KR102077592B1 - Method for providing remote agent service and server thereof, computer readable storage medium - Google Patents

Abstract

The present invention relates to a method and a server for providing a remote proxy task service, and a computer-readable storage medium thereof. The method of the present invention comprises: a carrier information transmission step of collecting, by a server, carrier information for a host task proxy from each carrier terminal carried by one or more candidate carriers for the host task proxy, and transmitting the same to a host terminal carried by a host; matching, by the server, a target carrier terminal of a target carrier selected by the host with the host terminal on the basis of each carrier information displayed through the host terminal among the candidate carriers; a host information transmitting step of transmitting, by the server, the host information indicating an identify of the host to the target carrier terminal to allow the target carrier to serve as the host task proxy in a task place positioned to be remote from the host by confirming the identify of the host by a task-related person for a host task; and a communication relay step of relaying, by the server, a communication between the host terminal and the target carrier terminal in a process of the host task proxy by the target carrier on the basis of the host information displayed through the target carrier terminal.

Description

TECHNICAL FOR PROVIDING REMOTE AGENT SERVICE AND SERVER THEREOF, COMPUTER READABLE STORAGE MEDIUM}

The present invention relates to a remote proxy service providing method, a server, a computer-readable storage medium, and more particularly, a remote proxy that provides a service for a carrier on behalf of a host located in a remote location. It relates to a business service providing method, a server, and a computer-readable storage medium.

As communication-related technologies have developed rapidly, video call functions that allow callers and called parties to talk while looking at each other's faces are widely used. The video call function performs a call while transmitting and receiving images recorded by each camera of the calling terminal and the called terminal, and the terminal in the video call displays the images received from the other terminal and the video captured by the camera on the screen. In addition, the user may make a call while watching himself / herself with the counterpart caller displayed on the screen.

Recently, with the commercialization of 5G, the picture quality, angle of view, and stabilization performance of mobile phone calls have been greatly improved, so that high-definition video calls combined with the mobility of mobile phone users can be shaken even if the mobile phone users perform 5G video calls while walking. 4K real-time video transmission is possible.

Despite the performance improvement of the video call system as described above, the current video call system is limited to intimate or contracted parties, or is used for remote monitoring. While voice calls can be called casually by strangers, video calls do not act as a universal means of communication that extends social relations to unspecified people because video calls are used in limited terms among agreed parties in principle.

As such, the video call system is limitedly used only among the parties to whom the agreement has been made. I) There is a fear of excessive privacy exposure from the user's point of view even with the agreed call partner. This is mainly due to psychological factors such as discomfort and distrust that people around them feel.

Therefore, in order to expand the usability of the video call system, it is necessary to ensure that users do not expose their privacy excessively during the video call process, and that the social trust of the video call user and the people around them do not feel rejected by the unconsensual eyes of the video call. Measures to ensure legitimacy should be taken. If only the improvement of video call quality is pursued without overcoming the above problems, the limited utilization of the conventional video call system, which increases the amount of information sharing among agreed parties, will be limited and the market will be limited.

An object according to an aspect of the present invention is to restrict unnecessary exposure of users in the video call process, and overcome the dissent and distrust of local audiences with respect to the disagreement of the video call, thereby limiting Extend the usability of the video call system that has been functioning as a means of communication to universal communication means that can be accessed even by unconsensual subjects, and perform the host's work when a remote carrier acts on the basis of this. It is to provide a video call-based remote agent service service that can greatly improve the convenience, server, computer-readable storage medium.

According to an aspect of the present invention, there is provided a method for providing a remote agent business service, wherein a server includes carrier information for a service agent of the host from each carrier terminal possessed by one or more candidate carriers for representing the host's business. A carrier information transmission step of collecting the respective information and transmitting the collected information to a host terminal possessed by the host, wherein the server selects an object of a target carrier selected by the host based on the respective carrier information displayed through the host terminal among the candidate carriers; A terminal matching step of matching a carrier terminal with the host terminal, wherein the server confirms the identity of the host by a person concerned with the work of the host so that the target carrier is located at a remote location from the host. In order to be able to act on behalf of the host A host information transmission step of transmitting host information indicating a to the target carrier terminal, and the server, in the process of the target carrier acting on behalf of the host based on the host information displayed through the target carrier terminal. And a communication relaying step of relaying communication between a host terminal and the target carrier terminal.

In the present invention, the carrier information is position information and proxy service of each candidate carrier as information for the host to select the target carrier among the candidate carriers that are located remote from the host to perform a proxy service. It is characterized by including one or more of the performance information.

According to an embodiment of the present invention, before the carrier information transmitting step, the server stores the personal identification information of the host obtained through the host terminal and the personal identification information of the target carrier obtained through the target carrier terminal to store the host and The method may further include registering a target carrier.

According to an embodiment of the present invention, after the terminal matching step, the server determines whether the personal identification information of the host currently acquired through the host terminal and the personal identification information of the host stored in the registration step are identical to each other. And verifying the target carrier by determining whether the personal identification information of the target carrier currently acquired through the target carrier terminal is identical to the personal identification information of the target carrier stored in the registration step. Characterized in that.

In the present invention, the host information, characterized in that it comprises one or more of the location information and identity information of the host.

In the communication relaying step of the present invention, the server may relay the communication between the host terminal and the target carrier terminal to enable a call between at least one of the target carrier and the business associate and the host. .

In the present invention, one or more of the call target of the host by the relay of the server, the call method by the relay of the server, and the identity information of the host displayed through the target carrier terminal are trusted to the business associate. It is characterized in that it is adjusted step by step according to the level.

In the present invention, the work related person includes a work target person who is a work target of the host, wherein the host terminal and the target carrier terminal are in a matched state before being interconnected through the server. In the first mode, identification information that is predefined so as to identify the host as identification information of the host is displayed through the target carrier terminal, and after the host terminal and the target carrier terminal are interconnected, the host In the Nth mode (N is a natural number of 2 or more) of the target carrier terminal which is in a state of performing work with the target person through proxy of the target carrier, real-time image information of the host is displayed as the identity information of the host. The host and the by being displayed through the terminal That a video call between the non-subject comprising features.

In the present invention, one or more of the call target of the host by the relay of the server, the call method by the relay of the server, and the identity information of the host displayed through the target carrier terminal are selected from the target carrier terminal. It is characterized in that it is adjusted sequentially in the process from the first mode to the N-th mode.

In the present invention, the identity information of the host displayed through the target carrier terminal represents a job authority of the host.

In the present invention, the business associate includes an approval manager having an authority to approve the performance of the host through the proxy of the target carrier, wherein the server is configured to grant the approval of the approval manager to the performance of the host. An approval information transmission step of transmitting approval information indicating approval of the approval manager to the target carrier terminal so that the target carrier can represent the work of the host by confirming that there is a work related person other than the approval manager; It further comprises.

In the present invention, in the approval information transmitting step, the server, if the approval information is secured in advance by the approval of the approval manager for the performance of the host, based on the location information of the target carrier terminal When it is determined that the target carrier has reached the work place, the secured approval information is transmitted to the target carrier terminal.

In the step of transmitting the approval information in the present invention, the server, characterized in that the acquiring the approval information through the post-approval of the approval manager for the performance of the host and transmits to the target carrier terminal.

In the present invention, the identity information of the host displayed through the target carrier terminal includes relationship information between the host and the target carrier.

The remote proxy service providing server according to an aspect of the present invention collects carrier information for the proxy of the host from each carrier terminal possessed by at least one candidate carrier for representing the host's business. And transmits to the host terminal possessed by the host, and matches the target carrier terminal of the target carrier selected by the host with the host terminal based on the carrier information displayed by the host terminal among the candidate carriers. Host information indicating the identity of the host so that a person concerned with the task of the host can verify the identity of the host so that the target carrier can represent the host's business at a work location remote from the host. Transmitting to the terminal, the target In the process that is based on the host information to be displayed through a rear terminal the destination carrier is the task of the surrogate host it is characterized in that relays communication between the host terminal and the destination terminal carrier.

A computer-readable storage medium according to an aspect of the present invention comprises the steps of displaying each carrier information of one or more candidate carriers for representing the work of the host through the host terminal possessed by the host, Transmitting information on a target carrier selected by the host to a server based on the carrier information displayed by the host terminal among the candidate carriers, wherein a person related to the task of the host confirms the identity of the host; Thereby displaying the host information indicating the identity of the host through the target carrier terminal possessed by the target carrier so that the target carrier can represent the business of the host at a work place remote from the host; and The host relayed by the server Based on communication between the spoken and the target carrier terminal, the computer readable medium for executing a step of supporting a call between the host and the at least one of the business associate and the host through the host terminal and the target carrier terminal; Characterized in the storage medium.

According to an aspect of the present invention, the present invention is a host that wants to perform a task remotely through a carrier, instead of displaying their own real-time video information through the terminal possessed by the carrier own identity information or remote agent approval information By providing a mode of exposing one or more of the following: i) eliminate concerns about privacy exposure when the host is conducting telephony-based telephony through the carrier, and ii) the remote party's terminal is held by the carrier without prior agreement. By looking at the host and verifying one or more of the host's identity or the legitimacy of the remote agent's work, the environment can be created to overcome social dissatisfaction and distrust of unfamiliar hosts.

1 and 2 are exemplary diagrams for explaining a process of performing a remote agent service service providing method according to an embodiment of the present invention.
3 is a flowchart illustrating a remote proxy service providing method according to an embodiment of the present invention.
Figure 4 is an exemplary view showing a step of adjusting the call target, call method, identity information and authorization information of the host step by step in the remote agent service service providing method according to an embodiment of the present invention.
5 is a flowchart illustrating an operation of an application program according to an embodiment of the present invention.

Hereinafter, with reference to the accompanying drawings will be described an embodiment of a remote proxy service service providing method, a server, a computer-readable storage medium according to the present invention. In this process, the thickness of the lines or the size of the components shown in the drawings may be exaggerated for clarity and convenience of description. In addition, terms to be described below are terms defined in consideration of functions in the present invention, which may vary depending on the intention or convention of a user or an operator. Therefore, the definitions of these terms should be made based on the contents throughout the specification.

1 and 2 are exemplary diagrams for explaining a process of performing a remote proxy service service providing method according to an embodiment of the present invention, Figure 3 is a remote proxy service service providing method according to an embodiment of the present invention 4 is an exemplary view illustrating a process of adjusting a call destination, a call method, identity information, and authorization information of a host step by step in the method for providing a remote agent service according to an embodiment of the present invention. 5 is a flowchart illustrating an operation of an application program according to an embodiment of the present invention.

First, a process of performing a method for providing a remote proxy service according to the present embodiment will be described with reference to FIGS. 1 and 2.

In the present embodiment, a party that intends to conduct business with a target person at a remote location is defined as a host, and a party representing a host's business at a business place remotely located from the host is represented as a carrier. To be defined). The host terminal DEV_Host and the carrier terminal are terminals possessed by a host and a carrier, respectively, and may be implemented as various types of mobile communication terminals supporting voice calls and video calls such as smart phones or tablet PCs. .

FIG. 2 is an exemplary diagram illustrating a state in which a carrier hangs a terminal for a video call between a host and a remote party, and a carrier wears wireless earphones in which a host gives a voice command. Carrier hangs a carrier terminal on a line like an employee ID and discloses the identity of the host to the people around him. The host may use a carrier terminal of a carrier to monitor a remote location and request a carrier to move a place and access a specific work subject. The host may select a voice call target, such as openly communicating with surrounding subjects through external speakers of the carrier terminal or giving a work instruction only to the carrier through a wireless earphone channel. As such, the voice call channel can be dualized according to the purpose so that the host and carrier can cooperate more closely.

The remote proxy service providing method of the present embodiment operates based on wireless communication between a host terminal DEV_Host and a carrier terminal on which a dedicated application program described later is implemented, and a remote proxy service service server SERVER. Specifically, the host terminal DEV_Host and the target carrier terminal (the host) selects a carrier for the proxy through the host terminal DEV_Host based on an application program operating in conjunction with the server SERVER. After the DEV_Carrier is matched, host information indicating the identity of the host is displayed through the target carrier terminal DEV_Carrier while the target carrier Carrier_SEL substitutes for the business of the host, so that the service related person may receive the host ( By verifying the identity of the host, it implements the social presence (Telepresence) of the host (Host) located in the remote place operates to support the remote agent work of the target carrier (Carrier_SEL). In addition to implementing the social presence of the host at a remote work location, the surrogate operation may be performed by utilizing the mobility of the target carrier Carrier_SEL, thereby improving the efficiency of the remote surrogate task.

The task described in the present embodiment is not limited to the professional task of the host. In other words, the tasks of the present embodiment may include a host's professional tasks (eg, a business trip or an outgoing exercise for public power), or a private task (eg, a group attendance such as a meeting, a public institution related task, etc.). That is, it may include all the tasks that require a physical sense of physical implementation of the host that can be performed on behalf of the carrier that is located remote from the host (Host). In this case, it is assumed that the credibility that the carrier can represent the work of the host is secured by social agreement or the provisions of related laws and the like for the remote work service of the present embodiment.

In this embodiment, the remote proxy service providing server SERVER is configured to obtain carrier information for the proxy of the host from each carrier terminal possessed by at least one candidate carrier for representing the host's business. Each of the candidate carriers is collected and transmitted to the host terminal DEV_Host owned by the host, and among the candidate carriers, the target of the target carrier Carrier_SEL selected by the host based on the carrier information displayed through the host terminal DEV_Host. The carrier terminal DEV_Carrier is matched with the host terminal DEV_Host, and the target carrier Carrier_SEL is located remotely from the host by checking the identity of the host. Host information indicating the identity of the host is transferred to the target carrier terminal DEV_Carrier so that the host can perform the work of the host. In addition, the communication between the host terminal DEV_Host and the target carrier terminal DEV_Carrier is relayed in a process in which the target carrier Carrier_SEL substitutes the host's business on the basis of the host information displayed through the target carrier terminal DEV_Carrier. can do. 'Server' described below means the same configuration as 'remote proxy service providing server'.

Based on the above description, the remote proxy service providing method of the present embodiment will be described in detail with reference to FIG.

First, the server SERVER stores the personal identification information of the host obtained through the host terminal DEV_Host and the personal identification information of the carrier obtained through the carrier terminal possessed by the carrier, thereby storing the host and carrier. Register (S110).

In detail, the host remotely substitutes a host by inputting personal identification information (for example, biometric information such as a fingerprint or personal information such as a social security number) of the host through an application program implemented in the host terminal DEV_Host. You can register as a host who wants to use the remote agent business service in the business service providing server (SERVER), the carrier also remote agent business service to the remote agent business service providing server (SERVER) in the same way as the host (Host) Can be registered as a carrier to be used. On the other hand, the identity information (described later) of the host necessary for the carrier on behalf of the host (Host) may also be secured in step S110.

Subsequently, the server SERVER collects carrier information for the proxy of the host from each carrier terminal possessed by one or more candidate carriers for the agency of the host and then hosts the host. It transmits to the host terminal (DEV_Host) possessed (S120).

Herein, the carrier information includes a carrier (in this embodiment, defined as a target carrier Carrier_SEL) that will actually perform a surrogate operation among the candidate carriers that can be located at a remote location from the host and perform surrogate tasks. Host means basic information for selection, and may include one or more of location information of each candidate carrier and intention to perform proxy work.

As described above, the host terminal DEV_Host possessed by the host and each carrier terminal possessed by each candidate carrier have an exclusive application program for supporting the remote proxy service of the present embodiment by interoperating with the server SERVER. The carrier information of each candidate carrier may be managed by an application program implemented in each carrier terminal and transmitted to a server.

The position information of the candidate carrier indicates the current position of the candidate carrier and may be obtained by a GPS module implemented in the carrier terminal. The proxy carrier performance intention information of the candidate carrier is information indicating that the current candidate carrier can represent the work of the unspecified host and may be obtained through a method in which the candidate carrier is input through an application program implemented in the carrier terminal.

Furthermore, the carrier information includes not only the above-described location information and proxy work intention information, but also rating information given by the host based on the work agent's work history of the candidate carrier, information on the main work field performed by the candidate carrier, and the candidate. The carrier may further include desired fee information that the carrier wants to receive.

After the step S120, the server SERVER selects the target carrier terminal DEV_Carrier of the target carrier Carrier_SEL selected by the host based on the carrier information displayed through the host terminal DEV_Host among the candidate carriers. DEV_Host) (S130).

In detail, carrier information of each candidate carrier transmitted to the server SERVER in step S120 may be transmitted to the host terminal DEV_Host and displayed on the host terminal DEV_Host by an operation of an application program. Accordingly, the host is currently located in the place where the host is to perform the task based on the location information of each candidate carrier and the proxy task performing information displayed through the host terminal DEV_Host. A candidate carrier for which a user is present may be selected as a target carrier (Carrier_SEL) to perform a proxy. In addition, in the process of selecting the target carrier Carrier_SEL, the host may select the target carrier Carrier_SEL in consideration of the above-described rating information, main business field information, and desired fee information of each candidate carrier.

When the destination carrier Carrier_SEL is selected by the host and the destination carrier Carrier_SEL accepts the host's proxy request, the server SERVER is the host terminal DEV_Host owned by the host and the destination carrier ( Carrier_SEL matches the target carrier terminal DEV_Carrier. The state where the host terminal DEV_Host and the target carrier terminal DEV_Carrier are matched is not a direct communication connection state between the host terminal DEV_Host and the target carrier terminal DEV_Carrier by the server SERVER, and the host terminal DEV_Host and The target carrier terminal DEV_Carrier used in the process of representing a host's business refers to a state specified by the server SERVER.

Thereafter, the server SERVER determines whether the personal identification information of the host currently acquired through the host terminal DEV_Host and the personal identification information of the host stored in step S110 match. The target carrier Carrier_SEL may be determined by determining whether the personal identification information of the current carrier carrier_SEL currently acquired through the target carrier terminal DEV_Carrier and the personal identification information of the target carrier Carrier_SEL stored in operation S110 match. Verify (S140).

If the personal identification information is described as an example of fingerprint information, the server SERVER is the fingerprint information of the host obtained through the fingerprint recognition sensor mounted on the host terminal DEV_Host and the fingerprint of the host stored in step S110. By determining whether the information is consistent, it is possible to verify whether the host currently using the remote proxy service service corresponds to the host normally registered in step S110. Similarly, the server SERVER determines whether the fingerprint information of the target carrier Carrier_SEL acquired through the fingerprint recognition sensor mounted on the target carrier terminal DEV_Carrier and the fingerprint information of the target carrier Carrier_SEL stored in step S110 match. In operation S110, the target carrier Carrier_SEL currently using the remote proxy service may correspond to the target carrier Carrier_SEL registered normally.

Subsequently, the server SERVER checks the identity of the host by the person concerned about the work of the host, so that the target carrier Carrier_SEL is located at a remote place from the host. In order to be able to represent a task, the host information indicating the identity of the host is transmitted to the target carrier terminal DEV_Carrier (S150).

Here, the work related person refers to all parties that the target carrier Carrier_SEL meets in the process of representing the work of the host, and the work subject (ie, the host) to be the work target of the host described later. The end party wishing to proceed with the operation of the target carrier Carrier_SEL, and the approval manager (e.g., the work place of the host) through the representation of the target carrier Carrier_SEL. Security officers, etc.). For the sake of clarity of the embodiment, if necessary, it will be clearly labeled as 'subject person', 'approval manager', and 'subject related person other than the subject and approval manager'.

The server SERVER transmits the host information indicating the identity of the host to the target carrier terminal DEV_Carrier (and thus the host information is displayed on the target carrier terminal DEV_Carrier). The configuration of this embodiment in which the target carrier Carrier_SEL is able to represent the work of the host by verifying the identity of the present invention, utilizes a video call system that functions only as a limited communication means between the agreed parties. It functions as a configuration that extends its utility beyond the limits. That is, the present embodiment adopts a configuration in which the host information indicating the identity of the host is displayed through the target carrier terminal DEV_Carrier so as to confirm the work related person. Eliminate discomfort, distrust and disbelief and allow the host to perform tasks smoothly through the agency of the carrier. In addition, the target carrier terminal DEV_Carrier is a specific body of the target carrier Carrier_SEL so that a work person can more easily check the host information displayed through the target carrier terminal DEV_Carrier, thereby forming a trust in the host. Fixed to a portion (eg, near the chest) so that the display screen can be forwarded to the target carrier Carrier_SEL, and the target carrier Carrier SEL to the target carrier terminal DEV_Carrier as described above. Mechanical members may be provided.

The host information about the identity of the host, which is displayed through the target carrier terminal DEV_Carrier, may include one or more of location information and identity information of the host, but a person related to the work may host In order to accurately identify the identity of the host), it may be desirable to implement the embodiment in which the identity information of the host is essentially included and the location information is selectively added.

When the identity information of the host included in the host information is described in detail, the identity information of the host may be identification information predefined to enable identification of the host, for example, a host The still image photographing the face of the host may correspond to the present invention. However, the present invention is not limited thereto, and a variety of information may be employed in a range capable of identifying the host's social identity. ) 'S name, affiliation, and location). In addition, the identity information of the host may be real-time image information of the host Host obtained through the host terminal DEV_Host.

As the host information is transmitted from the server SERVER to the target carrier terminal DEV_Carrier in step S150, the target carrier Carrier_SEL substitutes for the task of the host based on the host information displayed through the target carrier terminal DEV_Carrier. In the process, the server SERVER relays the communication between the host terminal DEV_Host and the target carrier terminal DEV_Carrier (S170). In detail, in step S170, the server SERVER relays the communication between the host carrier DEV_Host and the target carrier terminal DEV_Carrier so as to enable a call between the host and the host concerned. .

That is, in step S170, the server SERVER instructs the host Carrier_SEL through a call between the host and the destination carrier Carrier_SEL or a situation at the corresponding place from the target carrier Carrier_SEL. In order to receive the report, communication between the host terminal DEV_Host and the target carrier terminal DEV_Carrier may be relayed. The call between the host and the target carrier Carrier_SEL may be a voice call. As a specific embodiment, the target carrier Carrier_SEL may perform a voice call with the host through a Bluetooth earphone set to be compatible with an application program. Can be.

In addition, in step S170, the server SERVER communicates between the host terminal DEV_Host and the target carrier terminal DEV_Carrier in order to enable the host to perform work through a direct call between the host and the work related person. You can also relay. The call between the host and the work related person may be a voice call. As a specific embodiment, the work related person may perform a voice call with the host through the speaker and the microphone of the target carrier terminal DEV_Carrier.

In addition, in step S170, the server SERVER communicates between the host terminal DEV_Host and the target carrier terminal DEV_Carrier in order to enable the host to perform a task through a direct call between the host and the subject. You can also relay. The call between the host and the subject may be a video call. In a specific embodiment, the subject may be a host through a speaker, a microphone, and a display screen (eg, an LCD touch screen) of the target carrier terminal DEV_Carrier. You can make a video call with them.

2-CH communication of the call between the host and the carrier_SEL and the call between the host and the business associate may be implemented by using a server, an application program, and a built-in communication infrastructure.

On the other hand, the call target of the host (that is, the target carrier (Carrier_SEL) or a business associate) by the relay of the server (SERVER), the call method by the relay of the server (that is, voice call, one-way video call, Or two-way video call), identity information of the host displayed through the target carrier terminal DEV_Carrier, and approval information of the remote proxy service may be adjusted step by step according to the trust level of the business associate.

That is, the identity of the host displayed through the call destination, the call method, and the target carrier terminal DEV_Carrier of the host is flexible according to the situation in which the carrier_SEL represents the work of the host. Need to be adjusted. For example, in the stage before the target carrier Carrier_SEL meets the target person, the host makes a call with a non-business person related to the work or displays the real-time video information of the host as the host's identity information. On the contrary, when the target carrier (Carrier_SEL) meets the target person and needs close communication, the target person checks the identity of the host by displaying real-time image information of the host. At the same time, it is necessary to work on the basis of social presence. In the present embodiment, as a criterion for adjusting the identity of the host displayed through the host, the call method, and the target carrier terminal DEV_Carrier of the host, the trust of the business associates that the target carrier Carrier_SEL meets. Adopt a level.

As a specific embodiment of implementing the above configuration, the host terminal DEV_Host and the target carrier terminal DEV_Carrier are matched to each other through the server SERVER (ie, the host terminal DEV_Host through the step S130). In the first mode of the target carrier terminal DEV_Carrier, which is a state in which a call between the target carrier terminal DEV_Carrier is not made), the host information may be predefined as identification information of the host. The identification information may be displayed through the target carrier terminal DEV_Carrier.

As described above, the first mode refers to a state in which only the host terminal DEV_Host and the target carrier terminal DEV_Carrier are matched by the server SERVER. In this case, the server SERVER is the identity information of the host (Host), the identification information (for example, the name, affiliation, location, photo, etc.) of the host and the host predefined to enable identification of the host (Host) and the host The host may transmit the identification information of the host to the target carrier terminal DEV_Carrier so that the place where the host wants the remote proxy service can be displayed through the target carrier terminal DEV_Carrier in the first mode, and the target carrier Carrier_SEL. ) May decide whether to accept the remote proxy task requested by the host.

The first mode of the target carrier terminal DEV_Carrier is a target in a state in which unnecessary communication between the host terminal DEV_Host and the target carrier terminal DEV_Carrier is removed before the target carrier Carrier_SEL starts to perform the host proxy. It serves as a mode for allowing a business associate to confirm that the carrier Carrier_SEL has the possibility of representing the work of the host.

After the host terminal DEV_Host and the target carrier terminal DEV_Carrier are interconnected, the host is in a state in which the host proceeds with the business target who is the target of the host through the agent carrier CSEL. In the Nth mode (N is a natural number of 3 or more) of the carrier terminal DEV_Carrier, real-time image information on the host is displayed as the identity information of the host through the target carrier terminal DEV_Carrier, thereby allowing the host. And video call between the subject can be made.

In the N-th mode, as described above, the host is a target person through the surrogate of the target carrier Carrier_SEL while the host terminal DEV_Host and the target carrier terminal DEV_Carrier are connected to each other. It means the state of working with. In this case, the server SERVER is real-time image information of the host so that the real-time image information on the host as the identity information of the host can be displayed through the target carrier terminal DEV_Carrier in the Nth mode. May be transmitted to the target carrier terminal DEV_Carrier, and based on this, the two-way video call between the host and the target party may be relayed.

Referring to FIG. 4, a specific embodiment in which identity information of a host displayed through a host, a call method, and a target carrier terminal DEV_Carrier of the host is adjusted step by step according to a trust level of a business associate If described as follows. 4 illustrates an example in which N is 4, and thus, the destination carrier terminal DEV_Carrier may have first to fourth modes.

When the host and the target carrier are verified after the host terminal DEV_Host and the target carrier terminal DEV_Carrier are matched by the server SERVER in steps S130 and S140, the target carrier terminal DEV_Carrier is in the first mode. In this case, identification information of the host (the name, affiliation, rank, and location of the host in the example of FIG. 4) is displayed through the target carrier terminal DEV_Carrier. In the first mode, the host terminal DEV_Host and the target carrier terminal DEV_Carrier are maintained in a non-connected state, thereby eliminating unnecessary communication between terminals, and based on identification information of the host displayed through the target carrier terminal DEV_Carrier. The business associate may confirm that the minimum identity of the host and the target carrier Carrier_SEL correspond to a carrier representing the host's business. In addition, as shown in FIG. 4, considering that the first mode of the target carrier terminal DEV_Carrier is in a state before the operation of the host is started, the picture of the host is omitted and the target carrier Carrier_SEL. May have been displayed in the form of 'agree' that the host has accepted the request for proxy.

The operation of the target carrier Carrier_SEL for the application program implemented in the target carrier terminal DEV_Carrier may be switched from the first mode to the second mode of the target carrier terminal DEV_Carrier. Carrier_SEL) may be in the mode of the target carrier terminal DEV_Carrier when it arrives at the work place and waits for a full-fledged work with the work subject, or moves to a specific point where work with the work subject is promised in the work place. . In the second mode, as in the first mode, identification information of the host is displayed through the target carrier terminal DEV_Carrier. After entering the second mode, a picture of the host may be further displayed, and the picture of the host is smaller in size than the third mode to be described below in consideration of waiting for full-fledged work with the subject. Can be displayed. In addition, in the second mode, voice calls (using Bluetooth earphones) between the host and the target carrier Carrier_SEL are possible, and the host gives a predetermined instruction to the target carrier Carrier_SEL based on the voice call. The situation of the work place may be reported from the target carrier Carrier_SEL, and a voice call between the host and the work related person (or the work subject) may be possible. Furthermore, in consideration of the fact that the second mode of the target carrier terminal DEV_Carrier is waiting for the pre-approval or post-approval of the approval manager, the approval information is provided after the time when the target carrier terminal DEV_Carrier enters the second mode. May be displayed on the target carrier terminal DEV_Carrier as an "waiting for approval", which will be described later.

The operation of the target carrier Carrier_SEL for the application program implemented in the target carrier terminal DEV_Carrier may be switched from the second mode to the third mode of the target carrier terminal DEV_Carrier. The Carrier_SEL may be in the mode of the target carrier terminal DEV_Carrier that starts a task as a state where the target party meets the target person. In the third mode, unlike the first and second modes, in addition to the identification information of the host through the target carrier terminal DEV_Carrier, approval information (that is, information indicating that approval of the approval manager has been made) is further displayed. The voice call between the Host and the carrier (Carrier_SEL) is maintained (using Bluetooth earphones), and the host can make a one-way video call while looking around and communicating with the work targets without exposing his / her real-time video information. (Using the speaker of the target carrier terminal DEV_Carrier). The third mode is still mutually agreed by the subject confirming the identity information and the approval information of the host before switching to the fourth mode in which the real time image information of the host is displayed through the target carrier terminal DEV_Carrier. In the non-state state, it functions as a mode for buffering discomfort, rejection and distrust caused by each of the real-time images of the host and the subject.

The operation of the target carrier (Carrier_SEL) for the application program implemented in the target carrier terminal (DEV_Carrier) can be switched from the third mode to the fourth mode of the target carrier terminal (DEV_Carrier), as described above. The host may be in the mode of the target carrier terminal DEV_Carrier in a state where the host proceeds to work with the target carrier through the agent carrier_SEL. In the fourth mode, a voice call between the host and the target carrier Carrier_SEL is maintained, and real-time video information about the host is displayed through the target carrier terminal DEV_Carrier, thereby allowing bidirectional communication between the host and the subject. Video call is made. After the target carrier terminal DEV_Carrier enters the third mode or the fourth mode, the target carrier Carrier_SEL does not necessarily need to be present with the business object, that is, the target carrier terminal DEV_Carrier is located at the place where the business object exists. By positioning, the behavior of the target carrier Carrier_SEL is not limited within the range in which a video call between the host and the subject can be made.

The first to fourth modes described above are examples of how the present embodiment can be implemented. The call target of the host by the relay of the server SERVER, the call method by the relay of the server SERVER, And at least one of identity information of the host displayed through the target carrier terminal DEV_Carrier is sequentially adjusted in a process from the first mode of the target carrier terminal DEV_Carrier to the Nth mode. The number of modes of the terminal DEV_Carrier may be variously selected. Furthermore, FIG. 4 illustrates an embodiment in which identity information (ie, identification information or real-time image information) of one host is displayed on the target carrier terminal DEV_Carrier. However, in some embodiments, identification information of a plurality of hosts is displayed. It may be implemented in a configuration that is.

Meanwhile, as described above, the person concerned in the present embodiment may include an approval manager having authority to approve the performance of the host through the substitute of the target carrier Carrier_SEL, and thus, the target carrier terminal. In addition to the identity information of the host, approval information indicating approval of the approval manager may be further displayed on the DEV_Carrier. The approval authority refers to the authority to approve all the work of the host through the proxy of the carrier (SEL), including the authority to the communication connection between the host terminal (DEV_Host) and the target carrier terminal (DEV_Carrier). can do.

To this end, in the present embodiment, as shown in FIG. 3, a server (SERVER) can recognize that the approval of the approval manager exists for the performance of the host. The method may further include the step S160 of transmitting the approval information indicating the approval of the approval manager to the target carrier terminal DEV_Carrier so that the target carrier Carrier_SEL may represent the work of the host by checking. On the carrier terminal DEV_Carrier, the approval information indicating the approval of the approval manager may be displayed together with the identity information of the host.

In operation S160, when the approval information is secured in advance by the prior approval of the approval manager for the performance of the host, the server SERVER may be the target carrier Carrier_SEL based on the location information of the target carrier terminal DEV_Carrier. Is determined to have reached a work location (meaning that it is not a specific point where work with the person is performed, but the surrounding of the target company (which may be specified within a set radius of the target company for clarity), The received approval information may be transmitted to the target carrier terminal DEV_Carrier. Here, the term 'dictionary' is defined as meaning before the target carrier Carrier_SEL reaches the work place.

As a specific embodiment, a host may perform a business reservation in advance through a reservation system established at a target company (eg, a branch of the host company) of a surrogate business place, and pre-approval of an approval manager belonging to the target company. Assume a case in which a task is to be represented through a target carrier (Carrier_SEL) in the state obtained. In this case, the server SERVER may receive the approval information according to the prior approval of the approval manager from the reservation system and secure in advance, and the approval information may include location information of the target company. Accordingly, when it is determined that the target carrier Carrier_SEL has reached the target company (that is, the work place) based on the location information of the target carrier terminal DEV_Carrier, the server SERVER receives the previously obtained approval information as described above. By transmitting to the target carrier terminal DEV_Carrier, the authorization information may be displayed on the target carrier terminal DEV_Carrier.

Referring to the example illustrated in FIG. 4, the first mode of the target carrier terminal DEV_Carrier is the host and the target carrier Carrier_SEL until the target carrier Carrier_SEL reaches the work place after the verification. When the target carrier Carrier_SEL reaches a work place, the destination carrier Carrier_SEL checks the approval information displayed through the target carrier terminal DEV_Carrier, and then the N mode of the target carrier terminal DEV_Carrier. (The host terminal DEV_Host and the target carrier terminal DEV_Carrier may be connected in a call enabled state by switching to (which may mean any one of the above-described second modes or more).

On the other hand, in step S160, the server (SERVER) may obtain the approval information through the approval of the approval manager for the performance of the host (Host) may be transmitted to the target carrier terminal (DEV_Carrier). Here, the term 'after' is defined as meaning after the target carrier Carrier_SEL reaches the work place.

As a specific embodiment, the host has previously made a business reservation through a reservation system established at a target company (for example, another company to which the business object belongs) of the surrogate business place, and the approval manager cannot pre-approve it. And suppose that you want to act on behalf of the carrier through the target carrier (Carrier_SEL) with only post-approval (even if the host does not make a reservation in advance through the reservation system built in the target company). Do). In this case, since the approval manager can be approved only when the target carrier Carrier_SEL reaches the target company, the server SERVER is the target company after the target carrier Carrier_SEL reaches the target company and after the approval manager has been approved. By receiving the authorization information from the reservation system of the transmission to the destination carrier terminal (DEV_Carrier) can be the approval information is displayed on the destination carrier terminal (DEV_Carrier).

Referring to the example illustrated in FIG. 4, when post approval of the approval manager is performed in the second mode of the target carrier terminal DEV_Carrier, the approval information may be displayed through the target carrier terminal DEV_Carrier. After the information is confirmed by the target carrier Carrier_SEL, the host terminal DEV_Host and the target carrier terminal DEV_Carrier may be connected in a state where a video call is possible by switching the mode of the target carrier terminal DEV_Carrier to the third mode or the fourth mode. Can be.

In the above, in order to clearly describe the operation of the remote proxy service providing method of the present embodiment, a description has been given focusing on an embodiment in which the destination carrier (Carrier_SEL) substitutes a business trip of the host (Host), the present embodiment is a host (Host) It can be applied to any task that requires a physical sense of host that can be performed on behalf of a carrier located at a remote location. For example, a health care worker (e.g. a specialist) who belongs to a medical facility in area A is a host, and another health care worker (e.g., a nurse who works in a medical facility in area B located remotely from area A). Alternatively, the present invention may be implemented in an embodiment of participating in telemedicine using a resident as a target carrier (Carrier_SEL). In this case, the target carrier terminal DEV_Carrier displays the identity information (real time image information, name, location, affiliation) of the host and approval information indicating the approval of the approval manager (e.g., hospital director of a medical institution, etc.). Can be.

In addition, as described above, the tasks described in the present embodiment include not only the professional task of the host, but also the private task, and thus, the present embodiment may be applied even when the carrier substitutes the host's private task. . For example, when the host wants to attend a meeting held at a remote location, the carrier located at the meeting place is selected as a destination carrier (Carrier_SEL) to perform the meeting attendance, and the call target of the host (Host), The identification information of the host displayed through the call method and the target carrier terminal DEV_Carrier may be flexibly adjusted according to the progress of the assembly.

Furthermore, as described above, the dispatch for the public power exercise may correspond to the professional work of the host that the carrier substitutes, and the target carrier may be implemented to implement an embodiment in which the carrier can represent the dispatch for the public power exercise. Identity information of the host displayed through the terminal DEV_Carrier may be defined as information representing job authority of the host.

As a specific embodiment, if the host has a job (for example, a police officer) who can exercise public power for security, and it takes time to reach the place where the complaint is made, the carrier located near the place where the complaint is originated is a target carrier. The carrier_SEL may be selected to allow the carrier_SEL to monitor and control the site to the extent that no actual exercise of power is involved, and may correspond to the party causing the complaint (the person indicated in this embodiment). ) And field personnel (e.g., the police who arrived in advance, and those related to the work other than those indicated in the present embodiment) are displayed on the target carrier terminal DEV_Carrier possessed by the target carrier Carrier_SEL. The carrier (Carrier_SEL) can act as a proxy for the host's security through information (e.g., a police mark) representing the job authority of the host. You can see that. At this time, the server SERVER is a host terminal (DEV_Host) and the target carrier terminal (DEV_Carrier) to enable a voice or video call between the target carrier (Carrier_SEL) and the business associates (that is, the civil complaint party or field personnel) and the host (Host) ) Can relay communications between The above-described embodiment assumes that a legal authority that the target carrier Carrier_SEL can display and use information representing the job authority of the host through the target carrier terminal DEV_Carrier exists according to related laws and the like.

As described through the above example, the present embodiment may be applied to all business activities that require a physical sense of physical implementation of a host that can be performed on behalf of a carrier remotely located from the host.

After the work of the host (Host) by the target carrier (Carrier_SEL) is completed as described above, the settlement is performed by the application program implemented in the host terminal (DEV_Host) and the target carrier terminal (DEV_Carrier), the target from the host (Host) The settlement may be performed in such a manner that a fee agreed with the carrier_SEL is paid and a certain fee is paid to the operator.

As another embodiment of identity information of the host included in the host information, the identity information of the host further includes relationship information between the host and the destination carrier_SEL as shown in FIG. 4. You may.

In detail, the carrier may select the carrier (Carrier_SEL) for performing the proxy on the host's point of view, but may have an acquaintance (e.g., relatives, co-workers, etc.) who have already established social trust with the host. Considering that you may prefer to act on behalf of your business by choosing to be the carrier_SEL (e.g., when the destination carrier (child) is representing the attendance of a host (parent) conference, or the destination carrier (new recruit) In the present embodiment, the relationship information between the host and the target carrier (Carrier_SEL) is the identity information of the host as the identity information of the host (DEV_Carrier). The configuration displayed at may be employed. The relationship information between the host and the target carrier Carrier_SEL is displayed on the target carrier terminal and the work related person confirms the relationship information, thereby ensuring the reliability of the work related person to the target carrier Carrier_SEL, thereby securing the host and the work. Communication between stakeholders can be further facilitated. In the above-described embodiment, considering that the work person can confirm the relationship between the host and the carrier_SEL, the above-mentioned approval information and the relationship information may be transmitted through the target carrier terminal DEV_Carrier as needed. Embodiments that are optionally displayed may be implemented (ie, only relationship information is displayed, only approval information is displayed, or both relationship information and approval information is displayed).

The present embodiment described above will be described with reference to FIG. 5 as an operation of an application program implemented in the host terminal DEV_Host and the carrier terminal.

The application program of the present embodiment may include displaying each carrier information of one or more candidate carriers on behalf of a host's business through the host terminal DEV_Host owned by the host (S210); In step S220, transmitting information on the target carrier Carrier_SEL selected by the host to the server SERVER based on the carrier information displayed through the host terminal DEV_Host among the candidate carriers. The host can check the identity of the host so that the target carrier (Carrier_SEL) can represent the host's work at the place of work remotely from the host. Displaying host information indicating the identity of the " C " through the target carrier terminal DEV_Carrier possessed by the target carrier Carrier_SEL (S230), and by the server SERVER. Based on the communication between the host terminal DEV_Host and the target carrier terminal DEV_Carrier, one or more of the target carrier Carrier_SEL and the work related person and the host through the host terminal DEV_Host and the target carrier terminal DEV_Carrier. It may be stored in a computer readable medium to execute the step (S240) for supporting a call between. The computer-readable medium is a storage medium applied to the host terminal DEV_Host and the target carrier terminal DEV_Carrier. The optical recording such as CD-ROM, DVD, magnetic media such as hard disk, floppy disk, and magnetic tape A hardware device that is specifically configured to store and execute program instructions, such as optical media, magneto-optical media, such as floptical disks, and flash memory, may correspond. .

As such, the present embodiment displays the identity information of the host to perform the work remotely through the carrier step by step through the terminal possessed by the carrier in accordance with the level of trust with the person concerned, so that the remote surrogate work is performed by the excessive privacy of the host By eliminating concerns about exposure and helping business people communicate with confidence about unconsensus video calls, the video call system can be used as a universal means of communication that is accessible to not only agreed parties but also to unconventional subjects. It can improve the convenience of execution.

The present invention has been described above with reference to the embodiments illustrated in the drawings, but this is merely exemplary, and various modifications and equivalent other embodiments are possible from those skilled in the art. I will understand the point. Therefore, the technical protection scope of the present invention will be defined by the claims below.

SERVER: server (remote proxy service providing server)
Host
DEV_Host: host endpoint
Carrier_SEL: Target Carrier
DEV_Carrier: target carrier terminal

Claims (16)

The server collects the carrier information for the proxy representation of the host from each carrier terminal possessed by one or more candidate carriers for representing the business of the host and transmits the carrier information to the host terminal possessed by the host. Carrier information transmission step;
A terminal matching step of the server matching the target carrier terminal of the target carrier selected by the host with the host terminal based on the carrier information displayed through the host terminal among the candidate carriers;
The server indicates the identity of the host so that a business associate with the host's business can verify the identity of the host so that the target carrier can represent the host's business at a work location remote from the host. A host information transmitting step of transmitting host information to the target carrier terminal; And
A communication relaying step of the server relaying communication between the host terminal and the target carrier terminal in the process of the target carrier acting for the host on the basis of the host information displayed through the target carrier terminal;
Including,
The host information displayed to the person concerned via the target carrier terminal includes one or more of location information and identity information of the host,
In the communication relay step, the server,
Relaying communication between at least one of the target carrier and the business associate and the host terminal and the target carrier terminal to enable a call between the host and the host;
The call destination of the host by the relay of the server, the call method by the relay of the server, and the identity information of the host displayed through the target carrier terminal are adjusted step by step according to the trust level of the business associate. ,
The work related person includes a work target person who is a work target of the host,
In the first mode of the target carrier terminal in which the host terminal and the target carrier terminal are in a matched state before being interconnected through the server, the host terminal and the target carrier terminal are predefined to identify the host as identity information of the host. Identification information is displayed via the target carrier terminal,
In the second mode of the target carrier terminal in the state where the target carrier waits for work with the work subject, or the target carrier moves to a specific point where work with the work subject is promised, A still picture of the host is displayed as the identity information together with the predefined identification information, a voice call is made between the host and the target carrier,
In the Nth mode (N is a natural number of 3 or more) of the target carrier terminal in which the host is in a state where the host proceeds with the work subject through the proxy of the target carrier after the host terminal and the target carrier terminal are interconnected, Real-time video information of the host is displayed as the identity information of the host through the target carrier terminal, thereby making a video call between the host and the work subject.
The call target of the host by the relay of the server, the call scheme by the relay of the server, and the identity information of the host displayed through the target carrier terminal are transferred from the first mode to the N mode of the target carrier terminal. Remote surrogate business service providing method characterized in that it is adjusted sequentially in the process.
The method of claim 1,
The carrier information is information for selecting, by the host, the target carrier among the candidate carriers that are located at a remote location from the host to perform a proxy service. Remote proxy service providing method comprising at least one.
The method of claim 1,
Before the carrier information transmitting step, the server stores the personal identification information of the host obtained through the host terminal and the personal identification information of the target carrier obtained through the target carrier terminal to store the host and the target carrier. Registering step of registering; Remote proxy service providing method further comprises a.
The method of claim 3,
After the terminal matching step, the server verifies the host by determining whether the personal identification information of the host currently acquired through the host terminal and the personal identification information of the host stored in the registration step match. And verifying whether or not the personal identification information of the target carrier currently acquired through the target carrier terminal and the personal identification information of the target carrier stored in the registration step are identical to verify the target carrier. Characterized in that the remote proxy service providing method.
delete delete delete delete delete The method of claim 1,
The identity information of the host displayed through the target carrier terminal represents a job authority of the host.
The method of claim 1,
The business associate includes an approval manager having authority to approve the performance of the host through the proxy of the target carrier,
The server grants the approval of the approval manager so that the target carrier can act on the host's behalf by confirming that a task related person other than the approval manager has the approval of the approval manager for the performance of the host. Authorization information transmission step of transmitting the approval information indicating to the target carrier terminal; further comprising the remote agent service providing method.
The method of claim 11,
In the approval information transmission step, the server,
When the approval information is secured in advance by prior approval of the approval manager for the performance of the host, when it is determined that the target carrier has reached the work location based on the location information of the target carrier terminal, The remote agent service providing method, characterized in that for transmitting the approval information to the target carrier terminal.
The method of claim 11,
In the approval information transmission step, the server,
And obtaining the approval information through post approval of the approval manager for the performance of the host and transmitting the received approval information to the target carrier terminal.
The method of claim 1,
The identity information of the host displayed through the target carrier terminal includes the relationship information between the host and the target carrier.
Collecting carrier information for each of the host carriers from each carrier terminal possessed by one or more candidate carriers for representing the business of the host and transmits the carrier information to the host terminal possessed by the host, Among the candidate carriers, the target carrier terminal of the target carrier selected by the host is matched with the host terminal on the basis of the carrier information displayed through the host terminal, and the person concerned with the task of the host confirms the identity of the host. The host information indicating the identity of the host is transmitted to the target carrier terminal so that the target carrier can represent the business of the host at a business place remote from the host, and is displayed through the target carrier terminal. Based on host information A remote agent service service server for relaying communication between the host terminal and the target carrier terminal in the process of the target carrier on behalf of the host's business,
The host information displayed to the person concerned via the target carrier terminal includes one or more of location information and identity information of the host,
The remote agent business service providing server, relays the communication between the at least one of the target carrier and the business associate and the host terminal and the target carrier terminal to enable a call between the host,
The call target of the host by the relay of the remote agent business service providing server, the call method by the relay of the remote agent business service providing server, and the identity information of the host displayed through the target carrier terminal are the person concerned with the work. Step-by-step based on your level of trust in,
The work related person includes a work target person who is a work target of the host,
In the first mode of the target carrier terminal in which the host terminal and the target carrier terminal are matched and before being interconnected through the remote agent service providing server, identification of the host is identified as identity information of the host. Predefined identification information is possibly displayed via the target carrier terminal,
In the second mode of the target carrier terminal in the state where the target carrier waits for work with the work subject, or the target carrier moves to a specific point where work with the work subject is promised, A still picture of the host is displayed as the identity information together with the predefined identification information, a voice call is made between the host and the target carrier,
In the Nth mode (N is a natural number of 3 or more) of the target carrier terminal in which the host is in a state where the host proceeds to the work target through the proxy of the target carrier after the host terminal and the target carrier terminal are interconnected, Real-time video information of the host is displayed as the identity information of the host through the target carrier terminal, thereby making a video call between the host and the work subject.
The call destination of the host by the relay of the remote agent business service providing server, the call method by the relay of the remote agent business service providing server, and the identity information of the host displayed through the target carrier terminal are the target carriers. The remote proxy service providing server, characterized in that adjusted in sequence in the process from the first mode of the terminal to the N mode.
On your computer,
A carrier information display step of displaying respective carrier information of one or more candidate carriers for representing a business of a host through a host terminal possessed by the host;
A carrier information transmission step of transmitting information on a target carrier selected by the host to a server based on the carrier information displayed by the host terminal among the candidate carriers;
Host information indicating the identity of the host so that a person related to the task of the host can verify the identity of the host so that the target carrier can represent the host's business at a work place remote from the host. Displaying the host information on the target carrier terminal carried by the target carrier; And
A call supporting a call between at least one of the target carrier and the business associate via the host terminal and the target carrier terminal and a call between the host based on communication between the host terminal and the target carrier terminal relayed by the server Support steps;
As a computer-readable storage medium that stores an application program for running the program,
The host information displayed to the person concerned via the target carrier terminal includes one or more of location information and identity information of the host,
In the call support step, the server relays the communication between the host terminal and the target carrier terminal to enable a call between at least one of the target carrier and the business associate, and the host,
The call destination of the host by the relay of the server, the call method by the relay of the server, and the identity information of the host displayed through the target carrier terminal are adjusted step by step according to the trust level of the business associate. ,
The work related person includes a work target person who is a work target of the host,
In the first mode of the target carrier terminal in which the host terminal and the target carrier terminal are in a matched state and before being interconnected through the server, the host terminal and the target carrier terminal are predefined to identify the host as identity information of the host. Identification information is displayed via the target carrier terminal,
In the second mode of the target carrier terminal in a state where the target carrier waits for work with the work subject, or the target carrier moves to a specific point where work with the work subject is promised, A still picture of the host is displayed as the identity information together with the predefined identification information, a voice call is made between the host and the target carrier,
In the Nth mode (N is a natural number of 3 or more) of the target carrier terminal in which the host is in a state where the host proceeds with the work subject through the proxy of the target carrier after the host terminal and the target carrier terminal are interconnected, The real-time video information of the host as the identity information of the host is displayed through the target carrier terminal to make a video call between the host and the work subject,
The call target of the host by the relay of the server, the call scheme by the relay of the server, and the identity information of the host displayed through the target carrier terminal are transferred from the first mode to the N mode of the target carrier terminal. Computer-readable storage media that are adjusted sequentially in the process.

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