WO2021165954A1 - A method and system of rfid tray for hotel rooms - Google Patents

A method and system of rfid tray for hotel rooms Download PDF

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Publication number
WO2021165954A1
WO2021165954A1 PCT/IL2021/050141 IL2021050141W WO2021165954A1 WO 2021165954 A1 WO2021165954 A1 WO 2021165954A1 IL 2021050141 W IL2021050141 W IL 2021050141W WO 2021165954 A1 WO2021165954 A1 WO 2021165954A1
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WO
WIPO (PCT)
Prior art keywords
product
tray
processing device
designed
removal information
Prior art date
Application number
PCT/IL2021/050141
Other languages
French (fr)
Inventor
Alexander SHMUNIK
Gideon GOLAN
Original Assignee
Shmunik Alexander
Golan Gideon
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shmunik Alexander, Golan Gideon filed Critical Shmunik Alexander
Publication of WO2021165954A1 publication Critical patent/WO2021165954A1/en

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G06Q20/208—Input by product or record sensing, e.g. weighing or scanner processing
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01G—WEIGHING
    • G01G17/00—Apparatus for or methods of weighing material of special form or property
    • G01G17/04—Apparatus for or methods of weighing material of special form or property for weighing fluids, e.g. gases, pastes
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01G—WEIGHING
    • G01G19/00—Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups
    • G01G19/52—Weighing apparatus combined with other objects, e.g. furniture
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01G—WEIGHING
    • G01G19/00—Weighing apparatus or methods adapted for special purposes not provided for in the preceding groups
    • G01G19/52—Weighing apparatus combined with other objects, e.g. furniture
    • G01G19/56—Weighing apparatus combined with other objects, e.g. furniture combined with handles of tools or household implements
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the present invention refers to a method and system of RFID tray for Hotel rooms for monitoring the consumption of products.
  • the products It is customary to put in hotel rooms beverages, snacks, chocolates and the likes (hereinafter "the products") for sale to the guests.
  • the hotel receptionist sends one of the hotel employees to the room to check if the guest has consumed some of the products, and if so, which of them, and the hotel receptionist charges the guest accordingly.
  • This way is cumbersome, it delays the check-out process, wastes manpower, time, and sometimes creates an unpleasant atmosphere when the guest waits for his room to be checked, and wonders why the receptionist doesn't take his word about the products consumed.
  • the present invention discloses a method and system that provide an efficient solution for those problems and others.
  • FIG. 1 depicts the tray (1) that has a double bottom.
  • FIG. 2 depicts schematically two products (200) with RFID tags (300).
  • FIG. 3 depicts schematically the RFID tray system (100) and its parts.
  • FIG. 4 depicts schematically the RFID tray system (100) and the computer of the hotel (500) with the computerized report (400).
  • the main object of the present invention is to provide an automatic RFID tray system (100) (hereinafter and in the cl ims “RFID tray”) for monitoring the consumption of products (200) in a hotel room that includes a tray (1), a RFID reader device (2), a transmitter (3) and a processing device (4).
  • RFID tray an automatic RFID tray system for monitoring the consumption of products (200) in a hotel room that includes a tray (1), a RFID reader device (2), a transmitter (3) and a processing device (4).
  • the tray (1) may be any standard tray that includes the RFID reader device (2) and the transmitter (3), and it is preferably that the RFID reader device (2) and the transmitter (3) will be concealed, for example inside a double bottom of the tray (1).
  • the tray (1) is intended to serve as a surface on which it is possible to place the products (200) that the hotel wants to serve in the hotel room and to charge guests when they consume them.
  • the hotel's employee or someone else on behalf of the hotel attaches RFID tags (300) that may have a unique serial number, to each product (200) and store on the RFID tag (300) or on a computer (for example a computer of the Hotel) data about the product (200) to which it is attached.
  • the data includes identifying the inventory number (the product identity) and it is possible to also store the expiration date of the product.
  • the RFID reader device (2) is designed to identify and track the RFID tags (300) that are attached to each product (200).
  • the RFID tag (300) When the RFID tag (300) is triggered by the electromagnetic interrogation pulse from the RFID reader device (2), the RFID tag (300) transmits back to the RFID reader device (2) the data that is stored on the RFID tag and if the RFID reader device (2) does not receive any signal from the RFID tag (300) it means that the product was removed from the tray.
  • the RFID reader device (2) is designed to identify the removal of the product (200) from the tray and the extent of time (hereinafter and in the cl ims “product removal information”) for which it had been removed.
  • the transmitter (3) transmits the product removal information to the processing device (4), by a wire network or by a wireless networks, such as the hotel Wi Fi networks.
  • the processing device (4) may be a dedicated processor inside the tray (1) itself, a processor in a remote computer (for example a computer of the hotel) or a processor on a remote server.
  • the processing device (4) is designed to indicate in a computerized report (400) that the product was consumed when the product removal information shows that the product has been removed from the tray and has not been returned.
  • the computerized report can be stored and displayed in the computer of the hotel (500) (that can be for example a PC, tablet or smartphone) and enables the employees on behalf of the hotel to monitor the consumption of the products in each specific room by viewing the computerized report.
  • the processing device (4) is designed to indicate in the computerized report that the product is probably consumed when the received product removal information shows that the product has been removed from the tray and has been returned to the tray after a period of time that exceeds a predetermined period of time.
  • the product For example, if the product is removed for a few seconds it indicates that the guest lifted it for reading the label and returned it to its place. But if the product is removed for a period of time that is sufficient for consuming the product, for example, for one minute, it is possible that the guest may have taken the product, consumed it, and returned the empty bag or empty bottle to the tray. On the other hand, maybe the guest has returned the product in its entirety. Therefore, the “probably consumed” is an indication that the tray should be checked to determine whether or not the guest consumed the product.
  • the RFID tray system (100) automatically monitors the consumption of the products, updates the computerized report and enables the receptionist to charge the gust according to the product removal information without wasting the time of other employees or of the guest and in cases when there is an indication of a “probably consumed” it is possible to check the tray in the room.
  • the product removal information may include the expiry date of the product and to show this data in the computerized report and accordingly the hotel employees who view the computerized report can report and replace the product and it is possible that the processing device will alert when the expiration date nears.
  • Figure 1 depicts the tray (1) that has a double bottom for concealing the RFID reader, the transmitter and the processing device.
  • Figure 2 depicts schematically two products (200) with RFID tags (300).
  • Figure 3 depicts schematically the RFID tray system (100) and its parts.
  • Figure 4 depicts schematically the RFID tray system (100) and the computer of the hotel (500) with the computerized report (400).
  • the tray (1) may include a weight sensor (6) that is designed to weigh the products (200) on the tray (1), and may be positioned for example underneath the surface of the tray.
  • the information as to the weight of the products as measured by the weight sensor (6) is transmitted by the transmitter (3) to the processing device (4).
  • the processing device has the specific weight of the products and the changes can indicate removal and consumption of products.
  • the system detects a change in weight that indicates the removal of a product of a certain type and at the same time receives a product removal information for that type of product, it is an indication that the product has indeed been removed from the tray, and if not received such product removal information for that type of product, then it may indicate that a product may have been removed or not and the situation should be checked.
  • the system may include the weight sensor that is designed to identify the change in the weight of products on the tray, this information as to the change in the weight is transmitted by the transmitter to the processing device, and this information of the change in the weight of the products on the tray is compared with product removal information.
  • the present invention also refers to the automatic RFID tray system as described above that further includes a light sensor (70) that is designed to identify a physical removal of a specific product from the tray.
  • the surface of the tray may have several markings (71) indicating which products should be placed on those marked places on the surface of the tray, and each one of these places includes a light sensor, so that when the light sensor is covered by a product (snacks, cans or beverage bottles for example) then the sensor does not transmit a signal because it is covered, and when taking the product from the tray the sensor is exposed and transmits a signal, which indicates that the particular product has been removed from the tray.
  • This physical removal information is transmitted by the transmitter to the processing device and the processing device is designed to indicate in the computerized report that that product was consumed.
  • This system with the light sensors may be with or without the RFID reader and tags.
  • the system includes the light sensors and the RFID tags then it is possible to use the RFID tags for some products (snacks for example) and to use lighting sensors for other kinds of the products (bottles or beverage cans for example).

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  • Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Tourism & Hospitality (AREA)
  • Theoretical Computer Science (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Human Resources & Organizations (AREA)
  • Finance (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Development Economics (AREA)
  • Quality & Reliability (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Warehouses Or Storage Devices (AREA)

Abstract

A RFID tray system for monitoring consumption of a product with RFID tag that includes the inventory number to the product in a hotel room that includes a tray that is served as a surface on which the product is placed, a RFID reader device for tracking the RFID tag and identifying product removal information, a transmitter and a processing device that receives the product removal information from the transmitter. The processing device indicates in a computerized report that the product was consumed when the product removal information shows that the product has been removed from the tray and has not been returned or that the product is probably consumed when the product removal information shows that the product has been removed from the tray and has been returned to the tray after a period of time that exceeds a predetermined period of time.

Description

A Method and System of RFID Tray for Hotel Rooms
Description
TECHNICAL FIELD
The present invention refers to a method and system of RFID tray for Hotel rooms for monitoring the consumption of products.
BACKGROUND ART
It is customary to put in hotel rooms beverages, snacks, chocolates and the likes (hereinafter "the products") for sale to the guests. Usually, while the guest is checking out the hotel receptionist sends one of the hotel employees to the room to check if the guest has consumed some of the products, and if so, which of them, and the hotel receptionist charges the guest accordingly. This way is cumbersome, it delays the check-out process, wastes manpower, time, and sometimes creates an unpleasant atmosphere when the guest waits for his room to be checked, and wonders why the receptionist doesn't take his word about the products consumed. The present invention discloses a method and system that provide an efficient solution for those problems and others.
DESCRIPTION OF THE DRAWINGS
The intention of the drawings attached to the application is not to limit the scope of the invention and its application. The drawings are intended only to illustrate the invention and they constitute only one of its many possible implementations.
FIG. 1 depicts the tray (1) that has a double bottom.
FIG. 2 depicts schematically two products (200) with RFID tags (300). FIG. 3 depicts schematically the RFID tray system (100) and its parts.
FIG. 4 depicts schematically the RFID tray system (100) and the computer of the hotel (500) with the computerized report (400).
THE INVENTION
The main object of the present invention is to provide an automatic RFID tray system (100) (hereinafter and in the cl ims “RFID tray”) for monitoring the consumption of products (200) in a hotel room that includes a tray (1), a RFID reader device (2), a transmitter (3) and a processing device (4).
The tray (1) may be any standard tray that includes the RFID reader device (2) and the transmitter (3), and it is preferably that the RFID reader device (2) and the transmitter (3) will be concealed, for example inside a double bottom of the tray (1). The tray (1) is intended to serve as a surface on which it is possible to place the products (200) that the hotel wants to serve in the hotel room and to charge guests when they consume them.
The hotel's employee or someone else on behalf of the hotel attaches RFID tags (300) that may have a unique serial number, to each product (200) and store on the RFID tag (300) or on a computer (for example a computer of the Hotel) data about the product (200) to which it is attached. The data includes identifying the inventory number (the product identity) and it is possible to also store the expiration date of the product. The RFID reader device (2) is designed to identify and track the RFID tags (300) that are attached to each product (200). When the RFID tag (300) is triggered by the electromagnetic interrogation pulse from the RFID reader device (2), the RFID tag (300) transmits back to the RFID reader device (2) the data that is stored on the RFID tag and if the RFID reader device (2) does not receive any signal from the RFID tag (300) it means that the product was removed from the tray.
The RFID reader device (2) is designed to identify the removal of the product (200) from the tray and the extent of time (hereinafter and in the cl ims “product removal information”) for which it had been removed.
The transmitter (3) transmits the product removal information to the processing device (4), by a wire network or by a wireless networks, such as the hotel Wi Fi networks. The processing device (4) may be a dedicated processor inside the tray (1) itself, a processor in a remote computer (for example a computer of the hotel) or a processor on a remote server.
The processing device (4) is designed to indicate in a computerized report (400) that the product was consumed when the product removal information shows that the product has been removed from the tray and has not been returned. The computerized report can be stored and displayed in the computer of the hotel (500) (that can be for example a PC, tablet or smartphone) and enables the employees on behalf of the hotel to monitor the consumption of the products in each specific room by viewing the computerized report.
The processing device (4) is designed to indicate in the computerized report that the product is probably consumed when the received product removal information shows that the product has been removed from the tray and has been returned to the tray after a period of time that exceeds a predetermined period of time.
For example, if the product is removed for a few seconds it indicates that the guest lifted it for reading the label and returned it to its place. But if the product is removed for a period of time that is sufficient for consuming the product, for example, for one minute, it is possible that the guest may have taken the product, consumed it, and returned the empty bag or empty bottle to the tray. On the other hand, maybe the guest has returned the product in its entirety. Therefore, the “probably consumed” is an indication that the tray should be checked to determine whether or not the guest consumed the product.
The RFID tray system (100) automatically monitors the consumption of the products, updates the computerized report and enables the receptionist to charge the gust according to the product removal information without wasting the time of other employees or of the guest and in cases when there is an indication of a “probably consumed” it is possible to check the tray in the room.
The product removal information may include the expiry date of the product and to show this data in the computerized report and accordingly the hotel employees who view the computerized report can report and replace the product and it is possible that the processing device will alert when the expiration date nears.
Figure 1 depicts the tray (1) that has a double bottom for concealing the RFID reader, the transmitter and the processing device. Figure 2 depicts schematically two products (200) with RFID tags (300). Figure 3 depicts schematically the RFID tray system (100) and its parts. Figure 4 depicts schematically the RFID tray system (100) and the computer of the hotel (500) with the computerized report (400).
The tray (1) may include a weight sensor (6) that is designed to weigh the products (200) on the tray (1), and may be positioned for example underneath the surface of the tray. The information as to the weight of the products as measured by the weight sensor (6) is transmitted by the transmitter (3) to the processing device (4). The processing device has the specific weight of the products and the changes can indicate removal and consumption of products. When the system detects a change in weight that indicates the removal of a product of a certain type and at the same time receives a product removal information for that type of product, it is an indication that the product has indeed been removed from the tray, and if not received such product removal information for that type of product, then it may indicate that a product may have been removed or not and the situation should be checked. In other words, The system may include the weight sensor that is designed to identify the change in the weight of products on the tray, this information as to the change in the weight is transmitted by the transmitter to the processing device, and this information of the change in the weight of the products on the tray is compared with product removal information.
The present invention also refers to the automatic RFID tray system as described above that further includes a light sensor (70) that is designed to identify a physical removal of a specific product from the tray. For example, the surface of the tray may have several markings (71) indicating which products should be placed on those marked places on the surface of the tray, and each one of these places includes a light sensor, so that when the light sensor is covered by a product (snacks, cans or beverage bottles for example) then the sensor does not transmit a signal because it is covered, and when taking the product from the tray the sensor is exposed and transmits a signal, which indicates that the particular product has been removed from the tray. This physical removal information is transmitted by the transmitter to the processing device and the processing device is designed to indicate in the computerized report that that product was consumed. This system with the light sensors may be with or without the RFID reader and tags. In case when the system includes the light sensors and the RFID tags then it is possible to use the RFID tags for some products (snacks for example) and to use lighting sensors for other kinds of the products (bottles or beverage cans for example).

Claims

Claims What we claim is:
1. An automatic RFID tray system for monitoring the consumption of a product in a hotel room, comprising: a tray that is designed to serve as a surface on which the product can be placed, wherein to said product is attached an RFID tag with data that indicates an inventory number of the product; an RFID reader device that is designed to track the RFID tag and to identify product removal information; a transmitter and a processing device that is designed to receive the product removal information from the transmitter; wherein the processing device is designed to indicate in a computerized report that the product was consumed when the product removal information shows that the product has been removed from the tray and has not been returned; wherein the processing device is designed to indicate in the computerized report that the product is probably consumed when the product removal information shows that the product has been removed from the tray and has been returned to the tray after a period of time that exceeds a predetermined period of time.
2. The automatic RFID tray system for monitoring the consumption of a product in a hotel room according to claim 1 wherein said data and said product removal information also include the expiration date of the product, and wherein an expiration date of the product is stated in said computerized report.
3. The automatic RFID tray system according to claim 1 that further includes a weight sensor that is designed to identify a change in a weight of products on said tray; wherein the change in the weight of products is transmitted by said transmitter to said processing device, and wherein the information of the change in the weight of products is compared and weighed with said product removal information.
4. The automatic RFID tray system according to claim 1 that further includes a light sensor that is designed to identify a physical removal a specific product from said tray; wherein the physical removal information is transmitted by said transmitter to said processing device; and wherein the processing device is designed to indicate in said computerized report that the product was consumed when the physical removal information shows that the product has been removed from the tray and has not been returned.
5. A method for monitoring the consumption of a product in a hotel room, comprising: providing an automatic RFID tray system that includes a tray, a RFID reader device, a transmitter and a processing device; wherein said tray is designed to serve as a surface on which the product can be placed, wherein to said product is attached a RFID tag with data that indicates an inventory number of the product; wherein the RFID reader device is designed to track the RFID tag and to identify product removal information; wherein said processing device is designed to receive the product removal information from the transmitter; indicating by the processing device in a computerized report that the product was consumed when the product removal information shows that the product has been removed from the tray and has not been returned; indicating by the processing device in the computerized report that the product is probably consumed when the product removal information shows that the product has been removed from the tray and has been returned to the tray after a period of time that exceeds a predetermined period of time.
6. The method for monitoring the consumption of a product in a hotel room according to claim 5, wherein said data and said product removal information also include the expiration date of the product, and further indicating by the processing device an expiration date of the product in said computerized report.
7. The automatic RFID tray system according to claim 5 that further includes a weight sensor that is designed to identify a change in a weight of products on said tray; wherein the change in the weight of products is transmitted by said transmitter to said processing device, and wherein the information of the change in the weight of products is compared and weighed with said product removal information.
8. The automatic RFID tray system according to claim 5 that further includes a light sensor that is designed to identify a physical removal of a specific product from said tray; wherein the physical removal information is transmitted by said transmitter to said processing device; and wherein the processing device is designed to indicate in said computerized report that the product was consumed when the physical removal information shows that the product has been removed from the tray and has not been returned.
PCT/IL2021/050141 2020-02-23 2021-02-07 A method and system of rfid tray for hotel rooms WO2021165954A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
IL272868 2020-02-23
IL272868A IL272868A (en) 2020-02-23 2020-02-23 A method and system of rfid tray for hotel rooms

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WO2021165954A1 true WO2021165954A1 (en) 2021-08-26

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA1309114C (en) * 1987-05-06 1992-10-20 Amram Asher System for detecting removal of items from a hotel minibar and for the automatic charging of the bill to the guest for items removed from the minibar
US20060226988A1 (en) * 2005-04-12 2006-10-12 Nick Ernst Hotel mini bar automation system
US20080284604A1 (en) * 2004-06-23 2008-11-20 Marshal Saul Rubinstein Apparatus And System For Stock Control
EP3164836A2 (en) * 2014-07-01 2017-05-10 Hay, Ronny Computer-controlled, unattended, automated checkout store outlet and related method

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA1309114C (en) * 1987-05-06 1992-10-20 Amram Asher System for detecting removal of items from a hotel minibar and for the automatic charging of the bill to the guest for items removed from the minibar
US20080284604A1 (en) * 2004-06-23 2008-11-20 Marshal Saul Rubinstein Apparatus And System For Stock Control
US20060226988A1 (en) * 2005-04-12 2006-10-12 Nick Ernst Hotel mini bar automation system
EP3164836A2 (en) * 2014-07-01 2017-05-10 Hay, Ronny Computer-controlled, unattended, automated checkout store outlet and related method

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