WO2021114439A1

WO2021114439A1 - Product of transaction platform of whole-industry ecological chain for tour guide service, and method for constructing same

Info

Publication number: WO2021114439A1
Application number: PCT/CN2020/000293
Authority: WO
Inventors: 胡益强
Original assignee: 胡益强
Priority date: 2019-12-10
Filing date: 2020-12-08
Publication date: 2021-06-17
Also published as: CN111080248A

Abstract

The present application provides a transaction platform of a whole-industry ecological chain for tour guide services. The transaction platform comprises an online product, i.e. a commercial website and an application which are in a plurality of languages, have a plurality of services and are used by a tour guide to take an order online; and an offline product, which includes, but is not limited to, a physical store of a directly operated chain store and a franchise store of a brand and a vending machine. A service is provided for a manual tour guide by means of a website and an application that are online and a physical store and a vending machine that are offline.

Description

A product of a tour guide serving the whole industry ecological chain trading platform and its construction method

Technical field

The invention belongs to the combination of the tourism industry and the field of e-commerce and the virtual economy and the real economy, and particularly relates to the application of big data: manufacturing data, processing data, and supporting the use of data as production materials to support the development of others. In addition, it also includes but is not limited to the following technical fields: artificial intelligence, Internet of Things, biometrics, third-party payment, inclusive finance, 5/6G communications, cloud computing and other technical fields.

Background technique

Traditional channels: travel agencies or travel service companies show tourism products to users or tourists offline or online. After tourists or users sign up, travel agencies or travel service companies look for licensed tour guides, outbound leaders, and tour guides who have time to lead a group. Professional guides or freelancers.

With the adjustment and relaxation of the practice policies for licensed tour guide practitioners in most countries in the world, most countries in the world allow: free practice of licensed tour guides, licensed tour guides and outbound tour leaders, and professional guides, You can directly and freely trade with tourists and provide tour guide services to tourists. Tourists can directly purchase: tour guide services for licensed tour guides, outbound tour leaders, and professional guides. Therefore, this is: licensed tour guides in Chinese and foreign languages, dialects, and sign language, and: licensed tour guides, outbound tour leaders, and professional guides in minority languages Guides directly enter the tour guide service market and provide one: new employment channels and options.

Licensed tour guides, outbound tour leaders, and professional guides, as a kind of messenger of cultural dissemination, are being recognized by the market. Therefore, licensed tour guides are no longer in the past: there is only a single employment mode, that is, licensed tour guides can only be employed by qualified travel agencies or tourism service companies, and through cooperation with travel agencies or tourism service companies, they can apply to travel agencies or tourism companies. Service objects of service companies: tourists provide services.

The vast majority of licensed Chinese and foreign languages and dialects, sign language tour guides, licensed outbound tour leaders, and professional guides are mostly part-time jobs in some travel agencies or tourism service companies. They are free cooperative relations with travel agencies and tourism service companies. Employment non-affiliation.

Although: With the adjustment and relaxation of most national policies in countries around the world, tourists can directly purchase the tour guide services of licensed tour guides, but tourists and licensed tour guides also belong to a cooperative relationship, not an employment relationship.

Therefore, the design of this cooperation method has the following problems and shortcomings: the majority of licensed tour guides, outbound leaders and professional guides are freelancers, no fixed work unit, no social security, no insurance, and no fixed economy Income and no housing provident fund. The vast majority of licensed tour guides, outbound tour leaders, and professional guides are: only when the tour guides are accompanied by a tour group, they will have income, and there will be no other welfare guarantees. As a result, when some tour guides provide tour guide services to tourists, they will try their best to increase income other than wages: for example, selling self-funded items to tourists and taking tourists to shopping stores for consumption. Obtain illegitimate benefits given by related operators such as shopping places, separately paid tourist items, etc. in the name of rebates, commissions, head fees or incentive fees.

The tourism industry in various countries around the world has entered a vicious circle like this: price competition in travel agencies → cost saving and no guides → loss of full-time guides → filling of part-time guides → guides becoming professional masters. The income of tour guides has been transformed from the early formal corporate salary + group subsidy + tip (inbound tour may have) into buying a group to fight shopping rebates + sales self-financed items.

All this is due to the competition in the market itself, and also due to the liberalization of the tour guide profession, the tour guides have lost their sense of belonging to the enterprise and the impact of various social security deficiencies. In addition, after domestic tourism, inbound tourism, outbound tourism, and various negative "rebates" were exposed by the news media, the social status and reputation of the tour guide profession has also declined rapidly, whether it is a domestic tour guide, an inbound tour guide, or an outbound tour leader. Become synonymous with "Zai Ke".

The reason for such problems and shortcomings: Due to the vicious low-price competition among travel service companies among peers, some travel agencies not only do not charge the service fee for licensed tour guides, that is, 0 wages, but also require licensed tour guides or tour guides. The outbound leader picks up the travel agency or the group agency, and pays the head fee (the lingo between the tour guides is called: gambling group), that is: a licensed tour guide also needs to spend money to buy a group belt, and some: travel agencies or tourism service companies do not give a license No head fee is required for tour guides, that is, 0 guide service means 0 salary. Please provide tour guide service for travel agencies or tourism service companies for free for the service objects of travel agencies or tourism service companies: tourists. In this way, the cost and expenditure of tourist team reception can be reduced. It is used to make up for the economic losses caused by the zero negative reception of the travel agency and the reception of the tourist team, which leads to the reduction of the quality and standard of the tour guide service. After the tour guide receives the group, it will find ways to increase the consumption items of the tourists at their own expense, and the tourists are taken to mandatory shopping Consumption, therefore, there is a serious gap between the service quality of tour guides and the psychological expectations of tourists.

On the other hand, most travel agencies look for tour guides to lead a group, whether it is a domestic group or a foreign group, or an outbound group, they all give the tour guide: a fixed guide service (tourist service fee, abbreviation of the jargon: guide service). There is no uniform standard for the service fees of tour guides. Therefore, the tour guide service market is uneven, and there is no basic guarantee for the income of tour guides. As a result, the high-quality service provided by high-quality tour guides is submerged in the vast ocean of market economy and cannot stand out.

Difficulties encountered when solving these problems: Before explaining these problems in detail, first explain some professional terms in the industry:

B2C: Domestic employers, inbound agencies, outbound group agencies, tourism service companies, international study tours and educational institutions, and other enterprise-level employers are referred to as B: representative companies. C stands for licensed tour guides or outbound tour leaders, professional guides, and freelancers, etc., represented by individuals such as natural persons. Service trade between enterprises and individuals. Abbreviation: B2C

C2C: The order transaction between the tourist and the tour guide Guotou, car head, and the licensed tour guide, outbound tour leader or professional guide is referred to as C2C, that is, the trade of services between individuals.

Chinese-speaking tour guides generally refer to: Mandarin-speaking tour guides, that is, the language of the tour guide on the tour guide card: Mandarin-speaking tour guide, referred to as: Chinese tour guide.

Foreign language tour guides generally refer to: English, French, German, Italian, Spanish, Portuguese, Russian, Japanese, Korean, Thai, Mongolian, Vietnamese, Malay, Indonesian, Laotian, Cambodian, Licensed tour guides in Khmer, Czech, Polish, Dutch, Danish, Norwegian, Swedish, Finnish, Persian, Greek, Turkish, Arabic, and other languages are collectively referred to as foreign language tour guide dialects Tour guides generally refer to: Cantonese (Cantonese), Hakka, Hokkien, etc. local dialect licensed tour guides are collectively referred to as dialect tour guides. Tourist guides in minority languages generally refer specifically to tourist guides in Tibetan, Uyghur, Manchu, and other minority languages. They are collectively referred to as tourist guides in minority languages.

Sign language tour guides generally specifically refer to licensed tour guides who convey information and express ideas through gestures and body language.

Secretary-cum-director, generally refers to: a tour guide with a car, in the jargon of the tourism industry: Secretary-cum-director. Licensed tour guides who have both a tour guide license and a car. Licensed tour guide owners bring their own vehicles to provide tourists with manual tour guide services and tourist or business chartered services, generally applicable to foreign inbound groups or domestic groups, and the number of tourists is 8 or less: high-end/business small charter many. The driver's license is less than 9 seats, and the driver's license is C license. Hiking guide: Generally, it refers to a licensed tour guide who leads tourists on foot in tourist attractions and sets up tents outdoors or spends the night in an RV.

Outbound leader: also called the international leader. The jargon is called: all accompany. Namely: a tour guide who takes a domestic group to Hong Kong, Macau, Taiwan or abroad. There are two types of outbound tour leaders. The first is to take the tour group to Hong Kong, Macau, Taiwan or other countries for visits. The local tour guide (accompanying in jargon) is responsible for the scenic spots, history and culture, local customs and tourists. Accommodation and catering arrangements. The second is to take tourist groups to Hong Kong, Macau, Taiwan and other countries for sightseeing, and be responsible for the food, lodging, travel, shopping and entertainment of tourists throughout the process. It is also a type of tour guide. Generally, it refers to a tour guide who leads Chinese citizens to travel abroad, and is responsible for taking the members of the tour team out of the country safely and returning to the country safely. In addition, they are also responsible for the travel of the tour group within and outside the country, according to the regulations on the management of guides. Licensed tour guides can apply for the qualification exam for the outbound tour leader only after they have obtained the tour guide qualification, that is, after obtaining the tour guide license, and have been engaged in the actual work of the tour guide service for 3 or more years.

Professional guides: generally refer to mountain guides. Only guides with a mountaineering certificate, first aid training certificate, and tour guide certificate, and all three certificates can be used as guides.

Local escort: especially local escort tour guide: Local escort refers to the staff who are appointed by the host travel agency to implement the local tourism reception plan on behalf of the host agency and provide services such as local tourism activities arrangements, explanations, or translations. Responsible for tourists' travel and tourists' food, lodging, travel, shopping and entertainment. Local escort is a jargon between tour guides and travel agencies.

Full escort: In particular, it is responsible for the travel of tourists and the food, lodging, travel, shopping and entertainment of tourists in the middle of the travel journey between different countries, different provinces or different cities. Full escort requires the work of local tour guides, namely: local escort and full escort, to cooperate to complete the tour reception service. Generally, the implementation of the tourism service of a tourism product is that a full escort and several local guides in different countries or different provinces or different cities cooperate to complete the tour guide service. Full escort is also a service type of tour guides. Full escort is a jargon between tour guides and travel agencies.

All-in-one: refers to the implementation of tourism services for a tourism product. A tour guide independently completes the service work of the tour guide throughout the whole process. In addition, it is also responsible for: the tourist journey between different countries, different provinces or different cities Among them, it is responsible for tourists' travel and tourists' food, lodging, travel, shopping and entertainment. All-in-one tour guide: refers to the work of a tour guide independently completed: all-in-one tour guide services in various places, taking into account the dual identities of the team leader and the local tour guide. All-in-one tour is the jargon between the tour guide and the travel agency.

Tour guide Guotou: In particular: a third party dispatching a group, neither an employer, nor a user or tourist, but an intermediary introducer, an independent intermediary third-party intermediary. Belongs to: the provider of the tour guide business and tour guide information. The jargon between tour guides is called Guotou: neither is employed by any enterprise, nor is it a purchaser of tour guide services. Specialized profession: It is an independent third-party freelancer who is a matchmaking bridge between licensed tour guides and employers. Earn information introduction fee from the dispatching party, specifically: through posting in the tour guide’s WeChat group: looking for an advertisement for the tour guide, or Guotou himself: through, one-line contact with a licensed tour guide or outbound leader among WeChat friends , Assign a live tour to a licensed tour guide or an outbound leader, and send a licensed tour guide or an outbound leader to a travel agency or tourism service company. Send the information of the licensed tour guide who has time to lead the tour: name, phone number, WeChat ID, electronic version of the tour guide card to the employer through WeChat, and send the employer's: salary payment standard, service requirements and service time, phone number and Wechat, sent to the tour guide. After that, the employer will contact the licensed tour guide found in Guotou again to confirm the details and specific requirements and precautions of the tour. After the tour guide has completed the tour, the travel agency or tourism service company will check with the tour guide, and the tour guide will check with the tour guide. : The tour guide's anti-trading commission or price difference, namely: rebate to the order introducer, namely: Guotou (the party sending the group). The jargon between the tour guides is called: pay the pot fee. In addition, Guotou will also charge the employer, the travel agency: information service fee, that is, the introduction fee of the tour guide. Two-way charges: not only charge the employer, that is, the travel agency, the intermediary fee of the tour guide, but also charge the tour guide, the transaction commission or the price difference. The inventor of the present invention was once a tour guide Guotou. The inventor of the present invention used to be a tour guide in English and Japanese before becoming a tour guide Guotou, bringing foreign guests into a group in Beijing. He is a pioneer in the tour guide service industry and the tour guide market, and he knows the rules of the tour guide industry and the problems that need to be resolved.

Locomotive: The nature and content of the locomotive work and the working methods are similar to those of the tour guide Guotou. The difference is that the tour guide Guotou is for the employer to send a licensed tour guide, and the car head is for the employer to send: large, medium and small taxis with formal and operational qualifications. The inventor of the present invention was once a car head.

The reason why the tour guide Guotou and the car head can be based on the market. Not only because: information creates value and opportunities, but also: Guotou and Liaotou can help customers make money, including but not limited to: licensed tour guides, outbound tour leaders, professional guides and freelancers, among other things In addition, Guotou or Chetou also helped travel agencies and other tourism service companies to solve the problem of difficult to find tour guides.

Regardless of the service trade between B2C and C2C, when looking for licensed tour guides, they have encountered the following common problems and difficulties: some licensed tour guides promised to bring pure play or business groups to employers , When the date of the tour is approaching, the pigeons are suddenly released, or the licensed tour guide agrees to spare time to bring the tour group to the employer, but temporarily regrets it, and suddenly says: no time or physical discomfort, something at home, etc. Wait for all kinds of wonderful reasons to decline, and let the employer find other licensed tour guides to lead the group. Failure to comply with previous promises, lack of integrity, or loss of communication without warning, calls, WeChat, and SMS messages are not returned. This adds to the employers on the B side or the tour guide on the C side: Unnecessary additional work pressure and workload.

In the same way, employers sometimes release pigeons to licensed tour guides. This resulted in a licensed tour guide, but after freeing up the time, there was no group to take and no income. Cause a waste of resources and time.

There are also some tour guides who do not have integrity. When the tour guide’s pot or car head assigns work to the tour guide, the tour guide finishes the work. After the employer and the tour guide check out, the tour guide introduces the order without saying thank you: ie: tour guide Guotou’s phone number is blocked, WeChat is blocked, and the text message is not returned. Most of the licensed tour guides assigned to the employers by Guotou or Locomotives do not know them and have not met. This leads to the fact that the labor and time spent by the tour guide's pantou or locomotive will not receive any monetary return: labor compensation. As well as other reasons: the time for the tour guide is idle for the honest and reliable licensed tour guide. Cause a waste of resources and time.

There are also some employers, when they receive complaints from tourists: tour guide services are not satisfactory or they are not satisfied with the tour guide’s services, they will deliberately deduct the full amount of the tour guide service fee on the day of the tour guide with the license, or: deduct all the services of the licensed tour guide The fee, not giving a cent, is equivalent to saying: The licensed tour guide has spent time and labor in vain, but cannot get the labor remuneration that the employer promised before. It is difficult and expensive for tour guides to defend their rights. Because most employers and service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, are in partnership, not employment, and there is no labor contract and insurance, medical insurance, social insurance, etc. Other guarantees are only verbal promises. The vast majority of licensed tour guides, outbound tour leaders, licensed professional guides, or freelancers, after finishing the work for the employer, the employer will then settle the settlement with the licensed tour guide, outbound tour leader, or licensed professional guide wage. The autonomy lies with the employer. The employer unilaterally says how much money is given to the service provider.

In the tourism service market, there are still such black-hearted travel agencies: licensed tour guides, outbound tour leaders, and professional guides. Before leading the group, they must pay a deposit to the travel agency (called by the group agency: service quality deposit), not only there is no salary to receive, In addition, the head fee must be paid to the organization or the local community. The "head fee" paid by the tour guide before the tour is a customary regulation in the tourism industry. In addition, the tour guide must also pay for the tour, that is, the tour guide will also pay the tour guide for all the tourists in the tour group to pay for the entrance fees and meals during the tour, and even the driver's fare. If a tourist complains that the tour guide’s service is not satisfactory or attentive, the service attitude is not ideal, etc., find various reasons to complain to the group agency or local reception agency and request a refund. Some travel agencies deduct the group money advanced by the tour guide and not reimburse them. Once a tourist has a complaint, the travel agency’s money for “resting people” comes from the tour guide: the “service quality guarantee money”. It is equivalent to saying: The tour guide has paid for the labor and did not get any money or dignity in return. Instead, he lost money and time and energy, exhausted, physically and mentally hit, and his confidence and willpower in his career were doubled. I paid a deposit, paid the group money, and paid people who violated the rules. In the end, I was blackmailed by the travel agency. It was difficult and costly to protect the rights of the tour guide. Finally, I had to give up engaging in the tour guide service industry.

When the tourist is looking for a licensed tour guide to cooperate, the situation of temporary release of pigeons by the tour guide also happens from time to time.

In addition, for: old licensed tour guides, most travel agencies dare not cooperate with elderly licensed tour guides, because the local agency or group agency: worry about the work of the elderly licensed tour guides leading the tour. There was an accident during the process, and the travel agency was afraid of taking unnecessary responsibilities. The vast majority of senior licensed tour guides have no retirement units and pensions, no social security, medical insurance, and no source of income, so they become unemployed elderly people.

The following invention content and technical solutions are based on: the specific application and implementation of the patent for the invention in the Chinese market as an example, to export to overseas markets in overseas countries and regions: the technical solutions, technical standards, and wisdom of the patent for the invention, and a kind of Big data collection, processing, calculation, sharing, storage methods, and artificial intelligence algorithms. Therefore: the technical solutions, specific technical applications and implementation examples in the patent of the present invention are not limited to applications in the Chinese market. It can also be applied to overseas markets in overseas countries and regions, and generate derivative economic benefits. In addition, the technical solutions, technical standards, and wisdom of the patent of the present invention, as well as a method of collecting, processing, computing, sharing, and storing big data, and its artificial intelligence algorithm. It can be applied to overseas markets in overseas countries and regions, and: it will create more jobs for locals in overseas countries and regions, and create more opportunities for value display and wealth increase. It can also create more tax revenue for local governments in overseas countries and regions.

Summary of the invention

To sum up: in order to solve the above problems, the present invention provides: a product and a construction method of a tour guide service whole-industry ecological chain trading platform, which is an integrated use of resources from all parties and is built into a digital economy platform. The platform of the present invention is used to produce data, process data, and support the use of data as production materials to support the development of others. Enhance the service experience of users/customers/consumers,

Its purpose is to solve the common problems in the tourism industry, so that all parties to the platform can obtain the protection of their rights and interests. Let everyone get what they want, help platform users/customers/consumers and partners and service providers, grow, let idle licensed tour guides, outbound tour leaders, professional guides, and freelancers, etc. Provider, create value. Help others to engage in e-commerce and help others earn money. By the way, achieve platform and self.

In addition, the present invention: a product and construction method of a tour guide serving the whole industry ecological chain trading platform will provide an online e-commerce trading platform for tourism practitioners and platform service providers. (Website and APP). And offline trading platforms (offline physical stores and 24 small unmanned vending machines, for users/customers/consumers, partners, tourists, licensed tour guides, outbound tour leaders, professional guides and freelancers, third-party service providers and Merchants, provide services), and this online and offline transaction service platform will eventually develop into: a comprehensive service center for tourism-related industries.

In order to achieve the above objectives, the present invention provides: a tour guide service product and a construction method of the whole industry ecological chain trading platform, which is realized in this way: B-end travel agencies or other enterprise-level employers, and C-end individuals, through Alipay Or wechat or mobile phone SMS verification and authorization to log in to the background of the platform, or after real-name registration as a member of the platform, through the website or APP in the background, online: fill in the service request and time, upload the electronic itinerary or travel plan, and then place the order , Looking for: service providers, namely: licensed tour guides, outbound tour leaders, professional guides, freelancers, and cooperation. The service provider of the platform grabs an order online or the platform dispatches an order to a service provider that meets the requirements of the user/customer/consumer who placed the order through the system. The service provider takes orders online. And in accordance with the requirements and time of the user/customer/consumer who placed the order, provide services and complete the order. After that, the platform releases money to the service provider and the transaction is completed. The above is: online products: website and APP implementation methods.

In another aspect of the present invention, it also includes: offline products, namely: offline physical stores and 24-hour unmanned vending machines implementation method: build offline transaction platform: let third-party merchants and third-party service providers, And partners, settle in offline trading platforms (physical stores and 24-hour unmanned vending machines).

In addition, the construction method of the present invention and the platform is realized as follows:

As shown in Figure 1: The construction method of the platform is made by: B-side travel agencies or other enterprise-level employers, and C-side individuals, through the product terminals of the present invention: website and APP, place orders, and the platform's manual guide (including But not limited to: Licensed tour guides, outbound tour leaders, professional guides, and freelancers) accept orders online or grab orders, and provide services to users/customers/consumers who place orders. The service provider of the platform provides manual tour guide services for the two types of service objects: B-side and C-side order users. B2C and C2C are used to indicate the transaction type of service trade. The C-side individual users of the platform can not only find manual tour guide services through the product terminals of the platform: website and APP, but also through this platform, they can also find: travel planners, which provide travel itinerary planning and travel plans for individual C-side users. Design, or search: B-end travel agencies or other travel service companies, for individual C-end users, provide: customized services (C2B). The manual tour guide service in the present invention is made by: settled on this platform: Chinese and foreign languages and dialects, as well as sign language tour guides, outbound tour leaders, professional guides and freelancers, through the online product of the present invention: website or APP’s internal and back-office online After the order is received, the user/customer/consumer who placed the order at the B-side or C-side will be provided with a manual tour guide service. The puzzle game of the present invention is a puzzle game software developed by the online product of this platform: the internal and back-end of the website or APP, through independent development, or access to a third-party partner, that is, a third-party service provider, and access Online products on this platform: (website or APP) API port, to provide students or parents and teacher users: AR/VR puzzle games with artificial intelligence tour guide services, or ordinary Internet interactive interactive puzzle games. An entertainment system that implements voice control and voice interaction for games on the puzzle game platform. Through the game, provide learning or assisted teaching services to individual users on the C-side, especially: users of primary, middle and high school students and teachers or parents of students. Individual users at the C terminal can experience the fun of learning knowledge in the game through the game on the puzzle game platform of the present invention. And limit the time. Individual users on the C-side of the platform can directly or indirectly output to students, parents, and teacher users through the puzzle game of the present invention: the history, humanities, politics, and economy of tourist attractions or tourist destination countries within and outside China Knowledge related to, geography, law, nature, science, astronomy, geology, physics, chemistry, biology, folklore, foreign language, art, ancient literature, language, diplomacy, society, etc. The construction method of the present invention is shown in Figure 1. Among them: member service is through: the online product terminal of the present invention: website and APP, through member payment, after paying the annual membership fee, authorized to use the benefits of this platform Smart game service, namely: knowledge payment. In order to protect the healthy growth of minors and prevent teenagers and minors from indulging in puzzle games on this platform, affecting their work or studies. Users of this platform can set up through the terminal and background: Youth guard mode, in this mode, there are restrictions on the viewing time, and the user will be reminded to take a break. For ease of use, you can verify your identity. Users of the platform can freely set: time lock, child/youth mode, parent-child platform, etc. through: minor protection tools to prevent users from being overly addicted to games. Among them, the time lock can be set freely in the background of the user terminal: the time to open the time lock. Time lock is implemented in the following 5 ways:

1. The user can set a trigger time for the time lock. 2. After the time lock is turned on, if the single-day use time exceeds the trigger time, you need to enter the password before you can continue to use it. 3. To open the time lock, you need to set an independent password; if you forget the password, you can reset the password by appealing. 4. Trigger time: respectively: 45 minutes, 90 minutes, 120 minutes, 5. Time lock trigger time, after setting, you can set the time lock on or off with one key.

The child/youth mode is implemented in the following ways: 1. In the child/youth mode, once the setting is turned on, the platform’s puzzle game products cannot be used from 21:30 daily to 7:00 the next morning (Beijing time). 2 When the child/teenage mode is turned on, the system will automatically turn on the time lock, which is set to 45 minutes by default. The single-day use time exceeds the trigger time, and you need to enter a password before you can continue to use it. 3. In the child/youth model, the platform selects a batch of educational and knowledge content to be displayed on the platform's puzzle game homepage, and operations such as recharge and rewards cannot be performed.

The parent-child platform model is implemented in the following way: the registered users of the platform are required to ensure that the services of the platform are reasonably used after fully communicating with the users and your children. The child of a registered user of the platform logs in to the account of the platform to be bound, scans the QR code of the parent-child platform with the platform account of the registered user TA of the platform, and obtains authorization before using the products and services of the parent-child platform. Guardians of children/youths, through the parent-child platform, can view: detailed data on the use of puzzle games by minors on this platform: daily use time, the name of the game, the knowledge learned, etc.

As shown in Figure 1, the point quotient domain is through: B-side travel agencies or other enterprise-level employers, and C-side individuals, through the product terminals of the present invention: websites and APPs, placing orders, and platform service providers , Provide manual tour guide service, and complete the transaction order. B-side or C-side ordering users/customers/consumers, and service providers of this platform, generated: credit points, which can be redeemed in the points mall: part of the goods or services, or automatically deducted by credit points: consumers The order amount of the goods or services purchased in the points mall. The construction method of the present invention is shown in Figure 1. Among them: advertising services are provided to users/customers/consumers through the product terminals of the present invention: websites, APPs, offline physical stores, and 24-hour unmanned vending machines. Provide paid advertising services. The construction method of the present invention is shown in Figure 1. The offline product terminals: offline physical stores and 24-hour unmanned vending machines are provided by the partners of this platform, namely: third-party merchants and third-party service providers Goods or services, through the offline product terminals of this platform: physical stores and 24-hour unmanned vending machines, provide goods or services to users/customers/consumers, service providers, and tourists. The construction method of the present invention is shown in Fig. 1, where the online rental and sale platform of the guide supplies mall is provided by third-party merchants stationed on this platform: guide supplies, online sales and rental. Through: online product terminal: website and APP, to this platform: users/customers/consumers and service providers, tourists, and provide tour guide supplies or travel supplies related goods sales and rental services. Place orders and rent goods online (website and APP), and return them in offline physical stores. The construction method of the present invention is shown in Figure 1. Among them: third-party merchants in the travel shopping mall settle in, provided by the third-party merchants settled in this platform: tourist souvenirs (please refer to Figure 8 for the product catalog) via online ( Website and APP) and offline (physical stores and 24-hour unmanned vending machines). The construction method of the present invention is shown in Figure 1. Among them: third-party services are provided by third-party service providers who settle on the platform to users/customers/consumers, service providers and tourists of the platform: third-party ecology Please refer to Figure 5 for the service catalog of chain services and third-party services. The construction method of the present invention is shown in FIG. 1, among them: self-operated + brand franchise service, and the catalog of self-operated and franchised services is shown in FIG. 9. The construction method of the present invention is shown in Figure 1. Among them: the artificial intelligence tour guide service is provided by third-party merchants and service providers stationed on the platform. For the specific service catalog, please see Figure 6; the construction method of the present invention, such as As shown in Figure 1, among them: environmental protection public welfare, through the online terminals of this platform, namely: website and APP, to platform users/customers/consumers, as well as service providers, tourists, third-party merchants and service providers, Partners provide: organize volunteers to participate in tree planting activities at their own expense, online registration and payment, offline charity activities, platform organization members, participation in charity activities at their own expense, online registration and payment, through offline physical stores And a 24-hour unmanned vending machine to pick up the materials needed for the activity. As well as online registration, organizing volunteers to participate in: volunteer education activities in mountainous areas, sending knowledge to the countryside, sending supplies to the countryside, sending medical supplies to the countryside, targeted poverty alleviation, etc. activities of public welfare organizations, setting up files for poverty alleviation, etc. Needy households match up to help connect the market and other corporate resources. The platform's service providers, if accidental injury or sudden death occurs at work, organize registered members of the platform to collect donations lovingly. Use commercial methods to do charity activities.

Due to the present invention: a product and its construction method for a tour guide serving the entire industry ecological chain trading platform, it connects all partners to become an open platform, becoming a platform that not only connects people, but also connects people and services, and people. Connectors for robots, humans, and businesses. The platform of the present invention does not require to dominate everything. It only needs to formulate industry standards for the travel service industry and contribute to the value of the connector. It is necessary to connect with partners and commercial organizations with other ends of the connector to form a trading platform for tour guides serving the entire industry ecological chain. Using the Internet and mobile Internet to turn huge undeveloped offline economic entities, using mobile Internet technology into intelligence, into intelligent commercial products and services, integrating online and offline, forming an interactive and integrated consumption model. Users/customers/consumers can not only obtain experiential consumption through the platform of the present invention, but also obtain bag-like consumption services, so that people's lives are more convenient, smarter, more efficient, more creative, and cooler.

The invention: through the structure of platform operation, standardized products, and differentiated services, its products can have the characteristics of scale effect, mobility, multiple products, high quality and globalization. And to innovate with the value of users/customers/consumers and partners as the goal. Focusing on users/customers/consumers, the design of products, processes, and services must take the creation of customer value as the first goal and implement each product and service. Thereby, the following beneficial effects can be obtained:

Through the present invention, the products of the online platform: APP and website, help users: break the hierarchy and cross the geographical restrictions to meet the needs of more people. Through the automatic matching of big data with the information of both the supply and the demand side, it is realized: to provide services to users of the entire network population. That is, travel agencies and other enterprises within and outside the country, as well as individual users/customers/consumers within and outside the country, can use the platform of the present invention to find service providers to cooperate. Instead of passing through the previous traditional: intermediary service providers, layer by layer change hands, layer by layer increase in price. In this way, it can help employers on the B side and individual users/customers/consumers on the C side to improve efficiency and save costs.

It can also help service providers on this platform: increase added value and increase income. The rights and interests of the platform's service providers: income, insurance, social security, working hours, group size, etc., can all be protected in a reasonable, legal and compliant manner on the platform of the present invention. This indirectly helps the platform's service providers realize: freedom of time, freedom of space, freedom of accounting, and can give users and service providers a sense of belonging and dignity. Because without the professional dignity of a tour guide, there will be no future of quality tourism, and there will be no basic support for the high-quality development of the tourism industry.

In addition, the beneficial effects of the present invention are also embodied in: helping platform service providers to improve their personal advancement capabilities, whether they are professional professionals who have been in the industry for many years: licensed tour guides, outbound tour leaders, professional guides, or freelancers, Xiaobai, a new tour guide, will not have the fear of harsh policies when taking orders or grabbing orders on the platform, there will be no fear of malicious deductions, and there will be no pressure to advance the group money. On the day of leaving the group, The platform immediately lends money to the service provider. And the platform has complete and professional special training courses, training courses, special lectures, online or offline tour guides, and group training. The partners who settle on the platform, that is, third-party service providers or franchisees provide training courses and Training Services.

For those who have travel feelings and yearning for the three-foot podium, they have accumulated rich work experience in the process of leading a group service. Nowadays, old and senior licensed tour guides can use the platform of the present invention to work part-time Tourism teaching in tourism colleges. With the rapid development of the tourism industry, the demand for tourism talents at the grassroots level has also increased. Tourism secondary schools and vocational secondary schools in various regions have developed rapidly, so it is also a good choice to engage in tourism secondary school or higher vocational education.

By linking the resources of all parties, this platform integrates and utilizes the resources of all parties, so that the vast majority of people in society: every need and value can be accurately and efficiently connected, especially personalized products and personalities. The demand for personalized and humanized services can be quickly connected to each other and provide services for them.

Both buyers and sellers of the service provider can complete closed-loop transactions through the platform of the present invention, and realize services such as timing (calculation of the overtime of the service provider), overtime service charging, and automatic deduction of overtime fees.

In addition, the present invention: by using global wisdom to benefit global users/customers/consumers, build globalized products, supply chains, services and brands; at the same time, cultivate and attract global talents and service providers to settle on this platform , And integrate the resources of all parties to provide services to customers. Make it create and achieve a beautiful journey, thereby creating the greatest value for users/customers/consumers, partners, service providers, and the industry. In addition, it can also enhance tourists' travel service experience, promote the healthy and sustainable development of the tourism industry, lead: the economic transformation and upgrading of the tour guide service market, promote the products and services of the present invention, and establish insurmountable competition in the travel service industry Advantage. And become a standard setter and standard builder in the tourism service industry and tour guide service industry, leading the mass consumption and the mainstream and trends of the market. For the future and the society to solve the common problems in the tourism industry and tour guide service market. And create value and contribute to the improvement of society.

Description of the drawings

The present invention will be described in further detail below in conjunction with the accompanying drawings.

Figure 1 is a diagram of the present invention: the composition and service flow of the system, and the construction method of its platform.

Figure 2 is an example diagram of the service scope and content of manual tour guides and main products.

Figure 3 is the implementation process and structure diagram of offline physical stores.

Figure 4 is: the layout of the catalog of goods and services of the 24-hour unmanned vending machine.

Figure 5 is a third-party service: a schematic diagram of the construction method, service composition and service catalog for providing third-party ecological chain services.

Figure 6 is a schematic diagram of the service items of the artificial intelligence tour guide service.

Figure 7 is a third-party merchant who has settled on the online rental and sales platform of the guide supplies mall, and is permitted to sell or rent on this platform: an example diagram of the scope of goods related to guide supplies

Figure 8 is a third-party merchant or manufacturer that has settled in the travel shopping business domain platform, and is permitted to sell on this platform: an example of the scope of related products such as travel souvenirs

Figure 9 is the product catalog and service implementation of self-operated + brand franchise service and its composition structure diagram

Figure 10 is a schematic diagram of the implementation method and work of customized services (C2B)

Detailed ways

The preferred embodiments and new technical solutions of the present invention are:

Product terminal for manual tour guide service: website and APP implementation method:

1. Online trading platform products: websites and apps, through running apps that have been connected to the Internet on smartphones and tablets, and running independent websites that have been connected to the Internet through a PC, to license holders: Chinese and foreign language and dialect tour guides and sign language The technical solution for the tour guide to send a group and grab the order.

2. First, domestic and foreign travel agencies on the B-side register as members on the platform. They need to upload: the business license of the travel agency, the business license of the travel agency, and the liability insurance of the travel agency, and the ID card or passport of the legal representative. They can only be approved by the platform. Become a registered member. Other enterprises/companies, educational institutions, media companies, universities, scientific research institutions, need to upload a copy of the business license and the ID card or passport of the legal representative to the platform to become a registered member.

3. Individual users on the C-side need to upload their ID cards or passports to the platform, and they can register as individual users only after the platform has passed the verification.

4 Manual tour guide services are provided by the platform: licensed tour guides, outbound tour leaders, professional guides, and freelancers. These four service providers are platform users/customers/consumers and provide manual tour guide services.

5. The tour guide needs to upload: ID card or passport, tour guide card, tour leader card, guide card, to the platform, after the platform has been approved, can be registered as a certified tour guide member and become one of the platform's service providers.

6. Licensed tour guides can provide the following manual tour guide services to B-side and C-side users: pick-up service, group service, guided tour with a car (Tour guides can upload ID cards or passports and tour guide cards, tour guide cards, and guide cards to the platform In addition, it is also necessary to upload a driver’s license, compulsory traffic insurance, third party liability insurance, vehicle photos, group photos of people and vehicles, vehicle exercise permits, operating qualification certificates, travel charter permits, operating vehicle driver service supervision cards, and online booking taxi driver certificates ), team leader service, guide service, tourist guide, local escort, full escort, full part-time, overseas purchasing, business translation, conference and exhibition services, teaching services (Tai Chi, Kung Fu, yoga, cooking, lectures), hosting services (travel Wedding, documentary/feature film commentary)

7. Licensed tour guides, outbound tour leaders, professional guides, and freelancers in mainland China, Hong Kong, Macau, and Taiwan as well as overseas can register as service providers through this platform, and foreign talents studying, working and living in mainland China, Hong Kong, Macau and Taiwan, You can also register as a part-time service provider through this platform, and provide bilingual business translation services for order users/customers/consumers. In addition, Hong Kong, Macao, Taiwan and overseas Chinese, as well as citizens of local nationality and citizens of local household registration, can register as service providers through the online platform (website and APP) of the present invention. In addition, the platform of the present invention also provides products and services for users/customers/consumers who place orders for local citizens and residents or natural persons in Hong Kong, Macao, Taiwan, and overseas through the localization of talents. And respect the rules of the international market.

8. The junior tour guides of the platform can pass the offline or online training provided by the third-party service providers or franchisees of the platform, or the opportunities to continue their studies, etc., and participate in the examinations in the relevant industries to become intermediate, Senior, special, gold, licensed tour guides, through participating in the tour guide competition organized by the platform, gain their own industry reputation, based on the industry, relying on the experience and profound knowledge of the licensed tour guides, and the accumulated experience in the process of leading the group Rich work experience can be received on the platform of the present invention: lecture orders from guest teachers. Namely: Licensed tour guides can also be guest teachers of tourism colleges and lecturers of relevant training institutions. Provide teaching services for tourism-related majors in teaching institutions such as secondary schools, vocational schools, colleges, and undergraduates.

9. The senior, special, and gold-certified tour guides, outbound leaders, and professional guides who settled on the platform can all rely on their professional knowledge and life experience to become part-time guest lecturers in English and foreign language history and geography in elementary schools, junior high schools, high schools, and universities. Targeting: historical sites of world cultural heritage and natural landscapes of world cultural heritage. Enlisting students to teach relevant knowledge and stories from the perspective of a tour guide in the classroom in offline classrooms. The cost will follow the market.

10. The senior, special, and gold-certified tour guides, outbound tour leaders, and professional guides who settled on the platform can all be part-time guest visitors in elementary schools, junior high schools, high schools, and universities through online teaching on the knowledge co-creation platform of the present invention. Lecturer in English and foreign languages. Let the majority of students see the world from a different perspective and thinking. In addition, the tour guides stationed on the platform can also become online and offline lecturers for tourism majors in tourism schools and training institutions. In addition, the platform will occasionally invite self-media masters who are tour guides to the platform to explain easy-to-understand short video knowledge for online users.

11. The realization method of tourism + education + advertising: individual users at the C end upload their ID card or passport to the platform and pass the platform's biometric identification (face, voiceprint, fingerprint), and then upload the teacher qualification certificate, After working unit, teaching subjects, teaching grade, and other data information, you can become a certified teacher user of the platform. Teacher users can purchase advanced, special, gold-certified tour guides, outbound tour leaders, professional guides, and teaching services on the platform. . Help students to continuously and efficiently acquire the practical knowledge they need in the era of information fragmentation. By allowing students to listen to, watch, and purchase online courses (video lessons, live broadcasts, and dual good lessons) online, learning is as simple as shopping. Courses, Rich as a commodity.

12. Example: A user of a junior high school English teacher on the platform may have never been abroad for work, study, life, or travel before TA (TA means: not limited to men and women), or he may be a rural English teacher, or he may be TA wants to broaden students' horizons and thinking, let students increase their knowledge, and learn foreign cultures. Of course, it is also possible that on a certain day of the student's teaching plan, the TA has other things and cannot personally teach the students in the classroom of the student's offline classroom, and so on. For these purposes: Teacher users can purchase the teaching services of licensed English-speaking tour guides, outbound tour leaders, and professional guides through the platform. In the process of outbound travel, the lecturer needs common knowledge of English. According to the tour guide’s work experience, life experience, life experience, and professional knowledge, views on life, work and life, teach students: related knowledge and stories other than the syllabus and student textbooks, as well as precautions for traveling abroad, safety instructions, Common and practical knowledge of English and foreign culture when traveling abroad. Teacher users who have been certified on the platform can place orders through the platform and freely choose whether to pay at their own expense or sponsored by advertising.

13. The tuition fee for senior licensed English-speaking tour guides, outbound tour leaders, and professional guides on the tentative platform is 1,000 yuan per hour, and the tuition fee for licensed English tour guides, outbound tour guides, and professional guides for special and gold medals will be higher than that of senior tour guides. The cost is higher. The specific standard for class hours is adjusted by the platform from time to time based on market conditions and user suggestions, and the price rules are market adjustments. Tentatively, the tuition fee for advanced English licensed tour guides starts at a minimum of 2 hours. If the teacher user chooses advertising sponsorship. It will proceed to the next step. The tour guide will give the students the tuition fee for the offline classroom, sponsored by the advertiser. Teacher users only need to freely set the time and place of the tour guide service online, and after paying 2 yuan, purchase the 2 hours offline teaching service of a licensed senior tour guide or an outbound leader. After that, the platform will send orders to qualified senior licensed English-speaking tour guides according to the order request of teacher users, and tour guides can grab orders online. At the same time, the platform will also push the order information of the teacher user and the information of the order guide to advertisers or advertising agents. Advertisers or advertising agents can grab an online order to accept the platform's advertising invitation or choose to decline the platform's advertising invitation. If the advertiser or advertising agent successfully grabs the order online or the platform successfully dispatches the order through the algorithm (the advertiser or the advertising agent successfully receives the order), the next step will be taken. The advertiser or advertising agent needs to pay 200,000 yuan to the platform online The advertising fee in RMB, the duration of the advertisement is one minute, and the advertisement video needs to be provided by the advertiser or advertising agent. Video advertisements will be played in offline classrooms during breaks. In addition, advertisers or advertising agents, in addition to using the students' break time to play a one-minute video advertisement in the offline classroom, can also choose to implant advertisements. The physical goods with embedded advertisements are provided by advertisers or advertising agents. And negatively placed in the classroom. The service fee for implanted ads is tentatively set at 400,000. Advertisers or advertising agents will only provide implanted advertising services after successful online payment.

14. After the advertisement order of the advertiser or advertising agent is successfully paid online through the platform, the platform will automatically match the order information of the teacher user to the cameraman and teacher user who settled on the platform. Videographers stationed on the platform must pay a breach of contract deposit of 200,000 yuan to the platform before the platform accepts the order. During the process of providing video services for the platform in offline classrooms, the videographers are obliged to keep the content of the video copyright confidential. It shall not be provided to any third party without written authorization from the platform. If the cameraman violates the confidentiality obligation, the platform will deduct the breach deposit according to the contract of the electronic contract. Videographers stationed on the platform need to bring their own high-definition DV machines, broadcast/professional cameras, and the service fee for the cameramen stationed on the platform to provide photography and video services for the platform in the offline classroom, which is tentatively set at 4,000 yuan. After the camera crews stationed on the platform have finished their photography and video services, the platform will lend money to the camera crews stationed on the platform after deducting transaction commissions, accident insurance and commercial insurance. In the same way, after the tour guide's teaching service is over, the platform will release money to the tour guide who has settled on the platform after deducting the transaction commission and accident insurance and commercial insurance. In addition, after deducting the transaction commission, the platform will also lend money to the insurer.

15. After the teacher user successfully places an order on the platform, the platform will prompt the orderer whether to choose: for the person who placed the order, that is: the teacher user or the student of the TA, purchase: provided by the third-party insurance service provider stationed on the platform: accident insurance And commercial insurance. Teacher users can freely choose yes or no.

16. When the advertiser or advertising agent pays the platform online: video advertising (hard advertising), or implanted advertising (soft advertising) service fees, in addition to offline classrooms, in addition to the use of students' breaks Time, play a one-minute video advertisement in offline classrooms, or place advertisements in the classroom. In addition, advertisers or advertising agents can also place orders from students, photographers, and teachers in the classroom. Persons, licensed tour guides for teaching services, and gifts of physical advertising products. Provide physical goods by advertisers or advertising agents.

17. Example: The advertiser or advertising agent is a well-known brand of bottled water, or a certain brand of household appliances, or a certain brand of school bags, stationery, school supplies, or a certain brand of food, acting as an advertiser or advertising agent, and using students During the break (45 minutes for a class and 15 minutes for a break), when a one-minute video advertisement is played in the offline classroom, if the students in the offline classroom insist on watching the one-minute video of the advertiser or advertising agent After the advertisement, he walked out of the classroom to rest, and gave two copies of advertised goods to the students free of charge. If a student walks out of the classroom before reading the advertisement, he will only give the student an advertisement product provided by the advertiser or advertising agent for free.

18. After the teacher user purchases the teaching service of the platform's licensed tour guide, the platform will also recommend the platform's paid live broadcast service to students/parents/teachers and service provider users across the network. The cost is 2 yuan per person per person. For users who missed watching the live broadcast, the platform provides live video playback services at a cost of 2 yuan. The advertisement-free live video playback service is 3 yuan per person per person, and the live video playback service is non-downloadable videos. All users of the platform can purchase the membership service of the platform. During the membership service period, the educational live video playback is free for members. The platform has the right to sell the video copyright of the tour guides' lectures for students in offline classrooms to third-party partners or commercial structures. The cost will follow the market.

19. By analogy: Teacher users of the platform purchase the history/geography/biology teaching services of licensed tour guides/leaders/guides, and the technical means to achieve their tasks are the same as those of the above-mentioned teacher users. Purchase licensed tour guides/leaders/guides through the platform The technical means of English-taught services are the same, so it is omitted.

20. Tour guide with a car: Before becoming a registered member of the platform, it will introduce a list of untrustworthy people, actively explore ways to cooperate with third-party credit products, and cooperate with the public security organs to conduct a comprehensive background on car owners who have registered as a car tour guide on this platform In addition to the review, our platform will also introduce a list of untrustworthy persons to screen, and the untrustworthy persons subject to enforcement that can be publicly queried cannot register as the owner of the platform's car guide. Prevent accidents from the source, and strive to become a reliable, efficient and responsible platform.

21. Freelancers need to upload their ID cards or passports to the platform, and they can register as freelancers and become one of the service providers after the platform is approved.

22. Freelancers can only provide the following services to users on the B-side or C-side: pick-up service, overseas purchasing service, business translation, conference and exhibition service, lecture service, hosting service (travel wedding, documentary / feature film commentary)

23. The platform’s licensed tour guides, licensed exit leaders, licensed professional guides, and freelancers upload their ID cards or passports to the platform and become registered members of the platform. The first registration requires the platform’s face recognition and voice. Identification verification. In addition, you also need to submit your own: contact information to the platform, including but not limited to: WeChat ID, mobile phone number, QQ number, email address, social account, detailed address, and emergency contact name and contact of the emergency person Method: mobile phone number and WeChat ID.

24. The B-side corporate users and the C-side individual users of the platform also need to submit the user's personal contact information to the platform, including but not limited to: WeChat ID, mobile phone number, QQ number, email, social account, detailed address, and emergency The name of the contact person and the contact information of the emergency person: mobile phone number and WeChat ID.

25. B-side travel agencies or other enterprise-level employers, as well as C-side individuals, including but not limited to: the person placing the order is the consumer, customer, user, and the service provider of the platform, namely: licensed tour guide, outbound leader, professional Guides and freelancers, after becoming registered members of the platform, if necessary, the registered members need to pass the platform's biometric authentication system, namely: face recognition, voiceprint recognition, fingerprint recognition, to ensure the platform's member data The information is true and reliable. In addition to biometrics, the platform will also improve travel safety through technological means such as big data analysis. Let the service providers and service recipients of the platform have the safety and rights of both parties. Get guaranteed.

26. B-side travel agencies or other enterprise-level employers, and C-side individuals, including but not limited to: the person placing the order is the consumer, customer, user, and the service provider of the platform, namely: licensed tour guide, outbound leader, professional Guides, and freelancers, before becoming registered members of the platform, can also log in through WeChat or Alipay authorization, or through mobile phone SMS verification, authorized to log in to the platform, and then place an order or receive an order/grab an order.

27. Platform users can use: including but not limited to the following, third-party payment: Alipay, WeChat, face payment, fingerprint payment, voiceprint payment, QQ wallet, PayPal, online banking, and other third-party payment tools, online payment platforms The user’s order. Or through the WeChat friend payment of the user who placed the order/third-party payment, or installment payment, huabei payment, trust payment, in addition, platform users/customers/consumers, and platform service providers, namely: Licensed tour guides, outbound tour leaders, professional guides, freelancers, and third-party service providers and third-party merchants, platform customers and partners, all can view their order records, consumption records, and transactions through the background of the platform client Details and recharge and withdrawal details, as well as account balance, rewards and penalties records and details.

28. Platform ordering users/customers/consumers, and service providers can view, edit, manage, and cancel orders on the platform at any time. And share their true feelings and comments on the consumption experience of the order. And both parties can share to their social media with one click.

29. When a registered user/customer/consumer of the platform places an order through the platform and the payment is successful, when the order is placed, no one takes the order for a long time, or no one grabs the order for a long time. Users can increase prices through the client's backend to attract, and the platform's service providers can take orders or grab orders. Facilitate the smooth progress and completion of order transactions and services. During the peak period of service, the person who placed the order can increase the price of the order through the platform to solve the problem of optimal allocation of resources.

30. Travel agencies or corporate users on the B side, as well as individual users on the C side, can send orders through the platform’s website and APP, including but not limited to: appointment orders and real-time orders. After the user's order payment is successful, the platform will send a single group to the certificate holders: Chinese and foreign language and dialect tour guides and sign language tour guides. The tour guides run the connected APP on the smart phone and tablet computer, or through: The PC runs the network connection In the background of independent website, grab the order to receive the live, the tour guide dispatches the order successfully, or after the order is successfully grabbed, it needs to perform face recognition and voice recognition through the mobile phone APP, or needs to perform fingerprint recognition, to ensure that the service provider is not replaced by a contract , To ensure that all services and transactions are under the supervision of the platform. Then, the tour guide: need to provide services in accordance with the user's requirements and time. After the service is over, the platform will lend money, and both parties can evaluate each other.

31. After the B-side corporate users or the C-side individual users on the platform place an order through the platform, the user can call the tour guide or freelancer who takes the order through the background of the platform client, although both phones can be connected to The other party, however, the displayed phone number is a virtual number automatically generated by the system, (in order to protect the information privacy and data confidentiality of users/customers/consumers on the platform, and avoid being used by bad third parties for commercial marketing or malicious Harassing users/customers/consumers and partners), in addition, you can also communicate online through text, voice, and other methods. When the platform’s licensed tour guide, licensed outbound leader, professional guide, or freelancer provide services to users, after the service is over, the platform’s ordering users and service providers (licensed tour guide, outbound leader , Professional guides, freelancers), are unable to view the text communication records and contact information between the two parties and the other party (including but not limited to: QQ, WeChat, mobile phone number, landline number, fax, detailed address, social account, e-mail, emergency Contact information of contact and emergency contact)

32. If user A is not satisfied with the service of guide B, he can block the other party through user A's background. When user A sends an order request on the platform next time, the guide B blocked by user A will not be able to see user A If the B tour guide thinks that the A user’s requirements are too demanding, the next time he does not want to provide services to the A user, the B tour guide can also block the A user. In this way, the platform will not send the A user's order information to the B tour guide next time.

33. If user A is very satisfied with the service of tour guide B, user A can not only leave the five-star praise of text, pictures and video to tour guide B through the platform, but also user A can send electronic messages to tour guide B through the background of the platform. Red envelopes, tips, pennants (including but not limited to: electronic pennants and physical pennants), flowers (including but not limited to: electronic flowers and physical flowers). In addition, user A can also send user A to the guide of B Service evaluation, one-click sharing to A user's social media. Let more users recognize the services of the B tour guide and platform.

34. The platform's ordering users/customers/consumers leave five-star praise to the platform's service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers through the client backend. The platform will reward the service provider of the platform: 1 yuan in cash and 1 point for service.

35. When the order is successfully completed, the service ends. The platform’s ordering users/customers/consumers and the platform’s service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, can receive a credit of 1 point. If the platform’s service provider gives the other party : The platform’s ordering user/customer/consumer’s credit score will not increase or decrease when there is a negative or non-evaluation. When the platform's ordering user/customer/consumer gives the platform's service provider a negative or non-evaluation, the platform's service provider's personal credit score will not increase or decrease. When the user/customer/consumer of the platform places an order through the platform, and the service provider of the platform grabs the order or successfully receives the order, the user/customer/consumer of the platform cancels the order for some reason. The credit score of the user/customer/consumer of the platform is reduced by one point. When the user/customer/consumer of the platform places an order through the platform, and the service provider of the platform grabs the order or successfully receives the order, the service provider of the platform cancels the order for some reason. At this time, the service provider of the platform Your personal credit score is reduced by one point. When the platform user/customer/consumer places an order through the platform, and the platform's service provider grabs the order or the platform successfully dispatches the order through the system, the order is successfully completed, and the person who placed the order gives the platform's service provider five-star praise. The service provider’s personal service score will add 1 point, and the service score will not be added or reduced if it is not rated or badly rated.

36. The platform is based on: service providers, namely: licensed tour guides, outbound tour leaders, professional guides and freelancers: personal credit scores and service scores, through big data and intelligent algorithms, priority is given to credit scores and services Service providers with higher scores. That is: the higher the personal credit score and service score of the platform's service provider, the higher the order-grabbing rate. In the same time interval, the platform will give priority to: the service with the higher personal service score and credit score provider.

37. The star service of tour guides is divided into five levels, from high to low, from five stars to one star. The platform selects the tour guides who meet the requirements of the person who placed the order or grab the order based on the tour guide's social evaluation, skill level, practice experience, learning and training, rewards and punishments, and other star-rating evaluation systems and indicators. And on this basis, under the same conditions, priority will be given to tour guides with higher service points and credit points.

38. The platform's ordering users/customers/consumers, through the client backend to the platform's service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, gift: tips or red envelopes, and pay After success, the platform is exempt from trading commissions and directly lends money to the service provider.

39. After the user's service on the platform ends, for the purpose of gratitude, the service provider will present a physical gift to the service provider through the background of the platform: that is, the user will give the tour guide a physical flower or a pennant through the background of the platform. The physical gifts presented by users to service providers through the platform are provided by third-party merchants on the platform, and delivered by the third-party merchants on the platform to the designated take-over point of the platform: offline physical stores or

40. Hourly unmanned vending machine. The tour guide passes a valid certificate within the specified time, and the real-name system is free to receive it.

41. If user A is very satisfied with the service of guide B, when user A places an order on the platform next time, he can choose to designate guide B through user A's backend to provide service for user A. When user A sends out the order, it is found that the time that has been reserved and arranged for the B tour guide conflicts with the time when the A user requests the service. At this time, the background of the A user will display the B tour guide, which has another scheduled time. The interval is gray, so at the same time, it will also display: the time interval not arranged by the B tour guide, that is, the time interval when the B tour guide is idle will be displayed in green. Respectively use the symbol: ※ to indicate: the time interval of the B tour guide has been arranged separately. Use √ to indicate the free time interval of tour guide B. After that, the platform uses intelligent algorithms, artificial intelligence, cloud computing, and big data technologies to send orders to other licensed tour guides. Other tour guides can grab orders, or the platform can send orders to other tour guides that meet the requirements of the ordering user/customer through the system. The tour guide takes orders and provides order services.

42. If user A is very satisfied with the service of guide B, when user A places an order on the platform next time, he can choose to designate guide B through user A's background to provide service for user A. When user A places an order and finds that the time of tour guide B conflicts with the time of user A’s request for service, user A at this time will continue to send an order service request to tour guide B and hope tour guide B can make time arrangements The adjustment is used to accept A user’s order, B tour guide, when receiving A user’s order request, can choose to accept or reject, if B tour guide chooses to reject A user’s service request, B tour guide can use the platform's background system , Explain to User A the specific reasons for rejecting User A’s order service request. After that, the platform uses intelligent algorithms, artificial intelligence, cloud computing and big data technology to send orders to other tour guides. Other tour guides can grab orders, or the platform can send orders to designated tour guides through the system.

43. When user A is very dissatisfied with the service of tour guide B, he can immediately terminate the service of tour guide B through user A's background. The service fee of tour guide B will be divided by 8 according to the order amount of the day at that time, and then multiplied. The time during which tour guide B provides tour guide service for user A. For example: User A sends a one-day tour guide order service on the platform, including but not limited to: appointment order and real-time order, then if the service fee of tour guide B is 800 yuan for 8 hours per day, when tour guide B provides user A During the three-hour tour guide service, user A terminated the service of tour guide B through the background of the platform. Then, the service fee of B tour guide is: 800 divided by 8, and then multiplied by 3, that is: 300 yuan, the mathematical formula is: (800÷8)×3=300, the platform is charging a certain percentage of information services Fees, namely: after the transaction commission and a fixed amount of insurance premiums, the B tour guide will be released.

44. If user A sends a six-day tour guide order service through the platform, including but not limited to: appointment order and real-time order, after user A sends an order request through the platform, the tour guide B grabs the order or takes the order, if the service of the tour guide B The fee is 800 yuan for 8 hours a day. When B tour guide provides user A with 3 days and 3 hours of tour guide service, user A terminates the service of tour guide B through the background of the platform. Then, the service fee of the B tour guide is: 800 times 3, plus: 800 divided by 8, and then multiplied by 3, that is: 300 yuan, the total is: 2700 yuan service fee, the mathematical calculation formula is: (800×3)+[(800÷8)×3]=2700. After deducting the daily transaction commission and daily insurance premium, the platform will release the money to the tour guide B. After the platform’s licensed tour guide provides the platform’s users with the tour guide service, the platform’s lending time will not exceed 5 minutes.

45. The service provider who successfully registered on the platform and became a member (certified tour guide, outbound leader, professional guide, freelancer) provides services to users/customers/consumers of the platform. When the service is completed, the platform’s The user/customer/consumer who placed the order will receive a dynamic and random mobile SMS verification code. The service provider can contact the person who placed the order through the backend of the platform client, or through the virtual number in the mobile phone order, or through the information on the terminal. Obtain the service completion: dynamic random mobile SMS verification code, and fill in the service completion verification code into the backend of the service provider's client, then it can be regarded as: the transaction is completed. The verification code is used to: After completing the order of the user/customer/consumer, the platform will perform the daily transaction commission, daily accident insurance, and daily commercial insurance deductions within 5 minutes. After the commission and insurance are collected, the platform immediately releases the funds.

46. When user A sends out a one-day tour guide order service through the platform, including but not limited to: appointment order and real-time order. After user A sends an order request through the platform, tour guide B grabs the order or takes the order, and tour guide B provides user A After 3 hours of tour guide service, when user A terminates the service of tour guide B through the background of the platform, if: the service fee of tour guide B is 800 yuan for 8 hours a day, then the service fee of tour guide B is: Divide 800 by 8, and then multiply by 3, that is: RMB 300, the mathematical formula is: (800÷8)×3=300, then user A in the platform account, the order service fee for the day is left : 500 RMB and 5 hours of service time. At this point, when user A places an order through the platform again, and the tour guide C grabs the order or dispatches the order on the platform, after the tour guide C receives the order, the tour guide service time provided by the tour guide C for the user A is: 5 hours and the service fee is 500 yuan . After C tour guide provides tour guide service for user A in accordance with the requirements and time of user A, the platform will release money to tour guide C after deducting a certain percentage of transaction commissions and insurance premiums.

47. The platform provides users with: Chinese and foreign language, dialect and sign language tour guides in the domestic tourism field and inbound tourism field. In the process of providing services to users or tourists, when the user is not satisfied with the service of the tour guide, they need to change other guides. When taking a tour guide, the user can immediately terminate the service of the tour guide through the background of the platform, and reissue a new order: including but not limited to: appointment order and real-time order. But the field of outbound tourism is excluded.

48. Restricted by factors such as region, visa, time difference, and service connection, the outbound tour guide cannot be changed at will, that is, when user A places an order through the platform, including but not limited to: appointment order and real-time order. Team leader B grabs the order or the platform dispatches the order through the system, and team leader B receives the order. Team leader B must provide services according to user A’s time and requirements. After the service ends, both parties can evaluate each other. In the process of providing service for user A by team leader B, and the work tasks and working hours of team leader B have not yet ended, user A cannot terminate the service of team leader B at will.

49. The price of the tour guide service is determined by the market, and the price varies according to the market. Different languages, different regions, and the price of tour guide services are different. The destination countries, times and seasons where the outbound tour leader provides tour guide services to users/customers/consumers or tourists are different, and the price of tour guide services is therefore different. Not only that, but also, licensed tour guides, outbound tour leaders, and professional guides provide service targets in different languages, including: Chinese, foreign languages, dialects, sign language, monolingual tour guides, and bilingual tour guides (ie: the tour guide language on the tour guide certificate) It is: Two languages, which means that the tour guide can provide tour guide services to tourists in 2 languages. During the actual tour service, the tour guide needs to provide explanation services to tourists in 2 languages. The guide service is: tour guide service fee : Calculate the service fee of the service provider based on 2 languages, bilingual tour guide, and double income. Example: The languages on the tour guide certificate of the platform’s licensed B tour guide are English and German, and the platform’s provisional English tour guide is 700 yuan per day. The German-speaking tour guide is 800 yuan per day. The working time is less than 8 hours. When the B tour guide needs to be a native English and German-speaking tourists, provide tour guide services, and need to provide tour guides and explanations for tourists in both English and German. For group services, the service fee for bilingual tour guides is 700+800=1500 RMB per day. The platform will deduct daily transaction commissions and daily accident insurance and commercial insurance, and then lend to tour B). Multilingual tour guide (ie: the tour guide language on the tour guide card is: multilingual tour guide, which means that the tour guide can provide tour guide services to tourists in more than two languages. In the actual tour guide service, the tour guide needs to use more than 2 languages Provide tour guides and tour guide services to tourists. Multilingual tour guides and multiple income. Example: The language of the tour guide certificate of the platform's certificate C tour guide is English, French, and Russian. The platform tentatively sets an English tour guide for 700 yuan Every day, the French tour guide is 800 yuan per day. The Russian tour guide is 800 yuan per day, and the working hours are less than 8 hours. The C tour guide needs to provide tour guide services for English, French and Russian native speakers at the same time, and C tour guide It is necessary to use English, French and Russian at the same time to provide tour guides and group services for tourists. The service fee for multilingual tour guides is 700+800+800=2300 yuan per day. The platform deducts transaction commissions and daily accident insurance and commercial insurance , Afterwards, lend money to the tour guide C). In addition: the level of the tour guide (divided into: elementary, intermediate, advanced, special, gold) is different, and the service price is different.

50. In the free market under the background of the market economy era, based on the law of supply and demand in the commercial field, everything is valuable, and people have their own worth in the market. Every person and every service has quantifiable value. Like products, the value of people may be subjective. Generally speaking, most people want to do their best to get the best benefit in work or life. Most people have a consensus or a steelyard on how to trade and how to be uneconomical. Therefore: in order to reflect the humanization and fairness, openness, justice and differentiated services of the platform, and to allow users to enjoy the right to know and the principle of choice: register as a member's service provider on the platform, namely: licensed tour guide, outbound leader, Professional guides, freelancers, on the platform, the total number of completed service orders, service stars, praise rate, different, service prices are different, and the price is dynamically adjusted by the platform. That is: the higher the total number of orders and service stars completed by the platform's service providers on the platform, and the higher the praise rate, the higher the service price. In addition, the basis for the platform to dispatch orders to B-side and C-side users is: 1 to 3 star tour guides. If the user/customer/consumer/orderer chooses a tour guide with a higher service star rating voluntarily , There will be a price difference. After the orderer has made up the price difference, the platform can assign a higher-star tour guide to the orderer to provide services. Not only that, the working hours of the tour guides are different, and the service fees are also different. The service fee of the tour guide on Saturday and Sunday is higher than the service fee of the tour guide from Monday to Friday, and the service fee at night (after 6 o'clock) is higher than the service fee during the day. Moreover, the service prices are different depending on the region, and the work location is in China: Tibet, Qinghai, Inner Mongolia, Xinjiang, and the tour guide service fee is higher than that of other provinces and cities in mainland China. The cost of tour guides working in Hong Kong, Macau, Taiwan or overseas countries and regions is higher than the service fee in Mainland China. The specific standards are dynamically adjusted by the platform.

51. The service providers of the platform, namely: licensed tour guides, outbound tour leaders, professional guides, in the process of providing tour guides and group services to platform users/customers/consumers, or tourists, the service providers work every day The duration is 8 hours. If the working hours of the day are less than 8 hours, the service fee will be calculated based on 8 hours. The provisional tour guide service fee is 800 yuan for 8 hours a day, if: in the electronic itinerary of the travel agency, the planned working time of a certain day, after 8 hours, the overtime fee after overtime is 200 yuan per hour. When the service provider of the platform, in the process of providing group services to tourists, if the actual working time of the day exceeds 8 hours, the user of the platform placing an order must pay the service provider of the platform: overtime and overtime. Otherwise, as soon as the working hours of the day arrive, the service provider of the platform can go home from get off work, because the labor law stipulates that the working hours of workers are 8 hours a day. If the employer provides overtime services, the employer must pay the workers overtime. .

52. The platform's ordering users/customers/consumers, after completing the order to purchase the tour guide service, the platform will prompt and let the ordering person freely choose the service provider, namely: licensed tour guide, outbound tour leader, professional guide and free Overtime pay for professionals is paid by the person who placed the order online, or paid by the tourist offline.

53. The platform's ordering users/customers/consumers, after completing the order to purchase the tour guide service, if they choose: the person who placed the order pays online: the service provider’s overtime pay, the platform will prompt: the person who placed the order confirms Activation: WeChat password-free or Alipay password-free payment function, when the platform's service provider uploads the day’s visitor representative or all visitors’ signature confirmation through the end-end backend (APP or website backend): the confirmation document of the service provider’s working hours, At this time, the platform will automatically deduct the overtime pay of the platform service provider without secret transfer to the WeChat or Alipay account of the ordering person.

54. The platform's service providers, users/customers/consumers who do not participate in and do not support the platform, as well as those who place orders and tourists, make advance payments in any form.

55. The users/customers/consumers who place orders on the B-side or C-side of the platform place orders through the platform, and, in the electronic itinerary or travel plan, or the person placing the order in the order, it is clearly required: during the tour guide service process, there will be Accompanied by a cameraman, the whole process is recorded and made into a video. Regardless of the ordering user/customer/consumer, whether the recorded video is used for commercial or educational purposes. Regardless of whether it is recording or live broadcasting, the service process explained by the tour guide and the group needs to be paid for: the authorized use fee of the personal IP of the licensed tour guide, and the copyright/portrait rights. That is: the platform's ordering users/customers/consumers, in addition to paying the tour guide service fee of the licensed tour guide, also need to pay the licensed tour guide's personal IP/portrait rights and copyright authorization fee through the platform. That is: the service provider's personal IP/portrait rights and copyright authorization fees need to be paid. Example: The certified D tour guide on the platform is a Chinese-language tour guide. The service fee for the Chinese-language tour guide is tentatively set at 600 yuan per day, and the service time is less than 8 hours. The service fee of the tour guide is calculated as 8 hours for less than 8 hours. The licensing fee for the personal IP/portrait rights and copyright of the platform’s licensed tour guide is RMB 1,000 per day. When a registered member of the platform: such as media, media companies, educational institutions, scientific research institutions, individual users, place orders through the platform, And in: in the order, it is clearly required that: during the tour guide service process, there will be a cameraman to accompany the whole process and make a video. Then, the service fee for the platform's licensed D tour guide is: the service fee of the Chinese tour guide + the tour guide's personal I P/portrait rights and copyright authorization fees. The mathematical formula is: 600+1000=1600 RMB per day. After deducting the daily transaction commission and daily accident insurance and commercial insurance, the platform will release the money to the tour guide D.

56. The service providers of the platform, namely: licensed tour guides, outbound tour leaders, and professional guides, can provide users/customers/consumers or tourists with: tour guide explanations and group services through the platform's terminal In the background (mobile phone, tablet computer), live broadcast service is opened, and the whole process of service provider, TA's own service for tourists, explanation of tourist attractions knowledge, and other cultural and creative content are broadcasted to other registered members of the platform. Other registered members of the platform can reward the host with a paid reward or give a virtual gift online to reward the host with a license.

57. When the platform's service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, after successfully grabbing orders or receiving orders through the platform, the platform's service providers need to follow the time and order of the user who placed the order It is required to arrive at the designated service location within the agreed time and not be late. After that, the service provider of the platform also needs to verify the face recognition and voice recognition. Before the service starts, in addition to the biometric verification, it is also necessary for the service provider of the platform to operate online and "confirm: I have arrived, the service starts" in the background of the client. As the service provider of the platform, pass Confirmation in the backend of the terminal: "I have arrived, the service is started", the user/customer/consumer who placed the order on the platform will receive a dynamic and random mobile phone SMS verification code. The service provider of the platform needs the user/customer/consumer of the telecommunications union to obtain: the random dynamic verification code for the start of the service, and fill in the random dynamic verification code of the user who placed the order: the service provider’s order backstage. Fang can be regarded as: the tour guide service has officially started, and at the same time, the platform has also officially started timing.

58. After the service starts, the platform will prompt in time: the service provider of the platform, when the service is about to end, the service provider of the platform needs to promptly report to the service target: that is, all tourists or tourist representatives need to sign and confirm: the tour guide leads the group service The length of time, and sign the tourists to confirm: the documentary proof of the service time of the tour guide and the group, take a photo and upload it to the end-end and back-end of the service provider of the platform. And one-click synchronization to order users/customers/consumers. The person placing an order on the platform needs to pay the platform service provider through the back-end of the platform, and overtime pay. The service provider of the platform, after the end of the day’s service, in addition to uploading: the tourist’s signature confirmation: the tour guide service duration document, it also needs to go through the end backend of the service provider to confirm online: "service end", when the platform The service provider of, confirms through the internal background of the terminal: When the "service ends", the user/customer/consumer of the platform will receive a dynamic and random mobile phone SMS verification code. The service provider of the platform needs the user/customer/consumer of the telecommunications union to obtain: a random dynamic verification code after the end of the service, and fill in the random dynamic verification code of the user who placed the order: the service provider’s order backstage. Fang can be regarded as: the tour guide service has officially ended. In addition, the service provider of the platform also needs to verify face recognition, voice recognition, and fingerprint recognition. Ensure that the tour guide service process, from beginning to end, is provided by the tour guide himself, and has not been unilaterally adjusted and replaced by others to provide services for him.

59. When the service provider of the platform provides tour guide services to tourists, the itinerary and real-time geographic location can be shared with emergency contacts and relatives and friends with one click to ensure the safety of the service provider

60. The travel agency on the B side places an order on the platform to find service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers. When cooperating, the service provider's price is the same industry guide price. When individual users on the C side and other corporate users on the B side place orders on the platform to find service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, when cooperating, the service provider’s price is: direct Customer market price. And the market price of direct customers> the guidance price of the same industry. The price of the service provider is dynamically adjusted according to market conditions and the needs of the user/customer/consumer placing the order.

61. Platform student privileges: Customize exclusive travel services for college students. College students in mainland China who pass the real-name authentication can enjoy a 10% fee reduction of the platform's direct customer market price. Students place orders through the platform and automatically discount 10% of the market price for direct customers.

62. In order to protect the lives and property safety of users, manual guides and tourists, when the platform's manual guides or freelancers provide services to users or tourists, under certain circumstances, that is: C-end individual user orders, the platform will Full recording or recording, and save the data to the server of the platform. In addition, the platform will also recognize the face of the person who placed the order, the tourist and the tour guide, and automatically compare it with the big data of the public security network. When the order issued by the individual user on the C-side has passed the platform’s risk control review, Order service can start. When the risk control review fails, the platform automatically closes the order. And inform the platform's orderers, tourists and service providers of the specific reasons for the automatic closing of the order.

63. C-end individual users/customers/consumers/orders of the platform, paid to purchase: tours provided by the platform’s licensed tour guides, outbound tour leaders, professional guides, freelancers, and taxi drivers with complete qualifications and licenses The chartered service and the service provided by the guided tour guide can be freely chosen: purchase separately or initiate a combined order. In addition, individual users on the C-side can also initiate a single or separate purchase for the platform's tour routes or tour groups.

64. Example: The guide service (short for tour guide service fee) of the intermediate Chinese licensed tour guide on the tentative platform is 1,000 yuan per day, and the working time is less than 8 hours. When the C-end individual user of the platform chooses to purchase separately, they need to pay 1,000 yuan online. If the user chooses to initiate a joint order, it will enter the next step. The number of people who choose the order: 2 or 3 or 4 or 5 Or user-defined number of orders. The maximum number of people for ordering is not more than 53 people (because: the authorized number of passengers for the largest tourist bus in mainland China is 55 people, minus the dedicated seats for the tour guide and driver, there are 53 seats left.) When the user chooses the number of people for ordering For 2 people, you only need to pay 500 yuan. When the user chooses 3 people for the order, he only needs to pay 333.33 yuan. When the user chooses 4 people for the order, he only needs to pay 250 yuan. When the number of people selected for the order is 5, you only need to pay 200 yuan, and so on. After the order payment is successful, the user still needs to freely choose the travel destination or customize the travel destination. After the user's order is successfully paid, the platform will automatically match several order holders with the same number of people and destinations, and use big data to automatically match them. And push the information and needs of the supply and demand buyers and sellers of the service to both parties. If the order fails, the platform will automatically refund the full amount, and it is recommended that the person placing the order purchase separately.

65. By analogy: C-end individual users/customers/consumers/orderers of the platform, paying to purchase: The services provided by the platform's car-guided tour guide can also be freely and voluntarily selected: purchase separately or initiate a combined order. Example: The service fee for a high-level English license-cared tour guide on the tentative platform: RMB 2,000 (the authorized number of passengers for a taxi is 9 people, and the permitted driving model of the driver's license is the C license), if the single person chooses: Initiate a fight order. It will go to the next step and select the number of people to put together: 2 or 3 or 4 or 5 people or user-defined number of people to put together. The maximum number of people for ordering is not more than 8 people. When the user chooses to fight for 2 people, he only needs to pay 1,000 yuan. When the user chooses to fight for 3 people, he only needs to pay 666.66 yuan. When the user chooses to fight for 4 people, he only needs to pay Pay 500 yuan. When the user chooses 5 people to fight for the order, he only needs to pay 400 yuan. When the user chooses to fight for 6 people, he only needs to pay 333.33 yuan. When the user chooses to fight for 7 people , You only need to pay 285.71 yuan, when the user chooses to put together 8 people, you only need to pay 250 yuan, when the purchase order is successfully paid, the user still needs to freely choose the travel destination or customize the travel purpose Ground. After the user's order is successfully paid, the platform will automatically match several order holders with the same data such as the number of order holders and travel destinations, and perform big data automatic matching. And push the information and needs of the supply and demand buyers and sellers of the service to both parties. If the order fails, the platform will automatically refund the full amount, and it is recommended that the person placing the order purchase separately.

66. And so on: C-end individual users/customers/consumers/orders of the platform, pay to buy: the platform has complete qualifications and licenses to operate the technical solutions of the tour charter service provided by the taxi drivers, whether it is the following Whether a single person chooses to buy separately or to initiate an order is the same as the above: The person who placed the order pays to buy: The platform's guided tour and licensed tour guide services are consistent with the technical solutions required to achieve their tasks, so I will not repeat them again.

67. Registered members of the platform: Licensed tour guides, outbound tour leaders, professional guides and freelancers can freely set the time interval for receiving orders through the platform's website or APP backstage. That is: the time and date of ordering is from a certain day of a certain year to a certain day of a certain month, which is the free time of the service provider, and the order can be accepted or grabbed. After that, the platform will send orders to tour guides or freelancers within the time interval set freely by tour guides or freelancers. Licensed tour guides or freelancers can grab orders online or take orders online.

68. The service providers of the platform, namely: licensed tour guides, outbound tour leaders, and professional guides, can freely set the language of order receiving through the platform's website or APP backstage. At the same time, the platform is not limited to: Chinese tour guide only After being able to receive Chinese tour guides, when the Chinese tour guide uploads their own real-name Chinese tour guide card, they also upload relevant documents that can prove their foreign language proficiency and ability, and then they can accept the foreign language tour. Example: A registered member of the platform uploads a Chinese tour guide certificate and an

English level

4, 6 or 8 level certificate to the platform, or uploads a university diploma of another foreign language major, such as a university diploma majoring in Russian, or a graduation from a foreign university Then the Chinese tour guide can not only pick up: Chinese guest group, English inbound group, English outbound group, but also: Russian inbound group, and Russian outbound group.

69. Platform users, tour guides, and freelancers all have the right to cancel an order free of charge once on the platform, that is: when user A places an order on the platform, the tour guide B grabs the order or the platform sends the tour guide to B through the system Single, after the B tour guide receives the order. User A only has the right to cancel the order for free. For the same reason, B tour guide also enjoys the right to cancel orders for free on the platform without responsibility.

70. When user A sends a second order through the platform for the second time, tour guide B or C grabs the order, or the platform sends an order to tour guide B or C through the system, after tour guide B or C receives the order. User A cancels the order due to personal reasons. At this time, the platform will automatically deduct the order cancellation fee from the user's order account (the cancellation fee for each sub-order of the user who placed the order will not exceed RMB 200) , After that, after the platform deducts a certain percentage of the transaction commission, the A user’s order cancellation fee is automatically transferred to the account of the B or C tour guide on the platform to receive the order. As a guide for B or C: compensation for lost work. In the same way, freelancers also enjoy: the second time the user cancels the order, he can also get compensation for the lost work fee given by the user who placed the order.

71. After the user places an order on the platform, the platform's service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, successfully grab the order online, or after the platform successfully dispatches the order through the system, the platform's services The provider has the right to cancel an order free of charge once. After the user places an order on the platform, the service provider of the platform successfully grabs the order online. Or after the platform successfully dispatches an order to the platform's service provider through the system, the platform's service provider cancels and closes the user's order for the second time due to personal reasons, the platform will penalize the tour guide or freelancer: deduction of points , That is: deduction of credit points, each time an order is cancelled, one point of credit will be deducted, in addition to this, payment will also be deducted. That is: the tour guide or freelancer of the platform cancels and closes the user's order for the second time due to personal reasons, the platform will automatically deduct the order cancellation fee from the order account of the tour guide or freelancer (the amount is not Will exceed 100 yuan), after the platform deducts a certain percentage of the transaction commission, it will be automatically transferred to the account of the user who placed the order on the platform, with a small penalty, the purpose is to build a trustworthy society.

72. Licensed Chinese and foreign languages and dialects and sign language tour guides, leading a group in China, receiving domestic or foreign guests, do not need to pay any deposit to the platform. However, if the tour guide of the platform brings a group of domestic or foreign guests in China, if the tour guide fails to comply with the requirements of the platform ordering user, and without all the tourists, the tour itinerary and route will be changed privately, and the tourists will be forced to enter the store before signing and confirming their consent in writing. Shopping, or: compulsory sales of self-financed items to tourists, etc. The platform will deduct points, deductions, service points, and downgrade penalties (in addition to deducting daily transaction commissions and daily insurance fees, the platform will also deduct half of the tour guide’s service fees as a penalty.)

73. If the tour guide of the platform brings domestic or foreign guests in or out of the country in China, if the tour guide fails to comply with the order requirements of the platform user and has not been signed by all tourists, or if the order is not placed Background operation of the user's client: before confirming consent. Unauthorized change of travel itinerary and route, in the following specific circumstances, the platform's tour guide is exempt from responsibility: major national events, weather reasons, natural disasters, political changes, national sports events, wars, riots, etc. as force majeure or unpredictable factors .

74. Example: The B tour guide of the platform has taken an order from a certain user A of the platform. Assume that the service fee of the B tour guide is 800 yuan per day for 8 hours. After the service of tour guide B ended, user A complained: tour guide B violated regulations (mandatory sales, forced shopping, without written consent from all tourists, or without the background operation of the client of the user who placed the order: confirm consent, before, privately change Routes, changing tourist attractions, etc. violations), and did not lead the group in accordance with A’s requirements. Then the service fee of the B tour guide is: 800 minus the daily transaction commission and daily insurance fee charged by the platform, and then divided by 2, that is: (800-daily transaction commission-daily insurance premium) ÷ 2 = B tour guide Service charge.

75. Licensed tour guides and outbound tour leaders who lead Chinese tourists to Hong Kong, Macau, Taiwan or other countries abroad, before the platform accepts orders, need to pay to the platform: service quality deposit (ranging from 10,000 to 1 million), avoid: leaving the country Tour leader: When bringing tourists from mainland China to Hong Kong, Macau, Taiwan or overseas countries, if there is a temporary rejection of the group, the tour itinerary and route will be changed privately without the written confirmation of all tourists, resulting in the tour guide: reducing the service quality and standards. In addition, the platform collects service quality deposits from licensed tour guides and outbound leaders in order to avoid: tourists being taken by tour guides into shopping stores to make purchases, or selling to tourists abroad complies with the laws and regulations of some overseas destination countries, but not Self-paid service items that comply with the laws and regulations of Mainland China: including but not limited to: gambling, pornography, hunting with guns, etc. If the tour guide: untrustworthy leads the group, fails to lead the group according to the platform's rules and user requirements, the platform will deduct a certain percentage of the service quality deposit and service points in accordance with the platform's rules, and it will be permanently prohibited from receiving orders on the platform. Make it difficult for the dishonest to move, and let the trustworthy go all the way. If licensed tour guides, outbound tour leaders, lead tourists, compulsively enter the store for shopping, compulsory sales at their own expense, or have verbal or physical conflicts with tourists, strikes, rejection groups, slander platform and users, spread rumors or false information, etc. The professional ethics of the tour guide may be due to the tour guide’s passive attitude towards work or poor work behavior. For users/customers/consumers/as well as the platform and tourists, causing economic loss or loss of reputation and image, the platform reserves the right to initiate legal rights protection for illegal tour guides/leaders, and request financial compensation and public apologies.

76. Licensed tour guides, outbound tour leaders and professional guides stationed on the platform must not perform the following behaviors in the course of practicing:

Arrange tourists to visit or participate in projects or activities involving pornography, gambling, drugs, hunting with guns, demonstrations, spreading false information/rumors, black and gray industry chains, and other projects or activities that violate the laws and regulations of China and overseas countries and social ethics.

It is not allowed to organize or lead tourists to overseas countries or regions in the name of tourism, work illegally, or stay overdue and not return.

Unauthorized change of travel itinerary or refusal to perform travel contract. However, in the following specific circumstances, the service provider of the platform is exempt from responsibility: major national events, weather causes, natural disasters, political changes, national sports events, wars, riots, etc., which are considered force majeure or unpredictable factors. Arrange shopping activities without authorization or pay for tourist items separately. However, in the following specific circumstances, the service provider of the platform is exempted from liability: with the written consent of all tourists, or the video recording of all tourists as evidence, except for voluntary participation in shopping activities or voluntary participation in other self-financed tourism projects. By concealing facts, providing false information, etc., to trick tourists into participating in shopping activities or paying additional travel items against their true wishes. Use methods such as beating, abandoning, restricting the freedom of movement, intimidation, insults, cursing, harassment, fraud, etc., to force or in disguise to force tourists to participate in shopping activities, additional payment and other consumption items; recommend or arrange unqualified business premises;

Ask for tips from tourists; (except for inbound and outbound tourism, and for domestic tourists who take the initiative to give the tour guide a cash tip or red envelope) without the consent of the travel agency or tourism service unit or without the written consent of all tourists, entrust Others provide tour guide services on their behalf. Tour guides of pure play groups and business groups are not allowed to arrange tourists to participate in shopping activities and self-funded tourism projects. It is not allowed to obtain improper benefits given by related operators in the name of rebates, commissions, head fees or incentive fees, such as shopping places, separately paid tourist items, etc., in any way. Selling goods to tourists, other acts required by laws and regulations. Because: the road to life is very long, and the platform should let service providers know more clearly: what can be done and what can’t be done, and always be an upright, honest, social responsibility, social ethics and conscience, abide by the law and create value people.

77. If the platform’s licensed tour guides or freelancers are complained by different users of the platform within a natural year, each time the user’s complaint, the platform’s licensed tour guides or freelancers will be deducted by one. When the number of complaints reaches 12, the platform will punish the complainant: deduct 12 service points and confinement for one month, that is, within a natural month, a licensed tour guide or freelancer , Will not be able to receive orders from any users on the platform.

78. Licensed tour guides, outbound tour leaders, and professional guides who enter the platform can obtain the protection of rights and interests, that is, tour guides have the right to refuse the following requirements of travel agencies and tourists in the process of practicing: insult their personal dignity requirements; violate their professional ethics Requirements; do not meet the requirements of national customs in China or overseas countries; requirements that may endanger their personal safety; other requirements that violate laws, regulations and rules.

79. The service providers of the platform, namely: licensed tour guides, outbound tour leaders, professional guides, freelancers, and service recipients, namely: the user/customer/consumer who placed the order, after the order transaction is over and the service is over, the two parties will behave as if Giving a negative or non-evaluation to the other party is not within the scope of the complaint. The credit scores of both parties are not deducted. Only when the person who placed the order, initiates a complaint online, is true and effective, and the evidence is conclusive, the platform's manual customer service team will accept it. The service time of the platform's manual customer service is: 24 hours × 365 days. The key point of the platform's “balance” position is that consumers or the market are always right. After balancing the interests or interests of the buyers and sellers of the supply and demand, after giving consumers a satisfactory solution, the service provider of the platform will be given to the platform. Or the service provider shall provide appropriate and reasonable economic compensation, and the payment of compensation shall be provided by commercial insurance.

80. The platform's service provider and service recipient, as well as the user/customer/consumer who placed the order, after the transaction is completed and the service is over, the credit points of both parties will increase by one point each time an order is completed. And the order status is displayed in the background of both parties: the order has been completed and is included in the record of compliance.

81. If the service provider’s Sesame credit score is above 700, the service quality deposit is exempted.

82. When the B-side or C-side users place an order through the platform and the payment is successful, they can view the electronic version of the tour guide's guide card or the leader card, the information and credit rating of the guide card, and contact information.

83. Registered members of the platform, namely: users/customers/consumers of the platform, can freely choose the language (Chinese or foreign language, dialect or sign language) and level (respectively) of the tour guide through the background of the platform client according to their needs It is: Beginner, Intermediate, Advanced, Special, Gold) and age range of gender and age (over 18 years old, under 65 years old), or no age limit, that is: over 18 years old and under 100 years old, the number of orders/grabbing orders: Multi-person ordering/grabbing, namely: N+1 people, means that an order is completed by a service provider of N+1 people. Or 1 person takes orders/grabs orders. Means: 1 person, independently complete the service requirements of the person who placed the order. Or there is no limit to the number of orders/grabbing orders, that is: multiple or one person can take orders or grab orders. After that, the platform will dispatch orders to licensed tour guides that meet the user's requirements according to the user's options.

84. Registered members of the platform, namely: users/customers/consumers of the platform, can freely choose the label of the service object through the background of the platform client according to their own needs: Sanpin or team, the nationality of the tourist/service object, or Place of origin, domestic group for domestic guests, inbound group for foreign guests, outbound group for domestic guests, number of persons, persons with disabilities, children, babies, elderly, students, adults, women, pregnant women, tourists' age range, daily departure time and work end time , Departure location, price details and total price of the service fee, tourist status or occupation, the city visited, whether the tourist/service object is a vegetarian, whether there is a Chinese in the foreign guest group (some old foreign-language tour guides with licenses, The outbound leader, professional guide, see that the foreign guests are accompanied by Chinese in the itinerary of the inbound group, immediately push it away, and release the pigeons. Therefore, it is necessary to inform the platform’s licensed tour guide, outbound leader, professional guide, about platform users/ Customers/consumers, in the order issued, the label information about the tour group, in order to screen suitable licensed tour guide cooperation), whether there are foreigners in the domestic guest group, so that the platform can screen the suitable bilingual licensed tour guide cooperation, whether AB Group (means a tourist group as a whole, divided into 2 or more small groups, and 2 or more licensed tour guides are used to provide services for it. Example: A tour group has 200 tourists, It is necessary to split and arrange 4 52-seater buses to start from the tourist’s hotel and then drive to the tourist attractions. Each bus is equipped with a licensed tour guide to provide explanation services for the tourists. This kind of large team will Tourists are divided into small groups of services. In the tourism industry, it is called: AB group). In addition to the label information, it is also necessary to upload detailed electronic itineraries or itinerary plans to the platform to facilitate the platform’s licensed tour guides , Departure leader, professional guide, freelancer to view, order user/customer/consumer requirements and group information.

85. The user/customer/consumer who placed the order can edit the electronic itinerary or itinerary plan/travel plan that has been uploaded to the platform online.

86. Only after the platform's service provider successfully grabs an order online or receives an order, can you check the virtual phone number of the person who placed the order through the service provider’s internal back-end, or through the internal order message method, online Contact the person who placed the order.

87. Only after the platform's service provider has successfully grabbed an order online or received an order, can you check the order of the person who placed the order through the service provider's internal and back-end: electronic itinerary or planned itinerary/travel plan, among which tourists The virtual phone number and real departure location (hotel information) and departure time. At the same time, only after the service provider has successfully grabbed the order or received the order, the person who placed the order can check the other party's information: work experience/specialties, getting along, self-introduction, service star/level, praise rate, user evaluation, etc. data.

88. The user/customer/consumer who placed the order, the electronic itinerary or the itinerary plan/travel plan uploaded to the platform, the telephone number of the tourist is: the service provider of the platform, cannot check it before grabbing the order or receiving the order.

89. Licensed tour guides, outbound tour leaders, professional guides in mainland China, Hong Kong, Macau, Taiwan and overseas can upload: tour guide card, tour leader card, guide card, and ID card or passport, to the platform, after the platform has passed the review, the party You can register as a licensed tour guide on the platform and provide services to users.

90. The tour guide can freely set the working place and the time interval for service provision through the background of the platform. After that, the platform will automatically match the big data with the order request of the user/customer/consumer who placed the order.

91. The service providers of the platform, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, can also place orders through the platform to purchase the services of other service providers.

92. Platform users/customers/consumers, licensed tour guides, outbound tour leaders, professional guides, and freelancers, third-party service providers, third-party merchants, and partners can use the platform’s client background to communicate with the platform’s The human customer service team communicates online, feedbacks and suggestions, and the experience of the platform, so that the platform can continuously optimize and iterate on its own product solutions and service processes, continuously improve the platform’s products, functions and service standards, and improve users/customers/ Consumers’ service experience, and extend the industrial chain, increase added value, meet the needs of different users/customers/consumers and partners, create and open up new markets, and strive to become a pioneer and leader in the industry.

93. The present invention: As a business platform in the tourism industry, adhere to user orientation, provide user value as the mission, continuously polish and optimize products, and actively assume more social responsibilities, and good service to users is the real competitiveness , Our platform needs to provide users with safer, more convenient, more value-added, more innovative services, and continue to create value for users and society. Solve social problems, improve society, make it have social attributes, and become a part of people's daily life. Create the future.

94. The ordering users/customers/consumers of the B-side and C-side of the platform, after placing an order through the platform, can choose not only whether to purchase: accident insurance and commercial insurance for tourists, in the back-end of the customer end of the ordering person, namely: When an order user/customer/consumer purchases a licensed tour guide service through the platform's website or APP, the platform will prompt the orderer: purchase travel protection, worry-free throughout. The maximum compensation is 1 million yuan per copy. Order users/customers/consumers can choose online: go to buy, or talk about it next time. In addition, the ordering person can also choose whether to purchase: accompanying doctors/nurses, accompanying ambulances, accompanying medical rescue helicopters. Especially: The current electronic itinerary or travel plan for the single person includes: Tibet, Qinghai, Xinjiang and other plateau areas. In order to prevent tourists from experiencing altitude sickness, hypoxia and other problems when traveling in the plateau area, it is endangered: tourist guide The life safety of the travel team members such as the driver. If a member of the travel team suffers from altitude sickness, the accompanying doctor can immediately transfer him to the accompanying ambulance or helicopter for medical care, so as to ensure that the best rescue time is not wasted. Emergency call and waiting for the ambulance on the way. Let the life safety of travel team members obtain maximum protection and service. Accompanying services of the team doctors/nurses, team ambulances, and team medical rescue helicopters on the platform. The third-party service providers settled on the platform, namely: the local top three hospitals provide medical services, and the prices are available in the market. When the life of a tourist is in danger, the medical staff of the team can immediately provide ambulance services. If necessary, transfer the injured and sick to the team ambulance or rescue helicopter to continue the rescue, and send them to the local hospital for cooperation and treatment.

95. In order to avoid platform users/customers/consumers/orderers/tourists, for the needs and purposes of travel safety. The third-party service provider who made an appointment and used the platform is: the medical rescue escort service provided by the top three hospitals, which caused the occupation of scarce medical resources, medical supplies and social resources, which caused psychological imbalance or adverse effects on TA people. Out of consideration of social ethics (adherence to social ethics is the most basic conscience and moral bottom line of the platform). The platform will compulsory requirements: the doctors and nurses of the third-class hospitals on the platform providing medical rescue escort services for the ordering person must be a team with rich clinical experience and retired and re-employed back to the hospital. When the orderer made an appointment and successfully paid: After the service fee for the medical rescue escort service, the platform will perform biometric identification (face, voiceprint, fingerprint) for the doctor and nurse, and in addition, the platform will also issue an ID card to them Or automatic scanning and identification of passports and medical qualification certificates (including but not limited to: registered professional doctor certificates, nurse certificates, and pharmacist certificates), and automatic big data comparison. Orders can only be accepted after verifying that they meet the requirements of the platform. And match the information and data of the supplier and the demander.

96. Even if the tourist destination does not have a plateau area and does not travel to the plateau area, the platform will give a warm reminder to the single person: if there is a tourist with a basic medical history (coronary heart disease, heart disease, high blood pressure, heart and brain Cardiovascular disease, bronchial asthma, emphysema, bronchiectasis, epilepsy, diabetes, leukemia, etc. Sudden and life-threatening medical history. Or when there are elderly people or young children in the tour group, to prevent sudden accidents for the elderly In the event of life-threatening, infants and young children heatstroke), it is recommended that the orderer purchase: the rescue service provided by the third-party service provider on the platform, and the accident insurance and commercial insurance provided by the third-party service provider on the platform. When traveling, safety comes first. Life is supreme.

97. For political, business, performing arts, academia, scientific research, etc. big politicians, big entrepreneurs, big scientists, bright stars, senior intellectuals or professors, when placing orders through the platform and making appointments for manual tour guide services, The platform will recommend to the single person: whether to choose the third-party service provider of this platform: private security and medical rescue services.

98. Tourist service platform: For those foreign tourists who want to travel in mainland China and work to make money while traveling, the website and APP of the present invention provide a platform for tourists and foreign talent employers to provide services, connect the two parties, and create for both parties value. That is: when the platform’s licensed tour guides, team leaders, professional guides and freelancers, in the process of providing services to foreign tourists, they find that foreign tourists want to: become short-term part-time foreign teachers in mainland China and use their knowledge and labor , To support "oneself" to continue to travel within China. At this time, the service provider of the platform can upload the passports and resumes of the foreign tourists and relevant academic certificates, and upload the video resumes, life photos, Work photos, to the tourist service platform. In addition, foreign visitors also need to pass the platform's biometrics, namely: face recognition, voice recognition, fingerprint recognition, to ensure the safety of teachers and students of the employer. After that, the platform will charge foreign visitors: 58 US dollars in information service fees, foreign visitors can pay by themselves or by the platform's service provider. After the payment is successful, the platform will use artificial intelligence to automatically review the passports, resumes, and relevant academic certificates of foreign tourists, and automatically block the private information in the resumes of foreign talents: phone number, email address, address, social account, and so on.

99. Kindergartens, elementary schools, middle schools (junior high schools, high schools), universities, training institutions/schools, and other educational industry-related units that have legal and complete qualification certificates in Mainland China can find suitable foreign teachers through the tourist service platform. Talent cooperation. In Mainland China, employers of foreign teachers in the education industry upload to the platform: business license, legal representative ID/passport, school permit, etc. related certificates, foreign talent employment contract template, employer's profile, working environment Photos and videos, and the contact information of the employer (including but not limited to: telephone, WeChat, address, email) to the platform. Through the automatic review of artificial intelligence, after the review is passed, the employer of the foreign talent is paying the platform: information service fee (tentatively set at 1,000 yuan per person), and the monthly salary of the foreign teacher to the platform to trust the platform ( The monthly salary of foreign teachers in Beijing, Shanghai and Guangzhou is tentatively set at RMB 30,000). The tourist service platform will automatically recommend foreign teachers to employers: Part-time foreign teachers who meet the requirements of employers. After the two parties have reached a cooperative intention, the employer of the foreign teacher needs to upload: the formal employment contract of the foreign teacher and the work visa invitation letter to the tourist service platform of the present invention. After that, the platform will share part of the data with the embassy and the police where the foreign teachers work for the record. The ringing of alarm bells is the normal state of the platform's security work and service awareness, just in case.

100. When a part-time foreign teacher is in the process of serving the employer, within the term of the foreign foreign teacher’s employment contract, after each month of teaching service is completed, the present invention: the tourist service platform, after receiving the foreign foreign teacher’s After trading commissions and accident insurance and commercial insurance, loan to part-time foreign teachers: the wages of part-time foreign teachers. That is, the wages that the employer of the foreign foreign teacher escrows on the platform of the present invention are paid by the platform to the part-time foreign teacher's Alipay or WeChat account or bank card.

101. The platform's service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, successfully receive orders or grab orders on the platform, and provide services to users/customers/consumers or tourists of the platform Among them, when the service provider of the platform, the working time of the day is approaching 8 hours, at this time, the platform will issue anti-fatigue reminders and risk warnings to the service provider. Remind the service provider of the platform to take a break.

102. When the travel agency/enterprise user at the B-end of the platform or the individual user at the C-end places an order through the platform and purchases the manual guide service online, in the background of the user/customer/consumer client, it will display the personal accident insurance and commercial insurance. Options. Users can decide whether to purchase third-party service providers on the platform according to their own needs: that is, insurance services provided by insurance companies (domestic accident insurance, overseas accident insurance, domestic commercial insurance, and overseas commercial insurance). If you choose to purchase the personal accident insurance or commercial insurance services provided by the platform's third-party insurance company, when the user purchases insurance through the platform and the order is successfully paid, the platform will charge a certain percentage of the information service fee and collect the transaction commission. Third-party insurance company lends money. Tentative: The personal accident insurance for tourists on the platform is: Mainland China: RMB 5 per person per day, domestic commercial insurance 30 RMB per person per day, overseas accident insurance: 10 RMB per person per day, and overseas commercial insurance 50 RMB per person per day. The prices of accident insurance and commercial insurance are available on the market. As market conditions and time change, prices will be adjusted from time to time. When platform users have successfully paid for domestic accident insurance or commercial insurance orders provided by third-party service providers on the platform, the platform 10% of the transaction commission will be withdrawn, namely: 0.5 yuan per person per day, after the commission to the third-party insurance company of the platform: 4.5 yuan per person per day. When a tourist has any personal accidental injury during travel in China, including but not limited to: injury or death, platform and user/customer/consumer, and service provider (licensed tour guide, outbound tour leader, professional guide, freelancer) , All disclaimer. The compensation work is the responsibility of the platform's third-party service provider, that is, the third-party insurance company that settles on the platform: investigation, evidence collection and compensation. Maximum compensation limit: RMB 450,000 per person. In the same way, when a platform user successfully pays an order for overseas accident insurance provided by a third-party service provider on the platform, the platform will charge a 10% transaction commission, namely: 1 RMB per person per day after the commission to the third party of the platform Insurance company loan: RMB 9 per person per day. When tourists travel in overseas countries or regions outside of Mainland China, any personal accidental injury occurs, including but not limited to: injury, death, platform and users/customers/consumers, and service providers (certified tour guides, outbound tour leaders, Professional guides and freelancers) are exempt from liability. The compensation work is the responsibility of the platform's third-party service provider, that is, the third-party insurance company that settles on the platform: investigation, evidence collection and compensation. Maximum compensation limit: 900,000 RMB per person.

103. Licensed tour guides, outbound tour leaders, professional guides, and freelancers who receive an order on the platform for the first time or successfully grab an order, and the service is over, the platform is exempt from information service fees, and only charges daily accident insurance and commercial insurance: The platform provides tentative domestic accident insurance as: an insurance premium of RMB 5 per person per day, and overseas accident insurance: an insurance premium of RMB 10 per person per day. Domestic commercial insurance: insurance premium of RMB 30 per person per day, overseas commercial insurance: insurance premium of RMB 50 per person per day. The prices of accident insurance and commercial insurance are available on the market. As market conditions and time change, prices will be adjusted from time to time. The platform will draw a 10% transaction commission from the third-party insurance company, namely: RMB 0.5 per person per day, and then lend to the third-party insurance company of the platform: RMB 4.5 per person per day (accident insurance in mainland China), overseas accident insurance services : The platform will draw a 10% transaction commission from the third-party insurance company, that is: RMB 1 per person per day, and then lend to the third-party insurance company of the platform: RMB 9 per person per day (overseas accident insurance). Example: A registered member of the platform: Guide B, on the platform for the first time, took an order from a user A of the platform. The service scope is within mainland China. Assuming that the service fee of Guide B is 800 yuan per day for 8 hours. After the service of the B tour guide ends, the platform is free of information service fees for the first service. Only charge: After the accident insurance of RMB 5 per person per day in the country and the commercial insurance of RMB 30 per person per day in the country, the money will be released to the B tour guide. Then the actual result of tour guide B is: 765. The mathematical formula is: 800-5-30=765.

104. Licensed tour guides, outbound tour leaders, professional guides, freelancers, second and N+1 times registered on the platform, receive orders or grab orders on the platform, and after the service is completed, the platform will collect daily trading commissions And the daily insurance premium. Example: The B tour guide of the platform has taken an order from a certain user A of the platform, and the service scope is in mainland China. Assuming that the service fee of the B tour guide is 800 yuan per day for 8 hours. When the service of the B tour guide ends, the platform will draw a certain percentage of the transaction commission and daily insurance premiums, and then release the money to the B tour guide. Assume that the transaction commission is 10%, and the accident insurance is within mainland China: RMB 5 per person per day. The commercial insurance in mainland China is 30 yuan per day, so the actual value of the guide B is: 685. The mathematical formula is: 800-(B00×10%)-5-30=685.

105. The ratio of information service fees (trading commissions) and the prices of accident insurance and commercial insurance are all based on the market. As market conditions and time change, the price of insurance fees and the ratio of transaction commissions will be adjusted from time to time. , The only constant is the change: the transaction commission is tentatively determined: the service provider of the platform, namely: licensed tour guide, outbound leader, professional guide, freelancer, complete the first order on the platform, the platform is free of transaction commission, only draw Daily accident insurance and commercial insurance. For the second time and N+1 times, if you receive an order or grab an order on the platform, and after the service is completed, the platform will collect daily transaction commissions and daily insurance premiums. The trading commission of the platform is drawn at ordinary times: 10%, on the day of November 11, drawn: 11.11%, drawn on the day of December 12, drawn: 12.12%, drawn during the statutory holiday during the Spring Festival: 20% , On Father’s Day, Mother’s Day, Valentine’s Day, Women’s Day, Children’s Day, Ching Ming Festival, and other national statutory holidays in Mainland China, the platform is exempt from trading commissions and only draws daily accident insurance and commercial insurance. The purpose is to hope that the service providers of the platform can: work happily and live seriously. At the same time, it is also to reflect one of the platform's values: customer first.

106. When the platform’s licensed tour guides, outbound tour leaders, professional guides, and freelancers provide services for users/customers, consumers, and tourists, any personal accidental injury occurs, including but not limited to: injury or death, This platform and registered users/customers, consumers and tourists on the platform are exempt from liability. The compensation work is carried out by the third-party service provider of the platform, that is, the third-party insurance company stationed on the platform: investigation, evidence collection and compensation. Maximum compensation limit: Within China: RMB 450,000 per person. Overseas: RMB 950,000 per person.

107. In order to protect platform service providers (certified tour guides, outbound tour leaders, professional guides, freelancers, hereinafter referred to as: service providers) and platform service recipients (platform users/customers/consumers, or The safety of the life and property of tourists). The platform will be in a conspicuous position in the background of the client (website and APP) of the service recipient and the service provider, prompting: safety instructions, and the platform's safety functions, respectively: emergency contact, number protection, itinerary sharing, audio/video Protection (after the order is started, and when the platform user/customer/consumer, or service provider, after authorization, the service provider’s mobile terminal will open the recording or video recording, and encrypt it and upload it to the platform’s database, and the service will take effect) , Accident insurance and commercial insurance (effective after the order is started), telephone alarm, data sharing: If necessary: some platform data related to the personal life and property safety and personal privacy of the service provider and service recipient are shared with the police for investigation Forensics.

108. Emergency contact: Consumer users/customers/consumers and service providers registered on the platform, when registering as a member of the platform, need to provide the platform: including but not limited to: QQ, WeChat, mobile phone number, landline Number, fax, full address, social account, email, emergency contact and emergency contact’s contact information.

109. Before the order service starts, the platform will remind service providers and service recipients: emergency contacts, please set up in advance, add emergency contacts in advance, and turn on automatic itinerary sharing. In case of emergency, relatives and friends can receive them as soon as possible. Go to the itinerary related information to facilitate subsequent alarms.

110. Before the order service starts, the platform will prompt service providers and service recipients as well as order users/customers/consumers: Please communicate through the platform, the platform provides privacy number protection, please dial the virtual number through the APP or send information through the platform Contact the other party.

111. Number protection: users/customers/consumers and service providers registered on the platform, after registering as members of the platform, when the registered users/customers/consumers on the platform place an order with the service provider of the platform, At this time, the service recipient of the platform and the client (website and APP) background of the service provider will display the virtual mobile phone number of the other party with some phone numbers desensitized and hidden, and use the number to hide the calling function to contact the other party, or When the two parties communicate with each other through the information in the terminal, they will prompt: pay attention to protect the personal privacy information of both parties, and do not leave true contact information with each other.

112. Before the order service starts and during the order service, the platform will prompt the service provider and service recipient, as well as the order user/customer/consumer: Civilized communication respects privacy. Please use civilized and polite language in the communication between the two parties, do not discuss privacy topics, and do not secretly photograph and spread each other's private information.

113. Before the order service starts, the platform displays the basic information of the tour guide to a single person, and stores the track of the tour guide practice during the order service. After the order service is over, record the tour guide’s social evaluation and service star level. Form a complete database of tour guide practice and save it to the server of the platform.

114. Audio/video protection, active open. Before the order service starts and during the order service, the platform will prompt the service provider and the order user/customer/consumer: It is recommended to turn on the itinerary recording/recording protection function. In case of disputes, the recording/recording information can be used as a dispute settlement and platform The basis for judgment is to protect your legal rights and interests.

115. Licensed tour guides stationed on the platform will automatically issue a voice safety reminder to the tour guide at the start of the order service: the tour guide should be seated in the tour guide's seat among the tourist vehicles during the practice process, and avoid standing on the highway or dangerous roads. explain.

116. The platform cooperates with national meteorological bureaus and seismological bureaus, natural disaster warning agencies and embassies to share data. During the order service process, based on the mobile phone satellite positioning of the licensed tour guide and the information of the place of departure, route and destination of the order, the platform prompts the orderer and the service provider with real-time weather and safety warnings. Become a commercial APP with functions of weather forecasting, earthquake warning, natural disasters, and security warning notifications.

117. The platform will issue multi-function driving records to car tour guides who have certificates (especially those who have both: tour guide certificate/leader certificate, professional guide certificate, online taxi driver certificate, operating vehicle charter certificate, operating vehicle qualification certificate) After the instrument and the car’s 4G/5G wireless router wifi, the owner with a car guide pays a deposit of RMB 2,000 to the platform, the platform arranges a technician to install in the car with the car guide, in front of the bottom of the car and on the roof of the car: Multifunctional driving recorder, smoke alarm and temperature sensing early warning device are used for recording and video recording inside and outside the vehicle, under the roof and the front and rear of the vehicle, and upload the data to the server of the platform with real-time encryption. To protect the safety and rights of drivers and passengers and tourists. Multifunctional driving recorder, providing driving video protection, it can not only provide in-vehicle video recording, but also provide a basis for handling disputes in the itinerary. Using algorithms, it can automatically detect the fatigue state of the driver with a car guide during the driving process, and perform Fatigue driving warning makes itinerary and travel safer.

118. If a driver or tourist/passenger with a car tour guide smokes while driving, the smoke alarm will automatically detect it and issue a voice prompt to discourage it. In addition, if in the process of driving, when the smoke alarm detects smoke under the vehicle, it will automatically send a voice alarm to the vehicle owner.

119. If the driver with a car guide is in the process of driving, the temperature sensor finds that the temperature in the car is too high or too low. At this time: the temperature sensor will issue a voice prompt and remind the driver with the car guide to regulate the interior of the car Temperature and humidity to meet the needs of passengers/visitors.

120. Multifunctional driving recorder, which sees the data content of the driving records in the front and rear of the car and under the roof and bottom of the car. Drivers with a car guide can use the APP of the present invention to verify the true identity of the car guide , Can be downloaded and viewed. The audio and video data of the multi-function driving recorder in the car can be used for the judgment of dispute orders and appeals and evidence collection. All the content seen by the multifunctional driving recorder in the car will be encrypted and stored. If there is no dispute, no matter it is the platform of the present invention, the owner and driver with a car guide, passengers, tourists and any third party, they cannot view it, and Data will also be deleted periodically.

121. When a tour guide with a car takes an order or successfully grabs an order through the platform, when the order service starts, the in-vehicle driving recorder with a car tour guide starts to automatically record and record, and record the audio via Bluetooth, data network or wifi network The recorded data is encrypted and uploaded to the server of the platform for storage.

122. In order to travel safely and complete the order smoothly, the platform's service providers, namely: licensed tour guides, outbound tour leaders, professional guides, and freelancers, are providing services for individual users/customers/consumers of the C-end order During the work process of the platform, the service provider of the platform can wear the jacket: audio and video recorder, and encrypt the audio and video data and upload it to the server of the platform for storage.

123. Itinerary sharing: users/customers/consumers and service providers registered on the platform, after registering as members of the platform, when the registered users/customers/consumers on the platform place an order with the service provider of the platform, this At the time, the service recipient of the platform and the client (website and APP) background of the service provider will prompt both parties: Follow the itinerary, please keep the client open throughout the process, use the itinerary sharing function, so that relatives and friends can view your real-time at any time Location and other party information.

124. Refusal of offline transactions: users/customers/consumers and service providers registered on the platform, after registering as members of the platform, when the registered users/customers/consumers on the platform place an order with the service provider of the platform At this time, the service recipient of the platform and the client (website and APP) background of the service provider will prompt both parties: refuse offline transactions, please refuse any form of offline transactions, offline transactions will be your rights Separated from the platform guarantee. If you need to modify the service content or service time, please complete it through the APP or the client website background of the platform. Platform transactions are more secure: The platform strictly prohibits private transactions, and private transactions will not be able to use the platform's security functions normally and cannot obtain insurance protection.

125. Call the police immediately in case of emergency. Users/customers/consumers and service providers registered on the platform, after registering as members of the platform, when the registered users/customers/consumers on the platform place an order with the service provider of the platform, at this time, the service of the platform Both the recipient and the service provider's client (website and APP) background will prompt both parties: If you encounter an emergency during the process of providing services or receiving services, please calmly and wisely handle it, and prioritize your own safety. Under the premise, you can call the police by dialing 110 locally or clicking the "110 alarm" button (the platform will send the itinerary information and location to your emergency contact simultaneously) or dial 110 directly.

126. In order to ensure the safety of the owners/drivers and passengers/visitors with car guides on the platform, the platform will continue to work with public security organs in various places to gain access to licensed guide drivers, offline safety training for licensed guide drivers, 110 alarms, and safety voices. Police-enterprise cooperation in areas such as broadcasting, assisting the police in investigating and jointly cracking down on illegal production. Relying on police data, the platform's auditing capabilities are improved, and drivers with car guides are strictly allowed to enter the customs. And through the following eight police-enterprise cooperation to build safety prevention, safety affairs prevention, safety response, and safe disposal. Avoid risks through risk prevention and early warning mechanisms.

1. Before the itinerary, strictly observe the entrance of the driver with a car guide and review the illegal background.

2. During the itinerary, drivers or passengers with car guides can pass: call 110, video alarm, SMS alarm, these three "110 alarm" functions, and cover all provinces, cities and counties in China. Through continuous communication with local police, the platform tries more effective ways to report to the police. Users of the platform can use the "110 alarm" in the APP terminal of the platform to realize: video alarm, SMS alarm, voice call alarm, self-service graphics, and other multimedia alarm functions. Through cooperation with the police's Internet alarm platform, it can empower other provinces. Used by the municipal public security department.

3. After the trip, if necessary, assist the police in completing the investigation and collecting evidence, and share part of the platform's data with the police for investigation and evidence collection. The platform cooperates with the police to complete the investigation, and the platform docking with the police investigation working group is on standby 7×24 hours a year. In order to continuously improve the efficiency of verification, the platform has established an online verification mechanism. If the police have a need for verification, they can directly click on the received text message link to upload the identity certification information.

4. Invite the police to station on the platform for safety education, and prevent illegal and criminal incidents through innovative cooperation with local police.

5. Work with the police to carry out drivers with car guides and carry out offline safety training and education. The platform organizes offline training activities by inviting local police, professors of public security universities, and fire departments, and drivers with car guides, driver service managers, and partners in the capital cities of provincial administrative regions across the country as the platform. The training content includes: "traffic regulations, driving safety support, accident emergency measures, personal safety protection measures, prevention of network fraud, fire protection, first aid" and other safety knowledge.

6. Invite the police from all provinces and cities to record a safe voice broadcast. The platform invites provincial police officers to record safety voice announcements for drivers with car guides on the platform. The contents of the broadcast include various details such as traffic safety and personal safety, reminding drivers with car guides to pay full attention to travel and personal safety.

7. Joint police to crack down on illegal production. The platform insists on cracking down on illegal online production, and has zero tolerance for illegal and criminal acts that infringe on the rights and interests of drivers, passengers and tourists with car guides. Assist the police in handling related illegal property cases.

8. Access to the police clue collection platform to assist in the fight against crime.

127. On the online platform of the present invention: website and APP, after registering as a licensed tour guide, before taking orders/grabbing orders on the platform, and before leaving the car every day, you must go through the face recognition of the platform to verify your identity If you fail to pass, you can’t receive and dispatch orders. In addition, there are random inspections between orders, monitoring and strict control through auxiliary means such as voiceprint recognition, facial recognition through image AI technology, and removal of mask faces , Fake face synthesis, video playback face, photo face, and other cheating methods to eliminate orders that are not consistent with people and vehicles. Once the driver is manually verified that the driver is not the driver, the platform will permanently stop the service, and will never show mercy. Let the safety of passengers/visitors be guaranteed and guarded.

128. The platform can recognize every unsafe driving behavior such as sudden braking, sharp turning, sharp change of lanes, driving too fast and making phone calls when driving by calling the sensor data of the driver's mobile phone with the car guide, in order to make these unsafe. The driving behavior recognition is more accurate. The platform uses high-precision sensors in the car to collect a large number of unsafe driving behaviors in the real environment and establish an advanced recognition model, so that accurate recognition can meet expectations under any mobile phone model and any posture. Effectiveness and accuracy. Once the platform finds that the driver with the car guide has unsafe driving behavior, accurate education courses will be pushed to him to help him improve his driving habits. The purpose of the online escort function of the driver APP with a car guide is to allow the driver with a car guide to detect and remind the driver of the excessively fast behavior during the driving process.

129. Before placing orders on the B-side and C-side of the platform, users/customers/consumers need to perform face recognition and compare the information on the public security network before placing orders through the platform. In the same way, the service provider of the platform, before preparing to provide services for the transaction order, also needs to perform face recognition and compare the information on the public security network. Only after success can they place an order to the B-side and C-side users/users of the platform. Customers/consumers provide services.

130. Before the order service starts and during the order service, especially in the order of the tour guide with a car, the platform will prompt the tour guide with a car: personal account, never loan. Please do not lend your personal account to others, and make sure that when traveling in a shared ride (the owner and passenger with a car guide, ride in the same car), the information is consistent with the registered passenger and car information. Before the trip, follow the platform specifications and confirm that the information is true.

131. Concentrate on driving and abide by the law. Avoid dangerous driving behaviors such as drunk driving, drug driving, fatigue driving, distracted driving, speeding, etc., do not overload, and do not drive the vehicle when you are suffering from diseases that affect driving safety.

132. Before the trip, follow the platform specifications: dangerous goods are strictly prohibited. Please abide by traffic rules and relevant laws and regulations, and do not drive or ride vehicles with flammable, explosive, controlled appliances and other dangerous items.

133. Special groups, pay special attention. Infants and toddlers need to sit in safety seats. In the case of minors or mental patients riding in the car, it is necessary to check whether a conscious adult (guardian) is accompanied by the car. Drunken persons and car owners with car guides may refuse to pick up.

134. When driving, always pay attention to the itinerary and use safety functions. Remind each other, fasten your seat belts. Car owners with car guides should ensure that the seat belts are normally available. Drivers and passengers must fasten their seat belts regardless of whether they are sitting in the front or rear rows.

135. Pay attention to the itinerary and open the APP throughout the journey. Before the order service starts and during the order service, especially during the service process of an order with a car tour guide, the platform will prompt the car tour guide: Please pay attention to the itinerary and open the APP throughout the process. Owners with car guides should keep the APP open throughout the journey to ensure the normal operation of safety functions. Passengers should pay attention to the driving route, pay attention to APP safety reminders, and use itinerary sharing so that relatives and friends can view real-time location and ride-sharing information.

136. After arriving at the destination, stop safely and open the door carefully, and get off the car carefully. Please park in a safe place. When getting off the car, bring your personal belongings, pay attention to the traffic and pedestrians outside the car, and get off the car safely.

137. The services provided by commercial insurance will take effect after the order is started, and: apply to the following 5 scenarios, that is, the platform will care about these things and provide services: 1. traffic accident, 2. auto insurance refusal, 3. The service provider and the service recipient have a physical conflict, 4. The service provider died suddenly, 5. An accidental injury.

138. Ten services, all-round guarantee, the platform is only for you.

A. 7×24-hour emergency response, business users, individual users, platform service providers and service recipients, tourists, all can call, the platform's 24-hour manual customer service phone, the platform promptly intervenes in guidance, and accident handling experts follow up the whole process .

2. Supplementary protection for personal injury compensation.

The service of commercial insurance provides supplementary protection for the extra personal damage compensation part of the accident insurance related accident insurance.

Three. Auto insurance rejection assistance processing

When the vehicle insurance company refuses to compensate due to the limitation of the clause, the commercial insurance service can assist the service provider of the platform to communicate with the insurance company.

4. Advance payment of medical expenses

The service providers and service recipients of the platform cause casualties for any reason, and commercial insurance can advance the relevant expenses for the casualties.

5. Hospitalized visits, caring and condolences

After being injured and hospitalized, personnel regularly visit, care, and provide assistance at any time.

6. Compensation for damages in disputes between service providers and service recipients

In the event of a dispute between the platform's service provider and the service recipient, which causes minor injuries, experience compensation will be given after verification.

7. Humanitarian assistance for accidental injuries

Commercial insurance will provide humanitarian assistance for the reasonable part of the mental damage that the responsible party is unable to bear.

8. Sudden death of service providers and charity assistance

If the service provider dies suddenly during the order service process, the platform provides assistance.

Nine. The platform's service provider or service recipient's property being robbed and secured

If the platform's service providers or service recipients are robbed of their belongings, the reasonable part that the responsible party cannot afford is handled by judicial procedures: commercial insurance provides supplementary protection.

10. Compensation for Lost Work Expenses

The platform's service provider takes effect after the order is started, and after accidental injury occurs, the platform will provide compensation for lost work expenses after the injured is hospitalized.

139. The platform provides a unified service standard for tour guides who have a license (specially refer to a tour guide license/leader license, professional guide license, online taxi driver license, operating vehicle charter license, and operating vehicle qualification certificate). After the owner of the car tour guide pays a deposit of RMB 3,000 to the platform, the platform arranges a technician to install in the car with the car tour guide, that is: in front of the passenger seat in the car: simple computer desk, convenient for passengers/tourists to go to and from the airport, train station, Ports, long-distance chartered cars, and travel/business chartered guests put their personal laptops on them, which is stable and comfortable; installation in the car: portable kettle, humidifier, trunk or in the car to install a small refrigerator and hot drink cabinet , There is a wide range of beer, beverages, coffee and water...a set of portable tea sets are installed in the car. Pu'er, Tieguanyin, Oolong, Maojian, etc. tea are all available. Whatever you want to drink, you can pick up whatever you want with the passengers/tourists. Not only that, there is also a 220V power socket installed in the car to charge the computer; at the back of the seat or near the door, there are imported and domestic motion sickness medicine, wind oil, vomit bag, free wifi, mobile phone charging cable, and wireless charger. , Portable: small bunches of white orchids, osmanthus, gardenias, daffodils, jasmine, roses, easy to keep a fresh natural scent in the car. Install a small TV on the back of the seat in the car to facilitate the broadcast of advertisements or TV programs. And it can be connected to a laptop computer, which is convenient for tourists/passengers in the car to have a meeting or work in the car.

140. Whether it is the B-side or C-side ordering users/customers/consumers of the platform or the platform's service providers (including but not limited to: licensed tour guides, outbound tour leaders, professional guides, freelancers), when a service order At the beginning, the platform provided the following security guarantees for the buyers and sellers of the service: emergency contacts, location protection, itinerary recording and recording, number protection, itinerary sharing, and one-click alarm.

141. In order to protect the safety and interests of drivers and passengers, that is, tourists and drivers with car guides, users/customers/consumers who place orders on the B-side or C-side of the platform must complete the car-hailing and payment process through the APP. If you need to call someone for someone else, you need to enter the mobile phone number of the actual passenger through the "call on behalf" function in the APP to ensure that they use the online security function.

142. The platform unifies the service standards of guided tour guides and urges the owners of guided tour guides to provide intimate to extreme services to single persons or tourists/passengers, and enhance the core competitiveness of guided tour guides, as well as service standards and service specifications. Let the platform’s licensed car-guided tour guide become the platform’s ordering user/customer/consumer, and subconsciously believe that: the platform’s licensed car-guided tour guide is an irreplaceable candidate for high-quality services, and enhance platform orders The pricing power and market premium power of the platform indirectly increase the income of the platform’s licensed car tour guides.

143. Puhui Financial Technology provides third-party financial products and services by third-party service providers stationed on the platform. According to the ordering users/customers/consumers and the platform's service providers: licensed tour guides, outbound tour leaders, professional guides, and freedom Professionals, based on the credit points or service points generated by the platform, perform big data automatic evaluation and credit granting. The evaluation process is automatically completed by the platform's system and cannot be interfered by humans.

144. The platform establishes a credibility system based on user behavior and traces. By placing an order from a user/customer/consumer to the service provider of the platform, placing an order, the service provider receives or grabs an order online, and completes the order and service, thereby generating credit points and service points, and third-party payment helps both parties to trade. Through the evaluation of the platform's service providers by the ordering users/customers/consumers, and finally the registered members of the platform, the ordering users/customers/consumers and service providers, all traces on the platform are data, and the data is left behind , Produced a strong credit, with this system. Buyers and sellers of service transactions can make payments to strangers with only one picture and a few sentences on the platform of the present invention, and use commercial methods to make honesty generate value and wealth. Create an honest and trustworthy cyberspace together.

145. Platform service providers, namely: licensed tour guides, outbound tour leaders, professional guides, freelancers, and consumers/users can use the present invention: open knowledge co-creation platform and original author open platform (ie: text The self-media cluster of the creative content platform) upload: articles, videos, travel photos, audio, essays, travel notes, knowledge questions, diaries, and diaries related to travel can only be published after being reviewed by the platform's artificial intelligence review system. The platform’s service providers, the videos/pictures, recorded audios or book content, and articles written during travel, work, or life can all be disseminated through the open knowledge co-creation platform of this platform and sent to the platform Registered users/members of the company export their professional knowledge about travel, contribute value to fans and registered members of the platform through content producers, and become a window to see all living beings. Let fans and members stay on the knowledge co-creation platform and generate stickiness, thereby driving: the consumption of goods or services, and enhancing the added value of the platform's service providers and their ability to realize business. Let those who have low qualifications and it is difficult to be competitive in the real world, in the present invention: open knowledge co-creation platform, because it is paid attention to by enough people, and get new opportunities, attention bonuses and derived income opportunity.

146. The present invention: open knowledge co-creation platform, cultural and creative content knowledge questions and answers, and works of the original author open platform, through internal docking of excellent answerers in the station, travel authors and content producers, externally connecting with publishers, and inviting excellent answers The authors and travel photographers expand and extend the Q&A works and original pictures taken by the travel photographers to form high-quality manuscripts and atlases for publication in the form of paper books and e-books.

147. The platform's puzzle games and cultural and creative content platforms, as high-quality audio content partners, can connect to different brands of AI artificial intelligence speakers, and output high-quality audio programs and professional knowledge to users of artificial intelligence voice control speakers.

148. The website and APP of this platform can support and be compatible with: iOS, Android, macOS, Windows, including but not limited to supporting and compatible with the above operating systems, that is, on these operating systems, the products and products of the present invention can be run on these operating systems. service. In addition, the person who placed the order can place an order and connect with the service through the WeChat official account and mini program on this platform.

149. The website and APP of this platform can operate and conduct business in mainland China, Hong Kong, Macao and Taiwan, and overseas countries, and pass: Chinese simplified and traditional, English, and other foreign languages in mainland China and overseas business development countries and countries The region uses the local official language, local talents and local currency to provide services to the orderer, the user/customer/consumer who places the order, pays for the order online, and links the products and services of the platform. The website and APP of the present invention conduct business in China, and the server and data are located in China. When conducting business overseas, servers and data are placed overseas.

150. When the B-side travel agency/enterprise user or the C-side individual user of the platform places an order through the platform and generates a consumption record, when the platform's service provider (certified tour guide, outbound tour leader, professional guide, freelancer), The user provides the service, and after the service ends, the user can apply to the platform for an electronic invoice or a paper invoice through the platform's client background.

151. Recommendations are rewarded: Service providers and service recipients who register as members on the platform can recommend new ones through WeChat friends, Alipay friends, face-to-face sharing, WeChat circle of friends, QQ friends QQ space, copy links, etc. Users/customers/consumers or licensed tour guides, outbound tour leaders, professional guides, and freelancers register as members of the platform. Invite friends and get cash. The bonus can be withdrawn through WeChat or Alipay.

152. Promotion code recommendation: The platform’s ordering user/customer/consumer’s website and APP will automatically generate a coupon code when the platform’s ordering user/customer/consumer (hereinafter referred to as A representative: order user/customer/consumer) send to his friend (hereinafter referred to as B representative: friend of the order user/customer/consumer) his friend only needs to use it, both A and B will each get 68 yuan Offers. The platform's ordering user/customer/consumer’s friend B can only use it once, if the platform's ordering user/customer/consumer’s friend B also wants to get the order discount. Then B needs to send the discount code to B's friend C. When C places an order through the platform, after using the coupon code issued by B to C, B and C each get a 68 yuan discount. Each customer of the platform brings new order customers to the products and services of the platform, and grows rapidly through network effects.

153. From time to time, the platform will publish positive energy, stories about good people around you, industry news trends, etc. from service providers, that is, licensed tour guides, outbound tour leaders, professional guides, freelancers and backends (APP and website). The rules of the platform and the announcement of the update iteration of the product and service process, the collection and voting of user opinions and suggestions. In addition, the platform will also announce from time to time: the platform's rewards and punishments for registered members, events, reasons, details, and results. So that the registered members of the platform can learn and progress, avoid making mistakes and avoid risks. And do a good job of self-examination of hidden dangers.

154. Platform basis: ordering users/customers/consumers and service providers, the behavior traces generated on the platform and the credit data of both parties, risk control and security control for each sub-order, to ensure the smooth progress of service transactions End and end, and block the hidden dangers of safety risks.

155. For service providers who have settled on the platform, if the platform discovers that the tour guide has the following violations, the platform will punish them:

Concealing relevant information or providing false materials; altering, reselling, renting, or lending tour guide qualification certificates and tour guide licenses, illegally transferring tour guide practice licenses in other forms; entrusting others to provide tour guide services on their behalf. In the course of practicing, the tour guide abuses his power, neglects his duty, practices favoritism, etc. and causes losses to others. The platform will work with the police to trace and crack down on violations such as false registration and cheating. And penalize it.

156. The platform is committed to building a good business environment and business reputation and service standards. When the platform discovers that the registered members of the platform use fictitious facts in order to realize illegitimate interests or unreasonable demands, it seriously affects the platform's fair and honest business transaction environment. Regarding malicious behaviors that abuse the trust of the platform, the platform will strictly manage and regulate them, and fight them to the end, and will never be merciless. The platform will continue to intensify the governance of malicious behaviors of the platform's service providers, namely: licensed tour guides, outbound tour leaders, professional guides, freelancers, and platform users/customers/consumers, and will deal with the violations that have been identified. In the event, the platform violates the rules of the member: including but not limited to: the account registrant of the platform illegally lent the account to others for profit; the user/customer/consumer of the platform and the service provider of the platform violate the rules and regulations of the platform, Illegal installation of cheating software, members who violate the rules of the platform for many times are responsible for canceling orders or deliberately inducing members to conduct offline transactions, members have repeatedly fabricated facts and false complaints, platform service providers repeatedly cancel orders without reason, and induce users/ The customer/consumer cancels the order. After receiving an order or grabbing an order, the service provider of the platform neither cancels the order nor does it serve the user/customer/consumer who placed the order: tourists provide tour guide services, and the order user/customer/consumer of the platform is personally The reason is that the service provider of the platform is required to add more service fees, and the service provider is required to rebate to the user/customer/consumer who placed the order (for example, after the tour guide receives the order, in the service process of the group, in fact, only the same day After 2 hours of timeout, the user/customer/consumer of the B-side order, but asked the tour guide to upload a 4-hour timeout voucher in the background on the same day, and asked the tour guide to return the additional falsely reported 2 hours of overtime fee to the B-side to place the order Order users.) And so on. For similar violations of the platform’s rules and the bottom line of integrity, the platform’s control and disposal measures are: stop service for 7 days, stop service for 30 days, or stop service permanently. And add the dishonest person to the platform’s blacklist and include it in the credit investigation system, and share the data with the national credit investigation system. Regarding: zero tolerance for platform service providers’ violations and cheating, and the platform’s ordering users/customers/consumers False complaints shall be governed and controlled. The purpose is to: improve the credit level of both the supplier and the demander, and prevent dishonest behavior. Make it difficult for the dishonest. Let the faithful go all the way smoothly. Adhere to the bottom line of integrity, integrity is priceless, brand is priceless. People do not stand without credibility, and industry does not thrive without credibility.

157. The platform has made efforts to construct active mining, research and judgment from black industry intelligence through irregular upgrading of online technical means, as well as: online and offline joint crackdowns and education publicity methods to build a risk identification and prevention and control system for the entire transaction chain. To ensure the safety of various orders on the platform and the normal completion of orders.

158. The service providers of the platform, namely: licensed tour guides, outbound tour leaders, professional guides and freelancers, can complain online to customers on the B-side or C-side (via the service provider’s internal website or APP backstage) , And upload text, video, picture evidence), once verified by the platform. For guests who make trouble unreasonably, go to the credit investigation and blacklist of scenic spots. If the circumstances are serious, enter the judicial process.

159. The online trading platform of the present invention: websites and APPs, and offline trading platforms: offline physical stores and 24-hour unmanned vending machines, which provide single users/customers/consumers in mainland China, products and Services and products are subject to the laws and regulations of Mainland China. The products, services and commodities provided to order users/customers/consumers in Hong Kong, Macau, Taiwan and overseas all comply with the requirements of laws and regulations of Hong Kong, Macau, Taiwan and overseas countries and regions.

160. Both the website of the online trading platform of the present invention and the backend of the APP client can allow platform users/customers/consumers and service providers to freely and voluntarily choose: whether to join the service of donating love, if you choose If yes, go to the next step, choose any of the donations amount: 1 cent, 1 jiao, 1 yuan, and authorize the platform to serve the buyers and sellers to automatically deduct the payment for each completed order . And you can cancel and rejoin the donation function at any time. At the end of December each year, the platform will donate the donated money from users/customers/consumers and service providers of the platform to the Red Cross, the university bursary program, and hospitals in batches.

161. The online and offline trading platform of the present invention not only provides tour guide services and travel services for users/customers/consumers of the platform, but also solves the social problems that prevail in the industry, but also integrates cross-industry related resources through: Travel + Insurance, Travel + Security, Travel + Medical Rescue, Travel + Education, Travel + We-Media, Travel + Games, Travel + Offline Real Economy, Travel + Finance, Travel + Publishing, Travel + Artificial Intelligence, Travel + Charity , Travel + advertising, and other innovative services to meet market and demand. It can create value for platform users/customers/consumers and service providers, as well as for the country and society. In addition, the products of the online and offline trading platform of the present invention (PC-side website, mobile-side APP, offline physical store, 24-hour unmanned vending machine) serve the users/customers/consumers of the platform as well as services Providers and third parties provide services beyond psychological expectations, and develop and create brand-new market demands. Therefore, the present invention has novelty, creativity and industrial applicability.

Another preferred embodiment of the present invention is:

Artificial intelligence tour guide service:

1. When the user is in a tourist attraction within or outside China, he can choose the artificial intelligence tour guide service through the tour guide service platform. That is, the mobile tour guide APP can accurately identify which scenic spot you are in, and explain it in the language of your choice: Chinese or foreign language or local dialect. Intelligent tour guide explanation service based on automatic matching of artificial intelligence and geographic location, or users need to take pictures of tourist attractions and upload them to the APP platform to provide more detailed self-guided explanations: an interactive tour guide explanation service.

2. Through the tour guide service platform, the user sends an appointment or real-time order to the artificial intelligence robot tour guide, makes an appointment for the artificial intelligence robot tour guide, accompanies the user to browse the scenic area, and provides Chinese or foreign language or sign language tour guide services.

3. The artificial intelligence robot tour guide is provided by a third-party service provider stationed on the platform, accesses the platform's API (application programming interface) and maintains network connection and data with the artificial intelligence robot tour guide through 5G or 6G communication and Internet of Things technology applications The input, data-based machine learning, output of data and knowledge enable it to realize the function of human-computer interactive interaction. Through data nurturing, the artificial intelligence robot tour guide provides tourists with Chinese and foreign language or sign language tour guide services. And the robot guides are controlled by humans for tourists Provide Chinese and foreign language or sign language tour guide service. The 5G or 6G communication technology that maintains a communication connection with the robot is provided by a third-party communication service provider with technical and service support and guarantee. And access the API interface of the platform. Robot tour guides provide users with service fees for Chinese and foreign language or sign language tour guides, as they go to the market. Consumers place orders through the platform's website or APP to make an appointment for robot tour guides, and experience the services of robot tour guides at designated locations offline.

4. The user can book a rental guide explainer through the guide platform to provide users with artificial intelligence and guide explanation services.

5. Product terminal: offline physical store, for tour guides: tour guide supplies for rent and sale, as well as designated return points and physical collection points for guide supplies. In addition, it also includes: the platform's offline physical stores provide tour guides and tourists as well as users: consumption services of tourist souvenirs, tea and coffee with local characteristics.

6. Product terminal: 24-hour unmanned vending machine, for tour guides: self-service sales of tour guide supplies, in addition to: for tour guides, tourists and users: self-printing and copying. Self-service sales of mobile phone cards, power banks, flowers and plants, gift cards, umbrellas and raincoats, and tents.

7. The cloud computing technology required by the online product terminal of the present invention is provided by a third-party cloud computing service provider, and combined with the data algorithm and mathematical algorithm created by the present invention, it is the online product terminal of the present invention: website and APP , Provide cloud computing technical support and service guarantee. And store the data.

The working principle, working process and construction method of the present invention are as follows:

It consists of self-operated + franchise, third-party merchants and third-party service providers, platform users/customers/consumers, and service providers, partners, and constitutes: a tour guide service whole-industry ecological chain trading platform. For: users, customers, consumers, and partners, tourists, manual tour guides, third-party merchants and third-party service providers, and artificial intelligence tour guides, an intermediary trading platform that provides multilateral services.

The tour guide service platform, through offline: physical stores and 24-hour unmanned vending machines, provides self-operated and third-party services for manual tour guides, tourists and users. And through the website and APP of the online platform, it provides artificial tour guides and artificial intelligence tour guides: a trading platform of the whole industry ecological chain system.

The above are the specific implementations and examples of the present invention, which do not limit the scope of the present invention, and do not constitute a limitation on the scope of protection of the present invention. Any equivalent structure or structure made by using the contents of the specification and drawings of the present invention The equivalent process transformation, or direct and indirect application in other related technical fields, are similarly included in the scope of patent protection of the present invention. Moreover, the patent of the present invention is not limited to the above-mentioned specific embodiments and examples.

All modifications, equivalent replacements, supplements and improvements made within the specific implementation and examples of the patent for the present invention shall be included in the scope of protection claimed by the patent for the present invention.

Claims

Online products of the trading platform: namely: multilingual and multi-business, commercial websites and APPs of the tour guide online ordering platform, and offline products: including but not limited to: brand chain stores and franchise stores and physical stores and Unmanned vending machine. And the construction method of these products: namely: provide users/customers/consumers of the platform through the website and APP: manual tour guide service and artificial intelligence tour guide service, provide online market and auction services for buyers and sellers of tour guide services, through the Internet, or Other forms of data transmission provide commercial information for buyers and sellers. In addition, it also includes: providing services for manual tour guides through online (website and APP) and offline (physical stores and unmanned vending machines).
For domestic and foreign B-end travel agency users: select Chinese and foreign language and dialect tour guides, sign language tour guides, outbound tour leaders, and professional guides. For C-end individual users, provide: Chinese and foreign language and dialect tour guides, tour guides, and professional guides. Through big data, artificial intelligence, intelligent algorithms and cloud computing, all tour guides within and outside China who hold a license and whose tour guide license is valid are dispatched. Licensed tour guides, outbound tour leaders, and professional guides can grab orders online or dispatch orders through the system through the website or APP. As well as online sales and leasing of tour guide supplies, online and offline training services for new tour guides, in addition to this, it also includes: planning parties (entertainment); providing online education information; arranging training courses in educational institutions; interpretation services; Provide non-downloadable online video; tour guide service; mountain guide service; video service; video production; online game service provided online through computer network. Based on the behavior traces and big data left by users on the website/APP, through the application of artificial intelligence deep learning and cloud computing technology, we recommend and provide users with personalized, customized products and services that are valuable to users, and Recommend and display personalized products and services to users through thousands of people (an algorithm for search ranking).
A product terminal for a tour guide serving the entire industry ecological chain trading platform: website, APP, offline physical store, 24-hour unmanned vending machine, and the construction method of these four products. In addition, it also includes: in the present invention: a construction method and implementation method of a tour guide service whole-industry ecological chain trading platform.
The present invention provides: a product and its construction method for a tour guide service whole-industry ecological chain trading platform, and its realization method:

B-side travel agencies or other enterprise-level employers, as well as C-side individuals, use Alipay or WeChat or SMS to verify authorization to log in to the platform's backend, or register as a member of the platform through real-name registration, and then use the website or APP's backend, online: fill in Service request and time, and upload the electronic itinerary or travel plan, and then place an order to find: service providers, namely: licensed tour guides, outbound tour leaders, professional guides, freelancers, and cooperation. The service provider of the platform grabs an order online or the platform dispatches an order to a service provider that meets the requirements of the user/customer/consumer who placed the order through the system. The service provider takes orders online. And in accordance with the requirements and time of the user/customer/consumer who placed the order, provide services and complete the order. After that, the platform releases money to the service provider and the transaction is completed. The above is: online products: website and APP implementation methods.
In another aspect of the present invention, it also includes: offline products, namely: offline physical stores and 24-hour unmanned vending machines implementation method: build offline transaction platform: let third-party merchants and third-party service providers, And partners, settle in offline trading platforms (physical stores and 24-hour unmanned vending machines).
The construction methods and implementation methods of the present invention and the platform have been described in detail in the specification, and will not be repeated here.
The specific implementation of the present invention has been described in detail in the specification, and will not be repeated here.
Guided tours the whole industry ecosystem trading platform of products and construction methods and the implementation methods. In addition to the method also includes service process platform. Guided tours the whole industry ecosystem integration methods and application platform services platform for transaction processing method.