WO2021090515A1 - Vehicle dispatch system, management server, vehicle dispatch service provision method, and program - Google Patents

Vehicle dispatch system, management server, vehicle dispatch service provision method, and program Download PDF

Info

Publication number
WO2021090515A1
WO2021090515A1 PCT/JP2019/050639 JP2019050639W WO2021090515A1 WO 2021090515 A1 WO2021090515 A1 WO 2021090515A1 JP 2019050639 W JP2019050639 W JP 2019050639W WO 2021090515 A1 WO2021090515 A1 WO 2021090515A1
Authority
WO
WIPO (PCT)
Prior art keywords
vehicle
information
unit
input
terminal device
Prior art date
Application number
PCT/JP2019/050639
Other languages
French (fr)
Japanese (ja)
Inventor
晃一 長束
Original Assignee
東急株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 東急株式会社 filed Critical 東急株式会社
Publication of WO2021090515A1 publication Critical patent/WO2021090515A1/en

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/123—Traffic control systems for road vehicles indicating the position of vehicles, e.g. scheduled vehicles; Managing passenger vehicles circulating according to a fixed timetable, e.g. buses, trains, trams

Definitions

  • the present invention relates to a vehicle dispatch system, a management server, a vehicle dispatch service providing method, and a program.
  • a communication terminal device such as a smartphone owned by a user is operated to request a taxi dispatch via a communication network, and the dispatch center that receives the request determines the position of the user and the position of the vehicle.
  • a system for dispatching vehicles has become widespread (see, for example, Patent Document 1). Recently, there are increasing cases where multiple users synergize with vehicles such as taxis.
  • An object of the present invention is to provide a vehicle dispatch system, a management server, a vehicle dispatch service providing method and a program capable of improving the convenience of a vehicle dispatch service via a communication network.
  • the vehicle dispatch system of the present invention It has a terminal device and a management server,
  • the terminal device is A display control unit that displays a predetermined screen on the receiver, It has an input information transmitting unit that transmits input information input to the receiver to the management server based on a predetermined operation received for the predetermined screen displayed on the receiver.
  • the management server A position information acquisition unit that acquires vehicle position information indicating the location of the vehicle, The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the vehicle position information acquired by the position information acquisition unit are provided.
  • a database that is associated and stored as association information
  • a database update unit that updates the travel route information and the number of people information stored in the database based on the input information transmitted from the input information transmission unit.
  • a vehicle allocation unit that allocates the vehicle based on the input information transmitted from the input information transmission unit and the correspondence information stored in the database. The vehicle allocation unit is based on the vehicle position information acquired by the position information acquisition unit, the boarding position set according to the user's address, and the travel route information of the vehicle assigned by the vehicle allocation unit.
  • a time calculation unit that calculates the arrival time when the vehicle assigned by It has a time information transmission unit that transmits time information indicating an arrival time calculated by the time calculation unit to the terminal device.
  • the display control unit causes the receiver to display a selection screen for selecting a disembarkation position and a number input screen for inputting the number of passengers as the predetermined screen, and the time information transmission unit displays the time information. Is transmitted, the receiver is made to display the time information, and the time information is displayed.
  • the input information transmission unit transmits the disembarkation position information selected by the receiver to the selection screen and the number of people information input to the receiver to the number input screen to the management server.
  • the vehicle allocation unit allocates the vehicle based on the boarding position, the disembarkation position information and the number of people information transmitted from the input information transmission unit, and the association information stored in the database.
  • the management server of the present invention is A position information acquisition unit that acquires vehicle position information indicating the location of the vehicle, The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the vehicle position information acquired by the position information acquisition unit are provided.
  • a database that is associated and stored as association information
  • a database update unit that updates the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device.
  • a vehicle allocation unit that allocates the vehicle based on the input information transmitted from the terminal device and the association information stored in the database.
  • a time calculation unit that calculates the arrival time of the vehicle assigned by the vehicle allocation unit, and It has a time information transmission unit that transmits time information indicating an arrival time calculated by the time calculation unit to the terminal device.
  • the method of providing the vehicle dispatch service of the present invention is: The process of acquiring vehicle position information indicating the location of the vehicle, and The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the acquired vehicle position information are associated with each other in the database.
  • the process of calculating The process of transmitting the time information indicating the calculated arrival time to the terminal device is performed.
  • the program of the present invention It ’s a program that you want your computer to run.
  • the procedure for acquiring vehicle position information indicating the location of the vehicle and The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the acquired vehicle position information are associated with each other in the database.
  • a procedure for allocating the vehicle based on the stored correspondence information and the input information transmitted from the terminal device and A procedure for updating the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device, and The arrival time at which the assigned vehicle arrives at the boarding position based on the acquired vehicle position information of the assigned vehicle, the boarding position set according to the user's address, and the traveling route information.
  • the procedure to calculate The procedure of transmitting the time information indicating the calculated arrival time to the terminal device is executed.
  • the convenience of the vehicle dispatch service via the communication network can be improved.
  • FIG. 1 It is a figure which shows one Embodiment of the vehicle dispatch system of this invention. It is a figure which shows an example of the internal structure of the terminal apparatus shown in FIG. It is a figure which shows an example of the internal structure of the management server shown in FIG. It is a figure which shows an example of the correspondence information stored in the database shown in FIG. It is a sequence diagram for demonstrating an example of the vehicle dispatch service provision method in the vehicle dispatch system shown in FIG. It is a sequence diagram for demonstrating an example of the vehicle dispatch service provision method in the vehicle dispatch system shown in FIG. It is a figure which shows an example of the selection screen which a display control unit displays on a receiver in step S5.
  • FIG. 1 is a diagram showing an embodiment of the vehicle allocation system of the present invention.
  • the vehicle allocation system in this embodiment includes a terminal device 100, a receiver 200, a management server 300, and vehicles 400-1 to 400-n (n is a natural number).
  • the terminal device 100, the management server 300, and the vehicles 400-1 to 400-n (n is a natural number) are connected to each other via the communication network 500.
  • the terminal device 100 and the receiver 200 are connected.
  • the connection between the terminal device 100 and the receiver 200 may be via wireless communication or wired communication.
  • FIG. 1 shows one terminal device 100 and one receiver 200, which are provided for each user who receives the service from the system.
  • the receiver 200 displays an image based on the signal transmitted from the terminal device 100.
  • the receiver 200 may be, for example, a television receiver that receives and displays a broadcast.
  • Vehicles 400-1 to 400-n are vehicles that allow a plurality of people to share a carpool, such as a bus or a passenger car traveling on a general road.
  • FIG. 2 is a diagram showing an example of the internal configuration of the terminal device 100 shown in FIG. As shown in FIG. 2, the terminal device 100 shown in FIG. 1 has a display control unit 110 and an input information transmission unit 120. Note that FIG. 2 shows only the main components related to the present embodiment among the components included in the terminal device 100 shown in FIG.
  • the display control unit 110 causes the receiver 200 to display a predetermined screen.
  • the display control unit 110 causes the receiver 200 to display a selection screen for selecting a destination to be the disembarkation position of the user and a number input screen for inputting the number of passengers as predetermined screens.
  • the display control unit 110 causes the receiver 200 to display the time indicated by the transmitted time information.
  • the display control unit 110 causes the receiver 200 to display a confirmation screen for confirmation together with the time information transmitted from the management server 300.
  • the display control unit 110 causes the receiver 200 to display a reception completion screen according to the result information input to the receiver 200 based on a predetermined operation received on the confirmation screen.
  • the input information transmission unit 120 transmits the input information input to the receiver 200 to the management server 300 based on a predetermined operation received by the display control unit 110 on the predetermined screen displayed on the receiver 200.
  • the input information transmission unit 120 receives the user specified when the user who uses this system registers the use, which is received by the display control unit 110 based on the operation on the menu screen displayed on the receiver 200.
  • Identification information for identification (login ID, user ID, name, nickname, etc., hereinafter referred to as user name) is transmitted to the management server 300 as input information.
  • the input information transmission unit 120 includes the disembarkation position information selected by the receiver 200 on the selection screen displayed on the receiver 200 by the display control unit 110 and the number of people displayed on the receiver 200 by the display control unit 110.
  • the number of people information input to the receiver 200 is transmitted to the management server 300 on the input screen.
  • the input information includes the user identification information or the user name set at the time of user registration to identify the user.
  • FIG. 3 is a diagram showing an example of the internal configuration of the management server 300 shown in FIG.
  • the management server 300 shown in FIG. 1 includes a position information acquisition unit 310, a database 320, a database update unit 330, a vehicle allocation unit 340, a time calculation unit 350, and a time information transmission unit 360. And a vehicle communication unit 370 and an authentication unit 380.
  • FIG. 3 shows only the main components related to the present embodiment among the components included in the management server 300 shown in FIG. Further, the boarding position of the user described below is set in the management server 300 together with the user identification information at the time of registration in this system.
  • the position closest to that address among the preset positions (for example, in front of a bus stop, in front of a public facility, at a predetermined intersection, in front of his / her home, etc.) Is registered in the management server 300 as a boarding position in association with the user identification information.
  • the position information acquisition unit 310 acquires vehicle position information indicating the existing positions of the vehicles 400-1 to 400-n.
  • the position information acquisition unit 310 acquires the vehicle position information of the vehicles 400-1 to 400-n assigned by the vehicle allocation unit 340 at a predetermined cycle.
  • the position information acquisition unit 310 updates the vehicle position information stored in the database 320 every time the vehicle position information of the vehicles 400-1 to 400-n is acquired.
  • the method of acquiring the vehicle position information may be a method using a GPS (Global Positioning System) function, and is not particularly specified.
  • the database 320 includes vehicle identification information previously assigned to vehicles 400-1 to 400-n, travel route information indicating a travel route of vehicles 400-1 to 400-n, and boarding of vehicles 400-1 to 400-n.
  • the number of people information indicating the possible number of people and the vehicle position information acquired by the position information acquisition unit 310 are associated and stored as association information. Further, the database 320 stores the user name, the user identification information, and the boarding position of the user in association with each other as the user information.
  • FIG. 4 is a diagram showing an example of the association information stored in the database 320 shown in FIG.
  • the database 320 shown in FIG. 3 stores vehicle identification information, travel route information, number of people information, and vehicle position information in association with each other.
  • the vehicle identification information is information that can identify each of the vehicles 400-1 to 400-n, and is information that is uniquely assigned to each of the vehicles 400-1 to 400-n.
  • the vehicle identification information may be any information as long as the management server 300 can identify each of the vehicles 400-1 to 400-n.
  • the vehicle identification information may be a list of numbers, may use alphabets, or may be a combination of numbers and alphabets.
  • the travel route information is information indicating the route on which the vehicles 400-1 to 400-n travel (travel).
  • This traveling route is a route on which the vehicles 400-1 to 400-n travel according to the boarding position and the disembarking position of the user.
  • the travel route information may be map information indicating the travel route on the map, or text information indicating the departure position, the passing position, and the arrival position.
  • the number of people information is information indicating the number of people who can board the vehicles 400-1 to 400-n.
  • the vehicle position information may be information acquired by the position information acquisition unit 310, and may be information in which the existence position is marked on the map, or may be text information using latitude / longitude or the like.
  • the database update unit 330 updates the travel route information and the number of people information stored in the database 320 based on the input information transmitted from the input information transmission unit 120. For example, the database update unit 330 uses the database 320 based on the disembarkation position indicated by the disembarkation position information and the boarding position set according to the user identification information among the input information transmitted from the input information transmission unit 120. The travel route information stored in is updated. Further, the database update unit 330 updates the number of people information stored in the database 320 based on the number of people information among the input information transmitted from the input information transmission unit 120.
  • the vehicle allocation unit 340 allocates vehicles based on the input information transmitted from the input information transmission unit 120 and the correspondence information stored in the database 320.
  • the vehicle allocation unit 340 allocates vehicles based on the disembarkation position information and the number of people information included in the input information transmitted from the input information transmission unit 120 and the association information stored in the database 320.
  • the vehicle allocation unit 340 has a travel route indicated by the travel route information stored in the database 320 based on the boarding position set according to the user identification information and the disembarkation position indicated by the disembarkation position information included in the input information. Among them, a vehicle to which the vehicle identification information associated with the travel route information indicating the most suitable travel route is assigned is assigned.
  • the most suitable driving route is, for example, used from the current vehicle position in consideration of the traffic conditions of the driving route (for example, traffic congestion information, traffic regulation such as one-way traffic, number of signals, timing of turning on green light, etc.).
  • This is the route that is most easily moved to the boarding position set according to the person identification information, and the destination of the vehicle is the disembarkation position indicated by the disembarkation position information included in the input information.
  • the vehicle allocation unit 340 allocates vehicles in which the number of people indicated by the number of people information stored in the database 320 satisfies the number of people indicated by the number of people information included in the input information transmitted from the input information transmission unit 120. ..
  • the time calculation unit 350 responds to the vehicle position information acquired by the position information acquisition unit 310 of the vehicle assigned by the vehicle allocation unit 340 and the user identification information included in the input information transmitted from the input information transmission unit 120. Based on the boarding position set in the above and the travel route information stored in the database 320, the arrival time at which the vehicle assigned by the vehicle allocation unit 340 arrives at the boarding position is calculated.
  • the distance traveled by the vehicle from the current vehicle position to the boarding position is calculated based on the boarding position, the traveling route, and the current vehicle position, and the arrival time is calculated based on the calculated route.
  • the traveling speed of the vehicle used in this case may be one calculated / learned based on the traveling history on the route, one calculated based on traffic conditions, or a constant speed.
  • the time calculation unit 350 calculates the arrival time in that cycle or a predetermined cycle based on the vehicle position information acquired by the position information acquisition unit 310 in a preset cycle, the boarding position, and the travel route information.
  • the time information transmission unit 360 transmits the time information indicating the arrival time calculated by the time calculation unit 350 to the terminal device 100.
  • the time information transmission unit 360 transmits the time information indicating the arrival time calculated by the time calculation unit 350 in a preset cycle to the terminal device 100 at that cycle or a predetermined cycle.
  • the vehicle communication unit 370 notifies the vehicle of the boarding position set according to the address of the user who uses the vehicle assigned by the vehicle allocation unit 340.
  • the vehicle communication unit 370 notifies the vehicle assigned by the vehicle allocation unit 340 of the disembarkation position indicated by the disembarkation position information transmitted from the input information transmission unit 120.
  • the vehicle communication unit 370 notifies the vehicle assigned by the vehicle allocation unit 340 of the number of people information included in the input information transmitted from the input information transmission unit 120.
  • the authentication unit 380 authenticates the user who intends to use this system. Specifically, the authentication unit 380 determines whether or not the user name transmitted from the terminal device 100 is stored in the database 320. When the user name transmitted from the terminal device 100 is stored in the database 320, the authentication unit 380 determines that the authentication for the user is successful.
  • 5A and 5B are sequence diagrams for explaining an example of a vehicle allocation service providing method in the vehicle allocation system shown in FIG.
  • the user who intends to receive this service needs to register as a user in this system.
  • the terminal device 100 causes the receiver 200 to display a predetermined screen for user registration, and the information for registration is input to the terminal device 100 based on the operation performed by the user on the screen. Will be done.
  • This registration information includes at least the user name and the user's address or whereabouts to identify the user.
  • the terminal device 100 transmits the input information to the management server 300.
  • the management server 300 stores the information transmitted from the terminal device 100. At this time, the management server 300 issues the user identification information about the user, and stores the user name included in the transmitted information and the user identification information in the database 320 in association with each other.
  • the management server 300 selects a boarding position according to the user's address or whereabouts included in the transmitted information from a plurality of preset boarding positions, and the selected boarding position and user identification information. Is stored in the database 320 in association with.
  • the management server 300 may select the one closest to the user's address or whereabouts as the boarding position from a plurality of preset boarding positions.
  • the management server 300 may select the one that is most easily moved from the user's address or whereabouts as the boarding position from a plurality of preset boarding positions.
  • the input information transmission unit 120 of the terminal device 100 transmits the input user name to the management server 300 (step S2).
  • the user operates the terminal device 100 or the receiver 200 to display a predetermined menu screen on the receiver 200, and the terminal performs an operation for a usage request performed on the displayed menu screen. It is executed when the device 100 accepts it.
  • the operation for the usage request is to input the user name when the user has registered as a user according to the menu screen.
  • security information such as a password is registered at the time of registration, the security information may be input according to the menu screen.
  • the remote controller attached to the terminal device 100 or the receiver 200 may be used.
  • the authentication unit 380 of the management server 300 determines whether or not the transmitted user name is stored in the database 320, and authenticates the user. (Step S3).
  • the authentication unit 380 determines that the authentication is successful.
  • the authentication unit 380 determines that the authentication has failed.
  • the above-mentioned security information may also be used, or a general authentication process may be used.
  • the authentication unit 380 notifies the terminal device 100 of the authentication result (step S4).
  • the display control unit 110 causes the receiver 200 to display the selection screen (step S5). Further, the display control unit 110 causes the receiver 200 to display the number of people input screen (step S6). Either the process of step S5 or the process of step S6 may be performed first.
  • the display control unit 110 causes the receiver 200 to display that the user who has entered the user name cannot use this system (service). It may be present, or it may be something that does not display anything.
  • FIG. 6 is a diagram showing an example of a selection screen to be displayed on the receiver 200 by the display control unit 110 in step S5.
  • the receiver 200 displays a selection screen for selecting the desired destination (getting off position) of the user.
  • the selection screen is a display screen in which a plurality of preset destinations are displayed, and a desired destination can be selected by the user's operation.
  • FIG. 7 is a diagram showing an example of a number input screen to be displayed on the receiver 200 by the display control unit 110 in step S6.
  • the receiver 200 displays a number input screen for inputting the number of people to be used.
  • the number of people input screen may be a display screen in which a plurality of preset choices of the number of people are displayed and the number of people to be used can be selected by the user's operation.
  • the screen may be a screen in which an input frame is displayed so that the number of people to be input can be directly input by the user's operation.
  • the input information transmission unit 120 transmits the input information including these to the management server 300 (step S7).
  • This input information may include the user name of the user.
  • the vehicle allocation unit 340 uses the input information transmitted from the input information transmission unit 120 and the correspondence information stored in the database 320 based on the input information. Allocate a vehicle (step S8).
  • the specific method of allocating the vehicle is as described above.
  • the position information acquisition unit 310 acquires the vehicle position information of the vehicle assigned by the vehicle allocation unit 340 (step S9). Subsequently, the time calculation unit 350 uses the vehicle position information acquired by the position information acquisition unit 310 for the vehicle assigned by the vehicle allocation unit 340 and the user identification information included in the input information transmitted from the input information transmission unit 120. Based on the boarding position set according to the above and the travel route information stored in the database 320, the arrival time at which the vehicle assigned by the vehicle allocation unit 340 arrives at the boarding position is calculated (step S10). At this time, the time calculation unit 350 may acquire the vehicle position information of the vehicle assigned by the vehicle allocation unit 340 from the association information stored in the database 320.
  • the time information transmission unit 360 transmits the vehicle allocation information including the arrival time calculated by the time calculation unit 350 to the terminal device 100 (step S11).
  • the display control unit 110 causes the receiver 200 to display the vehicle allocation information screen showing the vehicle allocation information (step S12).
  • FIG. 8 is a diagram showing an example of a vehicle allocation information screen displayed on the receiver 200 by the display control unit 110 in step S12.
  • the receiver 200 displays a vehicle allocation information screen including the fact that the input vehicle arrangement for the destination has been completed and the time until the vehicle arrives at the boarding position.
  • the vehicle allocation information screen may include the arrival time when the vehicle arrives at the boarding position instead of showing the time until the vehicle arrives at the boarding position as shown in FIG.
  • the vehicle allocation information screen includes a display for selecting whether or not to approve the vehicle allocation (hereinafter, referred to as an approval confirmation display).
  • an approval confirmation display select "Yes, please” if you approve the vehicle allocation, or select "No, not necessary” if you do not approve the vehicle allocation. It becomes a display prompting the operation.
  • the display control unit 110 causes the receiver 200 to display the reception completion screen corresponding to (referred to as) (step S13).
  • the reception completion screen is a screen indicating that the vehicle allocation is completed.
  • the reception completion screen is a screen indicating that the cancellation of the vehicle allocation has been accepted.
  • FIG. 9 is a diagram showing an example of a reception completion screen displayed on the receiver 200 by the display control unit 110 in step S13 when the user performs an operation to approve the vehicle allocation.
  • the receiver 200 displays a reception completion screen including information indicating that the arrangement of the vehicle has been completed (confirmed) and the time until the vehicle arrives at the boarding position.
  • the reception completion screen may include the arrival time when the vehicle arrives at the boarding position instead of showing the time until the vehicle arrives at the boarding position as shown in FIG.
  • FIG. 10 is a diagram showing an example of a reception completion screen displayed on the receiver 200 by the display control unit 110 in step S13 when the user performs an operation that does not approve the vehicle allocation. As shown in FIG. 10, the receiver 200 displays a reception completion screen including the fact that the request for vehicle arrangement has been cancelled.
  • step S14 the input information transmission unit 120 transmits the result information to the management server 300 (step S14).
  • the process of step S14 is a process performed after the result information corresponding to the operation performed for the approval confirmation display included in the vehicle allocation information screen is input to the terminal device 100, and the process is performed in step S13. It may be done before it is done.
  • the vehicle allocation is confirmed, so that the vehicle is used for the vehicle allocation.
  • the database update unit 330 updates the travel route information and the number of people information stored in the database 320 based on the information of the person (boarding position and number of people information according to the address). Further, the vehicle communication unit 370 of the management server 300 transmits information indicating the user name, the boarding position, the number of passengers, and the disembarking position requested for the vehicle allocation to the vehicle assigned by the vehicle allocation unit 340 in step S8. (Step S15).
  • the vehicle assigned by the vehicle allocation unit 340 displays the information indicating the user name, the boarding position, the number of passengers, and the disembarking position when the vehicle communication unit 370 transmits the information.
  • the vehicle is equipped with a communication device on which a display is mounted, and such information is displayed on the display.
  • FIG. 11 is a diagram showing an example of information displayed on a display mounted on a communication device mounted on a vehicle.
  • the display mounted on the communication device mounted on the vehicle displays information indicating the name of the user who has been requested to dispatch the vehicle, the boarding position, the number of passengers, and the disembarking position.
  • the driver of the vehicle can grasp the information on the boarding and disembarking of the user.
  • the information shown in FIG. 11 does not necessarily have to be displayed in the vehicle.
  • step S14 the position information acquisition unit 310 acquires the position information of the assigned vehicle at a preset cycle (step S16).
  • step S16 Each time the position information acquisition unit 310 acquires the vehicle position information of the assigned vehicle, the time calculation unit 350 calculates the time when the vehicle arrives at the boarding position (step S17). The method of calculating the arrival time is the same as that in step S10 described above.
  • step S18 Each time the time calculation unit 350 calculates the arrival time, the time information transmission unit 360 transmits the arrival time information indicating the arrival time to the terminal device 100 (step S18). Then, the display control unit 110 of the terminal device 100 causes the receiver 200 to display a vehicle allocation information screen including the arrival time indicated by the arrival time information transmitted from the time information transmission unit 360 (step S19).
  • FIG. 12 is a diagram showing an example of a vehicle allocation information screen displayed on the receiver 200 by the display control unit 110 in step S19.
  • the receiver 200 displays the arrival time (or time until arrival) of the vehicle and additional information such as other points to be noted.
  • the display control unit 110 causes the receiver 200 to display a vehicle allocation information screen showing the transmitted arrival time information each time. That is, the arrival time information in the vehicle allocation information screen displayed on the receiver 200 by the display control unit 110 is periodically updated.
  • the communication device mounted on the vehicle on which the user has boarded notifies the management server 300 to that effect, and the processing of the management server 300 for the vehicle allocation is completed.
  • Whether or not the user has boarded may be determined by using a predetermined operation (input) performed by the driver of the vehicle on the communication device, or a sensor attached to the vehicle that detects the user's boarding. (Not shown) may be used.
  • the terminal device 100 causes the receiver 200 to display a selection screen for allowing the user to select a disembarkation position from a plurality of preset destinations, and the vehicle allocation unit 340 displays the selected disembarkation position.
  • the optimum vehicle is assigned based on the boarding position and the number of passengers of the user and the traveling route, the vehicle position and the number of passengers of each vehicle.
  • the time calculation unit 350 calculates the arrival time of the vehicle's boarding position based on the current vehicle position, the traveling route, and the boarding position, and the time information transmitting unit 360 sets the arrival time to the terminal device 100. Notice. Therefore, the convenience of the vehicle dispatch service via the communication network can be improved.
  • the processing performed by each of the above-mentioned components may be performed by a logic circuit manufactured according to the purpose.
  • a computer program (hereinafter referred to as a program) in which the processing contents are described as a procedure is recorded on a recording medium readable by a device (for example, a management server 300; hereinafter referred to as an information processing device) including each component.
  • the program recorded on the recording medium may be read by the information processing apparatus and executed.
  • Recording media that can be read by an information processing device include floppy (registered trademark) discs, magneto-optical discs, DVDs (Digital Amsterdam Disc), CDs (Compact Discs), Blu-ray (registered trademarks) Discs, and USB (Universal Serials).
  • a transferable recording medium such as a memory
  • a memory such as a ROM (Read Only Memory) and a RAM (Random Access Memory) built in an information processing device, an HDD (Hard Disc Drive), and the like.
  • the program recorded on the recording medium is read by a CPU provided in the information processing device, and the same processing as described above is performed under the control of the CPU.
  • the CPU operates as a computer that executes a program read from a recording medium in which the program is recorded.

Landscapes

  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • Radar, Positioning & Navigation (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Remote Sensing (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Traffic Control Systems (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

A terminal device (100) causes a receiver (200) to display a selection screen image for a user to select an alighting location from among a plurality of preset destinations, and a management server (300): allocates an optimal vehicle on the basis of the selected alighting location, the boarding location and number of users, and the travel route, vehicle location, and number of users who can board for each vehicle; calculates an time of arrival at the boarding location of the vehicle on the basis of the current location of the vehicle, the travel route, and the boarding location; and notifies a terminal device (100) of the calculated time of arrival.

Description

配車システム、管理サーバ、配車サービス提供方法およびプログラムVehicle dispatch system, management server, vehicle dispatch service provision method and program
　本発明は、配車システム、管理サーバ、配車サービス提供方法およびプログラムに関する。 The present invention relates to a vehicle dispatch system, a management server, a vehicle dispatch service providing method, and a program.
　近年、利用者が所持するスマートフォン等の通信端末装置を操作して、通信ネットワークを介してタクシーの配車の依頼を行い、依頼を受け付けた配車センタが、その利用者の位置と車両の位置とに基づいて、配車を行うシステムが普及している（例えば、特許文献１参照。）。また、最近では、タクシー等の車両に複数の利用者が相乗りするケースも増えてきている。 In recent years, a communication terminal device such as a smartphone owned by a user is operated to request a taxi dispatch via a communication network, and the dispatch center that receives the request determines the position of the user and the position of the vehicle. Based on this, a system for dispatching vehicles has become widespread (see, for example, Patent Document 1). Recently, there are increasing cases where multiple users synergize with vehicles such as taxis.
特開２００３－３１７１９１号公報Japanese Unexamined Patent Publication No. 2003-317191
　特許文献１に記載されたようなシステムにおいて、複数の利用者の相乗りを可能とした場合、それぞれの利用者の乗車場所と降車場所とが、それぞれの利用者が個別に希望した様々なものとなり、タクシー等の車両の走行経路が定まらない。そのため、通信ネットワークを介した配車サービスの利便性が低くなってしまうという問題点がある。 In a system as described in Patent Document 1, when a plurality of users can ride together, the boarding place and the getting-off place of each user become various individually desired by each user. , The travel route of vehicles such as taxis is not determined. Therefore, there is a problem that the convenience of the vehicle dispatch service via the communication network is lowered.
　本発明の目的は、通信ネットワークを介した配車サービスの利便性を向上させることができる配車システム、管理サーバ、配車サービス提供方法およびプログラムを提供することにある。 An object of the present invention is to provide a vehicle dispatch system, a management server, a vehicle dispatch service providing method and a program capable of improving the convenience of a vehicle dispatch service via a communication network.
　本発明の配車システムは、
　端末装置と、管理サーバとを有し、
　前記端末装置は、
　受像機に所定の画面を表示させる表示制御部と、
　前記受像機に表示させた前記所定の画面に対して受け付けた所定の操作に基づいて前記受像機に入力された入力情報を前記管理サーバへ送信する入力情報送信部とを有し、
　前記管理サーバは、
　車両の存在位置を示す車両位置情報を取得する位置情報取得部と、
　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と，前記位置情報取得部が取得した車両位置情報とを対応付けて対応付け情報として記憶するデータベースと、
　前記データベースに記憶されている前記走行経路情報および前記人数情報を、前記入力情報送信部から送信されてきた入力情報に基づいて更新していくデータベース更新部と、
　前記入力情報送信部から送信されてきた入力情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる車両割り当て部と、
　前記車両割り当て部が割り当てた車両の、前記位置情報取得部が取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記車両割り当て部が割り当てた車両が前記乗車位置に到着する到着時刻を算出する時刻算出部と、
　前記時刻算出部が算出した到着時刻を示す時刻情報を前記端末装置へ送信する時刻情報送信部とを有し、
　前記表示制御部は、前記受像機に前記所定の画面として降車位置を選択するための選択画面と乗車する人数を入力するための人数入力画面とを表示させ、前記時刻情報送信部から前記時刻情報が送信されてくると、前記受像機に該時刻情報を表示させ、
　前記入力情報送信部は、前記選択画面に対して受像機にて選択された降車位置情報と、前記人数入力画面に対して受像機に入力された人数情報とを前記管理サーバへ送信し、
　前記車両割り当て部は、前記乗車位置と、前記入力情報送信部から送信されてきた降車位置情報および人数情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる。 The vehicle dispatch system of the present invention
It has a terminal device and a management server,
The terminal device is
A display control unit that displays a predetermined screen on the receiver,
It has an input information transmitting unit that transmits input information input to the receiver to the management server based on a predetermined operation received for the predetermined screen displayed on the receiver.
The management server
A position information acquisition unit that acquires vehicle position information indicating the location of the vehicle,
The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the vehicle position information acquired by the position information acquisition unit are provided. A database that is associated and stored as association information,
A database update unit that updates the travel route information and the number of people information stored in the database based on the input information transmitted from the input information transmission unit.
A vehicle allocation unit that allocates the vehicle based on the input information transmitted from the input information transmission unit and the correspondence information stored in the database.
The vehicle allocation unit is based on the vehicle position information acquired by the position information acquisition unit, the boarding position set according to the user's address, and the travel route information of the vehicle assigned by the vehicle allocation unit. A time calculation unit that calculates the arrival time when the vehicle assigned by
It has a time information transmission unit that transmits time information indicating an arrival time calculated by the time calculation unit to the terminal device.
The display control unit causes the receiver to display a selection screen for selecting a disembarkation position and a number input screen for inputting the number of passengers as the predetermined screen, and the time information transmission unit displays the time information. Is transmitted, the receiver is made to display the time information, and the time information is displayed.
The input information transmission unit transmits the disembarkation position information selected by the receiver to the selection screen and the number of people information input to the receiver to the number input screen to the management server.
The vehicle allocation unit allocates the vehicle based on the boarding position, the disembarkation position information and the number of people information transmitted from the input information transmission unit, and the association information stored in the database.
　また、本発明の管理サーバは、
　車両の存在位置を示す車両位置情報を取得する位置情報取得部と、
　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と、前記位置情報取得部が取得した車両位置情報とを対応付けて対応付け情報として記憶するデータベースと、
　前記データベースに記憶されている前記走行経路情報および前記人数情報を、端末装置から送信されてきた入力情報に基づいて更新していくデータベース更新部と、
　前記端末装置から送信されてきた入力情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる車両割り当て部と、
　前記車両割り当て部が割り当てた車両の、前記位置情報取得部が取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記乗車位置に前記車両割り当て部が割り当てた車両が到着する到着時刻を算出する時刻算出部と、
　前記時刻算出部が算出した到着時刻を示す時刻情報を前記端末装置へ送信する時刻情報送信部とを有する。 Further, the management server of the present invention is
A position information acquisition unit that acquires vehicle position information indicating the location of the vehicle,
The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the vehicle position information acquired by the position information acquisition unit are provided. A database that is associated and stored as association information,
A database update unit that updates the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device.
A vehicle allocation unit that allocates the vehicle based on the input information transmitted from the terminal device and the association information stored in the database.
Based on the vehicle position information of the vehicle assigned by the vehicle allocation unit, the vehicle position information acquired by the position information acquisition unit, the boarding position set according to the user's address, and the travel route information, the boarding position is reached. A time calculation unit that calculates the arrival time of the vehicle assigned by the vehicle allocation unit, and
It has a time information transmission unit that transmits time information indicating an arrival time calculated by the time calculation unit to the terminal device.
　また、本発明の配車サービス提供方法は、
　車両の存在位置を示す車両位置情報を取得する処理と、
　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と、前記取得した車両位置情報とを対応付けてデータベースに記憶されている対応付け情報と、端末装置から送信されてきた入力情報とに基づいて、前記車両を割り当てる処理と、
　前記データベースに記憶されている前記走行経路情報および前記人数情報を、前記端末装置から送信されてきた入力情報に基づいて更新していく処理と、
　前記割り当てた車両の、前記取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記乗車位置に前記割り当てた車両が到着する到着時刻を算出する処理と、
　前記算出した到着時刻を示す時刻情報を前記端末装置へ送信する処理とを行う。 Further, the method of providing the vehicle dispatch service of the present invention is:
The process of acquiring vehicle position information indicating the location of the vehicle, and
The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the acquired vehicle position information are associated with each other in the database. The process of allocating the vehicle based on the stored correspondence information and the input information transmitted from the terminal device, and
A process of updating the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device.
The arrival time at which the assigned vehicle arrives at the boarding position based on the acquired vehicle position information of the assigned vehicle, the boarding position set according to the user's address, and the traveling route information. And the process of calculating
The process of transmitting the time information indicating the calculated arrival time to the terminal device is performed.
　また、本発明のプログラムは、
　コンピュータに実行させるためのプログラムであって、
　車両の存在位置を示す車両位置情報を取得する手順と、
　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と、前記取得した車両位置情報とを対応付けてデータベースに記憶されている対応付け情報と、端末装置から送信されてきた入力情報とに基づいて、前記車両を割り当てる手順と、
　前記データベースに記憶されている前記走行経路情報および前記人数情報を、前記端末装置から送信されてきた入力情報に基づいて更新していく手順と、
　前記割り当てた車両の、前記取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記乗車位置に前記割り当てた車両が到着する到着時刻を算出する手順と、
　前記算出した到着時刻を示す時刻情報を前記端末装置へ送信する手順とを実行させる。 In addition, the program of the present invention
It ’s a program that you want your computer to run.
The procedure for acquiring vehicle position information indicating the location of the vehicle and
The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the acquired vehicle position information are associated with each other in the database. A procedure for allocating the vehicle based on the stored correspondence information and the input information transmitted from the terminal device, and
A procedure for updating the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device, and
The arrival time at which the assigned vehicle arrives at the boarding position based on the acquired vehicle position information of the assigned vehicle, the boarding position set according to the user's address, and the traveling route information. And the procedure to calculate
The procedure of transmitting the time information indicating the calculated arrival time to the terminal device is executed.
　本発明においては、通信ネットワークを介した配車サービスの利便性を向上させることができる。 In the present invention, the convenience of the vehicle dispatch service via the communication network can be improved.
本発明の配車システムの実施の一形態を示す図である。It is a figure which shows one Embodiment of the vehicle dispatch system of this invention. 図１に示した端末装置の内部構成の一例を示す図である。It is a figure which shows an example of the internal structure of the terminal apparatus shown in FIG. 図１に示した管理サーバの内部構成の一例を示す図である。It is a figure which shows an example of the internal structure of the management server shown in FIG. 図３に示したデータベースに記憶されている対応付け情報の一例を示す図である。It is a figure which shows an example of the correspondence information stored in the database shown in FIG. 図１に示した配車システムにおける配車サービス提供方法の一例を説明するためのシーケンス図である。It is a sequence diagram for demonstrating an example of the vehicle dispatch service provision method in the vehicle dispatch system shown in FIG. 図１に示した配車システムにおける配車サービス提供方法の一例を説明するためのシーケンス図である。It is a sequence diagram for demonstrating an example of the vehicle dispatch service provision method in the vehicle dispatch system shown in FIG. ステップＳ５にて表示制御部が受像機に表示させる選択画面の一例を示す図である。It is a figure which shows an example of the selection screen which a display control unit displays on a receiver in step S5. ステップＳ６にて表示制御部が受像機に表示させる人数入力画面の一例を示す図である。It is a figure which shows an example of the number of people input screen which a display control unit displays on a receiver in step S6. ステップＳ１２にて表示制御部が受像機に表示させる配車情報画面の一例を示す図である。It is a figure which shows an example of the vehicle allocation information screen which a display control unit displays on a receiver in step S12. 利用者が配車について了承する操作を行った場合にステップＳ１３にて表示制御部が受像機に表示させる受付完了画面の一例を示す図である。It is a figure which shows an example of the reception completion screen which the display control unit displays on the receiver in step S13 when the user performs the operation which acknowledges the vehicle allocation. 利用者が配車について了承しない操作を行った場合にステップＳ１３にて表示制御部が受像機に表示させる受付完了画面の一例を示す図である。It is a figure which shows an example of the reception completion screen which a display control unit displays on a receiver in step S13 when a user performs an operation which does not approve about vehicle allocation. 車両に搭載された通信装置に実装されたディスプレイに表示された情報の一例を示す図である。It is a figure which shows an example of the information displayed on the display mounted on the communication device mounted on the vehicle. ステップＳ１９にて表示制御部が受像機に表示させる配車情報画面の一例を示す図である。It is a figure which shows an example of the vehicle allocation information screen which a display control unit displays on a receiver in step S19.
　以下に、本発明の実施の形態について図面を参照して説明する。 Hereinafter, embodiments of the present invention will be described with reference to the drawings.
　図１は、本発明の配車システムの実施の一形態を示す図である。本形態における配車システムは図１に示すように、端末装置１００と、受像機２００と、管理サーバ３００と、車両４００－１～４００－ｎ（ｎは自然数）とを有する。端末装置１００と、管理サーバ３００と、車両４００－１～４００－ｎ（ｎは自然数）とは互いに通信ネットワーク５００を介して接続されている。端末装置１００と受像機２００とが接続されている。端末装置１００と受像機２００との接続は、無線通信を介するものであっても良いし、有線通信を介するものであっても良い。また、図１には、端末装置１００および受像機２００を、それぞれ１つずつ示しているが、これらは本システムからのサービスを受ける利用者ごとに設けられている。 FIG. 1 is a diagram showing an embodiment of the vehicle allocation system of the present invention. As shown in FIG. 1, the vehicle allocation system in this embodiment includes a terminal device 100, a receiver 200, a management server 300, and vehicles 400-1 to 400-n (n is a natural number). The terminal device 100, the management server 300, and the vehicles 400-1 to 400-n (n is a natural number) are connected to each other via the communication network 500. The terminal device 100 and the receiver 200 are connected. The connection between the terminal device 100 and the receiver 200 may be via wireless communication or wired communication. Further, FIG. 1 shows one terminal device 100 and one receiver 200, which are provided for each user who receives the service from the system.
　受像機２００は、端末装置１００から送信された信号に基づいて、画像を表示する。受像機２００は、例えば、放送を受信して表示するテレビジョン受像機であっても良い。車両４００－１～４００－ｎは、複数の人の相乗りを可能とする車両であって、一般的な道路を走行するバスや乗用車等である。 The receiver 200 displays an image based on the signal transmitted from the terminal device 100. The receiver 200 may be, for example, a television receiver that receives and displays a broadcast. Vehicles 400-1 to 400-n are vehicles that allow a plurality of people to share a carpool, such as a bus or a passenger car traveling on a general road.
　図２は、図１に示した端末装置１００の内部構成の一例を示す図である。図１に示した端末装置１００は図２に示すように、表示制御部１１０と、入力情報送信部１２０とを有する。なお、図２には、図１に示した端末装置１００が有する構成要素のうち、本形態に関わる主要な構成要素のみを示した。 FIG. 2 is a diagram showing an example of the internal configuration of the terminal device 100 shown in FIG. As shown in FIG. 2, the terminal device 100 shown in FIG. 1 has a display control unit 110 and an input information transmission unit 120. Note that FIG. 2 shows only the main components related to the present embodiment among the components included in the terminal device 100 shown in FIG.
　表示制御部１１０は、受像機２００に所定の画面を表示させる。表示制御部１１０は、受像機２００に所定の画面として、利用者の降車位置となる行き先を選択するための選択画面と乗車する人数を入力するための人数入力画面とを表示させる。表示制御部１１０は、管理サーバ３００から時刻情報が送信されてくると、送信されてきた時刻情報が示す時刻を受像機２００に表示させる。また、表示制御部１１０は、管理サーバ３００から送信されてきた時刻情報ととともに、確認を行うための確認画面を受像機２００に表示させる。さらに、表示制御部１１０は、確認画面に対して受け付けた所定の操作に基づいて受像機２００に入力された結果情報に応じた受付完了画面を受像機２００に表示させる。 The display control unit 110 causes the receiver 200 to display a predetermined screen. The display control unit 110 causes the receiver 200 to display a selection screen for selecting a destination to be the disembarkation position of the user and a number input screen for inputting the number of passengers as predetermined screens. When the time information is transmitted from the management server 300, the display control unit 110 causes the receiver 200 to display the time indicated by the transmitted time information. Further, the display control unit 110 causes the receiver 200 to display a confirmation screen for confirmation together with the time information transmitted from the management server 300. Further, the display control unit 110 causes the receiver 200 to display a reception completion screen according to the result information input to the receiver 200 based on a predetermined operation received on the confirmation screen.
　入力情報送信部１２０は、表示制御部１１０が受像機２００に表示させた所定の画面に対して受け付けた所定の操作に基づいて受像機２００に入力された入力情報を管理サーバ３００へ送信する。入力情報送信部１２０は、表示制御部１１０が受像機２００に表示させたメニュー画面に対する操作に基づいて受け付けた、本システムを利用する利用者が利用の登録を行ったときに指定した利用者を識別するための識別情報（ログインＩＤや利用者ＩＤ、氏名、ニックネーム等。以下、利用者名と称する）を入力情報として管理サーバ３００へ送信する。入力情報送信部１２０は、表示制御部１１０が受像機２００に表示させた選択画面に対して受像機２００にて選択された降車位置情報と、表示制御部１１０が受像機２００に表示させた人数入力画面に対して受像機２００に入力された人数情報とを管理サーバ３００へ送信する。また、入力情報には、利用者を識別するために利用者の登録時に設定された利用者識別情報または利用者名が含まれる。 The input information transmission unit 120 transmits the input information input to the receiver 200 to the management server 300 based on a predetermined operation received by the display control unit 110 on the predetermined screen displayed on the receiver 200. The input information transmission unit 120 receives the user specified when the user who uses this system registers the use, which is received by the display control unit 110 based on the operation on the menu screen displayed on the receiver 200. Identification information for identification (login ID, user ID, name, nickname, etc., hereinafter referred to as user name) is transmitted to the management server 300 as input information. The input information transmission unit 120 includes the disembarkation position information selected by the receiver 200 on the selection screen displayed on the receiver 200 by the display control unit 110 and the number of people displayed on the receiver 200 by the display control unit 110. The number of people information input to the receiver 200 is transmitted to the management server 300 on the input screen. In addition, the input information includes the user identification information or the user name set at the time of user registration to identify the user.
　図３は、図１に示した管理サーバ３００の内部構成の一例を示す図である。図１に示した管理サーバ３００は図３に示すように、位置情報取得部３１０と、データベース３２０と、データベース更新部３３０と、車両割り当て部３４０と、時刻算出部３５０と、時刻情報送信部３６０と、車両通信部３７０と、認証部３８０とを有する。なお、図３には、図１に示した管理サーバ３００が有する構成要素のうち、本形態に関わる主要な構成要素のみを示した。また、以下に説明する利用者の乗車位置は、本システムへの登録時に利用者識別情報とともに管理サーバ３００に設定されるものである。例えば、本システムへの登録時に利用者が自宅の住所を登録することで、あらかじめ設定された位置（例えば、バス停、公共施設前、所定の交差点、自宅前等）のうちその住所に最も近い位置が乗車位置として利用者識別情報と対応付けられて管理サーバ３００に登録される。 FIG. 3 is a diagram showing an example of the internal configuration of the management server 300 shown in FIG. As shown in FIG. 3, the management server 300 shown in FIG. 1 includes a position information acquisition unit 310, a database 320, a database update unit 330, a vehicle allocation unit 340, a time calculation unit 350, and a time information transmission unit 360. And a vehicle communication unit 370 and an authentication unit 380. Note that FIG. 3 shows only the main components related to the present embodiment among the components included in the management server 300 shown in FIG. Further, the boarding position of the user described below is set in the management server 300 together with the user identification information at the time of registration in this system. For example, when the user registers his / her home address when registering to this system, the position closest to that address among the preset positions (for example, in front of a bus stop, in front of a public facility, at a predetermined intersection, in front of his / her home, etc.) Is registered in the management server 300 as a boarding position in association with the user identification information.
　位置情報取得部３１０は、車両４００－１～４００－ｎの存在位置を示す車両位置情報を取得する。位置情報取得部３１０は、車両割り当て部３４０が割り当てた車両４００－１～４００－ｎの車両位置情報を所定の周期で取得する。位置情報取得部３１０は、車両４００－１～４００－ｎの車両位置情報を取得するたびに、データベース３２０に記憶されている車両位置情報を更新していく。車両位置情報の取得方法は、ＧＰＳ（Ｇｌｏｂａｌ　Ｐｏｓｉｔｉｏｎｉｎｇ　Ｓｙｓｔｅｍ）機能を用いるものであっても良く、特に規定しない。 The position information acquisition unit 310 acquires vehicle position information indicating the existing positions of the vehicles 400-1 to 400-n. The position information acquisition unit 310 acquires the vehicle position information of the vehicles 400-1 to 400-n assigned by the vehicle allocation unit 340 at a predetermined cycle. The position information acquisition unit 310 updates the vehicle position information stored in the database 320 every time the vehicle position information of the vehicles 400-1 to 400-n is acquired. The method of acquiring the vehicle position information may be a method using a GPS (Global Positioning System) function, and is not particularly specified.
　データベース３２０は、車両４００－１～４００－ｎにあらかじめ付与された車両識別情報と、車両４００－１～４００－ｎの走行経路を示す走行経路情報と、車両４００－１～４００－ｎに乗車可能な人数を示す人数情報と、位置情報取得部３１０が取得した車両位置情報とを対応付けて対応付け情報として記憶する。さらに、データベース３２０は、利用者名と利用者識別情報と利用者の乗車位置とを対応付けて利用者情報として記憶する。 The database 320 includes vehicle identification information previously assigned to vehicles 400-1 to 400-n, travel route information indicating a travel route of vehicles 400-1 to 400-n, and boarding of vehicles 400-1 to 400-n. The number of people information indicating the possible number of people and the vehicle position information acquired by the position information acquisition unit 310 are associated and stored as association information. Further, the database 320 stores the user name, the user identification information, and the boarding position of the user in association with each other as the user information.
　図４は、図３に示したデータベース３２０に記憶されている対応付け情報の一例を示す図である。図３に示したデータベース３２０には図４に示すように、車両識別情報と、走行経路情報と、人数情報と、車両位置情報とが対応付けられて記憶されている。車両識別情報は、車両４００－１～４００－ｎそれぞれを互いに識別できる情報であって、車両４００－１～４００－ｎそれぞれ固有にあらかじめ付与された情報である。車両識別情報は、管理サーバ３００が車両４００－１～４００－ｎそれぞれを識別できるものであれば良い。例えば、車両識別情報は、数字の羅列であっても良いし、アルファベットを用いたものであっても良いし、数字とアルファベットとの組み合わせであっても良い。走行経路情報は、車両４００－１～４００－ｎが走行する（走行している）経路を示す情報である。この走行経路は、車両４００－１～４００－ｎが、利用者の乗車位置および降車位置に応じて走行する経路である。走行経路情報は、地図上に走行経路を示す地図情報であっても良いし、出発位置から通過位置、到着位置を示すテキスト情報であっても良い。人数情報は、車両４００－１～４００－ｎに乗車可能な人数を示す情報である。車両位置情報は、位置情報取得部３１０が取得した情報であって、地図上に存在位置がマーキングされた情報であっても良いし、緯度経度等を用いたテキスト情報であっても良い。 FIG. 4 is a diagram showing an example of the association information stored in the database 320 shown in FIG. As shown in FIG. 4, the database 320 shown in FIG. 3 stores vehicle identification information, travel route information, number of people information, and vehicle position information in association with each other. The vehicle identification information is information that can identify each of the vehicles 400-1 to 400-n, and is information that is uniquely assigned to each of the vehicles 400-1 to 400-n. The vehicle identification information may be any information as long as the management server 300 can identify each of the vehicles 400-1 to 400-n. For example, the vehicle identification information may be a list of numbers, may use alphabets, or may be a combination of numbers and alphabets. The travel route information is information indicating the route on which the vehicles 400-1 to 400-n travel (travel). This traveling route is a route on which the vehicles 400-1 to 400-n travel according to the boarding position and the disembarking position of the user. The travel route information may be map information indicating the travel route on the map, or text information indicating the departure position, the passing position, and the arrival position. The number of people information is information indicating the number of people who can board the vehicles 400-1 to 400-n. The vehicle position information may be information acquired by the position information acquisition unit 310, and may be information in which the existence position is marked on the map, or may be text information using latitude / longitude or the like.
　データベース更新部３３０は、データベース３２０に記憶されている走行経路情報および人数情報を、入力情報送信部１２０送信されてきた入力情報に基づいて更新していく。例えば、データベース更新部３３０は、入力情報送信部１２０から送信されてくる入力情報のうち、降車位置情報が示す降車位置と利用者識別情報に応じて設定された乗車位置とに基づいて、データベース３２０に記憶されている走行経路情報を更新していく。また、データベース更新部３３０は、入力情報送信部１２０から送信されてくる入力情報のうち、人数情報に基づいて、データベース３２０に記憶されている人数情報を更新していく。 The database update unit 330 updates the travel route information and the number of people information stored in the database 320 based on the input information transmitted from the input information transmission unit 120. For example, the database update unit 330 uses the database 320 based on the disembarkation position indicated by the disembarkation position information and the boarding position set according to the user identification information among the input information transmitted from the input information transmission unit 120. The travel route information stored in is updated. Further, the database update unit 330 updates the number of people information stored in the database 320 based on the number of people information among the input information transmitted from the input information transmission unit 120.
　車両割り当て部３４０は、入力情報送信部１２０から送信されてきた入力情報と、データベース３２０に記憶されている対応付け情報とに基づいて、車両を割り当てる。車両割り当て部３４０は、入力情報送信部１２０から送信されてきた入力情報に含まれる降車位置情報と人数情報と、データベース３２０に記憶されている対応付け情報とに基づいて、車両を割り当てる。車両割り当て部３４０は、利用者識別情報に応じて設定された乗車位置と入力情報に含まれる降車位置情報が示す降車位置とに基づいて、データベース３２０に記憶されている走行経路情報が示す走行経路のうち最も適している走行経路を示す走行経路情報と対応付けられている車両識別情報が付与された車両を割り当てる。最も適している走行経路とは、例えば、走行経路の交通事情（例えば、渋滞情報、一方通行等の交通規制、信号数、青信号の点灯のタイミング等）を考慮して、現在の車両位置から利用者識別情報に応じて設定された乗車位置へ最も移動しやすい経路であって、その車両の行き先が入力情報に含まれる降車位置情報が示す降車位置である経路である。また、車両割り当て部３４０は、データベース３２０に記憶された人数情報が示す人数が、入力情報送信部１２０から送信されてきた入力情報に含まれる人数情報が示す人数を満たす車両を割り当てることは言うまでもない。 The vehicle allocation unit 340 allocates vehicles based on the input information transmitted from the input information transmission unit 120 and the correspondence information stored in the database 320. The vehicle allocation unit 340 allocates vehicles based on the disembarkation position information and the number of people information included in the input information transmitted from the input information transmission unit 120 and the association information stored in the database 320. The vehicle allocation unit 340 has a travel route indicated by the travel route information stored in the database 320 based on the boarding position set according to the user identification information and the disembarkation position indicated by the disembarkation position information included in the input information. Among them, a vehicle to which the vehicle identification information associated with the travel route information indicating the most suitable travel route is assigned is assigned. The most suitable driving route is, for example, used from the current vehicle position in consideration of the traffic conditions of the driving route (for example, traffic congestion information, traffic regulation such as one-way traffic, number of signals, timing of turning on green light, etc.). This is the route that is most easily moved to the boarding position set according to the person identification information, and the destination of the vehicle is the disembarkation position indicated by the disembarkation position information included in the input information. Needless to say, the vehicle allocation unit 340 allocates vehicles in which the number of people indicated by the number of people information stored in the database 320 satisfies the number of people indicated by the number of people information included in the input information transmitted from the input information transmission unit 120. ..
　時刻算出部３５０は、車両割り当て部３４０が割り当てた車両の、位置情報取得部３１０が取得した車両位置情報と、入力情報送信部１２０から送信されてきた入力情報に含まれる利用者識別情報に応じて設定された乗車位置と、データベース３２０に記憶されている走行経路情報とに基づいて、その乗車位置に車両割り当て部３４０が割り当てた車両が到着する到着時刻を算出する。ここで、乗車位置と走行経路と現在の車両位置とに基づいて、現在の車両位置から乗車位置までの車両が走行する道のりが算出されるが、算出された道のりに基づいて到着時刻を算出する際に用いられる車両の走行速度は、その経路での走行履歴に基づいて算出・学習されたものや、交通事情に基づいて算出されたもの、一定の速度であっても良い。時刻算出部３５０は、位置情報取得部３１０があらかじめ設定された周期で取得した車両位置情報と、乗車位置と、走行経路情報とに基づいて、到着時刻をその周期または所定の周期で算出する。 The time calculation unit 350 responds to the vehicle position information acquired by the position information acquisition unit 310 of the vehicle assigned by the vehicle allocation unit 340 and the user identification information included in the input information transmitted from the input information transmission unit 120. Based on the boarding position set in the above and the travel route information stored in the database 320, the arrival time at which the vehicle assigned by the vehicle allocation unit 340 arrives at the boarding position is calculated. Here, the distance traveled by the vehicle from the current vehicle position to the boarding position is calculated based on the boarding position, the traveling route, and the current vehicle position, and the arrival time is calculated based on the calculated route. The traveling speed of the vehicle used in this case may be one calculated / learned based on the traveling history on the route, one calculated based on traffic conditions, or a constant speed. The time calculation unit 350 calculates the arrival time in that cycle or a predetermined cycle based on the vehicle position information acquired by the position information acquisition unit 310 in a preset cycle, the boarding position, and the travel route information.
　時刻情報送信部３６０は、時刻算出部３５０が算出した到着時刻を示す時刻情報を端末装置１００へ送信する。時刻情報送信部３６０は、時刻算出部３５０があらかじめ設定された周期で算出した到着時刻を示す時刻情報を端末装置１００へその周期または所定の周期で送信する。 The time information transmission unit 360 transmits the time information indicating the arrival time calculated by the time calculation unit 350 to the terminal device 100. The time information transmission unit 360 transmits the time information indicating the arrival time calculated by the time calculation unit 350 in a preset cycle to the terminal device 100 at that cycle or a predetermined cycle.
　車両通信部３７０は、車両割り当て部３４０が割り当てた車両を利用する利用者の住所に応じて設定された乗車位置を、その車両へ通知する。車両通信部３７０は、入力情報送信部１２０から送信されてきた降車位置情報が示す降車位置を、車両割り当て部３４０が割り当てた車両へ通知する。車両通信部３７０は、入力情報送信部１２０から送信されてきた入力情報に含まれる人数情報を、車両割り当て部３４０が割り当てた車両へ通知する。 The vehicle communication unit 370 notifies the vehicle of the boarding position set according to the address of the user who uses the vehicle assigned by the vehicle allocation unit 340. The vehicle communication unit 370 notifies the vehicle assigned by the vehicle allocation unit 340 of the disembarkation position indicated by the disembarkation position information transmitted from the input information transmission unit 120. The vehicle communication unit 370 notifies the vehicle assigned by the vehicle allocation unit 340 of the number of people information included in the input information transmitted from the input information transmission unit 120.
　認証部３８０は、本システムを利用しようとする利用者の認証を行う。具体的には、認証部３８０は、端末装置１００から送信されてきた利用者名がデータベース３２０に記憶されているかどうかを判定する。端末装置１００から送信されてきた利用者名がデータベース３２０に記憶されている場合、認証部３８０はその利用者についての認証が成功したと判定する。 The authentication unit 380 authenticates the user who intends to use this system. Specifically, the authentication unit 380 determines whether or not the user name transmitted from the terminal device 100 is stored in the database 320. When the user name transmitted from the terminal device 100 is stored in the database 320, the authentication unit 380 determines that the authentication for the user is successful.
　以下に、図１に示した配車システムにおける配車サービス提供方法について説明する。図５Ａおよび図５Ｂは、図１に示した配車システムにおける配車サービス提供方法の一例を説明するためのシーケンス図である。 The method of providing the vehicle dispatch service in the vehicle dispatch system shown in FIG. 1 will be described below. 5A and 5B are sequence diagrams for explaining an example of a vehicle allocation service providing method in the vehicle allocation system shown in FIG.
　本サービスを受けようとする利用者が本システムに利用者登録を行う必要がある。この利用者登録では、端末装置１００が受像機２００に利用者登録用の所定の画面を表示させ、その画面に対して利用者が行った操作に基づいて端末装置１００に登録用の情報が入力される。この登録用の情報には、少なくとも利用者を識別するための利用者名および利用者の住所または居所が含まれる。端末装置１００は、入力された情報を管理サーバ３００へ送信する。管理サーバ３００は、端末装置１００から送信されてきた情報を記憶する。このとき、管理サーバ３００はその利用者についての利用者識別情報を発行し、送信されてきた情報に含まれる利用者名と利用者識別情報とを対応付けてデータベース３２０に記憶する。また、管理サーバ３００は、送信されてきた情報に含まれる利用者の住所または居所に応じた乗車位置を、あらかじめ設定されている複数の乗車位置から選択し、選択した乗車位置と利用者識別情報とを対応付けてデータベース３２０に記憶する。管理サーバ３００は、あらかじめ設定されている複数の乗車位置の中から、利用者の住所または居所から最も距離の近いものを乗車位置として選択するものであっても良い。または、管理サーバ３００は、あらかじめ設定されている複数の乗車位置の中から、利用者の住所または居所から最も移動しやすいものを乗車位置として選択するものであっても良い。 The user who intends to receive this service needs to register as a user in this system. In this user registration, the terminal device 100 causes the receiver 200 to display a predetermined screen for user registration, and the information for registration is input to the terminal device 100 based on the operation performed by the user on the screen. Will be done. This registration information includes at least the user name and the user's address or whereabouts to identify the user. The terminal device 100 transmits the input information to the management server 300. The management server 300 stores the information transmitted from the terminal device 100. At this time, the management server 300 issues the user identification information about the user, and stores the user name included in the transmitted information and the user identification information in the database 320 in association with each other. In addition, the management server 300 selects a boarding position according to the user's address or whereabouts included in the transmitted information from a plurality of preset boarding positions, and the selected boarding position and user identification information. Is stored in the database 320 in association with. The management server 300 may select the one closest to the user's address or whereabouts as the boarding position from a plurality of preset boarding positions. Alternatively, the management server 300 may select the one that is most easily moved from the user's address or whereabouts as the boarding position from a plurality of preset boarding positions.
　まず、端末装置１００が利用者からサービス利用要求を受け付けると（ステップＳ１）、端末装置１００の入力情報送信部１２０は、入力された利用者名を管理サーバ３００へ送信する（ステップＳ２）。具体的には、利用者が端末装置１００または受像機２００を操作して受像機２００に所定のメニュー画面を表示させ、表示されたメニュー画面に対して行われた利用要求のための操作を端末装置１００が受け付けることで、実行される。利用要求のための操作は、利用者が利用者登録を行ったときの利用者名をメニュー画面に従って入力するものである。このとき、登録時にパスワード等のセキュリティ情報を登録している場合、セキュリティ情報をメニュー画面に従って入力するものであっても良い。なお、利用者が端末装置１００や受像機２００を操作する際、これらに付属されたリモコンを用いるものであっても良い。 First, when the terminal device 100 receives the service use request from the user (step S1), the input information transmission unit 120 of the terminal device 100 transmits the input user name to the management server 300 (step S2). Specifically, the user operates the terminal device 100 or the receiver 200 to display a predetermined menu screen on the receiver 200, and the terminal performs an operation for a usage request performed on the displayed menu screen. It is executed when the device 100 accepts it. The operation for the usage request is to input the user name when the user has registered as a user according to the menu screen. At this time, if security information such as a password is registered at the time of registration, the security information may be input according to the menu screen. When the user operates the terminal device 100 or the receiver 200, the remote controller attached to the terminal device 100 or the receiver 200 may be used.
　端末装置１００から利用者名が送信されてくると、管理サーバ３００の認証部３８０は、送信されてきた利用者名がデータベース３２０に記憶されているかどうかを判定して、その利用者の認証を行う（ステップＳ３）。端末装置１００から送信されてきた利用者名がデータベース３２０に記憶されている場合、認証部３８０は認証成功と判定する。一方、端末装置１００から送信されてきた利用者名がデータベース３２０に記憶されていない場合は、認証部３８０は認証失敗と判定する。この認証には、上述したセキュリティ情報も用いるものや、一般的な認証処理を用いるものであっても良い。続いて、認証部３８０は、認証の結果を端末装置１００へ通知する（ステップＳ４）。 When the user name is transmitted from the terminal device 100, the authentication unit 380 of the management server 300 determines whether or not the transmitted user name is stored in the database 320, and authenticates the user. (Step S3). When the user name transmitted from the terminal device 100 is stored in the database 320, the authentication unit 380 determines that the authentication is successful. On the other hand, if the user name transmitted from the terminal device 100 is not stored in the database 320, the authentication unit 380 determines that the authentication has failed. For this authentication, the above-mentioned security information may also be used, or a general authentication process may be used. Subsequently, the authentication unit 380 notifies the terminal device 100 of the authentication result (step S4).
　認証部３８０から通知された結果が認証成功である場合、表示制御部１１０は、受像機２００に選択画面を表示させる（ステップＳ５）。また、表示制御部１１０は、受像機２００に人数入力画面を表示させる（ステップＳ６）。このステップＳ５の処理と、ステップＳ６の処理とは、どちらが先に行われても良い。一方、認証部３８０から通知された結果が認証失敗である場合、表示制御部１１０は、利用者名を入力した利用者が本システム（サービス）を利用できない旨を受像機２００に表示させるものであっても良いし、何も表示させないものであっても良い。 When the result notified from the authentication unit 380 is successful authentication, the display control unit 110 causes the receiver 200 to display the selection screen (step S5). Further, the display control unit 110 causes the receiver 200 to display the number of people input screen (step S6). Either the process of step S5 or the process of step S6 may be performed first. On the other hand, when the result notified from the authentication unit 380 is an authentication failure, the display control unit 110 causes the receiver 200 to display that the user who has entered the user name cannot use this system (service). It may be present, or it may be something that does not display anything.
　図６は、ステップＳ５にて表示制御部１１０が受像機２００に表示させる選択画面の一例を示す図である。図６に示すように、受像機２００には利用者の希望の行き先（降車位置）を選択するための選択画面が表示される。選択画面は、図６に示すように、あらかじめ設定された複数の行き先が表示され、その中から希望する行き先を利用者の操作で選択できるような表示画面である。 FIG. 6 is a diagram showing an example of a selection screen to be displayed on the receiver 200 by the display control unit 110 in step S5. As shown in FIG. 6, the receiver 200 displays a selection screen for selecting the desired destination (getting off position) of the user. As shown in FIG. 6, the selection screen is a display screen in which a plurality of preset destinations are displayed, and a desired destination can be selected by the user's operation.
　図７は、ステップＳ６にて表示制御部１１０が受像機２００に表示させる人数入力画面の一例を示す図である。図７に示すように、受像機２００には利用する人数を入力するための人数入力画面が表示される。人数入力画面は、図７に示すように、あらかじめ設定された人数の選択肢が複数表示され、その中から利用する人数を利用者の操作で選択できるような表示画面であっても良いし、利用する人数を利用者の操作で直接入力できるような入力枠が表示される画面であっても良い。 FIG. 7 is a diagram showing an example of a number input screen to be displayed on the receiver 200 by the display control unit 110 in step S6. As shown in FIG. 7, the receiver 200 displays a number input screen for inputting the number of people to be used. As shown in FIG. 7, the number of people input screen may be a display screen in which a plurality of preset choices of the number of people are displayed and the number of people to be used can be selected by the user's operation. The screen may be a screen in which an input frame is displayed so that the number of people to be input can be directly input by the user's operation.
　選択画面および人数入力画面に対する利用者の操作に基づいて、行き先の選択および利用人数の入力が完了すると、これらを含む入力情報を入力情報送信部１２０が管理サーバ３００へ送信する（ステップＳ７）。この入力情報には、利用者の利用者名が含まれるものであっても良い。 When the destination selection and the input of the number of users are completed based on the user's operation on the selection screen and the number of people input screen, the input information transmission unit 120 transmits the input information including these to the management server 300 (step S7). This input information may include the user name of the user.
　入力情報送信部１２０から入力情報が送信されてくると、車両割り当て部３４０は、入力情報送信部１２０から送信されてきた入力情報と、データベース３２０に記憶されている対応付け情報とに基づいて、車両を割り当てる（ステップＳ８）。車両の具体的な割り当て方法は上述した通りである。 When the input information is transmitted from the input information transmission unit 120, the vehicle allocation unit 340 uses the input information transmitted from the input information transmission unit 120 and the correspondence information stored in the database 320 based on the input information. Allocate a vehicle (step S8). The specific method of allocating the vehicle is as described above.
　車両割り当て部３４０が割り当てた車両の車両位置情報を位置情報取得部３１０が取得する（ステップＳ９）。続いて、時刻算出部３５０は、車両割り当て部３４０が割り当てた車両について位置情報取得部３１０が取得した車両位置情報と、入力情報送信部１２０から送信されてきた入力情報に含まれる利用者識別情報に応じて設定された乗車位置と、データベース３２０に記憶されている走行経路情報とに基づいて、その乗車位置に車両割り当て部３４０が割り当てた車両が到着する到着時刻を算出する（ステップＳ１０）。このとき、時刻算出部３５０は、車両割り当て部３４０が割り当てた車両の車両位置情報をデータベース３２０に記憶されている対応付け情報から取得するものであっても良い。 The position information acquisition unit 310 acquires the vehicle position information of the vehicle assigned by the vehicle allocation unit 340 (step S9). Subsequently, the time calculation unit 350 uses the vehicle position information acquired by the position information acquisition unit 310 for the vehicle assigned by the vehicle allocation unit 340 and the user identification information included in the input information transmitted from the input information transmission unit 120. Based on the boarding position set according to the above and the travel route information stored in the database 320, the arrival time at which the vehicle assigned by the vehicle allocation unit 340 arrives at the boarding position is calculated (step S10). At this time, the time calculation unit 350 may acquire the vehicle position information of the vehicle assigned by the vehicle allocation unit 340 from the association information stored in the database 320.
　すると、時刻情報送信部３６０は、時刻算出部３５０が算出した到着時刻を含む配車情報を端末装置１００へ送信する（ステップＳ１１）。時刻情報送信部３６０から配車情報が送信されてくると、表示制御部１１０は配車情報を示す配車情報画面を受像機２００に表示させる（ステップＳ１２）。 Then, the time information transmission unit 360 transmits the vehicle allocation information including the arrival time calculated by the time calculation unit 350 to the terminal device 100 (step S11). When the vehicle allocation information is transmitted from the time information transmission unit 360, the display control unit 110 causes the receiver 200 to display the vehicle allocation information screen showing the vehicle allocation information (step S12).
　図８は、ステップＳ１２にて表示制御部１１０が受像機２００に表示させる配車情報画面の一例を示す図である。図８に示すように、受像機２００には、入力した行き先の車両の手配が完了した旨とその車両が乗車位置に到着するまでの時間とが含まれる配車情報画面が表示される。配車情報画面は、図８に示すような車両が乗車位置に到着するまでの時間を示す代わりに、車両が乗車位置に到着する到着時刻が含まれるものであっても良い。また、配車情報画面には、その配車について了承するか否かを選択するための表示（以下、了承確認表示と称する）が含まれる。図８に示した例では、了承確認表示は、配車について了承する場合、「はい、お願いします」を選択するように、また、配車について了承しない場合は、「いいえ、不要です」を選択するように操作を促す表示となる。 FIG. 8 is a diagram showing an example of a vehicle allocation information screen displayed on the receiver 200 by the display control unit 110 in step S12. As shown in FIG. 8, the receiver 200 displays a vehicle allocation information screen including the fact that the input vehicle arrangement for the destination has been completed and the time until the vehicle arrives at the boarding position. The vehicle allocation information screen may include the arrival time when the vehicle arrives at the boarding position instead of showing the time until the vehicle arrives at the boarding position as shown in FIG. In addition, the vehicle allocation information screen includes a display for selecting whether or not to approve the vehicle allocation (hereinafter, referred to as an approval confirmation display). In the example shown in FIG. 8, for the approval confirmation display, select "Yes, please" if you approve the vehicle allocation, or select "No, not necessary" if you do not approve the vehicle allocation. It becomes a display prompting the operation.
　配車情報画面に含まれる了承確認表示に対して、利用者がその配車について了承するか否かを選択する操作を行うと、その操作に基づいて選択（入力）された情報（以下、結果情報と称する）に応じた受付完了画面を表示制御部１１０が受像機２００に表示させる（ステップＳ１３）。例えば、利用者がその配車について了承する操作を行った場合、受付完了画面は、配車が完了した旨を示す画面である。一方、利用者がその配車について了承しない操作を行った場合、受付完了画面は、配車のキャンセルが受け付けられた旨を示す画面である。 When the user selects whether or not to approve the vehicle allocation on the approval confirmation display included in the vehicle allocation information screen, the information selected (input) based on the operation (hereinafter, the result information) The display control unit 110 causes the receiver 200 to display the reception completion screen corresponding to (referred to as) (step S13). For example, when the user performs an operation to approve the vehicle allocation, the reception completion screen is a screen indicating that the vehicle allocation is completed. On the other hand, when the user performs an operation that does not approve the vehicle allocation, the reception completion screen is a screen indicating that the cancellation of the vehicle allocation has been accepted.
　図９は、利用者が配車について了承する操作を行った場合にステップＳ１３にて表示制御部１１０が受像機２００に表示させる受付完了画面の一例を示す図である。図９に示すように、受像機２００には、車両の手配が完了（確定）した旨とその車両が乗車位置に到着するまでの時間を示す情報とが含まれる受付完了画面が表示される。受付完了画面は、図９に示すような車両が乗車位置に到着するまでの時間を示す代わりに、車両が乗車位置に到着する到着時刻が含まれるものであっても良い。 FIG. 9 is a diagram showing an example of a reception completion screen displayed on the receiver 200 by the display control unit 110 in step S13 when the user performs an operation to approve the vehicle allocation. As shown in FIG. 9, the receiver 200 displays a reception completion screen including information indicating that the arrangement of the vehicle has been completed (confirmed) and the time until the vehicle arrives at the boarding position. The reception completion screen may include the arrival time when the vehicle arrives at the boarding position instead of showing the time until the vehicle arrives at the boarding position as shown in FIG.
　図１０は、利用者が配車について了承しない操作を行った場合にステップＳ１３にて表示制御部１１０が受像機２００に表示させる受付完了画面の一例を示す図である。図１０に示すように、受像機２００には、車両の手配の依頼をキャンセルした旨が含まれる受付完了画面が表示される。 FIG. 10 is a diagram showing an example of a reception completion screen displayed on the receiver 200 by the display control unit 110 in step S13 when the user performs an operation that does not approve the vehicle allocation. As shown in FIG. 10, the receiver 200 displays a reception completion screen including the fact that the request for vehicle arrangement has been cancelled.
　続いて、入力情報送信部１２０は、結果情報を管理サーバ３００へ送信する（ステップＳ１４）。このステップＳ１４の処理は、配車情報画面に含まれる了承確認表示に対して行われた操作に応じた結果情報が端末装置１００に入力された後に行われる処理であって、ステップＳ１３に処理が行われる前に行われても良い。 Subsequently, the input information transmission unit 120 transmits the result information to the management server 300 (step S14). The process of step S14 is a process performed after the result information corresponding to the operation performed for the approval confirmation display included in the vehicle allocation information screen is input to the terminal device 100, and the process is performed in step S13. It may be done before it is done.
　すると、ステップＳ１２にて表示制御部１１０が受像機２００に表示させた配車情報画面に対して利用者がその配車について了承する操作を行った場合、その配車が確定するため、その配車についての利用者の情報（住所に応じた乗車位置および人数情報）に基づいて、データベース更新部３３０がデータベース３２０に記憶されている走行経路情報および人数情報を更新する。また、管理サーバ３００の車両通信部３７０は、当該配車の依頼のあった利用者名、乗車位置、乗車人数および降車位置を示す情報を、車両割り当て部３４０がステップＳ８で割り当てた車両へ送信する（ステップＳ１５）。車両割り当て部３４０が割り当てた車両は、車両通信部３７０から利用者名、乗車位置、乗車人数および降車位置を示す情報が送信されてくると、それらの情報を表示する。ここで、車両にはディスプレイが実装された通信装置が搭載されており、そのディスプレイにこれらの情報が表示される。 Then, when the user performs an operation to approve the vehicle allocation on the vehicle allocation information screen displayed on the receiver 200 by the display control unit 110 in step S12, the vehicle allocation is confirmed, so that the vehicle is used for the vehicle allocation. The database update unit 330 updates the travel route information and the number of people information stored in the database 320 based on the information of the person (boarding position and number of people information according to the address). Further, the vehicle communication unit 370 of the management server 300 transmits information indicating the user name, the boarding position, the number of passengers, and the disembarking position requested for the vehicle allocation to the vehicle assigned by the vehicle allocation unit 340 in step S8. (Step S15). The vehicle assigned by the vehicle allocation unit 340 displays the information indicating the user name, the boarding position, the number of passengers, and the disembarking position when the vehicle communication unit 370 transmits the information. Here, the vehicle is equipped with a communication device on which a display is mounted, and such information is displayed on the display.
　図１１は、車両に搭載された通信装置に実装されたディスプレイに表示された情報の一例を示す図である。車両に搭載された通信装置に実装されたディスプレイには図１１に示すように、配車の依頼のあった利用者名、乗車位置、乗車人数および降車位置を示す情報が表示される。配車された車両においてこのような表示が行われることで、乗車する利用者の乗車および降車の情報を当該車両の運転手が把握することができる。なお、自動運転システムのような車両に運転手が搭乗しない場合、図１１に示した情報は車両において必ずしも表示される必要はない。 FIG. 11 is a diagram showing an example of information displayed on a display mounted on a communication device mounted on a vehicle. As shown in FIG. 11, the display mounted on the communication device mounted on the vehicle displays information indicating the name of the user who has been requested to dispatch the vehicle, the boarding position, the number of passengers, and the disembarking position. By performing such a display on the dispatched vehicle, the driver of the vehicle can grasp the information on the boarding and disembarking of the user. When the driver does not board a vehicle such as an automatic driving system, the information shown in FIG. 11 does not necessarily have to be displayed in the vehicle.
　ステップＳ１４の後（ステップＳ１５の後でなくても良い）、位置情報取得部３１０は、割り当てられた車両の位置情報をあらかじめ設定された周期で取得する（ステップＳ１６）。位置情報取得部３１０が割り当てられた車両の車両位置情報を取得すると、その都度、時刻算出部３５０が乗車位置に車両が到着する時刻を算出する（ステップＳ１７）。到着時刻の算出方法は、上述したステップＳ１０におけるものと同じである。時刻算出部３５０が到着時刻を算出すると、その都度、時刻情報送信部３６０が到着時刻を示す到着時刻情報を端末装置１００へ送信する（ステップＳ１８）。すると、端末装置１００の表示制御部１１０は、時刻情報送信部３６０から送信されてきた到着時刻情報が示す到着時刻が含まれる配車情報画面を受像機２００に表示させる（ステップＳ１９）。 After step S14 (not necessarily after step S15), the position information acquisition unit 310 acquires the position information of the assigned vehicle at a preset cycle (step S16). Each time the position information acquisition unit 310 acquires the vehicle position information of the assigned vehicle, the time calculation unit 350 calculates the time when the vehicle arrives at the boarding position (step S17). The method of calculating the arrival time is the same as that in step S10 described above. Each time the time calculation unit 350 calculates the arrival time, the time information transmission unit 360 transmits the arrival time information indicating the arrival time to the terminal device 100 (step S18). Then, the display control unit 110 of the terminal device 100 causes the receiver 200 to display a vehicle allocation information screen including the arrival time indicated by the arrival time information transmitted from the time information transmission unit 360 (step S19).
　図１２は、ステップＳ１９にて表示制御部１１０が受像機２００に表示させる配車情報画面の一例を示す図である。図１２に示すように、受像機２００には、車両の到着時刻（または到着するまでの時間）とその他の留意事項等の付加情報とが表示される。時刻情報送信部３６０から到着時刻情報が周期的に送信されてくる場合、その都度、送信されてきた到着時刻情報を示す配車情報画面を表示制御部１１０が受像機２００に表示させる。つまり、表示制御部１１０が受像機２００に表示させる配車情報画面の中の到着時刻情報が周期的に更新されていく。 FIG. 12 is a diagram showing an example of a vehicle allocation information screen displayed on the receiver 200 by the display control unit 110 in step S19. As shown in FIG. 12, the receiver 200 displays the arrival time (or time until arrival) of the vehicle and additional information such as other points to be noted. When the arrival time information is periodically transmitted from the time information transmission unit 360, the display control unit 110 causes the receiver 200 to display a vehicle allocation information screen showing the transmitted arrival time information each time. That is, the arrival time information in the vehicle allocation information screen displayed on the receiver 200 by the display control unit 110 is periodically updated.
　その後、車両が乗車位置に到着し、利用者が乗車すると、利用者が乗車した車両に搭載された通信装置から管理サーバ３００へその旨が通知され、当該配車についての管理サーバ３００の処理は終了する。利用者が乗車したかどうかの判定は、その車両の運転手が通信装置に対して行う所定の操作（入力）を用いても良いし、車両に取り付けられた、利用者の乗車を検知するセンサ（不図示）を用いて行っても良い。 After that, when the vehicle arrives at the boarding position and the user gets on the vehicle, the communication device mounted on the vehicle on which the user has boarded notifies the management server 300 to that effect, and the processing of the management server 300 for the vehicle allocation is completed. To do. Whether or not the user has boarded may be determined by using a predetermined operation (input) performed by the driver of the vehicle on the communication device, or a sensor attached to the vehicle that detects the user's boarding. (Not shown) may be used.
　このように、端末装置１００が受像機２００に、あらかじめ設定された複数の行き先の中から降車位置を利用者に選択させるための選択画面を表示させ、車両割り当て部３４０が、選択された降車位置、利用者の乗車位置および利用人数と、車両それぞれの走行経路、車両位置および乗車可能な人数とに基づいて、最適な車両を割り当てる。そして、時刻算出部３５０が、現在の車両位置と、走行経路と、乗車位置とに基づいて、車両の乗車位置の到着時刻を算出し、時刻情報送信部３６０が、到着時刻を端末装置１００へ通知する。そのため、通信ネットワークを介した配車サービスの利便性を向上させることができる。 In this way, the terminal device 100 causes the receiver 200 to display a selection screen for allowing the user to select a disembarkation position from a plurality of preset destinations, and the vehicle allocation unit 340 displays the selected disembarkation position. , The optimum vehicle is assigned based on the boarding position and the number of passengers of the user and the traveling route, the vehicle position and the number of passengers of each vehicle. Then, the time calculation unit 350 calculates the arrival time of the vehicle's boarding position based on the current vehicle position, the traveling route, and the boarding position, and the time information transmitting unit 360 sets the arrival time to the terminal device 100. Notice. Therefore, the convenience of the vehicle dispatch service via the communication network can be improved.
　以上、各構成要素に各機能（処理）それぞれを分担させて説明したが、この割り当ては上述したものに限定しない。また、構成要素の構成についても、上述した形態はあくまでも例であって、これに限定しない。 The above explanation has been made by assigning each function (processing) to each component, but this allocation is not limited to the above. Further, the above-described form is merely an example of the configuration of the component elements, and the present invention is not limited to this.
　上述した各構成要素が行う処理は、目的に応じてそれぞれ作製された論理回路で行うようにしても良い。また、処理内容を手順として記述したコンピュータプログラム（以下、プログラムと称する）を各構成要素を具備した装置（例えば、管理サーバ３００。以下、情報処理装置と称する）にて読取可能な記録媒体に記録し、この記録媒体に記録されたプログラムを情報処理装置に読み込ませ、実行するものであっても良い。情報処理装置にて読取可能な記録媒体とは、フロッピー（登録商標）ディスク、光磁気ディスク、ＤＶＤ（Ｄｉｇｉｔａｌ　Ｖｅｒｓａｔｉｌｅ　Ｄｉｓｃ）、ＣＤ（Ｃｏｍｐａｃｔ　Ｄｉｓｃ）、Ｂｌｕ－ｒａｙ（登録商標）　Ｄｉｓｃ、ＵＳＢ（Ｕｎｉｖｅｒｓａｌ　Ｓｅｒｉａｌ　Ｂｕｓ）メモリなどの移設可能な記録媒体の他、情報処理装置に内蔵されたＲＯＭ（Ｒｅａｄ　Ｏｎｌｙ　Ｍｅｍｏｒｙ）、ＲＡＭ（Ｒａｎｄｏｍ　Ａｃｃｅｓｓ　Ｍｅｍｏｒｙ）等のメモリやＨＤＤ（Ｈａｒｄ　Ｄｉｓｃ　Ｄｒｉｖｅ）等を指す。この記録媒体に記録されたプログラムは、情報処理装置に設けられたＣＰＵにて読み込まれ、ＣＰＵの制御によって、上述したものと同様の処理が行われる。ここで、ＣＰＵは、プログラムが記録された記録媒体から読み込まれたプログラムを実行するコンピュータとして動作するものである。 The processing performed by each of the above-mentioned components may be performed by a logic circuit manufactured according to the purpose. Further, a computer program (hereinafter referred to as a program) in which the processing contents are described as a procedure is recorded on a recording medium readable by a device (for example, a management server 300; hereinafter referred to as an information processing device) including each component. However, the program recorded on the recording medium may be read by the information processing apparatus and executed. Recording media that can be read by an information processing device include floppy (registered trademark) discs, magneto-optical discs, DVDs (Digital Versailles Disc), CDs (Compact Discs), Blu-ray (registered trademarks) Discs, and USB (Universal Serials). Bus) In addition to a transferable recording medium such as a memory, it refers to a memory such as a ROM (Read Only Memory) and a RAM (Random Access Memory) built in an information processing device, an HDD (Hard Disc Drive), and the like. The program recorded on the recording medium is read by a CPU provided in the information processing device, and the same processing as described above is performed under the control of the CPU. Here, the CPU operates as a computer that executes a program read from a recording medium in which the program is recorded.
　以上、本発明の望ましい実施形態および実施例について提示し、詳細に説明したが、本発明は上記実施形態および実施例に限定されるものではなく、要旨を逸脱しない限り、さまざまな変更および修正が可能である。 Although the preferred embodiments and examples of the present invention have been presented and described in detail above, the present invention is not limited to the above embodiments and examples, and various changes and modifications can be made without departing from the gist. It is possible.
　この出願は、２０１９年１１月６日に出願された日本出願特願２０１９－２０１３６０を基礎とする優先権を主張し、その開示の全てをここに取り込む。 This application claims priority based on Japanese application Japanese Patent Application No. 2019-201360 filed on November 6, 2019, and incorporates all of its disclosures herein.

Claims (13)

  1. 　端末装置と、管理サーバとを有し、
    　前記端末装置は、
    　受像機に所定の画面を表示させる表示制御部と、
    　前記受像機に表示させた前記所定の画面に対して受け付けた所定の操作に基づいて前記受像機に入力された入力情報を前記管理サーバへ送信する入力情報送信部とを有し、
    　前記管理サーバは、
    　車両の存在位置を示す車両位置情報を取得する位置情報取得部と、
    　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と，前記位置情報取得部が取得した車両位置情報とを対応付けて対応付け情報として記憶するデータベースと、
    　前記データベースに記憶されている前記走行経路情報および前記人数情報を、前記入力情報送信部から送信されてきた入力情報に基づいて更新していくデータベース更新部と、
    　前記入力情報送信部から送信されてきた入力情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる車両割り当て部と、
    　前記車両割り当て部が割り当てた車両の、前記位置情報取得部が取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記車両割り当て部が割り当てた車両が前記乗車位置に到着する到着時刻を算出する時刻算出部と、
    　前記時刻算出部が算出した到着時刻を示す時刻情報を前記端末装置へ送信する時刻情報送信部とを有し、
    　前記表示制御部は、前記受像機に前記所定の画面として降車位置を選択するための選択画面と乗車する人数を入力するための人数入力画面とを表示させ、前記時刻情報送信部から前記時刻情報が送信されてくると、前記受像機に該時刻情報を表示させ、
    　前記入力情報送信部は、前記選択画面に対して受像機にて選択された降車位置情報と、前記人数入力画面に対して受像機に入力された人数情報とを前記管理サーバへ送信し、
    　前記車両割り当て部は、前記乗車位置と、前記入力情報送信部から送信されてきた降車位置情報および人数情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる配車システム。     It has a terminal device and a management server,
    The terminal device is
    A display control unit that displays a predetermined screen on the receiver,
    It has an input information transmitting unit that transmits input information input to the receiver to the management server based on a predetermined operation received for the predetermined screen displayed on the receiver.
    The management server
    A position information acquisition unit that acquires vehicle position information indicating the location of the vehicle,
    The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the vehicle position information acquired by the position information acquisition unit are provided. A database that is associated and stored as association information,
    A database update unit that updates the travel route information and the number of people information stored in the database based on the input information transmitted from the input information transmission unit.
    A vehicle allocation unit that allocates the vehicle based on the input information transmitted from the input information transmission unit and the correspondence information stored in the database.
    The vehicle allocation unit is based on the vehicle position information acquired by the position information acquisition unit, the boarding position set according to the user's address, and the travel route information of the vehicle assigned by the vehicle allocation unit. A time calculation unit that calculates the arrival time when the vehicle assigned by
    It has a time information transmission unit that transmits time information indicating an arrival time calculated by the time calculation unit to the terminal device.
    The display control unit causes the receiver to display a selection screen for selecting a disembarkation position and a number input screen for inputting the number of passengers as the predetermined screen, and the time information transmission unit displays the time information. Is transmitted, the receiver is made to display the time information, and the time information is displayed.
    The input information transmission unit transmits the disembarkation position information selected by the receiver to the selection screen and the number of people information input to the receiver to the number input screen to the management server.
    The vehicle allocation unit allocates the vehicle based on the boarding position, the disembarkation position information and the number of people information transmitted from the input information transmission unit, and the association information stored in the database. ..
  2. 　請求項１に記載の配車システムにおいて、
    　前記表示制御部は、前記時刻情報送信部から送信されてきた前記時刻情報ととともに、確認を行うための確認画面を前記受像機に表示させ、前記確認画面に対して受け付けた所定の操作に基づいて前記受像機に入力された結果情報に応じた受付完了画面を前記受像機に表示させる配車システム。     In the vehicle allocation system according to claim 1,
    The display control unit displays a confirmation screen for confirmation together with the time information transmitted from the time information transmission unit on the receiver, and is based on a predetermined operation received on the confirmation screen. A vehicle allocation system that displays a reception completion screen on the receiver according to the result information input to the receiver.
  3. 　請求項１または請求項２に記載の配車システムにおいて、
    　前記位置情報取得部は、前記車両割り当て部が割り当てた車両の前記車両位置情報を所定の周期で取得し、
    　前記時刻算出部は、前記位置情報取得部が前記周期で取得した前記車両位置情報と、前記乗車位置と、前記走行経路情報とに基づいて、前記到着時刻を前記周期で算出し、
    　前記時刻情報送信部は、前記時刻算出部が前記周期で算出した到着時刻を示す時刻情報を前記端末装置へ前記周期で送信する配車システム。     In the vehicle allocation system according to claim 1 or 2.
    The position information acquisition unit acquires the vehicle position information of the vehicle assigned by the vehicle allocation unit at a predetermined cycle.
    The time calculation unit calculates the arrival time in the cycle based on the vehicle position information acquired by the position information acquisition unit in the cycle, the boarding position, and the traveling route information.
    The time information transmission unit is a vehicle allocation system that transmits time information indicating an arrival time calculated by the time calculation unit in the cycle to the terminal device in the cycle.
  4. 　請求項１から３のいずれか１項に記載の配車システムにおいて、
    　前記管理サーバは、前記車両割り当て部が割り当てた車両を利用する利用者の住所に応じて設定された乗車位置を、該車両へ通知する車両通信部を有する配車システム。     In the vehicle allocation system according to any one of claims 1 to 3,
    The management server is a vehicle allocation system having a vehicle communication unit that notifies the vehicle of a boarding position set according to the address of a user who uses the vehicle assigned by the vehicle allocation unit.
  5. 　請求項４に記載の配車システムにおいて、
    　前記車両通信部は、前記降車位置情報が示す降車位置を前記車両割り当て部が割り当てた車両へ通知する配車システム。     In the vehicle allocation system according to claim 4,
    The vehicle communication unit is a vehicle allocation system that notifies the vehicle assigned by the vehicle allocation unit of the disembarkation position indicated by the disembarkation position information.
  6. 　請求項４または請求項５に記載の配車システムにおいて、
    　前記車両通信部は、前記人数情報を前記車両割り当て部が割り当てた車両へ通知する配車システム。     In the vehicle allocation system according to claim 4 or 5.
    The vehicle communication unit is a vehicle allocation system that notifies the vehicle assigned by the vehicle allocation unit of the number of people information.
  7. 　請求項１から６のいずれか１項に記載の配車システムにおいて、
    　前記受像機は、表示機能を有するテレビジョン受像機である配車システム。     In the vehicle allocation system according to any one of claims 1 to 6,
    The receiver is a vehicle allocation system that is a television receiver having a display function.
  8. 　車両の存在位置を示す車両位置情報を取得する位置情報取得部と、
    　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と、前記位置情報取得部が取得した車両位置情報とを対応付けて対応付け情報として記憶するデータベースと、
    　前記データベースに記憶されている前記走行経路情報および前記人数情報を、端末装置から送信されてきた入力情報に基づいて更新していくデータベース更新部と、
    　前記端末装置から送信されてきた入力情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる車両割り当て部と、
    　前記車両割り当て部が割り当てた車両の、前記位置情報取得部が取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記乗車位置に前記車両割り当て部が割り当てた車両が到着する到着時刻を算出する時刻算出部と、
    　前記時刻算出部が算出した到着時刻を示す時刻情報を前記端末装置へ送信する時刻情報送信部とを有する管理サーバ。     A position information acquisition unit that acquires vehicle position information indicating the location of the vehicle,
    The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the vehicle position information acquired by the position information acquisition unit are provided. A database that is associated and stored as association information,
    A database update unit that updates the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device.
    A vehicle allocation unit that allocates the vehicle based on the input information transmitted from the terminal device and the association information stored in the database.
    Based on the vehicle position information of the vehicle assigned by the vehicle allocation unit, the vehicle position information acquired by the position information acquisition unit, the boarding position set according to the user's address, and the travel route information, the boarding position is reached. A time calculation unit that calculates the arrival time of the vehicle assigned by the vehicle allocation unit, and
    A management server having a time information transmission unit that transmits time information indicating an arrival time calculated by the time calculation unit to the terminal device.
  9. 　請求項８に記載の管理サーバにおいて、
    　前記車両割り当て部は、前記乗車位置と、前記端末装置から送信されてきた入力情報に含まれる降車位置情報および人数情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる管理サーバ。     In the management server according to claim 8.
    The vehicle allocation unit sets the vehicle based on the boarding position, the disembarkation position information and the number of people information included in the input information transmitted from the terminal device, and the association information stored in the database. Management server to assign.
  10. 　車両の存在位置を示す車両位置情報を取得する処理と、
    　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と、前記取得した車両位置情報とを対応付けてデータベースに記憶されている対応付け情報と、端末装置から送信されてきた入力情報とに基づいて、前記車両を割り当てる処理と、
    　前記データベースに記憶されている前記走行経路情報および前記人数情報を、前記端末装置から送信されてきた入力情報に基づいて更新していく処理と、
    　前記割り当てた車両の、前記取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記乗車位置に前記割り当てた車両が到着する到着時刻を算出する処理と、
    　前記算出した到着時刻を示す時刻情報を前記端末装置へ送信する処理とを行う配車サービス提供方法。     The process of acquiring vehicle position information indicating the location of the vehicle, and
    The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the acquired vehicle position information are associated with each other in the database. The process of allocating the vehicle based on the stored correspondence information and the input information transmitted from the terminal device, and
    A process of updating the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device.
    The arrival time at which the assigned vehicle arrives at the boarding position based on the acquired vehicle position information of the assigned vehicle, the boarding position set according to the user's address, and the traveling route information. And the process of calculating
    A vehicle allocation service providing method that performs a process of transmitting time information indicating the calculated arrival time to the terminal device.
  11. 　請求項１０に記載の配車サービス提供方法において、
    　前記乗車位置と、前記端末装置から送信されてきた入力情報に含まれる降車位置情報および人数情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる処理を行う配車サービス提供方法。     In the vehicle dispatch service providing method according to claim 10.
    A vehicle allocation service that performs a process of allocating the vehicle based on the boarding position, the disembarkation position information and the number of people information included in the input information transmitted from the terminal device, and the association information stored in the database. How to provide.
  12. 　コンピュータに、
    　車両の存在位置を示す車両位置情報を取得する手順と、
    　前記車両にあらかじめ付与された車両識別情報と、該車両の走行経路を示す走行経路情報と、該車両に乗車可能な人数を示す人数情報と、前記取得した車両位置情報とを対応付けてデータベースに記憶されている対応付け情報と、端末装置から送信されてきた入力情報とに基づいて、前記車両を割り当てる手順と、
    　前記データベースに記憶されている前記走行経路情報および前記人数情報を、前記端末装置から送信されてきた入力情報に基づいて更新していく手順と、
    　前記割り当てた車両の、前記取得した車両位置情報と、利用者の住所に応じて設定された乗車位置と、前記走行経路情報とに基づいて、前記乗車位置に前記割り当てた車両が到着する到着時刻を算出する手順と、
    　前記算出した到着時刻を示す時刻情報を前記端末装置へ送信する手順とを実行させるためのプログラム。     On the computer
    The procedure for acquiring vehicle position information indicating the location of the vehicle and
    The vehicle identification information given to the vehicle in advance, the travel route information indicating the travel route of the vehicle, the number of people information indicating the number of people who can ride the vehicle, and the acquired vehicle position information are associated with each other in the database. A procedure for allocating the vehicle based on the stored correspondence information and the input information transmitted from the terminal device, and
    A procedure for updating the travel route information and the number of people information stored in the database based on the input information transmitted from the terminal device, and
    The arrival time at which the assigned vehicle arrives at the boarding position based on the acquired vehicle position information of the assigned vehicle, the boarding position set according to the user's address, and the traveling route information. And the procedure to calculate
    A program for executing the procedure of transmitting the time information indicating the calculated arrival time to the terminal device.
  13. 　請求項１２に記載のプログラムにおいて、
    　前記乗車情報と、前記端末装置から送信されてきた入力情報に含まれる降車位置情報および人数情報と、前記データベースに記憶されている対応付け情報とに基づいて、前記車両を割り当てる手順を実行させるためのプログラム。
          In the program according to claim 12,
    To execute the procedure for allocating the vehicle based on the boarding information, the disembarkation position information and the number of people information included in the input information transmitted from the terminal device, and the association information stored in the database. Program.
PCT/JP2019/050639 2019-11-06 2019-12-24 Vehicle dispatch system, management server, vehicle dispatch service provision method, and program WO2021090515A1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP2019201360A JP2021076954A (en) 2019-11-06 2019-11-06 Vehicle allocation system, management server, vehicle allocation service provision method, and program
JP2019-201360 2019-11-06

Publications (1)

Publication Number Publication Date
WO2021090515A1 true WO2021090515A1 (en) 2021-05-14

Family

ID=75849832

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/JP2019/050639 WO2021090515A1 (en) 2019-11-06 2019-12-24 Vehicle dispatch system, management server, vehicle dispatch service provision method, and program

Country Status (3)

Country Link
JP (1) JP2021076954A (en)
TW (1) TW202119349A (en)
WO (1) WO2021090515A1 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113393137A (en) * 2021-06-22 2021-09-14 华录智达科技股份有限公司 Scheduling sharing system based on Internet of vehicles

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2008217729A (en) * 2007-03-08 2008-09-18 Hitachi Systems & Services Ltd Taxi use reception system by portable telephone set
JP2013134641A (en) * 2011-12-27 2013-07-08 Media Mobile Co Ltd Calling system of taxi vehicle using portable terminal
JP2016509287A (en) * 2013-01-01 2016-03-24 トムトム デベロップメント ジャーマニー ゲーエムベーハーＴｏｍＴｏｍ Ｄｅｖｅｌｏｐｍｅｎｔ Ｇｅｒｍａｎｙ ＧｍｂＨ Vehicle management system
JP2016085734A (en) * 2014-10-28 2016-05-19 富士通株式会社 Transportation service reservation method, transportation service reservation apparatus, and transportation service reservation program
JP2019067120A (en) * 2017-09-29 2019-04-25 株式会社ＨＡＲＯｉＤ System, program and method for service reservation

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2008217729A (en) * 2007-03-08 2008-09-18 Hitachi Systems & Services Ltd Taxi use reception system by portable telephone set
JP2013134641A (en) * 2011-12-27 2013-07-08 Media Mobile Co Ltd Calling system of taxi vehicle using portable terminal
JP2016509287A (en) * 2013-01-01 2016-03-24 トムトム デベロップメント ジャーマニー ゲーエムベーハーＴｏｍＴｏｍ Ｄｅｖｅｌｏｐｍｅｎｔ Ｇｅｒｍａｎｙ ＧｍｂＨ Vehicle management system
JP2016085734A (en) * 2014-10-28 2016-05-19 富士通株式会社 Transportation service reservation method, transportation service reservation apparatus, and transportation service reservation program
JP2019067120A (en) * 2017-09-29 2019-04-25 株式会社ＨＡＲＯｉＤ System, program and method for service reservation

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113393137A (en) * 2021-06-22 2021-09-14 华录智达科技股份有限公司 Scheduling sharing system based on Internet of vehicles
CN113393137B (en) * 2021-06-22 2023-05-12 华录智达科技股份有限公司 Scheduling sharing system based on Internet of vehicles

Also Published As

Publication number Publication date
TW202119349A (en) 2021-05-16
JP2021076954A (en) 2021-05-20

Similar Documents

Publication Publication Date Title
US11062415B2 (en) Systems and methods for allocating networked vehicle resources in priority environments
JP6432205B2 (en) Reservation management method, reservation management program, and reservation management apparatus
US10147154B2 (en) System to facilitate a correct identification of a service provider
JP2022082640A (en) Information processing device, terminal device, ride sharing control method, passenger acceptance method, ride sharing request method, and program
JP6870561B2 (en) Vehicle dispatching device and vehicle dispatching method
JP2020077431A (en) Vehicle allocation service providing device, vehicle allocation service providing method and program
JP2020071778A (en) Vehicle dispatch system, server, and information processing method
US11853942B2 (en) System and method of ridesharing pick-up and drop-off
JP2007210507A (en) Navigation system and route searching method, and route searching server and navigation terminal device
WO2021090515A1 (en) Vehicle dispatch system, management server, vehicle dispatch service provision method, and program
US10996066B2 (en) Method for coordinating a meeting point of a self-driving transportation vehicle and of a user
JP7451117B2 (en) Vehicle dispatch management device, vehicle dispatch management method, vehicle dispatch management system and program
JP6933675B2 (en) Vehicle sharing support system
JP2018200554A (en) Device and method for determining passengers in shared vehicle
JP2021018623A (en) Vehicle allocation support device and vehicle allocation support system
KR20190118113A (en) Information processing apparatus, method for proposing ride-sharing by information processing apparatus, and non-transitory storage medium storing program
JP6666510B1 (en) Vehicle allocation management system, management device, and vehicle presentation method
JP6656797B2 (en) Information processing system, information processing program, terminal device, information processing device, and information processing method
JP7059785B2 (en) Delivery planning device, delivery planning method and computer program
JP2003217091A (en) Taxi operation state retrieving boarding reserving system
JP2004314734A (en) Mobile terminal device, getting-off information notification service system, getting-off information notification method and program
JP2020074225A (en) Information processing system, information processing program, information processing device, and information processing method
JP2020079996A (en) Vehicle control device, input device, and input/output device
JP2021018631A (en) Information processing device
JP2015176589A (en) information processing system, information processing method and information processing program

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 19951984

Country of ref document: EP

Kind code of ref document: A1

NENP Non-entry into the national phase

Ref country code: DE

122 Ep: pct application non-entry in european phase

Ref document number: 19951984

Country of ref document: EP

Kind code of ref document: A1