WO2021065328A1 - Travel assistance system, travel assistance method, and travel assistance program - Google Patents

Abstract

[Problem] To provide a travel assistance system, a travel assistance method, and a travel assistance program which make it possible to relatively easily and reliably prepare luggage items suited to a travel plan and an attribute of a user. [Solution] A travel assistance system comprises a traveler client terminal, and a management server capable of communicating with the traveler client terminal via an electric communication line. The management server includes: a prediction means for predicting, on the basis of traveler attribute information and travel plan information transmitted from the traveler client terminal, luggage items to be used by the user at the travel destination, from a plurality of luggage information items stored in a storage device; a generation means for generating list information listing the luggage items predicted by the prediction means; and an output means for transmitting the list information generated by the generation means to the traveler client terminal.

Description

Travel support systems, travel support methods and travel support programs

The present invention relates to a traveler support system, a traveler support method and a traveler support program, and more particularly to a travel support system, a travel support method and a travel support program capable of generating a list of belongings necessary for travel. Is.

In recent years, with the development of communication technology such as the Internet, it has become possible to make travel reservations by connecting to the website of a travel agency or the like (see Patent Document 1).

In this respect, it can be said that anyone can go on a trip more easily than the conventional reservation method that used to make travel reservations by visiting travel agencies.

Japanese Unexamined Patent Publication No. 2006-146439

By the way, the content of "travel" includes the attributes of travelers (for example, whether they are adults or accompanied by children, hereinafter referred to as "traveler attributes") and travel. Generally, it differs greatly depending on the purpose of doing the trip (for example, whether it is sightseeing or work, hereinafter referred to as "travel plan").

Then, for example, when the traveler is an adult and the purpose is "business", and when the traveler is a family with children and the purpose is "leisure", the trip is carried out. It can be said that the contents of "belongings" that should be carried (carried) will change significantly.

In general, when preparing "belongings" before a trip, for example, in a "travel plan" such as visiting a travel destination (for example, a leisure facility) for the first time, the place (facility), climate, etc. were investigated ( In most cases, this is done after investigating).

In other words, it usually takes a lot of time and effort to prepare "belongings", and in some cases, mistakes such as selecting the wrong "belongings" or not realizing the necessary "belongings" occur. Cheap. It should be noted that such mistakes are even more so when accompanied by children (in the case of a family trip), for example.

Furthermore, even if you visit the same place many times for "business", in some cases, you may have prepared "belongings" (for example, half-sleeved clothes) due to different seasons or weather. Then, it may not be possible to deal with it, and it may be necessary to procure (for example, purchase long-sleeved clothes) at the travel destination.

The present invention has been made to solve such a problem, and an object thereof is to relatively easily and surely prepare "belongings" suitable for "travel plan" and "traveler attribute". To provide possible travel support systems, travel support methods and travel support programs.

The above-mentioned problem is a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line, and the client terminal for a traveler is an attribute of a traveler. The management server is provided with an input means capable of inputting various information including a traveler attribute information indicating a travel plan and a travel plan information indicating a travel plan, and a display means capable of displaying information transmitted from the management server. The control device includes a control device and a storage device that stores predetermined belongings information as necessary belongings at the time of travel, and the control device is based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal. A predictive means for predicting the personal belongings used by the user at a travel destination from a plurality of personal belongings information stored in a storage device, a generation means for generating a list information listing the personal belongings predicted by the prediction means, and a generation means for generating. It is solved by providing the travel support system according to the present invention, which has an output means for transmitting the collected list information to a client terminal for travelers.

Further, the above-mentioned problem is a travel support method for supporting a traveler by using a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line. The client terminal for travelers displays the input means capable of inputting various information including the traveler attribute information indicating the traveler's attributes and the travel plan information indicating the travel plan, and the information transmitted from the management server. It is equipped with a possible display means, a management server is provided with a device, and a storage device for storing predetermined belongings information as necessary belongings at the time of travel, and various travel support methods are provided from a client terminal for travelers. Based on the input process that accepts the input of information, the traveler attribute information input by performing the input process, and the travel plan information, the belongings that the user uses at the travel destination are stored in the storage device from a plurality of belongings information. A prediction process for predicting, a generation process for generating a list information listing the predicted belongings by performing the prediction process, and a transmission process for transmitting the list information generated by performing the generation process to a traveler terminal. It is also solved by providing the travel support method according to the present invention, including.

Further, the above-mentioned problem is a travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line. The client terminal for travelers displays the information transmitted from the management server and the input means capable of inputting various information including the traveler attribute information indicating the attributes of the traveler and the travel plan information indicating the travel plan. The management server is equipped with a control device which is a computer and a storage device which stores predetermined belongings information as necessary belongings at the time of travel, and the travel support program is a client for travelers. Performing a prediction step and a prediction step for predicting the belongings used by the user at the travel destination from a plurality of belongings information stored in the storage device based on the traveler attribute information input from the terminal and the travel plan information. This book causes the control device to execute a generation step for generating a list information that lists the belongings predicted by the system and a transmission step for transmitting the list information generated by performing the generation step to the client terminal for travelers. It can also be solved by providing a travel support program for the invention.

According to the present invention having the above configuration
(A) When the user inputs traveler attribute information (for example, information on gender and age) and travel plan information (for example, information on travel location and travel schedule) from the traveler terminal.
On the management server
(B) Predict "belongings" that should be prepared for the trip based on the received traveler attribute information and travel plan information.
(C) Generate a list of predicted "belongings",
(D) Send the generated list to the user,
It is configured so that such processes are performed in order.

That is, according to the present invention having the above configuration, only by inputting the traveler attribute information and the travel plan information from the travel client terminal, the "belongings" list for the trip is automatically created based on the information. It is designed to be generated in.

As described above, according to the present invention having the above configuration, the user can obtain a list of "belongings" suitable for the user and the travel plan very easily by inputting relatively simple information. It is possible to easily and surely prepare "belongings" to be prepared at the time.

In a preferred embodiment of the present invention relating to the travel support system, the storage device stores requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item in association with the belonging information. , The control device further has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information, and the generation means includes the inventory information associated with the request product information by the determination means. If it is determined that the item has been checked, the requested product information is added to the corresponding inventory information to generate list information.

In this case, the trend information indicating the trend degree of the requested product is stored in the storage device in association with the requested product information, and the control device determines the content of the requested product information to be added to the list information based on the trend information. Is suitable. Further, in this case, the control device provides an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is entered as a search character string or the product name included in a specific website. It is more preferable to have more.

Further, in the present invention relating to the travel support system, the input means can input the request product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed. , The control device has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing, and the output means determines that the request completion information has not been transmitted by the second determination means. It is preferable to send the reminder information to the client terminal for travelers.
In this case, it is more preferable that the output means stops the transmission of the reminder information when the request completion information is transmitted from the traveler client terminal.

As described above, according to the travel support system, the travel support method, and the travel support program according to the present invention, it is possible to easily and surely prepare "belongings" to be carried on a trip, even though it has a simple configuration. ..

It is a schematic diagram which shows one Embodiment of the outline structure of the information communication environment which concerns on this Embodiment. It is a schematic diagram which shows an example of the belongings list which concerns on this Embodiment. It is a schematic diagram which shows the flow until the receipt of the rental product etc. in one Embodiment which concerns on this embodiment. It is a schematic diagram which shows the flow until the rental product in one Embodiment which concerns on this Embodiment is returned. It is a block diagram of the management server of the travel support system concerning this embodiment. It is a block diagram which shows one Embodiment of the outline structure of the travel support system which concerns on this embodiment. It is a flowchart which shows the operation example of the user registration in the travel support system of this embodiment. It is a schematic diagram which shows an example of the user registration form displayed on the client terminal for a traveler of FIG. It is a schematic diagram which shows an example of the travel reservation form displayed on the client terminal for a traveler of FIG. It is a flowchart which shows the content of the belongings list generation processing in a travel support system. It is a flowchart which shows the operation example of the reservation of the rental product etc. in the travel support system of this embodiment. It is a schematic diagram which shows an example of the product request form displayed on the client terminal for a traveler of FIG. It is a schematic diagram which shows an example of the product request form displayed on the client terminal for a traveler of FIG. It is a flowchart which shows the operation example of the decision of the reservation of rental goods or consumables by the management server of FIG. It is a schematic diagram which shows an example of the form of the reservation list created by the coordinating organization and displayed on the client terminal for a user's traveler. It is a flowchart which shows the other operation example of the reservation of the rental product etc. in the travel support system of this embodiment. It is a flowchart which shows the operation example of the return of the rental product in the travel support system of this embodiment. It is a flowchart which shows the operation example of the purchase of the rental product in the travel support system of this embodiment. It is a conceptual diagram which shows various usage modes of this Embodiment.

Hereinafter, the embodiment of the present invention will be described with reference to the drawings. However, the embodiments described below are merely examples, and there is no intention of excluding the application of various modifications and techniques not described below. That is, the present invention can be implemented with various modifications (combining each embodiment, etc.) within a range that does not deviate from the gist thereof. Further, in the following description, the same or similar parts are represented with the same or similar signs.

The travel support system according to this embodiment is intended to be used by the user. The user can use the application (hereinafter referred to as "system application") downloaded to his / her own terminal (hereinafter referred to as "traveler client terminal"). ing.

Although details will be described later, in the present embodiment, the user inputs predetermined information from his / her own “traveler client terminal”, so that the user can input predetermined information before the trip.
(A) Accommodation and transportation (for example, including airplanes, trains, and rental cars) can be reserved (travel reservations), as well as
(B) You can obtain the "belonging list" generated based on the "travel plan information" and "traveler attribute information" entered at the time of booking, and also.
(B) For some or all of the products in the "Belonging List", you can make rental reservations for "rental products" or "consumables" to be used at your travel destination.
It is configured as follows.
The "rental product" or "consumables" reserved in this way can be received at the travel destination provider (for example, the product provider that provides the product), and the user can receive the "rental product" or "consumables". Goods can be used at travel destinations. In the present embodiment, various information input from the "traveler client terminal" is transmitted not only to the management server but also to the coordinating institution, the accommodation institution and the product providing institution described later, so that the information is shared. It is configured in.

On the other hand, in the present embodiment, after the user departs for the trip, the user purchases the above-mentioned "rental product" or "consumables" received at the travel destination by inputting predetermined information from the "travel client terminal". It is configured to be able to. It should be noted that such a purchase mode can be arbitrarily selected. For example, you may take it home on the spot or mail it at a later date. In addition, if the user does not purchase "rental products" or "consumables", they will be returned to the coordinating institution via the providing institution after use, and the coordinating institution will manage the cleaning of the products that have been rented. It is designed to be used. It should be noted that such tracking management of "rental products" or "consumables" can be realized by managing the products by magnetic and communication means such as IC tags.

Here, the meanings and the like of the terms used in the present embodiment will be described.
In the present embodiment, the "user" means a person who travels. The purpose of travel is considered to be tourism, business, etc., but it is also within the scope of "travel" when visiting relatives and acquaintances, attending ceremonies, etc., that is, spending a certain amount of time at a place other than the place of residence. .. For example, a day trip is also within the scope of "travel". A person who continues to move from one country to another also falls under the category of "user". As will be described in detail later, this embodiment is very effective in reducing the burden on users who travel for a long period of time, travel from country to country, and travel frequently.

Further, in the present embodiment, the "travel plan information" means information including a place of travel, an accommodation facility, a date and time, a means of transportation, a local activity, a place of receiving products, and a place of returning "rental products". .. This "travel plan information" is stored in the travel plan information storage unit ("travel plan / traveler attribute information storage unit 10A" in the example shown in FIG. 5).

Further, in the present embodiment, the "traveler attribute information" means information including the age, gender, place of origin (for example, nationality such as Japan, region such as Tokyo), occupation, etc. of the user. This traveler attribute information is stored in the traveler attribute information storage unit (“travel plan / traveler attribute information storage unit 10A” in the example shown in FIG. 5 described later).

Further, in the present embodiment, the "belongings" means the things that the user carries on a trip, and not only the products distributed in the market but also other things, for example, passports (express tickets, tickets and airline tickets). It is a concept that includes tickets), passports, and cash.

This "belonging item" includes items that the user must carry when traveling (for example, the above passport, hereinafter referred to as "important items"), as well as "general items" that are generally required when traveling (for example, "important items"). For example, daily necessities, medicines, shoes, clothes) and "recommended carry-on items" recommended when traveling are also included.
Such "general carry-on items" and "recommended carry-on items" include, for example, a travel plan (airplane) for staying at a certain overseas accommodation.
・ "General carry-on items" include "carry-on bag", "wallet (for overseas)", "shoes (sneakers, etc.)", and "guidebook".
・ As "recommended carry-on items", items selected based on the word-of-mouth information of the accommodation (for example, "Bathroom is unsanitary" written), etc. (for example, "beach sandals")
Each applies.

In addition, the belonging information indicating the "belonging" according to the present embodiment is stored in the belonging information storage unit described later. Since such inventory information is the information that is the basis for generating the "belonging list" described later, any "travel plan" (overseas travel, domestic travel, day trip, etc.) will generate the "belonging list". Information about various types of "belongings" is stored in the belongings information storage unit so that it can be done.

Further, in the present embodiment, the inventory information storage unit stores rental product information indicating "rental products" or consumables information indicating "consumables", which will be described later, in association with the inventory information.
For example, when "Blouson (for women)" is stored as personal belongings information in the personal belongings information storage unit, and if this can be rented in multiple types at the travel destination, "Blouson (for women)" as personal belongings information , "○ company blouson", "× company blouson", etc. as rental product information are linked and memorized.

In such a case, trend information indicating a trend (for example, information such as trend degree "high", "medium", "low") can be added to a plurality of rental product information or consumables information. The degree of trend can be determined based on the number of search hits when the product name of "rental product" is entered as a search character string, or the product name included in a specific website. Is. With this configuration, it is possible to present only "rental products" or "consumables" with a high trend to the user, or to present a plurality of "rental products" or "consumables" with a trend. It is also possible to present "goods". The means for determining the degree of the trend (for example, the control device of the management server) corresponds to the "analytical means" described in the claims.

Further, the plurality of belongings information stored in the belongings information storage unit can be stored in association with each other when they are related information. For example, when the travel plan is an overseas trip using an airplane, it is possible to store the "passport" and the "airline ticket" as personal belongings information in association with each other.

Further, the personal belongings information stored in the personal belongings information storage unit can be accessed at predetermined addresses (for example, Twitter, blog, and SNS) at predetermined intervals (for example, one day, one week, and one month). It is also possible to collect information and configure it to be updated at any time. For example, if the blog says, "Because the floor of the bathroom of ○○○ is XXX, it may be better to have sandals.", In "Beach sandals" as belonging information, "○○○" Information such as necessary when going is added. It should be noted that such information may be collected by using known methods (analytical means) such as machine learning, deep learning, natural language processing, and text mining.
Similarly, when a new product is released (for example, when the product information is uploaded to the EC site), such product information is configured to be updated in the inventory information storage unit, for example. , Trend information can be added to the inventory information as well as the rental product information or consumables information described above. With this configuration, it is possible to select "belongings" according to the current trend in the "belongings list" described later.

Further, in the present embodiment, the personal belongings information storage unit stores information on the attributes of the traveler and information on the travel plan in association with the personal belongings information. In the following description, the information related to the traveler's attributes stored in association with the belongings information is referred to as "attribute information", and the information related to the travel plan stored in association with the belongings information is referred to as "plan information". And, respectively.
For example, "belongings"
・ In the case of "important belongings" such as "passport", information such as "attribute information: all travelers" and "plan information: overseas" is also available.
・ In the case of "cosmetology", information such as "attribute information: female (around 25 years old) travelers", "plan information: all trips of one night or more",
Is memorized in association with the belongings information. It should be noted that such information should be configured to be updated at any time by using, for example, artificial intelligence technology, while referring to information such as the purchase history of "rental products" and the like. You can also.

Further, in the present embodiment, the "rental product" means a product temporarily used by the user at the travel destination. In addition to clothing tailored to the climate of the destination, products that follow the code are also included when attending restaurants, parties and ceremonial events with a dress code. It also includes local folk costumes.
In addition, the above-mentioned "rental products" include not only clothing but also bags, shoes, and other accessories coordinated with them. These products can be selected by the user himself or by a coordinating institution familiar with travel destination information. The user can obtain a product close to his / her taste by registering his / her taste in his / her attribute data. As will be described in detail later, in the present embodiment, the information registered as a rental product can be made into a purchased product (that is, a product for sale) by the user operating the client terminal for the user later. ing.

In addition, the above-mentioned "rental products" include electric appliances that are used daily. For example, as long as the product database contains items that are familiar to daily use, such as dryers, facial equipment, and massagers, the user can select them and use them at a travel destination. Alternatively, it is possible to specify and use a product sold at a travel destination. In addition, cooking utensils and foodstuffs are also included in the above-mentioned "rental products". Users with food restrictions due to allergies or religious reasons can also choose and cook their own ingredients.
Further, the "rental product" can be combined with different types of products as in the above example. It should be noted that such a combination can be realized by using a program that executes a "system application" (hereinafter, referred to as a "travel support program") and a travel support system.

Further, in the present embodiment, the "consumable item" means an item that is lost or cannot be reused by the user while traveling. Examples include cosmetics, toothbrushes, tissue paper and the like. In addition, if food can be specified, food is also included. This is advantageous when food is restricted due to allergies, or when local water is not suitable for the body. It is also effective when the user has to manage his / her own physical condition or when he / she has to select ingredients locally due to religious reasons. The system or application of the present invention enables a coordinating organization to collect rental products and consumables together and provide them to the user.

Other specific products such as "rental products" or "consumables" include, for example, clothing, shoes, bags, fashion accessories, home appliances, cosmetics, cosmetology home appliances, cosmetology equipment, fitness equipment, etc. Baby products, leisure products, audio / video equipment, information and communication equipment, indoor entertainment products, food, tourist books, resort dresses, hair dryers, kariyushi wear, hair irons, wedding dresses, tuxedos, bouquets, floral decorations, tiaras, nameboards, Snorkels, bath towels, underwater cameras, waterproof bags, swimwear, folding chairs, blanket blankets, champagne bottles, champagne glasses, baskets, catering dishes, facial equipment, steamers, face packs, nail sets, genga, board games, playing cards, video communication Examples include games, video communication game software, digital cameras, and drones.

Further, in the present embodiment, the "belonging list" is a list of "belongings" that the user should or is recommended to carry on the trip.
In this embodiment, the generation of the "belonging list" is
(A) On the condition that the accommodation and transportation are reserved, that is, travel plan information (for example, travel destination: Taiwan, accommodation: ○○○, sightseeing place: ×××, △△△ ・ ・・) And traveler attribute information (for example, 28-year-old woman, 5-year-old man)
(B) For each traveler (in the above example, for each 28-year-old woman and 5-year-old man), based on the travel plan information and the traveler attribute information, all the belongings information matching these information is extracted from the belongings storage unit. To do,
(C) Rental product information or consumables information is linked to the extracted belongings information, and if there is belongings information, the rental product information or consumables information is extracted.
(C) List the extracted personal belongings information and rental product information or consumables information.
It is done by following the procedure. The "belonging list" is not limited to the case where it is generated only when a travel reservation is made, but is also generated when only the above-mentioned travel plan information and traveler attribute information are input. It can also be configured as follows. The means for determining whether the rental product information or the consumables information is associated with the belongings information (for example, the control device of the management server) corresponds to the "determination means" described in the claims.

In addition, one "belonging information" (for example, "blouson (for women)") is associated with a plurality of "rental product information" (for example, "○ company blouson", "× company blouson" ...). In that case, the content to be displayed in the "belonging list" can be determined based on the above trend information. For example, if the trend degree of "○ company blouson" is "high" and the trend degree of "x company blouson" is "low", only "○ company blouson" may be displayed in the "belonging list". It is also possible to display "○ company blouson (trend degree" high ")" and "× company blouson (trend degree" low ")".
It should be noted that the listing of "rental products" and the like is not limited to the case where the above "belonging list" is generated at the same time, and it is also possible to perform the listing at other timings, for example, at the timing requested by the user. ..

In addition, such "belonging list" is not limited to the above-mentioned "belongings", "rental products" or "consumables", and other information, for example, information regarding the importance of "belongings" (for example, important). Include information such as "◎" (for example, "important items to carry" above), "○" (for example, "general items to carry" above), and "△" (for example, "recommended items to carry" above) to indicate the degree. Is also possible. In addition, such addition of other information to the "belonging list" adds this information to the belonging information stored in the belonging information storage unit in the same manner as the above-mentioned "attribute information" and "plan information". It can be realized by associating and memorizing.

In the present embodiment, the "system application" is executed by a "travel support program" that allows the user to centrally manage "rental products" or "consumables".
This "Travel Support Program" is
(A) In the management server, a plurality of "belongings" used by the user at the travel destination are stored in the storage device based on the traveler attribute information input from the "traveler client terminal" and the travel plan information. A prediction step that predicts from the belongings information of the server, a generation step that generates a "belonging list" that lists the "belongings" predicted by performing the prediction step, and a "belonging list" that is generated by performing the generation step. Is executed and the transmission step of sending the information to the "client terminal for travelers" is executed.
(B) A step of inputting travel plan information, requested product information of "rental products" or "consumables", and usage schedule information of these, and a step of transmitting this information to a management server via the Internet, and management. A step of storing schedule information, request information, and schedule information on the server, and a step of creating and storing available information of "rental products" or "consumables" on the management server, and stored. You can execute the step of displaying the available information.

In the present embodiment, the traveler attribute information and the traveler plan information are stored in the traveler plan / traveler attribute information storage unit, and the belonging information is stored in the belonging information storage unit.

Further, in the present embodiment, the requested product information of the "rental product" or the "consumable" is, for example, a means for receiving the selection of the product in the rental product request information storage unit and the consumables request information storage unit (hereinafter, "product"). It is selected and stored by "selection reception means").
Here, when the user wants to purchase a "rental product", the rental product information stored in the rental product request information storage unit is stored in a storage device (for example, a sales product storage unit) by the "product selection receiving means". It may be stored and stored in a storage device (for example, a usage history information storage unit) as a product for sale by a means for processing the sale of the product (hereinafter, referred to as "product sales processing means"). Alternatively, after the trip is completed, the user can launch the "system application" from the "traveler client terminal" to select and purchase a product while browsing the travel history. In this case, a new product can be purchased, or an actually used item can be obtained by transmitting history information to a coordinating institution.

The "requested product information" of the "rental product" or "consumable" is information about a series of products selected by the user according to the above "travel plan information". For example, if the purpose of the trip is an overseas wedding, you can book a wedding dress or bouquet on the day of the wedding ceremony. In this case, the dress or bouquet can be picked up at the place where the ceremony is held and returned to it after use. By using the "system application", catering dishes on the day can be reserved according to the day of the ceremony so that they can be prepared at the venue.

Further, in the present embodiment, the above "travel plan information" and "requested product information" are fused to generate schedule information of "rental product" or "consumables" (hereinafter referred to as "usage schedule information"). You can also do it. Specifically, it is information stored in which the product used (or planned to be used) at that time is associated with the schedule information including the date and time. That is, it can include information about the pick-up location associated with the product, the return location and method, and can be shared with the coordinating institution. The information is created and transmitted by the application of the client terminal, and when the product is associated with the product, it may be stored in a storage device (for example, a rental product request information storage unit or a consumables request information storage unit). .. Since this "usage schedule information" is a bundle of information, it is possible to call the same travel plan and specification product from the schedule information or product information and apply for it. Further, in the case of group travel, this information can be shared between "traveler client terminals" provided with the "system application" of the present invention.

In this embodiment, it is desirable that the user operates the "system application" so that he / she can know whether or not the "rental product" or "consumable" can be used. For example, in such a configuration, if the request from the user cannot be met (the product is not available), the corresponding part of the list (for example, "belonging list") is blank or unlinked. It is possible to realize by.

Further, in the present embodiment, when the list of "rental products" or "consumables" that can be requested is included in the "belonging list", the "rental products" or "consumables" (directly) from the display screen on which this is displayed. It is preferable to be able to request. In this way, it is possible to significantly improve the convenience of the user.
In this case, further, the request completion information indicating the completion of the request from the "traveler client terminal" by a predetermined timing before the trip (for example, one week before, two days before, one day before departure, and the day of departure). If there is no transmission, it is more preferable to configure the management server to transmit remind information (for example, list information of requestable "rental products" or "consumables") from the management server side. With this configuration, it is possible to more effectively prevent forgetting "belongings". If the request completion information has been transmitted by the predetermined timing, the transmission of the reminder information may be stopped. The means for determining whether or not the request completion information has been transmitted at the above-mentioned predetermined timing (for example, the control device of the management server) corresponds to the "second determination means" described in the claims.

In the present embodiment, the information on whether or not the above-mentioned "rental product" or "consumables" can be used (hereinafter referred to as "usable information") is transmitted to the user's "client terminal for travelers" by the user's operation. It can be displayed. Further, regarding the display, the position information and the language information can be linked and displayed in a suitable language by a means for reading the position information on the client terminal such as GPS. The language display function may be performed via the Internet by the translation engine on the management server, or an application on the "traveler client terminal" that can cooperate with the "system application" can be used. .. The association between GPS and language can also be realized by providing a means for reading country information from a map application in the application of the present invention.

In the present embodiment, the "coordinating institution" means an institution that actually collects "rental products" and "consumables" based on the product information requested by the user. The coordinating institution may be the person who manages the management server. Further, the coordinating institution may be a plurality of institution. For example, one coordinating agency may be in charge of procuring clothes, and another coordinating agency may be in charge of food and personal care products to provide products for the same user. In the present embodiment, the institution that provides the product may be separately prepared, or the coordinating institution may also serve as the providing institution. For example, an accommodation facility can serve as both a coordinating institution and a providing institution.

In the present embodiment, the "coordinating application" is mainly an application for the coordinating institution to function.
The "coordination application" functions to support the "travel system application" from the coordinator side, and includes travel plan information, "rental product" or "consumable" request product information sent by the user to the management server, and "consumables" request product information. Information on the means of displaying "usage schedule information", the means of inputting "usable information" of "rental products" or "consumables" and sending it to the management server, and the receipt of rental finished products from users. The means for inputting and the means for inputting and updating the management information of the "rental product" are executed.
The above-mentioned "means for displaying travel plan information, requested product information of" rental products "or" consumables ", and" usage schedule information "sent to the management server by the user" is for the purpose of sharing user input information. It is what is displayed. In addition, rental products from users can be managed by "means for inputting information about receipt of rental finished products from users" and "means for inputting and updating management information of rental products".

Further, in the present embodiment, after the user uses the "rental product", the user returns the "rental product" to the providing institution or the coordinating institution. The returned rental product is maintained by the institution that owns the rental product or the institution that manages the rental product, is registered in inventory as necessary, and is lent to the next user.

Further, in the present embodiment, the providing organization or the coordinating organization also functions as a returning organization for the "rental product". The user brings the "rental product" to the provider or the coordinating institution and returns it. In the present invention, it is not essential to bring a "rental product", and it is also possible to attach an IC tag to the "rental product" and leave the rental product on the spot. For example, clothing rented to the accommodation can be left in the room at the accommodation hotel. You can also leave your clothes in the hotel room where you stayed, which was the provider. By attaching an IC tag to the "rental product" in this way, the hotel or the like at the place of stay can read this tag and return the "rental product".
Further, in the present embodiment, the "rental product" may be managed by the IC tag system. By managing with the IC tag system, the product management information in the coordinating institution can be updated.

Further, in the present embodiment, the "management server" means a server provided with means and a database for executing the travel system of the present invention. The server may be a cloud server, or may be a server provided by a coordinating institution or a place of stay.

Further, in the present embodiment, the user can be configured to be able to purchase the "rental product" while using it. In addition, before the user returns the rental product to the provider or coordinating institution, launch the "system application" on the "travel client terminal" to call and purchase the rented product displayed on the user interface. By transmitting the information, the rental product information stored in the storage device (for example, the rental product request information storage unit) is stored in the storage device (for example, the sales product storage unit) by the "product selection receiving means", and " It is stored in a storage device (for example, a usage history information storage unit) as a product for sale by the "product sales processing means". This may be achieved by a relational database within the management server.

[Example]
Next, the configuration and outline of the travel support system according to the embodiment of the present invention will be described with reference to FIG. FIG. 1 is a schematic diagram showing a schematic configuration example of a travel support system according to the present embodiment.
As shown in FIG. 1, this travel support system is
(A) First, the user 11 launches a "system application" executed by the "travel support program" on the client terminal 22 for travelers.
(B) Reservation information (including traveler attribute information and travel plan information) for making a travel reservation is transmitted to the management server 44 via the network 33.
Is executed by.

When the management server 44 receives the reservation information, the management server 44 receives the reservation information, for example,
・ Travel schedule (1st candidate): XX month XX day to XX month XX day, Travel location: Taiwan, Airplane: Outbound XXX flight, Return route △△△ Flight, accommodation: * * Hotel (2 nights),
・ Travel schedule (second candidate): ○○○○ year ○○ month ○ △ day ~ ○○○○ year ○○ month ○ × day, travel location: Taiwan, airplane: outbound route ××△ flight, return route △△△ Flight, accommodation: * * Hotel (3 nights),
Travel plan information such as, and
・ Name: XX Hanako, Gender: Female, Date of Birth: XX XX Year XX Month XX Day (XX years old), Address: △△△, Contact: 090-****-** Traveler attribute information such as **, etc.
Based on the above, inquire about accommodation facilities (accommodation institutions 55, etc.) and transportation facilities (airplanes in this embodiment, not shown), and then make a reservation.

Since such a travel reservation system via the Internet is now publicly known (see, for example, Japanese Patent Application Laid-Open No. 2006-146439 (Patent Document 1)), detailed description thereof will be omitted, but also in the present embodiment.
(A) If it is possible to confirm the availability of accommodation facilities and the availability of seats in transportation via a telecommunication line (for example, the Internet) and make a reservation as requested by the user, the reservation is confirmed by the user. Get consent (for example, click the icon indicating "confirm consent"),
(B) Confirm the travel reservation if the user consents.
It is configured so that travel reservations can be made by taking steps such as.

Next, the management server 44 performs a process of generating the inventory list 90, for example, as shown in FIG. 2, based on the traveler attribute information and the travel plan information input when the user makes a travel reservation. Do it.
As shown in FIGS. 1 and 2, the inventory list 90 is obtained by the user 11 operating the "system application" executed by the "travel support program" on his / her own traveler client terminal 22. Is configured to be able to. The inventory list 90 is not limited to the case where the user operates the client terminal 22 for travelers to generate the inventory list 90. For example, the inventory list 90 is automatically generated when the travel reservation is confirmed. It can also be configured to.

The inventory list 90 has an inventory list unit 91 and a request product list unit 96, and is configured to be generated for each traveler in principle when there are a plurality of travelers. The inventory list 90 is not limited to the case where it is generated for each traveler, and it is also possible to generate all the travelers at once.

The inventory list unit 91 additionally writes the inventory column 92 that displays the name of the "belongings" to be carried on the trip, the importance column 93 that displays the importance of carrying the "belongings", and the user 11. It has a remarks column 94 of the inventory list that can be used.
In the inventory column 92, as described above, the inventory information storage unit 10F (FIG.) that stores a plurality of inventory information based on the travel plan information and the traveler information attribute information input by the user 11 when making a travel reservation. The "belongings" extracted from (see 5), which will be described later) are listed.
Further, in the importance column 93, depending on the importance of the listed "belongings", "◎" (high importance), "○" (medium importance), "△" (low importance), etc. The symbols are arranged side by side. The user 11 can select the "belongings" to be carried on the trip by using the importance indicated in the importance column 93 as an index.
Further, the inventory list remarks column 94 of the inventory list unit 91 functions as a description column in which the user 11 can freely write various information after seeing the generated inventory list 90. Specifically, in the inventory list remarks column 94, "two copies of the" passport "described in the inventory column 92, for example, items that the user 11 should remember when preparing the" inventory ", are taken. This is a column for writing items such as "Put in each bag."

On the other hand, the request product list unit 96 has a request availability column 97 and a request product remarks column 98.
The request availability column 97 indicates whether or not each "belongings" listed in the inventory list unit 91 can be requested, that is, whether or not the "belongings" are requested products (rental products or consumables). This is a column for specifying (in this embodiment, "○" is indicated when a request is possible, and "×" is indicated when a request is not possible).
In addition, the request product remarks column 98 is a special item regarding the requested product, for example, a plurality of types of products (for example, "○ company blouson", "× company blouson") for the product (for example, "blouson (for women)"). ”) Is a column for indicating that the user 11 can select these products when rentable.

In the present embodiment, the user 11 makes a request for such a requested product by operating the "system application" on his / her own traveler client terminal 22 and sending the product request information to the network 33. It is configured to be able to. The product request information transmitted in this way is transmitted to the coordinating institution 66 via the management server 44, and the coordinating institution 66 collects the requested products and assigns an ID to each user for centralized management. It has become.

As shown in FIG. 3, the user 11 is configured to be able to receive the products collected by the coordinating institution 66 through the accommodation institution 55 such as a hotel. FIG. 3 is an example, and the user 11 can directly receive the product requested by the user from the coordinating institution 66. In addition, the user can go to a local store (also referred to as a product provider) (reference numerals 66A to 66D) to directly obtain and / or return the product. Further, the "travel system application" and the management server 44 can cooperate to send a request directly to the store (reference numerals 66A to 66D) of the staying place via the Internet (not shown). In this case as well, the products are collected from each store (reference numerals 66A to 66D) to the coordinating institution, and the package of the product requested by the user is completed. Alternatively, by sending the product or the like to the accommodation institution 55 where the user is staying, the package of the product requested by the user is completed. In such a case, the accommodation institution 55 includes the coordinating institution 66 and these client terminals 77. Further, the accommodation institution 55 may include the coordinating institution 66.

Next, a case of returning the rental product according to the present invention will be described with reference to FIG.
The user 11 can return the rental product by bringing it to the receiving institution. In one aspect of FIG. 4, an example of returning to the accommodation institution is described, but at the accommodation hotel or the like, home appliances and clothing can be returned by leaving them in the hotel room where they were used. This is possible by associating the user ID of the user 11 with the ID of the user in the room.
The returned rental product received by the accommodation institution is received by the coordinating institution 66, and information such as usage records is managed by the coordinating application.

In the present embodiment, by purchasing the "rental product" or "consumable" in use, it is possible to take it home as it is without returning it to the coordinating organization 66 or the like. It should be noted that such a purchase mode is not limited to the case where the user 11 takes it home as it is after performing the purchase procedure, and it is also possible to mail it from the coordinating institution 66 or the like at a later date.

Next, the management server 44 having a configuration for operating the "system application" and the coordination application will be described with reference to FIGS. 1 and 5.

As shown in FIGS. 1 and 5, the management server 44 has a communication unit (see FIG. 6), which communicates with the traveler 11 client terminal 22 and the coordinating institution 66 via the network 33. It is configured so that various information can be communicated with.
The communication unit sends the information input from the traveler client terminal 22 to the information input means 101. Such information includes reservation information for making travel reservations (travel plan information and traveler attribute information), information on products or consumables requested by the user (requested product information), and product collection at a coordinating institution. There is, but is not limited to, information and information provided and / or returned. In the example shown in FIG. 5, rental products and consumables (synonymous with products to be sold) are managed in separate databases ( codes 10B and 10D for rental products and codes 10C and 10E for consumables), but they are the same. It may be managed by the data server of. Further, the communication unit can appropriately receive the request of the user 11 from the traveler client terminal 22 of the user 11 and overwrite the information in the database by the information input means 101. Such requests may include, but are not limited to, changes in travel schedules, extended stays, and the like.

The information input means 101 functions as a means for inputting various information transmitted from the traveler client terminal 22. Such various information includes, but is not limited to, travel plan information, traveler attribute information, and the like. In one embodiment shown in FIG. 5, these pieces of information can be stored in the travel plan / traveler attribute information storage unit 10A.
In the present embodiment, the important information input by the user 11 is as important information.
・ Reservation information for booking a trip, including travel plan information and traveler attribute information, and
・ Request information for rental products such as clothing, home appliances, and beauty home appliances used at travel destinations (staying destinations), request information for consumables such as personal care products such as food, cosmetics, and hair care products,
Can be mentioned. In the present embodiment, the personal care product means a product such as cosmetics and toiletries that keeps human skin clean, grooms and beautifies.

The display means 102 is a means for forming a user interface in various information handled in the "system application". The product selection receiving means 103 determines that the product requested by the user has been accepted, notifies the user and / or the coordinating organization of this information by the display means 102, and also stores the information of the rental product request information storage unit 10B. It is a means of overwriting. The product lending processing means 104 is a means for attaching lending information to the rental product. In addition, when the rented product is returned, the return history is attached and the information is overwritten on the database. The product sales processing means 105 is a means for storing information that provides the user with consumables (products that are not returned) requested by the user, and transmitting and updating the information to a relational database.

In addition, the inventory list generation means 106
(A) The belongings list unit 91 is generated by selecting the belongings information necessary for the corresponding trip from the plurality of belongings information stored in the belongings information storage unit 10F, and at the same time.
(B) When the inventory list unit 91 is generated, it is confirmed whether or not the corresponding product can be requested, and the request product list unit 96 is generated.
It is a means. The history analysis means 107 is a means for analyzing the information (history information) stored in the storage unit (reference numerals 10A to 10G) for each user 11 (user ID) and storing the result in the usage history information storage unit 10G. is there.

The storage unit (reference numerals 10A to 10G) is mainly used.
(A) Various information necessary to generate the inventory list 90, and
(B) Various information regarding the management of the provision of requested products in the travel support system,
Remember.
The travel plan / traveler attribute information storage unit 10A stores the travel plan information and the traveler attribute information input at the time of booking the trip. The rental product request information storage unit 10B stores the rental product information (rental product information) requested by the user 11. The consumables request information storage unit 10C stores information on consumables (consumables information) requested by the user. The rental product storage unit 10D stores rental products lent from the coordinating organization 66. The sales product storage unit 10E stores information about consumables provided by the coordinating organization 66. The belongings information storage unit 10F has the belongings information necessary for generating the belongings list 90, and various information associated therewith (for example, rental product information or consumables information, the above-mentioned "attribute information", and the above-mentioned "plan information". , Trend information) is memorized.
In addition, the usage history information storage unit 10F classifies the information stored in the travel plan / traveler attribute information storage unit 10A to the belonging information storage unit 10F into the above-mentioned "attribute information" and "plan information", and then history. Store as information. By storing such data, the user 11 can recall and reuse this data the next time he / she travels, and the accuracy of generating the inventory list 90 can be improved. It is possible to improve (meet the needs of the user 11).

Further, in the present embodiment, various information stored in the storage unit (reference numerals 10A to 10G) is stored in association with the user ID (identifying the user 11). Therefore, in the present embodiment, by searching for a specific user ID, the past inventory list 90, travel schedule history, travel rental product history, personal care product history used, food history, etc. It is configured so that you can browse. In the present embodiment, the user ID is assigned to each user 11 (individual), but it is also possible to assign the user ID to each group of a plurality of people. For example, by assigning one user ID to a family member, it is possible to generate a family belongings list 90 and arrange luggage and consumables for family members.

The above various storage units may be provided with an information processing function dedicated to the information processing unit, and various information may be processed by this function each time, or may be processed by a relational database engine between databases.

The client terminal ( reference numerals 22 and 77 shown in FIG. 1) in the present invention has a web browser function, and transmits, for example, an HTTP (HyperText Transfer Protpcal) request to the management server 44, and a web page or the like as a response thereof. Is acquired and displayed on the screen. By operating the client terminal ( reference numerals 22 and 77 shown in FIG. 1), the user 11 and the coordinating organization 66 can manage information for executing the travel support system according to the present embodiment. As the client terminal ( reference numerals 22 and 77 shown in FIG. 1), for example, a desktop computer, a mobile phone, a PAD, or the like can be applied.

Next, the function of the management server 44 will be described with reference to FIG.

As shown in FIG. 6, the management server 44 includes a communication unit, an information processing means, an information storage unit (reference numerals 10A to 10G shown in FIG. 5), an input / output interface, and a system control unit. The system control unit and the input / output interface are connected via the system bus.

The communication unit is connected to the network and controls the communication state with the client terminal ( reference numerals 22 and 77 shown in FIG. 1) and the product providing organization (reference numerals 66A to 66D shown in FIG. 1).

The information processing means and the information storage unit (reference numerals 10A to 10G shown in FIG. 5) are composed of a hard disk drive or the like, and are described by various programs such as an operating system and a server program or a markup language such as HTML. It has a function to store web page files.

Next, the input / output interface is composed of a communication unit, a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. Then, the system control unit determines whether or not the rental product can be used by the user at the scheduled rental time by the CPU reading and executing various storage units and execution means stored in the ROM or the information storage unit. It functions as a product lending processing means and / or a product sales processing means to be processed.

Next, the control process of the management server 44 executed in the travel support system according to the present embodiment will be described with reference to FIGS. 7 to 13.
FIG. 7 is a flowchart showing the contents of the user registration process on the management server, FIG. 8 is a schematic diagram showing an example of the user registration form displayed on the travel client terminal 22, and FIG. 9 is displayed on the travel client terminal. A schematic diagram showing an example of the travel reservation form, FIG. 10 is a flowchart showing the contents of the inventory list generation process on the management server, and FIG. 11 is a flowchart showing the contents of the control process for lending the requested product on the management server, FIGS. 12 and 12 and FIG. 13 is a schematic diagram showing an example of a rental setting form displayed on the travel client terminal 22.
As described above, in the present embodiment, travel reservation, acquisition of inventory list 90 (see FIG. 2), "rental product" or "consumable", provided that the user 11 has registered as a user (member registration). It is configured so that you can make requests for "goods".

First, the flow of user registration performed by the user 11 will be described.
As shown in FIGS. 1, 7 and 8, when the management server 44 receives a request for access to the web page for user registration from the traveler client terminal 22, the management server 44 sends a member registration form (step S1). ). Specifically, the system control unit (see FIG. 6) of the management server 44 displays, for example, the user registration form shown in FIG. 8 on the screen of the traveler client terminal 22 through the communication unit (see FIG. 6). The data of the user registration form is sent so as to be. After inputting the name, address, e-mail address, etc., the user 11 clicks the confirmation button of the GUI.

When the management server 44 receives the user registration information (step S2), the management server 44 registers it in the user database or a predetermined storage unit of the management server (step S3). Specifically, when the management server 44 receives the data input or selected by the user from the traveler client terminal 22, the management server 44 receives the data in a predetermined storage area (for example, see FIG. 5) of the information storage unit (see FIG. 5). , Travel plan / traveler attribute information storage unit 10A).

In the present embodiment, after performing such user registration, the user 11 is configured to be able to use the travel support system (make a travel reservation, etc.). If the user has already been registered, the travel support system can be used by entering the registered user ID.

Next, the process of generating the inventory list 90 (see FIG. 2) executed on the management server 44 will be described with reference to FIG.

As shown in FIGS. 1, 2 and 10, in the process of generating the inventory list 90 on the management server 44, after registering the user ID, the user 11 is displayed on the display screen of the traveler client terminal 22. In addition, it is configured so that the necessary items are entered in the travel reservation form (see FIG. 9) and the travel reservation is confirmed (sending the travel reservation form in step S4 → step S5). Confirmation of travel reservation).

Items to be entered from the travel reservation format include travel plan information such as travel itinerary, travel location, transportation, accommodation, etc., as well as the name, gender, date of birth, address, and contact information of the traveler who actually travels. Traveler attribute information such as.

When the travel reservation is confirmed (step S5), the management server 44 performs a process of storing the travel plan information and the traveler attribute information, which are the confirmed travel information, in the travel plan / traveler attribute information storage unit 10A. (Step S6).

In the present embodiment, when the travel reservation is confirmed, for example, "Travel reservation is completed. Do you want to create a travel inventory?" Yes "and" No. " An image prompting the user 11 to generate the inventory list 90 such as "" is displayed.
After such an image is displayed, for example, when the user 11 clicks the "Yes" icon and the information is transmitted to the management server 44, the management server 11 first includes the inventory list 90. The process of generating the inventory list unit 91 of the above is performed (step S7).

In the process of generating the inventory list unit 91, the travel plan information and the traveler attribute information stored in the travel plan / traveler attribute information storage unit 10A, the inventory information stored in the inventory information storage unit 10F, and a link to the travel plan information. Based on the attached "attribute information", "plan information", trend information, etc., control is performed to select "belongings" to be carried on the trip.
For example, if the traveler is a 25-year-old woman, the destination is Taiwan by plane, and the purpose of the trip is tourism, the management server 44 can be used.
・ In addition to "important items" such as "passports", "air tickets" and "cash",
・ "Wallets (for Japan)", "Wallets (for Taiwan)", "Sneakers", "Cosmetology" and other "general items", and
・ "Recommended items" (for example, beach sandals) that are likely to come in handy when traveling
Such "belongings" are selected from the belongings information storage unit 10F and listed (see FIG. 2). At this time, a process of providing a remarks column 94 of the inventory list that the user 11 can freely write on is also performed.

Further, in the present embodiment, the symbols indicating the importance of the “belongings” (in the present embodiment, “◎”, “〇” and “” based on the information on the importance stored in association with the selected belongings information. Δ ”) is attached.

The management server 44 performs a process of generating the inventory list unit 91 as described above, and then performs a process of generating the request product list unit 96 of the inventory list 90 (step S8).
In the process of generating the request product list unit 96, when the selected "belongings" include "rental products" or "consumables" that can be rented at the travel destination, that is, the rental product information is included in the corresponding belongings information. Or if consumables information is linked and stored
-Adding information indicating that (see the request product availability column 97 in Fig. 2),
-Add special notes about the "rental product" or "consumables" (for example, you can select from multiple types of items at your travel destination) (requested product remarks column in Fig. 2). 98),
Performs the process of generating the request product list unit 96.

The management server 44 performs a process of generating the request product list unit 96, and then displays the inventory list 90 (the inventory list unit 91 generated in step S7 and the request product list unit 96 generated in step S8) to the corresponding traveler. Performs the process of transmitting to the client terminal 22 (step S9). As a result, the inventory list 90 is displayed on the display screen of the traveler client terminal 22. In this embodiment, the inventory list unit 91 is generated (step S6) and the request product list unit 96 is generated, provided that the user 11 has given an operation command (in the above example, the operation input of “Yes”). (Step S7) is generated, but it is also possible to automatically generate these after the travel reservation is confirmed.

Next, the flow of lending settings on the management server 44 will be described with reference to FIGS. 11 to 13.

As shown in FIG. 11, the management server 44 transmits the inventory list 90, and then transmits the request form set by the user 11 to the traveler client terminal 22 (step S10). It should be noted that such a request form may be transmitted when there is a request from the user 11 (a specific operation by the traveler client terminal 22), and after the inventory list 90 is transmitted, the request form may be transmitted. It can also be done automatically.
Specifically, the system control unit (see FIG. 6) of the management server 44 displays the request form shown in FIGS. 12 and 13 on the traveler client terminal 22 via the communication unit (see FIG. 6). Submit the request form data to be displayed on the screen. The "rental product" or "consumable" displayed on the request form is a product that can be requested in the process of step S8 (see FIG. 10) ("○" in the request availability column 97 of FIG. It is possible to use only products with.

When the user 11 selects a specific item, date, and pick-up location of the "rental product" on the above request form and clicks the send button of the request form, it is sent to the management server 44 via the network. It should be noted that the user 11 can use the above request form at any time after the inventory list 90 has been transmitted (step S9 in FIG. 10) and after the user registration has been performed (step S3 in FIG. 7). By sending it, you can arrange "rental products" and "consumables" at your travel destination.

From the viewpoint of reducing (lightening) the "belongings" carried by the user 11 (traveler) on the trip, such "rental products" and "consumables" should be used as much as possible before the trip. It can be said that it is desirable that it is requested. On the other hand, if the user 11 forgets to request "rental products" or "consumables", there is a risk.
Therefore, in the present embodiment, the management server 44 requests the traveler client terminal 22 for "rental products" and "consumables" at predetermined timings before the trip (for example, one week ago, the day before, and the day of the trip). It is configured to send prompting reminders.
Such reminding information is simply information such as "Did you forget to request rental products or consumables?" Or information that includes "rental products" that can be requested in this message. And so on.
Further, the transmission of such remind information can be stopped in response to a request from the user (for example, transmission of request completion information indicating the completion of the request).

Next, the management server 44 receives the request product information (step S11), and the predetermined storage unit of the management server 44, for example, the rental product request information unit 10B (see FIG. 5) or the consumables request information storage unit 10C (see FIG. 5). It is stored in (see FIG. 5) (step S12). Specifically, the management server 44 receives the data input and selected from the traveler client terminal 22 by the product selection receiving means 103 (see FIG. 5), for example, the rental product request information unit 10B or the consumables request information. It is distributed to the storage unit 10C and stored in each storage unit.

Next, the flow of arranging "rental products" or "consumables" on the coordination organization 66 side will be described with reference to FIG. FIG. 14 is a flowchart showing an operation example of determining the reservation of rental products or consumables by the management server 44.

As shown in FIGS. 1, 5 and 14, the coordinated institution client terminal 77 of the coordinating institution 66 inputs the collected product information based on the requested product information (step S13). Specifically, the information stored in the rental product request information storage unit 10B or the consumables request information storage unit 10C of the management server 44 is displayed on the client terminal 77 for the coordinating institution to coordinate the acquired or arranged products. Check the list displayed on the institutional client terminal 77 (for example, the reservation list shown in FIG. 15). By transmitting this information to the management server 44, information on the products that can be used is stored in the rental product information storage unit 10D via the product rental processing means 104 (step S14). The stored product information can be arbitrarily displayed from the rental product information storage unit 10D and the sales product information storage unit 10E via the display means 102 by the operation of the traveler 11 client terminal 22 of the user 11. For example, the user 11 shows the information displayed on the traveler client terminal 22 in this way to the coordinating institution 66, the accommodation institution 55, and the providing institution that provides the product (for example, the product providing institution 66A to 66D). By doing so, you can receive the goods. The coordinating organization 66 can input the product information related to the requested product information by the deadline set by the user 11. As a result, the user 11 can know about the products that cannot be procured.

Further, in the present embodiment, the user 11 can set in advance or confirm the position information by GPS and display it in the language of the travel destination. For example, the user 11 can set the display function to English while traveling (for example, for one week). In addition, the location information is read from the GPS function of the traveler client terminal 22 of the user 11 and displayed in the language of the current location (for example, Mandarin if staying in Beijing) in the "system application" according to the present embodiment. Can be done. With such a system, the user 11 and the coordinating institution 66 can smoothly give and receive the reserved products. Such a function can be added by a plug-in function.

Next, the flow of reservation of rental products in another embodiment will be described with reference to FIG. FIG. 16 is a flowchart showing an operation example of another embodiment of rental product reservation by the management server 44.
As shown in FIGS. 1 and 16, the reservation of rental products in other embodiments begins with the user 11 requesting a form for performing a product search from the traveler client terminal 22 to the management server 44. (Step S15).

Next, by making such a request, the received product search form is displayed on the traveler client terminal 22 (step S16), and the user 11 can perform the product search (step). S17). For example, such a product search is performed by the user 11 inputting a keyword and clicking or touching a submit button on the form. Then, the search condition is transmitted to the management server 44, and the management server 44 collates the information from the accessible product providers 66A to 66D and the like with the keyword, and the search result is the traveler client terminal 22. Is displayed (step S18). The user 11 who confirmed the displayed search result generates the requested product information of the "rental product" or the "consumable" from the traveler client terminal 22 (step S19), and creates (generates) the reserved product page. (Step S20). Then, the created page of the reserved product is stored in a predetermined storage unit of the management server 44 (step S21).

Next, an operation example of one aspect when the user 11 returns the "rental product" will be described with reference to FIG.
As shown in FIGS. 1 and 17, the user 11 brings the “rental product” to the receiving institution (for example, the product providing institution 66A to 66D) (step S22). The brought-in "rental product" is returned to the coordinating institution 66, and the coordinator performs the return processing in the coordinating application (step S23), and the return information is registered (step S24). The "rental product" in which the return information is registered is moved to a predetermined inventory management location after cleaning, maintenance, etc. (step S25) (step S26). After the "rental product" is moved to the inventory management location, the coordinating organization 66 stores the return status, usage history, maintenance, product status, etc. in the usage history information storage unit 10G (see FIG. 5) as a management history (see FIG. 5). Step S27). After this information is described, the information indicating that the product has been moved to the inventory management location is stored in the rental product request information storage unit 10B (see FIG. 5), whereby the "rental product" can be stored by another user. The request can be made by the 11 operating the traveler client terminal 22 (step S28).

Next, the control process when purchasing the "rental product" or the "consumable" will be described with reference to FIG.
As shown in FIGS. 1, 5 and 18, the user 11 uses the "rental product" or "consumable"("rentalproduct" or "consumable" received from the product providing organizations 66A to 66D). When purchasing, the travel client terminal 22 transmits purchase information about the corresponding "rental product" or the like to the management server 44 (step S29).
Specifically, the user 11 displays information on the product he / she wants to purchase (for example, the name of the product) from the product purchase display screen (for example, the format screen for purchasing the product) displayed on the traveler client terminal 22. Enter the date of receipt of the product and the place of receipt of the product) and send this information to the management server 44.

The management server 44 that has received the purchase information stores the sales information about the "rental product" or the "consumable" in the sales product information storage unit 10E via the product sales processing means 105, and also stores the product rental processing means 104. A process of storing the rented product information storage unit 10D (memorizing the information indicating that the rented product has been purchased) is performed (step S30).
After that, the management server 44 transmits information indicating that the specific product has been purchased to the coordinating organization 66, and also transmits information indicating purchase confirmation to the traveler client terminal 22. This is done (step S31).

In the present embodiment, the information stored in the rental product storage unit 10D and the sales product storage unit 10E is stored in the usage history storage unit by the history analysis means 107 as the user usage history information associated with the user ID. It is composed of. As a result, the user 11 can search for similar travel destination information from the user usage history information, and as a result, the called information can be used as it is as product request information, or can be used in the GUI. It is possible to change the request for "rental products".

Next, another embodiment will be described with reference to FIG.
In another embodiment shown in FIG. 19, the accommodation institution 55, the coordinating institution 66, the client terminal 77, and the product providing institution 66A to 66D shown in FIG. 1 are constructed as one functional unit 200, and these are constructed in a plurality of places (a plurality of places (). It is provided in the area). Further, the management server 44 and each functional unit 200 are configured to be able to communicate with each other via the network 33, and the user 11 manages the management server 44 via the management server 44 by operating the traveler client terminal 22. It is possible to communicate with each functional unit 200 without going through the server 44. In this way, the user 11 can easily and comfortably travel to a plurality of areas, and can make a connection for communication and distribution.

According to such another embodiment, for example, even when a user 11 from overseas goes to Hokkaido and Okinawa after sightseeing in Tokyo, the function of having clothing suitable for each region on site. The unit 200 can be used locally using the application according to the present invention. This is also the case overseas, and even when moving from Hawaii to Alaska, it is possible to arrange to use necessary items such as clothing locally. In the case of a long-term voyage by a large cruise ship or the like, the functional unit 200 can be constructed in the ship, for example.

Other embodiments of the travel support system according to the present invention include the following aspects.
1) A travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
The traveler client terminal is
An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
A display means capable of displaying the information transmitted from the management server and
With
The management server
Control device and
A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
With
The control device is
Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal. Means and
A generation means for generating a list information listing the belongings predicted by the prediction means, and a generation means.
An output means for transmitting the list information generated by the generation means to the traveler client terminal, and
Have,
Travel support system, which is characterized by
2) The storage device has
Requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item is stored in association with the inventory information.
The control device is
Further, it has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information.
The generation means
When it is determined by the determination means that the inventory information associated with the request product information is included, the request product information is added to the corresponding inventory information to generate the list information.
The travel support system described in 1), which is characterized by this.
3) The storage device has
Trend information indicating the degree of trend of the requested product is stored in association with the requested product information.
The control device is
The content of the requested product information to be added to the list information is determined based on the trend information.
The travel support system described in 2), which is characterized by this.
4) The control device is
Further having an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is input as a search character string or the product name included in a specific website.
The travel support system described in 3), which is characterized by this.
5) The input means is
It is possible to input the requested product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed.
The control device is
It has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing.
The output means
When it is determined by the second determination means that the request completion information has not been transmitted, the reminder information is transmitted to the traveler client terminal.
The travel support system described in 2), which is characterized by this.
6) The output means is
When the request completion information is transmitted from the traveler client terminal, the transmission of the remind information is stopped.
The travel support system described in 5), which is characterized by this.
7) A travel support method for supporting a traveler by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
The traveler client terminal is
An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
A display means capable of displaying the information transmitted from the management server and
With
The management server
Control device and
A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
With
The travel support method is
An input process that accepts input of the various information from the traveler client terminal, and
Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information input by performing the input step. Process and
A generation step of generating list information listing the predicted belongings by performing the prediction step, and a generation step.
A transmission step of transmitting the list information generated by performing the generation step to the traveler terminal, and a transmission step.
including,
Travel support method, which is characterized by
8) A travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
The traveler client terminal is
An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
A display means capable of displaying the information transmitted from the management server and
With
The management server
A control device that is a computer and
A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
With
The travel support program
Based on the traveler attribute information input from the traveler client terminal and the travel plan information, the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device. Predictive steps to do and
A generation step that generates list information that lists the belongings predicted by performing the prediction step, and a generation step.
A transmission step of transmitting the list information generated by performing the generation step to the traveler client terminal, and a transmission step.
Is executed by the control device.
A travel support program that features this.

According to the present invention, it is possible to obtain a "belonging list" suitable for the trip simply by transmitting the travel plan information and the traveler attribute information to the management server. It can be easily and surely aligned. Further, according to the present invention, by making a request before the trip, the user can depart for the trip without arranging the products, so that the baggage of the user can be reduced. Further, according to the present invention, the user can cope with the change of the schedule by overwriting and / or changing the registration information by the application executed by the program of the present invention. Therefore, the present invention is very advantageous when the user makes a long-term trip to a region having a different climate for a different purpose. For example, foreign tourists coming to Japan can minimize the preparation of clothing to Hokkaido, Tokyo and Okinawa. If necessary, local water and food can be booked at one time at your accommodation.

Furthermore, the present invention is not limited to each of the above embodiments, and each embodiment is an example and has a configuration substantially the same as the technical idea described in the claims of the present invention. However, anything that exerts a wearable action and effect is included in the technical scope of the present invention.

11: User 22: Client terminal for travelers 33: Network 44: Management server 55: Accommodation institution (providing institution)
66: Coordinating institution 77: Coordinating institution client terminals 66A to 66D: Product providing institution 90: Inventory list 91: Inventory list section 92: Inventory column 93: Importance column 94: Inventory list Remarks column 96: Request product list section 97: Request availability column 98: Request product remarks column 101: Information input means 102: Display means 103: Product selection reception means 104: Product lending processing means 105: Product sales processing means 106: Inventory list generation means 107: History analysis means 10A: Travel Plan / Traveler Attribute Information Storage Unit 10B: Rental Product Request Information Storage Unit 10C: Consumables Request Information Storage Unit 10D: Rental Product Information Storage Unit 10E: Sale Product Information Storage Unit 10F: Inventory Information Storage Unit 10G: Usage History Information Storage Unit Part 200: Functional unit

Claims (8)

1. A travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
   The traveler client terminal is
   An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
   A display means capable of displaying the information transmitted from the management server and
   With
   The management server
   Control device and
   A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
   With
   The control device is
   Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information transmitted from the traveler client terminal. Means and
   A generation means for generating a list information listing the belongings predicted by the prediction means, and a generation means.
   An output means for transmitting the list information generated by the generation means to the traveler client terminal, and
   Have,
   A travel support system characterized by this.
2. The storage device has
   Requested product information indicating a rental product that can be requested by the user or a requested product as a consumable item is stored in association with the inventory information.
   The control device is
   Further, it has a determination means for determining whether or not the inventory information associated with the requested product information is included in the list information.
   The generation means
   When it is determined by the determination means that the inventory information associated with the request product information is included, the request product information is added to the corresponding inventory information to generate the list information.
   The travel support system according to claim 1, wherein the travel support system is characterized in that.
3. The storage device has
   Trend information indicating the degree of trend of the requested product is stored in association with the requested product information.
   The control device is
   The content of the requested product information to be added to the list information is determined based on the trend information.
   The travel support system according to claim 2, wherein the travel support system is characterized in that.
4. The control device is
   Further having an analysis means for analyzing the degree of trend based on the number of search hits when the product name of the requested product is input as a search character string or the product name included in a specific website.
   The travel support system according to claim 3, wherein the travel support system is characterized in that.
5. The input means is
   It is possible to input the requested product information for accepting the request for the requested product and the request completion information indicating that the request for the requested product has been completed.
   The control device is
   It has a second determination means for determining whether or not the request completion information has been transmitted at a predetermined timing.
   The output means
   When it is determined by the second determination means that the request completion information has not been transmitted, the reminder information is transmitted to the traveler client terminal.
   The travel support system according to claim 2, wherein the travel support system is characterized in that.
6. The output means
   When the request completion information is transmitted from the traveler client terminal, the transmission of the remind information is stopped.
   The travel support system according to claim 5, wherein the travel support system is characterized in that.
7. It is a travel support method for supporting a traveler by using a travel support system including a client terminal for a traveler and a management server capable of communicating with the client terminal for a traveler via a telecommunication line.
   The traveler client terminal is
   An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
   A display means capable of displaying the information transmitted from the management server and
   With
   The management server
   Control device and
   A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
   With
   The travel support method is
   An input process that accepts input of the various information from the traveler client terminal, and
   Prediction that the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device based on the traveler attribute information and the travel plan information input by performing the input step. Process and
   A generation step of generating list information listing the predicted belongings by performing the prediction step, and a generation step.
   A transmission step of transmitting the list information generated by performing the generation step to the traveler terminal, and a transmission step.
   including,
   A travel support method characterized by that.
8. It is a travel support program that supports travelers by using a travel support system including a client terminal for travelers and a management server capable of communicating with the client terminal for travelers via a telecommunication line.
   The traveler client terminal is
   An input means capable of inputting various information including traveler attribute information indicating a traveler's attribute and travel plan information indicating a travel plan, and
   A display means capable of displaying the information transmitted from the management server and
   With
   The management server
   A control device that is a computer and
   A storage device that stores predetermined personal belongings information as necessary personal belongings when traveling,
   With
   The travel support program
   Based on the traveler attribute information input from the traveler client terminal and the travel plan information, the property to be used by the user at the travel destination is predicted from the plurality of property information stored in the storage device. Predictive steps to do and
   A generation step that generates list information that lists the belongings predicted by performing the prediction step, and a generation step.
   A transmission step of transmitting the list information generated by performing the generation step to the traveler client terminal, and a transmission step.
   Is executed by the control device.
   A travel support program that features this.

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