WO2021033018A1

WO2021033018A1 - A system and method for integrating healthcare services and patient care at the patient's doorstep

Info

Publication number: WO2021033018A1
Application number: PCT/IB2019/058598
Authority: WO
Inventors: Aby Ittyavira
Original assignee: Aby Ittyavira
Priority date: 2019-08-20
Filing date: 2019-10-09
Publication date: 2021-02-25

Abstract

A method 200 for integrating healthcare services and patient care at the patient's door step comprising; accessing of the healthcare platform by the user 201; registering of the user with his medical history on the user interface 203; recommending the appropriate healthcare services based on the medical history of the user 205; displaying of the list of the healthcare service providers providing the service desired by the user present around the user's location 206; selection of the healthcare service provider by the user 207; paying of the fee by the user for the desired healthcare service and/or product 208; notification to the selected healthcare provider 209; dispatching of the purchased healthcare service and/or product by the healthcare provider 210; tracking of the healthcare product and/or service on the map by the user for expected delivery time 211 and receiving of the purchased product and/or service by the user 212.

Description

A SYSTEM AND METHOD FOR INTEGRATING

HEALTHCARE SERVICES AND PATIENT CARE AT THE PATIENT’S DOORSTEP

FIELD OF INVENTION [0001] The embodiment herein generally relates to the field of healthcare services. More specifically, the invention provides a system and method for integrating healthcare services and patient care at the patient’s door step. BACKGROUND AND PRIOR ART

[0002] Improvement in communication networks and the adoption of internet and mobile phone technology by a vast population have given rise to many services and services providers providing door step delivery services to the users. [0003] The advent of providing services to the users in the comfort of their home has further fueled the concept of providing health care and accessory products and services at the user’s door step. [0004] The prior arts provided in this field mostly manage the delivery of single health care service at a time.

[0005] Some other prior arts generally relate to the delivery of pharmacy items to the patient’s home, whereas another prior art relates to scheduling the doctor appointments and manage them through internet enabled devices. [0006] There are some other prior arts that help the users search the nearest available hospital and doctor along with their service quality reviews.

[0007] But none of the prior arts mentioned above integrates all the healthcare services and providers for the ease of the access of the users.

[0008] Therefore, there is a need to develop a system and a method for integrating health care services and patient care at the patient’s door step. Further there is still a need to develop a system and a method, that integrates the healthcare services, healthcare service providers, health care related product providers and other healthcare related accessory service provider to provide the user the desired healthcare services and/or healthcare products in the comfort of the patient’ s or the user’ s home.

OBJECTS OF THE INVENTION

[0009] Some of the objects of the present disclosure are described herein below: [00010] A main object of the present invention is to provide a system for integrating healthcare services and patient care. [00011] Another object of the present invention is to provide a method for integrating healthcare services and patient care.

[00012] Still another object of the present invention is to provide a system and method for integrating healthcare services and patient care.

[00013] Another object of the present invention is to provide a system and method for integrating healthcare services and patient care around the user location.

[00014] Yet another object of the present invention is to provide a system and method for integrating healthcare services and patient care at the user’s door step. [00015] Another object of the present invention is to provide a system and method providing list of allopathic medicine health care service and service providers to avail their services along with the user reviews.

[00016] Another object of the present invention is to provide a system and method providing list of ayurvedic medicine health care service and service providers to avail their services along with the user reviews. [00017] Another object of the present invention is to provide a system and method providing list of homeopathic medicine health care service and service providers to avail their services along with the user reviews.

[00018] Yet another object of the present invention is to provide a system and method providing list of nursing service providers or home care service providers to avail their services along with the user reviews.

[00019] Still another object of the present invention is to provide a system and method providing list of physiotherapy service providers to avail their services along with the user reviews. [00020] Another object of the present invention is to provide a system and method providing list of emergency service providers to avail their services along with the user reviews.

[00021] Another object of the present invention is to provide a system and method providing list of pharmacy and medical products providers to avail their services along with the user reviews.

[00022] Yet another object of the present invention is to provide a system and method providing medical tourism service providers to avail their services along with the user reviews.

[00023] Still another object of the present invention is to provide a system and method providing list of laboratory sample collection and testing health care service providers to avail their services along with the user reviews.

[00024] Another object of the present invention is to provide a system and method providing list of post hospitalization service providers to avail their services along with the user reviews. [00025] Another object of the present invention is to provide a system and method for scheduling and managing the doctor’s appointments along with the user reviews.

[00026] Still another object of the present invention is to provide a system and method for maintaining patient history data.

[00027] Another object of the present invention is to provide a system and method for providing list of hospital and healthcare providers around the user’s location.

[00028] The other objects and advantages of the present invention will be apparent from the following description when read in conjunction with the accompanying drawings, which are incorporated for illustration of preferred embodiments of the present invention and are not intended to limit the scope thereof.

SUMMARY OF THE INVENTION [00029] In view of the foregoing, the method for integrating healthcare services and patient care at the patient’s doorstep is provided. According to an embodiment, the method of integrating healthcare services and patient care at the patient’s doorstep comprising the steps of accessing of the healthcare platform by the user, registering of the user with the details related to his medical history using the user interface, recommending the appropriate services for the user by the system based on the medical history of the user.

[00030] According to an embodiment, the method further comprises searching of the desired healthcare services and/or products by the user, displaying of the list of the healthcare service providers providing the service desired by the user present around the user’s location, selection of the healthcare service provider by the user, paying of the fee by the user for the desired healthcare service and/or product, notification to the selected healthcare provider by the platform regarding the user purchase, dispatching of the healthcare service and/or product by the healthcare service provider, tracking of the healthcare product and/or service on the map by the user for the expected delivery time and receiving of the purchased healthcare service and/or product by the user.

[00031] According to an embodiment, a system for integrating healthcare services and patient care at the patient's doorstep is provided. The system for integrating healthcare services and patient care at the patient doorstep comprises a user interface, a resource engine, a cloud communication layer, a server and a database.

[00032] According to an embodiment, the user interface may be provided for facilitating the plurality of users to register in the system for the desired healthcare provider and purchase the healthcare services and/or product for door step delivery.

[00033] According to an embodiment, the resource engine includes an allopathy module configured to list service providers and/or products related to allopathy medicine, a homeopathy module configured to list service providers and/or products related to homeopathy medicine, an ayurvedic module configured to list service providers and/or products related to ayurvedic medicine, a nursing module configured to list service providers for providing nursing services to the user, a physiotherapy module configured to list service providers for providing physiotherapy services to the user, a laboratory module configured to list service providers for providing laboratory sample collection and related services to the user, an emergency module configured to list service providers for providing emergency services to the users and a pharmacy module configured to list service providers for providing pharmacy services to the users.

[00034] These and other aspects of the embodiments herein will be better appreciated and understood when considered in conjunction with the following description and the accompanying drawings. It should be understood, however, that the following descriptions, while indicating preferred embodiments and numerous specific details thereof, are given by way of illustration and not of limitation. Many changes and modifications may be made within the scope of the embodiments herein without departing from the spirit thereof, and the embodiments herein include all such modifications.

BRIEF DESCRIPTION OF DRAWINGS

[00035] The detailed description is set forth with reference to the accompanying figures. In the figures, the left-most digit(s) of a reference number identifies the figure in which the reference number first appears. The use of the same reference numbers in different figures indicates similar or identical items.

[00036] Fig.1 illustrates block diagram of the system for integrating healthcare services and patient care at the patient’s door step, according to an embodiment herein; and

[00037] Fig.2 illustrates a flow chart showing a method for integrating healthcare services and patient care at the patient’s door step, according to an embodiment herein;

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[00038] The embodiments herein and the various features and advantageous details thereof are explained more fully with reference to the non-limiting embodiments and detailed in the following description. Descriptions of well- known components and processing techniques are omitted so as to not unnecessarily obscure the embodiments herein. The examples used herein are intended merely to facilitate an understanding of ways in which the embodiments herein may be practiced and to further enable those of skill in the art to practice the embodiments herein. Accordingly, the examples should not be construed as limiting the scope of the embodiments herein.

[00039] As mentioned above, there is a need to develop a system and method for integrating healthcare services and patient care at the patient door step. The embodiments achieve this by providing a system and a method for integrating healthcare services and patient care at the patient’s door step, according to an embodiment.

[00040] Referring now to the drawings, and more particularly to FIGS. 1 through 2, where similar reference characters denote corresponding features consistently throughout the figures, there are shown preferred embodiments. [00041] Fig.l illustrates a block diagram of the system 100 for integrating healthcare services and patient care at the patient’s doorstep, according to an embodiment.

[00042] The system 100 enables the users 101 to avail the benefit of healthcare services from the healthcare service providers around their location, from the luxury of their home, according to an embodiment.

[00043] According to an embodiment, the system 100 enables the users to find allopathic health care service providers, ayurvedic healthcare service providers, homeopathic healthcare service providers, nursing service providers, homecare service providers, physiotherapy service providers, laboratory sample collection and related service providers, emergency and pharmacy service providers around their location and use their services at their door step.

[00044] According to an embodiment, the system 100 for integrating healthcare services and patient care at the patient’s door step includes a user interface 102 which can be accessed through various electronic devices like laptop, computer, mobiles, tablets etc.

[00045] According to an embodiment, the resource engine 103, has various applications running on it to be displayed on the user interface 102 via the electronic devices 102 to the user 101. [00046] The information is transferred between the resource engine 103 and the server 105 through a secure cloud communication layer 104, according to an embodiment.

[00047] According to an embodiment, the applications running on the resource engine 103 include allopathy module 107, homeopathy module 108, ayurvedic module 109, nursing module 110, physiotherapy module 111, laboratory module 112, emergency module 113 and pharmacy module 114.

[00048] The allopathy module 107 running on the resource engine 103 manages the records of the allopathic healthcare practitioners, allopathic hospitals, reviews and ratings of the practitioners and the hospitals along with the appointment management with the desired allopathic healthcare practitioner, according to an embodiment.

[00049] The homeopathy module 108 running on the resource engine 103 manages the records of the homeopathic healthcare practitioners, homeopathic hospitals, reviews and ratings of the practitioners and the hospitals along with the appointment management with the desired homeopathic healthcare practitioner, according to an embodiment.

[00050] The ayurvedic module 109 running on the resource engine 103 manages the records of the ayurvedic healthcare practitioners, ayurvedic hospitals, reviews and ratings of the practitioners and the hospitals along with the appointment management with the desired ayurvedic healthcare practitioner, according to an embodiment.

[00051] According to an embodiment, the nursing module 110 of the resource engine 103 includes the data related to the nursing services providers and their reviews and ratings. The users may get help in availing homecare services through registered agencies with the help of this module.

[00052] According to an embodiment, the physiotherapy module 111 of the resource engine 103 includes the data related to physiotherapy service providers and their reviews and ratings, so that the users can avail their service at their doorstep.

[00053] According to an embodiment, the laboratory module 112 of the resource engine 103 includes the data related to laboratories providing home sample collection service and their reviews and ratings.

[00054] The emergency module 113 of the resource engine 103, includes the information related to the emergency healthcare services like ambulances, blood banks etc and their reviews and ratings, according to an embodiment.

[00055] According to an embodiment, the pharmacy module 114 of the resource engine 103 includes the data related to the pharmacies providing medicines and other medical products like air bed, waterbed, wheel chair, holter etc to the doorstep of the patient. [00056] According to an embodiment, the user interface provided herein 102 helps the users 101 to register in the system 100 for the desired healthcare services, search the healthcare service provider around their location, purchase the healthcare services and/or product for the door step delivery. [00057] The resource engine 103 may be connected to the server 105 with the help of a secure cloud communication layer 104, according to an embodiment herein.

[00058] The server 105 further includes various applications and a database 106, according to an embodiment. [00059] The applications present in the server 105 include data sending and receiving module 115, management module 116 and control module 117, according to an embodiment.

[00060] The data sending and receiving module 115, present in the server 105 may help in saving and retrieving data in the database 106, according to an embodiment. The data may include but not limited to user details, user credentials, user medical history, user purchase history, user access history, user location, user payment information, user preferences, user’s feedbacks and reviews etc.

[00061] According to an embodiment, the management module 116 present in the server 105 helps in managing the user information of the users registered into the present system.

[00062] The control module 117 present in the server 105 may help in controlling all the modules of the server and resource engine along with their communication with each other, according to an embodiment. [00063] The resource engine 103 may also enable the system to detect the location of the user and display location specific search results to the user, according to an embodiment.

[00064] The server 105 is communicatively coupled to a database 106 for storing a number of information of the users, according to an embodiment.

[00065] Fig.2 illustrates a flow chart 200 showing a method for integrating healthcare services and patient care at the patient’s door step, according to an embodiment herein.

[00066] The method 200 for integrating healthcare services and patient care at the patient’s doorstep comprises of various steps, according to an embodiment.

[00067] The users can provide a number of information including personal information and medical history for registration 203 through a user interface 102 of electronic devices to register into the system, according to an embodiment. [00068] The user interface 102 of the electronic device allows the users 101 to perform a number of tasks which includes searching for allopathic and/or ayurvedic and/or homeopathic healthcare providers around the user location, searching laboratories for home sample collection around the user’s location, searching for pharmacy and medical products providers around the user’s location, searching for emergency, nursing and physiotherapy service providers around the user’s location.

[00069] According to an embodiment, after the registration of the user with his medical history, the system may suggest appropriate healthcare services for the user 205 or the user may search the desired healthcare services 204.

[00070] The system displays the list of the health care service providers based on the user search criteria and around the user’s location 206, after which the user may select the healthcare service provider 207 based on his user and service reviews, according to an embodiment.

[00071] According to an embodiment, after the payment of the fees 208 for the desired health care service by the user 101, the system notifies the healthcare service provider regarding the user requirement and the purchase 209 for the dispatch of the service and/or product purchased by the user 210.

[00072] According to an embodiment, the user may also track the movement, location and expected time of delivery on the map provided by the system 211. [00073] According to an embodiment, once the user receives the ordered healthcare product and/or service at his doorstep 212, the user may review the healthcare service provider based on the quality of the product and/or service. [00074] According to an embodiment, the reviews and ratings by the user are collected in the applications based in the server 105 and an overall rating for the healthcare service providers and the products may be displayed on the user interface of the electronic device 102

[00075] The resource engine 103 may also collect real time location information of the user, so that the results around the user location may be displayed, according to an embodiment.

[00076] A main advantage of the present invention is that the invention provides a system for integrating healthcare services and patient care at the patient door step.

[00077] Another advantage of the present invention is that the invention provides a method for integrating healthcare services and patient care at the patient’s door step. [00078] Still another advantage of the present invention is that the present invention provides the information regarding allopathic, homeopathic and ayurvedic service providers around the user’s location.

[00079] Yet another advantage of the present invention is that the present invention brings all branches of medicine together with pharmacy, laboratory, physiotherapy, nursing care, home care etc.

[00080] Another advantage of the present invention is that the present invention may help the users in avoiding unnecessary and avoidable visits to the hospital. [00081] Still another advantage of the present invention is that it provides the users with multiple choices based on the reviews and cost criteria of the healthcare service providers.

[00082] Yet another advantage of the present invention is that the invention can also help the people who are staying alone and find it difficult to move out. [00083] The foregoing description of the specific embodiments will so fully reveal the general nature of the embodiments herein that others can, by applying current knowledge, readily modify and/or adapt for various applications such specific embodiments without departing from the generic concept, and, therefore, such adaptations and modifications should and are intended to be comprehended within the meaning and range of equivalents of the disclosed embodiments. It is to be understood that the phraseology or terminology employed herein is for the purpose of description and not of limitation. Therefore, while the embodiments herein have been described in terms of preferred embodiments, those skilled in the art will recognize that the embodiments herein can be practiced with modification within the spirit and scope of the embodiments as described herein.

Claims

claim:

1. A method 200 for integrating healthcare services and patient care at the patient’s doorstep, wherein the method comprises the steps: accessing of the healthcare platform by the user 201 ; registering of the user with the details related to his medical history using the user interface 203; recommending the appropriate healthcare services for the user by the system based on the medical history of the user 205; displaying of the list of the health care service providers providing the service desired by the user present around the user’s location 206 ; selection of the healthcare service provider by the user 207; paying of the fee by the user for the desired health care service and/or product 208; notification to the selected healthcare provider by the platform regarding the user purchase 209; dispatching of the purchased healthcare service and/or product by the healthcare service provider 210; tracking of the healthcare product and/or service on the map by the user for expected delivery time 211; and receiving of the purchased health care service and/or product by the user 212.

2. The method 200 as claimed in claim 1, wherein the method includes, searching of the desired healthcare services and/or products by the user 204.

3. The method 200 as claimed in claim 1, wherein the method includes reviewing and rating of the service and/or product of the healthcare service provider.

4. The method 200 as claimed in claim 1, wherein the method includes tracking real time location of the user for providing information relating to the healthcare product and/or service providers near the user location.

5. The method 200 as claimed in claim 1, wherein tracking of the location of the product and/or service after the dispatch and estimated delivery time by the service provider is enabled.

6. The method 200 as claimed in claim 1, wherein the method includes scheduling and managing appointments with the healthcare practitioners.

7. A system 100 for integrating healthcare services and patient care at the patient door step, wherein the system comprises: a user interface 102, a resource engine 103, a cloud communication layer 104, a server 105 and a database 106. wherein the user interface 102 provided for facilitating the plurality of users to register in the system for the desired healthcare services, search the desired healthcare provider and purchase the healthcare services and/or product for door step delivery; wherein the resource engine 103 includes: an allopathy module 107 configured to list healthcare service providers and/or products related to allopathy medicine; a homeopathy module 108 configured to list healthcare service providers and/or products related to homeopathic medicine; an ayurvedic module 109 configured to list healthcare service providers and/or products related to ayurvedic medicine; a nursing module 110 configured to list service providers for providing nursing services and home care services to the user; a physiotherapy module 111 configured to list service providers for providing physiotherapy services to the user; a laboratory module 112 configured to list service providers for providing laboratory services to the user; an emergency module 113 configured to list service providers for providing emergency services to the users; and a pharmacy module 114 configured to list service providers for providing pharmacy services to the users.

8. The system 100 as claimed in claim 7, wherein the user interface is accessible through a plurality of electronic communication devices 102 that includes laptop, mobile and tablets.

9. The system 100 as claimed in claim 7, wherein the resource engine communicates 103 with the server 105 through a secure cloud communication layer 104.

10. The system 100 as claimed in claim 7, wherein the system automatically recommends the healthcare services to the user based on the user’s medical history.