WO2020217432A1 - Data processing method for outputting data to be used to provide customer-matched commodity or service and data processing device for outputting data to be used to provide customer-matched commodity or service - Google Patents

Abstract

The purpose of the present invention is to provide a data processing method and a data processing device for outputting data to be used to provide a customer-matched commodity or service while increasing a degree of freedom in design of a hardware resource.　A person ID associated first data generation unit according to the present invention generates, on the basis of a plurality of pieces of one-seated or two-seated compact vehicle care history data acquired and a plurality of pieces of first data acquired, a person ID associated first data with which at least one of the plurality of first data and person ID data included in the plurality of one-seated or two-seated compact vehicle care history data acquired is associated. A person ID associated output data generation unit uses the generated person ID associated first data to generate person ID associated output data to be output. A person ID associated output data output unit outputs the generated person ID associated output data.

Description

A data processing method that outputs data used to provide products or services that match customers, and a data processing device that outputs data used to provide products or services that match customers.

The present invention relates to a data processing method for outputting data used for providing a product or service matching a customer, and a data processing device for outputting data used for providing a product or service matching a customer.

A data processing device that outputs data used to provide a product or service that matches a customer is known. The data processing device processes data using the customer's behavioral propensity, such as the customer's personality, taste, and values. Then, the data processing device outputs data used for providing a product or service that matches the customer. For example, the configurations disclosed in Patent Documents 1 to 4 are known.

Patent Document 1 discloses a gift advice method that determines a user's interest level based on the product content selected by the user and recommends a gift to the user according to the interest level.

Patent Document 2 discloses an online matching system. Specifically, in this matching system, a participant profile number is determined for each participant, and the participant attends an online meeting according to the number. In this online conference, feedback on other participants is received from a participant to determine whether there is a two-way match between the participants in the online conference.

Patent Document 3 discloses a system for determining an individual's risk level. Specifically, this system processes personal information such as eyeball-related information to generate cognitive information about an individual, and uses the cognitive information to determine an individual's risk level. The cognitive information is compared to the individual's baseline cognitive information to determine the level of risk for the individual.

Patent Document 4 discloses a system for selecting and customizing an advertisement provided to a user. Specifically, this system monitors the user's dialogue in the virtual game environment and indirectly determines the user characteristics based on the dialogue content. The system customizes selected advertisements for users based on user profiles generated from user characteristics and displays them to users in a virtual game environment.

Further, in an information processing system that processes information using a user's personality, a configuration is also known in which the personality data is acquired in a question-and-answer format for the user. As described above, as a configuration for acquiring personality data in a question-and-answer format for a user, for example, a configuration disclosed in Patent Documents 5 and 6 is known.

Patent Document 5 discloses a method for evaluating an economic personality. Specifically, in this method, a questionnaire is given to the user to evaluate the financial personality. Then, in the above method, the investment-related attitude of the user is evaluated based on the result of the questionnaire, and multidimensional economic personal information is generated. In the method, a user's risk profile is constructed from the multidimensional economic personal information.

Patent Document 6 discloses a method of measuring and managing risk in consideration of human behavior. This method uses objective and subjective data to measure and manage operational risk, credit risk and / or market risk within an organization. Specifically, in this method, psychological measurement and / or other personality evaluation tools are applied to the selected person, and the results are accumulated as subjective data in the measurement and management system together with objective data. ..

U.S. Patent Application Publication No. 2018/0130115 International Publication No. 2016/000069 U.S. Patent Application Publication No. 2015/0025917 U.S. Pat. No. 9,152,984 U.S. Patent Application Publication No. 2011/0251978 U.S. Patent Application Publication No. 2005/0278245

By the way, when data processing is performed using the user's behavioral tendency as described above, it is desired to acquire data with an essential behavioral tendency with less arbitrariness of the user in order to perform data processing more accurately.

When the user's behavioral tendency is obtained from the results obtained in the question-and-answer format as in Patent Documents 5 and 6 described above, the number of questions with different expressions may be increased in order to obtain the essential behavioral tendency with less arbitrariness. , It is necessary to add a question about the false discovery scale (liscale) to the question. Therefore, since the number of questions to the user increases, the types of data processed by the system become very large.

In this way, when the types of data processed by the system become extremely large, the load on the hardware of the system increases. Therefore, the hardware resources required by the system increase, which limits the design of the hardware resources of the system. Therefore, the degree of freedom in designing the hardware resources of the system is reduced.

An object of the present invention is to provide a data processing method and a data processing device that output data used for providing a product or service that matches a customer while increasing the degree of freedom in designing hardware resources.

As a result of examining a data processing method and a data processing device that output data used for providing products or services that match customers while increasing the degree of freedom in designing hardware resources, the present inventors have the following configurations. I came up with.

The data processing method for outputting data used to provide products or services that match the customer in (1) is
One-seater or two-seater small vehicle care history data related to the history of care, which is maintenance excluding repair of failure and repair of one-seater or two-seater small vehicle, and requests the above care. Requester ID data to identify the requester, owner ID data to identify the owner of the one-seater or two-seater small vehicle, use of the one-seater or two-seater small vehicle Includes at least one of user ID data for identifying a person, mechanic ID data for identifying the mechanic who performed the care, or owner ID data for identifying the owner of the store that performed the care. The person ID data for identifying a person, the vehicle ID data for identifying the one-seater or two-seater small vehicle, and the care implementation date-related data regarding the care implementation date for which the care was performed are associated with each other. The care implementation date interval for each of the vehicle ID data is 4 and includes a plurality of person ID data having different person ID data and containing a plurality of vehicle ID data having different vehicle ID data. A care history data acquisition step to acquire multiple one-seater or two-seater small vehicle care history data containing more data less than four months than data greater than four months, and
Maintenance of a plurality of first products excluding the one-seater or two-seater small vehicle and the parts used in the one-seater or two-seater small vehicle, and the one-seater or two-seater small vehicle. A first data acquisition step for acquiring a plurality of first data which are data used for providing a plurality of first services excluding
Based on the acquired plurality of one-seater or two-seater small vehicle care history data and the acquired plurality of first data, the acquired plurality of one-seater or two-seater small vehicle care history data. The person ID association first data generation step of generating the person ID association first data in which the person ID data included in the data and at least one of the plurality of first data are associated with each other.
The person ID association output data generation step of generating the person ID association output data for output using the generated person ID association first data, and
The person ID association output data output step for outputting the generated person ID association output data, and
including.

Maintenance is the work to keep the vehicle in good condition. Maintenance includes repair and care. Repair is the repair of a vehicle breakdown and the repair of damage. A failure is a state in which a device or part loses a specified function, that is, a function possessed by the device or part does not work normally. Damage is physical damage. Painting and sheet metal repair are included in the repair. Care is the work that excludes repairs in maintenance. Care is, for example, a work that is preferably performed on a daily basis, for example, air pressure check / replenishment, brake play adjustment, battery status check, coolant replenishment / replacement, oil / oil filter inspection / replacement, Includes inspection / replacement of lighting equipment (headlights, taillights, turn signals, etc.), inspection / cleaning / replacement of air filters, etc. Care is a low-cost but frequent task because it is done on a daily basis.

A one-seater or two-seater small vehicle is a two-wheeled vehicle including a bicycle and a steering wheel type electric wheelchair. The power source of the one-seater or two-seater small vehicle may be an engine or an electric motor. Care is required for small one-seater or two-seater vehicles equipped with such a power source.

The plurality of one-seater or two-seater small vehicle care history data is the requester ID data for identifying the requester who requested the care, and for identifying the owner of the one-seater or two-seater small vehicle. Owner ID data, user ID data for identifying the user of a one-seater or two-seater small vehicle, mechanic ID data for identifying the mechanic who provided care, or the store that provided care Care was provided with person ID data for identifying a person, including at least one of the owner ID data for identifying the owner, vehicle ID data for identifying a one-seater or two-seater small vehicle, and care. The care date-related data for the care date is associated with. Therefore, the plurality of one-seater or two-seater small vehicle care history data reflects the essential behavioral tendency with less arbitrariness of the person involved in the care.

The plurality of first data includes a plurality of first products excluding the parts used in the one-seater or two-seater small vehicle and the one-seater or two-seater small vehicle, and the one-seater or two-seater small vehicle. This is data used to provide a plurality of first services excluding vehicle care.

Then, based on the acquired plurality of one-seater or two-seater small vehicle care history data and the acquired plurality of first data, the acquired plurality of one-seater or two-seater small vehicle care history data can be obtained. The person ID association first data in which the included person ID data is associated with at least one of the plurality of first data is generated. Based on the acquired multiple 1-seater or 2-seater small vehicle care history data, the person involved in the care of the 1-seater or 2-seater small vehicle has less arbitrariness and the essential behavioral tendency is considered. Will be. Based on the acquired multiple 1-seater or 2-seater small vehicle care history data and the acquired multiple first data, the person involved in the care of the 1-seater or 2-seater small vehicle and the 1-seater Alternatively, goods or services that are less directly related to the two-seater small vehicle can be associated. Included in the acquired multiple 1-seater or 2-seater small vehicle care history data based on the acquired plurality of 1-seater or 2-seater small vehicle care history data and the acquired plurality of first data. One-seater or two-person for a person involved in the care of a one-seater or two-seater small vehicle by generating the person ID-association first data that associates the person ID data with at least one of a plurality of first data. It is possible to obtain data used for providing products or services that are not directly related to small passenger vehicles.

Using the associated person ID association first data, generate the person ID association output data for output, and output the generated person ID association output data. In this way, by using multiple one-seater or two-seater small vehicle care history data that reflects the essential behavioral tendency with less arbitrariness of the people involved in care, the results obtained in the question-and-answer format. The type of data can be reduced and the load on the hardware of the data processing device can be reduced as compared with the case where the behavioral tendency of the user is obtained from. Further, since the hardware resources required by the data processing device can be reduced, the degree of freedom in designing the hardware resources of the data processing device can be increased.

Therefore, it is possible to output data used for providing products or services that match customers while increasing the degree of freedom in designing hardware resources.

The data processing method for outputting data used for providing products or services matching customers in (2) is the data processing method for outputting data used for providing products or services matching customers in (1).
In the care history data acquisition step, the one-seater or two-seater small vehicle care history data including the owner ID data for identifying the owner of a care skilled store that performs the care more frequently than the repair frequency. Is acquired more than the one-seater or two-seater small vehicle care history data including the owner ID data for identifying a store that is not the care skilled store.

The data processing method for outputting the data used for providing the product or service matching the customer in (3) is the data for outputting the data used for providing the product or service matching the customer in (1) or (2). In the processing method
The plurality of one-seater or two-seater small vehicle care history data includes evaluation data regarding evaluation of care by the client, the owner, or the user.

The data processing method for outputting the data used for providing the product or service that matches the customer in (4) is the data used for providing the product or service that matches the customer in any of (1) to (3). In the data processing method to output
The plurality of one-seater or two-seater small vehicle care history data includes care type data regarding the type of care.

The data processing method for outputting the data used for providing the product or service matching the customer in (5) is the data used for providing the product or service matching the customer in any one of (1) to (4). In the data processing method to output
The plurality of one-seater or two-seater small vehicle care history data includes care consideration data regarding the consideration for the care.

The data processing method for outputting the data used for providing the product or service that matches the customer in (6) is the data used for providing the product or service that matches the customer in any of (1) to (5). In the data processing method to output
The plurality of one-seater or two-seater small vehicle care history data includes care part data relating to the parts used at the time of the care.

The data processing method for outputting the data used for providing the product or service matching the customer in (7) is the data used for providing the product or service matching the customer in any one of (1) to (6). In the data processing method to output
The first data is data for identifying the first product and the first service.

The data processing device that outputs the data used to provide the goods or services that match the customer in (8)
One-seater or two-seater small vehicle care history data related to the history of care, which is maintenance excluding repair of failure and repair of one-seater or two-seater small vehicle, and requests the above care. Requester ID data to identify the requester, owner ID data to identify the owner of the one-seater or two-seater small vehicle, use of the one-seater or two-seater small vehicle Includes at least one of user ID data for identifying a person, mechanic ID data for identifying the mechanic who performed the care, or owner ID data for identifying the owner of the store that performed the care. The person ID data for identifying a person, the vehicle ID data for identifying the one-seater or two-seater small vehicle, and the care implementation date-related data regarding the care implementation date for which the care was performed are associated with each other. The care implementation date interval for each of the vehicle ID data is 4 and includes a plurality of person ID data having different person ID data and containing a plurality of vehicle ID data having different vehicle ID data. A care history data acquisition unit that acquires multiple one-seater or two-seater small vehicle care history data that includes more data that is less than four months than data that is greater than four months.
Multiple first products excluding parts used in one-seater or two-seater small vehicles and one-seater or two-seater small vehicles, and multiple excluding maintenance of the one-seater or two-seater small vehicles. A first data acquisition unit that acquires a plurality of first data, which is data used for providing the first service of
Based on the acquired plurality of one-seater or two-seater small vehicle care history data and the acquired plurality of first data, the acquired plurality of one-seater or two-seater small vehicle care history data. A person ID association first data generation unit that generates a person ID association first data in which the person ID data included in the data and at least one of the plurality of first data are associated with each other.
Using the generated person ID association first data, the person ID association output data generation unit that generates the person ID association output data for output, and
The person ID association output data output unit that outputs the generated person ID association output data, and
including.

The data processing device that outputs the data used to provide the goods or services that match the customer in (9) is the data processing device that outputs the data used to provide the goods or services that match the customer in (8).
The care history data acquisition unit includes the one-seater or two-seater small vehicle care history data including the owner ID data for identifying the owner of a care skilled store that performs the care more frequently than the repair frequency. Is acquired more than the one-seater or two-seater small vehicle care history data including the owner ID data for identifying a store that is not the care skilled store.

The data processing device that outputs the data used for providing the goods or services that match the customer of (10) is the data that outputs the data used for providing the goods or services that match the customers of (8) or (9). In the processing equipment
The plurality of one-seater or two-seater small vehicle care history data includes evaluation data regarding evaluation of care by the client, the owner, or the user.

The data processing device that outputs the data used for providing the goods or services that match the customer of (11) outputs the data used for providing the goods or services that match the customer of any of (8) to (10). In the data processing device to output
The plurality of one-seater or two-seater small vehicle care history data includes care type data regarding the type of care.

The data processing device that outputs the data used for providing the goods or services that match the customer of (12) outputs the data used for providing the goods or services that match the customer of any of (8) to (11). In the data processing device to output
The plurality of one-seater or two-seater small vehicle care history data includes care consideration data regarding the consideration for the care.

The data processing device that outputs the data used for providing the goods or services that match the customer of (13) outputs the data used for providing the goods or services that match the customer of any of (8) to (12). In the data processing device to output
The plurality of one-seater or two-seater small vehicle care history data includes care part data relating to the parts used at the time of the care.

The data processing device that outputs the data used for providing the goods or services that match the customer of (14) outputs the data used for providing the goods or services that match the customer of any of (8) to (13). In the data processing device to output
The first data is data for identifying the first product and the first service.

The technical terms used in the present specification are used for the purpose of defining only specific examples, and there is no intention of limiting the invention by the technical terms.

As used herein, "and / or" includes all combinations of one or more relatedly listed components.

As used herein, the use of "including, including," "comprising," or "having" and variations thereof is described in the features, processes, elements, components, and / or , Identifying the existence of their equivalents, but may include one or more of steps, actions, elements, components, and / or groups thereof.

In the present specification, "attached", "connected", "combined", and / or their equivalents are used in a broad sense and are "direct and indirect" attachments. Includes both connection and connection. Furthermore, "connected" and "connected" are not limited to physical or mechanical connections or connections, but can include direct or indirect connections or connections.

Unless otherwise defined, all terms used herein (including technical and scientific terms) have the same meanings commonly understood by those skilled in the art to which the present invention belongs.

Terms defined in commonly used dictionaries should be construed to have meanings consistent with their meaning in the context of the relevant technology and disclosure, unless expressly defined herein. , Is not interpreted in an ideal or overly formal sense.

It is understood that a number of techniques and processes are disclosed in the description of the present invention. Each of these has its own interests and can be used with one or more of the other disclosed technologies, or in some cases all. Therefore, for clarity, the description of the invention refrains from unnecessarily repeating all possible combinations of individual steps. However, the specification and claims should be read with the understanding that all such combinations are within the scope of the present invention.

In the present specification, a data processing method for outputting data used for providing goods or services matching the customer according to the present invention, and a data processing device for outputting data used for providing goods or services matching the customer. The embodiment of the above will be described.

In the following description, a number of specific examples will be given to provide a complete understanding of the present invention. However, it will be apparent to those skilled in the art that the present invention can be practiced without these specific examples.

Therefore, the following disclosure should be considered as an example of the invention and is not intended to limit the invention to the particular embodiments set forth in the drawings or description below.

[One-seater or two-seater small vehicle]
A one-seater or two-seater small vehicle is a vehicle with a seating capacity of one or two. The passenger capacity can be confirmed by, for example, vehicle verification or a manual.

[Parts used in one-seater or two-seater small vehicles]
The parts used in a one-seater or two-seater small vehicle are parts that form a part of a one-seater or two-seater small vehicle. Parts used in one-seater or two-seater small vehicles include, for example, parts such as tires, batteries, brake shoes, plugs, and oils and fats such as engine oil.

[care]
Care is the work that excludes repairs in maintenance. Care is, for example, a work that is preferable to be performed on a daily basis, for example, checking / replenishing air pressure, adjusting brake play, checking battery status, replenishing / replacing coolant, checking / replacing oil / oil filter, etc. Includes inspection / replacement of lighting equipment (headlights, taillights, turn signals, etc.), inspection / cleaning / replacement of air filters, etc. Care is a low-cost but frequent task because it is done on a daily basis.

[Multiple 1-seater or 2-seater small vehicle care history data containing more data with a care implementation date interval of 4 months or less for each vehicle ID data than data with more than 4 months]
"Multiple one-seater or two-seater small vehicle care history data containing more data with a care implementation date interval of 4 months or less for each vehicle ID data than data with more than 4 months" means a plurality of one person. One-seater or two-seater small vehicle care history data including data related to the care implementation date indicating that care is performed in a short cycle (cycle of 4 months or less) in the ride or two-seater small vehicle care history data. Means that it contains more than the one-seater or two-seater small vehicle care history data including the care implementation date-related data indicating that the care is performed in a long cycle (cycle longer than 4 months). Dealers who sell and maintain new cars have one-seater or two-seater small vehicle care history data, including data related to the care implementation date indicating that care is being performed in a short cycle (cycle of 4 months or less). There are few things. On the other hand, stores that mainly provide care have one-seater or two-seater small vehicle care history data including data related to the care implementation date indicating that care is performed in a short cycle (cycle of 4 months or less). I often do it. Therefore, the plurality of one-seater or two-seater small vehicle care history data is the one-seater or two-seater small vehicle care history data mainly related to the store that provides care based on the one-seater or two-seater small vehicle care history data related to the dealer who sells and maintains the new vehicle. It contains a lot of two-seater small vehicle care history data. A dealer is a store that sells new vehicles of a specific manufacturer and maintains vehicles of a specific manufacturer.

[client]
A customer is a person involved in a store that provides care. Customers are, for example, the client who requested care, the owner of a one-seater or two-seater small vehicle, the user of a one-seater or two-seater small vehicle, the mechanic who provided the care, and the care. The owner of the store. In addition, customers are not limited to people. The customer may be a company or a group.

[data]
Data includes not only pure data, but also formulas, maps, comparators, standards, and so on.

[Requester ID data]
The requester ID data is data for identifying the requester who requested care. The requester for care may be different from the owner of the one-seater or two-seater small vehicle. The requester ID data may be a code for identifying the requester, may be the name of the requester, or may include both the code and the name of the requester. Further, the requester ID data may further include information such as the requester's telephone number, e-mail address, and address.

[Owner ID data]
The owner ID data is data for identifying the owner of a one-seater or two-seater small vehicle. The owner ID data may be a code for identifying the owner, may be the name of the owner, or may include both the code and the name of the owner. In addition, the owner ID data may further include information such as the owner's telephone number, e-mail address, and address.

[User ID data]
The user ID data is data for identifying a user of a one-seater or two-seater small vehicle. The user may be different from the owner of the one-seater or two-seater small vehicle. The user ID data may be a code for identifying the user, may be the name of the user, or may include both the code and the name of the user. In addition, the user ID data may further include information such as a user's telephone number, e-mail address, and address.

[Mechanic ID data]
The mechanic ID data is data for identifying the mechanic who performed the care. The mechanic ID data may be a code for identifying the mechanic, may be the name of the mechanic, or may include both the code and the name of the mechanic. Further, the mechanic ID data may further include information such as a mechanic's telephone number, e-mail address, and address.

[Owner ID data]
The owner ID data is data for identifying the owner of the store that provided care. The owner ID data may be a code for identifying the owner, may be the name of the owner, or may include both the code and the name of the owner. In addition, the owner ID data may further include information such as a store telephone number, an e-mail address, and an address.

[Vehicle ID data]
The vehicle ID data is data for identifying a one-seater or two-seater small vehicle. The vehicle ID data may be a code assigned to identify the vehicle, may be a registration number, may be a vehicle body number, and may include a code, a registration number, and a vehicle body number. You may. Further, the vehicle ID data may further include a vehicle model name.

[Care implementation date related data]
The care implementation date-related data is data on the care implementation date on which care was performed. The care implementation date-related data may be the care implementation date on which the care was performed, or may be the elapsed time (days) since the last care was performed.

[First product]
The first product is a product excluding parts used in a one-seater or two-seater small vehicle and a one-seater or two-seater small vehicle. The first product is a product that is not directly related to the parts used in the one-seater or two-seater small vehicle and the one-seater or two-seater small vehicle. In addition, the first product may be a product that is not related to the parts used in the one-seater or two-seater small vehicle and the one-seater or two-seater small vehicle. The first product is, for example, foods such as sweets, vegetables, meat and fish, and daily necessities such as toothbrushes and soaps.

[First service]
The first service is a service excluding maintenance of a one-seater or two-seater small vehicle. The first service is a service that is not directly related to the maintenance of a one-seater or two-seater small vehicle. Further, the first service may be a service not related to the maintenance of the one-seater or two-seater small vehicle. The first service is, for example, massage, beauty, insurance, and the like.

[First data used to provide the first product or first service]
The first data used for providing the first product or the first service is information about the first product or the first service presented to the customer when the first product or the first service is provided to the customer. The first data used for providing the first product or the first service is, for example, a product name, a service name, a price, a store name for selling the product, a store name for providing the service, and the like. In addition, the first data used for providing the first product or the first service includes the behavioral tendency of the customer used when recommending the first product or the first service to the customer.

[Customer's propensity to act]
A customer's propensity to act means a tendency of the customer's nature with respect to the customer's behavior. Customer behavioral tendencies include, for example, personality, taste, and values. The data that reflects the behavioral tendency of the customer is the data used for data processing related to the provision of products or services that match the customer. The data that reflects the behavioral tendency of the customer is not limited to the data that directly indicates the behavioral tendency of the person. The data reflecting the customer's propensity to act may be data related to any of the cognition, judgment, and behavior that the customer has made with particular attention. The data reflecting the customer's behavioral tendency may be data that indirectly indicates the customer's behavioral tendency.

[Contains more B than A]
In the present specification, "containing more B than A" does not have to contain A at all. "Contains more B than A" may include a part of A. For example, a plurality of one-seater or two-seater small vehicle care history data may include more data in which the interval between care implementation dates for each vehicle ID data is 4 months or less than data in which the interval is larger than 4 months. The one-seater or two-seater small vehicle care history data does not have to include any data in which the care implementation date interval for each vehicle ID data is greater than 4 months. Multiple one-seater or two-seater small vehicle care history data includes more than four months of care implementation date interval for each vehicle ID data than data greater than four months. Alternatively, the two-seater small vehicle care history data may partially include data in which the interval between care implementation dates for each vehicle ID data is greater than 4 months.

According to the present invention, it is possible to output data used for providing products or services that match customers while increasing the degree of freedom in designing hardware resources.

FIG. 1 is a functional block diagram of the data processing device 10. FIG. 2 is a block diagram showing a hardware configuration of the data processing device 10. FIG. 3 is a flowchart showing the operation performed by the data processing device 10.

In analyzing the care history data of a one-seater or two-seater small vehicle, the present inventors reflect the less arbitrariness of the person involved in the care in the data satisfying a specific condition. I noticed that it was done.

Among the people who usually use a one-seater or two-seater small vehicle as a means of transportation, there are people who consider the small vehicle not only as a means of transportation but also as a property. Such persons are enthusiastic about the care to keep the small vehicle in the best possible condition in order to maintain its function as a means of transportation and its value as a property. Small vehicles are small, unlike vehicles that can accommodate three or more people. Unlike a vehicle that can accommodate three or more people, a small vehicle is easy to get on and highly convenient. Small vehicles tend to be used more frequently than vehicles that can accommodate three or more people. Unlike vehicles that can accommodate three or more people, small vehicles require frequent care. The care here is the work excluding the repair of the failure and the repair of the damage in the maintenance which is the work for keeping the vehicle in good condition. Care is, for example, a work that is preferable to be performed on a daily basis, for example, checking / replenishing air pressure, adjusting brake play, checking battery status, replenishing / replacing coolant, checking / replacing oil / oil filter, etc. Includes inspection / replacement of lighting equipment (headlights, taillights, turn signals, etc.), inspection / cleaning / replacement of air filters, etc. Care is performed frequently on a daily basis, so lower costs are preferred. However, the quality of such care is also important for those who consider small vehicles not only as a means of transportation but also as a property. Therefore, people who consider small vehicles not only as a means of transportation but also as a property often perform such care at stores that mainly provide care other than dealers in order to consider cost and quality. Those who consider small vehicles not only as a means of transportation but also as a property will more honestly estimate or evaluate the stores that provide care. As mentioned above, there is a strong tendency for a person's behavioral tendency to be reflected in the cognition, judgment, and behavior that a person has made with particular attention. In other words, the data related to cognition, judgment, and behavior that a person has made with particular attention is data that reflects the behavioral tendency of the person. It should be noted that the values for care may differ slightly depending on the care requester, the owner of the small vehicle, or the user of the small vehicle, but it was found that such differences also appear in recognition, judgment, and behavior. ..

Also, the people involved in care include store owners or mechanics who mainly provide care. Store owners or mechanics who are different from such dealers build relationships through care with those who more honestly estimate or evaluate care for small vehicles that are considered property as well as transportation. Therefore, the recognition, judgment, and behavior of the owner or mechanic are reflected in the recognition, judgment, and behavior of a person who considers a small vehicle not only as a means of transportation but also as a property. Therefore, the care history data performed at a store that is not a dealer and mainly provides care includes the care requester, the owner of a small vehicle, the user of a small vehicle, the mechanic who provided the care, or the owner of the store that provided the care. It was found that the data reflects the behavioral tendency of.

The present inventors further examined the conditions of the data in which the behavioral tendency of the person involved in the care was more reflected, and found the following data. It is a plurality of one-seater or two-seater small vehicle care history data relating to a history of care that is maintenance excluding repairs of failures and repairs of one-seater or two-seater small vehicles. The one-seater or two-seater small vehicle care history data identifies the requester ID data for identifying the requester who requested care, the owner ID data for identifying the owner of the vehicle, and the user of the vehicle. Person ID data including at least one of user ID data for identifying the mechanic who performed the care, mechanic ID data for identifying the mechanic who performed the care, or owner ID data for identifying the owner of the store who performed the care, and It is data that associates the vehicle ID data for identifying the vehicle with the care implementation date-related data regarding the care implementation date for which the care was performed. The one-seater or two-seater small vehicle care history data includes a plurality of person ID data having different person ID data, includes a plurality of vehicle ID data having different vehicle ID data, and care for each vehicle ID data. Data with an interval of 4 months or less is included more than data with a period greater than 4 months. The one-seater or two-seater small vehicle care history data more reflects the behavioral propensity of the person involved in the care.

The present inventors examined a method of utilizing data that more reflects the behavioral tendency of people involved in care, and noticed the following points. It is by processing a plurality of one-seater or two-seater small vehicle care history data by focusing on the person ID data included in the plurality of one-seater or two-seater small vehicle care history data. is there. It also excludes maintenance of multiple first products, excluding parts used in one-seater or two-seater small vehicles and one-seater or two-seater small vehicles, and one-seater or two-seater small vehicles. It is to be combined with a plurality of first data which are data used for providing a plurality of first services.

The present inventors have acquired a plurality of one-seater or two-seater small vehicles based on the acquired plurality of one-seater or two-seater small vehicle care history data and the acquired plurality of first data. For a person involved in the care of a one-seater or two-seater small vehicle by generating a person ID association first data in which the person ID data included in the care history data is associated with at least one of a plurality of first data. I have noticed that it is possible to obtain data used to provide products or services that are less directly related to one-seater or two-seater small vehicles.

Using the associated person ID association first data, generate the person ID association output data for output, and output the generated person ID association output data. In this way, the results obtained in the question-and-answer format by using a plurality of one-seater or two-seater small vehicle care history data in which the arbitrariness of the person involved in the care is small and the essential behavioral tendency is reflected. The type of data can be reduced and the load on the hardware of the data processing device can be reduced as compared with the case where the behavioral tendency of the user is obtained from. In addition, I noticed that the degree of freedom in designing the hardware resources of the data processing device can be increased because the hardware resources required by the data processing device can be reduced.

Then, we have come up with an invention that can output data used to provide products or services that match customers while increasing the degree of freedom in designing hardware resources.

(Embodiment)
[Overall configuration of data processing device]
Hereinafter, the overall configuration of a data processing device (hereinafter referred to as a data processing device) for outputting data used for providing a product or service matching a customer according to an embodiment of the present invention will be described with reference to the drawings. .. A data processing method (hereinafter referred to as a data processing method) for outputting data used for providing a product or service matching a customer is a method performed in a data processing apparatus. Therefore, the data processing method will be described together with the data processing device. FIG. 1 is a functional block diagram of the data processing device 10. FIG. 2 is a block diagram showing a hardware configuration of the data processing device 10.

As shown in FIG. 1, the data processing device 10 is a one-seater or two-seater regarding the history of care, which is maintenance excluding repair of a failure and repair of a one-seater or two-seater small vehicle. Small vehicle care history data D1 (hereinafter referred to as care history data D1) is acquired from terminals 50 of a plurality of customers. Then, the data processing device 10 proposes the first product or the first service by using the acquired care history data D1 and the machine learning algorithm.

A customer is a person involved in a store that provides care. Customers are, for example, the client who requested care, the owner of a one-seater or two-seater small vehicle, the user of a one-seater or two-seater small vehicle, the mechanic who provided the care, and the care. The owner of the store. In addition, customers are not limited to people. The customer may be a company or a group.

The first product is a product excluding parts used in one-seater or two-seater small vehicles and one-seater or two-seater small vehicles. The first product is a product that is not directly related to the parts used in the one-seater or two-seater small vehicle and the one-seater or two-seater small vehicle. The first product may be a product that is not related to the parts used in the one-seater or two-seater small vehicle and the one-seater or two-seater small vehicle. The first product is, for example, foods such as sweets, vegetables, meat and fish, and daily necessities such as toothbrushes and soaps.

The first service is a service that excludes maintenance of one-seater or two-seater small vehicles. The first service is a service that is not directly related to the maintenance of a one-seater or two-seater small vehicle. The first service may be a service not related to the maintenance of a one-seater or two-seater small vehicle. The first service is, for example, massage, beauty, insurance, and the like.

Next, the data used in the data processing device 10 will be described. Data includes not only pure data, but also formulas, maps, comparators, standards, and so on.

Care history data D1 is data related to the history of care, which is maintenance excluding repairs that are repairs of breakdowns and damages of one-seater or two-seater small vehicles. As shown in FIG. 1, the care history data D1 is data in which the person ID data D2, the vehicle ID data D3, and the care implementation date-related data D4 are associated with each other. The person ID data D2 is data for identifying a person including at least one of a requester ID data D5, an owner ID data D6, a user ID data D7, a mechanic ID data D8, or an owner ID data D9. As shown in FIG. 1, there are a plurality of care history data D1s. The individual care history data is referred to as care history data D1-1, D1-2 ... When the care history data is generically referred to, it is referred to as care history data D1. Further, as shown in FIG. 1, there are a plurality of person ID data D2. The individual person ID data is referred to as person ID data D2-1, D2-2 .... When the person ID data is generically referred to, it is referred to as the person ID data D2.

Vehicle ID data D3 is data for identifying a one-seater or two-seater small vehicle. The vehicle ID data D3 may be a code assigned to identify the vehicle, may be a registration number, may be a vehicle body number, and includes a code, a registration number, and a vehicle body number. You may be. Further, the vehicle ID data D3 may further include a vehicle model name. As shown in FIG. 1, there are a plurality of vehicle ID data D3s. The individual vehicle ID data is referred to as vehicle ID data D3-1, D3-2 .... When the vehicle ID data is generically referred to, it is referred to as vehicle ID data D3.

Care implementation date-related data D4 is data related to the care implementation date when care was implemented. The care implementation date-related data D4 may be the care implementation date on which the care was performed, or may be the elapsed time (days) since the previous care was performed. As shown in FIG. 1, there are a plurality of care implementation date-related data D4. The individual care implementation date-related data is referred to as care implementation date-related data D4-1, D4-2, and so on. When the care implementation date-related data is generically referred to, it is referred to as care implementation date-related data D4.

Requester ID data D5 is data for identifying the requester who requested care. The requester for care may be different from the owner of the one-seater or two-seater small vehicle. The requester ID data D5 may be a code for identifying the requester, may be the name of the requester, or may include both the code and the name of the requester. The requester ID data D5 may further include information such as the requester's telephone number, e-mail address, and address. Further, as shown in FIG. 1, there are a plurality of requester ID data D5. The individual requester ID data is described as requester ID data D5-1, D5-2 .... When the requester ID data is generically referred to, it is referred to as the requester ID data D5.

Owner ID data D6 is data for identifying the owner of a one-seater or two-seater small vehicle. The owner ID data D6 may be a code for identifying the owner, may be the name of the owner, or may include both the code and the name of the owner. Further, the owner ID data D6 may further include information such as the owner's telephone number, e-mail address, and address. As shown in FIG. 1, there are a plurality of owner ID data D6. The individual owner ID data is referred to as owner ID data D6-1, D6-2, and so on. When the owner ID data is generically referred to, it is referred to as the owner ID data D6.

User ID data D7 is data for identifying a user of a one-seater or two-seater small vehicle. The user may be different from the owner of the one-seater or two-seater small vehicle. The user ID data D7 may be a code for identifying the user, may be the name of the user, or may include both the code and the name of the user. The user ID data D7 may further include information such as a user's telephone number, e-mail address, and address. Further, as shown in FIG. 1, there are a plurality of user ID data D7. The individual user ID data is referred to as user ID data D7-1, D7-2, .... When the user ID data is generically referred to, it is referred to as user ID data D7.

The mechanic ID data D8 is data for identifying the mechanic who performed the care. The mechanic ID data D8 may be a code for identifying the mechanic, may be the name of the mechanic, or may include both the code and the name of the mechanic. Further, the mechanic ID data D8 may further include information such as a mechanic's telephone number, e-mail address, and address. As shown in FIG. 1, there are a plurality of mechanic ID data D8. The individual mechanic ID data is referred to as mechanic ID data D8-1, D8-2, and so on. When the mechanic ID data is generically referred to, it is referred to as the mechanic ID data D8.

Owner ID data D9 is data for identifying the owner of the store that provided care. The owner ID data D9 may be a code for identifying the owner, may be the name of the owner, or may include both the code and the name of the owner. Further, the owner ID data D9 may further include information such as a store telephone number, an e-mail address, and an address. As shown in FIG. 1, there are a plurality of owner ID data D9s. The individual owner ID data is referred to as owner ID data D9-1, D9-2, and so on. When the owner ID data is generically referred to, the owner ID data D9 is used.

As shown in FIG. 1, the plurality of care history data D1 includes a plurality of person ID data D2 having different person ID data D2, and includes a plurality of vehicle ID data D3 having different vehicle ID data D3. As a result, there are a plurality of care history data D1-1, D1-2 ... In addition, the plurality of care history data D1 includes more data in which the interval between care implementation dates for each vehicle ID data D3 is 4 months or less than in data larger than 4 months. "Multiple care history data D1 in which the interval between care implementation dates for each vehicle ID data D3 is 4 months or less is more than the data larger than 4 months" means that the plurality of care history data D1 has a short cycle ( Care history data D1 including care implementation date related data D4 indicating that care is performed in a cycle of 4 months or less), and care indicating that care is performed in a long cycle (cycle longer than 4 months) It means that more care history data D1 including implementation date related data D4 is included. Dealers who sell and maintain new cars rarely have care history data D1 including care implementation date-related data D4 indicating that care is performed in a short cycle (cycle of 4 months or less). On the other hand, stores that mainly provide care often have care history data D1 including care implementation date-related data D4 indicating that care is performed in a short cycle (cycle of 4 months or less). Therefore, the plurality of care history data D1 includes more care history data D1 related to the store mainly performing care than the care history data D1 relating to the dealer who sells and maintains the new car. A dealer is a store that sells new vehicles of a specific manufacturer and maintains vehicles of a specific manufacturer.

The first data D10 used for providing the first product or the first service is information on the first product or the first service presented to the customer when the first product or the first service is provided to the customer. The first data D10 used for providing the first product or the first service is data for identifying the first product and the first service. Therefore, the first data D10 used for providing the first product or the first service is, for example, a product name, a service name, a price, a store name for selling the product, a store name for providing the service, and the like. As shown in FIG. 1, there are a plurality of first data D10s. The individual first service data is referred to as the first data D10-1, D10-2, .... When the first service data is generically referred to, it is referred to as the first data D10.

The person ID association first data D11 is a person ID data D2 included in a plurality of acquired care history data D1 based on the acquired plurality of care history data D1 and the acquired plurality of first data D10. This is data in which at least one of a plurality of first data D10s is associated with each other. As shown in FIG. 1, there are a plurality of person ID association first data D11s. The individual person ID association first data is referred to as person ID association first data D11-1, D11-2, and so on. When the person ID association first data is generically referred to, it is referred to as the person ID association first data D11.

The person ID association output data D12 is output data generated by using the associated person ID association first data D11. The person ID association output data D12 is data in which the person ID association first data D11 is converted into data in a format that can be transmitted to the terminal 50 (see FIG. 2). As shown in FIG. 1, there are a plurality of person ID association output data D12s. The individual person ID association output data is referred to as person ID association output data D12-1, D12-2, .... When the person ID association output data is generically referred to, it is referred to as the person ID association output data D12.

The data processing device 10 is, for example, a server. As shown in FIG. 2, the data processing device 10 includes a control unit 32, a storage unit 34, and a communication unit 36 as a hardware configuration. The control unit 32 is, for example, a CPU (Central Processing Unit). The storage unit 34 is, for example, a hard disk or a memory. The storage unit 34 stores a plurality of care history data D1s. Further, the storage unit 34 stores a plurality of first data D10s. The communication unit 36 is a device for connecting the data processing device 10 to the Internet line, and is, for example, a router or an optical line termination device. The communication unit 36 is used for communication with the customer's terminal 50.

The terminal 50 is a computer such as a mobile phone, a smartphone, or a personal computer owned by a customer (requester, owner, user, mechanic, or owner). When the customer receives care for a one-seater or two-seater small vehicle, he / she inputs the care history data D1 using his / her terminal 50. The customer who inputs the care history data D1 may be a client, an owner, a user, a mechanic, or an owner. After that, the terminal 50 transmits the care history data D1 to the data processing device 10. As a result, the storage unit 34 of the data processing device 10 stores the care history data D1.

Further, as shown in FIG. 1, the data processing device 10 includes a care history data acquisition unit 12, a first data acquisition unit 14, a person ID association first data generation unit 16, a person ID association output data generation unit 18, and a person ID. The association output data output unit 20 is provided. The care history data acquisition unit 12, the first data acquisition unit 14, the person ID association first data generation unit 16, and the person ID association output data generation unit 18 are realized by, for example, the control unit 32. The person ID association output data output unit 20 is realized by, for example, the communication unit 36.

The care history data acquisition unit 12 acquires a plurality of care history data D1s. Specifically, the care history data acquisition unit 12 acquires a plurality of care history data D1 stored in the storage unit 34. The care history data acquisition unit 12 may acquire all of the plurality of care history data D1 stored in the storage unit 34, or may acquire a part of the plurality of care history data D1 stored in the storage unit 34. You may get it. Further, the care history data acquisition unit 12 may acquire a plurality of care history data D1s from outside the data processing device 10. Therefore, the care history data acquisition unit 12 may acquire a plurality of care history data D1 from, for example, a server (not shown) provided separately from the data processing device 10. Further, the care history data acquisition unit 12 may acquire a plurality of care history data D1s from the terminal 50, for example.

The first data acquisition unit 14 acquires a plurality of first data D10s, which are data used for providing a plurality of first products and a plurality of first services. Specifically, the first data acquisition unit 14 acquires a plurality of first data D10 stored in the storage unit 34. The first data acquisition unit 14 may acquire all of the plurality of first data D10 stored in the storage unit 34, or may acquire a part of the plurality of first data D10 stored in the storage unit 34. You may get it. Further, the first data acquisition unit 14 may acquire a plurality of first data D10s from outside the data processing device 10. Therefore, the first data acquisition unit 14 may acquire a plurality of first data D10s from, for example, a server (not shown) provided separately from the data processing device 10.

The person ID association first data generation unit 16 is the person ID data D2 included in the acquired plurality of care history data D1 based on the acquired plurality of care history data D1 and the acquired plurality of first data D10. And the person ID association first data D11 in which at least one of the plurality of first data D10s is associated is generated. In the present embodiment, the person ID association first data generation unit 16 generates a plurality of person ID association first data D11. However, the person ID association first data generation unit 16 may generate one person ID association first data D11. The person ID association first data generation unit 16 uses a machine learning algorithm. Teacher data is not used in the machine learning algorithm of this embodiment. The teacher data is a plurality of person ID association first data D11 in which the person ID data D2 and the first data D10 are associated with each other. The teacher data is data prepared in advance. For example, when the person ID association first data generation unit 16 acquires the care history data D1-1, the customer (request) specified by the person ID data D2-1 included in the acquired care history data D1-1. The first data D10-1 suitable for the person, the owner, the user, the mechanic or the owner) is specified by using a machine learning algorithm. Then, the person ID association first data generation unit 16 generates a plurality of person ID association first data D11-1 in which the person ID data D2-1 and the first data D10-1 are associated with each other. Such data association can be realized by, for example, a recommender system. The machine learning algorithm may use teacher data. In this case, the machine learning algorithm uses the teacher data to create a trained model. Then, the person ID association first data generation unit 16 generates the person ID association first data D11 using the trained model.

The person ID association output data generation unit 18 uses the generated plurality of person ID association first data D11 to generate a plurality of person ID association output data D12 for output. Specifically, the person ID association output data generation unit 18 converts the plurality of person ID association first data D11 into data in a format that can be transmitted to the terminal 50, thereby converting the plurality of person ID association output data D12. To generate.

The person ID association output data output unit 20 outputs a plurality of generated person ID association output data D12. Specifically, the person ID association output data output unit 20 transmits the plurality of person ID association output data D12 to the plurality of terminals 50 (only one terminal 50 is shown in FIG. 2) via the Internet line. .. As a result, the terminal 50 displays an image showing the contents of the person ID association output data D12.

[Operation of data processing device]
Next, the operation performed by the data processing device 10 will be described with reference to the drawings. FIG. 3 is a flowchart showing the operation performed by the data processing device 10.

First, the care history data acquisition unit 12 acquires a plurality of care history data D1-1, D1-2 ... (Step S1). In the present embodiment, the care history data acquisition unit 12 acquires a plurality of care history data D1-1, D1-2 ... Stored by the storage unit 34.

Next, the first data acquisition unit 14 acquires a plurality of first data D10-1, D10-2, and so on, which are data used for providing the plurality of first products and the plurality of first services (step). S2). Specifically, the first data acquisition unit 14 acquires a plurality of first data D10-1, D10-2, ... Stored by the storage unit 34.

Next, the person ID association first data generation unit 16 uses the machine learning algorithm to acquire a plurality of care history data D1-1, D1-2 ..., And a plurality of acquired first data D10. Person ID data D2-1, D2-2 ... Included in a plurality of acquired care history data D1-1, D1-2 ... Based on -1, D10-2 ... A plurality of person ID associations that associate at least one of the first data D10-1, D10-2 ... The first data D11-1, D11-2 ... Are generated (step S3). The first data D11-1, D11-2 ... Corresponding to the plurality of person ID data D2-1, D2-2 ... The person ID association first data generation unit 16 selects the first data D10-1 suitable for the person ID data D2-1 from the plurality of first data D10-1, D10-2, .... Then, the person ID association first data generation unit 16 generates the person ID association first data D11-1 by combining the selected first data D10-1 with the person ID data D2-1. The person ID association first data generation unit 16 also generates the person ID association first data D11-2 and subsequent data by the same procedure as the generation of the person ID association first data D11-1.

Next, the person ID association output data generation unit 18 uses the generated plurality of person ID association first data D11-1, D11-2, ..., And a plurality of person ID association output data D12 for output. -1, D12-2 ... Are generated (step S4).

The person ID association output data output unit 20 outputs a plurality of generated person ID association output data D12-1, D12-2, ... (Step S5). At this time, the person ID association output data output unit 20 is specified by the person ID data D2-1, D2-2 ... Included in the plurality of person ID association output data D12-1, D12-2 ... The person ID association output data D12-1, D12-2, ... Is transmitted to the customer's terminal 50. As a result, the customer can confirm the recommended first product or first service by using the terminal 50.

[effect]
Maintenance is the work to keep the vehicle in good condition. Maintenance includes repair and care. Repair is the repair of a vehicle breakdown and the repair of damage. A failure is a state in which a device or part loses a specified function, that is, a function possessed by the device or part does not work normally. Damage is physical damage. Painting and sheet metal repair are included in the repair. Care is the work that excludes repairs in maintenance. Care is, for example, a work that is preferable to be performed on a daily basis, for example, checking / replenishing air pressure, adjusting brake play, checking battery status, replenishing / replacing coolant, checking / replacing oil / oil filter, etc. Includes inspection / replacement of lighting equipment (headlights, taillights, turn signals, etc.), inspection / cleaning / replacement of air filters, etc. Care is a low-cost but frequent task because it is done on a daily basis.

A one-seater or two-seater small vehicle is a two-wheeled vehicle including a bicycle and a steering wheel type electric wheelchair. The power source of the one-seater or two-seater small vehicle may be an engine or an electric motor. Care is required for one-seater or two-seater small vehicles equipped with such a power source.

The plurality of care history data D1 includes requester ID data D5 for identifying the requester who requested care, and owner ID data D6, 1 for identifying the owner of a one-seater or two-seater small vehicle. User ID data D7 to identify the user of a one-seater or two-seater small vehicle, mechanic ID data D8 to identify the mechanic who provided care, or the owner of the store that provided care Person ID data D2 for identifying a person including at least one of the owner ID data D9 for the purpose, vehicle ID data D3 for identifying a one-seater or two-seater small vehicle, and care for performing care. Care implementation date related data D4 regarding implementation date is associated with. Therefore, the plurality of care history data D1 reflects the essential behavioral tendency with less arbitrariness of the person involved in the care.

The plurality of first data D10 includes a plurality of first products excluding the parts used in the one-seater or two-seater small vehicle and the one-seater or two-seater small vehicle, and the one-seater or two-seater. This data is used to provide a plurality of first services excluding the care of small vehicles.

Then, the person ID association first data generation unit 16 includes the person ID included in the acquired plurality of care history data D1 based on the acquired plurality of care history data D1 and the acquired plurality of first data D10. The person ID association first data D11 in which the data D2 and at least one of the plurality of first data D10s are associated is generated. Based on the acquired plurality of care history data D1, the person involved in the care of the one-seater or two-seater small vehicle has less arbitrariness and the essential behavioral tendency is taken into consideration. The person ID association first data generation unit 16 is a person involved in the care of a one-seater or two-seater small vehicle based on the acquired plurality of care history data D1 and the acquired plurality of first data D10. Can be associated with a first product or service that is less directly related to a one-seater or two-seater small vehicle. The person ID association first data generation unit 16 is the person ID data D2 included in the acquired plurality of care history data D1 based on the acquired plurality of care history data D1 and the acquired plurality of first data D10. And a person ID association that associates at least one of a plurality of first data D10s. By generating the first data D11, one-seater or two-seater for a person involved in the care of a one-seater or two-seater small vehicle. It is possible to obtain data used for providing a first product or a first service that is not directly related to a small vehicle.

The person ID association output data generation unit 18 uses the generated person ID association first data D11 to generate the person ID association output data D12 for output. Further, the person ID association output data output unit 20 outputs the generated person ID association output data D12. In this way, when the user's behavioral tendency is obtained from the results obtained in the question-and-answer format by using a plurality of care history data D1s that are less arbitrariness of the person involved in the care and reflect the essential behavioral tendency. The type of data can be reduced, and the load on the hardware of the data processing device 10 can be reduced. Further, since the hardware resources required by the data processing device 10 can be reduced, the degree of freedom in designing the hardware resources of the data processing device 10 can be increased.

It should be noted that whether or not a third party implements the data processing device 10 and the data processing method can be confirmed by the following procedure. First, the customer inputs the care history data D1 using the terminal 50. After that, the terminal 50 transmits the care history data D1 to the data processing device 10. Therefore, if it is confirmed by the image displayed by the terminal 50 that the terminal 50 has transmitted the care history data D1 to the data processing device 10, it can be confirmed that the data processing device 10 has acquired the care history data D1. Further, if it is confirmed by the image displayed by the terminal 50 that the terminals 50 of the plurality of customers have transmitted the care history data D1 to the data processing device 10, the data processing device 10 has acquired the plurality of care history data D1. Can be confirmed. Further, when the terminal 50 receives the person ID association output data D12, the terminal 50 displays an image showing the contents of the person ID association output data D12. This image is an image for recommending the first product or the first service to the customer. By checking this image, it can be confirmed that the data processing device 10 has output the person ID association output data D12. Further, by confirming that the first product or the first service recommended to a plurality of customers is different, it can be confirmed that the data processing device 10 is performing the following operations. The data processing device 10 is based on the acquired plurality of care history data D1 and the acquired plurality of first data D10, and the person ID data D2 included in the acquired plurality of care history data D1 and the plurality of first data. The person ID association first data D11 associated with at least one of the data D10 is generated. The data processing device 10 uses the generated person ID association first data D11 to generate the person ID association output data D12 for output, and outputs the generated person ID association output data D12.

(Other embodiments)
The embodiments and variations in which at least one of the description and the illustration is made in the present specification are for facilitating the understanding of the present disclosure and do not limit the idea of the present disclosure. The above embodiments and modifications can be changed or improved without departing from the spirit of the present invention.

Such gist is an equal element, modification, deletion, combination (eg, combination of features across embodiments and variants), improvement, modification that can be recognized by those skilled in the art based on the embodiments disclosed herein. Including. The limitations of the claims should be broadly construed based on the terminology used in the claims and are limited to the embodiments and variations described herein or in the process of the present application. Should not be done. Such embodiments and variations should be construed as non-exclusive. For example, in the present specification, the terms "preferably" and "good" are non-exclusive and are "preferable but not limited to" and "good but not limited thereto". It means "no".

In the data processing device 10 and the data processing method, the care history data acquisition unit 12 includes care history data including owner ID data D9 for identifying an owner of a care skilled store who performs care more frequently than repairs. More D1 may be acquired than the care history data D1 including the owner ID data D9 for identifying a store that is not a care skilled store. Care-skilled stores are stores that provide care more frequently than repairs. Therefore, care-skilled stores are better at care than repair. On the other hand, a dealer is a store where repairs are performed more frequently than care is performed. Therefore, the business form of a care skilled store and the business form of a dealer are different. Care-skilled stores are often smaller than dealers. For example, dealers often have more than four mechanics, while care-skilled stores often have four or less mechanics. In addition, while dealers are directly managed by manufacturers, skilled care stores are not directly managed by manufacturers. Also, dealers sell new cars from specific manufacturers, while care-skilled stores do not sell new cars. In addition, the dealer performs maintenance only on the vehicle of a specific manufacturer, while the care expert store maintains the vehicle of a plurality of manufacturers, not limited to the vehicle of a specific manufacturer. Therefore, the dealer holds the care history data D1 of only a specific manufacturer, whereas the skilled care store holds the care history data D1 of a plurality of manufacturers. In addition, the density of skilled care stores is higher than the density of dealer stores.

Note that the plurality of care history data D1 may include evaluation data regarding evaluation of care by the client, the owner, or the user. The evaluation data is, for example, a score given to the content of care by the client, the owner, or the user. In this case, the client, owner or user gives a five-level rating to the content of care. Moreover, the evaluation data may be sentences instead of numerical values. The evaluation data does not have to be the data of the evaluation itself, but may be the data related to the evaluation.

Note that the plurality of care history data D1 may include care type data regarding the type of care. The care type data is data that means the content of care such as oil change and tire change, for example. The care type data may be a code corresponding to the content of care, not the content of care itself such as oil change or tire change.

Note that the plurality of care history data D1 may include care consideration data regarding consideration for care.

Note that the plurality of care history data D1 may include care part data related to the parts used at the time of care. Care part data is data that means, for example, parts themselves such as oil and tires. The care component data may be a code corresponding to the component, not the component itself such as oil or tire. Further, since the care part data is, for example, data related to the parts used at the time of care, for example, the price of the parts used at the time of care, the place of production, and the like may be further included.

The person ID association output data generation unit 18 generates a plurality of person ID association output data D12 based on the plurality of person ID association first data D11. However, the person ID association output data generation unit 18 may generate a plurality of person ID association output data D12 without modifying the plurality of person ID association first data D11. In this case, the plurality of person ID association first data D11 is the same as the plurality of person ID association output data D12.

The first service may be participation in an online conference, a financial product, or a virtual game.

As shown in FIG. 1, the person ID data D2 includes a requester ID data D5, an owner ID data D6, a user ID data D7, a mechanic ID data D8, and an owner ID data D9. However, the person ID data D2 may include at least one of the requester ID data D5, the owner ID data D6, the user ID data D7, the mechanic ID data D8, or the owner ID data D9.

The person ID association output data output unit 20 may output the person ID association output data D12 each time the person ID association output data D12 is acquired, or until a certain number of person ID association output data D12s are acquired. After accumulating the person ID association output data D12, a certain number of person ID association output data D12 may be output.

The client, the owner, or the user may input the care history data D1 using the terminal 50, or the mechanic or the owner may input the care history data D1 using the terminal 50. Further, after the requester, the owner or the user inputs a part of the care history data D1 (own name, etc.) using the terminal 50, the mechanic or the owner uses the terminal 50 to input the rest of the care history data D1 (the rest of the care history data D1 (). You may enter the content of care, etc.).

The person ID association first data generation unit 16 generates a plurality of person ID association first data D11-1, D11-2, and so on. However, the person ID association first data generation unit 16 may generate one person ID association first data D11. In this case, the person ID association output data generation unit 18 generates one person ID association output data D12.

10: Data processing device 12: Care history data acquisition unit 14: First data acquisition unit 16: Person ID association first data generation unit 18: Person ID association output data generation unit 20: Person ID association output data output unit 32: Control Unit 34: Storage unit 36: Communication unit 50: Terminal D1: Care history data D2: Person ID data D3: Vehicle ID data D4: Care implementation date related data D5: Requester ID data D6: Owner ID data D7: User ID data D8: Mechanic ID data D9: Owner ID data D10: First data D11: Person ID association First data D12: Person ID association output data

Claims (14)

1. A data processing method that outputs data used to provide products or services that match customers.
   One-seater or two-seater small vehicle care history data related to the history of care, which is maintenance excluding repair of failure and repair of one-seater or two-seater small vehicle, and requests the above care. Requester ID data to identify the requester, owner ID data to identify the owner of the one-seater or two-seater small vehicle, use of the one-seater or two-seater small vehicle Includes at least one of user ID data for identifying a person, mechanic ID data for identifying the mechanic who performed the care, or owner ID data for identifying the owner of the store that performed the care. The person ID data for identifying a person, the vehicle ID data for identifying the one-seater or two-seater small vehicle, and the care implementation date-related data regarding the care implementation date for which the care was performed are associated with each other. The care implementation date interval for each of the vehicle ID data is 4 and includes a plurality of person ID data having different person ID data and containing a plurality of vehicle ID data having different vehicle ID data. A care history data acquisition step to acquire multiple one-seater or two-seater small vehicle care history data containing more data less than four months than data greater than four months, and
   Maintenance of a plurality of first products excluding the one-seater or two-seater small vehicle and the parts used in the one-seater or two-seater small vehicle, and the one-seater or two-seater small vehicle. A first data acquisition step for acquiring a plurality of first data which are data used for providing a plurality of first services excluding
   Based on the acquired plurality of one-seater or two-seater small vehicle care history data and the acquired plurality of first data, the acquired plurality of one-seater or two-seater small vehicle care history data. The person ID association first data generation step of generating the person ID association first data in which the person ID data included in the data and at least one of the plurality of first data are associated with each other.
   The person ID association output data generation step of generating the person ID association output data for output using the generated person ID association first data, and
   The person ID association output data output step for outputting the generated person ID association output data, and
   including,
   A data processing method that outputs data used to provide products or services that match customers.
2. In the care history data acquisition step, the one-seater or two-seater small vehicle care history data including the owner ID data for identifying the owner of a care skilled store that performs the care more frequently than the repair frequency. Acquire more than the one-seater or two-seater small vehicle care history data including the owner ID data for identifying a store that is not the care skilled store.
   A data processing method for outputting data used for providing a product or service that matches the customer according to claim 1.
3. The plurality of one-seater or two-seater small vehicle care history data includes evaluation data regarding evaluation of care by the client, the owner, or the user.
   A data processing method for outputting data used for providing products or services that match the customer according to claim 1 or 2.
4. The plurality of one-seater or two-seater small vehicle care history data includes care type data regarding the type of care.
   A data processing method for outputting data used for providing a product or service that matches the customer according to any one of claims 1 to 3.
5. The plurality of one-seater or two-seater small vehicle care history data includes care consideration data regarding the consideration for the care.
   A data processing method for outputting data used for providing a product or service that matches the customer according to any one of claims 1 to 4.
6. The plurality of one-seater or two-seater small vehicle care history data includes care part data relating to the parts used at the time of the care.
   A data processing method for outputting data used for providing a product or service that matches the customer according to any one of claims 1 to 5.
7. The first data is data for identifying the first product and the first service.
   A data processing method for outputting data used for providing a product or service that matches the customer according to any one of claims 1 to 6.
8. A data processing device that outputs data used to provide products or services that match customers.
   One-seater or two-seater small vehicle care history data related to the history of care, which is maintenance excluding repair of failure and repair of one-seater or two-seater small vehicle, and requests the above care. Requester ID data to identify the requester, owner ID data to identify the owner of the one-seater or two-seater small vehicle, use of the one-seater or two-seater small vehicle Includes at least one of user ID data for identifying a person, mechanic ID data for identifying the mechanic who performed the care, or owner ID data for identifying the owner of the store that performed the care. The person ID data for identifying a person, the vehicle ID data for identifying the one-seater or two-seater small vehicle, and the care implementation date-related data regarding the care implementation date for which the care was performed are associated with each other. The care implementation date interval for each of the vehicle ID data is 4 and includes a plurality of person ID data having different person ID data and containing a plurality of vehicle ID data having different vehicle ID data. A care history data acquisition unit that acquires multiple one-seater or two-seater small vehicle care history data that includes more data that is less than four months than data that is greater than four months.
   Multiple first products excluding parts used in one-seater or two-seater small vehicles and one-seater or two-seater small vehicles, and multiple excluding maintenance of the one-seater or two-seater small vehicles. A first data acquisition unit that acquires a plurality of first data, which is data used for providing the first service of
   Based on the acquired plurality of one-seater or two-seater small vehicle care history data and the acquired plurality of first data, the acquired plurality of one-seater or two-seater small vehicle care history data. A person ID association first data generation unit that generates a person ID association first data in which the person ID data included in the data and at least one of the plurality of first data are associated with each other.
   Using the generated person ID association first data, the person ID association output data generation unit that generates the person ID association output data for output, and
   The person ID association output data output unit that outputs the generated person ID association output data, and
   A data processing device that outputs data used to provide products or services that match customers, including.
9. The care history data acquisition unit includes the one-seater or two-seater small vehicle care history data including the owner ID data for identifying the owner of a care skilled store that performs the care more frequently than the repair frequency. Acquire more than the one-seater or two-seater small vehicle care history data including the owner ID data for identifying a store that is not the care skilled store.
   A data processing device that outputs data used for providing products or services that match the customer according to claim 8.
10. The plurality of one-seater or two-seater small vehicle care history data includes evaluation data regarding evaluation of care by the client, the owner, or the user.
    A data processing device that outputs data used for providing goods or services that match the customer according to claim 8 or 9.
11. The plurality of one-seater or two-seater small vehicle care history data includes care type data regarding the type of care.
    A data processing device that outputs data used for providing goods or services that match the customer according to any one of claims 8 to 10.
12. The plurality of one-seater or two-seater small vehicle care history data includes care consideration data regarding the consideration for the care.
    A data processing device that outputs data used for providing products or services that match the customer according to any one of claims 8 to 11.
13. The plurality of one-seater or two-seater small vehicle care history data includes care part data relating to the parts used at the time of the care.
    A data processing device that outputs data used for providing products or services that match the customer according to any one of claims 8 to 12.
14. The first data is data for identifying the first product and the first service.
    A data processing device that outputs data used for providing products or services that match the customer according to any one of claims 8 to 13.

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