WO2020199108A1 - 一种用于邮轮付费餐厅的顾客选餐数据采集共享系统 - Google Patents

一种用于邮轮付费餐厅的顾客选餐数据采集共享系统 Download PDF

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WO2020199108A1
WO2020199108A1 PCT/CN2019/080895 CN2019080895W WO2020199108A1 WO 2020199108 A1 WO2020199108 A1 WO 2020199108A1 CN 2019080895 W CN2019080895 W CN 2019080895W WO 2020199108 A1 WO2020199108 A1 WO 2020199108A1
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module
sub
meal
plate
food
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PCT/CN2019/080895
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English (en)
French (fr)
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刘浩源
郑玉军
郑瑞云
孙立晶
田丙奇
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唐山哈船科技有限公司
唐山圣因海洋科技有限公司
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Priority to PCT/CN2019/080895 priority Critical patent/WO2020199108A1/zh
Publication of WO2020199108A1 publication Critical patent/WO2020199108A1/zh

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V10/00Arrangements for image or video recognition or understanding
    • G06V10/20Image preprocessing
    • G06V10/24Aligning, centring, orientation detection or correction of the image

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  • the invention relates to the field of optimized management based on people flow data, in particular to a customer meal selection data collection and sharing system used for cruise pay restaurants.
  • Cruise tourism is becoming more and more common, and there are increasingly higher requirements for improving the management level of cruise operators.
  • the monitoring data of customers' meal selection habits in cruise pay restaurants can initiate and guide the rational arrangement of resources in the kitchen, such as making the kitchen more reasonable in the arrangement of meal racks, food allocation and personnel allocation.
  • the purpose of the present invention is to provide a data collection and sharing system based on real-time data collection for customer consumption habits of cruise pay restaurants.
  • the purpose is to collect customer consumption data of cruise pay restaurants, realize data sharing, and provide guidance information for cruise pay restaurant servers. These big data are stored on the server, which can provide cruise managers with first-hand data, allowing them to conduct systematic research on tourists' consumption habits, thereby improving management.
  • the present invention provides a customer meal selection data collection and sharing system for a cruise restaurant.
  • the customer meal selection data collection and sharing system includes: a restaurant entrance module configured to collect incoming and outgoing customers Meal plate module, configured to monitor the food placed on the plate; Meal rack module, configured to monitor the food on the meal rack; Checkout module, configured to or customers check out food Information; server module, configured for data storage and data processing.
  • the restaurant entrance module includes: a portrait acquisition device, a portrait extraction submodule, and a first communication submodule.
  • the portrait acquisition device is used to photograph customers entering the restaurant
  • the portrait extraction submodule is used to The image of the person taken by the camera device is recognized to obtain customer data
  • the first communication sub-module is used to transmit the customer data to the dinner plate module through the second communication sub-module, and store it in the The first storage sub-module.
  • the plate module includes: a plate food monitoring submodule, a plate processor submodule, a first storage submodule, and a second communication submodule; the plate food monitoring submodule is used for monitoring The food put on the dinner plate; the first storage sub-module stores the data of the restaurant dishes.
  • the meal rack module includes: a meal rack food monitoring sub-module and a third communication sub-module; the meal rack food monitoring sub-module is used to monitor the food removed from the meal rack, the The third communication sub-module is used to transmit the information obtained by the food rack food monitoring sub-module to the plate module through the second communication sub-module; the fourth communication sub-module is used to communicate with the The second communication sub-module exchanges data for transmitting the checkout dish information of the dinner plate to the dinner plate module, and is used to transmit the meal selection information in the first storage sub-module to the checkout port module
  • the plate processor submodule is used to compare the information obtained from the food rack food monitoring submodule, the information obtained from the plate food monitoring submodule and the checkout dish information in the restaurant cashier system to confirm the Whether the dishes in the checkout are removed from the meal rack module and placed on the meal plate, and store this information in the first storage submodule; the second communication submodule is used for the adjacent The first to third communication sub-modules establish
  • the checkout port module includes: an Internet access sub-module and a fourth communication sub-module.
  • the server module includes a server storage and a server processor; the server storage is used to store the meal selection data, and the server processor is used to analyze all the obtained meal selection data.
  • the second communication sub-module transmits data to the server module the data generated for this meal selection.
  • the data generated by this meal selection does not include the data of the restaurant dishes stored in the first storage submodule.
  • the second communication sub-module establishes contact with the nearest third communication sub-module, and the position of the meal rack corresponding to the third communication sub-module is stored in the first storage sub-module. Sequentially record each rack passed by the dinner plate and the time spent at each rack.
  • the portrait extraction sub-module extracts the person's height, fatness, thinness, clothing, gender, etc.
  • the plate food monitoring sub-module is a pressure sensor for obtaining the weight of the removed food.
  • the plate food monitoring sub-module is a miniature camera, which obtains the code and quantity of the dish with the food removed.
  • the plate food monitoring sub-module includes a pressure sensor and a miniature camera.
  • the food rack food monitoring sub-module is a pressure sensor for obtaining the weight of the food removed from the rack.
  • the food rack food monitoring sub-module is a miniature camera, which obtains the code and quantity of the dish with the food removed.
  • the food rack food monitoring sub-module includes a pressure sensor and a miniature camera.
  • the present invention provides a method for collecting and sharing customer meal selection data using the customer meal selection data collection and sharing system for cruise pay restaurants of the first aspect, the method comprising:
  • the portrait collection device photographs customers entering the restaurant
  • the portrait extraction sub-module recognizes the image of the person captured by the camera device to obtain customer data, such as judging the number and proportion data of the customer such as gender, height, weight, etc.
  • the food rack food monitoring submodule monitors the food removed from the food rack, such as a pressure sensor or a miniature camera (identifying the dish code and quantity), and the third communication submodule monitors the food rack food monitoring submodule
  • the information obtained by the module for removing food is transmitted to the plate module through the second communication sub-module;
  • the second communication sub-module establishes a connection with the neighboring first to third communication sub-modules, and the first storage sub-module stores the location and time when the connection is established;
  • the dinner plate food monitoring sub-module such as a pressure sensor or a miniature camera
  • the fourth communication sub-module transmits the checkout dish information of the dinner plate to the dinner plate module through the second communication sub-module;
  • the plate processor submodule compares the information obtained from the food rack food monitoring submodule, the information obtained from the plate food monitoring submodule, and the checkout dish information in the restaurant cashier system, and confirms the Whether the checked dishes are removed from the meal rack module and placed on the meal plate, and this information is stored in the first storage submodule;
  • the second communication sub-module transmits the meal selection data to the server module
  • the server processor analyzes all the obtained meal selection data, and preferably transmits the analysis result of the customer's meal selection behavior to the server center.
  • Fig. 1 is a schematic diagram of a customer meal selection data collection and sharing system according to an embodiment of the present invention.
  • Fig. 2 shows a restaurant entrance module of a customer meal selection data collection and sharing system according to an embodiment of the present invention.
  • Fig. 3 shows the meal tray module of the customer meal selection data collection and sharing system according to an embodiment of the present invention.
  • Fig. 4 shows the meal rack module of the customer meal selection data collection and sharing system according to an embodiment of the present invention.
  • Fig. 5 shows a checkout port module of a customer meal selection data collection and sharing system according to an embodiment of the present invention.
  • Fig. 6 shows a server module of a customer meal selection data collection and sharing system according to an embodiment of the present invention.
  • a customer meal selection data collection and sharing system for a cruise restaurant.
  • the customer meal selection data collection and sharing system includes: a restaurant entrance module, a plate module, and a meal rack module , Checkout module and server module;
  • the restaurant entrance module includes: a portrait collection device, a portrait extraction sub-module and a first communication sub-module,
  • the plate module includes: plate food monitoring sub-module, plate processor sub-module, first storage sub-module and second communication sub-module,
  • the meal rack module includes: a meal rack food monitoring sub-module and a third communication sub-module,
  • the checkout port module includes: an Internet access sub-module and a fourth communication sub-module,
  • the server module includes a server storage and a server processor
  • the portrait collection device is used to photograph the customers entering the restaurant, and the portrait extraction sub-module is used to identify the person images taken by the camera device to obtain, for example, the following data: for example, to determine the gender, height, weight, etc. of the customer
  • the first communication sub-module is used to transmit these data to the dinner plate module through the second communication sub-module and store the data in the first storage sub-module;
  • the plate food monitoring sub-module is used to monitor the food placed on the plate, such as a pressure sensor or a miniature camera;
  • the first storage submodule stores data of restaurant dishes (for example, dish name, specification, weight);
  • the food rack food monitoring sub-module is used to monitor the food removed from the food rack, such as a pressure sensor or a miniature camera (to identify the dish code and its quantity), and the third communication sub-module is used to monitor the food
  • the rack food monitoring sub-module obtains the information of the removed food (such as weight or dish code) and transmits it to the dinner plate module through the second communication sub-module; the fourth communication sub-module is used to communicate with the second communication sub-module.
  • the tray processor sub-module is used to compare the information obtained from the food rack food monitoring sub-module, the information obtained from the plate food monitoring sub-module and the checkout dishes information in the restaurant cashier system, to confirm the checkout dishes Whether it is removed from the meal rack module, placed on the meal plate, and stored in the first storage submodule;
  • the second communication sub-module is used to establish contact between the adjacent first to third communication sub-modules, and the first storage sub-module is used to store the location and time when the contact is established;
  • the second communication sub-module is used to transmit meal selection data to the server module, and the server storage is used to store the meal selection data;
  • the Internet access sub-module is connected to the Internet, and is configured to transmit the meal selection data obtained by the checkout port module from the first storage sub-module to the server module;
  • the server processor is used to analyze all the obtained meal selection data, and preferably transmits the analysis result of the customer's meal selection behavior to the server center.
  • FIG. 1 shows a customer meal selection data collection and sharing system 100 for a cruise restaurant of the present invention.
  • the customer meal selection data collection and sharing system 100 includes: a restaurant entrance module 101, a plate module 102, a meal rack module 103, a checkout port module 104, and a server module 105.
  • FIG. 2 shows the restaurant entrance module 101 of the customer meal selection data collection and sharing system 100 for the cruise restaurant of the present invention, including: a portrait collection device 1011, a portrait extraction submodule 1012, and a first communication submodule 1013; portrait collection The device 1011 can be installed above the entrance, facing the entrance, and connected to the portrait extraction sub-module 1012;
  • FIG. 3 shows the meal plate module 102 of the customer meal selection data collection and sharing system 100 for the cruise restaurant of the present invention, including: a plate food monitoring submodule 1021, a plate processor submodule 1022, a first storage submodule Module 1023 and the second communication sub-module 1024.
  • the installation position of the plate food monitoring sub-module 1021 is convenient for monitoring the food in the plate.
  • a miniature camera can be installed on the top, and a pressure sensor can be installed on the bottom of the plate;
  • the tray processor sub-module 1022, the first storage sub-module 1023, and the second communication sub-module 1024 can be located at the bottom of the dinner plate or in the handle bar;
  • FIG. 4 shows the meal rack module 103 of the customer meal selection data collection and sharing system 100 for the cruise restaurant of the present invention, which includes: a meal rack food monitoring submodule 1031 and a third communication submodule 1032;
  • FIG. 5 shows the checkout port module 104 of the customer meal selection data collection and sharing system 100 for the cruise restaurant of the present invention, including: an Internet access submodule 1042 and a fourth communication submodule 1041;
  • the Internet access submodule 1042 is connected to the Internet, and is used to transmit the meal selection data obtained by the checkout port module 104 from the first storage submodule 1013 to the server module 105;
  • FIG. 6 shows the server module 105 of the customer meal selection data collection and sharing system 100 for the cruise restaurant of the present invention, including: a server storage 1051 and a server processor 1052;
  • the portrait collection device 1011 is used to photograph the customers entering the restaurant, and the portrait extraction sub-module 1012 is used to identify the human images taken by the camera device 1011 to obtain, for example, the following data: for example, the number of people who determine the gender, height, weight, etc. of the customer and Proportion, for example, you can conduct research on different categories of customers (tall, short, fat, thin, clothing, gender information) based on big data, and analyze the habits of different people in buying dishes;
  • the first communication sub-module 1013 is configured to transmit these data to the dinner plate module 102 through the second communication sub-module 1024 of the dinner plate module 102, and store the data in the first storage sub-module 1023;
  • the plate food monitoring sub-module 1021 is used to monitor the food placed on the plate, for example, a pressure sensor or a miniature camera;
  • the first storage submodule 1023 stores the data of the restaurant dishes (such as the name, specification, and weight of the dishes);
  • the rack food monitoring sub-module 1031 is used to monitor the food removed from the rack, such as a pressure sensor or a miniature camera (identifying the dish code and its quantity), and the third communication sub-module 1031 is used to monitor the food rack
  • the sub-module 1031 obtains the information (such as weight or dish code) of the removed food and transmits it to the plate module 102 through the second communication sub-module 1024;
  • the Internet access sub-module 1042 is connected to the Internet and is used to send the checkout port to the server module 105
  • the meal selection data obtained by the module 104 from the first storage submodule 1023;
  • the fourth communication sub-module 1041 is used to exchange data with the second communication sub-module 1024, used to transmit the checkout dish information of the dinner plate to the dinner plate module 102, and used to transfer the selected meal in the first storage sub-module 1023 The information is transferred to the checkout module 104;
  • the plate processor submodule 1022 is used to compare the information obtained from the rack food monitoring submodule 1031, the information obtained from the plate food monitoring submodule 1021, and the checkout dish information in the restaurant cashier system, and confirm the checkout Whether the dishes of is removed from the meal rack module 103 and placed on the meal plate, and this information is stored in the first storage submodule 1023;
  • the second communication sub-module 1024 is used to establish contact between the adjacent first to third communication sub-modules, and the first storage sub-module 1023 is used to store the location and time when the contact is established; for example, the second communication sub-module 1024 is connected to the nearest
  • the third communication sub-module 1032 of the third communication sub-module 1032 establishes a connection.
  • the first storage sub-module 1023 sequentially records each rack that the meal plate passes through, and in each State the time spent at the dining rack.
  • the travel route and stay time of the dinner plate are obtained through the positions of the food racks corresponding to the plurality of third communication submodules, and stored in the first storage submodule;
  • the second communication sub-module 1024 is used to transmit meal selection data to the server module 105, and the server storage 1051 is used to store the meal selection data; the second communication sub-module 1024 transmits data to the server module 105 for data generated for this meal selection.
  • the data generated by this meal selection does not include the data of the restaurant dishes stored in the first storage sub-module 1023;
  • the server processor 1052 is used to analyze all the obtained meal selection data, and preferably transmit the analysis result of the customer's meal selection behavior to the server center via the Internet;
  • the plate food monitoring sub-module 1021 may be a pressure sensor, used to obtain the weight of the removed food; or may be a miniature camera, to obtain the code and quantity of the removed food;
  • the food rack food monitoring sub-module 1031 can be a pressure sensor to obtain the weight of the food removed from the rack; or it can be a miniature camera to obtain the code and quantity of the food removed from the food rack;
  • the meal rack module 103 includes: a meal rack food monitoring sub-module 1031 and a third communication sub-module 1032;
  • the checkout port module 104 includes: an Internet access sub-module 1042 and a fourth communication sub-module 1041;
  • the server module 105 includes a server storage 1051 and a server processor 1052.
  • the working principle of the customer meal selection data collection and sharing system 100 for cruise pay restaurants of the present invention is as follows:
  • the portrait extraction sub-module 1012 recognizes the image of the person captured by the camera device to obtain customer data, such as judging the number and proportion of the customer’s height, weight, clothing, gender, etc., and such judgments only need to be relatively accurate. It does not need to be absolutely accurate, because it is ultimately based on the trend judgment of large-scale data, and the accuracy of such image recognition will improve with the development of technology, such as the application of artificial intelligence technology in human image recognition;
  • the meal rack food monitoring submodule 1031 monitors the food removed from the meal rack, such as a pressure sensor or a miniature camera (identifying the dish code and its quantity), and the third communication submodule 1032 obtains the meal rack food monitoring submodule 1031
  • the information (such as weight or dish code) of the removed food is transmitted to the plate module 102 through the second communication sub-module 1024;
  • the second communication sub-module 1024 establishes a connection with the adjacent first to third communication sub-modules, and the first storage sub-module 1023 stores the location and time of the establishment of the connection;
  • the plate food monitoring submodule 1021 Monitor the food placed on the plate through the plate food monitoring submodule 1021, for example, a pressure sensor or a miniature camera;
  • the Internet access sub-module 1042 is used to store the checkout dish information of the dinner plate, and the fourth communication sub-module 1041 transmits the checkout dish information of the dinner plate to the dinner plate module 102 through the second communication sub-module 1024;
  • the plate processor sub-module 1022 compares the information obtained from the rack food monitoring sub-module 1031, the information obtained from the plate food monitoring sub-module 1021 and the checkout dish information in the restaurant cashier system;
  • the second communication sub-module 1024 transmits the meal selection data to the server module 105;
  • the server processor 1052 analyzes all the obtained meal selection data, and transmits the analysis result of the customer's meal selection behavior to the server center via the Internet.
  • the system and method can obtain the dishes purchased by the customer and the time spent in purchasing the dishes.
  • a certain brand of dishes has many choices by customers, and the time it takes for customers to buy is short, indicating that the dishes are loved by the majority of customers or have established a good reputation.
  • data transmission with the outside world is performed only through the Internet access sub-module 1042, which ensures data security.
  • the first to fourth communication sub-modules may be wireless communication sub-modules for information transmission via mobile network, Wi-Fi or Bluetooth.
  • the food rack food monitoring sub-module may be a sensor, such as a miniature camera, lidar, radar, and ultrasonic.
  • the plate food monitoring sub-module is a pressure sensor to obtain the weight of the removed food.
  • the plate food monitoring sub-module is a miniature camera, which obtains the code and quantity of the dishes from which the food is removed. Based on the code and quantity of the dishes, the weight of the food can be calculated through the data of the restaurant dishes stored in the first storage submodule.
  • the food rack food monitoring sub-module is a pressure sensor to obtain the weight of the removed food.
  • the food rack food monitoring submodule is a miniature camera
  • the plate food monitoring submodule is a pressure sensor
  • the product and the quantity obtained by the micro camera can be used to calculate the weight of the removed food through the dish data recorded in the first storage submodule.
  • the plate food monitoring sub-module and the food rack food monitoring sub-module may be pressure sensors or miniature cameras, or a combination of the two.
  • the plate food monitoring sub-module and the food rack food monitoring sub-module include both a pressure sensor and a miniature camera to more accurately identify the dishes.
  • the advantage of the pressure sensor is that it is not easy to be blocked, but the disadvantage is that it is not sensitive to lighter food; the advantage of the miniature camera is that it can monitor all dishes, but the disadvantage is that it is easy to be blocked.
  • the server center is located in the server center of the restaurant and/or the total server center of the cruise restaurant, and the data analysis result of the server processor can be displayed on the large display.
  • Such results can improve the server of the restaurant. For example, due to the large number of people in some tour groups, due to their eating habits, a certain dish is sold very quickly, customers stay for less time and buy a lot of this dish. For example, drinking water on the drinking water racks in nearby restaurants consumes quickly. At this time, the food center of the cruise pay restaurant should quickly organize the transfer of goods from other parts of the cruise pay restaurant based on the results returned by the server processor, or arrange a supply ship to the cruise ship Delivery.
  • the recognition of human images is only to roughly classify people, such as recognizing gender based on height, clothing, and facial features, and recognizing adults or children based on height.

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Abstract

一种用于邮轮付费餐厅的顾客选餐数据采集共享系统(100),包括:餐厅入口模块(101)、餐盘模块(102)、餐架模块(103)、结账口模块(104)和服务器模块(105);所述餐厅入口模块(101)包括:人像采集装置、人像提取子模块和第一通讯子模块;所述餐盘模块(102)包括:餐盘食物监测子模块、餐盘处理器子模块、第一存储子模块和第二通讯子模块;所述餐架模块(103)包括:餐架食物监测子模块和第三通讯子模块;所述结账口模块(104)包括:互联网接入子模块和第四通讯子模块;所述服务器模块(105)包括:服务器存储和服务器处理器。

Description

一种用于邮轮付费餐厅的顾客选餐数据采集共享系统 技术领域
本发明涉及基于人流数据优化管理的领域,特别涉及一种用于邮轮付费餐厅的顾客选餐数据采集共享系统。
背景技术
邮轮旅游越来越普遍,对于提高邮轮经营者的管理水平有越来越高要求。
在邮轮付费餐厅对顾客选餐习惯的监测的数据可以对厨房合理安排资源启动指导作用,例如使得厨房可以更合理地安排餐架摆放、食物调配和人员分配。
因此,本领域中需要一种采集顾客选餐习惯的数据共享系统。
发明内容
本发明的目的在于提供一种基于实时数据采集的邮轮付费餐厅顾客消费习惯的数据采集和共享系统。旨在为对邮轮付费餐厅顾客消费数据进行采集,实现数据共享,为邮轮付费餐厅服务器提供指导信息。这些大数据保存在服务器,能够为邮轮管理者提供一手的数据,使得邮轮管理者对游客的消费习惯进行系统性研究,从而提高管理水平。
因此,在第一方面,本发明提供了一种用于邮轮付费餐厅的顾客选餐数据采集共享系统,所述顾客选餐数据采集共享系统包括:餐厅入口模块,被配置用于采集进出的顾客的信息;餐盘模块,被配置用于监测放入所述餐盘上的食物;餐架模块,被配置用于监测餐架上的食物;结账口模块,被配置用于或者顾客结账的食物信息;服务器模块,被配置用于数据存储和数据处理。
在一个实施方案中,所述餐厅入口模块包括:人像采集装置、人像提取子模块和第一通讯子模块,所述人像采集装置用于拍摄进入餐厅的顾客,所述人像提取子模块用于对所述摄像装置拍摄的人图像进行识别,获得顾客的数据, 所述第一通讯子模块用于将所述顾客的数据通过所述第二通讯子模块传输给所述餐盘模块,存储在所述第一存储子模块中。
在一个实施方案中,所述餐盘模块包括:餐盘食物监测子模块、餐盘处理器子模块、第一存储子模块和第二通讯子模块;所述餐盘食物监测子模块用于监测放入所述餐盘上的食物;所述第一存储子模块中存储有餐厅菜品的数据。
在一个实施方案中,所述餐架模块包括:餐架食物监测子模块和第三通讯子模块;所述餐架食物监测子模块用于监测从所述餐架上取下的食物,所述第三通讯子模块用于将所述餐架食物监测子模块获得取下食物的信息通过所述第二通讯子模块传输至所述餐盘模块;所述第四通讯子模块用于与所述第二通讯子模块互传数据,用于将所述餐盘的结账菜品信息传输至所述餐盘模块,用于将所述第一存储子模块中的选餐信息传递至所述结账口模块;所述餐盘处理器子模块用于将从所述餐架食物监测子模块获取的信息、餐盘食物监测子模块获取的信息和所述餐厅收银系统里的结账菜品信息进行比较,确认所述结账的菜品是否是从所述餐架模块取下,放到所述餐盘上,将这些信息存储在所述第一存储子模块中;所述第二通讯子模块用于邻近的所述第一至三通讯子模块建立联系,所述第一存储子模块用于存储所述联系建立的位置和时间;所述互联网接入子模块与互联网接通,用于向所述服务器模块传送所述结账口模块从所述第一存储子模块中获得的选餐数据。
在一个实施方案中,所述结账口模块包括:互联网接入子模块和第四通讯子模块。
在一个实施方案中,所述服务器模块包括,服务器存储和服务器处理器;所述服务器存储用于存储所述选餐数据,所述服务器处理器用于分析所有获得的选餐数据。
在一个实施方案中,所述第二通讯子模块向所述服务器模块传送数据为本次选餐产生的数据。所述本次选餐产生的数据不包括所述第一存储子模块存储的餐厅菜品的数据。
在一个实施方案中,所述第二通讯子模块与最近的所述第三通讯子模块建立联系,通过所述第三通讯子模块所对应餐架的位置,在所述第一存储子模块中顺序记录所述餐盘经过的每个餐架,以及在每个所述经过的餐架处停留时间。
在一个实施方案中,人像提取子模块提取人的高矮、胖瘦、衣着、性别信息等。
在一个实施方案中,所述餐盘食物监测子模块为压力传感器,用于获得取下食物的重量。
在一个实施方案中,所述餐盘食物监测子模块为微型摄像头,获得取下食物的菜品编码和数量。
优选地,所述餐盘食物监测子模块包括压力传感器和微型摄像头。
在一个实施方案中,所述餐架食物监测子模块为压力传感器,用于获得从餐架取下食物的重量。
在一个实施方案中,所述餐架食物监测子模块为微型摄像头,获得取下食物的菜品编码和数量。
优选地,所述餐架食物监测子模块包括压力传感器和微型摄像头。
在第二方面,本发明提供了一种利用第一方面的用于邮轮付费餐厅的顾客选餐数据采集共享系统进行顾客选餐数据采集共享的方法,所述方法包括:
所述人像采集装置拍摄进入餐厅的顾客,
所述人像提取子模块对所述摄像装置拍摄的人图像进行识别获得顾客的数据,例如判断所述顾客的性别、身高、体重等人数和比例数据,
通过所述第一通讯子模块和所述第二通讯子模块将这些数据传输给所述餐盘模块,存储在所述第一子模块中;
所述餐架食物监测子模块监测从所述餐架上取下的食物,例如压力传感器或微型摄像头(识别菜品编码及其数量),所述第三通讯子模块将所述餐架食物监测子模块获得取下食物的信息(比如重量或菜品编码)通过所述第二通讯子模块传输至所述餐盘模块;
所述第二通讯子模块与邻近的所述第一至三通讯子模块建立联系,所述第一存储子模块中存储所述联系建立的位置和时间;
通过所述餐盘食物监测子模块监测放入所述餐盘上的食物,例如压力传感器或微型摄像头;
所述第四通讯子模块将所述餐盘的结账菜品信息通过所述第二通讯子模块传输至所述餐盘模块;
所述餐盘处理器子模块,对于将从所述餐架食物监测子模块获取的信息、餐盘食物监测子模块获取的信息和所述餐厅收银系统里的结账菜品信息进行比较,确认所述结账的菜品是否是从所述餐架模块取下,放到所述餐盘上,将这些信息存储在所述第一存储子模块中;
所述第二通讯子模块将所述选餐数据传送至所述服务器模块;
所述服务器处理器分析所有获得的选餐数据,优选将顾客选餐行为的分析结果传输至服务器中心。
应当理解,前述大体的描述和后续详尽的描述均为示例性说明和解释,并不应当用作对本发明所要求保护内容的限制。
附图说明
参考随附的附图,本发明更多的目的、功能和优点将通过本发明实施方式的如下描述得以阐明,其中:
图1是本发明一个实施例的顾客选餐数据采集共享系统的示意图。
图2示出了本发明一个实施例的顾客选餐数据采集共享系统的餐厅入口模块。
图3示出了本发明一个实施例的顾客选餐数据采集共享系统的餐盘模块。
图4示出了本发明一个实施例的顾客选餐数据采集共享系统的餐架模块。
图5示出了本发明一个实施例的顾客选餐数据采集共享系统的结账口模块。
图6示出了本发明一个实施例的顾客选餐数据采集共享系统的服务器模块。
具体实施方式
通过参考示范性实施例,本发明的目的和功能以及用于实现这些目的和功能的方法将得以阐明。然而,本发明并不受限于以下所公开的示范性实施例;可以通过不同形式来对其加以实现。说明书的实质仅仅是帮助相关领域技术人员综合理解本发明的具体细节。
在本发明的一个具体实施方案中,提供了一种用于邮轮付费餐厅的顾客选餐数据采集共享系统,所述顾客选餐数据采集共享系统包括:餐厅入口模块、餐盘模块、餐架模块、结账口模块和服务器模块;
所述餐厅入口模块包括:人像采集装置、人像提取子模块和第一通讯子模块,
所述餐盘模块包括:餐盘食物监测子模块、餐盘处理器子模块、第一存储子模块和第二通讯子模块,
所述餐架模块包括:餐架食物监测子模块和第三通讯子模块,
所述结账口模块包括:互联网接入子模块和第四通讯子模块,
所述服务器模块包括,服务器存储和服务器处理器;
所述人像采集装置用于拍摄进入餐厅的顾客,所述人像提取子模块用于对所述摄像装置拍摄的人图像进行识别,获得例如如下数据:例如判断所述顾客 的性别、身高、体重等的人数及比例,所述第一通讯子模块用于将这些数据通过所述第二通讯子模块传输给所述餐盘模块,存储在所述第一存储子模块中;
所述餐盘食物监测子模块用于监测放入所述餐盘上的食物,例如为压力传感器或微型摄像头;
所述第一存储子模块中存储有餐厅菜品的数据(比如菜品名称、规格、重量);
所述餐架食物监测子模块用于监测从所述餐架上取下的食物,例如压力传感器或微型摄像头(识别菜品编码及其数量),所述第三通讯子模块用于将所述餐架食物监测子模块获得取下食物的信息(比如重量或菜品编码)通过所述第二通讯子模块传输至所述餐盘模块;所述第四通讯子模块用于与所述第二通讯子模块互传数据,用于将所述餐盘的结账菜品信息传输至所述餐盘模块,用于将所述第一存储子模块中的选餐信息传递至所述结账口模块;所述餐盘处理器子模块用于将从所述餐架食物监测子模块获取的信息、餐盘食物监测子模块获取的信息和所述餐厅收银系统里的结账菜品信息进行比较,确认所述结账的菜品是否是从所述餐架模块取下,放到所述餐盘上,将这些信息存储在所述第一存储子模块中;
所述第二通讯子模块用于邻近的所述第一至三通讯子模块建立联系,所述第一存储子模块用于存储所述联系建立的位置和时间;
所述第二通讯子模块用于向所述服务器模块传送选餐数据,所述服务器存储用于存储所述选餐数据;
所述互联网接入子模块与互联网接通,用于向所述服务器模块传送所述结账口模块从所述第一存储子模块中获得的选餐数据;
所述服务器处理器用于分析所有获得的选餐数据,优选将顾客选餐行为的 分析结果传输至服务器中心。
在下文中,将参考附图描述本发明的实施例。在附图中,相同的附图标记代表相同或类似的部件,或者相同或类似的步骤。下面通过具体的实施方式对本发明的内容进行说明。
图1示出了本发明的用于邮轮付费餐厅的顾客选餐数据采集共享系统100。顾客选餐数据采集共享系统100包括:餐厅入口模块101、餐盘模块102、餐架模块103、结账口模块104和服务器模块105。
图2示出了本发明的用于邮轮付费餐厅的顾客选餐数据采集共享系统100的餐厅入口模块101,包括:人像采集装置1011、人像提取子模块1012和第一通讯子模块1013;人像采集装置1011可以安装是入口上方,正对着入口处,与之相连人像提取子模块1012;
图3示出了本发明的用于邮轮付费餐厅的顾客选餐数据采集共享系统100的餐盘模块102,包括:餐盘食物监测子模块1021、餐盘处理器子模块1022、第一存储子模块1023和第二通讯子模块1024,餐盘食物监测子模块1021的安装位置便于对餐盘内的食物进行监测,例如微型摄像头可以安装在上方,压力传感器可以安装在餐盘底面上放;餐盘处理器子模块1022、第一存储子模块1023和第二通讯子模块1024可以按照在餐盘底部或把手杆内;
图4示出了本发明的用于邮轮付费餐厅的顾客选餐数据采集共享系统100的餐架模块103,包括:餐架食物监测子模块1031和第三通讯子模块1032;
图5示出了本发明的用于邮轮付费餐厅的顾客选餐数据采集共享系统100的结账口模块104,包括:互联网接入子模块1042和第四通讯子模块1041;
互联网接入子模块1042与互联网接通,用于向服务器模块105传送结账口模块104从第一存储子模块1013中获得的选餐数据;
图6示出了本发明的用于邮轮付费餐厅的顾客选餐数据采集共享系统100的服务器模块105,包括:服务器存储1051和服务器处理器1052;
人像采集装置1011用于拍摄进入餐厅的顾客,人像提取子模块1012用于对摄像装置1011拍摄的人图像进行识别,获得例如如下数据:例如判断所述顾客的性别、身高、体重等的人数及比例,例如可以基于大数据对不同分类的顾客(高矮、胖瘦、衣着、性别信息)进行研究,分析不同人群选购菜品的习惯;
第一通讯子模块1013用于将这些数据通过餐盘模块102的第二通讯子模块1024传输给餐盘模块102,存储在第一存储子模块1023中;
餐盘食物监测子模块1021用于监测放入所述餐盘上的食物,例如为压力传感器或微型摄像头;
第一存储子模块1023中存储有餐厅菜品的数据(比如菜品名称、规格、重量);
餐架食物监测子模块1031用于监测从所述餐架上取下的食物,例如为压力传感器或微型摄像头(识别菜品编码及其数量),第三通讯子模块1031用于将餐架食物监测子模块1031获得取下食物的信息(比如重量或菜品编码)通过第二通讯子模块1024传输至餐盘模块102;互联网接入子模块1042与互联网接通,用于向服务器模块105传送结账口模块104从第一存储子模块1023中获得的选餐数据;
第四通讯子模块1041用于与第二通讯子模块1024互传数据,用于将所述餐盘的结账菜品信息传输至餐盘模块102,用于将第一存储子模块1023中的选餐信息传递至所述结账口模块104;
餐盘处理器子模块1022用于将从餐架食物监测子模块1031获取的信息、餐盘食物监测子模块1021获取的信息和所述餐厅收银系统里的结账菜品信息进 行比较,确认所述结账的菜品是否是从餐架模块103取下,放到所述餐盘上,将这些信息存储在第一存储子模块1023中;
第二通讯子模块1024用于邻近的所述第一至三通讯子模块建立联系,第一存储子模块1023用于存储所述联系建立的位置和时间;例如,第二通讯子模块1024与最近的第三通讯子模块1032建立联系,通过第三通讯子模块1032所对应餐架的位置,在第一存储子模块中1023顺序记录所述餐盘经过的每个餐架,以及在每个所述经过的餐架处停留时间。从而,通过所述多个第三通讯子模块所对应餐架的位置,获得所述餐盘的行进路线和停留时间,存储在所述第一存储子模块中;
第二通讯子模块1024用于向服务器模块105传送选餐数据,服务器存储1051用于存储所述选餐数据;第二通讯子模块1024向服务器模块105传送数据为本次选餐产生的数据。所述本次选餐产生的数据不包括第一存储子模块存储1023的餐厅菜品的数据;
服务器处理器1052用于分析所有获得的选餐数据,优选通过互联网将顾客选餐行为的分析结果传输至服务器中心;
餐盘食物监测子模块1021可以为压力传感器,用于获得取下食物的重量;或者可以为微型摄像头,获得取下食物的菜品编码和数量;
餐架食物监测子模块1031可以为压力传感器,用于获得从餐架取下食物的重量;或者可以为微型摄像头,获得取下食物的菜品编码和数量;
餐架模块103包括:餐架食物监测子模块1031和第三通讯子模块1032;
结账口模块104包括:互联网接入子模块1042和第四通讯子模块1041;
服务器模块105包括服务器存储1051和服务器处理器1052。
本发明的用于邮轮付费餐厅的顾客选餐数据采集共享系统100工作原理如 下:
利用人像采集装置1011拍摄进入餐厅的顾客,
人像提取子模块1012对所述摄像装置拍摄的人图像进行识别获得顾客数据,例如判断所述顾客的高矮、胖瘦、衣着、性别等数量及比例数据,这样的判断仅需要相对准确即可,不需要绝对准确,因为最终是基于大规模数据的趋势判断,而且这样的图像识别准确度会随着技术的发展而提高,例如人工智能技术在人图像识别中的应用;
通过第一通讯子模块1013和第二通讯子模块1024将这些数据传输给餐盘模块102,存储在第一子模块1023中;
餐架食物监测子模块1031监测从所述餐架上取下的食物,例如为压力传感器或微型摄像头(识别菜品编码及其数量),第三通讯子模块1032将餐架食物监测子模块1031获得取下食物的信息(比如重量或菜品编码)通过第二通讯子模块1024传输至餐盘模块102;
第二通讯子模块1024与邻近的所述第一至三通讯子模块建立联系,第一存储子模块1023中存储所述联系建立的位置和时间;
通过餐盘食物监测子模块1021监测放入所述餐盘上的食物,例如为压力传感器或微型摄像头;
互联网接入子模块1042用于存储餐盘的结账菜品信息,第四通讯子模块1041将所述餐盘的结账菜品信息通过第二通讯子模块1024传输至餐盘模块102;
餐盘处理器子模块1022,对于将从餐架食物监测子模块1031获取的信息、餐盘食物监测子模块1021获取的信息和所述餐厅收银系统里的结账菜品信息进行比较;
第二通讯子模块1024将所述选餐数据传送至服务器模块105;
服务器处理器1052分析所有获得的选餐数据,通过互联网将顾客选餐行为的分析结果传输至服务器中心。
在本发明中,所述系统和方法可以获取所述顾客购买的菜品,以及选购菜品时花的时间。选购某一菜品,顾客花的时间多,说明比较犹豫,可比较的品牌多。某一品牌的菜品顾客选择的多,而且顾客选购花的时间短,说明该菜品受到广大顾客喜爱,或者已经建立了很好的信誉。
在本发明中,仅通过互联网接入子模块1042与外界进行数据传输,保证了数据安全。
在本发明中,第一至第四通讯子模块可以是无线通讯子模块,用于通过移动网络、Wi-Fi或蓝牙进行信息传输。
在本发明中,餐架食物监测子模块可以是传感器,例如微型摄像头、激光雷达、雷达、超声波。
在本发明中,所述餐盘食物监测子模块为压力传感器,获得取下食物的重量。
在本发明中,所述餐盘食物监测子模块为微型摄像头,获得取下食物的菜品编码和数量。基于所述菜品编码和数量,通过所述第一存储子模块存储有餐厅菜品的数据可以计算出食物重量。
在本发明中,所述餐架食物监测子模块为压力传感器,获得取下食物的重量。
在优选的实施方案中,所述餐架食物监测子模块为微型摄像头,所述餐盘食物监测子模块为压力传感器。
在本发明中,微型摄像头获得的产品及其数量,可以通过第一存储子模块 中记录的菜品数据,计算出取下食物的重量。因此,所述餐盘食物监测子模块和餐架食物监测子模块可以为压力传感器或微型摄像头,或者为二者的组合。或者,所述餐盘食物监测子模块和餐架食物监测子模块包括压力传感器和微型摄像头二者,以更准确对菜品进行识别。压力传感器的优点是不容易受遮挡,缺点是对于较轻食物不够灵敏;微型摄像头的优点是对所有菜品都能实现监测,缺点是容易受到遮拦。
重量虽然有时候不能完全确定食物,但结合最终结账的数据,绝大多数菜品是可以确定。
在本发明中,所述服务器中心位于餐厅的服务器中心和/或邮轮付费餐厅的总服务器中心,可以在大显示器上显示服务器处理器对数据的分析结果,这样的结果可以改善对餐厅的服务器。例如,由于某些旅行团人数众多,由于其饮食习惯的原因,某项菜品销售异常快,顾客停留较少的时间,而且买大量该菜品。例如,附近餐厅中饮用水餐架上的饮用水消耗很快,这时候邮轮付费餐厅食物中心应基于服务器处理器返回的结果迅速组织从邮轮付费餐厅的其他部分调货,或者安排补给船给邮轮送货。
在本发明中,人图像进行识别,只是对人进行大致分类,例如基于身高、服饰、面部特征识别性别,根据身高识别成人或孩子。
结合这里披露的本发明的说明和实践,本发明的其他实施例对于本领域技术人员都是易于想到和理解的。说明和实施例仅被认为是示例性的,本发明的真正范围和主旨均由权利要求所限定。

Claims (10)

  1. 一种用于邮轮付费餐厅的顾客选餐数据采集共享系统,其特征在于,所述顾客选餐数据采集共享系统包括:
    餐厅入口模块,被配置用于采集进出的顾客的信息;
    餐盘模块,被配置用于监测放入所述餐盘上的食物;
    餐架模块,被配置用于监测餐架上的食物;
    结账口模块,被配置用于或者顾客结账的食物信息;
    服务器模块,被配置用于数据存储和数据处理。
  2. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述餐厅入口模块包括:人像采集装置、人像提取子模块和第一通讯子模块,所述人像采集装置用于拍摄进入餐厅的顾客,所述人像提取子模块用于对所述摄像装置拍摄的人图像进行识别,获得顾客的数据,所述第一通讯子模块用于将所述顾客的数据通过所述第二通讯子模块传输给所述餐盘模块,存储在所述第一存储子模块中。
  3. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述餐盘模块包括:餐盘食物监测子模块、餐盘处理器子模块、第一存储子模块和第二通讯子模块;所述餐盘食物监测子模块用于监测放入所述餐盘上的食物;所述第一存储子模块中存储有餐厅菜品的数据。
  4. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述餐架模块包括:餐架食物监测子模块和第三通讯子模块;所述餐架食物监测子模块用于监测从所述餐架上取下的食物,所述第三通讯子模块用于将所述餐架食物监测子模块获得取下食物的信息通过所述第二通讯子模块传输至所述餐盘模块;所述第四通讯子模块用于与所述第二通讯子模块互传数据,用于将所述 餐盘的结账菜品信息传输至所述餐盘模块,用于将所述第一存储子模块中的选餐信息传递至所述结账口模块;所述餐盘处理器子模块用于将从所述餐架食物监测子模块获取的信息、餐盘食物监测子模块获取的信息和所述餐厅收银系统里的结账菜品信息进行比较,确认所述结账的菜品是否是从所述餐架模块取下,放到所述餐盘上,将这些信息存储在所述第一存储子模块中;所述第二通讯子模块用于邻近的所述第一至三通讯子模块建立联系,所述第一存储子模块用于存储所述联系建立的位置和时间;所述互联网接入子模块与互联网接通,用于向所述服务器模块传送所述结账口模块从所述第一存储子模块中获得的选餐数据。
  5. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述结账口模块包括:互联网接入子模块和第四通讯子模块;所述服务器模块包括,服务器存储和服务器处理器;所述服务器存储用于存储所述选餐数据,所述服务器处理器用于分析所有获得的选餐数据。
  6. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述第二通讯子模块向所述服务器模块传送数据为本次选餐产生的数据。
  7. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述第二通讯子模块用于与最近的所述第三通讯子模块建立联系,通过所述第三通讯子模块所对应餐架的位置,在所述第一存储子模块中顺序记录所述餐盘经过的每个餐架,以及在每个所述经过的餐架处停留时间。
  8. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述顾客数据选自高矮、胖瘦、衣着和性别。
  9. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述餐盘食物监测子模块包括压力传感器和微型摄像头中的一个或两个。
  10. 根据权利要求1所述的顾客选餐数据采集共享系统,其特征在于,所述餐架食物监测子模块为微型摄像头,所述餐盘食物监测子模块为压力传感器。
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CN103426240A (zh) * 2013-08-01 2013-12-04 浙江大学 自选餐厅自助付费装置及其使用方法
CN207965958U (zh) * 2017-12-21 2018-10-12 陕西伟景机器人科技有限公司 基于图像识别的餐厅自动结账装置
WO2018204159A1 (en) * 2017-05-02 2018-11-08 Shabbir Bambot Apparatus and method for digital scan mammography
CN109146458A (zh) * 2018-08-02 2019-01-04 安徽斗转星移信息科技有限公司 一种农产品自助称重结账的售卖系统

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103426240A (zh) * 2013-08-01 2013-12-04 浙江大学 自选餐厅自助付费装置及其使用方法
WO2018204159A1 (en) * 2017-05-02 2018-11-08 Shabbir Bambot Apparatus and method for digital scan mammography
CN207965958U (zh) * 2017-12-21 2018-10-12 陕西伟景机器人科技有限公司 基于图像识别的餐厅自动结账装置
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