WO2020082583A1 - Theft and damage insurance claim method and apparatus, and server and medium - Google Patents

Theft and damage insurance claim method and apparatus, and server and medium Download PDF

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Publication number
WO2020082583A1
WO2020082583A1 PCT/CN2018/123885 CN2018123885W WO2020082583A1 WO 2020082583 A1 WO2020082583 A1 WO 2020082583A1 CN 2018123885 W CN2018123885 W CN 2018123885W WO 2020082583 A1 WO2020082583 A1 WO 2020082583A1
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WIPO (PCT)
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target
insurance
theft
blockchain
information
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PCT/CN2018/123885
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French (fr)
Chinese (zh)
Inventor
汤琦
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平安科技(深圳)有限公司
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Publication of WO2020082583A1 publication Critical patent/WO2020082583A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

Definitions

  • the present application relates to the field of computer technology, and in particular, to a method, device, server and medium for claiming compensation for loss insurance.
  • the theft and loss insurance refers to a kind of insurance against valuables assets, which can protect the loss of valuables assets in the event of theft.
  • fraudulent acts such as repeated fraudulent insurance against theft and loss insurance often occur.
  • Embodiments of the present application provide a method, device, server, and medium for claiming insurance against theft and loss insurance, which can effectively avoid fraudulent acts such as repeated fraudulent insurance against theft and loss insurance through the information about the insurance against theft of the insurance products.
  • an embodiment of the present application provides a theft loss insurance claim method, which is applied to an information server, where the information server is any node device in the blockchain network, and each node device in the blockchain network It is used to record the theft insurance information of multiple insured commodities; the method includes:
  • the terminal ’s claim for the theft of insurance against the target product queries the information about the theft of the target product recorded on the blockchain.
  • the information about the target ’s theft includes the identification of the target product and the target insurance status And target insurance details; the target insurance details include the insured amount and insurance records; the blockchain is generated based on the theft insurance information of the multiple insured commodities;
  • an embodiment of the present application provides a theft and loss insurance claim device, which is applied to an information server, where the information server is any node device in the blockchain network, and each node device in the blockchain network Used to record the theft insurance information of multiple insured commodities; including:
  • the processing unit is configured to, when receiving the terminal's claim for the theft insurance claim of the target product, query the theft insurance information of the target product recorded on the blockchain, and the target product's theft insurance information includes the target product Identification, target insurance status and target insurance details; the target insurance details include insured amount and insurance records; the blockchain is generated based on the theft insurance information of the multiple insured commodities;
  • a communication unit configured to output a prompt message for refusing claims to the terminal when the target insurance status is insured;
  • the processing unit is further configured to perform claim processing on the target commodity according to the target insurance details when the target insurance status is insured, and register the target insurance status as insured on the blockchain.
  • an embodiment of the present application provides a server, including a processor, an input device, an output device, and a memory, where the processor, input device, output device, and memory are connected to each other, wherein the memory is used to store a computer A program, the computer program includes program instructions, and the processor is configured to call the program instructions to perform the method according to the first aspect.
  • an embodiment of the present application provides a computer-readable storage medium that stores a computer program, where the computer program includes program instructions, which when executed by a processor causes the processing The device executes the method as described in the first aspect.
  • the information server when receiving the terminal ’s claim for the theft of insurance against the target product, can query the information about the theft of the target product recorded on the blockchain, and can determine whether it is based on the information about the theft of the insurance Settlement of claims, thus effectively avoiding fraudulent acts such as repeated fraudulent insurance against theft and loss insurance through the information of the theft insurance of each insured product.
  • FIG. 1 of this application is a schematic flow chart of a method for claim settlement of loss insurance provided by an embodiment of this application;
  • FIG. 2 is a schematic flowchart of another method of claiming for loss insurance claims according to an embodiment of the present application
  • FIG. 3 is a schematic diagram of a network architecture of a theft and loss insurance claim system provided by an embodiment of the present application
  • FIG. 4 is a schematic structural diagram of a theft loss insurance claim device provided by an embodiment of the present application.
  • FIG. 5 is a schematic structural diagram of a server provided by an embodiment of the present application.
  • FIG. 1 is a schematic flowchart of a method for claim settlement of a loss insurance provided by an embodiment of the present application.
  • this method can be applied to an information server, which is any node device in the blockchain network, and each node device in the blockchain network is used to record the theft and loss insurance information of multiple insured commodities.
  • the method may include the following steps:
  • the target product's theft insurance information includes the target product identification and target Insurance status and target insurance details.
  • the terminal may be a terminal corresponding to an employee of an insurance company, or in an embodiment, it may also be a terminal corresponding to the insured corresponding to the target product.
  • the terminal includes but is not limited to smart terminals such as smart phones, tablet computers, notebook computers, and desktop computers.
  • the blockchain is generated based on the theft insurance information of the insured commodities.
  • the blockchain can be a public chain.
  • the target product identifier may be information for uniquely identifying the target product such as the name and number of the target product.
  • the target insurance status can be divided into insured and insured. Insured refers to the state in which insurance has been insured, and insured refers to the state in which the commodity has been lost. In one embodiment, the insured is registered in the blockchain after claiming the goods.
  • the insured is registered in the blockchain after confirming that the product is currently in a lost state. Through the insurance status, you can quickly determine whether to settle claims for commodities during the claim process.
  • the target insurance details include the insured amount and insurance record. Through the insurance details, you can more intuitively determine the insuring dynamics of each commodity in order to settle claims.
  • the insurance amount may include the insurance amount, and in one embodiment, the insurance cost may also be included.
  • the insurance record may include any one or more of the following: the time of insurance, the number of times of insurance, and the logo of the insurance company for each insurance application.
  • the identification of the insurance company includes, but is not limited to, the registered name of the insurance company and / or the identification of the corresponding information server, such as the physical address of the information server.
  • the information server may be an insurance company server, such as an access server corresponding to an insurance company.
  • the information server when receiving the terminal's claim for the theft insurance claim of the target product, can query whether the theft insurance information of the target product has been recorded on the blockchain; when the query has not been recorded on the blockchain When the target product's theft insurance information indicates that the target product may not be insured, at this time the information server may output a prompt message to refuse claims to the terminal.
  • the theft loss insurance claim application may carry the target commodity identification, which is used to query whether the theft damage insurance information of the target commodity has been recorded on the blockchain according to the target commodity identification.
  • the information server may perform step S102 and step S103 in parallel after performing step S101.
  • the target insurance status When the target insurance status is insured, it means that the target product has been lost. At this time, the application for the loss insurance claim for the target product is received, indicating that there is the possibility of fraudulent insurance, so you can output a prompt message to refuse claims to the terminal to Alarm.
  • store A sells goods to user 1 a watch (its logo is 1XXXX), user 1 can insure the watch against theft and loss insurance for the watch at insurance company 1, after the insurance is successful, insurance company 1 can pass the information server Write the theft insurance information of the watch into the blockchain. After user 1 loses his watch, he can initiate a claim with insurance company 1.
  • the information server receives a claim for the theft insurance claims for the watch, it can query the theft insurance information of the watch recorded by the blockchain; when the target insurance status included in the watch's theft insurance information is insured At this time, the prompt message of rejection of claims is output.
  • the information server may perform claim processing on the target commodity according to the target insurance details in various ways. That is, the information server can obtain the preset claim strategy or the target smart contract recorded on the blockchain to claim the target commodity according to the target insurance details.
  • the preset claim strategy refers to the claim strategy set for the theft insurance corresponding to the target commodity, and the preset claim strategy is based on the blockchain.
  • the preset claim strategy may include any one or more of the following: claim terms, claim method, and claim amount.
  • the target smart contract refers to a smart contract set for the theft insurance corresponding to the target commodity, and the target smart contract is based on the blockchain.
  • the target smart contract may include any one or more of the following: claim clause, claim method, and claim amount.
  • the above-mentioned claims clauses can include claims period, claims liability, etc.
  • the claims method can stipulate the method of calculating the claim amount. For example, the first danger liability compensation method can be adopted. Among them, the specific claims method can be adjusted according to the actual situation. There are no restrictions on it.
  • the information server performs claim processing on the target commodity according to the target insurance details, which may include: the information server performs claim processing on the target commodity according to the target insurance details and a preset claim strategy.
  • the information server performs claim processing on the target product according to the target insurance details and the preset claim strategy, which may include: the information server may determine the insured time according to the target insurance details and the time when the theft insurance application is received Whether the target product is within the claim period; when it is determined that the target product is within the claim period, the information server calculates the claim amount based on the insured amount, claim terms, and claim method, and pays the target product according to the claim amount.
  • the information server performs claim processing on the target commodity according to the target insurance details, which may include: the information server performs claim processing on the target commodity according to the target insurance details and the target smart contract recorded on the blockchain.
  • the information server performs claim processing on the target commodity according to the target insurance details and the smart contract recorded on the blockchain, which may include: the information server may according to the insurance time included in the target insurance details and the receipt of the theft insurance application Time to judge whether the target product is within the claim period; when it is determined that the target product is within the claim period, the information server calculates the claim amount according to the insured amount, claim terms, and claim method, and pays the target product according to the claim amount.
  • the process of the aforementioned information server claiming the target commodity according to the claim amount may be based on the blockchain, or may be based on the blockchain, which is not limited in the embodiments of the present application.
  • the information server may output claim prompting information to the terminal; the claim prompting information is used to instruct claim processing on the target commodity according to the target insurance details. By outputting the claim reminder information, it is convenient for the insurance company's claim process.
  • the target insurance details may further include a claim record
  • the information server may update the claim record in the blockchain after claim processing the target commodity according to the target insurance details.
  • the information server updating the claim record in the blockchain may include: when it is determined that the target commodity is successfully settled, the information server obtains the claim time and the identification of the insurance company that claims the claim; the information server uses the claim time and the claim The logo of the insurance company is registered in the claims record.
  • the claim time and the identification of the insurance company of the claim may be sent by the terminal to the information server.
  • the information server when receiving the terminal's claim for the theft insurance claim of the target product, can query the theft insurance information of the target product recorded on the blockchain; when the theft is lost When the target insurance status included in the insurance information is insured, the information server can output a refusal claim to the terminal; when the target insurance status included in the theft insurance information is insured, the information server can respond to the target insurance details.
  • the target product performs claims processing, and registers the target insurance status on the blockchain as insured, so that through the theft insurance information of each insured product, it can effectively avoid fraudulent acts such as repeated fraudulent insurance against theft insurance.
  • FIG. 2 is a schematic flowchart of another method for claiming compensation for loss insurance.
  • this method can be applied to an information server, which is any node device in the blockchain network, and each node device in the blockchain network is used to record the theft and loss insurance information of multiple insured commodities.
  • the method may include the following steps:
  • the target product's theft insurance information includes the target product identification and target Insurance status and target insurance details.
  • steps S201-S203 reference may be made to steps S101-S103 in the embodiment of FIG. 2, and the embodiments of the present application will not repeat them here.
  • the information server may execute step S204 after performing step S203.
  • the information server when receiving an application for insurance against theft of a target product by a terminal, the information server may query whether the target product identifier has been recorded on the blockchain.
  • the information server determines that If the target insurance status is insured, the target product can be insured according to the corresponding information carried in the theft insurance application, or it can also output the insurance reminder information to the terminal to prompt the insured process for the target product.
  • the information server may determine the target commodity if the target commodity is successfully insured The theft insurance information is written into the blockchain.
  • the server may perform insurance processing on the target commodity according to the corresponding information carried in the insurance application for theft and loss insurance, or may also output insurance reminder information to the terminal to prompt the insurance processing on the target commodity.
  • the target insurance status corresponding to the target commodity on the blockchain when the target insurance status corresponding to the target commodity on the blockchain is queried, it indicates that the target commodity has been lost, and if a further application for the insurance of the insurance against the target commodity is received, it indicates that There may be fraudulent insurance behavior for the target product, so you can output a prompt message to refuse insurance to the terminal for warning.
  • store A sells goods to user 1 a watch (its logo is 1XXXX), user 1 can insure the watch against theft and loss insurance for the watch at insurance company 1, after the insurance is successful, insurance company 1 can pass the information server Write the theft insurance information of the watch into the blockchain. After user 1 loses his watch, he can initiate a claim with insurance company 1. After the insurance company 1 makes a claim for the watch, assume that user 1 sells the watch to the black market. If someone insures the watch again, the information server can query it when receiving an application for insurance against the watch On the blockchain, the watch identifier 1XXXX has been recorded and the target insurance status corresponding to the watch is insured. At this time, the notification message of refusal to insurance can be output to the terminal for warning.
  • the information server when receiving the terminal's instruction of theft insurance for the target product, can also inquire whether the information of the object's theft insurance has been recorded on the blockchain; When recording the piracy insurance information of the target product, the information server outputs the piracy insurance information of the target product to the terminal.
  • the instruction of the theft and loss insurance inquiry may include the target commodity identification.
  • the information server may also, when receiving the terminal's claim for the theft insurance claim of the target product, query the theft insurance information of the target product recorded on the blockchain before receiving
  • the terminal applies for the theft insurance of the target product check whether the target product ID has been recorded on the blockchain; when the target product ID has been recorded on the blockchain, if the target insurance corresponding to the target product is found If the status is insured, the prompt message of refusal to insurance is output to the terminal.
  • the target commodity identification is not recorded on the blockchain, if it is determined that the target commodity is successfully insured, the theft insurance information of the target commodity is written into the blockchain.
  • the information server when the server receives the terminal's claim for the theft of insurance against the target product, the information server can query the information about the theft of the target product recorded on the blockchain; when the When the target insurance status included in the theft insurance information is insured, the information server can output a refusal claim to the terminal; when the target insurance status included in the theft insurance information is insured, the information server can use the target insurance details Claim processing for the target product, and register the target insurance status as insured on the blockchain; when receiving the application for theft insurance of the target product, if the query is found that the target product ID has been recorded on the blockchain In addition, the target insurance status corresponding to the target product is insured, and then output the refusal insurance notification message to the terminal, thereby effectively avoiding fraudulent acts such as repeated fraudulent insurance against theft insurance through the theft insurance information of each insured product.
  • FIG. 3 is a schematic diagram of a network architecture of a theft and loss settlement system provided by an embodiment of the present application.
  • the system may include: an information server 10 (such as an access server corresponding to insurance company A), an information server 20 (such as an access server corresponding to insurance company B), and an information server 30 (such as an access server corresponding to insurance company B) ).
  • the information server 10, the information server 20, and the information server 30 are all node devices in the blockchain network, and can communicate based on the blockchain network.
  • the information server 10, the information server 20, and the information server 30 can become node devices in the blockchain network by installing corresponding software (such as a stolen insurance system).
  • the information server A, the information server B, and the information server C can establish a blockchain based on the theft insurance to share the theft insurance information of multiple insured commodities.
  • the information server 10 will be taken as an example to illustrate a method for claim settlement of theft insurance provided by the embodiment of the present application.
  • the terminal 40 may send an application for the theft insurance claim for the target product to the information server 10, so that the information server 10 may execute steps S101-S103 to output a rejection when it is determined that the target insurance status corresponding to the target product is insured Claim reminder information to terminal 40; when it is determined that the target insurance package status is insured, the target commodity is processed according to the target insurance details corresponding to the target commodity, and the target insurance status is registered on the blockchain as insured
  • the fraudulent insurance behavior such as repeated fraudulent insurance against theft insurance is effectively avoided.
  • FIG. 4 is a schematic structural diagram of a theft and loss insurance claim device provided by an embodiment of the present application.
  • the device can be applied to an information server, which is any node device in the blockchain network, and each node device in the blockchain network can be used to record the theft insurance information of multiple insured commodities.
  • the theft loss insurance claim settlement device may include:
  • the processing unit 401 is configured to, when receiving a terminal's claim for the theft insurance claim of the target product, query the theft insurance information of the target product recorded on the blockchain, and the target product's theft insurance information includes the target Commodity identification, target insurance status and target insurance details; the target insurance details include insured amount and insurance record; the blockchain is generated based on the theft insurance information of the multiple insured products;
  • the communication unit 402 is configured to output prompt information for refusing claims to the terminal when the target insurance status is insured;
  • the processing unit 401 is further configured to perform claim processing on the target commodity according to the target insurance details when the target insurance status is insured, and register the target insurance status as insured on the blockchain.
  • the processing unit 401 is also used to query whether the target commodity identification has been recorded on the blockchain when receiving the terminal ’s application for insurance against theft of the target commodity; when the blockchain is inquired When the target product identifier has been recorded on the tracker, if it is found that the target insurance status corresponding to the target product is insured, then the communication unit 402 outputs a refusal message to the terminal.
  • the processing unit 401 is further used to query whether the target commodity identifier has been recorded on the blockchain after querying whether the target commodity identifier has been recorded on the blockchain, if It is determined that the target commodity is successfully insured, and then the theft insurance information of the target commodity is written into the blockchain.
  • the processing unit 401 is specifically configured to perform claims processing on the target commodity according to the target insurance details and the target smart contract recorded on the blockchain; wherein, the target smart contract It is a smart contract set for the theft insurance corresponding to the target commodity, and the target smart contract includes any one or more of the following: claim clause, claim method, and claim amount.
  • the target insurance details include claim records.
  • the processing unit 401 is further configured to obtain the claim time and claim after determining that the target product has been successfully processed after claim processing according to the target insurance details The insurance company's logo; register the claim time and the insurance company's logo in the claim record.
  • the communication unit 402 is further configured to output claim reminder information to the terminal when the target insurance status is insured; the claim reminder information is used to indicate that the target insurance Details of claim settlement for the target product.
  • the processing unit 401 is also used to query whether the theft of the target product has been recorded on the blockchain when the terminal's instruction for theft insurance of the target product is received through the communication unit 402 Damage insurance information; when it is found that the target commodity's theft insurance information has been recorded on the blockchain, the target unit's theft insurance information is output to the terminal through the communication unit 402.
  • the information server when receiving the terminal ’s claim for the theft insurance claim of the target product, can query the theft insurance information of the target product recorded on the blockchain; when the theft is lost When the target insurance status included in the insurance information is insured, the information server can output a refusal claim to the terminal; when the target insurance status included in the theft insurance information is insured, the information server can respond to the target insurance details.
  • the target product performs claims processing, and registers the target insurance status on the blockchain as insured, so that through the theft insurance information of each insured product, it can effectively avoid fraudulent acts such as repeated fraudulent insurance against theft insurance.
  • FIG. 5 is a schematic structural diagram of a server according to an embodiment of the present application.
  • the server described in this embodiment may include: one or more processors 100, one or more input devices 200, one or more output devices 300, and a memory 400.
  • the processor 100, the input device 200, the output device 300, and the memory 400 may be connected through a bus.
  • the input device 200 and the output device 300 may be standard wired or wireless communication interfaces.
  • the processor 100 may be a central processing module (Central Processing Unit, CPU), the processor may also be other general-purpose processors, digital signal processors (Digital Signal Processor, DSP), application specific integrated circuits (Application Specific Integrated Circuit, ASIC) 2. Ready-made programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc.
  • the general-purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
  • the memory 400 may be a high-speed RAM memory or a non-volatile memory (non-volatile memory), such as a disk memory.
  • the memory 400 is used to store a set of program codes, and the input device 200, the output device 300, and the processor 100 can call the program codes stored in the memory 400. specifically:
  • the processor 100 is configured to, when receiving a terminal's claim for the theft insurance claim of the target product through the input device 200, query the theft insurance information of the target product recorded on the blockchain, the theft of the target product Insurance information includes target product identification, target insurance status and target insurance details; the target insurance details include insured amount and insurance record; the blockchain is generated based on the theft insurance information of the multiple insured products; When the target insurance status is insured, output a prompt message of rejection of claims to the terminal through the output device 300; when the target insurance status is insured, perform claim processing on the target commodity according to the target insurance details, and Register the target insurance status on the blockchain as insured.
  • the processor 100 is also used to query whether the target commodity identification has been recorded on the blockchain when the terminal ’s application for insurance against theft of the target commodity is received through the input device 200;
  • the processor 100 is also used to query whether the target commodity identification has been recorded on the blockchain when the terminal ’s application for insurance against theft of the target commodity is received through the input device 200;
  • the target commodity identifier if the target insurance status corresponding to the target commodity is inquired as insured, the prompt message of refusal to insurance is output to the terminal through the output device 300.
  • the processor 100 is further configured to, after querying whether the target commodity identifier has been recorded on the blockchain, when it is inquired that the target commodity identifier has not been recorded on the blockchain, if it is determined that the target commodity is insured If successful, the theft and loss insurance information of the target commodity is written into the blockchain.
  • the processor 100 is specifically configured to perform claim processing on the target commodity according to the target insurance details and the target smart contract recorded on the blockchain; wherein, the target smart contract is for the target commodity Corresponding to the smart contract set by the theft insurance, the target smart contract includes any one or more of the following: claim terms, claim method, and claim amount.
  • the target insurance details include claim records.
  • the processor 100 is further configured to obtain the identification of the claim time and the identification of the insurance company that has settled the claim after the claim is processed according to the target insurance details and the target commodity is determined to be successful; Register the claim time and the identification of the insurance company that claims the claim in the claim record.
  • the processor 100 is further configured to output claim reminder information to the terminal through the output device 300 when the target insurance status is insured; the claim reminder information is used to indicate Claim processing is performed on the target commodity.
  • the processor 100 is also used to query whether the theft insurance information of the target commodity has been recorded on the blockchain when receiving the terminal's instruction of theft insurance against the target commodity through the input device 200; When the theft insurance information of the target commodity has been recorded on the blockchain, the theft insurance information of the target commodity is output to the terminal through the output device 300.
  • the processor 100, the input device 200, and the output device 300 described in the embodiments of the present application may execute the implementation modes described in the embodiment of FIG. 1 and the embodiment of FIG. 2, and may also perform The implementation method will not be repeated here.
  • the functional modules in the embodiments of the present application may be integrated into one processing module, or each module may exist alone physically, or two or more modules may be integrated into one module.
  • the above integrated modules can be implemented in the form of sampling hardware or in the form of sampling software function modules.
  • the storage medium may be a magnetic disk, an optical disk, a read-only memory (Read-Only Memory, ROM) or a random access memory (Random Access Memory, RAM), etc.

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Abstract

Provided are a theft and damage insurance claim method and apparatus, and a server and a medium. The method comprises: when a theft and damage insurance claim application for a target product is received from a terminal, querying theft and damage insurance information, recorded on a blockchain, of the target product, wherein the theft and damage insurance information of the target product comprises a target product identifier, a target insurance status and target insurance details, the target insurance details comprise the insured amount and an insurance record, and the blockchain is generated according to the theft and damage insurance information of the multiple insured products; when the target insurance status is "claimed", outputting claim rejection prompt information to the terminal; and when the target insurance status is "insured", performing claim settlement processing on the target product according to the target insurance details and registering, on the blockchain, the target insurance status as being claimed. By means of the present application, an insurance fraud behavior such as repeated insurance fraud regarding theft and damage insurance can be effectively avoided by means of theft and damage insurance information of each insured product.

Description

一种盗损险理赔方法、装置、服务器及介质Method, device, server and medium for claiming loss insurance
本申请要求于2018年10月25日提交中国专利局、申请号为2018112503230、申请名称为“一种盗损险理赔方法、装置、服务器及介质”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。This application requires the priority of the Chinese patent application submitted to the China Patent Office on October 25, 2018, with the application number 2018112503230 and the application name as "a method, device, server and medium for loss insurance claims", all of which are approved by The reference is incorporated in this application.
技术领域Technical field
本申请涉及计算机技术领域,尤其涉及一种盗损险理赔方法、装置、服务器及介质。The present application relates to the field of computer technology, and in particular, to a method, device, server and medium for claiming compensation for loss insurance.
背景技术Background technique
对于保险公司,往往难以预防各种恶意骗保行为,尤其是针对钻石、手表等资产对应的盗损险的骗保行为。其中,盗损险是指的一种针对名贵物品资产的保险,它可以保障名贵物品资产在遭遇偷盗等场景下的损失。然而,由于各保险公司之间信息的不透明化,导致针对盗损险重复骗保等骗保行为经常发生。For insurance companies, it is often difficult to prevent all kinds of malicious fraudulent insurance behaviors, especially for theft insurance against diamonds, watches and other assets. Among them, the theft and loss insurance refers to a kind of insurance against valuables assets, which can protect the loss of valuables assets in the event of theft. However, due to the opaqueness of information among insurance companies, fraudulent acts such as repeated fraudulent insurance against theft and loss insurance often occur.
发明内容Summary of the invention
本申请实施例提供了一种盗损险理赔方法、装置、服务器及介质,可以通过各投保商品的盗损险信息,有效地避免针对盗损险的重复骗保等骗保行为。Embodiments of the present application provide a method, device, server, and medium for claiming insurance against theft and loss insurance, which can effectively avoid fraudulent acts such as repeated fraudulent insurance against theft and loss insurance through the information about the insurance against theft of the insurance products.
第一方面,本申请实施例提供了一种盗损险理赔方法,应用于信息服务器,所述信息服务器为区块链网络中的任一节点设备,所述区块链网络中的各个节点设备用于记录多个投保商品的盗损险信息;所述方法包括:In the first aspect, an embodiment of the present application provides a theft loss insurance claim method, which is applied to an information server, where the information server is any node device in the blockchain network, and each node device in the blockchain network It is used to record the theft insurance information of multiple insured commodities; the method includes:
当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情;所述目标保险详情包括投保金额、投保记录;所述区块链是根据所述多个投保商品的盗损险信息生成的;When receiving the terminal ’s claim for the theft of insurance against the target product, it queries the information about the theft of the target product recorded on the blockchain. The information about the target ’s theft includes the identification of the target product and the target insurance status And target insurance details; the target insurance details include the insured amount and insurance records; the blockchain is generated based on the theft insurance information of the multiple insured commodities;
当所述目标保险状态为已出险时,输出拒绝理赔提示信息至所述终端;When the target insurance status is insured, output a prompt message to refuse claims to the terminal;
当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。When the target insurance status is insured, claim processing is performed on the target commodity according to the target insurance details, and the target insurance status is registered as insured on the blockchain.
第二方面,本申请实施例提供了一种盗损险理赔装置,应用于信息服务器,所述信息服务器为区块链网络中的任一节点设备,所述区块链网络中的各个节点设备用于记录多个投保商品的盗损险信息;包括:In a second aspect, an embodiment of the present application provides a theft and loss insurance claim device, which is applied to an information server, where the information server is any node device in the blockchain network, and each node device in the blockchain network Used to record the theft insurance information of multiple insured commodities; including:
处理单元,用于当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情;所述目标保险详情包括投保金额、投保记录;所述区块链是根据所述多个投保商品的盗损险信息生成的;The processing unit is configured to, when receiving the terminal's claim for the theft insurance claim of the target product, query the theft insurance information of the target product recorded on the blockchain, and the target product's theft insurance information includes the target product Identification, target insurance status and target insurance details; the target insurance details include insured amount and insurance records; the blockchain is generated based on the theft insurance information of the multiple insured commodities;
通信单元,用于当所述目标保险状态为已出险时,输出拒绝理赔提示信息至所述终端;A communication unit, configured to output a prompt message for refusing claims to the terminal when the target insurance status is insured;
所述处理单元,还用于当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。The processing unit is further configured to perform claim processing on the target commodity according to the target insurance details when the target insurance status is insured, and register the target insurance status as insured on the blockchain.
第三方面,本申请实施例提供了一种服务器,包括处理器、输入设备、输出设备和存储器,所述处理器、输入设备、输出设备和存储器相互连接,其中,所述存储器用于存储计算机程序,所述计算机程序包括程序指令,所述处理器被配置用于调用所述程序指令,执行如第一方面所述的方法。In a third aspect, an embodiment of the present application provides a server, including a processor, an input device, an output device, and a memory, where the processor, input device, output device, and memory are connected to each other, wherein the memory is used to store a computer A program, the computer program includes program instructions, and the processor is configured to call the program instructions to perform the method according to the first aspect.
第四方面,本申请实施例提供了一种计算机可读存储介质,所述计算机存储介质存储有计算机程序,所述计算机程序包括程序指令,所述程序指令当被处理器执行时使所述处理器执行如第一方面所述的方法。According to a fourth aspect, an embodiment of the present application provides a computer-readable storage medium that stores a computer program, where the computer program includes program instructions, which when executed by a processor causes the processing The device executes the method as described in the first aspect.
综上所述,当接收到终端针对目标商品的盗损险理赔申请时,信息服务器可以查询出区块链上记录的该目标商品的盗损险信息,并可以根据该盗损险信息判断是否理赔,从而通过各投保商品的盗损险信息,有效地避免了针对盗损险的重复骗保等骗保行为。In summary, when receiving the terminal ’s claim for the theft of insurance against the target product, the information server can query the information about the theft of the target product recorded on the blockchain, and can determine whether it is based on the information about the theft of the insurance Settlement of claims, thus effectively avoiding fraudulent acts such as repeated fraudulent insurance against theft and loss insurance through the information of the theft insurance of each insured product.
附图说明BRIEF DESCRIPTION
本申请本申请图1是本申请实施例提供的一种盗损险理赔方法的流程示意图;This application FIG. 1 of this application is a schematic flow chart of a method for claim settlement of loss insurance provided by an embodiment of this application;
图2是本申请实施例提供的另一种盗损险理赔方法的流程示意图;FIG. 2 is a schematic flowchart of another method of claiming for loss insurance claims according to an embodiment of the present application;
图3是本申请实施例提供的一种盗损险理赔系统的网络架构示意图;3 is a schematic diagram of a network architecture of a theft and loss insurance claim system provided by an embodiment of the present application;
图4是本申请实施例提供的一种盗损险理赔装置的结构示意图;4 is a schematic structural diagram of a theft loss insurance claim device provided by an embodiment of the present application;
图5是本申请实施例提供的一种服务器的结构示意图。5 is a schematic structural diagram of a server provided by an embodiment of the present application.
具体实施方式detailed description
下面将结合本申请实施例中的附图,对本申请实施例中的技术方案进行描述。The technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.
请参阅图1,为本申请实施例提供的一种盗损险理赔方法的流程示意图。其中,该方法可以应用于信息服务器,该信息服务器为区块链网络中的任一节点设备,该区块链网络中的各个节点设备用于记录多个投保商品的盗损险信息。具体地,该方法可以包括以下步骤:Please refer to FIG. 1, which is a schematic flowchart of a method for claim settlement of a loss insurance provided by an embodiment of the present application. Among them, this method can be applied to an information server, which is any node device in the blockchain network, and each node device in the blockchain network is used to record the theft and loss insurance information of multiple insured commodities. Specifically, the method may include the following steps:
S101、当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情。S101. When receiving the terminal's claim for the theft insurance claim of the target product, query for the theft insurance information of the target product recorded on the blockchain. The target product's theft insurance information includes the target product identification and target Insurance status and target insurance details.
其中,该终端可以为保险公司的工作人员对应的终端,或在一个实施例中,还可以为该目标商品对应的投保人对应的终端。该终端包括但不限于智能手机、平板电脑、笔记本电脑、台式电脑等智能终端。该区块链是根据该多个投保商品的盗损险信息生成的。在一个实施例中,该区块链可以是公有链。该目标商品标识可以为该目标商品的名称、编号等用于唯一标识该目标商品的信息。该目标保险状态可以分为已投保和已出险。已投保是指处于已经投保的状态、已出险是指商品处于已丢失的状态。在一个实施例中,已出险是在对商品进行理赔后登记在区块链中的。或,已出险是在确认商品当前处于已丢失状态后登记在区块链中的。通过保险状态,可以快速地在理赔过程中判定是否对商品进行理赔。该目标保险详情包括投保金额、投保记录。通过保险详情,可以更直观地确定各商品的投保动态以便理赔。其中,该投保金额可以包括保险金额,在一个实施例中,还可以包括投保费用。该投保记录可以包括以下任意一项或多项:投保时间、投保次数、每次投保的保险公司的标识。该保险公司的标识包括但不限于为该保险公司的注册名称和/或对应的信息服务器的标识,如信息服务器的物理地址。在一个实施例中,该信息服务器可以为保险公司服务器,如保险公司对应的接入服务器。Wherein, the terminal may be a terminal corresponding to an employee of an insurance company, or in an embodiment, it may also be a terminal corresponding to the insured corresponding to the target product. The terminal includes but is not limited to smart terminals such as smart phones, tablet computers, notebook computers, and desktop computers. The blockchain is generated based on the theft insurance information of the insured commodities. In one embodiment, the blockchain can be a public chain. The target product identifier may be information for uniquely identifying the target product such as the name and number of the target product. The target insurance status can be divided into insured and insured. Insured refers to the state in which insurance has been insured, and insured refers to the state in which the commodity has been lost. In one embodiment, the insured is registered in the blockchain after claiming the goods. Or, the insured is registered in the blockchain after confirming that the product is currently in a lost state. Through the insurance status, you can quickly determine whether to settle claims for commodities during the claim process. The target insurance details include the insured amount and insurance record. Through the insurance details, you can more intuitively determine the insuring dynamics of each commodity in order to settle claims. The insurance amount may include the insurance amount, and in one embodiment, the insurance cost may also be included. The insurance record may include any one or more of the following: the time of insurance, the number of times of insurance, and the logo of the insurance company for each insurance application. The identification of the insurance company includes, but is not limited to, the registered name of the insurance company and / or the identification of the corresponding information server, such as the physical address of the information server. In one embodiment, the information server may be an insurance company server, such as an access server corresponding to an insurance company.
在一个实施例中,当接收到终端针对目标商品的盗损险理赔申请时,信息服务器可以查询区块链上是否已记录该目标商品的盗损险信息;当查询到区块链上未记录该目标商品的盗损险信息时,说明可能未对该目标商品投保,此时信息服务器可以输出拒绝理赔提示信息至该终端。其中,该盗损险理赔申请可以携带目标商品标识,以用于根据该目标商品标识查询区块链上是否已记录该目标商品的盗损险信息。In one embodiment, when receiving the terminal's claim for the theft insurance claim of the target product, the information server can query whether the theft insurance information of the target product has been recorded on the blockchain; when the query has not been recorded on the blockchain When the target product's theft insurance information indicates that the target product may not be insured, at this time the information server may output a prompt message to refuse claims to the terminal. Wherein, the theft loss insurance claim application may carry the target commodity identification, which is used to query whether the theft damage insurance information of the target commodity has been recorded on the blockchain according to the target commodity identification.
其中,信息服务器可以在执行步骤S101后,并列执行步骤S102和步骤S103。The information server may perform step S102 and step S103 in parallel after performing step S101.
S102、当所述目标保险状态为已出险时,输出拒绝理赔提示信息至所述终端。S102. When the target insurance status is insured, output prompt information for refusing claims to the terminal.
当该目标保险状态为已出险,说明该目标商品已丢失,此时接收到针对该目标商品的盗损险理赔申请,说明存在骗保的可能性,因此可以输出拒绝理赔提示信息至该终端以进行告警。When the target insurance status is insured, it means that the target product has been lost. At this time, the application for the loss insurance claim for the target product is received, indicating that there is the possibility of fraudulent insurance, so you can output a prompt message to refuse claims to the terminal to Alarm.
在一个应用场景中,商店A出售商品给用户1一块手表(它的标识为1XXXX),用户1可以在保险公司1为该手表投保盗损险,在投保成功后,保险公司1可以通过信息服务器将该手表的盗损险信息写入区块链中。用户1在丢失手表后,可向保险公司1发起理赔。当该信息服务器接收到针对该手表的盗损险理赔申请时,可以查询出该区块链记录的该手表的盗损险信息;当该手表的盗损险信息包括的目标投保状态为已出险时,输出拒绝理赔提示信息。In an application scenario, store A sells goods to user 1 a watch (its logo is 1XXXX), user 1 can insure the watch against theft and loss insurance for the watch at insurance company 1, after the insurance is successful, insurance company 1 can pass the information server Write the theft insurance information of the watch into the blockchain. After user 1 loses his watch, he can initiate a claim with insurance company 1. When the information server receives a claim for the theft insurance claims for the watch, it can query the theft insurance information of the watch recorded by the blockchain; when the target insurance status included in the watch's theft insurance information is insured At this time, the prompt message of rejection of claims is output.
S103、当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。S103. When the target insurance status is insured, claim processing is performed on the target commodity according to the target insurance details, and the target insurance status is registered on the blockchain as insured.
本申请实施例中,信息服务器可以通过多种方式根据该目标保险详情对该目标商品进行理赔处理。即信息服务器可以获取预置的理赔策略或区块链上记录的目标智能合约,以根据该目标保险详情对该目标商品进行理赔。In the embodiment of the present application, the information server may perform claim processing on the target commodity according to the target insurance details in various ways. That is, the information server can obtain the preset claim strategy or the target smart contract recorded on the blockchain to claim the target commodity according to the target insurance details.
其中,该预置的理赔策略是指针对该目标商品对应的盗损险设置的理赔策略,该预置的理赔策略是基于区块链下运行的。该预置的理赔策略可以包括以下任意一项或多项:理赔条款、理赔方式、理赔金额。该目标智能合约是指针对该目标商品对应的盗损险设置的智能合约,该目标智能合约是基于区块链上运行的。该目标智能合约可以包括以下任意一项或多项:理赔条款、理赔方式、理赔金额。上述理赔条款可以包括理赔期限、理赔责任等内容,理赔方式可以规定了计算理赔金额的方式,如可以采用第一危险责任赔偿方式,其中,具体的理赔方式可以根据实际情况调整,本申请实施例对其不做限制。Among them, the preset claim strategy refers to the claim strategy set for the theft insurance corresponding to the target commodity, and the preset claim strategy is based on the blockchain. The preset claim strategy may include any one or more of the following: claim terms, claim method, and claim amount. The target smart contract refers to a smart contract set for the theft insurance corresponding to the target commodity, and the target smart contract is based on the blockchain. The target smart contract may include any one or more of the following: claim clause, claim method, and claim amount. The above-mentioned claims clauses can include claims period, claims liability, etc. The claims method can stipulate the method of calculating the claim amount. For example, the first danger liability compensation method can be adopted. Among them, the specific claims method can be adjusted according to the actual situation. There are no restrictions on it.
在一个实施例中,信息服务器根据该目标保险详情对该目标商品进行理赔处理,可以包括:信息服务器根据该目标保险详情以及预置的理赔策略,对该目标商品进行理赔处理。In one embodiment, the information server performs claim processing on the target commodity according to the target insurance details, which may include: the information server performs claim processing on the target commodity according to the target insurance details and a preset claim strategy.
例如,信息服务器根据所述目标保险详情以及预置的理赔策略,对该目标商品进行理赔处理,可以包括:信息服务器可以根据目标投保详情包括的投保时间以及接收到盗损险申请的时间判断该目标商品是否在该理赔期限内;当确定该目标商品在理赔期限内时,信息服务器根据投保金额、理赔条款、理赔方式计算出理赔金额,并按照理赔金额对该目标商品进行赔付。For example, the information server performs claim processing on the target product according to the target insurance details and the preset claim strategy, which may include: the information server may determine the insured time according to the target insurance details and the time when the theft insurance application is received Whether the target product is within the claim period; when it is determined that the target product is within the claim period, the information server calculates the claim amount based on the insured amount, claim terms, and claim method, and pays the target product according to the claim amount.
在一个实施例中,信息服务器根据该目标保险详情对该目标商品进行理赔处理,可以包括:信息服务器根据该目标保险详情以及区块链上记录的目标智能合约,对该目标商品进行理赔处理。In one embodiment, the information server performs claim processing on the target commodity according to the target insurance details, which may include: the information server performs claim processing on the target commodity according to the target insurance details and the target smart contract recorded on the blockchain.
例如,信息服务器根据所述目标保险详情以及区块链上记录的智能合约,对该目标商品进行理赔处理,可以包括:信息服务器可以根据目标投保详情包括的投保时间以及接收到盗损险申请的时间判断该目标商品是否在该理赔期限内;当确定该目标商品在理赔期限内时,信息服务器根据投保金额、理赔条款、理赔方式计算出理赔金额,并按照理赔金额对该目标商品进行赔付。For example, the information server performs claim processing on the target commodity according to the target insurance details and the smart contract recorded on the blockchain, which may include: the information server may according to the insurance time included in the target insurance details and the receipt of the theft insurance application Time to judge whether the target product is within the claim period; when it is determined that the target product is within the claim period, the information server calculates the claim amount according to the insured amount, claim terms, and claim method, and pays the target product according to the claim amount.
其中,前述信息服务器按照理赔金额对该目标商品进行理赔的过程可以是基于区块链上的,也可以是基于区块链下的,本申请实施例对其不做限制。Wherein, the process of the aforementioned information server claiming the target commodity according to the claim amount may be based on the blockchain, or may be based on the blockchain, which is not limited in the embodiments of the present application.
在一个实施例中,当该目标保险状态为已投保时,信息服务器可以输出理赔提示信息至该终端;该理赔提示信息用于指示根据该目标保险详情对该目标商品进行理赔处理。通过输出理赔提示信息,可以方便保险公司的理赔流程。In one embodiment, when the target insurance status is insured, the information server may output claim prompting information to the terminal; the claim prompting information is used to instruct claim processing on the target commodity according to the target insurance details. By outputting the claim reminder information, it is convenient for the insurance company's claim process.
在一个实施例中,该目标保险详情还可以包括理赔记录,信息服务器根据该目标保险详情对该目标商品进行理赔处理之后,可以在区块链中更新该理赔记录。具体地,信息服务器在区块链中更新该理赔记录可以包括:当确定对该目标商品理赔成功后,信息服务器 获取理赔时间和理赔的保险公司的标识;信息服务器将该理赔时间和该理赔的保险公司的标识登记在该理赔记录中。In one embodiment, the target insurance details may further include a claim record, and the information server may update the claim record in the blockchain after claim processing the target commodity according to the target insurance details. Specifically, the information server updating the claim record in the blockchain may include: when it is determined that the target commodity is successfully settled, the information server obtains the claim time and the identification of the insurance company that claims the claim; the information server uses the claim time and the claim The logo of the insurance company is registered in the claims record.
在一个实施例中,该理赔时间和理赔的保险公司的标识可以是由终端发送至该信息服务器的。In one embodiment, the claim time and the identification of the insurance company of the claim may be sent by the terminal to the information server.
可见,图1所示的实施例中,当接收到终端针对目标商品的盗损险理赔申请时,信息服务器可以查询出区块链上记录的该目标商品的盗损险信息;当该盗损险信息包括的目标保险状态为已出险时,信息服务器可以输出拒绝理赔提示信息至该终端;当该盗损险信息包括的目标保险状态为已投保时,信息服务器可以根据该目标保险详情对该目标商品进行理赔处理,并在区块链上登记该目标保险状态为已出险,从而通过各投保商品的盗损险信息,有效地避免了针对盗损险的重复骗保等骗保行为。It can be seen that in the embodiment shown in FIG. 1, when receiving the terminal's claim for the theft insurance claim of the target product, the information server can query the theft insurance information of the target product recorded on the blockchain; when the theft is lost When the target insurance status included in the insurance information is insured, the information server can output a refusal claim to the terminal; when the target insurance status included in the theft insurance information is insured, the information server can respond to the target insurance details. The target product performs claims processing, and registers the target insurance status on the blockchain as insured, so that through the theft insurance information of each insured product, it can effectively avoid fraudulent acts such as repeated fraudulent insurance against theft insurance.
请参阅图2,为本申请实施例提供的另一种盗损险理赔方法的流程示意图。其中,该方法可以应用于信息服务器,该信息服务器为区块链网络中的任一节点设备,该区块链网络中的各个节点设备用于记录多个投保商品的盗损险信息。具体地,该方法可以包括以下步骤:Please refer to FIG. 2, which is a schematic flowchart of another method for claiming compensation for loss insurance. Among them, this method can be applied to an information server, which is any node device in the blockchain network, and each node device in the blockchain network is used to record the theft and loss insurance information of multiple insured commodities. Specifically, the method may include the following steps:
S201、当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情。S201. When receiving the terminal's claim for the theft insurance claim of the target product, query for the theft insurance information of the target product recorded on the blockchain. The target product's theft insurance information includes the target product identification and target Insurance status and target insurance details.
S202、当所述目标保险状态为已出险时,输出拒绝理赔提示信息至所述终端。S202. When the target insurance status is insured, output prompt information for refusing claims to the terminal.
S203、当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。S203. When the target insurance status is insured, claim processing is performed on the target commodity according to the target insurance details, and the target insurance status is registered on the blockchain as insured.
其中,步骤S201-S203可参见图2实施例中的步骤S101-S103,本申请实施例在此不做赘述。信息服务器可以在执行步骤S203后,执行步骤S204。For steps S201-S203, reference may be made to steps S101-S103 in the embodiment of FIG. 2, and the embodiments of the present application will not repeat them here. The information server may execute step S204 after performing step S203.
S204、当接收到终端针对目标商品的盗损险投保申请时,查询区块链上是否已记录目标商品标识。S204. When receiving the terminal's application for insurance against theft of the target product, check whether the target product identifier has been recorded on the blockchain.
本申请实施例中,当接收到终端针对目标商品的盗损险投保申请时,信息服务器可以查询区块链上是否已记录该目标商品标识。In the embodiment of the present application, when receiving an application for insurance against theft of a target product by a terminal, the information server may query whether the target product identifier has been recorded on the blockchain.
在一个实施例中,在针对投保人针对该目标商品想要续保盗损险或重复投保盗损险的场景中,当查询到区块链上已记录目标商品标识时,信息服务器若确定该目标保险状态为已投保,则可以根据该盗损险投保申请携带的相应信息,对该目标商品进行投保处理,或者,还可以输出投保提示信息至终端,以提示对该目标商品进行投保处理。In one embodiment, in the scenario where the insurant wants to renew the theft insurance or repeat the insurance against the target commodity, when the target commodity identifier is recorded on the blockchain, the information server determines that If the target insurance status is insured, the target product can be insured according to the corresponding information carried in the theft insurance application, or it can also output the insurance reminder information to the terminal to prompt the insured process for the target product.
在一个实施例中,在针对投保人针对该目标商品初次投保的场景中,当查询到区块链上未记录目标商品标识时,信息服务器若确定该目标商品投保成功,则可以将该目标商品的盗损险信息写入区块链中。相应地,服务器可以根据该盗损险投保申请携带的相应信息对该目标商品进行投保处理,或者,还可以输出投保提示信息至终端,以提示对该目标商品进行投保处理。In one embodiment, in the scenario where the insurer first insures the target commodity, when it is found that the target commodity identifier is not recorded on the blockchain, the information server may determine the target commodity if the target commodity is successfully insured The theft insurance information is written into the blockchain. Correspondingly, the server may perform insurance processing on the target commodity according to the corresponding information carried in the insurance application for theft and loss insurance, or may also output insurance reminder information to the terminal to prompt the insurance processing on the target commodity.
S205、当查询到区块链上已记录所述目标商品标识时,若查询到所述目标商品对应的目标投保状态为已出险,则输出拒绝投保提示信息至所述终端。S205. When it is found that the target commodity identifier has been recorded on the blockchain, if it is found that the target insurance status corresponding to the target commodity is insured, then output a prompt message to refuse insurance to the terminal.
本申请实施例中,当查询到区块链上该目标商品对应的目标投保状态为已出险时,表示该目标商品已丢失,若再接收到针对该目标商品的盗损险投保申请,则表明针对该目标商品可能存在骗保行为,因此可以输出拒绝投保提示信息至该终端以进行告警。In the embodiment of the present application, when the target insurance status corresponding to the target commodity on the blockchain is queried, it indicates that the target commodity has been lost, and if a further application for the insurance of the insurance against the target commodity is received, it indicates that There may be fraudulent insurance behavior for the target product, so you can output a prompt message to refuse insurance to the terminal for warning.
在一个应用场景中,商店A出售商品给用户1一块手表(它的标识为1XXXX),用户1可以在保险公司1为该手表投保盗损险,在投保成功后,保险公司1可以通过信息服务器将该手表的盗损险信息写入区块链中。用户1在丢失手表后,可向保险公司1发起理赔。 保险公司1在对该手表进行理赔后,假设用户1将该手表卖到了黑市中,若再有人针对手表进行投保,则信息服务器可以在接收到针对该手表的盗损险投保申请时,可以查询到区块链上已记录该手表标识1XXXX且该手表对应的目标投保状态为已出险,此时可以输出拒绝投保提示信息至终端以进行告警。In an application scenario, store A sells goods to user 1 a watch (its logo is 1XXXX), user 1 can insure the watch against theft and loss insurance for the watch at insurance company 1, after the insurance is successful, insurance company 1 can pass the information server Write the theft insurance information of the watch into the blockchain. After user 1 loses his watch, he can initiate a claim with insurance company 1. After the insurance company 1 makes a claim for the watch, assume that user 1 sells the watch to the black market. If someone insures the watch again, the information server can query it when receiving an application for insurance against the watch On the blockchain, the watch identifier 1XXXX has been recorded and the target insurance status corresponding to the watch is insured. At this time, the notification message of refusal to insurance can be output to the terminal for warning.
在一个实施例中,当接收到终端针对目标商品的盗损险查询指令时,信息服务器还可以查询区块链上是否已记录该目标商品的盗损险信息;当查询到区块链上已记录该目标商品的盗损险信息时,信息服务器输出该目标商品的盗损险信息至该终端。其中,该盗损险查询指令可以包括目标商品标识。In one embodiment, when receiving the terminal's instruction of theft insurance for the target product, the information server can also inquire whether the information of the object's theft insurance has been recorded on the blockchain; When recording the piracy insurance information of the target product, the information server outputs the piracy insurance information of the target product to the terminal. Wherein, the instruction of the theft and loss insurance inquiry may include the target commodity identification.
在一种可选的实施方式中,信息服务器还可以在当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的该目标商品的盗损险信息之前,当接收到终端针对目标商品的盗损险投保申请时,查询区块链上是否已记录目标商品标识;当查询到区块链上已记录该目标商品标识时,若查询到该目标商品对应的目标投保状态为已出险,则输出拒绝投保提示信息至该终端。当查询到区块链上未记录该目标商品标识时,若确定该目标商品投保成功,则将该目标商品的盗损险信息写入区块链。In an optional embodiment, the information server may also, when receiving the terminal's claim for the theft insurance claim of the target product, query the theft insurance information of the target product recorded on the blockchain before receiving When the terminal applies for the theft insurance of the target product, check whether the target product ID has been recorded on the blockchain; when the target product ID has been recorded on the blockchain, if the target insurance corresponding to the target product is found If the status is insured, the prompt message of refusal to insurance is output to the terminal. When it is found that the target commodity identification is not recorded on the blockchain, if it is determined that the target commodity is successfully insured, the theft insurance information of the target commodity is written into the blockchain.
可见,图2所示的实施例中,服务器可以当接收到终端针对目标商品的盗损险理赔申请时,信息服务器可以查询出区块链上记录的该目标商品的盗损险信息;当该盗损险信息包括的目标保险状态为已出险时,信息服务器可以输出拒绝理赔提示信息至该终端;当该盗损险信息包括的目标保险状态为已投保时,信息服务器可以根据该目标保险详情对该目标商品进行理赔处理,并在区块链上登记该目标保险状态为已出险;当接收到该目标商品的盗损险投保申请时,若查询到区块链上已记录该目标商品标识且该目标商品对应的目标投保状态为已出险,则输出拒绝投保提示信息至终端,从而通过各投保商品的盗损险信息,有效地避免了针对盗损险的重复骗保等骗保行为。It can be seen that in the embodiment shown in FIG. 2, when the server receives the terminal's claim for the theft of insurance against the target product, the information server can query the information about the theft of the target product recorded on the blockchain; when the When the target insurance status included in the theft insurance information is insured, the information server can output a refusal claim to the terminal; when the target insurance status included in the theft insurance information is insured, the information server can use the target insurance details Claim processing for the target product, and register the target insurance status as insured on the blockchain; when receiving the application for theft insurance of the target product, if the query is found that the target product ID has been recorded on the blockchain In addition, the target insurance status corresponding to the target product is insured, and then output the refusal insurance notification message to the terminal, thereby effectively avoiding fraudulent acts such as repeated fraudulent insurance against theft insurance through the theft insurance information of each insured product.
请参阅图3,为本申请实施例提供的一种盗损险理赔系统的网络架构示意图。其中,该系统可以包括:信息服务器10(如保险公司A对应的接入服务器)、信息服务器20(如保险公司B对应的接入服务器)、信息服务器30(如保险公司B对应的接入服务器)。其中,信息服务器10、信息服务器20、信息服务器30均为区块链网络中的节点设备,可以基于区块链网络进行通信。在一个实施例中,信息服务器10、信息服务器20、信息服务器30可以通过安装相应的软件(如盗损投保系统)以成为区块链网络中的节点设备。信息服务器A、信息服务器B、信息服务器C可以建立基于盗损险的区块链,以用于共享多个投保商品的盗损险信息。Please refer to FIG. 3, which is a schematic diagram of a network architecture of a theft and loss settlement system provided by an embodiment of the present application. The system may include: an information server 10 (such as an access server corresponding to insurance company A), an information server 20 (such as an access server corresponding to insurance company B), and an information server 30 (such as an access server corresponding to insurance company B) ). Among them, the information server 10, the information server 20, and the information server 30 are all node devices in the blockchain network, and can communicate based on the blockchain network. In one embodiment, the information server 10, the information server 20, and the information server 30 can become node devices in the blockchain network by installing corresponding software (such as a stolen insurance system). The information server A, the information server B, and the information server C can establish a blockchain based on the theft insurance to share the theft insurance information of multiple insured commodities.
下面将以信息服务器10为例来说明本申请实施例提供的一种盗损险理赔方法。具体地,终端40可以向信息服务器10发送针对目标商品的盗损险理赔申请,使得信息服务器10可以通过执行步骤S101-S103,以在确定目标商品对应的目标保险状态为已出险时,输出拒绝理赔提示信息至终端40;在确定该目标保险装状态为已投保时,根据该目标商品对应的目标保险详情对该目标商品进行理赔处理,并在区块链上登记该目标保险状态为已出险,从而通过各投保商品的盗损险信息,有效地避免了针对盗损险的重复骗保等骗保行为。The information server 10 will be taken as an example to illustrate a method for claim settlement of theft insurance provided by the embodiment of the present application. Specifically, the terminal 40 may send an application for the theft insurance claim for the target product to the information server 10, so that the information server 10 may execute steps S101-S103 to output a rejection when it is determined that the target insurance status corresponding to the target product is insured Claim reminder information to terminal 40; when it is determined that the target insurance package status is insured, the target commodity is processed according to the target insurance details corresponding to the target commodity, and the target insurance status is registered on the blockchain as insured Thus, through the theft insurance information of each insured product, the fraudulent insurance behavior such as repeated fraudulent insurance against theft insurance is effectively avoided.
请参阅图4,为本申请实施例提供的一种盗损险理赔装置的结构示意图。其中,该装置可以应用于信息服务器中,该信息服务器为区块链网络中的任一节点设备,该区块链网络中的各个节点设备可以用于记录多个投保商品的盗损险信息。具体地,该盗损险理赔装置可以包括:Please refer to FIG. 4, which is a schematic structural diagram of a theft and loss insurance claim device provided by an embodiment of the present application. Among them, the device can be applied to an information server, which is any node device in the blockchain network, and each node device in the blockchain network can be used to record the theft insurance information of multiple insured commodities. Specifically, the theft loss insurance claim settlement device may include:
处理单元401,用于当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情;所述目标保险详情包括投保金额、投保记录;所述区块链是 根据所述多个投保商品的盗损险信息生成的;The processing unit 401 is configured to, when receiving a terminal's claim for the theft insurance claim of the target product, query the theft insurance information of the target product recorded on the blockchain, and the target product's theft insurance information includes the target Commodity identification, target insurance status and target insurance details; the target insurance details include insured amount and insurance record; the blockchain is generated based on the theft insurance information of the multiple insured products;
通信单元402,用于当所述目标保险状态为已出险时,输出拒绝理赔提示信息至所述终端;The communication unit 402 is configured to output prompt information for refusing claims to the terminal when the target insurance status is insured;
处理单元401,还用于当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。The processing unit 401 is further configured to perform claim processing on the target commodity according to the target insurance details when the target insurance status is insured, and register the target insurance status as insured on the blockchain.
在一种可选的实施方式中,处理单元401,还用于当接收到终端针对目标商品的盗损险投保申请时,查询区块链上是否已记录目标商品标识;当查询到区块链上已记录所述目标商品标识时,若查询到所述目标商品对应的目标投保状态为已出险,则通过通信单元402输出拒绝投保提示信息至所述终端。In an alternative embodiment, the processing unit 401 is also used to query whether the target commodity identification has been recorded on the blockchain when receiving the terminal ’s application for insurance against theft of the target commodity; when the blockchain is inquired When the target product identifier has been recorded on the tracker, if it is found that the target insurance status corresponding to the target product is insured, then the communication unit 402 outputs a refusal message to the terminal.
在一种可选的实施方式中,处理单元401,还用于在查询区块链上是否已记录所述目标商品标识之后,当查询到区块链上未记录所述目标商品标识时,若确定所述目标商品投保成功,则将所述目标商品的盗损险信息写入区块链。In an optional embodiment, the processing unit 401 is further used to query whether the target commodity identifier has been recorded on the blockchain after querying whether the target commodity identifier has been recorded on the blockchain, if It is determined that the target commodity is successfully insured, and then the theft insurance information of the target commodity is written into the blockchain.
在一种可选的实施方式中,处理单元401,具体用于根据所述目标保险详情以及区块链上记录的目标智能合约,对所述目标商品进行理赔处理;其中,所述目标智能合约为针对所述目标商品对应的盗损险设置的智能合约,所述目标智能合约包括以下任意一项或多项:理赔条款、理赔方式、理赔金额。In an optional embodiment, the processing unit 401 is specifically configured to perform claims processing on the target commodity according to the target insurance details and the target smart contract recorded on the blockchain; wherein, the target smart contract It is a smart contract set for the theft insurance corresponding to the target commodity, and the target smart contract includes any one or more of the following: claim clause, claim method, and claim amount.
在一种可选的实施方式中,所述目标保险详情包括理赔记录。In an optional embodiment, the target insurance details include claim records.
在一种可选的实施方式中,处理单元401,还用于在根据所述目标保险详情对所述目标商品进行理赔处理之后,当确定对所述目标商品理赔成功后,获取理赔时间和理赔的保险公司的标识;将所述理赔时间和所述理赔的保险公司的标识登记在所述理赔记录中。In an optional embodiment, the processing unit 401 is further configured to obtain the claim time and claim after determining that the target product has been successfully processed after claim processing according to the target insurance details The insurance company's logo; register the claim time and the insurance company's logo in the claim record.
在一种可选的实施方式中,通信单元402,还用于当所述目标保险状态为已投保时,输出理赔提示信息至所述终端;所述理赔提示信息用于指示根据所述目标保险详情对所述目标商品进行理赔处理。In an optional embodiment, the communication unit 402 is further configured to output claim reminder information to the terminal when the target insurance status is insured; the claim reminder information is used to indicate that the target insurance Details of claim settlement for the target product.
在一种可选的实施方式中,处理单元401,还用于当通过通信单元402接收到终端针对目标商品的盗损险查询指令时,查询区块链上是否已记录所述目标商品的盗损险信息;当查询到区块链上已记录所述目标商品的盗损险信息时,通过通信单元402输出所述目标商品的盗损险信息至所述终端。In an optional embodiment, the processing unit 401 is also used to query whether the theft of the target product has been recorded on the blockchain when the terminal's instruction for theft insurance of the target product is received through the communication unit 402 Damage insurance information; when it is found that the target commodity's theft insurance information has been recorded on the blockchain, the target unit's theft insurance information is output to the terminal through the communication unit 402.
可见,图4所示的实施例中,当接收到终端针对目标商品的盗损险理赔申请时,信息服务器可以查询出区块链上记录的该目标商品的盗损险信息;当该盗损险信息包括的目标保险状态为已出险时,信息服务器可以输出拒绝理赔提示信息至该终端;当该盗损险信息包括的目标保险状态为已投保时,信息服务器可以根据该目标保险详情对该目标商品进行理赔处理,并在区块链上登记该目标保险状态为已出险,从而通过各投保商品的盗损险信息,有效地避免了针对盗损险的重复骗保等骗保行为。It can be seen that in the embodiment shown in FIG. 4, when receiving the terminal ’s claim for the theft insurance claim of the target product, the information server can query the theft insurance information of the target product recorded on the blockchain; when the theft is lost When the target insurance status included in the insurance information is insured, the information server can output a refusal claim to the terminal; when the target insurance status included in the theft insurance information is insured, the information server can respond to the target insurance details. The target product performs claims processing, and registers the target insurance status on the blockchain as insured, so that through the theft insurance information of each insured product, it can effectively avoid fraudulent acts such as repeated fraudulent insurance against theft insurance.
请参阅图5,为本申请实施例提供的一种服务器的结构示意图。本实施例中所描述的服务器可以包括:一个或多个处理器100,一个或多个输入设备200,一个或多个输出设备300和存储器400。处理器100、输入设备200、输出设备300和存储器400可以通过总线连接。Please refer to FIG. 5, which is a schematic structural diagram of a server according to an embodiment of the present application. The server described in this embodiment may include: one or more processors 100, one or more input devices 200, one or more output devices 300, and a memory 400. The processor 100, the input device 200, the output device 300, and the memory 400 may be connected through a bus.
输入设备200、输出设备300可以是标准的有线或无线通信接口。The input device 200 and the output device 300 may be standard wired or wireless communication interfaces.
处理器100可以是中央处理模块(Central Processing Unit,CPU),该处理器还可以是其他通用处理器、数字信号处理器(Digital Signal Processor,DSP)、专用集成电路(Application Specific Integrated Circuit,ASIC)、现成可编程门阵列(Field-Programmable Gate Array,FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。通用处理器可以是微处理器或者该处理器也可以是任何常规的处理器等。The processor 100 may be a central processing module (Central Processing Unit, CPU), the processor may also be other general-purpose processors, digital signal processors (Digital Signal Processor, DSP), application specific integrated circuits (Application Specific Integrated Circuit, ASIC) 2. Ready-made programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc. The general-purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
存储器400可以是高速RAM存储器,也可为非不稳定的存储器(non-volatile memory),例如磁盘存储器。存储器400用于存储一组程序代码,输入设备200、输出设备300和处理器100可以调用存储器400中存储的程序代码。具体地:The memory 400 may be a high-speed RAM memory or a non-volatile memory (non-volatile memory), such as a disk memory. The memory 400 is used to store a set of program codes, and the input device 200, the output device 300, and the processor 100 can call the program codes stored in the memory 400. specifically:
处理器100,用于当通过输入设备200接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情;所述目标保险详情包括投保金额、投保记录;所述区块链是根据所述多个投保商品的盗损险信息生成的;当所述目标保险状态为已出险时,通过输出设备300输出拒绝理赔提示信息至所述终端;当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。The processor 100 is configured to, when receiving a terminal's claim for the theft insurance claim of the target product through the input device 200, query the theft insurance information of the target product recorded on the blockchain, the theft of the target product Insurance information includes target product identification, target insurance status and target insurance details; the target insurance details include insured amount and insurance record; the blockchain is generated based on the theft insurance information of the multiple insured products; When the target insurance status is insured, output a prompt message of rejection of claims to the terminal through the output device 300; when the target insurance status is insured, perform claim processing on the target commodity according to the target insurance details, and Register the target insurance status on the blockchain as insured.
可选地,处理器100,还用于当通过输入设备200接收到终端针对目标商品的盗损险投保申请时,查询区块链上是否已记录目标商品标识;当查询到区块链上已记录所述目标商品标识时,若查询到所述目标商品对应的目标投保状态为已出险,则通过输出设备300输出拒绝投保提示信息至所述终端。Optionally, the processor 100 is also used to query whether the target commodity identification has been recorded on the blockchain when the terminal ’s application for insurance against theft of the target commodity is received through the input device 200; When recording the target commodity identifier, if the target insurance status corresponding to the target commodity is inquired as insured, the prompt message of refusal to insurance is output to the terminal through the output device 300.
可选地,处理器100,还用于在查询区块链上是否已记录所述目标商品标识之后,当查询到区块链上未记录所述目标商品标识时,若确定所述目标商品投保成功,则将所述目标商品的盗损险信息写入区块链。Optionally, the processor 100 is further configured to, after querying whether the target commodity identifier has been recorded on the blockchain, when it is inquired that the target commodity identifier has not been recorded on the blockchain, if it is determined that the target commodity is insured If successful, the theft and loss insurance information of the target commodity is written into the blockchain.
可选地,处理器100,具体用于根据所述目标保险详情以及区块链上记录的目标智能合约,对所述目标商品进行理赔处理;其中,所述目标智能合约为针对所述目标商品对应的盗损险设置的智能合约,所述目标智能合约包括以下任意一项或多项:理赔条款、理赔方式、理赔金额。Optionally, the processor 100 is specifically configured to perform claim processing on the target commodity according to the target insurance details and the target smart contract recorded on the blockchain; wherein, the target smart contract is for the target commodity Corresponding to the smart contract set by the theft insurance, the target smart contract includes any one or more of the following: claim terms, claim method, and claim amount.
在一种可选的实施方式中,所述目标保险详情包括理赔记录。In an optional embodiment, the target insurance details include claim records.
可选地,处理器100,还用于在根据所述目标保险详情对所述目标商品进行理赔处理之后,当确定对所述目标商品理赔成功后,获取理赔时间和理赔的保险公司的标识;将所述理赔时间和所述理赔的保险公司的标识登记在所述理赔记录中。Optionally, the processor 100 is further configured to obtain the identification of the claim time and the identification of the insurance company that has settled the claim after the claim is processed according to the target insurance details and the target commodity is determined to be successful; Register the claim time and the identification of the insurance company that claims the claim in the claim record.
可选地,处理器100,还用于当所述目标保险状态为已投保时,通过输出设备300输出理赔提示信息至所述终端;所述理赔提示信息用于指示根据所述目标保险详情对所述目标商品进行理赔处理。Optionally, the processor 100 is further configured to output claim reminder information to the terminal through the output device 300 when the target insurance status is insured; the claim reminder information is used to indicate Claim processing is performed on the target commodity.
可选地,处理器100,还用于当通过输入设备200接收到终端针对目标商品的盗损险查询指令时,查询区块链上是否已记录所述目标商品的盗损险信息;当查询到区块链上已记录所述目标商品的盗损险信息时,通过输出设备300输出所述目标商品的盗损险信息至所述终端。Optionally, the processor 100 is also used to query whether the theft insurance information of the target commodity has been recorded on the blockchain when receiving the terminal's instruction of theft insurance against the target commodity through the input device 200; When the theft insurance information of the target commodity has been recorded on the blockchain, the theft insurance information of the target commodity is output to the terminal through the output device 300.
具体实现中,本申请实施例中所描述的处理器100、输入设备200、输出设备300可执行图1实施例、图2实施例所描述的实现方式,也可执行本申请实施例所描述的实现方式,在此不再赘述。In a specific implementation, the processor 100, the input device 200, and the output device 300 described in the embodiments of the present application may execute the implementation modes described in the embodiment of FIG. 1 and the embodiment of FIG. 2, and may also perform The implementation method will not be repeated here.
在本申请各个实施例中的各功能模块可以集成在一个处理模块中,也可以是各个模块单独物理存在,也可以是两个或两个以上模块集成在一个模块中。上述集成的模块既可以采样硬件的形式实现,也可以采样软件功能模块的形式实现。The functional modules in the embodiments of the present application may be integrated into one processing module, or each module may exist alone physically, or two or more modules may be integrated into one module. The above integrated modules can be implemented in the form of sampling hardware or in the form of sampling software function modules.
本领域普通技术人员可以理解实现上述实施例方法中的全部或部分流程,是可以通过计算机程序来指令相关的硬件来完成,所述的程序可存储于一计算机可读取存储介质中,该程序在执行时,可包括如上述各方法的实施例的流程。其中,所述的存储介质可为磁碟、光盘、只读存储记忆体(Read-Only Memory,ROM)或随机存储记忆体(Random Access Memory,RAM)等。A person of ordinary skill in the art may understand that all or part of the processes in the method of the foregoing embodiments may be completed by instructing relevant hardware through a computer program, and the program may be stored in a computer-readable storage medium, and the program During execution, the process of the embodiments of the above methods may be included. Wherein, the storage medium may be a magnetic disk, an optical disk, a read-only memory (Read-Only Memory, ROM) or a random access memory (Random Access Memory, RAM), etc.
以上所揭露的仅为本申请一种较佳实施例而已,当然不能以此来限定本申请之权利范 围,本领域普通技术人员可以理解实现上述实施例的全部或部分流程,并依本申请权利要求所作的等同变化,仍属于发明所涵盖的范围。The above disclosure is only a preferred embodiment of the present application. Of course, it cannot be used to limit the scope of the rights of the present application. Those of ordinary skill in the art can understand all or part of the process of implementing the above embodiments and follow the rights of the present application The equivalent changes required are still within the scope of the invention.

Claims (20)

  1. 一种盗损险理赔方法,应用于信息服务器,其特征在于,所述信息服务器为区块链网络中的任一节点设备,所述区块链网络中的各个节点设备用于记录多个投保商品的盗损险信息;所述方法包括:A theft loss insurance claim method applied to an information server, characterized in that the information server is any node device in the blockchain network, and each node device in the blockchain network is used to record multiple insurances Commodity theft insurance information; the method includes:
    当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情;所述目标保险详情包括投保金额、投保记录;所述区块链是根据所述多个投保商品的盗损险信息生成的;When receiving the terminal ’s claim for the theft of insurance against the target product, it queries the information about the theft of the target product recorded on the blockchain. The information about the target ’s theft includes the identification of the target product and the target insurance status And target insurance details; the target insurance details include the insured amount and insurance records; the blockchain is generated based on the theft insurance information of the multiple insured commodities;
    当所述目标保险状态为已出险时,输出拒绝理赔提示信息至所述终端;When the target insurance status is insured, output a prompt message to refuse claims to the terminal;
    当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。When the target insurance status is insured, claim processing is performed on the target commodity according to the target insurance details, and the target insurance status is registered as insured on the blockchain.
  2. 根据权利要求1所述的方法,其特征在于,所述方法还包括:The method according to claim 1, wherein the method further comprises:
    当接收到终端针对目标商品的盗损险投保申请时,查询区块链上是否已记录目标商品标识;When receiving a terminal application for insurance against theft of a target product, check whether the target product ID has been recorded on the blockchain;
    当查询到区块链上已记录所述目标商品标识时,若查询到所述目标商品对应的目标投保状态为已出险,则输出拒绝投保提示信息至所述终端。When it is found that the target commodity identifier has been recorded on the blockchain, if it is found that the target insurance status corresponding to the target commodity is insured, a prompt message to refuse insurance is output to the terminal.
  3. 根据权利要求2所述的方法,其特征在于,所述查询区块链上是否已记录所述目标商品标识之后,所述方法还包括:The method according to claim 2, wherein after the query whether the target commodity identification has been recorded on the blockchain, the method further comprises:
    当查询到区块链上未记录所述目标商品标识时,若确定所述目标商品投保成功,则将所述目标商品的盗损险信息写入区块链。When it is found that the target commodity identification is not recorded on the blockchain, if it is determined that the target commodity is successfully insured, then the theft insurance information of the target commodity is written into the blockchain.
  4. 根据权利要求1-3任意一项所述的方法,其特征在于,所述根据所述目标保险详情对所述目标商品进行理赔处理,包括:The method according to any one of claims 1 to 3, wherein the claim processing for the target commodity according to the target insurance details includes:
    根据所述目标保险详情以及区块链上记录的目标智能合约,对所述目标商品进行理赔处理;According to the target insurance details and the target smart contract recorded on the blockchain, claim processing is performed on the target commodity;
    其中,所述目标智能合约为针对所述目标商品对应的盗损险设置的智能合约,所述目标智能合约包括以下任意一项或多项:理赔条款、理赔方式、理赔金额。Wherein, the target smart contract is a smart contract set for the theft insurance corresponding to the target commodity, and the target smart contract includes any one or more of the following: claim clause, claim method, and claim amount.
  5. 根据权利要求4所述的方法,其特征在于,所述目标保险详情包括理赔记录,根据所述目标保险详情对所述目标商品进行理赔处理之后,所述方法还包括:The method according to claim 4, wherein the target insurance details include a claim record, and after the claim process is performed on the target commodity according to the target insurance details, the method further includes:
    当确定对所述目标商品理赔成功后,获取理赔时间和理赔的保险公司的标识;When it is determined that the settlement of the target commodity is successful, obtain the settlement time and the identification of the insurance company of the settlement;
    将所述理赔时间和所述理赔的保险公司的标识登记在所述理赔记录中。Register the claim time and the identification of the insurance company that claims the claim in the claim record.
  6. 根据权利要求1所述的方法,其特征在于,所述方法还包括:The method according to claim 1, wherein the method further comprises:
    当所述目标保险状态为已投保时,输出理赔提示信息至所述终端;所述理赔提示信息用于指示根据所述目标保险详情对所述目标商品进行理赔处理。When the target insurance status is insured, output claim prompt information to the terminal; the claim prompt information is used to instruct claim processing on the target commodity according to the target insurance details.
  7. 根据权利要求1所述的方法,其特征在于,所述方法还包括:The method according to claim 1, wherein the method further comprises:
    当接收到终端针对目标商品的盗损险查询指令时,查询区块链上是否已记录所述目标商品的盗损险信息;When receiving the terminal's instruction for the theft of insurance against the target product, check whether the information about the theft of the target product has been recorded on the blockchain;
    当查询到区块链上已记录所述目标商品的盗损险信息时,输出所述目标商品的盗损险信息至所述终端。When it is found that the target product's theft insurance information has been recorded on the blockchain, the target product's theft insurance information is output to the terminal.
  8. 一种盗损险理赔装置,应用于信息服务器,其特征在于,所述信息服务器为区块链网络中的任一节点设备,所述区块链网络中的各个节点设备用于记录多个投保商品的盗损险信息;所述装置包括:A theft and loss insurance claim device applied to an information server, characterized in that the information server is any node device in the blockchain network, and each node device in the blockchain network is used to record multiple insurances Theft insurance information of the goods; the device includes:
    处理单元,用于当接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保 险状态和目标保险详情;所述目标保险详情包括投保金额、投保记录;所述区块链是根据所述多个投保商品的盗损险信息生成的;The processing unit is configured to, when receiving the terminal's claim for the theft insurance claim of the target product, query the theft insurance information of the target product recorded on the blockchain, and the target product's theft insurance information includes the target product Identification, target insurance status and target insurance details; the target insurance details include insured amount and insurance records; the blockchain is generated based on the theft insurance information of the multiple insured commodities;
    通信单元,用于当所述目标保险状态为已出险时,输出拒绝理赔提示信息至所述终端;A communication unit, configured to output a prompt message for refusing claims to the terminal when the target insurance status is insured;
    所述处理单元,还用于当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。The processing unit is further configured to perform claim processing on the target commodity according to the target insurance details when the target insurance status is insured, and register the target insurance status as insured on the blockchain.
  9. 根据权利要求8所述的装置,其特征在于,所述处理单元,还用于当接收到终端针对目标商品的盗损险投保申请时,查询区块链上是否已记录目标商品标识;当查询到区块链上已记录所述目标商品标识时,若查询到所述目标商品对应的目标投保状态为已出险,则通过所述通信单元输出拒绝投保提示信息至所述终端。The device according to claim 8, wherein the processing unit is further used to query whether the target product identifier has been recorded on the blockchain when receiving the terminal's application for insurance against theft of the target product; when querying When the target commodity identifier has been recorded on the blockchain, if it is found that the target insurance status corresponding to the target commodity is insured, the prompt message of refusal to insurance is output to the terminal through the communication unit.
  10. 根据权利要求9所述的装置,其特征在于,所述处理单元,还用于在查询区块链上是否已记录所述目标商品标识之后,当查询到区块链上未记录所述目标商品标识时,若确定所述目标商品投保成功,则将所述目标商品的盗损险信息写入区块链。The device according to claim 9, wherein the processing unit is further configured to, after querying whether the target product identification has been recorded on the blockchain, when the query finds that the target product is not recorded on the blockchain At the time of identification, if it is determined that the target product is successfully insured, the theft insurance information of the target product is written into the blockchain.
  11. 根据权利要求8-10任意一项所述的装置,其特征在于,所述处理单元,具体用于根据所述目标保险详情以及区块链上记录的目标智能合约,对所述目标商品进行理赔处理;其中,所述目标智能合约为针对所述目标商品对应的盗损险设置的智能合约,所述目标智能合约包括以下任意一项或多项:理赔条款、理赔方式、理赔金额。The device according to any one of claims 8 to 10, wherein the processing unit is specifically configured to settle the target commodity according to the target insurance details and the target smart contract recorded on the blockchain Process; wherein, the target smart contract is a smart contract set for the theft insurance corresponding to the target commodity, and the target smart contract includes any one or more of the following: claim clause, claim method, and claim amount.
  12. 根据权利要求11所述的装置,其特征在于,所述目标保险详情包括理赔记录,所述处理单元,还用于在根据所述目标保险详情对所述目标商品进行理赔处理之后,当确定对所述目标商品理赔成功后,获取理赔时间和理赔的保险公司的标识;将所述理赔时间和所述理赔的保险公司的标识登记在所述理赔记录中。The apparatus according to claim 11, wherein the target insurance details include a claim record, and the processing unit is further configured to perform claim processing on the target product according to the target insurance details, when After the claim settlement of the target commodity is successful, obtain the claim time and the identification of the insurance company claiming the claim; register the claim time and the identification of the insurance company claiming in the claim record.
  13. 根据权利要求8所述的装置,其特征在于,所述通信单元,还用于当所述目标保险状态为已投保时,输出理赔提示信息至所述终端;所述理赔提示信息用于指示根据所述目标保险详情对所述目标商品进行理赔处理。The device according to claim 8, wherein the communication unit is further configured to output claim reminder information to the terminal when the target insurance status is insured; the claim reminder information is used to indicate The target insurance details perform claim processing on the target commodity.
  14. 根据权利要求8所述的装置,其特征在于,所述处理单元,还用于当通过所述通信单元接收到终端针对目标商品的盗损险查询指令时,查询区块链上是否已记录所述目标商品的盗损险信息;当查询到区块链上已记录所述目标商品的盗损险信息时,通过所述通信单元输出所述目标商品的盗损险信息至所述终端。The device according to claim 8, wherein the processing unit is further configured to query whether a record has been recorded on the blockchain when a terminal's piracy insurance query instruction for the target commodity is received through the communication unit The theft insurance information of the target commodity; when inquiring that the theft insurance information of the target commodity has been recorded on the blockchain, output the theft insurance information of the target commodity to the terminal through the communication unit.
  15. 一种服务器,其特征在于,包括处理器、输入设备、输出设备和存储器,所述处理器、输入设备、输出设备和存储器相互连接,其中,所述存储器用于存储计算机程序,所述计算机程序包括程序指令,所述处理器被配置用于调用所述程序指令,执行:当通过所述输入设备接收到终端针对目标商品的盗损险理赔申请时,查询出区块链上记录的所述目标商品的盗损险信息,所述目标商品的盗损险信息包括目标商品标识、目标保险状态和目标保险详情;所述目标保险详情包括投保金额、投保记录;所述区块链是根据所述多个投保商品的盗损险信息生成的;当所述目标保险状态为已出险时,通过所述输出设备输出拒绝理赔提示信息至所述终端;当所述目标保险状态为已投保时,根据所述目标保险详情对所述目标商品进行理赔处理,并在区块链上登记所述目标保险状态为已出险。A server, characterized in that it includes a processor, an input device, an output device, and a memory, and the processor, input device, output device, and memory are connected to each other, wherein the memory is used to store a computer program, and the computer program Including program instructions, the processor is configured to call the program instructions, and execute: when receiving the terminal's claim for loss insurance claims for the target commodity through the input device, query the record recorded on the blockchain The theft insurance information of the target commodity, the theft insurance information of the target commodity includes the target commodity identification, the target insurance status and the target insurance details; the target insurance details include the insured amount and the insurance record; the blockchain is based on the The theft insurance information of the plurality of insured commodities is generated; when the target insurance status is insured, output a prompt message of rejection of claims to the terminal through the output device; when the target insurance status is insured, Claim processing the target commodity according to the target insurance details, and register the target on the blockchain Insurance status is dangerous condition.
  16. 根据权利要求15所述的服务器,其特征在于,所述处理器,还用于当通过所述输入设备接收到终端针对目标商品的盗损险投保申请时,查询区块链上是否已记录目标商品标识;当查询到区块链上已记录所述目标商品标识时,若查询到所述目标商品对应的目标投保状态为已出险,则通过所述输出设备输出拒绝投保提示信息至所述终端。The server according to claim 15, wherein the processor is further configured to query whether a target has been recorded on the blockchain when the terminal's application for insurance against theft of a target product is received through the input device Commodity identification; when it is found that the target commodity identification has been recorded on the blockchain, if it is found that the target insurance status corresponding to the target commodity is insured, the prompt message of refusal to insurance is output to the terminal through the output device .
  17. 根据权利要求16所述的服务器,其特征在于,所述处理器,还用于在查询区块链上是否已记录所述目标商品标识之后,当查询到区块链上未记录所述目标商品标识时,若确定所述目标商品投保成功,则将所述目标商品的盗损险信息写入区块链。The server according to claim 16, wherein the processor is further used to query whether the target commodity is recorded on the blockchain after querying whether the target commodity identifier has been recorded on the blockchain At the time of identification, if it is determined that the target product is successfully insured, the theft insurance information of the target product is written into the blockchain.
  18. 根据权利要求15-17任意一项所述的服务器,其特征在于,所述处理器,具体用 于根据所述目标保险详情以及区块链上记录的目标智能合约,对所述目标商品进行理赔处理;其中,所述目标智能合约为针对所述目标商品对应的盗损险设置的智能合约,所述目标智能合约包括以下任意一项或多项:理赔条款、理赔方式、理赔金额。The server according to any one of claims 15-17, wherein the processor is specifically configured to settle the target commodity according to the target insurance details and the target smart contract recorded on the blockchain Process; wherein, the target smart contract is a smart contract set for the theft insurance corresponding to the target commodity, and the target smart contract includes any one or more of the following: claim clause, claim method, and claim amount.
  19. 根据权利要求18所述的服务器,其特征在于,所述目标保险详情包括理赔记录,所述处理器,还用于在根据所述目标保险详情对所述目标商品进行理赔处理之后,当确定对所述目标商品理赔成功后,获取理赔时间和理赔的保险公司的标识;将所述理赔时间和所述理赔的保险公司的标识登记在所述理赔记录中。The server according to claim 18, wherein the target insurance details include a claim record, and the processor is further configured to perform claim processing on the target commodity according to the target insurance details, when After the claim settlement of the target commodity is successful, obtain the claim time and the identification of the insurance company claiming the claim; register the claim time and the identification of the insurance company claiming in the claim record.
  20. 一种计算机可读存储介质,其特征在于,所述计算机存储介质存储有计算机程序,所述计算机程序包括程序指令,所述程序指令当被处理器执行时使所述处理器执行如权利要求1-7任一项所述的方法。A computer-readable storage medium, characterized in that the computer storage medium stores a computer program, and the computer program includes program instructions, which when executed by a processor cause the processor to execute as claimed in claim 1 -7 The method of any one.
PCT/CN2018/123885 2018-10-25 2018-12-26 Theft and damage insurance claim method and apparatus, and server and medium WO2020082583A1 (en)

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