WO2020062553A1

WO2020062553A1 - Parcel locker-based parcel pickup and delivery method and parcel locker

Info

Publication number: WO2020062553A1
Application number: PCT/CN2018/119097
Authority: WO
Inventors: 徐辛
Original assignee: 深圳市丰巢科技有限公司
Priority date: 2018-09-26
Filing date: 2018-12-04
Publication date: 2020-04-02
Also published as: CN109445857A

Abstract

A parcel locker-based parcel pickup and delivery method and a parcel locker. Said method comprises: acquiring a wakeup instruction of a courier to wake up a parcel locker; upon detection of a delivery instruction of the courier, acquiring identity information about the courier and verifying same, and after the verification is successful, opening the locker; upon detection that a parcel is dispatched to the locker and the locker is closed, the parcel locker entering a sleep mode; acquiring a wakeup instruction of a consignee to wake up the parcel locker; upon detection of a pickup instruction of the consignee, verifying the consignee, and after the verification is successful, opening the locker; and upon detection that the parcel has been picked up and the locker is closed, the parcel locker entering the sleep mode. The parcel locker is placed in front of doors of residents in dispersed settlements, such as villas or rural areas, facilitating the pickup of users. In addition, the parcel locker enters a sleep mode when the parcel locker is not in operation, and can be woken up easily by a user and a courier, thereby ensuring the use of basic functions while saving electrical energy, bringing convenience to users.

Description

Express mail storage method based on express cabinet and express cabinet

This application claims priority from a Chinese patent application filed with the Chinese Patent Office on September 26, 2018, with an application number of 201811124697.8, the entire contents of which are incorporated herein by reference.

Technical field

The present application relates to the technical field of logistics and transportation, for example, to a method for express storage and retrieval based on a courier cabinet and a courier cabinet.

Background technique

With the rapid development of e-commerce, the scale of online shopping is getting larger and larger, and the express delivery industry is developing rapidly. But now the courier collection requires the courier to deliver to the recipient according to the courier address, and the courier delivery requires the sender to go to the logistics point for courier or the courier visits the door. In order to improve the convenience of the courier and the user to pick and place the courier, courier cabinets have gradually appeared in front of people.

The related express cabinets are mostly large express cabinets, which are mostly placed in densely floored communities. Placement is fixed. For residents in scattered areas such as villas or rural areas, pick-up must go to the courier cabinet at a designated place in a dense community in a pre-fixed floor, which requires a long way, which brings inconvenience to residents in scattered areas. .

Therefore, related technologies need to be improved and developed.

Summary of the Invention

The following is an overview of the topics detailed in this article. This summary is not intended to limit the scope of protection of the claims.

The present application provides a method for express mail storage based on a courier cabinet and a courier cabinet, which can avoid the inconvenience of picking up a piece of paper by residents living in scattered areas in related technologies.

The technical solution of this application is as follows:

A method for accessing express mail based on a express cabinet, the express cabinet is disposed at the doorstep of a user's house, and includes at least one lattice door, and each of the lattice doors is correspondingly provided with a lattice door. The method includes: obtaining a first wakeup An instruction to wake up the express cabinet according to the first wake-up instruction; when a delivery instruction is detected, obtain the identity information of the sender of the delivery instruction, verify the identity of the sender of the delivery instruction, and turn on after successful verification The grid door corresponding to the delivery instruction; after detecting that the shipment is delivered to the grid corresponding to the delivery instruction, and after the grid door corresponding to the delivery instruction is closed, it is determined that the shipment delivery is successful, and the express delivery The cabinet enters the sleep mode; obtains a second wake-up instruction, and wakes up the express cabinet according to the second wake-up instruction; when a pickup instruction is detected, obtains the identity information of the sender of the pickup instruction, and sends the pickup instruction The identity information of the user is verified. After the verification is successful, the grid door corresponding to the pickup instruction is opened; it is detected that the shipment is removed, and the pickup instruction After the corresponding gate is closed, it is determined that the express delivery is successful, and the express cabinet enters a sleep mode.

Another embodiment of the present application further provides a courier cabinet, the courier cabinet includes: at least one processor; and a memory communicatively connected with the at least one processor; wherein the memory stores instructions, and The instructions are executed by the at least one processor, so that the at least one processor executes the express box-based express mail access method described above.

Another embodiment of the present application further provides a non-volatile computer-readable storage medium, where the non-volatile computer-readable storage medium stores computer-executable instructions, and the computer-executable instructions are processed by at least one When the processor executes, the at least one processor is caused to execute the express mail storage method based on the express box.

Another embodiment of the present application provides a processor. The processor is configured to run a computer program, and the computer program includes program instructions. When the program instructions are executed by the processor, the foregoing express-based cabinet is executed. Express access method.

After reading and understanding the drawings and detailed description, other aspects can be understood.

BRIEF DESCRIPTION OF THE DRAWINGS

The application will be further described below with reference to the accompanying drawings and embodiments. In the drawings:

FIG. 1 is a flowchart of an exemplary embodiment of an express container access method based on a express box of the present application; FIG.

FIG. 2 is a schematic diagram of a hardware structure of an exemplary embodiment of a courier cabinet in the present application.

detailed description

The application is described in further detail below. It should be understood that the specific embodiments described herein are only used to explain the application, and are not used to limit the application. The embodiments of the present application are described below with reference to the drawings.

Please refer to FIG. 1. FIG. 1 is a flowchart of an exemplary embodiment of an express container access method based on a express box of the present application. The express cabinet in the embodiment of the present application is installed at the doorstep of the user's house and includes at least one grid door, and each of the grid doors is correspondingly provided with a grid door, as shown in FIG. 1, which includes steps S110 to S600.

In step S100, a first wake-up instruction is acquired, and a courier cabinet is woken up according to the first wake-up instruction.

In step S200, when the delivery instruction is detected, the identity information of the sender of the delivery instruction is acquired, and the identity information of the sender of the delivery instruction is verified. After the verification is successful, the gate is opened.

In step S300, after it is detected that the shipment is delivered to the grid, and the door of the grid is closed, it is determined that the shipment is successfully delivered, and the express cabinet enters the sleep mode.

In step S400, a second wake-up instruction is acquired, and the express box is woken up according to the second wake-up instruction.

In step S500, when a pickup instruction is detected, the identity information of the sender of the pickup instruction is acquired, and the identity information of the sender of the pickup instruction is verified. After the verification is successful, the gate is opened.

In step S600, after the shipment is detected to be removed and the gate is closed, it is determined that the shipment has been successfully retrieved, and the courier cabinet enters the sleep mode.

In specific implementation, the courier cabinet in the embodiment of the present application can be separately placed in an open space in front of each house. By reducing the size of the express cabinet, the express cabinet can be installed at the door of each household in a sparsely populated community such as villas and villages. The express cabinet is also provided with an operation display screen or other physical buttons. In one embodiment, the express cabinet can also adopt a solar express cabinet, which uses solar energy as the entire power source, and does not need to be connected to a power source, which is green and environmentally friendly. The arrangement of solar panels and circuit connection methods in the solar express cabinet are related technologies, and are not repeated here.

In step S100, when the courier cabinet is in the unused state, it is in a sleep mode. When the courier wants to send the shipment, the courier cabinet needs to be woken up. When the express cabinet is in sleep mode, the operation screen does not light up. The express cabinet is also provided with a detection module, and the detection module is also working in the sleep mode. When the courier cabinet detects the courier's wake-up instruction, it verifies the wake-up instruction, and wakes up the courier cabinet after successful verification.

In step S200, after the courier cabinet is successfully awakened, the next instruction of the courier is obtained. If the next instruction of the courier is a delivery instruction, the identity information of the courier is first obtained at this time, and whether the courier has the delivery authority according to the identity information . The identity information is verified. If the verification is successful, it is determined that the courier has the delivery authority. The courier cabinet sends a door opening instruction, and the door is opened.

In step S300, the courier can place the express to be delivered into the grid, and close the grid door after the delivery is completed. After detecting that the grid door is closed, the courier cabinet determines that the express delivery is successful, and the courier cabinet enters the sleep mode.

In step S400, when the picker wants to pick up the item, the express box in the sleep mode needs to be woken up. For example, the courier cabinet obtains the wake-up instruction of the pickup person, and wakes up the courier cabinet according to the wake-up instruction.

In step S500, after the courier cabinet is successfully awakened, if the pickup instruction of the pickup person is detected, the identification information of the pickup person is obtained, the identification information of the pickup person is verified, and it is determined whether the pickup person has the pickup permission. If the verification is successful, the recipient has the pickup permission to obtain the grid where the shipment corresponding to the recipient is located in the courier cabinet, and the grid door of the grid is opened to facilitate the pickup.

In step S600, after the pick-up person takes out the express item in the grid, the grid door of the smart express cabinet can be closed by itself or closed by receiving a user's instruction. After the cabinet is closed, it is determined that the express delivery is successful, and the cabinet enters the sleep mode. In the embodiment of the present application, in order to save power usage, a sleep mode is set for the express cabinet. In the sleep mode, the express cabinet basically consumes no power, and only consumes power in the working state. When you need to use the express cabinet, you need to The express cabinet wakes up.

In one embodiment, the wake-up command is a voice wake-up command or a physical key wake-up command. For example, a physical button for wake-up can be set on the express cabinet, and the recipient can wake up the express cabinet by pressing the wake-up button. In order to solve the problem that the elderly and children in the family are difficult to operate the electronic express cabinet, the wake-up cabinet can be awakened by voice wake-up instructions, which reduces the user's threshold and simplifies the use.

In an embodiment, before step S100, the method further includes: before the courier uses the courier cabinet, he must enter his own face photo, voice information, etc. through the background server of the courier cabinet to complete personal identity binding. After the personal identification information is successfully bound, you can log in with your face or voice information on any courier cabinet. Sound information includes, but is not limited to, voiceprints.

In an embodiment, before step S100, the method further includes: the maintenance of the home delivery cabinet can also be completed through a terminal application (Application, APP). First, the terminal APP is associated with the delivery cabinet and activated (each delivery cabinet has an independent Activation code), after activation, you can manage the list of recipients of this express cabinet by yourself in the terminal. Each recipient must enter face photos and voice messages to complete identity binding. Sound information includes, but is not limited to, voiceprints.

In an embodiment, when the wake-up instruction is a voice wake-up instruction, step S100 includes: obtaining a first voice wake-up instruction of a courier, extracting voice information in the first voice wake-up instruction; and determining whether a pre-stored voice information has a A voice message in a voice wake-up instruction; in response to the judgment result that the voice information in the first voice wake-up instruction is stored in the pre-stored voice, wake up the express cabinet.

In specific implementation, taking the express cabinet as Fengchao express cabinet as an example, the courier wakes up the express cabinet with a voice wake-up word, and the person who has not been authenticated by the voiceprint cannot wake up the express cabinet to determine whether the pre-stored voice information is stored in the wake-up instruction Voice information, if the voice information in the wake-up instruction is stored in the pre-stored voice. The express cabinet wakes up, and the express cabinet responds with a voice "Welcome to Fengchao Express Cabinet, please complete face authentication."

In one embodiment, the express cabinet is provided with a camera, and step S200 includes: detecting a delivery instruction of the courier, obtaining a face image of the courier through the camera; obtaining the face data of the courier after identifying based on the face image; determining Whether the face data corresponding to the delivery instruction is stored in the face data of the courier stored in advance; and in response to the judgment result of the face data corresponding to the delivery instruction stored in the face data of the courier stored in advance, It was determined that the identity information of the courier was successfully verified, and the gate was opened.

In an embodiment, in response to the judgment result that the face data in the delivery instruction is stored in the face data of the courier stored in advance, it is determined that the identity information of the courier is successfully verified, and the gate is opened, including: responding to The pre-stored face information of the courier stores the judgment results of the face data in the delivery instruction, determines that the identity information of the courier is successfully verified, and controls the courier cabinet to issue a courier note number scanning prompt; scans the courier courier note, Obtain the delivery confirmation instructions from the courier; open the gate according to the delivery confirmation instructions.

In specific implementation, the courier completes face recognition through the camera. If the pre-stored courier's face data stores the face data in the delivery instruction, it is determined that the identity of the courier is successfully verified, and the verification is passed; the courier cabinet responds to the voice "Verification passed, welcome to use Fengchao Express counter, please scan the express order number"; while the express counter answers, the operation screen automatically displays the information such as the machine's address and machine number to prevent the courier from sending the wrong courier. The courier scans the courier slip on the courier cabinet, and the courier cabinet responds with the voice "The current courier number 12345678 has been confirmed, is it delivered now?", The courier confirms the delivery; the courier issues a voice instruction "deliver". The courier cabinet opens the delivery port, and the courier delivers the item. The voice of the courier cabinet is "The delivery port is open, please put in the courier"; the courier submits the goods; the courier cabinet closes the delivery port and stores the courier in the storage box. The express box prompts the voice "Submission is successful, please choose to continue delivery or end delivery". The courier ends the delivery and the task ends; the courier responds with a voice "End delivery". The courier enters sleep mode.

In one embodiment, when the wake-up instruction is a voice wake-up instruction, step S400 includes: obtaining a second voice wake-up instruction of the recipient, extracting voice information in the second voice wake-up instruction; and determining whether pre-stored voice information is stored The voice information in the second voice wake-up instruction; and in response to the judgment result that the voice information in the second wake-up instruction is stored in the pre-stored voice, wake up the express cabinet.

In specific implementation, the pickup person wakes up the express cabinet with a voice wake-up word. (Persons without voiceprint certification cannot wake up the express cabinet.) In addition to voice wake-up, the way to wake up the express cabinet can also be awakened by fixed physical buttons on the express cabinet. The express cabinet wakes up and responds: the express cabinet responds with a voice "Welcome to Fengchao Express Cabinet, please complete face authentication".

In an embodiment, if the voice information in the wake-up instruction is stored in the pre-stored voice, the wake-up of the courier cabinet further includes: the recipient completes the face recognition through the camera; after the verification is passed; the courier cabinet responds with a voice "verification passed" , Welcome to use the courier cabinet, the door of the courier cabinet is open, please take out the courier "; after all the courier is taken out, issue a voice command to close the door; the recipient: close the door; the courier cabinet answers the voice" The courier door is about to close, thank you for using " ; Courier cabinet closes automatically and enters sleep mode.

It can be known from the above method embodiments that the present application provides a method for express mail storage based on express cabinets, which expands the applicable scenarios of express cabinets, so that users in the dispersed population community can also conveniently use express cabinets; this application uses solar energy to provide The power source is green and environmentally friendly. The sleep mechanism of the express cabinet is designed to greatly save power consumption. The voice interaction scheme is adopted, which greatly facilitates the elderly and children who are inconvenient to operate the electronic express cabinet.

Another embodiment of the present application provides a courier cabinet. As shown in FIG. 2, the courier cabinet 10 includes: at least one processor 110 and a memory 120. In FIG. 2, one processor 110 is used as an example to describe the processor 110 and the memory. 120 may be connected through a bus or other methods. In FIG. 2, connection through a bus is taken as an example.

The processor 110 is used to complete various control logics of the electronic express cabinet 10, which may be a general-purpose processor, a digital signal processor (DSP), an application specific integrated circuit (ASIC), and field programmable Field Array (Programmable Gate Array, FPGA), single-chip microcomputer, Advanced Reduced Instruction Set Machine (ARM) (Acorn Reduced Instruction Set Computer, Acorn RISC Machine) or other programmable logic devices, discrete gate or transistor logic, discrete hardware Components or any combination of these components. Also, the processor 110 may be any conventional processor, microprocessor, or state machine. The processor 110 may also be implemented as a combination of computing express cabinets, for example, a combination of a DSP and a microprocessor, a plurality of microprocessors, at least one microprocessor in conjunction with a DSP core, or any other such configuration.

The memory 120 is a non-volatile computer-readable storage medium, and may be used to store non-volatile software programs, non-volatile computer executable programs, and modules, such as express box access based on express boxes in the embodiments of the present application. Program instructions corresponding to the method. The processor 110 executes various functional applications and data processing of the electronic express cabinet 10 by running the non-volatile software programs, instructions, and units stored in the memory 120, that is, to implement the express cabinet-based express mail in the above method embodiment. Access method.

The memory 120 may include a storage program area and a storage data area, wherein the storage program area may store an electronic express cabinet, an application required for at least one function; the storage data area may store data created according to the use of the electronic express cabinet 10, and the like. In addition, the memory 120 may include a high-speed random access memory, and may further include a non-volatile memory, such as at least one magnetic disk storage device, a flash memory device, or other non-volatile solid-state storage device. In some embodiments, the memory 120 may include memory remotely disposed with respect to the processor 110, and these remote memories may be connected to the electronic express cabinet 10 through a network. Examples of the above network include, but are not limited to, the Internet, an intranet, a local area network, a mobile communication network, and combinations thereof.

At least one unit is stored in the memory 120, and when executed by the at least one processor 110, executes the express box-based express storage access method in any of the above method embodiments, for example, executes method steps S100 to 1 in FIG. 1 described above Step S600.

The express box 10 can execute the express mail storage method based on the express box provided in the embodiment of the present application, and has the corresponding functional modules and beneficial effects of the execution method. For technical details that are not described in detail in the embodiment of the express box 10, reference may be made to the express mail access method of the express box provided in the embodiment of the present application.

An embodiment of the present application provides a non-volatile computer-readable storage medium, where the computer-readable storage medium stores computer-executable instructions, and the computer-executable instructions are executed by at least one processor, for example, executing FIG. 1 described above. The method includes steps S100 to S600.

Another embodiment of the present application provides a processor. The processor is configured to run a computer program, and the computer program includes program instructions. When the program instructions are executed by the processor, the express cabinet-based Express mail access method. For example, step S100 to step S600 of the method in FIG. 1 described above are performed.

The embodiments of the express cabinet described above are merely schematic, in which the units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, may be located in one Place, or can be distributed across multiple network elements. Some or all of the modules may be selected to implement the solution of this embodiment according to actual needs.

Through the description of the above embodiments, those skilled in the art can clearly understand that the embodiments can be implemented by means of software plus a general hardware platform, and of course, can also be implemented by hardware. Based on such an understanding, the above-mentioned technical solution essentially or part that contributes to the related technology can be embodied in the form of a software product. The computer software product can exist in a computer-readable storage medium, such as a read-only memory / random storage. Fetch memory (Read Only Memory / Random Access Memory, ROM / RAM), magnetic disks, CD-ROMs, etc., including several instructions to make a computer express cabinet (can be a personal computer, server, or network express cabinet, etc.) perform various implementations Examples or methods of some parts of the examples.

Claims

A method for accessing express mail based on a express cabinet. The express cabinet is arranged at the doorstep of a user's house and includes at least one grid opening, and each of the grid openings is correspondingly provided with a grid opening door. The method includes:

Obtaining a first wake-up instruction, and waking up the express cabinet according to the first wake-up instruction;

When a delivery instruction is detected, obtaining the identity information of the sender of the delivery instruction, and verifying the identity of the sender of the delivery instruction, and after the verification is successful, opening the grid door corresponding to the delivery instruction;

After detecting that the shipment is delivered to the grid corresponding to the delivery instruction, and closing the grid door corresponding to the delivery instruction, it is determined that the shipment is successfully delivered, and the courier cabinet enters a sleep mode;

Obtaining a second wake-up instruction, and waking up the express cabinet according to the second wake-up instruction;

When a pickup instruction is detected, obtaining the identity information of the sender of the pickup instruction, verifying the identity of the sender of the pickup instruction, and after the verification is successful, opening the grid door corresponding to the pickup instruction;

After it is detected that the shipment is taken out and the grid door corresponding to the pickup instruction is closed, it is determined that the shipment is successfully picked up, and the express cabinet enters the sleep mode.
The method according to claim 1, wherein the first wakeup instruction is a voice wakeup instruction or a physical key wakeup instruction, and the second wakeup instruction is a voice wakeup instruction or a physical key wakeup instruction.
The fetching method according to claim 2, wherein when the first wake-up instruction is a voice wake-up instruction, the acquiring the first wake-up instruction and waking the express cabinet according to the first wake-up instruction comprises:

Obtaining a first voice wakeup instruction, and extracting voice information in the first voice wakeup instruction;

Determining whether the voice information in the first voice wake-up instruction is stored in the pre-stored voice information;

In response to the judgment result that the voice information in the first voice wake-up instruction is stored in the pre-stored voice information, the express box is woken up.
The method according to claim 3, wherein the express cabinet is provided with a camera, and when a delivery instruction is detected, the identity information of the delivery instruction sender is obtained, and the identity information of the delivery instruction sender is verified After the verification is successful, open the grid door corresponding to the delivery instruction, including:

When a delivery instruction is detected, obtaining a face image of the sender of the delivery instruction through the camera;

Obtaining the face data of the sender of the delivery instruction after identifying the face image;

Determining whether the face data corresponding to the delivery instruction is stored in the pre-stored face data;

In response to the judgment result that the face data corresponding to the delivery instruction is stored in the pre-stored face data, it is determined that the identity information of the sender of the delivery instruction is successfully verified, and the grid corresponding to the delivery instruction is opened. door.
The method according to claim 4, wherein in response to the judgment result that the face data corresponding to the delivery instruction is stored in the pre-stored face data, determining the identity information of the sender of the delivery instruction If the verification is successful, opening the grid door corresponding to the delivery instruction includes:

In response to the judgment result that the face data corresponding to the delivery instruction is stored in the pre-stored face data, it is determined that the identity information of the sender of the delivery instruction is successfully verified, and the courier cabinet is controlled to issue a courier order number scan prompt;

Scanning the courier order to obtain the delivery confirmation instruction sent by the delivery instruction sender;

According to the delivery confirmation instruction, the grid door corresponding to the delivery confirmation instruction is opened.
The method according to claim 2, wherein, when the wake-up instruction is a voice wake-up instruction,

The obtaining a second wake-up instruction and waking the express cabinet according to the second wake-up instruction includes:

Acquiring a second voice wake-up instruction, and extracting voice information in the second voice wake-up instruction;

Determining whether the voice information in the second voice wake-up instruction is stored in the pre-stored voice information;

In response to the judgment result that the voice information in the second voice wake-up instruction is stored in the pre-stored voice information, the express box is woken up.
The method according to any one of claims 1-6, wherein the express box is a solar express box.
A courier cabinet includes:

At least one processor; and

A memory connected in communication with the at least one processor; wherein,

The memory stores instructions, and the instructions are executed by the at least one processor, so that the at least one processor executes the express box-based express mail access method according to any one of claims 1-7.
A non-volatile computer-readable storage medium stores computer-executable instructions. When the computer-executable instructions are executed by at least one processor, the at least one process is processed. The device executes the express mail storage method based on the express box according to any one of claims 1-7.
A processor configured to run a computer program, wherein the computer program includes program instructions, and when the program instructions are executed by a processor, the express cabinet-based express delivery cabinet according to any one of claims 1-7 is executed. Express mail access method.