WO2020031314A1 - Seat availability system, method, program, and seat - Google Patents

Seat availability system, method, program, and seat Download PDF

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Publication number
WO2020031314A1
WO2020031314A1 PCT/JP2018/029855 JP2018029855W WO2020031314A1 WO 2020031314 A1 WO2020031314 A1 WO 2020031314A1 JP 2018029855 W JP2018029855 W JP 2018029855W WO 2020031314 A1 WO2020031314 A1 WO 2020031314A1
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WO
WIPO (PCT)
Prior art keywords
seat
ticket
identification information
user
usable
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PCT/JP2018/029855
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French (fr)
Japanese (ja)
Inventor
久志 有川
将仁 谷口
Original Assignee
株式会社ウフル
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Publication date
Application filed by 株式会社ウフル filed Critical 株式会社ウフル
Priority to PCT/JP2018/029855 priority Critical patent/WO2020031314A1/en
Publication of WO2020031314A1 publication Critical patent/WO2020031314A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to a seat usable system, a method, a program, and a seat.
  • Patent Literature 1 discloses a stadium, a hall, and the like, which includes a backrest and a seat having a pivotable mounting mechanism provided with elastic means, wherein the elastic means is arranged in a substantially vertical standby position. And a substantially horizontal use position which is manually moved against the biasing force of the resilient means, wherein a pivotable mounting mechanism provides for movement of the seat between the use and standby positions.
  • Slow seat devices have been proposed.
  • the seat device of Patent Literature 1 allows a person who has not purchased a ticket for the seat to set the seat to the use position.
  • the user sits at the use position there is a problem that a user who purchases a ticket for the seat has a problem when using the seat.
  • an object of the present invention is to provide a seat usable system, a method, a program, and a seat that enable use of a seat associated with a ticket purchased by a user.
  • the present invention provides the following solutions.
  • the present invention is a seat enabling system that enables a seat in a stadium where a competition is performed, Acquisition means for acquiring identification information installed in the seat from a user terminal operated by a user, Determining means for determining whether the seat ID associated with the identification information matches the seat ID of the purchased ticket, Provided is a seat availability system that releases a locked state in which the seat cannot be used when the determination unit determines that they match, and places the seat in an available state.
  • the present invention includes a transmission unit that transmits the lock unlock information for releasing the locked state and setting the usable state in the seat by the physical mechanism provided in the seat. Is also good.
  • the present invention includes a lock unit that releases the locked state of the seat and sets the seat to the usable state
  • the locking means may be capable of bringing the seat in the usable state into the locked state again.
  • the present invention may further include a detection unit that detects whether the seat is in the locked state or the usable state.
  • the present invention may also include a selling means for selling the ticket associated with the seat ID.
  • the selling means may change the seat in which the identification information associated with the seat ID of the purchased ticket is set from the usable state to the locked state during a competition.
  • the ticket associated with the seat ID may be resold.
  • the present invention is in the category of the system, but may be a method and a program.
  • the present invention also provides a seat that can be used in the above-mentioned seat usable system.
  • the seat associated with the ticket purchased by the user can be used.
  • FIG. 1 is a conceptual diagram showing an outline of a seat usable system according to the present embodiment.
  • FIG. 2 is a block diagram showing a functional configuration of the seat usable system of the present embodiment.
  • FIG. 3 is a diagram schematically showing the ticket information table.
  • FIG. 4 is a diagram schematically showing a resale table.
  • FIG. 5 is a diagram illustrating a seat to which the seat usable system is applied.
  • FIG. 5A is a diagram illustrating a seat in a locked state.
  • FIG. 5B is a diagram illustrating the seat in an available state.
  • FIG. 6 is a flowchart illustrating an example of the seat availability process according to the present embodiment.
  • FIG. 7 is a flowchart illustrating an example of the ticket resale process according to the present embodiment.
  • FIG. 1 is a conceptual diagram showing an outline of a seat usable system according to the present embodiment.
  • the seat 50 of the stadium where the competition to which the seat usable system 1 is applied is performed includes a backrest part 51 and a seat part 52, and the seat part 52 is on the backrest part 51 side in a non-use state where the user is not seated.
  • the user grips the upper portion of the seat portion 52 in this state and turns it downward, the device becomes ready for use.
  • the seat control device 30 is attached to the seat 50.
  • the seat control device 30 locks the seat 52 so that the seat 52 cannot be rotated. Has become. That is, the seat availability system 1 cannot use the seat 50 unless the locked state is released.
  • the seat usable system 1 is a system that enables a user who has purchased a ticket associated with the seat 50 to release the locked state and make it usable.
  • the seat enabling system 1 changes the seat 50 from the locked state to the usable state as described below.
  • the user first uses the user terminal 20 operated by the user to identify the identification information 60 installed on the seat 50 (for example, information for specifying each individual seat 50; For example, a two-dimensional code, an NFC (Near Field Communication) tag, or the like, which can be read by the user, is acquired.
  • the identification information 60 installed on the seat 50
  • the identification information 60 for example, information for specifying each individual seat 50; For example, a two-dimensional code, an NFC (Near Field Communication) tag, or the like, which can be read by the user, is acquired.
  • NFC Near Field Communication
  • the seat availability system 1 determines whether the seat ID associated with the acquired identification information 60 matches the seat ID of the purchased ticket. Then, when it is determined that they match, the seat availability system 1 releases the locked state in which the seat 50 cannot be used, and makes the seat 50 usable.
  • a user who has not purchased a ticket associated with a certain seat 50 cannot unlock the seat 50 and cannot use the seat 50. For this reason, when the user who purchased the ticket linked to the seat 50 uses the seat 50, it is possible to prevent a problem that another user uses the seat 50 from occurring. On the other hand, the user who has purchased the ticket associated with the seat 50 can release the locked state and make the seat 50 usable. Therefore, according to the seat availability system 1, the seat 50 associated with the ticket purchased by the user can be made available.
  • FIG. 2 is a block diagram showing a functional configuration of the seat usable system of the present embodiment.
  • the seat availability system 1 includes a ticket sales server 10, a user terminal 20 connected to the ticket sales server 10 via a network, and a seat control device 30 capable of communicating with the ticket sales server 10 and the user terminal 20. .
  • the ticket sales server 10 includes a processor, a memory, a storage, and a communication unit (not shown), and these are connected by a bus.
  • the processor is configured by, for example, a CPU (Central Processing Unit), performs various processes by reading and executing various programs stored in a memory, and functions as each unit described below.
  • the memory stores a program executed by the CPU, and includes, for example, a ROM (Read Only Memory) and a RAM (Random Access Memory).
  • the storage stores a database and a control program (not shown) described later.
  • the communication unit performs data communication with the user terminal 20 and the seat control device 30 via a network.
  • the ticket sales server 10 includes a sales unit 11, an acquisition unit 12, a determination unit 13, a transmission unit 14, a reception unit 15, a prediction unit 16, a change unit 17, a return unit 18, a notification unit 19, , A ticket information database (DB) 100.
  • DB ticket information database
  • the selling means 11 refers to the ticket information table stored in the ticket information DB 100 and sells the ticket including the competition information.
  • the “competition information” indicates the date and time of the competition (for example, 18:00 on July 31, 2018) and the content of the competition (for example, a soccer match between team A and team B). Information, etc.) and the stadium name.
  • each ticket is associated with a seat ID which is installed at each seat of the stadium and is associated with identification information for identifying each seat.
  • the selling means 11 resells the ticket whose sales amount has been changed by the changing means 17.
  • the selling means 11 publishes the competition information of the ticket and the sales amount of the ticket on, for example, a Web page for selling the ticket, and receives information indicating the intention of purchase from the user on the Web page. In this case, after the settlement with the sales amount, the ticket information in which the game information and the seat ID are associated with the ticket identification information is transmitted to the user terminal 20 of the user.
  • the ticket information database (DB) 100 is an example of a storage unit, and stores a ticket information table and a resale table.
  • FIG. 3 is a diagram schematically showing the ticket information table.
  • the ticket identification information for identifying the ticket to be sold is associated with the competition information, the sales amount, the seat ID, the identification information associated with the seat ID, the resale information indicating whether or not resale is possible, and the like. It is stored in the DB 100.
  • the resale table will be described later.
  • the acquiring unit 12 acquires the identification information 60 (see FIG. 1) installed on the seat 50 (see FIG. 1) from the user terminal 20 operated by the user. Specifically, the acquisition unit 12 receives, from the user terminal 20, the ticket identification information and the identification information 60 (or the seat ID) included in the purchased ticket information.
  • the determination means 13 determines whether the seat ID associated with the identification information 60 matches the seat ID of the purchased ticket. Specifically, the determination unit 13 refers to the ticket information table (see FIG. 3), and based on the ticket identification information and the identification information 60 acquired by the acquisition unit 12, corresponds to the ticket identification information in the ticket information table. It is determined whether the attached identification information 60 or seat ID matches the identification information 60 or the seat ID acquired by the acquisition unit 12.
  • the transmitting unit 14 refers to the ticket information table (see FIG. 3) and transmits the unlock information associated with the ticket identification information acquired by the acquiring unit 12 to the user terminal. 20.
  • the “unlock information” may be any information as long as it is information for unlocking the seat 50 by the seat control device 30.
  • the “unlock information” is a predetermined number of digits if the locking means for locking the seat 50 is a dial lock.
  • Such unlock information may be displayed on the user terminal 20 or transmitted from the user terminal 20 to the seat control device 30. Based on the unlock information displayed on the user terminal 20, the user operates the lock means to release the lock, transmits the lock to the seat control device 30, and unlocks the lock means under the control of the seat control device 30. Or let it.
  • the acquisition unit 12 and the determination unit 13 may be realized by the user terminal 20.
  • the ticket information also includes unlock information
  • the user terminal 20 acquires the identification information 60 (see FIG. 1), and purchases the seat ID associated with the identification information 60 and the purchased seat ID. It is determined whether or not the seat ID of the ticket matches, and when the seat ID matches, the unlock information is displayed or transmitted to the seat control device 30.
  • the transmitting means 14 may be omitted.
  • the receiving means 15 When the seat 50 in which the identification information 60 linked to the seat ID of the purchased ticket is changed from the usable state to the locked state during the competition, the receiving means 15 performs the user terminal 20 or the seat control. From the device 30, re-lock information indicating that the seat 50 is locked again is received together with the seat ID. In this case, the ticket sales server 10 indicates in the ticket information table (see FIG. 3) stored in the ticket information DB 100 that the resale information of the ticket identification information associated with the seat ID is not resold. The information is renewed from the “no” information to the “possible” information indicating that resale is possible.
  • the prediction means 16 predicts the end time of the game.
  • the prediction means 16 predicts the end time of the game by AI.
  • the predicting means 16 has already machine-learned a correlation between a point difference at a certain point in the game, the progress of the game (for example, how many attacks in baseball, which of which attacks, etc.) and the end time of the game.
  • the model calculates the expected end time of the game at a certain point in time.
  • the “certain time point” may be any time point during the competition, for example, a time point when the receiving unit 15 receives the re-lock information, or at a predetermined interval (for example, every 10 minutes).
  • the algorithm in the machine-learned model can use supervised learning, but other well-known algorithms for machine learning may use various known algorithms.
  • the change unit 17 sells the ticket for reselling the ticket with the updated ticket identification information. Is changed from the sales amount before the competition to the reduced amount.
  • the changing unit 17 refers to a resale table stored in the ticket information DB 100 described later, and refers to the end time of the game predicted by the prediction unit 16 or the end time of the scheduled game (the game time is set in advance. Based on the set competition (for example, the end time of a soccer game or the like), the selling price for reselling the ticket is determined.
  • the selling means 11 associates the seat 50 with the seat ID.
  • the sold ticket is resold at the sales amount determined by the change means 17.
  • Return means 18 determines the amount to be returned to the user who purchased the ticket with the sales amount before the competition when the ticket is purchased by the resale by the sales means 11.
  • the return unit 18 refers to a resale table stored in a ticket information DB 100 described later, and based on the end time of the competition predicted by the prediction unit 16 or the end time of the scheduled competition, the return unit 18 The amount to be returned to the user who purchased the ticket is determined by the sales price of
  • the return means 18 can return the determined amount to the user by an arbitrary method. For example, it is possible to issue a coupon (equivalent to the determined amount) that can be used at the time of purchasing a ticket next time, or remit a virtual currency or a real currency to a user's designated account or the like.
  • FIG. 4 is a diagram schematically showing a resale table.
  • the resale table shows the elapsed time ratio (elapsed time (elapsed time of the competition at the start of resale) / the total time of the expected (scheduled) competition ⁇ 100) (%) and the resale discount rate (resale for the sales amount before the competition A rate of reduction at the time) (%) is associated with a return rate (a rate of return to the user who purchased with the pre-competition sales amount relative to the pre-competition sales amount) (%).
  • the selling price of the ticket before the competition is 2,000 yen
  • the ending time of the competition is predicted by the prediction means 16 to be two hours after the start time of the competition.
  • 30 minutes elapsed time ratio: 25%
  • the changing means 17 sets the resale discount rate to 40% and reduces the pre-sale ticket sales amount of 2000 yen by 0.4 to 800 yen.
  • the selling price of the ticket to be resold is determined to be 1200 (2000-800) yen.
  • the return means 18 sets the return rate to 50% since the elapsed time ratio is 20% or more and less than 40%, and reduces the ticket sales price to 2000 yen before the competition.
  • the 1000 yen multiplied by 5 is determined as the amount to be returned to the user who purchased the ticket with the sales amount before the competition.
  • the notifying unit 19 notifies that the selling unit 11 resells the ticket at the sales amount determined by the changing unit 17. More specifically, the notifying unit 19 transmits resale information indicating the ticket information of the ticket being resold and the sales amount reduced by the changing unit 17 to a pre-registered user's mail address, SNS ( Social Networking Service).
  • SNS Social Networking Service
  • the “predetermined range” may be a preset range (for example, within a circle having a radius of 1000 m), or a range corresponding to the elapsed time ratio (for example, a radius of 1000 m if the elapsed time ratio is 20% or more and less than 40%). And if the elapsed time ratio is 60% or more and less than 80%, it may be within a circle having a radius of 100 m).
  • the user terminal 20 includes the same hardware as the ticket sales server 10, but is particularly a device (for example, a mobile terminal, a smartphone, a tablet terminal, a personal computer, a game device, or the like) that can be connected to a network suitable for each user. It is configured.
  • the user terminal 20 includes a user terminal control unit 21, an input / output unit 22, a transmission / reception unit 23, an imaging unit 24, and a position information acquisition unit 25.
  • the user terminal control means 21 controls the entire user terminal 20.
  • the input / output unit 22 is configured by, for example, a touch panel, receives a user operation, and displays various information under the control of the user terminal control unit 21.
  • the transmission / reception unit 23 communicates with the ticket sales server 10 and the seat control device 30 via a network, and performs short-range wireless communication with the seat control device 30 under the control of the user terminal control unit 21.
  • the imaging means 24 is formed of a camera, and is controlled by the user terminal control means 21 based on a user's operation on the input / output means 22, for example, identification information 60 (see FIG. 1) installed in the seat 50 (see FIG. 1). Image).
  • the position information acquisition unit 25 is configured by a GPS (Global Positioning System) receiver, and acquires position information under the control of the user terminal control unit 21.
  • the user terminal 20 receives the ticket information by the transmission / reception unit 23 based on the user's operation on the input / output unit 22 under the control of the user terminal control unit 21, and the seat 50 (see FIG. 1) by the imaging unit 24. ) Is read, and the transmission / reception means 23 transmits the identification information 60 to the ticket sales server 10. Then, under the control of the user terminal control means 21, the user terminal 20 receives the unlock information from the ticket sales server 10 by the transmission / reception means 23, transmits the unlock information to the seat control device 30, and inputs the unlock information. It is displayed on the output means 22.
  • the user terminal 20 executes the pre-installed application, and the ticket information including the unlock information is transmitted by the transmission / reception unit 23 based on the user's operation on the input / output unit 22 under the control of the user terminal control unit 21. Is received, and the identification information 60 (see FIG. 1) installed on the seat 50 (see FIG. 1) is read by the imaging means 24. Then, under the control of the user terminal control means 21, the user terminal 20 determines whether the seat ID associated with the identification information 60 matches the seat ID of the received ticket information. The lock release information may be displayed on the input / output unit 22 or transmitted to the seat control device 30 by the transmission / reception unit 23.
  • the seat control device 30 includes, in addition to the same hardware as the ticket sales server 10, a physical mechanism that locks or enables the seat 50 (see FIG. 1) and whether the seat 50 is locked. And a sensor for detecting whether it is in a usable state.
  • the seat control device 30 includes a seat control means 31, a lock means 32, and a detection means 33.
  • the seat control means 31 controls the entire seat control device 30.
  • the lock unit 32 is, for example, a lock member that is a physical mechanism that locks the seat 50, and a position where the seat 50 is locked and a position where the seat 50 can be used under the control of the seat control unit 31.
  • a drive unit for example, a motor or a solenoid
  • the detecting unit 33 is configured by, for example, a proximity sensor, and detects the position of the locking member of the locking unit 32 (whether the seat 50 is in the locked state or the seat 50 is in the usable state).
  • the seat control unit 31 controls the driving unit of the lock unit 32 to change the lock member from the position where the seat 50 is locked.
  • the seat 50 is moved to a position where it can be used.
  • the seat control means 31 receives, from the detection means 33, a re-lock signal indicating that the lock member has been shifted from the position where the seat 50 can be used to the position where the seat 50 is locked.
  • the seat control means 31 transmits re-lock information indicating that the seat 50 has been locked again to the ticket sales server 10 and the user terminal 20 together with the seat ID.
  • FIG. 5 is a diagram illustrating a seat to which the seat usable system is applied.
  • FIG. 5A is a diagram illustrating a seat in a locked state.
  • FIG. 5B is a diagram illustrating the seat in an available state.
  • the seat 50 includes a backrest 51, a seat 52, and a frame 53.
  • the frame 53 has a base end fixed to the floor, extends upward, the backrest 51 is fixed, and the base end of the seat 52 is rotatably supported.
  • the seat 52 is biased so that the front end rotates in the direction of the backrest 51. By turning the front end in a direction away from the backrest 51, the seat 52 is turned to a position where the seat surface becomes substantially horizontal. Move.
  • the seat control device 30 is attached to the frame 53, and in the locked state shown in FIG. 5A, the lock member 32a (the shaft-like body in the example shown in FIG. 5) of the locking means 32 is seated.
  • 5A in the example shown in FIG. 5A, a state in which it is oriented substantially in the horizontal direction along the back surface of the seat 52
  • the lock member 32a of the lock means 32 is in a state in which the lock member 32a faces in a direction different from the direction of the seat portion 52 (in the example shown in FIG. 5B, the tip of 32a faces downward).
  • the physical configuration for setting the seat 50 in the locked state and the usable state is, for example, a dial lock or the like that can be operated by the user, and the unlock information is a dial lock release number. By performing the operation of setting the release number, the lock can be released, so that the seat control device 30 may be omitted.
  • FIG. 6 is a flowchart illustrating an example of the seat availability process according to the present embodiment.
  • the seat availability system 1 Prior to the seat availability process, the seat availability system 1 is linked to the identification information 60 (see FIG. 5) for identifying each seat 50 (see FIG. 5) of the stadium by the sales means 11 in the ticket sales server 10.
  • the ticket associated with the seat ID is sold to the user.
  • the user who purchased the ticket goes to the stadium before the seat 50 having the seat ID associated with the ticket.
  • the seat 50 is in the locked state shown in FIG.
  • the user uses the user terminal 20 to read the identification information 60 arranged on the seat 50, and transmits the identification information 60 to the ticket sales server 10 together with the ticket identification information.
  • the seat availability system 1 executes a seat availability process.
  • step S ⁇ b> 1 the acquisition unit 12 of the ticket sales server 10 acquires the identification information 60 installed on the seat 50 from the user terminal 20.
  • step S2 the determination means 13 of the ticket sales server 10 determines whether the seat ID associated with the identification information 60 matches the seat ID of the purchased ticket.
  • the determining means 13 shifts the processing to step S3 when determining that they match, and shifts the processing to step S4 when determining that they do not match.
  • step S3 the transmitting unit 14 of the ticket sales server 10 refers to the ticket information table (see FIG. 3) and sends the unlock information associated with the ticket identification information acquired by the acquiring unit 12 to the user terminal 20. Send.
  • the user receives the unlock information from the ticket sales server 10 by the transmitting / receiving means 23 by the user terminal 20 and transmits the unlock information to the seat control device 30.
  • the seat control device 30 controls the driving unit of the locking means 32 under the control of the seat control means 31 from the state shown in FIG.
  • the seat 50 is moved from the locked position to a position where the seat 50 can be used.
  • the seat 50 is in a usable state, and by rotating the distal end side of the seat portion 52 in a direction away from the backrest portion 51, the seat surface is rotated to a position at which the seat surface becomes substantially horizontal, and FIG. ).
  • step S4 the transmitting unit 14 of the ticket sales server 10 transmits the mismatch information indicating that the seat ID linked to the transmitted identification information 60 does not match the seat ID of the purchased ticket to the user terminal 20. Send to
  • the user receives the mismatch information from the ticket sales server 10 by the transmission / reception means 23 by the user terminal 20 and displays the information on the input / output means 22. This allows the user to know that the seat associated with the purchased ticket is different from the seat whose lock state is to be released.
  • FIG. 7 is a flowchart illustrating an example of the ticket resale process according to the present embodiment.
  • the seat availability system 1 when the user returns during the competition, the user operates the seat control device 30 to change the lock member 32 a (see FIG. 5) to a state where the seat 50 shown in FIG. 5B can be used. From the position, the seat 50 shown in FIG. Thereby, the seat control unit 31 receives the re-lock signal from the detection unit 33 and transmits re-lock information indicating that the seat 50 is locked again to the ticket sales server 10 and the user terminal 20 together with the seat ID. . Thereafter, the seat availability system 1 executes a ticket resale process.
  • step S11 the receiving means 15 of the ticket sales server 10 receives, from the user terminal 20 or the seat control device 30, re-lock information indicating that the seat 50 has been locked again together with the seat ID.
  • step S12 the prediction means 16 of the ticket sales server 10 predicts the end time of the game by AI.
  • step S13 when the resale information in the ticket information table (see FIG. 3) is updated from “no” information to “possible” information in step S13, the changing means 17 Is changed from the pre-competition sales amount to a reduced amount.
  • step S14 the sales unit 11 of the ticket sales server 10 determines that the seat 50 in which the identification information associated with the seat ID of the purchased ticket has been changed from the available state to the locked state during the competition. Then, the ticket associated with the seat ID is resold at the sales amount changed by the changing unit 17 in step S13.
  • step S15 the notifying unit 19 of the ticket sales server 10 notifies that the selling unit 11 is reselling the ticket with the sales amount changed by the changing unit 17 in step S13.
  • step S16 the selling means 11 of the ticket sales server 10 determines whether or not the ticket resold in step S14 has been purchased by the user. If it is determined that the ticket has been purchased, the process proceeds to step S17, where the ticket is purchased. If it is determined that there is not, the process returns to step S15.
  • step S17 when the ticket is purchased by the resale by the selling unit 11, the return unit 18 of the ticket sales server 10 determines the amount to be returned to the user who purchased the ticket with the sales amount before the competition, and returns the amount to the user. .
  • a user who has not purchased a ticket associated with a certain seat 50 cannot unlock the seat 50 and cannot use the seat 50. For this reason, when the user who purchased the ticket linked to the seat 50 uses the seat 50, it is possible to prevent a problem that another user uses the seat 50 from occurring. On the other hand, the user who has purchased the ticket associated with the seat 50 can release the locked state and make the seat 50 usable. Therefore, according to the seat availability system 1, the seat 50 associated with the ticket purchased by the user can be made available.
  • the ticket sales server 10 uses a physical mechanism provided on the seat 50 to transmit unlocking information for releasing the locked state and enabling the seat 50 to be used.
  • a physical mechanism is configured by a simple dial lock, and the user receives the unlock number of the dial lock as lock unlock information at the user terminal 20 and the user adjusts the dial lock to the unlock number,
  • the seat 50 can be unlocked. Therefore, only by installing a general dial lock on the existing seat 50, the seat usable system 1 can be applied.
  • the locking means 32 of the seat control device 30 enables the seat 50 in the usable state to be locked again, so that, for example, a user who has purchased a ticket associated with a certain seat 50 If the player returns in the middle of the competition, the seat 50 can be locked again, so that the seat 50 can be prevented from being used by other users without permission.
  • the detection means 33 of the seat control device 30 detects whether the seat 50 is in the locked state or the usable state. Thus, in the ticket sales server 10, it is possible to determine whether the seat 50 is in the locked state or the usable state. For example, if a certain seat 50 is in the locked state, the seat 50 is associated with the seat 50. Tickets can be resold.
  • the ticket associated with the seat ID is sold by the sales means 11 of the ticket sales server 10. Thereby, the state of the seat 50 of the stadium (locked state or available state) and the sales situation of the ticket associated with the seat 50 can be centrally managed. If the seat 50 assigned is the lock information, the ticket associated with the seat 50 can be resold.
  • the seat 50 in which the identification information 60 associated with the seat ID of the purchased ticket is changed from the available state to the locked state by the selling means 11 of the ticket sales server 10 during the competition,
  • the ticket associated with the seat ID is resold.
  • the operator of the competition can effectively use a certain seat 50 and, for example, a user who could not purchase a ticket before the start of the competition can purchase a ticket even during the competition.

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Abstract

[Problem] To make available a seat associated with a ticket purchased by a user. [Solution] A seat availability system 1: makes seats available in a stadium in which a competition is held; acquires, from a user terminal 20 operated by a user, identification information 60 provided to a seat 50; determines whether the seat ID associated with the identification information 60 matches the seat ID of a purchased ticket; and if these seat IDs match, causes the seat 50 to transition from a locked state, in which the seat 50 cannot be used, to an unlocked usable state.

Description

座席使用可能システム、方法、プログラム及び座席Seat availability system, method, program and seat
　本発明は、座席使用可能システム、方法、プログラム及び座席に関する。 The present invention relates to a seat usable system, a method, a program, and a seat.
　従来、競技場で競技を観戦する場合、ユーザは、競技場の座席毎に付された座席番号が付されたチケットを購入し、チケットに付された座席番号の座席を使用する。
　近年、このような競技場の座席に関する技術が注目されている。 2. Description of the Related Art Conventionally, when watching a game at a stadium, a user purchases a ticket with a seat number attached to each seat of the stadium, and uses a seat with the seat number attached to the ticket.
In recent years, techniques relating to seats in such stadiums have attracted attention.
　例えば、特許文献１には、スタジアム、ホールなど用いられ、背もたれと、弾性手段を備えた枢動可能取付機構を有する座部と、を含み、弾性手段が、座部が、ほぼ垂直な待機位置と、手動で弾性手段の付勢力に抗して移動させるほぼ水平な使用位置と、の間で枢動可能であり、枢動可能取付機構が、使用及び待機位置間での座部の移動を緩慢にするシート装置が提案されている。 For example, Patent Literature 1 discloses a stadium, a hall, and the like, which includes a backrest and a seat having a pivotable mounting mechanism provided with elastic means, wherein the elastic means is arranged in a substantially vertical standby position. And a substantially horizontal use position which is manually moved against the biasing force of the resilient means, wherein a pivotable mounting mechanism provides for movement of the seat between the use and standby positions. Slow seat devices have been proposed.
特表２００８－５１３０６１号公報Japanese Unexamined Patent Publication No. 2008-513061
　しかしながら、特許文献１のシート装置は、当該座席のチケットを購入していない者も、座部を使用位置にすることが可能であり、例えば、当該座席のチケットを購入していない者が座部を使用位置にして座っていた場合、当該座席のチケットを購入したユーザが、当該座席を使用する場合に支障が生ずるという問題がある。 However, the seat device of Patent Literature 1 allows a person who has not purchased a ticket for the seat to set the seat to the use position. When the user sits at the use position, there is a problem that a user who purchases a ticket for the seat has a problem when using the seat.
　本発明は、これらの課題に鑑み、ユーザが購入したチケットに紐づいた座席を使用可能にする座席使用可能システム、方法、プログラム及び座席を提供することを目的とする。 In view of these problems, an object of the present invention is to provide a seat usable system, a method, a program, and a seat that enable use of a seat associated with a ticket purchased by a user.
　本発明では、以下のような解決手段を提供する。
　本発明は、競技が行われる競技場の座席を使用可能にする座席使用可能システムであって、
　ユーザが操作するユーザ端末から、前記座席に設置された識別情報を取得する取得手段と、
　前記識別情報に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致するかを判定する判定手段と、を備え、
　前記判定手段により一致したと判定された場合に、前記座席を使用できないロック状態を解除し、前記座席を使用可能状態にする座席使用可能システムを提供する。 The present invention provides the following solutions.
The present invention is a seat enabling system that enables a seat in a stadium where a competition is performed,
Acquisition means for acquiring identification information installed in the seat from a user terminal operated by a user,
Determining means for determining whether the seat ID associated with the identification information matches the seat ID of the purchased ticket,
Provided is a seat availability system that releases a locked state in which the seat cannot be used when the determination unit determines that they match, and places the seat in an available state.
　また、本発明は、前記座席に設けられている物理的な機構により、前記座席において、前記ロック状態を解除し、前記使用可能状態にするためのロック解錠情報を送信する送信手段を備えてもよい。 Further, the present invention includes a transmission unit that transmits the lock unlock information for releasing the locked state and setting the usable state in the seat by the physical mechanism provided in the seat. Is also good.
　また、本発明は、前記座席の前記ロック状態を解除し、前記座席を前記使用可能状態にするロック手段を備え、
　前記ロック手段は、前記使用可能状態の前記座席を、再度、前記ロック状態にすることが可能であってもよい。 Further, the present invention includes a lock unit that releases the locked state of the seat and sets the seat to the usable state,
The locking means may be capable of bringing the seat in the usable state into the locked state again.
　また、本発明は、前記座席が、前記ロック状態か前記使用可能状態かを検出する検出手段を備えてもよい。 The present invention may further include a detection unit that detects whether the seat is in the locked state or the usable state.
　また、本発明は、前記座席ＩＤに対応づけられた前記チケットを販売する販売手段を備えてもよい。 The present invention may also include a selling means for selling the ticket associated with the seat ID.
　また、本発明において、前記販売手段は、競技中に、購入された前記チケットの前記座席ＩＤに紐づいた前記識別情報が設置されている前記座席が、前記使用可能状態から前記ロック状態になった場合、当該座席ＩＤに対応づけられた前記チケットを再販してもよい。 Further, in the present invention, the selling means may change the seat in which the identification information associated with the seat ID of the purchased ticket is set from the usable state to the locked state during a competition. In such a case, the ticket associated with the seat ID may be resold.
　また、本発明は、システムのカテゴリであるが、方法及びプログラムであってもよい。 Also, the present invention is in the category of the system, but may be a method and a program.
　また、本発明は、上記座席使用可能システムで使用可能となる座席を提供する。 The present invention also provides a seat that can be used in the above-mentioned seat usable system.
　本発明によれば、ユーザが購入したチケットに紐づいた座席を使用可能にすることができる。 According to the present invention, the seat associated with the ticket purchased by the user can be used.
図１は、本実施形態に係る座席使用可能システムの概要を示す概念図である。FIG. 1 is a conceptual diagram showing an outline of a seat usable system according to the present embodiment. 図２は、本実施形態の座席使用可能システムの機能構成を示すブロック図である。FIG. 2 is a block diagram showing a functional configuration of the seat usable system of the present embodiment. 図３は、チケット情報テーブルを模式的に示す図である。FIG. 3 is a diagram schematically showing the ticket information table. 図４は、再販テーブルを模式的に示す図である。FIG. 4 is a diagram schematically showing a resale table. 図５は、座席使用可能システムが適用された座席を説明する図である。図５（ａ）は、ロック状態の座席を示す図である。図５（ｂ）は、使用可能状態の座席を示す図である。FIG. 5 is a diagram illustrating a seat to which the seat usable system is applied. FIG. 5A is a diagram illustrating a seat in a locked state. FIG. 5B is a diagram illustrating the seat in an available state. 図６は、本実施形態の座席使用可能処理の一例を示すフローチャートである。FIG. 6 is a flowchart illustrating an example of the seat availability process according to the present embodiment. 図７は、本実施形態のチケット再販処理の一例を示すフローチャートである。FIG. 7 is a flowchart illustrating an example of the ticket resale process according to the present embodiment.
　以下、本発明を実施するための最良の形態について図を参照しながら説明する。なお、これはあくまでも一例であって、本発明の技術的範囲はこれに限られるものではない。 Hereinafter, the best mode for carrying out the present invention will be described with reference to the drawings. Note that this is merely an example, and the technical scope of the present invention is not limited to this.
　＜全体構成＞
　図１は、本実施形態に係る座席使用可能システムの概要を示す概念図である。
　座席使用可能システム１が適用された競技が行われる競技場の座席５０は、背もたれ部５１と、座部５２とを備え、ユーザに着座されていない不使用状態では座部５２が背もたれ部５１側に付勢され、この状態の座部５２の上部をユーザが掴み、下方に回動させることで、使用可能状態となる。 <Overall configuration>
FIG. 1 is a conceptual diagram showing an outline of a seat usable system according to the present embodiment.
The seat 50 of the stadium where the competition to which the seat usable system 1 is applied is performed includes a backrest part 51 and a seat part 52, and the seat part 52 is on the backrest part 51 side in a non-use state where the user is not seated. When the user grips the upper portion of the seat portion 52 in this state and turns it downward, the device becomes ready for use.
　また、座席使用可能システム１では、座席５０に座席制御装置３０が取り付けてあり、座席５０が不使用状態において、座席制御装置３０により、座部５２が回動できないようにロックされたロック状態となっている。即ち、座席使用可能システム１は、ロック状態を解除しない限り、座席５０を使用することができない。 In the seat usable system 1, the seat control device 30 is attached to the seat 50. When the seat 50 is not in use, the seat control device 30 locks the seat 52 so that the seat 52 cannot be rotated. Has become. That is, the seat availability system 1 cannot use the seat 50 unless the locked state is released.
　このような座席５０に対し、座席使用可能システム１は、当該座席５０に対応付けられたチケットを購入したユーザが、ロック状態を解除し、使用可能状態とすることを可能とするシステムである。 、 With respect to such a seat 50, the seat usable system 1 is a system that enables a user who has purchased a ticket associated with the seat 50 to release the locked state and make it usable.
　座席使用可能システム１は、以下のように、座席５０をロック状態から使用可能状態にする。
　座席使用可能システム１において、ユーザは、まず、ユーザが操作するユーザ端末２０で、座席５０に設置された識別情報６０（例えば、個々の座席５０をそれぞれ特定するための情報であり、ユーザ端末２０で読み取り可能である、例えば、２次元コードや、ＮＦＣ（Near　Field　Communication）タグ等）を取得する。 The seat enabling system 1 changes the seat 50 from the locked state to the usable state as described below.
In the seat usable system 1, the user first uses the user terminal 20 operated by the user to identify the identification information 60 installed on the seat 50 (for example, information for specifying each individual seat 50; For example, a two-dimensional code, an NFC (Near Field Communication) tag, or the like, which can be read by the user, is acquired.
　次いで、座席使用可能システム１は、取得した識別情報６０に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致するかを判定する。そして、座席使用可能システム１は、一致したと判定した場合に、座席５０を使用できないロック状態を解除し、座席５０を使用可能状態にする。 Next, the seat availability system 1 determines whether the seat ID associated with the acquired identification information 60 matches the seat ID of the purchased ticket. Then, when it is determined that they match, the seat availability system 1 releases the locked state in which the seat 50 cannot be used, and makes the seat 50 usable.
　このような座席使用可能システム１によれば、ある座席５０に紐づいたチケットを購入していないユーザは、当該座席５０のロックを解除することができず、当該座席５０を使用できない。このため、当該座席５０に紐づいたチケットを購入したユーザが、当該座席５０を使用する場合に、他人が使用していた等の問題が生ずるのを未然に防止できる。一方、当該座席５０に紐づいたチケットを購入したユーザは、ロック状態を解除し、座席５０を使用可能状態にすることができる。
　したがって、座席使用可能システム１によれば、ユーザが購入したチケットに紐づいた座席５０を使用可能にすることができる。 According to such a seat usable system 1, a user who has not purchased a ticket associated with a certain seat 50 cannot unlock the seat 50 and cannot use the seat 50. For this reason, when the user who purchased the ticket linked to the seat 50 uses the seat 50, it is possible to prevent a problem that another user uses the seat 50 from occurring. On the other hand, the user who has purchased the ticket associated with the seat 50 can release the locked state and make the seat 50 usable.
Therefore, according to the seat availability system 1, the seat 50 associated with the ticket purchased by the user can be made available.
　＜機能構成＞
　図２は、本実施形態の座席使用可能システムの機能構成を示すブロック図である。
　座席使用可能システム１は、チケット販売サーバ１０と、チケット販売サーバ１０とネットワークを介して接続されたユーザ端末２０と、チケット販売サーバ１０やユーザ端末２０と通信可能な座席制御装置３０と、を備える。 <Functional configuration>
FIG. 2 is a block diagram showing a functional configuration of the seat usable system of the present embodiment.
The seat availability system 1 includes a ticket sales server 10, a user terminal 20 connected to the ticket sales server 10 via a network, and a seat control device 30 capable of communicating with the ticket sales server 10 and the user terminal 20. .
（チケット販売サーバ１０）
　チケット販売サーバ１０は、図示しないプロセッサ、メモリ、ストレージ、通信部を備え、これらはバスにより接続されている。プロセッサは、例えば、ＣＰＵ（Central　Processing　Unit）により構成され、メモリに記憶された各種プログラムを読み出して実行することで、各種処理を行うことで、後述する各手段として機能する。メモリは、ＣＰＵにより実行されるプログラムを記憶するものであり、例えば、ＲＯＭ（Read　Only　Memory）やＲＡＭ（Random　Access　Memory）により構成される。ストレージは、後述するデータベースや図示しない制御プログラムなどを記憶するものである。通信部は、ネットワークを介してユーザ端末２０や座席制御装置３０とデータ通信を行うものである。
　チケット販売サーバ１０は、販売手段１１と、取得手段１２と、判定手段１３と、送信手段１４と、受信手段１５と、予想手段１６と、変更手段１７と、還元手段１８と、通知手段１９と、チケット情報データベース（ＤＢ）１００と、を備える。 (Ticket sales server 10)
The ticket sales server 10 includes a processor, a memory, a storage, and a communication unit (not shown), and these are connected by a bus. The processor is configured by, for example, a CPU (Central Processing Unit), performs various processes by reading and executing various programs stored in a memory, and functions as each unit described below. The memory stores a program executed by the CPU, and includes, for example, a ROM (Read Only Memory) and a RAM (Random Access Memory). The storage stores a database and a control program (not shown) described later. The communication unit performs data communication with the user terminal 20 and the seat control device 30 via a network.
The ticket sales server 10 includes a sales unit 11, an acquisition unit 12, a determination unit 13, a transmission unit 14, a reception unit 15, a prediction unit 16, a change unit 17, a return unit 18, a notification unit 19, , A ticket information database (DB) 100.
　販売手段１１は、チケット情報ＤＢ１００に記憶されているチケット情報テーブルを参照して、競技情報を含むチケットを販売する。本実施形態において、「競技情報」には、競技の開催日時（例えば、２０１８年７月３１日１８：００等）、競技内容（例えば、Ａチーム対Ｂチームのサッカーの試合であることを示す情報等）、競技場名等が含まれる。また、チケットには、それぞれ、競技場の各座席に設置され、各座席を識別する識別情報に紐付いた座席ＩＤが対応づけられている。 The selling means 11 refers to the ticket information table stored in the ticket information DB 100 and sells the ticket including the competition information. In the present embodiment, the “competition information” indicates the date and time of the competition (for example, 18:00 on July 31, 2018) and the content of the competition (for example, a soccer match between team A and team B). Information, etc.) and the stadium name. In addition, each ticket is associated with a seat ID which is installed at each seat of the stadium and is associated with identification information for identifying each seat.
　また、詳しくは後述するが、販売手段１１は、変更手段１７により、販売金額が変更されたチケットを再販する。 Also, as will be described in detail later, the selling means 11 resells the ticket whose sales amount has been changed by the changing means 17.
　販売手段１１は、具体的には、チケットの競技情報及び当該チケットの販売金額を、例えば、チケットを販売するＷｅｂページに公開し、当該Ｗｅｂページにおいて、ユーザから購入の意思表示を示す情報を受信した場合に、販売金額による決済後、当該ユーザのユーザ端末２０に、チケット識別情報に競技情報及び座席ＩＤが対応づけられたチケット情報を送信する。 Specifically, the selling means 11 publishes the competition information of the ticket and the sales amount of the ticket on, for example, a Web page for selling the ticket, and receives information indicating the intention of purchase from the user on the Web page. In this case, after the settlement with the sales amount, the ticket information in which the game information and the seat ID are associated with the ticket identification information is transmitted to the user terminal 20 of the user.
　チケット情報データベース（ＤＢ）１００は、記憶手段の一例であり、チケット情報テーブルや、再販テーブルが記憶されている。
　図３は、チケット情報テーブルを模式的に示す図である。
　チケット情報テーブルは、販売するチケットを識別するチケット識別情報に、競技情報、販売金額、座席ＩＤ、座席ＩＤに紐づいた識別情報、再販の可否を示す再販情報等が対応付けられて、チケット情報ＤＢ１００に記憶されている。再販テーブルについては、後述する。 The ticket information database (DB) 100 is an example of a storage unit, and stores a ticket information table and a resale table.
FIG. 3 is a diagram schematically showing the ticket information table.
In the ticket information table, the ticket identification information for identifying the ticket to be sold is associated with the competition information, the sales amount, the seat ID, the identification information associated with the seat ID, the resale information indicating whether or not resale is possible, and the like. It is stored in the DB 100. The resale table will be described later.
　図２に戻って、取得手段１２は、ユーザが操作するユーザ端末２０から、座席５０（図１参照）に設置された識別情報６０（図１参照）を取得する。具体的には、取得手段１２は、ユーザ端末２０から、購入されたチケット情報に含まれるチケット識別情報及び識別情報６０（又は座席ＩＤ）を受信する。 Returning to FIG. 2, the acquiring unit 12 acquires the identification information 60 (see FIG. 1) installed on the seat 50 (see FIG. 1) from the user terminal 20 operated by the user. Specifically, the acquisition unit 12 receives, from the user terminal 20, the ticket identification information and the identification information 60 (or the seat ID) included in the purchased ticket information.
　判定手段１３は、識別情報６０に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致するかを判定する。具体的には、判定手段１３は、チケット情報テーブル（図３参照）を参照して、取得手段１２が取得したチケット識別情報及び識別情報６０に基づき、チケット情報テーブルにおいて、当該チケット識別情報に対応付けられた識別情報６０や座席ＩＤと、取得手段１２が取得した識別情報６０や座席ＩＤとが一致するかを判定する。 The determination means 13 determines whether the seat ID associated with the identification information 60 matches the seat ID of the purchased ticket. Specifically, the determination unit 13 refers to the ticket information table (see FIG. 3), and based on the ticket identification information and the identification information 60 acquired by the acquisition unit 12, corresponds to the ticket identification information in the ticket information table. It is determined whether the attached identification information 60 or seat ID matches the identification information 60 or the seat ID acquired by the acquisition unit 12.
　送信手段１４は、判定手段１３が一致すると判定した場合に、チケット情報テーブル（図３参照）を参照して、取得手段１２が取得したチケット識別情報に対応付けられたロック解除情報を、ユーザ端末２０に送信する。本実施形態において、「ロック解除情報」は、座席制御装置３０による座席５０のロックを解除するための情報であれば任意の情報とすることができる。例えば、「ロック解除情報」は、座席５０をロックするロック手段がダイヤルロックであれば、所定桁数の数字である。このようなロック解除情報は、ユーザ端末２０に表示されたり、ユーザ端末２０から座席制御装置３０に送信されたりしてもよい。ユーザは、ユーザ端末２０に表示されたロック解除情報に基づき、ロック手段を操作することでロックを解除したり、座席制御装置３０に送信し、座席制御装置３０の制御によりロック手段のロックを解除させたりする。 When the determining unit 13 determines that the passwords match each other, the transmitting unit 14 refers to the ticket information table (see FIG. 3) and transmits the unlock information associated with the ticket identification information acquired by the acquiring unit 12 to the user terminal. 20. In the present embodiment, the “unlock information” may be any information as long as it is information for unlocking the seat 50 by the seat control device 30. For example, the “unlock information” is a predetermined number of digits if the locking means for locking the seat 50 is a dial lock. Such unlock information may be displayed on the user terminal 20 or transmitted from the user terminal 20 to the seat control device 30. Based on the unlock information displayed on the user terminal 20, the user operates the lock means to release the lock, transmits the lock to the seat control device 30, and unlocks the lock means under the control of the seat control device 30. Or let it.
　なお、取得手段１２及び判定手段１３は、ユーザ端末２０で実現してもよい。詳しくは後述するが、この場合、チケット情報に、ロック解除情報も含まれ、ユーザ端末２０は、識別情報６０（図１参照）を取得し、識別情報６０に紐づいた座席ＩＤと、購入したチケットの座席ＩＤとが、一致するかを判定し、一致していた場合には、ロック解除情報を、表示したり、座席制御装置３０に送信したりする。また、この場合、送信手段１４を省略してもよい。 The acquisition unit 12 and the determination unit 13 may be realized by the user terminal 20. As will be described in detail later, in this case, the ticket information also includes unlock information, and the user terminal 20 acquires the identification information 60 (see FIG. 1), and purchases the seat ID associated with the identification information 60 and the purchased seat ID. It is determined whether or not the seat ID of the ticket matches, and when the seat ID matches, the unlock information is displayed or transmitted to the seat control device 30. In this case, the transmitting means 14 may be omitted.
　受信手段１５は、競技中に、購入されたチケットの座席ＩＤに紐づいた識別情報６０が設置されている座席５０が、使用可能状態からロック状態になった場合、ユーザ端末２０や、座席制御装置３０から、座席５０が再度ロックされたことを示す再ロック情報を、座席ＩＤとともに受信する。この場合、チケット販売サーバ１０は、チケット情報ＤＢ１００に記憶されているチケット情報テーブル（図３参照）において、当該座席ＩＤが対応づけられたチケット識別情報の再販情報を、再販不可であることを示す「否」情報から、再販可能であることを示す「可」情報に更新する。 When the seat 50 in which the identification information 60 linked to the seat ID of the purchased ticket is changed from the usable state to the locked state during the competition, the receiving means 15 performs the user terminal 20 or the seat control. From the device 30, re-lock information indicating that the seat 50 is locked again is received together with the seat ID. In this case, the ticket sales server 10 indicates in the ticket information table (see FIG. 3) stored in the ticket information DB 100 that the resale information of the ticket identification information associated with the seat ID is not resold. The information is renewed from the “no” information to the “possible” information indicating that resale is possible.
　予想手段１６は、競技の終了時間を予想する。競技が、例えば、野球やラグビーの試合であった場合、試合時間が変動する。このような場合、予想手段１６は、競技の終了時間をＡＩにより予想する。予想手段１６は、例えば、競技中のある時点における点差や競技の進捗（例えば、野球であれば何回のどちらの攻撃なのか等）と、競技の終了時間との相関関係についての機械学習済みモデルによって、ある時点において予想される競技の終了時間を算出する。なお、「ある時点」は、競技中の任意の時点でよく、例えば、受信手段１５が再ロック情報を受信した時点でもよいし、所定間隔毎（例えば、１０分毎等）でもよい。なお、機械学習済みモデルにおけるアルゴリズムは、教師あり学習を用いることができるが、このほかにも、機械学習用のアルゴリズムは、公知の各種のアルゴリズムを用いてよい。 The prediction means 16 predicts the end time of the game. When the game is, for example, a game of baseball or rugby, the game time fluctuates. In such a case, the prediction means 16 predicts the end time of the game by AI. For example, the predicting means 16 has already machine-learned a correlation between a point difference at a certain point in the game, the progress of the game (for example, how many attacks in baseball, which of which attacks, etc.) and the end time of the game. The model calculates the expected end time of the game at a certain point in time. The “certain time point” may be any time point during the competition, for example, a time point when the receiving unit 15 receives the re-lock information, or at a predetermined interval (for example, every 10 minutes). The algorithm in the machine-learned model can use supervised learning, but other well-known algorithms for machine learning may use various known algorithms.
　変更手段１７は、チケット情報テーブル（図３参照）の再販情報が、「否」情報から、「可」情報に更新された場合、当該更新されたチケット識別情報のチケットを再販する場合の販売金額を、競技前の販売金額から、減額した金額に変更する。詳細には、変更手段１７は、後述するチケット情報ＤＢ１００に記憶されている再販テーブルを参照して、予想手段１６が予想した競技の終了時間や、予定された競技の終了時間（予め試合時間が設定されている競技（例えば、サッカーの試合等）の終了時間）に基づき、チケットを再販する場合の販売金額を決定する。 When the resale information in the ticket information table (see FIG. 3) is updated from “no” information to “possible” information, the change unit 17 sells the ticket for reselling the ticket with the updated ticket identification information. Is changed from the sales amount before the competition to the reduced amount. In detail, the changing unit 17 refers to a resale table stored in the ticket information DB 100 described later, and refers to the end time of the game predicted by the prediction unit 16 or the end time of the scheduled game (the game time is set in advance. Based on the set competition (for example, the end time of a soccer game or the like), the selling price for reselling the ticket is determined.
　また、販売手段１１は、競技中に、購入されたチケットの座席ＩＤに紐づいた識別情報が設置されている座席５０が、使用可能状態からロック状態になった場合、当該座席ＩＤに対応づけられたチケットを、変更手段１７が決定した販売金額で再販する。 Further, when the seat 50 in which the identification information linked to the seat ID of the purchased ticket is changed from the usable state to the locked state during the competition, the selling means 11 associates the seat 50 with the seat ID. The sold ticket is resold at the sales amount determined by the change means 17.
　還元手段１８は、販売手段１１による再販によりチケットが購入された場合、競技前の販売金額でチケットを購入したユーザに還元する金額を決定する。詳細には、還元手段１８は、後述するチケット情報ＤＢ１００に記憶されている再販テーブルを参照して、予想手段１６が予想した競技の終了時間や、予定された競技の終了時間に基づき、競技前の販売金額でチケットを購入したユーザに還元する金額を決定する。還元手段１８は、決定した金額を任意の方法により、ユーザに還元することができる。例えば、次回以降のチケットの購入時に使用できる（決定した金額相当の）クーポンの発行や、仮想通貨や現実の通貨をユーザの指定口座等に送金してもよい。 Return means 18 determines the amount to be returned to the user who purchased the ticket with the sales amount before the competition when the ticket is purchased by the resale by the sales means 11. In detail, the return unit 18 refers to a resale table stored in a ticket information DB 100 described later, and based on the end time of the competition predicted by the prediction unit 16 or the end time of the scheduled competition, the return unit 18 The amount to be returned to the user who purchased the ticket is determined by the sales price of The return means 18 can return the determined amount to the user by an arbitrary method. For example, it is possible to issue a coupon (equivalent to the determined amount) that can be used at the time of purchasing a ticket next time, or remit a virtual currency or a real currency to a user's designated account or the like.
　図４は、再販テーブルを模式的に示す図である。
　再販テーブルは、経過時間比率（経過時間（再販開始時における競技の経過時間）／予想（予定）された競技の全時間×１００）（％）に、リセール割引き率（競技前の販売金額に対する再販時に減額する割合）（％）と、還元率（競技前の販売金額に対する、競技前の販売金額で購入したユーザに還元する割合）（％）と、が対応付けられている。 FIG. 4 is a diagram schematically showing a resale table.
The resale table shows the elapsed time ratio (elapsed time (elapsed time of the competition at the start of resale) / the total time of the expected (scheduled) competition × 100) (%) and the resale discount rate (resale for the sales amount before the competition A rate of reduction at the time) (%) is associated with a return rate (a rate of return to the user who purchased with the pre-competition sales amount relative to the pre-competition sales amount) (%).
　図４に示す例において、例えば、チケットの競技前の販売金額が２０００円であり、予想手段１６により競技の終了時間が、競技の開始時間から２時間後であると予想され、競技中のある時点で競技の開始時間から３０分（経過時間比率：２５％）経過していた場合について説明する。
　この場合、変更手段１７は、経過時間比率が、２０％以上４０％未満なので、リセール割引き率を４０％とし、チケットの競技前の販売金額２０００円に０．４を乗じた８００円を減額分とし、再販するチケットの販売金額を１２００（２０００－８００）円に決定する。 In the example shown in FIG. 4, for example, the selling price of the ticket before the competition is 2,000 yen, and the ending time of the competition is predicted by the prediction means 16 to be two hours after the start time of the competition. A case where 30 minutes (elapsed time ratio: 25%) has elapsed from the start time of the competition at the time will be described.
In this case, since the elapsed time ratio is 20% or more and less than 40%, the changing means 17 sets the resale discount rate to 40% and reduces the pre-sale ticket sales amount of 2000 yen by 0.4 to 800 yen. And the selling price of the ticket to be resold is determined to be 1200 (2000-800) yen.
　また、上記販売金額でチケットが購入された場合、還元手段１８は、経過時間比率が、２０％以上４０％未満なので、還元率を５０％とし、チケットの競技前の販売金額２０００円に０．５を乗じた１０００円を、競技前の販売金額でチケットを購入したユーザに還元する金額として決定する。 When a ticket is purchased with the above sales amount, the return means 18 sets the return rate to 50% since the elapsed time ratio is 20% or more and less than 40%, and reduces the ticket sales price to 2000 yen before the competition. The 1000 yen multiplied by 5 is determined as the amount to be returned to the user who purchased the ticket with the sales amount before the competition.
　図２に戻って、通知手段１９は、販売手段１１が、チケットを、変更手段１７が決定した販売金額で再販していることを通知する。詳細には、通知手段１９は、再販しているチケットのチケット情報と変更手段１７により減額された販売金額とを示す再販情報を、予め登録されているユーザのメールアドレスに送信したり、ＳＮＳ（Social　Networking　Service）に表示したりする。また、座席使用可能システム１において、ユーザ端末２０から、ユーザ端末２０の位置情報を受信していた場合には、競技場を中心とした所定範囲に位置するユーザ端末２０に再販情報を送信してもよい。なお、「所定範囲」は、予め設定した範囲（例えば、半径１０００ｍの円内）でもよいし、経過時間比率に応じた範囲（例えば、経過時間比率が２０％以上４０％未満であれば半径１０００ｍの円内であり、経過時間比率が６０％以上８０％未満であれば半径１００ｍの円内等）でもよい。 Returning to FIG. 2, the notifying unit 19 notifies that the selling unit 11 resells the ticket at the sales amount determined by the changing unit 17. More specifically, the notifying unit 19 transmits resale information indicating the ticket information of the ticket being resold and the sales amount reduced by the changing unit 17 to a pre-registered user's mail address, SNS ( Social Networking Service). In the seat availability system 1, when the position information of the user terminal 20 is received from the user terminal 20, the resale information is transmitted to the user terminal 20 located in a predetermined range centering on the stadium. Is also good. The “predetermined range” may be a preset range (for example, within a circle having a radius of 1000 m), or a range corresponding to the elapsed time ratio (for example, a radius of 1000 m if the elapsed time ratio is 20% or more and less than 40%). And if the elapsed time ratio is 60% or more and less than 80%, it may be within a circle having a radius of 100 m).
（ユーザ端末２０）
　ユーザ端末２０は、チケット販売サーバ１０と同様のハードウェアを備えるが、特に、各ユーザに適したネットワークに接続可能な機器（例えば、携帯端末、スマートフォン、タブレット端末、パーソナルコンピュータ、ゲーム機器等）で構成されている。
　ユーザ端末２０は、ユーザ端末制御手段２１と、入出力手段２２と、送受信手段２３と、撮像手段２４と、位置情報取得手段２５と、を備える。 (User terminal 20)
The user terminal 20 includes the same hardware as the ticket sales server 10, but is particularly a device (for example, a mobile terminal, a smartphone, a tablet terminal, a personal computer, a game device, or the like) that can be connected to a network suitable for each user. It is configured.
The user terminal 20 includes a user terminal control unit 21, an input / output unit 22, a transmission / reception unit 23, an imaging unit 24, and a position information acquisition unit 25.
　ユーザ端末制御手段２１は、ユーザ端末２０全体を制御する。入出力手段２２は、例えば、タッチパネルで構成され、ユーザの操作を受け付けるとともに、ユーザ端末制御手段２１の制御により、各種情報を表示する。送受信手段２３は、ユーザ端末制御手段２１の制御により、チケット販売サーバ１０や座席制御装置３０とネットワークを介した通信を行ったり、座席制御装置３０と近距離無線通信を行ったりする。撮像手段２４は、カメラで構成され、入出力手段２２におけるユーザの操作に基づき、ユーザ端末制御手段２１の制御により、例えば、座席５０（図１参照）に設置された識別情報６０（図１参照）を撮像する。位置情報取得手段２５は、ＧＰＳ（Global　Positioning　System）受信器で構成され、ユーザ端末制御手段２１の制御により、位置情報を取得する。 (4) The user terminal control means 21 controls the entire user terminal 20. The input / output unit 22 is configured by, for example, a touch panel, receives a user operation, and displays various information under the control of the user terminal control unit 21. The transmission / reception unit 23 communicates with the ticket sales server 10 and the seat control device 30 via a network, and performs short-range wireless communication with the seat control device 30 under the control of the user terminal control unit 21. The imaging means 24 is formed of a camera, and is controlled by the user terminal control means 21 based on a user's operation on the input / output means 22, for example, identification information 60 (see FIG. 1) installed in the seat 50 (see FIG. 1). Image). The position information acquisition unit 25 is configured by a GPS (Global Positioning System) receiver, and acquires position information under the control of the user terminal control unit 21.
　本実施形態において、ユーザ端末２０は、ユーザ端末制御手段２１の制御により、入出力手段２２におけるユーザの操作に基づき、送受信手段２３によりチケット情報を受信し、撮像手段２４により座席５０（図１参照）に設置された識別情報６０（図１参照）を読み取り、送受信手段２３により識別情報６０をチケット販売サーバ１０に送信する。そして、ユーザ端末２０は、ユーザ端末制御手段２１の制御により、送受信手段２３でチケット販売サーバ１０からロック解除情報を受信し、ロック解除情報を座席制御装置３０に送信したり、ロック解除情報を入出力手段２２に表示したりする。 In the present embodiment, the user terminal 20 receives the ticket information by the transmission / reception unit 23 based on the user's operation on the input / output unit 22 under the control of the user terminal control unit 21, and the seat 50 (see FIG. 1) by the imaging unit 24. ) Is read, and the transmission / reception means 23 transmits the identification information 60 to the ticket sales server 10. Then, under the control of the user terminal control means 21, the user terminal 20 receives the unlock information from the ticket sales server 10 by the transmission / reception means 23, transmits the unlock information to the seat control device 30, and inputs the unlock information. It is displayed on the output means 22.
　なお、ユーザ端末２０は、予めインストールされているアプリケーションを実行することで、ユーザ端末制御手段２１の制御により、入出力手段２２におけるユーザの操作に基づき、送受信手段２３によりロック解除情報を含むチケット情報を受信し、撮像手段２４により座席５０（図１参照）に設置された識別情報６０（図１参照）を読み取る。そして、ユーザ端末２０は、ユーザ端末制御手段２１の制御により、識別情報６０に紐づいた座席ＩＤと、受信したチケット情報の座席ＩＤとが、一致するかを判定し、一致していた場合には、ロック解除情報を、入出力手段２２に表示したり、送受信手段２３により座席制御装置３０に送信したりしてもよい。 The user terminal 20 executes the pre-installed application, and the ticket information including the unlock information is transmitted by the transmission / reception unit 23 based on the user's operation on the input / output unit 22 under the control of the user terminal control unit 21. Is received, and the identification information 60 (see FIG. 1) installed on the seat 50 (see FIG. 1) is read by the imaging means 24. Then, under the control of the user terminal control means 21, the user terminal 20 determines whether the seat ID associated with the identification information 60 matches the seat ID of the received ticket information. The lock release information may be displayed on the input / output unit 22 or transmitted to the seat control device 30 by the transmission / reception unit 23.
（座席制御装置３０）
　座席制御装置３０は、チケット販売サーバ１０と同様のハードウェアに加え、座席５０（図１参照）をロック状態としたり、使用可能状態としたりする物理的な機構と、座席５０が、ロック状態か使用可能状態かを検出するセンサと、を備える。 (Seat control device 30)
The seat control device 30 includes, in addition to the same hardware as the ticket sales server 10, a physical mechanism that locks or enables the seat 50 (see FIG. 1) and whether the seat 50 is locked. And a sensor for detecting whether it is in a usable state.
　座席制御装置３０は、座席制御手段３１と、ロック手段３２と、検出手段３３と、を備える。座席制御手段３１は、座席制御装置３０全体を制御する。ロック手段３２は、例えば、座席５０をロック状態とする物理的な機構であるロック部材と、座席制御手段３１の制御により、座席５０をロック状態とする位置と座席５０を使用可能状態とする位置との間でロック部材を可動させる駆動部（例えば、モータやソレノイド等）と、を備える。検出手段３３は、例えば、近接センサで構成され、ロック手段３２のロック部材の位置（座席５０をロック状態とする位置か、座席５０を使用可能状態とする位置か）を検知する。 The seat control device 30 includes a seat control means 31, a lock means 32, and a detection means 33. The seat control means 31 controls the entire seat control device 30. The lock unit 32 is, for example, a lock member that is a physical mechanism that locks the seat 50, and a position where the seat 50 is locked and a position where the seat 50 can be used under the control of the seat control unit 31. And a drive unit (for example, a motor or a solenoid) that moves the lock member between the control unit and the control unit. The detecting unit 33 is configured by, for example, a proximity sensor, and detects the position of the locking member of the locking unit 32 (whether the seat 50 is in the locked state or the seat 50 is in the usable state).
　座席制御手段３１は、チケット販売サーバ１０やユーザ端末２０から、ロック解除情報を受信した場合に、ロック手段３２の駆動部を制御して、ロック部材を、座席５０をロック状態とする位置から、座席５０を使用可能状態とする位置に移動させる。 When receiving the unlock information from the ticket sales server 10 or the user terminal 20, the seat control unit 31 controls the driving unit of the lock unit 32 to change the lock member from the position where the seat 50 is locked. The seat 50 is moved to a position where it can be used.
　座席制御手段３１は、検出手段３３から、ロック部材が、座席５０を使用可能状態とする位置から、座席５０をロック状態とする位置にされたことを示す再ロック信号を受信する。座席制御手段３１は、再ロック信号を受信した場合、座席５０が再度ロックされたことを示す再ロック情報を、座席ＩＤとともに、チケット販売サーバ１０やユーザ端末２０に送信する。 The seat control means 31 receives, from the detection means 33, a re-lock signal indicating that the lock member has been shifted from the position where the seat 50 can be used to the position where the seat 50 is locked. When receiving the re-lock signal, the seat control means 31 transmits re-lock information indicating that the seat 50 has been locked again to the ticket sales server 10 and the user terminal 20 together with the seat ID.
（座席５０）
　次に、座席使用可能システム１が適用された座席５０について説明する。
　図５は、座席使用可能システムが適用された座席を説明する図である。図５（ａ）は、ロック状態の座席を示す図である。図５（ｂ）は、使用可能状態の座席を示す図である。 (Seat 50)
Next, the seat 50 to which the seat usable system 1 is applied will be described.
FIG. 5 is a diagram illustrating a seat to which the seat usable system is applied. FIG. 5A is a diagram illustrating a seat in a locked state. FIG. 5B is a diagram illustrating the seat in an available state.
　座席５０は、背もたれ部５１と、座部５２と、枠体５３と、を備える。枠体５３は、床面に基端が固定され、上方に延び、背もたれ部５１が固定され、座部５２の基端を回動自在に軸支する。座部５２は、先端側が背もたれ部５１の方向に回動するように付勢されており、先端側を背もたれ部５１から離れる方向に回動させることで、座面が略水平になる位置まで回動する。 The seat 50 includes a backrest 51, a seat 52, and a frame 53. The frame 53 has a base end fixed to the floor, extends upward, the backrest 51 is fixed, and the base end of the seat 52 is rotatably supported. The seat 52 is biased so that the front end rotates in the direction of the backrest 51. By turning the front end in a direction away from the backrest 51, the seat 52 is turned to a position where the seat surface becomes substantially horizontal. Move.
　また、枠体５３には、座席制御装置３０が取り付けられており、図５（ａ）に示すロック状態では、ロック手段３２のロック部材３２ａ（図５に示す例では軸状体）が、座部５２の方向に突出した状態（図５（ａ）に示す例では、座部５２の裏面に沿った略水平方向に向いた状態）であり、図５（ｂ）に示す使用可能状態では、ロック手段３２のロック部材３２ａが、座部５２の方向とは異なる方向に向いた状態（図５（ｂ）に示す例では、３２ａの先端が下方を向いた状態）である。 Further, the seat control device 30 is attached to the frame 53, and in the locked state shown in FIG. 5A, the lock member 32a (the shaft-like body in the example shown in FIG. 5) of the locking means 32 is seated. 5A (in the example shown in FIG. 5A, a state in which it is oriented substantially in the horizontal direction along the back surface of the seat 52), and in the usable state shown in FIG. The lock member 32a of the lock means 32 is in a state in which the lock member 32a faces in a direction different from the direction of the seat portion 52 (in the example shown in FIG. 5B, the tip of 32a faces downward).
　なお、座席５０を、ロック状態と使用可能状態にする物理的な構成を、例えば、ユーザにより操作可能なダイヤルロック等で構成し、ロック解除情報をダイヤルロックの解除番号とし、ユーザがダイヤルロックをこの解除番号にする操作をすることで、ロックを解除可能とすることで、座席制御装置３０を省略してもよい。 The physical configuration for setting the seat 50 in the locked state and the usable state is, for example, a dial lock or the like that can be operated by the user, and the unlock information is a dial lock release number. By performing the operation of setting the release number, the lock can be released, so that the seat control device 30 may be omitted.
　＜座席使用可能処理＞
　次に、座席使用可能システム１による座席使用可能処理の一例について、図６を参照して説明する。
　図６は、本実施形態の座席使用可能処理の一例を示すフローチャートである。
　座席使用可能システム１は、座席使用可能処理に先立ち、チケット販売サーバ１０において、販売手段１１により、競技場の各座席５０（図５参照）を識別する識別情報６０（図５参照）に紐付いた座席ＩＤが対応づけられたチケットを、ユーザに販売する。チケットを購入したユーザは、競技場において、チケットに対応づけられた座席ＩＤの座席５０の前に行く。このとき、座席５０は、図５（ａ）に示すロック状態である。そして、ユーザは、ユーザ端末２０により、座席５０に配置された識別情報６０を読み取り、チケット識別情報とともに、チケット販売サーバ１０に送信する。この後、座席使用可能システム１は、座席使用可能処理を実行する。 <Seat available processing>
Next, an example of the seat availability process performed by the seat availability system 1 will be described with reference to FIG.
FIG. 6 is a flowchart illustrating an example of the seat availability process according to the present embodiment.
Prior to the seat availability process, the seat availability system 1 is linked to the identification information 60 (see FIG. 5) for identifying each seat 50 (see FIG. 5) of the stadium by the sales means 11 in the ticket sales server 10. The ticket associated with the seat ID is sold to the user. The user who purchased the ticket goes to the stadium before the seat 50 having the seat ID associated with the ticket. At this time, the seat 50 is in the locked state shown in FIG. Then, the user uses the user terminal 20 to read the identification information 60 arranged on the seat 50, and transmits the identification information 60 to the ticket sales server 10 together with the ticket identification information. Thereafter, the seat availability system 1 executes a seat availability process.
　ステップＳ１において、チケット販売サーバ１０の取得手段１２は、ユーザ端末２０から、座席５０に設置された識別情報６０を取得する。 In step S <b> 1, the acquisition unit 12 of the ticket sales server 10 acquires the identification information 60 installed on the seat 50 from the user terminal 20.
　ステップＳ２において、チケット販売サーバ１０の判定手段１３は、識別情報６０に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致するかを判定する。判定手段１３は、一致すると判定した場合にはステップＳ３に処理を移し、一致しないと判定した場合にはステップＳ４に処理を移す。 In step S2, the determination means 13 of the ticket sales server 10 determines whether the seat ID associated with the identification information 60 matches the seat ID of the purchased ticket. The determining means 13 shifts the processing to step S3 when determining that they match, and shifts the processing to step S4 when determining that they do not match.
　ステップＳ３において、チケット販売サーバ１０の送信手段１４は、チケット情報テーブル（図３参照）を参照して、取得手段１２が取得したチケット識別情報に対応付けられたロック解除情報を、ユーザ端末２０に送信する。 In step S3, the transmitting unit 14 of the ticket sales server 10 refers to the ticket information table (see FIG. 3) and sends the unlock information associated with the ticket identification information acquired by the acquiring unit 12 to the user terminal 20. Send.
　ユーザは、ユーザ端末２０により、送受信手段２３でチケット販売サーバ１０からロック解除情報を受信し、ロック解除情報を座席制御装置３０に送信する。
　そして、座席制御装置３０は、座席５０に対し、図５（ａ）に示す状態から、座席制御手段３１の制御により、ロック手段３２の駆動部を制御して、ロック部材３２ａを、座席５０をロック状態とする位置から、座席５０を使用可能状態とする位置に移動させる。
　これにより、座席５０が使用可能状態となり、座部５２の先端側を背もたれ部５１から離れる方向に回動させることで、座面が略水平になる位置まで回動することで、図５（ｂ）に示す状態となる。 The user receives the unlock information from the ticket sales server 10 by the transmitting / receiving means 23 by the user terminal 20 and transmits the unlock information to the seat control device 30.
Then, the seat control device 30 controls the driving unit of the locking means 32 under the control of the seat control means 31 from the state shown in FIG. The seat 50 is moved from the locked position to a position where the seat 50 can be used.
As a result, the seat 50 is in a usable state, and by rotating the distal end side of the seat portion 52 in a direction away from the backrest portion 51, the seat surface is rotated to a position at which the seat surface becomes substantially horizontal, and FIG. ).
　ステップＳ４において、チケット販売サーバ１０の送信手段１４は、送信された識別情報６０に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致しないことを示す不一致情報を、ユーザ端末２０に送信する。 In step S4, the transmitting unit 14 of the ticket sales server 10 transmits the mismatch information indicating that the seat ID linked to the transmitted identification information 60 does not match the seat ID of the purchased ticket to the user terminal 20. Send to
　ユーザは、ユーザ端末２０により、送受信手段２３でチケット販売サーバ１０から不一致情報を受信し、入出力手段２２に表示する。これにより、ユーザは、購入したチケットに対応づけられている座席と、ロック状態を解除しようとした座席が違うことが分かる。 The user receives the mismatch information from the ticket sales server 10 by the transmission / reception means 23 by the user terminal 20 and displays the information on the input / output means 22. This allows the user to know that the seat associated with the purchased ticket is different from the seat whose lock state is to be released.
　＜チケット再販処理＞
　次に、座席使用可能システム１によるチケット再販処理の一例について、図７を参照して説明する。
　図７は、本実施形態のチケット再販処理の一例を示すフローチャートである。
　座席使用可能システム１において、ユーザは、競技の途中で帰る場合、座席制御装置３０を操作し、ロック部材３２ａ（図５参照）を、図５（ｂ）に示す座席５０を使用可能状態とする位置から、図５（ａ）に示す座席５０をロック状態とする位置にする。これにより、座席制御手段３１は、検出手段３３から再ロック信号を受信し、座席５０が再度ロックされたことを示す再ロック情報を、座席ＩＤとともに、チケット販売サーバ１０やユーザ端末２０に送信する。この後、座席使用可能システム１は、チケット再販処理を実行する。 <Ticket resale processing>
Next, an example of a ticket resale process by the seat availability system 1 will be described with reference to FIG.
FIG. 7 is a flowchart illustrating an example of the ticket resale process according to the present embodiment.
In the seat availability system 1, when the user returns during the competition, the user operates the seat control device 30 to change the lock member 32 a (see FIG. 5) to a state where the seat 50 shown in FIG. 5B can be used. From the position, the seat 50 shown in FIG. Thereby, the seat control unit 31 receives the re-lock signal from the detection unit 33 and transmits re-lock information indicating that the seat 50 is locked again to the ticket sales server 10 and the user terminal 20 together with the seat ID. . Thereafter, the seat availability system 1 executes a ticket resale process.
　ステップＳ１１において、チケット販売サーバ１０の受信手段１５は、ユーザ端末２０や、座席制御装置３０から、座席５０が再度ロックされたことを示す再ロック情報を、座席ＩＤとともに受信する。 In step S11, the receiving means 15 of the ticket sales server 10 receives, from the user terminal 20 or the seat control device 30, re-lock information indicating that the seat 50 has been locked again together with the seat ID.
　ステップＳ１２において、チケット販売サーバ１０の予想手段１６は、競技の終了時間をＡＩにより予想する。 In step S12, the prediction means 16 of the ticket sales server 10 predicts the end time of the game by AI.
　ステップＳ１３において、チケット販売サーバ１０の変更手段１７は、チケット情報テーブル（図３参照）の再販情報が、「否」情報から、「可」情報に更新された場合、当該更新されたチケット識別情報のチケットを再販する場合の販売金額を、競技前の販売金額から、減額した金額に変更する。 In step S13, when the resale information in the ticket information table (see FIG. 3) is updated from “no” information to “possible” information in step S13, the changing means 17 Is changed from the pre-competition sales amount to a reduced amount.
　ステップＳ１４において、チケット販売サーバ１０の販売手段１１は、競技中に、購入されたチケットの座席ＩＤに紐づいた識別情報が設置されている座席５０が、使用可能状態からロック状態になった場合、当該座席ＩＤに対応づけられたチケットを、ステップＳ１３で変更手段１７が変更した販売金額で再販する。 In step S14, the sales unit 11 of the ticket sales server 10 determines that the seat 50 in which the identification information associated with the seat ID of the purchased ticket has been changed from the available state to the locked state during the competition. Then, the ticket associated with the seat ID is resold at the sales amount changed by the changing unit 17 in step S13.
　ステップＳ１５において、チケット販売サーバ１０の通知手段１９は、販売手段１１が、チケットを、ステップＳ１３で変更手段１７が変更した販売金額で再販していることを通知する。 In step S15, the notifying unit 19 of the ticket sales server 10 notifies that the selling unit 11 is reselling the ticket with the sales amount changed by the changing unit 17 in step S13.
　ステップＳ１６において、チケット販売サーバ１０の販売手段１１は、ステップＳ１４で再販したチケットが、ユーザにより購入されたか否かを判定し、購入されたと判定した場合にはステップＳ１７に処理を移し、購入されていないと判定した場合にはステップＳ１５に処理を戻す。 In step S16, the selling means 11 of the ticket sales server 10 determines whether or not the ticket resold in step S14 has been purchased by the user. If it is determined that the ticket has been purchased, the process proceeds to step S17, where the ticket is purchased. If it is determined that there is not, the process returns to step S15.
　ステップＳ１７において、チケット販売サーバ１０の還元手段１８は、販売手段１１による再販によりチケットが購入された場合、競技前の販売金額でチケットを購入したユーザに還元する金額を決定し、ユーザに還元する。 In step S17, when the ticket is purchased by the resale by the selling unit 11, the return unit 18 of the ticket sales server 10 determines the amount to be returned to the user who purchased the ticket with the sales amount before the competition, and returns the amount to the user. .
　＜効果＞
　以上説明した実施形態によれば、ある座席５０に紐づいたチケットを購入していないユーザは、当該座席５０のロックを解除することができず、当該座席５０を使用できない。このため、当該座席５０に紐づいたチケットを購入したユーザが、当該座席５０を使用する場合に、他人が使用していた等の問題が生ずるのを未然に防止できる。一方、当該座席５０に紐づいたチケットを購入したユーザは、ロック状態を解除し、座席５０を使用可能状態にすることができる。
　したがって、座席使用可能システム１によれば、ユーザが購入したチケットに紐づいた座席５０を使用可能にすることができる。 <Effect>
According to the embodiment described above, a user who has not purchased a ticket associated with a certain seat 50 cannot unlock the seat 50 and cannot use the seat 50. For this reason, when the user who purchased the ticket linked to the seat 50 uses the seat 50, it is possible to prevent a problem that another user uses the seat 50 from occurring. On the other hand, the user who has purchased the ticket associated with the seat 50 can release the locked state and make the seat 50 usable.
Therefore, according to the seat availability system 1, the seat 50 associated with the ticket purchased by the user can be made available.
　また、チケット販売サーバ１０は、座席５０に設けられている物理的な機構により、座席５０において、ロック状態を解除し、使用可能状態にするためのロック解錠情報を送信する。例えば、物理的な機構を簡易的なダイヤルロックで構成し、このダイヤルロックの解除番号をロック解錠情報としてユーザがユーザ端末２０で受信し、ユーザがダイヤルロックを解錠番号に合わせることで、座席５０のロックを解除できる。このため、既存の座席５０に、一般的なダイヤルロックを設置するだけで、座席使用可能システム１を適用することが可能となる。 {Circle around (2)} The ticket sales server 10 uses a physical mechanism provided on the seat 50 to transmit unlocking information for releasing the locked state and enabling the seat 50 to be used. For example, a physical mechanism is configured by a simple dial lock, and the user receives the unlock number of the dial lock as lock unlock information at the user terminal 20 and the user adjusts the dial lock to the unlock number, The seat 50 can be unlocked. Therefore, only by installing a general dial lock on the existing seat 50, the seat usable system 1 can be applied.
　また、座席制御装置３０のロック手段３２は、使用可能状態の座席５０を、再度、ロック状態にすることを可能としたので、例えば、ある座席５０に対応づけられたチケットを購入したユーザが、競技の途中で帰ってしまった場合に、当該座席５０を、再度、ロック状態にすることできるので、当該座席５０が他のユーザに無断使用されてしまうのを防止できる。 Further, the locking means 32 of the seat control device 30 enables the seat 50 in the usable state to be locked again, so that, for example, a user who has purchased a ticket associated with a certain seat 50 If the player returns in the middle of the competition, the seat 50 can be locked again, so that the seat 50 can be prevented from being used by other users without permission.
　また、座席制御装置３０の検出手段３３により、座席５０が、ロック状態か使用可能状態かを検出する。これにより、チケット販売サーバ１０において、座席５０が、ロック状態か使用可能状態かを判別することが可能となるので、例えば、ある座席５０がロック状態であれば、当該座席５０に対応づけられたチケットを再販することが可能となる。 (4) The detection means 33 of the seat control device 30 detects whether the seat 50 is in the locked state or the usable state. Thus, in the ticket sales server 10, it is possible to determine whether the seat 50 is in the locked state or the usable state. For example, if a certain seat 50 is in the locked state, the seat 50 is associated with the seat 50. Tickets can be resold.
　また、チケット販売サーバ１０の販売手段１１により、座席ＩＤに対応づけられたチケットを販売する。これにより、競技場の座席５０の状態（ロック状態か使用可能状態）と、当該座席５０に対応づけられたチケットの販売状況と、を一元的に管理できるので、例えば、販売済みのチケットに対応づけられた座席５０が、ロック情報になっていれば、当該座席５０に対応づけられたチケットを再販することも可能となる。 (4) The ticket associated with the seat ID is sold by the sales means 11 of the ticket sales server 10. Thereby, the state of the seat 50 of the stadium (locked state or available state) and the sales situation of the ticket associated with the seat 50 can be centrally managed. If the seat 50 assigned is the lock information, the ticket associated with the seat 50 can be resold.
　また、チケット販売サーバ１０の販売手段１１により、競技中に、購入されたチケットの座席ＩＤに紐づいた識別情報６０が設置されている座席５０が、使用可能状態からロック状態になった場合、当該座席ＩＤに対応づけられたチケットを再販する。これにより、競技の運営者は、ある座席５０を有効に利用できるとともに、例えば、競技開始前にチケットを購入できなかったユーザは、競技の途中からでも、チケットを購入することができる。 In addition, when the seat 50 in which the identification information 60 associated with the seat ID of the purchased ticket is changed from the available state to the locked state by the selling means 11 of the ticket sales server 10 during the competition, The ticket associated with the seat ID is resold. Thereby, the operator of the competition can effectively use a certain seat 50 and, for example, a user who could not purchase a ticket before the start of the competition can purchase a ticket even during the competition.
　以上、本発明の実施形態について説明したが、本発明は上述したこれらの実施形態に限るものではない。また、本発明の実施形態に記載された効果は、本発明から生じる最も好適な効果を列挙したに過ぎず、本発明による効果は、本発明の実施形態に記載されたものに限定されるものではない。 Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments. In addition, the effects described in the embodiments of the present invention merely enumerate the most preferable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. is not.
　１・・・座席使用可能システム、１０・・・チケット販売サーバ、１１・・・販売手段、１２・・・取得手段、１３・・・判定手段、２０・・・ユーザ端末、３０・・・座席制御装置、３２・・・ロック手段、３２ａ・・・ロック部材、３３・・・検出手段、５０・・・座席、６０・・・識別情報 DESCRIPTION OF SYMBOLS 1 ... System which can use a seat, 10 ... Ticket sales server, 11 ... Sales means, 12 ... Acquisition means, 13 ... Judgment means, 20 ... User terminal, 30 ... Seat Control device, 32: locking means, 32a: locking member, 33: detecting means, 50: seat, 60: identification information

Claims (9)

  1. 　競技が行われる競技場の座席を使用可能にする座席使用可能システムであって、
    　ユーザが操作するユーザ端末から、前記座席に設置された識別情報を取得する取得手段と、
    　前記識別情報に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致するかを判定する判定手段と、を備え、
    　前記判定手段により一致したと判定された場合に、前記座席を使用できないロック状態を解除し、前記座席を使用可能状態にする座席使用可能システム。     A seat enabling system for enabling seats in a stadium where competitions are performed,
    Acquisition means for acquiring identification information installed in the seat from a user terminal operated by a user,
    Determining means for determining whether the seat ID associated with the identification information matches the seat ID of the purchased ticket,
    A seat availability system that releases a locked state in which the seat cannot be used and sets the seat in an available state when the determination unit determines that they match.
  2. 　前記座席に設けられている物理的な機構により、前記座席において、前記ロック状態を解除し、前記使用可能状態にするためのロック解錠情報を送信する送信手段を備える請求項１に記載の座席使用可能システム。 2. The seat according to claim 1, further comprising: a transmission unit configured to release the lock state and transmit unlocking information for enabling the use state in the seat by a physical mechanism provided in the seat. 3. Available system.
  3. 　前記座席の前記ロック状態を解除し、前記座席を前記使用可能状態にするロック手段を備え、
    　前記ロック手段は、前記使用可能状態の前記座席を、再度、前記ロック状態にすることが可能である請求項１又は２に記載の座席使用可能システム。     Locking means for releasing the locked state of the seat and setting the seat to the usable state,
    3. The seat usable system according to claim 1, wherein the locking unit is capable of bringing the seat in the usable state into the locked state again. 4.
  4. 　前記座席が、前記ロック状態か前記使用可能状態かを検出する検出手段を備える請求項１から３のいずれかに記載の座席使用可能システム。 4. The seat usable system according to any one of claims 1 to 3, further comprising a detection unit configured to detect whether the seat is in the locked state or the usable state.
  5. 　前記座席ＩＤに対応づけられた前記チケットを販売する販売手段を備える請求項１から４のいずれかに記載の座席使用可能システム。 The system according to any one of claims 1 to 4, further comprising a selling unit that sells the ticket associated with the seat ID.
  6. 　前記販売手段は、競技中に、購入された前記チケットの前記座席ＩＤに紐づいた前記識別情報が設置されている前記座席が、前記使用可能状態から前記ロック状態になった場合、当該座席ＩＤに対応づけられた前記チケットを再販する請求項５に記載の座席使用可能システム。 The selling means, when the seat in which the identification information associated with the seat ID of the purchased ticket is installed changes from the usable state to the locked state during the competition, The seat usable system according to claim 5, wherein the ticket associated with (i) is resold.
  7. 　競技が行われる競技場の座席を使用可能にする座席使用可能システムが実行する方法であって、
    　ユーザが操作するユーザ端末から、前記座席に設置された識別情報を取得するステップと、
    　前記識別情報に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致するかを判定するステップと、を含み、
    　前記判定手段により一致したと判定された場合に、前記座席を使用できないロック状態を解除し、前記座席を使用可能状態にする座席使用可能方法。     A method performed by a seat enabling system for enabling seats in a stadium where competitions are performed, the method comprising:
    From a user terminal operated by the user, acquiring identification information installed on the seat,
    Determining whether the seat ID associated with the identification information matches the seat ID of the purchased ticket,
    A seat enabling method in which, when it is determined by the determining means that the seats match, the locked state in which the seat cannot be used is released and the seat is enabled.
  8. 　競技が行われる競技場の座席を使用可能にする座席使用可能システムを、
    　ユーザが操作するユーザ端末から、前記座席に設置された識別情報を取得する取得手段、
    　前記識別情報に紐づいた座席ＩＤと、購入されたチケットの座席ＩＤとが、一致するかを判定する判定手段、として機能させ、
    　前記判定手段により一致したと判定された場合に、前記座席を使用できないロック状態を解除し、前記座席を使用可能状態にするためのプログラム。     A seat enabling system that enables the seats in the stadium where the competition takes place,
    Acquisition means for acquiring identification information installed in the seat from a user terminal operated by a user,
    Determining means for determining whether the seat ID associated with the identification information matches the seat ID of the purchased ticket,
    A program for releasing a locked state in which the seat cannot be used and bringing the seat into a usable state when the determining means determines that they match.
  9. 　請求項１から６のいずれかに記載の座席使用可能システムで使用可能となる座席。
     
          A seat that can be used with the seat usable system according to any one of claims 1 to 6.

PCT/JP2018/029855 2018-08-09 2018-08-09 Seat availability system, method, program, and seat WO2020031314A1 (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115222004A (en) * 2022-05-25 2022-10-21 广东爱尚游互联网科技有限公司 Method for calculating number of people in low-power-consumption wireless cushion based on amusement equipment

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Publication number Priority date Publication date Assignee Title
JPH10247261A (en) * 1997-03-04 1998-09-14 Rikuun Denki Kk System for managing issuing of today's ticket of seat reservation ticket
JP2004272790A (en) * 2003-03-11 2004-09-30 Nec Corp System for setting seat usage charge
JP2006318058A (en) * 2005-05-10 2006-11-24 Ic Brains Co Ltd Seat management system

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH10247261A (en) * 1997-03-04 1998-09-14 Rikuun Denki Kk System for managing issuing of today's ticket of seat reservation ticket
JP2004272790A (en) * 2003-03-11 2004-09-30 Nec Corp System for setting seat usage charge
JP2006318058A (en) * 2005-05-10 2006-11-24 Ic Brains Co Ltd Seat management system

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN115222004A (en) * 2022-05-25 2022-10-21 广东爱尚游互联网科技有限公司 Method for calculating number of people in low-power-consumption wireless cushion based on amusement equipment

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