WO2020019488A1 - Staff demission warning method and related devices - Google Patents

Staff demission warning method and related devices Download PDF

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Publication number
WO2020019488A1
WO2020019488A1 PCT/CN2018/107905 CN2018107905W WO2020019488A1 WO 2020019488 A1 WO2020019488 A1 WO 2020019488A1 CN 2018107905 W CN2018107905 W CN 2018107905W WO 2020019488 A1 WO2020019488 A1 WO 2020019488A1
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employee
data
departure
target
attribute
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PCT/CN2018/107905
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French (fr)
Chinese (zh)
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王智浩
杨冬艳
曹洋
秦威
董晓琼
刘玉洁
浮光纪
王郑
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平安科技(深圳)有限公司
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Publication of WO2020019488A1 publication Critical patent/WO2020019488A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/04Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/105Human resources

Definitions

  • the present application relates to the field of communication technology, and in particular, to an early warning method and related device for employee turnover.
  • the embodiment of the present application provides an early warning method and related device for employee turnover, which can predict the response information of employee turnover as an early warning of employee turnover, can reduce the human resource cost of employee management, increase the retention success probability of employee turnover, and reduce employee turnover.
  • the resulting loss is highly applicable.
  • an embodiment of the present application provides an early warning method for employee turnover, which includes:
  • sample data of the departing employee corresponding to the above-mentioned attributes of the leaving employee, and constructing the early warning model of the leaving employee based on the sample data of the leaving employee, wherein the sample data of the leaving employee includes at least the sample data of the first leaving employee and the sample data of the second leaving employee
  • the sample data of the first departure employee includes the employee attribute data and the first departure response information of the first type of employees
  • the above sample data of the second departure employee includes the employee attribute data and the second departure response information of the second type of employees
  • target turnover information corresponding to the target employee attribute data is determined, and the target turnover response information is used for early warning of the turnover of the target employee.
  • an embodiment of the present application provides an early warning device for employee turnover.
  • the early warning device includes:
  • a model building unit is configured to obtain the sample data of the turnover employee corresponding to the above-mentioned turnover attribute entry determined by the determination unit, and construct a warning model of the turnover employee based on the sample data of the turnover employee, wherein the sample data of the turnover employee includes at least the first turnover employee Sample data and sample data of the second employee.
  • the sample data of the first employee includes the employee attribute data of the first type of employee and the first departure response information.
  • the sample data of the second employee includes the information of the second type of employee.
  • a data processing unit configured to obtain target employee attribute data corresponding to the above-mentioned departure attribute entry determined by the determining unit in the employee data of the target employee, and input the above target employee attribute data into the employee departure warning model;
  • the determination unit is further configured to determine target turnover response information corresponding to the target employee attribute data input by the data processing unit based on the employee turnover warning model constructed by the model building unit, and the target turnover response information is used to target the target. Early warning of employee departures.
  • an embodiment of the present application provides a terminal device.
  • the terminal device includes a processor and a memory, and the processor and the memory are connected to each other.
  • the memory is configured to store a computer program that supports the terminal device to execute the method provided in the first aspect and / or any possible implementation manner of the first aspect.
  • the computer program includes program instructions, and the processor is configured to call the foregoing.
  • a program instruction executes the first aspect and / or the method provided in any possible implementation manner of the first aspect.
  • an embodiment of the present application provides a computer-readable storage medium.
  • the computer-readable storage medium stores a computer program, where the computer program includes program instructions, and when the program instructions are executed by a processor, the processor executes the instructions.
  • the human resource cost of employee management can be reduced, the retention success probability of employee turnover can be improved, the loss caused by employee turnover can be reduced, and the applicability is high.
  • FIG. 1 is a schematic flowchart of an early warning method for employee turnover provided by an embodiment of the present application
  • FIG. 2 is a schematic flowchart of a method for constructing an early warning model for employee turnover provided by an embodiment of the present application
  • FIG. 3 is a schematic structural diagram of an early warning device for employee turnover provided by an embodiment of the present application.
  • FIG. 4 is a schematic structural diagram of a terminal device according to an embodiment of the present application.
  • the early warning method for employee turnover provided in the embodiment of the present application (for convenience of description, the method provided in the embodiment of the present application may be referred to as short) can be applied to the human resource management system of various enterprises in various fields and industries, and the risk of human capital investment Control system, etc. are not limited here.
  • the method provided in the embodiment of the present application may build an employee departure warning model based on the employee data in the employee database of the enterprise, or based on the employee data of the same and / or similar fields and / or industries obtained by big data analysis.
  • the employee data of the target employees of the target enterprise collected in real time can be used to predict the target employee's departure response information, and the target employee's work status and / or departure dynamics can be grasped in time, and timely prevention and / or response can be achieved
  • the turnover of the target employee can reduce the human resource management cost of the enterprise and reduce the risk of the target employee's significant loss to the enterprise due to the turnover of the target employee.
  • the employee departure warning model provided in the embodiment of the present application can be constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings in various fields or industries, with high flexibility. ,Wide range of applications.
  • the following can take any employee in a certain field and / or a target company in a certain industry (for the convenience of description, the target employee can be used as an example) to leave the early warning model as an example, the method provided in the embodiment of this application Describe.
  • the method and related devices provided in the embodiments of the present application will be described below with reference to FIGS. 1 to 4 respectively.
  • the method provided in the embodiment of the present application may include determination of a departure attribute entry for employee departure warning, construction of an employee departure warning model, acquisition of employee attribute data of the target employee, and departure response of the target employee based on the employee departure warning model.
  • Data processing stages such as information prediction. For implementation manners of the foregoing data processing stages, refer to the implementation manners shown in FIG. 1 to FIG. 2 below.
  • FIG. 1 is a schematic flowchart of an early warning method for employee turnover provided by an embodiment of the present application.
  • the method provided in the embodiment of the present application may include the following steps S1 to S4:
  • the attributes of the departure attributes used for early warning of employee turnover can be determined first. Based on the determined departure attribute entries, more effective information can be selected from the employee data with a larger amount of data as the data basis for employee departure warnings, including the data basis for employee departure warning model training and the prediction of departure response information based on the employee departure warning model.
  • the data foundation can reduce the amount of data processing for employee turnover response information prediction, improve the accuracy of employee turnover response information prediction, and have stronger applicability.
  • the above-mentioned departure attribute entries include, but are not limited to, basic employee information, employee positions, employee tenure, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment items, employee home address, One or more combinations of employee attendance, employee leave frequency, and frequency of login job application URL may be determined according to actual application scenarios, and there is no limitation here.
  • the construction of an employee departure warning model may include modeling data acquisition of the employee departure warning model, training of the employee departure warning model, and testing of the employee departure warning model during data processing stages. Please refer to FIG. 2 together.
  • FIG. 2 is a schematic flowchart of a method for constructing an early warning model for employee turnover provided by an embodiment of the present application.
  • the construction of the employee departure warning model provided in the embodiment of the present application can be described by the implementation methods provided in steps S21 to S23 as follows.
  • the modeling data of the above-mentioned employee departure warning model may be sample data of the employee departure warning model.
  • the modeling data is used as an example for description below.
  • the modeling data of the above-mentioned employee departure warning model may be derived from the employee data in the employee data system of the target enterprise.
  • the target company's employee data system can be a data management system that stores employee data, and can also monitor employee data transmission and reception records (including Internet access records, instant communication records, and / or file transmission and reception records, etc.) on the corporate LAN.
  • the employee data system will be taken as an example for description below.
  • the modeling data of the above-mentioned employee departure warning model can also be derived from employee data of other companies in the same and / or similar fields and / or industries as the target enterprise obtained by big data analysis, or other more data acquisition paths
  • the obtained employee data can be determined according to the actual application scenario, and there is no limitation here.
  • the modeling data of the employee departure warning model can come from multiple paths, which improves the source diversity of the modeling data of the employee departure warning model, thereby improving the prediction accuracy of the employee departure warning model during training. Enhance the applicability of the employee departure warning model.
  • the corresponding employee attributes can be selected based on the acquired employee data.
  • the sample data of the resignation employees is used to obtain the modeling data of the employee departure warning model.
  • the sample data of the attributive employees corresponding to the above at least two types of termination response information will be described below by using the sample data of the first and second termination responses as examples.
  • at least two types of turnover response sample data including the first departure response information and the second departure response information mentioned above include any type of turnover employee sample data corresponding to any type of turnover response information.
  • the above-mentioned sample data of the departing employees may include the sample data of the departing employees and / or the employees who have submitted the application for resignation but have not yet left, and at least the sample data of the first leaving employee and the second leaving response corresponding to the first departure response information.
  • Sample data of the second departure employee corresponding to the information may be employee sample data corresponding to a type of employee who has the departure reason as the first departure reason (for example, salary).
  • the first departure response information may be Including retention schemes or stop-loss schemes for the resignation of retired employees such as salaries, or the deadline for dealing with the resignation of such employees.
  • the above-mentioned transaction processing period may be a brewing period for employees who leave for this type of reason for resignation (that is, salary).
  • a retention plan or a stop-loss plan for employee resignation is adopted to handle retention or stop-loss transactions. duration.
  • a corresponding retention plan or stop loss plan can be taken in time to handle retention or stop loss matters in response to employee turnover.
  • the brewing period for employee turnover can be understood as the period from when the employee's intention to leave is revealed to when the employee leaves. Understandably, employee turnover is often not an immediate action made by the brain, but an idea that has occurred within a certain period of time, and then in the process of daily work, there have been frequent leave of absence, slow work and online job applications, such as job posting intentions.
  • the performance of these performances until the employee leaves the post is also the period during which the employee is planning to leave. This period of time can be referred to as the period during which the employee is leaving.
  • the modeling data of different data types and / or data contents can be correspondingly trained to obtain an employee departure warning model suitable for outputting different lengths of the brewing period.
  • the modeling data includes the departure period of a certain type of employees, and a set of network parameters can be obtained through training in this part of the modeling data, so that the employee departure warning model with such a set of network parameters can be based on
  • the input employee attribute data corresponds to the ability to output the brewing period of employee turnover.
  • the brewing period of employee turnover based on the employee departure warning model can be used as one of the employee's departure response information.
  • the brewing period included in the above modeling data may exist through a label or a threshold.
  • the brewing periods in the modeled data can be divided into multiple categories according to one month, two months, three months, or half a year.
  • the gestation period can be marked with labels of different values. For example, assuming that the form of the brewing period in the modeling data is a label, you can mark the brewing period of one month, two months, three months, or half a year by the value of the label 0, 1, 2, or 3, Therefore, multiple sets of network parameters can be obtained through training of modeling data containing multiple categories of gestation deadlines, so that the employee departure warning model can predict the employee attribute data of the input target employees to obtain the gestation deadlines of the target employees' departure. Coping with information.
  • the employee's departure is often due to more different reasons, different objective reasons, and / or different subjective reasons. Different reasons for leaving may determine whether employees' thoughts of leaving can be eliminated, whether employees can be retained, or whether the losses caused by employees leaving can be eliminated in a timely manner.
  • the modeling data of different data types and / or data contents can be correspondingly trained to obtain an employee departure warning model suitable for the output retention plan and / or the stop loss plan.
  • the modeling data includes retention plans and / or stop-loss plans for different types of employees who are leaving based on different reasons for leaving, and a set of network parameters can be obtained through this part of the modeling data training, so that A set of network parameter employee departure warning models have the ability to output employee departure response information such as retention plans and / or stop-loss plans based on the input employee attribute data. Therefore, based on the above-mentioned employee departure warning model, multiple sets of network parameters can be obtained through training of modeling data of multiple retention plans and / or stop-loss plans, so that the employee departure warning model can predict any target employee data input. Get a retention plan and / or a stop loss plan for the target employee.
  • the modeling data of the above-mentioned employee departure warning model may further include employee data and reason for departure in historical data of employee departure within a certain period of time, including a retention plan and / or termination plan for employee departure. Loss scheme.
  • the retention plan and / or stop loss plan included in the modeled data can also exist in the form of labels or thresholds. For details, refer to the foregoing implementation manners. More details. For the convenience of description, the information such as the brewing deadline, retention plan, and / or stop loss plan for the above employees will be collectively referred to as the termination information below.
  • employee attribute data data other than the departure response information in the modeling data of the above-mentioned employee departure warning model
  • employee attribute data For example, for the first departure employee sample data corresponding to this type of departure employee whose reason for departure is the first departure reason, in addition to the first departure response information, there is also the attribute data of the first departure employee corresponding to the first departure employee ( For the convenience of description, it can be set as the attribute data of the first employee to leave).
  • the second departure employee sample data includes the second departure response information, as well as the second departure employee attribute data. (For the convenience of description, it can be set as the attribute data of the second departing employee), which will not be described below.
  • the modeled data of the above employee departure warning model includes the sample data of the first employee and the sample data of the second employee.
  • the sample data of the employee who responded to the departure information includes, but is not limited to, basic employee information and employee positions.
  • the employee data obtained by combining one or more of the above-mentioned departure attribute entries is the employee attribute data of the departing employee.
  • the above basic employee information may include, but is not limited to, personal identification information of employees (including but not limited to identity, ID, such as an ID card number, etc.), education and contact information, etc., and employee enterprise identification information (including but not limited to Title, position, or position level, etc.), employee employment history, employee personality, and employee communication mode, and other data types can be determined based on actual application scenarios, and there are no restrictions here.
  • employee attributes such as job title, employee tenure, employee income level, employee performance, employee attendance, employee leave frequency, and login job website frequency can be used as employee departure risk prediction parameters for employee departure response information prediction.
  • employee's latest promotion interval (which can reflect the employee's promotion space), employee reward and punishment items, and the employee's home address (which can reflect the employee's time to commute) can be used as employee departure induction parameters for employee departure response information. No restrictions are predicted here.
  • the corresponding resignation response information may be based on the respective resignation response information.
  • the employee data is obtained from the sample data of the employee who has left the corresponding attributes of the employee, so as to obtain the sample data of the employee who corresponds to each of the information on the response to the departure, which is used as the modeling data of the employee departure warning model.
  • the above sample data of the employees who left the corresponding response information is part of the data of the employees who left the corresponding response information. This part of the data can be filtered based on the above-mentioned attributes of the departure attributes, and can be obtained from the larger amount of data.
  • More effective information is selected from the employee data as the data basis for the prediction of employee turnover information, which can reduce the amount of data processing for the prediction of employee turnover information, improve the accuracy of the prediction of employee turnover information, and have stronger applicability.
  • the sample data of the turnover employees corresponding to each of the turnover response information is selected from the data of the turnover employees corresponding to each of the turnover response information as modeling data, and then the modeling data may be constructed based on the modeling data.
  • the attribute characteristic pairs of departing employees In the process of constructing the attributes of the resignation employee, the resignation response information corresponding to the sample data of each resignation employee can be labeled in the form of a label, and the characteristics corresponding to the resignation response information are generated based on the label.
  • the first departure response information may be based on the tag 1 tag
  • the second departure response information may be based on the tag 2 tag
  • a feature corresponding to the first departure response information (such as a feature represented by a character “0”) may be generated based on the tag 1.
  • the feature corresponding to the second departure response information based on the tag 2 (for example, a feature represented by a character “1”) is not limited herein.
  • an attribute characteristic pair of a departing employee includes the attribute characteristic of a first employee corresponding to the first departure response information and the attribute characteristic of a second employee corresponding to the second departure response information.
  • the attribute characteristics of the first departure employee corresponding to the first departure response information may be constructed from sample data of the first departure employee corresponding to the first departure response information.
  • the attribute characteristics of the second departure employee corresponding to the second departure response information may be constructed from sample data of the second departure employee corresponding to the second departure response information.
  • the attribute characteristic of the first departure employee corresponding to the above first departure response information can be used as a positive sample feature in the attribute characteristic pair of the departure employee
  • the attribute characteristic of the second departure employee corresponding to the above second departure response information can be used as The negative sample features in the attribute characteristic pairs of departing employees can be used to train the initial network model for the prediction of termination response information based on one positive and one negative sample characteristics to obtain the first departure response information or the second departure response information.
  • the above-mentioned predicted departure turnover information based on the employee departure warning model is the first departure response information or the second departure response information is only an example, including but not limited to the first departure response information and the second departure response information, which may be specifically based on actual applications.
  • the scene is determined, and there are no restrictions here.
  • the attribute characteristics of the resignation employee corresponding to the resignation response information are obtained.
  • the attribute characteristics of the first departing employee may be represented by a multi-character feature vector, and the feature vector may be composed of three partial features.
  • the above-mentioned three partial characteristics may include the basic information of the employee in the attribute data of the first employee, the employee turnover risk prediction parameter, and the employee's departure induction parameter.
  • any one of the above three partial features may be composed of one or more characters, one or more sets of characters, and / or one or more dimensions of characters, and is not limited herein.
  • the above basic employee information can include 5 dimensions of employee personal identity information, employee corporate identity information, employee employment history, employee personality, and employee communication mode
  • 5 characters or 5 groups of characters or 5 Dimension characters, etc. are not limited here
  • each of the above 5 characters can represent information of one dimension.
  • the information of each dimension can be classified separately, and different types of information (such as 0 or 1) are used to mark the information of different categories, and then the corresponding identifier of the information of each dimension can be obtained, so that the information of each dimension can be correspondingly
  • the combination of the identifiers obtains the basic information characteristics of the employees containing 5 characters. For example, if the employee's personal identification number is used to represent the employee's personal identification information, it can be classified according to the year of the year in the ID number, and each age can be marked with a logo, which can be used in the above basic employee information The characteristics of the characters corresponding to the employee's personal identification information in the characteristics.
  • the characteristics of each character in the above-mentioned five-character employee basic information characteristics can be determined, so that the five-character employee basic characteristic information characteristics can be obtained.
  • the characters corresponding to the dimensions may be filled in with blanks, etc. to construct the features corresponding to the dimensions, which is not limited here.
  • the employee turnover risk prediction parameters include the position of the employee (can be classified and identified according to the position, etc.), the term of the employee's work (can be classified and classified according to the length of the term, etc.), and the employee's income level (can be classified according to the level of income) Classification and identification, etc.), employee performance (classification and identification according to excellent, good or poor grades, etc.), employee attendance (classification and identification according to the number of days of absence, etc.), employee leave frequency (can be performed in accordance with frequency and segmentation) Category ID, etc.) and the frequency of login job search URLs (such as classification and identification based on frequency segmentation), and 7 dimensions of information, you can use 7 characters (or 7 groups of characters or 7 dimensions of characters, etc.), not here Restriction) represents the characteristics abstracted by the employee turnover risk prediction parameters.
  • employee turnover risk prediction parameter characteristics For the convenience of description, it may be referred to as the employee turnover risk prediction parameter characteristics, etc., and is not limited here.
  • the implementation process of the above-mentioned employee turnover risk prediction parameter characteristics obtained by abstracting the above-mentioned employee turnover risk prediction parameter characteristics can refer to the corresponding implementation manner of the above-mentioned employee basic information characteristics, which is not limited here.
  • employee departure induction parameters include the employee's latest promotion interval (can be classified according to the promotion interval of different lengths, etc.), employee reward and punishment items (according to the category of employees' reward and punishment item classification, etc.), and the employee's home address (according to the employee
  • the time-consuming time of commuting by segmentation, classification, identification, etc.), 3 dimensions of information, etc. can use 3 characters (or 3 groups of characters or 3 dimensions of characters, etc., without restrictions here) to indicate employee induction of departure
  • the features abstracted by the parameters are simply referred to as the features of employee induction parameters for the convenience of description, and are not limited here.
  • the attribute attribute pairs of the employee turnover may be input into the initial network model of the employee departure alert model.
  • the above-mentioned initial network model is used to learn the data characteristics of the employee turnover included in the input employee attribute feature pair and the corresponding labeling characteristics of the termination response information to obtain employees having the ability to output the termination response information corresponding to any of the employee data characteristics.
  • Departure warning model the feature data of the turnover employee included in the above modeling data includes the attributes of the first turnover employee attribute and the attributes of the second departure employee attribute, and the tag characteristics corresponding to each of the termination response information include at least the tags corresponding to the first termination response information.
  • the initial network model of the above employee departure warning model may be a backpropagation (BP) neural network model, or other types of neural network models, which are not limited herein.
  • the activation function of the above employee departure warning model may be a sigmoid function, etc., which may be specifically determined according to an actual application scenario, and is not limited herein.
  • the output of the above-mentioned employee departure warning model is a label or threshold corresponding to each departure response information, and further specific departure response information may be determined based on the label or threshold corresponding to each departure response information. It can be determined according to the actual application scenario, and there is no limitation here.
  • the test data of the resignation employee includes at least one kind of test information of the resignation response information, and further, at least one test feature of the resignation employee may be constructed based on the test data of the at least one kind of resignation response information.
  • the characteristics of the employee turnover test can be constructed, and then the accuracy of the departure response information prediction of the employee departure warning model can be tested based on the constructed employee test features.
  • the departure attribute entries of the employee data included in the above-mentioned employee turnover test data, and the data types (or data dimensions) included in each of the departure attribute entries can be compared with the employees included in the modeling data of the employee departure warning model.
  • the departure attribute entries of the data and the data types (or data dimensions) included in each departure attribute entry are the same. There is no restriction here, which can ensure the test effectiveness of the employee departure warning model and improve the test results of the employee departure warning model. Accuracy, enhancing the applicability of the employee departure warning model.
  • the characteristics of the departure employee test data constructed by the above-mentioned employee departure test data can be learned and the termination response information corresponding to the departure employee test data can be output, and then the employee departure alert model can be based on the foregoing employee departure warning model.
  • Predict the termination response information for the test characteristics of the above employee departures and combine the test departure data with the actual employee departure response information corresponding to the known employee departures to calculate the loss value of the output of the employee departure warning model (such as the label corresponding to the departure termination information and / Or the difference between the thresholds, etc., which is not limited here).
  • the output loss value of the above-mentioned employee departure warning model can be fed back to the employee departure warning model, and the optimization of network parameters of the above employee departure warning model based on the above-mentioned loss value can improve the prediction accuracy and applicability of the employee departure warning model. Stronger.
  • the training samples are obtained from the sample data of various employees who left the company. Based on the attribute data of the employees who correspond to the various departure response information, a departure for model training can be constructed. Feature pairs of employee attributes, used to train the employee departure warning model, so that the model has the ability to output the corresponding response information for the employee attribute characteristics corresponding to any employee data, so that the employee departure corresponding to any employee data can be predicted based on the employee departure warning model.
  • Response information realizing effective prediction of employee turnover response information, which can enhance the response feasibility of employee turnover, reduce the human resource cost of employee management, increase the retention success probability of employee turnover, reduce the loss caused by employee turnover, and applicability high.
  • the target company when the target company needs to monitor the status of employees in a certain part including the target employees (such as monitoring the departure status of employees who have been employed for half a year), they must grasp the employee's resignation dynamics and possible resignation responses.
  • the employee data of some employees (for example, target employees) of the target enterprise to be tested can be obtained, and based on the obtained employee data of some employees to be tested, the employee attribute characteristics corresponding to each employee can be constructed and the employee departure warning model can be input.
  • Each employee attribute characteristic of the part to be tested is learned through the employee departure warning model (and / or processed, used, etc., for convenience of description, the following will take learning as an example), and the predicted departure response information of each employee is correspondingly output.
  • the prediction of the turnover information of the target employee will be taken as an example.
  • a departure attribute entry for the employee departure warning may be determined first, and the target employee attribute data collected by the employee departure warning and the establishment of the employee departure warning model may be maintained.
  • the data types of the model data are consistent, which can ensure the prediction accuracy of the above-mentioned employee turnover response information and enhance the reliability of the employee departure warning.
  • the types of data included in the above-mentioned departure attribute entry may be specifically referred to the implementation manner provided in step S21 in the foregoing embodiment, and details are not described herein again.
  • the employee data of the target employee may be obtained from the employee data system of the company to which the target employee belongs, and then the target employee attribute corresponding to the departure attribute entry may be obtained from the employee data of the target employee obtained above. data.
  • the above-mentioned employee data of the target employee may also be based on the collected instant messaging records of the target employee (for example, historical chat records based on instant messaging devices, or mobile phone SMS records, etc.) and / or the online data records of the target employee , Obtaining target employee attribute data corresponding to the above-mentioned departure attribute entry from the above instant messaging record and / or online data record.
  • the data type included in the target employee attribute data may be consistent with the data type of the attribute data of the terminated employee included in the modeling data of the employee departure warning model.
  • the collection of employee data of the target employee is various, which can improve the richness of the employee data of the target employee, and further enhance the effectiveness of the target employee attribute data for the employee departure warning, thereby improving the employee departure.
  • the accuracy of prediction of response information is more applicable.
  • the implementation method of constructing the target employee attribute characteristics based on the employee attribute data of the target employee may be the same as the construction method of the attribute characteristics of the departing employee in the modeling data of the above-mentioned employee departure warning model. For details, refer to the above steps. The implementation manner provided by S21 is not repeated here. After the target employee attribute characteristics are constructed based on the target employee attribute data, the target employee attribute characteristics can be input into the employee departure warning model, the target employee attribute characteristics are learned based on the employee departure warning model, and the target employee correspondence is determined. Termination Response Information.
  • the employee departure warning model learns the attribute characteristics of the target employee, it can output the target employee's departure response information label or the departure response information threshold value correspondingly, and then the target can be determined based on the above departure response information label or the departure response information threshold value.
  • Staff turnover information For example, when the employee departure warning model learns the attributes of the target employee and the corresponding output departure information label is label 1 or the departure response information threshold is threshold 1, it can be determined that the result of the prediction of the departure response information for the target employee is First departure response information.
  • the output response information label corresponding to the output can be label 2 or the threshold value of the departure response information is threshold 2, then it can be determined that the prediction result of the target employee's departure response information is the first Second departure response information.
  • the possible termination response information of the target employee can be determined based on the termination response information label output by the employee departure warning model.
  • the data type and / or data content corresponding to the target employee attribute characteristics of the employee departure warning model is obtained by filtering and inputting based on the employee data of the target employee, and may be related to the training and / or testing stage of the employee departure warning model.
  • the input modeling data and / or test data have the same data type and / or data content.
  • the data types and / or data contents collected and filtered during the training, testing, and use phases of the employee departure warning model are the same, so that the employee departure warning model can better utilize the input employee's target employee attribute characteristics. Learning and outputting the corresponding departure response information can increase the accuracy of the prediction of the departure response information of the employee departure warning model.
  • the above-mentioned departure response information may be used to generate early-warning information of the employee departure and send it to the target employee for human resource management and / or Human resources risk management management of employee managers.
  • the above-mentioned early-warning information may be an early-warning email of the employee, or an early-warning report file composed of the information about the employee's leaving response and its corresponding employee attribute data, etc., which can be determined according to the actual application scenario, and will not be done here. limit.
  • the above employee management personnel may be the boss of the target employee, the department head of the department to which the target employee belongs, or the human resource supervisor and / or human resource risk control supervisor of the target enterprise, etc., which can be determined according to the actual application scenario, and there is no limitation here.
  • the early-warning information generated through the above-mentioned turnover response information of the target employee can be used to prompt the employee management personnel to determine the source of the turnover risk of the target employee based on the predicted turnover response information in combination with the target employee's employee data.
  • the employee departure warning model may be constructed based on the employee data obtained from the enterprise employee database or the employee data obtained from multiple data paths such as enterprise employee data obtained from big data analysis.
  • the employee data of the target employees of the target company monitored in real time can be used to predict the departure response information of the target employees.
  • the target employee's departure response information the target employee's turnover trends can be grasped in time to prevent and / or respond.
  • the turnover of the target employee can reduce the human resource management cost of the enterprise, increase the retention success probability of the employee turnover, and then reduce the risk of the target employee's departure from bringing significant losses to the enterprise.
  • the employee departure warning model provided in the embodiment of this application is constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings of enterprises in various fields or industries, with high flexibility. ,Wide range of applications.
  • FIG. 3 is a schematic structural diagram of an early warning device for employee turnover provided by an embodiment of the present application.
  • the early warning device for employee turnover provided in the embodiments of the present application includes:
  • a determining unit 31 is configured to determine a departure attribute entry for employee turnover warning.
  • a model constructing unit 32 is configured to obtain sample data of the terminated employee corresponding to the above-mentioned termination attribute entry determined by the determining unit 31, and construct a early warning model of the terminated employee according to the above-mentioned sampled employee data, where the sampled employee data includes at least the first Sample data of former employees and sample data of second employees.
  • the above sample data of first employees includes the employee attribute data of the first type of employees and first departure response information
  • the above sample data of the second employees includes the second type of employees.
  • the data processing unit 33 is configured to obtain target employee attribute data corresponding to the above-mentioned departure attribute entry determined by the determining unit 31 among the employee data of the target employee, and input the above-mentioned target employee attribute data into the employee departure warning model.
  • the determining unit 31 is further configured to determine target turnover response information corresponding to the target employee attribute data input by the data processing unit based on the employee turnover warning model constructed by the model building unit, and the target turnover response information is used for the Alert the departure of target employees.
  • the above-mentioned departure attribute entries include: employee basic information, employee position, employee working term, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment program, employee home address, employee attendance , One or more combinations of employee leave frequency and login job frequency.
  • the foregoing data processing unit 33 is configured to:
  • model building unit 32 is configured to:
  • Acquiring data of at least two types of departure response information for employee departure warning training wherein the at least two types of departure response information include at least the first departure response information and the second departure response information;
  • the data includes employee attribute data and departure response information for a class of departing employees;
  • At least one attrition employee attribute characteristic pair is constructed based on the sample data of the at least two attrition employees corresponding to the above-mentioned resignation response information, and an early warning model of employee turnover is constructed according to the at least one attrition employee attribute characteristic pair.
  • model building unit 32 is configured to:
  • the employee data corresponding to at least two types of termination response information including the response information is used as the termination employee data for the employee departure warning training.
  • model building unit 32 is configured to:
  • employee data corresponding to at least two types of resignation response information including the first resignation response information and the second resignation response information are selected as the resignation employee data used for employee resignation early warning training.
  • the early warning device further includes:
  • An early warning information output unit 34 configured to generate early warning information for employee turnover based on the target departure response information determined by the determining unit 31, and output the early warning information to an employee manager who manages the target employee;
  • the above-mentioned early warning information includes early warning emails and / or early warning report files;
  • the above-mentioned early warning emails and / or early warning report files include one or more types of information on the deadlines for dealing with employee departures, retention plans for employee departures, and stop loss programs for employee departures.
  • the above-mentioned early warning device for employee turnover can implement the implementation manners provided by the steps in FIG. 1 to FIG. 2 described above through each of its built-in functional modules.
  • the above-mentioned determining unit 31 may be used to perform the implementation methods such as determining the attribute of the departure attribute in each of the above steps, and the prediction of the employee departure response information.
  • the above model building unit 32 may be used to execute the implementation manners described in the relevant steps in the construction of the employee departure warning model in the above steps.
  • the above-mentioned data processing unit 33 may be used to implement implementation methods such as collecting employee data, filtering employee attribute data, and constructing employee attribute characteristics in the foregoing steps. For details, refer to the implementation methods provided in the foregoing steps, and details are not described herein again.
  • the above-mentioned early warning information output unit 34 may be used to implement the implementation methods of generating and outputting the early warning information of the employee departure warning in the foregoing embodiments. For details, refer to the implementation methods provided in the foregoing embodiments, and details are not described herein again.
  • the early warning device for employee departure may build an early warning model for employee departure based on employee data obtained from multiple data paths, such as enterprise employee data obtained from an enterprise employee database or enterprise data obtained by big data analysis.
  • employee data of the target employees of the target company monitored in real time can be used to predict the departure response information of the target employees.
  • the target employee's turnover trends can be grasped in time to prevent and / or respond. The turnover of the target employee can reduce the human resource management cost of the enterprise, increase the retention success probability of the employee turnover, and then reduce the risk of the target employee's departure from bringing significant losses to the enterprise.
  • the employee departure warning model provided in the embodiment of this application is constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings of enterprises in various fields or industries, with high flexibility. ,Wide range of applications.
  • FIG. 4 is a schematic structural diagram of a terminal device according to an embodiment of the present application.
  • the terminal device in this embodiment may include one or more processors 401 and a memory 402.
  • the processor 401 and the memory 402 are connected via a bus 403.
  • the memory 402 is configured to store a computer program.
  • the computer program includes program instructions.
  • the processor 401 is configured to execute the program instructions stored in the memory 402, and perform the following operations:
  • sample data of the departing employee corresponding to the above-mentioned attributes of the leaving employee, and constructing an early warning model of the leaving employee based on the sample data of the leaving employee, wherein the sample data of the leaving employee includes at least the sample data of the first leaving employee and the sample data of the second leaving employee.
  • the sample data of the first departure employee includes the employee attribute data and the first departure response information of the first type of employees
  • the above sample data of the second departure employee includes the employee attribute data and the second departure response information of the second type of employees;
  • target turnover information corresponding to the target employee attribute data is determined, and the target turnover response information is used for early warning of the turnover of the target employee.
  • the above-mentioned departure attribute entries include: employee basic information, employee position, employee working term, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment program, employee home address, employee attendance , One or more combinations of employee leave frequency and login job frequency. Based on the departure attribute entry, more effective information can be selected from the employee data with a larger amount of data as the data basis for the employee departure response information prediction, thereby reducing the data processing amount of the employee departure response information prediction and improving the accuracy of the employee departure response information prediction. Rate, more applicable.
  • the foregoing processor 401 is configured to:
  • Collect the instant messaging record of the target employee and / or the online data record of the target employee and obtain the target employee attribute data corresponding to the departure attribute entry from the instant communication record and / or the online data record.
  • the foregoing processor 401 is configured to:
  • Acquiring data of at least two types of departure response information for employee departure warning training wherein the at least two types of departure response information include at least the first departure response information and the second departure response information;
  • the data includes employee attribute data and departure response information for a class of departing employees;
  • At least one attribute attribute pair of the terminated employee based on the sample data of the at least two employee termination response information, wherein the attribute attribute pair of the at least one terminated employee attribute includes the attribute attribute of the employee of the first type of termination and the characteristic attribute of the second type of termination Employee attribute characteristics of employees,
  • An early warning model for employee turnover is constructed based on at least one of the attributes of the employee turnover.
  • the foregoing processor 401 is configured to:
  • the employee data corresponding to at least two types of termination response information including the response information is used as the termination employee data for the employee departure warning training.
  • the foregoing processor 401 is configured to:
  • employee data including at least two types of departure response information including the above-mentioned first departure response information and the above-mentioned second departure response information is selected as the employee data used for employee departure warning training.
  • the foregoing processor 401 is further configured to:
  • the above warning information includes a warning email and / or a warning report file.
  • the above-mentioned early warning emails and / or early warning report files include one or more types of information on the deadlines for dealing with employee departures, retention plans for employee departures, and stop loss programs for employee departures.
  • the processor 401 may be a central processing unit (CPU), and the processor may also be another general-purpose processor or a digital signal processor (DSP). , Application specific integrated circuit (ASIC), ready-made programmable gate array (field programmable gate array), or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc.
  • a general-purpose processor may be a microprocessor or the processor may be any conventional processor or the like.
  • the memory 402 may include a read-only memory and a random access memory, and provide instructions and data to the processor 401. A part of the memory 402 may further include a non-volatile random access memory. For example, the memory 402 may also store information of a device type.
  • the terminal device can implement the implementation manners provided by the steps in FIG. 1 to FIG. 2 through the built-in functional modules.
  • the terminal device can implement the implementation manners provided by the steps in FIG. 1 to FIG. 2 through the built-in functional modules.
  • the terminal device may construct an employee departure warning model based on employee data obtained from multiple data paths such as enterprise employee data obtained from big data analysis or enterprise employee data obtained by big data analysis.
  • employee data of the target employees of the target company monitored in real time can be used to predict the departure response information of the target employees.
  • the target employee's departure response information the target employee's turnover trends can be grasped in time to prevent and / or respond
  • the turnover of the target employee can reduce the human resource management cost of the enterprise, increase the retention success probability of the employee turnover, and then reduce the risk of the target employee's departure from bringing significant losses to the enterprise.
  • the employee departure warning model provided in the embodiment of this application is constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings of enterprises in various fields or industries, with high flexibility. ,Wide range of applications.
  • An embodiment of the present application further provides a computer-readable storage medium.
  • the computer-readable storage medium stores a computer program.
  • the computer program includes program instructions. When the program instructions are executed by a processor, each step in FIG. 1 to FIG. 2 is implemented.
  • the computer-readable storage medium may be an early warning device for employee turnover provided by any of the foregoing embodiments or an internal storage unit of the terminal device, such as a hard disk or a memory of an electronic device.
  • the computer-readable storage medium may also be an external storage device of the electronic device, such as a plug-in hard disk, a smart media card (SMC), a secure digital (SD) card, Flash card, etc.
  • the computer-readable storage medium may include both an internal storage unit and an external storage device of the electronic device.
  • the computer-readable storage medium is used to store the computer program and other programs and data required by the electronic device.
  • the computer-readable storage medium can also be used to temporarily store data that has been or will be output.

Abstract

A staff demission warning method and device. The staff demission warning method comprises: determining a demission attribute entry for staff demission warning (S1); obtaining leaving staff sample data corresponding to the demission attribute entry, and constructing a staff demission warning model according to the leaving staff sample data (S2); obtaining target staff attribute data corresponding to the demission attribute entry in staff data of a target staff, and inputting the target staff attribute data into the staff demission warning model (S3); and determining target demission dealing information corresponding to the target staff attribute data on the basis of the staff demission warning model (S4), the target demission dealing information being used for warning the demission of the target staff. The staff demission warning method and device can predict the staff demission dealing information, reduce human resource costs of staff management, improve the retention success rate of staff demission, reduce the damage caused by staff demission, and are high in applicability.

Description

员工离职的预警方法及相关装置Early warning method and related device for employee turnover
本申请要求于2018年7月25日提交中国专利局、申请号为201810825916.9、申请名称为“员工离职的预警方法及相关装置”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。This application claims the priority of a Chinese patent application filed with the Chinese Patent Office on July 25, 2018, with application number 201810825916.9, and with the application name of "Employment Pre-Warning Method and Related Device", the entire contents of which are incorporated herein by reference. in.
技术领域Technical field
本申请涉及通信技术领域,尤其涉及一种员工离职的预警方法及相关装置。The present application relates to the field of communication technology, and in particular, to an early warning method and related device for employee turnover.
背景技术Background technique
在各个领域各个行业的企业发展过程中,新员工的加入以及老员工的离开早已是司空见惯的现象。然而,无论是在哪个领域的哪个企业,核心员工对企业发展的作用均是极其重要,例如,在企业的各个发展阶段,核心员工的工作表现往往都可以为企业的业绩增长添加浓墨重彩的一笔,也可以为企业的业务发展带来重大突破。此外,核心员工往往也可以在企业的关键发展阶段做出关键性的方向性指导,带领企业走上发展新高度。然而,现如今,企业的核心员工离职现象严重,核心员工的离职不仅会给企业造成人力资本投资的损失,增加企业的人力资源的重新配置成本,同时也可能在离开的一段时间内使得企业的发展停滞不前。因此,如何预测企业员工的离职与否的动态以及时做出应对措施成为各个企业的人力资源管理乃至企业发展中亟待解决的问题之一。In the development of enterprises in various fields and industries, the addition of new employees and the departure of old employees have long been commonplace. However, the role of core employees in the development of an enterprise is extremely important regardless of which company is in which field. For example, the performance of core employees can often add a strong stroke to the growth of the company's performance at all stages of the company's development. Can also bring major breakthroughs to the business development of the enterprise. In addition, core employees can also provide key directional guidance at key development stages of the enterprise, leading the enterprise to a new level of development. However, nowadays, the turnover of core employees of the company is serious. The turnover of core employees will not only cause the loss of human capital investment, increase the cost of human resources reconfiguration, but may also make the company's Development has stalled. Therefore, how to predict the dynamics of employee turnover or make timely response measures has become one of the issues that need to be resolved in the human resource management and even the development of enterprises.
发明内容Summary of the Invention
本申请实施例提供一种员工离职的预警方法及相关装置,可预测员工离职的应对信息用作员工离职的预警,可减少员工管理的人力资源成本,提高员工离职的挽留成功概率,降低员工离职所带来的损失,适用性高。The embodiment of the present application provides an early warning method and related device for employee turnover, which can predict the response information of employee turnover as an early warning of employee turnover, can reduce the human resource cost of employee management, increase the retention success probability of employee turnover, and reduce employee turnover. The resulting loss is highly applicable.
第一方面,本申请实施例提供了一种员工离职的预警方法,该方法包括:In a first aspect, an embodiment of the present application provides an early warning method for employee turnover, which includes:
确定用于员工离职预警的离职属性条目;Determine the departure attribute entries for employee departure warnings;
获取与上述离职属性条目对应的离职员工样本数据,根据上述离职员工样本数据构建离职员工预警模型,其中,上述离职员工样本数据中至少包括第一离职员工样本数据和第二离职员工样本数据,上述第一离职员工样本数据中包括第一类离职员工的员工属性数据和第一离职应对信息,上述第二离职员工样本数据中包括第二类离职员工的员工属性数据和第二离职应对信息;Obtaining the sample data of the departing employee corresponding to the above-mentioned attributes of the leaving employee, and constructing the early warning model of the leaving employee based on the sample data of the leaving employee, wherein the sample data of the leaving employee includes at least the sample data of the first leaving employee and the sample data of the second leaving employee The sample data of the first departure employee includes the employee attribute data and the first departure response information of the first type of employees, and the above sample data of the second departure employee includes the employee attribute data and the second departure response information of the second type of employees;
获取目标员工的员工数据中与上述离职属性条目对应的目标员工属性数据,将上述目标员工属性数据输入员工离职预警模型;Obtaining target employee attribute data corresponding to the above-mentioned departure attribute entry in the employee data of the target employee, and inputting the above target employee attribute data into the employee departure early warning model;
基于上述员工离职预警模型确定出上述目标员工属性数据对应的目标离职应对信息,上述目标离职应对信息用于对所述目标员工的离职进行预警。Based on the above-mentioned employee turnover warning model, target turnover information corresponding to the target employee attribute data is determined, and the target turnover response information is used for early warning of the turnover of the target employee.
第二方面,本申请实施例提供了一种员工离职的预警装置,该预警装置包括:In a second aspect, an embodiment of the present application provides an early warning device for employee turnover. The early warning device includes:
确定单元,用于确定用于员工离职预警的离职属性条目;A determination unit for determining a departure attribute entry for employee departure warning;
模型构建单元,用于获取与上述确定单元确定的上述离职属性条目对应的离职员工样本数据,根据上述离职员工样本数据构建离职员工预警模型,其中,上述离职员工样本数 据中至少包括第一离职员工样本数据和第二离职员工样本数据,上述第一离职员工样本数据中包括第一类离职员工的员工属性数据和第一离职应对信息,上述第二离职员工样本数据中包括第二类离职员工的员工属性数据和第二离职应对信息;A model building unit is configured to obtain the sample data of the turnover employee corresponding to the above-mentioned turnover attribute entry determined by the determination unit, and construct a warning model of the turnover employee based on the sample data of the turnover employee, wherein the sample data of the turnover employee includes at least the first turnover employee Sample data and sample data of the second employee. The sample data of the first employee includes the employee attribute data of the first type of employee and the first departure response information. The sample data of the second employee includes the information of the second type of employee. Employee attribute data and second departure response information;
数据处理单元,用于获取目标员工的员工数据中与上述确定单元确定的上述离职属性条目对应的目标员工属性数据,将上述目标员工属性数据输入员工离职预警模型;A data processing unit, configured to obtain target employee attribute data corresponding to the above-mentioned departure attribute entry determined by the determining unit in the employee data of the target employee, and input the above target employee attribute data into the employee departure warning model;
上述确定单元,还用于基于上述模型构建单元构建的上述员工离职预警模型确定出上述数据处理单元输入的上述目标员工属性数据对应的目标离职应对信息,上述目标离职应对信息用于对所述目标员工的离职进行预警。The determination unit is further configured to determine target turnover response information corresponding to the target employee attribute data input by the data processing unit based on the employee turnover warning model constructed by the model building unit, and the target turnover response information is used to target the target. Early warning of employee departures.
第三方面,本申请实施例提供了一种终端设备,该终端设备包括处理器和存储器,该处理器和存储器相互连接。该存储器用于存储支持该终端设备执行上述第一方面和/或第一方面任一种可能的实现方式提供的方法的计算机程序,该计算机程序包括程序指令,该处理器被配置用于调用上述程序指令,执行上述第一方面和/或第一方面任一种可能的实施方式所提供的方法。In a third aspect, an embodiment of the present application provides a terminal device. The terminal device includes a processor and a memory, and the processor and the memory are connected to each other. The memory is configured to store a computer program that supports the terminal device to execute the method provided in the first aspect and / or any possible implementation manner of the first aspect. The computer program includes program instructions, and the processor is configured to call the foregoing. A program instruction executes the first aspect and / or the method provided in any possible implementation manner of the first aspect.
第四方面,本申请实施例提供了一种计算机可读存储介质,该计算机可读存储介质存储有计算机程序,该计算机程序包括程序指令,该程序指令当被处理器执行时使该处理器执行上述第一方面和/或第一方面任一种可能的实施方式所提供的方法。According to a fourth aspect, an embodiment of the present application provides a computer-readable storage medium. The computer-readable storage medium stores a computer program, where the computer program includes program instructions, and when the program instructions are executed by a processor, the processor executes the instructions. The first aspect and / or the method provided by any possible implementation manner of the first aspect.
采用本申请实施例,可减少员工管理的人力资源成本,提高员工离职的挽留成功概率,降低员工离职所带来的损失,适用性高。By adopting the embodiment of the present application, the human resource cost of employee management can be reduced, the retention success probability of employee turnover can be improved, the loss caused by employee turnover can be reduced, and the applicability is high.
附图说明BRIEF DESCRIPTION OF THE DRAWINGS
为了更清楚地说明本申请实施例技术方案,下面将对实施例描述中所需要使用的附图作简单地介绍。In order to explain the technical solution of the embodiment of the present application more clearly, the drawings used in the description of the embodiment will be briefly introduced below.
图1是本申请实施例提供的员工离职的预警方法的流程示意图;FIG. 1 is a schematic flowchart of an early warning method for employee turnover provided by an embodiment of the present application; FIG.
图2是本申请实施例提供的员工离职预警模型的构建方法的流程示意图;2 is a schematic flowchart of a method for constructing an early warning model for employee turnover provided by an embodiment of the present application;
图3是本申请实施例提供的员工离职的预警装置的结构示意图;3 is a schematic structural diagram of an early warning device for employee turnover provided by an embodiment of the present application;
图4是本申请实施例提供的终端设备的结构示意图。FIG. 4 is a schematic structural diagram of a terminal device according to an embodiment of the present application.
具体实施方式detailed description
下面将结合本申请实施例中的附图,对本申请实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例是本申请一部分实施例,而不是全部的实施例。In the following, the technical solutions in the embodiments of the present application will be clearly and completely described with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, but not all of them.
本申请实施例提供的员工离职的预警方法(为方便描述,可简称本申请实施例提供的方法)可适用于各个领域、各个行业中的各个企业的人力资源管理系统,以及人力资本投资的风险控制系统等,在此不做限制。本申请实施例提供的方法可基于企业的员工数据库中的员工数据,或者基于大数据分析获取得到的相同和/或相近领域和/或行业的企业的员工数据,构建员工离职预警模型。基于员工离职预警模型,可对实时采集到的目标企业的目标员工的员工数据预测出目标员工的离职应对信息,可及时掌握目标员工的工作状态和/或离职动态,可及时预防和/或应对目标员工的离职,从而可减少企业的人力资源管理成本,降低目标员工的离职给企业带来重大损失的风险。本申请实施例提供的员工离职预警模型 可基于海量的员工数据构建,基于不同领域和/或不同行业的员工数据可构建不同的模型以适用于各个领域或者行业的企业员工离职预警,灵活性高,适用范围广。为方便描述,下面可以某一个领域和/或某一个行业中的某一个目标企业的任一员工(为方便描述可以目标员工为例进行说明)离职预警模型为例,对本申请实施例提供的方法进行描述。The early warning method for employee turnover provided in the embodiment of the present application (for convenience of description, the method provided in the embodiment of the present application may be referred to as short) can be applied to the human resource management system of various enterprises in various fields and industries, and the risk of human capital investment Control system, etc. are not limited here. The method provided in the embodiment of the present application may build an employee departure warning model based on the employee data in the employee database of the enterprise, or based on the employee data of the same and / or similar fields and / or industries obtained by big data analysis. Based on the employee departure warning model, the employee data of the target employees of the target enterprise collected in real time can be used to predict the target employee's departure response information, and the target employee's work status and / or departure dynamics can be grasped in time, and timely prevention and / or response can be achieved The turnover of the target employee can reduce the human resource management cost of the enterprise and reduce the risk of the target employee's significant loss to the enterprise due to the turnover of the target employee. The employee departure warning model provided in the embodiment of the present application can be constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings in various fields or industries, with high flexibility. ,Wide range of applications. For the convenience of description, the following can take any employee in a certain field and / or a target company in a certain industry (for the convenience of description, the target employee can be used as an example) to leave the early warning model as an example, the method provided in the embodiment of this application Describe.
下面将结合图1至图4分别对本申请实施例提供的方法及相关装置进行说明。本申请实施例提供的方法中可包括用于员工离职预警的离职属性条目的确定、员工离职预警模型的构建、目标员工的员工属性数据的获取、以及基于员工离职预警模型的目标员工的离职应对信息预测等数据处理阶段。其中,上述各个数据处理阶段的实现方式可参见如下图1至图2所示的实现方式。The method and related devices provided in the embodiments of the present application will be described below with reference to FIGS. 1 to 4 respectively. The method provided in the embodiment of the present application may include determination of a departure attribute entry for employee departure warning, construction of an employee departure warning model, acquisition of employee attribute data of the target employee, and departure response of the target employee based on the employee departure warning model. Data processing stages such as information prediction. For implementation manners of the foregoing data processing stages, refer to the implementation manners shown in FIG. 1 to FIG. 2 below.
参见图1,图1是本申请实施例提供的员工离职的预警方法的流程示意图。本申请实施例提供的方法可包括如下步骤S1至S4:Referring to FIG. 1, FIG. 1 is a schematic flowchart of an early warning method for employee turnover provided by an embodiment of the present application. The method provided in the embodiment of the present application may include the following steps S1 to S4:
S1、确定用于员工离职预警的离职属性条目。S1. Determine the departure attribute entry for employee departure warning.
在一些可行的实施方式中,为减少员工离职预警的模型构建或者离职应对信息预测等数据处理过程所需处理的数据量,提高员工离职预警的数据处理效率,提高基于员工离职预警模型的员工离职预警的准确率,在基于员工离职预警模型进行员工离职预警的实现过程中,可首先确定用于员工离职预警的离职属性条目。基于确定的离职属性条目可从数据量较大的员工数据中选取更多有效信息作为员工离职预警的数据基础,包括员工离职预警模型训练的数据基础以及基于员工离职预警模型的离职应对信息预测的数据基础,可降低员工离职应对信息预测的数据处理量,提高员工离职应对信息的预测准确率,适用性更强。In some feasible implementation methods, in order to reduce the amount of data that needs to be processed in the data processing process such as employee departure warning model construction or departure response information prediction, improve the data processing efficiency of employee departure warning, and improve employee departure based on the employee departure warning model. The accuracy of the early warning, in the implementation of the early warning of employee turnover based on the early warning model of employee turnover, the attributes of the departure attributes used for early warning of employee turnover can be determined first. Based on the determined departure attribute entries, more effective information can be selected from the employee data with a larger amount of data as the data basis for employee departure warnings, including the data basis for employee departure warning model training and the prediction of departure response information based on the employee departure warning model. The data foundation can reduce the amount of data processing for employee turnover response information prediction, improve the accuracy of employee turnover response information prediction, and have stronger applicability.
在一些可行的实施方式中,上述离职属性条目包括但不限于员工基本信息、员工职位、员工工作任期、员工收入水平、员工绩效、员工最近一次升职时间间隔、员工奖惩项目、员工家庭住址、员工考勤、员工请假频率、登录求职网址频率中的一种或者多种的组合,具体可根据实际应用场景确定,在此不做限制。In some feasible implementation manners, the above-mentioned departure attribute entries include, but are not limited to, basic employee information, employee positions, employee tenure, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment items, employee home address, One or more combinations of employee attendance, employee leave frequency, and frequency of login job application URL may be determined according to actual application scenarios, and there is no limitation here.
S2、获取与上述离职属性条目对应的离职员工样本数据,根据上述离职员工样本数据构建离职员工预警模型。S2. Obtaining the sample data of the departing employee corresponding to the above-mentioned attributes of the leaving employee, and constructing an early warning model of the leaving employee according to the above sample data of the leaving employee.
在一些可行的实施方式中,员工离职预警模型的构建可包括员工离职预警模型的建模数据采集,员工离职预警模型的训练,以及员工离职预警模型的测试等数据处理阶段。请一并参见图2,图2是本申请实施例提供的员工离职预警模型的构建方法的流程示意图。本申请实施例提供的员工离职预警模型的构建可通过如下步骤S21至S23提供的实现方式进行说明。In some feasible implementation manners, the construction of an employee departure warning model may include modeling data acquisition of the employee departure warning model, training of the employee departure warning model, and testing of the employee departure warning model during data processing stages. Please refer to FIG. 2 together. FIG. 2 is a schematic flowchart of a method for constructing an early warning model for employee turnover provided by an embodiment of the present application. The construction of the employee departure warning model provided in the embodiment of the present application can be described by the implementation methods provided in steps S21 to S23 as follows.
S21、员工离职预警模型的建模数据采集。S21. The modeling data collection of the employee departure warning model.
在一些可行的实施方式中,上述员工离职预警模型的建模数据可为员工离职预警模型的离职员工样本数据,为方便描述,下面将以建模数据为例进行说明。可选的,上述员工离职预警模型的建模数据可来源于目标企业的员工数据系统中的员工数据。该目标企业的员工数据系统可为存储员工数据的数据管理系统,也可为监控员工在企业局域网上的数据收发记录(包括上网记录、即时通讯记录和/或文件收发记录等,在此不做限制)的数据监控系统(由目标企业的数据监控系统监测并记录的员工数据),基于该数据监控系统可采集并记录目标企业的员工数据,等等,在此不做限制。为方便描述,下面将以员工数据系 统为例进行说明。其中,上述员工离职预警模型的建模数据还可来源于大数据分析获取得到的与目标企业为相同和/或相近领域和/或行业的其他企业的员工数据,或者其他更多的数据获取路径获取得到的员工数据,具体可根据实际应用场景确定,在此不做限制。在本申请实施例中,员工离职预警模型的建模数据可来源于多种路径,提高了员工离职预警模型的建模数据的来源多样性,从而可提高训练得到员工离职预警模型的预测精度,增强员工离职预警模型的适用性。In some feasible implementation manners, the modeling data of the above-mentioned employee departure warning model may be sample data of the employee departure warning model. For the convenience of description, the modeling data is used as an example for description below. Optionally, the modeling data of the above-mentioned employee departure warning model may be derived from the employee data in the employee data system of the target enterprise. The target company's employee data system can be a data management system that stores employee data, and can also monitor employee data transmission and reception records (including Internet access records, instant communication records, and / or file transmission and reception records, etc.) on the corporate LAN. Restricted) data monitoring system (employees' data monitored and recorded by the target company's data monitoring system), based on which the data monitoring system can collect and record the employee's data of the target company, etc., without any restrictions here. For the convenience of description, the employee data system will be taken as an example for description below. Among them, the modeling data of the above-mentioned employee departure warning model can also be derived from employee data of other companies in the same and / or similar fields and / or industries as the target enterprise obtained by big data analysis, or other more data acquisition paths The obtained employee data can be determined according to the actual application scenario, and there is no limitation here. In the embodiment of the present application, the modeling data of the employee departure warning model can come from multiple paths, which improves the source diversity of the modeling data of the employee departure warning model, thereby improving the prediction accuracy of the employee departure warning model during training. Enhance the applicability of the employee departure warning model.
在一些可行的实施方式中,从上述多种数据获取路径采集到的员工数据中至少两种离职应对信息对应的离职员工数据之后,可基于获取到的离职员工数据选取得到与离职属性条目对应的离职员工样本数据得到员工离职预警模型的建模数据。为方便描述,上述至少两种离职应对信息对应的离职员工样本数据,下面将以第一离职应对信息和第二离职应对信息对应的离职员工样本数据为例进行说明。其中,上述包括第一离职应对信息和第二离职应对信息在内的至少两种离职应对信息的离职员工样本数据中任一种离职应对信息对应的离职员工样本数据中均包括一类离职员工的员工属性数据和离职应对信息。其中,上述离职员工样本数据可包括已离职员工和/或已提交离职申请但尚未离职员工的离职员工样本数据,并且至少包括第一离职应对信息对应的第一离职员工样本数据和第二离职应对信息对应的第二离职员工样本数据。例如,上述第一离职应对信息对应的第一离职员工样本数据可以是众多离职员工中离职原因为第一离职原因(例如薪资)的一类离职员工对应的员工样本数据,第一离职应对信息可包括针对薪资一类离职员工的离职所采用的挽留方案或者止损方案,或者应对这一类离职员工的离职的事务处理期限等。其中,上述事务处理期限可以是针对这一类离职原因(即薪资)的员工离职的酝酿期限,在该酝酿期限内采取员工离职的挽留方案或者止损方案来处理挽留事务或者止损事务的可用时长。换句话说,在员工离职的酝酿期限内,可及时采取相应的挽留方案或者止损方案来处理挽留事务或者止损事务以应对员工的离职。In some feasible implementation manners, after at least two types of employee turnover data corresponding to at least two types of termination response information collected from the above-mentioned multiple data acquisition paths, the corresponding employee attributes can be selected based on the acquired employee data. The sample data of the resignation employees is used to obtain the modeling data of the employee departure warning model. For the convenience of description, the sample data of the attributive employees corresponding to the above at least two types of termination response information will be described below by using the sample data of the first and second termination responses as examples. Among them, at least two types of turnover response sample data including the first departure response information and the second departure response information mentioned above include any type of turnover employee sample data corresponding to any type of turnover response information. Employee attribute data and turnover information. The above-mentioned sample data of the departing employees may include the sample data of the departing employees and / or the employees who have submitted the application for resignation but have not yet left, and at least the sample data of the first leaving employee and the second leaving response corresponding to the first departure response information. Sample data of the second departure employee corresponding to the information. For example, the first departure employee sample data corresponding to the above first departure response information may be employee sample data corresponding to a type of employee who has the departure reason as the first departure reason (for example, salary). The first departure response information may be Including retention schemes or stop-loss schemes for the resignation of retired employees such as salaries, or the deadline for dealing with the resignation of such employees. Among them, the above-mentioned transaction processing period may be a brewing period for employees who leave for this type of reason for resignation (that is, salary). During the brewing period, a retention plan or a stop-loss plan for employee resignation is adopted to handle retention or stop-loss transactions. duration. In other words, during the brewing period of employee turnover, a corresponding retention plan or stop loss plan can be taken in time to handle retention or stop loss matters in response to employee turnover.
可选的,在一些可行的实施方式中,员工离职的酝酿期限可以理解为员工离职的意向外露到员工离岗的这段时间。可以理解,员工的离职往往不是头脑发热做出的即刻行动,而是在某一段时间内已经产生的念头,然后在日常工作的过程中已有一些频繁请假、工作怠慢以及上网求职等离职意向外露的表现,这些表现的发生到员工离职离岗的这段时间也就是员工在酝酿着离职的阶段,这段时间可以称之为员工离职的酝酿期限。在员工离职预警模型的训练过程中,不同数据类型和/或数据内容的建模数据可对应训练得到适用于输出不同时长的酝酿期限的员工离职预警模型。换句话说,就是建模数据中包括某一类离职员工的离职酝酿期限,则可通过这部分的建模数据训练得到一套网络参数,使得具备这样一套网络参数的员工离职预警模型可根据输入的员工属性数据对应输出员工离职的酝酿期限的能力。此时,基于员工离职预警模型输出的员工离职的酝酿期限则可作为员工离职的离职应对信息之一。其中,上述建模数据中包括的酝酿期限可通过标签或者阈值的方式存在。基于建模数据中不同离职员工的已知酝酿期限的不同,可将建模数据中的酝酿期限按照一个月、两个月、三个月或者半年等划分为多个类别,并且针对不同类别的酝酿期限可采用不同取值的标签来标记。例如,假设酝酿期限在建模数据中存在的形式是标签,则可通过标签的取值0、1、2或者3分别标记一个月、两个月、三个月或者半年等类别的酝酿期限, 从而可实现通过包含多种类别的酝酿期限的建模数据训练得到多套网络参数,从而可使得员工离职预警模型可对输入的目标员工的员工属性数据预测得到目标员工离职的酝酿期限这一离职应对信息。Optionally, in some feasible implementation manners, the brewing period for employee turnover can be understood as the period from when the employee's intention to leave is revealed to when the employee leaves. Understandably, employee turnover is often not an immediate action made by the brain, but an idea that has occurred within a certain period of time, and then in the process of daily work, there have been frequent leave of absence, slow work and online job applications, such as job posting intentions. The performance of these performances until the employee leaves the post is also the period during which the employee is planning to leave. This period of time can be referred to as the period during which the employee is leaving. During the training of the employee departure warning model, the modeling data of different data types and / or data contents can be correspondingly trained to obtain an employee departure warning model suitable for outputting different lengths of the brewing period. In other words, the modeling data includes the departure period of a certain type of employees, and a set of network parameters can be obtained through training in this part of the modeling data, so that the employee departure warning model with such a set of network parameters can be based on The input employee attribute data corresponds to the ability to output the brewing period of employee turnover. At this time, the brewing period of employee turnover based on the employee departure warning model can be used as one of the employee's departure response information. Among them, the brewing period included in the above modeling data may exist through a label or a threshold. Based on the differences in the known brewing periods of different departing employees in the modeled data, the brewing periods in the modeled data can be divided into multiple categories according to one month, two months, three months, or half a year. The gestation period can be marked with labels of different values. For example, assuming that the form of the brewing period in the modeling data is a label, you can mark the brewing period of one month, two months, three months, or half a year by the value of the label 0, 1, 2, or 3, Therefore, multiple sets of network parameters can be obtained through training of modeling data containing multiple categories of gestation deadlines, so that the employee departure warning model can predict the employee attribute data of the input target employees to obtain the gestation deadlines of the target employees' departure. Coping with information.
可选的,在一些可行的实施方式中,员工的离职往往是出于更多不同的原因,不同的客观原因和/或不同的主观原因等。不同的离职原因可能决定着员工离职的念头可否都消灭,员工可否被挽留下来,或者员工离职所带来的损失能否被及时消除等。在员工离职预警模型的训练过程中,不同数据类型和/或数据内容的建模数据可对应训练得到适用于输出挽留方案和/或止损方案的员工离职预警模型。换句话说,就是建模数据中包括基于不同离职原因的不同类别的离职员工对应的挽留方案和/或止损方案,则可通过这部分的建模数据训练得到一套网络参数,使得具备这样一套网络参数的员工离职预警模型具备根据输入的员工属性数据对应输出员工离职的挽留方案和/或止损方案等离职应对信息的能力。因此,基于上述员工离职预警模型则可实现通过多种挽留方案和/或止损方案的建模数据训练得到多套网络参数,从而可使得员工离职预警模型可对输入的任一目标员工数据预测得到目标员工的挽留方案和/或止损方案。可选的,上述员工离职预警模型的建模数据中可进一步包括某一段时间内员工离职的历史数据中有离职倾向的员工数据和离职原因,其中还包括应对员工离职的挽留方案和/或止损方案。同理,基于上述员工离职的酝酿方式相同的数据处理方法,上述建模数据中包括的挽留方案和/或止损方案也可以标签或者阈值的方式存在,具体可参见上述实现方式,在此不再赘述。为方便描述,上述员工离职的酝酿期限、挽留方案和/或止损方案等信息,下面将统称为离职应对信息进行说明。Optionally, in some feasible implementation manners, the employee's departure is often due to more different reasons, different objective reasons, and / or different subjective reasons. Different reasons for leaving may determine whether employees' thoughts of leaving can be eliminated, whether employees can be retained, or whether the losses caused by employees leaving can be eliminated in a timely manner. During the training of the employee departure warning model, the modeling data of different data types and / or data contents can be correspondingly trained to obtain an employee departure warning model suitable for the output retention plan and / or the stop loss plan. In other words, the modeling data includes retention plans and / or stop-loss plans for different types of employees who are leaving based on different reasons for leaving, and a set of network parameters can be obtained through this part of the modeling data training, so that A set of network parameter employee departure warning models have the ability to output employee departure response information such as retention plans and / or stop-loss plans based on the input employee attribute data. Therefore, based on the above-mentioned employee departure warning model, multiple sets of network parameters can be obtained through training of modeling data of multiple retention plans and / or stop-loss plans, so that the employee departure warning model can predict any target employee data input. Get a retention plan and / or a stop loss plan for the target employee. Optionally, the modeling data of the above-mentioned employee departure warning model may further include employee data and reason for departure in historical data of employee departure within a certain period of time, including a retention plan and / or termination plan for employee departure. Loss scheme. In the same way, based on the same data processing method of the above-mentioned employee's departure method, the retention plan and / or stop loss plan included in the modeled data can also exist in the form of labels or thresholds. For details, refer to the foregoing implementation manners. More details. For the convenience of description, the information such as the brewing deadline, retention plan, and / or stop loss plan for the above employees will be collectively referred to as the termination information below.
在一些可行的实施方式中,上述员工离职预警模型的建模数据中除了离职应对信息之外的数据可称为员工属性数据。例如,对于离职原因为第一离职原因的这一类离职员工对应的第一离职员工样本数据,其中除了包括第一离职应对信息之外,还有第一类离职员工对应的离职员工属性数据(为方便描述可设为第一离职员工属性数据)。同理,对于离职原因为第二离职原因的这一类离职员工对应的第二离职员工样本数据,其中除了包括第二离职应对信息之外,还有第二类离职员工对应的离职员工属性数据(为方便描述可设为第二离职员工属性数据),下面不再赘述。上述员工离职预警模型的建模数据中包括第一离职员工样本数据和第二离职员工样本数据在内的任一离职应对信息对应的离职员工样本数据中均包括但不限于员工基本信息、员工职位、员工工作任期、员工收入水平、员工绩效、员工最近一次升职时间间隔、员工奖惩项目、员工家庭住址、员工考勤、员工请假频率、登录求职网址频率中的一种或者多种离职属性条目的组合的员工数据。其中,上述一种或者多种离职属性条目组合得到的员工数据即为离职员工的员工属性数据。其中,上述员工基本信息可包括但不限于员工个人身份信息(包括但不限于身份标识(identity,ID,例如身份证号等)、学历以及联系方式等)、员工企业身份信息(包括但不限于职称、职务或者职位级别等)、员工从业履历、员工性格以及员工交流模式等多种数据类型的信息,具体可根据实际应用场景确定,在此不做限制。其中上述员工职位、员工工作任期、员工收入水平、员工绩效、员工考勤、员工请假频率以及登录求职网址频率等离职属性条目可作为员工离职风险预测参数用于员工离职应对信息预测。上述员工最近一次升职时间间隔(可反映员工的升迁空间)、员工奖惩项目以及员工家庭住址(可反映员工上下班的耗时)等离 职属性条目可作为员工离职诱导参数用于员工离职应对信息预测,在此不做限制。In some feasible implementation manners, data other than the departure response information in the modeling data of the above-mentioned employee departure warning model may be referred to as employee attribute data. For example, for the first departure employee sample data corresponding to this type of departure employee whose reason for departure is the first departure reason, in addition to the first departure response information, there is also the attribute data of the first departure employee corresponding to the first departure employee ( For the convenience of description, it can be set as the attribute data of the first employee to leave). In the same way, for the second departure employee sample data for the second departure reason, the second departure employee sample data includes the second departure response information, as well as the second departure employee attribute data. (For the convenience of description, it can be set as the attribute data of the second departing employee), which will not be described below. The modeled data of the above employee departure warning model includes the sample data of the first employee and the sample data of the second employee. The sample data of the employee who responded to the departure information includes, but is not limited to, basic employee information and employee positions. One or more of one or more of the leaving attribute entries in the employee's working tenure, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment program, employee home address, employee attendance, employee leave frequency, login job application website frequency Combined employee data. Wherein, the employee data obtained by combining one or more of the above-mentioned departure attribute entries is the employee attribute data of the departing employee. The above basic employee information may include, but is not limited to, personal identification information of employees (including but not limited to identity, ID, such as an ID card number, etc.), education and contact information, etc., and employee enterprise identification information (including but not limited to Title, position, or position level, etc.), employee employment history, employee personality, and employee communication mode, and other data types can be determined based on actual application scenarios, and there are no restrictions here. Among them, the above-mentioned employee attributes such as job title, employee tenure, employee income level, employee performance, employee attendance, employee leave frequency, and login job website frequency can be used as employee departure risk prediction parameters for employee departure response information prediction. The above employee's latest promotion interval (which can reflect the employee's promotion space), employee reward and punishment items, and the employee's home address (which can reflect the employee's time to commute) can be used as employee departure induction parameters for employee departure response information. No restrictions are predicted here.
在一些可行的实施方式中,获取得到上述至少两种离职应对信息(包括第一离职员工样本数据和第二离职员工样本数据在内)的离职员工数据之后,可基于上述各离职应对信息对应的离职员工数据获取与上述离职属性条目对应的离职员工样本数据,以得到各离职应对信息对应的离职员工样本数据用作员工离职预警模型的建模数据。换句话说,上述各离职应对信息对应的离职员工样本数据为各离职应对信息对应的离职员工数据中的部分数据,这部分数据可基于上述离职属性条目筛选得到,进而可从数据量较大的员工数据中选取更多有效信息作为员工离职应对信息预测的数据基础,从而可降低员工离职应对信息预测的数据处理量,提高员工离职应对信息的预测准确率,适用性更强。In some feasible implementation manners, after obtaining the at least two types of resignation response information (including the first resignation employee sample data and the second resignation employee sample data), the corresponding resignation response information may be based on the respective resignation response information. The employee data is obtained from the sample data of the employee who has left the corresponding attributes of the employee, so as to obtain the sample data of the employee who corresponds to each of the information on the response to the departure, which is used as the modeling data of the employee departure warning model. In other words, the above sample data of the employees who left the corresponding response information is part of the data of the employees who left the corresponding response information. This part of the data can be filtered based on the above-mentioned attributes of the departure attributes, and can be obtained from the larger amount of data. More effective information is selected from the employee data as the data basis for the prediction of employee turnover information, which can reduce the amount of data processing for the prediction of employee turnover information, improve the accuracy of the prediction of employee turnover information, and have stronger applicability.
在一些可行的实施方式中,基于上述离职属性条目从各离职应对信息对应的离职员工数据中筛选得到各离职应对信息对应的离职员工样本数据作为建模数据之后,则可基于上述建模数据构建离职员工属性特征对。在离职员工属性特征的构建过程中,各个离职员工样本数据所对应的离职应对信息可以标签的形式标记,并基于该标签生成离职应对信息对应的特征。例如,第一离职应对信息可基于标签1标记,第二离职应对信息可基于标签2标记,进而可基于标签1生成第一离职应对信息对应的特征(例如一个字符“0”表示的特征),基于标签2生成第二离职应对信息对应的特征(例如一个字符“1”表示的特征),在此不做限制。再比如,一个离职员工属性特征对中包括第一离职应对信息对应的第一离职员工属性特征和第二离职应对信息对应的第二离职员工属性特征。其中,上述第一离职应对信息对应的第一离职员工属性特征可由第一离职应对信息对应的第一离职员工样本数据构建。对应的,上述第二离职应对信息对应的第二离职员工属性特征可由上述第二离职应对信息对应的第二离职员工样本数据构建。换句话说,可以理解,上述第一离职应对信息对应的第一离职员工属性特征可作为离职员工属性特征对中的正样本特征,上述第二离职应对信息对应的第二离职员工属性特征可作为离职员工属性特征对中的负样本特征,进而可基于一正一负的样本特征训练离职应对信息预测的初始网络模型以得到具备预测员工离职应对信息为第一离职应对信息或者第二离职应对信息的能力的员工离职预警模型。其中,上述基于员工离职预警模型预测输出离职应对信息为第一离职应对信息或者第二离职应对信息仅是示例,包括但不限于第一离职应对信息和第二离职应对信息,具体可根据实际应用场景确定,在此不做限制。In some feasible implementation manners, based on the above-mentioned turnover attribute entries, the sample data of the turnover employees corresponding to each of the turnover response information is selected from the data of the turnover employees corresponding to each of the turnover response information as modeling data, and then the modeling data may be constructed based on the modeling data. The attribute characteristic pairs of departing employees. In the process of constructing the attributes of the resignation employee, the resignation response information corresponding to the sample data of each resignation employee can be labeled in the form of a label, and the characteristics corresponding to the resignation response information are generated based on the label. For example, the first departure response information may be based on the tag 1 tag, the second departure response information may be based on the tag 2 tag, and further, a feature corresponding to the first departure response information (such as a feature represented by a character “0”) may be generated based on the tag 1. The feature corresponding to the second departure response information based on the tag 2 (for example, a feature represented by a character “1”) is not limited herein. For another example, an attribute characteristic pair of a departing employee includes the attribute characteristic of a first employee corresponding to the first departure response information and the attribute characteristic of a second employee corresponding to the second departure response information. The attribute characteristics of the first departure employee corresponding to the first departure response information may be constructed from sample data of the first departure employee corresponding to the first departure response information. Correspondingly, the attribute characteristics of the second departure employee corresponding to the second departure response information may be constructed from sample data of the second departure employee corresponding to the second departure response information. In other words, it can be understood that the attribute characteristic of the first departure employee corresponding to the above first departure response information can be used as a positive sample feature in the attribute characteristic pair of the departure employee, and the attribute characteristic of the second departure employee corresponding to the above second departure response information can be used as The negative sample features in the attribute characteristic pairs of departing employees can be used to train the initial network model for the prediction of termination response information based on one positive and one negative sample characteristics to obtain the first departure response information or the second departure response information. Competitive employee departure warning model. Among them, the above-mentioned predicted departure turnover information based on the employee departure warning model is the first departure response information or the second departure response information is only an example, including but not limited to the first departure response information and the second departure response information, which may be specifically based on actual applications. The scene is determined, and there are no restrictions here.
在一些可行的实施方式中,基于任一离职应对信息对应的离职员工属性数据,按照预设的离职员工属性数据抽象规则可得到各离职属性条目对应的离职员工属性数据的抽象特征表示,进而可根据该各离职属性条目对应的离职员工属性数据的抽象特征组成得到该离职应对信息对应的离职员工属性特征。例如,对于第一离职员工属性特征可采用一个多字符的特征向量表示,该特征向量中可由三个部分特征组成。其中,上述三个部分特征可包括第一离职员工属性数据中的员工基本信息、员工离职风险预测参数以及员工离职诱导参数的三部分的离职员工属性数据抽象得到。其中,上述三个部分特征中任一部分特征均可由一个或者多个字符、一组或者多组字符,和/或一个或者多个维度的字符等字符组成,在此不做限制。例如,假设上述员工基本信息可包括员工个人身份信息、员工企业身份信息、员工从业履历、员工性格以及员工交流模式的5个维度的信息,则可采用5个字符(或者 5组字符或者5个维度的字符等,在此不做限制)用于表示员工基本信息所抽象出来的特征。其中,上述5个字符中每个字符可表示一个维度的信息。其中,每个维度的信息可分别进行分类,并采用不同的标识(例如0或1)标记不同的类别的信息,进而可得到各个维度的信息对应的标识,从而可将各个维度的信息对应的标识组合得到包含5个字符的员工基本信息特征。例如,假设用于表示员工个人身份信息的是员工的身份证号,则可按照身份证号中的年份所属年代进行分类,并且每个年代可采用一个标识进行标记,进而可在上述员工基本信息特征中员工个人身份信息对应的字符的特征。以此类推,可确定上述5个字符的员工基本信息特征中各个字符的特征,从而可得到5个字符的员工基本特征信息特征。这里,对于上述5个维度的信息中缺省信息的维度,该维度所对应的字符可填充为空等以构建该维度对应的特征,在此不做限制。In some feasible implementation manners, based on the attribute data of the resignation employee corresponding to any resignation response information, according to a preset abstraction rule of the attribute data of the resignation employee, an abstract feature representation of the attribute data of the resignation employee corresponding to each resignation attribute entry can be obtained, and further, According to the abstract features of the attribute data of the resignation employee corresponding to each resignation attribute entry, the attribute characteristics of the resignation employee corresponding to the resignation response information are obtained. For example, the attribute characteristics of the first departing employee may be represented by a multi-character feature vector, and the feature vector may be composed of three partial features. Among them, the above-mentioned three partial characteristics may include the basic information of the employee in the attribute data of the first employee, the employee turnover risk prediction parameter, and the employee's departure induction parameter. Among them, any one of the above three partial features may be composed of one or more characters, one or more sets of characters, and / or one or more dimensions of characters, and is not limited herein. For example, assuming that the above basic employee information can include 5 dimensions of employee personal identity information, employee corporate identity information, employee employment history, employee personality, and employee communication mode, 5 characters (or 5 groups of characters or 5 Dimension characters, etc. are not limited here) are used to represent the features abstracted from the basic information of employees. Wherein, each of the above 5 characters can represent information of one dimension. Among them, the information of each dimension can be classified separately, and different types of information (such as 0 or 1) are used to mark the information of different categories, and then the corresponding identifier of the information of each dimension can be obtained, so that the information of each dimension can be correspondingly The combination of the identifiers obtains the basic information characteristics of the employees containing 5 characters. For example, if the employee's personal identification number is used to represent the employee's personal identification information, it can be classified according to the year of the year in the ID number, and each age can be marked with a logo, which can be used in the above basic employee information The characteristics of the characters corresponding to the employee's personal identification information in the characteristics. By analogy, the characteristics of each character in the above-mentioned five-character employee basic information characteristics can be determined, so that the five-character employee basic characteristic information characteristics can be obtained. Here, for the dimensions of the default information in the above five dimensions of information, the characters corresponding to the dimensions may be filled in with blanks, etc. to construct the features corresponding to the dimensions, which is not limited here.
同理,假设员工离职风险预测参数中包括员工职位(可按照职位进行分类标识等)、员工工作任期(可按照任期时长分段进行分类标识等)、员工收入水平(可按照收入水平的分段进行分类标识等)、员工绩效(可按照优、良或差等等级进行分类标识等)、员工考勤(可按照缺勤的天数分段进行分类标识等)、员工请假频率(可按照频率分段进行分类标识等)以及登录求职网址频率(可按照频率分段进行分类标识等)等7个维度的信息,则可采用7个字符(或者7组字符或者7个维度的字符等,在此不做限制)表示员工离职风险预测参数所抽象出来的特征,为方便描述可简称为员工离职风险预测参数特征等,在此不做限制。其中,上述员工离职风险预测参数特征由上述员工离职风险预测参数抽象得到的实现过程可参见上述员工基本信息特征对应的实现方式,在此不做限制。假设员工离职诱导参数中包括员工最近一次升职时间间隔(可按照不同时长的升职时间间隔进行分类标识等)、员工奖惩项目(按照员工奖惩项目类别分类标识等)以及员工家庭住址(按照员工上下班的耗时的时长分段进行分类标识等)等3个维度的信息,则可采用3个字符(或者3组字符或者3个维度的字符等,在此不做限制)表示员工离职诱导参数所抽象出来的特征,为方便描述可简称为员工离职诱导参数特征等,在此不做限制。For the same reason, it is assumed that the employee turnover risk prediction parameters include the position of the employee (can be classified and identified according to the position, etc.), the term of the employee's work (can be classified and classified according to the length of the term, etc.), and the employee's income level (can be classified according to the level of income) Classification and identification, etc.), employee performance (classification and identification according to excellent, good or poor grades, etc.), employee attendance (classification and identification according to the number of days of absence, etc.), employee leave frequency (can be performed in accordance with frequency and segmentation) Category ID, etc.) and the frequency of login job search URLs (such as classification and identification based on frequency segmentation), and 7 dimensions of information, you can use 7 characters (or 7 groups of characters or 7 dimensions of characters, etc.), not here Restriction) represents the characteristics abstracted by the employee turnover risk prediction parameters. For the convenience of description, it may be referred to as the employee turnover risk prediction parameter characteristics, etc., and is not limited here. The implementation process of the above-mentioned employee turnover risk prediction parameter characteristics obtained by abstracting the above-mentioned employee turnover risk prediction parameter characteristics can refer to the corresponding implementation manner of the above-mentioned employee basic information characteristics, which is not limited here. Assume that the employee departure induction parameters include the employee's latest promotion interval (can be classified according to the promotion interval of different lengths, etc.), employee reward and punishment items (according to the category of employees' reward and punishment item classification, etc.), and the employee's home address (according to the employee The time-consuming time of commuting by segmentation, classification, identification, etc.), 3 dimensions of information, etc., can use 3 characters (or 3 groups of characters or 3 dimensions of characters, etc., without restrictions here) to indicate employee induction of departure The features abstracted by the parameters are simply referred to as the features of employee induction parameters for the convenience of description, and are not limited here.
S22,员工离职预警模型的训练。S22. Training of employee departure warning model.
在一些可行的实施方式中,基于上述步骤S21获取得到员工离职预警模型的建模数据所构建的离职员工属性特征对之后,则可将上述员工属性特征对输入员工离职预警模型的初始网络模型中,通过上述初始网络模型对输入的员工属性特征对中包括的离职员工数据特征及其对应的离职应对信息的标签特征进行学习,得到具备输出任一员工数据特征对应的离职应对信息的能力的员工离职预警模型。其中,上述建模数据中包括的离职员工数据特征对包括上述第一离职员工属性特征和第二离职员工属性特征,上述各离职应对信息对应的标签特征至少包括上述第一离职应对信息对应的标签特征,以及上述第二离职应对信息对应的标签特征。这里,上述员工离职预警模型的初始网络模型可采用反向传播(back propagation,BP)神经网络模型,或者其他更多类型的神经网络模型,在此不做限制。其中,上述员工离职预警模型的激活函数可为sigmoid函数等,具体可根据实际应用场景确定,在此不做限制。可选的,在一些可行的实施方式中,上述员工离职预警模型的输出是各离职应对信息对应的标签或者阈值,进而可基于各离职应对信息对应的标签或者阈值确定具体的离职应对信息,具体可根据实际应用场景确定,在此不做限制。In some feasible implementation manners, based on the acquired attribute data of the employee departure warning model obtained based on the above-mentioned step S21, the attribute attribute pairs of the employee turnover may be input into the initial network model of the employee departure alert model. The above-mentioned initial network model is used to learn the data characteristics of the employee turnover included in the input employee attribute feature pair and the corresponding labeling characteristics of the termination response information to obtain employees having the ability to output the termination response information corresponding to any of the employee data characteristics. Departure warning model. Wherein, the feature data of the turnover employee included in the above modeling data includes the attributes of the first turnover employee attribute and the attributes of the second departure employee attribute, and the tag characteristics corresponding to each of the termination response information include at least the tags corresponding to the first termination response information. Characteristics, and the label characteristics corresponding to the above second departure response information. Here, the initial network model of the above employee departure warning model may be a backpropagation (BP) neural network model, or other types of neural network models, which are not limited herein. The activation function of the above employee departure warning model may be a sigmoid function, etc., which may be specifically determined according to an actual application scenario, and is not limited herein. Optionally, in some feasible implementation manners, the output of the above-mentioned employee departure warning model is a label or threshold corresponding to each departure response information, and further specific departure response information may be determined based on the label or threshold corresponding to each departure response information. It can be determined according to the actual application scenario, and there is no limitation here.
S23,员工离职预警模型的测试。S23. Testing of the employee departure warning model.
在一些可行的实施方式中,员工离职预警模型构建完成之后,可在上述员工离职预警模型的建模数据的采集所选择的时间段之后,选择距离当前时间最近的一段时间内已离职员工的员工数据作为离职员工测试数据。这里,上述离职员工测试数据中至少包括一种离职应对信息的测试数据,进而可基于上述至少一种离职应对信息的测试数据构建至少一个离职员工测试特征。通过上述离职员工测试数据构建离职员工测试特征,进而可基于构建的离职员工测试特征对员工离职预警模型的离职应对信息预测精度进行测试。其中,上述离职员工测试数据中所包括的员工数据的离职属性条目,以及各离职属性条目中所包括的数据类型(或称数据维度)可与员工离职预警模型的建模数据中所包括的员工数据的离职属性条目,以及各离职属性条目中所包括的数据类型(或称数据维度)相同,在此不做限制,可保证员工离职预警模型的测试有效性,提高员工离职预警模型的测试结果的准确性,增强员工离职预警模型的适用性。In some feasible implementation manners, after the construction of the employee departure warning model is completed, after the selected time period of the modeling data of the above employee departure warning model is selected, employees who have left the employee in the period closest to the current time may be selected. Data is used as test data for departing employees. Here, the test data of the resignation employee includes at least one kind of test information of the resignation response information, and further, at least one test feature of the resignation employee may be constructed based on the test data of the at least one kind of resignation response information. Based on the test data of the above-mentioned employee turnover, the characteristics of the employee turnover test can be constructed, and then the accuracy of the departure response information prediction of the employee departure warning model can be tested based on the constructed employee test features. Among them, the departure attribute entries of the employee data included in the above-mentioned employee turnover test data, and the data types (or data dimensions) included in each of the departure attribute entries can be compared with the employees included in the modeling data of the employee departure warning model. The departure attribute entries of the data and the data types (or data dimensions) included in each departure attribute entry are the same. There is no restriction here, which can ensure the test effectiveness of the employee departure warning model and improve the test results of the employee departure warning model. Accuracy, enhancing the applicability of the employee departure warning model.
在一些可行的实施方式中,基于上述员工离职预警模型可对上述离职员工测试数据所构建的离职员工测试特征进行学习并输出离职员工测试数据对应的离职应对信息,进而可根据上述员工离职预警模型对上述离职员工测试特征进行预测的离职应对信息,结合离职员工测试数据对应已知的员工离职的真实离职应对信息,计算员工离职预警模型的输出的损失值(例如离职应对信息对应的标签和/或阈值的差值等,在此不做限制)。上述员工离职预警模型的输出的损失值可反馈至员工离职预警模型中,基于上述损失值对上述员工离职预警模型的网络参数进行修正等优化处理,可提高员工离职预警模型的预测精度,适用性更强。In some feasible implementation manners, based on the above-mentioned employee departure warning model, the characteristics of the departure employee test data constructed by the above-mentioned employee departure test data can be learned and the termination response information corresponding to the departure employee test data can be output, and then the employee departure alert model can be based on the foregoing employee departure warning model. Predict the termination response information for the test characteristics of the above employee departures, and combine the test departure data with the actual employee departure response information corresponding to the known employee departures to calculate the loss value of the output of the employee departure warning model (such as the label corresponding to the departure termination information and / Or the difference between the thresholds, etc., which is not limited here). The output loss value of the above-mentioned employee departure warning model can be fed back to the employee departure warning model, and the optimization of network parameters of the above employee departure warning model based on the above-mentioned loss value can improve the prediction accuracy and applicability of the employee departure warning model. Stronger.
在本申请实施例中,员工离职预警模型的训练过程中,训练样本来自于多种离职员工的离职员工样本数据,基于多种离职应对信息对应的离职员工属性数据可构建用于模型训练的离职员工属性特征对,用于训练员工离职预警模型使得模型具备针对任一员工数据对应的员工属性特征对应输出各离职应对信息的能力,从而可基于员工离职预警模型预测任一员工数据对应的员工离职应对信息,实现了员工离职应对信息的有效预测,可增强员工离职的应对可行性,可减少员工管理的人力资源成本,提高员工离职的挽留成功概率,降低员工离职所带来的损失,适用性高。In the embodiment of the present application, during the training of the employee departure warning model, the training samples are obtained from the sample data of various employees who left the company. Based on the attribute data of the employees who correspond to the various departure response information, a departure for model training can be constructed. Feature pairs of employee attributes, used to train the employee departure warning model, so that the model has the ability to output the corresponding response information for the employee attribute characteristics corresponding to any employee data, so that the employee departure corresponding to any employee data can be predicted based on the employee departure warning model. Response information, realizing effective prediction of employee turnover response information, which can enhance the response feasibility of employee turnover, reduce the human resource cost of employee management, increase the retention success probability of employee turnover, reduce the loss caused by employee turnover, and applicability high.
S3、获取目标员工的员工数据中与上述离职属性条目对应的目标员工属性数据,将上述目标员工属性数据输入员工离职预警模型。S3. Obtain the target employee attribute data corresponding to the above-mentioned departure attribute entry in the employee data of the target employee, and input the above target employee attribute data into the employee departure warning model.
在一些可行的实施方式中,当目标企业需要对包括目标员工在内的某一部分的员工进行状态监控(例如对入职半年的员工进行离职状态监控)以及时掌握员工的离职动态以及可能的离职应对信息时,可获取目标企业的待测部分员工(例如目标员工)的员工数据,进而可基于上述获取得到的待测部分员工的员工数据构建各个员工对应的员工属性特征并输入员工离职预警模型。通过员工离职预警模型对待测部分的各个员工属性特征进行学习(和/或处理、使用等,为方便描述,下面将以学习为例进行说明)并对应输出各个员工的预测离职应对信息。为方便描述,下面将以目标员工的离职应对信息的预测为例进行说明。In some feasible implementation methods, when the target company needs to monitor the status of employees in a certain part including the target employees (such as monitoring the departure status of employees who have been employed for half a year), they must grasp the employee's resignation dynamics and possible resignation responses. When information is obtained, the employee data of some employees (for example, target employees) of the target enterprise to be tested can be obtained, and based on the obtained employee data of some employees to be tested, the employee attribute characteristics corresponding to each employee can be constructed and the employee departure warning model can be input. Each employee attribute characteristic of the part to be tested is learned through the employee departure warning model (and / or processed, used, etc., for convenience of description, the following will take learning as an example), and the predicted departure response information of each employee is correspondingly output. For the convenience of description, the prediction of the turnover information of the target employee will be taken as an example.
在一些可行的实施方式中,获取目标员工的目标员工属性数据之前,可首先确定用于员工离职预警的离职属性条目,可保持员工离职预警所采集的目标员工属性数据与员工离 职预警模型的建模数据的数据类型一致,进而可保证上述员工离职应对信息的预测精度,增强员工离职预警的可靠性。其中,上述离职属性条目中所包括的数据类型可具体可参见上述实施例中步骤S21所提供的实现方式,在此不再赘述。In some feasible implementation manners, before obtaining the target employee attribute data of the target employee, a departure attribute entry for the employee departure warning may be determined first, and the target employee attribute data collected by the employee departure warning and the establishment of the employee departure warning model may be maintained. The data types of the model data are consistent, which can ensure the prediction accuracy of the above-mentioned employee turnover response information and enhance the reliability of the employee departure warning. The types of data included in the above-mentioned departure attribute entry may be specifically referred to the implementation manner provided in step S21 in the foregoing embodiment, and details are not described herein again.
在一些可行的实施方式中,上述目标员工的员工数据可从该目标员工所属企业的员工数据系统中获取,进而可从上述获取的目标员工的员工数据中获取与离职属性条目对应的目标员工属性数据。可选的,上述目标员工的员工数据还可基于采集到的该目标员工的即时通讯记录(例如基于即时通讯装置的历史聊天记录、或者手机短信记录等)和/或该目标员工的上网数据记录,从上述即时通讯记录和/或上网数据记录中获取与上述离职属性条目对应的目标员工属性数据。具体实现中,上述目标员工属性数据所包括的数据类型可与上述员工离职预警模型的建模数据中所包括的离职员工属性数据的数据类型保持一致,具体可参见上述步骤S21所提供的实现方式,在此不再赘述。在本申请实施例中,目标员工的员工数据的采集方式多样,可提高目标员工的员工数据的丰富性,进而可增强目标员工属性数据的用于员工离职预警的有效性,从而可提高员工离职应对信息的预测准确率,适用性更强。In some feasible implementation manners, the employee data of the target employee may be obtained from the employee data system of the company to which the target employee belongs, and then the target employee attribute corresponding to the departure attribute entry may be obtained from the employee data of the target employee obtained above. data. Optionally, the above-mentioned employee data of the target employee may also be based on the collected instant messaging records of the target employee (for example, historical chat records based on instant messaging devices, or mobile phone SMS records, etc.) and / or the online data records of the target employee , Obtaining target employee attribute data corresponding to the above-mentioned departure attribute entry from the above instant messaging record and / or online data record. In specific implementation, the data type included in the target employee attribute data may be consistent with the data type of the attribute data of the terminated employee included in the modeling data of the employee departure warning model. For details, refer to the implementation manner provided in step S21 above. , Will not repeat them here. In the embodiment of the present application, the collection of employee data of the target employee is various, which can improve the richness of the employee data of the target employee, and further enhance the effectiveness of the target employee attribute data for the employee departure warning, thereby improving the employee departure. The accuracy of prediction of response information is more applicable.
S4、基于上述员工离职预警模型确定出上述目标员工属性数据对应的目标离职应对信息。S4. Determine target turnover response information corresponding to the target employee attribute data based on the above-mentioned employee turnover warning model.
在一些可行的实施方式中,上述基于目标员工的员工属性数据构建目标员工属性特征的实现方式可与上述员工离职预警模型的建模数据中离职员工属性特征的构建方式相同,具体可参见上述步骤S21所提供的实现方式,在此不再赘述。基于上述目标员工属性数据构建得到目标员工属性特征之后,则可将上述目标员工属性特征输入员工离职预警模型,基于上述员工离职预警模型对上述目标员工属性特征进行学习,并确定出上述目标员工对应的离职应对信息。可选的,这里,员工离职预警模型对目标员工属性特征进行学习之后可对应输出目标员工的离职应对信息标签或者离职应对信息阈值,进而可基于上述离职应对信息标签或者离职应对信息阈值确定出目标员工的离职应对信息。例如,当员工离职预警模型对目标员工属性特征进行学习之后可对应输出的离职应对信息标签为标签1,或者离职应对信息阈值为阈值1,则可确定针对目标员工进行离职应对信息预测的结果是第一离职应对信息。或者当员工离职预警模型对目标员工属性特征进行学习之后可对应输出的离职应对信息标签为标签2,或者离职应对信息阈值为阈值2,则可确定针对目标员工进行离职应对信息预测的结果是第二离职应对信息。由此类推,可基于员工离职预警模型输出的离职应对信息标签确定目标员工的可能离职应对信息。在本申请实施例中,基于目标员工的员工数据筛选得到并输入员工离职预警模型的目标员工属性特征对应的数据类型和/或数据内容,可与员工离职预警模型的训练和/或测试阶段所输入的建模数据和/或测试数据的数据类型和/或数据内容相同。在员工离职预警模型的训练阶段、测试阶段以及使用阶段所采集以及筛选的数据类型和/或数据内容相同,从而可更好地利用该员工离职预警模型对输入的目标员工的目标员工属性特征进行学习并输出相应的离职应对信息,可增加员工离职预警模型的离职应对信息的预测准确率。In some feasible implementation manners, the implementation method of constructing the target employee attribute characteristics based on the employee attribute data of the target employee may be the same as the construction method of the attribute characteristics of the departing employee in the modeling data of the above-mentioned employee departure warning model. For details, refer to the above steps. The implementation manner provided by S21 is not repeated here. After the target employee attribute characteristics are constructed based on the target employee attribute data, the target employee attribute characteristics can be input into the employee departure warning model, the target employee attribute characteristics are learned based on the employee departure warning model, and the target employee correspondence is determined. Termination Response Information. Optionally, here, after the employee departure warning model learns the attribute characteristics of the target employee, it can output the target employee's departure response information label or the departure response information threshold value correspondingly, and then the target can be determined based on the above departure response information label or the departure response information threshold value. Staff turnover information. For example, when the employee departure warning model learns the attributes of the target employee and the corresponding output departure information label is label 1 or the departure response information threshold is threshold 1, it can be determined that the result of the prediction of the departure response information for the target employee is First departure response information. Or, after the employee departure warning model learns the attributes of the target employee, the output response information label corresponding to the output can be label 2 or the threshold value of the departure response information is threshold 2, then it can be determined that the prediction result of the target employee's departure response information is the first Second departure response information. By analogy, the possible termination response information of the target employee can be determined based on the termination response information label output by the employee departure warning model. In the embodiment of the present application, the data type and / or data content corresponding to the target employee attribute characteristics of the employee departure warning model is obtained by filtering and inputting based on the employee data of the target employee, and may be related to the training and / or testing stage of the employee departure warning model. The input modeling data and / or test data have the same data type and / or data content. The data types and / or data contents collected and filtered during the training, testing, and use phases of the employee departure warning model are the same, so that the employee departure warning model can better utilize the input employee's target employee attribute characteristics. Learning and outputting the corresponding departure response information can increase the accuracy of the prediction of the departure response information of the employee departure warning model.
在一些可行的实施方式中,基于上述员工离职预警模型对应输出目标员工的离职应对信息之后,则可将上述离职应对信息生成员工离职的预警信息并发送给对目标员工进行人 力资源管理和/或人力资源风险控制管理的员工管理人员。其中,上述预警信息可为员工离职的预警邮件,或者由员工离职的离职应对信息及其对应的员工属性数据等信息组成的预警报告文件等等,具体可根据实际应用场景确定,在此不做限制。上述员工管理人员可为目标员工的上司、目标员工所属部门的部门主管或者目标企业的人力资源主管和/或人力资源风险控制主管等等,具体可根据实际应用场景确定,在此不做限制。通过上述目标员工对应的离职应对信息生成的预警信息可用于提示员工管理人员基于上述预测的离职应对信息,结合目标员工的员工数据明确目标员工的离职风险来源。基于上述离职风险来源采取相应的上述离职应对措施来消除该离职风险来源以及时挽留目标员工,避免企业的人力资源流失,或者对于不可以消除的离职风险来源可提醒员工管理人员及时做好员工离职的人员补充或者工作调整等应对措施来及时止损,以避免目标员工的离职所带来的企业运作状态,操作灵活。In some feasible implementation manners, after outputting the departure response information of the target employee based on the above-mentioned employee departure warning model, the above-mentioned departure response information may be used to generate early-warning information of the employee departure and send it to the target employee for human resource management and / or Human resources risk management management of employee managers. The above-mentioned early-warning information may be an early-warning email of the employee, or an early-warning report file composed of the information about the employee's leaving response and its corresponding employee attribute data, etc., which can be determined according to the actual application scenario, and will not be done here. limit. The above employee management personnel may be the boss of the target employee, the department head of the department to which the target employee belongs, or the human resource supervisor and / or human resource risk control supervisor of the target enterprise, etc., which can be determined according to the actual application scenario, and there is no limitation here. The early-warning information generated through the above-mentioned turnover response information of the target employee can be used to prompt the employee management personnel to determine the source of the turnover risk of the target employee based on the predicted turnover response information in combination with the target employee's employee data. Based on the above sources of turnover risk, adopt the corresponding above-mentioned resignation countermeasures to eliminate the source of turnover risk and retain the target employees in time to avoid the loss of human resources of the company, or for the sources of turnover risk that cannot be eliminated, remind the staff management to do the employee turnover in a timely manner Remedial measures such as personnel replenishment or job adjustment to stop losses in a timely manner to avoid the operation status of the enterprise brought about by the departure of target employees, and the operation is flexible.
在本申请实施例中,可基于企业的员工数据库中的员工数据,或者大数据分析获取得到的企业员工数据等多种数据路径获取得到的员工数据构建员工离职预警模型。基于员工离职预警模型,可对实时监控到的目标企业的目标员工的员工数据预测出目标员工的离职应对信息,根据目标员工的离职应对信息可及时掌握目标员工的离职动态,预防和/或应对目标员工的离职,可减少企业的人力资源管理成本,提高员工离职的挽留成功概率,进而可降低目标员工的离职给企业带来重大损失的风险。本申请实施例提供的员工离职预警模型基于海量的员工数据构建,基于不同领域和/或不同行业的员工数据可构建不同的模型以适用于各个领域或者行业的企业的员工离职预警,灵活性高,适用范围广。In the embodiment of the present application, the employee departure warning model may be constructed based on the employee data obtained from the enterprise employee database or the employee data obtained from multiple data paths such as enterprise employee data obtained from big data analysis. Based on the employee departure warning model, the employee data of the target employees of the target company monitored in real time can be used to predict the departure response information of the target employees. According to the target employee's departure response information, the target employee's turnover trends can be grasped in time to prevent and / or respond. The turnover of the target employee can reduce the human resource management cost of the enterprise, increase the retention success probability of the employee turnover, and then reduce the risk of the target employee's departure from bringing significant losses to the enterprise. The employee departure warning model provided in the embodiment of this application is constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings of enterprises in various fields or industries, with high flexibility. ,Wide range of applications.
参见图3,图3是本申请实施例提供的员工离职的预警装置的结构示意图。本申请实施例提供的员工离职的预警装置包括:Referring to FIG. 3, FIG. 3 is a schematic structural diagram of an early warning device for employee turnover provided by an embodiment of the present application. The early warning device for employee turnover provided in the embodiments of the present application includes:
确定单元31,用于确定用于员工离职预警的离职属性条目。A determining unit 31 is configured to determine a departure attribute entry for employee turnover warning.
模型构建单元32,用于获取与上述确定单元31确定的上述离职属性条目对应的离职员工样本数据,根据上述离职员工样本数据构建离职员工预警模型,其中,上述离职员工样本数据中至少包括第一离职员工样本数据和第二离职员工样本数据,上述第一离职员工样本数据中包括第一类离职员工的员工属性数据和第一离职应对信息,上述第二离职员工样本数据中包括第二类离职员工的员工属性数据和第二离职应对信息。A model constructing unit 32 is configured to obtain sample data of the terminated employee corresponding to the above-mentioned termination attribute entry determined by the determining unit 31, and construct a early warning model of the terminated employee according to the above-mentioned sampled employee data, where the sampled employee data includes at least the first Sample data of former employees and sample data of second employees. The above sample data of first employees includes the employee attribute data of the first type of employees and first departure response information, and the above sample data of the second employees includes the second type of employees. Employee attribute data and second departure response information for employees.
数据处理单元33,用于获取目标员工的员工数据中与上述确定单元31确定的上述离职属性条目对应的目标员工属性数据,将上述目标员工属性数据输入员工离职预警模型。The data processing unit 33 is configured to obtain target employee attribute data corresponding to the above-mentioned departure attribute entry determined by the determining unit 31 among the employee data of the target employee, and input the above-mentioned target employee attribute data into the employee departure warning model.
上述确定单元31,还用于基于上述模型构建单元构建的上述员工离职预警模型确定出上述数据处理单元输入的上述目标员工属性数据对应的目标离职应对信息,上述目标离职应对信息用于对所述目标员工的离职进行预警。The determining unit 31 is further configured to determine target turnover response information corresponding to the target employee attribute data input by the data processing unit based on the employee turnover warning model constructed by the model building unit, and the target turnover response information is used for the Alert the departure of target employees.
在一些可行的实施方式中,上述离职属性条目包括:员工基本信息、员工职位、员工工作任期、员工收入水平、员工绩效、员工最近一次升职时间间隔、员工奖惩项目、员工家庭住址、员工考勤、员工请假频率、登录求职网址频率中的一种或者多种组合。In some feasible implementation manners, the above-mentioned departure attribute entries include: employee basic information, employee position, employee working term, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment program, employee home address, employee attendance , One or more combinations of employee leave frequency and login job frequency.
在一些可行的实施方式中,上述数据处理单元33用于:In some feasible implementation manners, the foregoing data processing unit 33 is configured to:
从所述目标员工所属企业的员工数据系统中获取所述目标员工的员工数据,并从所述员工数据中获取与所述离职属性条目对应的目标员工属性数据;和/或Obtaining the employee data of the target employee from the employee data system of the company to which the target employee belongs, and obtaining the target employee attribute data corresponding to the departure attribute entry from the employee data; and / or
采集所述目标员工的即时通讯记录和/或所述目标员工的上网数据记录,从所述即时通讯记录和/或所述上网数据记录中获取与所述离职属性条目对应的目标员工属性数据。Collecting an instant messaging record of the target employee and / or an online data record of the target employee, and acquiring target employee attribute data corresponding to the departure attribute entry from the instant communication record and / or the online data record.
在一些可行的实施方式中,上述模型构建单元32用于:In some feasible implementation manners, the model building unit 32 is configured to:
获取用于员工离职预警训练的至少两种离职应对信息对应的离职员工数据,其中,上述至少两种离职应对信息至少包括上述第一离职应对信息和上述第二离职应对信息;Acquiring data of at least two types of departure response information for employee departure warning training, wherein the at least two types of departure response information include at least the first departure response information and the second departure response information;
从上述离职员工数据中选取与上述离职属性条目对应的离职员工样本数据,其中包括上述第一离职员工样本数据和/或上述第二离职员工样本数据在内的任一离职应对信息的离职员工样本数据中,均包括一类离职员工的员工属性数据和离职应对信息;From the above-mentioned employee data, select the sample of employee data corresponding to the above-mentioned attributes of the employee, including any sample of employee response information including the above-mentioned first employee sample data and / or the second employee sample data The data includes employee attribute data and departure response information for a class of departing employees;
根据上述至少两个离职应对信息对应的离职员工样本数据构建至少一个离职员工属性特征对,根据上述至少一个离职员工属性特征对构建员工离职预警模型。At least one attrition employee attribute characteristic pair is constructed based on the sample data of the at least two attrition employees corresponding to the above-mentioned resignation response information, and an early warning model of employee turnover is constructed according to the at least one attrition employee attribute characteristic pair.
在一些可行的实施方式中,上述模型构建单元32用于:In some feasible implementation manners, the model building unit 32 is configured to:
从上述目标员工所属企业的员工数据系统中获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据,并从获取的员工数据中选取包括上述第一离职应对信息和上述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。Obtain employee data of the employees who have left and / or employees who have submitted their application for resignation but have not yet resigned from the employee data system of the company to which the target employee belongs, and select from the obtained employee data the above first departure response information and the above second departure The employee data corresponding to at least two types of termination response information including the response information is used as the termination employee data for the employee departure warning training.
在一些可行的实施方式中,上述模型构建单元32用于:In some feasible implementation manners, the model building unit 32 is configured to:
基于大数据分析从与上述目标员工所属企业为相同行业的企业员工数据中,获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据;Based on big data analysis, obtain employee data of employees who have left the company and / or employees who have submitted their application for resignation but have not yet resigned from the employee data of the same industry as the target employee's company;
从获取的员工数据中选取包括上述第一离职应对信息和上述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。From the obtained employee data, employee data corresponding to at least two types of resignation response information including the first resignation response information and the second resignation response information are selected as the resignation employee data used for employee resignation early warning training.
在一些可行的实施方式中,该预警装置还包括:In some feasible implementation manners, the early warning device further includes:
预警信息输出单元34,用于根据上述确定单元31确定的目标离职应对信息生成员工离职的预警信息,并将上述预警信息输出给对上述目标员工进行管理的员工管理人员;An early warning information output unit 34, configured to generate early warning information for employee turnover based on the target departure response information determined by the determining unit 31, and output the early warning information to an employee manager who manages the target employee;
其中,上述预警信息包括预警邮件,和/或预警报告文件;The above-mentioned early warning information includes early warning emails and / or early warning report files;
上述预警邮件和/或预警报告文件中包括应对员工离职的事务处理期限,应对员工离职的挽留方案以及应对员工离职的止损方案中的一种或者多种信息。The above-mentioned early warning emails and / or early warning report files include one or more types of information on the deadlines for dealing with employee departures, retention plans for employee departures, and stop loss programs for employee departures.
具体实现中,上述员工离职的预警装置可通过其内置的各个功能模块执行如上述图1至图2中各个步骤所提供的实现方式。例如,上述确定单元31可用于执行上述各个步骤中离职属性条目的确定,以及员工离职应对信息的预测等实现方式,具体可参见上述各个步骤所提供的实现方式,在此不再赘述。上述模型构建单元32可用于执行上述各个步骤中员工离职预警模型的构建中相关步骤所描述的实现方式,具体可参见上述各个步骤所提供的实现方式,在此不再赘述。上述数据处理单元33可用于执行上述各个步骤中员工数据的采集、员工属性数据的筛选以及员工属性特征的构建等实现方式,具体可参见上述各个步骤所提供的实现方式,在此不再赘述。上述预警信息输出单元34可用于执行上述各个实施例中员工离职预警的预警信息的生成和输出等实现方式,具体可参见上述各个实施例所提供的实现方式,在此不再赘述。In specific implementation, the above-mentioned early warning device for employee turnover can implement the implementation manners provided by the steps in FIG. 1 to FIG. 2 described above through each of its built-in functional modules. For example, the above-mentioned determining unit 31 may be used to perform the implementation methods such as determining the attribute of the departure attribute in each of the above steps, and the prediction of the employee departure response information. For details, refer to the implementation manners provided in the foregoing steps, and details are not described herein again. The above model building unit 32 may be used to execute the implementation manners described in the relevant steps in the construction of the employee departure warning model in the above steps. For details, refer to the implementation manners provided in the above steps, and details are not described herein again. The above-mentioned data processing unit 33 may be used to implement implementation methods such as collecting employee data, filtering employee attribute data, and constructing employee attribute characteristics in the foregoing steps. For details, refer to the implementation methods provided in the foregoing steps, and details are not described herein again. The above-mentioned early warning information output unit 34 may be used to implement the implementation methods of generating and outputting the early warning information of the employee departure warning in the foregoing embodiments. For details, refer to the implementation methods provided in the foregoing embodiments, and details are not described herein again.
在本申请实施例中,员工离职的预警装置可基于企业的员工数据库中的员工数据,或者大数据分析获取得到的企业员工数据等多种数据路径获取得到的员工数据构建员工离职 预警模型。基于员工离职预警模型,可对实时监控到的目标企业的目标员工的员工数据预测出目标员工的离职应对信息,根据目标员工的离职应对信息可及时掌握目标员工的离职动态,预防和/或应对目标员工的离职,可减少企业的人力资源管理成本,提高员工离职的挽留成功概率,进而可降低目标员工的离职给企业带来重大损失的风险。本申请实施例提供的员工离职预警模型基于海量的员工数据构建,基于不同领域和/或不同行业的员工数据可构建不同的模型以适用于各个领域或者行业的企业的员工离职预警,灵活性高,适用范围广。In the embodiment of the present application, the early warning device for employee departure may build an early warning model for employee departure based on employee data obtained from multiple data paths, such as enterprise employee data obtained from an enterprise employee database or enterprise data obtained by big data analysis. Based on the employee departure warning model, the employee data of the target employees of the target company monitored in real time can be used to predict the departure response information of the target employees. According to the target employee's departure response information, the target employee's turnover trends can be grasped in time to prevent and / or respond. The turnover of the target employee can reduce the human resource management cost of the enterprise, increase the retention success probability of the employee turnover, and then reduce the risk of the target employee's departure from bringing significant losses to the enterprise. The employee departure warning model provided in the embodiment of this application is constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings of enterprises in various fields or industries, with high flexibility. ,Wide range of applications.
参见图4,图4是本申请实施例提供的终端设备的结构示意图。如图4所示,本实施例中的终端设备可以包括:一个或多个处理器401和存储器402。上述处理器401和存储器402通过总线403连接。存储器402用于存储计算机程序,该计算机程序包括程序指令,处理器401用于执行存储器402存储的程序指令,执行如下操作:Referring to FIG. 4, FIG. 4 is a schematic structural diagram of a terminal device according to an embodiment of the present application. As shown in FIG. 4, the terminal device in this embodiment may include one or more processors 401 and a memory 402. The processor 401 and the memory 402 are connected via a bus 403. The memory 402 is configured to store a computer program. The computer program includes program instructions. The processor 401 is configured to execute the program instructions stored in the memory 402, and perform the following operations:
确定用于员工离职预警的离职属性条目;Determine the departure attribute entries for employee departure warnings;
获取与上述离职属性条目对应的离职员工样本数据,根据上述离职员工样本数据构建离职员工预警模型,其中,上述离职员工样本数据中至少包括第一离职员工样本数据和第二离职员工样本数据,上述第一离职员工样本数据中包括第一类离职员工的员工属性数据和第一离职应对信息,上述第二离职员工样本数据中包括第二类离职员工的员工属性数据和第二离职应对信息;Obtaining the sample data of the departing employee corresponding to the above-mentioned attributes of the leaving employee, and constructing an early warning model of the leaving employee based on the sample data of the leaving employee, wherein the sample data of the leaving employee includes at least the sample data of the first leaving employee and the sample data of the second leaving employee. The sample data of the first departure employee includes the employee attribute data and the first departure response information of the first type of employees, and the above sample data of the second departure employee includes the employee attribute data and the second departure response information of the second type of employees;
获取目标员工的员工数据中与上述离职属性条目对应的目标员工属性数据,将上述目标员工属性数据输入员工离职预警模型;Obtaining target employee attribute data corresponding to the above-mentioned departure attribute entry in the employee data of the target employee, and inputting the above target employee attribute data into the employee departure early warning model;
基于上述员工离职预警模型确定出上述目标员工属性数据对应的目标离职应对信息,上述目标离职应对信息用于对所述目标员工的离职进行预警。Based on the above-mentioned employee turnover warning model, target turnover information corresponding to the target employee attribute data is determined, and the target turnover response information is used for early warning of the turnover of the target employee.
在一些可行的实施方式中,上述离职属性条目包括:员工基本信息、员工职位、员工工作任期、员工收入水平、员工绩效、员工最近一次升职时间间隔、员工奖惩项目、员工家庭住址、员工考勤、员工请假频率、登录求职网址频率中的一种或者多种组合。基于离职属性条目可从数据量较大的员工数据中选取更多有效信息作为员工离职应对信息预测的数据基础,从而可降低员工离职应对信息预测的数据处理量,提高员工离职应对信息的预测准确率,适用性更强。In some feasible implementation manners, the above-mentioned departure attribute entries include: employee basic information, employee position, employee working term, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment program, employee home address, employee attendance , One or more combinations of employee leave frequency and login job frequency. Based on the departure attribute entry, more effective information can be selected from the employee data with a larger amount of data as the data basis for the employee departure response information prediction, thereby reducing the data processing amount of the employee departure response information prediction and improving the accuracy of the employee departure response information prediction. Rate, more applicable.
在一些可行的实施方式中,上述处理器401用于:In some feasible implementation manners, the foregoing processor 401 is configured to:
从上述目标员工所属企业的员工数据系统中获取上述目标员工的员工数据,并从上述员工数据中获取与上述离职属性条目对应的目标员工属性数据;和/或Obtain the employee data of the target employee from the employee data system of the company to which the target employee belongs, and obtain the target employee attribute data corresponding to the above-mentioned departure attribute entry from the employee data; and / or
采集上述目标员工的即时通讯记录和/或上述目标员工的上网数据记录,从上述即时通讯记录和/或上述上网数据记录中获取与上述离职属性条目对应的目标员工属性数据。Collect the instant messaging record of the target employee and / or the online data record of the target employee, and obtain the target employee attribute data corresponding to the departure attribute entry from the instant communication record and / or the online data record.
在一些可行的实施方式中,上述处理器401用于:In some feasible implementation manners, the foregoing processor 401 is configured to:
获取用于员工离职预警训练的至少两种离职应对信息对应的离职员工数据,其中,上述至少两种离职应对信息至少包括上述第一离职应对信息和上述第二离职应对信息;Acquiring data of at least two types of departure response information for employee departure warning training, wherein the at least two types of departure response information include at least the first departure response information and the second departure response information;
从上述离职员工数据中选取与上述离职属性条目对应的离职员工样本数据,其中包括上述第一离职员工样本数据和/或上述第二离职员工样本数据在内的任一离职应对信息的离职员工样本数据中,均包括一类离职员工的员工属性数据和离职应对信息;From the above-mentioned employee data, select the sample of employee data corresponding to the above-mentioned attributes of the employee, including any sample of employee response information including the above-mentioned first employee sample data and / or the second employee sample data The data includes employee attribute data and departure response information for a class of departing employees;
根据上述至少两个离职应对信息对应的离职员工样本数据构建至少一个离职员工属性特征对,其中,至少一个离职员工属性特征对中包括上述第一类离职员工的员工属性特征和上述第二类离职员工的员工属性特征,Construct at least one attribute attribute pair of the terminated employee based on the sample data of the at least two employee termination response information, wherein the attribute attribute pair of the at least one terminated employee attribute includes the attribute attribute of the employee of the first type of termination and the characteristic attribute of the second type of termination Employee attribute characteristics of employees,
根据上述至少一个离职员工属性特征对构建员工离职预警模型。An early warning model for employee turnover is constructed based on at least one of the attributes of the employee turnover.
在一些可行的实施方式中,上述处理器401用于:In some feasible implementation manners, the foregoing processor 401 is configured to:
从上述目标员工所属企业的员工数据系统中获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据,并从获取的员工数据中选取包括上述第一离职应对信息和上述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。Obtain employee data of the employees who have left and / or employees who have submitted their application for resignation but have not yet resigned from the employee data system of the company to which the target employee belongs, and select from the obtained employee data the above first departure response information and the above second departure The employee data corresponding to at least two types of termination response information including the response information is used as the termination employee data for the employee departure warning training.
在一些可行的实施方式中,上述处理器401用于:In some feasible implementation manners, the foregoing processor 401 is configured to:
基于大数据分析从与上述目标员工所属企业为相同行业的企业员工数据中,获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据;Based on big data analysis, obtain employee data of employees who have left the company and / or employees who have submitted their application for resignation but have not yet resigned from the employee data of the same industry as the target employee's company;
从获取的员工数据中选取包括上述第一离职应对信息和上述第二离职应对信息在内的至少两种离职应对信息的员工数据作为用于员工离职预警训练的离职员工数据。From the obtained employee data, employee data including at least two types of departure response information including the above-mentioned first departure response information and the above-mentioned second departure response information is selected as the employee data used for employee departure warning training.
在一些可行的实施方式中,上述处理器401还用于:In some feasible implementation manners, the foregoing processor 401 is further configured to:
根据上述目标离职应对信息生成员工离职的预警信息,并将上述预警信息输出给对上述目标员工进行管理的员工管理人员;Generate early warning information for employee turnover based on the above target departure response information, and output the above warning information to the employee management personnel who manage the target employee;
其中,上述预警信息包括预警邮件,和/或预警报告文件。上述预警邮件和/或预警报告文件中包括应对员工离职的事务处理期限,应对员工离职的挽留方案以及应对员工离职的止损方案中的一种或者多种信息。The above warning information includes a warning email and / or a warning report file. The above-mentioned early warning emails and / or early warning report files include one or more types of information on the deadlines for dealing with employee departures, retention plans for employee departures, and stop loss programs for employee departures.
应当理解,在一些可行的实施方式中,上述处理器401可以是中央处理单元(central processing unit,CPU),该处理器还可以是其他通用处理器、数字信号处理器(digital signal processor,DSP)、专用集成电路(application specific integrated circuit,ASIC)、现成可编程门阵列(field programmable gate array,FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。通用处理器可以是微处理器或者该处理器也可以是任何常规的处理器等。该存储器402可以包括只读存储器和随机存取存储器,并向处理器401提供指令和数据。存储器402的一部分还可以包括非易失性随机存取存储器。例如,存储器402还可以存储设备类型的信息。It should be understood that, in some feasible implementation manners, the processor 401 may be a central processing unit (CPU), and the processor may also be another general-purpose processor or a digital signal processor (DSP). , Application specific integrated circuit (ASIC), ready-made programmable gate array (field programmable gate array), or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc. A general-purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The memory 402 may include a read-only memory and a random access memory, and provide instructions and data to the processor 401. A part of the memory 402 may further include a non-volatile random access memory. For example, the memory 402 may also store information of a device type.
具体实现中,上述终端设备可通过其内置的各个功能模块执行如上述图1至图2中各个步骤所提供的实现方式,具体可参见上述各个步骤所提供的实现方式,在此不再赘述。In specific implementation, the terminal device can implement the implementation manners provided by the steps in FIG. 1 to FIG. 2 through the built-in functional modules. For details, refer to the implementation manners provided in the foregoing steps, and details are not described herein again.
在本申请实施例中,终端设备可基于企业的员工数据库中的员工数据,或者大数据分析获取得到的企业员工数据等多种数据路径获取得到的员工数据构建员工离职预警模型。基于员工离职预警模型,可对实时监控到的目标企业的目标员工的员工数据预测出目标员工的离职应对信息,根据目标员工的离职应对信息可及时掌握目标员工的离职动态,预防和/或应对目标员工的离职,可减少企业的人力资源管理成本,提高员工离职的挽留成功概率,进而可降低目标员工的离职给企业带来重大损失的风险。本申请实施例提供的员工离职预警模型基于海量的员工数据构建,基于不同领域和/或不同行业的员工数据可构建不同的模型以适用于各个领域或者行业的企业的员工离职预警,灵活性高,适用范围广。In the embodiment of the present application, the terminal device may construct an employee departure warning model based on employee data obtained from multiple data paths such as enterprise employee data obtained from big data analysis or enterprise employee data obtained by big data analysis. Based on the employee departure warning model, the employee data of the target employees of the target company monitored in real time can be used to predict the departure response information of the target employees. According to the target employee's departure response information, the target employee's turnover trends can be grasped in time to prevent and / or respond The turnover of the target employee can reduce the human resource management cost of the enterprise, increase the retention success probability of the employee turnover, and then reduce the risk of the target employee's departure from bringing significant losses to the enterprise. The employee departure warning model provided in the embodiment of this application is constructed based on a large amount of employee data. Based on employee data in different fields and / or different industries, different models can be constructed to apply to employee departure warnings of enterprises in various fields or industries, with high flexibility. ,Wide range of applications.
本申请实施例还提供一种计算机可读存储介质,该计算机可读存储介质存储有计算机程序,该计算机程序包括程序指令,该程序指令被处理器执行时实现图1至图2中各个步骤所提供的员工离职的预警方法,具体可参见上述各个步骤所提供的实现方式,在此不再赘述。An embodiment of the present application further provides a computer-readable storage medium. The computer-readable storage medium stores a computer program. The computer program includes program instructions. When the program instructions are executed by a processor, each step in FIG. 1 to FIG. 2 is implemented. For the early warning method for employee turnover, please refer to the implementation methods provided in the above steps for details.
上述计算机可读存储介质可以是前述任一实施例提供的员工离职的预警装置或者上述终端设备的内部存储单元,例如电子设备的硬盘或内存。该计算机可读存储介质也可以是该电子设备的外部存储设备,例如该电子设备上配备的插接式硬盘,智能存储卡(smart media card,SMC),安全数字(secure digital,SD)卡,闪存卡(flash card)等。进一步地,该计算机可读存储介质还可以既包括该电子设备的内部存储单元也包括外部存储设备。该计算机可读存储介质用于存储该计算机程序以及该电子设备所需的其他程序和数据。该计算机可读存储介质还可以用于暂时地存储已经输出或者将要输出的数据。The computer-readable storage medium may be an early warning device for employee turnover provided by any of the foregoing embodiments or an internal storage unit of the terminal device, such as a hard disk or a memory of an electronic device. The computer-readable storage medium may also be an external storage device of the electronic device, such as a plug-in hard disk, a smart media card (SMC), a secure digital (SD) card, Flash card, etc. Further, the computer-readable storage medium may include both an internal storage unit and an external storage device of the electronic device. The computer-readable storage medium is used to store the computer program and other programs and data required by the electronic device. The computer-readable storage medium can also be used to temporarily store data that has been or will be output.
本申请的权利要求书和说明书及附图中的术语“第一”、“第二”、“第三”、“第四”等是用于区别不同对象,而不是用于描述特定顺序。此外,术语“包括”和“具有”以及它们任何变形,意图在于覆盖不排他的包含。在本文中提及“实施例”意味着,结合实施例描述的特定特征、结构或特性可以包含在本申请的至少一个实施例中。在本申请说明书和所附权利要求书中使用的术语“和/或”是指相关联列出的项中的一个或多个的任何组合以及所有可能组合,并且包括这些组合。本申请实施例提供的方法及相关装置是参照本申请实施例提供的方法流程图和/或结构示意图来描述的,具体可由计算机程序指令实现方法流程图和/或结构示意图的每一流程和/或方框、以及流程图和/或方框图中的流程和/或方框的结合。The terms "first", "second", "third", "fourth", etc. in the claims and the description of the present application and the drawings are used to distinguish different objects, and are not used to describe a specific order. Furthermore, the terms "including" and "having" and any variations thereof are intended to cover non-exclusive inclusion. Reference to "an embodiment" herein means that a particular feature, structure, or characteristic described in connection with the embodiment may be included in at least one embodiment of the present application. The term "and / or" used in this specification and the appended claims refers to and includes any combination of one or more of the associated listed items and all possible combinations. The method and related devices provided in the embodiments of the present application are described with reference to the method flowchart and / or the structural schematic diagram provided in the embodiments of the present application, and each process of the method flowchart and / or the structural schematic diagram can be implemented by computer program instructions and / or Or a combination of blocks and processes and / or blocks in the flowcharts and / or block diagrams.

Claims (20)

  1. 一种员工离职的预警方法,其特征在于,所述方法包括:An early warning method for employee turnover, characterized in that the method includes:
    确定用于员工离职预警的离职属性条目;Determine the departure attribute entries for employee departure warnings;
    获取与所述离职属性条目对应的离职员工样本数据,根据所述离职员工样本数据构建离职员工预警模型,其中,所述离职员工样本数据中至少包括第一离职员工样本数据和第二离职员工样本数据,所述第一离职员工样本数据中包括第一类离职员工的员工属性数据和第一离职应对信息,所述第二离职员工样本数据中包括第二类离职员工的员工属性数据和第二离职应对信息;Obtaining sample data of the departing employee corresponding to the departure attribute entry, and constructing a warning model of the leaving employee based on the sample data of the leaving employee, wherein the sample data of the leaving employee includes at least the sample data of the first leaving employee and the sample of the second leaving employee Data, the sample data of the first departure employee includes the employee attribute data of the first type of employees and the first departure response information, and the sample data of the second departure employee includes the employee attribute data of the second type of employees and the second Termination Response Information;
    获取目标员工的员工数据中与所述离职属性条目对应的目标员工属性数据,将所述目标员工属性数据输入员工离职预警模型;Obtaining target employee attribute data corresponding to the departure attribute entry in the employee data of the target employee, and inputting the target employee attribute data into an employee departure warning model;
    基于所述员工离职预警模型确定出所述目标员工属性数据对应的目标离职应对信息,所述目标离职应对信息用于对所述目标员工的离职进行预警。Based on the employee departure warning model, target departure response information corresponding to the target employee attribute data is determined, and the target departure response information is used to provide early warning of the departure of the target employee.
  2. 根据权利要求1所述的方法,其特征在于,所述离职属性条目包括:员工基本信息、员工职位、员工工作任期、员工收入水平、员工绩效、员工最近一次升职时间间隔、员工奖惩项目、员工家庭住址、员工考勤、员工请假频率、登录求职网址频率中的一种或者多种组合。The method according to claim 1, wherein the termination attribute entries include: employee basic information, employee position, employee working term, employee income level, employee performance, employee's latest promotion interval, employee reward and punishment items, One or more combinations of the employee's home address, employee attendance, employee leave frequency, and login job website frequency.
  3. 根据权利要求1或2所述的方法,其特征在于,所述获取目标员工的员工数据中与所述离职属性条目对应的目标员工属性数据包括:The method according to claim 1 or 2, wherein the obtaining the target employee attribute data corresponding to the departure attribute entry in the employee data of the target employee comprises:
    从所述目标员工所属企业的员工数据系统中获取所述目标员工的员工数据,并从所述员工数据中获取与所述离职属性条目对应的目标员工属性数据;和/或Obtaining the employee data of the target employee from the employee data system of the company to which the target employee belongs, and obtaining the target employee attribute data corresponding to the departure attribute entry from the employee data; and / or
    采集所述目标员工的即时通讯记录和/或所述目标员工的上网数据记录,从所述即时通讯记录和/或所述上网数据记录中获取与所述离职属性条目对应的目标员工属性数据。Collecting an instant messaging record of the target employee and / or an online data record of the target employee, and acquiring target employee attribute data corresponding to the departure attribute entry from the instant communication record and / or the online data record.
  4. 根据权利要求1-3任一项所述的方法,其特征在于,所述获取与所述离职属性条目对应的离职员工样本数据,根据所述离职员工样本数据构建离职员工预警模型包括:The method according to any one of claims 1 to 3, wherein the step of obtaining sample data of the terminated employee corresponding to the departure attribute entry, and constructing an early warning model of the terminated employee based on the sampled employee data include:
    获取用于员工离职预警训练的至少两种离职应对信息对应的离职员工数据,其中,所述至少两种离职应对信息至少包括所述第一离职应对信息和所述第二离职应对信息;Acquiring data on at least two types of departure response information for employee departure warning training, wherein the at least two types of departure response information include at least the first departure response information and the second departure response information;
    从所述离职员工数据中选取与所述离职属性条目对应的离职员工样本数据,其中包括所述第一离职员工样本数据和/或所述第二离职员工样本数据在内的任一离职员工样本数据中均包括一类离职员工的员工属性数据和离职应对信息;Select the sample data of the former employee corresponding to the last attribute attribute data from the former employee data, including any sample of the former employee and / or the second former employee sample data The data includes employee attribute data and departure response information for a class of departing employees;
    根据所述至少两个离职应对信息对应的离职员工样本数据构建至少一个离职员工属性特征对,根据所述至少一个离职员工属性特征对构建员工离职预警模型。Construct at least one attribute attribute pair of the terminated employee based on the sample data of the at least two employees corresponding to the termination response information, and construct an early warning model of the employee termination based on the at least one attribute characteristic pair of the terminated employee.
  5. 根据权利要求4所述的方法,其特征在于,所述获取用于员工离职预警训练的至少两种离职应对信息对应的离职员工数据包括:The method according to claim 4, wherein the acquiring the data of the at least two types of termination response information used for the early departure training of the employee includes:
    从所述目标员工所属企业的员工数据系统中获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据,并从获取的员工数据中选取包括所述第一离职应对信息和所述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。Obtain the employee data of the employee who has left the company and / or the employee who has submitted a job application but has not left the company from the employee data system of the company to which the target employee belongs, and select from the obtained employee data to include the first departure response information and the The employee data corresponding to at least two types of termination response information including the second termination response information is used as the termination employee data for employee termination warning training.
  6. 根据权利要求4所述的方法,其特征在于,所述获取用于员工离职预警训练的至少两种离职应对信息对应的离职员工数据包括:The method according to claim 4, wherein the acquiring the data of the at least two types of termination response information used for the early departure training of the employee includes:
    基于大数据分析从与所述目标员工所属企业为相同行业的企业员工数据中,获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据;Based on big data analysis, obtain employee data of employees who have left the company and / or employees who have submitted their application for resignation but have not yet resigned from the employee data of the same industry as the company to which the target employee belongs;
    从获取的员工数据中选取包括所述第一离职应对信息和所述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。From the acquired employee data, employee data corresponding to at least two types of termination response information including the first departure response information and the second departure response information is selected as the departure employee data used for employee departure warning training.
  7. 根据权利要求1-6任一项所述的方法,其特征在于,所述确定出所述目标员工属性数据对应的目标离职应对信息之后,所述方法还包括:The method according to any one of claims 1-6, wherein after determining the target departure response information corresponding to the target employee attribute data, the method further comprises:
    根据所述目标离职应对信息生成员工离职的预警信息,并将所述预警信息输出给对所述目标员工进行管理的员工管理人员;Generating early warning information for employee turnover based on the target departure response information, and outputting the early warning information to an employee manager who manages the target employee;
    其中,所述预警信息包括预警邮件,和/或预警报告文件;Wherein, the warning information includes a warning email and / or a warning report file;
    所述预警邮件和/或预警报告文件中包括应对员工离职的事务处理期限,应对员工离职的挽留方案以及应对员工离职的止损方案中的一种或者多种信息。The early warning email and / or early warning report file includes one or more kinds of information in a transaction processing period for responding to employee turnover, a retention plan for responding to employee turnover, and a stop loss plan for responding to employee turnover.
  8. 一种员工离职的预警装置,其特征在于,所述预警装置包括:An early warning device for employee turnover, characterized in that the early warning device includes:
    确定单元,用于确定用于员工离职预警的离职属性条目;A determination unit for determining a departure attribute entry for employee departure warning;
    模型构建单元,用于获取与所述确定单元确定的所述离职属性条目对应的离职员工样本数据,根据所述离职员工样本数据构建离职员工预警模型,其中,所述离职员工样本数据中至少包括第一离职员工样本数据和第二离职员工样本数据,所述第一离职员工样本数据中包括第一类离职员工的员工属性数据和第一离职应对信息,所述第二离职员工样本数据中包括第二类离职员工的员工属性数据和第二离职应对信息;A model building unit is configured to obtain sample data of the terminated employee corresponding to the departure attribute entry determined by the determination unit, and construct a early warning model of the terminated employee based on the sampled employee data, wherein the sampled data of the terminated employee includes at least Sample data of the first departure employee and sample data of the second departure employee. The sample data of the first departure employee includes employee attribute data and first departure response information of the first type of termination employee, and the sample data of the second departure employee includes Employee attribute data and second departure response information for the second type of departing employees;
    数据处理单元,用于获取目标员工的员工数据中与所述确定单元确定的所述离职属性条目对应的目标员工属性数据,将所述目标员工属性数据输入员工离职预警模型;A data processing unit, configured to obtain target employee attribute data corresponding to the departure attribute entry determined by the determining unit among the employee data of the target employee, and input the target employee attribute data into an employee departure warning model;
    所述确定单元,还用于基于所述模型构建单元构建的所述员工离职预警模型确定出所述数据处理单元输入的所述目标员工属性数据对应的目标离职应对信息,所述目标离职应对信息用于对所述目标员工的离职进行预警。The determining unit is further configured to determine target turnover response information corresponding to the target employee attribute data input by the data processing unit based on the employee turnover warning model constructed by the model building unit, and the target turnover response information It is used to warn the departure of the target employee.
  9. 根据权利要求8所述的预警装置,其特征在于,所述数据处理单元用于:The early warning device according to claim 8, wherein the data processing unit is configured to:
    从所述目标员工所属企业的员工数据系统中获取所述目标员工的员工数据,并从所述员工数据中获取与所述离职属性条目对应的目标员工属性数据;和/或Obtaining the employee data of the target employee from the employee data system of the company to which the target employee belongs, and obtaining the target employee attribute data corresponding to the departure attribute entry from the employee data; and / or
    采集所述目标员工的即时通讯记录和/或所述目标员工的上网数据记录,从所述即时通讯记录和/或所述上网数据记录中获取与所述离职属性条目对应的目标员工属性数据。Collecting an instant messaging record of the target employee and / or an online data record of the target employee, and acquiring target employee attribute data corresponding to the departure attribute entry from the instant communication record and / or the online data record.
  10. 根据权利要求8或9所述的预警装置,其特征在于,所述模型构建单元用于:The early warning device according to claim 8 or 9, wherein the model construction unit is configured to:
    获取用于员工离职预警训练的至少两种离职应对信息对应的离职员工数据,其中,所述至少两种离职应对信息至少包括所述第一离职应对信息和所述第二离职应对信息;Acquiring data on at least two types of departure response information for employee departure warning training, wherein the at least two types of departure response information include at least the first departure response information and the second departure response information;
    从所述离职员工数据中选取与所述离职属性条目对应的离职员工样本数据,其中包括所述第一离职员工样本数据和/或所述第二离职员工样本数据在内的任一离职员工样本数据中均包括一类离职员工的员工属性数据和离职应对信息;Select the sample data of the former employee corresponding to the last attribute attribute data from the former employee data, including any sample of the former employee and / or the second former employee sample data The data includes employee attribute data and departure response information for a class of departing employees;
    根据所述至少两个离职应对信息对应的离职员工样本数据构建至少一个离职员工属性特征对,根据所述至少一个离职员工属性特征对构建员工离职预警模型。Construct at least one attribute attribute pair of the terminated employee based on the sample data of the at least two employees corresponding to the termination response information, and construct an early warning model of the employee termination based on the at least one attribute characteristic pair of the terminated employee.
  11. 根据权利要求10所述的预警装置,其特征在于,所述模型构建单元用于:The early warning device according to claim 10, wherein the model construction unit is configured to:
    从所述目标员工所属企业的员工数据系统中获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据,并从获取的员工数据中选取包括所述第一离职应对信息和所述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。Obtain the employee data of the employee who has left the company and / or the employee who has submitted a job application but has not left the company from the employee data system of the company to which the target employee belongs, and select from the obtained employee data to include the first departure response information and the The employee data corresponding to at least two types of termination response information including the second termination response information is used as the termination employee data for employee termination warning training.
  12. 根据权利要求10所述的预警装置,其特征在于,所述模型构建单元用于:The early warning device according to claim 10, wherein the model construction unit is configured to:
    基于大数据分析从与所述目标员工所属企业为相同行业的企业员工数据中,获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据;Based on big data analysis, obtain employee data of employees who have left the company and / or employees who have submitted their application for resignation but have not yet resigned from the employee data of the same industry as the company to which the target employee belongs;
    从获取的员工数据中选取包括所述第一离职应对信息和所述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。From the acquired employee data, employee data corresponding to at least two types of termination response information including the first departure response information and the second departure response information is selected as the departure employee data used for employee departure warning training.
  13. 根据权利要求8-12任一项所述的预警装置,其特征在于,所述预警装置还包括:The early warning device according to any one of claims 8 to 12, wherein the early warning device further comprises:
    预警信息输出单元,用于根据所述确定单元确定的所述目标离职应对信息生成员工离职的预警信息,并将所述预警信息输出给对所述目标员工进行管理的员工管理人员;An early warning information output unit, configured to generate early warning information for employee departure based on the target departure response information determined by the determining unit, and output the early warning information to an employee manager who manages the target employee;
    其中,所述预警信息包括预警邮件,和/或预警报告文件;Wherein, the warning information includes a warning email and / or a warning report file;
    所述预警邮件和/或预警报告文件中包括应对员工离职的事务处理期限,应对员工离职的挽留方案以及应对员工离职的止损方案中的一种或者多种信息。The early warning email and / or early warning report file includes one or more kinds of information in a transaction processing period for responding to employee turnover, a retention plan for responding to employee turnover, and a stop loss plan for responding to employee turnover.
  14. 一种终端设备,其特征在于,包括处理器和存储器,所述处理器和存储器相互连接;A terminal device, comprising a processor and a memory, and the processor and the memory are connected to each other;
    所述存储器用于存储计算机程序,所述计算机程序包括程序指令,所述处理器被配置用于调用所述程序指令执行如下操作:The memory is used to store a computer program, the computer program includes program instructions, and the processor is configured to call the program instructions to perform the following operations:
    确定用于员工离职预警的离职属性条目;Determine the departure attribute entries for employee departure warnings;
    获取与所述离职属性条目对应的离职员工样本数据,根据所述离职员工样本数据构建离职员工预警模型,其中,所述离职员工样本数据中至少包括第一离职员工样本数据和第二离职员工样本数据,所述第一离职员工样本数据中包括第一类离职员工的员工属性数据和第一离职应对信息,所述第二离职员工样本数据中包括第二类离职员工的员工属性数据和第二离职应对信息;Obtaining sample data of the departing employee corresponding to the departure attribute entry, and constructing a warning model of the leaving employee based on the sample data of the leaving employee, wherein the sample data of the leaving employee includes at least the sample data of the first leaving employee and the sample of the second leaving employee Data, the sample data of the first departure employee includes the employee attribute data of the first type of employees and the first departure response information, and the sample data of the second departure employee includes the employee attribute data of the second type of employees and the second Termination Response Information;
    获取目标员工的员工数据中与所述离职属性条目对应的目标员工属性数据,将所述目标员工属性数据输入员工离职预警模型;Obtaining target employee attribute data corresponding to the departure attribute entry in the employee data of the target employee, and inputting the target employee attribute data into an employee departure warning model;
    基于所述员工离职预警模型确定出所述目标员工属性数据对应的目标离职应对信息,所述目标离职应对信息用于对所述目标员工的离职进行预警。Based on the employee departure warning model, target departure response information corresponding to the target employee attribute data is determined, and the target departure response information is used to provide early warning of the departure of the target employee.
  15. 根据权利要求14所述的终端设备,其特征在于,所述处理器用于:The terminal device according to claim 14, wherein the processor is configured to:
    从所述目标员工所属企业的员工数据系统中获取所述目标员工的员工数据,并从所述员工数据中获取与所述离职属性条目对应的目标员工属性数据;和/或Obtaining the employee data of the target employee from the employee data system of the company to which the target employee belongs, and obtaining the target employee attribute data corresponding to the departure attribute entry from the employee data; and / or
    采集所述目标员工的即时通讯记录和/或所述目标员工的上网数据记录,从所述即时通讯记录和/或所述上网数据记录中获取与所述离职属性条目对应的目标员工属性数据。Collecting an instant messaging record of the target employee and / or an online data record of the target employee, and acquiring target employee attribute data corresponding to the departure attribute entry from the instant communication record and / or the online data record.
  16. 根据权利要求14或15所述的终端设备,其特征在于,所述处理器用于:The terminal device according to claim 14 or 15, wherein the processor is configured to:
    获取用于员工离职预警训练的至少两种离职应对信息对应的离职员工数据,其中,所述至少两种离职应对信息至少包括所述第一离职应对信息和所述第二离职应对信息;Acquiring data on at least two types of departure response information for employee departure warning training, wherein the at least two types of departure response information include at least the first departure response information and the second departure response information;
    从所述离职员工数据中选取与所述离职属性条目对应的离职员工样本数据,其中包括所述第一离职员工样本数据和/或所述第二离职员工样本数据在内的任一离职员工样本数据中均包括一类离职员工的员工属性数据和离职应对信息;Select the sample data of the former employee corresponding to the last attribute attribute data from the former employee data, including any sample of the former employee and / or the second former employee sample data The data includes employee attribute data and departure response information for a class of departing employees;
    根据所述至少两个离职应对信息对应的离职员工样本数据构建至少一个离职员工属性特征对,根据所述至少一个离职员工属性特征对构建员工离职预警模型。Construct at least one attribute attribute pair of the terminated employee based on the sample data of the at least two employees corresponding to the termination response information, and construct an early warning model of the employee termination based on the at least one attribute characteristic pair of the terminated employee.
  17. 根据权利要求16所述的终端设备,其特征在于,所述处理器用于:The terminal device according to claim 16, wherein the processor is configured to:
    从所述目标员工所属企业的员工数据系统中获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据,并从获取的员工数据中选取包括所述第一离职应对信息和所述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。Obtain the employee data of the employee who has left the company and / or the employee who has submitted a job application but has not left the company from the employee data system of the company to which the target employee belongs, and select from the obtained employee data to include the first departure response information and the The employee data corresponding to at least two types of termination response information including the second termination response information is used as the termination employee data for employee termination warning training.
  18. 根据权利要求16所述的终端设备,其特征在于,所述处理器用于:The terminal device according to claim 16, wherein the processor is configured to:
    基于大数据分析从与所述目标员工所属企业为相同行业的企业员工数据中,获取已离职员工和/或已提交离职申请但尚未离职员工的员工数据;Based on big data analysis, obtain employee data of employees who have left the company and / or employees who have submitted their application for resignation but have not yet resigned from the employee data of the same industry as the company to which the target employee belongs;
    从获取的员工数据中选取包括所述第一离职应对信息和所述第二离职应对信息在内的至少两种离职应对信息对应的员工数据作为用于员工离职预警训练的离职员工数据。From the acquired employee data, employee data corresponding to at least two types of termination response information including the first departure response information and the second departure response information is selected as the departure employee data used for employee departure warning training.
  19. 根据权利要求14-18任一项所述的终端设备,其特征在于,所述处理器还用于:The terminal device according to any one of claims 14 to 18, wherein the processor is further configured to:
    根据所述目标离职应对信息生成员工离职的预警信息,并将所述预警信息输出给对所述目标员工进行管理的员工管理人员;Generating early warning information for employee turnover based on the target departure response information, and outputting the early warning information to an employee manager who manages the target employee;
    其中,所述预警信息包括预警邮件,和/或预警报告文件;Wherein, the warning information includes a warning email and / or a warning report file;
    所述预警邮件和/或预警报告文件中包括应对员工离职的事务处理期限,应对员工离职的挽留方案以及应对员工离职的止损方案中的一种或者多种信息。The early warning email and / or early warning report file includes one or more kinds of information in a transaction processing period for responding to employee turnover, a retention plan for responding to employee turnover, and a stop loss plan for responding to employee turnover.
  20. 一种计算机可读存储介质,其特征在于,所述计算机可读存储介质存储有计算机程序,所述计算机程序包括程序指令,所述程序指令当被处理器执行时使所述处理器执行如权利要求1-7任一项所述的方法。A computer-readable storage medium, characterized in that the computer-readable storage medium stores a computer program, the computer program includes program instructions, and when the program instructions are executed by a processor, the processor executes The method according to any one of 1-7 is required.
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