WO2020000778A1 - 政务处理方法及装置、计算机设备与可读存储介质 - Google Patents

政务处理方法及装置、计算机设备与可读存储介质 Download PDF

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WO2020000778A1
WO2020000778A1 PCT/CN2018/110088 CN2018110088W WO2020000778A1 WO 2020000778 A1 WO2020000778 A1 WO 2020000778A1 CN 2018110088 W CN2018110088 W CN 2018110088W WO 2020000778 A1 WO2020000778 A1 WO 2020000778A1
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government
processing
government affairs
node
affairs
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French (fr)
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牛奔
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/103Workflow collaboration or project management
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/26Government or public services
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D10/00Energy efficient computing, e.g. low power processors, power management or thermal management

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  • the present application relates to the field of computer technology, and in particular, to a method and an apparatus for processing government affairs, a computer device, and a readable storage medium.
  • the embodiments of the present application provide a government affairs processing method and device, computer equipment, and readable storage medium to solve the problem of low efficiency in the prior art due to the complexity of the government affairs processing process. .
  • an embodiment of the present application provides a government affairs processing method, including: receiving a government affairs processing request, and packaging the government affairs processing request into a block on a government affairs service chain and broadcasting the entire network; and according to the government affairs processing request Determining at least one target node with a fixed processing order on the government service chain; in accordance with the fixed processing order, prompting each target node to process the government processing request in turn; processing each target node after completion
  • the processing results are packaged into blocks and broadcast across the network, so that the next target node continues to process the processing results until all target nodes have processed the government processing request.
  • a government service chain is established by using the smart contract and distributed record characteristics of the blockchain. Based on this, when a person applies for a certain event, the government service chain can process the request based on the government service and determine that it needs to be executed sequentially. According to the processing order, each target node is sequentially prompted to sequentially execute the processing of the government affairs processing request, and the processing result is recorded on the government affairs service chain. Based on this, automatic allocation of government affairs and Supervision, the applicant only needs to submit an application, without the need to go to the various government affairs departments for coordination and communication, which greatly improves the efficiency of transaction processing and has a significant effect on shortening the processing cycle. Therefore, the technical solutions provided in the embodiments of the present application can solve the problem of low processing efficiency in the prior art due to the complicated process of government affairs processing.
  • an embodiment of the present application provides a government affairs processing apparatus, including: a package broadcasting unit for receiving a government affairs processing request, and packaging the government affairs processing request into blocks on a government service chain and broadcasting the entire network; A determining unit, configured to determine at least one target node having a fixed processing order on the government service service chain according to the government processing processing request; a prompting unit, configured to prompt each target node to The government affairs processing request is processed; the package broadcasting unit is further configured to package the processing result of each target node after processing into a block and broadcast the whole network, so that the next target node can continue to process the processing result. Processing until all target nodes have processed the government processing request.
  • an embodiment of the present application provides a computer device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor executes all When describing the computer program, the steps of implementing the government affairs processing method according to any one of the first aspects.
  • an embodiment of the present application provides a computer non-volatile readable storage medium including computer-executable instructions.
  • the computer-executable instructions are executed, the computer-executable instructions are used to execute any one of the first aspects. The method of government affairs described.
  • a government service chain is established by using the smart contract and distributed record characteristics of the blockchain. Based on this, when a person applies for a certain event, the government service chain can process the request based on the government service and determine that it needs to be executed sequentially. According to the processing order, each target node is sequentially prompted to sequentially execute the processing of the government affairs processing request, and the processing result is recorded on the government affairs service chain. Based on this, automatic allocation of government affairs and Supervision, the applicant only needs to submit an application, without the need to go to the various government affairs departments for coordination and communication, which greatly improves the efficiency of transaction processing and has a significant effect on shortening the processing cycle. Therefore, the technical solutions provided in the embodiments of the present application can solve the problem of low processing efficiency in the prior art due to the complicated process of government affairs processing.
  • FIG. 1 is a schematic flowchart of a first embodiment of a government affairs processing method according to an embodiment of the present application
  • FIG. 2 is a schematic flowchart of a second embodiment of a government affairs processing method according to an embodiment of the present application
  • FIG. 3 is a schematic flowchart of a third embodiment of a government affairs processing method according to an embodiment of the present application.
  • FIG. 4 is a schematic flowchart of a fourth embodiment of a government affairs processing method according to an embodiment of the present application.
  • FIG. 5 is a functional block diagram of a government affairs processing device provided by an embodiment of the present application.
  • FIG. 6 is a functional block diagram of a computer device according to an embodiment of the present application.
  • the embodiments of the present application provide the following solutions: through the government service chain, automatic allocation and supervision of government affairs can be realized, and the operator You only need to submit an application, without having to go to various government departments for coordination and communication. This greatly improves the efficiency of transaction processing and has a significant effect on shortening the processing cycle.
  • Embodiment 1 The embodiment of the present application provides a government affairs processing method.
  • the method includes the following steps:
  • the government service chain is a dedicated chain dedicated to government services.
  • the service users of the government service chain can be ordinary people or institutions; on the other hand, correspondingly, users who provide government services in the government service chain are processing nodes of various government departments.
  • the embodiments of the present application are not limited to specific types of government service provided by the government service chain.
  • S104 Determine at least one target node with a fixed processing order on the government service chain according to the government service processing request.
  • each target node is prompted to process the government processing request in turn.
  • S108 The processing result after each target node is processed is packaged into blocks and broadcasted on the entire network, so that the next target node continues to process the processing result until all target nodes have processed the government affairs processing request.
  • step S102 when step S102 is implemented, it is considered that the government affairs that the handler needs to handle involve citizen information and rights. Therefore, in the specific implementation, in order to ensure that the government affairs processing request is applied by the handler himself, therefore, When it is packaged into blocks and broadcasted throughout the network, the identity of the operator must be verified before this.
  • the steps of broadcasting the government affairs processing request on the government service chain can be specifically included in the following steps:
  • S1022 Receive a government affairs processing request, and perform identity verification on the handler.
  • step S102 a blockchain is established for this government affairs processing request. Then, before processing the government affairs processing request through the government affairs service chain, it is necessary to execute the execution steps of each target node specified in step S104. It should be noted that the fixed processing order of each target node is related to the type of government affairs processing the government affairs request.
  • the target node for a type A government processing request may be: node 1 ⁇ node 2 ⁇ node 3; the target node for a type B government processing request may be: node 3 ⁇ node 1 ⁇ node 2. This is related to the type of government affairs that the government processes the request.
  • the first implementation method preset in advance. This method needs to establish the correspondence between each government type and each sequence node before executing S104. At this time, please refer to FIG. 3. Before S104, the method may specifically include the following steps:
  • S104A2 generating a government node processing list according to a preset correspondence between each type of government affairs and each sequence node; wherein the sequence node is at least one node having a preset execution order.
  • S104 A4, broadcast the entire government node processing list on the government service chain, so that each node on the government service chain can store it.
  • step S104 when the confirmation of the target node is specifically performed, that is, step S104 can be specifically implemented as follows:
  • S104: A6, determine the type of government affairs for which the government affairs process the request.
  • S104 A8: Obtain a sequence node corresponding to the government service type according to the government service node processing list as a target node.
  • the above implementation method is simple and easy. By presetting the correspondence between the type of government affairs and each sequence node in advance, when the target node is specifically confirmed, it is only necessary to simply determine the type of government affairs that the government affairs processes the request. In the process, there is no need to perform a complicated processing process. To a certain extent, it can save resources and speed up processing efficiency.
  • the second implementation automatic matching.
  • This implementation manner can be referred to FIG. 4 and may specifically include the following steps:
  • a government department node that is successfully matched is used as a target node corresponding to the government affairs unit.
  • S104B8 Sort each target node according to a preset execution order of each government affairs unit to obtain each target node with a fixed processing order.
  • the first method can be used for matching. If the matching fails, the second method is used. Or, for another example, the first method and the second method are used for matching at the same time, and then the intersection of the matching results of the two methods is sufficient.
  • each target node may be reminded to process in order according to the fixed processing order determined in step S104.
  • the embodiment of the present application further provides a way to supervise the progress. That is, the method may further include the following steps:
  • a warning process is performed on the target node.
  • the processing duration threshold may be smaller than the warning duration threshold.
  • the processing duration threshold of each target node may be the same or different; and the warning duration threshold of each target node may be the same or different; this embodiment of the present application does not specifically limit this.
  • the manner of warning processing can be set as required.
  • the method may further include the following steps:
  • the preset presentation form can be set as required. For example, in the form of a timeline, or in the form of a list, or in the form of a government node.
  • an embodiment of the present application provides a computer non-volatile readable storage medium including computer-executable instructions, which are used to execute the following steps when the computer-executable instructions are executed:
  • the computer-executable instructions when executed, it is further configured to perform the following steps: according to a preset correspondence relationship between each type of government affairs and each sequence node, generating a government node processing list; wherein the sequence node is provided with a preset At least one node in the execution order; broadcast the government node processing list on the government service chain across the entire network, so that each node on the government service chain can store it.
  • the following steps are further performed: determining a government service processing request government type; and obtaining a sequence node corresponding to the government service type according to the government service node processing list as a target node.
  • the following steps are also performed: the government affairs of the government affairs processing request are split according to the government affairs functional attributes to obtain more than one government affairs unit; the government affairs of each government affairs unit The functional attributes are matched and matched with the administrative function attributes of each government department node; a successfully matched government department node is used as a target node corresponding to the government affairs unit; each target node is performed according to a preset execution order of each government affairs unit Sorting to get each target node with a fixed processing order.
  • the technical solution of the embodiment of the present application has the following beneficial effects:
  • the government service chain is established by using the smart contract and distributed record characteristics of the blockchain. Based on this, when the handler applies for a certain matter, the government service The chain can determine at least one target node that needs to be executed sequentially based on the government affairs processing request, and according to the processing order, prompt each target node to sequentially execute the government affairs processing request and record the processing result on the government service chain. Based on this, the automatic allocation and supervision of government affairs can be realized.
  • the applicant only needs to submit an application instead of going to various government affairs departments for coordination and communication, which greatly improves the efficiency of affairs processing and has a significant effect on shortening the processing cycle. Therefore, the technical solutions provided in the embodiments of the present application can solve the problem of low processing efficiency in the prior art due to the complicated process of government affairs processing.
  • the embodiment of the present application further provides an apparatus embodiment that implements each step and method in the foregoing method embodiment.
  • the government affairs processing device 500 includes:
  • a package broadcasting unit 51 configured to, in response to receiving a government affairs processing request submitted by a handler, package the government affairs processing request into a block on the government service chain and broadcast the whole network;
  • a determining unit 52 configured to determine at least one target node with a fixed processing order on the government service service chain according to the government service processing request;
  • a prompting unit 53 is configured to prompt each target node to process a government processing request in accordance with a fixed processing order
  • the package broadcasting unit 51 is further configured to package the processing result of each target node after processing into a block and broadcast the whole network, so that the next target node continues to process the processing result until all target nodes request for government processing All are processed.
  • the fixed processing order of each target node is related to the type of government affairs processing the government affairs request.
  • the determining unit 53 is further configured to:
  • the government node processing list is broadcasted on the government service chain throughout the network, so that each node on the government service chain can store it.
  • the determining unit 53 when the determining unit 53 is specifically configured to determine at least one target node on the government service chain according to the government service processing request, it may be specifically used to:
  • a sequence node corresponding to the government type is obtained as a target node.
  • the determining unit 53 is configured to:
  • a government department node that successfully matches is used as a target node corresponding to the government affairs unit;
  • Each target node is sorted according to the execution order of the government affairs unit, and each target node with a fixed processing order is obtained.
  • the government affairs processing device also includes:
  • a timing unit (not shown in FIG. 5), which is configured to start timing from the moment when each target node is prompted to process the government processing request;
  • a notification unit (not shown in FIG. 5), configured to send a supervision notification to the target node when the timing duration reaches a preset processing duration threshold;
  • a warning unit (not shown in FIG. 5) is configured to perform warning processing on the target node when the timing duration reaches a preset warning duration threshold.
  • the package broadcasting unit 51 may be specifically configured to:
  • a prompt message is output to remind the clerk that the authentication fails.
  • the government affairs processing device also includes:
  • An obtaining unit (not shown in FIG. 5), configured to obtain data on the government affairs processing request in the government affairs service chain in response to receiving the progress inquiry request of the handler for the government affairs processing request;
  • An output unit (not shown in FIG. 5) is configured to output data according to a preset presentation form.
  • the computer device 500 includes: a memory 61, a processor 62, and a computer program stored in the memory 61 and executable on the processor 62.
  • the processor 62 executes a computer program, the following steps are implemented:
  • the processor executes the computer program, the following steps are further implemented: generating a government node processing list according to a preset correspondence between each type of government service and each sequence node; wherein the sequence node is at least a preset execution order One node; broadcast the entire government node processing list on the government service chain to facilitate the storage of each node on the government service chain.
  • the processor executes the computer program, the following steps are further implemented: determining a government service processing request government type; and acquiring a sequence node corresponding to the government service type according to the government service node processing list as a target node.
  • the processor when the processor executes the computer program, the processor further implements the following steps: splitting the government affairs processing request for the government affairs according to the government affairs functional attributes to obtain more than one government affairs unit; and dividing the government affairs functional attributes of each government affairs unit and each The government affairs functional attributes of the government affairs department nodes are matched and matched; a successfully matched government affairs department node is used as a target node corresponding to the government affairs unit; the target nodes are sorted according to the preset execution order of each government affairs unit, and have Each target node in a fixed processing order.
  • a government service chain is established by using the smart contract and distributed record characteristics of the blockchain. Based on this, when a person applies for a certain event, the government service chain can process the request based on the government service and determine that it needs to be executed sequentially According to the processing order, each target node is sequentially prompted to sequentially execute the processing of the government affairs processing request, and the processing result is recorded on the government affairs service chain. Based on this, automatic allocation of government affairs and Supervision, the applicant only needs to submit an application, without the need to go to the various government affairs departments for coordination and communication, which greatly improves the efficiency of transaction processing and has a significant effect on shortening the processing cycle. Therefore, the technical solutions provided in the embodiments of the present application can solve the problem of low processing efficiency in the prior art due to the complicated process of government affairs processing.
  • each functional unit in each embodiment of the present application may be integrated into one processing unit, or each of the units may exist separately physically, or two or more units may be integrated into one unit.
  • the above integrated unit implemented in the form of a software functional unit may be stored in a computer-readable storage medium.
  • the above software functional unit is stored in a storage medium and includes several instructions for causing a computer device (which may be a personal computer, a server, or a network device) or a processor to execute the methods described in the embodiments of the present application. Some steps.
  • Storage media include: U disks, mobile hard disks, read-only memories, random access memories, magnetic disks, or compact discs, which can store program codes.

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Abstract

本申请实施例提供了一种政务处理方法及装置、计算机设备与可读存储介质。本申请实施例中,接收政务处理请求,并将政务处理请求在政务服务链上打包成区块并全网广播,然后,根据政务处理请求,在政务服务链上确定具有固定处理次序的至少一个目标节点,从而,按照固定处理次序,依次提示每个目标节点对政务处理请求进行处理,以及,将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对处理结果进行处理,直至全部目标节点对政务处理请求均处理完毕。因此,本申请实施例提供的技术方案能够在一定程度上解决现有技术中由于政务处理的流程复杂导致办理效率较低的问题。

Description

政务处理方法及装置、计算机设备与可读存储介质
本申请要求于2018年06月28日提交中国专利局、申请号为201810691162.2、申请名称为“政务处理方法及装置、计算机设备与可读存储介质”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。
技术领域
本申请涉及计算机技术领域,尤其涉及一种政务处理方法及装置、计算机设备与可读存储介质。
背景技术
随着政务服务的普及,人们与政务部门之间的联系也愈益加深。当办理人申办某一事项时,经常会涉及到多个政务部门的协调处理,这就需要办理人根据政务部门的指示,按照申办事项中各政务部门的处理次序,依次去各个政务部门进行该申办事项的申办处理。
基于此,通过办理人依次去各政务部门申办处理某一事项,流程复杂,办理效率较低。
申请内容
有鉴于此,本申请实施例提供了一种政务处理方法及装置、计算机设备与可读存储介质,用以在一定程度上解决现有技术中由于政务处理的流程复杂导致办理效率较低的问题。
第一方面,本申请实施例提供了一种政务处理方法,包括:接收政务处理请求,并将所述政务处理请求在政务服务链上打包成区块并全网广播;根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点;按照所述固定处理次序,依 次提示每个目标节点对所述政务处理请求进行处理;将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对所述处理结果进行处理,直至全部目标节点对所述政务处理请求均处理完毕。
本申请实施例中,通过区块链的智能合约与分布式记录特性,建立政务服务链,基于此,当办理人申办某一事项时,政务服务链能够基于该政务处理请求,确定需要依次执行的至少一个目标节点,并根据处理次序,依次提示各目标节点相继执行对该政务处理请求进行处理,并将处理结果在政务服务链上进行记录,基于此,能够实现对政务事项的自动分配及督办,办理人只需要提交申请,而无需去各政务部门进行协调沟通,这大大的提高了事项办理效率,对于缩短办理周期有显著作用。因此,本申请实施例提供的技术方案能够在一定程度上解决现有技术中由于政务处理的流程复杂导致办理效率较低的问题。
第二方面,本申请实施例提供了一种政务处理装置,包括:打包广播单元,用于接收政务处理请求,并将所述政务处理请求在政务服务链上打包成区块并全网广播;确定单元,用于根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点;提示单元,用于按照所述固定处理次序,依次提示每个目标节点对所述政务处理请求进行处理;所述打包广播单元,还用于将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对所述处理结果进行处理,直至全部目标节点对所述政务处理请求均处理完毕。
第三方面,本申请实施例提供了一种计算机设备,包括存储器、处理器以及存储在所述存储器中并可在所述处理器上运行的计算机程序,其特征在于,所述处理器执行所述计算机程序时实现如第一方面任一项所述政务处理方法的步骤。
第四方面,本申请实施例提供了一种计算机非易失性可读存储介质,包括:计算机可执行指令,当所述计算机可执行指令被运行 时,用以执行如第一方面任一项所述的政务处理方法。
上述技术方案中的一个技术方案具有如下有益效果:
本申请实施例中,通过区块链的智能合约与分布式记录特性,建立政务服务链,基于此,当办理人申办某一事项时,政务服务链能够基于该政务处理请求,确定需要依次执行的至少一个目标节点,并根据处理次序,依次提示各目标节点相继执行对该政务处理请求进行处理,并将处理结果在政务服务链上进行记录,基于此,能够实现对政务事项的自动分配及督办,办理人只需要提交申请,而无需去各政务部门进行协调沟通,这大大的提高了事项办理效率,对于缩短办理周期有显著作用。因此,本申请实施例提供的技术方案能够在一定程度上解决现有技术中由于政务处理的流程复杂导致办理效率较低的问题。
附图说明
为了更清楚地说明本申请实施例的技术方案,下面将对实施例中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本申请的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动性的前提下,还可以根据这些附图获得其它的附图。
图1是本申请实施例所提供的政务处理方法的实施例一的流程示意图;
图2是本申请实施例所提供的政务处理方法的实施例二的流程示意图;
图3是本申请实施例所提供的政务处理方法的实施例三的流程示意图;
图4是本申请实施例所提供的政务处理方法的实施例四的流程示意图;
图5是本申请实施例所提供的政务处理装置的功能方块图;
图6是本申请实施例所提供的计算机设备的功能方块图。
具体实施方式
为了更好的理解本申请的技术方案,下面结合附图对本申请实施例进行详细描述。
应当明确,所描述的实施例仅仅是本申请一部分实施例,而不是全部的实施例。基于本申请中的实施例,本领域普通技术人员在没有作出创造性劳动前提下所获得的所有其它实施例,都属于本申请保护的范围。
在本申请实施例中使用的术语是仅仅出于描述特定实施例的目的,而非旨在限制本申请。在本申请实施例和所附权利要求书中所使用的单数形式的“一种”、“所述”和“该”也旨在包括多数形式,除非上下文清楚地表示其他含义。
针对现有技术中所存在的由于政务处理的流程复杂导致办理效率较低的问题,本申请实施例提供了如下解决思路:通过政务服务链,能够实现对政务事项的自动分配及督办,办理人只需要提交申请,而无需去各政务部门进行协调沟通,这大大的提高了事项办理效率,对于缩短办理周期有显著作用。
在该思路的引导下,本方案实施例提供了以下可行的实施方案。
实施例一,本申请实施例给出一种政务处理方法。
具体的,请参考图1,该方法包括以下步骤:
S102,接收政务处理请求,并将政务处理请求在政务服务链上打包成区块并全网广播。
本申请实施例中,政务服务链是一种专用于政务服务的专用链。一方面,政务服务链的服务用户可以是普通民众或机构;另一方面,与之相对应的,政务服务链中提供政务服务的用户为各政务部门的处理节点。本申请实施例对于政务服务链所提供的政务服务的具体类型无限定。
S104,根据政务处理请求,在政务服务链上确定具有固定处理次序的至少一个目标节点。
S106,按照固定处理次序,依次提示每个目标节点对政务处理请求进行处理。
S108,将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对处理结果进行处理,直至全部目标节点对政务处理请求均处理完毕。
以上,针对任意办理人请求申办的政务事项,只需提交申请,建立关于该政务事项的区块链,从而,通过区块链来监控并记录各目标节点的处理情况,无需办理人至各政务部门跑动,也能够在一定程度上避免处理节点不清晰的情况,基于此,能够大大提升事项办理效率。
以下,对图1所示的各步骤的实现方式进行具体说明。
本申请实施例中,S102步骤在实现时,考虑到办理人需要办理的政务事项涉及公民信息及权利,因此,在具体实现时,为了保证政务处理请求是办理人本人申办的,因此,在执行打包成区块并全网广播时,还需要在此之前对办理人的身份进行验证。
基于此,可以参考图2,将政务处理请求在政务服务链上进行全网广播的步骤还可以具体包括如下步骤:
S1022,接收政务处理请求,并对办理人进行身份验证。
S1024A,当身份验证成功时,利用办理人的私钥对政务处理请求进行加密,并将加密后的政务处理请求打包成区块并在政务服务链上进行全网广播。
反之,S1024B,当身份验证未通过时,输出用于提示办理人身份验证未通过的提示信息。
如此,保证了办理人身份的准确性,避免被不法分子盗取办理人身份恶意办理信息的事件发生,提升系统安全性。
通过S102步骤,建立了针对该政务处理请求的区块链条。那么,在通过政务服务链对该政务处理请求进行处理之前,还需要执行S104步骤中明确各目标节点的执行步骤。需要说明的是,各目标节点的固定处理次序与政务处理请求的政务类型相关。
例如,A类政务处理请求的目标节点可以为:节点1→节点2→节点3;B类政务处理请求的目标节点可以为:节点3→节点1→节点2。这与政务处理请求的政务类型相关。
基于此,本申请实施例给出以下两种执行S104步骤的实现方式:
第一种实现方式:提前预设方式。这种方式需要在执行S104之前,建立各政务类型与各序列节点之间的对应关系。此时,请参考图3,在S104之前,该方法具体可以包括如下步骤:
S104A2,根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,序列节点为具备预设执行次序的至少一个节点。
S104 A4,将政务节点处理列表在政务服务链上进行全网广播,以便于政务服务链上的各节点进行存储。
基于此,当具体执行目标节点的确认时,也就是,S104步骤具体可以按照如下方式实现:
S104 A6,确定政务处理请求的政务类型。
S104 A8,根据政务节点处理列表,获取与政务类型对应的序列节点,以作为目标节点。
以上的实现方式简便易行,通过提前预设政务类型与各序列节点之间的对应关系,在具体确认目标节点时,则只需要简单的确定该政务处理请求的政务类型即可实现,在此过程中,无需进行复杂的处理过程,在一定程度上,能够节约资源,并加快处理效率。
第二种实现方式:自动匹配方式。这种实现方式可以参考图4,具体可以包括如下步骤:
S104B2,将政务处理请求的政务事项按照政务功能属性进行拆分,得到多于一个政务事项单元。
S104B4,将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进行匹配配对。
S104B6,将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点。
S104B8,按照预设的各政务事项单元的执行次序对各目标节点进行排序,得到具备固定处理次序的各目标节点。
这种实现方式中,无需提前预存数据,而是根据每个政务事项单元的政务功能属性进行划分,能够满足各种个性化政务事项的需求,具有较高的可扩展性。
需要说明的是,以上两种方式可以连用。例如,可以优先采用第一种方式进行匹配,若匹配失败,则再采用第二种匹配方式。或者,又例如,同时采用第一种方式与第二种方式进行匹配,再取两种方式匹配结果的交集即可。
基于S104步骤确定的目标节点序列,那么,在执行S106步骤时,按照S104步骤中确定的固定处理次序,依次提醒各目标节点进行处理即可。
此外,为了进一步实现提高政务处理效率的目的,本申请实施例还进一步提供一种督办进度的方式。也就是,该方法还可以包括如下步骤:
自提示每个目标节点对政务处理请求进行处理的时刻开始计时;
当一目标节点的计时的时长达到预设的处理时长阈值时,向该目标节点发送督办通知;
当一目标节点的计时的时长达到预设的警告时长阈值时,对该目标节点进行警告处理。
其中,处理时长阈值可以小于警告时长阈值。每个目标节点的处理时长阈值可以相同,也可以不同;以及,每个目标节点的警告时长阈值可以相同,也可以不同;本申请实施例对此无特别限定。
其中,警告处理的方式可以根据需要设定。通过上述的进度督办方式,能够对各政务部门的处理时限进行控制和把控,避免某一事项长时间未处理导致事项处理延期的问题发生,也能够避免政务部门造成事项遗漏处理的问题发生。
再者,考虑到办理人也有查询该政务处理请求的处理进度的需求,因此,该方法还可以包括如下步骤:
响应于接收到办理人针对政务处理请求的进度查询请求,在政务服务链中获取针对政务处理请求的数据;
按照预设的呈现形式,输出数据。
其中,预设的呈现形式可以根据需要设定。例如,通过时间轴的形式呈现,或者,通过列表的形式呈现,或者,以政务节点的形式呈现。
基于上述政务处理方法,本申请实施例提供了一种计算机非易失性可读存储介质,包括:计算机可执行指令,当计算机可执行指令被运行时用以执行以下步骤:
接收政务处理请求,并将政务处理请求在政务服务链上打包成区块并全网广播;根据政务处理请求,在政务服务链上确定具有固定处理次序的至少一个目标节点;按照固定处理次序,依次提示每个目标节点对政务处理请求进行处理;将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对处理结果进行处理,直至全部目标节点对政务处理请求均处理完毕。
可选地,当计算机可执行指令被运行时还用以执行以下步骤:根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,序列节点为具备预设执行次序的至少一个节点;将政务节点处理列表在政务服务链上进行全网广播,以便于政务服务链上的各节点进行存储。
可选地,当计算机可执行指令被运行时还用以执行以下步骤:确定政务处理请求的政务类型;根据政务节点处理列表,获取与政务类型对应的序列节点,以作为目标节点。
可选地,当计算机可执行指令被运行时还用以执行以下步骤:将政务处理请求的政务事项按照政务功能属性进行拆分,得到多于一个政务事项单元;将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进行匹配配对;将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点;按照预设的各政务事项单元的执行次序对各目标节点进行排序,得到具备固定处理次序的各目标节点。
本申请实施例的技术方案具有以下有益效果:本申请实施例中, 通过区块链的智能合约与分布式记录特性,建立政务服务链,基于此,当办理人申办某一事项时,政务服务链能够基于该政务处理请求,确定需要依次执行的至少一个目标节点,并根据处理次序,依次提示各目标节点相继执行对该政务处理请求进行处理,并将处理结果在政务服务链上进行记录,基于此,能够实现对政务事项的自动分配及督办,办理人只需要提交申请,而无需去各政务部门进行协调沟通,这大大的提高了事项办理效率,对于缩短办理周期有显著作用。因此,本申请实施例提供的技术方案能够在一定程度上解决现有技术中由于政务处理的流程复杂导致办理效率较低的问题。
实施例二
基于上述实施例一所提供的政务处理方法,本申请实施例进一步给出实现上述方法实施例中各步骤及方法的装置实施例。
一方面,本申请实施例所提供了一种政务处理装置,请参考图5,该政务处理装置500包括:
打包广播单元51,用于响应于接收到办理人提交的政务处理请求,将政务处理请求在政务服务链上打包成区块并全网广播;
确定单元52,用于根据政务处理请求,在政务服务链上确定具有固定处理次序的至少一个目标节点;
提示单元53,用于按照固定处理次序,依次提示每个目标节点对政务处理请求进行处理;
打包广播单元51,还用于将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对处理结果进行处理,直至全部目标节点对政务处理请求均处理完毕。
其中,各目标节点的固定处理次序与政务处理请求的政务类型相关。
一方面,确定单元53还用于:
根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,序列节点为具备预设执行次序的至少一个 节点;
将政务节点处理列表在政务服务链上进行全网广播,以便于政务服务链上的各节点进行存储。
此时,确定单元53在具体用于根据政务处理请求,在政务服务链上确定至少一个目标节点时,可具体用于:
确定政务处理请求的政务类型;
根据政务节点处理列表,获取与政务类型对应的序列节点,以作为目标节点。
另一实现方式中,确定单元53用于:
将政务处理请求的政务事项按照政务功能属性进行拆分,得到政务事项单元;
将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进行匹配配对;
将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点;
按照政务事项单元的执行次序对各目标节点进行排序,得到具备固定处理次序的各目标节点。
此外,该政务处理装置还包括:
计时单元(图5未示出),用于自提示每个目标节点对政务处理请求进行处理的时刻开始计时;
通知单元(图5未示出),用于当计时时长达到预设的处理时长阈值时,向该目标节点发送督办通知;
警告单元(图5未示出),用于当计时时长达到预设的警告时长阈值时,对该目标节点进行警告处理。
在一个实现场景中,打包广播单元51可具体用于:
对办理人进行身份验证;
当身份验证成功时,利用办理人的私钥对政务处理请求进行加密,并将加密后的政务处理请求在政务服务链上进行全网广播;
当身份验证未通过时,输出用于提示办理人身份验证未通过的 提示信息。
此外,该政务处理装置还包括:
获取单元(图5未示出),用于响应于接收到办理人针对政务处理请求的进度查询请求,在政务服务链中获取针对政务处理请求的数据;
输出单元(图5未示出),用于按照预设的呈现形式,输出数据。
另一方面,本申请实施例还提供了一种计算机设备,请参考图6,该计算机设备500包括:存储器61、处理器62以及存储在存储器61中并可在处理器62上运行的计算机程序,处理器62执行计算机程序时实现以下步骤:
接收政务处理请求,并将政务处理请求在政务服务链上打包成区块并全网广播;根据政务处理请求,在政务服务链上确定具有固定处理次序的至少一个目标节点;按照固定处理次序,依次提示每个目标节点对政务处理请求进行处理;将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对处理结果进行处理,直至全部目标节点对政务处理请求均处理完毕。
可选地,处理器执行计算机程序时还实现以下步骤:根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,序列节点为具备预设执行次序的至少一个节点;将政务节点处理列表在政务服务链上进行全网广播,以便于政务服务链上的各节点进行存储。
可选地,处理器执行计算机程序时还实现以下步骤:确定政务处理请求的政务类型;根据政务节点处理列表,获取与政务类型对应的序列节点,以作为目标节点。
可选地,处理器执行计算机程序时还实现以下步骤:将政务处理请求的政务事项按照政务功能属性进行拆分,得到多于一个政务事项单元;将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进行匹配配对;将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点;按照预设的各政务事项单元的执行次序对各目标节点进行排序,得到具备固定处理次序的各目标节点。
由于本实施例中的各单元能够执行实施例一所示的方法,本实施例未详细描述的部分,可参考对实施例一的相关说明。
本申请实施例的技术方案具有以下有益效果:
本申请实施例中,通过区块链的智能合约与分布式记录特性,建立政务服务链,基于此,当办理人申办某一事项时,政务服务链能够基于该政务处理请求,确定需要依次执行的至少一个目标节点,并根据处理次序,依次提示各目标节点相继执行对该政务处理请求进行处理,并将处理结果在政务服务链上进行记录,基于此,能够实现对政务事项的自动分配及督办,办理人只需要提交申请,而无需去各政务部门进行协调沟通,这大大的提高了事项办理效率,对于缩短办理周期有显著作用。因此,本申请实施例提供的技术方案能够在一定程度上解决现有技术中由于政务处理的流程复杂导致办理效率较低的问题。
所属领域的技术人员可以清楚地了解到,为描述的方便和简洁,上述描述的系统,装置和单元的具体工作过程,可以参考前述方法实施例中的对应过程,在此不再赘述。
另外,在本申请各个实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。
上述以软件功能单元的形式实现的集成的单元,可以存储在一个计算机可读取存储介质中。上述软件功能单元存储在一个存储介质中,包括若干指令用以使得一台计算机装置(可以是个人计算机,服务器,或者网络装置等)或处理器(Processor)执行本申请各个实施例所述方法的部分步骤。存储介质包括:U盘、移动硬盘、只读存储器、随机存取存储器、磁碟或者光盘等各种可以存储程序代码的介质。
以上所述仅为本申请的较佳实施例而已,并不用以限制本申请,凡在本申请的精神和原则之内,所做的任何修改、等同替换、改进等, 均应包含在本申请保护的范围之内。

Claims (20)

  1. 一种政务处理方法,其特征在于,所述方法包括:
    接收政务处理请求,并将所述政务处理请求在政务服务链上打包成区块并全网广播;
    根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点;
    按照所述固定处理次序,依次提示每个目标节点对所述政务处理请求进行处理;
    将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对所述处理结果进行处理,直至全部目标节点对所述政务处理请求均处理完毕。
  2. 根据权利要求1所述的方法,其特征在于,所述根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点之前,所述方法还包括:
    根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,所述序列节点为具备预设执行次序的至少一个节点;
    将所述政务节点处理列表在所述政务服务链上进行全网广播,以便于所述政务服务链上的各节点进行存储。
  3. 根据权利要求2所述的方法,其特征在于,所述根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点,包括:
    确定所述政务处理请求的政务类型;
    根据所述政务节点处理列表,获取与所述政务类型对应的序列节点,以作为所述目标节点。
  4. 根据权利要求1所述的方法,其特征在于,所述根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点,包括:
    将所述政务处理请求的政务事项按照政务功能属性进行拆分,得到多于一个政务事项单元;
    将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进 行匹配配对;
    将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点;
    按照预设的各政务事项单元的执行次序对各目标节点进行排序,得到具备所述固定处理次序的各目标节点。
  5. 根据权利要求1所述的方法,其特征在于,所述方法还包括:
    自提示每个目标节点对所述政务处理请求进行处理的时刻开始计时;
    当一目标节点的所述计时的时长达到预设的处理时长阈值时,向该目标节点发送督办通知;
    当一目标节点的所述计时的时长达到预设的警告时长阈值时,对该目标节点进行警告处理。
  6. 根据权利要求1所述的方法,其特征在于,所述将所述政务处理请求打包成区块并在政务服务链上全网广播,包括:
    对所述办理人进行身份验证;
    当所述身份验证成功时,利用所述办理人的私钥对所述政务处理请求进行加密,并将加密后的所述政务处理请求打包成区块并在所述政务服务链上进行全网广播;
    当所述身份验证未通过时,输出用于提示所述办理人身份验证未通过的提示信息。
  7. 根据权利要求1所述的方法,其特征在于,所述方法还包括:
    接收针对所述政务处理请求的进度查询请求;
    在所述政务服务链中获取针对所述政务处理请求的数据;
    按照预设的呈现形式,输出所述数据。
  8. 一种政务处理装置,其特征在于,所述装置包括:
    打包广播单元,用于接收政务处理请求,并将所述政务处理请求在政务服务链上打包成区块并全网广播;
    确定单元,用于根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点;
    提示单元,用于按照所述固定处理次序,依次提示每个目标节点对所述政务处理请求进行处理;
    所述打包广播单元,还用于将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对所述处理结果进行处理,直至全部目标节点对所述政务处理请求均处理完毕。
  9. 根据权利要求8所述的装置,其特征在于,所述确定单元用于:
    根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,所述序列节点为具备预设执行次序的至少一个节点;
    将所述政务节点处理列表在所述政务服务链上进行全网广播,以便于所述政务服务链上的各节点进行存储。
  10. 根据权利要求9所述的装置,其特征在于,所述确定单元还用于:
    确定所述政务处理请求的政务类型;
    根据所述政务节点处理列表,获取与所述政务类型对应的序列节点,以作为所述目标节点。
  11. 根据权利要求8所述的装置,其特征在于,所述确定单元用于:
    将所述政务处理请求的政务事项按照政务功能属性进行拆分,得到多于一个政务事项单元;
    将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进行匹配配对;
    将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点;
    按照预设的各政务事项单元的执行次序对各目标节点进行排序,得到具备所述固定处理次序的各目标节点。
  12. 根据权利要求8所述的装置,其特征在于,所述装置还包括:
    计时单元,用于自提示每个目标节点对政务处理请求进行处理的时刻开始计时;
    通知单元,用于当计时时长达到预设的处理时长阈值时,向该目标节点发送督办通知;
    警告单元,用于当计时时长达到预设的警告时长阈值时,对该目标节点进行警告处理。
  13. 一种计算机设备,包括存储器、处理器以及存储在所述存储器中并可在所述处理器上运行的计算机程序,其特征在于,所述处理器执行所述计算机程序 时实现以下步骤:
    接收政务处理请求,并将所述政务处理请求在政务服务链上打包成区块并全网广播;
    根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点;
    按照所述固定处理次序,依次提示每个目标节点对所述政务处理请求进行处理;
    将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对所述处理结果进行处理,直至全部目标节点对所述政务处理请求均处理完毕。
  14. 根据权利要求13所述的计算机设备,其特征在于,所述处理器执行所述计算机程序时还实现以下步骤:
    根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,所述序列节点为具备预设执行次序的至少一个节点;
    将所述政务节点处理列表在所述政务服务链上进行全网广播,以便于所述政务服务链上的各节点进行存储。
  15. 根据权利要求14所述的计算机设备,其特征在于,所述处理器执行所述计算机程序时还实现以下步骤:
    确定所述政务处理请求的政务类型;
    根据所述政务节点处理列表,获取与所述政务类型对应的序列节点,以作为所述目标节点。
  16. 根据权利要求13所述的计算机设备,其特征在于,所述处理器执行所述计算机程序时还实现以下步骤:
    将所述政务处理请求的政务事项按照政务功能属性进行拆分,得到多于一个政务事项单元;
    将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进行匹配配对;
    将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点;
    按照预设的各政务事项单元的执行次序对各目标节点进行排序,得到具备所 述固定处理次序的各目标节点。
  17. 一种计算机非易失性可读存储介质,存储有计算机可执行指令,其特征在于,当计算机可执行指令被运行时用以执行以下步骤:
    接收政务处理请求,并将所述政务处理请求在政务服务链上打包成区块并全网广播;
    根据所述政务处理请求,在所述政务服务链上确定具有固定处理次序的至少一个目标节点;
    按照所述固定处理次序,依次提示每个目标节点对所述政务处理请求进行处理;
    将每个目标节点处理完成后的处理结果打包成区块并进行全网广播,以便于下一目标节点继续对所述处理结果进行处理,直至全部目标节点对所述政务处理请求均处理完毕。
  18. 根据权利要求17所述的计算机非易失性可读存储介质,其特征在于,当所述计算机可执行指令被运行时还用以执行以下步骤:
    根据预设的各政务类型与各序列节点之间的对应关系,生成政务节点处理列表;其中,所述序列节点为具备预设执行次序的至少一个节点;
    将所述政务节点处理列表在所述政务服务链上进行全网广播,以便于所述政务服务链上的各节点进行存储。
  19. 根据权利要求18所述的计算机非易失性可读存储介质,其特征在于,当所述计算机可执行指令被运行时还用以执行以下步骤:
    确定所述政务处理请求的政务类型;
    根据所述政务节点处理列表,获取与所述政务类型对应的序列节点,以作为所述目标节点。
  20. 根据权利要求17所述的计算机非易失性可读存储介质,其特征在于,当所述计算机可执行指令被运行时还用以执行以下步骤:
    将所述政务处理请求的政务事项按照政务功能属性进行拆分,得到多于一个政务事项单元;
    将每个政务事项单元的政务功能属性与各政务部门节点的政务功能属性进行匹配配对;
    将匹配成功的一个政务部门节点作为该政务事项单元对应的一个目标节点;
    按照预设的各政务事项单元的执行次序对各目标节点进行排序,得到具备所述固定处理次序的各目标节点。
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