WO2019214112A1

WO2019214112A1 - Message push method and apparatus, and storage medium and electronic device

Info

Publication number: WO2019214112A1
Application number: PCT/CN2018/103060
Authority: WO
Inventors: 卢洪岩
Original assignee: 平安科技（深圳）有限公司
Priority date: 2018-05-11
Filing date: 2018-08-29
Publication date: 2019-11-14
Also published as: CN108769143B; CN108769143A

Abstract

The present application relates to a message push method and apparatus, an electronic device and a computer-readable storage medium, belonging to the technical field of information processing. The solution comprises: receiving a first trigger instruction by which a specified insurance product is triggered, and acquiring risk informing content indicated by the first trigger instruction; generating a risk informing message according to the risk informing content and insurance applicant information corresponding to the specified insurance product, and sending the risk informing message to a terminal of the insurance applicant through a server; receiving an information success message, for the risk informing message, sent by the server and fed back by the terminal of the insurance applicant; displaying a page to be submitted corresponding to the specified insurance product based on the informing success message, and receiving a second trigger instruction by which the page to be submitted is triggered; and generating a submission request of an insurance application order corresponding to the specified insurance product according to the second trigger instruction. The method reduces the insurance cancellation rate while reducing the loss to an enterprise.

Description

Message pushing method and device, storage medium, electronic device

[0001] The present application claims the priority of the Chinese Patent Application No. 20181044966, filed on May 11, 2018, the entire disclosure of which is incorporated herein by reference. .

The present application relates to the field of information processing technologies, and in particular, to a message push method, a message push device, a computer readable storage medium, and an electronic device.

Background technique

[0003] With the development of Internet technology, more and more users choose to purchase products online. For example, users can purchase insurance services, physical products, virtual products, and more online.

[0004] However, the inventors realized that when the user confirms the purchase, especially when the insurance service is ordered online, since the salesperson fails to timely transmit the information corresponding to the insurance service to the user, the user is made to the insurance service to be purchased. The details may still be unclear and misunderstood in many cases.

[0005] Therefore, it is desirable to provide a new message push method and apparatus.

It is to be understood that the information disclosed in the Background section above is only used to enhance the understanding of the background of the present application, and thus may include information that does not constitute prior art known to those of ordinary skill in the art. Summary of invention

technical problem

[0007] The purpose of the present application is to provide a message push method, a message push device, a computer readable storage medium, and an electronic device, thereby at least partially offsetting the message push due to limitations and defects of the related art. problem.

Problem solution

Technical solution

In one aspect, the application provides a message pushing method, where

Receiving a first triggering instruction that the specified insurance product is triggered, and acquiring the risk notification content indicated by the first triggering instruction; [0010] generating a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and transmitting the risk notification message to the applicant terminal through the server;

[0011] receiving a notification success message sent by the server and fed back by the policyholder terminal to the risk notification message;

[0012] displaying, according to the notification success message, a to-be-submitted page corresponding to the specified insurance product, and receiving a second triggering instruction that the to-be-submitted page is triggered;

[0013] generating a submission request for the insurance order corresponding to the specified insurance product according to the second triggering instruction.

[0014] On the other hand, the present application provides a message pushing method, which includes:

[0015] receiving, by the sales terminal, a risk notification message generated according to the risk notification content and the policyholder information corresponding to the specified insurance product;

[0016] transmitting the risk notification message to the applicant terminal, and receiving a notification success message that the policyholder terminal responds to the risk notification message feedback;

And transmitting the notification success message to the sales terminal, so that the sales terminal generates a submission request of the insurance order corresponding to the designated insurance product according to the notification success message.

[0018] In an embodiment, the present invention further provides a message pushing apparatus, including:

[0019] an obtaining module, configured to receive a first triggering instruction that is triggered by the specified insurance product, and acquire the risk notification content indicated by the first triggering instruction;

[0020] a message generating module, configured to generate a risk notification message according to the risk notification content and the insured person information corresponding to the specified insurance product, and send the risk notification message to the policyholder terminal through the server;

[0021] The first message receiving module is configured to receive a notification success message sent by the server and fed back by the insured terminal to the risk notification message;

[0022] The instruction receiving module is configured to display the to-be-submitted page corresponding to the specified insurance product based on the notification success message, and receive a second triggering instruction that the to-be-submitted page is triggered;

[0023] The request generating module is configured to generate a submitting request for the insurance order corresponding to the specified insurance product according to the second triggering instruction.

[0024] In an embodiment, the present invention further provides a message pushing device, where the device includes:

[0025] the notification message receiving module is configured to receive the sales terminal to notify the content according to the risk and specify the insurance product a risk notification message generated by the corresponding policyholder information;

[0026] a message forwarding module configured to send the risk notification message to the applicant terminal, and receive a notification success message that the policyholder terminal responds to the risk notification message feedback;

[0027] The successful message forwarding module is configured to send the notification success message to the sales terminal, so that the sales terminal generates a submission request for the insurance order corresponding to the designated insurance product according to the notification success message.

[0028] In one embodiment, the present invention also provides a computer readable storage medium having stored thereon a computer program, wherein the computer program is executed by the processor in the following steps:

Receiving a first triggering instruction that the specified insurance product is triggered, and acquiring the risk notification content indicated by the first triggering instruction;

[0030] generating a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and transmitting the risk notification message to the applicant terminal through the server;

[0031] receiving a notification success message sent by the server and fed back by the policyholder terminal to the risk notification message;

[0032] displaying, according to the notification success message, a to-be-submitted page corresponding to the specified insurance product, and receiving a second triggering instruction that the to-be-submitted page is triggered;

[0033] generating a submit request of the insurance order corresponding to the specified insurance product according to the second triggering instruction.

[0034] In one embodiment, the present invention also provides a computer readable storage medium having stored thereon a computer program, wherein the computer program is executed by the processor in the following steps:

[0035] receiving, by the sales terminal, a risk notification message generated according to the risk notification content and the policyholder information corresponding to the specified insurance product;

Sending the risk notification message to the applicant terminal, and receiving a notification success message that the policyholder terminal responds to the risk notification message feedback;

[0038] In an embodiment, the present invention further provides an electronic device, including:

[0039] a processor;

[0040] a memory configured to store executable instructions of the processor; [0041] wherein, the processor is configured to perform the following steps, by executing the executable instruction: receiving a first trigger instruction that the specified insurance product is triggered, and acquiring the risk notification content indicated by the first trigger instruction;

[0042] generating a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and transmitting the risk notification message to the applicant terminal through the server;

[0043] receiving a notification success message sent by the server and fed back by the policyholder terminal to the risk notification message;

[0044] displaying the to-be-submitted page corresponding to the specified insurance product based on the notification success message, and receiving a second triggering instruction that the to-be-submitted page is triggered;

[0045] generating a submission request for the insurance order corresponding to the specified insurance product according to the second triggering instruction.

[0046] In an embodiment, the present invention further provides an electronic device, including:

[0047] a processor;

[0048] a memory configured to store executable instructions of the processor;

[0049] wherein, the processor is configured to perform the following steps, by executing the executable instruction: receiving a risk notification message generated by the sales terminal according to the risk notification content and the policyholder information corresponding to the specified insurance product;

Sending the risk notification message to the applicant terminal, and receiving the notification success message that the policyholder terminal responds to the risk notification message feedback;

[0052] The technical solution provided by the present application, regenerating the risk notification message by acquiring the risk notification content indicated by the first trigger instruction, and sending the risk notification message to the applicant terminal through the server; then receiving the notification success message and proceeding to submit the page Finally, generating a submission request for the insurance order corresponding to the designated insurance product according to the second trigger instruction; on the one hand, generating a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and transmitting the risk notification message through the server Sending to the applicant's terminal, so that the user can receive the risk notification message in time, and improve the timeliness of the risk notification message transmission; on the other hand, by generating the insurance order corresponding to the specified insurance product after receiving the notification success message Submitting a request increases the accuracy of the submission of a submitted request for an insured order. The above general description and the following detailed description are intended to be illustrative and not restrictive.

Advantageous effects of the invention

Brief description of the drawing

DRAWINGS

[0054] The accompanying drawings, which are incorporated in and constitute a Obviously, the drawings in the following description are only some embodiments of the present application, and those skilled in the art can obtain other drawings based on these drawings without any creative work.

[0055] FIG. 1 schematically shows a flow chart of a message push method.

2 is a diagram showing an example of an application scenario of a message pushing method.

[0057] FIG. 3 schematically shows a flow chart of another message pushing method.

[0058] FIG. 4 schematically illustrates a flow chart of a method of transmitting a risk notification message to an applicant terminal.

[0059] FIG. 5 schematically shows a block diagram of a message push device.

[0060] FIG. 6 is a block diagram schematically showing another message pushing apparatus.

[0061] FIG. 7 is a block diagram showing an exemplary electronic device for implementing the above message push method.

[0062] FIG. 8 schematically illustrates a computer readable storage medium for implementing the above message push method.

Invention embodiment

Embodiments of the invention

Example embodiments will now be described more fully with reference to the accompanying drawings. However, the example embodiments can be embodied in a variety of forms and should not be construed as being limited to the examples set forth herein; rather, these embodiments are provided to make the present application more comprehensive and complete, and fully convey the concept of the example embodiments. To those skilled in the art. The described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. In the following description, numerous specific details are set forth However, those skilled in the art will appreciate that the technical solutions of the present application may be practiced without omitting one or more of the specific details, or other methods, components, devices, steps, etc. may be employed. In other cases, well-known technical solutions are not shown or described in detail to avoid overwhelming All aspects of the application are obscured.

In addition, the drawings are merely schematic representations of the present application, and are not necessarily drawn to scale. The same reference numerals in the drawings denote the same or similar parts, and a repeated description thereof will be omitted. Some of the block diagrams shown in the figures are functional entities and do not necessarily have to correspond to physically or logically separate entities. These functional entities may be implemented in software, or implemented in one or more hardware modules or integrated circuits, or implemented in different network and/or processor devices and/or microcontroller devices.

[0065] In the present exemplary embodiment, a message pushing method is first provided. The message pushing method may be run on a device terminal (sales terminal), or may be run on a server, a server cluster, a cloud server, etc., of course, those skilled in the art. The method of the present application may also be run on other platforms as needed, which is not specifically limited in the exemplary embodiment. Referring to FIG. 1, the message pushing method may include the following steps:

[0066] Step S110: Receive a first trigger instruction that the specified insurance product is triggered, and acquire the risk notification content indicated by the first trigger instruction.

[0067] Step S120: Generate a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and send the risk notification message to the applicant terminal through the server.

[0068] Step S130. Receive a notification success message sent by the server and fed back by the policyholder terminal to the risk notification message.

[0069] Step S140: Display the to-be-submitted page corresponding to the specified insurance product based on the notification success message, and receive a second triggering instruction that the to-be-submitted page is triggered.

[0070] Step S150. Generate a submission request for the insurance order corresponding to the specified insurance product according to the second triggering instruction.

[0071] In the above message pushing method, on the one hand, a risk notification message is generated according to the risk notification content and the policyholder information corresponding to the specified insurance product, and the risk notification message is sent to the applicant terminal through the server, so that the user can receive the message in time. To the risk notification message, the timeliness of the notification of the risk notification message is improved; on the other hand, by submitting the submission request of the insurance order corresponding to the designated insurance product after receiving the notification success message, the request for the submission of the insurance order is generated. Accuracy.

[0072] Hereinafter, each step in the above-described message pushing method in the present exemplary embodiment will be explained in detail and explained with reference to the accompanying drawings. [0073] In step S110, a first trigger instruction that specifies that the insurance product is triggered is received, and the risk notification content indicated by the first trigger instruction is acquired.

[0074] In the present exemplary embodiment, referring to FIG. 2, the sales terminal 201 receives the first trigger execution of the salesperson triggering selection of the specified insurance product; and then, the risk notification content indicated by the first trigger instruction is acquired. The obtaining the risk notification content indicated by the first triggering instruction may include: acquiring the risk notification content from a local database according to the product identifier included in the first triggering instruction; or according to the first triggering instruction Product identification, obtaining the risk notification content from the server. In detail:

[0075] The salesperson clicks on the designated insurance product on the sales terminal according to the insurance product to be purchased by the applicant, and after the sales terminal receives the trigger instruction for selecting the designated insurance product, according to the insurance product identifier carried in the trigger instruction, Obtaining the risk notification content corresponding to the insurance product identifier in the background server or the local database (self database); wherein, the insurance product identifier may be the number, name, etc. of the insurance product; the sales terminal may use the number or name of the insurance product from its own database or The risk notification content corresponding to the number or name is obtained in the server. Further, the risk notification content may include the insurance product name, product number, important terms and precautions, and the like. The risk notification content is stored in advance by the management personnel to realize the standardization and convenience of the risk notification content.

[0076] Further, in order to make the content of the notification content more accurate, the content of the risk notification content needs to be edited, which may include: receiving an editing operation instruction for editing the risk notification content; The edit operation instruction modifies the risk notification content. In detail:

[0077] The sales terminal may receive an editing operation instruction triggered by the salesperson, edit the risk notification content, and improve the risk notification content. Specifically, the salesperson can modify the risk notification content according to the information of the policyholder; for example, adding important terms or precautions, and the like.

[0078] In step S120, a risk notification message is generated according to the risk notification content and the policyholder information corresponding to the specified insurance product, and the risk notification message is sent to the applicant terminal through the server.

[0079] In the present exemplary embodiment, with continued reference to FIG. 2, after the salesperson informs the risk in the sales terminal 201 that the editing of the content is completed, the salesperson's contact information corresponding to the designated insurance product input by the salesperson may be used. The risk notification content and the policyholder contact information are packaged to generate a risk notification message, and the risk notification message is sent to the background server 202. [0080] In step S130, receiving a notification success message sent by the server and fed back by the policyholder terminal to the risk notification message.

[0081] In the present exemplary embodiment, referring to FIG. 2, when the server 202 receives the risk notification message, the risk notification message is sent to the policyholder terminal 203 by way of third party communication; when the policyholder terminal 203 After receiving the risk notification message, the risk notification message is received; for example, a floating window for receiving a new message may be popped up; when the user views the floating window, click the floating window and read the risk notification message; After receiving the triggering instruction of the risk notification message, the applicant terminal 203 is separated by a preset time (for example, may be lmin or 2min, etc., by spacing the preset time, the user may read the risk notification message) Sending a notification success message to the server 202; after receiving the notification success message, the server 202 sends the notification success message to the sales terminal 201, wherein the content of the success message may be the applicant's signature, verification code or risk notification message. Read logo, etc., can also be other Content, this example does not impose any special restrictions on this.

[0082] In step S140, the to-be-submitted page corresponding to the specified insurance product is displayed based on the notification success message, and the second triggering instruction that the to-be-submitted page is triggered is received.

[0083] In the present example, after the applicant terminal receives the notification success message, the insured page corresponding to the specified insurance product is displayed based on the notification success message, and then the first page to be submitted is triggered. Two trigger instructions. In detail:

[0084] When the sales terminal 201 receives the notification success message fed back by the background server, it jumps to the order to be submitted interface, and waits for the salesperson to trigger the trigger instruction of the order submission function in the order to be submitted interface.

[0085] In step S150, a submission request of the insured order corresponding to the designated insurance product is generated according to the second trigger instruction.

[0086] In the present exemplary embodiment, when the sales terminal 201 receives the second triggering instruction of the order submission function, it sends a submitting request for the insurance order to the server 202; when the server 202 receives the submitting request, generates the insurance order. .

[0087] The present application further provides another method for pushing a message, which may be run on a server, or may be run on a server cluster or a cloud server, etc. Of course, those skilled in the art may also run the program on other platforms according to requirements. The method of the application is not particularly limited in this exemplary embodiment. Referring to FIG. 3, the message pushing method may include step S310 - step S330 where: [0088] In step S310, the risk notification message generated by the sales terminal according to the risk notification content and the policyholder information corresponding to the specified insurance product is received.

In the present exemplary embodiment, referring to FIG. 2, the server 202 receives the risk notification message generated by the sales terminal 201 based on the risk notification content and the policyholder information corresponding to the specified insurance product. The insured information may include the applicant's contact information, the insured's ID number, and the like, and may include other information, such as the insured contact address and the work unit, etc., and the present example does not specifically limit this.

[0090] In step S320, the risk notification message is sent to the applicant terminal, and the notification success message fed back by the policyholder terminal in response to the risk notification message is received.

[0091] In the present exemplary embodiment, first, after the server 202 receives the risk notification message sent by the sales terminal 201, the risk notification message is sent to the applicant terminal 203; and then the insured person terminal 203 is notified to respond to the risk notification message. The feedback tells the success message. Wherein, referring to FIG. 4, sending the risk notification message to the policyholder terminal may include step S410 - step S430 where:

[0092] In step S410, the policyholder contact information included in the policyholder information is obtained.

[0093] In step S420, the risk notification message is packaged into a communication format corresponding to the communication type according to the communication type corresponding to the policyholder contact mode.

[0094] In step S430, the packaged risk notification message is sent to the policyholder terminal through the policyholder contact.

[0095] Next, steps S410 to S430 are explained and explained. First, the server obtains the insured contact information included in the insurance information; wherein, the contact information may include a short message, a WeChat, an email or other contact information, etc., and the example does not impose any special restrictions; secondly, according to the insured contact information The communication type, the risk notification message is packaged into a communication format corresponding to the communication type; for example, the risk notification content is converted into a compressed package format, etc.; finally, the packaged risk notification message is sent to the insured contact information to Insured terminal; for example, suppose the contact information input by the salesperson is the email address, then the background server can determine the communication type of the applicant's contact information, and can call third party communication software such as Foxmail to the terminal corresponding to the email address. Send risk notification content.

[0096] in step S330, the notification success message is sent to the sales terminal, so that the sales terminal And submitting a submission request of the insurance order corresponding to the specified insurance product according to the notification success message.

[0097] In the present example, after the server receives the notification success message, the notification success message is sent to the sales terminal; after the sales terminal receives the notification success message, the notification is successful based on the notification success message The to-be-submitted page corresponding to the insurance product is displayed, and then receives the second triggering instruction that the to-be-submitted page is triggered. When the sales terminal 201 receives the second triggering instruction of the order submission function, the sales terminal 201 sends a submitting request for the insured order to the server 202. .

[0098] Further, the message pushing method provided by the present application may further include: receiving a submit request of the insurance order sent by the sales terminal; and generating the insurance order in response to the submit request. In detail:

[0099] First, the server receives a submit request for the insurance order sent by the sales terminal; and when the server receives the submit request, responds to the submit request and generates an insurance order to complete the purchase of the designated insurance product.

[0100] Further, the message pushing method according to the present application is further explained and explained. The message pushing method may include the following steps:

[0101] (1) The sales terminal receives an instruction from the salesperson to trigger the selection of the designated insurance product, and acquires the risk notification content indicated by the instruction.

[0102] The salesperson may select the designated insurance product according to the insurance product to be purchased by the applicant, and when the sales terminal receives the trigger instruction for selecting the designated insurance product, according to the insurance product identifier carried in the trigger instruction, from the background server or The risk notification content corresponding to the insurance product identifier is obtained in the self database. The insurance product identification may be the number, name, etc. of the insurance product; the risk notification content may include the insurance product name, important terms and precautions, and the like. The risk notification content is stored by the management in advance, realizing the standardization and convenience of the risk notification content.

[0103] (2) The sales terminal may generate a risk notification message according to the risk notification content and the insured contact information input by the salesperson, and send the risk notification message to the background server.

[0104] The sales terminal may receive an editing operation instruction triggered by the salesperson, edit the risk notification content, and improve the risk notification content. Specifically, the salesperson can modify the risk notification content according to the information of the policyholder; for example, modifying the name of the policyholder, and the like. After that, combined with the insured contact information input by the salesperson, the risk notification content and the insured contact information are packaged to generate a risk notification message, and the risk notification message is sent to the background server. [0105] (3) The background server forwards the risk notification content in the risk notification message to the policyholder terminal corresponding to the policyholder contact mode according to the contact information of the policy holder carried in the risk notification message. The back-end server sends the above-mentioned risk notification content to the applicant's terminal by SMS, WeChat, email or other means according to the insured's contact information.

[0106] Specifically, the background server parses the risk notification message, and obtains the risk notification content and the policyholder contact information. Then, according to the communication type of the insured contact information in the risk notification message, the risk notification content is packaged into a specified communication format, for example, the risk notification content is converted into a compressed package format and the like. The background server invokes the third party communication software corresponding to the above communication type, and forwards the risk notification content to the policyholder terminal to which the policy holder contact mode belongs. Assuming that the insured contact information input by the salesperson is an email address, the background server can determine the communication type of the insured contact information, and can call a third party communication software such as Fox mail to send the risk notification content to the terminal corresponding to the email address.

[0107] (4) The background server receives the notification success message returned by the applicant terminal in response to the risk notification content, and feeds back the notification success message to the sales terminal.

[0108] After receiving the risk notification content, the applicant terminal performs a notification of receiving the risk notification content, for example, popping up a floating window that receives the new message. The user can click on the floating window, and the applicant terminal receives the trigger instruction for the user to touch the risk notification content, and returns a notification success message to the background server; and then the back server sends the returned success message to the sales terminal. Among them, the return of the success message indicates that the policyholder has confirmed the relevant matters of the purchased insurance. The content of the success message can be the insured signature, the verification code or the risk notification content read identifier, and the like.

[0109] (5) The sales terminal responds to the success message, displays the order to be submitted, and waits for an instruction to receive the order submission operation.

[0110] The sales terminal receives the notification success message fed back by the background server, jumps to the order to be submitted interface, and waits for the salesperson to trigger the trigger instruction of the order submission function in the order to be submitted interface. After receiving the trigger instruction of the order submission function, the sales terminal sends a submitting request for the insurance order to the background server, and the back-end server generates the insurance order.

[0111] Through the above scheme, the third party communication method is used to send the subscription insurance related matters to the applicant before the application for the insurance order, so that the applicant has a better understanding of the purchased product, thereby reducing the surrender rate and increasing the customer's stickiness. [0112] The present application further provides a message pushing apparatus. Referring to FIG. 5, the message pushing apparatus may include: an obtaining module 510, a message generating module 520, a first message receiving module 530, an instruction receiving module 540, and a request generating module. 550. among them:

[0113] The obtaining module 510 may be configured to receive a first triggering instruction that the specified insurance product is triggered, and acquire the risk notification content indicated by the first triggering instruction.

[0114] The message generation module 520 may be configured to generate a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and send the risk notification message to the applicant terminal through the server.

[0115] The first message receiving module 530 may be configured to receive a notification success message sent by the server and sent by the policyholder terminal to the risk notification message.

[0116] The instruction receiving module 540 may be configured to display the to-be-submitted page corresponding to the specified insurance product based on the notification success message, and receive a second triggering instruction that the to-be-submitted page is triggered.

[0117] The request generation module 550 may be configured to generate a submission request for the insurance order corresponding to the specified insurance product according to the second trigger instruction.

[0118] The acquiring module includes:

[0119] the content acquisition unit is configured to acquire the risk notification content from the local database according to the product identifier included in the first trigger instruction; or

[0120] configured to acquire the risk notification content from a server according to the product identifier included in the first trigger instruction.

[0121] The device further includes:

[0122] Informing the content editing module, configured to edit the risk notification content.

[0123] The notification content editing module includes:

[0124] an edit instruction receiving unit configured to receive an edit operation instruction for editing the risk notification content

[0125] a content modification unit configured to modify the risk notification content in response to the editing operation instruction.

[0126] wherein the risk notification content includes a plurality of product names, product numbers, important terms, and precautions.

[0127] The present application also provides another message pushing device. Referring to FIG. 6, the message pushing device can also The second message receiving module 610 includes a third message receiving module 620 and a message sending module 630. among them:

[0128] The second message receiving module 610 may be configured to receive a risk notification message generated by the sales terminal according to the risk notification content and the policyholder information corresponding to the designated insurance product.

[0129] The third message receiving module 620 may be configured to send the risk notification message to the policyholder terminal, and receive a notification success message that the policyholder terminal responds to the risk notification message feedback.

[0130] The message sending module 630 may be configured to send the notification success message to the sales terminal, so that the sales terminal generates a submission request for the insurance order corresponding to the specified insurance product according to the notification success message.

[0131] The third message receiving module 620 includes:

[0132] The contact obtaining unit is configured to acquire the insured contact information included in the insured information;

[0133] a message packing unit, configured to package the risk notification message into a communication format corresponding to the communication type according to a communication type corresponding to the policyholder contact mode;

[0134] The notification message pushing unit is configured to send the packaged risk notification message to the policyholder terminal by the policyholder contact.

[0135] The specific details of each module in the above message pushing apparatus have been described in detail in the corresponding message pushing method, and therefore will not be described herein.

[0136] It should be noted that although several modules or units of the apparatus for action execution are mentioned in the above detailed description, such division is not mandatory. In fact, according to embodiments of the present application, the features and functions of the two or more modules or units described above may be embodied in one module or unit. Conversely, the features and functions of one of the modules or units described above may be further divided into multiple modules or units.

Further, although the various steps of the method of the present application are described in a particular order in the drawings, this is not a requirement or implied that the steps must be performed in the specific order, or all the steps shown must be performed. Achieve the desired results. Additionally or alternatively, some steps may be omitted, multiple steps may be combined into one step execution, and/or one step may be decomposed into multiple step executions and the like.

[0138] Through the description of the above embodiments, those skilled in the art can easily understand that the example embodiments described herein may be implemented by software, or may be implemented by software in combination with necessary hardware. Cause Therefore, the technical solution according to the embodiment of the present application may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a USB flash drive, a mobile hard disk, etc.) or on a network. A number of instructions are included to cause a computing device (which may be a personal computer, server, mobile terminal, or network device, etc.) to perform a method in accordance with embodiments of the present application.

[0139] In an exemplary embodiment of the present application, there is also provided an electronic device capable of implementing the above method.

[0140] Those skilled in the art will appreciate that aspects of the present application can be implemented as a system, method, or program product. Therefore, various aspects of the present application may be embodied in the following forms: a complete hardware implementation, a complete software implementation (including firmware, microcode, etc.), or a combination of hardware and software implementations, which may be collectively referred to herein. "circuit", "module" or "system".

An electronic device 700 according to this embodiment of the present application will be described below with reference to FIG. The electronic device 700 shown in Fig. 7 is merely an example and should not impose any limitation on the function and scope of use of the embodiments of the present application.

[0142] As shown in FIG. 7, the electronic device 700 is embodied in the form of a general purpose computing device. The components of the electronic device 700 may include, but are not limited to: the at least one processing unit 710, the at least one storage unit 720, and the bus 730 connecting different system components (including the storage unit 720 and the processing unit 710).

[0143] wherein the storage unit stores a program code, and the program code may be executed by the processing unit 710, so that the processing unit 710 performs the following according to the present application described in the “Exemplary Method” section of the present specification. The steps of an exemplary embodiment. For example, the processing unit 710 may perform step S110 as shown in FIG. 1 : receiving a first triggering instruction that the specified insurance product is triggered, and acquiring the risk notification content indicated by the first triggering instruction; S120: according to the The risk notification content and the insured person information corresponding to the specified insurance product generate a risk notification message, and send the risk notification message to the applicant terminal through the server; Step S130: receiving feedback from the insured terminal sent by the server The notification success message of the risk notification message; Step S140: displaying the to-be-submitted page corresponding to the specified insurance product based on the notification success message, and receiving a second triggering instruction that the to-be-submitted page is triggered; Step S150: Generate a submission request of the insurance order corresponding to the designated insurance product according to the second trigger instruction.

[0144] The storage unit 720 may include a readable medium in the form of a volatile storage unit, such as a random access storage unit (RAM) 7201 and/or a cache storage unit 7202, and may further include a read-only storage unit. (ROM) 7203.

[0145] The storage unit 720 may further include a program/utility 7204 having a set (at least one) of the program modules 7205, such program modules 7205 including but not limited to: an operating system, one or more applications, other program modules, and Program data, each of these examples or some combination may include an implementation of a network environment.

[0146] The bus 730 may represent one or more of several types of bus structures, including a memory unit bus or a memory unit controller, a peripheral bus, a graphics acceleration port, a processing unit, or any bus structure using a plurality of bus structures. Local bus.

[0147] The electronic device 700 can also be in communication with one or more external devices 780 (eg, a keyboard, pointing device, Bluetooth device, etc.), and can also be in communication with one or more devices that enable a user to interact with the electronic device 700, and / or communicate with any device (eg, router, modem, etc.) that enables the electronic device 700 to communicate with one or more other computing devices. This communication can take place via an input/output (I/O) interface 750. Also, the electronic device 700 can communicate with one or more networks (e.g., a local area network (LAN), a wide area network (WAN), and/or a public network, such as the Internet) via the network adapter 760. As shown, network adapter 760 communicates with other modules of electronic device 700 via bus 730. It should be understood that although not shown in the figures, other hardware and/or software modules may be utilized in conjunction with electronic device 700, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives. And data backup storage systems, etc.

[0148] Through the description of the above embodiments, those skilled in the art will readily understand that the example embodiments described herein may be implemented by software or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiment of the present application may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a USB flash drive, a mobile hard disk, etc.) or on a network. A number of instructions are included to cause a computing device (which may be a personal computer, server, terminal device, or network device, etc.) to perform a method in accordance with embodiments of the present application.

[0149] In an exemplary embodiment of the present application, there is also provided a computer readable storage medium having stored thereon a program product capable of implementing the above method of the present specification. In some possible implementations, various aspects of the present application can also be implemented in the form of a program product, including program code, when the program product is run on a terminal device, the program code is used to cause the The terminal device performs the above instructions in this manual. The steps in accordance with various exemplary embodiments of the present application are described in the "Experimental Methods" section.

[0150] Referring to FIG. 8, a program product 800 for implementing the above method, which may employ a portable compact disk read only memory (CD-ROM) and includes program code, and may be described in accordance with an embodiment of the present application, may be Run on a terminal device, such as a personal computer. However, the program product of the present application is not limited thereto, and in this document, the readable storage medium may be any tangible medium containing or storing a program that can be used by or in connection with an execution system, apparatus or device.

[0151] The program product may take any combination of one or more readable mediums. The readable medium can be a readable signal medium or a readable storage medium. The readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, device, or device, or any combination of the above. More specific examples of non-exhaustive storage media (non-exhaustive list) include: electrical connections with one or more wires, portable disk, hard disk, random access memory (RAM), read only memory (ROM), erasable Programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read only memory (CD-RO M), optical storage device, magnetic storage device, or any suitable combination of the foregoing.

[0152] The computer readable signal medium may include a data signal that is propagated in the baseband or as part of a carrier, carrying readable program code. Such propagated data signals can take a variety of forms including, but not limited to, electromagnetic signals, optical signals, or any suitable combination of the foregoing. The readable signal medium can also be any readable medium other than a readable storage medium that can transmit, propagate or transport a program for use by or in connection with the instruction execution system, apparatus or device.

The program code embodied on the readable medium can be transmitted by any suitable medium, including but not limited to wireless, wireline, optical cable, RF, etc., or any suitable combination of the foregoing.

[0154] Program code for performing the operations of the present application may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C++, etc., including conventional A procedural programming language such as the "C" language or a similar programming language. The program code can be executed entirely on the user computing device, partly on the user device, as a stand-alone software package, partly on the remote computing device on the user computing device, or entirely on the remote computing device or server Execute on. In the case of a remote computing device, the remote computing device can be connected to the user computing device via any kind of network, including a local area network (LAN) or wide area network (WAN), or can be connected to an external computing device (eg, provided using an Internet service) Businesses are connected via the Internet).

Further, the above-described drawings are merely illustrative of the processes included in the method according to the exemplary embodiments of the present application, and are not intended to be limiting. It will be readily understood that the processes illustrated in the above figures do not indicate or limit the chronological order of the processes. In addition, it is also easy to understand that these processes may be performed synchronously or asynchronously, for example, in a plurality of modules.

Other embodiments of the present application will be apparent to those skilled in the <RTIgt; The application is intended to cover any variations, uses, or adaptations of the application, which are in accordance with the general principles of the application and include common general knowledge or conventional technical means in the art that are not disclosed herein. . The specification and examples are to be regarded as illustrative only,

Claims

Claim

[Claim 1] A message pushing method, comprising:

Generating a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and sending the risk notification message to the applicant terminal through the server to receive the feedback sent by the policyholder terminal and sent by the server a success message to the risk notification message;

And displaying, according to the notification success message, a to-be-submitted page corresponding to the specified insurance product, and receiving a second triggering instruction that the to-be-submitted page is triggered;

And submitting a request for submitting the insurance order corresponding to the specified insurance product according to the second triggering instruction.

[Claim 2] The message pushing method according to claim 1, wherein the obtaining the risk notification content indicated by the first triggering instruction comprises:

Obtaining the risk notification content from a local database according to the product identifier included in the first trigger instruction; or

And obtaining the risk notification content from the server according to the product identifier included in the first trigger instruction.

[Claim 3] The message pushing method according to any one of claims 1-2, wherein, after acquiring the risk notification content indicated by the first triggering instruction, the message pushing method further comprises: Inform the content for editing.

[Claim 4] The message pushing method according to claim 3, wherein editing the risk notification content comprises:

Receiving an editing operation instruction for editing the risk notification content;

Modifying the risk notification content in response to the editing operation instruction.

[Claim 5] The message pushing method according to any one of claims 1 to 4, wherein the risk notification content includes a plurality of product names, product numbers, important terms, and precautions.

[Claim 6] A message pushing method, comprising:

Receiving a risk notification message generated by the sales terminal according to the risk notification content and the insured person information corresponding to the specified insurance product;

Sending the notification success message to the sales terminal, so that the sales terminal generates a submission request for the insurance order corresponding to the designated insurance product according to the notification success message.

[Claim 7] The message pushing method according to claim 6, wherein the transmitting the risk notification message to the policyholder terminal comprises:

Acquiring the insured contact information included in the insured person information; and packaging the risk notification message into a communication format corresponding to the communication type according to the communication type corresponding to the insured contact mode;

The packaged risk notification message is sent to the policyholder terminal via the policyholder contact.

[Claim 8] A message pushing device, comprising:

An acquiring module, configured to receive a first triggering instruction that is triggered by the specified insurance product, and acquire a risk notification content that is indicated by the first triggering instruction;

a message generating module, configured to generate a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and send the risk notification message to the applicant terminal through the server;

a first message receiving module, configured to receive a notification success message sent by the server and fed back by the policyholder terminal to the risk notification message;

The instruction receiving module is configured to display the to-be-submitted page corresponding to the specified insurance product based on the notification success message, and receive a second triggering instruction that the to-be-submitted page is triggered;

The request generation module is configured to generate a submission request for the insurance order corresponding to the specified insurance product according to the second trigger instruction.

The device of claim 8, wherein the obtaining module comprises: a notification content obtaining unit, configured to acquire the risk from a local database according to a product identifier included in the first triggering instruction Inform the content; or

And configuring, according to the product identifier included in the first triggering instruction, obtaining the risk notification content from a server.

The device according to any one of claims 8-9, wherein the device further comprises: a notification content editing module configured to edit the risk notification content.

[Claim 11] The device according to claim 10, wherein the notification content editing module comprises: an editing instruction receiving unit configured to receive an editing operation instruction for editing the risk notification content;

The content modification unit is configured to modify the risk notification content in response to the editing operation instruction.

[Claim 12] The apparatus according to any one of claims 8 to 11, wherein the risk notification content includes a plurality of product names, product numbers, important terms, and precautions.

[Claim 13] A message pushing device, wherein the device includes:

The second message receiving module is configured to receive a risk notification message generated by the sales terminal according to the risk notification content and the insured person information corresponding to the designated insurance product; the third message receiving module is configured to send the risk notification message to the applicant terminal, And receiving the notification success message sent by the applicant terminal in response to the risk notification message; the message sending module is configured to send the notification success message to the sales terminal, so that the sales terminal succeeds according to the notification The message generates a submission request for the insurance order corresponding to the specified insurance product.

[Claim 14] The device according to claim 13, wherein the third message receiving module comprises: a contact obtaining unit configured to acquire an applicant's contact mode included in the policyholder information;

The message packing unit is configured to package the risk notification message into a communication format corresponding to the communication type according to the communication type corresponding to the policyholder contact mode; and notify the message pushing unit to configure the packaged risk notification message Through the insured The contact information is sent to the policyholder terminal.

[Claim 15] A computer readable storage medium having stored thereon a computer program, wherein the computer program is executed by a processor by the following steps:

The computer readable storage medium according to claim 15, wherein the obtaining the risk notification content indicated by the first trigger instruction comprises:

The computer readable storage medium according to any one of claims 15 to 16, wherein after the obtaining the risk notification content indicated by the first triggering instruction, the message pushing method further comprises:

Edit the risk notification content.

[Claim 18] The computer readable storage medium of claim 17, wherein editing the risk notification content comprises:

Modifying the risk notification content in response to the editing operation instruction. The editing operation instruction modifies the risk notification content.

The computer readable storage medium according to any one of claims 15 to 18, wherein the risk notification content includes a plurality of product names, product numbers, important terms, and precautions.

[Claim 20] A computer readable storage medium having stored thereon a computer program, wherein the computer program is executed by a processor by the following steps:

[Claim 21] The computer readable storage medium according to claim 20, wherein the transmitting the risk notification message to the policyholder terminal comprises:

[Claim 22] An electronic device, comprising:

Processor;

a memory configured to store executable instructions of the processor; wherein the processor is configured to perform the following steps by executing the executable instruction: receiving a first trigger instruction that specifies a insurance product to be triggered, and acquiring the The risk notification content indicated by the first triggering instruction;

Generating a risk notification message according to the risk notification content and the policyholder information corresponding to the specified insurance product, and transmitting the risk notification message to the applicant terminal through the server Receiving a notification success message sent by the server and fed back by the policyholder terminal to the risk notification message;

[Claim 23] The electronic device according to claim 22, wherein the obtaining the risk notification content indicated by the first triggering instruction comprises:

[Claim 24] The electronic device according to any one of claims 22 to 23, after acquiring the risk notification content indicated by the first triggering instruction, the message pushing method further comprises: performing the risk notification content edit.

[Claim 25] The electronic device according to claim 24, wherein the editing of the risk notification content comprises:

[Claim 26] The electronic device according to any one of claims 22-25, wherein the risk notification content includes a plurality of product names, product numbers, important terms, and precautions.

[Claim 27] An electronic device, comprising:

Processor;

a memory configured to store executable instructions of the processor; wherein the processor is configured to perform the following steps by executing the executable instruction: receiving a sales terminal to inform content according to risk and specifying policyholder information corresponding to the insurance product Generated risk notification message; Sending the risk notification message to the applicant terminal, and receiving the notification success message that the policyholder terminal responds to the risk notification message feedback;

[Claim 28] The electronic device according to claim 27, wherein the transmitting the risk notification message to the applicant terminal comprises: