WO2019192127A1 - Property service management method, server, and storage medium - Google Patents

Property service management method, server, and storage medium Download PDF

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Publication number
WO2019192127A1
WO2019192127A1 PCT/CN2018/101456 CN2018101456W WO2019192127A1 WO 2019192127 A1 WO2019192127 A1 WO 2019192127A1 CN 2018101456 W CN2018101456 W CN 2018101456W WO 2019192127 A1 WO2019192127 A1 WO 2019192127A1
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WO
WIPO (PCT)
Prior art keywords
access control
information
user
call request
control information
Prior art date
Application number
PCT/CN2018/101456
Other languages
French (fr)
Chinese (zh)
Inventor
关岩
Original Assignee
深圳春沐源控股有限公司
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Publication of WO2019192127A1 publication Critical patent/WO2019192127A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/16Real estate
    • G06Q50/163Property management
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/30Individual registration on entry or exit not involving the use of a pass
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/00174Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00571Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated by interacting with a central unit
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/00174Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00896Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses
    • G07C9/00904Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses for hotels, motels, office buildings or the like
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C2209/00Indexing scheme relating to groups G07C9/00 - G07C9/38
    • G07C2209/08With time considerations, e.g. temporary activation, valid time window or time limitations

Definitions

  • the invention belongs to the technical field of security, and in particular relates to a method, a server and a storage medium for property management.
  • Most of the existing property management methods use access control devices including electronic button-type calling devices outside the door of the first floor lobby of the building. Visitors, such as relatives and friends, can call the residents to open the door number of the household. The first floor of the door to the home.
  • the access control device directly connects the access control to the access terminal of the household.
  • the access control device is in a normal state at any time, and can be called at any time. Whether the household is at home or convenient, the household may often receive it very passively. Request to open the door. For example, when a child in a community is found to be miscellaneous and presses the household number on the access control device, the household may be disturbed multiple times. Or, when the household is not at home, there are relatives or friends visiting, because it is impossible to know whether the household is at home and may continue to press the access control device, but can not get a response. These all bring inconvenience or bad experience to users of households or access control devices.
  • the invention provides a property management method, a server and a storage medium, aiming at solving an inconvenient or bad experience brought by the traditional access control method.
  • the property management method is applied to a server.
  • the server is in communication with the user client and the at least one access control device, wherein each of the buildings is provided with the access control device in and out of the control personnel, and the method includes:
  • the access control information is stored, wherein the access control information includes a house number information and a do not disturb time period information;
  • the corresponding access control device is controlled not to make a call to the target user.
  • the method further includes: deleting the access control information when the access control information expires or fails according to the time zone information of the DND.
  • the matching of the call request information with the access control information includes:
  • the generation time of the call request is within the range of the time period of the do not disturb.
  • the controlling the corresponding access device does not call the target user includes:
  • the call request information is intercepted such that the indoor access terminal of the user does not ring.
  • the access control information further includes a cause of no interruption.
  • controlling the corresponding access control device not to call the target user further includes:
  • the cause of the DND is displayed in the display outside the access control device.
  • the method further comprises:
  • the sending prompt information is sent to the user client of the target user, and the visit prompt information includes the time and the number of times the call request information is generated.
  • the method further includes:
  • the user-related information periodically or in real time, wherein the related information includes the user's water fee, electricity fee, gas fee, network fee, and property fee;
  • the collected information is sent to the client.
  • the client installs an application or pays attention to a public number, and receives the access control information input by the user and the registration information of the user through the application or the public number.
  • the object user that is identified by the call request information is:
  • a server comprising:
  • a memory storing at least one instruction
  • a processor executing instructions stored in the memory to implement the property management method.
  • a computer readable storage medium having stored therein at least one instruction executed by a processor in a server to implement the property management method.
  • the invention provides a property management solution, which applies the intelligent and Internet of Things technology to the access control system, and the user can set the self-imposed DND mode in advance so that it can not be disturbed by random or not because it is not at home. Missing some important visits to enhance the user experience.
  • FIG. 1 is a schematic diagram of an application environment of a property management method according to an embodiment of the present invention
  • FIG. 2 is a flowchart of implementing a property management method according to an embodiment of the present invention
  • FIG. 3 is a sub-module diagram of a property management module according to an embodiment of the present invention.
  • FIG. 4 is a schematic structural diagram of a server for implementing a property management method according to an embodiment of the present invention.
  • FIG. 1 is a schematic diagram of an application environment of a property management method according to an embodiment of the present invention.
  • the property management method of the present invention is applied to a server 1.
  • the server 1 is a device capable of automatically performing numerical calculation and/or information processing according to an instruction set or stored in advance.
  • the hardware may include, but is not limited to, a microprocessor, an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), Field-Programmable Gate Array (FPGA), Digital Signal Processor (DSP), embedded devices, etc.
  • the server 1 may include, but is not limited to, a single network server, a server group composed of a plurality of network servers, or a cloud computing-based cloud composed of a large number of hosts or network servers, wherein the cloud computing is distributed computing.
  • a super virtual computer consisting of a group of loosely coupled computers.
  • the server 1 may also be replaced by a terminal with strong data processing capability.
  • the server 1 is installed with a property management module 10 and is communicably connected to a plurality of clients 2 and at least one access control device 3 via a network.
  • the property management module 10 is a software program, which can realize intelligent management of the access control device 3 when running in the server 1, ensuring that the user is not disturbed by random, and does not miss the user because the user is not at home. Some important visits enhance the user's experience.
  • the server 1 belongs to a property management unit of a cell
  • the plurality of clients 2 belong to a household owned in the cell
  • each of the access control devices 3 is installed in the Outside the entrance hall of the first floor of each building in the small area, it is used to control personnel entering and leaving the building.
  • the client 2 may be an electronic device such as a personal smartphone, a desktop computer, a palmtop computer, a smart wearable device, or the like that can install a mobile phone APP (application).
  • a mobile phone APP application
  • the access control device 3 includes an outdoor access control device and an indoor access control terminal (not shown).
  • the outdoor access control device includes a calling device 30 and a display screen 31.
  • the calling device 30 may include an electronic button for an outsider, such as a family member, to input the floor number of the resident to call the resident to open the door to the first floor. Further, the calling device 30 may further include a communication module, which is combined with the display screen 31 to implement a video call between a person outside the entrance door and a person in the room of the building, such as a household.
  • the network may be an internal private network or an international Internet, which implements data interaction between the server 1, the client 2, and the access control device 3 by using wired or wireless communication technologies.
  • Exemplary wireless communication technologies may include, but are not limited to, Wireless-Fidelity (WiFi), Global System for Mobile Communication (GSM), General Packet Radio Service (GPRS). ), Code Division Multiple Access (CDMA), Wideband Code Division Multiple Access (W-CDMA), CDMA2000, IMT Single Carrier, GSM Evolution Enhanced Data Rate (Enhanced Data Rate for GSM Evolution) , EDGE), Long Term Evolution (LTE), Enhanced LTE, Time Division LTE (TD-LTE), High Performance Wireless LAN (HiperLAN), High Performance Wireless Wide Area Network (HiperWAN), High Performance Wireless Metropolitan Area Network (HiperMAN) , Local Multipoint Distribution Services (LMDS), Worldwide Interoperability for Microwave Access (WiMAX), ZigBee, Bluetooth, Flash Orthogonal Frequency Division Multiplexing (Flash-OFDM), large capacity High-Performance Multiple Access (HC-SDMA), iBurst, Universal Universal Mobile Telecommunications System (UMTS), UMTS Time Division Duplex (UMTS-TDD), Evolve
  • FIG. 2 shows an implementation flow of a property management method according to an embodiment of the present invention.
  • the order of the steps in the flowchart may be changed according to different requirements, and some steps may be omitted.
  • the parts related to the embodiment of the present invention are shown, which are detailed as follows:
  • the property management method is performed by the server 1 as shown in FIG. 1, and may include the following steps:
  • Step S100 receiving registration information of the user.
  • the users refer to households in the same cell.
  • the households in the cell are provided by the APP or the public number through the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of WeChat, Weibo, etc. of the cell.
  • Register in the registration sub-module enter registration information, such as personal identification information and contact information, etc., to complete the registration.
  • the personally identifiable information may be, for example, a user's floor number, etc., such as a 2 unit 3rd floor B type, and the contact information may be the mobile number of the user.
  • Step S101 Collect information related to the user periodically or in real time according to the registration information.
  • the user-related information includes, for example, the user's water fee, electricity fee, gas fee, network fee, property fee, and the like.
  • the periodicity may be the beginning of the month or the end of the month of each month.
  • Step S102 the collected information is sent to the client 2 of the user.
  • the water fee, the electricity fee, the gas fee, the network fee, the property fee, and the like collected by the user in the above step S101 can be sent to the client 2 of the user through the mobile phone number provided when the user registers.
  • steps S100 to S102 are not steps that must be included in the property management method of the present invention. Therefore, in other preferred embodiments of the present invention, the property management method may not directly include steps S100, S101, and S102, but may be directly executed from step S103 described below.
  • step S103 it is determined in real time whether the access control information sent by the client 2 of the user is received.
  • the resident in the cell passes the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of the WeChat, Weibo, etc. of the cell.
  • the access control information of the user may be regarded as being received.
  • the access control information includes the doubt-free house number information, the time period of the do not disturb, and/or the cause of the do not disturb.
  • the house number information may be, for example, 2302, indicating a 2 unit 3 floor B type.
  • the time period of the do not disturb can include, for example, a periodic date, such as every day from 12 noon to 2 pm, every night from 10:00 to 7 am, and a specific date, such as January 1st, 2018. 3rd and so on.
  • the time period during which the DND is defaulted is the entire time period from the setting of the DND mode until the DND mode is eliminated.
  • the disturbance-free cause may be, for example, "the resident is at rest, does not wish to be disturbed", or "going out, please call XXXXXXXXX".
  • step S104 If no access control information of any user is received, the process returns to step S101 described above. If any of the user's access control information is received, the following step S104 is performed.
  • Step S104 storing the access control information.
  • the access control information may be stored in a storage device. And determining, when the access control information expires or fails according to the time period of the DND, deleting the access control information from the storage device.
  • the time period in the DND mode is January 1st to 3rd, 2018, and at 0:00 in the early morning of January 4th, 2018, when the access control information expires, the access control information is from Deleted in the storage device.
  • step S105 it is determined in real time whether the call request information transmitted by the access control device is received.
  • the call request information includes house number information input through the access control device.
  • step S105 is continuously performed. If the call request information transmitted by any one of the access control devices is received, the following step S106 is performed.
  • Step S106 Identify the target user called by the call request information, obtain the access control information of the target user, and compare the call request information with the access control information of the target user.
  • the preferred embodiment of the present invention obtains the house number information in the call request information, and identifies the target user called by the call request information according to the house number information.
  • the comparing includes comparing a time of generating the call request information with a time period of the do not disturb in the access control information.
  • Step S107 according to the comparison result, sending an access control command to the access control device.
  • the step S107 further includes:
  • the corresponding access control device is controlled not to make a call to the target user.
  • the call request information does not match the access control information, including:
  • the generation time of the call request is not within the range of the do not disturb period.
  • the matching of the call request information with the access control information includes:
  • the generation time of the call request is within the range of the time period of the do not disturb.
  • the sending the access control command to the access control device includes:
  • the call request information is intercepted such that the indoor access terminal of the user does not ring.
  • sending the access control command to the access control device may further include:
  • the cause of the do not disturb is displayed in the display outside the access control device.
  • a user of the 2 unit 3rd floor B type sets the access control information.
  • the access control device transmits call request information to the 2302 households, and when the generation time of the call request information is within the range of the do not disturb period of the access control information, intercepting the call request, so that the user's
  • the indoor access terminal does not ring, and the cause of the do not disturb is displayed in the display screen 31 outside the access control device 3 according to the user's setting, such as the above-mentioned setting "the resident is at rest, does not want to be disturbed", or "going out, Please call XXXXXXXX if you have any questions.
  • step S107 may further include:
  • the sending prompt information is sent to the user client of the target user, and the visit prompt information includes the time and the number of times the call request information is generated.
  • the preferred embodiment of the present invention not only protects the user from being disturbed, but also enables the visitor to know the reason why the user is currently unable to respond to the call request.
  • FIG. 3 shows a sub-module of the property management module according to the embodiment of the present invention. For the convenience of description, only parts related to the embodiment of the present invention are shown, which are as follows:
  • the property management module 10 may include a registration sub-module 100, an information collection sub-module 101, an information transmission sub-module 102, a command reception sub-module 103, and an access control sub-module 104.
  • a module as referred to in the present invention refers to a series of computer program segments that can be executed by a processor and that are capable of performing fixed functions, which are stored in a memory. In detail, the functions of the respective modules will be described in detail in the following embodiments.
  • the registration sub-module 100 is configured to receive registration information of a user.
  • the user of the present invention refers to a resident in a cell.
  • the households in the cell are provided by the APP or the public number through the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of WeChat, Weibo, etc. of the cell.
  • Register in the registration sub-module enter registration information, such as personal identification information and contact information, etc., to complete the registration.
  • the personal identification information may be, for example, a user's floor number, etc., such as a 2 unit 3 floor B type, and the contact information may be the mobile number of the user.
  • the information collection sub-module 101 is configured to collect information about the user periodically or in real time according to the registration information.
  • the user-related information includes, for example, the user's water fee, electricity fee, gas fee, network fee, property fee, and the like.
  • the periodicity may be the beginning of the month or the end of the month of each month.
  • the information sending sub-module 102 is configured to send the collected information to the client 2 of the user.
  • the information sending sub-module 102 may collect the water fee, the electricity fee, the gas fee, the network fee, the property fee, and the like collected by the information collecting sub-module 101, and the mobile phone number provided by the user when registering, A client sent to the user.
  • the registration sub-module 100, the information collection sub-module 101, and the information transmission sub-module 102 are not modules that must be included in the property management module 10 of the present invention. Therefore, in other preferred embodiments of the present invention, the property management module 10 of the present invention may not include the registration sub-module 100, the information collection sub-module 101, and the information transmission sub-module 102.
  • the command receiving sub-module 103 is configured to determine in real time whether the access control information sent by the client 2 of the user is received, and when the access control information is received, store the access control information.
  • the resident in the cell passes the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of the WeChat, Weibo, etc. of the cell.
  • the access control information of the user may be regarded as being received.
  • the access control information includes the do not disturb house number information, the time period of the do not disturb, the cause of the do not disturb, and the like.
  • the house number information may be, for example, 2302, indicating a 2 unit 3 floor B type.
  • the time period of the do not disturb may be a periodic time, for example, every day from 12 noon to 2 pm, every night from 10:00 to 7:00, or a specific time, such as January 1st, 2018. 3rd and so on.
  • the time period during which the DND is defaulted is the entire time period from the setting of the DND mode until the DND mode is eliminated.
  • the disturbance-free cause may be, for example, "the resident is at rest, does not wish to be disturbed", or "going out, please call XXXXXXXXX".
  • the access control information may be stored in a storage device, and when the access control information expires or fails according to the time interval of the DND, the access control information is The storage device is deleted.
  • the time period in the DND mode is January 1st to 3rd, 2018, and at 0:00 in the morning of January 4th, 2018, when the access control information expires, the access control information can be The storage device is deleted.
  • the access control sub-module 104 is configured to determine in real time whether the call request information transmitted by the access control device is received, and when receiving the call request information transmitted by the access control device, identify the target user called by the call request information, and obtain the location The access control information of the target user is compared, and the call request information is compared with the access control information of the target user, and the access control command is sent to the access control device according to the comparison result.
  • the call request information includes the house number information input by the access control device, and the target user called by the call request information is identified by the house number information in the call request information. of.
  • the comparing includes comparing a time of generation of the call request with a time period of the do not disturb in the access control information.
  • the corresponding access control device when the call request information does not match the access control information, the corresponding access control device is normally called, and the target user is prompted to open the access control device; and when the call request information and the location are When the access control information is matched, the corresponding access control device is controlled not to make a call to the target user.
  • the call request information does not match the access control information includes:
  • the generation time of the call request is not within the range of the do not disturb period.
  • the matching of the call request information with the access control information includes:
  • the generation time of the call request is within the range of the time period of the do not disturb.
  • the sending the access control command to the access control device includes:
  • the call request information is intercepted such that the access terminal of the user does not ring, and the action of displaying the do not disturb in the display screen outside the access control device may be included according to the setting of the user.
  • a user of the 2 unit 3rd floor B type sets the access control information.
  • the call request to the 2302 households sent by the access control device when the generation time of the call request is within the range of the do not disturb period of the access control information, intercepting the call request, so that the user's
  • the indoor access terminal does not ring, and the cause of the do not disturb is displayed in the display screen 31 outside the access control device 3 according to the user's setting, such as the above-mentioned setting "the resident is at rest, does not want to be disturbed", or "going out, Please call XXXXXXXX if you have any questions.
  • the access control sub-module 104 may further send the visit prompt information to the user client of the target user, where the visit prompt information includes a call. The time and number of times the request information is generated.
  • the embodiment of the present invention not only protects the user from being disturbed, but also enables the visitor to know the reason why the user cannot currently respond to the call request.
  • FIG. 4 is a schematic structural diagram of a server 1 for implementing a property management method according to an embodiment of the present invention.
  • the server 1 is a device capable of automatically performing numerical calculation and/or information processing according to an instruction set or stored in advance.
  • the hardware may include, but is not limited to, a microprocessor, an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), Field-Programmable Gate Array (FPGA), Digital Signal Processor (DSP), embedded devices, etc.
  • the server 1 may include, but is not limited to, a single network server, a server group composed of a plurality of network servers, or a cloud computing-based cloud composed of a large number of hosts or network servers, wherein the cloud computing is distributed computing.
  • a super virtual computer consisting of a group of loosely coupled computers.
  • the server 1 may also be replaced by a personal terminal with strong data processing capability.
  • the server 1 includes a transmitting device 11, a memory 12, a processor 13, a receiving device 14, and a communication bus 15.
  • the communication bus 15 is used to implement connection communication between the transmitting device 11, the memory 12, the processor 13, and the receiving device 14.
  • the transmitting device 11 and the receiving device 14 may be wired transmission ports, or may be wireless devices, for example, including antenna devices for performing data communication with other devices, such as the client 2 and the access device 3.
  • the memory 12 is used to store program codes and various data of the property management method, and realizes high-speed, automatic completion of access of programs or data during the operation of the server 1.
  • the memory 12 may be an external storage device and/or an internal storage device of the server 1. Further, the memory 12 may be a circuit having a storage function in a physical form, such as a RAM (Random-Access Memory), a FIFO (First In First Out), or the like, or the memory 12 is also It may be a storage device having a physical form, such as a memory stick, a TF card (Trans-flash Card), or the like.
  • the processor 13 may be a central processing unit (CPU).
  • the CPU is a very large-scale integrated circuit, which is a computing core (Core) and a Control Unit of the server 1.
  • the processor 13 can call program code stored in the memory 12 to perform related functions.
  • the various modules described in FIG. 3 are program code stored in the memory 12 and executed by the processor 13 to implement a property management method.
  • Embodiments of the present invention further provide a computer readable storage medium having stored thereon computer instructions that, when executed by a terminal including one or more processors, cause the terminal to execute the property as described in the above method embodiments Management method.
  • the modules/units integrated by the server 1 can be stored in a computer readable storage medium if implemented in the form of a software functional unit and sold or used as a standalone product. Based on such understanding, the present invention implements all or part of the processes in the foregoing embodiments, and may also be implemented by a computer program to instruct related hardware.
  • the computer program may be stored in a computer readable storage medium.
  • the steps of the various method embodiments described above may be implemented by a computer program when executed by a processor.
  • the computer program comprises computer program code, which may be in the form of source code, object code form, executable file or some intermediate form.
  • the computer readable medium may include any entity or device capable of carrying the computer program code, a recording medium, a USB flash drive, a removable hard disk, a magnetic disk, an optical disk, a computer memory, a Read-Only Memory (ROM), Random access memory (RAM), electrical carrier signals, telecommunications signals, and software distribution media. It should be noted that the content contained in the computer readable medium may be appropriately increased or decreased according to the requirements of legislation and patent practice in a jurisdiction, for example, in some jurisdictions, according to legislation and patent practice, computer readable media Does not include electrical carrier signals and telecommunication signals.
  • the above-described characteristic means of the present invention can be realized by an integrated circuit and control the function of realizing the property management method described in any of the above embodiments. That is, the integrated circuit of the present invention is installed in the server 1, and the server 1 is caused to execute the above-described property management method.
  • the functions that can be implemented by the property management method in any of the embodiments can be installed in the server 1 by the integrated circuit of the present invention, so that the server 1 can be implemented by the property management method described in any embodiment. Function, no longer detailed here.
  • modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the embodiment.
  • each functional module in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.
  • the above integrated unit can be implemented in the form of hardware or in the form of hardware plus software function modules.

Abstract

A property service management method, a server, and a storage medium. The method comprises: receiving access control information sent by a client of a user (S103); storing the access control information (S104), wherein the access control information comprises house number information and do-not-disturb time periods information; receiving call request information sent by an access control apparatus (S105); identifying a target user called by the call request information, acquiring access control information of the target user, and comparing the call request information with the access control information of the target user (S106); if the call request information does not match with the access control information, controlling the corresponding access control apparatus to make a normal call so as to prompt the target user to unlock the access control apparatus; and if the call request information matches with the access control information, controlling the corresponding access control apparatus not to call the target user. The method aims to eliminate the inconvenience or unfavorable user experience of conventional access control methods.

Description

物业管理方法、服务器及存储介质Property management method, server and storage medium
本申请要求于2018年04月02日提交中国专利局,申请号为201810284925.1、发明名称为“物业管理方法”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。The present application claims priority to Chinese Patent Application No. 201101284 s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s s
技术领域Technical field
本发明属于安防技术领域,尤其涉及一种物业管理的方法、服务器及存储介质。The invention belongs to the technical field of security, and in particular relates to a method, a server and a storage medium for property management.
背景技术Background technique
现有的物业管理方法中,大都采用在大楼的一楼大厅的门外设置包括电子按钮形式呼叫装置的门禁设备,来访者,如亲朋好友,可以通过拨通住户的楼层门牌号来呼叫住户开启一楼入户大门。Most of the existing property management methods use access control devices including electronic button-type calling devices outside the door of the first floor lobby of the building. Visitors, such as relatives and friends, can call the residents to open the door number of the household. The first floor of the door to the home.
这种门禁设备直接将门禁与住户家的门禁终端进行连接,门禁设备任何时段都处于正常状态,都可以随时的进行呼叫,无论住户是否在家以及方便与否,导致住户可能经常会非常被动的接收开门的请求。例如,当遇见小区小孩子因为调皮而乱按门禁设备上的住户号时,会导致住户多次被打扰的情况。又或者,当住户不在家的时候,有亲人或者朋友来访,因为无法获知住户是否在家而可能会不停的按门禁设备,却无法得到回应。这些都给住户或者门禁设备的使用者带来不便利或者不好的体验。The access control device directly connects the access control to the access terminal of the household. The access control device is in a normal state at any time, and can be called at any time. Whether the household is at home or convenient, the household may often receive it very passively. Request to open the door. For example, when a child in a community is found to be miscellaneous and presses the household number on the access control device, the household may be disturbed multiple times. Or, when the household is not at home, there are relatives or friends visiting, because it is impossible to know whether the household is at home and may continue to press the access control device, but can not get a response. These all bring inconvenience or bad experience to users of households or access control devices.
发明内容Summary of the invention
本发明提供一种物业管理方法、服务器及存储介质,旨在解决被传统门禁方式带来不便利或者不好的体验。The invention provides a property management method, a server and a storage medium, aiming at solving an inconvenient or bad experience brought by the traditional access control method.
所述物业管理方法,应用于服务器中。所述服务器与用户客户端以及至少一个门禁设备通信连接,其中,各栋楼房均设有管控人员进出的所述门禁设备,所述方法包括:The property management method is applied to a server. The server is in communication with the user client and the at least one access control device, wherein each of the buildings is provided with the access control device in and out of the control personnel, and the method includes:
接收用户客户端发送的门禁管控信息;Receiving access control information sent by the user client;
存储所述门禁管控信息,其中,所述门禁管控信息包括门牌号信息和免打扰时间段信息;The access control information is stored, wherein the access control information includes a house number information and a do not disturb time period information;
接收所述门禁设备传送过来的呼叫请求信息,识别所述呼叫请求信息所呼 叫的对象用户;Receiving call request information transmitted by the access control device, and identifying an object user called by the call request information;
获取所述对象用户的门禁管控信息;Obtaining access control information of the object user;
将所述呼叫请求信息与所述对象用户的门禁管控信息进行比较;Comparing the call request information with the access control information of the target user;
当所述呼叫请求信息与所述门禁管控信息不匹配时,控制相应的门禁设备进行正常呼叫,提示所述对象用户打开门禁设备;When the call request information does not match the access control information, controlling the corresponding access device to make a normal call, prompting the target user to open the access device;
当所述呼叫请求信息与所述门禁管控信息相匹配时,控制相应的门禁设备不对所述对象用户进行呼叫。When the call request information matches the access control information, the corresponding access control device is controlled not to make a call to the target user.
优选地,所述方法还包括:根据所述免打扰的时间段信息判断所述门禁管控信息过期或失效时,删除所述门禁管控信息。Preferably, the method further includes: deleting the access control information when the access control information expires or fails according to the time zone information of the DND.
优选地,所述呼叫请求信息与所述门禁管控信息相匹配包括:Preferably, the matching of the call request information with the access control information includes:
所述呼叫请求的产生时间在所述免打扰的时间段的范围之内。The generation time of the call request is within the range of the time period of the do not disturb.
优选地,所述控制相应的门禁设备不对所述对象用户进行呼叫包括:Preferably, the controlling the corresponding access device does not call the target user includes:
对所述呼叫请求信息进行拦截,使得用户的室内的门禁终端不响铃。The call request information is intercepted such that the indoor access terminal of the user does not ring.
优选地,所述门禁管控信息还包括免打扰的事由。Preferably, the access control information further includes a cause of no interruption.
优选地,所述控制相应的门禁设备不对所述对象用户进行呼叫还包括:Preferably, the controlling the corresponding access control device not to call the target user further includes:
在门禁设备室外的显示屏中显示免打扰的事由。The cause of the DND is displayed in the display outside the access control device.
优选地,该方法还包括:Preferably, the method further comprises:
当所述呼叫请求信息与所述对象用户的门禁管控信息相匹配时,发送来访提示信息给所述对象用户的用户客户端,所述来访提示信息包括呼叫请求信息的产生时间及次数。When the call request information matches the access control information of the target user, the sending prompt information is sent to the user client of the target user, and the visit prompt information includes the time and the number of times the call request information is generated.
优选地,所述方法还包括:Preferably, the method further includes:
接收用户的注册信息;Receiving registration information of the user;
根据所述注册信息,定期或者实时收集所述用户相关的信息,其中,所述相关信息包括所述用户的水费、电费、煤气费、网络费及物业费;及Collecting, according to the registration information, the user-related information periodically or in real time, wherein the related information includes the user's water fee, electricity fee, gas fee, network fee, and property fee;
将收集到的信息发送给所述客户端。The collected information is sent to the client.
优选地,所述客户端安装有一个应用程序或者关注了一个公众号,通过所述应用程序或者公众号接收用户输入的门禁管控信息以及用户的注册信息。Preferably, the client installs an application or pays attention to a public number, and receives the access control information input by the user and the registration information of the user through the application or the public number.
优选地,所述识别所述呼叫请求信息所呼叫的对象用户包括:Preferably, the object user that is identified by the call request information is:
获取所述呼叫请求信息中的门牌号信息,根据所述门牌号信息识别所述呼叫请求信息所呼叫的对象用户。Obtaining the house number information in the call request information, and identifying the target user called by the call request information according to the house number information.
一种服务器,所述服务器包括:A server, the server comprising:
存储器,存储至少一个指令;及a memory storing at least one instruction; and
处理器,执行所述存储器中存储的指令以实现所述物业管理方法。A processor executing instructions stored in the memory to implement the property management method.
一种计算机可读存储介质,所述计算机可读存储介质中存储有至少一个指令,所述至少一个指令被服务器中的处理器执行以实现所述物业管理方法。A computer readable storage medium having stored therein at least one instruction executed by a processor in a server to implement the property management method.
本发明提供了一种物业管理方案,将智能化、物联网的技术运用到门禁系统上,用户通过提前设置自适合的免打扰模式,从而可以不被随意的打扰,也不会因为不在家而漏掉一些重要的拜访,从而增强用户的体验感。The invention provides a property management solution, which applies the intelligent and Internet of Things technology to the access control system, and the user can set the self-imposed DND mode in advance so that it can not be disturbed by random or not because it is not at home. Missing some important visits to enhance the user experience.
附图说明DRAWINGS
为了更清楚地说明本发明实施例中的技术方案,下面将对实施例描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本发明的一些实施例,对于本领域技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings used in the description of the embodiments will be briefly described below. It is obvious that the drawings in the following description are only some embodiments of the present invention. Other drawings can also be obtained from those skilled in the art based on these drawings without paying any creative effort.
图1是本发明实施例提供的物业管理方法的应用环境示意图;1 is a schematic diagram of an application environment of a property management method according to an embodiment of the present invention;
图2是本发明实施例提供的物业管理方法的实现流程图;2 is a flowchart of implementing a property management method according to an embodiment of the present invention;
图3是本发明实施例提供的物业管理模块的子模块图;及3 is a sub-module diagram of a property management module according to an embodiment of the present invention; and
图4是本发明实施例提供的实现物业管理方法的服务器的结构示意图。FIG. 4 is a schematic structural diagram of a server for implementing a property management method according to an embodiment of the present invention.
主要元件符号说明Main component symbol description
服务器 server 11
物业管理模块 Property management module 1010
注册子模块 Registration submodule 100100
信息收集子模块 Information collection submodule 101101
信息发送子模块 Information transmission submodule 102102
命令接收子模块 Command receiving submodule 103103
门禁管控子模块 Access control submodule 104104
发送装置 Transmitting device 1111
存储器 Memory 1212
处理器 processor 1313
接收装置 Receiving device 1414
客户端 Client 22
门禁设备 Access control equipment 33
呼叫装置 Calling device 3030
显示屏 Display 3131
具体实施方式detailed description
为了使本发明的目的、技术方案及优点更加清楚明白,以下结合附图及实施例,对本发明进行进一步详细说明。应当理解,此处所描述的具体实施例仅仅用以解释本发明,并不用于限定本发明。The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
图1示出了本发明实施例提供的物业管理方法的应用环境示意图。本发明所述物业管理方法应用于一台服务器1中。FIG. 1 is a schematic diagram of an application environment of a property management method according to an embodiment of the present invention. The property management method of the present invention is applied to a server 1.
所述服务器1是一种能够按照事先设定或存储的指令,自动进行数值计算和/或信息处理的设备,其硬件可以包括,但不限于微处理器、专用集成电路(Application Specific Integrated Circuit,ASIC)、可编程门阵列(Field-Programmable Gate Array,FPGA)、数字处理器(Digital Signal Processor,DSP)、嵌入式设备等。所述服务器1可以包括,但不限于单个网络服务器、多个网络服务器组成的服务器组或基于云计算(Cloud Computing)的由大量主机或网络服务器构成的云,其中,云计算是分布式计算的一种,由一群松散耦合的计算机集组成的一个超级虚拟计算机。The server 1 is a device capable of automatically performing numerical calculation and/or information processing according to an instruction set or stored in advance. The hardware may include, but is not limited to, a microprocessor, an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), Field-Programmable Gate Array (FPGA), Digital Signal Processor (DSP), embedded devices, etc. The server 1 may include, but is not limited to, a single network server, a server group composed of a plurality of network servers, or a cloud computing-based cloud composed of a large number of hosts or network servers, wherein the cloud computing is distributed computing. A super virtual computer consisting of a group of loosely coupled computers.
本发明其他较佳实施例中,所述服务器1也可以由一个数据处理能力较强的终端所替代。In other preferred embodiments of the present invention, the server 1 may also be replaced by a terminal with strong data processing capability.
所述服务器1安装有一个物业管理模块10,并通过网络与多台客户端2以及至少一个门禁设备3通信连接。所述物业管理模块10是一种软件程序,其在所述服务器1中运行时,可以实现对门禁设备3的智能管理,保证用户不被随意的打扰,也不会因为用户不在家而漏掉一些重要的拜访,从而增强用户的体验感。The server 1 is installed with a property management module 10 and is communicably connected to a plurality of clients 2 and at least one access control device 3 via a network. The property management module 10 is a software program, which can realize intelligent management of the access control device 3 when running in the server 1, ensuring that the user is not disturbed by random, and does not miss the user because the user is not at home. Some important visits enhance the user's experience.
本发明较佳实施例中,所述服务器1属于一个小区的物业管理单位,所述多台客户端2属于所述小区内的住户所有,以及所述门禁设备3中的每一个安装于所述小区内每栋大楼的一楼入户大厅的门外,用于管控人员进出所述大楼。In a preferred embodiment of the present invention, the server 1 belongs to a property management unit of a cell, the plurality of clients 2 belong to a household owned in the cell, and each of the access control devices 3 is installed in the Outside the entrance hall of the first floor of each building in the small area, it is used to control personnel entering and leaving the building.
所述客户端2可以是个人的智能手机、桌上型电脑、掌上电脑、智能穿戴设备等可以安装手机APP(application,应用)的电子设备。The client 2 may be an electronic device such as a personal smartphone, a desktop computer, a palmtop computer, a smart wearable device, or the like that can install a mobile phone APP (application).
所述门禁设备3包括室外的门禁机以及室内的门禁终端(未图示)。所述室外的门禁机包括呼叫装置30以及显示屏31。所述呼叫装置30可以包括电子 按钮,用于外来者,如亲朋好友,输入住户的楼层门牌号来呼叫住户,以开启一楼入户大门。进一步地,所述呼叫装置30也可以包括通讯模块,其结合所述显示屏31实现入户大门之外的人与所述楼每一户的室内的人,如住户,进行视讯通话。The access control device 3 includes an outdoor access control device and an indoor access control terminal (not shown). The outdoor access control device includes a calling device 30 and a display screen 31. The calling device 30 may include an electronic button for an outsider, such as a family member, to input the floor number of the resident to call the resident to open the door to the first floor. Further, the calling device 30 may further include a communication module, which is combined with the display screen 31 to implement a video call between a person outside the entrance door and a person in the room of the building, such as a household.
所述网络可以是内部专用网络或者是国际互联网,其利用有线或者无线通讯技术实现服务器1、客户端2、门禁设备3之间的数据交互。The network may be an internal private network or an international Internet, which implements data interaction between the server 1, the client 2, and the access control device 3 by using wired or wireless communication technologies.
示例性的无线通讯技术可以包括,但不限于,无线保真(Wireless-Fidelity,简称WiFi)、全球移动通讯系统(Global System for Mobile Communication,GSM)、通用分组无线业务(General Packet Radio Service,GPRS)、码分多址(Code Division Multiple Access,CDMA)、宽带码分多址(Wideband Code Division Multiple Access,W-CDMA)、CDMA2000、IMT单载波、GSM演进增强数据率(Enhanced Data Rate for GSM Evolution,EDGE)、长期演进(Long Term Evolution,LTE)、增强LTE、时分LTE(TD-LTE)、高性能无线局域网(HiperLAN)、高性能无线广域网(HiperWAN)、高性能无线城域网(HiperMAN)、本地多点分配服务(Local Multipoint Distribution Services,LMDS)、全球互通微波存取(Worldwide Interoperability for Microwave Access,WiMAX)、ZigBee、蓝牙、闪光正交频分复用(Flash-OFDM)、大容量空分多址接入(High Capacity Spatial Division Multiple Access,HC-SDMA)、iBurst、通用移动通讯系统(Universal Mobile Telecommunications System,UMTS)、UMTS时分双工(UMTS-TDD)、演化高速分组接入(HSPA+)、时分同步码分多址接入(TD-SCDMA)、演进数据优化(EV-DO)、数字增强无线通讯(Digital Enhanced Cordless Telecommunications,DECT)以及其他。Exemplary wireless communication technologies may include, but are not limited to, Wireless-Fidelity (WiFi), Global System for Mobile Communication (GSM), General Packet Radio Service (GPRS). ), Code Division Multiple Access (CDMA), Wideband Code Division Multiple Access (W-CDMA), CDMA2000, IMT Single Carrier, GSM Evolution Enhanced Data Rate (Enhanced Data Rate for GSM Evolution) , EDGE), Long Term Evolution (LTE), Enhanced LTE, Time Division LTE (TD-LTE), High Performance Wireless LAN (HiperLAN), High Performance Wireless Wide Area Network (HiperWAN), High Performance Wireless Metropolitan Area Network (HiperMAN) , Local Multipoint Distribution Services (LMDS), Worldwide Interoperability for Microwave Access (WiMAX), ZigBee, Bluetooth, Flash Orthogonal Frequency Division Multiplexing (Flash-OFDM), large capacity High-Performance Multiple Access (HC-SDMA), iBurst, Universal Universal Mobile Telecommunications System (UMTS), UMTS Time Division Duplex (UMTS-TDD), Evolved High Speed Packet Access (HSPA+), Time Division Synchronous Code Division Multiple Access (TD-SCDMA), Evolution Data Optimization (EV) -DO), Digital Enhanced Cordless Telecommunications (DECT) and others.
图2示出了本发明实施例提供的物业管理方法的实现流程,根据不同的需求,所述流程图中步骤的顺序可以改变,某些步骤可以省略。为了便于说明,仅示出了与本发明实施例相关的部分,详述如下:FIG. 2 shows an implementation flow of a property management method according to an embodiment of the present invention. The order of the steps in the flowchart may be changed according to different requirements, and some steps may be omitted. For the convenience of description, only the parts related to the embodiment of the present invention are shown, which are detailed as follows:
所述物业管理方法是由如图1所示的服务器1所执行,并可以包括如下步骤:The property management method is performed by the server 1 as shown in FIG. 1, and may include the following steps:
步骤S100,接收用户的注册信息。Step S100, receiving registration information of the user.
本发明较佳实施例中,所述用户是指同一个小区内的住户。小区内的住户通过在其所持有的客户端2中下载的所述小区的物业管理的APP或者通过关注所述小区的微信、微博等的公众号,在所述APP或者公众号提供的注册子模块中进行注册,输入注册信息,如个人身份信息以及联系方式等,完成注册。所 述个人身份信息可以是,例如用户的楼层门牌号等,如2单元3楼B户型,以及所述联系方式可以是所述用户的手机号码。In a preferred embodiment of the invention, the users refer to households in the same cell. The households in the cell are provided by the APP or the public number through the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of WeChat, Weibo, etc. of the cell. Register in the registration sub-module, enter registration information, such as personal identification information and contact information, etc., to complete the registration. The personally identifiable information may be, for example, a user's floor number, etc., such as a 2 unit 3rd floor B type, and the contact information may be the mobile number of the user.
步骤S101,根据所述注册信息,定期或者实时收集所述用户相关的信息。所述用户相关的信息包括,例如,所述用户的水费、电费、煤气费、网络费、物业费等。所述定期可以是每个月的月初或者月末。Step S101: Collect information related to the user periodically or in real time according to the registration information. The user-related information includes, for example, the user's water fee, electricity fee, gas fee, network fee, property fee, and the like. The periodicity may be the beginning of the month or the end of the month of each month.
步骤S102,将收集到的信息发送给所述用户的客户端2。Step S102, the collected information is sent to the client 2 of the user.
上述步骤S101中收集到的,如所述用户的水费、电费、煤气费、网络费、物业费等,可以通过所述用户注册时提供的手机号码,发送给所述用户的客户端2。The water fee, the electricity fee, the gas fee, the network fee, the property fee, and the like collected by the user in the above step S101 can be sent to the client 2 of the user through the mobile phone number provided when the user registers.
本发明较佳实施例中,步骤S100至S102非本发明所述物业管理方法所必须包括的步骤。因此,在本发明其他较佳实施例中,所述物业管理方法也可以不包括步骤S100、S101以及S102,而直接从下述的步骤S103开始执行。In a preferred embodiment of the present invention, steps S100 to S102 are not steps that must be included in the property management method of the present invention. Therefore, in other preferred embodiments of the present invention, the property management method may not directly include steps S100, S101, and S102, but may be directly executed from step S103 described below.
步骤S103,实时判断是否接收到用户的客户端2发送的门禁管控信息。In step S103, it is determined in real time whether the access control information sent by the client 2 of the user is received.
本发明较佳实施例中,小区内的住户通过在其所持有的客户端2中下载的所述小区的物业管理的APP或者通过关注所述小区的微信、微博等的公众号,在所述APP或者公众号提供的门禁管控模块中选择一种免打扰模式时,可以视为接收到了用户的门禁管控信息。In a preferred embodiment of the present invention, the resident in the cell passes the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of the WeChat, Weibo, etc. of the cell. When the DND mode is selected in the access control module provided by the APP or the public number, the access control information of the user may be regarded as being received.
优选地,所述门禁管控信息包括免打扰的门牌号信息、免打扰的时间段和/或免打扰的事由等。Preferably, the access control information includes the doubt-free house number information, the time period of the do not disturb, and/or the cause of the do not disturb.
所述门牌号信息可以是,例如,2302,表示2单元3楼B户型。The house number information may be, for example, 2302, indicating a 2 unit 3 floor B type.
免打扰的时间段可以包括,例如,周期性的日期,如每天中午的12点到下午2点、每天晚上的10点到早晨7点等,以及特定的日期,如2018年元月1日至3日等。The time period of the do not disturb can include, for example, a periodic date, such as every day from 12 noon to 2 pm, every night from 10:00 to 7 am, and a specific date, such as January 1st, 2018. 3rd and so on.
应该理解,当所述免打扰模式中没有设置时间段时,默认其免打扰的时间段为从设置免打扰模式开始直到免打扰模式被消除的整个时间段。It should be understood that when no time period is set in the DND mode, the time period during which the DND is defaulted is the entire time period from the setting of the DND mode until the DND mode is eliminated.
所述免打扰事由可以是,例如,“住户在休息,不希望被打扰”,或者“外出中,有事请拨打电话XXXXXXXXX”等。The disturbance-free cause may be, for example, "the resident is at rest, does not wish to be disturbed", or "going out, please call XXXXXXXXX".
若没有收到任何用户的门禁管控信息,则返回执行上述的步骤S101。若收到了任何一个用户的门禁管控信息,则执行下述的步骤S104。If no access control information of any user is received, the process returns to step S101 described above. If any of the user's access control information is received, the following step S104 is performed.
步骤S104,存储所述门禁管控信息。Step S104, storing the access control information.
本发明较佳实施例中,所述门禁管控信息可以被存储在一个存储设备中。在根据所述免打扰的时间段判断所述门禁管控信息过期或者失效时,从所述存 储设备中删除所述门禁管控信息。In a preferred embodiment of the present invention, the access control information may be stored in a storage device. And determining, when the access control information expires or fails according to the time period of the DND, deleting the access control information from the storage device.
例如,免打扰模式中的时间段是2018年元月1日至3日,则在2018年元月4日凌晨的0点0分,所述门禁管控信息过期,则所述门禁管控信息从所述存储设备中删除。For example, the time period in the DND mode is January 1st to 3rd, 2018, and at 0:00 in the early morning of January 4th, 2018, when the access control information expires, the access control information is from Deleted in the storage device.
步骤S105,实时判断是否接收到门禁设备传送过来的呼叫请求信息。In step S105, it is determined in real time whether the call request information transmitted by the access control device is received.
本发明较佳实施例中,所述呼叫请求信息包括通过所述门禁设备输入的门牌号信息。In a preferred embodiment of the present invention, the call request information includes house number information input through the access control device.
若没有收到任何门禁设备传送过来的呼叫请求信息,则持续执行所述步骤S105。若收到了其中任何一个门禁设备传送过来的呼叫请求信息,则执行下述的步骤S106。If the call request information transmitted by any access control device is not received, the step S105 is continuously performed. If the call request information transmitted by any one of the access control devices is received, the following step S106 is performed.
步骤S106,识别所述呼叫请求信息所呼叫的对象用户,获取所述对象用户的门禁管控信息,并将所述呼叫请求信息与所述对象用户的门禁管控信息进行比较。Step S106: Identify the target user called by the call request information, obtain the access control information of the target user, and compare the call request information with the access control information of the target user.
本发明较佳实施例获取所述呼叫请求信息中的门牌号信息,根据所述门牌号信息识别所述呼叫请求信息所呼叫的对象用户。The preferred embodiment of the present invention obtains the house number information in the call request information, and identifies the target user called by the call request information according to the house number information.
本发明较佳实施例中,所述比较包括将所述呼叫请求信息的产生时间与所述门禁管控信息中的免打扰的时间段进行比较。In a preferred embodiment of the present invention, the comparing includes comparing a time of generating the call request information with a time period of the do not disturb in the access control information.
步骤S107,根据上述比较结果,发送门禁控制命令给门禁设备。Step S107, according to the comparison result, sending an access control command to the access control device.
本发明较佳实施例中,所述步骤S107进一步包括:In a preferred embodiment of the present invention, the step S107 further includes:
当所述呼叫请求信息与所述门禁管控信息不匹配时,控制相应的门禁设备正常呼叫,提示所述对象用户打开门禁设备;When the call request information does not match the access control information, control the corresponding access device to make a normal call, and prompt the target user to open the access device;
当所述呼叫请求信息与所述门禁管控信息相匹配时,控制相应的门禁设备不对所述对象用户进行呼叫。When the call request information matches the access control information, the corresponding access control device is controlled not to make a call to the target user.
本发明较佳实施例中,所述呼叫请求信息与所述门禁管控信息不匹配包括:In a preferred embodiment of the present invention, the call request information does not match the access control information, including:
所述呼叫请求的产生时间不在所述免打扰的时间段的范围之内。The generation time of the call request is not within the range of the do not disturb period.
本发明较佳实施例中,所述呼叫请求信息与所述门禁管控信息相匹配包括:In a preferred embodiment of the present invention, the matching of the call request information with the access control information includes:
所述呼叫请求的产生时间在所述免打扰的时间段的范围之内。The generation time of the call request is within the range of the time period of the do not disturb.
其中,所述发送门禁控制命令给所述门禁设备包括:The sending the access control command to the access control device includes:
对所述呼叫请求信息进行拦截,使得用户的室内的门禁终端不响铃。The call request information is intercepted such that the indoor access terminal of the user does not ring.
进一步地,所述发送门禁控制命令给所述门禁设备还可以包括:Further, the sending the access control command to the access control device may further include:
根据用户的设置,在门禁设备室外的显示屏中显示免打扰的事由。According to the user's settings, the cause of the do not disturb is displayed in the display outside the access control device.
例如,2单元3楼B户型(楼层号:2302)的用户设置了门禁管控信息。门 禁设备传来对2302户的呼叫请求信息,当所述呼叫请求信息的产生时间在所述门禁管控信息的免打扰的时间段的范围之内时,对所述呼叫请求进行拦截,使得用户的室内的门禁终端不会响铃,并且根据用户的设置在门禁设备3室外的显示屏31中显示免打扰的事由,如上述设置的“住户在休息,不希望被打扰”,或者“外出中,有事请拨打电话XXXXXXXXX”等。For example, a user of the 2 unit 3rd floor B type (floor number: 2302) sets the access control information. The access control device transmits call request information to the 2302 households, and when the generation time of the call request information is within the range of the do not disturb period of the access control information, intercepting the call request, so that the user's The indoor access terminal does not ring, and the cause of the do not disturb is displayed in the display screen 31 outside the access control device 3 according to the user's setting, such as the above-mentioned setting "the resident is at rest, does not want to be disturbed", or "going out, Please call XXXXXXXXX if you have any questions.
此外,所述步骤S107还可以包括:In addition, the step S107 may further include:
当所述呼叫请求信息与所述对象用户的门禁管控信息相匹配时,发送来访提示信息给所述对象用户的用户客户端,所述来访提示信息包括呼叫请求信息的产生时间及次数等。When the call request information matches the access control information of the target user, the sending prompt information is sent to the user client of the target user, and the visit prompt information includes the time and the number of times the call request information is generated.
根据上述描述可知,本发明较佳实施例不但使用户免于被打扰,还可以使来访者了解用户当前不能响应所述呼叫请求的缘由。According to the above description, the preferred embodiment of the present invention not only protects the user from being disturbed, but also enables the visitor to know the reason why the user is currently unable to respond to the call request.
图3示出了本发明实施例提供的物业管理模块的子模块,为了便于说明,仅示出了与本发明实施例相关的部分,详述如下:FIG. 3 shows a sub-module of the property management module according to the embodiment of the present invention. For the convenience of description, only parts related to the embodiment of the present invention are shown, which are as follows:
参阅图3所示,所述物业管理模块10可以包括注册子模块100、信息收集子模块101、信息发送子模块102、命令接收子模块103以及门禁管控子模块104。本发明所称的模块是指一种能够被处理器所执行并且能够完成固定功能的一系列计算机程序段,其存储在存储器中。详细地,关于各模块的功能将在下续的实施例中做详细描述。As shown in FIG. 3, the property management module 10 may include a registration sub-module 100, an information collection sub-module 101, an information transmission sub-module 102, a command reception sub-module 103, and an access control sub-module 104. A module as referred to in the present invention refers to a series of computer program segments that can be executed by a processor and that are capable of performing fixed functions, which are stored in a memory. In detail, the functions of the respective modules will be described in detail in the following embodiments.
所述注册子模块100用于接收用户的注册信息。The registration sub-module 100 is configured to receive registration information of a user.
本发明所述用户是指小区内的住户。小区内的住户通过在其所持有的客户端2中下载的所述小区的物业管理的APP或者通过关注所述小区的微信、微博等的公众号,在所述APP或者公众号提供的注册子模块中进行注册,输入注册信息,如个人身份信息以及联系方式等,完成注册。所述个人身份信息可以是,例如用户的楼层门牌号等,如2单元3楼B户型,以及所述联系方式可以是所述用户的手机号码。The user of the present invention refers to a resident in a cell. The households in the cell are provided by the APP or the public number through the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of WeChat, Weibo, etc. of the cell. Register in the registration sub-module, enter registration information, such as personal identification information and contact information, etc., to complete the registration. The personal identification information may be, for example, a user's floor number, etc., such as a 2 unit 3 floor B type, and the contact information may be the mobile number of the user.
所述信息收集子模块101用于根据所述注册信息,定期或者实时收集所述用户相关的信息。所述用户相关的信息包括,例如,所述用户的水费、电费、煤气费、网络费、物业费等。所述定期可以是每个月的月初或者月末。The information collection sub-module 101 is configured to collect information about the user periodically or in real time according to the registration information. The user-related information includes, for example, the user's water fee, electricity fee, gas fee, network fee, property fee, and the like. The periodicity may be the beginning of the month or the end of the month of each month.
所述信息发送子模块102用于将收集到的信息发送给所述用户的客户端2。The information sending sub-module 102 is configured to send the collected information to the client 2 of the user.
所述信息发送子模块102可以将上述信息收集子模块101收集到的,如所述用户的水费、电费、煤气费、网络费、物业费等,通过所述用户注册时提供的手机号码,发送给所述用户的客户端。The information sending sub-module 102 may collect the water fee, the electricity fee, the gas fee, the network fee, the property fee, and the like collected by the information collecting sub-module 101, and the mobile phone number provided by the user when registering, A client sent to the user.
本发明较佳实施例中,所述注册子模块100、信息收集子模块101以及信息发送子模块102非本发明所述物业管理模块10所必须包括的模块。因此,在本发明其他较佳实施例中,本发明所述物业管理模块10也可以不包括注册子模块100、信息收集子模块101以及信息发送子模块102。In the preferred embodiment of the present invention, the registration sub-module 100, the information collection sub-module 101, and the information transmission sub-module 102 are not modules that must be included in the property management module 10 of the present invention. Therefore, in other preferred embodiments of the present invention, the property management module 10 of the present invention may not include the registration sub-module 100, the information collection sub-module 101, and the information transmission sub-module 102.
所述命令接收子模块103用于实时判断是否接收到用户的客户端2发送的门禁管控信息,并在接收到所述门禁管控信息时,存储所述门禁管控信息。The command receiving sub-module 103 is configured to determine in real time whether the access control information sent by the client 2 of the user is received, and when the access control information is received, store the access control information.
本发明较佳实施例中,小区内的住户通过在其所持有的客户端2中下载的所述小区的物业管理的APP或者通过关注所述小区的微信、微博等的公众号,在所述APP或者公众号提供的门禁管控子模块中选择免打扰模式时,可以视为接收到了用户的门禁管控信息。In a preferred embodiment of the present invention, the resident in the cell passes the APP of the property management of the cell downloaded in the client 2 held by the client or by paying attention to the public number of the WeChat, Weibo, etc. of the cell. When the DND mode is selected in the access control sub-module provided by the APP or the public number, the access control information of the user may be regarded as being received.
优选地,所所述门禁管控信息包括免打扰的门牌号信息、免打扰的时间段,免打扰的事由等。Preferably, the access control information includes the do not disturb house number information, the time period of the do not disturb, the cause of the do not disturb, and the like.
所述门牌号信息可以是,例如,2302,表示2单元3楼B户型。The house number information may be, for example, 2302, indicating a 2 unit 3 floor B type.
所述免打扰的时间段可以是周期性的时间,例如,每天中午的12点到下午2点、每天晚上的10点到早晨7点等,或者特定的时间,如2018年元月1日至3日等。The time period of the do not disturb may be a periodic time, for example, every day from 12 noon to 2 pm, every night from 10:00 to 7:00, or a specific time, such as January 1st, 2018. 3rd and so on.
应该理解,当所述免打扰模式中没有设置时间段时,默认其免打扰的时间段为从设置免打扰模式开始直到免打扰模式被消除的整个时间段。It should be understood that when no time period is set in the DND mode, the time period during which the DND is defaulted is the entire time period from the setting of the DND mode until the DND mode is eliminated.
所述免打扰事由可以是,例如,“住户在休息,不希望被打扰”,或者“外出中,有事请拨打电话XXXXXXXXX”等。The disturbance-free cause may be, for example, "the resident is at rest, does not wish to be disturbed", or "going out, please call XXXXXXXXX".
本发明较佳实施例中,所述门禁管控信息可以被存储在一个存储设备中,并在根据所述免打扰的时间段判断所述门禁管控信息过期或者失效时,将所述门禁管控信息从所述存储设备中删除。In the preferred embodiment of the present invention, the access control information may be stored in a storage device, and when the access control information expires or fails according to the time interval of the DND, the access control information is The storage device is deleted.
例如,免打扰模式中的时间段是2018年元月1日至3日,则在2018年元月4日凌晨的0点0分,所述门禁管控信息过期,则所述门禁管控信息可以从所述存储设备中删除。For example, the time period in the DND mode is January 1st to 3rd, 2018, and at 0:00 in the morning of January 4th, 2018, when the access control information expires, the access control information can be The storage device is deleted.
所述门禁管控子模块104用于实时判断是否接收到门禁设备传送过来的呼叫请求信息,在接收到门禁设备传送过来的呼叫请求信息时,识别所述呼叫请求信息所呼叫的对象用户,获取所述对象用户的门禁管控信息,并将所述呼叫请求信息与所述对象用户的门禁管控信息进行比较,并根据比较结果,发送门禁控制命令给门禁设备。The access control sub-module 104 is configured to determine in real time whether the call request information transmitted by the access control device is received, and when receiving the call request information transmitted by the access control device, identify the target user called by the call request information, and obtain the location The access control information of the target user is compared, and the call request information is compared with the access control information of the target user, and the access control command is sent to the access control device according to the comparison result.
本发明较佳实施例中,所述呼叫请求信息包括通过所述门禁设备输入的门 牌号信息,以及所述呼叫请求信息所呼叫的对象用户是通过所述呼叫请求信息中的门牌号信息识别得到的。In a preferred embodiment of the present invention, the call request information includes the house number information input by the access control device, and the target user called by the call request information is identified by the house number information in the call request information. of.
所述比较包括将所述呼叫请求的产生时间与所述门禁管控信息中的免打扰的时间段进行比较。The comparing includes comparing a time of generation of the call request with a time period of the do not disturb in the access control information.
本发明较佳实施例中,当所述呼叫请求信息与所述门禁管控信息不匹配时,控制相应的门禁设备正常呼叫,提示所述对象用户打开门禁设备;以及当所述呼叫请求信息与所述门禁管控信息相匹配时,控制相应的门禁设备不对所述对象用户进行呼叫。In a preferred embodiment of the present invention, when the call request information does not match the access control information, the corresponding access control device is normally called, and the target user is prompted to open the access control device; and when the call request information and the location are When the access control information is matched, the corresponding access control device is controlled not to make a call to the target user.
优选地,所述呼叫请求信息与所述门禁管控信息不匹配包括:Preferably, the call request information does not match the access control information includes:
所述呼叫请求的产生时间不在所述免打扰的时间段的范围之内。The generation time of the call request is not within the range of the do not disturb period.
所述呼叫请求信息与所述门禁管控信息相匹配包括:The matching of the call request information with the access control information includes:
所述呼叫请求的产生时间在所述免打扰的时间段的范围之内。The generation time of the call request is within the range of the time period of the do not disturb.
进一步地,所述发送门禁控制命令给所述门禁设备包括:Further, the sending the access control command to the access control device includes:
对所述呼叫请求信息进行拦截,使得用户的室内的门禁终端不响铃,还可以包括根据用户的设置,在门禁设备室外的显示屏中显示免打扰的事由。The call request information is intercepted such that the access terminal of the user does not ring, and the action of displaying the do not disturb in the display screen outside the access control device may be included according to the setting of the user.
例如,2单元3楼B户型(楼层号:2302)的用户设置了门禁管控信息。在门禁设备传来的对2302户的呼叫请求,当所述呼叫请求的产生时间在所述门禁管控信息的免打扰的时间段的范围之内时,对所述呼叫请求进行拦截,使得用户的室内的门禁终端不会响铃,并且根据用户的设置在门禁设备3室外的显示屏31中显示免打扰的事由,如上述设置的“住户在休息,不希望被打扰”,或者“外出中,有事请拨打电话XXXXXXXXX”等。For example, a user of the 2 unit 3rd floor B type (floor number: 2302) sets the access control information. The call request to the 2302 households sent by the access control device, when the generation time of the call request is within the range of the do not disturb period of the access control information, intercepting the call request, so that the user's The indoor access terminal does not ring, and the cause of the do not disturb is displayed in the display screen 31 outside the access control device 3 according to the user's setting, such as the above-mentioned setting "the resident is at rest, does not want to be disturbed", or "going out, Please call XXXXXXXXX if you have any questions.
进一步地,当所述呼叫请求信息与所述对象用户的门禁管控信息相匹配时,门禁管控子模块104还可以发送来访提示信息给所述对象用户的用户客户端,所述来访提示信息包括呼叫请求信息的产生时间及次数等。Further, when the call request information matches the access control information of the target user, the access control sub-module 104 may further send the visit prompt information to the user client of the target user, where the visit prompt information includes a call. The time and number of times the request information is generated.
根据上述描述可知,本发明实施例不但使用户免于打扰,还可以使来访者了解用户当前不能响应所述呼叫请求的缘由。According to the above description, the embodiment of the present invention not only protects the user from being disturbed, but also enables the visitor to know the reason why the user cannot currently respond to the call request.
图4是本发明实施例提供的实现物业管理方法的服务器1的结构示意图。FIG. 4 is a schematic structural diagram of a server 1 for implementing a property management method according to an embodiment of the present invention.
所述服务器1是一种能够按照事先设定或存储的指令,自动进行数值计算和/或信息处理的设备,其硬件可以包括,但不限于微处理器、专用集成电路(Application Specific Integrated Circuit,ASIC)、可编程门阵列(Field-Programmable Gate Array,FPGA)、数字处理器(Digital Signal Processor,DSP)、嵌入式设备等。所述服务器1可以包括,但不限于单个网络服务器、多 个网络服务器组成的服务器组或基于云计算(Cloud Computing)的由大量主机或网络服务器构成的云,其中,云计算是分布式计算的一种,由一群松散耦合的计算机集组成的一个超级虚拟计算机。The server 1 is a device capable of automatically performing numerical calculation and/or information processing according to an instruction set or stored in advance. The hardware may include, but is not limited to, a microprocessor, an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), Field-Programmable Gate Array (FPGA), Digital Signal Processor (DSP), embedded devices, etc. The server 1 may include, but is not limited to, a single network server, a server group composed of a plurality of network servers, or a cloud computing-based cloud composed of a large number of hosts or network servers, wherein the cloud computing is distributed computing. A super virtual computer consisting of a group of loosely coupled computers.
本发明其他较佳实施例中,所述服务器1也可以由一个数据处理能力较强的个人终端所替代。In other preferred embodiments of the present invention, the server 1 may also be replaced by a personal terminal with strong data processing capability.
如图4所示,所述服务器1包括发送装置11、存储器12、处理器13、接收装置14以及通信总线15。As shown in FIG. 4, the server 1 includes a transmitting device 11, a memory 12, a processor 13, a receiving device 14, and a communication bus 15.
其中,所述通信总线15用于实现所述发送装置11、存储器12、处理器13、接收装置14之间的连接通信。The communication bus 15 is used to implement connection communication between the transmitting device 11, the memory 12, the processor 13, and the receiving device 14.
所述发送装置11和所述接收装置14可以是有线发送端口,也可以为无线设备,例如包括天线装置,用于与其他设备,如客户端2以及门禁设备3进行数据通信。The transmitting device 11 and the receiving device 14 may be wired transmission ports, or may be wireless devices, for example, including antenna devices for performing data communication with other devices, such as the client 2 and the access device 3.
所述存储器12用于存储物业管理方法的程序代码和各种数据,并在服务器1运行过程中实现高速、自动地完成程序或数据的存取。存储器12可以是服务器1的外部存储设备和/或内部存储设备。进一步地,存储器12可以是集成电路中没有实物形式的具有存储功能的电路,如RAM(Random-Access Memory,随机存取存储设备)、FIFO(First In First Out,)等,或者,存储器12也可以是具有实物形式的存储设备,如内存条、TF卡(Trans-flash Card)等等。The memory 12 is used to store program codes and various data of the property management method, and realizes high-speed, automatic completion of access of programs or data during the operation of the server 1. The memory 12 may be an external storage device and/or an internal storage device of the server 1. Further, the memory 12 may be a circuit having a storage function in a physical form, such as a RAM (Random-Access Memory), a FIFO (First In First Out), or the like, or the memory 12 is also It may be a storage device having a physical form, such as a memory stick, a TF card (Trans-flash Card), or the like.
所述处理器13可以是中央处理器(CPU,Central Processing Unit)。所述CPU是一块超大规模的集成电路,是服务器1的运算核心(Core)和控制核心(Control Unit)。The processor 13 may be a central processing unit (CPU). The CPU is a very large-scale integrated circuit, which is a computing core (Core) and a Control Unit of the server 1.
优选地,所述处理器13可调用存储器12中存储的程序代码以执行相关的功能。例如,图3中所述的各个模块是存储在所述存储器12中的程序代码,并由所述处理器13所执行,以实现一种物业管理方法。Preferably, the processor 13 can call program code stored in the memory 12 to perform related functions. For example, the various modules described in FIG. 3 are program code stored in the memory 12 and executed by the processor 13 to implement a property management method.
本发明实施例还提供一种计算机可读存储介质,其上存储有计算机指令,所述指令当被包括一个或多个处理器的终端执行时,使终端执行如上文方法实施例所述的物业管理方法。Embodiments of the present invention further provide a computer readable storage medium having stored thereon computer instructions that, when executed by a terminal including one or more processors, cause the terminal to execute the property as described in the above method embodiments Management method.
所述服务器1集成的模块/单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取存储介质中。基于这样的理解,本发明实现上述实施例方法中的全部或部分流程,也可以通过计算机程序来指令相关的硬件来完成,所述的计算机程序可存储于一计算机 可读存储介质中,所述计算机程序在被处理器执行时,可实现上述各个方法实施例的步骤。其中,所述计算机程序包括计算机程序代码,所述计算机程序代码可以为源代码形式、对象代码形式、可执行文件或某些中间形式等。所述计算机可读介质可以包括:能够携带所述计算机程序代码的任何实体或装置、记录介质、U盘、移动硬盘、磁盘、光盘、计算机存储器、只读存储器(ROM,Read-Only Memory)、随机存取存储器(RAM,Random Access Memory)、电载波信号、电信信号以及软件分发介质等。需要说明的是,所述计算机可读介质包含的内容可以根据司法管辖区内立法和专利实践的要求进行适当的增减,例如在某些司法管辖区,根据立法和专利实践,计算机可读介质不包括电载波信号和电信信号。The modules/units integrated by the server 1 can be stored in a computer readable storage medium if implemented in the form of a software functional unit and sold or used as a standalone product. Based on such understanding, the present invention implements all or part of the processes in the foregoing embodiments, and may also be implemented by a computer program to instruct related hardware. The computer program may be stored in a computer readable storage medium. The steps of the various method embodiments described above may be implemented by a computer program when executed by a processor. Wherein, the computer program comprises computer program code, which may be in the form of source code, object code form, executable file or some intermediate form. The computer readable medium may include any entity or device capable of carrying the computer program code, a recording medium, a USB flash drive, a removable hard disk, a magnetic disk, an optical disk, a computer memory, a Read-Only Memory (ROM), Random access memory (RAM), electrical carrier signals, telecommunications signals, and software distribution media. It should be noted that the content contained in the computer readable medium may be appropriately increased or decreased according to the requirements of legislation and patent practice in a jurisdiction, for example, in some jurisdictions, according to legislation and patent practice, computer readable media Does not include electrical carrier signals and telecommunication signals.
以上说明的本发明的特征性的手段可以通过集成电路来实现,并控制实现上述任意实施例中所述物业管理方法的功能。即,本发明的集成电路安装于所述服务器1中,使所述服务器1执行上述的物业管理方法。The above-described characteristic means of the present invention can be realized by an integrated circuit and control the function of realizing the property management method described in any of the above embodiments. That is, the integrated circuit of the present invention is installed in the server 1, and the server 1 is caused to execute the above-described property management method.
在任意实施例中所述物业管理方法所能实现的功能都能通过本发明的集成电路安装于所述服务器1中,使所述服务器1发挥任意实施例中所述物业管理方法所能实现的功能,在此不再详述。The functions that can be implemented by the property management method in any of the embodiments can be installed in the server 1 by the integrated circuit of the present invention, so that the server 1 can be implemented by the property management method described in any embodiment. Function, no longer detailed here.
在本发明所提供的几个实施例中,应该理解到,所揭露的装置,装置和方法,可以通过其它的方式实现。例如,以上所描述的装置实施例仅仅是示意性的,例如,所述模块的划分,仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式。In the several embodiments provided by the present invention, it should be understood that the disclosed apparatus, apparatus, and method may be implemented in other manners. For example, the device embodiments described above are merely illustrative. For example, the division of the modules is only a logical function division, and the actual implementation may have another division manner.
所述作为分离部件说明的模块可以是或者也可以不是物理上分开的,作为模块显示的部件可以是或者也可以不是物理单元,即可以位于一个地方,或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部模块来实现本实施例方案的目的。The modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical units, that is, may be located in one place, or may be distributed to multiple network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the embodiment.
另外,在本发明各个实施例中的各功能模块可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用硬件加软件功能模块的形式实现。In addition, each functional module in each embodiment of the present invention may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above integrated unit can be implemented in the form of hardware or in the form of hardware plus software function modules.
对于本领域技术人员而言,显然本发明不限于上述示范性实施例的细节,而且在不背离本发明的精神或基本特征的情况下,能够以其他的具体形式实现本发明。因此,无论从哪一点来看,均应将实施例看作是示范性的,而且是非限制性的,本发明的范围由所附权利要求而不是上述说明限定,因此旨 在将落在权利要求的等同要件的含义和范围内的所有变化涵括在本发明内。不应将权利要求中的任何附关联图标记视为限制所涉及的权利要求。此外,显然“包括”一词不排除其他单元或步骤,单数不排除复数。装置权利要求中陈述的多个模块或装置也可以由一个模块或装置通过软件或者硬件来实现。第一,第二等词语用来表示名称,而并不表示任何特定的顺序。It is apparent to those skilled in the art that the present invention is not limited to the details of the above-described exemplary embodiments, and the present invention can be embodied in other specific forms without departing from the spirit or essential characteristics of the invention. Therefore, the present embodiments are to be considered as illustrative and not restrictive, and the scope of the invention is defined by the appended claims instead All changes in the meaning and scope of equivalent elements are included in the present invention. Any accompanying drawings in the claims should not be construed as limiting the claim. In addition, it is to be understood that the word "comprising" does not exclude other elements or steps. A plurality of modules or devices recited in the device claims may also be implemented by a module or device by software or hardware. The first, second, etc. words are used to denote names and do not denote any particular order.
最后应说明的是,以上实施例仅用以说明本发明的技术方案而非限制,尽管参照较佳实施例对本发明进行了详细说明,本领域的普通技术人员应当理解,可以对本发明的技术方案进行修改或等同替换,而不脱离本发明技术方案的精神和范围。It should be noted that the above embodiments are only for explaining the technical solutions of the present invention and are not intended to be limiting, and the present invention will be described in detail with reference to the preferred embodiments. Modifications or equivalents are made without departing from the spirit and scope of the invention.

Claims (12)

  1. 一种物业管理方法,应用于服务器中,其特征在于,所述服务器与用户客户端以及至少一个门禁设备通信连接,其中,各栋楼房均设有管控人员进出的所述门禁设备,所述方法包括:A property management method is applied to a server, wherein the server is in communication connection with a user client and at least one access control device, wherein each building has a control device in which the control personnel enters and exits, the method include:
    接收用户客户端发送的门禁管控信息;Receiving access control information sent by the user client;
    存储所述门禁管控信息,其中,所述门禁管控信息包括门牌号信息和免打扰时间段信息;The access control information is stored, wherein the access control information includes a house number information and a do not disturb time period information;
    接收所述门禁设备传送过来的呼叫请求信息,识别所述呼叫请求信息所呼叫的对象用户;Receiving call request information transmitted by the access control device, and identifying an object user called by the call request information;
    获取所述对象用户的门禁管控信息;Obtaining access control information of the object user;
    将所述呼叫请求信息与所述对象用户的门禁管控信息进行比较;Comparing the call request information with the access control information of the target user;
    当所述呼叫请求信息与所述门禁管控信息不匹配时,控制相应的门禁设备进行正常呼叫,提示所述对象用户打开门禁设备;When the call request information does not match the access control information, controlling the corresponding access device to make a normal call, prompting the target user to open the access device;
    当所述呼叫请求信息与所述门禁管控信息相匹配时,控制相应的门禁设备不对所述对象用户进行呼叫。When the call request information matches the access control information, the corresponding access control device is controlled not to make a call to the target user.
  2. 如权利要求1所述的方法,其特征在于,所述方法还包括:The method of claim 1 wherein the method further comprises:
    根据所述免打扰的时间段信息判断所述门禁管控信息过期或失效时,删除所述门禁管控信息。And determining, when the access control information expires or fails according to the time zone information of the DND, deleting the access control information.
  3. 如权利要求1所述的方法,其特征在于,所述呼叫请求信息与所述门禁管控信息相匹配包括:The method of claim 1, wherein the matching of the call request information with the access control information comprises:
    所述呼叫请求的产生时间在所述免打扰的时间段的范围之内。The generation time of the call request is within the range of the time period of the do not disturb.
  4. 如权利要求1所述的方法,其特征在于,所述控制相应的门禁设备不对所述对象用户进行呼叫包括:The method of claim 1, wherein the controlling the corresponding access device to not call the target user comprises:
    对所述呼叫请求信息进行拦截,使得用户的室内的门禁终端不响铃。The call request information is intercepted such that the indoor access terminal of the user does not ring.
  5. 如权利要求1所述的方法,其特征在于,所述门禁管控信息还包括免打扰的事由。The method of claim 1 wherein said access control information further comprises a cause of no interruption.
  6. 如权利要求5所述的方法,其特征在于,当所述呼叫请求信息与所述门禁管控信息相匹配时,所述方法还包括:The method of claim 5, wherein when the call request information matches the access control information, the method further comprises:
    在门禁设备室外的显示屏中显示免打扰的事由。The cause of the DND is displayed in the display outside the access control device.
  7. 如权利要求1所述的方法,其特征在于,所述方法还包括:The method of claim 1 wherein the method further comprises:
    当所述呼叫请求信息与所述对象用户的门禁管控信息相匹配时,发送来访提示信息给所述对象用户的用户客户端,所述来访提示信息包括呼叫请求信息 的产生时间及次数。And when the call request information matches the access control information of the target user, sending the visit prompt information to the user client of the target user, where the visit prompt information includes a time and a number of times the call request information is generated.
  8. 如权利要求1所述的方法,其特征在于,所述方法还包括:The method of claim 1 wherein the method further comprises:
    接收用户的注册信息;Receiving registration information of the user;
    根据所述注册信息,定期或者实时收集所述用户相关的信息,其中,所述相关信息包括所述用户的水费、电费、煤气费、网络费及物业费;及Collecting, according to the registration information, the user-related information periodically or in real time, wherein the related information includes the user's water fee, electricity fee, gas fee, network fee, and property fee;
    将收集到的信息发送给所述客户端。The collected information is sent to the client.
  9. 如权利要求8中所述的方法,其特征在于,所述客户端安装有一个应用程序或者关注了一个公众号,通过所述应用程序或者公众号接收用户输入的门禁管控信息以及用户的注册信息。The method according to claim 8, wherein said client installs an application or pays attention to a public number, and receives access control information and user registration information input by the user through said application or public number. .
  10. 如权利要求1中所述的方法,其特征在于,所述识别所述呼叫请求信息所呼叫的对象用户包括:The method of claim 1, wherein the identifying the object user to which the call request information is called comprises:
    获取所述呼叫请求信息中的门牌号信息,根据所述门牌号信息识别所述呼叫请求信息所呼叫的对象用户。Obtaining the house number information in the call request information, and identifying the target user called by the call request information according to the house number information.
  11. 一种服务器,其特征在于,所述服务器包括:A server, wherein the server comprises:
    存储器,存储至少一个指令;及a memory storing at least one instruction; and
    处理器,执行所述存储器中存储的指令以实现如权利要求1至10中任意一项所述的物业管理方法。The processor executes the instructions stored in the memory to implement the property management method according to any one of claims 1 to 10.
  12. 一种计算机可读存储介质,其特征在于:所述计算机可读存储介质中存储有至少一个指令,所述至少一个指令被服务器中的处理器执行以实现如权利要求1至10中任意一项所述的物业管理方法。A computer readable storage medium, characterized in that the computer readable storage medium stores at least one instruction executed by a processor in a server to implement any one of claims 1 to 10. The property management method described.
PCT/CN2018/101456 2018-04-02 2018-08-21 Property service management method, server, and storage medium WO2019192127A1 (en)

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