WO2019176067A1 - Food/beverage provision system, food/beverage provision method, and program - Google Patents

Food/beverage provision system, food/beverage provision method, and program Download PDF

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Publication number
WO2019176067A1
WO2019176067A1 PCT/JP2018/010310 JP2018010310W WO2019176067A1 WO 2019176067 A1 WO2019176067 A1 WO 2019176067A1 JP 2018010310 W JP2018010310 W JP 2018010310W WO 2019176067 A1 WO2019176067 A1 WO 2019176067A1
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WO
WIPO (PCT)
Prior art keywords
food
drink
beverage
amount
user
Prior art date
Application number
PCT/JP2018/010310
Other languages
French (fr)
Japanese (ja)
Inventor
智之 白川
林　大介
美和 小島
純平 山本
Original Assignee
株式会社ウフル
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 株式会社ウフル filed Critical 株式会社ウフル
Priority to PCT/JP2018/010310 priority Critical patent/WO2019176067A1/en
Publication of WO2019176067A1 publication Critical patent/WO2019176067A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/308—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using the Internet of Things
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/18—Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the present invention relates to IoT (Internet of Things), and more particularly to a technique for providing food and drink to a user.
  • IoT Internet of Things
  • Patent Document 1 discloses a system that grants royalty to a personal terminal when the personal terminal approaches a device such as a vending machine or a dispenser.
  • One of the loyalty benefits is the free provision of beverages (see paragraph 0053).
  • Patent Document 1 In the technology described in Patent Document 1, it was necessary to accumulate royalty in order to receive a beverage.
  • the present invention provides a technique for providing food and drink to a user more easily.
  • the present invention relates to purchase means for purchasing the right to receive provision of a desired amount of food and drink and food and drink to be provided from the food and drink server for providing the food and drink.
  • a food and beverage provision system having display means for displaying the remaining amount of the right.
  • the instruction means may transmit the instruction to the food and drink server via short-range wireless communication.
  • This food and drink provision system has a right storage means for storing the remaining amount of the updated right, and the reception means accepts the designation of the amount within a range of the remaining amount stored in the right storage means. May be.
  • the food and beverage provision system may further include a control unit that controls the food and beverage server in accordance with the instruction from the instruction unit.
  • the food and drink provision system includes a history storage unit that stores the amount of food and drink provided using the food and drink provision system and a history of a user who has received the provision, and the history according to an external request. You may further have an output means which outputs at least one part of the log
  • the food and beverage provision system includes a transfer acceptance unit that receives a transfer request for the right to receive provision of food and drink from a first user to a second user, and the right from the first user to the second user in response to the transfer request. It may further include a transfer means for transferring.
  • the food and drink server provides a plurality of types of food and drink, the accepting means accepts designation of one food and drink and the amount of the one food and drink among the plurality of food and drink, The provision of the specified amount of the one food or drink may be instructed to the food or drink server.
  • the present invention relates to a step in which a food and beverage provision system purchases a right to receive provision of a desired amount of food and beverage and a food and beverage to be provided from a food and beverage server for providing the food and beverage.
  • a method for providing a food and drink comprising the step of displaying the remaining amount of the right updated by subtracting the designated amount from the remaining amount of the right.
  • the present invention relates to a step of purchasing a right to receive provision of a desired amount of food and drink in a computer and a food and drink to be provided from a food and drink server for providing the food and drink.
  • a step of accepting designation of the amount of food, a step of instructing the food and drink server to provide the designated amount of food and drink, and the designation from the remaining amount of the right after making the instruction A program for executing the step of displaying the remaining amount of the right updated by subtracting the amount obtained.
  • the sequence chart which illustrates the process which concerns on the purchase of rights.
  • FIG. 1 is a diagram illustrating an outline of a food and drink provision system 1 according to an embodiment.
  • the food and beverage provision system 1 includes a management server 10, a food and beverage server 20, a control device 30, and a user terminal 50.
  • the food and drink server 20 and the control device 30 are installed in the store 9.
  • the store 9 is, for example, a retail store such as a convenience store or a restaurant such as a restaurant.
  • the food and drink server 20 holds food and drink or raw materials thereof.
  • the user U who has visited the store 9 instructs the control device 30 to provide food and drink via the user terminal 50 possessed by the user U.
  • the food and drink server 20 provides food and drink to the user U in response to an instruction from the control device 30.
  • “providing food and drink” refers to bringing the food and drink product into a state where the user can pick it up.
  • the food and drink server 20 is a coffee machine, and the food and drink provided to the user is a cup of coffee.
  • the food and drink server 20 is a beer server, and the food and drink provided to the user is a draft beer full of mugs.
  • the food and drink server 20 is a vending machine, and the food and drink provided to the user is a snack snack packaged in a package.
  • control device 30 and the food and drink server 20 correspond one-to-one and are connected by wire.
  • the user terminal 50 communicates with the management server 10 via a network N such as the Internet.
  • a network N such as the Internet.
  • the food and drink provision system 1 may include a plurality of food and drink servers 20.
  • the plurality of food and drink servers 20 may be installed in a plurality of different stores.
  • FIG. 2 is a diagram illustrating a functional configuration of the food and drink provision system 1.
  • the food and beverage provision system 1 includes a purchase unit 53, a storage unit 52, a reception unit 51, a determination unit 54, an instruction unit 55, an update unit 56, a display unit 57, a reception unit 31, a control unit 32, a storage unit 11, and an output unit 12.
  • transfer means 13 In this example, the purchase unit 53, the storage unit 52, the reception unit 51, the determination unit 54, the instruction unit 55, the update unit 56, and the display unit 57 are mounted on the user terminal 50.
  • the receiving unit 31 and the control unit 32 are mounted on the control device 30.
  • the storage unit 11, the output unit 12, and the transfer unit 13 are mounted on the management server 10. Note that the correspondence relationship between the functional elements and the devices illustrated here is merely an example.
  • the accepting means 51 accepts input of various instructions from the user.
  • the functions shown in FIG. 2 are classified into a function related to purchase of rights, a function related to provision of food and drink, a function related to transfer of rights, and a function related to provision of history. Below, it explains along these classifications.
  • the instruction received by the receiving means 51 includes an instruction to purchase the right to receive the amount of food and drink desired by the user (hereinafter simply referred to as “right”).
  • the purchase means 53 performs processing for purchasing rights in accordance with an instruction from the user.
  • the storage unit 52 stores data (hereinafter referred to as “right data”) indicating the remaining amount of the right purchased through the purchase unit 53 (the remaining amount of food and drink having the right to be provided).
  • the right data indicates an amount of “2000 milliliters”, for example. This indicates that the user has the right to buy coffee for another 2000 milliliters.
  • the instruction received by the receiving means 51 includes designation of the amount of food and drink to be provided from the food and drink server 20.
  • the determination unit 54 determines whether or not the food / drink can be provided from the remaining amount indicated by the right data and the amount of the food / drink designated via the reception unit 51.
  • the instruction unit 55 instructs the control device 30 to provide a specified amount of food and drink.
  • the receiving unit 31 receives an instruction to provide food and drink from the user terminal 50.
  • the control means 32 controls the food and drink server 20 according to the received instruction.
  • the update unit 56 updates the right data stored in the storage unit 52.
  • the update unit 56 updates the right data when a new right or an additional right is purchased through the purchase unit 53. In this case, the remaining amount of rights increases.
  • the updating unit 56 updates the right data when it is determined that the food and drink may be provided. In this case, the remaining amount of rights decreases.
  • the display means 57 displays the remaining amount of rights based on the rights data stored in the storage means 52 in both functions relating to the purchase of rights and functions relating to provision of food and drink.
  • the storage means 11 stores various data.
  • the data stored in the storage unit 11 includes, for example, a use history of the food and drink provision system 1.
  • This usage history is the amount of food and drink provided using the food and drink provision system 1 and the history of the user who received the provision.
  • the output unit 12 outputs at least a part of the usage history stored in the storage unit 11 in response to a request from the outside such as the user terminal 50 or another terminal device.
  • the instruction received by the receiving means 51 includes a request for transfer of rights. That is, the accepting unit 51 accepts a transfer request for transferring the right from the first user to the second user.
  • the transfer means 13 transfers the right from the first user to the second user in response to the transfer request.
  • the output unit 12 outputs at least a part of the usage history stored in the storage unit 11 to the designated device.
  • FIG. 3 is a diagram illustrating a hardware configuration of the user terminal 50.
  • the user terminal 50 is a computer device having a CPU (Central Processing Unit) 501, a memory 502, a storage 503, a communication IF 504, an IC card unit 505, a touch screen 506, and a speaker 507, specifically, for example, a smartphone.
  • the CPU 501 is a control device that executes processing according to a program and controls other hardware elements of the user terminal 50.
  • the memory 502 is a main storage device that functions as a work area when the CPU 501 executes a program, and includes, for example, RAM (Random Access Memory).
  • the storage 503 is a non-volatile auxiliary storage device that stores various programs and data, and includes, for example, an SSD (Solid State Drive).
  • the IC card unit 505 is a device that reads and writes data without contact with a card reader in accordance with a predetermined standard (for example, ISO / IEC 14443 or ISO / IEC 18092 (so-called FeliCa (registered trademark))). Yes, including antenna and IC chip.
  • a predetermined standard for example, ISO / IEC 14443 or ISO / IEC 18092 (so-called FeliCa (registered trademark)
  • Yes including antenna and IC chip.
  • This standard is an example of a short-range wireless communication standard.
  • the CPU 501 can write data to this IC chip.
  • This IC chip incorporates a nonvolatile memory, and can retain data even when power is not supplied.
  • the card reader can read data recorded on the IC chip.
  • the touch screen 506 is a device for displaying information to the user and providing a UI for receiving information input from the user, and includes a display device such as an LCD (Liquid Crystal Display) and an input device such as a touch sensor.
  • the speaker 507 is a device that outputs sound.
  • the storage 503 stores a program (hereinafter referred to as “client application”) for causing the computer device to function as a user terminal in the food and drink provision system 1.
  • client application a program for causing the computer device to function as a user terminal in the food and drink provision system 1.
  • client application a program for causing the computer device to function as a user terminal in the food and drink provision system 1.
  • client application a program for causing the computer device to function as a user terminal in the food and drink provision system 1.
  • client application a program for causing the computer device to function as a user terminal in the food and drink provision system 1.
  • client application a program for causing the computer device to function as a user terminal in the food and drink provision system 1.
  • the CPU 501 executes the client application, the function of FIG. 3 is implemented in the computer device.
  • the CPU 501 is an example of the purchase unit 53, the determination unit 54, and the update unit 56.
  • the IC card unit 505 is an example of the storage unit 52 and the instruction unit 55
  • FIG. 4 is a diagram illustrating a hardware configuration of the control device 30.
  • the control device 30 includes a control unit 301, a UI (User Interface) unit 302, a card reader 303, a communication unit 304, and an input / output IF 305.
  • the control unit 301 is a unit that controls other elements of the control device 30 and includes, for example, a processor, a memory, and a storage.
  • the control unit 301 presents the operation method of the food and drink server 20 to the user, controls the food and drink server 20 according to the user's instruction, and controls the communication unit 304 to communicate with the management server 10. To do.
  • the UI unit 302 is a unit that provides a man-machine interface with a user, and includes an input / output device such as a touch screen.
  • the card reader 303 reads data from the IC card unit 505 of the user terminal 50.
  • the communication unit 304 communicates with the management server 10 via a network such as the Internet.
  • the input / output IF 305 inputs and outputs signals with the food and drink server 20.
  • the card reader 303 is an example of the receiving unit 31.
  • the control unit 301 is an example of the control unit 32.
  • FIG. 5 is a diagram illustrating a hardware configuration of the food and drink server 20.
  • the food and drink server 20 includes a cup storage unit 201, a reservoir 202, a processing unit 203, an extraction unit 204, and an input / output IF 205.
  • the cup storage unit 201 stores a coffee cup.
  • the reservoir 202 is an example of holding means for holding coffee ingredients such as coffee beans, water, ice, powdered milk, syrup, and sugar.
  • the processing unit 203 performs necessary processing on the raw material, for example, processing of grinding coffee beans, heating water, or dissolving powdered milk in water.
  • the extraction unit 204 mixes the raw material processed by the processing unit 203 at a specified mixing ratio, and extracts coffee into a cup placed in the cup storage unit 201.
  • the input / output IF 205 inputs and outputs signals to and from the control device 30.
  • the reservoir 202 is an example of the holding means 21 that holds raw materials for food and drink.
  • the processing unit 203 and the extraction unit 204 are an example of a processing unit that performs processing for processing a raw material.
  • the input / output IF 205 is an example of input / output means for inputting / outputting signals to / from the control device.
  • FIG. 6 is a diagram illustrating a hardware configuration of the management server 10.
  • the management server 10 is a computer device having a CPU 101, a memory 102, a storage 103, and a communication IF 104.
  • the CPU 101 is a control device that executes processing according to a program and controls other hardware elements of the management server 10.
  • the memory 102 is a main storage device that functions as a work area when the CPU 101 executes a program, and includes, for example, a RAM (Random Access Memory).
  • the storage 103 is a nonvolatile auxiliary storage device that stores various programs and data, and includes, for example, at least one of an HDD (Hard Disk Drive) and an SSD.
  • the communication IF 104 is an interface for performing communication according to a predetermined communication standard (for example, TCP / IP), and includes, for example, a NIC (Network Interface Card).
  • the storage 103 stores a program (hereinafter referred to as “management program”) for causing the computer device to function as a management server in the food and drink provision system 1.
  • management program a program for causing the computer device to function as a management server in the food and drink provision system 1.
  • the communication IF 104 is an example of the output unit 12.
  • the CPU 101 is an example of the transfer unit 13.
  • the operation of the food and drink provision system 1 is mainly divided into (1) purchase of rights, (2) provision of food and drinks, (3) provision of history, and (4) transfer of rights.
  • the food / beverage server 20 is a coffee server, ie, the food / beverage provided is a coffee drink.
  • FIG. 7 is a sequence chart illustrating a process related to purchase of rights.
  • the user terminal 50 can communicate with the management server 10 via a network such as the Internet.
  • a client application may be described as a subject of processing. This is because hardware elements such as a processor executing the client application in the user terminal 50 are processed in cooperation with other hardware elements. Means to execute.
  • the user performs user registration in the food and beverage provision system 1 via the client application.
  • the user registration is a process for registering information such as a login ID, a user name, a card identification number, information necessary for payment (eg, a credit card number), age, and sex in the food and beverage provision system 1. These pieces of information are collectively referred to as user information.
  • User information is stored in the management server 10.
  • the management server 10 assigns a user number to the newly registered user.
  • the user number is an identification number (identifier) for uniquely identifying the user in the food and drink provision system 1.
  • the management server 10 sets an initial right value for a user who has newly registered as a user.
  • the initial value is, for example, zero.
  • Or management server 10 may give a certain amount of initial value as a privilege of new registration.
  • the management server 10 writes user information, a user number, and initial values of rights in the database 111.
  • the database 111 is a database in which user information, a remaining amount of rights (current value), and a use history of the food and beverage provision system 1 are recorded for each user registered in the food and beverage provision system 1.
  • FIG. 8 is a diagram illustrating a part of the database 111.
  • the database 111 includes fields for user information, a user number, and a remaining amount of coffee (liters) that can be provided.
  • the top row record in FIG. 8 indicates that the user having the name “Taro Yamada” and the card identification number “123456789” has the right to receive coffee for another 400 milliliters.
  • the client application secures a storage area for the food and beverage provision system 1 in the IC card unit 505.
  • the client application writes the user number and the initial value of the right given from the management server 10 (that is, the right data indicating the initial value) in this storage area.
  • the database 111 includes the usage history (not shown) of the food and beverage provision system 1 in addition to the information illustrated in FIG.
  • This usage history includes a history of purchasing rights (purchase history) and a history of receiving food and drink (provided history).
  • the client application When activated, the client application reads right data from the IC card unit 505 (step S101). When activated, the client application displays an initial screen.
  • the initial screen includes menu items of services provided in the food and drink provision system 1. These menu items include purchasing rights.
  • the client application displays a screen that prompts the purchase of the right to receive provision of food and drink (step S102).
  • FIG. 9 is a diagram illustrating a screen displayed in step S101.
  • This screen includes an input field 91, a display area 92, a display area 93, a display area 94, and a button 95.
  • the input column 91 is a column for inputting the amount of food and drink for which the user intends to purchase rights.
  • the input field 91 has an input field 911 and an input field 912 in detail.
  • the input field 911 is a field for designating a purchase unit. In this example, coffee can be purchased in milliliters or ounces.
  • the input field 911 is a selection formula of “liter” and “ounce”.
  • the input column 912 is an end for inputting a numerical value to be purchased.
  • the input field 912 may be one in which the user can freely enter a numerical value, or may be one in which the user selects a desired amount from a plurality of predetermined options.
  • the display area 92 information indicating the remaining amount of rights owned by the user at this time is displayed.
  • the remaining amount of rights is indicated by rights data.
  • the client application may temporarily cache the right data and display the remaining amount using the cached right data.
  • the unit of the remaining amount in the display area 92 is synchronized with the input field 911. That is, when “milliliter” is designated in the input field 911, the remaining amount is displayed in milliliter units, and when “ounce” is designated, the remaining amount is displayed in ounce units.
  • the display area 93 displays information indicating the remaining amount of rights that the user will own after purchasing the amount input in the input field 91.
  • the display unit is the same as that of the display area 92.
  • the display area 94 displays the amount necessary for purchasing the amount input in the input field 91.
  • the button 95 is a button for instructing purchase of a right. When the button 95 is pushed, the client application generates a purchase request based on the unit and the amount displayed in the input field 911 and the input field 912 at that time.
  • the client application transmits a purchase request to the management server 10.
  • the purchase request includes, for example, a user ID and the amount and unit of coffee to be purchased.
  • the user ID included in the purchase request may be the card identification number itself, or may be information other than the identification number recorded in the IC card unit 505, such as a login ID in the food and beverage provision system 1.
  • the management program receives a purchase request.
  • the management program authenticates the purchase request according to a predetermined algorithm (step S104). This algorithm may use a digital signature, for example.
  • the management server 10 notifies the authentication result to the client application that has transmitted the purchase request (step S105).
  • the client application When the authentication result is received from the management server 10, the client application performs processing according to the authentication result.
  • the client application writes data for updating the remaining amount of rights to the IC card unit 505 (step S106). For example, when a right of 2000 ml is purchased with the right remaining amount being zero, data for updating the remaining amount of right to 2000 ml is written in the IC card unit 505. Alternatively, when a right of 2000 ml is purchased in a state in which the remaining amount of right is 400 ml, data for updating the remaining amount of right to 2400 ml is written in the IC card unit 505.
  • the client application transmits a notification to the effect that the update of the rights is completed to the management server 10 (step S107).
  • the management program of the management server 10 updates the database 111 (step S108). That is, the management program adds a record relating to the purchase of the current right to the purchase history of the database 111. This record includes, for example, the date and time when the right was purchased, the user ID, and the amount of the purchased right.
  • FIG. 10 is a sequence chart illustrating processing related to provision of food and drink.
  • the user activates the client application on the user terminal 50.
  • the client application reads the right data from the IC card unit 505 (step S201).
  • the client application displays a screen that prompts the user to purchase a coffee drink.
  • This screen includes a UI element for designating the amount of beverage to be provided and the display of the remaining amount based on the right data.
  • FIG. 11 is a diagram exemplifying a screen for prompting the purchase of beverages.
  • the screen includes buttons 81 to 84, a display area 85, and buttons 86 to 88.
  • Buttons 81 to 84 are buttons for designating beverages to be purchased from the menu.
  • the button 81 is for hot coffee
  • the button 82 is for ice coffee
  • the button 83 is for hot cafe latte
  • the button 84 is for instructing the purchase of ice cafe latte.
  • the display area 85 is an area for inputting the amount of beverage.
  • Buttons 86 to 87 are buttons for increasing or decreasing the amount of beverage. When the button 86 is pressed, the amount of beverage increases by a predetermined unit (for example, 10 milliliters).
  • the button 87 When the button 87 is pressed, the amount of beverage is reduced by a predetermined unit.
  • the client application accepts designation of the amount within the range of the remaining amount of rights (controls the screen of FIG. 10 so as not to request the purchase of an amount of beverage exceeding the remaining amount of rights).
  • the button 88 is a button for proceeding to the next process.
  • the client application next displays a screen for designating a taste (step S203).
  • FIG. 12 is a diagram exemplifying a screen for prompting designation of beverage taste.
  • this screen includes buttons 71-77.
  • Buttons 71 to 76 are buttons for receiving an instruction to change the taste of a beverage.
  • the button 71 is a button for inputting an instruction for increasing the taste
  • the button 72 is used for inputting an instruction for decreasing the taste.
  • the button 73 is a button for inputting an instruction to increase sugar
  • the button 74 is a button for inputting an instruction to decrease sugar.
  • the button 75 is a button for inputting an instruction to increase milk
  • the button 76 is an input for inputting an instruction to decrease milk.
  • the button 77 is a button for proceeding to the next process.
  • the food and drink server 20 may not have a function of adjusting the taste. In this case, processing related to taste adjustment is omitted.
  • the client application When the user presses the button 77 on the screen of FIG. 11, the client application writes a coffee drink provision request in the IC card unit 505 (step S204).
  • This provision request includes information indicating the type, taste, and quantity of the purchased beverage.
  • the client application notifies the user that preparation has been completed.
  • the user sets (places) a cup in the cup storage unit 201 of the food and drink server 20. This cup may be brought by the user or may be provided by the store for a fee or free of charge.
  • the user holds the antenna portion of the IC card unit 505 of the user terminal 50 over the card reader 303 of the control device 30.
  • the card reader 303 reads the identification number and the provision request from the IC card unit 505 (step S205).
  • the card reader 303 authenticates the provision request (step S206). Authentication is performed according to a predetermined algorithm. A technique such as an electronic signature may be used for authentication. If the provision request is authenticated, the card reader 303 notifies the control unit 301 to that effect.
  • the control unit 301 When the notification that the provision request has been authenticated is received, the control unit 301 outputs a drink provision instruction to the food and drink server 20 (step S207).
  • This instruction includes information indicating the type, taste, and quantity of the beverage purchased.
  • the food and drink server 20 Upon receiving a drink provision instruction from the control device 30, the food and drink server 20 performs a process for providing food and drink (step S208). Specifically, the food and drink server 20 extracts the coffee in the cup placed in the cup storage unit 201 by processing the raw material held in the reservoir 202 by the processing unit 203. At this time, the amount of coffee beans, the amount of sugar, and the amount of milk are adjusted according to instructions from the control device 30. When the extraction of one cup of coffee is completed, the food and drink server 20 notifies the user that extraction has been completed.
  • the card reader 303 In parallel with the processing of step S207, or before or after that, the card reader 303 outputs a provision response to the IC card unit 505 (step S209).
  • the provision response indicates that the provision request has been authenticated. Note that when the card reader 303 outputs a provision response to the IC card unit 505 or receives a confirmation of receipt of the provision response from the IC card unit 505, the card reader 303 notifies the user that the authentication is successful, for example, by sound. . Upon receiving this notification, the user can remove the smartphone from the card reader 303.
  • the IC card unit 505 updates the right data stored in the nonvolatile memory (step S210).
  • the IC card unit 505 notifies the client application that the right data has been updated.
  • the client application reads the right data from the IC card unit 505 (step S211).
  • the client application displays the remaining amount of rights according to the newly read rights data (step S212).
  • the client application transmits history information related to the provision of the current beverage to the management server 10 (not shown).
  • the history information includes, for example, the type and amount of the beverage that has been provided, the store and time at which the beverage has been received, and the attribute information (age and gender, etc.) of the user who has been provided.
  • the management server 10 adds the received history information to the provided history of the database 111.
  • step S206 If the provision request is not authenticated in step S206 (for example, in the case of unauthorized access), the control unit 301 notifies the user to that effect.
  • the user can receive food and drink by holding the user terminal 50 over the card reader 303, and there is no need for the user to exchange coins at the cash register.
  • a common food and drink provision system 1 is introduced between stores that are chain-operated and affiliated stores, the user can provide food and drinks at a plurality of stores by using one user terminal 50. Can receive.
  • the flow shown in FIG. 10 is merely an example, and details of communication performed between the IC card unit 505 and the card reader 303 are not limited to those illustrated.
  • the IC card unit 505 may perform authentication in response to a request from the card reader 303.
  • the IC card unit 505 may notify the card reader 303 that the update is completed. In this case, the card reader 303 may suspend the output of the beverage provision instruction to the food and drink server 20 (S207) until receiving this notification.
  • FIG. 13 is a sequence chart illustrating a process related to provision of food and drink.
  • the UI unit 302 of the control device 30 displays a screen that prompts the user to purchase coffee. This screen is the same as that illustrated in FIG. A user who wants to receive the coffee places a cup in the cup storage unit 201. The user operates the UI unit 302 and specifies the amount of beverage to be provided.
  • the UI unit 302 displays a screen for designating the taste of the beverage (step S302). This screen is the same as that illustrated in FIG. The user operates the UI unit 302 and specifies the taste of the beverage to be provided.
  • the control unit 301 stores data indicating the beverage to be provided and the amount thereof in a memory.
  • the UI unit 302 When accepting an operation for specifying a taste, the UI unit 302 displays a screen that prompts the user to read the IC card unit 505. This screen includes, for example, a message such as “Hold the IC card over the card reader”.
  • the user holds the user terminal 50 held by the user over the card reader 303.
  • the IC card unit 505 transmits an authentication request to the card reader 303 (step S303), and the card reader 303 authenticates the IC card unit 505 (step S304).
  • a technique such as an electronic signature may be used for authentication.
  • the card reader 303 outputs an authentication response including the authentication result to the IC card unit 505 (step S305).
  • the card reader 303 transmits a settlement request for providing beverages to the IC card unit 505 (step S306).
  • This settlement request includes, for example, information indicating the amount of beverage provided.
  • the IC card unit 505 updates the right data in response to the payment request. Specifically, the IC card unit 505 subtracts the amount of beverage indicated by the settlement request from the amount indicated by right data. When the remaining amount indicated by the right data is insufficient, the IC card unit 505 transmits an error message to the card reader 303 without updating the right data (not shown). When the update of the right data is completed, the IC card unit 505 transmits a settlement response indicating that the settlement is completed to the card reader 303 (step S308).
  • the card reader 303 When receiving the settlement response, the card reader 303 notifies the control unit 301 that the settlement has been completed. Upon receiving this notification, the control unit 301 outputs a drink provision instruction to the food and drink server 20 (step S309). Upon receiving this instruction, the food and drink server 20 provides food and drink (step S310). In addition, about the process of step S309 and S310, it is the same as that of step S207 and S208.
  • the card reader 303 receives a payment response, the card reader 303 notifies the user that the payment is completed, for example, by sound. Upon receiving this notification, the user can remove the user terminal 50 from the card reader 303.
  • the IC card unit 505 In parallel with the processing in step S308, or before or after that, the IC card unit 505 notifies the client application that the settlement has been completed (step S311). This notification includes updated rights data. The client application displays the remaining amount of rights using the received rights data (step S312).
  • the client application transmits history information related to the provision of the current beverage to the management server 10 (not shown).
  • the history information includes, for example, the type and amount of the beverage that has been provided, the store and time at which the beverage has been received, and the attribute information (age and gender, etc.) of the user who has been provided.
  • the management server 10 adds the received history information to the provided history of the database 111.
  • the user can receive a drink by simply operating the UI unit 302 of the control device 30 and then holding the user terminal 50 over the card reader 303.
  • the flow shown in FIG. 12 is merely an example, and details of communication performed between the IC card unit 505 and the card reader 303 are not limited to those illustrated.
  • the card reader 303 may perform authentication in response to a request from the IC card unit 505. Further, the processing (step S311 and step S312) in the client application may be omitted.
  • the management server 10 provides at least a part of the usage history recorded in the database 111 in response to a request from another device such as the user terminal 50.
  • the client application transmits a usage history provision request to the management server 10.
  • This provision request includes, for example, a user ID.
  • the management server 10 extracts a record corresponding to the user ID included in the provision request from the database 111 from the purchase history and the provision history.
  • the management server 10 transmits the extracted record to the user terminal 50.
  • the user terminal 50 displays the received usage history. In this way, the user of the user terminal 50 can browse the usage history of the food and beverage provision system 1.
  • the device that can access the usage history is not limited to the user terminal 50.
  • the management server 10 may accept access from an external device of the food and drink provision system 1.
  • the external device refers to a device whose card identification number is not registered in the database 111.
  • the usage history of the food and beverage provision system 1 is, for example, what kind of user (age, sex, occupation, etc.) what kind of food (coffee, sweets, etc.) It can be thought of as big data indicating consumption trends such as whether or not the product has been purchased. Therefore, the usage history can be used for marketing related to consumption of food and drink, and this information is useful for certain types of businesses.
  • the management server 10 may provide a usage history in response to requests from these providers.
  • the management server 10 transfers rights between users. For this reason, a function related to the transfer of rights is implemented in the client application. For example, a user A inputs an instruction to transfer the right to receive coffee to another user B to the client application. In response to this instruction, the client application generates a right transfer request.
  • the transfer request includes, for example, the user ID of the transfer source (transferee), the user ID of the transfer destination (transferee), and the transfer amount (for example, “1000 ml”).
  • the client application transmits the generated transfer request to the management server 10.
  • the management server 10 accesses the database 111 and updates the records of these two users so that the right for one liter is transferred from the user A to the user B.
  • the management server 10 instructs the user terminals 50 of both the user A and the user B to update the right data.
  • the database 111 in the management server 10 may be updated after the management server 10 confirms that the right data has been updated in the user terminals 50 of both the user A and the user B.
  • transfer of rights may be performed by direct communication between the user terminal 50 of the user A and the user terminal 50 of the user B without using the management server 10.
  • a notification is transmitted from one or both of the two user terminals 50 to the management server 10, and the management server 10
  • the database 111 is updated.
  • the rights in the food and beverage provision system 1 can be easily transferred.
  • the rights information is not limited to information indicating the remaining amount of rights.
  • the right information may be a time-limited provision of a provision amount per unit period, such as “provide a cup of coffee between 2 pm and 3 pm”. In this case, for example, if an attempt is made to receive coffee at 11:00 am, the user cannot receive coffee because of “out of hours”. For example, if you receive coffee at 2:15 pm and then try to receive coffee again at 2:45 on the same day, you will receive coffee for the reason that it exceeds the amount per day. I can't.
  • the food and drink server 20 gives a time stamp to the provision request, for example, and the management server 10 determines whether the time condition specified in the right information is satisfied based on the time stamp.
  • the right information may be limited to the place where the food and drink server 20 is installed, such as “a coffee server in a XX convenience store in Tokyo”. In this case, for example, if an attempt is made to receive coffee from a coffee server in a convenience store in Chiba Prefecture, the coffee cannot be received for the reason of “out of service”.
  • the management server 10 has a table (database) that associates the identifier of the food and drink server 20 with the installation prefecture, and information on the installation location by referring to this table Is obtained.
  • the food and drink server 20 can provide a plurality of food and drink (for example, coffee, tea, and juice), the right information is “coffee or tea for 2,000 yen” or “only juice is 3,
  • the food and drink (object) to be provided may be limited as "000 yen”.
  • the food and drink server 20 gives information indicating the type of food and drink provided in the provision request, for example, and the management server 10 determines whether or not the conditions specified in the right information are satisfied based on this information. To do.
  • the right information is a condition that restricts at least one of the object, the amount, the time, and the space with respect to the condition for providing food and drink.
  • the management server 10 determines whether or not the received provision request satisfies this condition.
  • the client application may learn user taste preferences. For example, the client application stores in the ID card the flavor, sugar amount, and milk amount that the user likes.
  • the card reader 303 reads information indicating the user's preference in addition to the identification number of the ID card.
  • the UI unit 302 obtains information indicating user preferences from the information read by the card reader 303. In this case, step S202 (screen display in FIG. 11) is skipped, or its initial value is determined based on information indicating user preferences. According to this example, it is possible to reduce time and effort for the user to input information for adjusting the taste.
  • the method by which the food and drink server 20 reads the identification number from the ID card is not limited to that using a non-contact IC card.
  • the ID card may represent the identification number as a two-dimensional code image, and the food and drink server 20 may read the code image with a camera and obtain the identification number.
  • the ID card is a Bluetooth (registered trademark) device, the ID card and the food and drink server 20 establish a communication connection by Bluetooth (registered trademark), and the food and drink server 20 obtains an identification number through the communication connection. May be.
  • Modification 4 (purchase request)
  • the purchase request is not limited to that exemplified in the embodiment.
  • the purchase information may not include information indicating the type of beverage.
  • the functional configuration and device configuration of the food and beverage provision system 1 are not limited to those exemplified in the embodiment.
  • some of the functions illustrated in FIG. 2 may be omitted.
  • at least one of the function relating to the provision of the history and the function relating to the transfer of rights may be omitted.
  • the management server 10 may not have the database 111. In this case, the management server 10 performs only authentication at the time of purchasing the right.
  • the food and drink server 20 and the control device 30 may be integrated into a single device (housing).
  • the UI screen and processing flow shown in the embodiment are merely examples, and the present invention is not limited to this.
  • the processing flow shown in the embodiment may be partially reordered, a part of the processing may be omitted, or a new processing may be added.
  • the sharing of functions in the management server 10, the food and drink server 20, and the control device 30 is not limited to that exemplified in the embodiment.
  • the operation example 1 described above is an example in which the user terminal 50 includes the reception unit 51
  • the operation example 2 is an example in which the control device 30 includes the reception unit 51.
  • the food and drink server 20 itself may have the receiving means 51.
  • the storage unit 52 that stores the right data may be implemented in the management server 10. In this case, the user terminal 50 inquires of the management server 10 about the remaining amount when receiving provision of beverage (purchasing beverage).
  • the functions described as having the management server 10 in the embodiment may be physically distributed and implemented in a plurality of devices. That is, a plurality of devices arranged on the network may function as the management server 10 in the embodiment in cooperation. Or you may implement a part of function demonstrated as what the management server 10 has in embodiment to the control apparatus 30 or the food / drink server 20. FIG. Moreover, a part of function demonstrated as what the management server 10 has in embodiment may be abbreviate
  • the hardware configurations of the management server 10 and the food and drink server 20 are not limited to those exemplified in the embodiment. As long as it has a required function, the management server 10 and the food and drink server 20 may have any hardware configuration.
  • the program executed by the CPU 101 or the like may be provided by a storage medium such as an optical disk, a magnetic disk, or a semiconductor memory, or may be downloaded via a communication line such as the Internet. Further, these programs may not execute all the steps described in the embodiment.

Abstract

The present invention relates to the Internet of Things. This food/beverage provision system includes: a purchase means for purchasing a right to receive provision of a desired amount of a food/beverage, from a food/beverage server for providing food/beverages; a storage means for storing the remaining amount of the right; a reception means for receiving a specification of the amount of the food/beverage; an instruction means for instructing the food/beverage server to provide the specified amount of the food/beverage; and a display means for displaying the remaining amount of the right, which has been updated by subtracting the specified amount from the remaining amount of the right.

Description

飲食物提供システム、飲食物提供方法、及びプログラムFood and beverage provision system, food and beverage provision method, and program
　本発明はＩｏＴ（Internet of Things）に関し、特に、ユーザに飲食物を提供する技術に関する。 The present invention relates to IoT (Internet of Things), and more particularly to a technique for providing food and drink to a user.
　ユーザに飲食物を提供する技術が知られている。特許文献１には、自動販売機やディスペンサー等の装置に個人端末が近づくと、個人端末にロイヤリティを付与するシステムが開示されている。このロイヤリティの特典の一つに、飲料の無料提供がある（段落００５３参照）。 Technology for providing food and drink to users is known. Patent Document 1 discloses a system that grants royalty to a personal terminal when the personal terminal approaches a device such as a vending machine or a dispenser. One of the loyalty benefits is the free provision of beverages (see paragraph 0053).
特表２０１１－５１９４４０号公報Special table 2011-519440 gazette
　特許文献１に記載の技術においては、飲料の提供を受けるにはロイヤリティを貯める必要があった。 In the technology described in Patent Document 1, it was necessary to accumulate royalty in order to receive a beverage.
　これに対し本発明は、より簡単に、ユーザに飲食物を提供する技術を提供する。 In contrast, the present invention provides a technique for providing food and drink to a user more easily.
　本発明は、所望する量の飲食物の提供を受ける権利を購入する購入手段と、前記飲食物を提供するための飲食物サーバから提供を受けようとする飲食物について、当該飲食物の量の指定を受け付ける受け付け手段と、前記指定された量の飲食物の提供を、前記飲食物サーバに対して指示をする指示手段と、前記権利の残量から前記指定された量を差し引くことによって更新された当該権利の残量を表示する表示手段とを有する飲食物提供システムを提供する。 The present invention relates to purchase means for purchasing the right to receive provision of a desired amount of food and drink and food and drink to be provided from the food and drink server for providing the food and drink. Receiving means for accepting designation, instruction means for instructing the food and drink server to provide the designated amount of food and drink, and updating by subtracting the designated amount from the remaining amount of the right And a food and beverage provision system having display means for displaying the remaining amount of the right.
　前記指示手段は、近距離無線通信を介して前記指示を前記飲食物サーバに送信してもよい。 The instruction means may transmit the instruction to the food and drink server via short-range wireless communication.
　この飲食物提供システムは、前記更新された権利の残量を記憶する権利記憶手段を有し、前記受け付け手段は、前記権利記憶手段に記憶されている残量の範囲で前記量の指定を受け付けてもよい。 This food and drink provision system has a right storage means for storing the remaining amount of the updated right, and the reception means accepts the designation of the amount within a range of the remaining amount stored in the right storage means. May be.
　この飲食物提供システムは、前記指示手段からの前記指示に応じて前記飲食物サーバを制御する制御手段をさらに有してもよい。 The food and beverage provision system may further include a control unit that controls the food and beverage server in accordance with the instruction from the instruction unit.
　この飲食物提供システムは、前記飲食物提供システムを用いて提供をされた飲食物の量及び当該提供を受けたユーザの履歴を記憶する履歴記憶手段と、外部からの要求に応じて、前記履歴記憶手段に記憶されている履歴の少なくとも一部を出力する出力手段とをさらに有してもよい。 The food and drink provision system includes a history storage unit that stores the amount of food and drink provided using the food and drink provision system and a history of a user who has received the provision, and the history according to an external request. You may further have an output means which outputs at least one part of the log | history memorize | stored in the memory | storage means.
　この飲食物提供システムは、第１ユーザから第２ユーザへ前記飲食物の提供を受ける権利の譲渡要求を受け付ける譲渡受け付け手段と、前記譲渡要求に応じて、第１ユーザから第２ユーザへ前記権利を移転する移転手段とをさらに有してもよい。 The food and beverage provision system includes a transfer acceptance unit that receives a transfer request for the right to receive provision of food and drink from a first user to a second user, and the right from the first user to the second user in response to the transfer request. It may further include a transfer means for transferring.
　前記飲食物サーバは、複数種類の飲食物を提供し、前記受け付け手段は、前記複数の飲食物のうち一の飲食物指定及び当該一の飲食物の量の指定を受け付け、前記指示手段は、前記指定された量の前記一の飲食物の提供を、前記飲食物サーバに対して指示してもよい。 The food and drink server provides a plurality of types of food and drink, the accepting means accepts designation of one food and drink and the amount of the one food and drink among the plurality of food and drink, The provision of the specified amount of the one food or drink may be instructed to the food or drink server.
　また、本発明は、飲食物提供システムが、所望する量の飲食物の提供を受ける権利を購入するステップと、前記飲食物を提供するための飲食物サーバから提供を受けようとする飲食物について、当該飲食物の量の指定を、前記飲食物提供システムが受け付けるステップと、前記飲食物提供システムが、前記指定された量の飲食物の提供を、前記飲食物サーバに対して指示をするステップと、前記飲食物提供システムが、前記権利の残量から前記指定された量を差し引くことによって更新された当該権利の残量を表示するステップとを有する飲食物提供方法を提供する。 In addition, the present invention relates to a step in which a food and beverage provision system purchases a right to receive provision of a desired amount of food and beverage and a food and beverage to be provided from a food and beverage server for providing the food and beverage. The step of accepting designation of the amount of the food and drink by the food and beverage provision system, and the step of instructing the food and beverage server that the food and beverage provision system provides the designated amount of food and beverage And a method for providing a food and drink comprising the step of displaying the remaining amount of the right updated by subtracting the designated amount from the remaining amount of the right.
　さらに、本発明は、コンピュータに、所望する量の飲食物の提供を受ける権利を購入するステップと、前記飲食物を提供するための飲食物サーバから提供を受けようとする飲食物について、当該飲食物の量の指定を受け付けるステップと、前記指定された量の飲食物の提供を、前記飲食物サーバに対して指示をするステップと、前記指示をした後で、前記権利の残量から前記指定された量を差し引くことによって更新された当該権利の残量を表示するステップとを実行させるためのプログラムを提供する。 Furthermore, the present invention relates to a step of purchasing a right to receive provision of a desired amount of food and drink in a computer and a food and drink to be provided from a food and drink server for providing the food and drink. A step of accepting designation of the amount of food, a step of instructing the food and drink server to provide the designated amount of food and drink, and the designation from the remaining amount of the right after making the instruction A program for executing the step of displaying the remaining amount of the right updated by subtracting the amount obtained.
一実施形態に係る飲食物提供システム１の概要を例示する図。The figure which illustrates the outline | summary of the food-and-drink provision system 1 which concerns on one Embodiment. 飲食物提供システム１の機能構成を例示する図。The figure which illustrates the functional composition of food and drink provision system 1. ユーザ端末５０のハードウェア構成を例示する図。The figure which illustrates the hardware constitutions of the user terminal 50. 制御装置３０のハードウェア構成を例示する図。The figure which illustrates the hardware constitutions of the control apparatus 30. 飲食物サーバ２０のハードウェア構成を例示する図。The figure which illustrates the hardware constitutions of the food and drink server. 管理サーバ１０のハードウェア構成を例示する図。The figure which illustrates the hardware constitutions of the management server. 権利の購入に係る処理を例示するシーケンスチャート。The sequence chart which illustrates the process which concerns on the purchase of rights. データベース１１１の一部を例示する図。The figure which illustrates a part of database 111. ステップＳ１０１において表示される画面を例示する図。The figure which illustrates the screen displayed in Step S101. 飲食物の提供に係る処理を例示するシーケンスチャート。The sequence chart which illustrates the process which concerns on provision of food and drink. コーヒー飲料の購入を促す画面を例示する図。The figure which illustrates the screen which prompts the purchase of a coffee drink. 飲料の味の指定を促す画面を例示する図。The figure which illustrates the screen which prompts specification of the taste of a drink. 飲食物の提供に係る処理を例示するシーケンスチャート。The sequence chart which illustrates the process which concerns on provision of food and drink.
１…飲食物提供システム、９…店舗、１０…管理サーバ、１１…記憶手段、１２…出力手段、１３…移転手段、２０…飲食物サーバ、２１…保持手段、３０…制御装置、３１…受信手段、３２…制御手段、５０…ユーザ端末、５１…受け付け手段、５２…記憶手段、５３…購入手段、５４…判断手段、５５…指示手段、５６…更新手段、５７…表示手段、７１…ボタン、７２…ボタン、７３…ボタン、７４…ボタン、７５…ボタン、７６…ボタン、７７…ボタン、８１…ボタン、８２…ボタン、８３…ボタン、８４…ボタン、８５…表示領域、８６…ボタン、８７…ボタン、８８…ボタン、９１…入力欄、９２…表示領域、９３…表示領域、９４…表示領域、９５…ボタン、１０１…ＣＰＵ、１０２…メモリ、１０３…ストレージ、１１１…データベース、２０１…カップ収納ユニット、２０２…リザーバー、２０３…加工ユニット、２０４…抽出ユニット、３０１…制御ユニット、３０２…ＵＩユニット、３０３…カードリーダー、３０４…通信ユニット、５０１…ＣＰＵ、５０２…メモリ、５０３…ストレージ、５０５…ＩＣカード部、５０６…タッチスクリーン、５０７…スピーカ、９１１…入力欄、９１２…入力欄、１０４…通信ＩＦ、２０５…入出力ＩＦ、３０５…入出力ＩＦ、５０４…通信ＩＦ DESCRIPTION OF SYMBOLS 1 ... Food and drink provision system, 9 ... Store, 10 ... Management server, 11 ... Memory | storage means, 12 ... Output means, 13 ... Transfer means, 20 ... Food / drink server, 21 ... Holding means, 30 ... Control apparatus, 31 ... Reception Means 32 ... Control means 50 ... User terminal 51 ... Acceptance means 52 ... Storage means 53 ... Purchase means 54 ... Determination means 55 ... Instruction means 56 ... Update means 57 ... Display means 71 ... Button 72 ... button, 73 ... button, 74 ... button, 75 ... button, 76 ... button, 77 ... button, 81 ... button, 82 ... button, 83 ... button, 84 ... button, 85 ... display area, 86 ... button, 87 ... button, 88 ... button, 91 ... input field, 92 ... display area, 93 ... display area, 94 ... display area, 95 ... button, 101 ... CPU, 102 ... memory, 103 ... storage, 111 ... 201, cup storage unit, 202 ... reservoir, 203 ... processing unit, 204 ... extraction unit, 301 ... control unit, 302 ... UI unit, 303 ... card reader, 304 ... communication unit, 501 ... CPU, 502 ... memory, 503 ... Storage, 505 ... IC card unit, 506 ... Touch screen, 507 ... Speaker, 911 ... Input field, 912 ... Input field, 104 ... Communication IF, 205 ... Input / output IF, 305 ... Input / output IF, 504 ... Communication IF
１．構成
　図１は、一実施形態に係る飲食物提供システム１の概要を例示する図である。飲食物提供システム１は、管理サーバ１０、飲食物サーバ２０、制御装置３０、及びユーザ端末５０を有する。飲食物サーバ２０及び制御装置３０は、店舗９に設置される。店舗９は、例えば、コンビニエンスストア等の小売店又はレストラン等の飲食店である。飲食物サーバ２０は、飲食物又はその原料を保持する。店舗９に来店したユーザＵは、自身が所持するユーザ端末５０を介して制御装置３０に対して飲食物の提供を指示する。飲食物サーバ２０は、制御装置３０からの指示に応じて、ユーザＵに対し飲食物を提供する。ここで、「飲食物の提供」とは、その飲食物の製品をユーザが手に取ることができる状態にすることをいう。一例において、飲食物サーバ２０はコーヒーマシンであり、ユーザに提供される飲食物はカップ一杯のコーヒーである。別の例において、飲食物サーバ２０はビールサーバであり、ユーザに提供される飲食物はジョッキ一杯の生ビールである。さらに別の例において、飲食物サーバ２０は自動販売機であり、ユーザに提供される飲食物はパッケージに包装されたスナック菓子である。 1. Configuration FIG. 1 is a diagram illustrating an outline of a food and drink provision system 1 according to an embodiment. The food and beverage provision system 1 includes a management server 10, a food and beverage server 20, a control device 30, and a user terminal 50. The food and drink server 20 and the control device 30 are installed in the store 9. The store 9 is, for example, a retail store such as a convenience store or a restaurant such as a restaurant. The food and drink server 20 holds food and drink or raw materials thereof. The user U who has visited the store 9 instructs the control device 30 to provide food and drink via the user terminal 50 possessed by the user U. The food and drink server 20 provides food and drink to the user U in response to an instruction from the control device 30. Here, “providing food and drink” refers to bringing the food and drink product into a state where the user can pick it up. In one example, the food and drink server 20 is a coffee machine, and the food and drink provided to the user is a cup of coffee. In another example, the food and drink server 20 is a beer server, and the food and drink provided to the user is a draft beer full of mugs. In yet another example, the food and drink server 20 is a vending machine, and the food and drink provided to the user is a snack snack packaged in a package.
　この例において、制御装置３０と飲食物サーバ２０とは一対一に対応しており、有線で接続される。ユーザ端末５０は、インターネット等のネットワークＮを介して管理サーバ１０と通信する。なお、ここでは飲食物サーバ２０を１台のみ図示したが、飲食物提供システム１は、複数台の飲食物サーバ２０を有してもよい。この場合において、複数台の飲食物サーバ２０は、異なる複数の店舗に設置されてもよい。 In this example, the control device 30 and the food and drink server 20 correspond one-to-one and are connected by wire. The user terminal 50 communicates with the management server 10 via a network N such as the Internet. Although only one food and drink server 20 is illustrated here, the food and drink provision system 1 may include a plurality of food and drink servers 20. In this case, the plurality of food and drink servers 20 may be installed in a plurality of different stores.
　図２は、飲食物提供システム１の機能構成を例示する図である。飲食物提供システム１は、購入手段５３、記憶手段５２、受け付け手段５１、判断手段５４、指示手段５５、更新手段５６、表示手段５７、受信手段３１、制御手段３２、記憶手段１１、出力手段１２、及び移転手段１３を有する。この例において、購入手段５３、記憶手段５２、受け付け手段５１、判断手段５４、指示手段５５、更新手段５６、及び表示手段５７は、ユーザ端末５０に実装される。受信手段３１及び制御手段３２は、制御装置３０に実装される。記憶手段１１、出力手段１２、及び移転手段１３は、管理サーバ１０に実装される。なおここで図示される機能要素と装置との対応関係は、あくまで一例である。 FIG. 2 is a diagram illustrating a functional configuration of the food and drink provision system 1. The food and beverage provision system 1 includes a purchase unit 53, a storage unit 52, a reception unit 51, a determination unit 54, an instruction unit 55, an update unit 56, a display unit 57, a reception unit 31, a control unit 32, a storage unit 11, and an output unit 12. And transfer means 13. In this example, the purchase unit 53, the storage unit 52, the reception unit 51, the determination unit 54, the instruction unit 55, the update unit 56, and the display unit 57 are mounted on the user terminal 50. The receiving unit 31 and the control unit 32 are mounted on the control device 30. The storage unit 11, the output unit 12, and the transfer unit 13 are mounted on the management server 10. Note that the correspondence relationship between the functional elements and the devices illustrated here is merely an example.
　ユーザ端末５０において、受け付け手段５１は、ユーザから各種の指示の入力を受け付ける。図２において示した機能は、権利の購入に係る機能、飲食物の提供に係る機能、権利の移転に係る機能、及び履歴の提供に係る機能に分類される。以下ではこれらの分類に沿って説明する。 In the user terminal 50, the accepting means 51 accepts input of various instructions from the user. The functions shown in FIG. 2 are classified into a function related to purchase of rights, a function related to provision of food and drink, a function related to transfer of rights, and a function related to provision of history. Below, it explains along these classifications.
　権利の購入に係る機能に関し、受け付け手段５１が受け付ける指示には、ユーザが所望する量の飲食物の提供を受ける権利（以下、単に「権利」という）を購入する指示が含まれる。購入手段５３は、ユーザからの指示に応じて権利を購入するための処理を行う。記憶手段５２は、購入手段５３を介して購入された権利の残量（これから提供を受ける権利を有する飲食物の残量）を示すデータ（以下「権利データ」という）を記憶する。提供される飲食物がコーヒーである場合、権利データは、例えば「２０００ミリリットル」という量を示す。これは、ユーザがあと２０００ミリリットルぶん、コーヒーを買う権利を有することを示している。 Regarding the function related to the purchase of rights, the instruction received by the receiving means 51 includes an instruction to purchase the right to receive the amount of food and drink desired by the user (hereinafter simply referred to as “right”). The purchase means 53 performs processing for purchasing rights in accordance with an instruction from the user. The storage unit 52 stores data (hereinafter referred to as “right data”) indicating the remaining amount of the right purchased through the purchase unit 53 (the remaining amount of food and drink having the right to be provided). When the food or drink provided is coffee, the right data indicates an amount of “2000 milliliters”, for example. This indicates that the user has the right to buy coffee for another 2000 milliliters.
　飲食物の提供に係る機能に関し、受け付け手段５１が受け付ける指示には、飲食物サーバ２０から提供を受けようとする飲食物の量の指定が含まれる。判断手段５４は、権利データにより示される残量及び受け付け手段５１を介して指定された飲食物の量から、その飲食物の提供の可否を判断する。飲食物を提供してよいと判断された場合、指示手段５５は、指定された量の飲食物の提供を、制御装置３０に対して指示する。制御装置３０において、受信手段３１は、ユーザ端末５０から飲食物提供の指示を受信する。制御手段３２は、受信した指示に応じて飲食物サーバ２０を制御する。 Regarding the function related to the provision of food and drink, the instruction received by the receiving means 51 includes designation of the amount of food and drink to be provided from the food and drink server 20. The determination unit 54 determines whether or not the food / drink can be provided from the remaining amount indicated by the right data and the amount of the food / drink designated via the reception unit 51. When it is determined that food and drink may be provided, the instruction unit 55 instructs the control device 30 to provide a specified amount of food and drink. In the control device 30, the receiving unit 31 receives an instruction to provide food and drink from the user terminal 50. The control means 32 controls the food and drink server 20 according to the received instruction.
　更新手段５６は、記憶手段５２に記憶されている権利データを更新する。権利の購入に係る機能に関し、更新手段５６は、購入手段５３を介して新たな権利又は追加の権利が購入された場合に、権利データを更新する。この場合、権利の残量は増加する。また、飲食物の提供に係る機能に関し、更新手段５６は、飲食物を提供してよいと判断された場合に、権利データを更新する。この場合、権利の残量は減少する。 The update unit 56 updates the right data stored in the storage unit 52. Regarding the function related to the purchase of rights, the update unit 56 updates the right data when a new right or an additional right is purchased through the purchase unit 53. In this case, the remaining amount of rights increases. Moreover, regarding the function relating to the provision of food and drink, the updating unit 56 updates the right data when it is determined that the food and drink may be provided. In this case, the remaining amount of rights decreases.
　表示手段５７は、権利の購入に係る機能及び飲食物の提供に係る機能の双方において、記憶手段５２において記憶されている権利データに基づいて権利の残量を表示する。 The display means 57 displays the remaining amount of rights based on the rights data stored in the storage means 52 in both functions relating to the purchase of rights and functions relating to provision of food and drink.
　履歴の提供に係る機能に関し、管理サーバ１０において、記憶手段１１は、各種のデータを記憶する。記憶手段１１に記憶されるデータには、例えば、飲食物提供システム１の利用履歴が含まれる。この利用履歴は、飲食物提供システム１を用いて提供をされた飲食物の量及びその提供を受けたユーザの履歴である。出力手段１２は、ユーザ端末５０又は他の端末装置等、外部からの要求に応じて、記憶手段１１に記憶されている利用履歴の少なくとも一部を出力する。 Regarding the function related to the provision of history, in the management server 10, the storage means 11 stores various data. The data stored in the storage unit 11 includes, for example, a use history of the food and drink provision system 1. This usage history is the amount of food and drink provided using the food and drink provision system 1 and the history of the user who received the provision. The output unit 12 outputs at least a part of the usage history stored in the storage unit 11 in response to a request from the outside such as the user terminal 50 or another terminal device.
　権利の移転に係る機能に関し、受け付け手段５１が受け付ける指示には、権利の移転要求が含まれる。すなわち、受け付け手段５１は、権利を第１ユーザから第２ユーザへ譲渡するための譲渡要求を受け付ける。移転手段１３は、この譲渡要求に応じて、第１ユーザから第２ユーザへ権利を移転する。 Regarding the function related to the transfer of rights, the instruction received by the receiving means 51 includes a request for transfer of rights. That is, the accepting unit 51 accepts a transfer request for transferring the right from the first user to the second user. The transfer means 13 transfers the right from the first user to the second user in response to the transfer request.
　履歴の提供に係る機能に関し、出力手段１２は、記憶手段１１に記憶されている利用履歴の少なくとも一部を、指定された装置に出力する。 Regarding the function related to the provision of the history, the output unit 12 outputs at least a part of the usage history stored in the storage unit 11 to the designated device.
　図３は、ユーザ端末５０のハードウェア構成を例示する図である。ユーザ端末５０は、ＣＰＵ（Central Processing Unit）５０１、メモリ５０２、ストレージ５０３、通信ＩＦ５０４、ＩＣカード部５０５、タッチスクリーン５０６、及びスピーカ５０７を有するコンピュータ装置、具体的には例えばスマートフォンである。ＣＰＵ５０１は、プログラムに従って処理を実行し、ユーザ端末５０の他のハードウェア要素を制御する制御装置である。メモリ５０２は、ＣＰＵ５０１がプログラムを実行する際のワークエリアとして機能する主記憶装置であり、例えばＲＡＭ（Random Access Memory）を含む。ストレージ５０３は、各種のプログラム及びデータを記憶する不揮発性の補助記憶装置であり、例えばＳＳＤ（Solid State Drive）を含む。ＩＣカード部５０５は、所定の規格（例えば、ISO/IEC 14443、又はISO/IEC 18092（いわゆるFeliCa（登録商標）））に従って、カードリーダーとの間において非接触でのデータの読み書きを行う装置であり、アンテナ及びＩＣチップを含む。この規格は、近距離無線通信の規格の一例である。ＣＰＵ５０１は、このＩＣチップにデータを書き込むことができる。このＩＣチップには不揮発性メモリが組み込まれており、電力が供給されなくてもデータを保持することができる。カードリーダーは、ＩＣチップに記録されているデータを読み取ることができる。また、ＩＣカード部５０５には、ＩＣカード部５０５を一意に特定するための識別番号（以下「カード識別番号」という）が例えばＩＣカード部５０５の製造時に与えられており、ＩＣカード部５０５はこのカード識別番号を記憶している。タッチスクリーン５０６は、ユーザに対し情報の表示をし、ユーザから情報の入力を受け付けるＵＩを提供する装置であり、ＬＣＤ（Liquid Crystal Display）等の表示装置及びタッチセンサー等の入力装置を含む。スピーカ５０７は、音を出力する装置である。 FIG. 3 is a diagram illustrating a hardware configuration of the user terminal 50. The user terminal 50 is a computer device having a CPU (Central Processing Unit) 501, a memory 502, a storage 503, a communication IF 504, an IC card unit 505, a touch screen 506, and a speaker 507, specifically, for example, a smartphone. The CPU 501 is a control device that executes processing according to a program and controls other hardware elements of the user terminal 50. The memory 502 is a main storage device that functions as a work area when the CPU 501 executes a program, and includes, for example, RAM (Random Access Memory). The storage 503 is a non-volatile auxiliary storage device that stores various programs and data, and includes, for example, an SSD (Solid State Drive). The IC card unit 505 is a device that reads and writes data without contact with a card reader in accordance with a predetermined standard (for example, ISO / IEC 14443 or ISO / IEC 18092 (so-called FeliCa (registered trademark))). Yes, including antenna and IC chip. This standard is an example of a short-range wireless communication standard. The CPU 501 can write data to this IC chip. This IC chip incorporates a nonvolatile memory, and can retain data even when power is not supplied. The card reader can read data recorded on the IC chip. Further, an identification number (hereinafter referred to as “card identification number”) for uniquely identifying the IC card unit 505 is given to the IC card unit 505 when the IC card unit 505 is manufactured, for example. This card identification number is stored. The touch screen 506 is a device for displaying information to the user and providing a UI for receiving information input from the user, and includes a display device such as an LCD (Liquid Crystal Display) and an input device such as a touch sensor. The speaker 507 is a device that outputs sound.
　この例において、ストレージ５０３は、コンピュータ装置を飲食物提供システム１におけるユーザ端末として機能させるためのプログラム（以下「クライアントアプリ」という）を記憶する。ＣＰＵ５０１がクライアントアプリを実行することにより、コンピュータ装置に図３の機能が実装される。ＣＰＵ５０１がユーザプログラムを実行している状態において、ＣＰＵ５０１は、購入手段５３、判断手段５４、及び更新手段５６の一例である。ＩＣカード部５０５は、記憶手段５２及び指示手段５５の一例である。タッチスクリーン５０６は、受け付け手段５１及び表示手段５７の一例である。 In this example, the storage 503 stores a program (hereinafter referred to as “client application”) for causing the computer device to function as a user terminal in the food and drink provision system 1. When the CPU 501 executes the client application, the function of FIG. 3 is implemented in the computer device. In a state where the CPU 501 is executing the user program, the CPU 501 is an example of the purchase unit 53, the determination unit 54, and the update unit 56. The IC card unit 505 is an example of the storage unit 52 and the instruction unit 55. The touch screen 506 is an example of the receiving unit 51 and the display unit 57.
　図４は、制御装置３０のハードウェア構成を例示する図である。制御装置３０は、制御ユニット３０１、ＵＩ（User Interface）ユニット３０２、カードリーダー３０３、通信ユニット３０４、及び入出力ＩＦ３０５を有する。制御ユニット３０１は、制御装置３０の他の要素を制御するユニットであり、例えば、プロセッサ、メモリ、及びストレージを有する。一例において、制御ユニット３０１は、飲食物サーバ２０の操作方法をユーザに提示したり、ユーザの指示に応じて飲食物サーバ２０を制御したり、管理サーバ１０と通信するために通信ユニット３０４を制御したりする。ＵＩユニット３０２は、ユーザとのマン・マシン・インターフェースを提供するユニットであり、タッチスクリーン等の入出力装置を有する。カードリーダー３０３は、ユーザ端末５０のＩＣカード部５０５からデータを読み取る。通信ユニット３０４は、インターネット等のネットワークを介して管理サーバ１０と通信する。入出力ＩＦ３０５は、飲食物サーバ２０との間で信号の入出力を行う。この例において、カードリーダー３０３は受信手段３１の一例である。制御ユニット３０１は制御手段３２の一例である。 FIG. 4 is a diagram illustrating a hardware configuration of the control device 30. The control device 30 includes a control unit 301, a UI (User Interface) unit 302, a card reader 303, a communication unit 304, and an input / output IF 305. The control unit 301 is a unit that controls other elements of the control device 30 and includes, for example, a processor, a memory, and a storage. In one example, the control unit 301 presents the operation method of the food and drink server 20 to the user, controls the food and drink server 20 according to the user's instruction, and controls the communication unit 304 to communicate with the management server 10. To do. The UI unit 302 is a unit that provides a man-machine interface with a user, and includes an input / output device such as a touch screen. The card reader 303 reads data from the IC card unit 505 of the user terminal 50. The communication unit 304 communicates with the management server 10 via a network such as the Internet. The input / output IF 305 inputs and outputs signals with the food and drink server 20. In this example, the card reader 303 is an example of the receiving unit 31. The control unit 301 is an example of the control unit 32.
　図５は、飲食物サーバ２０のハードウェア構成を例示する図である。ここでは、具体的に、飲食物サーバ２０がコーヒーサーバである例を説明する。飲食物サーバ２０は、カップ収納ユニット２０１、リザーバー２０２、加工ユニット２０３、抽出ユニット２０４、及び入出力ＩＦ２０５を有する。カップ収納ユニット２０１は、コーヒーカップを収納する。リザーバー２０２は、コーヒーの原料、例えば、コーヒー豆、水、氷、粉ミルク、シロップ、及び砂糖をそれぞれ保持する保持手段の一例である。加工ユニット２０３は、原料に対し必要な加工、例えば、コーヒー豆を挽いたり、水を加熱したり、粉ミルクを水に溶いたりする処理を行う。抽出ユニット２０４は、加工ユニット２０３により加工された原料を、指定された混合比で混合し、カップ収納ユニット２０１に置かれたカップにコーヒーを抽出する。入出力ＩＦ２０５は、制御装置３０との間で信号の入出力を行う。 FIG. 5 is a diagram illustrating a hardware configuration of the food and drink server 20. Here, specifically, an example in which the food and drink server 20 is a coffee server will be described. The food and drink server 20 includes a cup storage unit 201, a reservoir 202, a processing unit 203, an extraction unit 204, and an input / output IF 205. The cup storage unit 201 stores a coffee cup. The reservoir 202 is an example of holding means for holding coffee ingredients such as coffee beans, water, ice, powdered milk, syrup, and sugar. The processing unit 203 performs necessary processing on the raw material, for example, processing of grinding coffee beans, heating water, or dissolving powdered milk in water. The extraction unit 204 mixes the raw material processed by the processing unit 203 at a specified mixing ratio, and extracts coffee into a cup placed in the cup storage unit 201. The input / output IF 205 inputs and outputs signals to and from the control device 30.
　リザーバー２０２は、飲食物の原料を保持する保持手段２１の一例である。加工ユニット２０３及び抽出ユニット２０４は、原料を加工する処理を行う処理手段の一例である。入出力ＩＦ２０５は、制御装置との間で信号の入出力を行う入出力手段の一例である。 The reservoir 202 is an example of the holding means 21 that holds raw materials for food and drink. The processing unit 203 and the extraction unit 204 are an example of a processing unit that performs processing for processing a raw material. The input / output IF 205 is an example of input / output means for inputting / outputting signals to / from the control device.
　図６は、管理サーバ１０のハードウェア構成を例示する図である。管理サーバ１０は、ＣＰＵ１０１、メモリ１０２、ストレージ１０３、通信ＩＦ１０４を有するコンピュータ装置である。ＣＰＵ１０１は、プログラムに従って処理を実行し、管理サーバ１０の他のハードウェア要素を制御する制御装置である。メモリ１０２は、ＣＰＵ１０１がプログラムを実行する際のワークエリアとして機能する主記憶装置であり、例えばＲＡＭ（Random Access Memory）を含む。ストレージ１０３は、各種のプログラム及びデータを記憶する不揮発性の補助記憶装置であり、例えばＨＤＤ（Hard Disk Drive）及びＳＳＤの少なくとも一方を含む。通信ＩＦ１０４は、所定の通信規格（例えばＴＣＰ／ＩＰ）に従った通信を行うためのインターフェースであり、例えばＮＩＣ（Network Interface Card）を含む。 FIG. 6 is a diagram illustrating a hardware configuration of the management server 10. The management server 10 is a computer device having a CPU 101, a memory 102, a storage 103, and a communication IF 104. The CPU 101 is a control device that executes processing according to a program and controls other hardware elements of the management server 10. The memory 102 is a main storage device that functions as a work area when the CPU 101 executes a program, and includes, for example, a RAM (Random Access Memory). The storage 103 is a nonvolatile auxiliary storage device that stores various programs and data, and includes, for example, at least one of an HDD (Hard Disk Drive) and an SSD. The communication IF 104 is an interface for performing communication according to a predetermined communication standard (for example, TCP / IP), and includes, for example, a NIC (Network Interface Card).
　ストレージ１０３は、コンピュータ装置を飲食物提供システム１における管理サーバとして機能させるためのプログラム（以下「管理プログラム」という）を記憶している。ＣＰＵ１０１が解析プログラムを実行している状態において、メモリ１０２及びストレージ１０３の少なくとも一方は記憶手段１１の一例である。通信ＩＦ１０４は、出力手段１２の一例である。ＣＰＵ１０１は、移転手段１３の一例である。 The storage 103 stores a program (hereinafter referred to as “management program”) for causing the computer device to function as a management server in the food and drink provision system 1. In a state where the CPU 101 is executing the analysis program, at least one of the memory 102 and the storage 103 is an example of the storage unit 11. The communication IF 104 is an example of the output unit 12. The CPU 101 is an example of the transfer unit 13.
２．動作
　以下、飲食物提供システム１の動作を説明する。飲食物提供システム１の動作は主に、（１）権利の購入、（２）飲食物の提供、（３）履歴の提供、及び（４）権利の移転に分けられるので、それぞれ説明する。以下では、飲食物サーバ２０がコーヒーサーバである例、すなわち提供される飲食物がコーヒー飲料である例を用いて説明する。 2. Operation Hereinafter, the operation of the food and drink provision system 1 will be described. The operation of the food and drink provision system 1 is mainly divided into (1) purchase of rights, (2) provision of food and drinks, (3) provision of history, and (4) transfer of rights. Below, it demonstrates using the example in which the food / beverage server 20 is a coffee server, ie, the food / beverage provided is a coffee drink.
２－１．権利の購入
　図７は、権利の購入に係る処理を例示するシーケンスチャートである。ユーザ端末５０は、インターネット等のネットワークを介して管理サーバ１０と通信することができる。以下において、クライアントアプリを処理の主体として記載することがあるが、これは、ユーザ端末５０においてクライアントアプリを実行しているプロセッサ等のハードウェア要素が、他のハードウェア要素と協働して処理を実行することを意味する。 2-1. Purchase of Rights FIG. 7 is a sequence chart illustrating a process related to purchase of rights. The user terminal 50 can communicate with the management server 10 via a network such as the Internet. In the following description, a client application may be described as a subject of processing. This is because hardware elements such as a processor executing the client application in the user terminal 50 are processed in cooperation with other hardware elements. Means to execute.
　図７のフローが開始される前の時点において、ユーザは、クライアントアプリを介して飲食物提供システム１においてユーザ登録を行う。ユーザ登録は、例えば、ログインＩＤ、ユーザの氏名、カード識別番号、決済に必要な情報（例：クレジットカード番号）、年齢、性別等の情報を飲食物提供システム１に登録する処理である。これらの情報を総称してユーザ情報という。ユーザ情報は、管理サーバ１０に記憶される。新たにユーザ登録をしたユーザに対し、管理サーバ１０は、ユーザ番号を割り当てる。ユーザ番号は、飲食物提供システム１においてユーザを一意に特定するための識別番号（識別子）である。さらに、管理サーバ１０は、新たにユーザ登録をしたユーザに対し、権利の初期値を設定する。初期値は、例えばゼロである。あるいは、管理サーバ１０は、新規登録の特典として、ある量の初期値を与えてもよい。管理サーバ１０は、ユーザ情報、ユーザ番号、及び権利の初期値をデータベース１１１に書き込む。データベース１１１は、飲食物提供システム１に登録された各ユーザについて、ユーザ情報、権利の残量（現在値）、及び飲食物提供システム１の使用履歴を記録したデータベースである。 At the time before the flow of FIG. 7 is started, the user performs user registration in the food and beverage provision system 1 via the client application. The user registration is a process for registering information such as a login ID, a user name, a card identification number, information necessary for payment (eg, a credit card number), age, and sex in the food and beverage provision system 1. These pieces of information are collectively referred to as user information. User information is stored in the management server 10. The management server 10 assigns a user number to the newly registered user. The user number is an identification number (identifier) for uniquely identifying the user in the food and drink provision system 1. Furthermore, the management server 10 sets an initial right value for a user who has newly registered as a user. The initial value is, for example, zero. Or management server 10 may give a certain amount of initial value as a privilege of new registration. The management server 10 writes user information, a user number, and initial values of rights in the database 111. The database 111 is a database in which user information, a remaining amount of rights (current value), and a use history of the food and beverage provision system 1 are recorded for each user registered in the food and beverage provision system 1.
　図８は、データベース１１１の一部を例示する図である。データベース１１１は、ユーザ情報、ユーザ番号、及び提供を受けられるコーヒーの残量（リットル）、のフィールドを有する。例えば、図８において最上行のレコードは、氏名「山田太郎」かつカード識別番号「123456789」を有するユーザが、あと４００ミリリットル分、コーヒーの提供を受ける権利を有することを示している。 FIG. 8 is a diagram illustrating a part of the database 111. The database 111 includes fields for user information, a user number, and a remaining amount of coffee (liters) that can be provided. For example, the top row record in FIG. 8 indicates that the user having the name “Taro Yamada” and the card identification number “123456789” has the right to receive coffee for another 400 milliliters.
　飲食物提供システム１においてユーザ登録が完了すると、クライアントアプリは、ＩＣカード部５０５において、飲食物提供システム１のための記憶領域を確保する。クライアントアプリは、管理サーバ１０から与えられたユーザ番号及び権利の初期値（すなわち初期値を示す権利データ）をこの記憶領域に書き込む。 When the user registration is completed in the food and beverage provision system 1, the client application secures a storage area for the food and beverage provision system 1 in the IC card unit 505. The client application writes the user number and the initial value of the right given from the management server 10 (that is, the right data indicating the initial value) in this storage area.
　データベース１１１は、図８に例示した情報のほか、飲食物提供システム１の利用履歴（図示略）を含む。この利用履歴は、権利を購入した履歴（購入履歴）及び飲食物の提供を受けた履歴（提供履歴）を含む。 The database 111 includes the usage history (not shown) of the food and beverage provision system 1 in addition to the information illustrated in FIG. This usage history includes a history of purchasing rights (purchase history) and a history of receiving food and drink (provided history).
　再び図７を参照する。ユーザは、クライアントアプリを起動する。起動されると、クライアントアプリは、ＩＣカード部５０５から権利データを読み出す（ステップＳ１０１）。また、起動されると、クライアントアプリは初期画面を表示する。初期画面には、飲食物提供システム１において提供されるサービスのメニュー項目が含まれる。これらのメニュー項目には、権利の購入が含まれる。これらのメニュー項目の中からユーザが権利の購入を選択すると、クライアントアプリは、飲食物の提供を受ける権利の購入を促す画面を表示する（ステップＳ１０２）。 Refer to FIG. 7 again. The user activates the client application. When activated, the client application reads right data from the IC card unit 505 (step S101). When activated, the client application displays an initial screen. The initial screen includes menu items of services provided in the food and drink provision system 1. These menu items include purchasing rights. When the user selects purchase of the right from these menu items, the client application displays a screen that prompts the purchase of the right to receive provision of food and drink (step S102).
　図９は、ステップＳ１０１において表示される画面を例示する図である。この画面には、入力欄９１、表示領域９２、表示領域９３、表示領域９４、及びボタン９５が含まれる。入力欄９１は、ユーザが権利を購入しようとする飲食物の量を入力するための欄である。入力欄９１は、詳細には、入力欄９１１及び入力欄９１２を有する。入力欄９１１は、購入の単位を指定するための欄である。この例においては、コーヒーはミリリットル単位、又はオンス単位で購入することができる。入力欄９１１は「リットル」及び「オンス」の選択式である。入力欄９１２は、購入する数値を入力する端である。入力欄９１２は、ユーザが自由に数値を入力できるものであってもよいし、あらかじめ決められた複数の選択肢の中からユーザが所望の量を選択する形式のものであってもよい。 FIG. 9 is a diagram illustrating a screen displayed in step S101. This screen includes an input field 91, a display area 92, a display area 93, a display area 94, and a button 95. The input column 91 is a column for inputting the amount of food and drink for which the user intends to purchase rights. The input field 91 has an input field 911 and an input field 912 in detail. The input field 911 is a field for designating a purchase unit. In this example, coffee can be purchased in milliliters or ounces. The input field 911 is a selection formula of “liter” and “ounce”. The input column 912 is an end for inputting a numerical value to be purchased. The input field 912 may be one in which the user can freely enter a numerical value, or may be one in which the user selects a desired amount from a plurality of predetermined options.
　表示領域９２には、この時点においてユーザが有する権利の残量を示す情報が表示される。権利の残量は権利データにより示される。なおクライアントアプリは、権利データを一時的にキャッシュしておき、キャッシュされた権利データを用いて残量を表示してもよい。表示領域９２における残量の単位は、入力欄９１１と同期する。すなわち、入力欄９１１において「ミリリットル」が指定されるとミリリットル単位で、「オンス」が指定されるとオンス単位で残量が表示される。表示領域９３には、入力欄９１に入力される量を購入した後に、ユーザが所有することになる権利の残量を示す情報が表示される。表示の単位は表示領域９２と同様である。 In the display area 92, information indicating the remaining amount of rights owned by the user at this time is displayed. The remaining amount of rights is indicated by rights data. Note that the client application may temporarily cache the right data and display the remaining amount using the cached right data. The unit of the remaining amount in the display area 92 is synchronized with the input field 911. That is, when “milliliter” is designated in the input field 911, the remaining amount is displayed in milliliter units, and when “ounce” is designated, the remaining amount is displayed in ounce units. The display area 93 displays information indicating the remaining amount of rights that the user will own after purchasing the amount input in the input field 91. The display unit is the same as that of the display area 92.
　表示領域９４は、入力欄９１において入力された量の購入に必要な金額を表示する。ボタン９５は、権利の購入を指示するためのボタンである。ボタン９５が推されると、クライアントアプリは、その時点で入力欄９１１及び入力欄９１２において表示されている単位及び量に基づいて、購入要求を生成する。 The display area 94 displays the amount necessary for purchasing the amount input in the input field 91. The button 95 is a button for instructing purchase of a right. When the button 95 is pushed, the client application generates a purchase request based on the unit and the amount displayed in the input field 911 and the input field 912 at that time.
　再び図７を参照する。ステップＳ１０３において、クライアントアプリは、管理サーバ１０に購入要求を送信する。購入要求は、例えば、ユーザＩＤ、並びに購入するコーヒーの量及び単位を含む。購入要求に含まれるユーザＩＤは、カード識別番号そのものであってもよいし、あるいは、飲食物提供システム１におけるログインＩＤ等、ＩＣカード部５０５に記録されている識別番号以外の情報であってもよい。管理サーバ１０において、管理プログラムが購入要求を受信する。購入要求を受信すると、管理プログラムは、所定のアルゴリズムに従って購入要求を認証する（ステップＳ１０４）。このアルゴリズムは、例えば電子署名を用いるものであってもよい。購入要求が認証されると、管理サーバ１０は、購入要求の送信元のクライアントアプリに対し、認証の結果を通知する（ステップＳ１０５）。 Refer to FIG. 7 again. In step S <b> 103, the client application transmits a purchase request to the management server 10. The purchase request includes, for example, a user ID and the amount and unit of coffee to be purchased. The user ID included in the purchase request may be the card identification number itself, or may be information other than the identification number recorded in the IC card unit 505, such as a login ID in the food and beverage provision system 1. Good. In the management server 10, the management program receives a purchase request. When receiving the purchase request, the management program authenticates the purchase request according to a predetermined algorithm (step S104). This algorithm may use a digital signature, for example. When the purchase request is authenticated, the management server 10 notifies the authentication result to the client application that has transmitted the purchase request (step S105).
　管理サーバ１０から認証の結果を受信すると、クライアントアプリは、認証の結果に応じた処理を行う。購入要求が認証された場合、クライアントアプリは、権利の残量を更新するデータをＩＣカード部５０５に書き込む（ステップＳ１０６）。例えば、権利の残量がゼロの状態で２０００ミリリットル分の権利を購入すると、権利の残量を２０００ミリリットルに更新するためのデータがＩＣカード部５０５に書き込まれる。あるいは、権利の残量が４００ミリリットルの状態で２０００ミリリットル分の権利を購入すると、権利の残量を２４００ミリリットルに更新するためのデータがＩＣカード部５０５に書き込まれる。 When the authentication result is received from the management server 10, the client application performs processing according to the authentication result. When the purchase request is authenticated, the client application writes data for updating the remaining amount of rights to the IC card unit 505 (step S106). For example, when a right of 2000 ml is purchased with the right remaining amount being zero, data for updating the remaining amount of right to 2000 ml is written in the IC card unit 505. Alternatively, when a right of 2000 ml is purchased in a state in which the remaining amount of right is 400 ml, data for updating the remaining amount of right to 2400 ml is written in the IC card unit 505.
　ＩＣカード部５０５へのデータの書き込みを完了すると、クライアントアプリは、権利の更新が完了した旨の通知を、管理サーバ１０に送信する（ステップＳ１０７）。管理サーバ１０の管理プログラムは、この通知を受けると、データベース１１１を更新する（ステップＳ１０８）。すなわち、管理プログラムは、データベース１１１の購入履歴に、今回の権利の購入に係るレコードを追加する。このレコードは、例えば、権利の購入をした日時、ユーザＩＤ、及び購入した権利の量を含む。 When the writing of data to the IC card unit 505 is completed, the client application transmits a notification to the effect that the update of the rights is completed to the management server 10 (step S107). Upon receiving this notification, the management program of the management server 10 updates the database 111 (step S108). That is, the management program adds a record relating to the purchase of the current right to the purchase history of the database 111. This record includes, for example, the date and time when the right was purchased, the user ID, and the amount of the purchased right.
２－２．飲食物の提供
　次に、飲食物の提供について説明する。以下では、提供を受けようとする飲料の量の指定を受け付けるＵＩ（受け付け手段５１に相当）を、ユーザ端末５０が有する例（動作例１）及び制御装置３０が有する例（動作例２）を、それぞれ説明する。 2-2. Provision of food and drink Next, provision of food and drink will be described. Below, the example (operation example 1) which the user terminal 50 has UI (equivalent to the reception means 51) which receives designation | designated of the quantity of the drink which is going to receive provision, and the example (operation example 2) which the control apparatus 30 has. Each will be explained.
２－２－１．動作例１
　図１０は、飲食物の提供に係る処理を例示するシーケンスチャートである。ステップＳ２００において、ユーザは、ユーザ端末５０においてクライアントアプリを起動する。起動すると、クライアントアプリは、ＩＣカード部５０５から権利データを読み出す（ステップＳ２０１）。クライアントアプリは、ユーザにコーヒー飲料の購入を促す画面を表示する。この画面は、権利データに基づく残量の表示、及び提供を受ける飲料の量を指定するためのＵＩ要素を含む。 2-2-1. Operation example 1
FIG. 10 is a sequence chart illustrating processing related to provision of food and drink. In step S <b> 200, the user activates the client application on the user terminal 50. When activated, the client application reads the right data from the IC card unit 505 (step S201). The client application displays a screen that prompts the user to purchase a coffee drink. This screen includes a UI element for designating the amount of beverage to be provided and the display of the remaining amount based on the right data.
　図１１は、飲料の購入を促す画面を例示する図である。この例において、この画面は、ボタン８１～８４、表示領域８５、及びボタン８６～８８を含む。ボタン８１～８４は、メニューから購入する飲料を指定するためのボタンである。例えばボタン８１はホットコーヒーを、ボタン８２はアイスコーヒーを、ボタン８３はホットカフェラテを、ボタン８４はアイスカフェラテの購入を指示するためのボタンである。表示領域８５は、飲料の量を入力するための領域である。ボタン８６～８７は、飲料の量を増加又は減少させるためのボタンである。ボタン８６が押されると、飲料の量は、所定の単位（例えば１０ミリリットル）で増加する。ボタン８７が押されると、飲料の量は、所定の単位で減少する。なお、クライアントアプリは、権利の残量の範囲で量の指定を受け付ける（権利の残量を超える量の飲料の購入を要求することがないよう、図１０の画面を制御する）。ボタン８８は、処理を次に進めるためのボタンである。 FIG. 11 is a diagram exemplifying a screen for prompting the purchase of beverages. In this example, the screen includes buttons 81 to 84, a display area 85, and buttons 86 to 88. Buttons 81 to 84 are buttons for designating beverages to be purchased from the menu. For example, the button 81 is for hot coffee, the button 82 is for ice coffee, the button 83 is for hot cafe latte, and the button 84 is for instructing the purchase of ice cafe latte. The display area 85 is an area for inputting the amount of beverage. Buttons 86 to 87 are buttons for increasing or decreasing the amount of beverage. When the button 86 is pressed, the amount of beverage increases by a predetermined unit (for example, 10 milliliters). When the button 87 is pressed, the amount of beverage is reduced by a predetermined unit. The client application accepts designation of the amount within the range of the remaining amount of rights (controls the screen of FIG. 10 so as not to request the purchase of an amount of beverage exceeding the remaining amount of rights). The button 88 is a button for proceeding to the next process.
　再び図１０を参照する。ユーザが図１１の画面においてボタン８８をタッチすると、クライアントアプリは、次に味を指定するための画面を表示する（ステップＳ２０３）。 Refer to FIG. 10 again. When the user touches the button 88 on the screen of FIG. 11, the client application next displays a screen for designating a taste (step S203).
　図１２は、飲料の味の指定を促す画面を例示する図である。この例において、この画面はボタン７１～７７を含む。ボタン７１～７６は、飲料の味を変更する指示を受け付けるためのボタンである。例えば、ボタン７１は味を濃くする指示を、ボタン７２は味を薄くする指示を入力するためのボタンである。ボタン７３は砂糖を増量する指示を、ボタン７４は砂糖を減量する指示を入力するためのボタンである。ボタン７５はミルクを増量する指示を、ボタン７６はミルクを減量する指示を入力するためのボタンである。ボタン７７は、処理を次に進めるためのボタンである。 FIG. 12 is a diagram exemplifying a screen for prompting designation of beverage taste. In this example, this screen includes buttons 71-77. Buttons 71 to 76 are buttons for receiving an instruction to change the taste of a beverage. For example, the button 71 is a button for inputting an instruction for increasing the taste, and the button 72 is used for inputting an instruction for decreasing the taste. The button 73 is a button for inputting an instruction to increase sugar, and the button 74 is a button for inputting an instruction to decrease sugar. The button 75 is a button for inputting an instruction to increase milk, and the button 76 is an input for inputting an instruction to decrease milk. The button 77 is a button for proceeding to the next process.
　なお、飲食物サーバ２０は、味の調整をする機能を有していなくてもよい。この場合、味の調整に関する処理は省略される。 Note that the food and drink server 20 may not have a function of adjusting the taste. In this case, processing related to taste adjustment is omitted.
　再び図１０を参照する。ユーザが図１１の画面においてボタン７７を押すと、クライアントアプリは、コーヒー飲料の提供要求をＩＣカード部５０５に書き込む（ステップＳ２０４）。この提供要求は、購入した飲料の種類、味、及び量を示す情報を含む。ＩＣカード部５０５への書き込みが完了すると、クライアントアプリは、準備が完了した旨をユーザに通知する。この通知を受けると、ユーザは、飲食物サーバ２０のカップ収納ユニット２０１内にカップをセットする（置く）。このカップは、ユーザが所有するものを持参してもよいし、店舗が有償又は無償で提供してもよい。 Refer to FIG. 10 again. When the user presses the button 77 on the screen of FIG. 11, the client application writes a coffee drink provision request in the IC card unit 505 (step S204). This provision request includes information indicating the type, taste, and quantity of the purchased beverage. When the writing to the IC card unit 505 is completed, the client application notifies the user that preparation has been completed. Upon receiving this notification, the user sets (places) a cup in the cup storage unit 201 of the food and drink server 20. This cup may be brought by the user or may be provided by the store for a fee or free of charge.
　カップをセットすると、ユーザは、ユーザ端末５０のうちＩＣカード部５０５のアンテナ部分を、制御装置３０のカードリーダー３０３にかざす。カードリーダー３０３は、ＩＣカード部５０５から、識別番号及び提供要求を読み取る（ステップＳ２０５）。カードリーダー３０３は、提供要求を認証する（ステップＳ２０６）。認証は、所定のアルゴリズムに従って行われる。認証には電子署名等の技術が用いられてもよい。提供要求が認証された場合、カードリーダー３０３は、その旨を制御ユニット３０１に通知する。 When the cup is set, the user holds the antenna portion of the IC card unit 505 of the user terminal 50 over the card reader 303 of the control device 30. The card reader 303 reads the identification number and the provision request from the IC card unit 505 (step S205). The card reader 303 authenticates the provision request (step S206). Authentication is performed according to a predetermined algorithm. A technique such as an electronic signature may be used for authentication. If the provision request is authenticated, the card reader 303 notifies the control unit 301 to that effect.
　提供要求が認証された旨の通知を受けた場合、制御ユニット３０１は、飲食物サーバ２０に対し、飲料提供の指示を出力する（ステップＳ２０７）。この指示は、購入した飲料の種類、味、及び量を示す情報を含む。制御装置３０から飲料提供の指示を受けると、飲食物サーバ２０は、飲食物を提供するための処理を行う（ステップＳ２０８）。具体的には、飲食物サーバ２０は、リザーバー２０２に保持されている原料を加工ユニット２０３で加工する等し、カップ収納ユニット２０１に置かれているカップにコーヒーを抽出する。この際、コーヒー豆の量、砂糖の量、及びミルクの量は、制御装置３０からの指示に応じて調整される。カップ１杯分のコーヒーの抽出が完了すると、飲食物サーバ２０は、抽出が完了した旨をユーザに通知する。 When the notification that the provision request has been authenticated is received, the control unit 301 outputs a drink provision instruction to the food and drink server 20 (step S207). This instruction includes information indicating the type, taste, and quantity of the beverage purchased. Upon receiving a drink provision instruction from the control device 30, the food and drink server 20 performs a process for providing food and drink (step S208). Specifically, the food and drink server 20 extracts the coffee in the cup placed in the cup storage unit 201 by processing the raw material held in the reservoir 202 by the processing unit 203. At this time, the amount of coffee beans, the amount of sugar, and the amount of milk are adjusted according to instructions from the control device 30. When the extraction of one cup of coffee is completed, the food and drink server 20 notifies the user that extraction has been completed.
　ステップＳ２０７の処理と並行して、又はその前若しくはその後に、カードリーダー３０３は、ＩＣカード部５０５に提供応答を出力する（ステップＳ２０９）。提供応答は、提供要求が認証された旨を示す。なお、カードリーダー３０３は、ＩＣカード部５０５に対し提供応答を出力した場合、又はＩＣカード部５０５から提供応答の受領確認を受信した場合、認証が成功した旨をユーザに、例えば音で通知する。この通知を受けると、ユーザは、スマートフォンをカードリーダー３０３から外すことができる。 In parallel with the processing of step S207, or before or after that, the card reader 303 outputs a provision response to the IC card unit 505 (step S209). The provision response indicates that the provision request has been authenticated. Note that when the card reader 303 outputs a provision response to the IC card unit 505 or receives a confirmation of receipt of the provision response from the IC card unit 505, the card reader 303 notifies the user that the authentication is successful, for example, by sound. . Upon receiving this notification, the user can remove the smartphone from the card reader 303.
　提供応答を受信すると、ＩＣカード部５０５は、不揮発性メモリに記憶されている権利データを更新する（ステップＳ２１０）。権利データが更新されると、ＩＣカード部５０５は、権利データが更新された旨をクライアントアプリに通知する。この通知を受けると、クライアントアプリはＩＣカード部５０５から権利データを読み出す（ステップＳ２１１）。クライアントアプリは、新たに読み出した権利データに従って、権利の残量を表示する（ステップＳ２１２）。 When the provision response is received, the IC card unit 505 updates the right data stored in the nonvolatile memory (step S210). When the right data is updated, the IC card unit 505 notifies the client application that the right data has been updated. Upon receiving this notification, the client application reads the right data from the IC card unit 505 (step S211). The client application displays the remaining amount of rights according to the newly read rights data (step S212).
　クライアントアプリは、今回の飲料の提供に関する履歴情報を管理サーバ１０に送信する（図示略）。この履歴情報は、例えば、提供を受けた飲料の種類及び量、提供を受けた店舗及び時刻、並びに提供を受けたユーザの属性情報（年齢及び性別等）を含む。履歴情報を受信すると、管理サーバ１０は、受信した履歴情報をデータベース１１１の提供履歴に追加する。 The client application transmits history information related to the provision of the current beverage to the management server 10 (not shown). The history information includes, for example, the type and amount of the beverage that has been provided, the store and time at which the beverage has been received, and the attribute information (age and gender, etc.) of the user who has been provided. When the history information is received, the management server 10 adds the received history information to the provided history of the database 111.
　なお、ステップＳ２０６において提供要求が認証されない場合（例えば不正アクセスの場合）、制御ユニット３０１は、その旨をユーザに通知する。 If the provision request is not authenticated in step S206 (for example, in the case of unauthorized access), the control unit 301 notifies the user to that effect.
　本実施形態によれば、ユーザがユーザ端末５０をカードリーダー３０３にかざすことにより飲食物の提供を受けることができ、ユーザにとってはレジで小銭をやりとりする必要が無い。また、ユーザ端末５０を操作することにより飲料の注文をすることができ、ユーザにとって便利である。さらに、チェーン展開している店舗間や、提携している店舗間で共通の飲食物提供システム１を導入すれば、ユーザは１台のユーザ端末５０を使って、複数の店舗において飲食物の提供を受けることができる。 According to the present embodiment, the user can receive food and drink by holding the user terminal 50 over the card reader 303, and there is no need for the user to exchange coins at the cash register. In addition, it is possible for the user to place an order for a beverage by operating the user terminal 50, which is convenient for the user. Furthermore, if a common food and drink provision system 1 is introduced between stores that are chain-operated and affiliated stores, the user can provide food and drinks at a plurality of stores by using one user terminal 50. Can receive.
　なお図１０に示したフローはあくまで例示であって、ＩＣカード部５０５とカードリーダー３０３との間で行われる通信の詳細は図示したものに限定されない。例えば、カードリーダー３０３側で認証を行うことに代えて、又は加えて、カードリーダー３０３からの要求に応じてＩＣカード部５０５が認証を行ってもよい。また、ＩＣカード部５０５は、権利データを更新した後、更新が完了した旨をカードリーダー３０３に通知してもよい。この場合において、カードリーダー３０３は、この通知を受信するまで、飲食物サーバ２０に対する飲料提供の指示の出力（Ｓ２０７）を保留してもよい。 Note that the flow shown in FIG. 10 is merely an example, and details of communication performed between the IC card unit 505 and the card reader 303 are not limited to those illustrated. For example, instead of or in addition to performing authentication on the card reader 303 side, the IC card unit 505 may perform authentication in response to a request from the card reader 303. In addition, after updating the right data, the IC card unit 505 may notify the card reader 303 that the update is completed. In this case, the card reader 303 may suspend the output of the beverage provision instruction to the food and drink server 20 (S207) until receiving this notification.
２－２－２．動作例２
　図１３は、飲食物の提供に係る処理を例示するシーケンスチャートである。ステップＳ３０１において、制御装置３０のＵＩユニット３０２は、ユーザにコーヒーの購入を促す画面を表示する。この画面は図１０において例示したものと同様である。コーヒーの提供を受けようとするユーザは、カップ収納ユニット２０１内にカップを置く。ユーザは、ＵＩユニット３０２を操作し、提供を受けようとする飲料の量を指定する。次に、ＵＩユニット３０２は、飲料の味を指定するための画面を表示する（ステップＳ３０２）。この画面は図１１において例示したものと同様である。ユーザは、ＵＩユニット３０２を操作し、提供を受けようとする飲料の味を指定する。味を指定するための操作をＵＩユニット３０２が受け付けると、制御ユニット３０１は、提供を受ける飲料及びその量を示すデータをメモリに記憶する。 2-2-2. Operation example 2
FIG. 13 is a sequence chart illustrating a process related to provision of food and drink. In step S301, the UI unit 302 of the control device 30 displays a screen that prompts the user to purchase coffee. This screen is the same as that illustrated in FIG. A user who wants to receive the coffee places a cup in the cup storage unit 201. The user operates the UI unit 302 and specifies the amount of beverage to be provided. Next, the UI unit 302 displays a screen for designating the taste of the beverage (step S302). This screen is the same as that illustrated in FIG. The user operates the UI unit 302 and specifies the taste of the beverage to be provided. When the UI unit 302 receives an operation for designating a taste, the control unit 301 stores data indicating the beverage to be provided and the amount thereof in a memory.
　味を指定するための操作を受け付けると、ＵＩユニット３０２は、ユーザにＩＣカード部５０５の読み取りを促す画面を表示する。この画面は、例えば、「カードリーダーにＩＣカードをかざして下さい」等のメッセージを含む。 When accepting an operation for specifying a taste, the UI unit 302 displays a screen that prompts the user to read the IC card unit 505. This screen includes, for example, a message such as “Hold the IC card over the card reader”.
　ユーザは、自身が所持するユーザ端末５０をカードリーダー３０３にかざす。ＩＣカード部５０５は、認証要求をカードリーダー３０３に送信する（ステップＳ３０３）カードリーダー３０３は、ＩＣカード部５０５を認証する（ステップＳ３０４）。認証には電子署名等の技術が用いられてもよい。カードリーダー３０３は、認証の結果を含む認証応答をＩＣカード部５０５に出力する（ステップＳ３０５）。 The user holds the user terminal 50 held by the user over the card reader 303. The IC card unit 505 transmits an authentication request to the card reader 303 (step S303), and the card reader 303 authenticates the IC card unit 505 (step S304). A technique such as an electronic signature may be used for authentication. The card reader 303 outputs an authentication response including the authentication result to the IC card unit 505 (step S305).
　ＩＣカード部５０５が認証された場合、カードリーダー３０３は、飲料提供のための決済要求をＩＣカード部５０５に送信する（ステップＳ３０６）。この決済要求は、例えば、提供される飲料の量を示す情報を含む。ＩＣカード部５０５は、決済要求に応じて権利データを更新する。具体的には、ＩＣカード部５０５は、この決済要求により示される飲料の量を、権利データにより示される量から減算する。権利データにより示される残量が不足している場合、ＩＣカード部５０５は、権利データを更新せず、カードリーダー３０３にエラーメッセージを送信する（図示略）。権利データの更新が完了すると、ＩＣカード部５０５は、決済が完了したことを示す決済応答をカードリーダー３０３に送信する（ステップＳ３０８）。 When the IC card unit 505 is authenticated, the card reader 303 transmits a settlement request for providing beverages to the IC card unit 505 (step S306). This settlement request includes, for example, information indicating the amount of beverage provided. The IC card unit 505 updates the right data in response to the payment request. Specifically, the IC card unit 505 subtracts the amount of beverage indicated by the settlement request from the amount indicated by right data. When the remaining amount indicated by the right data is insufficient, the IC card unit 505 transmits an error message to the card reader 303 without updating the right data (not shown). When the update of the right data is completed, the IC card unit 505 transmits a settlement response indicating that the settlement is completed to the card reader 303 (step S308).
　決済応答を受信すると、カードリーダー３０３は、決済が完了した旨を制御ユニット３０１に通知する。この通知を受けると、制御ユニット３０１は、飲食物サーバ２０に対し、飲料提供の指示を出力する（ステップＳ３０９）。この指示を受けると、飲食物サーバ２０は、飲食物の提供を行う（ステップＳ３１０）。なおステップＳ３０９及びＳ３１０の処理については、ステップＳ２０７及びＳ２０８と同様である。なお、カードリーダー３０３は、決済応答を受信した場合、決済が完了した旨をユーザに、例えば音で通知する。この通知を受けると、ユーザは、ユーザ端末５０をカードリーダー３０３から外すことができる。 When receiving the settlement response, the card reader 303 notifies the control unit 301 that the settlement has been completed. Upon receiving this notification, the control unit 301 outputs a drink provision instruction to the food and drink server 20 (step S309). Upon receiving this instruction, the food and drink server 20 provides food and drink (step S310). In addition, about the process of step S309 and S310, it is the same as that of step S207 and S208. When the card reader 303 receives a payment response, the card reader 303 notifies the user that the payment is completed, for example, by sound. Upon receiving this notification, the user can remove the user terminal 50 from the card reader 303.
　ステップＳ３０８の処理と並行して、又はその前若しくはその後に、ＩＣカード部５０５は、決済が完了した旨をクライアントアプリに通知する（ステップＳ３１１）。この通知は、更新された権利データを含む。クライアントアプリは、受信した権利データを用いて、権利の残量を表示する（ステップＳ３１２）。 In parallel with the processing in step S308, or before or after that, the IC card unit 505 notifies the client application that the settlement has been completed (step S311). This notification includes updated rights data. The client application displays the remaining amount of rights using the received rights data (step S312).
　クライアントアプリは、今回の飲料の提供に関する履歴情報を管理サーバ１０に送信する（図示略）。この履歴情報は、例えば、提供を受けた飲料の種類及び量、提供を受けた店舗及び時刻、並びに提供を受けたユーザの属性情報（年齢及び性別等）を含む。履歴情報を受信すると、管理サーバ１０は、受信した履歴情報をデータベース１１１の提供履歴に追加する。 The client application transmits history information related to the provision of the current beverage to the management server 10 (not shown). The history information includes, for example, the type and amount of the beverage that has been provided, the store and time at which the beverage has been received, and the attribute information (age and gender, etc.) of the user who has been provided. When the history information is received, the management server 10 adds the received history information to the provided history of the database 111.
　この例によれば、ユーザは、制御装置３０のＵＩユニット３０２を操作することにより、あとはユーザ端末５０をカードリーダー３０３にかざすだけで飲料の提供を受けることができる。 According to this example, the user can receive a drink by simply operating the UI unit 302 of the control device 30 and then holding the user terminal 50 over the card reader 303.
　なお図１２に示したフローはあくまで例示であって、ＩＣカード部５０５とカードリーダー３０３との間で行われる通信の詳細は図示したものに限定されない。例えば、ＩＣカード部５０５側で認証を行うことに代えて、又は加えて、ＩＣカード部５０５からの要求に応じてカードリーダー３０３が認証を行ってもよい。また、クライアントアプリにおける処理（ステップＳ３１１及びステップＳ３１２）は省略されてもよい。 Note that the flow shown in FIG. 12 is merely an example, and details of communication performed between the IC card unit 505 and the card reader 303 are not limited to those illustrated. For example, instead of or in addition to performing authentication on the IC card unit 505 side, the card reader 303 may perform authentication in response to a request from the IC card unit 505. Further, the processing (step S311 and step S312) in the client application may be omitted.
２－３．履歴の提供
　管理サーバ１０は、ユーザ端末５０等の他の装置からの要求に応じて、データベース１１１に記録された利用履歴の少なくとも一部を提供する。例えば、ユーザ端末５０においてクライアントアプリが利用履歴の提供要求を管理サーバ１０に送信する。この提供要求は、例えばユーザＩＤを含む。管理サーバ１０は、データベース１１１から、この提供要求に含まれるユーザＩＤに対応するレコードを、購入履歴及び提供履歴から抽出する。管理サーバ１０は、抽出したレコードをユーザ端末５０に送信する。ユーザ端末５０は、受信した利用履歴を表示する。こうして、ユーザ端末５０のユーザは、飲食物提供システム１の利用履歴を閲覧することができる。 2-3. Providing History The management server 10 provides at least a part of the usage history recorded in the database 111 in response to a request from another device such as the user terminal 50. For example, in the user terminal 50, the client application transmits a usage history provision request to the management server 10. This provision request includes, for example, a user ID. The management server 10 extracts a record corresponding to the user ID included in the provision request from the database 111 from the purchase history and the provision history. The management server 10 transmits the extracted record to the user terminal 50. The user terminal 50 displays the received usage history. In this way, the user of the user terminal 50 can browse the usage history of the food and beverage provision system 1.
　利用履歴にアクセスできる装置は、ユーザ端末５０に限定されない。例えば、管理サーバ１０は、飲食物提供システム１の外部装置からアクセスを受け付けてもよい。ここで外部装置とは、データベース１１１においてカード識別番号が登録されていない装置をいう。飲食物提供システム１の利用履歴は、例えば、どういったユーザ（年齢、性別、職業等）がどういった店舗（場所）、時間帯において、どういった飲食物（コーヒー、お菓子等）を購入したかという消費動向を示すビッグデータであると考えることができる。そのため、利用履歴は、飲食物の消費に関するマーケティング等に用いることができ、ある種の事業者にとってはこの情報は有用である。管理サーバ１０は、これらの事業者からの要求に応えて、利用履歴を提供してもよい。 The device that can access the usage history is not limited to the user terminal 50. For example, the management server 10 may accept access from an external device of the food and drink provision system 1. Here, the external device refers to a device whose card identification number is not registered in the database 111. The usage history of the food and beverage provision system 1 is, for example, what kind of user (age, sex, occupation, etc.) what kind of food (coffee, sweets, etc.) It can be thought of as big data indicating consumption trends such as whether or not the product has been purchased. Therefore, the usage history can be used for marketing related to consumption of food and drink, and this information is useful for certain types of businesses. The management server 10 may provide a usage history in response to requests from these providers.
２－４．権利の移転
　管理サーバ１０は、ユーザ間で権利を移転する。このため、クライアントアプリに、権利の譲渡に関する機能が実装される。例えば、あるユーザＡが、別のユーザＢにコーヒーの提供を受ける権利を譲渡する指示をクライアントアプリに入力する。クライアントアプリは、この指示に応じて、権利の移転要求を生成する。移転要求は、例えば、移転元（譲渡人）のユーザＩＤ、移転先（譲受人）のユーザＩＤ、及び移転量（例えば「１０００ミリリットル」）を含む。クライアントアプリは、生成した移転要求を、管理サーバ１０に送信する。管理サーバ１０は、データベース１１１にアクセスし、ユーザＡからユーザＢに１リットル分の権利を移転するよう、これら２人のユーザのレコードを更新する。レコードを更新すると、管理サーバ１０は、ユーザＡ及びユーザＢの双方のユーザ端末５０に対し、権利データの更新を指示する。なお、管理サーバ１０におけるデータベース１１１の更新は、ユーザＡ及びユーザＢの双方のユーザ端末５０において権利データが更新されたことを管理サーバ１０が確認した後に行ってもよい。 2-4. Transfer of rights The management server 10 transfers rights between users. For this reason, a function related to the transfer of rights is implemented in the client application. For example, a user A inputs an instruction to transfer the right to receive coffee to another user B to the client application. In response to this instruction, the client application generates a right transfer request. The transfer request includes, for example, the user ID of the transfer source (transferee), the user ID of the transfer destination (transferee), and the transfer amount (for example, “1000 ml”). The client application transmits the generated transfer request to the management server 10. The management server 10 accesses the database 111 and updates the records of these two users so that the right for one liter is transferred from the user A to the user B. When the record is updated, the management server 10 instructs the user terminals 50 of both the user A and the user B to update the right data. The database 111 in the management server 10 may be updated after the management server 10 confirms that the right data has been updated in the user terminals 50 of both the user A and the user B.
　なお、権利の移転は、管理サーバ１０を介さず、ユーザＡのユーザ端末５０とユーザＢのユーザ端末５０とが直接、通信することによって行われてもよい。この場合、ユーザＡ及びユーザＢの双方のユーザ端末５０において権利データが更新された後で、これら２台のユーザ端末５０のいずれか一方又は双方から管理サーバ１０に通知を送信し、管理サーバ１０は通知を受けるとデータベース１１１を更新する。 Note that transfer of rights may be performed by direct communication between the user terminal 50 of the user A and the user terminal 50 of the user B without using the management server 10. In this case, after the right data is updated in the user terminals 50 of both the user A and the user B, a notification is transmitted from one or both of the two user terminals 50 to the management server 10, and the management server 10 When the notification is received, the database 111 is updated.
　この例によれば、飲食物提供システム１における権利を簡単に移転することができる。 According to this example, the rights in the food and beverage provision system 1 can be easily transferred.
３．変形例
　本発明は上述の実施形態に限定されるものではなく、種々の変形実施が可能である。以下、変形例を説明する。以下の変形例のうち２つ以上の事項が組み合わせて適用されてもよい。 3. Modifications The present invention is not limited to the above-described embodiments, and various modifications can be made. Hereinafter, modified examples will be described. Two or more items in the following modifications may be applied in combination.
３－１．変形例１（権利情報）
　権利情報は、権利の残量を示すものに限定されない。権利情報は、例えば、「午後２時から午後３時の間に、コーヒー１杯を提供する」というように、単位期間当たりの提供量を時限的に規定するものであってもよい。この場合、例えば午前１１時にコーヒーの提供を受けようとすると、「時間外」という理由でコーヒーの提供を受けることができない。また、例えば午後２時１５分にコーヒーの提供を受けた後、同日の２時４５分に再度コーヒーの提供を受けようとすると、「１日当たりの量を超過」という理由でコーヒーの提供を受けることができない。この場合、飲食物サーバ２０は、例えば提供要求にタイムスタンプを付与し、管理サーバ１０は、このタイムスタンプに基づいて権利情報に規定される時間条件が満たされているか判断する。 3-1. Modification 1 (right information)
The rights information is not limited to information indicating the remaining amount of rights. For example, the right information may be a time-limited provision of a provision amount per unit period, such as “provide a cup of coffee between 2 pm and 3 pm”. In this case, for example, if an attempt is made to receive coffee at 11:00 am, the user cannot receive coffee because of “out of hours”. For example, if you receive coffee at 2:15 pm and then try to receive coffee again at 2:45 on the same day, you will receive coffee for the reason that it exceeds the amount per day. I can't. In this case, the food and drink server 20 gives a time stamp to the provision request, for example, and the management server 10 determines whether the time condition specified in the right information is satisfied based on the time stamp.
　また、権利情報は、「東京都内にある○○コンビニエンスストア内のコーヒーサーバ」というように、飲食物サーバ２０をその設置場所で限定するものであってもよい。この場合、例えば千葉県内のコンビニエンスストア内のコーヒーサーバからコーヒーの提供を受けようとすると、「圏外」という理由でコーヒーの提供を受けることができない。飲食物サーバ２０の設置場所については、例えば、管理サーバ１０が飲食物サーバ２０の識別子と設置都道府県とを対応付けるテーブル（データベース）を有しており、このテーブルを参照することにより設置場所に関する情報が得られる。 Also, the right information may be limited to the place where the food and drink server 20 is installed, such as “a coffee server in a XX convenience store in Tokyo”. In this case, for example, if an attempt is made to receive coffee from a coffee server in a convenience store in Chiba Prefecture, the coffee cannot be received for the reason of “out of service”. As for the installation location of the food and drink server 20, for example, the management server 10 has a table (database) that associates the identifier of the food and drink server 20 with the installation prefecture, and information on the installation location by referring to this table Is obtained.
　あるいは、飲食物サーバ２０が複数の飲食物（例えば、コーヒー、紅茶、及びジュース）を提供可能な場合において、権利情報は、「コーヒー又は紅茶を２，０００円分」又は「ジュースのみを３，０００円分」というように、提供の対象となる飲食物（対象物）を限定するものであってもよい。この場合、飲食物サーバ２０は、例えば提供要求に提供される飲食物の種類を示す情報を付与し、管理サーバ１０は、この情報に基づいて権利情報に規定される条件が満たされているか判断する。 Alternatively, when the food and drink server 20 can provide a plurality of food and drink (for example, coffee, tea, and juice), the right information is “coffee or tea for 2,000 yen” or “only juice is 3, The food and drink (object) to be provided may be limited as "000 yen". In this case, the food and drink server 20 gives information indicating the type of food and drink provided in the provision request, for example, and the management server 10 determines whether or not the conditions specified in the right information are satisfied based on this information. To do.
　実施形態及び変形例で説明したように、権利情報は、飲食物を提供する条件について、対象物、量、時間、及び空間のうち少なくとも１つを制限する条件である。管理サーバ１０は、受信した提供要求がこの条件を満たすか否か判断する。 As described in the embodiment and the modification, the right information is a condition that restricts at least one of the object, the amount, the time, and the space with respect to the condition for providing food and drink. The management server 10 determines whether or not the received provision request satisfies this condition.
３－２．変形例２（好みの学習）
　クライアントアプリは、ユーザの味の好みを学習してもよい。例えば、クライアントアプリは、ユーザが好む味の濃さ、砂糖の量、及びミルクの量をＩＤカードに記憶させる。この場合、カードリーダー３０３は、ＩＤカードの識別番号に加え、これらユーザの好みを示す情報を読み取る。ＵＩユニット３０２は、カードリーダー３０３が読み取った情報から、ユーザの好みを示す情報を得る。この場合、ステップＳ２０２（図１１の画面表示）はスキップされるか、又はその初期値がユーザの好みを示す情報に基づいて決定される。この例によれば、ユーザが味を調整する情報を入力する手間を削減することができる。 3-2. Modification 2 (preferred learning)
The client application may learn user taste preferences. For example, the client application stores in the ID card the flavor, sugar amount, and milk amount that the user likes. In this case, the card reader 303 reads information indicating the user's preference in addition to the identification number of the ID card. The UI unit 302 obtains information indicating user preferences from the information read by the card reader 303. In this case, step S202 (screen display in FIG. 11) is skipped, or its initial value is determined based on information indicating user preferences. According to this example, it is possible to reduce time and effort for the user to input information for adjusting the taste.
３－３．変形例３（識別番号の読み取り方法）
　飲食物サーバ２０がＩＤカードから識別番号を読み取る方法は、非接触ＩＣカードを用いるものに限定されない。例えば、ＩＤカードが識別番号を２次元コード画像で表し、飲食物サーバ２０はカメラでこのコード画像を読み取って識別番号を取得してもよい。あるいは、ＩＤカードがBluetooth（登録商標）デバイスであり、ＩＤカードと飲食物サーバ２０とがBluetooth（登録商標）による通信接続を確立し、飲食物サーバ２０はこの通信接続を介して識別番号を取得してもよい。 3-3. Modification 3 (How to read the identification number)
The method by which the food and drink server 20 reads the identification number from the ID card is not limited to that using a non-contact IC card. For example, the ID card may represent the identification number as a two-dimensional code image, and the food and drink server 20 may read the code image with a camera and obtain the identification number. Alternatively, the ID card is a Bluetooth (registered trademark) device, the ID card and the food and drink server 20 establish a communication connection by Bluetooth (registered trademark), and the food and drink server 20 obtains an identification number through the communication connection. May be.
３－４．変形例４（購入要求）
　購入要求は実施形態において例示されたものに限定されない。例えば、飲食物サーバ２０があらかじめ決められた単一の種類の飲料しか出力できない場合（コーヒーしか提供できない場合）、購入情報は、飲料の種類を示す情報を含んでいなくてもよい。 3-4. Modification 4 (purchase request)
The purchase request is not limited to that exemplified in the embodiment. For example, when the food and drink server 20 can output only a predetermined type of beverage (when only coffee can be provided), the purchase information may not include information indicating the type of beverage.
３－５．変形例５（システム構成）
　飲食物提供システム１の機能構成及び装置構成は、実施形態において例示したものに限定されない。例えば、図２において例示した機能の一部は省略されてもよい。具体的には、履歴の提供に係る機能及び権利の移転に係る機能の少なくとも一方は省略されてもよい。別の例で、管理サーバ１０は、データベース１１１を有していなくてもよい。この場合、管理サーバ１０は、権利の購入の際の認証のみを行う。また、飲食物サーバ２０と制御装置３０とは、単一の装置（筐体）に統合されてもよい。 3-5. Modification 5 (system configuration)
The functional configuration and device configuration of the food and beverage provision system 1 are not limited to those exemplified in the embodiment. For example, some of the functions illustrated in FIG. 2 may be omitted. Specifically, at least one of the function relating to the provision of the history and the function relating to the transfer of rights may be omitted. In another example, the management server 10 may not have the database 111. In this case, the management server 10 performs only authentication at the time of purchasing the right. Moreover, the food and drink server 20 and the control device 30 may be integrated into a single device (housing).
３－６．他の変形例
　実施形態で示したＵＩ画面及び処理フローはあくまで例示であって、本願発明はこれに限定されない。例えば、実施形態で示した処理フローはその一部の順番が入れ替えられてもよいし、一部の処理が省略されたり、新たな処理が追加されたりしてもよい。 3-6. Other Modifications The UI screen and processing flow shown in the embodiment are merely examples, and the present invention is not limited to this. For example, the processing flow shown in the embodiment may be partially reordered, a part of the processing may be omitted, or a new processing may be added.
　管理サーバ１０、飲食物サーバ２０、及び制御装置３０における機能の分担は実施形態において例示したものに限定されない。上述の動作例１はユーザ端末５０が受け付け手段５１を有する例であり、動作例２は制御装置３０が受け付け手段５１を有する例である。あるいは、飲食物サーバ２０自身が受け付け手段５１を有してもよい。別の例で、権利データを記憶する記憶手段５２は、管理サーバ１０に実装されてもよい。この場合、ユーザ端末５０は、飲料の提供を受ける（飲料を購入する）に際して、管理サーバ１０に残量の問い合わせをする。 The sharing of functions in the management server 10, the food and drink server 20, and the control device 30 is not limited to that exemplified in the embodiment. The operation example 1 described above is an example in which the user terminal 50 includes the reception unit 51, and the operation example 2 is an example in which the control device 30 includes the reception unit 51. Alternatively, the food and drink server 20 itself may have the receiving means 51. In another example, the storage unit 52 that stores the right data may be implemented in the management server 10. In this case, the user terminal 50 inquires of the management server 10 about the remaining amount when receiving provision of beverage (purchasing beverage).
　また、実施形態において管理サーバ１０が有するものとして説明された機能は、物理的に複数の装置に分散して実装されてもよい。すなわち、ネットワーク上に配置された複数の装置が協働して実施形態における管理サーバ１０として機能してもよい。あるいは、実施形態において管理サーバ１０が有するものとして説明された機能の一部を、制御装置３０又は飲食物サーバ２０に実装してもよい。また、実施形態において管理サーバ１０が有するものとして説明された機能の一部は省略されてもよい。さらに、実施形態において制御装置３０が有するものとして説明された機能の一部を、飲食物サーバ２０に実装してもよい。 Further, the functions described as having the management server 10 in the embodiment may be physically distributed and implemented in a plurality of devices. That is, a plurality of devices arranged on the network may function as the management server 10 in the embodiment in cooperation. Or you may implement a part of function demonstrated as what the management server 10 has in embodiment to the control apparatus 30 or the food / drink server 20. FIG. Moreover, a part of function demonstrated as what the management server 10 has in embodiment may be abbreviate | omitted. Furthermore, you may implement some functions demonstrated as what the control apparatus 30 has in embodiment in the food / drink server 20. FIG.
　管理サーバ１０及び飲食物サーバ２０のハードウェア構成は実施形態で例示したものに限定されない。要求される機能を有するものであれば、管理サーバ１０及び飲食物サーバ２０はどのようなハードウェア構成を有していてもよい。 The hardware configurations of the management server 10 and the food and drink server 20 are not limited to those exemplified in the embodiment. As long as it has a required function, the management server 10 and the food and drink server 20 may have any hardware configuration.
　ＣＰＵ１０１等により実行されるプログラムは、光ディスク、磁気ディスク、半導体メモリなどの記憶媒体により提供されてもよいし、インターネット等の通信回線を介してダウンロードされてもよい。また、これらのプログラムは、実施形態で説明したすべてのステップを実行させるものでなくてもよい。 The program executed by the CPU 101 or the like may be provided by a storage medium such as an optical disk, a magnetic disk, or a semiconductor memory, or may be downloaded via a communication line such as the Internet. Further, these programs may not execute all the steps described in the embodiment.

Claims (9)

  1. 　飲食物を提供するための飲食物サーバから、所望する量の当該飲食物の提供を受ける権利を購入する購入手段と、
    　前記権利の残量を記憶する記憶手段と、
    　前記飲食物の量の指定を受け付ける受け付け手段と、
    　前記指定された量の前記飲食物の提供を、前記飲食物サーバに対して指示をする指示手段と、
    　前記権利の残量から前記指定された量を差し引くことによって更新された当該権利の残量を表示する表示手段と
    　を有する飲食物提供システム。     Purchasing means for purchasing a right to receive provision of the desired amount of the food and drink from the food and drink server for providing food and drink,
    Storage means for storing the remaining amount of the right;
    Accepting means for accepting designation of the amount of the food and drink;
    Instruction means for instructing the food and drink server to provide the specified amount of the food and drink;
    A food and beverage provision system comprising: display means for displaying a remaining amount of the right updated by subtracting the specified amount from the remaining amount of the right.
  2. 　前記指示手段は、近距離無線通信を介して前記指示を前記飲食物サーバに送信する
    　請求項１に記載の飲食物提供システム。     The food and beverage provision system according to claim 1, wherein the instruction unit transmits the instruction to the food and beverage server via short-range wireless communication.
  3. 　前記受け付け手段は、前記記憶手段に記憶されている残量の範囲で前記量の指定を受け付ける
    　請求項１又は２に記載の飲食物提供システム。     The food and beverage provision system according to claim 1 or 2, wherein the accepting unit accepts designation of the amount within a range of a remaining amount stored in the storage unit.
  4. 　前記指示手段からの前記指示に応じて前記飲食物サーバを制御する制御手段
    　をさらに有する請求項１乃至３のいずれか一項に記載の飲食物提供システム。     The food and beverage provision system according to any one of claims 1 to 3, further comprising a control unit that controls the food and beverage server in accordance with the instruction from the instruction unit.
  5. 　前記記憶手段は、前記飲食物提供システムを用いて提供された前記飲食物の量及び当該飲食物の提供を受けたユーザの履歴を記憶し、
    　前記飲食物提供システムは、外部からの要求に応じて、前記記憶手段に記憶されている履歴の少なくとも一部を出力する出力手段を有する
    　請求項１乃至４のいずれか一項に記載の飲食物提供システム。     The storage means stores the amount of the food and drink provided using the food and drink provision system and the history of the user who received the food and drink,
    The food and drink provision system according to any one of claims 1 to 4, wherein the food and drink provision system includes output means for outputting at least a part of a history stored in the storage means in response to a request from the outside. Offer system.
  6. 　前記受け付け手段は、第１ユーザから第２ユーザへ前記権利の譲渡要求を受け付け、
    　前記飲食物提供システムは、前記譲渡要求に応じて、第１ユーザから第２ユーザへ前記権利を移転する移転手段を有する
    　請求項１乃至５のいずれか一項に記載の飲食物提供システム。     The accepting means accepts the transfer request for the right from the first user to the second user,
    The food and beverage provision system according to any one of claims 1 to 5, wherein the food and beverage provision system includes a transfer unit that transfers the right from a first user to a second user in response to the transfer request.
  7. 　前記飲食物サーバは、複数の飲食物を提供し、
    　前記受け付け手段は、前記複数の飲食物のうち一の飲食物の指定及び当該一の飲食物の量の指定を受け付け、
    　前記指示手段は、前記指定された量の前記一の飲食物の提供を、前記飲食物サーバに対して指示する
    　請求項１乃至６のいずれか一項に記載の飲食物提供システム。     The food and drink server provides a plurality of food and drinks,
    The accepting means accepts designation of one of the plurality of foods and drinks and designation of the amount of the one food and drink,
    The food and beverage provision system according to any one of claims 1 to 6, wherein the instruction unit instructs the food and beverage server to provide the specified amount of the one food and beverage.
  8. 　飲食物を提供するための飲食物サーバから、所望する量の当該飲食物の提供を受ける権利を、飲食物提供システムが購入するステップと、
    　前記飲食物の量の指定を、前記飲食物提供システムが受け付けるステップと、
    　前記飲食物提供システムが、前記指定された量の前記飲食物の提供を、前記飲食物サーバに対して指示をするステップと、
    　前記飲食物提供システムが、前記権利の残量から前記指定された量を差し引くことによって更新された当該権利の残量を表示するステップと
    　を有する飲食物提供方法。     The food and beverage provision system purchases the right to receive provision of the desired amount of the food and beverage from the food and beverage server for providing food and beverage,
    The food and beverage provision system accepting designation of the amount of the food and beverage;
    The food and beverage provision system directs the food and beverage server to provide the specified amount of the food and beverage;
    The food and beverage provision system includes a step of displaying the remaining amount of the right updated by subtracting the specified amount from the remaining amount of the right.
  9. 　コンピュータに、
    　飲食物を提供するための飲食物サーバから、所望する量の当該飲食物の提供を受ける権利を購入するステップと、
    　前記飲食物の量の指定を受け付けるステップと、
    　前記指定された量の前記飲食物の提供を、前記飲食物サーバに対して指示をするステップと、
    　前記指示をした後で、前記権利の残量から前記指定された量を差し引くことによって更新された当該権利の残量を表示するステップと
    　を実行させるためのプログラム。     On the computer,
    Purchasing a right to receive provision of the desired amount of the food and drink from a food and drink server for providing food and drink;
    Receiving a designation of the amount of the food and drink;
    Instructing the food and drink server to provide the specified amount of the food and drink;
    And displaying the remaining amount of the right updated by subtracting the specified amount from the remaining amount of the right after the instruction is given.
PCT/JP2018/010310 2018-03-15 2018-03-15 Food/beverage provision system, food/beverage provision method, and program WO2019176067A1 (en)

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Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0773256A (en) * 1991-05-29 1995-03-17 Paru:Kk Remaining liquor control system
JP2002092122A (en) * 2000-09-20 2002-03-29 Casio Comput Co Ltd Network system of having one's private bottle at drinking establishment
JP2012218748A (en) * 2011-04-05 2012-11-12 Mc Evolve Technologies Corp Drinking water supply system, and drinking water supply method
JP2016529576A (en) * 2013-05-23 2016-09-23 インビジョナリー ホールディングス Beverage service system
JP2016206892A (en) * 2015-04-21 2016-12-08 有限会社 オノカンパニー Alcoholic beverage selling system
JP2017016661A (en) * 2015-06-30 2017-01-19 株式会社Ｅｐａｒｋ Service providing system and service providing method
JP2017518550A (en) * 2014-03-31 2017-07-06 ザ コカ・コーラ カンパニーＴｈｅ Ｃｏｃａ‐Ｃｏｌａ Ｃｏｍｐａｎｙ Self-service product dispenser
JP2017174320A (en) * 2016-03-25 2017-09-28 ザ コカ・コーラ カンパニーThe Coca‐Cola Company Food and drink delivery device and portable terminal

Patent Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0773256A (en) * 1991-05-29 1995-03-17 Paru:Kk Remaining liquor control system
JP2002092122A (en) * 2000-09-20 2002-03-29 Casio Comput Co Ltd Network system of having one's private bottle at drinking establishment
JP2012218748A (en) * 2011-04-05 2012-11-12 Mc Evolve Technologies Corp Drinking water supply system, and drinking water supply method
JP2016529576A (en) * 2013-05-23 2016-09-23 インビジョナリー ホールディングス Beverage service system
JP2017518550A (en) * 2014-03-31 2017-07-06 ザ コカ・コーラ カンパニーＴｈｅ Ｃｏｃａ‐Ｃｏｌａ Ｃｏｍｐａｎｙ Self-service product dispenser
JP2016206892A (en) * 2015-04-21 2016-12-08 有限会社 オノカンパニー Alcoholic beverage selling system
JP2017016661A (en) * 2015-06-30 2017-01-19 株式会社Ｅｐａｒｋ Service providing system and service providing method
JP2017174320A (en) * 2016-03-25 2017-09-28 ザ コカ・コーラ カンパニーThe Coca‐Cola Company Food and drink delivery device and portable terminal

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