WO2019134546A1 - Method and apparatus for realizing self-help printing service - Google Patents

Method and apparatus for realizing self-help printing service Download PDF

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Publication number
WO2019134546A1
WO2019134546A1 PCT/CN2018/123105 CN2018123105W WO2019134546A1 WO 2019134546 A1 WO2019134546 A1 WO 2019134546A1 CN 2018123105 W CN2018123105 W CN 2018123105W WO 2019134546 A1 WO2019134546 A1 WO 2019134546A1
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WO
WIPO (PCT)
Prior art keywords
service
self
user
printing device
barcode
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PCT/CN2018/123105
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French (fr)
Chinese (zh)
Inventor
雷晓冰
Original Assignee
阿里巴巴集团控股有限公司
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Publication of WO2019134546A1 publication Critical patent/WO2019134546A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/14Payment architectures specially adapted for billing systems
    • G06Q20/145Payments according to the detected use or quantity
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/18Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/327Short range or proximity payments by means of M-devices
    • G06Q20/3276Short range or proximity payments by means of M-devices using a pictured code, e.g. barcode or QR-code, being read by the M-device

Definitions

  • the present specification relates to the field of network communication technologies, and in particular, to a method and an apparatus for implementing a self-service printing service.
  • the self-service printing service includes one or more of self-service printing, copying, scanning and other functions.
  • self-service devices such as self-service printers, self-service copiers, or self-service printing/copying MFPs, there is no need for service personnel. Users can complete printing documents, photos, and copy materials at any time. The simpler the user's operation in the self-service print service, the higher the efficiency of the completed matter and the better the experience.
  • the present specification provides a method for implementing a self-service printing service, which is applied to a self-service printing device, and the method includes:
  • the service After receiving the message that the payment server has paid for the service, the service is printed according to the user's instructions.
  • the method for implementing the self-service printing service provided by the present specification is applied to a payment server, and the method includes:
  • Receiving an order creation request sent by the self-service printing device which includes charging information of the current service generated by the self-service printing device according to the user's printing indication;
  • the message that the service has been paid is sent to the self-service printing device.
  • the present specification also provides an implementation device for a self-service printing service, which is applied to a self-service printing device, and the device includes:
  • the order creation request sending unit is configured to send an order creation request to the payment server after receiving the user's print instruction, where the order creation request includes generating billing information of the current service according to the user's print instruction;
  • An order creation response receiving unit configured to receive an order creation response returned by the payment server, where the barcode information of the current service generated by the payment server is included;
  • a barcode image display unit configured to display a barcode image corresponding to the barcode information, for the user terminal to scan and pay the service to the payment service terminal;
  • the printing instruction execution unit is configured to perform the printing service according to the user's printed instructions after receiving the payment service server's message that the service has been paid.
  • the device for implementing the self-service printing service provided by the present specification is applied to a payment server, and the device includes:
  • An order creation request receiving unit configured to receive an order creation request sent by the self-service printing device, where the self-service printing device generates charging information of the current service generated according to the user's printing indication;
  • a barcode information generating unit configured to generate barcode information of the current service, and return the barcode information to the self-service printing device, and the self-service printing device displays the corresponding barcode image to scan the terminal of the user to pay for the service;
  • the payment success notification unit is configured to send the message that the service has been paid to the self-service printing device after the user successfully pays the service.
  • a self-service printing device includes: a memory and a processor; the memory stores a computer program executable by the processor; and when the processor runs the computer program, executing the application in the self-service printing The steps described in the method of implementing the self-service print service on the device.
  • the computer device includes: a memory and a processor; the memory stores a computer program executable by the processor; and when the processor runs the computer program, executes the self-service text of the application on the payment server The steps described in the method of implementing the print service.
  • the present specification provides a computer readable storage medium having stored thereon a computer program, the computer program being executed by a processor, performing the steps described above for implementing the self-service printing service on the self-service printing device .
  • the present specification also provides a computer readable storage medium having stored thereon a computer program, the computer program being executed by the processor, executing the steps described above in the method of implementing the self-service print service of the payment server.
  • the self-service printing device generates the charging information of the current service according to the user's printing instructions, and sends the payment information to the payment server in the order creation request, and the payment server is generated.
  • the terminal displayed to the user scans and pays to the payment server, and the payment server notifies the self-service printing device to perform the printing service indicated by the user after the user pays the payment, so that the user is in the self-service printing service.
  • the payment server notifies the self-service printing device to perform the printing service indicated by the user after the user pays the payment, so that the user is in the self-service printing service. There is no need to manually enter the fee amount during the process, which reduces the user's operation and improves the efficiency of self-service.
  • FIG. 1 is a flow chart of a method for implementing a self-service printing service applied to a self-service printing device in an embodiment of the present specification
  • FIG. 2 is a flowchart of a method for implementing a self-service printing service applied to a payment server in an embodiment of the present specification
  • FIG. 3 is a flow chart of interaction between a user, a user's terminal, an unmanned printer, and a payment server in an application example of the present specification;
  • FIG. 4 is a hardware structural diagram of a self-service printing device or a computer device running an embodiment of the present specification
  • FIG. 5 is a logical structural diagram of an apparatus for implementing a self-service printing service applied to a self-service printing device in an embodiment of the present specification
  • FIG. 6 is a logical structural diagram of an apparatus for implementing a self-service print service applied to a payment server in the embodiment of the present specification.
  • the embodiment of the present specification proposes a new self-service printing service implementation method.
  • the self-service audio device generates the charging information of the current service and sends it to the payment server, and the payment server generates this time.
  • the bar code information of the service is returned to the self-service printing device, and the user terminal scans the barcode image displayed by the self-service printing device and then pays.
  • the self-service printing device follows the user's printing instruction. For the printing service, the user does not need to manually input the fee amount in the self-service process, the operation is simpler, the efficiency of the self-service printing service is improved, and the user experience is improved.
  • the self-service printing device includes a self-service device capable of self-printing, copying, scanning, and/or faxing by the user, such as a self-service printer, a self-service copying machine, a self-service photo printer, and a self-service printing/copying function.
  • a self-service printer capable of self-printing, copying, scanning, and/or faxing by the user
  • a self-service printer capable of self-printing, copying, scanning, and/or faxing by the user
  • a self-service printer capable of self-printing, copying, scanning, and/or faxing by the user
  • a self-service printer capable of self-printing, copying, scanning, and/or faxing by the user
  • a self-service copying machine capable of self-printing, copying, scanning, and/or faxing by the user
  • a self-service printer capable of self-printing, copying, scanning, and/or faxing by the user
  • the self-service printing device and the payment server, the user's terminal, and the payment server are mutually accessible through a network.
  • the user terminal may be a mobile phone, a tablet computer, a PC (Personal Computer), a notebook, etc.; the payment server may run on a physical or logical server, or may be shared by two or more.
  • the physical or logical servers of the responsibilities cooperate with each other to implement the functions of the server in the embodiments of the present specification.
  • the embodiment of the present specification does not limit the type of the user's terminal, the payment server, and the type and protocol of the communication network between the user's terminal and the payment server, and between the self-service printing device and the payment server.
  • the process of implementing the self-service printing service on the self-service printing device is as shown in FIG. 1
  • the flow running on the payment server is as shown in FIG. 2 .
  • step 110 after receiving the user's printing instruction, sends an order creation request to the payment server, and the order creation request includes generating charging information of the current service according to the user's printing instructions.
  • step 210 the order creation request sent by the self-service printing device is received, which includes the charging information of the current service generated by the self-service printing device according to the user's printing instruction.
  • the self-service printing device usually has a display function module and an input function module, and the user can specify the service item to be used and the various parameters of the service item to be used as the printing instruction of the service through the two function modules.
  • the optional service items and their parameters can be determined according to the needs of the actual application scenario and the self-service printing device used.
  • the user's current printing service instructions may include that the service item to be used is printed. , the number of pages to be printed, double-sided or single-sided printing, number of copies, color printing, black and white printing, and so on.
  • the self-service printing device After the user inputs the print instruction, the self-service printing device generates the billing information of the current service according to the user's print instruction, and encapsulates the billing information in the order creation request and sends the billing information to the payment server.
  • the self-service printing device can send the content related to the charging in the user's printing instruction as charging information to the payment server, and the payment server calculates the printing service according to the content related to the charging. Total cost.
  • the self-service printing device can also calculate the total cost of the service according to the user's printing instructions, and send the total amount of the fee as billing information to the payment server in the order creation request.
  • the self-service printing device can also carry other service information related to the service in the order creation request, such as the identifier of the device (which can be used to uniquely represent the information of a self-service audio device on the payment server), and the device Address, collection account, etc., are not limited.
  • step 220 the barcode information of the current service is generated and returned to the self-service printing device, and the self-service printing device displays the corresponding barcode image to the user's terminal for scanning to pay for the service.
  • step 120 the order creation response returned by the payment server is received, which includes the bar code information of the current service generated by the payment server.
  • the payment server After receiving the order creation request, the payment server creates a payment order for the payment of the service, and generates barcode information of the current service.
  • the barcode information carries the identifier of the current service.
  • the identifier of the service may be a field that can uniquely represent the service on the payment server, or a combination of certain fields, and the field or a combination of the fields can be used to indicate user payment in a subsequent user payment process.
  • the payment server can create an order for the service, generate an order ID that uniquely represents the order, and encode the order ID to generate bar code information.
  • the payment server may also extract, and/or obtain, other service information related to the current service from the service data maintained by the payment server to generate the barcode information.
  • the embodiment of the present specification is not limited.
  • the barcode information may also carry the payee account number, the total amount of the fee, and the like.
  • the payment server may encode the identifier of the service, or the identifier of the service and other service information to generate barcode data (usually a string), and package the barcode data as barcode information in the order creation response.
  • barcode data usually a string
  • the barcode data obtained by the coding may be drawn as a barcode image, and the barcode image is encapsulated in the order creation response and returned to the self-service printing device.
  • the barcode may be a one-dimensional barcode (also called a barcode) or a two-dimensional barcode (also called a two-dimensional code).
  • the barcode information may be barcode data or a barcode image of the barcode, or may be barcode data or a barcode image of the two-dimensional code.
  • step 130 the bar code image corresponding to the bar code information of the service is displayed, and the user terminal scans and pays the service to the payment server.
  • the self-service printing device After receiving the order creation response returned by the payment server, the self-service printing device extracts the barcode information from the barcode service, and if the barcode information is barcode data, the barcode image is drawn by using the barcode data, and is displayed to the user through the display function module; The barcode information is a barcode image, and the barcode image is displayed to the user through the display function module.
  • the user scans the bar code image displayed by the self-printing device with his own terminal, parses the bar code data from the bar code image, and initiates payment for the service to the payment server according to the identifier of the current service obtained after decoding.
  • the specific payment process can be implemented by referring to the process of scanning code payment in the prior art, and details are not described herein.
  • step 230 after the user successfully pays the service, the message that the service has been paid is sent to the self-service printing device.
  • step 140 after receiving the message that the payment server has paid for the service, the printing service is performed according to the user's instructions.
  • the payment server After the user's terminal completes the payment for the current service through the interaction with the payment server, the payment server sends a message that the service has been paid to the self-service printing device that initiates the order creation request of the current service.
  • the self-service printing device After receiving the message that the service has been paid, the self-service printing device executes the specified service item according to the parameters indicated by the user for the service. If the service project is completed, the service is successfully completed.
  • the self-service printing device can send alarm information to the maintenance personnel.
  • the contact information of the maintenance personnel can be preset in the self-service printing device.
  • the self-service printing device can read the error information of the device, and determine the maintenance item category according to the error information.
  • the identifier of the device the maintenance personnel can uniquely determine the information of a self-service printing device, such as the serial number of the device or the installation address of the device
  • the maintenance items are encapsulated in the alarm information and sent to the maintenance personnel.
  • maintenance items can include replacing ink cartridges, adding paper, equipment failures, and the like.
  • the self-service printing device can send alarm information to the maintenance personnel in various communication modes, such as short messages and instant messages, without limitation.
  • the self-service printing device according to the user's print instruction, the self-service printing device generates the billing information of the current service, and sends it to the payment server in the order creation request, and the payment server generates the barcode information of the current service.
  • the self-service printing device displays the corresponding barcode image to the user's terminal and scans and pays to the payment server.
  • the self-printing device After receiving the payment success message from the payment server, the self-printing device performs the user's instruction printing.
  • the service enables the user to manually input the fee amount in the self-service printing service process, and the operation is simpler, the efficiency of the self-service printing service is improved, and the user experience is improved.
  • unmanned printers a self-service printing device deployed in a campus, an office building, etc.
  • a third-party payment platform to pay for printing services.
  • the terminal of the user who installs the third party payment platform client pays the App (application), the unmanned printer, and the payment server of the third party payment platform (a payment server)
  • App application
  • the unmanned printer and the payment server of the third party payment platform (a payment server)
  • Figure 3 The interaction process between them is shown in Figure 3.
  • the user enters a print indication (a type of print indication) on the unmanned printer, including the number of prints, black and white or color print, single-sided print, or double-sided print.
  • a print indication a type of print indication
  • the unmanned printer calculates the total cost of the printing service according to the user's printing instruction, and packages the total cost, service item (print), and payee account in the order creation request, and sends it to the payment server.
  • the payment server receives the order creation request, creates a payment order for the service, generates an order number uniquely representing the service, encodes the order number to generate the QR code barcode data, and encapsulates it in the order creation response and returns it to the unmanned printer.
  • the unmanned printer draws the QR code barcode data into a two-dimensional code image and displays it to the user.
  • the user scans the two-dimensional code image displayed by the unmanned printer using the payment app on the terminal, and the payment application uses the decoded order number to initiate an order payment request to the payment server.
  • the payment server receives the order payment request, and obtains the order details such as the total amount of the fee, the service item, and the payee account according to the order number, and returns to the payment application in the order payment response.
  • the payment app displays the order details, and the user is asked to confirm the payment. After the user confirms, a confirmation payment request is sent to the payment server. According to the setting of the payment process, the user may need to enter a password or fingerprint verification process when confirming the payment.
  • the payment server receives the confirmation payment request, and transfers the total amount of the payment from the user's account to the payee account. After the transfer is successful, the message that the service has been paid is sent to the unmanned printer.
  • the unmanned printer After receiving the message that the service has been paid by the service, the unmanned printer performs the printing operation according to the user's print instruction.
  • the unmanned printer reads the fault information of the machine and determines the reason for the failure: if the reason for the failure is insufficient paper, send an alarm message of “need to add paper” to the mobile phone number of the preset maintenance personnel; if the reason for the failure is If the ink cartridge cannot be used any more, send the alarm message “Need to replace the ink cartridge” to the maintenance personnel's mobile phone number. If the cause of the failure is other, send the alarm message of “Device Failure” to the mobile phone number of the maintenance personnel. The operator receives the alarm message and performs the corresponding device maintenance operation.
  • the embodiment of the present specification further provides an implementation device for a self-service printing service applied to a self-service printing device, and an implementation device for a self-service printing service applied to a payment server.
  • Both devices can be implemented in software or in combination of hardware or combination of hardware and software.
  • the corresponding computer program instructions are read into the memory by the self-service printing device or the CPU (Central Process Unit) of the computer device.
  • the self-service printing device or the computer device in which the self-service printing service implementation device is located usually includes other hardware such as a chip for transmitting and receiving wireless signals. And/or other hardware such as a board for implementing network communication functions.
  • FIG. 5 is a device for implementing a self-service printing service according to an embodiment of the present disclosure, which is applied to a self-service printing device, and includes an order creation request sending unit, an order creation response receiving unit, a barcode image display unit, and a text.
  • the order creation request sending unit is configured to send an order creation request to the payment server after receiving the user's print instruction, wherein the order creation request includes generating the current service according to the user's print instruction
  • the billing information receiving unit is configured to receive an order creation response returned by the payment server, and includes barcode information of the current service generated by the payment server
  • the barcode image display unit is configured to display the barcode corresponding to the barcode information
  • the image is sent to the payment server to pay for the service after the user's terminal scans
  • the print instruction execution unit is configured to perform the print service according to the user's print instruction after receiving the payment service server's message that the service has been paid.
  • the device further includes: an alarm information sending unit, configured to send the alarm information to the maintenance personnel when the document printing service fails to complete successfully.
  • the alarm information includes: an identifier of the self-service printing device and a maintenance item category; and the maintenance item category includes one or more of the following items: replacing the ink cartridge, adding paper, and equipment failure.
  • the charging information includes: a total amount of the current service fee calculated according to the user's fingerprint indication.
  • the barcode information includes: barcode data or a barcode image of the two-dimensional code.
  • the device includes an order creation request receiving unit, a barcode information generating unit, and a payment success notification unit, wherein: the order The request request receiving unit is configured to receive an order creation request sent by the self-service printing device, where the self-service printing device includes charging information of the current service generated according to the user's printing indication; the barcode information generating unit is configured to generate the current service.
  • the barcode information is returned to the self-service printing device, and the self-service printing device displays the corresponding barcode image to the user's terminal to scan for the service; the payment success notification unit is used to successfully pay the service. After that, the message that the service has been paid is sent to the self-service printing device.
  • the charging information includes: a total amount of fees calculated by the self-service printing device according to the user's printing instructions.
  • the barcode information includes: barcode data or a barcode image of the two-dimensional code.
  • Embodiments of the present specification provide a self-service printing device that includes a memory and a processor.
  • the computer stores a computer program executable by the processor; and when the processor runs the stored computer program, the processor executes the steps of the implementation method of the self-service printing service applied to the self-service printing device in the embodiment of the present specification.
  • the steps of the implementation of the self-service printing service applied to the self-service printing device please refer to the previous content, and will not be repeated.
  • Embodiments of the present specification provide a computer device including a memory and a processor.
  • the computer stores a computer program executable by the processor; when the processor runs the stored computer program, the processor executes the steps of the implementation method of the self-service printing service applied to the payment server in the embodiment of the present specification.
  • the steps of the implementation method of the self-service printing service applied to the payment server please refer to the previous content, and will not be repeated.
  • Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform self-service texts applied to self-service printing devices in embodiments of the present specification
  • the various steps of the implementation of the printed service please refer to the previous content, and will not be repeated.
  • Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform a self-service printing service applied to a payment server in an embodiment of the present specification Implement the various steps of the method.
  • a processor executes computer programs that, when executed by a processor, performs a self-service printing service applied to a payment server in an embodiment of the present specification.
  • a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
  • processors CPUs
  • input/output interfaces network interfaces
  • memory volatile and non-volatile memory
  • the memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory.
  • RAM random access memory
  • ROM read only memory
  • Memory is an example of a computer readable medium.
  • Computer readable media including both permanent and non-persistent, removable and non-removable media, can be stored by any method or technology.
  • the information can be computer readable instructions, data structures, modules of programs, or other data.
  • Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device.
  • computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.
  • embodiments of the present specification can be provided as a method, system, or computer program product.
  • embodiments of the present specification can take the form of an entirely hardware embodiment, an entirely software embodiment or a combination of software and hardware.
  • embodiments of the present specification can take the form of a computer program product embodied on one or more computer usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer usable program code embodied therein. .

Abstract

Disclosed is a method for realizing a self-help printing service, which is applied to a self-help printing device. The method comprises: after a printing instruction of a user is received, sending an order creation request to a payment service end, wherein the order creation request comprises generating billing information of the service according to the printing instruction of the user (110); receiving an order creation response returned by the payment service end, wherein the order creation response comprises barcode information, generated by the payment service end, of the service (120); displaying a barcode image corresponding to the barcode information, so that a terminal of the user scans the barcode image and then pays the payment service end for the service (130); and after a message, indicating that the service has been paid, from the payment service end is received, performing a printing service according to the printing instruction of the user (140).

Description

自助文印服务的实现方法和装置Method and device for implementing self-service printing service 技术领域Technical field
本说明书涉及网络通信技术领域,尤其涉及一种自助文印服务的实现方法和装置。The present specification relates to the field of network communication technologies, and in particular, to a method and an apparatus for implementing a self-service printing service.
背景技术Background technique
随着网络技术的发展,自助服务在人们的日常生活中日益普及。自助服务具有较低的经营成本,增加了自身的竞争力,同时其高效和便捷也给用户带来了更好的感受。With the development of network technology, self-service has become increasingly popular in people's daily lives. Self-service has lower operating costs and increases its own competitiveness, while its efficiency and convenience also bring users a better feeling.
自助文印服务包括自助打印、复印、扫描等功能中的一项到多项。在各处摆放的自助打印机、自助复印机、或者自助打印/复印多功能一体机等自助设备上,无需服务人员,用户可以随时自行完成打印文件、照片、复印材料等事项。用户在自助文印服务中的操作越简单,完成事项的效率越高,体验越好。The self-service printing service includes one or more of self-service printing, copying, scanning and other functions. On self-service devices such as self-service printers, self-service copiers, or self-service printing/copying MFPs, there is no need for service personnel. Users can complete printing documents, photos, and copy materials at any time. The simpler the user's operation in the self-service print service, the higher the efficiency of the completed matter and the better the experience.
发明内容Summary of the invention
有鉴于此,本说明书提供一种自助文印服务的实现方法,应用在自助文印设备上,所述方法包括:In view of this, the present specification provides a method for implementing a self-service printing service, which is applied to a self-service printing device, and the method includes:
在收到用户的文印指示后,向支付服务端发送订单创建请求,所述订单创建请求中包括根据用户的文印指示生成本次服务的计费信息;After receiving the user's print instruction, sending an order creation request to the payment server, where the order creation request includes generating billing information of the current service according to the user's print instruction;
接收支付服务端返回的订单创建响应,其中包括支付服务端生成的本次服务的条码信息;Receiving an order creation response returned by the payment server, which includes barcode information of the current service generated by the payment server;
展示所述条码信息对应的条码图像,供用户的终端扫描后向支付服务端对本次服务付费;Displaying a bar code image corresponding to the bar code information, for the user terminal to scan and paying the service to the payment server;
在收到支付服务端本次服务已支付的消息后,根据用户的文印指示进行文印服务。After receiving the message that the payment server has paid for the service, the service is printed according to the user's instructions.
本说明书提供的一种自助文印服务的实现方法,应用在支付服务端,所述方法包括:The method for implementing the self-service printing service provided by the present specification is applied to a payment server, and the method includes:
接收自助文印设备发送的订单创建请求,其中包括自助文印设备根据用户的文印指示生成的本次服务的计费信息;Receiving an order creation request sent by the self-service printing device, which includes charging information of the current service generated by the self-service printing device according to the user's printing indication;
生成本次服务的条码信息,并返回给所述自助文印设备,供自助文印设备展示对应的条码图像给用户的终端扫描,以对本次服务进行支付;Generating bar code information of the service and returning to the self-service printing device for the self-service printing device to display the corresponding barcode image to the user's terminal for scanning to pay for the service;
在用户成功支付本次服务后,向所述自助文印设备发送本次服务已支付的消息。After the user successfully pays the service, the message that the service has been paid is sent to the self-service printing device.
本说明书还提供了一种自助文印服务的实现装置,应用在自助文印设备上,所述装置包括:The present specification also provides an implementation device for a self-service printing service, which is applied to a self-service printing device, and the device includes:
订单创建请求发送单元,用于在收到用户的文印指示后,向支付服务端发送订单创建请求,所述订单创建请求中包括根据用户的文印指示生成本次服务的计费信息;The order creation request sending unit is configured to send an order creation request to the payment server after receiving the user's print instruction, where the order creation request includes generating billing information of the current service according to the user's print instruction;
订单创建响应接收单元,用于接收支付服务端返回的订单创建响应,其中包括支付服务端生成的本次服务的条码信息;An order creation response receiving unit, configured to receive an order creation response returned by the payment server, where the barcode information of the current service generated by the payment server is included;
条码图像展示单元,用于展示所述条码信息对应的条码图像,供用户的终端扫描后向支付服务端对本次服务付费;a barcode image display unit, configured to display a barcode image corresponding to the barcode information, for the user terminal to scan and pay the service to the payment service terminal;
文印指示执行单元,用于在收到支付服务端本次服务已支付的消息后,根据用户的文印指示进行文印服务。The printing instruction execution unit is configured to perform the printing service according to the user's printed instructions after receiving the payment service server's message that the service has been paid.
本说明书提供的一种自助文印服务的实现装置,应用在支付服务端,所述装置包括:The device for implementing the self-service printing service provided by the present specification is applied to a payment server, and the device includes:
订单创建请求接收单元,用于接收自助文印设备发送的订单创建请求,其中包括自助文印设备根据用户的文印指示生成的本次服务的计费信息;An order creation request receiving unit, configured to receive an order creation request sent by the self-service printing device, where the self-service printing device generates charging information of the current service generated according to the user's printing indication;
条码信息生成单元,用于生成本次服务的条码信息,并返回给所述自助文印设备,供自助文印设备展示对应的条码图像给用户的终端扫描,以对本次服务进行支付;a barcode information generating unit, configured to generate barcode information of the current service, and return the barcode information to the self-service printing device, and the self-service printing device displays the corresponding barcode image to scan the terminal of the user to pay for the service;
支付成功通知单元,用于在用户成功支付本次服务后,向所述自助文印设备发送本次服务已支付的消息。The payment success notification unit is configured to send the message that the service has been paid to the self-service printing device after the user successfully pays the service.
本说明书提供的一种自助文印设备,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行上述应用在自助文印设备上的自助文印服务的实现方法所述的步骤。A self-service printing device provided by the present specification includes: a memory and a processor; the memory stores a computer program executable by the processor; and when the processor runs the computer program, executing the application in the self-service printing The steps described in the method of implementing the self-service print service on the device.
本说明书提供的一种计算机设备,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行上述应用在支付服务端的自助文印服务的实现方法所述的步骤。The computer device provided by the present specification includes: a memory and a processor; the memory stores a computer program executable by the processor; and when the processor runs the computer program, executes the self-service text of the application on the payment server The steps described in the method of implementing the print service.
本说明书提供的一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器运行时,执行上述应用在自助文印设备上的自助文印服务的实现方法所述的步骤。The present specification provides a computer readable storage medium having stored thereon a computer program, the computer program being executed by a processor, performing the steps described above for implementing the self-service printing service on the self-service printing device .
本说明书还提供了一种计算机可读存储介质,其上存储有计算机程序,所述计算机 程序被处理器运行时,执行上述应用在支付服务端的自助文印服务的实现方法所述的步骤。The present specification also provides a computer readable storage medium having stored thereon a computer program, the computer program being executed by the processor, executing the steps described above in the method of implementing the self-service print service of the payment server.
由以上技术方案可见,本说明书的实施例中,由自助文印设备根据用户的文印指示生成本次服务的计费信息,在订单创建请求中发送给支付服务端,收到支付服务端生成的本次服务的条码信息后,展示给用户的终端扫描并向支付服务端付款,支付服务端在用户支付成功后通知自助文印设备进行用户指示的文印服务,使得用户在自助文印服务过程中无需手动输入费用金额,减少了用户的操作,提高了自助服务的效率。It can be seen from the above technical solution that in the embodiment of the present specification, the self-service printing device generates the charging information of the current service according to the user's printing instructions, and sends the payment information to the payment server in the order creation request, and the payment server is generated. After the bar code information of the service, the terminal displayed to the user scans and pays to the payment server, and the payment server notifies the self-service printing device to perform the printing service indicated by the user after the user pays the payment, so that the user is in the self-service printing service. There is no need to manually enter the fee amount during the process, which reduces the user's operation and improves the efficiency of self-service.
附图说明DRAWINGS
图1是本说明书实施例中一种应用在自助文印设备上的自助文印服务的实现方法的流程图;1 is a flow chart of a method for implementing a self-service printing service applied to a self-service printing device in an embodiment of the present specification;
图2是本说明书实施例中一种应用在支付服务端的自助文印服务的实现方法的流程图;2 is a flowchart of a method for implementing a self-service printing service applied to a payment server in an embodiment of the present specification;
图3是本说明书应用示例中一种用户、用户的终端、无人打印机与支付服务器之间的交互流程图;3 is a flow chart of interaction between a user, a user's terminal, an unmanned printer, and a payment server in an application example of the present specification;
图4是运行本说明书实施例的自助文印设备或计算机设备的一种硬件结构图;4 is a hardware structural diagram of a self-service printing device or a computer device running an embodiment of the present specification;
图5是本说明书实施例中一种应用在自助文印设备上的自助文印服务的实现装置的逻辑结构图;5 is a logical structural diagram of an apparatus for implementing a self-service printing service applied to a self-service printing device in an embodiment of the present specification;
图6是本说明书实施例中一种应用在支付服务端的自助文印服务的实现装置的逻辑结构图。FIG. 6 is a logical structural diagram of an apparatus for implementing a self-service print service applied to a payment server in the embodiment of the present specification.
具体实施方式Detailed ways
本说明书的实施例提出一种新的自助文印服务的实现方法,按照用户的文印指示,自助文音设备生成本次服务的计费信息并发送给支付服务端,支付服务端生成本次服务的条码信息返回给自助文印设备,供用户的终端扫描自助文印设备展示的条码图像后进行付费,在收到支付服务端支付成功的消息后,自助文印设备按照用户的文印指示进行文印服务,用户在自助服务的过程中不需手动输入费用金额,操作更为简便,提高了自助文印服务的效率,改善了用户体验。The embodiment of the present specification proposes a new self-service printing service implementation method. According to the user's printing instructions, the self-service audio device generates the charging information of the current service and sends it to the payment server, and the payment server generates this time. The bar code information of the service is returned to the self-service printing device, and the user terminal scans the barcode image displayed by the self-service printing device and then pays. After receiving the payment success message, the self-service printing device follows the user's printing instruction. For the printing service, the user does not need to manually input the fee amount in the self-service process, the operation is simpler, the efficiency of the self-service printing service is improved, and the user experience is improved.
本说明书的实施例中,自助文印设备包括能够由用户自助进行打印、复印、扫描、 和/或传真等事项的自助设备,如自助打印机、自助复印机、自助照片打印机、自助打印/复印多功能一体机等等,不做限定。In the embodiment of the present specification, the self-service printing device includes a self-service device capable of self-printing, copying, scanning, and/or faxing by the user, such as a self-service printer, a self-service copying machine, a self-service photo printer, and a self-service printing/copying function. One machine, etc., is not limited.
本说明书的实施例中,自助文印设备与支付服务端、用户的终端与支付服务端之间通过网络相互可访问。其中,用户的终端可以是手机、平板电脑、PC(Personal Computer,个人电脑)、笔记本等设备;支付服务端可以运行在一个物理或逻辑服务器上,也可以是由两个或两个以上分担不同职责的物理或逻辑服务器、相互协同来实现本说明书实施例中服务器的各项功能。本说明书实施例对用户的终端、支付服务端的种类,以及用户的终端与支付服务端之间、自助文印设备与支付服务端之间通信网络的类型、协议等均不做限定。In the embodiment of the present specification, the self-service printing device and the payment server, the user's terminal, and the payment server are mutually accessible through a network. The user terminal may be a mobile phone, a tablet computer, a PC (Personal Computer), a notebook, etc.; the payment server may run on a physical or logical server, or may be shared by two or more. The physical or logical servers of the responsibilities cooperate with each other to implement the functions of the server in the embodiments of the present specification. The embodiment of the present specification does not limit the type of the user's terminal, the payment server, and the type and protocol of the communication network between the user's terminal and the payment server, and between the self-service printing device and the payment server.
本说明书的实施例中,自助文印服务的实现方法运行在自助文印设备上的流程如图1所示,运行在支付服务端的流程如图2所示。In the embodiment of the present specification, the process of implementing the self-service printing service on the self-service printing device is as shown in FIG. 1 , and the flow running on the payment server is as shown in FIG. 2 .
在自助文印设备上,步骤110,在收到用户的文印指示后,向支付服务端发送订单创建请求,订单创建请求中包括根据用户的文印指示生成本次服务的计费信息。On the self-service printing device, step 110, after receiving the user's printing instruction, sends an order creation request to the payment server, and the order creation request includes generating charging information of the current service according to the user's printing instructions.
在支付服务端,步骤210,接收自助文印设备发送的订单创建请求,其中包括自助文印设备根据用户的文印指示生成的本次服务的计费信息。At the payment server, in step 210, the order creation request sent by the self-service printing device is received, which includes the charging information of the current service generated by the self-service printing device according to the user's printing instruction.
自助文印设备通常带有显示功能模块和输入功能模块,用户可以通过这两个功能模块指定要使用的服务项目、以及要使用服务项目的各种参数,来作为本次服务的文印指示。可选择的服务项目及其参数可根据实际应用场景的需求以及所采用的自助文印设备确定,例如,对自助打印/复印机,用户本次服务的文印指示可以包括要使用的服务项目是打印、要打印的文档页数、双面还是单面打印、打印份数、彩色打印还是黑白打印等等。The self-service printing device usually has a display function module and an input function module, and the user can specify the service item to be used and the various parameters of the service item to be used as the printing instruction of the service through the two function modules. The optional service items and their parameters can be determined according to the needs of the actual application scenario and the self-service printing device used. For example, for the self-service printing/copier, the user's current printing service instructions may include that the service item to be used is printed. , the number of pages to be printed, double-sided or single-sided printing, number of copies, color printing, black and white printing, and so on.
在用户输入文印指示后,自助文印设备根据用户的文印指示生成本次服务的计费信息,并将计费信息封装在订单创建请求中发送给支付服务端。自助文印设备可以将用户的文印指示中与计费相关的内容作为计费信息,发送给支付服务端,由支付服务端根据这些与计费相关的内容来计算出本次文印服务的费用总额。自助文印设备也可以根据用户的文印指示计算得出本次服务的费用总额,将费用总额作为计费信息在订单创建请求中发送给支付服务端。After the user inputs the print instruction, the self-service printing device generates the billing information of the current service according to the user's print instruction, and encapsulates the billing information in the order creation request and sends the billing information to the payment server. The self-service printing device can send the content related to the charging in the user's printing instruction as charging information to the payment server, and the payment server calculates the printing service according to the content related to the charging. Total cost. The self-service printing device can also calculate the total cost of the service according to the user's printing instructions, and send the total amount of the fee as billing information to the payment server in the order creation request.
自助文印设备还可以在订单创建请求中携带其他与本次服务相关的业务信息,如本设备的标识(可以用来在支付服务端唯一代表一台自助文音设备的信息)、本设备的地 址、收款账号等,不做限定。The self-service printing device can also carry other service information related to the service in the order creation request, such as the identifier of the device (which can be used to uniquely represent the information of a self-service audio device on the payment server), and the device Address, collection account, etc., are not limited.
在支付服务端,步骤220,生成本次服务的条码信息,并返回给该自助文印设备,供自助文印设备展示对应的条码图像给用户的终端扫描,以对本次服务进行支付。On the payment server, in step 220, the barcode information of the current service is generated and returned to the self-service printing device, and the self-service printing device displays the corresponding barcode image to the user's terminal for scanning to pay for the service.
在自助文印设备上,步骤120,接收支付服务端返回的订单创建响应,其中包括支付服务端生成的本次服务的条码信息。On the self-service printing device, in step 120, the order creation response returned by the payment server is received, which includes the bar code information of the current service generated by the payment server.
支付服务端在收到订单创建请求后,为本次服务的支付创建支付订单,生成本次服务的条码信息,条码信息中携带有本次服务的标识。本次服务的标识可以是能够在支付服务端唯一代表本次服务的某个字段、或某些字段的组合,该字段或该些字段的组合可以在后续的用户支付流程中用来表明用户付款的对象。例如,支付服务端可以为本次服务创建一个订单,生成唯一代表该订单的订单标识,并将订单标识编码后生成条码信息。After receiving the order creation request, the payment server creates a payment order for the payment of the service, and generates barcode information of the current service. The barcode information carries the identifier of the current service. The identifier of the service may be a field that can uniquely represent the service on the payment server, or a combination of certain fields, and the field or a combination of the fields can be used to indicate user payment in a subsequent user payment process. Object. For example, the payment server can create an order for the service, generate an order ID that uniquely represents the order, and encode the order ID to generate bar code information.
支付服务端还可以从订单创建请求中提取、和/或从支付服务端维护的业务数据中获得与本次服务相关的其他业务信息,用来生成条码信息,本说明书的实施例不做限定。例如,条码信息中还可以携带收款方账号、费用总额等。The payment server may also extract, and/or obtain, other service information related to the current service from the service data maintained by the payment server to generate the barcode information. The embodiment of the present specification is not limited. For example, the barcode information may also carry the payee account number, the total amount of the fee, and the like.
支付服务端可以对本次服务的标识、或本次服务的标识及其他业务信息进行编码后生成条码数据(通常是一个字符串),并将条码数据作为条码信息,封装在订单创建响应中返回给自助文印设备;也可以将编码得到的条码数据绘制为条码图像后,将条码图像作为条码信息,封装在订单创建响应中返回给自助文印设备。The payment server may encode the identifier of the service, or the identifier of the service and other service information to generate barcode data (usually a string), and package the barcode data as barcode information in the order creation response. For the self-service printing device; the barcode data obtained by the coding may be drawn as a barcode image, and the barcode image is encapsulated in the order creation response and returned to the self-service printing device.
其中,条码可以是一维条码(也称条形码),也可以是二维条码(也称二维码)。对应的,条码信息可以是条形码的条码数据或条码图像,也可以是二维码的条码数据或条码图像。The barcode may be a one-dimensional barcode (also called a barcode) or a two-dimensional barcode (also called a two-dimensional code). Correspondingly, the barcode information may be barcode data or a barcode image of the barcode, or may be barcode data or a barcode image of the two-dimensional code.
在自助文印设备上,步骤130,展示本次服务的条码信息对应的条码图像,供用户的终端扫描后向支付服务端对本次服务付费。On the self-service printing device, in step 130, the bar code image corresponding to the bar code information of the service is displayed, and the user terminal scans and pays the service to the payment server.
自助文印设备在收到支付服务端返回的订单创建响应后,从中提取出条码信息,如果条码信息是条码数据,则采用条码数据绘制出对应的条码图像,通过显示功能模块显示给用户;如果条码信息是条码图像,则通过显示功能模块将该条码图像显示给用户。After receiving the order creation response returned by the payment server, the self-service printing device extracts the barcode information from the barcode service, and if the barcode information is barcode data, the barcode image is drawn by using the barcode data, and is displayed to the user through the display function module; The barcode information is a barcode image, and the barcode image is displayed to the user through the display function module.
用户使用自己的终端扫描自助文印设备展示的条码图像,从条码图像中解析出条码数据,按照解码后得到的本次服务的标识向支付服务端发起对本次服务的支付。具体的支付过程可以参照现有技术中扫码支付的流程来实现,不再赘述。The user scans the bar code image displayed by the self-printing device with his own terminal, parses the bar code data from the bar code image, and initiates payment for the service to the payment server according to the identifier of the current service obtained after decoding. The specific payment process can be implemented by referring to the process of scanning code payment in the prior art, and details are not described herein.
在支付服务端,步骤230,在用户成功支付本次服务后,向该自助文印设备发送本次服务已支付的消息。At the payment server, in step 230, after the user successfully pays the service, the message that the service has been paid is sent to the self-service printing device.
在自助文印设备上,步骤140,在收到支付服务端本次服务已支付的消息后,根据用户的文印指示进行文印服务。On the self-service printing device, in step 140, after receiving the message that the payment server has paid for the service, the printing service is performed according to the user's instructions.
在用户的终端通过与支付服务端之前的交互,完成对本次服务的支付后,支付服务端向发起本次服务的订单创建请求的自助文印设备发送本次服务已支付的消息。After the user's terminal completes the payment for the current service through the interaction with the payment server, the payment server sends a message that the service has been paid to the self-service printing device that initiates the order creation request of the current service.
自助文印设备在收到本次服务已支付的消息后,按照用户对本次服务的文印指示的参数,执行文印指示指定的服务项目。如果服务项目执行完毕,则本次服务成功完成。After receiving the message that the service has been paid, the self-service printing device executes the specified service item according to the parameters indicated by the user for the service. If the service project is completed, the service is successfully completed.
如果本次服务未能成功完成,自助文印设备可以向维护人员发送告警信息。可以在自助文印设备中预设维护人员的联系方式,在某次服务的服务项目未能执行完毕后,自助文印设备可以读取本设备的错误信息,根据错误信息确定维护事项类别,将本设备的标识(维护人员可以唯一确定一台自助文印设备的信息,如设备序列号或设备的安装地址等)和维护事项类别封装在告警信息中,发送给维护人员。例如,维护事项类别可以包括更换墨盒、添加纸张、设备故障等。自助文印设备可以采用各种通信方式向维护人员发送告警信息,如短信、即时消息等,不做限定。If the service is not successfully completed, the self-service printing device can send alarm information to the maintenance personnel. The contact information of the maintenance personnel can be preset in the self-service printing device. After the service item of a certain service fails to be executed, the self-service printing device can read the error information of the device, and determine the maintenance item category according to the error information. The identifier of the device (the maintenance personnel can uniquely determine the information of a self-service printing device, such as the serial number of the device or the installation address of the device) and the maintenance items are encapsulated in the alarm information and sent to the maintenance personnel. For example, maintenance items can include replacing ink cartridges, adding paper, equipment failures, and the like. The self-service printing device can send alarm information to the maintenance personnel in various communication modes, such as short messages and instant messages, without limitation.
可见,本说明书的实施例中,按照用户的文印指示,自助文印设备生成本次服务的计费信息,在订单创建请求中发送给支付服务端,支付服务端生成本次服务的条码信息返回给自助文印设备,自助文印设备将对应的条码图像展示给用户的终端扫描并向支付服务端付款,在收到支付服务端支付成功的消息后自助文印设备进行用户指示的文印服务,使得用户在自助文印服务过程中无需手动输入费用金额,操作更为简便,提高了自助文印服务的效率,改善了用户体验。It can be seen that, in the embodiment of the present specification, according to the user's print instruction, the self-service printing device generates the billing information of the current service, and sends it to the payment server in the order creation request, and the payment server generates the barcode information of the current service. Returning to the self-service printing device, the self-service printing device displays the corresponding barcode image to the user's terminal and scans and pays to the payment server. After receiving the payment success message from the payment server, the self-printing device performs the user's instruction printing. The service enables the user to manually input the fee amount in the self-service printing service process, and the operation is simpler, the efficiency of the self-service printing service is improved, and the user experience is improved.
上述对本说明书特定实施例进行了描述。其它实施例在所附权利要求书的范围内。在一些情况下,在权利要求书中记载的动作或步骤可以按照不同于实施例中的顺序来执行并且仍然可以实现期望的结果。另外,在附图中描绘的过程不一定要求示出的特定顺序或者连续顺序才能实现期望的结果。在某些实施方式中,多任务处理和并行处理也是可以的或者可能是有利的。The foregoing description of the specific embodiments of the specification has been described. Other embodiments are within the scope of the following claims. In some cases, the actions or steps recited in the claims can be performed in a different order than the embodiments and still achieve the desired results. In addition, the processes depicted in the figures are not necessarily in a particular order or in a sequential order to achieve the desired results. In some embodiments, multitasking and parallel processing are also possible or may be advantageous.
在本说明书的一个应用示例中,部署在校园、写字楼等地域的若干台无人打印机(一种自助文印设备)支持过第三方支付平台来对打印服务付款。当用户使用某台无人打印机时,用户、安装有第三方支付平台客户端支付App(应用程序)的用户的终端、无人 打印机、与第三方支付平台的支付服务器(一种支付服务端)之间的交互流程如图3所示。In one application example of this specification, several unmanned printers (a self-service printing device) deployed in a campus, an office building, etc., support a third-party payment platform to pay for printing services. When the user uses an unmanned printer, the user, the terminal of the user who installs the third party payment platform client pays the App (application), the unmanned printer, and the payment server of the third party payment platform (a payment server) The interaction process between them is shown in Figure 3.
用户在无人打印机上输入打印指示(一种文印指示),包括打印张数、黑白打印还是彩色打印、单面打印还是双面打印等。The user enters a print indication (a type of print indication) on the unmanned printer, including the number of prints, black and white or color print, single-sided print, or double-sided print.
无人打印机根据用户的打印指示,计算得到本次打印服务的费用总额,将费用总额、服务项目(打印)、收款方账户封装在订单创建请求中,发送给支付服务器。The unmanned printer calculates the total cost of the printing service according to the user's printing instruction, and packages the total cost, service item (print), and payee account in the order creation request, and sends it to the payment server.
支付服务器收到订单创建请求,为本次服务创建支付订单,生成唯一代表本次服务的订单号,将订单号编码后生成二维码条码数据,封装在订单创建响应中返回给无人打印机。The payment server receives the order creation request, creates a payment order for the service, generates an order number uniquely representing the service, encodes the order number to generate the QR code barcode data, and encapsulates it in the order creation response and returns it to the unmanned printer.
无人打印机将二维码条码数据绘制为二维码图像,显示给用户。The unmanned printer draws the QR code barcode data into a two-dimensional code image and displays it to the user.
用户使用自己终端上的支付App扫描无人打印机显示的二维码图像,支付App采用解码得到的订单编号,向支付服务器发起订单支付请求。The user scans the two-dimensional code image displayed by the unmanned printer using the payment app on the terminal, and the payment application uses the decoded order number to initiate an order payment request to the payment server.
支付服务器收到订单支付请求,按照其中的订单编号查询得到费用总额、服务项目、收款方账户等订单详情,在订单支付响应中返回给支付App。The payment server receives the order payment request, and obtains the order details such as the total amount of the fee, the service item, and the payee account according to the order number, and returns to the payment application in the order payment response.
支付App显示订单详情,请用户确认进行支付。在用户确认后,向支付服务器发送确认支付请求。根据支付流程的设定,用户在确认支付时可能需要输入密码或指纹等验证过程。The payment app displays the order details, and the user is asked to confirm the payment. After the user confirms, a confirmation payment request is sent to the payment server. According to the setting of the payment process, the user may need to enter a password or fingerprint verification process when confirming the payment.
支付服务器收到确认支付请求,从用户的账户将费用总额的款项转账给收款方账户。转账成功后,向无人打印机发送本次服务已支付的消息。The payment server receives the confirmation payment request, and transfers the total amount of the payment from the user's account to the payee account. After the transfer is successful, the message that the service has been paid is sent to the unmanned printer.
无人打印机在收到本次服务已支付的消息后,按照用户的打印指示执行打印操作。After receiving the message that the service has been paid by the service, the unmanned printer performs the printing operation according to the user's print instruction.
如果打印操作成功完成,用户拿到打印的文件,本次打印服务结束。在打印失败时,无人打印机读取本机的故障信息,判断失败原因:如果失败原因是纸张不足,向预置的维护人员的手机号码发送“需要添加纸张”的告警短信;如果失败原因是墨盒无法继续使用,向维护人员的手机号码发送“需要更换墨盒”的告警短信;如果失败原因是其他,则向维护人员的手机号码发送“设备故障”的告警短信。运营人员收到告警短信,执行相应的设备维护操作。If the print operation is successfully completed and the user gets the printed file, the print service ends. When the printing fails, the unmanned printer reads the fault information of the machine and determines the reason for the failure: if the reason for the failure is insufficient paper, send an alarm message of “need to add paper” to the mobile phone number of the preset maintenance personnel; if the reason for the failure is If the ink cartridge cannot be used any more, send the alarm message “Need to replace the ink cartridge” to the maintenance personnel's mobile phone number. If the cause of the failure is other, send the alarm message of “Device Failure” to the mobile phone number of the maintenance personnel. The operator receives the alarm message and performs the corresponding device maintenance operation.
与上述流程实现对应,本说明书的实施例还提供了一种应用在自助文印设备上的自助文印服务的实现装置,和一种应用在支付服务端的自助文印服务的实现装置。这两种 装置均可以通过软件实现,也可以通过硬件或者软硬件结合的方式实现。以软件实现为例,作为逻辑意义上的装置,是通过自助文印设备或所在计算机设备的CPU(Central Process Unit,中央处理器)将对应的计算机程序指令读取到内存中运行形成的。从硬件层面而言,除了图4所示的CPU、内存以及存储器之外,自助文印服务的实现装置所在的自助文印设备或计算机设备通常还包括用于进行无线信号收发的芯片等其他硬件,和/或用于实现网络通信功能的板卡等其他硬件。Corresponding to the above-mentioned process implementation, the embodiment of the present specification further provides an implementation device for a self-service printing service applied to a self-service printing device, and an implementation device for a self-service printing service applied to a payment server. Both devices can be implemented in software or in combination of hardware or combination of hardware and software. Taking the software implementation as an example, as a logical device, the corresponding computer program instructions are read into the memory by the self-service printing device or the CPU (Central Process Unit) of the computer device. From the hardware level, in addition to the CPU, memory and memory shown in FIG. 4, the self-service printing device or the computer device in which the self-service printing service implementation device is located usually includes other hardware such as a chip for transmitting and receiving wireless signals. And/or other hardware such as a board for implementing network communication functions.
图5所示为本说明书实施例提供的一种自助文印服务的实现装置,应用在自助文印设备上,所述装置包括订单创建请求发送单元、订单创建响应接收单元、条码图像展示单元和文印指示执行单元,其中:订单创建请求发送单元用于在收到用户的文印指示后,向支付服务端发送订单创建请求,所述订单创建请求中包括根据用户的文印指示生成本次服务的计费信息;订单创建响应接收单元用于接收支付服务端返回的订单创建响应,其中包括支付服务端生成的本次服务的条码信息;条码图像展示单元用于展示所述条码信息对应的条码图像,供用户的终端扫描后向支付服务端对本次服务付费;文印指示执行单元用于在收到支付服务端本次服务已支付的消息后,根据用户的文印指示进行文印服务。5 is a device for implementing a self-service printing service according to an embodiment of the present disclosure, which is applied to a self-service printing device, and includes an order creation request sending unit, an order creation response receiving unit, a barcode image display unit, and a text. Printing an instruction execution unit, wherein: the order creation request sending unit is configured to send an order creation request to the payment server after receiving the user's print instruction, wherein the order creation request includes generating the current service according to the user's print instruction The billing information receiving unit is configured to receive an order creation response returned by the payment server, and includes barcode information of the current service generated by the payment server; the barcode image display unit is configured to display the barcode corresponding to the barcode information The image is sent to the payment server to pay for the service after the user's terminal scans; the print instruction execution unit is configured to perform the print service according to the user's print instruction after receiving the payment service server's message that the service has been paid. .
一种实现方式中,所述装置还包括:告警信息发送单元,用于当文印服务未能成功完成时,向维护人员发送告警信息。In an implementation manner, the device further includes: an alarm information sending unit, configured to send the alarm information to the maintenance personnel when the document printing service fails to complete successfully.
上述实现方式中,所述告警信息中包括:所述自助文印设备的标识和维护事项类别;所述维护事项类别包括以下的一项到多项:更换墨盒、添加纸张、设备故障。In the above implementation manner, the alarm information includes: an identifier of the self-service printing device and a maintenance item category; and the maintenance item category includes one or more of the following items: replacing the ink cartridge, adding paper, and equipment failure.
可选的,所述计费信息包括:根据用户的文印指示计算得出的本次服务费用总额。Optionally, the charging information includes: a total amount of the current service fee calculated according to the user's fingerprint indication.
可选的,所述条码信息包括:二维码的条码数据或条码图像。Optionally, the barcode information includes: barcode data or a barcode image of the two-dimensional code.
图6所示为本说明书实施例提供的一种自助文印服务的实现装置,应用在支付服务端,所述装置包括订单创建请求接收单元、条码信息生成单元和支付成功通知单元,其中:订单创建请求接收单元用于接收自助文印设备发送的订单创建请求,其中包括自助文印设备根据用户的文印指示生成的本次服务的计费信息;条码信息生成单元用于生成本次服务的条码信息,并返回给所述自助文印设备,供自助文印设备展示对应的条码图像给用户的终端扫描,以对本次服务进行支付;支付成功通知单元用于在用户成功支付本次服务后,向所述自助文印设备发送本次服务已支付的消息。6 is a device for implementing a self-service printing service according to an embodiment of the present disclosure, which is applied to a payment server, and the device includes an order creation request receiving unit, a barcode information generating unit, and a payment success notification unit, wherein: the order The request request receiving unit is configured to receive an order creation request sent by the self-service printing device, where the self-service printing device includes charging information of the current service generated according to the user's printing indication; the barcode information generating unit is configured to generate the current service. The barcode information is returned to the self-service printing device, and the self-service printing device displays the corresponding barcode image to the user's terminal to scan for the service; the payment success notification unit is used to successfully pay the service. After that, the message that the service has been paid is sent to the self-service printing device.
可选的,所述计费信息包括:由自助文印设备根据用户的文印指示计算得出的费用 总额。Optionally, the charging information includes: a total amount of fees calculated by the self-service printing device according to the user's printing instructions.
可选的,所述条码信息包括:二维码的条码数据或条码图像。Optionally, the barcode information includes: barcode data or a barcode image of the two-dimensional code.
本说明书的实施例提供了一种自助文印设备,该自助文印设备包括存储器和处理器。其中,存储器上存储有能够由处理器运行的计算机程序;处理器在运行存储的计算机程序时,执行本说明书实施例中应用在自助文印设备上的自助文印服务的实现方法的各个步骤。对应用在自助文印设备上的自助文印服务的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a self-service printing device that includes a memory and a processor. Wherein, the computer stores a computer program executable by the processor; and when the processor runs the stored computer program, the processor executes the steps of the implementation method of the self-service printing service applied to the self-service printing device in the embodiment of the present specification. For a detailed description of the steps of the implementation of the self-service printing service applied to the self-service printing device, please refer to the previous content, and will not be repeated.
本说明书的实施例提供了一种计算机设备,该计算机设备包括存储器和处理器。其中,存储器上存储有能够由处理器运行的计算机程序;处理器在运行存储的计算机程序时,执行本说明书实施例中应用在支付服务端的自助文印服务的实现方法的各个步骤。对应用在支付服务端的自助文印服务的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a computer device including a memory and a processor. Wherein, the computer stores a computer program executable by the processor; when the processor runs the stored computer program, the processor executes the steps of the implementation method of the self-service printing service applied to the payment server in the embodiment of the present specification. For a detailed description of the steps of the implementation method of the self-service printing service applied to the payment server, please refer to the previous content, and will not be repeated.
本说明书的实施例提供了一种计算机可读存储介质,该存储介质上存储有计算机程序,这些计算机程序在被处理器运行时,执行本说明书实施例中应用在自助文印设备上的自助文印服务的实现方法的各个步骤。对应用在自助文印设备上的自助文印服务的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform self-service texts applied to self-service printing devices in embodiments of the present specification The various steps of the implementation of the printed service. For a detailed description of the steps of the implementation of the self-service printing service applied to the self-service printing device, please refer to the previous content, and will not be repeated.
本说明书的实施例提供了一种计算机可读存储介质,该存储介质上存储有计算机程序,这些计算机程序在被处理器运行时,执行本说明书实施例中应用在支付服务端的自助文印服务的实现方法的各个步骤。对应用在支付服务端的自助文印服务的实现方法的各个步骤的详细描述请参见之前的内容,不再重复。Embodiments of the present specification provide a computer readable storage medium having stored thereon computer programs that, when executed by a processor, perform a self-service printing service applied to a payment server in an embodiment of the present specification Implement the various steps of the method. For a detailed description of the steps of the implementation method of the self-service printing service applied to the payment server, please refer to the previous content, and will not be repeated.
以上所述仅为本说明书的较佳实施例而已,并不用以限制本申请,凡在本申请的精神和原则之内,所做的任何修改、等同替换、改进等,均应包含在本申请保护的范围之内。The above description is only the preferred embodiment of the present specification, and is not intended to limit the present application. Any modifications, equivalent substitutions, improvements, etc., which are made within the spirit and principles of the present application, should be included in the present application. Within the scope of protection.
在一个典型的配置中,计算设备包括一个或多个处理器(CPU)、输入/输出接口、网络接口和内存。In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
内存可能包括计算机可读介质中的非永久性存储器,随机存取存储器(RAM)和/或非易失性内存等形式,如只读存储器(ROM)或闪存(flash RAM)。内存是计算机可读介质的示例。The memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory. Memory is an example of a computer readable medium.
计算机可读介质包括永久性和非永久性、可移动和非可移动媒体可以由任何方法或 技术来实现信息存储。信息可以是计算机可读指令、数据结构、程序的模块或其他数据。计算机的存储介质的例子包括,但不限于相变内存(PRAM)、静态随机存取存储器(SRAM)、动态随机存取存储器(DRAM)、其他类型的随机存取存储器(RAM)、只读存储器(ROM)、电可擦除可编程只读存储器(EEPROM)、快闪记忆体或其他内存技术、只读光盘只读存储器(CD-ROM)、数字多功能光盘(DVD)或其他光学存储、磁盒式磁带,磁带磁磁盘存储或其他磁性存储设备或任何其他非传输介质,可用于存储可以被计算设备访问的信息。按照本文中的界定,计算机可读介质不包括暂存电脑可读媒体(transitory media),如调制的数据信号和载波。Computer readable media, including both permanent and non-persistent, removable and non-removable media, can be stored by any method or technology. The information can be computer readable instructions, data structures, modules of programs, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.
还需要说明的是,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、商品或者设备不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、商品或者设备所固有的要素。在没有更多限制的情况下,由语句“包括一个……”限定的要素,并不排除在包括所述要素的过程、方法、商品或者设备中还存在另外的相同要素。It is also to be understood that the terms "comprises" or "comprising" or "comprising" or any other variations are intended to encompass a non-exclusive inclusion, such that a process, method, article, Other elements not explicitly listed, or elements that are inherent to such a process, method, commodity, or equipment. An element defined by the phrase "comprising a ..." does not exclude the presence of additional equivalent elements in the process, method, item, or device including the element.
本领域技术人员应明白,本说明书的实施例可提供为方法、系统或计算机程序产品。因此,本说明书的实施例可采用完全硬件实施例、完全软件实施例或结合软件和硬件方面的实施例的形式。而且,本说明书的实施例可采用在一个或多个其中包含有计算机可用程序代码的计算机可用存储介质(包括但不限于磁盘存储器、CD-ROM、光学存储器等)上实施的计算机程序产品的形式。Those skilled in the art will appreciate that embodiments of the present specification can be provided as a method, system, or computer program product. Thus, embodiments of the present specification can take the form of an entirely hardware embodiment, an entirely software embodiment or a combination of software and hardware. Moreover, embodiments of the present specification can take the form of a computer program product embodied on one or more computer usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) having computer usable program code embodied therein. .

Claims (20)

  1. 一种自助文印服务的实现方法,应用在自助文印设备上,所述方法包括:A self-service printing service implementation method is applied to a self-service printing device, and the method includes:
    在收到用户的文印指示后,向支付服务端发送订单创建请求,所述订单创建请求中包括根据用户的文印指示生成本次服务的计费信息;After receiving the user's print instruction, sending an order creation request to the payment server, where the order creation request includes generating billing information of the current service according to the user's print instruction;
    接收支付服务端返回的订单创建响应,其中包括支付服务端生成的本次服务的条码信息;Receiving an order creation response returned by the payment server, which includes barcode information of the current service generated by the payment server;
    展示所述条码信息对应的条码图像,供用户的终端扫描后向支付服务端对本次服务付费;Displaying a bar code image corresponding to the bar code information, for the user terminal to scan and paying the service to the payment server;
    在收到支付服务端本次服务已支付的消息后,根据用户的文印指示进行文印服务。After receiving the message that the payment server has paid for the service, the service is printed according to the user's instructions.
  2. 根据权利要求1所述的方法,所述方法还包括:当文印服务未能成功完成时,向维护人员发送告警信息。The method of claim 1, further comprising: transmitting alert information to the maintenance personnel when the print service fails to complete successfully.
  3. 根据权利要求2所述的方法,所述告警信息中包括:所述自助文印设备的标识和维护事项类别;所述维护事项类别包括以下的一项到多项:更换墨盒、添加纸张、设备故障。The method according to claim 2, wherein the alarm information includes: an identifier of the self-service printing device and a maintenance item category; the maintenance item category includes one or more of the following: replacing the ink cartridge, adding paper, and equipment malfunction.
  4. 根据权利要求1所述的方法,所述计费信息包括:根据用户的文印指示计算得出的本次服务费用总额。The method according to claim 1, wherein the billing information comprises: a total amount of the current service fee calculated according to a user's fingerprint indication.
  5. 根据权利要求1所述的方法,所述条码信息包括:二维码的条码数据或条码图像。The method according to claim 1, wherein the barcode information comprises barcode data or a barcode image of a two-dimensional code.
  6. 一种自助文印服务的实现方法,应用在支付服务端,所述方法包括:A method for implementing a self-service printing service is applied to a payment server, and the method includes:
    接收自助文印设备发送的订单创建请求,其中包括自助文印设备根据用户的文印指示生成的本次服务的计费信息;Receiving an order creation request sent by the self-service printing device, which includes charging information of the current service generated by the self-service printing device according to the user's printing indication;
    生成本次服务的条码信息,并返回给所述自助文印设备,供自助文印设备展示对应的条码图像给用户的终端扫描,以对本次服务进行支付;Generating bar code information of the service and returning to the self-service printing device for the self-service printing device to display the corresponding barcode image to the user's terminal for scanning to pay for the service;
    在用户成功支付本次服务后,向所述自助文印设备发送本次服务已支付的消息。After the user successfully pays the service, the message that the service has been paid is sent to the self-service printing device.
  7. 根据权利要求6所述的方法,所述计费信息包括:由自助文印设备根据用户的文印指示计算得出的费用总额。The method according to claim 6, wherein the billing information comprises: a total amount of fees calculated by the self-service printing device according to the user's fingerprint indication.
  8. 根据权利要求6所述的方法,所述条码信息包括:二维码的条码数据或条码图像。The method according to claim 6, wherein the barcode information comprises barcode data or a barcode image of a two-dimensional code.
  9. 一种自助文印服务的实现装置,应用在自助文印设备上,所述装置包括:A device for implementing a self-service printing service, which is applied to a self-service printing device, the device comprising:
    订单创建请求发送单元,用于在收到用户的文印指示后,向支付服务端发送订单创建请求,所述订单创建请求中包括根据用户的文印指示生成本次服务的计费信息;The order creation request sending unit is configured to send an order creation request to the payment server after receiving the user's print instruction, where the order creation request includes generating billing information of the current service according to the user's print instruction;
    订单创建响应接收单元,用于接收支付服务端返回的订单创建响应,其中包括支付服务端生成的本次服务的条码信息;An order creation response receiving unit, configured to receive an order creation response returned by the payment server, where the barcode information of the current service generated by the payment server is included;
    条码图像展示单元,用于展示所述条码信息对应的条码图像,供用户的终端扫描后向支付服务端对本次服务付费;a barcode image display unit, configured to display a barcode image corresponding to the barcode information, for the user terminal to scan and pay the service to the payment service terminal;
    文印指示执行单元,用于在收到支付服务端本次服务已支付的消息后,根据用户的文印指示进行文印服务。The printing instruction execution unit is configured to perform the printing service according to the user's printed instructions after receiving the payment service server's message that the service has been paid.
  10. 根据权利要求9所述的装置,所述装置还包括:告警信息发送单元,用于当文印服务未能成功完成时,向维护人员发送告警信息。The device according to claim 9, further comprising: an alarm information sending unit, configured to send the alarm information to the maintenance personnel when the printing service fails to complete successfully.
  11. 根据权利要求10所述的装置,所述告警信息中包括:所述自助文印设备的标识和维护事项类别;所述维护事项类别包括以下的一项到多项:更换墨盒、添加纸张、设备故障。The device according to claim 10, wherein the alarm information includes: an identifier of the self-service printing device and a maintenance item category; and the maintenance item category includes one or more of the following items: replacing the ink cartridge, adding paper, and equipment malfunction.
  12. 根据权利要求9所述的装置,所述计费信息包括:根据用户的文印指示计算得出的本次服务费用总额。The apparatus according to claim 9, wherein the billing information comprises: a total amount of the current service fee calculated according to a user's print indication.
  13. 根据权利要求9所述的装置,所述条码信息包括:二维码的条码数据或条码图像。The apparatus according to claim 9, wherein said barcode information comprises barcode data or a barcode image of a two-dimensional code.
  14. 一种自助文印服务的实现装置,应用在支付服务端,所述装置包括:An implementation device for a self-service printing service is applied to a payment server, and the device includes:
    订单创建请求接收单元,用于接收自助文印设备发送的订单创建请求,其中包括自助文印设备根据用户的文印指示生成的本次服务的计费信息;An order creation request receiving unit, configured to receive an order creation request sent by the self-service printing device, where the self-service printing device generates charging information of the current service generated according to the user's printing indication;
    条码信息生成单元,用于生成本次服务的条码信息,并返回给所述自助文印设备,供自助文印设备展示对应的条码图像给用户的终端扫描,以对本次服务进行支付;a barcode information generating unit, configured to generate barcode information of the current service, and return the barcode information to the self-service printing device, and the self-service printing device displays the corresponding barcode image to scan the terminal of the user to pay for the service;
    支付成功通知单元,用于在用户成功支付本次服务后,向所述自助文印设备发送本次服务已支付的消息。The payment success notification unit is configured to send the message that the service has been paid to the self-service printing device after the user successfully pays the service.
  15. 根据权利要求14所述的装置,所述计费信息包括:由自助文印设备根据用户的文印指示计算得出的费用总额。The apparatus according to claim 14, wherein said billing information comprises: a total amount of fees calculated by said self-service printing device based on a user's fingerprint indication.
  16. 根据权利要求14所述的装置,所述条码信息包括:二维码的条码数据或条码图像。The apparatus according to claim 14, wherein said barcode information comprises barcode data or a barcode image of a two-dimensional code.
  17. 一种自助文印设备,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行如权利要求1到5任意一项所述的步骤。A self-service printing device comprising: a memory and a processor; wherein the memory stores a computer program executable by a processor; and when the processor runs the computer program, performing the method of any one of claims 1 to 5 The steps described.
  18. 一种计算机设备,包括:存储器和处理器;所述存储器上存储有可由处理器运行的计算机程序;所述处理器运行所述计算机程序时,执行如权利要求6到8任意一项 所述的步骤。A computer apparatus comprising: a memory and a processor; wherein the memory stores a computer program executable by the processor; and when the processor runs the computer program, performing the method of any one of claims 6 to step.
  19. 一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器运行时,执行如权利要求1到5任意一项所述的步骤。A computer readable storage medium having stored thereon a computer program, the computer program being executed by a processor, performing the steps of any one of claims 1 to 5.
  20. 一种计算机可读存储介质,其上存储有计算机程序,所述计算机程序被处理器运行时,执行如权利要求6到8任意一项所述的步骤。A computer readable storage medium having stored thereon a computer program, the computer program being executed by a processor, performing the steps of any one of claims 6 to 8.
PCT/CN2018/123105 2018-01-03 2018-12-24 Method and apparatus for realizing self-help printing service WO2019134546A1 (en)

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