WO2019034156A1

WO2019034156A1 - Product customization method and device

Info

Publication number: WO2019034156A1
Application number: PCT/CN2018/101138
Authority: WO
Inventors: 吴泽亮
Original assignee: 吴泽亮
Priority date: 2017-08-18
Filing date: 2018-08-17
Publication date: 2019-02-21
Also published as: CN107507062A

Abstract

Provided in the present application are a product customization method and device, which are applied to a server which provides a mobile social platform. The method comprises: receiving customization requirement information issued by a client on a mobile social platform; obtaining identification information comprised in the customization requirement information and searching for information of at least one merchant matching the identification information, and sending found information of at least one merchant to the client; obtaining a target merchant selected by the client from the at least one merchant; generating an order according to the customization requirement information, and sending the order to the target merchant and the client respectively; and establishing, in response to a first confirmation request issued jointly for the order by the target merchant and the client, an association relationship between the target merchant, the client and the order so as to enable the target merchant to customize a product required by the client according to the order. With the described method, it may be ensured that the client may purchase a product that fully meet requirements.

Description

Product customization method and device

Cross-reference to related applications

The present application claims the priority of the Chinese Patent Application No. PCT Application Serial No.

Technical field

The present application relates to the field of electronic commerce technologies, and in particular, to a product customization method and apparatus.

Background technique

Existing shopping platforms can usually only provide users with ready-made products, and users can only passively choose to purchase goods in ready-made products. However, most of the off-the-shelf products cannot meet the needs of users, and the user experience is poor.

Summary of the invention

In view of this, the purpose of the present application is to provide a product customization method and apparatus to improve the above problems.

In order to achieve the above objective, the embodiment of the present application provides a product customization method, which is applied to a server that provides a mobile social platform, and the method includes:

Receiving customized demand information published by the customer on the mobile social platform;

Obtaining the identification information included in the customized requirement information, and searching for information of at least one merchant that matches the identification information, and transmitting the found information of the at least one merchant to the client;

Obtaining a target merchant selected by the customer among the at least one merchant;

Generating an order according to the customized demand information, and transmitting the order to the target merchant and the customer respectively;

Responding to the first confirmation request jointly initiated by the target merchant and the customer for the order, establishing an association relationship between the target merchant, the customer, and the order, so that the target merchant customizes the customer according to the order Required products.

Optionally, in the above method, the method further includes:

The customized demand information is sent to the at least one merchant such that the at least one merchant can communicate with the customer based on the customized demand information at the mobile social platform.

Optionally, in the above method, the method further includes:

Finding product information that matches the customized requirement information, and sending the found product information to the customer, and triggering the merchant matching module to acquire when receiving the discarding request initiated by the customer for the product information The identification information included in the customized requirement information.

Optionally, in the foregoing method, before the step of establishing an association relationship between the target merchant, the customer, and the order, the method further includes:

Modifying the content of the order according to the order modification information carried in the first confirmation request.

Optionally, in the above method, the method further includes:

Determining the type of the customized demand information before the merchant matching module acquires the identification information included in the customized requirement information;

Displaying the customized demand information on the mobile social platform when the type of the customized demand information is customized by a plurality of people;

Receiving a participation request initiated by the other customers of the mobile social platform to the customized demand information, and modifying the customized demand information according to the demand change information carried in the participation request;

Transmitting the modified customization requirement information to the client initiating the participation request, and triggering the merchant matching module to perform the obtaining the second confirmation request initiated by the customer to the modified customization requirement information The operation of identifying the information included in the customized demand information.

The embodiment of the present application further provides a product customization device, which is applied to a server that provides a mobile social platform, and the device further includes:

a demand receiving module, configured to receive customized demand information published by the customer on the mobile social platform;

The merchant matching module is configured to obtain the identification information included in the customized requirement information, search for information of at least one merchant that matches the identification information, and send the found information of the at least one merchant to the client;

a target merchant determining module configured to acquire a target merchant selected by the client in the at least one merchant;

An order sending module configured to generate an order according to the customized demand information, and send the order to the target merchant and the customer separately;

a product customization module, configured to establish an association relationship between the target merchant, the customer, and the order in response to the first confirmation request jointly initiated by the target merchant and the customer to the order, so that the target merchant according to the The order customizes the products required by the customer.

Optionally, in the above device, the device further includes:

The merchant notification module is configured to send the customization requirement information to the at least one merchant, so that the at least one merchant can communicate with the client according to the customized demand information on the mobile social platform.

Optionally, in the above device, the device further includes:

a product search module configured to search for product information that matches the customized demand information, and send the found product information to the customer, and trigger a discarding request initiated by the customer to the product information The merchant matching module acquires the identification information included in the customization requirement information.

Optionally, in the above device, the device further includes:

The order modification module is configured to modify the content of the order according to the order modification information carried in the first confirmation request before establishing the association relationship between the target merchant, the customer, and the order.

Optionally, in the above device, the device further includes:

The device also includes:

The customized type judging module is configured to determine the type of the customized demand information before the merchant matching module obtains the identification information included in the customized requirement information;

a requirement display module, configured to display the customized demand information on the mobile social platform when the type of the customized demand information is customized by a plurality of people;

The requirement change module is configured to receive a participation request initiated by the other customers of the mobile social platform for the customized demand information, and modify the customized demand information according to the demand change information carried in the participation request;

a requirement confirmation module, configured to send the changed customized requirement information to the client that initiated the participation request, and trigger the merchant when receiving the second confirmation request initiated by the customer for the modified customized requirement information The matching module performs an operation of acquiring the identification information included in the customized requirement information.

The product customization method and device provided by the embodiment of the present application finds a merchant matching the identification information for the customer to select according to the identification information included in the customized requirement information issued by the customer. Generating an order to the customer and the target merchant selected by the customer according to the customized demand information, and after the customer and the target merchant confirm, establishing an association relationship between the target merchant, the customer, and the order, so that the target merchant customizes the customer according to the order The product you need. Through the above design, the merchant can customize the product according to the user's needs, thereby enabling the user to purchase the product that best matches his own needs and improve the user experience.

The above described objects, features and advantages of the present invention will become more apparent from the description of the appended claims.

DRAWINGS

The technical solutions in the embodiments of the present application are clearly and completely described in the following with reference to the accompanying drawings in the embodiments of the present application, and the described embodiments are part of the present application. Embodiments, but not all of the embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments of the present application without departing from the inventive scope are the scope of the present application.

FIG. 1 is a schematic diagram of interaction between a server and a user terminal according to an embodiment of the present application;

2 is a schematic block diagram of a server provided by an embodiment of the present application;

FIG. 3 is a schematic flowchart of a product customization method according to an embodiment of the present application;

FIG. 4 is still another schematic flowchart of a product customization method according to an embodiment of the present application;

FIG. 5 is a functional block diagram of a product customization apparatus according to an embodiment of the present application.

Icon: 100-server; 110-memory; 120-processor; 130-communication unit; 200-user terminal; 300-network; 400-mobile social platform; 500-product customization device; 510-requirement receiving module; Merchant matching module; 530-target merchant determining module; 540-order sending module; 550-product customization module; 560-merchant notification module; 570-finished product finding module; 580-order modification module; 590-customized type judging module; Demand display module; 5110 - demand change module; 5120 - demand confirmation module.

Detailed ways

The technical solutions in the embodiments of the present application are clearly and completely described in the following with reference to the drawings in the embodiments of the present application. It is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. The components of the embodiments of the present application, which are generally described and illustrated in the figures herein, may be arranged and designed in various different configurations.

The detailed description of the embodiments of the present application, which is set forth in the claims All other embodiments obtained by a person skilled in the art based on the embodiments of the present application without creative efforts are within the scope of the present application.

It should be noted that similar reference numerals and letters indicate similar items in the following figures. Therefore, once an item is defined in one figure, it is not necessary to further define and explain it in the subsequent figures. Also, in the description of the present application, the terms "first", "second", and the like are used merely to distinguish a description, and are not to be construed as indicating or implying a relative importance.

FIG. 1 is a schematic diagram of interaction between a server 100 and a user terminal 200 according to an embodiment of the present application. The server 100 can communicate with the user terminal 200 through the network 300 to implement data interaction. The server 100 is provided with a mobile social platform 400 that can be downloaded and installed by the user terminal 200, and the user can obtain the service provided by the server 100 through the mobile social platform 400.

In the embodiment of the present application, the user terminal 200 is preferably a mobile terminal device, for example, a smart phone, a tablet computer, an e-book reader, a laptop portable computer, a vehicle-mounted computer, a wearable mobile terminal, or the like. The mobile social platform 400 is an application (application, APP) that can be installed and run in the user terminal 200.

In practical applications, some users only purchase products, and such users are pure customers. Some users (for example, enterprise users) provide products to customers, but the parts or raw materials required for the products they provide need to be provided by other users. This type of user can be either a customer or a merchant.

It should be understood that in this embodiment, the customer refers to the user who is the buyer in the transaction, and the merchant refers to the user who acts as the seller in the transaction.

As shown in FIG. 2, it is a block diagram of a server 100 provided by an embodiment of the present application. The server 100 is provided with a mobile social platform 400 that can be downloaded and installed by the user terminal 200. The server 100 includes a product customization device 500, a memory 110, a processor 120, and a communication unit 130.

The components of the memory 110, the processor 120, and the communication unit 130 are electrically connected directly or indirectly to implement data transmission or interaction. The product customization device 500 includes at least one software module that can be stored in the memory 110 or in an operating system (OS) of the server 100 in the form of software or firmware. The processor 120 executes executable modules stored in the memory 110, such as software function modules and computer programs included in the product customization device 500, and the like. The processor 120 can execute the computer program upon receiving an execution instruction. The communication unit 130 is configured to establish a communication connection between the server 100 and an external device (e.g., the user terminal 200).

The memory 110 can be, but not limited to, a random access memory (RAM), a read only memory (ROM), and a programmable read-only memory (PROM). Erasable Programmable Read-Only Memory (EPROM), Electric Erasable Programmable Read-Only Memory (EEPROM), and the like.

The processor 120 can be an integrated circuit chip with signal processing capabilities. The processor 120 may also be a general-purpose processor, such as a central processing unit (CPU), a network processing (NP), etc.; or a digital signal processor (DSP) or an application specific integrated circuit (ASIC). ), Field Programmable Gate Array (FPGA), discrete gate or transistor logic, discrete hardware components. The general purpose processor can be a microprocessor or any conventional processor.

It should be understood that the structure shown in FIG. 2 is merely illustrative, and the server 100 may have fewer or more components than FIG. 1 or have a different configuration than that shown in FIG. Furthermore, the components shown in FIG. 2 can be implemented by software, hardware, or a combination thereof.

In this embodiment, the components included in the user terminal 200 and the connection relationship between the components are similar to those of the server 100, and details are not described herein.

To illustrate the implementation of the embodiment of the present application, please refer to FIG. 3. FIG. 3 is a schematic flowchart of a product customization method according to an embodiment of the present application. The product customization method is applied to the server 100 shown in FIG. 2 . The specific process and steps of the product customization method will be elaborated below.

Step S110, receiving customized demand information published by the customer on the mobile social platform 400.

In this embodiment, when the user publishes the customized demand information for the customized product on the mobile social platform 400, the user is the customer in the transaction process based on the customized demand information, and the user who customizes the product for the user is Merchant.

The customization requirement information includes identification information, and the identification information is used to describe a product that the customer wants to customize. In this embodiment, the identification information may be a keyword or detailed description information (eg, a picture). As an implementation manner, keywords in the customized requirement information may be set as follows:

The mobile social platform 400 can be pre-set with a plurality of options for the customer to select, such as product classification, price range, product color, product size, and product origin. Each option has multiple keywords that can be selected by the customer. For example, the product category option can include multiple keywords such as clothes, shoes, bags, books, and the like. Customers can set custom requirements by selecting the appropriate keywords for the corresponding option.

Further, the mobile social platform 400 may further be provided with a remark information input box, so that the customer fills in the remark information input box with detailed description information of the product to be customized. The detailed description information may be text, a picture (eg, a hand-drawn drawing) or a video. The mobile social platform 400 can also be provided with a submission label for submitting customized requirements set by the customer. When the customer clicks the submitting label, the mobile social platform 400 of the customer may be triggered to generate corresponding customized demand information according to the customized requirement set by the customer, and sent to the server 100.

The keyword included in the identification information in the customization requirement information is a keyword of each option selected by the customer when setting a customization requirement.

In this embodiment, when the server 100 receives the customized requirement information sent by the mobile social platform 400 of the client, as an implementation manner, it may first find whether the existing product has the customized requirement information. If the matching product does not exist, then find the corresponding merchant to customize the product based on the customized demand information.

To achieve the above objective, after performing step S110, the method may further include the following steps:

And searching for the product information that matches the customized requirement information, and sending the found product information to the customer, and performing the obtaining the customized demand information when receiving the deselection request initiated by the customer for the product information The operation of identifying information included.

When implemented, the server 100 may preferentially search for product information that matches the customized requirement information when receiving the customized requirement information issued by the client, that is, whether the existing product meets the needs of the customer. The product. If the product information matching the customized demand information is found, each of the found product information is sent to the customer and displayed on the customer's mobile social platform 400, so that the customer selects a product from which to purchase.

Optionally, in this embodiment, the product information found by the server 100 includes product information that completely matches or partially matches the customization requirement information. The product information may be displayed for the customer in the form of a thumbnail according to the order in which the found product information matches the customized demand information from high to low.

For each product information sent by the server 100 to the client, an option label (eg, a “custom” label) may be set on the display page of the product information, and when the user selects the option label, the customer may be triggered. The user terminal 200 sends a discarding request to the server 100, indicating that the user forgot to select a product for purchase in the products corresponding to the product information. When the server 100 receives the discarding request, it searches the corresponding merchant for product customization for the client through step S120.

In this embodiment, when the server 100 receives the customized requirement information sent by the mobile social platform 400 of the client, the server 100 may directly search for the corresponding step through the step S120. The merchant customizes the product for the customer. That is, to achieve this, the server 100 can directly perform step S120.

Step S120: Obtain identification information included in the customization requirement information, and find information of at least one merchant that matches the identification information, and send the found information of the at least one merchant to the client.

The “matching with the identifier information” may be completely matched with the identifier information, or may be partially matched with the identifier information.

In this embodiment, each merchant can set a label for the product that is sold or produced by itself, and upload the set label to the server 100 for recording. The label set by the merchant corresponds to the identification information included in the customized demand information set by the customer. That is, if the product required by the customer is similar to the product sold or produced by a certain merchant, the identification information included in the customized demand information of the customer necessarily has the identification information matching the label set by the merchant.

In this embodiment, information of at least one merchant matching the keyword and/or detailed description information may be searched for and sent to the client. The information of the matching at least one merchant based on the keyword may be implemented as follows:

When the server 100 obtains the customized requirement information issued by the client, the keyword included in the customized requirement information is obtained, and the tag of each merchant is searched for whether there is a tag matching the extracted keyword, if There is a tag that matches the extracted keyword, then the merchant is determined to match the keyword and the merchant's information is sent to the customer. The customer's user terminal 200 displays the received merchant's information on the mobile social platform 400, so that the user selects the target merchant to customize the product for himself.

For example, the detailed description information is a picture, and searching for the information of the matched at least one merchant based on the detailed description information may be implemented as follows:

The server 100 obtains the picture information in the customized requirement information that is sent by the client, and finds whether there is an example picture similar to the picture information in the sample picture provided by each merchant. If there is an example picture similar to the picture information, Determining that the merchant corresponding to the example picture matches the picture information, and transmitting information of the merchant corresponding to the example picture to the customer.

The information of the merchant may include raw material information, price information, sales quantity, and user evaluation of the products sold or customized by the merchant.

Optionally, in this embodiment, the product customization method may further include the following steps:

The customized demand information is sent to the at least one merchant such that the at least one merchant can communicate with the customer at the mobile social platform 400 in accordance with the customized demand information.

That is, after the server 100 finds at least one merchant that matches the identification information included in the customization requirement information, the customization requirement information may be directly sent to the at least one merchant. The customized demand information sent to the merchant can be displayed in the backstage of the merchant (eg, a personal center), that is, each merchant can view the customized demand information received by the merchant in the personal center of the mobile social platform 400, and according to his or her own situation. Proactively contact the customer who posted the corresponding customized demand information. When the merchant communicates with the customer, the customer can directly select the merchant as the target merchant.

Through the above design, each merchant can understand the demand for the products he produces at present, and can avoid the shortage of supply or slow sales caused by the blind production of the merchants.

Step S130: Acquire a target merchant selected by the customer in the at least one merchant.

In implementation, the customer may select one of the at least one merchant to customize the product for himself according to his own needs, and the merchant selected by the customer is the target merchant.

Step S140: Generate an order according to the customized demand information, and send the order to the target merchant and the customer separately.

After determining the target merchant, the server 100 generates an order based on the customized demand information originally issued by the client, and sends the generated order to the client and the target merchant for verification.

It should be understood that the order in step S140 is only used for the customer and the target merchant to check, and does not mean that the transaction has been established.

Step S150, in response to the first confirmation request jointly initiated by the target merchant and the customer to the order, establishing an association relationship between the target merchant, the customer, and the order, so that the target merchant customizes the location according to the order. Describe the products customers need.

The first confirmation request refers to the confirmation request initiated by the target merchant and the customer for the order. For example, an order sent to the target merchant and the customer may be provided with a submit button, and when the target merchant and/or the customer clicks the submit button, the respective mobile social platform 400 may be triggered to the server. 100 sends a first confirmation request.

It should be understood that, in step S150, "co-initiating" means that the target merchant and the customer both confirm the order, instead of referring to confirmation at the same time. In this embodiment, the target merchant and the customer may confirm the order at the same time, or may confirm the order at different times.

After the target merchant and the customer both confirm the order, an association relationship between the target merchant, the customer, and the order may be established. For example, the server 100 may add a preset to the order. Marking information to characterize that the target merchant has established a transaction relationship with the customer regarding the order, such that the target merchant customizes the product desired by the customer based on the order.

Optionally, in this embodiment, after the customer and the target merchant receive the order, the communication channel provided by the mobile social platform 400 may be communicated to determine a final customized solution, and based on The customization scheme modifies the order. The modified content of the order may be carried in the first confirmation request and sent to the server 100.

Therefore, before the step of establishing the association relationship between the target merchant, the customer, and the order in step S150, the method may further include the following steps:

In the implementation, the target merchant and/or the user may carry the difference between the customized customized solution and the original customized demand information in the form of the order modification information in the first confirmation request, and send it to the server 100, so that The server 100 automatically modifies the order according to the order modification information.

Optionally, before performing the step of establishing the association relationship between the target merchant, the customer, and the order in step S150, the server 100 may further send the to-be-paid information to the client according to the order, to prompt the location. The customer pays the corresponding amount of the order. After the customer pays the corresponding payment, the customer's mobile social platform 400 sends the customer's payment information to the server 100. After the server 100 receives the payment information of the customer, the step of establishing the association relationship between the target merchant, the customer, and the order in step S150 may be performed.

Optionally, in this embodiment, the customer may pay the target merchant through Alipay, QQ, WeChat or a payment module provided by the mobile social platform 400.

Optionally, in this embodiment, the mobile social platform 400 can support single-person customization and multi-person customization, wherein single-person customization refers to customizing products for one user based on an order/customization requirement information, and multi-person customization is Refers to customizing products for multiple users based on an order/customized demand information.

Among them, the "person" in single-person customization and multi-person customization can correspond to individual users, and can also correspond to enterprise users.

When the user needs to perform the single-person customization, the user may perform the following steps. When the user needs to perform the multi-person customization, refer to FIG. 4, after the server 100 performs the step S110, the product customization method may further include the step S160 and the step S170. Steps S180 and S190 are four steps.

Step S160, determining the type of the customized demand information.

In this embodiment, the types of the customized requirement information include single-person customization and multi-person customization. Determining the type of the customized demand information, that is, determining whether the customized demand information is multi-person customization or single-person customization.

Step S170, when the type of the customized requirement information is customized by a plurality of people, the customized demand information is displayed on the mobile social platform 400.

In this embodiment, when the type of the customized requirement information is customized by a plurality of people, the customized demand information may be posted to a preset location of the mobile social platform 400 for display, so that other customers with the same needs can view the same. Participate in afterwards. The preset location may be flexibly set at the server 100.

As an implementation manner, other customers may also directly search for the multi-person customization requirement information currently being matched with their own needs and initiate a participation request in the mobile social platform 400.

Step S180, receiving a participation request initiated by the other customers of the mobile social platform 400 for the customized demand information, and modifying the customized demand information according to the demand change information carried in the participation request.

The location where the customization requirement information is displayed may be set with an option label of “participation”, and the customer may initiate a participation request for the customized requirement information by clicking the label.

Further, when the customer clicks on the tag, the mobile social platform 400 can query whether the customer needs to modify the customized demand information, and if the customer chooses, the mobile social platform 400 can provide an input box for the customer. Fill in the requirements change information.

In implementation, if other customers want to participate in a customized customization of a multi-person, they can communicate with the customer who initiated the customization of the product on the communication channel provided by the mobile social platform 400. After each customer participating in the customization of the product determines the final customized solution, the corresponding customized requirement information may be customized for the product to initiate a participation request, and the required change information filled in by the customer is carried in the participation request and sent to the participation request. The server 100.

After receiving the participation request, the server 100 may change the customized requirement information according to the requirement change information carried in the participation request.

In step S190, the modified customization requirement information is sent to each customer that initiates the participation request, and when the second confirmation request initiated by each customer to the modified customization requirement information is received, performing the obtaining the customized requirement information includes: The operation of the identification information.

After completing the modification of the customization requirement information, the server 100 sends the changed customization requirement information to each client that initiates the participation request, so that the respective customers confirm the changed customization requirement information. After the respective customers confirm the customized customization requirement information, step S120 may be performed, that is, the identification information included in the modified customization requirement information is acquired.

Further, for a multi-person customized situation, a client initiating a multi-person customized type of customized demand information may set whether or not a remuneration is required in the customized demand information. If necessary, the customer can communicate with the target merchant to determine the commission ratio of the reward, and pay the corresponding reward to the customer according to the determined commission ratio when the customization is completed.

Optionally, the page of the customized request information of each multi-person can also set a focus button, and the user clicks the attention button to pay attention to the corresponding customized request information of the multi-person customization.

Optionally, the page of the customized request information of each multi-person can also be provided with a sharing button, and the user can share the customized demand information of the page to the designated information publishing platform by clicking the sharing button (eg, WeChat, QQ, Sina) Weibo, etc.).

Please refer to FIG. 5 , which is a product customization apparatus 500 provided by an embodiment of the present application, which is applied to the server 100 shown in FIG. 2 . The product customization device 500 includes a demand receiving module 510, a merchant matching module 520, a target merchant determining module 530, an order sending module 540, and a product customization module 550.

The requirement receiving module 510 is configured to receive customized demand information published by the customer on the mobile social platform 400.

In the present embodiment, the related description may refer to the detailed description of step S110 shown in FIG. 3, that is, the step S110 may be performed by the demand receiving module 510.

The merchant matching module 520 is configured to acquire the identification information included in the customization requirement information, and find information of at least one merchant that matches the identification information, and send the found information of the at least one merchant to the client.

In this embodiment, the description about the merchant matching module 520 may refer specifically to the detailed description of step S120 shown in FIG. 3, that is, the step S120 may be performed by the merchant matching module 520.

The target merchant determination module 530 is configured to acquire a target merchant selected by the customer among the at least one merchant.

In this embodiment, the description about the target merchant determining module 530 may refer specifically to the detailed description of step S130 shown in FIG. 3, that is, the step S130 may be performed by the target merchant determining module 530.

The order sending module 540 is configured to generate an order based on the customized demand information and send the order to the target merchant and the customer separately.

In the present embodiment, the description of the order sending module 540 may be specifically referred to the detailed description of step S140 shown in FIG. 3, that is, the step S140 may be performed by the order sending module 540.

The product customization module 550 is configured to establish an association relationship between the target merchant, the customer, and the order in response to the first confirmation request jointly initiated by the target merchant and the customer to the order, so that the target merchant is based on The order customizes the products required by the customer.

In the present embodiment, the description about the product customization module 550 can be specifically referred to the detailed description of the step S150 shown in FIG. 3, that is, the step S150 can be performed by the product customization module 550.

Optionally, the product customization device 500 may further include a merchant notification module 560.

The merchant notification module 560 is configured to transmit the customized demand information to the at least one merchant such that the at least one merchant can communicate with the customer at the mobile social platform 400 in accordance with the customized demand information.

In the present embodiment, the description of the merchant notification module 560 can be specifically referred to the detailed description of the relevant steps in the above content.

Optionally, the product customization device 500 may further include a finished product lookup module 570.

The product lookup module 570 is configured to find product information that matches the customized demand information and send the found product information to the customer, and when receiving the customer's request for abandonment of the product information The merchant matching module 520 is triggered to obtain the identification information included in the customization requirement information.

In the present embodiment, the description of the product lookup module 570 can be specifically referred to the detailed description of the relevant steps in the above content.

Optionally, the product customization device 500 may further include an order modification module 580.

The order modification module 580 is configured to modify the content of the order according to the order modification information carried in the first confirmation request before establishing the association relationship between the target merchant, the customer, and the order.

In the present embodiment, the description of the order modification module 580 can be specifically referred to the detailed description of the relevant steps in the above content.

Optionally, the product customization device 500 may further include a customization type determination module 590, a requirement display module 5100, a requirement change module 5110, and a requirement confirmation module 5120.

The customization type judging module 590 is configured to determine the type of the customization requirement information before the merchant matching module 520 acquires the identification information included in the customization requirement information.

In the present embodiment, the description about the customization type judging module 590 may refer specifically to the detailed description of step S160 shown in FIG. 4, that is, the step S160 may be performed by the customization type judging module 590.

The demand display module 5100 is configured to display the customized demand information on the mobile social platform 400 when the type of the customized demand information is customized by a plurality of people.

In the present embodiment, the description of the requirement display module 5100 may be specifically referred to the detailed description of step S170 shown in FIG. 4, that is, the step S170 may be performed by the requirement display module 5100.

The requirement change module 5110 is configured to receive a participation request initiated by the other customers of the mobile social platform 400 for the customized demand information, and modify the customized demand information according to the demand change information carried in the participation request.

In the present embodiment, the description about the requirement change module 5110 may specifically refer to the detailed description of step S180 shown in FIG. 4, that is, the step S180 may be performed by the requirement change module 5110.

The requirement confirmation module 5120 is configured to send the changed customized requirement information to the client that initiated the participation request, and trigger the second confirmation request initiated by the customer to the modified customized demand information. The merchant matching module 520 performs an operation of acquiring the identification information included in the customization requirement information.

In the present embodiment, the description about the requirement confirmation module 5120 may refer specifically to the detailed description of step S190 shown in FIG. 4, that is, the step S190 may be performed by the requirement confirmation module 5120.

In summary, the product customization method and device provided by the embodiment of the present application finds a merchant matching the identification information for the customer to select according to the identification information included in the customized requirement information issued by the customer. Generating an order to the customer and the target merchant selected by the customer according to the customized demand information, and after the customer and the target merchant confirm, establishing an association relationship between the target merchant, the customer, and the order, so that the target merchant customizes the customer according to the order The product you need. Through the above design, the merchant can customize the product according to the user's needs, thereby enabling the user to purchase the product that best matches his own needs and improve the user experience.

In the several embodiments provided by the present application, it should be understood that the disclosed apparatus and method may also be implemented in other manners. The apparatus embodiments described above are merely illustrative, for example, the flowcharts and block diagrams in the figures illustrate the architecture, functionality, and functionality of possible implementations of apparatus, methods, and computer program products according to various embodiments of the present application. operating. In this regard, each block of the flowchart or block diagram can represent a module, a program segment, or a portion of code that includes one or more of the Executable instructions. It should also be noted that, in some alternative implementations, the functions noted in the blocks may also occur in a different order than those illustrated in the drawings. For example, two consecutive blocks may be executed substantially in parallel, and they may sometimes be executed in the reverse order, depending upon the functionality involved. It is also noted that each block of the block diagrams and/or flowcharts, and combinations of blocks in the block diagrams and/or flowcharts, can be implemented in a dedicated hardware-based system that performs the specified function or action. Or it can be implemented by a combination of dedicated hardware and computer instructions.

In addition, each functional module in each embodiment of the present application may be integrated to form a separate part, or each module may exist separately, or two or more modules may be integrated to form a separate part.

The functions, if implemented in the form of software functional modules and sold or used as separate products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application, which is essential or contributes to the prior art, or a part of the technical solution, may be embodied in the form of a software product, which is stored in a storage medium, including The instructions are used to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present application. The foregoing storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like. .

It should be noted that, in this context, relational terms such as first and second are used merely to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply these entities or operations. There is any such actual relationship or order between them. Furthermore, the term "comprises" or "comprises" or "comprises" or any other variations thereof is intended to encompass a non-exclusive inclusion, such that a process, method, article, or device that comprises a plurality of elements includes not only those elements but also Other elements, or elements that are inherent to such a process, method, item, or device. An element that is defined by the phrase "comprising a ..." does not exclude the presence of additional equivalent elements in the process, method, item, or device that comprises the element.

The foregoing is only a specific embodiment of the present application, but the scope of protection of the present application is not limited thereto, and any person skilled in the art can easily think of changes or substitutions within the technical scope disclosed in the present application. It should be covered by the scope of protection of this application. Therefore, the scope of protection of the present application should be determined by the scope of the claims.

Claims

A product customization method, which is characterized in that it is applied to a server that provides a mobile social platform, and the method includes:

Receiving customized demand information published by the customer on the mobile social platform;

Obtaining the identification information included in the customized requirement information, and searching for information of at least one merchant that matches the identification information, and transmitting the found information of the at least one merchant to the client;

Obtaining a target merchant selected by the customer among the at least one merchant;

Generating an order according to the customized demand information, and transmitting the order to the target merchant and the customer respectively;

Responding to the first confirmation request jointly initiated by the target merchant and the customer for the order, establishing an association relationship between the target merchant, the customer, and the order, so that the target merchant customizes the customer according to the order Required products.
The method of claim 1 further comprising:

The customized demand information is sent to the at least one merchant to enable the at least one merchant to communicate with the customer based on the customized demand information at the mobile social platform.
The method according to claim 1 or 2, wherein after the step of receiving the customized requirement information issued by the customer on the mobile social platform, the method further comprises:

And searching for the product information that matches the customized requirement information, and sending the found product information to the customer, and performing the obtaining the customization when receiving the deselection request initiated by the customer for the product information The operation of the identification information included in the demand information.
The method according to claim 1 or 2, wherein before the step of establishing an association relationship between the target merchant, the customer, and the order, the method further comprises:

Modifying the content of the order according to the order modification information carried in the first confirmation request.
The method according to claim 1 or 2, wherein after the step of receiving the customized requirement information issued by the customer on the mobile social platform, the method further comprises:

Determining the type of the customized demand information;

Displaying the customized demand information on the mobile social platform when the type of the customized demand information is customized by a plurality of people;

Receiving a participation request initiated by the other customers of the mobile social platform to the customized demand information, and modifying the customized demand information according to the demand change information carried in the participation request;

And sending the modified customization requirement information to each customer that initiates the participation request, and executing the obtaining the customized requirement information, when the second confirmation request initiated by the respective customer to the modified customized requirement information is received, The operation of the identification information.
A product customization device is characterized in that it is applied to a server that provides a mobile social platform, and the device includes:

a demand receiving module, configured to receive customized demand information published by the customer on the mobile social platform;

The merchant matching module is configured to obtain the identification information included in the customized requirement information, and find information of the at least one merchant that matches the identification information, and send the found information of the at least one merchant to the client;

a target merchant determining module configured to acquire a target merchant selected by the client in the at least one merchant;

An order sending module configured to generate an order according to the customized demand information, and send the order to the target merchant and the customer separately;

a product customization module, configured to establish an association relationship between the target merchant, the customer, and the order in response to the first confirmation request jointly initiated by the target merchant and the customer to the order, so that the target merchant according to the The order customizes the products required by the customer.
The device according to claim 6, wherein the device further comprises:

The merchant notification module is configured to send the customized demand information to the at least one merchant to enable the at least one merchant to communicate with the customer based on the customized demand information on the mobile social platform.
The device according to claim 6 or 7, wherein the device further comprises:

a product search module configured to search for product information that matches the customized demand information and send the found product information to the customer, and when receiving the customer's request for abandonment of the product information And triggering, by the merchant matching module, the identifier information included in the customization requirement information.
The device according to claim 6 or 7, wherein the device further comprises:

The order modification module is configured to modify the content of the order according to the order modification information carried in the first confirmation request before establishing the association relationship between the target merchant, the customer, and the order.
The device according to claim 6 or 7, wherein the device further comprises:

The customized type judging module is configured to determine the type of the customized demand information before the merchant matching module obtains the identification information included in the customized requirement information;

a requirement display module, configured to display the customized demand information on the mobile social platform when the type of the customized demand information is customized by a plurality of people;

The requirement change module is configured to receive a participation request initiated by the other customers of the mobile social platform for the customized demand information, and modify the customized demand information according to the demand change information carried in the participation request;

a requirement confirmation module, configured to send the changed customized requirement information to the client that initiated the participation request, and trigger the merchant when receiving the second confirmation request initiated by the customer for the modified customized requirement information The matching module performs an operation of acquiring the identification information included in the customized requirement information.