WO2019024939A1 - 工作异常终端处理、工作异常终端识别方法及装置 - Google Patents

工作异常终端处理、工作异常终端识别方法及装置 Download PDF

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Publication number
WO2019024939A1
WO2019024939A1 PCT/CN2018/099041 CN2018099041W WO2019024939A1 WO 2019024939 A1 WO2019024939 A1 WO 2019024939A1 CN 2018099041 W CN2018099041 W CN 2018099041W WO 2019024939 A1 WO2019024939 A1 WO 2019024939A1
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Prior art keywords
terminal
mdt
identifier
abnormal
base station
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PCT/CN2018/099041
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English (en)
French (fr)
Inventor
宋建全
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中兴通讯股份有限公司
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Publication of WO2019024939A1 publication Critical patent/WO2019024939A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/22—Processing or transfer of terminal data, e.g. status or physical capabilities
    • H04W8/24—Transfer of terminal data
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/04—Arrangements for maintaining operational condition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/08—Testing, supervising or monitoring using real traffic
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W24/00—Supervisory, monitoring or testing arrangements
    • H04W24/10—Scheduling measurement reports ; Arrangements for measurement reports

Definitions

  • the present invention relates to the field of communications, and in particular, to a working abnormal terminal processing, a working abnormal terminal identifying method and device.
  • MDT Minimization Drive Test
  • the management-based MDT is to enable the MDT task for all terminals in the selected area (the cell list or the Tracking Area (TA) list). Based on the user's MDT, the MDT is turned on for a specific user.
  • TA Tracking Area
  • the MDT task contains four types of data: the connected state MDT (Immediate MDT), the idle state MDT (Logged MDT), the radio link failure report (RLF Report), and the radio resource control connection establishment failure report (Radio). Resource Control Connection Establishment Failure Report, RCEF Report).
  • the Immediate MDT refers to: performing data collection on a user (or a user equipment (UE)) in a connected state, including performing a Immediate MDT measurement configuration on the UE in the connected state on the wireless side, and the UE is in the connected state. The measurement and configuration are performed according to the measurement configuration.
  • the Logged MDT means that the wireless side sends a Logged MDT measurement task to the UE in the connected state.
  • the terminal After the terminal enters the idle state, it is measured and stored according to the Logged MDT measurement configuration. After the terminal enters the connected state, it reports again. Measurement results.
  • the RLF Report is used to record the RLF event after the terminal successfully accesses the log after the radio link failure (RLF) event occurs.
  • the RCEF Report refers to the measurement information of the RCEF event after the terminal successfully connects to the Log after the connection establishment failure (RCEF) event occurs.
  • the call drop rate increases in some areas.
  • the increase of the drop rate will not only affect the user perception, but also affect the key performance indicators (KPI) of the network. Therefore, the wireless side needs to solve the MDT function. After the network dropped call rate increased.
  • the embodiment of the invention provides a method for operating abnormal terminal processing and a method for identifying abnormal terminal operation, so as to at least solve the problem that the network call drop rate increases due to abnormal MDT operation of the terminal after the MDT function is turned on.
  • a method for processing an abnormal terminal including:
  • the network management device sends the identifier of the MDT working abnormal terminal or the identifier to the base station, where the identifier of the MDT working abnormal terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier; the identifier list includes the MDT working abnormal terminal.
  • logo the identifier of the MDT working abnormal terminal or the identifier to the base station, where the identifier of the MDT working abnormal terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier; the identifier list includes the MDT working abnormal terminal.
  • a method for processing an abnormal terminal including:
  • the base station abandons performing an MDT task to the terminal corresponding to the identifier.
  • a working abnormal terminal identification method including:
  • the network element performs the KPI of the MDT task terminal
  • the network element obtains the identifier of the terminal, where the identifier is an identifier of an abnormal terminal of the MDT operation, and the identifier of the abnormal terminal of the MDT is used by the base station to abandon performing an MDT task to the terminal corresponding to the identifier.
  • a working abnormal terminal processing device is further provided, which is applied to the network management device, and includes:
  • the sending module is configured to send the identifier or the identifier list of the abnormal terminal of the MDT to the base station, where the MDT working abnormal terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier; the identifier list includes the MDT work The identifier of the abnormal terminal.
  • a working terminal processing device which is applied to a base station, and includes:
  • the receiving module is configured to receive an identifier of the abnormal MDT working terminal sent by the network element;
  • the execution module is abandoned, and is configured to abandon the execution of the MDT task to the terminal corresponding to the identifier.
  • a working abnormal terminal identification device is further provided, which is applied to a network element, and includes:
  • the statistics module is configured to perform the KPI of the MDT task terminal.
  • a first acquiring module configured to acquire a terminal that performs an MDT task in which the KPI is abnormal
  • the second obtaining module is configured to obtain the identifier of the terminal, where the identifier is an identifier of the abnormal terminal of the MDT operation, and the identifier of the abnormal terminal of the MDT is used by the base station to abandon the execution of the MDT task to the terminal corresponding to the identifier.
  • a computer storage medium is further provided, where the computer storage medium may store an execution instruction, where the execution instruction is used to execute a working abnormal terminal processing method or application applied to a network management device or a base station in the foregoing embodiment.
  • An abnormal terminal identification method for working on a network element is further provided.
  • a processor is further provided, where the processor is configured to run a program, where the program is executed to perform a working abnormal terminal processing method applied to a network management device or a base station in the foregoing embodiment, or is applied to The abnormal terminal identification method for the working of the network element.
  • an information reminding apparatus comprising: a processor and a memory for storing a computer program capable of running on a processor, wherein when the processor is configured to run the computer program, The working abnormal terminal processing method applied to the network management device or the base station in the foregoing embodiment is performed; or the working abnormal terminal identifying method described in the foregoing embodiment is executed.
  • the network management device sends the identifier or the identifier list of the abnormal terminal of the MDT to the base station, where the identifier list includes the identifier of the abnormal terminal of the MDT operation; the base station abandons the execution of the MDT task to the terminal corresponding to the identifier, and solves the related
  • the MDT task is increased due to the abnormal terminal of some MDT operations after the MDT function is turned on. Since the base station does not send the MDT task to the abnormal terminal of the MDT operation, the call drop rate is effectively reduced, and the user experience is improved.
  • FIG. 1 is a flowchart 1 of a method for processing an abnormal terminal according to an embodiment of the present invention
  • FIG. 2 is a second flowchart of a method for processing an abnormal terminal according to an embodiment of the present invention
  • FIG. 3 is a flowchart of a method for identifying an abnormal operation terminal according to an embodiment of the present invention.
  • FIG. 4 is a flowchart of a cell/base station identifying an abnormal terminal identification stream of an MDT operation according to an embodiment of the present invention
  • FIG. 5 is a schematic diagram of a cell/base station not delivering an MDT task for an abnormal terminal of an MDT operation according to an embodiment of the present invention
  • FIG. 6 is a schematic diagram of a network management device acquiring an abnormal terminal identifier of an MDT operation according to an embodiment of the present invention
  • FIG. 7 is a schematic diagram of a network management device sending an MDT work abnormal terminal identifier to a cell/base station according to an embodiment of the present invention
  • FIG. 8 is a schematic diagram of a network management device sending an MDT task abnormality type without transmitting an MDT task enable flag to a cell/base station according to an embodiment of the present invention
  • FIG. 9 is a schematic diagram of a network management device transmitting an MDT work abnormal terminal type identification enable flag to a cell/base station according to an embodiment of the present invention.
  • FIG. 10 is a schematic diagram of a cell/base station MDT operation abnormal terminal type identification enabling automatic opening and closing according to an embodiment of the present invention
  • FIG. 11 is a block diagram 1 of a working abnormal terminal processing apparatus according to an embodiment of the present invention.
  • FIG. 12 is a second block diagram of a working abnormal terminal processing apparatus according to an embodiment of the present invention.
  • Figure 13 is a block diagram of a working abnormal terminal identifying apparatus according to an embodiment of the present invention.
  • FIG. 1 is a flowchart 1 of a working abnormal terminal processing method according to an embodiment of the present invention. As shown in FIG. 1 , the flow includes the following steps:
  • step S102 the network management device sends the identifier or the identifier list of the abnormal terminal of the MDT to the base station, where the identifier of the abnormal MDT operation terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier; the identifier list includes the MDT.
  • the identity of the abnormal terminal is not limited to the base station.
  • the abnormal terminal of the MDT operation that is, the terminal identifier belongs to the MDT working abnormal terminal identifier, and when the MDT task is performed on the wireless side, the MDT task is not performed for the terminal, and the related technology is solved due to the partial MDT after the MDT function is enabled.
  • the abnormal terminal causes the network call drop rate to increase. Since the base station does not send the MDT task to the MDT working abnormal terminal, the call drop rate is effectively reduced, and the user experience is improved.
  • the above-mentioned MDT task is to send a connection state Immediate MDT measurement task to the terminal, obtain the measurement result of the Immediate MDT reported by the terminal, and send the idle state Logged MDT measurement task to the terminal, obtain the Logged MDT measurement result of the terminal, and obtain the RLF Report data of the terminal. , obtain the RCEF Report data saved by the terminal.
  • the network management device maintains an MDT function abnormal terminal identifier list, and configures the known MDT function abnormal terminal identifier to the network management device.
  • the network management device sends the MDT function abnormal terminal identifier to the base station under its jurisdiction. After receiving the MDT function abnormal terminal identifier, the network management device receives the MDT function abnormal terminal identifier. For these types of terminals, the MDT task is not executed.
  • the MDT function is no longer abnormal.
  • the terminal ID is deleted from the list maintained by the NMS. Once the MDT function is abnormal, the terminal ID list is changed (in this case, deleted).
  • the change feature of the MDT function abnormal terminal table is sent to the base station under its jurisdiction. After receiving the change information of the MDT function abnormal terminal identifier table, the base station performs the MDT task for the terminal identifier of the deleted type.
  • the terminal identifier of the MDT that is abnormally maintained on the network management device may be a terminal identifier that is known to be abnormal in MDT operation, or may be automatically identified by the base station; wherein the automatic identification of the base station may be automatically uploaded to the network management or manually added.
  • the network management device calculates the KPI of the MDT task terminal; the network management device acquires the terminal that performs the MDT task with the abnormal KPI; the network management The device obtains the identifier of the terminal, where the identifier is an identifier of the abnormal terminal of the MDT operation.
  • the abnormality of the KPI includes one of the following:
  • the number of dropped calls meets a preset threshold
  • the number of dropped calls and the call drop rate both meet the preset threshold
  • the number of dropped calls for the predetermined reason satisfies a preset threshold
  • the number of dropped calls for the predetermined reason and the dropped call rate for the predetermined reason all satisfy the preset threshold.
  • the network management device determines the identifier of the abnormal terminal of the MDT operation by one of the following methods:
  • the terminal identifier of the MDT working abnormality is identified from the network management device itself.
  • the method may further include: the network management device detects a change of the identifier of the abnormal terminal of the new MDT operation, where the identifier change includes adding a new identifier or deleting the identifier; and the network management works abnormally according to the new MDT terminal.
  • the identifier updates the list of identities.
  • the method further includes: the network management device notifying the base station of an MDT operation abnormal terminal identifier change.
  • the network management device may also clear an identifier of the MDT working abnormal terminal in the identifier list.
  • the network management device before the network management device sends the identifier list of the abnormal terminal of the MDT operation to the base station, the network management device starts the function of the base station to abandon the MDT task to the abnormal terminal of the MDT operation; and sends the identifier list of the abnormal terminal of the MDT operation to the network management device.
  • the network management device turns off the function of the base station to abandon the MDT task to the MDT working abnormal terminal. That is, the network management device can enable or disable the base station to abandon the MDT task to the MDT working abnormal terminal.
  • the method further includes: the NMS enabling the base station to abandon the function of performing the MDT task to the MDT working abnormal terminal.
  • the identifier of the MDT working abnormal terminal includes one of the following: a feature group indication (FGI), an international mobile device identifier, an international mobile device identifier-type authentication code (IMEI-TAC), and an international mobile device identifier.
  • FGI feature group indication
  • IMEI-TAC international mobile device identifier-type authentication code
  • - Software version International Mobile Equipment Identity-Software Version Number, IMEI-SV).
  • FIG. 2 is a second flowchart of a method for processing an abnormal terminal according to an embodiment of the present invention. As shown in FIG. 2, the method includes:
  • Step S202 The base station receives an identifier of the abnormal MDT operation terminal sent by the network element.
  • Step S204 the base station abandons the execution of the MDT task to the terminal corresponding to the identifier.
  • the base station receives the identifier of the abnormal MDT operation terminal sent by the network element, and the base station abandons the MDT task to be performed on the terminal corresponding to the identifier, which solves the problem that the network call drop rate increases due to the MDT function being enabled in the related art, because the base station does not The MDT task is sent to the MDT working abnormal terminal, thereby effectively reducing the call drop rate and improving the user experience.
  • the above MDT task includes one of the following:
  • a single base station sends the self-learning result (the MDT function abnormal terminal identifier) to the network management system.
  • the network management system sends the MDT function abnormal terminal identifier to other base stations. After receiving the MDT function abnormal terminal identifier, the other base stations do not send the MDT for these types of identifiers. task.
  • the single base station sends the self-learning result (the MDT function abnormal terminal identifier) to the neighboring base station.
  • the MDT task is not issued for these types of terminals.
  • the result of self-learning of a single base station can be automatically added to the MDT function abnormal terminal identifier list maintained by the network management.
  • the network management system changes the MDT function abnormal terminal table. The feature is sent to other base stations under its jurisdiction. After receiving the change information of the MDT function abnormal terminal identifier table, the base station does not deliver the MDT task for these newly added types of terminals.
  • the identifier of the MDT working abnormal terminal includes one of the following: Feature Group Indication (FGI), International Mobile Equipment Identity (IMEI), International Mobile Equipment Identity - Model Authentication Code (IMEI-TAC), and international mobile device identification. Code-software version (IMEI-SV).
  • FGI Feature Group Indication
  • IMEI International Mobile Equipment Identity
  • IMEI-TAC International Mobile Equipment Identity - Model Authentication Code
  • IMEI-SV Code-software version
  • the network element includes one of the following: a network management device, a network optimization tool, and a neighboring base station.
  • the base station calculates the call drop rate indicator of the MDT task terminal; the base station acquires the terminal that performs the MDT task with the abnormal call rate indicator abnormality; The base station obtains the identifier of the terminal, where the identifier is an identifier of the abnormal terminal of the MDT operation; the base station sends the identifier of the abnormal terminal of the MDT operation to the network management.
  • the call drop rate indicator includes one of the following:
  • the number of dropped calls meets a preset threshold
  • the number of dropped calls and the call drop rate both meet the preset threshold
  • the number of dropped calls for the predetermined reason satisfies a preset threshold
  • the number of dropped calls for the predetermined reason and the dropped call rate for the predetermined reason all satisfy the preset threshold.
  • FIG. 3 is a flowchart of a method for identifying an abnormal terminal according to an embodiment of the present invention. As shown in FIG. 3, the method includes:
  • Step S302 the network element performs the KPI of the MDT task terminal.
  • Step S304 the network element acquires a terminal that performs an MDT task in which the KPI is abnormal
  • step S306 the network element obtains the identifier of the terminal, where the identifier is an identifier of the abnormal terminal of the MDT operation, and the identifier of the abnormal terminal of the MDT is used by the base station to abandon the execution of the MDT task to the terminal corresponding to the identifier in the identifier list.
  • the above MDT task includes one of the following:
  • the terminal After the terminal delivers the MDT task, the terminal compares the call drop related indicators in the pre-configuration time period of the service statistics. If the relevant indicator (for example, the total number of calls exceeds the threshold and the dropped call rate exceeds the threshold) meets the threshold, the terminal decides to drop the call. Rate the terminal abnormally and identify the characteristics of the terminal, such as FGI.
  • the network element is a base station, a network management device, or a network optimization tool.
  • the abnormality of the KPI includes one of the following:
  • the number of dropped calls meets a preset threshold
  • the number of dropped calls and the call drop rate both meet the preset threshold
  • the number of dropped calls for the predetermined reason satisfies a preset threshold
  • the number of dropped calls for the predetermined reason and the dropped call rate for the predetermined reason all satisfy the preset threshold.
  • the method further includes:
  • the network element sends the identifier of the abnormal MDT operation terminal to one of the following network elements: a neighboring base station, a network management device, and a network optimization tool.
  • the method further includes:
  • the network element sends the identifier of the MDT working abnormal terminal to the base station managed by the network element.
  • the method further includes: the network element abandoning performing an MDT task to the terminal that belongs to the MDT work abnormal identifier.
  • the method further includes:
  • the network element starts the MDT work abnormal terminal identifier recognition function
  • the network element turns off the MDT work abnormal terminal identifier recognition function.
  • the overall call drop rate related indicator of the cell is counted, and if the overall call drop rate related indicator of the cell is in the pre-configured time period (for example, the total number of calls exceeds the threshold and the dropped call rate is lower than the threshold), the threshold is met. Then, the cell performs abnormal terminal identification of the MDT function. Once the threshold is not met, the MDT function abnormal terminal identification function of the cell is turned off. Or the MDT function abnormal terminal identification is enabled only for the cell with the normal network indicator through the NMS. Or, through the network management, the terminal that is abnormal in the network indicator is closed, and the MDT function abnormal terminal is identified.
  • the identifier of the MDT working abnormal terminal includes one of the following: Feature Group Indication (FGI), International Mobile Equipment Identity (IMEI), International Mobile Equipment Identity - Model Authentication Code (IMEI-TAC), and international mobile device identification. Code-software version (IMEI-SV).
  • FGI Feature Group Indication
  • IMEI International Mobile Equipment Identity
  • IMEI-TAC International Mobile Equipment Identity - Model Authentication Code
  • IMEI-SV Code-software version
  • the MDT task in the embodiment of the present invention may be one or more of the Immediate MDT, Logged MDT, RLF Report, and RCEF Report tasks; the MDT work abnormality may be a plurality of network indicator abnormalities, such as a dropped call rate indicator.
  • Embodiments of the present invention relate to an MDT operation abnormal terminal, which may be an entity identification that identifies a base station or identifies or centralizes a radio resource according to a cell.
  • the NMS uses the switch or the base station to enable or disable the MDT operation abnormal terminal identification function through the switch. After the MDT task is enabled on the live network, the network indicator is degraded and the user perception problem is affected.
  • a cell/base station identifying an MDT working abnormal terminal identifier includes:
  • Step S402 pre-configuring the MDT working abnormality detection index and the threshold value, and implementing the effect at the base station;
  • Step S404 the base station collects the detection index for the UE that performs the MDT task, and collects the related parameters of the call drop as an example.
  • Step S406 the base station determines whether the detection index meets the threshold, that is, determines whether the MDT working abnormal condition is met;
  • Step S408 If the statistical indicator of the UE meets the MDT working abnormality determining condition, obtain the terminal identifier of the terminal; that is, the terminal identifier that the MDT works abnormally;
  • step S410 it is further determined whether the type identifier of the terminal exists in the MDT working abnormal terminal identifier list; if not, it is added to the MDT working abnormal terminal identifier list.
  • FIG. 5 is a schematic diagram of a cell/base station not delivering an MDT task for an abnormal terminal of an MDT operation according to an embodiment of the present invention. As shown in FIG. 5, the cell/base station does not issue an MDT task for an abnormal terminal of the MDT operation, and specifically includes:
  • Step S502 the MDT task starts
  • Step S504 the base station acquires a terminal type identifier of the UE that performs the MDT task.
  • Step S506 The base station checks whether the terminal type identifier of the UE is in the MDT working abnormal terminal identifier list.
  • Step S508 If the terminal type identifier is not in the MDT working abnormal terminal identifier list, send an MDT task to the UE.
  • Step S510 If the terminal type identifier is in the MDT working abnormal terminal identifier list, the MDT task is not sent to the UE.
  • FIG. 6 is a schematic diagram of a network management device acquiring an abnormal terminal identifier of an MDT operation according to an embodiment of the present invention. As shown in FIG.
  • Step S602 the base station/network management device maintains an MDT working abnormal terminal identifier list
  • Step S604 the base station finds a new terminal identifier of the MDT work abnormality
  • Step S606 The base station sends a new MDT working abnormal terminal identifier to the network management device.
  • Step S608 After receiving the MDT working abnormal terminal identifier, the network management device updates the MDT working abnormal terminal identifier list. That is, if the abnormal terminal identifier of the MDT work is not in the list, it is added to the list.
  • FIG. 7 is a schematic diagram of a network management device sending an MDT work abnormal terminal identifier to a cell/base station according to an embodiment of the present invention. As shown in FIG. 7, the network management device sends an MDT work abnormal terminal identifier to a cell/base station, including:
  • Step S702 Maintaining an MDT working abnormal terminal identifier list on the base station/network management device
  • Step S704 the MDT working abnormal terminal list on the network management device is changed, including adding or deleting an MDT working abnormal terminal identifier; the newly added identification source may be manually added or some base stations self-learning, and the MDT working abnormal terminal identifier is the kind After the type terminal works normally, it needs to be removed from the list.
  • Step S706 The network management device notifies the base station of the change information in the MDT working abnormal terminal identifier list, and the base station that has known that the MDT work abnormal terminal identifier changes may not notify.
  • Step S708 After receiving the MDT working abnormal terminal identifier update information, the base station updates its MDT working abnormal terminal identifier list. That is, if the abnormal terminal identifier of the newly added MDT work is not in the list, it is added to the list; if the abnormal terminal identifier of the MDT work to be deleted is received in the list, it is deleted from the list.
  • FIG. 8 is a schematic diagram of a network management device transmitting an MDT task with an MDT operation abnormal terminal type without transmitting an MDT task enable flag according to an embodiment of the present invention. As shown in FIG. 8, the network management device sends an MDT operation abnormal terminal type to a cell/base station.
  • the MDT task enable flag includes:
  • Step S802 The MDT working abnormality terminal is set on the network management device, and the task enable identifier is not sent.
  • Step S804 the network management device sends the enable identifier to the base station.
  • Step S806 After receiving the enable identifier, the base station updates the enable identifier. That is, if the identifier is enabled, it indicates that the terminal that belongs to the MDT working abnormal terminal identification type does not send the MDT task; if the identifier is not enabled, the base station sends the MDT task to distinguish whether the terminal belongs to the MDT working abnormal terminal.
  • FIG. 9 is a schematic diagram of a network management device transmitting an MDT operation abnormal terminal type identification enable flag to a cell/base station according to an embodiment of the present invention. As shown in FIG. 9, the network management device sends an MDT operation abnormal terminal identification enable flag to a cell/base station, including :
  • Step S902 setting an MDT working abnormal terminal identification enable identifier on the network management device
  • Step S904 the network management device sends the enable identifier to the base station.
  • Step S906 After receiving the enable identifier, the base station updates the enable identifier. That is, if the identifier is enabled, the base station starts the MDT operation abnormal terminal identification function; the base station turns off or does not enable the MDT operation abnormal terminal identification function.
  • FIG. 10 is a schematic diagram of a cell/base station MDT operation abnormal terminal type identification enabling automatic opening and closing according to an embodiment of the present invention.
  • the cell/base station MDT operation abnormal terminal type identification enabling automatic opening and closing includes:
  • Step S1002 Configure the cell/base station to enable the abnormal call drop rate detection threshold of the MDT function
  • Step S1004 The cell/base station counts the related parameters of the call drop
  • Step S1006 Determine whether the cell/base station call rate indicator meets a threshold.
  • Step S1008 If the threshold is met, enable or continue to enable the MDT work abnormal terminal identification function; if the threshold is not met, execute step S1010 to disable or disable the MDT work abnormal terminal identification function.
  • FIG. 11 is a block diagram 1 of a working abnormal terminal processing device according to an embodiment of the present invention. As shown in FIG.
  • the sending module 112 is configured to send the identifier of the MDT working abnormal terminal or the identifier to the base station, where the identifier of the MDT working abnormal terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier; the identifier list includes the MDT work.
  • the identifier of the abnormal terminal is configured to send the identifier of the MDT working abnormal terminal or the identifier to the base station, where the identifier of the MDT working abnormal terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier; the identifier list includes the MDT work.
  • the identifier of the abnormal terminal is configured to send the identifier of the MDT working abnormal terminal or the identifier to the base station, where the identifier of the MDT working abnormal terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier; the identifier list includes the MDT work. The identifier of the abnormal terminal.
  • the device further includes:
  • the statistical indicator module is configured to perform the KPI of the MDT task terminal before sending the identifier or the identifier list of the abnormal terminal of the MDT to the base station;
  • an identifier module configured to acquire a terminal that performs an MDT task in which the KPI is abnormal, and obtain an identifier of the terminal, where the identifier is an identifier of an abnormal terminal of the MDT operation.
  • the abnormality of the KPI includes one of the following:
  • the number of dropped calls meets a preset threshold
  • the number of dropped calls and the call drop rate both meet the preset threshold
  • the number of dropped calls for the predetermined reason satisfies a preset threshold
  • the number of dropped calls for the predetermined reason and the dropped call rate for the predetermined reason all satisfy the preset threshold.
  • the device further includes:
  • the determining module is configured to: before the network management sends the identifier list of the abnormal terminal of the MDT operation to the base station, determine the identifier of the abnormal terminal of the MDT operation by using one of the following manners:
  • the terminal identifier of the MDT working abnormality is identified from the network management device itself.
  • the device further includes:
  • an update module configured to detect a change of the identifier of the abnormal terminal of the new MDT operation, where the identifier change includes adding a new identifier or deleting the identifier; and updating the identifier list according to the identifier of the new MDT working abnormal terminal.
  • the device further includes:
  • the notification module is configured to notify the base station of the MDT work abnormal terminal identifier change.
  • the device further includes:
  • the module is cleared, and is configured to clear the identifier of the MDT working abnormal terminal in the identifier list.
  • the device further includes:
  • the module is enabled or disabled to be configured to send the MDT task to the MDT working abnormal terminal to perform the MDT task before sending the MDT working abnormal terminal identification list to the base station. After the base station, the base station is turned off to abandon the function of performing an MDT task to the MDT working abnormal terminal.
  • the identifier of the MDT working abnormal terminal includes one of the following: Feature Group Indication (FGI), International Mobile Equipment Identity (IMEI), International Mobile Equipment Identity - Model Authentication Code (IMEI-TAC), and international mobile Device Identification Code - Software Version (IMEI-SV).
  • FGI Feature Group Indication
  • IMEI International Mobile Equipment Identity
  • IMEI-TAC International Mobile Equipment Identity - Model Authentication Code
  • IMEI-SV international mobile Device Identification Code - Software Version
  • FIG. 12 is a block diagram 2 of a working abnormal terminal processing device according to an embodiment of the present invention. As shown in FIG. 12, the method includes:
  • the receiving module 122 is configured to receive an identifier of the MDT working abnormal terminal sent by the network element;
  • the abandonment execution module 124 is configured to abandon the execution of the MDT task to the terminal corresponding to the identifier.
  • the MDT task includes one of the following: delivering a connection state MDT measurement task to the terminal; acquiring a terminal connection state MDT measurement result; delivering an idle state MDT measurement task to the terminal; acquiring the idle state MDT saved by the terminal
  • the measurement result is obtained by acquiring the radio link failure report (RLF Report) data saved by the terminal; and acquiring the radio resource control connection establishment failure report (RCEF Report) data saved by the terminal.
  • RLF Report radio link failure report
  • RCEF Report radio resource control connection establishment failure report
  • the network element includes one of the following: a network management device, a network optimization tool, and a neighboring base station.
  • the identifier of the MDT working abnormal terminal includes one of the following: Feature Group Indication (FGI), International Mobile Equipment Identity (IMEI), International Mobile Equipment Identity - Model Authentication Code (IMEI-TAC), International Mobile Equipment Identity Code - Software Version (IMEI-SV).
  • FGI Feature Group Indication
  • IMEI International Mobile Equipment Identity
  • IMEI-TAC International Mobile Equipment Identity - Model Authentication Code
  • IMEI-SV International Mobile Equipment Identity Code - Software Version
  • FIG. 13 is a block diagram of the working abnormal terminal identifying apparatus according to the embodiment of the present invention. As shown in FIG. 13, the method includes:
  • the statistics module 132 is configured to perform a KPI of the MDT task terminal.
  • the first obtaining module 134 is configured to acquire a terminal that performs an MDT task in which the KPI is abnormal;
  • the second obtaining module 136 is configured to obtain the identifier of the terminal, where the identifier is an identifier of the MDT working abnormal terminal, and the identifier of the MDT working abnormal terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier.
  • the foregoing network element is a base station, a network management device, or a network optimization tool.
  • the device further includes:
  • the first transmitting module is configured to send the identifier of the abnormal MDT working terminal to one of the following network elements: a neighboring base station, a network management device, and a network optimization tool.
  • the device further includes:
  • a second transmitting module configured to send the identifier of the abnormality terminal of the MDT to the base station managed by the network element, after the network element is configured as a network management device or a network optimization tool, after acquiring the identifier of the terminal .
  • the device further includes:
  • the abandoning module is configured to perform the MDT task to the terminal belonging to the MDT working abnormal identifier after obtaining the identifier of the terminal in the case that the network element is the base station.
  • the device further includes:
  • the determining module is configured to determine whether an abnormality occurs in the KPI of the network element where the terminal that performs the MDT task is located;
  • the startup module is configured to start an MDT operation abnormal terminal identification function when the determination result of the determination module is negative;
  • the module is closed, and configured to: when the judgment result of the determining module is yes, the MDT work abnormal terminal identifier identification function is disabled, and the network element re-statistically executes the call drop rate indicator of the MDT task terminal.
  • An embodiment of the present invention further provides a storage medium, where the storage medium includes a stored program, wherein the program is executed to execute the working abnormal terminal processing method according to any one of the above items; or A working abnormal terminal identification method as described.
  • the foregoing storage medium may be configured to store program code for performing the following steps: sending an identifier or an identifier list of the MDT working abnormal terminal to the base station, where the identifier of the MDT working abnormal terminal is The base station for abandoning the MDT task to the terminal corresponding to the identifier; the identifier list includes an identifier of the MDT working abnormal terminal.
  • the foregoing storage medium may be configured to store program code that is further configured to: receive an identifier of an MDT work abnormal terminal sent by the network element; and abandon the MDT task performed to the terminal corresponding to the identifier .
  • the foregoing storage medium may be configured to store program code that is further used to perform the following steps: statistically executing a KPI of the MDT task terminal; acquiring a terminal that performs an MDT task in which the KPI is abnormal; acquiring the The identifier of the terminal, where the identifier is an identifier of the abnormal terminal of the MDT operation, and the identifier of the abnormal terminal of the MDT is used by the base station to abandon the execution of the MDT task to the terminal corresponding to the identifier.
  • the foregoing storage medium may include, but is not limited to, a USB flash drive, a Read-Only Memory (ROM), and a Random Access Memory (RAM).
  • ROM Read-Only Memory
  • RAM Random Access Memory
  • An embodiment of the present invention further provides a processor for running a program, wherein the program executes the steps in any one of the above-mentioned working abnormal terminal processing methods when running; or, when the program is running, executes any of the above The steps in the item abnormal terminal identification method.
  • the foregoing procedure is used to send the identifier of the MDT working abnormal terminal to the base station, where the identifier of the MDT working abnormal terminal is used by the base station to abandon the corresponding to the identifier.
  • the terminal performs an MDT task; the identifier list includes an identifier of the MDT working abnormal terminal.
  • the foregoing procedure is further configured to: receive an identifier of the abnormal MDT operation terminal sent by the network element; and abandon the MDT task performed to the terminal corresponding to the identifier.
  • the foregoing procedure is further configured to: perform a step of: performing a KPI of the MDT task terminal; acquiring a terminal that performs an MDT task with the abnormal KPI; and acquiring an identifier of the terminal, where the identifier is The MDT works abnormally.
  • the identifier of the terminal is used by the base station to abandon the MDT task to the terminal corresponding to the identifier.
  • Embodiments of the present invention also provide an information reminding apparatus comprising: a processor and a memory for storing a computer program executable on a processor, wherein the processor is configured to execute the computer program when the computer program is executed.
  • an information reminding apparatus comprising: a processor and a memory for storing a computer program executable on a processor, wherein the processor is configured to execute the computer program when the computer program is executed.
  • modules or steps of the present invention described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein.
  • the steps shown or described are performed, or they are separately fabricated into individual integrated circuit modules, or a plurality of modules or steps thereof are fabricated as a single integrated circuit module.
  • the invention is not limited to any specific combination of hardware and software.

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Abstract

本发明实施例公开了一种工作异常终端处理、工作异常终端识别方法及装置，其中，该工作异常终端处理方法包括：基站接收网元发送的最小化路测(MDT)工作异常终端的标识，基站放弃向所述标识对应的终端执行MDT任务。

Description

工作异常终端处理、工作异常终端识别方法及装置
相关申请的交叉引用
本申请基于申请号为201710661471.0、申请日为2017年8月4日的中国专利申请提出，并要求该中国专利申请的优先权，该中国专利申请的全部内容在此以引入方式并入本申请。
技术领域
本发明涉及通信领域，具体涉及一种工作异常终端处理、工作异常终端识别方法及装置。
背景技术
最小化路测(Minimization Drive Test，MDT)就是让现网的商用终端代替人工做路测，进行相关量的测量并上报。网络根据终端上报的测量对现网覆盖、切换、接入、干扰等情况进行分析，发现问题并解决网络中存在覆盖问题，切换问题，接入问题以及干扰等问题。
MDT任务的采集有两种方式，一种是基于管理的MDT，一种是基于用户的MDT。基于管理的MDT就是针对选择区域(小区列表或跟踪区(Tracking Area，TA)列表)内所有的终端都开启MDT任务。基于用户的MDT，就是针对特定的用户开启MDT。
MDT任务包含的数据类型有四种：连接态MDT(Immediate MDT)、空闲态MDT(Logged MDT)、无线链路失败报告(Radio Link Failure Report，RLF Report)、无线资源控制连接建立失败报告(Radio Resource Control Connection Establishment Failure Report，RCEF Report)。其中，Immediate MDT是指：对处于连接状态用户(或称为用户设备(User Equipment，UE)) 进行数据采集，包括无线侧对处于连接态的UE下发Immediate MDT测量配置，UE在连接态下按测量配置进行测量和上报；Logged MDT是指：无线侧对处于连接态的UE下发Logged MDT测量任务，终端进入空闲态后按照Logged MDT测量配置进行测量和存储，终端进入连接态后再上报测量结果。RLF Report是指：终端发生无线链路故障(Radio Link Failure，RLF)事件后，记录到日志(Log)中，终端成功接入后再上报RLF事件的测量信息。RCEF Report是指：终端发生连接建立失败(RCEF)事件后，记录到Log中，终端成功接入后再上报RCEF事件的测量信息。
目前现网开启MDT任务后，部分区域出现掉话率增加，掉话率增加不仅会影响用户感知，而且也影响网络关键性能指标(Key Performance Indicator，KPI)，因此需要无线侧去解决MDT功能开启后网络掉话率增加问题。
因此，相关技术中由于MDT功能开启后由于部分MDT工作异常终端导致网络掉话率增加的问题，尚未提出解决方案。
发明内容
本发明实施例提供了一种工作异常终端处理、工作异常终端识别方法及装置，以至少解决相关技术中由于MDT功能开启后由于部分MDT工作异常终端导致网络掉话率增加的问题。
根据本发明的一个实施例，提供了一种工作异常终端处理方法，包括：
网管设备将MDT工作异常终端的标识或标识列表发送给基站，其中，所述MDT工作异常终端的标识用于基站放弃向所述标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
在本发明实施例中，还提供了一种工作异常终端处理方法，包括：
基站接收网元发送的MDT工作异常终端的标识；
所述基站放弃向该标识对应的终端执行MDT任务。
在本发明实施例中，还提供了一种工作异常终端识别方法，包括：
网元统计执行MDT任务终端的KPI；
所述网元获取所述KPI发生异常的执行MDT任务的终端；
所述网元获取所述终端的标识，其中，所述标识为MDT工作异常终端的标识，所述MDT工作异常终端的标识用于基站放弃向所述标识对应的终端执行MDT任务。
在本发明实施例中，还提供了一种工作异常终端处理装置，应用于网管设备，包括：
发送模块，配置为将MDT工作异常终端的标识或标识列表发送给基站，其中，所述MDT工作异常终端的用于基站放弃向所述标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
在本发明实施例中，还提供了一种工作异常终端处理装置，应用于基站，包括：
接收模块，配置为接收网元发送的MDT工作异常终端的标识；
放弃执行模块，配置为放弃向所述标识对应的终端执行MDT任务。
在本发明实施例中，还提供了一种工作异常终端识别装置，应用于网元，包括：
统计模块，配置为统计执行MDT任务终端的KPI；
第一获取模块，配置为获取所述KPI发生异常的执行MDT任务的终端；
第二获取模块，配置为获取所述终端的标识，其中，所述标识为MDT工作异常终端的标识，所述MDT工作异常终端的标识用于基站放弃向所述标识对应的终端执行MDT任务。
在本发明实施例中，还提供了一种计算机存储介质，该计算机存储介质可以存储有执行指令，该执行指令用于执行上述实施例中应用于网管设备或基站的工作异常终端处理方法或应用于网元的工作异常终端识别方 法。
在本发明实施例中，还提供了一种处理器，所述处理器用于运行程序，其中，所述程序运行时执行上述实施例中应用于网管设备或基站的工作异常终端处理方法或应用于网元的工作异常终端识别方法。
在本发明实施例中，还提供了一种信息提醒装置，包括：处理器和用于存储能够在处理器上运行的计算机程序的存储器，其中，所述处理器用于运行所述计算机程序时，执行上述实施例中应用于网管设备或基站的工作异常终端处理方法；或者，执行上述实施例中所述的工作异常终端识别方法。
通过本发明实施例，网管设备将MDT工作异常终端的标识或标识列表发送给基站，所述标识列表包括MDT工作异常终端的标识；基站放弃向所述标识对应的终端执行MDT任务，解决了相关技术中由于MDT功能开启后由于部分MDT工作异常终端导致网络掉话率增加的问题，由于基站不向MDT工作异常终端的发送MDT任务，从而有效减少了掉话率，提高了用户体验。
附图说明
此处所说明的附图用来提供对本发明的进一步理解，构成本申请的一部分，本发明的示意性实施例及其说明用于解释本发明，并不构成对本发明的不当限定。在附图中：
图1是根据本发明实施例的工作异常终端处理方法的流程图一；
图2是根据本发明实施例的工作异常终端处理方法的流程图二；
图3是根据本发明实施例的工作异常终端识别方法的流程图；
图4是根据本发明实施例的小区/基站识别MDT工作异常终端标识流的程图；
图5是根据本发明实施例的小区/基站针对MDT工作异常终端不下发 MDT任务的示意图；
图6是根据本发明实施例的网管设备获取MDT工作异常终端标识的示意图；
图7是根据本发明实施例的网管设备向小区/基站发送MDT工作异常终端标识的示意图；
图8是根据本发明实施例的网管设备向小区/基站发送MDT工作异常终端类型不下发MDT任务使能标记的示意图；
图9是根据本发明实施例的网管设备向小区/基站发送MDT工作异常终端类型识别使能标记的示意图；
图10是根据本发明实施例的小区/基站MDT工作异常终端类型识别使能自动开启和关闭的示意图；
图11是根据本发明实施例的工作异常终端处理装置的框图一；
图12是根据本发明实施例的工作异常终端处理装置的框图二；
图13是根据本发明实施例的工作异常终端识别装置的框图。
具体实施方式
下文中将参考附图并结合实施例来详细说明本发明。需要说明的是，在不冲突的情况下，本申请中的实施例及实施例中的特征可以相互组合。
需要说明的是，本发明的说明书和权利要求书及上述附图中的术语“第一”、“第二”等是用于区别类似的对象，而不必用于描述特定的顺序或先后次序。
实施例1
在本实施例中提供了一种工作异常终端处理方法，图1是根据本发明实施例的工作异常终端处理方法的流程图一，如图1所示，该流程包括如下步骤：
步骤S102，网管设备将MDT工作异常终端的标识或标识列表发送给 基站，其中，所述MDT工作异常终端的标识用于基站放弃向所述标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
通过上述步骤，对于MDT工作异常终端，即该终端标识属于MDT工作异常终端标识，在无线侧执行MDT任务时，对于这些终端不执行MDT任务，解决了相关技术中由于MDT功能开启后由于部分MDT工作异常终端导致网络掉话率增加的问题，由于基站不向MDT工作异常终端的发送MDT任务，从而有效减少了掉话率，提高了用户体验。
上述的MDT任务是指给终端下发连接态Immediate MDT测量任务，获取终端上报Immediate MDT测量结果，给终端下发空闲态Logged MDT测量任务，获取终端保存Logged MDT测量结果，获取终端保存RLF Report数据，获取终端保存的RCEF Report数据。
网管设备维护一个MDT功能异常终端标识列表，将已知MDT功能异常终端标识配置到网管上设备，网管设备将MDT功能异常终端标识发送到它所管辖基站，这些基站收到MDT功能异常终端标识后，针对这些类型的终端，不执行MDT任务。
对于某些MDT功能异常终端版本升级后其MDT功能不再异常，从网管设备维护的列表中删除其终端标识，一旦网管设备维护的MDT功能异常终端标识列表发生变更(这里指删除)，网管设备将MDT功能异常终端表的变化特征发送到它所管辖基站，这些基站收到MDT功能异常终端标识表的变化信息后，针对这些删除类型的终端标识，执行MDT任务。
网管设备上维护的MDT工作异常的终端标识来源，可以是已知MDT工作异常的终端标识，也可以是来自于基站自动识别的；其中基站自动识别可以自动上传到网管，或者人工添加。
可选地，在网管设备将MDT工作异常终端的标识或标识列表发送给基站之前，该网管设备统计执行MDT任务终端的KPI；该网管设备获取该 KPI发生异常的执行MDT任务的终端；该网管设备获取该终端的标识，其中，该标识为MDT工作异常终端的标识。
可选的，所述KPI发生异常包括以下之一：
掉话次数满足预先设置的阈值；
掉话次数以及掉话率均满足预先设置的阈值；
预定原因的掉话次数满足预先设置的阈值；
预定原因的掉话次数以及预定原因的掉话率均满足预先设置的阈值。
可选地，在网管设备将最小化路测MDT工作异常终端的标识列表发送给基站之前，该网管设备通过但不限于以下方式之一确定该MDT工作异常终端的标识：
接收人工添加的MDT工作异常终端的标识；
接收人工删除的MDT工作异常终端的标识；
从基站识别出MDT工作异常终端的标识；
从网优工具识别出MDT工作异常终端的标识；
从网管设备自身识别出MDT工作异常的终端标识。
可选地，该方法还可以包括：该网管设备检测到新的MDT工作异常终端的标识变化，其中，所述标识变化包括新增标识或删除标识；该网管根据该新的MDT工作异常终端的标识更新该标识列表。
可选的，该方法还包括：所述网管设备将MDT工作异常终端标识变化通知到所述基站。
可选的，所述网管设备还可以清空所述标识列表中MDT工作异常终端的标识。
可选的，在网管设备将MDT工作异常终端的标识列表发送给基站之前，所述网管设备开启基站放弃向MDT工作异常终端执行MDT任务的功能；在网管设备将MDT工作异常终端的标识列表发送给基站之后，所述网 管设备关闭基站放弃向MDT工作异常终端执行MDT任务的功能。即网管设备可以开启或关闭基站放弃向MDT工作异常终端执行MDT任务的功能。
可选的，在所述网管关闭基站不向MDT工作异常终端执行MDT任务的功能之后，所述方法还包括：所述网管开启基站放弃向MDT工作异常终端执行MDT任务的功能。
可选的，所述MDT工作异常终端的标识包括以下之一：特征组指示(FGI)、国际移动设备识别码、国际移动设备识别码-型号认证码(IMEI-TAC)、国际移动设备识别码-软件版本(International Mobile Equipment Identity-Software Version Number，IMEI-SV)。
实施例2
在本发明实施例中，还提供了一种工作异常终端处理方法，图2是根据本发明实施例的工作异常终端处理方法的流程图二，如图2所示，包括：
步骤S202，基站接收网元发送的MDT工作异常终端的标识；
步骤S204，该基站放弃向该标识对应的终端执行MDT任务。
通过上述步骤，基站接收网元发送的MDT工作异常终端的标识，基站放弃向该标识对应的终端执行MDT任务，解决了相关技术中由于MDT功能开启导致网络掉话率增加的问题，由于基站不向MDT工作异常终端的发送MDT任务，从而有效减少了掉话率，提高了用户体验。
可选的，上述的MDT任务包括以下之一：
向终端下发连接态MDT测量任务；
获取终端连接态MDT测量结果；
向终端下发空闲态MDT测量任务；
获取终端保存的空闲态MDT测量结果；
获取终端保存的RLF Report数据；
获取终端保存的RCEF Report数据。
单个基站将自学习的结果(MDT功能异常终端标识)发送到网管，网管将MDT功能异常终端标识发送到其它基站，其它基站收到MDT功能异常终端标识后，针对这些类型的标识，不下发MDT任务。
或单个基站将自学习的结果(MDT功能异常终端标识)发送到相邻基站，相邻基站收到MDT功能异常终端标识后，针对这些类型的终端，不下发MDT任务。或者，单个基站自学习的结果可以自动添加到网管维护的MDT功能异常终端标识列表中，一旦网管维护的MDT功能异常终端标识列表发生变更(这里指增加)，网管将MDT功能异常终端表的变化特征发送到它所管辖其它基站，这些基站收到MDT功能异常终端标识表的变化信息后，针对这些新增类型的终端，不下发MDT任务。
其中，所述MDT工作异常终端的标识包括以下之一：特征组指示(FGI)、国际移动设备识别码(IMEI)、国际移动设备识别码-型号认证码(IMEI-TAC)、国际移动设备识别码-软件版本(IMEI-SV)。
可选的，所述网元包括以下之一：网管设备、网优工具、相邻基站。
可选地，在基站接收网管发送的MDT工作异常终端的标识列表之前，该基站统计执行MDT任务终端的掉话率指标；该基站获取该掉话率指标发生异常的执行MDT任务的终端；该基站获取该终端的标识，其中，该标识为MDT工作异常终端的标识；该基站将该MDT工作异常终端的标识发送给该网管。
可选地，该掉话率指标包括以下之一：
掉话次数满足预先设置的阈值；
掉话次数以及掉话率均满足预先设置的阈值；
预定原因的掉话次数满足预先设置的阈值；
预定原因的掉话次数以及预定原因的掉话率均满足预先设置的阈值。
实施例3
在本发明实施例中，还提供了一种工作异常终端识别方法，图3是根据本发明实施例的工作异常终端识别方法的流程图，如图3所示，包括：
步骤S302，网元统计执行MDT任务终端的KPI；
步骤S304，该网元获取该KPI发生异常的执行MDT任务的终端；
步骤S306，该网元获取该终端的标识，其中，该标识为MDT工作异常终端的标识，该MDT工作异常终端的标识用于基站放弃向该标识列表中标识对应的终端执行MDT任务。
可选的，上述的MDT任务包括以下之一：
向终端下发连接态MDT测量任务；
获取终端连接态MDT测量结果；
向终端下发空闲态MDT测量任务；
获取终端保存的空闲态MDT测量结果；
获取终端保存的RLF Report数据；
获取终端保存的RCEF Report数据。
对终端下发MDT任务后，服务统计预配置时间段内该终端掉话相关指标，如果相关指标(例如，呼叫总次数超过门限并且掉话率超过门限)满足门限，则该终端判决为掉话率异常终端，并识别该终端的特征，例如FGI。
可选地，该网元为基站、网管设备、或网优工具。
可选的，所述KPI发生异常包括以下之一：
掉话次数满足预先设置的阈值；
掉话次数以及掉话率均满足预先设置的阈值；
预定原因的掉话次数满足预先设置的阈值；
预定原因的掉话次数以及预定原因的掉话率均满足预先设置的阈值。
可选的，所述网元为基站情况下，在所述网元获取所述终端的标识之 后，所述方法还包括：
所述网元将所述MDT工作异常终端的标识发送给以下之一网元：相邻基站、网管设备、网优工具。
可选地，该网元为网管或网优工具的情况下，在该网元获取该终端的标识之后，该方法还包括：
该网元将该MDT工作异常终端的标识发送给该网元所管理的基站。
可选的，在所述网元为基站的情况下，所述网元获取所述终端的标识之后，所述方法还包括：所述网元放弃向属于MDT工作异常标识的终端执行MDT任务。
可选地，所述方法还包括：
所述网元判断执行MDT任务的终端所在网元自身KPI是否发生异常；
在判断结果为否的情况下，所述网元启动MDT工作异常终端标识识别功能；
在判断结果为是的情况下，所述网元关闭MDT工作异常终端标识识别功能。
对于开启MDT任务的小区，统计该小区整体掉话率相关指标，如果在预配置的时段内该小区整体掉话率相关指标(例如，呼叫总次数超过门限并且掉话率低于门限)满足门限，则该小区进行MDT功能异常终端识别。一旦不满足该门限，则关闭该小区的MDT功能异常终端识别功能。或者通过网管仅对网络指标正常的小区开启MDT功能异常终端识别。或者通过网管对网络指标异常的小区关闭MDT功能异常终端识别。
其中，所述MDT工作异常终端的标识包括以下之一：特征组指示(FGI)，国际移动设备识别码(IMEI)，国际移动设备识别码-型号认证码(IMEI-TAC)，国际移动设备识别码-软件版本(IMEI-SV)。
本发明实施例中的MDT工作任务可以是Immediate MDT、Logged  MDT、RLF Report、RCEF Report任务中一种或多种；MDT工作异常可以是多种网络指标异常，例如掉话率指标。
本发明实施例涉及到MDT工作异常终端可以是以基站为单位进行识别或按照小区为单位识别或集中的管理无线资源的实体识别。此外，网管通过或基站通过开关开启或关闭MDT工作异常终端识别功能。解决了现网开启MDT任务后，导致网络指标下降问题，影响用户感知问题。
下面提供过具体示例对本发明实施例进行详细说明。
示例1
图4是根据本发明实施例的小区/基站识别MDT工作异常终端标识流的程图，如图4所示，小区/基站识别MDT工作异常终端标识包括；
步骤S402，预先配置好MDT工作异常检测指标以及门限值，并在基站生效；
步骤S404，基站针对执行MDT任务的UE统计其检测指标，作为一种示例，统计掉话相关参数；
步骤S406，基站判断其检测指标是否满足门限，也即判断是否满足MDT工作异常条件；
步骤S408，如果满足该UE的统计指标满足MDT工作异常判断条件，则获取该终端的终端标识；即MDT工作异常的终端标识；
步骤S410，进一步判断该终端的类型标识在MDT工作异常终端标识列表中是否存在；如果不存在，则添加到MDT工作异常终端标识列表中。
示例2
图5是根据本发明实施例的小区/基站针对MDT工作异常终端不下发MDT任务的示意图，如图5所示，小区/基站针对MDT工作异常终端不下发MDT任务具体包括：
步骤S502，MDT任务开始；
步骤S504，基站获取执行MDT任务的UE的终端类型标识；
步骤S506，基站查看该UE的终端类型标识是否在MDT工作异常终端标识列表中；
步骤S508，如果该终端类型标识不在MDT工作异常终端标识列表中，给该UE下发MDT任务；
步骤S510，如果该终端类型标识在MDT工作异常终端标识列表中，不向该UE下发MDT任务。
示例3
图6是根据本发明实施例的网管设备获取MDT工作异常终端标识的示意图，如图6所示，网管设备获取MDT工作异常终端标识包括：
步骤S602，基站/网管设备上维护MDT工作异常终端标识列表；
步骤S604，基站发现新的MDT工作异常终端标识；
步骤S606，基站向网管设备发送新的MDT工作异常终端标识；
步骤S608，网管设备收到MDT工作异常终端标识后，更新其MDT工作异常终端标识列表。即如果收到MDT工作异常终端标识不在列表中，则添加到列表中。
示例4
图7是根据本发明实施例的网管设备向小区/基站发送MDT工作异常终端标识的示意图，如图7所示，网管设备向小区/基站发送MDT工作异常终端标识包括：
步骤S702，基站/网管设备上维护MDT工作异常终端标识列表；
步骤S704，网管设备上MDT工作异常终端列表发生变更，包括新增或删除MDT工作异常终端标识；新增标识来源可能是人工添加或者某些基站自学习的，而MDT工作异常终端标识当该种类型终端工作正常后，需要从列表中删除。
步骤S706，网管设备将MDT工作异常终端标识列表中的变化信息通知到基站；对于已经知道MDT工作异常终端标识变化的基站可以不通知。
步骤S708，基站收到MDT工作异常终端标识更新信息后，更新其MDT工作异常终端标识列表。即如果收到新增MDT工作异常终端标识不在列表中，则添加到列表中；收到要删除MDT工作异常终端标识在列表中，则从列表中删除。
示例5
图8是根据本发明实施例的网管设备向小区/基站发送MDT工作异常终端类型不下发MDT任务使能标记的示意图，如图8所示，网管设备向小区/基站发送MDT工作异常终端类型不下发MDT任务使能标记包括：
步骤S802，网管设备上设置MDT工作异常终端不发下任务使能标识；
步骤S804，网管设备将该使能标识发送给基站；
步骤S806，基站收到该使能标识后，更新该使能标识。即如果该标识使能，表明对属于MDT工作异常终端标识类型的终端不下发MDT任务；如果该标识为不使能，基站下发MDT任务时是不区分终端是否属于MDT工作异常终端。
示例6
图9是根据本发明实施例的网管设备向小区/基站发送MDT工作异常终端类型识别使能标记的示意图，如图9所示，网管设备向小区/基站发送MDT工作异常终端识别使能标记包括：
步骤S902，网管设备上设置MDT工作异常终端识别使能标识；
步骤S904，网管设备将该使能标识发送给基站；
步骤S906，基站收到该使能标识后，更新该使能标识。即如果该标识使能，基站启动MDT工作异常终端识别功能；基站关闭或不启用MDT工作异常终端识别功能。
示例7
图10是根据本发明实施例的小区/基站MDT工作异常终端类型识别使能自动开启和关闭的示意图，如图10所示，小区/基站MDT工作异常终端类型识别使能自动开启和关闭包括：
步骤S1002，配置小区/基站开启MDT功能异常掉话率检测门限；
步骤S1004，小区/基站统计掉话相关参数；
步骤S1006，判断小区/基站掉话率指标是否满足门限。
步骤S1008，如果满足门限，则启用或继续启用MDT工作异常终端识别功能；如果不满足门限，则执行步骤S1010，关闭或不启用MDT工作异常终端识别功能。
实施例4
在本发明实施例中，还提供了一种工作异常终端处理装置，应用于网管设备，图11是根据本发明实施例的工作异常终端处理装置的框图一，如图11所示，包括：
发送模块112，配置为将MDT工作异常终端的标识或标识列表发送给基站，其中，该MDT工作异常终端的标识用于基站放弃向该标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
可选的，所述装置还包括：
统计指标模块，配置为在将MDT工作异常终端的标识或标识列表发送给基站之前，统计执行MDT任务终端的KPI；
获取标识模块，配置为获取所述KPI发生异常的执行MDT任务的终端；获取所述终端的标识，其中，所述标识为MDT工作异常终端的标识。
可选的，所述KPI发生异常包括以下之一：
掉话次数满足预先设置的阈值；
掉话次数以及掉话率均满足预先设置的阈值；
预定原因的掉话次数满足预先设置的阈值；
预定原因的掉话次数以及预定原因的掉话率均满足预先设置的阈值。
可选的，所述装置还包括：
确定模块，配置为在网管将MDT工作异常终端的标识列表发送给基站之前，通过以下方式之一确定所述MDT工作异常终端的标识：
接收人工添加的MDT工作异常终端的标识；
接收人工删除的MDT工作异常终端的标识；
从基站识别出MDT工作异常终端的标识；
从网优工具识别出MDT工作异常终端的标识；
从网管设备自身识别出MDT工作异常的终端标识。
可选的，所述装置还包括：
更新模块，配置为检测到新的MDT工作异常终端的标识变化，其中，所述标识变化包括新增标识或删除标识；根据所述新的MDT工作异常终端的标识更新所述标识列表。
可选的，所述装置还包括：
通知模块，配置为将MDT工作异常终端标识变化通知到所述基站。
可选的，所述装置还包括：
清空模块，配置为清空所述标识列表中MDT工作异常终端的标识。
可选的，所述装置还包括：
开启或关闭模块，配置为在将MDT工作异常终端的标识列表发送给基站之前，开启基站放弃向MDT工作异常终端执行MDT任务的功能；还配置为在网管将MDT工作异常终端的标识列表发送给基站之后，关闭基站放弃向MDT工作异常终端执行MDT任务的功能。
可选的，所述MDT工作异常终端的标识包括以下之一：特征组指示(FGI)，国际移动设备识别码(IMEI)，国际移动设备识别码-型号认证码 (IMEI-TAC)，国际移动设备识别码-软件版本(IMEI-SV)。
实施例5
在本发明实施例中，还提供了一种工作异常终端处理装置，应用于基站，图12是根据本发明实施例的工作异常终端处理装置的框图二，如图12所示，包括：
接收模块122，配置为接收网元发送的MDT工作异常终端的标识；
放弃执行模块124，配置为放弃向该标识对应的终端执行MDT任务。
在一实施例中，所述MDT任务包括以下之一：向终端下发连接态MDT测量任务；获取终端连接态MDT测量结果；向终端下发空闲态MDT测量任务；获取终端保存的空闲态MDT测量结果；获取终端保存的无线链路失败报告(RLF Report)数据；获取终端保存的无线资源控制连接建立失败报告(RCEF Report)数据。
在一实施例中，所述网元包括以下之一：网管设备、网优工具，相邻基站。
在一实施例中，所述MDT工作异常终端的标识包括以下之一：特征组指示(FGI)、国际移动设备识别码(IMEI)、国际移动设备识别码-型号认证码(IMEI-TAC)、国际移动设备识别码-软件版本(IMEI-SV)。
实施例6
在本发明实施例中，还提供了一种工作异常终端识别装置，应用于网元，图13是根据本发明实施例的工作异常终端识别装置的框图，如图13所示，包括：
统计模块132，配置为统计执行MDT任务终端的KPI；
第一获取模块134，配置为获取该KPI发生异常的执行MDT任务的终端；
第二获取模块136，配置为获取该终端的标识，其中，该标识为MDT 工作异常终端的标识，该MDT工作异常终端的标识用于基站放弃向该标识对应的终端执行MDT任务。
可选的，上述的网元为基站、网管设备、或网优工具。
可选的，所述装置还包括：
第一传送模块，配置为将所述MDT工作异常终端的标识发送给以下之一网元：相邻基站、网管设备、网优工具。
可选的，所述装置还包括：
第二传送模块，配置为所述网元为网管设备或网优工具的情况下，在获取所述终端的标识之后，将所述MDT工作异常终端的标识发送给所述网元所管理的基站。
可选的，所述装置还包括：
放弃模块，配置为在所述网元为基站的情况下，获取所述终端的标识之后，放弃向属于MDT工作异常标识的终端执行MDT任务。
可选的，所述装置还包括：
判断模块，配置为判断执行MDT任务的终端所在网元自身KPI是否发生异常；
启动模块，配置为在所述判断模块的判断结果为否的情况下，启动MDT工作异常终端标识识别功能；
关闭模块，配置为在所述判断模块的判断结果为是的情况下，关闭MDT工作异常终端标识识别功能，所述网元重新统计执行MDT任务终端的掉话率指标。
实施例7
本发明的实施例还提供了一种存储介质，该存储介质包括存储的程序，其中，上述程序运行时执行上述任一项所述的工作异常终端处理方法；或者，上述程序运行时执行上述任一项所述的工作异常终端识别方法。
可选地，在本实施例中，上述存储介质可以被设置为存储用于执行以下步骤的程序代码：将MDT工作异常终端的标识或标识列表发送给基站，其中，该MDT工作异常终端的标识用于基站放弃向该标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
可选地，在本实施例中，上述存储介质可以被设置为存储还用于执行以下步骤的程序代码：接收网元发送的MDT工作异常终端的标识；放弃向该标识对应的终端执行MDT任务。
可选地，在本实施例中，上述存储介质可以被设置为存储还用于执行以下步骤的程序代码：统计执行MDT任务终端的KPI；获取该KPI发生异常的执行MDT任务的终端；获取该终端的标识，其中，该标识为MDT工作异常终端的标识，该MDT工作异常终端的标识用于基站放弃向该标识对应的终端执行MDT任务。
可选地，在本实施例中，上述存储介质可以包括但不限于：U盘、只读存储器(Read-Only Memory，简称为ROM)、随机存取存储器(Random Access Memory，简称为RAM)、移动硬盘、磁碟或者光盘等各种可以存储程序代码的介质。
实施例8
本发明的实施例还提供了一种处理器，该处理器用于运行程序，其中，该程序运行时执行上述任一项工作异常终端处理方法中的步骤；或者，该程序运行时执行上述任一项工作异常终端识别方法中的步骤。
可选地，在本实施例中，上述程序用于执行以下步骤：将MDT工作异常终端的标识或标识列表发送给基站，其中，该MDT工作异常终端的标识用于基站放弃向该标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
可选地，在本实施例中，上述程序还用于执行以下步骤：接收网元发 送的MDT工作异常终端的标识；放弃向该标识对应的终端执行MDT任务。
可选地，在本实施例中，上述程序还用于执行以下步骤：统计执行MDT任务终端的KPI；获取该KPI发生异常的执行MDT任务的终端；获取该终端的标识，其中，该标识为MDT工作异常终端的标识，该MDT工作异常终端的标识用于基站放弃向该标识对应的终端执行MDT任务。
可选地，本实施例中的具体示例可以参考上述实施例及可选实施方式中所描述的示例，本实施例在此不再赘述。
实施例9
本发明的实施例还提供了一种信息提醒装置，包括：处理器和用于存储能够在处理器上运行的计算机程序的存储器，其中，所述处理器用于运行所述计算机程序时，执行上述任一项所述的工作异常终端处理方法；或者，执行上述任一项所述的工作异常终端识别方法。
显然，本领域的技术人员应该明白，上述的本发明的各模块或各步骤可以用通用的计算装置来实现，它们可以集中在单个的计算装置上，或者分布在多个计算装置所组成的网络上，可选地，它们可以用计算装置可执行的程序代码来实现，从而，可以将它们存储在存储装置中由计算装置来执行，并且在某些情况下，可以以不同于此处的顺序执行所示出或描述的步骤，或者将它们分别制作成各个集成电路模块，或者将它们中的多个模块或步骤制作成单个集成电路模块来实现。这样，本发明不限制于任何特定的硬件和软件结合。
以上所述仅为本发明的优选实施例而已，并不用于限制本发明，对于本领域的技术人员来说，本发明可以有各种更改和变化。凡在本发明的精神和原则之内，所作的任何修改、等同替换、改进等，均应包含在本发明的保护范围之内。

Claims (30)

  1. 一种工作异常终端处理方法，包括：
    网管设备将最小化路测MDT工作异常终端的标识或标识列表发送给基站，其中，所述MDT工作异常终端的标识用于基站放弃向所述标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
  2. 根据权利要求1所述的方法，其中，所述MDT任务包括以下之一：
    向终端下发连接态MDT测量任务；
    获取终端连接态MDT测量结果；
    向终端下发空闲态MDT测量任务；
    获取终端保存的空闲态MDT测量结果；
    获取终端保存的无线链路失败报告RLF Report数据；
    获取终端保存的无线资源控制连接建立失败报告RCEF Report数据。
  3. 根据权利要求1所述的方法，其中，在网管设备将最小化路测MDT工作异常终端的标识或标识列表发送给基站之前，所述方法还包括：
    所述网管统计执行MDT任务终端的关键性能指标KPI；
    所述网管获取所述KPI发生异常的执行MDT任务的终端；
    所述网管获取所述终端的标识，其中，所述标识为MDT工作异常终端的标识。
  4. 根据权利要求3所述的方法，其中，所述KPI发生异常包括以下之一：
    掉话次数满足预先设置的阈值；
    掉话次数以及掉话率均满足预先设置的阈值；
    预定原因的掉话次数满足预先设置的阈值；
    预定原因的掉话次数以及预定原因的掉话率均满足预先设置的阈值。
  5. 根据权利要求1所述的方法，其中，在网管设备将最小化路测MDT 工作异常终端的标识列表发送给基站之前，所述方法还包括：
    所述网管通过以下方式之一确定所述MDT工作异常终端的标识：
    接收人工添加的MDT工作异常终端的标识；
    接收人工删除的MDT工作异常终端的标识；
    从基站识别出MDT工作异常终端的标识；
    从网优工具识别出MDT工作异常终端的标识；
    从网管设备自身识别出MDT工作异常的终端标识。
  6. 根据权利要求1至5中任一项所述的方法，其中，所述方法还包括：
    所述网管设备检测到新的MDT工作异常终端的标识变化，其中，所述标识变化包括新增标识或删除标识；
    所述网管设备根据所述新的MDT工作异常终端的标识变化更新所述标识列表。
  7. 根据权利要求6所述的方法，其中，所述方法还包括：
    所述网管设备将MDT工作异常终端标识变化通知到所述基站。
  8. 根据权利要求7中任一项所述的方法，其中，所述方法还包括：
    所述网管设备清空所述基站中MDT工作异常终端的标识。
  9. 根据权利要求1至5中任一项所述的方法，其中，所述方法还包括：
    所述网管设备关闭基站放弃向MDT工作异常终端执行MDT任务的功能。
  10. 根据权利要求9所述的方法，其中，在所述网管设备关闭基站放弃向MDT工作异常终端执行MDT任务的功能之后，所述方法还包括：
    所述网管设备开启基站放弃向MDT工作异常终端执行MDT任务的功能。
  11. 根据权利要求1至5、7、8、10中任一项所述的方法，其中，所述MDT工作异常终端的标识包括以下之一：特征组指示FGI、国际移动设备 识别码IMEI、国际移动设备识别码-型号认证码IMEI-TAC、国际移动设备识别码-软件版本IMEI-SV。
  12. 一种工作异常终端处理方法，包括：
    基站接收网元发送的最小化路测MDT工作异常终端的标识；
    所述基站放弃向所述标识对应的终端执行MDT任务。
  13. 根据权利要求12所述的方法，其中，所述MDT任务包括以下之一：
    向终端下发连接态MDT测量任务；
    获取终端连接态MDT测量结果；
    向终端下发空闲态MDT测量任务；
    获取终端保存的空闲态MDT测量结果；
    获取终端保存的无线链路失败报告RLF Report数据；
    获取终端保存的无线资源控制连接建立失败报告RCEF Report数据。
  14. 根据权利要求12所述的方法，其中，所述网元包括以下之一：
    网管设备、网优工具，相邻基站。
  15. 根据权利要求12至14中任一项所述的方法，其中，所述MDT工作异常终端的标识包括以下之一：特征组指示FGI、国际移动设备识别码IMEI、国际移动设备识别码-型号认证码IMEI-TAC、国际移动设备识别码-软件版本IMEI-SV。
  16. 一种工作异常终端识别方法，包括：
    网元统计执行MDT任务终端的关键性能指标KPI；
    所述网元获取所述KPI发生异常的执行MDT任务的终端；
    所述网元获取所述终端的标识，其中，所述标识为MDT工作异常终端的标识。
  17. 根据权利要求16所述的方法，其中，所述网元包括基站、网管设备、或网优工具。
  18. 根据权利要求17所述的方法，其中，所述KPI发生异常包括以下之一：
    掉话次数满足预先设置的阈值；
    掉话次数以及掉话率均满足预先设置的阈值；
    预定原因的掉话次数满足预先设置的阈值；
    预定原因的掉话次数以及预定原因的掉话率均满足预先设置的阈值。
  19. 根据权利要求17所述的方法，其中，所述网元为基站情况下，在所述网元获取所述终端的标识之后，所述方法还包括：
    所述网元将所述MDT工作异常终端的标识发送给以下之一网元：相邻基站、网管设备、网优工具。
  20. 根据权利要求17所述的方法，其中，所述网元为网管或网优工具的情况下，在所述网元获取所述终端的标识之后，所述方法还包括：
    所述网元将所述MDT工作异常终端的标识发送给所述网元所管理的基站。
  21. 根据权利要求17至20中任一项所述方法，其中，
    在所述网元为基站的情况下，所述网元获取所述终端的标识之后，所述方法还包括：
    所述网元放弃向属于MDT工作异常标识的终端执行MDT任务。
  22. 根据权利要求21所述的方法，其中，所述MDT任务包括以下之一：
    向终端下发连接态MDT测量任务；
    获取终端连接态MDT测量结果；
    向终端下发空闲态MDT测量任务；
    获取终端保存的空闲态MDT测量结果；
    获取终端保存的无线链路失败报告RLF Report数据；
    获取终端保存的无线资源控制连接建立失败报告RCEF Report数据。
  23. 根据权利要求21所述的方法，其中，所述方法还包括：
    所述网元判断执行MDT任务的终端所在网元自身KPI是否发生异常；
    在判断结果为否的情况下，所述网元启动MDT工作异常终端标识识别功能；
    在判断结果为是的情况下，所述网元关闭MDT工作异常终端标识识别功能。
  24. 根据权利要求23所述的方法，其中，所述MDT工作异常终端的标识包括以下之一：特征组指示FGI，国际移动设备识别码IMEI，国际移动设备识别码-型号认证码IMEI-TAC，国际移动设备识别码-软件版本IMEI-SV。
  25. 一种工作异常终端处理装置，应用于网管设备，包括：
    发送模块，配置为将最小化路测MDT工作异常终端的标识或标识列表发送给基站，其中，所述MDT工作异常终端的标识用于基站放弃向所述标识对应的终端执行MDT任务；所述标识列表包括MDT工作异常终端的标识。
  26. 一种工作异常终端处理装置，应用于基站，包括：
    接收模块，配置为接收网元发送的最小化路测MDT工作异常终端的标识；
    放弃执行模块，配置为放弃向所述标识对应的终端执行MDT任务。
  27. 一种工作异常终端识别装置，应用于网元，包括：
    统计模块，配置为统计执行MDT任务终端的关键性能指标KPI；
    第一获取模块，配置为获取所述KPI发生异常的执行MDT任务的终端；
    第二获取模块，配置为获取所述终端的标识，其中，所述标识为MDT工作异常终端的标识。
  28. 一种计算机存储介质，所述计算机存储介质存储有执行指令，所述 执行指令用于执行权利要求1至11中任一项所述的工作异常终端处理方法，或者，所述执行指令用于执行权利要求12至15中任一项所述的工作异常终端处理方法；或者，所述执行指令用于执行权利要求16至24中任一项所述的工作异常终端识别方法。
  29. 一种处理器，所述处理器用于运行程序，其中，所述程序运行时执行权利要求1至11中任一项所述的工作异常终端处理方法，或者，所述程序运行时执行权利要求12至15中任一项所述的工作异常终端处理方法；或者，所述程序运行时执行权利要求16至24中任一项所述的工作异常终端识别方法。
  30. 一种信息提醒装置，包括：处理器和用于存储能够在处理器上运行的计算机程序的存储器，其中，所述处理器用于运行所述计算机程序时，执行权利要求1至11中任一项所述的工作异常终端处理方法；或者，执行权利要求12至15中任一项所述的工作异常终端处理方法；或者，执行权利要求16至24中任一项所述的工作异常终端识别方法。
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