WO2018227694A1 - 一种超市管理方法及装置 - Google Patents

一种超市管理方法及装置 Download PDF

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Publication number
WO2018227694A1
WO2018227694A1 PCT/CN2017/093356 CN2017093356W WO2018227694A1 WO 2018227694 A1 WO2018227694 A1 WO 2018227694A1 CN 2017093356 W CN2017093356 W CN 2017093356W WO 2018227694 A1 WO2018227694 A1 WO 2018227694A1
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WIPO (PCT)
Prior art keywords
replenishment
route
threshold
supermarket
target item
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PCT/CN2017/093356
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English (en)
French (fr)
Inventor
杜光东
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Shenzhen Shenglu IoT Communication Technology Co Ltd
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Shenzhen Shenglu IoT Communication Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/04Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G06Q10/047Optimisation of routes or paths, e.g. travelling salesman problem
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0607Regulating the sale of restricted items, e.g. alcohol

Definitions

  • the present invention belongs to the technical field of Internet of Things, and in particular, to a supermarket management method and apparatus.
  • the embodiment of the present invention provides a supermarket management method and device, which solves the problem that the prior art uses manual to complete the routine maintenance work of the supermarket, and needs to invest a large number of management personnel, and the management cost is extremely huge and often It is easier to make mistakes.
  • a first aspect of the embodiments of the present invention provides a supermarket management method, including:
  • the target item is out of stock, determining the target item according to the first quantity and a preset second threshold corresponding to the target item.
  • a second quantity of the required replenishment the second threshold is a maximum value of the quantity of the target commodity placed on the shelf, and the second threshold is greater than the first threshold;
  • a second aspect of the embodiments of the present invention provides a supermarket management apparatus, including:
  • a first quantity obtaining module configured to acquire a first quantity of the target item, where the first quantity is a current quantity of the target item
  • a stock-out judging module configured to determine, according to the first quantity and a preset first threshold corresponding to the target item, whether the target item is out of stock, the first threshold being the target item pendulum The minimum number of items on the shelf;
  • a second quantity determining module configured to: if the first quantity is less than the first threshold ⁇ , the target item is out of stock, according to the first quantity and a preset corresponding to the target item The second threshold determines a second quantity of the replenishment required for the target item, the second threshold is a maximum value of the quantity of the target item placed on the shelf, and the second threshold is greater than the first threshold;
  • a replenishment route determining module configured to determine a replenishment route corresponding to the target merchandise
  • a sending module configured to send the second quantity and the replenishment route to a terminal held by a designated person, so that the designated person pairs the target according to the second quantity and the replenishment route The goods are replenished.
  • the first embodiment obtains a first quantity of the target item, according to the first quantity and a preset number corresponding to the target item. Determining whether the target item is out of stock, and determining, if the target item is out of stock, a replenishment of the target item according to the first quantity and a preset second threshold corresponding to the target item a second quantity and determining a replenishment route corresponding to the target item, and finally transmitting a notification to the terminal held by the designated person, so that the designated person pairs the target item according to the second quantity and the replenishment route Make a replenishment operation.
  • the inventory of the commodity can be automatically completed, and the replenishment information of the replenishment quantity and the replenishment route is automatically provided, and the management personnel only need to perform the replenishment operation according to the replenishment information of the provided merchandise, only A small number of management personnel are required to complete the routine maintenance work of the supermarket, which greatly reduces the management cost, and reduces the occurrence probability of human error due to the reduction of manual intervention links, effectively ensuring the normal operation of the supermarket.
  • FIG. 1 is a schematic flow chart of a supermarket management method according to an embodiment of the present invention.
  • FIG. 2 is a schematic diagram of a supermarket area division
  • FIG. 3 is an illustration of interaction between a server, an identifier, and a radio frequency tag
  • FIG. 4 is a flow chart of interaction between a server, an identifier, and a radio frequency tag
  • FIG. 5 is a schematic flow chart for determining a replenishment route corresponding to the target item
  • FIG. 6 is a schematic diagram of a first feasible route selection for replenishing an item
  • FIG. 7 is a schematic diagram of a first feasible route selection for replenishing a plurality of commodities
  • FIG. 8 is a schematic flow chart for determining whether a target item is correctly placed
  • FIG. 9 is a schematic diagram of a second feasible route selection for replenishing goods
  • FIG. 10 is a schematic flow chart of determining a replenisher
  • FIG. 11 is a schematic flow chart of a preset process of a first threshold and a second threshold
  • FIG. 12 is a schematic block diagram of a supermarket management apparatus according to an embodiment of the present invention.
  • Embodiment 1 is a diagrammatic representation of Embodiment 1:
  • the supermarket management method provided in this embodiment may include:
  • Step S101 Acquire a first quantity of the target item.
  • the target item may be one, multiple or all kinds of goods in a supermarket, and the first quantity is a current quantity of the target item.
  • the products in the supermarket are all attached with a radio frequency tag, and the radio frequency tag can transmit various information of the product, such as a product number (the product number of each product is unique), a product name, and a product specification. (long, wide, high), weight, date of creation, shelf life, manufacturer, etc.
  • the entire supermarket may be divided into multiple regions, and each region is provided with an identifier to receive information transmitted by the radio frequency tag, and the same kind of products are placed in the same identifier as much as possible. It is easy to manage within the covered area.
  • the range size of each area can be set according to the specific situation. This embodiment does not specifically limit this, but it should be noted that each identifier should be ensured to cover only the designated area, and the identifiers of other areas are avoided. The case of cross coverage.
  • the identifier can be mounted under the ceiling in the center of the covered area and is guaranteed not to be covered by debris.
  • the recognizer receives information transmitted by all items in its coverage area and sends it to the server for further processing.
  • the server summarizes the information and can obtain the first quantity of the target item from the summary information. For example, there are 10,000 items in the supermarket, and correspondingly, there are 10000 pieces of radio frequency tag information in the summary information. Among them, there are 80 pieces of item 1 information, and there are 100 pieces of item 2 information, and the item 1 can be determined. The number is 80, and the number of commodities 2 is 100, that is, the first quantities of commodity 1 and commodity 2 are 80 and 100, respectively.
  • the server needs to delete the information of the item number after the information is summarized, that is, one item number can only have one piece of information. For example, there are 80 items of information in the summary information, but the item number of two items is the same, that is, the information of a certain item is sent twice, then one of the duplicate information needs to be deleted, and finally counted out.
  • the first number of items 1 is 79 respectively.
  • Step S102 determining, according to the first quantity and a preset first threshold corresponding to the target item, whether the target item is out of stock;
  • step S103 If the target item is out of stock, step S103, step S104 and step S105;
  • step S101 If the target item is not out of stock, returning to step S101 to continue the process of acquiring the first quantity of the target item.
  • the first threshold is a minimum value of the quantity of the target commodity placed on the shelf, and the first quantity is compared with the first threshold, if the first quantity is less than the first threshold And determining that the target item is out of stock, and if the first quantity is not less than the first threshold, determining that the target item is not out of stock.
  • Step S103 determining a second quantity of the required replenishment of the target item according to the first quantity and a preset second threshold corresponding to the target item.
  • the second threshold is a maximum value of the number of the target products placed on the shelf, and the second threshold is greater than the first threshold.
  • the first amount is subtracted from the second threshold, and the difference obtained is the quantity of the required replenishment, that is, the second quantity.
  • the second threshold of the item 1 is 150
  • the first quantity of the item 1 is 99
  • the second quantity of the item 1 can be subtracted by the second threshold value 150 of the item 1 to obtain the second quantity.
  • 51 that is, the quantity of goods 1 that need to be replenished is 51.
  • the second quantity may also be determined according to the first quantity and the first threshold and the second threshold respectively corresponding to the target item.
  • the first quantity is subtracted by the second threshold, and the obtained difference is the maximum quantity of replenishment, and the first quantity is subtracted from the first quantity, and the obtained quantity is obtained.
  • the difference is extremely replenished with a minimum quantity, and the second quantity may select an arbitrary value between the maximum quantity of the replenishment and the minimum quantity of the replenishment according to actual conditions. For example, if the first threshold and the second threshold of the commodity 1 are 100 and 150, respectively, and the first quantity of the commodity 1 is 99, the first threshold 99 of the commodity 1 can be subtracted by the second threshold 150 of the commodity 1.
  • Obtaining the maximum quantity of the replenishment is 51, and subtracting the first quantity 99 of the merchandise 1 by the first threshold value 100 of the merchandise 1 to obtain the minimum quantity of the replenishment is 1, and the second quantity may be selected according to actual conditions. Any value between the maximum number of replenishment 51 and the minimum quantity of replenishment 1.
  • step S104 determining a replenishment route corresponding to the target commodity
  • the replenishment route generally starts from a warehouse location of the supermarket, and passes through a shelf location corresponding to the target merchandise
  • the replenishment route starts from the warehouse location of the supermarket, passes through the shelf position corresponding to each of the out-of-stock target goods, and finally ends at the position where the transportation tool is stored.
  • step S105 sending the second quantity and the replenishment route to the terminal held by the designated person, so that the designated person performs the target commodity according to the second quantity and the replenishment route. Replenishment operation.
  • the staff in the supermarket all carry the portable terminal, and the server may send information to the terminal held by the designated person, where the information may include the second quantity and the replenishment route, After receiving the information, the designated personnel may perform the replenishment operation on the target commodity according to the second quantity and the replenishment route.
  • the server may send information to the terminal held by the designated person, where the information may include the second quantity and the replenishment route, After receiving the information, the designated personnel may perform the replenishment operation on the target commodity according to the second quantity and the replenishment route.
  • the radio frequency tag attached to the commodity sends the commodity information outward;
  • the identifier receives the information sent by the radio frequency tag in its coverage area, and sends the information to the server;
  • the server summarizes all the information, and performs a stock-out judgment
  • the server determines a replenishment route
  • the server sends the replenishment information to the terminal held by the designated person, so that the designated person performs the replenishment operation according to the replenishment information.
  • the first embodiment of the present invention first obtains a first quantity of the target item, and determines, according to the first quantity and a preset first threshold corresponding to the target item, whether the target item is out of stock, If the target item is out of stock, determining a second quantity of the required replenishment of the target item according to the first quantity and a preset second threshold corresponding to the target item, and determining to correspond to the target item
  • the replenishment route finally sends a notification to the terminal held by the designated person, so that the designated person performs the replenishment operation on the target commodity according to the second quantity and the replenishment route.
  • the inventory of the commodity can be automatically completed, and the replenishment information of the replenishment quantity and the replenishment route is automatically provided, and the management personnel only need to perform the replenishment operation according to the replenishment information of the provided merchandise, only A small number of management personnel are required to complete the routine maintenance work of the supermarket, which greatly reduces the management cost, and reduces the occurrence probability of human error due to the reduction of manual intervention links, effectively ensuring the normal operation of the supermarket.
  • Embodiment 2 is a diagrammatic representation of Embodiment 1
  • step S104 determines that the replenishment route corresponding to the target item may be Includes:
  • Step S501 Acquire a preset replenishment start position and a replenishment end position.
  • the replenishment start position and the replenishment end position are both fixed.
  • the replenishment starting position is generally the location of the supermarket storage warehouse, and the replenishment end position is generally stored in a supermarket. Transport The position of the tool to be sent, in most cases the replenishment start position and the replenishment end position are the same
  • the supermarket staff generally puts the item to be replenished into the delivery tool at the replenishment starting position, and then returns the delivery tool to the replenishment end position after completing the replenishment.
  • the replenishment starting point position and the replenishment end position are both stored in the server in advance.
  • Step S502 Acquire a first location where the target item is preset on a supermarket shelf.
  • the first location of each item is pre-stored in the server, and when it is changed, if the placement of the item is adjusted, the data stored in the server needs to be changed accordingly.
  • step S503 traversing all the first feasible routes that are terminated from the replenishment starting point position, passing the first position, and ending to the replenishment end position according to the digital map in the supermarket room;
  • the digital map is pre-stored in the server, and when it is changed, such as the layout of the supermarket is adjusted, it is also necessary to change the digital map stored in the server.
  • Step S504 selecting the route with the shortest route from the first feasible route as the replenishment route.
  • FIG. 6 if the first position is known to be on the shelf 6, starting from the replenishment starting point position shown in the figure, passing through the shelf 6, to the route ending in the replenishment end position shown in the figure.
  • first feasible routes There are many kinds, that is, there are many kinds of first feasible routes.
  • Figures 6a and 6b show two possible routes. Obviously, the distance between the two is different, and the path of the feasible route given in Figure 6b is smaller than the path of the feasible route given in Figure 6a.
  • FIG. 6 The example shown in FIG. 6 is merely for replenishing a commodity.
  • FIG. 7 shows a situation in which the same goods are replenished for a plurality of commodities, if the same is required for the commodity 1 and The product 2 is replenished, and the first position of the product 1 is on the shelf 6, and the first position of the product 2 is on the shelf 8, starting from the replenishment starting position shown in the figure, passing through the shelf 6, and then on the shelf 8,
  • Fig. 7a and Fig. 7b show two feasible routes. Obviously, the distance between the two is different, and the path of the feasible route given in Fig. 7b is smaller than that shown in Fig. 6a.
  • the route of the viable route is merely for replenishing a commodity.
  • FIG. 7 shows a situation in which the same goods are replenished for a plurality of commodities, if the same is required
  • step S104 determines that the replenishment route corresponding to the target item may be Includes:
  • Step S801 Acquire a preset replenishment start position and a replenishment end position.
  • Step S802 Acquire a first location where the target item is preset on a supermarket shelf.
  • Step S801 and step S501 in the second embodiment are the same as the step S502 in the second embodiment.
  • steps S502 in the second embodiment are the same as the step S502 in the second embodiment.
  • Step S803 Acquire a second location where the target commodity is currently located.
  • the second location is an actual location where the target product is currently located.
  • the second location may be an area to which the identifier of the product information sent by receiving the radio frequency label of the target product belongs. to make sure.
  • the commodity information transmitted by the radio frequency tag of the commodity 1 is received by the identifier 1 and transmitted by the identifier 1 to the server, whereby the server can determine that the second location of the commodity 1 is the region to which the identifier 1 belongs.
  • the second position is an approximate position, that is, it is possible in the area to which it belongs.
  • step S804 determining, according to the first location and the second location, whether the target commodity is correctly placed [0087]
  • the customer first selects the item 1 from the shelf 1, and after walking to the shelf 13, finds the more favorite item 2 Then, the item 2 is selected and the item 1 is placed on the shelf 13 to cause the item 1 to be placed incorrectly.
  • the server determines, according to the first location and the second location, whether the target item is correctly placed, if the first location and the second location of the certain product are deviated If the value is less than the preset threshold ⁇ , for example, the two are in the area covered by the same identifier, it can be determined that the item is correctly placed, if the first position and the second position of the item are deviated If it is greater than or equal to the preset threshold ⁇ , for example, the two are not in the area covered by the same identifier, it can be determined that the item is not correctly placed.
  • step S805 and step S806 are performed, and if the target item is not correctly placed, step S807 and step S808 are performed.
  • step S805 traversing all the first feasible routes that are terminated from the replenishment starting point position, passing through the first position, and ending to the replenishment end position according to the digital map in the supermarket room;
  • Step S806 selecting the route with the shortest route from the first feasible route as the replenishment route.
  • Step S805 and step S503 in step S806 are the same as step S504 in the second embodiment.
  • step S504 in the second embodiment.
  • Step S807 according to the digital map in the supermarket room, traversing all the first steps from the replenishment starting point position, passing through the second position, and then passing through the first position to the replenishment end position Two feasible routes.
  • Step S808 selecting the route with the shortest route from the second feasible route as the replenishment route.
  • FIG. 9 if the second position is known to be on the shelf 14, the first position is on the shelf 3, starting from the replenishment starting point position shown in the figure, passing through the shelf 14, and then Shelf 3, there are many kinds of routes to the end of the replenishment end point shown in the figure, that is, there are many kinds of second feasible routes.
  • Figure 9a and Figure 9b show two possible routes. Obviously, the distance between the two is different, and the path of the feasible route given in Figure 9b is smaller than the path of the feasible route given in Figure 9a.
  • FIG. 9 The example shown in FIG. 9 is only for the case of replenishing one product and returning the misplaced product to the original position. Further, those skilled in the art can expand the replenishment of various commodities according to this. And will be wrong In the case where the product is placed in the original position, this embodiment will not be described herein.
  • the route in the figure is merely an example. In practice, all of the first feasible routes are traversed, and the route with the shortest route is selected as the replenishment route.
  • the process of returning the wrong goods to the in-situ process and the process of replenishing are carried out simultaneously. Under the shortest and most economical path, the two colleagues completed these two tasks, further improving the efficiency of supermarket operations.
  • Embodiment 4 is a diagrammatic representation of Embodiment 4:
  • This embodiment provides a further solution based on the supermarket management method provided in the first embodiment.
  • the terminal is sent to the terminal held by the designated person in step S105.
  • the supermarket management method further includes:
  • Step S1001 Determine first information of the target commodity.
  • the first information includes information such as a volume, a weight, and a placement height of the required replenishment, wherein the volume, the weight, and the like may be sent by a radio frequency tag attached to the commodity, and the identifier receives the first After the information, send it to the server.
  • Information such as the height of the placement can be pre-stored in the server, and when it changes, the information in the server needs to be changed accordingly.
  • the first information is mainly used by the server to evaluate the difficulty of placing the product. It is easy to understand that the larger the volume, the greater the weight, and the higher the height of the item, the difficulty in placing the item. The larger, on the other hand, the smaller the volume of a product, the smaller the weight, and the lower the placement height, the less difficult it is to place it.
  • Step S1002 Obtain second information of the supermarket staff.
  • the second information includes current status, current location, gender, age, height, and weight, etc.
  • the current state in the current state refers to whether the worker is currently in a busy state or an idle state, and the server determines the current state according to whether the task member has not completed the task in the task list that has been dispatched, for example, when the server finds that it is already If there is still a task that the worker has not completed in the dispatched task list, it is determined that the worker is in a busy state, and when the server finds that there is no task assigned to the worker in the already assigned task list, or the assigned task has been completed, Then it is determined that the worker is in an idle state.
  • the current location information may be obtained according to a location report sent by the terminal held by the worker to the server.
  • the information such as gender, age, height and weight can be pre-stored in the server, and when it changes, the information in the server needs to be changed accordingly.
  • Step S1003 determining, according to the first information and the second information, the designated person who performs replenishment
  • the server performs matching between the replenishment task and the personnel, and selects a suitable person to perform according to the difficulty level of the replenishment task.
  • the replenishment task of this replenishment task is very large, and the volume and weight of the goods are large, and the placement height is also high. Then the server needs to find a person who is qualified for the task, that is, choose a younger one. Male employees with higher height and heavier weight. Of course, the server can also select multiple employees to complete the replenishment task according to the actual situation.
  • the server can also select the person who is most convenient to perform this task based on the employee's current location.
  • the first information of the target product is first determined by the embodiment of the present invention, and the second information of the supermarket staff is obtained, if the first information of the target product and the supermarket staff
  • the matching value between the second information is greater than or equal to the preset threshold ⁇ , and then the supermarket staff corresponding to the second information is determined to be the designated person who performs replenishment. Due to the full consideration of the matching between the replenishment task and the executives, it is possible to ensure that the appropriate personnel are assigned to complete the replenishment work, avoiding the need for mid-way substitution due to the incompetence of the personnel, and further improving the operation of the supermarket. effectiveness.
  • the setup process can include:
  • Step S1101 Obtain a historical sales record of the target commodity
  • Step S1102 Determine the first threshold and the second threshold according to the historical sales record.
  • the historical sales record includes a daily average sales quantity of the commodity, and preferably, the historical sales record of the target commodity may be stored in a server, and the service is evaluated according to the historical sales record, and the sales situation thereof is evaluated. And determining the first threshold and the second threshold accordingly.
  • the first threshold and the second threshold are both positively correlated with the daily average number of sales. That is, the more the average daily sales quantity, the larger the first threshold value and the second threshold value, and conversely, the smaller the daily average sales quantity, the smaller the first threshold value and the second threshold value are. .
  • the first threshold of the commodity 1 can be set to 100, and the second threshold is 400.
  • the first threshold of the commodity 2 can be set to 5, and the second threshold is 20.
  • the first threshold and the second threshold may be adjusted according to the actual situation, which is not specifically limited in this implementation.
  • a historical sales record of the target commodity is first acquired, and then the first threshold and the second threshold are determined according to the historical sales record. That is, the determination of the threshold is based on historical data, which ensures the rationality of the threshold setting, and the threshold is positively correlated with the average daily sales quantity. By selecting an appropriate threshold, the supply of the best-selling goods can be ensured, and the non-selling products are not Take up too much shelf space and maximize the use of supermarket resources.
  • FIG. 12 is a structural block diagram of a supermarket management apparatus according to an embodiment of the present invention. For the convenience of description, only parts related to the embodiment of the present invention are shown. .
  • the supermarket management apparatus may include: [0125] The first quantity obtaining module 1201 is configured to acquire a first quantity of the target item, where the first quantity is a current quantity of the target item;
  • the stock-out judging module 1202 is configured to determine, according to the first quantity and a preset first threshold corresponding to the target item, whether the target item is out of stock, and the first threshold is the target item. The minimum amount of the number placed on the shelf;
  • the second quantity determining module 1203 is configured to: according to the first quantity and the preset corresponding to the target item, if the first quantity is less than the first threshold ⁇ , the target item is out of stock
  • the second threshold determines a second quantity of the replenishment required for the target item, the second threshold is a maximum value of the quantity of the target item placed on the shelf, and the second threshold is greater than the first threshold;
  • the replenishment route determining module 1204 is configured to determine a replenishment route corresponding to the target merchandise
  • the sending module 1205 is configured to send, by the terminal held by the designated person, the second quantity and the replenishment route, so that the designated person follows the second quantity and the replenishment route The target product is replenished.
  • the replenishment route determining module 1204 includes:
  • a starting position obtaining unit 12041 configured to acquire a preset replenishment starting position
  • an end position obtaining unit 12042 configured to acquire a preset replenishment end position
  • the first location obtaining unit 12043 is configured to acquire a first location where the target item is preset on a supermarket shelf;
  • the first traversal unit 12044 is configured to traverse all the first feasible routes that are terminated from the replenishment starting point position and transit to the replenishment end position according to the digital map in the supermarket room; [0135]
  • the first replenishment route determining unit 12045 is configured to select a route with the shortest route from the first feasible route as the replenishment route.
  • the replenishment route determining module 1204 includes:
  • a starting position obtaining unit 12041 configured to acquire a preset replenishment starting position
  • an end position obtaining unit 12042 configured to acquire a preset replenishment end position
  • the first location obtaining unit 12043 is configured to acquire a first location that is preset on the supermarket shelf with the target commodity
  • the second location obtaining unit 12046 is configured to acquire a second location where the target commodity is currently located; [0141] The placing determining unit 12047 is configured to determine that the target item is not correctly placed if the deviation value between the first position and the second position is greater than or equal to the preset threshold ⁇ ;
  • the second traversal unit 12048 is configured to: according to the digital map in the supermarket, traverse from the replenishment starting position, first pass the second location, and then pass the first location to the replenishment end point All second feasible routes where the position is terminated;
  • the second replenishment route determining unit 12049 selects the route with the shortest route from the second feasible route as the replenishment route.
  • the supermarket management device further includes:
  • the first information determining module 1206 is configured to determine first information of the target commodity, where the first information includes a volume, a weight, and a placement height of the required replenishment;
  • the second information acquiring module 1207 is configured to obtain second information of the supermarket staff, where the second information includes a current status, a current location, a gender, an annual status, a height, and a weight;
  • the personnel determining module 1208 is configured to determine, according to the first information and the second information, the designated person who performs replenishment.
  • the supermarket management device further includes:
  • a sales record obtaining module 1209 configured to acquire a historical sales record of the target commodity
  • the threshold determining module 1210 is configured to determine the first threshold and the second threshold according to the historical sales record.

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Abstract

一种超市管理方法及装置,适用于物联网技术领域,所述方法包括:获取目标商品的第一数量(S101);根据所述第一数量和与所述目标商品对应的预设的第一阈值判断所述目标商品是否缺货(S102);若所述目标商品缺货,则根据所述第一数量和与所述目标商品对应的预设的第二阈值确定所述目标商品所需补货的第二数量(S103);确定与所述目标商品对应的补货路线(S104);向指定人员持有的终端发送所述第二数量和所述补货路线,以使所述指定人员按照所述第二数量和所述补货路线对所述目标商品进行补货操作(S105)。该方法仅需少量管理人员即可完成超市日常维护工作,极大地降低了管理成本,而且减少了人为失误的发生概率,有效地保障了超市的正常运营。

Description

一种超市管理方法及装置
技术领域
[0001] 本发明属于物联网技术领域, 尤其涉及一种超市管理方法及装置。
背景技术
[0002] 现有的超市管理方法中, 一般都是使用人工来完成商品清点、 补货等超市日常 的维护工作, 需要投入大量的管理人员, 管理成本极为巨大, 而且往往较易产 生失误, 例如, 因为清点或者记录不准确, 导致对货架上数量充足的商品仍进 行了补货, 而对货架上数量不足的商品却未进行补货, 对超市的正常运营造成 了不良的影响。
技术问题
[0003] 有鉴于此, 本发明实施例提供了一种超市管理方法及装置, 以解决现有技术使 用人工来完成超市日常维护工作而造成的需要投入大量的管理人员, 管理成本 极为巨大且往往较易产生失误的问题。
问题的解决方案
技术解决方案
[0004] 本发明实施例的第一方面提供了一种超市管理方法, 包括:
[0005] 获取目标商品的第一数量, 所述第一数量为所述目标商品的当前数量;
[0006] 根据所述第一数量和与所述目标商品对应的预设的第一阈值判断所述目标商品 是否缺货, 所述第一阈值为所述目标商品摆在货架上的数量的最小值;
[0007] 若所述第一数量小于所述第一阈值吋, 所述目标商品缺货, 则根据所述第一数 量和与所述目标商品对应的预设的第二阈值确定所述目标商品所需补货的第二 数量, 所述第二阈值为所述目标商品摆在货架上的数量的最大值, 所述第二阈 值大于所述第一阈值;
[0008] 确定与所述目标商品对应的补货路线;
[0009] 向指定人员持有的终端发送所述第二数量和所述补货路线, 以使所述指定人员 按照所述第二数量和所述补货路线对所述目标商品进行补货操作。 [0010] 本发明实施例的第二方面提供了一种超市管理装置, 包括:
[0011] 第一数量获取模块, 用于获取目标商品的第一数量, 所述第一数量为所述目标 商品的当前数量;
[0012] 缺货判断模块, 用于根据所述第一数量和与所述目标商品对应的预设的第一阈 值判断所述目标商品是否缺货, 所述第一阈值为所述目标商品摆在货架上的数 量的最小值;
[0013] 第二数量确定模块, 用于若所述第一数量小于所述第一阈值吋, 所述目标商品 缺货, 则根据所述第一数量和与所述目标商品对应的预设的第二阈值确定所述 目标商品所需补货的第二数量, 所述第二阈值为所述目标商品摆在货架上的数 量的最大值, 所述第二阈值大于所述第一阈值;
[0014] 补货路线确定模块, 用于确定与所述目标商品对应的补货路线;
[0015] 发送模块, 用于向指定人员持有的终端发送所述第二数量和所述补货路线, 以 使所述指定人员按照所述第二数量和所述补货路线对所述目标商品进行补货操 作。
发明的有益效果
有益效果
[0016] 本发明实施例与现有技术相比存在的有益效果是: 本方面实施例首先获取目标 商品的第一数量, 根据所述第一数量和与所述目标商品对应的预设的第一阈值 判断所述目标商品是否缺货, 若所述目标商品缺货, 则根据所述第一数量和与 所述目标商品对应的预设的第二阈值确定所述目标商品所需补货的第二数量并 确定与所述目标商品对应的补货路线, 最后向指定人员持有的终端发送通知, 以使所述指定人员按照所述第二数量和所述补货路线对所述目标商品进行补货 操作。 通过本发明实施例, 可自动完成商品的清点工作, 并且自动提供了补货 数量和补货路线等商品补货信息, 管理人员仅需按照提供的商品补货信息进行 补货操作即可, 仅需少量管理人员即可完成超市日常维护工作, 极大地降低了 管理成本, 而且由于人工介入环节的减少, 减少了人为失误的发生概率, 有效 地保障了超市的正常运营。
对附图的简要说明 附图说明
[0017] 为了更清楚地说明本发明实施例中的技术方案, 下面将对实施例或现有技术描 述中所需要使用的附图作简单地介绍。
[0018] 图 1是本发明实施例提供的超市管理方法的示意流程图;
[0019] 图 2是超市区域划分的示意图;
[0020] 图 3是服务器、 识别器和射频标签之间的交互图示;
[0021] 图 4是服务器、 识别器和射频标签之间的交互流程图;
[0022] 图 5是确定与所述目标商品对应的补货路线的示意流程图;
[0023] 图 6是对一种商品进行补货的第一可行路线选择示意图;
[0024] 图 7是对多种商品进行补货的第一可行路线选择示意图;
[0025] 图 8是判断目标商品是否正确摆放的示意流程图;
[0026] 图 9是对商品进行补货的第二可行路线选择示意图;
[0027] 图 10是确定补货人员的示意流程图;
[0028] 图 11是第一阈值和第二阈值的预设过程的示意流程图;
[0029] 图 12是本发明实施例提供的超市管理装置的示意框图。
本发明的实施方式
[0030] 为了说明本发明所述的技术方案, 下面通过具体实施例来进行说明。
[0031] 实施例一:
[0032] 如图 1所示, 本实施例提供的超市管理方法可以包括:
[0033] 步骤 S101, 获取目标商品的第一数量。
[0034] 所述目标商品可以为超市中的一种、 多种或者全部种类的商品, 所述第一数量 为所述目标商品的当前数量。
[0035] 在本实施例中, 超市中的商品均附着有射频标签, 该射频标签可发送商品的各 种信息, 例如商品编号 (每个商品的商品编号是唯一的) 、 商品名称、 商品规 格 (长、 宽、 高等) 、 重量、 生成日期、 保质期、 制造商等等。
[0036] 一般地, 如图 2所示, 可以将整个超市划分为多个区域, 每个区域设置一个识 别器来接收射频标签发送的信息, 尽量将同一种类的商品摆放在同一个识别器 覆盖的区域内, 便于对其进行管理。 每个区域的范围大小可以根据具体情况来 设定, 本实施例对此不作具体限定, 但需要注意的是, 应当尽量保证每个识别 器只覆盖其指定的区域, 避免和其它区域的识别器产生交叉覆盖的情况。 优选 地, 可以将识别器安装在所覆盖区域的中心位置的天花板下面, 并保证其不被 杂物遮盖。
[0037] 如图 3所示, 识别器接收其覆盖区域内的所有商品发送的信息, 并将其发送给 服务器做进一步的处理。
[0038] 服务器对这些信息进行汇总, 并可从汇总信息中获取目标商品的第一数量。 例 如, 在超市中的共有 10000个商品, 相应的, 在汇总信息中会有 10000条射频标 签信息, 其中, 共有 80条商品 1的信息, 共有 100条商品 2的信息, 即可确定商品 1的数量为 80个, 商品 2的数量为 100个, 也就是说商品 1和商品 2的第一数量分别 为 80和 100。
[0039] 为了避免对同一个商品的重复计算, 服务器在汇总信息吋, 需要对商品编号重 复的信息进行刪除, 即一个商品编号只能有一条信息。 例如, 在汇总信息中共 有 80条商品 1的信息, 但是其中有两条信息的商品编号是一样的, 即某个商品的 信息被发送了两次, 那么需要刪除其中一条重复信息, 最终统计出来的商品 1的 第一数量分别为 79。
[0040] 步骤 S102, 根据所述第一数量和与所述目标商品对应的预设的第一阈值判断所 述目标商品是否缺货;
[0041] 若所述目标商品缺货, 则执行步骤 S103、 步骤 S104和步骤 S105;
[0042] 若所述目标商品不缺货, 则返回步骤 S101继续执行获取目标商品的第一数量的 过程。
[0043] 所述第一阈值为所述目标商品摆在货架上的数量的最小值, 将所述第一数量与 所述第一阈值进行比较, 若所述第一数量小于所述第一阈值, 则可判定所述目 标商品缺货, 若所述第一数量不小于所述第一阈值, 则可判定所述目标商品不 缺货。
[0044] 例如, 若商品 1的第一阈值为 100, 而商品 1的第一数量为 120, 则可判定商品 1 不缺货, 若当商品 1的第一数量减少为 99吋, 则可判定商品 1缺货。 [0045] 步骤 S103, 根据所述第一数量和与所述目标商品对应的预设的第二阈值确定所 述目标商品所需补货的第二数量。
[0046] 所述第二阈值为所述目标商品摆在货架上的数量的最大值, 所述第二阈值大于 所述第一阈值。 当所述目标商品出现缺货吋, 用所述第二阈值减去所述第一数 量, 所得的差值极为所需补货的数量, 即所述第二数量。 例如, 若商品 1的第二 阈值为 150, 而商品 1的第一数量为 99, 则可用商品 1的第二阈值 150减去商品 1的 第一数量 99, 即可得到所述第二数量为 51, 也就是商品 1需要补货的数量为 51。
[0047] 可选地, 也可以根据所述第一数量以及与所述目标商品分别对应的所述第一阈 值和所述第二阈值确定所述第二数量。 当所述目标商品出现缺货吋, 用所述第 二阈值减去所述第一数量, 所得的差值极为补货最大数量, 用所述第一阈值减 去所述第一数量, 所得的差值极为补货最小数量, 所述第二数量可以根据实际 情况选择所述补货最大数量和所述补货最小数量之间的任意取值。 例如, 若商 品 1的第一阈值和第二阈值分别为 100和 150, 而商品 1的第一数量为 99, 则可用 商品 1的第二阈值 150减去商品 1的第一数量 99, 即可得到所述补货最大数量为 51 , 用商品 1的第一阈值 100减去商品 1的第一数量 99, 即可得到所述补货最小数量 为 1, 所述第二数量可以根据实际情况选择所述补货最大数量 51和所述补货最小 数量 1之间的任意取值。
[0048] 步骤 S104, 确定与所述目标商品对应的补货路线;
[0049] 所述补货路线一般从超市的仓库位置起始, 经过所述目标商品对应的货架位置
, 最终在存放运送工具的位置结束。
[0050] 如果有多个目标商品缺货, 则所述补货路线需从超市的仓库位置起始, 依次经 过各个缺货的目标商品对应的货架位置, 最终在存放运送工具的位置结束。
[0051] 步骤 S105, 向指定人员持有的终端发送所述第二数量和所述补货路线, 以使所 述指定人员按照所述第二数量和所述补货路线对所述目标商品进行补货操作。
[0052] 在本实施例中, 超市中的工作人员均携带便携终端, 服务器可以向指定人员持 有的终端发送信息, 在信息中可以包含所述第二数量和所述补货路线, 所述指 定人员在收到信息后, 便可按照所述第二数量和所述补货路线对所述目标商品 进行补货操作。 [0053] 如图 4所示, 是整个超市管理系统的交互流程图, 具体阐述如下:
[0054] 1、 商品上附着的射频标签将商品信息向外发送;
[0055] 2、 识别器接收其覆盖区域内的射频标签发送的信息, 并将这些信息发送到服 务器;
[0056] 3、 服务器对所有信息进行汇总, 并执行缺货判断;
[0057] 4、 服务器确定补货路线;
[0058] 5、 服务器将补货信息发送到向指定人员持有的终端上, 以使所述指定人员按 照补货信息进行补货操作。
[0059] 应理解, 上述实施例中各步骤的序号的大小并不意味着执行顺序的先后, 各过 程的执行顺序应以其功能和内在逻辑确定, 而不应对本发明实施例的实施过程 构成任何限定。
[0060] 综上所述, 本方面实施例首先获取目标商品的第一数量, 根据所述第一数量和 与所述目标商品对应的预设的第一阈值判断所述目标商品是否缺货, 若所述目 标商品缺货, 则根据所述第一数量和与所述目标商品对应的预设的第二阈值确 定所述目标商品所需补货的第二数量并确定与所述目标商品对应的补货路线, 最后向指定人员持有的终端发送通知, 以使所述指定人员按照所述第二数量和 所述补货路线对所述目标商品进行补货操作。 通过本发明实施例, 可自动完成 商品的清点工作, 并且自动提供了补货数量和补货路线等商品补货信息, 管理 人员仅需按照提供的商品补货信息进行补货操作即可, 仅需少量管理人员即可 完成超市日常维护工作, 极大地降低了管理成本, 而且由于人工介入环节的减 少, 减少了人为失误的发生概率, 有效地保障了超市的正常运营。
[0061] 实施例二:
[0062] 本实施例在实施例一提供的超市管理方法的基础上提供了进一步的解决方案, 在本实施中, 如图 5所示, 步骤 S104确定与所述目标商品对应的补货路线可以包 括:
[0063] 步骤 S501, 获取预设的补货起点位置和补货终点位置。
[0064] 一般地, 所述补货起点位置和补货终点位置都是固定的, 例如, 所述补货起点 位置一般就是超市储货仓库的位置, 所述补货终点位置一般就是超市中存放运 送工具的位置, 大多数情况下所述补货起点位置和所述补货终点位置是相同的
[0065] 超市工作人员一般会先在所述补货起点位置将待补货的商品放入运送工具中, 在完成补货后, 再将运送工具放回所述补货终点位置。
[0066] 在本实施例中, 所述补货起点位置和所述补货终点位置都预先存储在服务器中
, 当其发生变更吋, 如仓库的位置发生了变动, 也需对应对服务器中存储的数 据进行更改。
[0067] 步骤 S502, 获取所述目标商品在超市货架上预设摆放的第一位置。
[0068] 一般地, 各类商品在超市中都是有其固定摆放位置的, 即所述第一位置。 通常 会将同类商品摆放在靠近的位置方便顾客购买。 例如, 商品 1在超市货架上所应 摆放的位置为食品区第 23号货架的第一层到第五层, 这也就是其第一位置。
[0069] 在本实施例中, 各个商品的第一位置都预先存储在服务器中, 当其发生变更吋 , 如商品的摆放进行了调整, 也需对应对服务器中存储的数据进行更改。
[0070] 步骤 S503, 根据超市室内的数字地图, 遍历从所述补货起点位置出发, 途经所 述第一位置, 到所述补货终点位置终止的所有第一可行路线;
[0071] 一般地, 所述数字地图预先存储在服务器中, 当其发生变更吋, 如超市的布局 进行了调整, 也需对应对服务器中存储的数字地图进行更改。
[0072] 步骤 S504, 从所述第一可行路线中选取路程最短的路线作为所述补货路线。
[0073] 如图 6所示, 若已知所述第一位置在货架 6上, 则从图中所示补货起点位置出发 , 途经货架 6, 到图中所示补货终点位置终止的路线有许多种, 也即第一可行路 线有多种。 图 6a和图 6b给出了其中的两种可行路线, 显然地, 两者的路程是不一 样的, 且图 6b给出的可行路线的路程小于图 6a给出的可行路线的路程。
[0074] 图 6中所示的例子仅仅为对一种商品进行补货, 进一步地, 图 7给出了同吋对多 种商品进行补货的情形示意, 若现在需要同吋对商品 1和商品 2进行补货, 且商 品 1的第一位置在货架 6上, 商品 2的第一位置在货架 8上, 则从图中所示补货起 点位置出发, 途经货架 6, 再途径货架 8, 到图中所示补货终点位置终止的路线 有许多种, 也即第一可行路线有多种。 图, 7a和图 7b给出了其中的两种可行路线 , 显然地, 两者的路程是不一样的, 且图 7b给出的可行路线的路程小于图 6a给出 的可行路线的路程。
[0075] 图中仅仅作为示例, 实际中, 要对所有的第一可行路线进行遍历, 再从中选取 路程最短的路线作为所述补货路线。
[0076] 本实施例的其它内容均与实施例一相同, 具体可参照实施例一中的描述, 在此 不再赘述。
[0077] 综上所述, 通过本发明实施例, 根据超市室内的数字地图, 遍历从所述补货起 点位置出发, 途经所述第一位置, 到所述补货终点位置终止的所有第一可行路 线, 然后从所述第一可行路线中选取路程最短的路线作为所述补货路线。 保证 了进行补货吋所走的路线是最短、 最省吋的, 进一步提升了超市运营的效率。
[0078] 实施例三:
[0079] 本实施例在实施例一提供的超市管理方法的基础上提供了进一步的解决方案, 在本实施中, 如图 8所示, 步骤 S104确定与所述目标商品对应的补货路线可以包 括:
[0080] 步骤 S801, 获取预设的补货起点位置和补货终点位置。
[0081] 步骤 S802, 获取所述目标商品在超市货架上预设摆放的第一位置。
[0082] 其中步骤 S801与实施例二中的步骤 S501, 步骤 S802与实施例二中的步骤 S502是 相同的, 具体可参照实施例二中的描述, 本实施例在此不再赘述。
[0083] 步骤 S803, 获取所述目标商品当前所在的第二位置。
[0084] 所述第二位置为所述目标商品当前所在的实际位置, 在本实施例中, 所述第二 位置可以根据接收所述目标商品的射频标签发送的商品信息的识别器所属的区 域来确定。 例如, 商品 1的射频标签发送的商品信息被识别器 1接收到, 并由识 别器 1发送给服务器, 则服务器据此可以确定商品 1的第二位置即为识别器 1所属 的区域。
[0085] 需要注意的是, 所述第二位置是一个大致的位置, 即在所属区域内均有可能。
在实际应用中, 如果要实现更精准的定位, 可以将每个识别器覆盖的区域划分 得更小。
[0086] 步骤 S804, 根据所述第一位置和所述第二位置判断所述目标商品是否正确摆放 [0087] 在超市的实际运营中, 可能出现商品被员工或者顾客错误放置的情况, 例如, 顾客首先从货架 1中选取了商品 1, 在走到货架 13后, 又发现了更喜欢的商品 2, 于是选取了商品 2而顺手将商品 1放在了货架 13上, 从而导致商品 1出现了错误放 置的情况。
[0088] 在本实施例中, 服务器根据所述第一位置和所述第二位置判断所述目标商品是 否正确摆放, 若某件商品的所述第一位置和所述第二位置的偏离值小于预设阈 值吋, 比如两者处于同一个识别器覆盖的区域内, 则可以判定该商品是正确摆 放的, 若某件商品的所述第一位置和所述第二位置的偏离值大于或者等于预设 阈值吋, 比如两者不处于同一个识别器覆盖的区域内, 则可以判定该商品未正 确摆放。
[0089] 若所述目标商品是正确摆放的, 则执行步骤 S805和步骤 S806, 若所述目标商品 未正确摆放, 则执行步骤 S807和步骤 S808。
[0090] 步骤 S805, 根据超市室内的数字地图, 遍历从所述补货起点位置出发, 途经所 述第一位置, 到所述补货终点位置终止的所有第一可行路线;
[0091] 步骤 S806, 从所述第一可行路线中选取路程最短的路线作为所述补货路线。
[0092] 其中步骤 S805与实施例二中的步骤 S503, 步骤 S806与实施例二中的步骤 S504是 相同的, 具体可参照实施例二中的描述, 本实施例在此不再赘述。
[0093] 步骤 S807, 根据超市室内的数字地图, 遍历从所述补货起点位置出发, 先途经 所述第二位置, 再途经所述第一位置, 到所述补货终点位置终止的所有第二可 行路线。
[0094] 步骤 S808, 从所述第二可行路线中选取路程最短的路线作为所述补货路线。
[0095] 如图 9所示, 若已知所述第二位置在货架 14上, 所述第一位置在货架 3上, 则从 图中所示补货起点位置出发, 途经货架 14, 再途径货架 3, 到图中所示补货终点 位置终止的路线有许多种, 也即第二可行路线有多种。 图 9a和图 9b给出了其中的 两种可行路线, 显然地, 两者的路程是不一样的, 且图 9b给出的可行路线的路 程小于图 9a给出的可行路线的路程。
[0096] 图 9中所示的例子仅仅为对一种商品进行补货并且将错摆商品放归原位的情形 , 进一步地, 本领域技术人员可以据此扩展出对多种商品进行补货并且将错摆 商品放归原位的情形, 本实施例在此不再赘述。
[0097] 图中的路线仅仅作为示例, 实际中, 要对所有的第一可行路线进行遍历, 再从 中选取路程最短的路线作为所述补货路线。
[0098] 本实施例的其它内容均与实施例一相同, 具体可参照实施例一中的描述, 在此 不再赘述。
[0099] 综上所述, 通过本发明实施例, 获取与所述目标商品在超市货架上所应摆放的 第一位置和所述目标商品当前所在的第二位置, 根据所述第一位置和所述第二 位置判断所述目标商品是否正确摆放, 若所述目标商品未正确摆放, 则根据超 市室内的数字地图, 遍历从所述补货起点位置出发, 先途经所述第二位置, 再 途经所述第一位置, 到所述补货终点位置终止的所有第二可行路线, 最后从所 述第二可行路线中选取路程最短的路线作为所述补货路线。 即将错摆商品放归 原位的过程和补货的过程同吋进行, 在最短、 最省吋的路径下, 同吋完成了这 两项工作, 进一步提升了超市运营的效率。
[0100] 实施例四:
[0101] 本实施例在实施例一提供的超市管理方法的基础上提供了进一步的解决方案, 在本实施中, 如图 10所示, 在步骤 S105向指定人员持有的终端发送所述第二数 量和所述补货路线之前, 所述超市管理方法还包括:
[0102] 步骤 S1001 , 确定所述目标商品的第一信息。
[0103] 所述第一信息包括所需补货的体积、 重量以及摆放高度等信息, 其中体积、 重 量等信息可以通过附着在商品上的射频标签发送, 识别器在接收到所述第一信 息后, 将其发送给服务器。 摆放高度等信息可以预先存储在服务器中, 当其发 生变更吋, 也需对应对服务器中信息进行更改。
[0104] 所述第一信息主要供服务器来评估商品的摆放难度, 容易理解地, 一件商品的 体积越大、 重量越大、 摆放高度越高, 则对其进行摆放的难度也就越大, 反之 , 一件商品的体积越小、 重量越小、 摆放高度越低, 则对其进行摆放的难度也 就越小。
[0105] 步骤 S1002, 获取超市工作人员的第二信息。
[0106] 所述第二信息包括当前状态、 当前位置、 性别、 年齢、 身高及体重等信息, 其 中所述当前状态是指该工作人员当前是处于忙碌状态或者是空闲状态, 服务器 根据已经派发的任务列表中是否有该工作人员尚未完成的任务来判断其当前状 态, 例如当服务器发现在在已经派发的任务列表中尚有该工作人员未完成的任 务, 则判定该工作人员处于忙碌状态, 当服务器发现在已经派发的任务列表中 没有指派给该工作人员的任务, 或者指派的任务已经完成, 则判定该工作人员 处于空闲状态。 所述当前位置信息可以根据该工作人员持有的终端所发送给服 务器的位置报告而得到。 所述性别、 年齢、 身高及体重等信息可以预先存储在 服务器中, 当其发生变更吋, 也需对应对服务器中信息进行更改。
[0107] 步骤 S1003 , 根据所述第一信息和所述第二信息确定进行补货的所述指定人员
[0108] 具体地, 若所述目标商品的第一信息和所述超市工作人员的第二信息之间的匹 配值大于或者等于预设阈值吋, 则确定所述第二信息对应的超市工作人员为进 行补货的所述指定人员。
[0109] 即服务器进行补货任务和人员之间的匹配, 根据补货任务的难易程度来选择合 适的人员来执行。 例如, 本次补货任务的补货量很大, 且货物的体积、 重量都 很大, 摆放高度也很高, 那么服务器就需要找到一个足以胜任该任务的人员, 即选择一个较年轻、 身高较高、 体重较重的男性员工。 当然, 服务器也可以根 据实际情况选择多名员工协力完成此次补货任务。
[0110] 在员工身体条件相差不大的情况下, 服务器还可以根据员工的当前位置选择最 便捷执行此任务的人员。
[0111] 本实施例的其它内容均与实施例一相同, 具体可参照实施例一中的描述, 在此 不再赘述。
[0112] 综上所述, 通过本发明实施例, 首先确定所述目标商品的第一信息, 获取超市 工作人员的第二信息, 若所述目标商品的第一信息和所述超市工作人员的第二 信息之间的匹配值大于或者等于预设阈值吋, 则确定所述第二信息对应的超市 工作人员为进行补货的所述指定人员。 由于充分考虑到了补货任务和执行人员 之间的匹配性, 可以保证指定合适的人员来完成补货的工作, 避免了因人员不 胜任而需要中途换人的情况发生, 进一步提升了超市运营的效率。 [0113] 实施例五:
[0114] 本实施例在上述各个实施例提供的超市管理方法的基础上提供了进一步的解决 方案, 在本实施中, 如图 11所示, 所述第一阈值和所述第二阈值的预设过程可 以包括:
[0115] 步骤 S1101 , 获取所述目标商品的历史销售记录;
[0116] 步骤 S1102, 根据所述历史销售记录确定所述第一阈值和所述第二阈值。
[0117] 所述历史销售记录中包括该商品的日均售卖数量, 优选地, 所述目标商品的历 史销售记录可以存储在服务器中, 服务其根据所述历史销售记录对其销售情况 进行评估, 并据此确定所述第一阈值和所述第二阈值。
[0118] 所述第一阈值和所述第二阈值均与所述日均售卖数量正相关。 即所述日均售卖 数量越多, 所述第一阈值和所述第二阈值也越大, 反之, 所述日均售卖数量越 少, 所述第一阈值和所述第二阈值也越小。
[0119] 例如, 商品 1每天平均的售卖数量为 200, 而商品 2每天平均的售卖数量为 10, 则可确定商品 1的售卖速度大大快于商品 2, 必须保证其货量的充足, 避免出现 货架缺货的情况。 在这种情况下, 可以设置商品 1的第一阈值为 100, 第二阈值 为 400, 可以设置商品 2的第一阈值为 5, 第二阈值为 20。 当然也可以根据实际情 况对所述第一阈值和所述第二阈值进行调整, 本实施对此不作具体限定。
[0120] 本实施例的其它内容均与上述实施例相同, 具体可参照上述各个实施例中的描 述, 在此不再赘述。
[0121] 综上所述, 通过本发明实施例, 首先获取所述目标商品的历史销售记录, 然后 根据所述历史销售记录确定所述第一阈值和所述第二阈值。 即阈值的确定是以 历史数据为依据的, 保证了阈值设定的合理性, 且阈值与日均售卖数量正相关 , 通过选择合适的阈值可以确保畅销商品的供应充足, 同吋非畅销商品不占用 过多的货架空间, 使超市资源得到最大限度的利用。
[0122] 实施例六:
[0123] 对应于上文实施例所述的超市管理方法, 图 12示出了本发明实施例提供的超市 管理装置的结构框图, 为了便于说明, 仅示出了与本发明实施例相关的部分。
[0124] 参照图 12, 所述超市管理装置可以包括: [0125] 第一数量获取模块 1201, 用于获取目标商品的第一数量, 所述第一数量为所述 目标商品的当前数量;
[0126] 缺货判断模块 1202, 用于根据所述第一数量和与所述目标商品对应的预设的第 一阈值判断所述目标商品是否缺货, 所述第一阈值为所述目标商品摆在货架上 的数量的最小值;
[0127] 第二数量确定模块 1203, 用于若所述第一数量小于所述第一阈值吋, 所述目标 商品缺货, 则根据所述第一数量和与所述目标商品对应的预设的第二阈值确定 所述目标商品所需补货的第二数量, 所述第二阈值为所述目标商品摆在货架上 的数量的最大值, 所述第二阈值大于所述第一阈值;
[0128] 补货路线确定模块 1204, 用于确定与所述目标商品对应的补货路线;
[0129] 发送模块 1205, 用于向指定人员持有的终端发送所述第二数量和所述补货路线 , 以使所述指定人员按照所述第二数量和所述补货路线对所述目标商品进行补 货操作。
[0130] 在本实施例提供的可选方案中, 所述补货路线确定模块 1204包括:
[0131] 起点位置获取单元 12041, 用于获取预设的补货起点位置;
[0132] 终点位置获取单元 12042, 用于获取预设的补货终点位置;
[0133] 第一位置获取单元 12043, 用于获取所述目标商品在超市货架上预设摆放的第 一位置;
[0134] 第一遍历单元 12044, 用于根据超市室内的数字地图, 遍历从所述补货起点位 置出发, 途经所述第一位置, 到所述补货终点位置终止的所有第一可行路线; [0135] 第一补货路线确定单元 12045, 用于从所述第一可行路线中选取路程最短的路 线作为所述补货路线。
[0136] 在本实施例提供的优选方案中, 所述补货路线确定模块 1204包括:
[0137] 起点位置获取单元 12041, 用于获取预设的补货起点位置;
[0138] 终点位置获取单元 12042, 用于获取预设的补货终点位置;
[0139] 第一位置获取单元 12043, 用于获取与所述目标商品在超市货架上预设摆放的 第一位置;
[0140] 第二位置获取单元 12046, 用于获取所述目标商品当前所在的第二位置; [0141] 摆放判断单元 12047, 用于若第一位置和第二位置之间的偏离值大于或者等于 预设阈值吋, 则确定所述目标商品未正确摆放;
[0142] 第二遍历单元 12048, 用于根据超市室内的数字地图, 遍历从所述补货起点位 置出发, 先途经所述第二位置, 再途经所述第一位置, 到所述补货终点位置终 止的所有第二可行路线;
[0143] 第二补货路线确定单元 12049, 从所述第二可行路线中选取路程最短的路线作 为所述补货路线。
[0144] 优选地, 所述超市管理装置还包括:
[0145] 第一信息确定模块 1206, 用于确定所述目标商品的第一信息, 所述第一信息包 括所需补货的体积、 重量以及摆放高度;
[0146] 第二信息获取模块 1207, 用于获取超市工作人员的第二信息, 所述第二信息包 括当前状态、 当前位置、 性别、 年齢、 身高及体重;
[0147] 人员确定模块 1208, 用于根据所述第一信息和所述第二信息确定进行补货的所 述指定人员。
[0148] 优选地, 所述超市管理装置还包括:
[0149] 销售记录获取模块 1209, 用于获取所述目标商品的历史销售记录;
[0150] 阈值确定模块 1210, 用于根据所述历史销售记录确定所述第一阈值和所述第二 阈值。
[0151] 在上述实施例中, 对各个实施例的描述都各有侧重, 某个实施例中没有详述或 记载的部分, 可以参见其它实施例的相关描述。
[0152] 以上所述实施例仅用以说明本发明的技术方案, 而非对其限制; 尽管参照前述 实施例对本发明进行了详细的说明, 本领域的普通技术人员应当理解: 其依然 可以对前述各实施例所记载的技术方案进行修改, 或者对其中部分技术特征进 行等同替换; 而这些修改或者替换, 并不使相应技术方案的本质脱离本发明各 实施例技术方案的精神和范围, 均应包含在本发明的保护范围之内。

Claims

权利要求书
[权利要求 1] 一种超市管理方法, 其特征在于, 包括:
获取目标商品的第一数量, 所述第一数量为所述目标商品的当前数量 根据所述第一数量和与所述目标商品对应的预设的第一阈值判断所述 目标商品是否缺货, 所述第一阈值为所述目标商品摆在货架上的数量 的最小值;
若所述第一数量小于所述第一阈值吋, 所述目标商品缺货, 则根据所 述第一数量和与所述目标商品对应的预设的第二阈值确定所述目标商 品所需补货的第二数量, 所述第二阈值为所述目标商品摆在货架上的 数量的最大值, 所述第二阈值大于所述第一阈值; 确定与所述目标商品对应的补货路线;
向指定人员持有的终端发送所述第二数量和所述补货路线, 以使所述 指定人员按照所述第二数量和所述补货路线对所述目标商品进行补货 操作。
[权利要求 2] 根据权利要求 1所述的超市管理方法, 其特征在于, 所述确定与所述 目标商品对应的补货路线包括:
获取预设的补货起点位置和补货终点位置;
获取所述目标商品在超市货架上预设摆放的第一位置;
根据超市室内的数字地图, 遍历从所述补货起点位置出发, 途经所述 第一位置, 到所述补货终点位置终止的所有第一可行路线; 从所述第一可行路线中选取路程最短的路线作为所述补货路线。
[权利要求 3] 根据权利要求 1所述的超市管理方法, 其特征在于, 所述确定与所述 目标商品对应的补货路线包括:
获取预设的补货起点位置和补货终点位置;
获取与所述目标商品在超市货架上预设摆放的第一位置;
获取所述目标商品当前所在的第二位置;
若第一位置和第二位置之间的偏离值大于或者等于预设阈值吋, 则确 定所述目标商品未正确摆放;
根据超市室内的数字地图, 遍历从所述补货起点位置出发, 先途经所 述第二位置, 再途经所述第一位置, 到所述补货终点位置终止的所有 第二可行路线;
从所述第二可行路线中选取路程最短的路线作为所述补货路线。
[权利要求 4] 根据权利要求 1所述的超市管理方法, 其特征在于, 在向指定人员持 有的终端发送所述第二数量和所述补货路线之前, 还包括: 确定所述目标商品的第一信息, 所述第一信息包括所需补货的体积、 重量以及摆放高度;
获取超市工作人员的第二信息, 所述第二信息包括当前状态、 当前位 置、 性别、 年齢、 身高及体重;
若所述目标商品的第一信息和所述超市工作人员的第二信息之间的匹 配值大于或者等于预设阈值吋, 则确定所述第二信息对应的超市工作 人员为进行补货的所述指定人员。
[权利要求 5] 根据权利要求 1至 4中任一项所述的超市管理方法, 其特征在于, 所述 第一阈值和所述第二阈值的预设过程包括:
获取所述目标商品的历史销售记录;
根据所述历史销售记录确定所述第一阈值和所述第二阈值。
[权利要求 6] —种超市管理装置, 其特征在于, 包括:
第一数量获取模块, 用于获取目标商品的第一数量, 所述第一数量为 所述目标商品的当前数量;
缺货判断模块, 用于根据所述第一数量和与所述目标商品对应的预设 的第一阈值判断所述目标商品是否缺货, 所述第一阈值为所述目标商 品摆在货架上的数量的最小值;
第二数量确定模块, 用于若所述第一数量小于所述第一阈值吋, 所述 目标商品缺货, 则根据所述第一数量和与所述目标商品对应的预设的 第二阈值确定所述目标商品所需补货的第二数量, 所述第二阈值为所 述目标商品摆在货架上的数量的最大值, 所述第二阈值大于所述第一 阈值;
补货路线确定模块, 用于确定与所述目标商品对应的补货路线; 发送模块, 用于向指定人员持有的终端发送所述第二数量和所述补货 路线, 以使所述指定人员按照所述第二数量和所述补货路线对所述目 标商品进行补货操作。
[权利要求 7] 根据权利要求 6所述的超市管理装置, 其特征在于, 所述补货路线确 定模块包括:
起点位置获取单元, 用于获取预设的补货起点位置;
终点位置获取单元, 用于获取预设的补货终点位置;
第一位置获取单元, 用于获取所述目标商品在超市货架上预设摆放的 第一位置;
第一遍历单元, 用于根据超市室内的数字地图, 遍历从所述补货起点 位置出发, 途经所述第一位置, 到所述补货终点位置终止的所有第一 可行路线;
第一补货路线确定单元, 用于从所述第一可行路线中选取路程最短的 路线作为所述补货路线。
[权利要求 8] 根据权利要求 6所述的超市管理装置, 其特征在于, 所述补货路线确 定模块包括:
起点位置获取单元, 用于获取预设的补货起点位置;
终点位置获取单元, 用于获取预设的补货终点位置;
第一位置获取单元, 用于获取与所述目标商品在超市货架上预设摆放 的第一位置;
第二位置获取单元, 用于获取所述目标商品当前所在的第二位置; 摆放判断单元, 用于若第一位置和第二位置之间的偏离值大于或者等 于预设阈值吋, 则确定所述目标商品未正确摆放; 第二遍历单元, 用于根据超市室内的数字地图, 遍历从所述补货起点 位置出发, 先途经所述第二位置, 再途经所述第一位置, 到所述补货 终点位置终止的所有第二可行路线; 第二补货路线确定单元, 从所述第二可行路线中选取路程最短的路线 作为所述补货路线。
[权利要求 9] 根据权利要求 6所述的超市管理装置, 其特征在于, 还包括:
第一信息确定模块, 用于确定所述目标商品的第一信息, 所述第一信 息包括所需补货的体积、 重量以及摆放高度;
第二信息获取模块, 用于获取超市工作人员的第二信息, 所述第二信 息包括当前状态、 当前位置、 性别、 年齢、 身高及体重;
人员确定模块, 用于若所述目标商品的第一信息和所述超市工作人员 的第二信息之间的匹配值大于或者等于预设阈值吋, 则确定所述第二 信息对应的超市工作人员为进行补货的所述指定人员。
[权利要求 10] 根据权利要求 6至 9中任一项所述的超市管理装置, 其特征在于, 还包 括:
销售记录获取模块, 用于获取所述目标商品的历史销售记录; 阈值确定模块, 用于根据所述历史销售记录确定所述第一阈值和所述 第二阈值。
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