WO2018218667A1 - Electronic commerce management system - Google Patents

Electronic commerce management system Download PDF

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Publication number
WO2018218667A1
WO2018218667A1 PCT/CN2017/087017 CN2017087017W WO2018218667A1 WO 2018218667 A1 WO2018218667 A1 WO 2018218667A1 CN 2017087017 W CN2017087017 W CN 2017087017W WO 2018218667 A1 WO2018218667 A1 WO 2018218667A1
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WIPO (PCT)
Prior art keywords
data
product
management
commerce
warehouse
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PCT/CN2017/087017
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French (fr)
Chinese (zh)
Inventor
陈钦鹏
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深圳齐心集团股份有限公司
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Priority to PCT/CN2017/087017 priority Critical patent/WO2018218667A1/en
Publication of WO2018218667A1 publication Critical patent/WO2018218667A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the invention belongs to the technical field of electronic commerce, and in particular relates to an electronic commerce management system.
  • E-commerce usually refers to the wide range of commercial trade activities around the world. In the open Internet environment, based on the browser/server application method, buyers and sellers do not face all kinds of business activities, realizing consumers' online shopping and merchants. A new type of business operation model between online transactions and online electronic payments, as well as various business activities, trading activities, financial activities and related integrated service activities. Governments, scholar, and business people have given many different definitions depending on their position and the degree and extent of participation in e-commerce. E-commerce can be divided into: ABC, B2B, B2C, C2C, B2M, M2C, B2A (ie B2G), C2A (ie C2G), O2O and so on.
  • the embodiment of the invention provides an e-commerce management system, which aims to solve the technical problems that the internal processes of the existing e-commerce enterprises are complicated and cumbersome, the data communication of each department is not smooth, and the internal work processing efficiency and the accuracy rate are low.
  • an e-commerce management system includes:
  • a business management module for registering and managing suppliers, couriers and customers of the e-commerce enterprise, obtaining supplier data, courier data and customer data and uploading to a data management center;
  • a purchase order management module for managing all purchase orders, comprehensively judging the current product inventory according to the safety stock set by the e-commerce enterprise And automatically generate a purchase order after the sales situation, or the operator of the e-commerce enterprise manually generates a purchase order, obtains the generated purchase order data and uploads it to the data management center;
  • a production management module for managing products and suppliers supplied by the e-commerce enterprise to provide products to the e-commerce enterprise, the production personnel checking the purchase orders of the products and detecting the quality and correctness of the products, and storing the products detected through the detection
  • the warehouse returns the unqualified products, and obtains the product information data that has passed the inspection and uploads it to the data management center;
  • a product management module configured to manage all product information of the e-commerce enterprise, and upload product information data to a data management center, where the product information includes registration and modification of product information;
  • a new product management module for managing all new products developed by the e-commerce enterprise, and uploading basic price data and basic parameter information data of the new product to a data management center;
  • a warehouse management module configured to manage warehouse information of all products of the e-commerce enterprise, obtain warehouse storage data of the product, and upload the data to the data management center;
  • a financial management module configured to manage payment information and payment information of the e-commerce enterprise, and upload payment information data and payment information data to a data management center;
  • Customer service module for obtaining customer service data and uploading it to the data management center
  • the data management center is used to integrate, classify, and store the data uploaded by each module, monitor and control the data of the data management center, and provide business data management, financial data management, and operational data analysis based on the data in the data management center. And forecasting, inventory management and order management functions.
  • the business management module includes:
  • a supplier management unit for managing supplier data and supplier registration data of the e-commerce enterprise
  • a courier management unit for managing courier data and courier registration data of the e-commerce enterprise
  • a customer management unit for managing customer data and customer registration data of the e-commerce enterprise.
  • the purchase order management module comprises:
  • the automatic purchase order management module is configured to automatically generate a purchase order according to the safe depository set by the e-commerce enterprise, comprehensively determine the current product inventory and sales status, and upload the generated purchase order data to the data management center;
  • the manual purchase order management unit is used by the operator of the e-commerce enterprise to manually produce a purchase order and upload the generated purchase order data to the data center.
  • the production management module comprises:
  • a product management unit configured to manage products of the e-commerce enterprise by products and suppliers produced by the e-commerce enterprise
  • a product verification unit wherein the production personnel of the e-commerce enterprise check the correctness of the product provided by the supplier through the purchase order, and upload the correctness data to the data management center;
  • the product detecting unit is used for detecting the product quality by the production personnel of the e-commerce enterprise, and uploading the product information data detected by the product to the data management center, so as to conveniently store the products that have passed the inspection to the warehouse, and return the products that fail the testing.
  • the product management module comprises:
  • a product registration information management unit configured to manage registration information of all products of the e-commerce enterprise, and upload product registration information data to a data management center;
  • the product modification information management unit is configured to manage modification information of all products of the e-commerce enterprise, and upload the product modification information data to the data management center.
  • the new product management module comprises:
  • a new base price management unit for obtaining basic price information of all new products developed by the e-commerce enterprise, and uploading basic price information data of the new product to a data management center;
  • the new product basic parameter information management unit is configured to acquire basic parameter information of all new products developed by the e-commerce enterprise, and upload the basic parameter information data of the new product to the data management center.
  • the warehouse management module comprises:
  • the warehousing management unit is configured to manage the warehousing operation of the product, and when the e-commerce enterprise develops the new product and the procured product arrives, the purchase order is established to store the product into the warehouse;
  • the outbound management unit is used to automatically establish a sales and delivery order for the products sold, and the warehouse operator can also manually establish a sales and delivery order to execute the product outbound operation;
  • a transfer management unit for transferring a product from one warehouse to another, or switching the number of one product to another product number
  • the warehouse management module further includes:
  • a domestic warehouse management unit for managing warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtaining warehouse storage data of all products of the domestic warehouse and uploading the data to the data management center;
  • An overseas warehouse management unit for managing warehouse information of all products of the overseas warehouse of the e-commerce enterprise, obtaining warehouse storage data of all products of the overseas warehouse and uploading the data to the data management center;
  • the other warehouse management unit is configured to manage the storage information of all the products of the other warehouses of the e-commerce enterprise, obtain the warehouse storage data of all the products of other warehouses, and upload the data to the data management center.
  • the financial management module comprises:
  • a payment management unit configured to manage payment information of the e-commerce enterprise, and upload payment information data to a data management center;
  • the payment management unit is configured to manage the payment information of the e-commerce enterprise, and upload the payment information data to the data management center.
  • the client module comprises:
  • a customer problem record unit for obtaining customer problem record data
  • Return and exchange management unit for obtaining return and exchange data.
  • the e-commerce management system integrates, classifies, and stores the data uploaded by each module through the data management module, and implements monitoring of the data of the data management center to solve the internal of the existing e-commerce enterprise.
  • the process is complicated and cumbersome, the data communication between various departments is not smooth, and the internal work processing efficiency and low accuracy rate realize the standardized communication of internal processes of e-commerce enterprises, improve the work efficiency of employees, make the work easier and less error-prone, and improve the work. User experience.
  • FIG. 1 is a schematic structural diagram of an e-commerce management system according to an embodiment of the present invention.
  • the e-commerce management system integrates, classifies, and stores the data uploaded by each module through the data management module, and implements monitoring of the data of the data management center to solve the internal of the existing e-commerce enterprise.
  • the process is complicated and cumbersome, the data communication between various departments is not smooth, and the internal work processing efficiency and low accuracy rate realize the standardized communication of internal processes of e-commerce enterprises, improve the work efficiency of employees, make the work easier and less error-prone, and improve the work. User experience.
  • an e-commerce management system 100 includes: a business management module 110, a purchase order management module 120, a production management module 130, a product management module 140, a new product management module 150, and a warehouse.
  • the business management module 110 is configured to register and manage a supplier, a courier, and a customer of the e-commerce enterprise, obtain supplier data, courier data, and customer data, and upload the data to a data management center; the purchase order
  • the management module 120 is configured to manage all the purchase orders, and comprehensively determine the current product inventory according to the safety stock set by the e-commerce enterprise.
  • the production management module 130 is configured to manage the e-commerce
  • the products and suppliers produced by the enterprise provide the products to the e-commerce enterprise.
  • the production personnel check the purchase orders of the products and check the quality and correctness of the products.
  • the products to be tested are stored in the warehouse, and the unqualified products are returned and obtained.
  • the product management module 140 is configured to manage all product information of the e-commerce enterprise, and upload the product information data to the data management center, where the product information includes Registration and modification of product information
  • the new product management module 150 is configured to manage all new products developed by the e-commerce enterprise, and upload basic price data and basic parameter information data of the new product to a data management center
  • a warehouse management module 160 for managing the electronic Warehousing information of all products of the enterprise, obtaining warehouse storage data of the product and uploading to the data management center
  • the financial management module 170 is configured to manage payment information and payment information of the e-commerce enterprise, and the payment information
  • the data and the payment information data are uploaded to the data management center
  • the customer service module 180 is configured to obtain the customer service data and upload the data to the data management center
  • the data management center 190 is configured to integrate and classify the data uploaded by each module.
  • the problem of the internal process of the existing e-commerce enterprise is complicated and cumbersome, the data communication of each department is not smooth, the internal work processing efficiency and the accuracy rate are low, the internal process standardization communication of the e-commerce enterprise is realized, the work efficiency of the employee is improved, and the work efficiency is improved. Work is easier and less error-prone, improving user experience.
  • the business management module includes a supplier management unit, configured to manage supplier data and supplier registration data of the e-commerce enterprise; and a courier management unit, configured to use the e-commerce The company's courier data and courier registration data are managed; and a customer management unit for managing customer data and customer registration data of the e-commerce enterprise.
  • the purchase order management module includes an automatic purchase order management module, configured to automatically generate a purchase order after comprehensively determining the inventory and sales of the current product according to the safe depository set by the e-commerce enterprise, and Uploading the generated purchase order data to the data management center; and a manual purchase order management unit for the operator of the e-commerce enterprise to manually produce the purchase order and upload the generated purchase order data to the data center.
  • the production management module includes a product management unit, configured to provide products and suppliers provided by the e-commerce enterprise to products of the e-commerce enterprise; and a product verification unit for the The production personnel of the e-commerce enterprise check the correctness of the products provided by the supplier through the purchase order, and upload the correctness data to the data management center; and the product detecting unit for detecting the product quality by the production personnel of the e-commerce enterprise
  • the product information data that is detected is uploaded to the data management center, so that the products that pass the inspection are stored in the warehouse, and the products that fail the inspection are returned.
  • the product management module includes a product registration information management unit, configured to manage registration information of all products of the e-commerce enterprise, and upload product registration information data to a data management center; and product modification information.
  • the management unit is configured to manage modification information of all products of the e-commerce enterprise, and upload the product modification information data to the data management center.
  • the new product management module includes a new base price management unit, configured to acquire basic price information of all new products developed by the e-commerce enterprise, and upload basic price information data of the new product to a data management center; and a new product basic parameter information management unit, configured to acquire basic parameter information of all new products developed by the e-commerce enterprise, and upload basic parameter information data of the new product to a data management center.
  • the warehousing management module includes a warehousing management unit for managing the warehousing operation of the product, and when the e-commerce enterprise develops a new product and the purchased product arrives, the purchase order is established to store the product into the warehouse.
  • the outbound management unit is used to automatically establish a sales receipt list for the products sold, and the warehouse operator can also manually establish a sales outbound order to perform the product outbound operation;
  • the transfer management unit is used to transfer a product from one The warehouse is transferred to another warehouse, or the number of one product is transferred to another product number;
  • the purchase and exchange management unit is used to exchange the new product developed by the e-commerce enterprise and the purchased product number into another After the product number is entered into the warehouse.
  • the warehouse management module further includes a domestic warehouse management unit, configured to manage warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtain warehouse storage data of all products of the domestic warehouse, and upload the data to the warehouse.
  • a data management center configured to manage warehouse information of all products of the overseas warehouse of the e-commerce enterprise, obtain warehouse storage data of all products of the domestic warehouse, and upload the data to the warehouse.
  • a data management center configured to manage warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtain warehouse storage data of all products of the domestic warehouse, and upload the data to the warehouse.
  • a data management center configured to manage warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtain warehouse storage data of all products of the domestic warehouse, and upload the data to the warehouse.
  • a data management center configured to manage warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtain warehouse storage data of all products of the domestic warehouse, and upload the data to the warehouse.
  • a data management center configured to manage warehouse information of
  • the financial management module includes a payment management unit, configured to manage payment information of the e-commerce enterprise, and upload payment information data to a data management center; and a payment management unit for managing the office
  • the payment information of the e-commerce enterprise is described, and the payment information data is uploaded to the data management center.
  • the client module includes a customer problem record unit for obtaining customer problem record data, a customer problem feedback unit for obtaining customer question feedback data, and a return exchange management unit for obtaining return data.
  • the e-commerce management system integrates, classifies, and stores the data uploaded by each module through the data management module, and implements monitoring of the data of the data management center to solve the internal of the existing e-commerce enterprise.
  • the process is complicated and cumbersome, the data communication between various departments is not smooth, and the internal work processing efficiency and low accuracy rate realize the standardized communication of internal processes of e-commerce enterprises, improve the work efficiency of employees, make the work easier and less error-prone, and improve the work. User experience.

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Abstract

The present invention is applicable to the technical field of electronic commerce, and provides an electronic commerce management system. The system comprises: a commerce management module, a purchase order management module, a production management module, a product management module, a new product management module, a warehouse management module, a finance management module, a customer service module, and a data management center. Data uploaded by the modules is integrated, classified, stored and managed by means of a data management module; in addition, the data of the data management center is monitored in real time. Therefore, the problems in existing electronic commerce enterprises of complex and cumbersome internal processes, poor data communication among departments, and low internal work processing efficiency and accuracy are resolved; standardized communication of the internal processes of the electronic commerce enterprises is achieved, and the working efficiency of staffs is improved, so that the work is easier and less error-prone; and the user experience is improved.

Description

一种电子商务管理系统  An e-commerce management system 技术领域Technical field
本发明属于电子商务技术领域，尤其涉及一种电子商务管理系统。The invention belongs to the technical field of electronic commerce, and in particular relates to an electronic commerce management system.
背景技术Background technique
电子商务通常是指在全球各地广泛的商业贸易活动中，在因特网开放的网络环境下，基于浏览器/服务器应用方式，买卖双方不谋面地进行各种商贸活动，实现消费者的网上购物、商户之间的网上交易和在线电子支付以及各种商务活动、交易活动、金融活动和相关的综合服务活动的一种新型的商业运营模式。各国政府、学者、企业界人士根据自己所处的地位和对电子商务参与的角度和程度的不同，给出了许多不同的定义。电子商务可分为：ABC、B2B、B2C、C2C、B2M、M2C、B2A（即B2G）、C2A（即C2G）、O2O等。E-commerce usually refers to the wide range of commercial trade activities around the world. In the open Internet environment, based on the browser/server application method, buyers and sellers do not face all kinds of business activities, realizing consumers' online shopping and merchants. A new type of business operation model between online transactions and online electronic payments, as well as various business activities, trading activities, financial activities and related integrated service activities. Governments, scholars, and business people have given many different definitions depending on their position and the degree and extent of participation in e-commerce. E-commerce can be divided into: ABC, B2B, B2C, C2C, B2M, M2C, B2A (ie B2G), C2A (ie C2G), O2O and so on.
现有技术中，电子商务企业每天都需处理极为繁杂的销售、采购、财务事务以及与客户、与供应商、与快递商、公司内部沟通的问题，且很多工作都是通过手工完成，各部门数据沟通不畅，导致内部工作处理效率和准确率低。 In the prior art, e-commerce companies need to deal with extremely complicated sales, procurement, financial affairs, and internal communication with customers, suppliers, couriers, and companies, and many of the work is done manually. Poor data communication results in low efficiency and accuracy of internal work processing.
技术问题technical problem
本发明实施例提供一种电子商务管理系统，旨在解决现有的电子商务企业的内部流程复杂繁琐，各部门数据沟通不畅，内部工作处理效率和准确率低的技术问题。The embodiment of the invention provides an e-commerce management system, which aims to solve the technical problems that the internal processes of the existing e-commerce enterprises are complicated and cumbersome, the data communication of each department is not smooth, and the internal work processing efficiency and the accuracy rate are low.
技术解决方案Technical solution
本发明实施例是这样实现的，一种电子商务管理系统，包括：The embodiment of the present invention is implemented as follows, and an e-commerce management system includes:
商务管理模块，用于注册并管理所述电子商务企业的供应商、快递商和客户，获取供应商数据、快递商数据和客户数据并上传至数据管理中心；a business management module for registering and managing suppliers, couriers and customers of the e-commerce enterprise, obtaining supplier data, courier data and customer data and uploading to a data management center;
采购订单管理模块，用于管理所有的采购订单，根据所述电子商务企业设置的安全库存，综合判断目前产品的库存 及销售情况后自动生成采购订单，或者所述电子商务企业的操作人员手动生成采购订单，获取生成的采购订单数据并上传至数据管理中心；A purchase order management module for managing all purchase orders, comprehensively judging the current product inventory according to the safety stock set by the e-commerce enterprise And automatically generate a purchase order after the sales situation, or the operator of the e-commerce enterprise manually generates a purchase order, obtains the generated purchase order data and uploads it to the data management center;
生产管理模块，用于管理所述电子商务企业生产的产品和供应商提供到所述电子商务企业的产品，生产人员核对产品的采购订单并检测产品质量和正确性，将通过检测的产品存储至仓库，退回检测不合格的产品，同时获取通过检测的产品信息数据并上传至数据管理中心；a production management module for managing products and suppliers supplied by the e-commerce enterprise to provide products to the e-commerce enterprise, the production personnel checking the purchase orders of the products and detecting the quality and correctness of the products, and storing the products detected through the detection The warehouse returns the unqualified products, and obtains the product information data that has passed the inspection and uploads it to the data management center;
产品管理模块，用于管理所述电子商务企业的所有的产品信息，并将产品信息数据上传至数据管理中心，所述产品信息包括产品信息的注册和修改；a product management module, configured to manage all product information of the e-commerce enterprise, and upload product information data to a data management center, where the product information includes registration and modification of product information;
新品管理模块，用于管理所述电子商务企业开发的所有新产品，将所述新产品的基础价格数据和基础参数信息数据上传至数据管理中心；a new product management module for managing all new products developed by the e-commerce enterprise, and uploading basic price data and basic parameter information data of the new product to a data management center;
仓储管理模块，用于管理所述电子商务企业的所有的产品的仓储信息，获取产品的仓库存储数据并上传至数据管理中心；a warehouse management module, configured to manage warehouse information of all products of the e-commerce enterprise, obtain warehouse storage data of the product, and upload the data to the data management center;
财务管理模块，用于管理所述电子商务企业的付款信息和收款信息，并将付款信息数据和收款信息数据上传至数据管理中心；a financial management module, configured to manage payment information and payment information of the e-commerce enterprise, and upload payment information data and payment information data to a data management center;
客服模块，用于获得客服数据并上传至数据管理中心；Customer service module for obtaining customer service data and uploading it to the data management center;
数据管理中心，用于对各模块上传的数据进行整合、分类、存储管理，对数据管理中心的数据进行实施监控，并基于数据管理中心内的数据提供商务数据管理、财务数据管理、运营数据分析与预测、库存管理与订单管理功能。 The data management center is used to integrate, classify, and store the data uploaded by each module, monitor and control the data of the data management center, and provide business data management, financial data management, and operational data analysis based on the data in the data management center. And forecasting, inventory management and order management functions.
优选地，所述商务管理模块，包括：Preferably, the business management module includes:
供应商管理单元，用于对所述电子商务企业的供应商数据和供应商注册数据进行管理；a supplier management unit for managing supplier data and supplier registration data of the e-commerce enterprise;
快递商管理单元，用于对所述电子商务企业的快递商数据和快递商注册数据进行管理；以及a courier management unit for managing courier data and courier registration data of the e-commerce enterprise;
客户管理单元，用于对所述电子商务企业的客户数据和客户注册数据进行管理。A customer management unit for managing customer data and customer registration data of the e-commerce enterprise.
优选地所述采购订单管理模块，包括：Preferably, the purchase order management module comprises:
自动采购订单管理模块，用于根据所述电子商务企业设置的安全存库，综合判断目前产品的库存及销售情况后自动生产采购订单，并将生成的采购订单数据上传至数据管理中心；以及The automatic purchase order management module is configured to automatically generate a purchase order according to the safe depository set by the e-commerce enterprise, comprehensively determine the current product inventory and sales status, and upload the generated purchase order data to the data management center;
手动采购订单管理单元，用于所述电子商务企业的操嘴人员手动生产采购订单，并将生成的采购订单数据上传至数据中心。The manual purchase order management unit is used by the operator of the e-commerce enterprise to manually produce a purchase order and upload the generated purchase order data to the data center.
优选地所述生产管理模块，包括：Preferably, the production management module comprises:
产品管理单元，用于对所述电子商务企业生产的产品和供应商提供到所述电子商务企业的产品进行管理；a product management unit, configured to manage products of the e-commerce enterprise by products and suppliers produced by the e-commerce enterprise;
产品核对单元，用于所述电子商务企业的生产人员通过采购订单核对供应商提供产品的正确性，并将正确性数据上传至数据管理中心；以及a product verification unit, wherein the production personnel of the e-commerce enterprise check the correctness of the product provided by the supplier through the purchase order, and upload the correctness data to the data management center;
产品检测单元，用于所述电子商务企业的生产人员对产品质量进行检测，将通过检测的产品信息数据上传至数据管理中心，便于将通过检测的产品存储至仓库，退回检测不合格的产品。The product detecting unit is used for detecting the product quality by the production personnel of the e-commerce enterprise, and uploading the product information data detected by the product to the data management center, so as to conveniently store the products that have passed the inspection to the warehouse, and return the products that fail the testing.
优选地所述产品管理模块，包括：Preferably the product management module comprises:
产品注册信息管理单元，用于管理所述电子商务企业的所有产品的注册信息，并将产品注册信息数据上传至数据管理中心；以及a product registration information management unit, configured to manage registration information of all products of the e-commerce enterprise, and upload product registration information data to a data management center;
产品修改信息管理单元，用于管理所述电子商务企业的所有产品的修改信息，并将产品修改信息数据上传至数据管理中心。The product modification information management unit is configured to manage modification information of all products of the e-commerce enterprise, and upload the product modification information data to the data management center.
优选地所述新品管理模块，包括：Preferably, the new product management module comprises:
新品基础价格管理单元，用于获取所述电子商务企业开发的所有新产品的基础价格信息，并将所述新产品的基础价格信息数据上传至数据管理中心；以及a new base price management unit for obtaining basic price information of all new products developed by the e-commerce enterprise, and uploading basic price information data of the new product to a data management center;
新品基础参数信息管理单元，用于获取所述电子商务企业开发的所有新产品的基础参数信息，并将所述新产品的基础参数信息数据上传至数据管理中心。The new product basic parameter information management unit is configured to acquire basic parameter information of all new products developed by the e-commerce enterprise, and upload the basic parameter information data of the new product to the data management center.
优选地所述仓储管理模块，包括：Preferably, the warehouse management module comprises:
入库管理单元，用于管理产品的入库操作，当所述电子商务企业开发新产品和采购的产品到货后建立进货单将产品入库到仓库；The warehousing management unit is configured to manage the warehousing operation of the product, and when the e-commerce enterprise develops the new product and the procured product arrives, the purchase order is established to store the product into the warehouse;
出库管理单元，用于对销售的产品自动建立销售出库单，同时仓库操作人员也能手动建立销售出库单执行产品出库操作；The outbound management unit is used to automatically establish a sales and delivery order for the products sold, and the warehouse operator can also manually establish a sales and delivery order to execute the product outbound operation;
调拨管理单元，用于将一个产品从一个仓库调拨到另外一个仓库，或将一个产品的编号调拨换成另外一个产品编号；以及a transfer management unit for transferring a product from one warehouse to another, or switching the number of one product to another product number;
进货换货管理单元，用于将所述电子商务企业开发的新产品和采购来的产品编号换成另一个 产品编号后入库。A purchase and exchange management unit for replacing the new product developed by the e-commerce enterprise with the purchased product number into another After the product number is entered into the warehouse.
优选地所述仓库管理模块，还包括：Preferably, the warehouse management module further includes:
国内仓库管理单元，用于管理所述电子商务企业的国内仓库所有的产品的仓储信息，获取国内仓库所有的产品的仓库存储数据并上传至数据管理中心；a domestic warehouse management unit for managing warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtaining warehouse storage data of all products of the domestic warehouse and uploading the data to the data management center;
海外仓库管理单元，用于管理所述电子商务企业的海外仓库所有的产品的仓储信息，获取海外仓库所有产品的仓库存储数据并上传至数据管理中心；以及An overseas warehouse management unit for managing warehouse information of all products of the overseas warehouse of the e-commerce enterprise, obtaining warehouse storage data of all products of the overseas warehouse and uploading the data to the data management center;
其他仓库管理单元，用于管理所述电子商务企业的其他仓库所有的产品的仓储信息，获取其它仓库所有产品的仓库存储数据并上传至数据管理中心。The other warehouse management unit is configured to manage the storage information of all the products of the other warehouses of the e-commerce enterprise, obtain the warehouse storage data of all the products of other warehouses, and upload the data to the data management center.
优选地所述财务管理模块，包括：Preferably, the financial management module comprises:
付款管理单元，用于管理所述电子商务企业的付款信息，并将付款信息数据上传至数据管理中心；以及a payment management unit, configured to manage payment information of the e-commerce enterprise, and upload payment information data to a data management center;
收款管理单元，用于管理所述电子商务企业的收款信息，并将收款信息数据上传至数据管理中心。The payment management unit is configured to manage the payment information of the e-commerce enterprise, and upload the payment information data to the data management center.
优选地所述客户模块，包括：Preferably the client module comprises:
客户问题记录单元，用于获得客户问题记录数据；a customer problem record unit for obtaining customer problem record data;
客户问题反馈单元，用于获得客户问题反馈数据；以及Customer problem feedback unit for obtaining customer problem feedback data;
退换货管理单元，用于获得退换货数据。Return and exchange management unit for obtaining return and exchange data.
有益效果Beneficial effect
本发明实施例提供的电子商务管理系统，通过数据管理模块对各模块上传的数据进行整合、分类、存储管理，同时对数据管理中心的数据进行实施监控，解决了现有的电子商务企业的内部流程复杂繁琐，各部门数据沟通不畅，内部工作处理效率和准确率低的问题，实现了电子商务企业的内部流程标准化沟通，提高了员工工作效率，使工作更轻松、更不易出错，提升了用户体验效果。The e-commerce management system provided by the embodiment of the invention integrates, classifies, and stores the data uploaded by each module through the data management module, and implements monitoring of the data of the data management center to solve the internal of the existing e-commerce enterprise. The process is complicated and cumbersome, the data communication between various departments is not smooth, and the internal work processing efficiency and low accuracy rate realize the standardized communication of internal processes of e-commerce enterprises, improve the work efficiency of employees, make the work easier and less error-prone, and improve the work. User experience.
附图说明DRAWINGS
图1是本发明实施例提供的电子商务管理系统的结构示意图。FIG. 1 is a schematic structural diagram of an e-commerce management system according to an embodiment of the present invention.
本发明的实施方式Embodiments of the invention
为了使本发明的目的、技术方案及优点更加清楚明白，以下结合附图及实施例，对本发明进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
本发明实施例提供的电子商务管理系统，通过数据管理模块对各模块上传的数据进行整合、分类、存储管理，同时对数据管理中心的数据进行实施监控，解决了现有的电子商务企业的内部流程复杂繁琐，各部门数据沟通不畅，内部工作处理效率和准确率低的问题，实现了电子商务企业的内部流程标准化沟通，提高了员工工作效率，使工作更轻松、更不易出错，提升了用户体验效果。The e-commerce management system provided by the embodiment of the invention integrates, classifies, and stores the data uploaded by each module through the data management module, and implements monitoring of the data of the data management center to solve the internal of the existing e-commerce enterprise. The process is complicated and cumbersome, the data communication between various departments is not smooth, and the internal work processing efficiency and low accuracy rate realize the standardized communication of internal processes of e-commerce enterprises, improve the work efficiency of employees, make the work easier and less error-prone, and improve the work. User experience.
以下结合具体实施例对本发明的具体实现进行详细描述。The specific implementation of the present invention will be described in detail below with reference to specific embodiments.
如图1所示，在本发明实施例中，一种电子商务管理系统100，包括：商务管理模块110、采购订单管理模块120、生产管理模块130、产品管理模块140、新品管理模块150、仓储管理模块160、财务管理模块170、客服模块180和数据管理中心190。其中，所述商务管理模块110，用于注册并管理所述电子商务企业的供应商、快递商和客户，获取供应商数据、快递商数据和客户数据并上传至数据管理中心；所述采购订单管理模块120，用于管理所有的采购订单，根据所述电子商务企业设置的安全库存，综合判断目前产品的库存 及销售情况后自动生成采购订单，或者所述电子商务企业的操作人员手动生成采购订单，获取生成的采购订单数据并上传至数据管理中心；所述生产管理模块130，用于管理所述电子商务企业生产的产品和供应商提供到所述电子商务企业的产品，生产人员核对产品的采购订单并检测产品质量和正确性，将通过检测的产品存储至仓库，退回检测不合格的产品，同时获取通过检测的产品信息数据并上传至数据管理中心；所述产品管理模块140，用于管理所述电子商务企业的所有的产品信息，并将产品信息数据上传至数据管理中心，所述产品信息包括产品信息的注册和修改；所述新品管理模块150，用于管理所述电子商务企业开发的所有新产品，将所述新产品的基础价格数据和基础参数信息数据上传至数据管理中心；所述仓储管理模块160，用于管理所述电子商务企业的所有的产品的仓储信息，获取产品的仓库存储数据并上传至数据管理中心；所述财务管理模块170，用于管理所述电子商务企业的付款信息和收款信息，并将付款信息数据和收款信息数据上传至数据管理中心；所述客服模块180，用于获得客服数据并上传至数据管理中心；所述数据管理中心190，用于对各模块上传的数据进行整合、分类、存储管理，对数据管理中心的数据进行实施监控，并基于数据管理中心内的数据提供商务数据管理、财务数据管理、运营数据分析与预测、库存管理与订单管理功能。解决了现有的电子商务企业的内部流程复杂繁琐，各部门数据沟通不畅，内部工作处理效率和准确率低的问题，实现了电子商务企业的内部流程标准化沟通，提高了员工工作效率，使工作更轻松、更不易出错，提升了用户体验效果。 As shown in FIG. 1 , in an embodiment of the present invention, an e-commerce management system 100 includes: a business management module 110, a purchase order management module 120, a production management module 130, a product management module 140, a new product management module 150, and a warehouse. The management module 160, the financial management module 170, the customer service module 180, and the data management center 190. The business management module 110 is configured to register and manage a supplier, a courier, and a customer of the e-commerce enterprise, obtain supplier data, courier data, and customer data, and upload the data to a data management center; the purchase order The management module 120 is configured to manage all the purchase orders, and comprehensively determine the current product inventory according to the safety stock set by the e-commerce enterprise. And automatically generating a purchase order after the sales situation, or the operator of the e-commerce enterprise manually generates a purchase order, obtains the generated purchase order data and uploads it to the data management center; the production management module 130 is configured to manage the e-commerce The products and suppliers produced by the enterprise provide the products to the e-commerce enterprise. The production personnel check the purchase orders of the products and check the quality and correctness of the products. The products to be tested are stored in the warehouse, and the unqualified products are returned and obtained. Passing the detected product information data and uploading it to the data management center; the product management module 140 is configured to manage all product information of the e-commerce enterprise, and upload the product information data to the data management center, where the product information includes Registration and modification of product information; the new product management module 150 is configured to manage all new products developed by the e-commerce enterprise, and upload basic price data and basic parameter information data of the new product to a data management center; a warehouse management module 160 for managing the electronic Warehousing information of all products of the enterprise, obtaining warehouse storage data of the product and uploading to the data management center; the financial management module 170 is configured to manage payment information and payment information of the e-commerce enterprise, and the payment information The data and the payment information data are uploaded to the data management center; the customer service module 180 is configured to obtain the customer service data and upload the data to the data management center; the data management center 190 is configured to integrate and classify the data uploaded by each module. Storage management, monitoring and monitoring data in the data management center, and providing business data management, financial data management, operational data analysis and forecasting, inventory management and order management functions based on data in the data management center. The problem of the internal process of the existing e-commerce enterprise is complicated and cumbersome, the data communication of each department is not smooth, the internal work processing efficiency and the accuracy rate are low, the internal process standardization communication of the e-commerce enterprise is realized, the work efficiency of the employee is improved, and the work efficiency is improved. Work is easier and less error-prone, improving user experience.
在本实施例中，所述商务管理模块，包括供应商管理单元，用于对所述电子商务企业的供应商数据和供应商注册数据进行管理；快递商管理单元，用于对所述电子商务企业的快递商数据和快递商注册数据进行管理；以及客户管理单元，用于对所述电子商务企业的客户数据和客户注册数据进行管理。In this embodiment, the business management module includes a supplier management unit, configured to manage supplier data and supplier registration data of the e-commerce enterprise; and a courier management unit, configured to use the e-commerce The company's courier data and courier registration data are managed; and a customer management unit for managing customer data and customer registration data of the e-commerce enterprise.
在本实施例中，所述采购订单管理模块，包括自动采购订单管理模块，用于根据所述电子商务企业设置的安全存库，综合判断目前产品的库存及销售情况后自动生产采购订单，并将生成的采购订单数据上传至数据管理中心；以及手动采购订单管理单元，用于所述电子商务企业的操嘴人员手动生产采购订单，并将生成的采购订单数据上传至数据中心。In this embodiment, the purchase order management module includes an automatic purchase order management module, configured to automatically generate a purchase order after comprehensively determining the inventory and sales of the current product according to the safe depository set by the e-commerce enterprise, and Uploading the generated purchase order data to the data management center; and a manual purchase order management unit for the operator of the e-commerce enterprise to manually produce the purchase order and upload the generated purchase order data to the data center.
在本实施例中，所述生产管理模块，包括产品管理单元，用于对所述电子商务企业生产的产品和供应商提供到所述电子商务企业的产品进行管理；产品核对单元，用于所述电子商务企业的生产人员通过采购订单核对供应商提供产品的正确性，并将正确性数据上传至数据管理中心；以及产品检测单元，用于所述电子商务企业的生产人员对产品质量进行检测，将通过检测的产品信息数据上传至数据管理中心，便于将通过检测的产品存储至仓库，退回检测不合格的产品。In this embodiment, the production management module includes a product management unit, configured to provide products and suppliers provided by the e-commerce enterprise to products of the e-commerce enterprise; and a product verification unit for the The production personnel of the e-commerce enterprise check the correctness of the products provided by the supplier through the purchase order, and upload the correctness data to the data management center; and the product detecting unit for detecting the product quality by the production personnel of the e-commerce enterprise The product information data that is detected is uploaded to the data management center, so that the products that pass the inspection are stored in the warehouse, and the products that fail the inspection are returned.
在本实施例中，所述产品管理模块，包括产品注册信息管理单元，用于管理所述电子商务企业的所有产品的注册信息，并将产品注册信息数据上传至数据管理中心；以及产品修改信息管理单元，用于管理所述电子商务企业的所有产品的修改信息，并将产品修改信息数据上传至数据管理中心。In this embodiment, the product management module includes a product registration information management unit, configured to manage registration information of all products of the e-commerce enterprise, and upload product registration information data to a data management center; and product modification information. The management unit is configured to manage modification information of all products of the e-commerce enterprise, and upload the product modification information data to the data management center.
在本实施例中，所述新品管理模块，包括新品基础价格管理单元，用于获取所述电子商务企业开发的所有新产品的基础价格信息，并将所述新产品的基础价格信息数据上传至数据管理中心；以及新品基础参数信息管理单元，用于获取所述电子商务企业开发的所有新产品的基础参数信息，并将所述新产品的基础参数信息数据上传至数据管理中心。In this embodiment, the new product management module includes a new base price management unit, configured to acquire basic price information of all new products developed by the e-commerce enterprise, and upload basic price information data of the new product to a data management center; and a new product basic parameter information management unit, configured to acquire basic parameter information of all new products developed by the e-commerce enterprise, and upload basic parameter information data of the new product to a data management center.
在本实施例中，所述仓储管理模块，包括入库管理单元，用于管理产品的入库操作，当所述电子商务企业开发新产品和采购的产品到货后建立进货单将产品入库到仓库；出库管理单元，用于对销售的产品自动建立销售出库单，同时仓库操作人员也能手动建立销售出库单执行产品出库操作；调拨管理单元，用于将一个产品从一个仓库调拨到另外一个仓库，或将一个产品的编号调拨换成另外一个产品编号；以及进货换货管理单元，用于将所述电子商务企业开发的新产品和采购来的产品编号换成另一个 产品编号后入库。In this embodiment, the warehousing management module includes a warehousing management unit for managing the warehousing operation of the product, and when the e-commerce enterprise develops a new product and the purchased product arrives, the purchase order is established to store the product into the warehouse. To the warehouse; the outbound management unit is used to automatically establish a sales receipt list for the products sold, and the warehouse operator can also manually establish a sales outbound order to perform the product outbound operation; the transfer management unit is used to transfer a product from one The warehouse is transferred to another warehouse, or the number of one product is transferred to another product number; and the purchase and exchange management unit is used to exchange the new product developed by the e-commerce enterprise and the purchased product number into another After the product number is entered into the warehouse.
在本实施例中，所述仓库管理模块，还包括国内仓库管理单元，用于管理所述电子商务企业的国内仓库所有的产品的仓储信息，获取国内仓库所有的产品的仓库存储数据并上传至数据管理中心；海外仓库管理单元，用于管理所述电子商务企业的海外仓库所有的产品的仓储信息，获取海外仓库所有产品的仓库存储数据并上传至数据管理中心；以及其他仓库管理单元，用于管理所述电子商务企业的其他仓库所有的产品的仓储信息，获取其它仓库所有产品的仓库存储数据并上传至数据管理中心。In this embodiment, the warehouse management module further includes a domestic warehouse management unit, configured to manage warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtain warehouse storage data of all products of the domestic warehouse, and upload the data to the warehouse. a data management center; an overseas warehouse management unit for managing warehouse information of all products of the overseas warehouse of the e-commerce enterprise, obtaining warehouse storage data of all products of the overseas warehouse and uploading the data to the data management center; and other warehouse management units The warehousing information of all products in other warehouses of the e-commerce enterprise is managed, and the warehouse storage data of all products of other warehouses are acquired and uploaded to the data management center.
在本实施例中，所述财务管理模块，包括付款管理单元，用于管理所述电子商务企业的付款信息，并将付款信息数据上传至数据管理中心；以及收款管理单元，用于管理所述电子商务企业的收款信息，并将收款信息数据上传至数据管理中心。In this embodiment, the financial management module includes a payment management unit, configured to manage payment information of the e-commerce enterprise, and upload payment information data to a data management center; and a payment management unit for managing the office The payment information of the e-commerce enterprise is described, and the payment information data is uploaded to the data management center.
在本实施例中，所述客户模块，包括客户问题记录单元，用于获得客户问题记录数据；客户问题反馈单元，用于获得客户问题反馈数据；以及退换货管理单元，用于获得退换货数据。In this embodiment, the client module includes a customer problem record unit for obtaining customer problem record data, a customer problem feedback unit for obtaining customer question feedback data, and a return exchange management unit for obtaining return data. .
上述发明实施例提供的电子商务管理系统，通过数据管理模块对各模块上传的数据进行整合、分类、存储管理，同时对数据管理中心的数据进行实施监控，解决了现有的电子商务企业的内部流程复杂繁琐，各部门数据沟通不畅，内部工作处理效率和准确率低的问题，实现了电子商务企业的内部流程标准化沟通，提高了员工工作效率，使工作更轻松、更不易出错，提升了用户体验效果。The e-commerce management system provided by the above embodiments of the invention integrates, classifies, and stores the data uploaded by each module through the data management module, and implements monitoring of the data of the data management center to solve the internal of the existing e-commerce enterprise. The process is complicated and cumbersome, the data communication between various departments is not smooth, and the internal work processing efficiency and low accuracy rate realize the standardized communication of internal processes of e-commerce enterprises, improve the work efficiency of employees, make the work easier and less error-prone, and improve the work. User experience.
以上所述仅为本发明的较佳实施例而已，并不用以限制本发明，凡在本发明的精神和原则之内所作的任何修改、等同替换和改进等，均应包含在本发明的保护范围之内。The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the protection of the present invention. Within the scope.

Claims (11)

  2. 一种电子商务管理系统，其特征在于，包括：An e-commerce management system, comprising:
    商务管理模块，用于注册并管理所述电子商务企业的供应商、快递商和客户，获取供应商数据、快递商数据和客户数据并上传至数据管理中心；a business management module for registering and managing suppliers, couriers and customers of the e-commerce enterprise, obtaining supplier data, courier data and customer data and uploading to a data management center;
    采购订单管理模块，用于管理所有的采购订单，根据所述电子商务企业设置的安全库存，综合判断目前产品的库存 及销售情况后自动生成采购订单，或者所述电子商务企业的操作人员手动生成采购订单，获取生成的采购订单数据并上传至数据管理中心；A purchase order management module for managing all purchase orders, comprehensively judging the current product inventory according to the safety stock set by the e-commerce enterprise And automatically generate a purchase order after the sales situation, or the operator of the e-commerce enterprise manually generates a purchase order, obtains the generated purchase order data and uploads it to the data management center;
    生产管理模块，用于管理所述电子商务企业生产的产品和供应商提供到所述电子商务企业的产品，生产人员核对产品的采购订单并检测产品质量和正确性，将通过检测的产品存储至仓库，退回检测不合格的产品，同时获取通过检测的产品信息数据并上传至数据管理中心；a production management module for managing products and suppliers supplied by the e-commerce enterprise to provide products to the e-commerce enterprise, the production personnel checking the purchase orders of the products and detecting the quality and correctness of the products, and storing the products detected through the detection The warehouse returns the unqualified products, and obtains the product information data that has passed the inspection and uploads it to the data management center;
    产品管理模块，用于管理所述电子商务企业的所有的产品信息，并将产品信息数据上传至数据管理中心，所述产品信息包括产品信息的注册和修改；a product management module, configured to manage all product information of the e-commerce enterprise, and upload product information data to a data management center, where the product information includes registration and modification of product information;
    新品管理模块，用于管理所述电子商务企业开发的所有新产品，将所述新产品的基础价格数据和基础参数信息数据上传至数据管理中心；a new product management module for managing all new products developed by the e-commerce enterprise, and uploading basic price data and basic parameter information data of the new product to a data management center;
    仓储管理模块，用于管理所述电子商务企业的所有的产品的仓储信息，获取产品的仓库存储数据并上传至数据管理中心；a warehouse management module, configured to manage warehouse information of all products of the e-commerce enterprise, obtain warehouse storage data of the product, and upload the data to the data management center;
    财务管理模块，用于管理所述电子商务企业的付款信息和收款信息，并将付款信息数据和收款信息数据上传至数据管理中心；a financial management module, configured to manage payment information and payment information of the e-commerce enterprise, and upload payment information data and payment information data to a data management center;
    客服模块，用于获得客服数据并上传至数据管理中心；Customer service module for obtaining customer service data and uploading it to the data management center;
    数据管理中心，用于对各模块上传的数据进行整合、分类、存储管理，对数据管理中心的数据进行实施监控，并基于数据管理中心内的数据提供商务数据管理、财务数据管理、运营数据分析与预测、库存管理与订单管理功能。 The data management center is used to integrate, classify, and store the data uploaded by each module, monitor and control the data of the data management center, and provide business data management, financial data management, and operational data analysis based on the data in the data management center. And forecasting, inventory management and order management functions.
  3. 如权利要求1所述的电子商务管理系统， 其特征在于，所述商务管理模块，包括：The e-commerce management system according to claim 1, wherein the business management module comprises:
    供应商管理单元，用于对所述电子商务企业的供应商数据和供应商注册数据进行管理；a supplier management unit for managing supplier data and supplier registration data of the e-commerce enterprise;
    快递商管理单元，用于对所述电子商务企业的快递商数据和快递商注册数据进行管理；以及a courier management unit for managing courier data and courier registration data of the e-commerce enterprise;
    客户管理单元，用于对所述电子商务企业的客户数据和客户注册数据进行管理。A customer management unit for managing customer data and customer registration data of the e-commerce enterprise.
  4. 如权利要求1所述的电子商务管理系统，其特征在于，所述采购订单管理模块，包括：The e-commerce management system according to claim 1, wherein the purchase order management module comprises:
    自动采购订单管理模块，用于根据所述电子商务企业设置的安全存库，综合判断目前产品的库存及销售情况后自动生产采购订单，并将生成的采购订单数据上传至数据管理中心；以及The automatic purchase order management module is configured to automatically generate a purchase order according to the safe depository set by the e-commerce enterprise, comprehensively determine the current product inventory and sales status, and upload the generated purchase order data to the data management center;
    手动采购订单管理单元，用于所述电子商务企业的操嘴人员手动生产采购订单，并将生成的采购订单数据上传至数据中心。The manual purchase order management unit is used by the operator of the e-commerce enterprise to manually produce a purchase order and upload the generated purchase order data to the data center.
  5. 如权利要求1所述的电子商务管理系统，其特征在于，所述生产管理模块，包括：The e-commerce management system according to claim 1, wherein the production management module comprises:
    产品管理单元，用于对所述电子商务企业生产的产品和供应商提供到所述电子商务企业的产品进行管理；a product management unit, configured to manage products of the e-commerce enterprise by products and suppliers produced by the e-commerce enterprise;
    产品核对单元，用于所述电子商务企业的生产人员通过采购订单核对供应商提供产品的正确性，并将正确性数据上传至数据管理中心；以及a product verification unit, wherein the production personnel of the e-commerce enterprise check the correctness of the product provided by the supplier through the purchase order, and upload the correctness data to the data management center;
    产品检测单元，用于所述电子商务企业的生产人员对产品质量进行检测，将通过检测的产品信息数据上传至数据管理中心，便于将通过检测的产品存储至仓库，退回检测不合格的产品。The product detecting unit is used for detecting the product quality by the production personnel of the e-commerce enterprise, and uploading the product information data detected by the product to the data management center, so as to conveniently store the products that have passed the inspection to the warehouse, and return the products that fail the testing.
  6. 如权利要求1所述的电子商务管理系统，其特征在于，所述产品管理模块，包括：The e-commerce management system according to claim 1, wherein the product management module comprises:
    产品注册信息管理单元，用于管理所述电子商务企业的所有产品的注册信息，并将产品注册信息数据上传至数据管理中心；以及a product registration information management unit, configured to manage registration information of all products of the e-commerce enterprise, and upload product registration information data to a data management center;
    产品修改信息管理单元，用于管理所述电子商务企业的所有产品的修改信息，并将产品修改信息数据上传至数据管理中心。The product modification information management unit is configured to manage modification information of all products of the e-commerce enterprise, and upload the product modification information data to the data management center.
  7. 如权利要求1所述的电子商务管理系统，其特征在于，所述新品管理模块，包括：The e-commerce management system according to claim 1, wherein the new product management module comprises:
    新品基础价格管理单元，用于获取所述电子商务企业开发的所有新产品的基础价格信息，并将所述新产品的基础价格信息数据上传至数据管理中心；以及a new base price management unit for obtaining basic price information of all new products developed by the e-commerce enterprise, and uploading basic price information data of the new product to a data management center;
    新品基础参数信息管理单元，用于获取所述电子商务企业开发的所有新产品的基础参数信息，并将所述新产品的基础参数信息数据上传至数据管理中心。The new product basic parameter information management unit is configured to acquire basic parameter information of all new products developed by the e-commerce enterprise, and upload the basic parameter information data of the new product to the data management center.
  8. 如权利要求1所述的电子商务管理系统，其特征在于，所述仓储管理模块，包括：The e-commerce management system of claim 1, wherein the warehouse management module comprises:
    入库管理单元，用于管理产品的入库操作，当所述电子商务企业开发新产品和采购的产品到货后建立进货单将产品入库到仓库；The warehousing management unit is configured to manage the warehousing operation of the product, and when the e-commerce enterprise develops the new product and the procured product arrives, the purchase order is established to store the product into the warehouse;
    出库管理单元，用于对销售的产品自动建立销售出库单，同时仓库操作人员也能手动建立销售出库单执行产品出库操作；The outbound management unit is used to automatically establish a sales and delivery order for the products sold, and the warehouse operator can also manually establish a sales and delivery order to execute the product outbound operation;
    调拨管理单元，用于将一个产品从一个仓库调拨到另外一个仓库，或将一个产品的编号调拨换成另外一个产品编号；以及a transfer management unit for transferring a product from one warehouse to another, or switching the number of one product to another product number;
    进货换货管理单元，用于将所述电子商务企业开发的新产品和采购来的产品编号换成另一个 产品编号后入库。A purchase and exchange management unit for replacing the new product developed by the e-commerce enterprise with the purchased product number into another After the product number is entered into the warehouse.
  9. 如权利要求1所述的电子商务管理系统，其特征在于，所述仓库管理模块，还包括：The e-commerce management system according to claim 1, wherein the warehouse management module further comprises:
    国内仓库管理单元，用于管理所述电子商务企业的国内仓库所有的产品的仓储信息，获取国内仓库所有的产品的仓库存储数据并上传至数据管理中心；a domestic warehouse management unit for managing warehouse information of all products of the domestic warehouse of the e-commerce enterprise, obtaining warehouse storage data of all products of the domestic warehouse and uploading the data to the data management center;
    海外仓库管理单元，用于管理所述电子商务企业的海外仓库所有的产品的仓储信息，获取海外仓库所有产品的仓库存储数据并上传至数据管理中心；以及An overseas warehouse management unit for managing warehouse information of all products of the overseas warehouse of the e-commerce enterprise, obtaining warehouse storage data of all products of the overseas warehouse and uploading the data to the data management center;
    其他仓库管理单元，用于管理所述电子商务企业的其他仓库所有的产品的仓储信息，获取其它仓库所有产品的仓库存储数据并上传至数据管理中心。The other warehouse management unit is configured to manage the storage information of all the products of the other warehouses of the e-commerce enterprise, obtain the warehouse storage data of all the products of other warehouses, and upload the data to the data management center.
  10. 如权利要求1所述的电子商务管理系统，其特征在于，所述财务管理模块，包括：The e-commerce management system according to claim 1, wherein the financial management module comprises:
    付款管理单元，用于管理所述电子商务企业的付款信息，并将付款信息数据上传至数据管理中心；以及a payment management unit, configured to manage payment information of the e-commerce enterprise, and upload payment information data to a data management center;
    收款管理单元，用于管理所述电子商务企业的收款信息，并将收款信息数据上传至数据管理中心。The payment management unit is configured to manage the payment information of the e-commerce enterprise, and upload the payment information data to the data management center.
  11. 如权利要求1所述的电子商务管理系统，其特征在于，所述客户模块，包括：The e-commerce management system according to claim 1, wherein the client module comprises:
    客户问题记录单元，用于获得客户问题记录数据；a customer problem record unit for obtaining customer problem record data;
    客户问题反馈单元，用于获得客户问题反馈数据；以及Customer problem feedback unit for obtaining customer problem feedback data;
    退换货管理单元，用于获得退换货数据。Return and exchange management unit for obtaining return and exchange data.
PCT/CN2017/087017 2017-06-02 2017-06-02 Electronic commerce management system WO2018218667A1 (en)

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Citations (4)

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US20070150380A1 (en) * 2005-12-28 2007-06-28 Inventec Corporation Integral distribution managing system and method
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CN106469343A (en) * 2015-08-18 2017-03-01 易电商（上海）信息科技有限公司 A kind of distribution system

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Publication number Priority date Publication date Assignee Title
US20070150380A1 (en) * 2005-12-28 2007-06-28 Inventec Corporation Integral distribution managing system and method
CN104200321A (en) * 2014-08-29 2014-12-10 北京奥维奥科技有限公司 Enterprise management system
CN106469343A (en) * 2015-08-18 2017-03-01 易电商（上海）信息科技有限公司 A kind of distribution system
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