WO2018216115A1 - Air conditioning system - Google Patents
Air conditioning system Download PDFInfo
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- WO2018216115A1 WO2018216115A1 PCT/JP2017/019257 JP2017019257W WO2018216115A1 WO 2018216115 A1 WO2018216115 A1 WO 2018216115A1 JP 2017019257 W JP2017019257 W JP 2017019257W WO 2018216115 A1 WO2018216115 A1 WO 2018216115A1
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- WIPO (PCT)
- Prior art keywords
- air conditioner
- data
- air conditioning
- server device
- air
- Prior art date
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Classifications
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/50—Control or safety arrangements characterised by user interfaces or communication
- F24F11/56—Remote control
- F24F11/57—Remote control using telephone networks
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
- F24F11/49—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring ensuring correct operation, e.g. by trial operation or configuration checks
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- F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
- F24—HEATING; RANGES; VENTILATING
- F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
- F24F11/00—Control or safety arrangements
- F24F11/50—Control or safety arrangements characterised by user interfaces or communication
- F24F11/54—Control or safety arrangements characterised by user interfaces or communication using one central controller connected to several sub-controllers
Definitions
- the present invention relates to an air conditioning system including an air conditioner.
- Patent Document 1 describes that information on an air conditioner is periodically transmitted to a server device.
- Patent Document 1 it is impossible for a service person near the server device to efficiently change the contents of the data stored in the server device.
- a service person near the server device When conducting the survey, it was necessary to visit the site of the air conditioner and collect information.
- the present invention has been made in view of the above, and an object of the present invention is to obtain an air conditioning system that can efficiently collect data of an air conditioner remotely.
- the present invention is connected to a plurality of air conditioners and the air conditioners via public lines, and stores data from the air conditioners for each air conditioner.
- a server device having a server storage unit, an administrator survey tool capable of extracting data stored in the server storage unit for each air conditioner, and one-to-one with any one of a plurality of air conditioners
- a plurality of portable terminals capable of communication.
- the portable terminal is equipped with an air conditioning management application capable of setting the content of data transmitted to a server device by a communicable air conditioner.
- the air conditioning system according to the present invention has an effect that data of the air conditioner can be efficiently collected remotely.
- the figure which shows the whole structure of the air conditioning system concerning Embodiment 1 of this invention The figure which shows the structure of the indoor unit of the air conditioner concerning Embodiment 1.
- FIG. The figure which shows the image of the air-conditioning management application mounted in the portable terminal concerning Embodiment 1.
- FIG. 1 is a diagram showing an overall configuration of an air-conditioning system 100 according to Embodiment 1 of the present invention.
- the air conditioning system 100 includes a server device 60, a computer 70, a router 30 (30a, 30b), an adapter 20 (20a, 20b), an air conditioner 10 (10a, 10b) owned by a user, and a portable terminal 40. (40a, 40b).
- Each air conditioner 10 includes an indoor unit 11 (11a, 11b) installed in each room of a plurality of homes 50 (50a, 50b) and an outdoor unit 12 (12a, 12b) installed outside each home 50. It consists of and.
- Each air conditioner 10 (10a, 10b) is connected to each adapter 20 (20a, 20b) on a one-to-one basis.
- Each home 50 includes a router 30 in addition to the indoor unit 11, and further includes a portable terminal 40 owned by the user.
- Each portable terminal 40 can be connected to the air conditioner 10 (10a, 10b) via the router 30 (30a, 30b) and the adapter 20 (20a, 20b).
- the home 50a is provided with a portable terminal 40a and an air conditioner 10a
- the home 50b is provided with a portable terminal 40b and an air conditioner 10b.
- at least the portable terminal 40a and the air conditioner 10a can communicate, and the portable terminal 40b and the air conditioner 10b can communicate. That is, each of the plurality of portable terminals 40 can perform one-to-one communication with any one of the plurality of air conditioners 10. However, each portable terminal 40 can be taken out of each home 50.
- An office 80 used by a designer or a service person is provided with a computer 70 on which a server device 60 and an administrator investigation tool 71 described later are mounted.
- a specific example of the computer 70 is a personal computer.
- a communication network is constructed by a LAN (Local Area Network) 91 (91a, 91b).
- LAN Local Area Network
- Each home 50 and office 80 establish a network via a public line 90.
- LAN Local Area Network
- FIG. 2 is a diagram illustrating a configuration of the indoor unit 11 of the air conditioner 10 according to the first embodiment.
- the indoor unit 11 includes a sensor unit 13 and a control unit 14.
- a remote controller receiving unit 131 is mounted on the sensor unit 13, and a plurality of functions such as operation start and stop, cooling and heating, and set temperature can be set by a remote controller (not shown).
- the sensor unit 13 further includes a temperature sensor, a humidity sensor, a motor rotation number detection sensor, and a human sensor. The current wind direction and wind speed can be obtained based on the detection result of the motor rotation speed detection sensor and the like.
- the temperature sensor, humidity sensor, and human sensor can detect the indoor temperature, the indoor humidity, and the presence of a person in each home 50.
- the control unit 14 includes an actuator control unit 15 and a storage unit 16 that is an indoor unit storage unit.
- FIG. 3 is a diagram illustrating a configuration when the control unit 14 of the indoor unit 11 according to the first embodiment is realized by a computer.
- a specific example of the control unit 14 is a microcomputer.
- the control unit 14 is realized by a CPU (Central Processing Unit) 201 and a memory 202 provided in the indoor unit 11. Therefore, the storage unit 16 is realized by the memory 202.
- the function of the control unit 14 is realized by software, firmware, or a combination of software and firmware. Software or firmware is described as a program and stored in the memory 202.
- the CPU 201 implements the function of the control unit 14 by reading and executing a program stored in the memory 202.
- the indoor unit 11 includes a memory 202 for storing a program in which a step of performing an operation by the control unit 14 is executed as a result when the function of the control unit 14 is executed by a computer.
- These programs can also be said to cause a computer to execute the procedure or method of the control unit 14.
- the memory 202 is a nonvolatile or volatile memory such as RAM (Random Access Memory), ROM (Read Only Memory), flash memory, EPROM (Erasable Programmable Read Only Memory), EEPROM (Electrically Erasable Programmable Read Only Memory). This corresponds to a semiconductor memory.
- RAM Random Access Memory
- ROM Read Only Memory
- flash memory EPROM (Erasable Programmable Read Only Memory)
- EEPROM Electrical Erasable Programmable Read Only Memory
- Actuator control section 15 controls an LED (Light Emitting Diode) of air conditioner 10 in addition to controlling an actuator such as a motor of air conditioner 10.
- the actuator control unit 15 includes a communication unit 151 that communicates with the outside.
- the storage unit 16 includes temperature data, humidity data, data about whether or not a person is present, model-specific information such as wind speed data and specifications, and failure analysis indicating analysis contents at the time of failure of the air conditioner 10. Data on the actual use of the air conditioner 10 such as data, integrated power consumption or operation time is stored.
- the control unit 14 reflects the setting content by the remote controller received by the remote controller receiving unit 131 on the actuator control unit 15.
- the control unit 14 acquires the current control state from the sensor included in the sensor unit 13, and the actuator control unit 15 controls the actuator so as to realize the setting content based on the control state.
- the storage unit 16 can store data acquired by the control unit 14 and data to be used.
- the storage unit 16 stores information such as failure analysis data and usage record data in addition to operation information data such as the above-described setting contents for operation control.
- the control unit 14 stores the above information in the storage unit 16 at a timing specific to each data.
- an individual ID that is an individual identifier corresponding to each air conditioner 10 is stored in advance in the storage unit 16 at the time of shipment from the factory. So that they can be distinguished.
- the designer or service person in the office 80 instructs the user to obtain necessary data for analyzing the failure analysis data and the usage record data of the air conditioner 10 in each home 50 remotely. Is requested by the portable terminal 40. Specifically, a designer or a service person gives an instruction to the user who owns the mobile terminal 40 by telephone or the like, and causes the user to operate the mobile terminal 40 to make a request to the mobile terminal 40. In addition, as an initial operation when the mobile terminal 40 is connected to the network, the mobile terminal 40 may be automatically requested. The designer or service person can directly operate the portable terminal 40.
- the control unit 14 of the air conditioner 10 reads data requested from the portable terminal 40 from the storage unit 16, and retrieves the requested data from the communication unit 151 of the actuator control unit 15 via the adapter 20 and the router 30. 60.
- the router 30 has an interface that connects to a network device on the network via the public line 90 and an interface that connects to a network device on the LAN 91 that is a line in the home 50.
- the router 30 has a role of allowing devices on the same or different networks to communicate with each other, and through the router 30, the adapter 20 on the LAN 91 of the home 50 and the portable terminal 40 can be connected to each other. In addition, communication connection between the mobile terminal 40 and the server device 60 on different networks becomes possible.
- the server device 60 is a computer that runs on the server software provided on the network of the public line 90 in order to perform the air conditioning management service.
- the server device 60 includes a storage unit 61 that is a server storage unit.
- FIG. 4 is a diagram illustrating a state in which data is accumulated in the storage unit 61 of the server device 60 according to the first embodiment.
- the accumulated data is managed for each individual ID, and data such as operation information data, failure analysis data, and usage record data is recorded in the database for each reception date and time.
- FIG. 5 is a diagram illustrating an image of the air conditioning management application 41 installed in the portable terminal 40 according to the first embodiment.
- the air conditioning management application 41 of the portable terminal 40 transmits the operation setting data to the air conditioner 10 only via the LAN 91. Is reflected in the control of the air conditioner 10.
- the air conditioning management application 41 transmits a status request to the air conditioner 10 only via the LAN 91, and from the air conditioner 10.
- the portable terminal 40 is made to return status information such as driving information.
- the air conditioning management application 41 of the mobile terminal 40 can set remote operation settings for the air conditioner 10 via the public line 90.
- a status request is transmitted to the server device 60.
- the server device 60 transmits the operation setting data to the air conditioner 10 via the public line 90, the router 30 and the adapter 20 according to the individual ID and the operation setting data transmitted from the portable terminal 40, The air conditioner 10 that has received the setting data performs control according to this.
- the server device 60 receives the status request, the server device 60 transmits the latest data in the storage unit 61 to the portable terminal 40 through the public line 90 as status information.
- the server device 60 is connected to a computer 70 that is used by a designer or a service person in the office 80.
- FIG. 6 is a diagram illustrating an image of the administrator investigation tool 71 installed in the computer 70 according to the first embodiment.
- the administrator investigation tool 71 is designed by extracting the data stored in the storage unit 61 of the server device 60 for each air conditioner 10 together with the date and time of the data according to the operation of the designer or serviceman on the computer 70. Can be shown and confirmed by a person or service person.
- the administrator investigation tool 71 may be installed in the server device 60.
- the adapter 20 is a network adapter for connecting the indoor unit 11 of the air conditioner 10 to the public line 90 via the LAN 91 and the router 30, and is shown as being externally attached to the indoor unit 11 in FIG. However, it may be built in the indoor unit 11.
- the adapter 20 has a wireless communication unit (not shown) for connecting to the router 30 and is connected to the indoor unit 11 by wire. In addition, since the adapter 20 is supplied with power from the indoor unit 11, the adapter 20 is not turned on unless the main power of the indoor unit 11 is turned on.
- the adapter 20 further includes a storage unit (not shown), passes the data transmitted from the air conditioner 10 through the storage unit, and periodically sends data to the server device 60 via the router 30 and the public line 90. Send. Further, when there is a state request from the portable terminal 40 to the air conditioner 10 only through the LAN 91, the adapter 20 stores the air stored in the storage unit of the adapter 20 in the portable terminal 40 through the router 30 and the LAN 91. The information transmitted from the harmony machine 10 is transmitted.
- the server address of the server device 60 is stored in advance in the storage unit of the adapter 20, the adapter 20 can be connected to the server device 60. Since the storage unit of the adapter 20 stores the individual ID transmitted from the air conditioner 10, in order to transmit the data transmitted from the air conditioner 10 together with the individual ID when transmitting to the server device 60, the server device 60 can collectively manage the data transmitted from the air conditioner 10 in the storage unit 61 for each individual ID.
- the portable terminal 40 is a personal computer, a smartphone, a tablet, and the like, and are not limited. However, the portable terminal 40 has a hardware configuration in which a display unit such as a display is added to the configuration similar to FIG. Below, the portable terminal 40 is demonstrated supposing a smart phone.
- the portable terminal 40 is owned by the user, but may be used by a designer or a service person as described above.
- the portable terminal 40 is equipped with an air conditioning management application 41 that can manage the air conditioner 10.
- the air conditioning management application 41 includes two air conditioning management modes 42 and a user survey mode 43. Has a mode.
- the portable terminal 40 is connected to the server device 60 or the air conditioner 10 via the router 30 or the public line 90 using the air conditioning management application 41.
- the air conditioning management application 41 starts communication when the original power source of the indoor unit 11 is turned on.
- the air conditioning management application 41 starts a communication start-up sequence via the LAN 91 when first communicating with the air conditioner 10.
- the air conditioner 10 transmits model-specific information data and operation information data to the portable terminal 40.
- the air conditioning management application 41 transmits a communication request and an initial setting of data contents that the air conditioner 10 transmits to the server device 60 to the air conditioner 10.
- the mobile terminal 40, the indoor unit 11 of the air conditioner 10, and the server device 60 start regular communication.
- the indoor unit 11 periodically communicates information stored in the storage unit 16 to the mobile terminal 40 and the server device 60 via the adapter 20 and the router 30 while being connected to the mobile terminal 40 and the server device 60 in communication. Send.
- the user can remotely monitor the state of the air conditioner 10 by displaying the individual ID and the state of the air conditioner 10 connected in communication on the display of the portable terminal 40.
- the air-conditioning management application 41 has an air-conditioning management mode 42 for performing operation settings as described above, sending a status request, and monitoring status information.
- the air conditioning management mode 42 for operating and monitoring the operation of the air conditioner 10 sets the start or stop of the operation of the air conditioner 10, the operation mode, the set temperature, and the like, via the public line 90 or the LAN 91.
- the operation setting data is transmitted to the air conditioner 10.
- the control unit 14 of the air conditioner 10 that has received the operation setting data reflects the received operation setting data in the control of the air conditioner 10.
- the air conditioning management mode 42 displays on the display of the portable terminal 40 the status of the power supply of the air conditioner 10, the operation mode, wind speed, wind direction, direct operation or remote operation. The state of the air conditioner 10 can be monitored remotely.
- the air conditioning management application 41 has a user survey mode 43 separately from the air conditioning management mode 42.
- the user survey mode 43 By using the user survey mode 43, the content of data transmitted from the air conditioner 10 to the server device 60 and the timing at which the air conditioner 10 transmits data to the server device 60 can be set.
- the designer or service person gives an instruction to the user in order to analyze in detail the use results or failure contents of the air conditioner 10 installed in each home 50.
- the user survey mode 43 is a mode for the user to operate the portable terminal 40 in accordance with an instruction from the designer or service person. Using the display on the display of the portable terminal 40 in the user investigation mode 43, the user can confirm the individual ID of the air conditioner 10 to be operated and various setting contents.
- the various setting contents include transmission frequency such as data transmission timing from the air conditioner 10 to the server device 60, operation information such as the operation mode and wind speed of the air conditioner 10, and usage results such as integrated power and driving time of the air conditioner 10.
- a service person residing in the office 80 can access the server device 60 by using an administrator survey tool 71 installed in the computer 70.
- the service person listens to the failure content from the user. Further, the service person listens to the individual ID displayed on the display of the portable terminal 40 owned by the user in the user investigation mode 43 of the air conditioning management application 41.
- the service person accesses the server device 60 and listens to the administrator investigation tool 71 and the data stored in the storage unit 61 from the air conditioner 10 owned by the user as shown in FIG.
- the individual ID can be extracted as shown in FIG. Then, the service person can infer the cause of the failure from the content of the failure and the data extracted by the administrator investigation tool 71.
- the service person instructs the user to perform an operation in the user investigation mode 43.
- the user changes the content of data transmitted from the air conditioner 10 to the server device 60 in the user survey mode 43 according to an instruction from the service person, and further transmits the transmission timing for transmitting data from the air conditioner 10 to the server device 60.
- the control unit 14 of the air conditioner 10 creates data for transmission from the storage unit 16 in accordance with the setting changed by the user investigation mode 43, and stores it on the storage unit 61 of the server device 60 via the adapter 20 before the failure. It can be accumulated again from the past time.
- the designer does not need to go to the home 50 during the market research based on the installation environment of the air conditioner 10, and the server device 60 in the office 80 is not connected. It can be accessed from the computer 70. Then, the designer can remotely extract and organize the data transmitted from each home 50 and stored in the storage unit 61 by using the administrator survey tool 71 as shown in FIG. it can. Therefore, the designer can infer the user's life scene from the survey contents, and can work on the development that meets the demands of the market.
- the initial setting of the air conditioning management application 41 is changed, and the user updates the air conditioning management application 41 installed in the mobile terminal 40.
- the air conditioning management application 41 transmits the changed initial setting to the indoor unit 11, so that the air conditioner 10 to be investigated becomes a server.
- the content of data transmitted to the device 60 can be changed. Thereby, it becomes possible to extract the information of the unified content from the server device 60 irrespective of the model of the air conditioner 10.
- the data of the air conditioner 10 is accumulated on the server device 60.
- Data for each air conditioner 10 such as failure analysis data and usage record data can be obtained efficiently and in a timely manner without the trouble of visiting the installation location.
- the data of the air conditioner 10 can be extracted even if the storage unit 16 of the air conditioner 10 becomes unreadable.
- the latest data it is possible to easily find the failure timing or change point when investigating the cause of the failure.
- the transmission timing for transmitting data from the air conditioner 10 to the server device 60 can be set from the portable terminal 40, so that the cause of the failure is investigated in detail. It becomes possible to do.
- data from the past can be extracted at the set transmission timing, and variations of data to be investigated can be expanded.
- the air conditioning system 100 concerning Embodiment 1, it changes in the data content transmitted on the server apparatus 60 from the air conditioner 10, and is needed in the case of a usage record investigation or a failure investigation in a market. Data can be selected appropriately. As a result, it is possible to increase the efficiency of the investigation such that the investigation is flexible and the cause can be investigated early.
- the air conditioning management application 41 in the portable terminal 40, a dedicated remote controller as described above can be made unnecessary. Further, when the air conditioning management application 41 is updated, the use result data transmitted by the air conditioner 10 is reviewed, and the initial setting of the air conditioning management application 41 is changed, so that all the air in all the homes 50 (50a, 50b) is obtained. Since it is possible to unify and change the usage record data transmitted by the conditioner 10 (10a, 10b), the difference in information obtained from each air conditioner 10 can be eliminated.
- the configuration described in the above embodiment shows an example of the contents of the present invention, and can be combined with another known technique, and can be combined with other configurations without departing from the gist of the present invention. It is also possible to omit or change the part.
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Abstract
An air conditioning system (100) is provided with: a plurality of air conditioners (10); a server device (60) which is connected with the air conditioners (10) via a public line (90) and which includes a server storage unit that stores, for each of the air conditioners (10), data from the air conditioners (10); a manager investigation tool capable of extracting, for each of the air conditioners (10), the data stored in the server storage unit; and a plurality of portable terminals (40) capable of performing one-to-one communication with any one of the plurality of air conditioners (10), wherein the portable terminals (40) each have installed therein an air condition management application through which the details of data to be transmitted from the air conditioners (10) with which communication is possible, to the server device (60) can be set.
Description
本発明は、空気調和機を含んだ空気調和システムに関する。
The present invention relates to an air conditioning system including an air conditioner.
近年では特許文献1に記載されているようにスマートフォンの普及に伴い、空気調和機をスマートフォンで遠隔操作および監視する技術が普及してきた。また、特許文献1においては、空気調和機の情報を定期的にサーバー機器に送信することが記載されている。
In recent years, as described in Patent Document 1, with the spread of smartphones, a technology for remotely operating and monitoring an air conditioner with a smartphone has been spread. Patent Document 1 describes that information on an air conditioner is periodically transmitted to a server device.
しかしながら、特許文献1に記載の技術においては、サーバー機器の傍にいるサービスマンが効率的にサーバー機器に蓄積されるデータの内容を変更することは不可能であり、不具合が生じた場合および市場調査を実施する際には空気調和機の設置現場に赴いて情報を収集する必要があった。
However, in the technology described in Patent Document 1, it is impossible for a service person near the server device to efficiently change the contents of the data stored in the server device. When conducting the survey, it was necessary to visit the site of the air conditioner and collect information.
本発明は、上記に鑑みてなされたものであって、空気調和機のデータを遠隔から効率的に収集することが可能となる空気調和システムを得ることを目的とする。
The present invention has been made in view of the above, and an object of the present invention is to obtain an air conditioning system that can efficiently collect data of an air conditioner remotely.
上述した課題を解決し、目的を達成するために、本発明は、複数の空気調和機と、空気調和機と公衆回線を介して接続され、空気調和機からのデータを空気調和機毎に記憶するサーバー記憶部を備えたサーバー機器と、サーバー記憶部に記憶されたデータを空気調和機毎に抽出することができる管理者調査ツールと、複数の空気調和機のいずれか1つと1対1の通信が可能な複数の携帯端末と、を備える。携帯端末は、通信が可能な空気調和機がサーバー機器に送信するデータの内容を設定することができる空調管理アプリケーションを搭載していることを特徴とする。
In order to solve the above-described problems and achieve the object, the present invention is connected to a plurality of air conditioners and the air conditioners via public lines, and stores data from the air conditioners for each air conditioner. A server device having a server storage unit, an administrator survey tool capable of extracting data stored in the server storage unit for each air conditioner, and one-to-one with any one of a plurality of air conditioners A plurality of portable terminals capable of communication. The portable terminal is equipped with an air conditioning management application capable of setting the content of data transmitted to a server device by a communicable air conditioner.
本発明にかかる空気調和システムは、空気調和機のデータを遠隔から効率的に収集することが可能になるという効果を奏する。
The air conditioning system according to the present invention has an effect that data of the air conditioner can be efficiently collected remotely.
以下に、本発明の実施の形態にかかる空気調和システムを図面に基づいて詳細に説明する。なお、この実施の形態によりこの発明が限定されるものではない。
Hereinafter, an air conditioning system according to an embodiment of the present invention will be described in detail with reference to the drawings. Note that the present invention is not limited to the embodiments.
実施の形態1.
図1は、本発明の実施の形態1にかかる空気調和システム100の全体構成を示す図である。以下では、aまたはbを付した符号は、複数の同一の構成要素を識別する場合に使用し、それらを総称する場合はaまたはbを付さないで用いる。空気調和システム100は、サーバー機器60と、コンピュータ70と、ルーター30(30a,30b)と、アダプター20(20a,20b)と、ユーザーが所有する空気調和機10(10a,10b)および携帯端末40(40a,40b)と、を備える。各空気調和機10は、複数の家庭50(50a,50b)の各部屋に設置される室内機11(11a,11b)と、各家庭50の外に設置される室外機12(12a,12b)とから構成されている。なお、各空気調和機10(10a,10b)は、各アダプター20(20a,20b)と1対1に接続される。各家庭50は、室内機11に加えて、ルーター30を含み、さらにユーザーが所有する携帯端末40を含んでいる。各携帯端末40はルーター30(30a,30b)およびアダプター20(20a,20b)を介して、空気調和機10(10a,10b)と通信接続が可能である。具体的には、家庭50aには携帯端末40aおよび空気調和機10aが備えられており、家庭50bには携帯端末40bおよび空気調和機10bが備えられている。そして、少なくとも、携帯端末40aと空気調和機10aとが通信可能であり、携帯端末40bと空気調和機10bとが通信可能である。すなわち、複数の携帯端末40のそれぞれは、複数の空気調和機10のいずれか1つと1対1の通信が可能である。ただし、各携帯端末40は各家庭50の外に持ち出し可能である。設計者またはサービスマンが利用する事務所80には、サーバー機器60および後述する管理者調査ツール71を搭載するコンピュータ70が備えられている。コンピュータ70の具体例はパーソナルコンピュータである。各家庭50内には、LAN(Local Area Network)91(91a,91b)による通信ネットワークが構築されている。各家庭50と事務所80とは公衆回線90を介してネットワークを構築する。なお、上記では、空気調和機10および携帯端末40がそれぞれ2つであるとして説明しているが、それぞれ3つ以上であってもかまわない。 Embodiment 1 FIG.
FIG. 1 is a diagram showing an overall configuration of an air-conditioning system 100 according to Embodiment 1 of the present invention. Below, the code | symbol which attached | subjected a or b is used when identifying the several same component, and when using them generically, it uses without attaching a or b. The air conditioning system 100 includes a server device 60, a computer 70, a router 30 (30a, 30b), an adapter 20 (20a, 20b), an air conditioner 10 (10a, 10b) owned by a user, and a portable terminal 40. (40a, 40b). Each air conditioner 10 includes an indoor unit 11 (11a, 11b) installed in each room of a plurality of homes 50 (50a, 50b) and an outdoor unit 12 (12a, 12b) installed outside each home 50. It consists of and. Each air conditioner 10 (10a, 10b) is connected to each adapter 20 (20a, 20b) on a one-to-one basis. Each home 50 includes a router 30 in addition to the indoor unit 11, and further includes a portable terminal 40 owned by the user. Each portable terminal 40 can be connected to the air conditioner 10 (10a, 10b) via the router 30 (30a, 30b) and the adapter 20 (20a, 20b). Specifically, the home 50a is provided with a portable terminal 40a and an air conditioner 10a, and the home 50b is provided with a portable terminal 40b and an air conditioner 10b. And at least the portable terminal 40a and the air conditioner 10a can communicate, and the portable terminal 40b and the air conditioner 10b can communicate. That is, each of the plurality of portable terminals 40 can perform one-to-one communication with any one of the plurality of air conditioners 10. However, each portable terminal 40 can be taken out of each home 50. An office 80 used by a designer or a service person is provided with a computer 70 on which a server device 60 and an administrator investigation tool 71 described later are mounted. A specific example of the computer 70 is a personal computer. In each home 50, a communication network is constructed by a LAN (Local Area Network) 91 (91a, 91b). Each home 50 and office 80 establish a network via a public line 90. In the above description, it is assumed that there are two air conditioners 10 and two portable terminals 40, but there may be three or more each.
図1は、本発明の実施の形態1にかかる空気調和システム100の全体構成を示す図である。以下では、aまたはbを付した符号は、複数の同一の構成要素を識別する場合に使用し、それらを総称する場合はaまたはbを付さないで用いる。空気調和システム100は、サーバー機器60と、コンピュータ70と、ルーター30(30a,30b)と、アダプター20(20a,20b)と、ユーザーが所有する空気調和機10(10a,10b)および携帯端末40(40a,40b)と、を備える。各空気調和機10は、複数の家庭50(50a,50b)の各部屋に設置される室内機11(11a,11b)と、各家庭50の外に設置される室外機12(12a,12b)とから構成されている。なお、各空気調和機10(10a,10b)は、各アダプター20(20a,20b)と1対1に接続される。各家庭50は、室内機11に加えて、ルーター30を含み、さらにユーザーが所有する携帯端末40を含んでいる。各携帯端末40はルーター30(30a,30b)およびアダプター20(20a,20b)を介して、空気調和機10(10a,10b)と通信接続が可能である。具体的には、家庭50aには携帯端末40aおよび空気調和機10aが備えられており、家庭50bには携帯端末40bおよび空気調和機10bが備えられている。そして、少なくとも、携帯端末40aと空気調和機10aとが通信可能であり、携帯端末40bと空気調和機10bとが通信可能である。すなわち、複数の携帯端末40のそれぞれは、複数の空気調和機10のいずれか1つと1対1の通信が可能である。ただし、各携帯端末40は各家庭50の外に持ち出し可能である。設計者またはサービスマンが利用する事務所80には、サーバー機器60および後述する管理者調査ツール71を搭載するコンピュータ70が備えられている。コンピュータ70の具体例はパーソナルコンピュータである。各家庭50内には、LAN(Local Area Network)91(91a,91b)による通信ネットワークが構築されている。各家庭50と事務所80とは公衆回線90を介してネットワークを構築する。なお、上記では、空気調和機10および携帯端末40がそれぞれ2つであるとして説明しているが、それぞれ3つ以上であってもかまわない。 Embodiment 1 FIG.
FIG. 1 is a diagram showing an overall configuration of an air-
図2は、実施の形態1にかかる空気調和機10の室内機11の構成を示す図である。室内機11は、センサー部13と、制御部14とを備える。センサー部13にはリモートコントローラ受信部131が搭載されており、図示していないリモートコントローラによって運転開始および停止、冷房および暖房、設定温度等の複数の機能が設定できるようになっている。センサー部13は、温度センサー、湿度センサー、モーターの回転数検出センサーおよび人感センサーをさらに備える。モーターの回転数検出センサーの検出結果などに基づいて、現在の風向および風速を取得することができる。また、温度センサー、湿度センサーおよび人感センサーによって、各家庭50の室内温度、室内湿度および人の存在の有無を検知することができるようになっている。制御部14は、アクチュエータ制御部15と、室内機記憶部である記憶部16とを備える。
FIG. 2 is a diagram illustrating a configuration of the indoor unit 11 of the air conditioner 10 according to the first embodiment. The indoor unit 11 includes a sensor unit 13 and a control unit 14. A remote controller receiving unit 131 is mounted on the sensor unit 13, and a plurality of functions such as operation start and stop, cooling and heating, and set temperature can be set by a remote controller (not shown). The sensor unit 13 further includes a temperature sensor, a humidity sensor, a motor rotation number detection sensor, and a human sensor. The current wind direction and wind speed can be obtained based on the detection result of the motor rotation speed detection sensor and the like. The temperature sensor, humidity sensor, and human sensor can detect the indoor temperature, the indoor humidity, and the presence of a person in each home 50. The control unit 14 includes an actuator control unit 15 and a storage unit 16 that is an indoor unit storage unit.
図3は、実施の形態1にかかる室内機11の制御部14をコンピュータで実現する場合の構成を示す図である。制御部14の具体例は、マイクロコンピュータである。この場合、制御部14は、室内機11に設けられたCPU(Central Processing Unit)201およびメモリ202により実現される。したがって、記憶部16はメモリ202により実現される。制御部14の機能は、ソフトウェア、ファームウェア、またはソフトウェアとファームウェアとの組み合わせにより実現される。ソフトウェアまたはファームウェアはプログラムとして記述され、メモリ202に格納される。CPU201は、メモリ202に記憶されたプログラムを読み出して実行することにより、制御部14の機能を実現する。すなわち、室内機11は、制御部14の機能がコンピュータにより実行されるときに、制御部14による動作を実施するステップが結果的に実行されることになるプログラムを格納するためのメモリ202を備える。また、これらのプログラムは、制御部14の手順または方法をコンピュータに実行させるものであるともいえる。
FIG. 3 is a diagram illustrating a configuration when the control unit 14 of the indoor unit 11 according to the first embodiment is realized by a computer. A specific example of the control unit 14 is a microcomputer. In this case, the control unit 14 is realized by a CPU (Central Processing Unit) 201 and a memory 202 provided in the indoor unit 11. Therefore, the storage unit 16 is realized by the memory 202. The function of the control unit 14 is realized by software, firmware, or a combination of software and firmware. Software or firmware is described as a program and stored in the memory 202. The CPU 201 implements the function of the control unit 14 by reading and executing a program stored in the memory 202. That is, the indoor unit 11 includes a memory 202 for storing a program in which a step of performing an operation by the control unit 14 is executed as a result when the function of the control unit 14 is executed by a computer. . These programs can also be said to cause a computer to execute the procedure or method of the control unit 14.
ここで、メモリ202とは、RAM(Random Access Memory)、ROM(Read Only Memory)、フラッシュメモリー、EPROM(Erasable Programmable Read Only Memory)、EEPROM(Electrically Erasable Programmable Read Only Memory)といった不揮発性または揮発性の半導体メモリが該当する。
Here, the memory 202 is a nonvolatile or volatile memory such as RAM (Random Access Memory), ROM (Read Only Memory), flash memory, EPROM (Erasable Programmable Read Only Memory), EEPROM (Electrically Erasable Programmable Read Only Memory). This corresponds to a semiconductor memory.
アクチュエータ制御部15は、空気調和機10のモーターといったアクチュエータを制御するのに加えて、空気調和機10の表示LED(Light Emitting Diode)も制御する。アクチュエータ制御部15は、外部と通信する通信部151を備える。記憶部16は、温度データ、湿度データ、人が不在であるか在室であるかについてのデータ、風速データ、スペックといった機種固有の情報、空気調和機10の故障時の解析内容を示す故障解析データ、積算消費電力または運転時間といった空気調和機10の使用実績に関する使用実績データなどを記憶する。制御部14は、リモートコントローラ受信部131が受信したリモートコントローラによる設定内容をアクチュエータ制御部15に反映する。制御部14は、センサー部13が備える上記センサーから現在の制御状態を取得し、アクチュエータ制御部15は、当該制御状態に基づいて上記設定内容を実現するようにアクチュエータを制御する。
Actuator control section 15 controls an LED (Light Emitting Diode) of air conditioner 10 in addition to controlling an actuator such as a motor of air conditioner 10. The actuator control unit 15 includes a communication unit 151 that communicates with the outside. The storage unit 16 includes temperature data, humidity data, data about whether or not a person is present, model-specific information such as wind speed data and specifications, and failure analysis indicating analysis contents at the time of failure of the air conditioner 10. Data on the actual use of the air conditioner 10 such as data, integrated power consumption or operation time is stored. The control unit 14 reflects the setting content by the remote controller received by the remote controller receiving unit 131 on the actuator control unit 15. The control unit 14 acquires the current control state from the sensor included in the sensor unit 13, and the actuator control unit 15 controls the actuator so as to realize the setting content based on the control state.
記憶部16は、制御部14が取得したデータおよび利用するデータを記憶することができる。記憶部16は、運転制御のための上記設定内容といった運転情報データに加えて、故障解析データおよび使用実績データといった情報を記憶する。制御部14は上記の情報を各データに固有のタイミングで記憶部16に記憶させる。また、各空気調和機10はそれぞれ各家庭50に存在していることから、各空気調和機10に対応する個別の識別子である個別IDを工場からの出荷時に記憶部16に予め記憶させておくことで区別できるようにしている。
The storage unit 16 can store data acquired by the control unit 14 and data to be used. The storage unit 16 stores information such as failure analysis data and usage record data in addition to operation information data such as the above-described setting contents for operation control. The control unit 14 stores the above information in the storage unit 16 at a timing specific to each data. In addition, since each air conditioner 10 exists in each home 50, an individual ID that is an individual identifier corresponding to each air conditioner 10 is stored in advance in the storage unit 16 at the time of shipment from the factory. So that they can be distinguished.
事務所80に在室する設計者またはサービスマンは、各家庭50の空気調和機10の故障解析データおよび使用実績データを遠隔的に得て分析をするために、ユーザーに指示して必要なデータを携帯端末40が要求するようにする。具体的には、設計者またはサービスマンが携帯端末40を所有しているユーザーに電話などにより指示を出して、ユーザーに携帯端末40を操作させて携帯端末40に要求を出させる。また、携帯端末40のネットワークへの接続時の初期動作として自動的に携帯端末40に要求を出させてもよい。なお、設計者またはサービスマンが携帯端末40を直接操作することも可能である。空気調和機10の制御部14は、携帯端末40から要求されたデータを記憶部16から読み出して、要求されたデータをアクチュエータ制御部15の通信部151からアダプター20およびルーター30を介してサーバー機器60に送信する。
The designer or service person in the office 80 instructs the user to obtain necessary data for analyzing the failure analysis data and the usage record data of the air conditioner 10 in each home 50 remotely. Is requested by the portable terminal 40. Specifically, a designer or a service person gives an instruction to the user who owns the mobile terminal 40 by telephone or the like, and causes the user to operate the mobile terminal 40 to make a request to the mobile terminal 40. In addition, as an initial operation when the mobile terminal 40 is connected to the network, the mobile terminal 40 may be automatically requested. The designer or service person can directly operate the portable terminal 40. The control unit 14 of the air conditioner 10 reads data requested from the portable terminal 40 from the storage unit 16, and retrieves the requested data from the communication unit 151 of the actuator control unit 15 via the adapter 20 and the router 30. 60.
以下では、空気調和システム100の各構成要素の詳細について説明する。
Hereinafter, details of each component of the air conditioning system 100 will be described.
ルーター30は、公衆回線90によるネットワーク上のネットワーク機器と接続するインターフェースと、家庭50内の回線であるLAN91上のネットワーク機器と接続するインターフェースとを有している。ルーター30は、同一または異なるネットワーク上の機器を相互に通信させる役割を有しており、ルーター30を介することで家庭50のLAN91上のアダプター20と携帯端末40との相互の通信接続が可能となり、また異なるネットワーク上の携帯端末40とサーバー機器60との通信接続が可能になる。
The router 30 has an interface that connects to a network device on the network via the public line 90 and an interface that connects to a network device on the LAN 91 that is a line in the home 50. The router 30 has a role of allowing devices on the same or different networks to communicate with each other, and through the router 30, the adapter 20 on the LAN 91 of the home 50 and the portable terminal 40 can be connected to each other. In addition, communication connection between the mobile terminal 40 and the server device 60 on different networks becomes possible.
サーバー機器60は、空調管理サービスを行うために公衆回線90によるネットワーク上に設けられた、サーバーソフトウェアを稼動させるコンピュータである。サーバー機器60はサーバー記憶部である記憶部61を備えている。図4は、実施の形態1にかかるサーバー機器60の記憶部61にデータが蓄積される様子を示す図である。記憶部61は、各家庭50の空気調和機10の室内機11から送信されてくるデータを図4に示すようにデータベースとして蓄積していく。蓄積されたデータは、個別ID毎に管理されており、上記データベースには、受信日時ごとに運転情報データ、故障解析データおよび使用実績データといったデータが記録されている。
The server device 60 is a computer that runs on the server software provided on the network of the public line 90 in order to perform the air conditioning management service. The server device 60 includes a storage unit 61 that is a server storage unit. FIG. 4 is a diagram illustrating a state in which data is accumulated in the storage unit 61 of the server device 60 according to the first embodiment. The memory | storage part 61 accumulate | stores the data transmitted from the indoor unit 11 of the air conditioner 10 of each household 50 as a database, as shown in FIG. The accumulated data is managed for each individual ID, and data such as operation information data, failure analysis data, and usage record data is recorded in the database for each reception date and time.
図5は、実施の形態1にかかる携帯端末40に搭載されている空調管理アプリケーション41のイメージを示す図である。携帯端末40が家庭50内のLAN91に接続可能であって、空気調和機10に操作設定を行う場合は、携帯端末40の空調管理アプリケーション41はLAN91のみを介して空気調和機10に操作設定データを送信して空気調和機10の制御に反映させる。携帯端末40がLAN91に接続可能であって、空気調和機10に状態要求する場合は、空調管理アプリケーション41はLAN91のみを介して空気調和機10に状態要求を送信して、空気調和機10から携帯端末40に運転情報といった状態情報を返信させる。
FIG. 5 is a diagram illustrating an image of the air conditioning management application 41 installed in the portable terminal 40 according to the first embodiment. When the portable terminal 40 can be connected to the LAN 91 in the home 50 and the operation setting is performed on the air conditioner 10, the air conditioning management application 41 of the portable terminal 40 transmits the operation setting data to the air conditioner 10 only via the LAN 91. Is reflected in the control of the air conditioner 10. When the portable terminal 40 is connectable to the LAN 91 and makes a status request to the air conditioner 10, the air conditioning management application 41 transmits a status request to the air conditioner 10 only via the LAN 91, and from the air conditioner 10. The portable terminal 40 is made to return status information such as driving information.
また、携帯端末40が家庭50の外にあるといったLAN91に通信接続できないような場合は、携帯端末40の空調管理アプリケーション41は、公衆回線90を介して空気調和機10に対する遠隔的な操作設定または状態要求をサーバー機器60に送信する。操作設定の場合、サーバー機器60は、携帯端末40から送信される個別IDおよび操作設定データに従って、公衆回線90、ルーター30およびアダプター20を介して空気調和機10に操作設定データを送信し、操作設定データを受信した空気調和機10はこれに従って制御を行う。サーバー機器60が状態要求を受信した場合は、サーバー機器60は記憶部61の最新データを状態情報として公衆回線90を介して携帯端末40に送信する。
When the mobile terminal 40 cannot be connected to the LAN 91 such as outside the home 50, the air conditioning management application 41 of the mobile terminal 40 can set remote operation settings for the air conditioner 10 via the public line 90. A status request is transmitted to the server device 60. In the case of the operation setting, the server device 60 transmits the operation setting data to the air conditioner 10 via the public line 90, the router 30 and the adapter 20 according to the individual ID and the operation setting data transmitted from the portable terminal 40, The air conditioner 10 that has received the setting data performs control according to this. When the server device 60 receives the status request, the server device 60 transmits the latest data in the storage unit 61 to the portable terminal 40 through the public line 90 as status information.
サーバー機器60は、事務所80に在室する設計者またはサービスマンが利用するコンピュータ70と接続している。図6は、実施の形態1にかかるコンピュータ70に搭載される管理者調査ツール71のイメージを示す図である。管理者調査ツール71は、設計者またはサービスマンのコンピュータ70に対する操作に応じて、サーバー機器60の記憶部61に蓄積されているデータを当該データの日時と共に空気調和機10毎に抽出して設計者またはサービスマンに示して確認させることができる。なお、管理者調査ツール71はサーバー機器60に搭載されていてもかまわない。
The server device 60 is connected to a computer 70 that is used by a designer or a service person in the office 80. FIG. 6 is a diagram illustrating an image of the administrator investigation tool 71 installed in the computer 70 according to the first embodiment. The administrator investigation tool 71 is designed by extracting the data stored in the storage unit 61 of the server device 60 for each air conditioner 10 together with the date and time of the data according to the operation of the designer or serviceman on the computer 70. Can be shown and confirmed by a person or service person. The administrator investigation tool 71 may be installed in the server device 60.
アダプター20は、空気調和機10の室内機11をLAN91とルーター30を介して公衆回線90に接続するためのネットワークアダプターであって、図1では室内機11に外付けられているように示されているが、室内機11に内蔵されていてもよい。
The adapter 20 is a network adapter for connecting the indoor unit 11 of the air conditioner 10 to the public line 90 via the LAN 91 and the router 30, and is shown as being externally attached to the indoor unit 11 in FIG. However, it may be built in the indoor unit 11.
アダプター20は、ルーター30に接続するための図示していない無線通信部を有しており、室内機11とは有線で接続されている。なお、アダプター20は、室内機11から電源供給されているため、室内機11の元電源がオン状態でない限りオン状態にはならない。
The adapter 20 has a wireless communication unit (not shown) for connecting to the router 30 and is connected to the indoor unit 11 by wire. In addition, since the adapter 20 is supplied with power from the indoor unit 11, the adapter 20 is not turned on unless the main power of the indoor unit 11 is turned on.
アダプター20は、図示していない記憶部をさらに備え、空気調和機10から送信されてくるデータを記憶部を経由させ、さらにルーター30および公衆回線90を介してサーバー機器60に定期的にデータを送信する。また、携帯端末40からLAN91のみを介して空気調和機10に対する状態要求があったときに、アダプター20は、ルーター30およびLAN91を介して携帯端末40にアダプター20の記憶部に記憶されている空気調和機10から送信された情報を送信する。
The adapter 20 further includes a storage unit (not shown), passes the data transmitted from the air conditioner 10 through the storage unit, and periodically sends data to the server device 60 via the router 30 and the public line 90. Send. Further, when there is a state request from the portable terminal 40 to the air conditioner 10 only through the LAN 91, the adapter 20 stores the air stored in the storage unit of the adapter 20 in the portable terminal 40 through the router 30 and the LAN 91. The information transmitted from the harmony machine 10 is transmitted.
また、アダプター20の記憶部には、サーバー機器60のサーバーアドレスが予め記憶されているので、アダプター20はサーバー機器60に接続できるようになっている。アダプター20の記憶部は空気調和機10から送信される個別IDを記憶しているので、空気調和機10から送信されたデータをサーバー機器60に送信するときに個別IDと共に送信するため、サーバー機器60は記憶部61において空気調和機10から送信されたデータを個別ID毎に一括管理することができる。
Further, since the server address of the server device 60 is stored in advance in the storage unit of the adapter 20, the adapter 20 can be connected to the server device 60. Since the storage unit of the adapter 20 stores the individual ID transmitted from the air conditioner 10, in order to transmit the data transmitted from the air conditioner 10 together with the individual ID when transmitting to the server device 60, the server device 60 can collectively manage the data transmitted from the air conditioner 10 in the storage unit 61 for each individual ID.
携帯端末40の具体例は、パーソナルコンピュータ、スマートフォン、タブレット等であり限定されないが、図3と同様な構成にディスプレイといった表示部が追加されたハードウェア構成である。以下では、携帯端末40はスマートフォンを想定して説明する。携帯端末40はユーザーが所有しているが、上述したように設計者またはサービスマンが使用することもあり得る。
Specific examples of the portable terminal 40 are a personal computer, a smartphone, a tablet, and the like, and are not limited. However, the portable terminal 40 has a hardware configuration in which a display unit such as a display is added to the configuration similar to FIG. Below, the portable terminal 40 is demonstrated supposing a smart phone. The portable terminal 40 is owned by the user, but may be used by a designer or a service person as described above.
携帯端末40には、空気調和機10を管理することができる空調管理アプリケーション41が搭載されており、図5に示すように、空調管理アプリケーション41は空調管理モード42およびユーザー調査モード43の2つのモードを有している。携帯端末40は、空調管理アプリケーション41を利用してルーター30または公衆回線90を介してサーバー機器60または空気調和機10と接続している。空調管理アプリケーション41は、室内機11の元電源がオン状態になった時に通信を開始する。空調管理アプリケーション41は、空気調和機10と初めて通信接続するときにLAN91を介して通信立ち上げシーケンスを開始する。空気調和機10は、機種別情報データおよび運転情報データを携帯端末40に送信する。空調管理アプリケーション41は、通信要求および空気調和機10がサーバー機器60に送信するデータ内容の初期設定を空気調和機10に送信する。上記通信立ち上げシーケンスが完了した後は、携帯端末40、空気調和機10の室内機11およびサーバー機器60は定常通信を開始する。室内機11は、携帯端末40およびサーバー機器60と通信接続されている状態で、記憶部16に記憶されている情報をアダプター20およびルーター30を介して携帯端末40およびサーバー機器60に定期的に送信する。ユーザーは、携帯端末40のディスプレイ上に通信接続された空気調和機10の個別IDおよび状態を表示することで空気調和機10の状態を遠隔的にモニターすることができる。
The portable terminal 40 is equipped with an air conditioning management application 41 that can manage the air conditioner 10. As shown in FIG. 5, the air conditioning management application 41 includes two air conditioning management modes 42 and a user survey mode 43. Has a mode. The portable terminal 40 is connected to the server device 60 or the air conditioner 10 via the router 30 or the public line 90 using the air conditioning management application 41. The air conditioning management application 41 starts communication when the original power source of the indoor unit 11 is turned on. The air conditioning management application 41 starts a communication start-up sequence via the LAN 91 when first communicating with the air conditioner 10. The air conditioner 10 transmits model-specific information data and operation information data to the portable terminal 40. The air conditioning management application 41 transmits a communication request and an initial setting of data contents that the air conditioner 10 transmits to the server device 60 to the air conditioner 10. After the communication startup sequence is completed, the mobile terminal 40, the indoor unit 11 of the air conditioner 10, and the server device 60 start regular communication. The indoor unit 11 periodically communicates information stored in the storage unit 16 to the mobile terminal 40 and the server device 60 via the adapter 20 and the router 30 while being connected to the mobile terminal 40 and the server device 60 in communication. Send. The user can remotely monitor the state of the air conditioner 10 by displaying the individual ID and the state of the air conditioner 10 connected in communication on the display of the portable terminal 40.
空調管理アプリケーション41は、先に説明したように操作設定を行い、状態要求を送信して状態情報をモニターするための空調管理モード42を有している。空気調和機10の運転の操作および運転のモニターを行うための空調管理モード42は、空気調和機10の運転開始または運転停止、運転モード、設定温度等を設定し、公衆回線90またはLAN91を介して空気調和機10に操作設定データを送信する。操作設定データを受信した空気調和機10の制御部14は受信した操作設定データを空気調和機10の制御に反映させる。また、空調管理モード42は、空気調和機10の電源の状態、運転モード、風速、風向、直接操作または遠隔操作のいずれであるかといった状態を携帯端末40のディスプレイ上に表示するので、ユーザーは空気調和機10の状態を遠隔的にモニターすることができる。
The air-conditioning management application 41 has an air-conditioning management mode 42 for performing operation settings as described above, sending a status request, and monitoring status information. The air conditioning management mode 42 for operating and monitoring the operation of the air conditioner 10 sets the start or stop of the operation of the air conditioner 10, the operation mode, the set temperature, and the like, via the public line 90 or the LAN 91. The operation setting data is transmitted to the air conditioner 10. The control unit 14 of the air conditioner 10 that has received the operation setting data reflects the received operation setting data in the control of the air conditioner 10. In addition, the air conditioning management mode 42 displays on the display of the portable terminal 40 the status of the power supply of the air conditioner 10, the operation mode, wind speed, wind direction, direct operation or remote operation. The state of the air conditioner 10 can be monitored remotely.
空調管理アプリケーション41は、空調管理モード42とは別にユーザー調査モード43を有している。ユーザー調査モード43を利用することによって、空気調和機10がサーバー機器60に送信するデータの内容および空気調和機10がサーバー機器60にデータを送信するタイミングを設定することができる。設計者またはサービスマンは、各家庭50に設置された空気調和機10の使用実績または故障内容を詳細に解析するために、ユーザーに指示を出す。ユーザー調査モード43は、設計者またはサービスマンからの指示に従ってユーザーが携帯端末40を操作するためのモードである。ユーザーは、ユーザー調査モード43における携帯端末40のディスプレイ上の表示を利用して、各種設定内容の操作および設定対象となる空気調和機10の個別IDを確認することができる。各種設定内容には、空気調和機10からサーバー機器60へのデータの送信タイミングといった送信頻度、空気調和機10の運転モードおよび風速といった運転情報、空気調和機10の積算電力および駆動時間といった使用実績データ、空気調和機10の故障内容および故障回数といった故障解析データが含まれる。したがって、ユーザー調査モード43は、サーバー機器60へのデータの送信タイミング、およびサーバー機器60へのデータに使用実績データまたは故障解析データを含めるか否かといったデータの内容を設定することができる。
The air conditioning management application 41 has a user survey mode 43 separately from the air conditioning management mode 42. By using the user survey mode 43, the content of data transmitted from the air conditioner 10 to the server device 60 and the timing at which the air conditioner 10 transmits data to the server device 60 can be set. The designer or service person gives an instruction to the user in order to analyze in detail the use results or failure contents of the air conditioner 10 installed in each home 50. The user survey mode 43 is a mode for the user to operate the portable terminal 40 in accordance with an instruction from the designer or service person. Using the display on the display of the portable terminal 40 in the user investigation mode 43, the user can confirm the individual ID of the air conditioner 10 to be operated and various setting contents. The various setting contents include transmission frequency such as data transmission timing from the air conditioner 10 to the server device 60, operation information such as the operation mode and wind speed of the air conditioner 10, and usage results such as integrated power and driving time of the air conditioner 10. This includes failure analysis data such as data, failure details of the air conditioner 10 and the number of failures. Therefore, the user investigation mode 43 can set data contents such as the transmission timing of data to the server device 60 and whether or not the usage record data or failure analysis data is included in the data to the server device 60.
具体的には、室内機11側で故障が生じた際に、ユーザーはサービスマンに連絡を入れる。事務所80内に在室しているサービスマンは、コンピュータ70に搭載されている管理者調査ツール71を用いて、サーバー機器60にアクセスすることが可能である。サービスマンは、ユーザーから故障内容を聴き取る。サービスマンは、さらに、空調管理アプリケーション41のユーザー調査モード43においてユーザーが所有している携帯端末40のディスプレイ上に表示される個別IDを聴き取る。サービスマンは、サーバー機器60にアクセスして、ユーザーが所有している空気調和機10から記憶部61上に図4に示したように蓄積されていたデータを、管理者調査ツール71および聴き取った個別IDを用いて図6に示すように抽出することができる。そして、サービスマンは、聴き取った故障内容および管理者調査ツール71が抽出したデータから故障原因を推測することができる。故障原因を推測するためには、記憶部61に予め蓄積されていたデータでは不足していると考えられる場合は、サービスマンは、ユーザーにユーザー調査モード43における操作を指示する。ユーザーはサービスマンからの指示に従って、ユーザー調査モード43において、空気調和機10がサーバー機器60に送信するデータの内容の変更、さらには空気調和機10からサーバー機器60にデータを送信する送信タイミングの変更を設定する。空気調和機10の制御部14はユーザー調査モード43によって変更された設定にしたがって、記憶部16から送信用データを作成してアダプター20を介してサーバー機器60の記憶部61上に、故障前の過去の時点から再度蓄積させることができる。
Specifically, when a failure occurs on the indoor unit 11 side, the user contacts a service person. A service person residing in the office 80 can access the server device 60 by using an administrator survey tool 71 installed in the computer 70. The service person listens to the failure content from the user. Further, the service person listens to the individual ID displayed on the display of the portable terminal 40 owned by the user in the user investigation mode 43 of the air conditioning management application 41. The service person accesses the server device 60 and listens to the administrator investigation tool 71 and the data stored in the storage unit 61 from the air conditioner 10 owned by the user as shown in FIG. The individual ID can be extracted as shown in FIG. Then, the service person can infer the cause of the failure from the content of the failure and the data extracted by the administrator investigation tool 71. In order to estimate the cause of failure, if it is considered that the data stored in the storage unit 61 in advance is insufficient, the service person instructs the user to perform an operation in the user investigation mode 43. The user changes the content of data transmitted from the air conditioner 10 to the server device 60 in the user survey mode 43 according to an instruction from the service person, and further transmits the transmission timing for transmitting data from the air conditioner 10 to the server device 60. Set changes. The control unit 14 of the air conditioner 10 creates data for transmission from the storage unit 16 in accordance with the setting changed by the user investigation mode 43, and stores it on the storage unit 61 of the server device 60 via the adapter 20 before the failure. It can be accumulated again from the past time.
また、実施の形態1にかかる空気調和システム100によれば、空気調和機10の設置環境に基づいた市場調査時に、設計者は家庭50に赴く必要がなく、事務所80内のサーバー機器60にコンピュータ70からアクセスすることができる。そして、設計者は、管理者調査ツール71を用いることにより、各家庭50から送信されて記憶部61に蓄積されているデータを、図6に示すように遠隔的に抽出して整理することができる。そのため、設計者は調査内容からユーザーの生活シーンを推測することができ、市場の要求にあった開発に取り組むことができる。
Further, according to the air conditioning system 100 according to the first embodiment, the designer does not need to go to the home 50 during the market research based on the installation environment of the air conditioner 10, and the server device 60 in the office 80 is not connected. It can be accessed from the computer 70. Then, the designer can remotely extract and organize the data transmitted from each home 50 and stored in the storage unit 61 by using the administrator survey tool 71 as shown in FIG. it can. Therefore, the designer can infer the user's life scene from the survey contents, and can work on the development that meets the demands of the market.
市場調査対象となる使用実績データに対して見直しが生じた際には、空調管理アプリケーション41の初期設定を変更し、ユーザーに携帯端末40に搭載される空調管理アプリケーション41の更新をしてもらう。更新後の空調管理アプリケーション41が空気調和機10と最初に通信するときに、変更された初期設定を空調管理アプリケーション41が室内機11に送信することで、調査対象となる空気調和機10がサーバー機器60に送信するデータの内容を変更することができる。これにより、空気調和機10の機種によらずに、統一した内容の情報をサーバー機器60から抽出することが可能となる。
When the usage record data subject to market research is reviewed, the initial setting of the air conditioning management application 41 is changed, and the user updates the air conditioning management application 41 installed in the mobile terminal 40. When the air conditioning management application 41 after the update communicates with the air conditioner 10 for the first time, the air conditioning management application 41 transmits the changed initial setting to the indoor unit 11, so that the air conditioner 10 to be investigated becomes a server. The content of data transmitted to the device 60 can be changed. Thereby, it becomes possible to extract the information of the unified content from the server device 60 irrespective of the model of the air conditioner 10.
以上説明したように、実施の形態1にかかる空気調和システム100によれば、サーバー機器60上に空気調和機10のデータが蓄積されていくため、設計者およびサービスマンは直接空気調和機10の設置場所を訪れる手間を省いて故障解析データおよび使用実績データといった空気調和機10毎のデータを遠隔から効率的かつタイムリーに取得することができる。
As described above, according to the air conditioning system 100 according to the first embodiment, the data of the air conditioner 10 is accumulated on the server device 60. Data for each air conditioner 10 such as failure analysis data and usage record data can be obtained efficiently and in a timely manner without the trouble of visiting the installation location.
また、サーバー機器60上に空気調和機10毎のデータを蓄積していくことにより、空気調和機10の記憶部16が読み取れない状態になったとしても空気調和機10のデータを抽出することができ、最新データと過去データとを比較することで故障の原因調査時に故障タイミングまたは変化点の発見を容易に行うことができる。
Further, by accumulating data for each air conditioner 10 on the server device 60, the data of the air conditioner 10 can be extracted even if the storage unit 16 of the air conditioner 10 becomes unreadable. In addition, by comparing the latest data with the past data, it is possible to easily find the failure timing or change point when investigating the cause of the failure.
さらに、実施の形態1にかかる空気調和システム100によれば、空気調和機10からサーバー機器60にデータを送信する送信タイミングを携帯端末40から設定できるようにすることで、詳細に故障原因を調査することが可能となる。また、設定した送信タイミングで過去からのデータを抽出できるようになり、調査対象とするデータのバリエーションを広げることができる。
Furthermore, according to the air conditioning system 100 according to the first embodiment, the transmission timing for transmitting data from the air conditioner 10 to the server device 60 can be set from the portable terminal 40, so that the cause of the failure is investigated in detail. It becomes possible to do. In addition, data from the past can be extracted at the set transmission timing, and variations of data to be investigated can be expanded.
また、実施の形態1にかかる空気調和システム100によれば、空気調和機10からサーバー機器60上に送信するデータ内容を変更することで、市場における使用実績調査または故障調査の際に必要となるデータを適切に選択することができる。その結果、調査の柔軟性および早期に原因究明が可能になるといった調査の効率化が図れる。
Moreover, according to the air conditioning system 100 concerning Embodiment 1, it changes in the data content transmitted on the server apparatus 60 from the air conditioner 10, and is needed in the case of a usage record investigation or a failure investigation in a market. Data can be selected appropriately. As a result, it is possible to increase the efficiency of the investigation such that the investigation is flexible and the cause can be investigated early.
さらに、空調管理アプリケーション41を携帯端末40に搭載することで、先に説明したような専用のリモートコントローラを不要とすることもできる。また、空調管理アプリケーション41を更新する際に、空気調和機10が送信する使用実績データを見直して、空調管理アプリケーション41の初期設定を変更することで、全家庭50(50a,50b)の全空気調和機10(10a,10b)が送信する使用実績データを統一して変更することが可能とさせるため、各空気調和機10から得らえる情報の差異を無くすことができる。
Furthermore, by installing the air conditioning management application 41 in the portable terminal 40, a dedicated remote controller as described above can be made unnecessary. Further, when the air conditioning management application 41 is updated, the use result data transmitted by the air conditioner 10 is reviewed, and the initial setting of the air conditioning management application 41 is changed, so that all the air in all the homes 50 (50a, 50b) is obtained. Since it is possible to unify and change the usage record data transmitted by the conditioner 10 (10a, 10b), the difference in information obtained from each air conditioner 10 can be eliminated.
以上の実施の形態に示した構成は、本発明の内容の一例を示すものであり、別の公知の技術と組み合わせることも可能であるし、本発明の要旨を逸脱しない範囲で、構成の一部を省略、変更することも可能である。
The configuration described in the above embodiment shows an example of the contents of the present invention, and can be combined with another known technique, and can be combined with other configurations without departing from the gist of the present invention. It is also possible to omit or change the part.
10,10a,10b 空気調和機、11,11a,11b 室内機、12,12a,12b 室外機、13 センサー部、14 制御部、15 アクチュエータ部、16,61 記憶部、20,20a,20b アダプター、30,30a,30b ルーター、40,40a,40b 携帯端末、41 空調管理アプリケーション、42 空調管理モード、43 ユーザー調査モード、50,50a,50b 家庭、60 サーバー機器、70 コンピュータ、71 管理者調査ツール、80 事務所、90 公衆回線、91,91a,91b LAN、100 空気調和システム、131 リモートコントローラ受信部、151 通信部、201 CPU、202 メモリ。
10, 10a, 10b air conditioner, 11, 11a, 11b indoor unit, 12, 12a, 12b outdoor unit, 13 sensor unit, 14 control unit, 15 actuator unit, 16, 61 storage unit, 20, 20a, 20b adapter, 30, 30a, 30b router, 40, 40a, 40b mobile terminal, 41 air conditioning management application, 42 air conditioning management mode, 43 user survey mode, 50, 50a, 50b home, 60 server equipment, 70 computer, 71 administrator survey tool, 80 offices, 90 public lines, 91, 91a, 91b LAN, 100 air conditioning system, 131 remote controller receiving unit, 151 communication unit, 201 CPU, 202 memory.
Claims (6)
- 複数の空気調和機と、
前記空気調和機と公衆回線を介して接続され、前記空気調和機からのデータを前記空気調和機毎に記憶するサーバー記憶部を備えたサーバー機器と、
前記サーバー記憶部に記憶されたデータを前記空気調和機毎に抽出することができる管理者調査ツールと、
複数の前記空気調和機のいずれか1つと1対1の通信が可能な複数の携帯端末と、
を備え、
前記携帯端末は、通信が可能な前記空気調和機が前記サーバー機器に送信する前記データの内容を設定することができる空調管理アプリケーションを搭載している
ことを特徴とする空気調和システム。 Multiple air conditioners,
A server device comprising a server storage unit connected to the air conditioner via a public line and storing data from the air conditioner for each air conditioner;
An administrator survey tool that can extract the data stored in the server storage unit for each air conditioner;
A plurality of portable terminals capable of one-to-one communication with any one of the plurality of air conditioners;
With
The air conditioning system, wherein the portable terminal is equipped with an air conditioning management application capable of setting the content of the data transmitted to the server device by the communicable air conditioner. - 前記空調管理アプリケーションは、前記空気調和機が前記サーバー機器に前記データを送信するタイミングを設定することができる
ことを特徴とする請求項1に記載の空気調和システム。 The air conditioning system according to claim 1, wherein the air conditioning management application can set a timing at which the air conditioner transmits the data to the server device. - 前記データは、前記空気調和機の故障時の解析内容を示す故障解析データを含む
ことを特徴とする請求項1または2に記載の空気調和システム。 The air conditioning system according to claim 1 or 2, wherein the data includes failure analysis data indicating analysis contents at the time of failure of the air conditioner. - 前記データは、前記空気調和機の使用実績に関する使用実績データを含む
ことを特徴とする請求項1から3のいずれか1つに記載の空気調和システム。 The air conditioning system according to any one of claims 1 to 3, wherein the data includes usage record data relating to the usage record of the air conditioner. - 前記管理者調査ツールは、前記サーバー機器に接続されたコンピュータに搭載されている
ことを特徴とする請求項1から4のいずれか1つに記載の空気調和システム。 The air conditioning system according to any one of claims 1 to 4, wherein the administrator investigation tool is mounted on a computer connected to the server device. - 前記管理者調査ツールは、前記サーバー機器に搭載されている
ことを特徴とする請求項1から4のいずれか1つに記載の空気調和システム。 The air conditioning system according to any one of claims 1 to 4, wherein the administrator investigation tool is mounted on the server device.
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JP2019519854A JPWO2018216115A1 (en) | 2017-05-23 | 2017-05-23 | Air conditioning system |
PCT/JP2017/019257 WO2018216115A1 (en) | 2017-05-23 | 2017-05-23 | Air conditioning system |
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PCT/JP2017/019257 WO2018216115A1 (en) | 2017-05-23 | 2017-05-23 | Air conditioning system |
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