WO2018121027A1 - 客户数据屏蔽处理方法和装置 - Google Patents

客户数据屏蔽处理方法和装置 Download PDF

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WO2018121027A1
WO2018121027A1 PCT/CN2017/108351 CN2017108351W WO2018121027A1 WO 2018121027 A1 WO2018121027 A1 WO 2018121027A1 CN 2017108351 W CN2017108351 W CN 2017108351W WO 2018121027 A1 WO2018121027 A1 WO 2018121027A1
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Prior art keywords
customer
task
target
identifier
masking
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French (fr)
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丁明珠
郑志华
姜韬
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/242Query formulation
    • G06F16/2433Query languages
    • G06F16/2448Query languages for particular applications; for extensibility, e.g. user defined types
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08Insurance

Definitions

  • the present application relates to the field of Internet technologies, and in particular, to a client data mask processing method and apparatus.
  • a method and apparatus for processing customer data masking is provided.
  • a customer data screening processing method comprising:
  • the customer data is filtered according to the customer characteristic data to obtain a target customer group, where the target customer group includes a target customer identifier;
  • the masking task with the abnormality is recorded as a breakpoint task.
  • the masking task is executed from the breakpoint task to obtain the unmasked target customer identifier;
  • the activity information is sent to the client terminal corresponding to the unmasked target customer identifier.
  • a customer data shielding processing device includes:
  • a receiving module configured to receive customer feature data uploaded by the service terminal
  • a screening module configured to filter customer data according to the customer characteristic data, to obtain a target customer group, where the target customer group includes a target customer identifier
  • the receiving module is further configured to receive an activity identifier uploaded by the service terminal and a corresponding multiple shielding type;
  • An obtaining module configured to acquire corresponding activity information according to the activity identifier
  • a task execution module configured to generate a masking task according to the mask type, and the calling thread performs a masking task on the target client identifier
  • the breakpoint operation module is configured to record the abnormally masked task as a breakpoint task if an abnormality occurs during the execution of the masking task, and execute the masking task from the breakpoint task when the thread starts to restart again.
  • the target customer ID of the shield and
  • a sending module configured to send the activity information to a client terminal corresponding to the unmasked target customer identifier.
  • a server comprising a memory and one or more processors, the memory storing computer readable instructions, the computer readable instructions being executed by the processor, causing the one or more processors to perform the following step:
  • the target customer group includes the target customer ID
  • the masking task with the abnormality is recorded as a breakpoint task.
  • the masking task is executed from the breakpoint task to obtain the unmasked target customer identifier;
  • the activity information is sent to the client terminal corresponding to the unmasked target customer identifier.
  • One or more non-transitory readable storage mediums storing computer readable instructions, when executed by one or more processors, cause the one or more processors to perform the following steps:
  • the customer data is filtered according to the customer characteristic data to obtain a target customer group, where the target customer group includes a target customer identifier;
  • the masking task with the abnormality is recorded as a breakpoint task.
  • the masking task is executed from the breakpoint task to obtain the unmasked target customer identifier;
  • the activity information is sent to the client terminal corresponding to the unmasked target customer identifier.
  • FIG. 1 is a hardware environment diagram of a customer data masking method in an embodiment
  • FIG. 2 is a flow chart of a method for shielding customer data in an embodiment
  • FIG. 3 is a schematic diagram of an activity plan page in an embodiment
  • FIG. 4 is a schematic diagram of a mask configuration page in an embodiment
  • Figure 5 is a block diagram of a server in one embodiment
  • Figure 6 is a block diagram of a customer data masking device in one embodiment
  • Figure 7 is a block diagram of a customer data masking device in another embodiment
  • Figure 8 is a block diagram of a customer data masking device in yet another embodiment.
  • the customer data mask processing method provided in the embodiment of the present application can be applied to the hardware environment as shown in FIG. 1.
  • the service terminal 102 is connected to the server 104 via a network.
  • the client terminal 106 is connected to the server 104 via a network.
  • the business person inputs the customer characteristic data required to locate the target customer group through the service terminal 102 in the location query page.
  • the service terminal 102 uploads the customer feature data to the server 104.
  • the server 104 filters the customer data based on the customer characteristic data to obtain a target customer group.
  • the server 104 generates prompt information that the target customer group is successfully located, and returns the prompt information to the service terminal 102.
  • the service personnel input the activity identifier in the activity plan page through the service terminal 102, and select multiple mask types corresponding to the activity identifier in the mask configuration page.
  • the server 104 generates a masking task according to the mask type, and the calling thread performs a masking task on the target client identifier. If screen If an exception occurs during the execution of the task, the mask task with the exception is recorded as a breakpoint task. When the thread starts again after the thread exits, the mask task is executed from the breakpoint task to obtain the unmasked target client identifier.
  • the server 104 acquires corresponding activity information according to the activity identifier, and sends the activity information to the client terminal 106 corresponding to the unmasked target client identifier.
  • a customer data mask processing method is provided. It should be understood that although the steps in the flowchart of FIG. 2 are sequentially displayed as indicated by the arrows, these steps are not inevitable. Execute in the order indicated by the arrows. Except as explicitly stated herein, the execution of these steps is not strictly limited, and may be performed in other sequences. Moreover, at least some of the steps in FIG. 2 may include a plurality of sub-steps or stages, which are not necessarily performed at the same time, but may be executed at different times, and the order of execution thereof is not necessarily This may be performed in sequence, but may be performed alternately or alternately with other steps or at least a portion of the sub-steps or stages of the other steps.
  • the method is applied to the server in FIG. 1 as an example, and specifically includes:
  • Step 202 Receive customer feature data uploaded by the service terminal.
  • Business people use the business terminal to access the server.
  • the location query page of the target customer group is displayed in the service terminal.
  • the business personnel input the customer characteristic data required to locate the target customer group in the location query page through the service terminal.
  • Customer characteristics data includes: age and gender.
  • the customer characteristic data can also include insurance types and insurance years.
  • Step 204 Filter customer data according to customer characteristic data to obtain a target customer group, where the target customer group includes a target customer identifier.
  • the server filters in the in-memory database according to the customer characteristic data, and the customer data is pre-stored in the in-memory database, and the customer data includes the customer identifier.
  • the plurality of customer identifiers corresponding to the customer characteristic data are obtained by screening, and the server marks the filtered customer identifiers as target customer identifiers, and generates target customer groups by using multiple target customer identifiers.
  • the customer identification included in the target customer group includes the customer identification of the existing customer and the customer identification of the new customer.
  • existing customers include customers who have already insured customers, customers who have purchased wealth management products, bank savings customers, and bank loan customers.
  • New customers include customers who have contact details but have not yet insured or have not yet purchased wealth management products.
  • the target customer group is located in a relational database based on customer characteristic data, the execution speed is very slow, and too many resources are consumed.
  • the customer data that the user locates the target customer group is stored in the in-memory database, and the filtering in the in-memory database according to the customer characteristic data is performed in the memory.
  • the time taken by the server to perform target customer group positioning in a single time can be up to the minute level, thereby effectively reducing the target customer group positioning time.
  • the server After the target customer group is successfully located, the server generates prompt information for successfully targeting the target customer group, and returns the prompt information to the service terminal.
  • Step 206 Receive an activity identifier uploaded by the service terminal and corresponding multiple shielding types.
  • the business person enters the activity identifier in the activity plan page through the business terminal.
  • the activity plan page is shown in Figure 3.
  • the event can be an insurance marketing campaign.
  • the business person can also configure other activities that are mutually exclusive with the activity in the activity plan page through the business terminal. If a mutual exclusion activity is configured, it means that the same customer can only enjoy one of the activities, and cannot enjoy two activities that are mutually exclusive. For example, activity one and activity two are mutually exclusive activities, and if the customer enjoys the discount of activity one, they no longer enjoy the discount of activity two.
  • the service personnel selects multiple mask types corresponding to the activity identifier in the mask configuration page through the service terminal.
  • the shielding configuration page is shown in Figure 4.
  • the shielding types include: bad customer shielding, taxi shielding, telephone unsubscribe shielding, executive phone shielding, long vehicle shielding, and re-blocking with the uploaded list in the last 3 months.
  • Step 208 Acquire corresponding activity information according to the activity identifier.
  • the server After receiving the activity identifier uploaded by the service terminal, the server obtains the corresponding message template according to the activity identifier.
  • the corresponding active message is generated by using the message module.
  • Step 210 Generate a masking task according to the mask type, and the calling thread performs a masking task on the target client identifier.
  • Step 212 If an exception occurs during the execution of the masking task, the masking task with the abnormality is recorded as a breakpoint task, and when the thread starts to restart again, the masking task is executed from the breakpoint task to obtain the unmasked target client. logo.
  • the server generates a corresponding masking task based on the type of mask. Multiple mask types can generate multiple masking tasks.
  • the server calling thread performs a shielding task on the target customer identifier in the target customer group, and shields the target customer identifier to shield the unnecessary customer identifier.
  • the server can call multiple threads, and use multiple threads to perform the screening task concurrently on the target client identity.
  • the server needs to re-execute all the masking tasks.
  • the server records the abnormally masked task record as a breakpoint task. When the server starts the masking task again, it only needs to continue execution from the breakpoint task, and it is not necessary to re-execute all the masking tasks. This eliminates the time spent on full-scale execution and effectively improves the efficiency of shielding processing.
  • Step 214 Send the activity information to the client terminal corresponding to the unmasked target customer identifier.
  • Untargeted target customer IDs can also be referred to as true target customer IDs.
  • the server obtains the corresponding client terminal identifier according to the untargeted target customer identifier.
  • the server sends the active message to the client terminal corresponding to the unmasked target customer identifier by using the client terminal identifier.
  • the service terminal uploads the customer feature data
  • the customer data is filtered according to the customer feature data, and then the target customer group is obtained.
  • the service terminal may also upload the activity identifier and the corresponding multiple shielding types, generate a corresponding shielding task according to the shielding type, and use the thread to perform a shielding task on the plurality of target customer identifiers in the target customer group, thereby shielding the unnecessary customers. If an exception occurs during the execution of the masking task, the masking task with the exception can be recorded as a breakpoint task.
  • the unprocessed masking task is continued from the breakpoint task, thereby eliminating the time-consuming task of performing all the shielding tasks, and effectively improving the efficiency of the customer data masking process.
  • the untargeted target customer ID is obtained. Obtaining a corresponding activity message according to the activity identifier, and then sending the activity information to the client terminal corresponding to the unmasked target client identifier, thereby transmitting the activity information to the service personnel The target customers that are really needed.
  • the masking task is generated according to the mask type
  • the step of the calling thread performing the masking task on the target client identifier includes: compiling according to the mask type, generating a mask file; generating a corresponding masking task according to the mask type, and starting multiple threads, A masking task is executed concurrently with the target client ID by calling the mask file by multiple threads.
  • the server may automatically compile according to the mask type, and perform the mask task by using the mask file generated by the automatic compilation. Therefore, the time consuming of the shielding process can be effectively reduced, and the efficiency of the shielding process can be improved.
  • the server uses Drools (a java-based rule engine) to compile the mask type, store it in a file in the form of a masking rule script, and generate a mask file.
  • the mask file can be a drl file.
  • the server loads the mask file into the memory, starts multiple threads, calls the mask file loaded in the memory through the thread, and multiple threads perform the mask task concurrently on the target client identifier.
  • the server can also use Drools to compile the mutual exclusion activities to generate a mutually exclusive file. Therefore, the mutual exclusion file can be used to further shield the target customer identifier that cannot enjoy the mutually exclusive activity.
  • the masking task is executed from the breakpoint task
  • the step of obtaining the unmasked target client identifier includes: calling the mask log, and recording the mask task execution status in the mask log; The task execution status is found to be a breakpoint task and an unexecuted mask task.
  • the server records the corresponding masked log when the masking task is executed, and records the execution status of the masked task in the masked log. If an exception occurs during the execution of the masking task, causing the masking task to be interrupted and cannot continue execution, the server records the abnormally masked task as a breakpoint task.
  • the server invokes the masking log, and searches for the breakpoint task according to the blocked task execution status recorded in the masked log, and the unexecuted masking task.
  • the server uses multiple threads to start from the breakpoint task and continues to perform concurrent operations on the unexecuted masked tasks to obtain the unmasked target client identifier. This eliminates the need to perform full replenishment of all masking tasks, and finds the breakpoint task to continue execution at the breakpoint task, effectively preventing the leaking execution and mis-execution of the masking task, effectively improving the customer data masking process. effectiveness.
  • the method further includes: returning, to the service terminal, the prompt information of the target customer group positioning success; and retrieving the corresponding target customer personal information according to the target customer identifier;
  • the business terminal hides the target customer identification and the target customer personal information.
  • the server after the service terminal uploads the customer feature data to the server, the server performs screening in the in-memory database according to the customer feature data, and obtains multiple client identifiers corresponding to the customer feature data.
  • the server marks the filtered customer ID as the target customer ID and uses multiple target customer IDs to generate the target customer group. This completes the positioning of the target customer base.
  • the server After the target customer group is successfully located, the server generates prompt information for successfully targeting the target customer group, and returns the prompt information to the service terminal.
  • the server can retrieve the corresponding target customer personal information in the in-memory database or the relational data according to the target customer identifier, thereby obtaining the personal information of the plurality of target customers in the target customer group. Since the location request sent by the service terminal to the target customer group has not been audited by the audit terminal, in order to effectively prevent the customer information from being leaked, the server hides the target customer identifier and the target customer personal information in the target customer group from the service terminal. The server only returns the prompt information for successfully targeting the target customer group to the service terminal, but the target information and the target customer personal information are not included in the prompt information. This not only enables the business personnel to understand the positioning status of the target customer group, but also effectively protects the customer's personal information from being arbitrarily leaked.
  • the method further includes: obtaining new customer data and a customer group list; adding new customer data to the customer group list; adding a comment field to the customer group list; receiving the service terminal's weight on the memo field Naming; adding a customer tag to the newly added customer data by using the renamed memo field; the step of filtering the customer data according to the customer characteristic data includes: filtering the newly added customer data according to the customer characteristic data and the customer tag, and adding the customer data Screen out targets Customer identification.
  • the newly added customer data includes customer data from other platforms and data of new customers. Since the target customer group can only be filtered according to the specific customer label, if the new customer data lacks the corresponding customer label and the new customer data needs to be filtered, then the developer needs to manually write the code to Add customer data to add the corresponding customer label. As a result, the processing of new customer data is less efficient.
  • the server adds the new customer data to the customer group list.
  • the server adds a comment field to the customer group list, where the memo field has no specific meaning.
  • the business person uses the business terminal to rename the memo field and modify the memo field to its desired customer tag name.
  • Customer tags can be used to characterize a customer, for example, a customer tag is gender or insurance.
  • the server adds the corresponding field value to the renamed memo field based on the new customer data. This eliminates the need to manually write code through the developer to add the appropriate customer label for new customer data. Therefore, the server can filter the newly added customer data according to the customer characteristic data and the customer label, and then filter the target customer identifier in the newly added customer data.
  • a server 500 includes a processor 501, an internal memory 502, a non-volatile storage medium 503, and a network interface 504 that are coupled by a system bus.
  • the operating system 5031 and the computer readable instructions 5032 are stored in the non-volatile storage medium 503 of the server.
  • the processor 501 of the server 500 is for providing computing and control capabilities, and the internal memory 502 of the server 500 provides an environment for the operation of the computer readable instructions 5032, which when executed by the processor 501, may cause the processor 501 to perform a A customer data masking method.
  • the network interface 504 of the server 500 is configured to communicate with an external terminal through a network connection, such as receiving a mask type uploaded by the terminal, and transmitting an activity message to the client terminal.
  • the server 500 can be implemented by a stand-alone server or a server cluster composed of a plurality of servers. It will be understood by those skilled in the art that the structure shown in FIG. 5 is only a block diagram of a part of the structure related to the solution of the present application, and does not constitute a limitation on the server to which the solution of the present application is applied.
  • the specific server may include More or fewer components are shown in the figures, or some components are combined, or have different component arrangements.
  • a customer data mask processing apparatus is provided.
  • the receiving module 602 is configured to receive customer feature data uploaded by the service terminal.
  • the screening module 604 is configured to filter customer data according to customer characteristic data to obtain a target customer group, where the target customer group includes a target customer identifier.
  • the receiving module 602 is further configured to receive an activity identifier uploaded by the service terminal and corresponding multiple shielding types.
  • the obtaining module 606 is configured to obtain corresponding activity information according to the activity identifier.
  • the task execution module 608 is configured to generate a masking task according to the mask type, and the calling thread performs a masking task on the target client identifier.
  • the breakpoint operation module 610 is configured to: if an abnormality occurs during the execution of the masking task, record the masking task with the abnormality as a breakpoint task, and when the thread starts to restart again, start the screening task from the breakpoint task, and obtain the un-obtained task.
  • the target customer ID that is blocked.
  • the sending module 612 is configured to send the activity information to the client terminal corresponding to the unmasked target client identifier.
  • the task execution module 608 is further configured to compile according to the mask type, generate a mask file, generate a corresponding mask task according to the mask type, start multiple threads, and execute the concurrent execution of the target client identifier by calling the mask file by multiple threads. Block the task.
  • the breakpoint operation module 610 is further configured to invoke a mask log, the masked log records the execution status of the masked task; the breakpoint task is searched according to the blocked task execution status; and the unmasked task is not executed; and the thread starts again after the thread exits. At the same time, multiple threads are used to continue the concurrent operation of the unexecuted masking task from the breakpoint task, and the unmasked target client identifier is obtained.
  • the sending module 612 is further configured to return to the service terminal the prompt information that the target customer group is successfully located.
  • the device further includes: a retrieval module 614 and a hiding module 616, where:
  • the retrieval module 614 is configured to retrieve corresponding target customer personal information according to the target customer identifier.
  • the hiding module 616 is configured to hide the target customer identifier and the target customer personal letter from the service terminal. interest.
  • the obtaining module 606 is further configured to obtain new customer data and a customer group list; as shown in FIG. 8, the device further includes:
  • Add module 618 for adding new customer data to the customer group list; adding a comment field to the customer group list.
  • the receiving module 602 is further configured to receive a renaming of the memo field by the service terminal.
  • the add module is also used to add customer tags to new customer data using the renamed memo field.
  • the screening module 604 is further configured to filter the newly added customer data according to the customer characteristic data and the customer label, and filter the target customer identifier in the newly added customer data.
  • the non-volatile computer readable storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM), or the like.
  • the technical features of the above embodiments may be arbitrarily combined. For the sake of brevity of description, all possible combinations of the technical features in the above embodiments are not described. However, as long as there is no contradiction in the combination of these technical features, It is considered to be the range described in this specification.

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Abstract

一种客户数据屏蔽处理方法,包括:接收业务终端上传的客户特征数据(202);根据客户特征数据对客户数据进行筛选,得到目标客户群,目标客户群中包括目标客户标识(204);接收业务终端上传的活动标识和对应的多个屏蔽类型(206);根据活动标识获取对应的活动信息(208);根据屏蔽类型生成屏蔽任务,调用线程对目标客户标识执行屏蔽任务(210);若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识(212);将活动信息发送至未被屏蔽的目标客户标识对应的客户终端(214)。

Description

客户数据屏蔽处理方法和装置
本申请要求于2016年12月28日提交中国专利局、申请号为201611239447X、发明名称为“客户数据屏蔽处理方法和装置”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。
技术领域
本申请涉及互联网技术领域,特别是涉及一种客户数据屏蔽处理方法和装置。
背景技术
目前保险已经深入到人们的生活,随着保险类型的增加以及投保人数的增加,保险公司后台数据库中存储的客户数据也是与日俱增。业务人员在向客户推广某些活动时,需要对某些客户数据进行屏蔽。例如,对黑名单中的客户数据进行屏蔽、对退订活动消息的客户数据进行屏蔽以及对三个月内已推送过活动消息的客户数据进行屏蔽等。通常在推广一项活动时,需要对客户数据进行多种屏蔽处理。传统的方式中,业务人员不能手动选择需要进行的屏蔽处理,只能由后台按照默认方式多次进行的屏蔽处理,使得屏蔽耗时较长。并且,如果在屏蔽处理过程中出现异常,后台也只能重新执行所有的屏蔽处理。从而导致屏蔽处理的效率下降。
发明内容
根据本申请公开的各种实施例,提供一种客户数据屏蔽处理方法和装置。
一种客户数据屏蔽处理方法,所述方法包括:
接收业务终端上传的客户特征数据;
根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目标客户群中包括目标客户标识;
接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
根据所述活动标识获取对应的活动信息;
根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
一种客户数据屏蔽处理装置,包括:
接收模块,用于接收业务终端上传的客户特征数据;
筛选模块,用于根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目标客户群中包括目标客户标识;
所述接收模块还用于接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
获取模块,用于根据所述活动标识获取对应的活动信息;
任务执行模块,用于根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
断点操作模块,用于若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
发送模块,用于将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
一种服务器,包括存储器和一个或多个处理器,所述存储器中储存有计算机可读指令,所述计算机可读指令被所述处理器执行时,使得所述一个或多个处理器执行以下步骤:
接收业务终端上传的客户特征数据;
根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目 标客户群中包括目标客户标识;
接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
根据所述活动标识获取对应的活动信息;
根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
一个或多个存储有计算机可读指令的非易失性可读存储介质,所述计算机可读指令被一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:
接收业务终端上传的客户特征数据;
根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目标客户群中包括目标客户标识;
接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
根据所述活动标识获取对应的活动信息;
根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
本申请的一个或多个实施例的细节在下面的附图和描述中提出。本申请的其它特征、目的和优点将从说明书、附图以及权利要求书变得明显。
附图说明
为了更清楚地说明本申请实施例或现有技术中的技术方案,下面将对实施例或现有技术描述中所需要使用的附图作简单地介绍,显而易见地,下面描述中的附图仅仅是本申请的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据这些附图获得其他的附图。
图1为一个实施例中客户数据屏蔽方法的硬件环境图;
图2为一个实施例中客户数据屏蔽方法的流程图;
图3为一个实施例中活动方案页面的示意图;
图4为一个实施例中屏蔽配置页面的示意图;
图5为一个实施例中服务器的框图;
图6为一个实施例中客户数据屏蔽装置的框图;
图7为另一个实施例中客户数据屏蔽装置的框图;
图8为再一个实施例中客户数据屏蔽装置的框图。
具体实施方式
为了使本申请的目的、技术方案及优点更加清楚明白,以下结合附图及实施例,对本申请进行进一步详细说明。应当理解,此处描述的具体实施例仅仅用以解释本申请,并不用于限定本申请。
本申请实施例中所提供的客户数据屏蔽处理方法可以应用于如图1所示的硬件环境中。其中,业务终端102通过网络与服务器104进行连接。客户终端106通过网络与服务器104连接。业务人员通过业务终端102在定位查询页面中输入定位目标客户群所需要的客户特征数据。业务终端102将客户特征数据上传至服务器104。服务器104根据客户特征数据对客户数据进行筛选,得到目标客户群。服务器104生成目标客户群定位成功的提示信息,并且向业务终端102返回该提示信息。业务人员通过业务终端102在活动方案页面中输入活动标识,在屏蔽配置页面中选择与活动标识对应的多个屏蔽类型。服务器104根据屏蔽类型生成屏蔽任务,调用线程对目标客户标识执行屏蔽任务。若屏 蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识。服务器104根据活动标识获取对应的活动信息,将活动信息发送至未被屏蔽的目标客户标识对应的客户终端106。
在一个实施例中,如图2所示,提供了一种客户数据屏蔽处理方法,应该理解的是,虽然图2的流程图中的各个步骤按照箭头的指示依次显示,但是这些步骤并不是必然按照箭头指示的顺序依次执行。除非本文中有明确的说明,这些步骤的执行并没有严格的顺序限制,其可以以其他的顺序执行。而且,图2中的至少一部分步骤可以包括多个子步骤或者多个阶段,这些子步骤或者阶段并不必然是在同一时刻执行完成,而是可以在不同的时刻执行,其执行顺序也不必然是依次进行,而是可以与其他步骤或者其他步骤的子步骤或者阶段的至少一部分轮流或者交替地执行。以该方法应用于图1中的服务器为例进行说明,具体包括:
步骤202,接收业务终端上传的客户特征数据。
业务人员利用业务终端访问服务器。业务终端中显示目标客户群的定位查询页面。业务人员通过业务终端在定位查询页面中输入定位目标客户群所需要的客户特征数据。客户特征数据包括:年龄和性别等。为了进一步精确定位目标客户群,客户特征数据还可以包括险种和投保年限等。
步骤204,根据客户特征数据对客户数据进行筛选,得到目标客户群,目标客户群中包括目标客户标识。
服务器根据客户特征数据在内存数据库中进行筛选,内存数据库中预先存入了客户数据,客户数据包括客户标识。通过筛选得到与客户特征数据对应的多个客户标识,服务器将筛选出的客户标识标记为目标客户标识,利用多个目标客户标识生成目标客户群。其中目标客户群中包括的客户标识包括既有客户的客户标识和新客户的客户标识。其中,既有客户包括已投保客户的客户、已购买理财产品客户、银行储蓄客户以及银行贷款客户等。新客户包括留有联系方式却尚未投保或尚未购买理财产品的客户等。
在传统的方式中,海量的客户数据是存储在关系型数据库中的,如果根据客户特征数据在关系型数据库中进行检索来定位目标客户群,执行速度非常缓慢,同时也会耗费过多的资源。本实施例中,用户对目标客户群进行定位的客户数据是存储在内存数据库中的,而且根据客户特征数据在内存数据库中进行筛选是在内存中进行的。服务器单次执行目标客户群定位的耗时可以将至分钟级,由此有效降低了目标客户群定位耗时。
服务器在目标客户群定位成功之后,生成目标客户群定位成功的提示信息,并且向业务终端返回该提示信息。
步骤206,接收业务终端上传的活动标识和对应的多个屏蔽类型。
业务人员通过业务终端在活动方案页面中输入活动标识。活动方案页面如图3所示,例如,活动可以是保险营销活动。业务人员还可以通过业务终端在活动方案页面中配置与该活动相互斥的其他活动。如果配置了互斥活动,则表示同一客户只能享受其中一项活动,不能同时享受互斥的两项活动。例如,活动一与活动二为互斥活动,客户如果享受了活动一的优惠,则不再享受活动二的优惠。
业务人员通过业务终端在屏蔽配置页面中选择与活动标识对应的多个屏蔽类型。屏蔽配置页面如图4所示,屏蔽类型包括:不良客户屏蔽、出租车屏蔽、电话退订屏蔽、高管电话屏蔽、车辆时间过长屏蔽以及与最近3个月已上载名单除重屏蔽等。
步骤208,根据活动标识获取对应的活动信息。
服务器在接收到业务终端上传的活动标识之后,根据活动标识获取对应的消息模板。利用消息模块生成对应的活动消息。
步骤210,根据屏蔽类型生成屏蔽任务,调用线程对目标客户标识执行屏蔽任务。
步骤212,若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识。
服务器根据屏蔽类型生成相应的屏蔽任务。多个屏蔽类型可以生成多个屏蔽任务。服务器调用线程对目标客户群中的目标客户标识执行屏蔽任务,对目标客户标识进行屏蔽处理,以此屏蔽掉不需要的客户标识。为了有效提高屏蔽处理效率,服务器可以调用多个线程,利用多个线程对目标客户标识并发执行屏蔽任务。
如果在屏蔽任务的执行过程中出现异常,屏蔽任务中断,线程会退出执行屏蔽任务,服务器需要重新启动线程来执行屏蔽任务。在传统的方式中,如果屏蔽任务被中断,服务器需要对所有的屏蔽任务重新执行。本实施例中,服务器在屏蔽任务中断后,服务器将出现异常的屏蔽任务记录记录为断点任务。当服务器再次启动屏蔽任务时,只需要从断点任务开始继续执行,不需要对所有的屏蔽任务全部重新执行。由此省去了全量补执行所耗费的时间,有效提高了屏蔽处理效率。
步骤214,将活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
服务器通过线程执行完所有的屏蔽任务之后,得到未被屏蔽的目标客户标识。未被屏蔽的目标客户标识也可以称为真正的目标客户标识。服务器根据未被屏蔽的目标客户标识获取对应的客户终端标识。服务器利用客户终端标识将活动消息发送至未被屏蔽的目标客户标识对应的客户终端。
本实施例中,在业务终端上传客户特征数据之后,会根据客户特征数据对客户数据进行筛选,继而得到目标客户群。业务终端还可以上传活动标识和对应的多个屏蔽类型,根据屏蔽类型生成相应的屏蔽任务,利用线程对目标客户群中的多个目标客户标识执行屏蔽任务,以此屏蔽掉不需要的客户。在屏蔽任务的执行过程中如果出现了异常,可以将出现异常的屏蔽任务记录为断点任务。当线程退出后再次启动时时,从断点任务开始继续执行未处理的屏蔽任务,由此免去了全量补执行所有屏蔽任务的耗时,有效提高了客户数据屏蔽处理的效率。在所有的屏蔽任务执行完毕之后,得到未被屏蔽的目标客户标识。根据活动标识获取对应的活动消息,继而将活动信息发送至未被屏蔽的目标客户标识所对应的客户终端,从而将活动信息发送给业务人员 真正所需要的目标客户。
在一个实施例中,根据屏蔽类型生成屏蔽任务,调用线程对目标客户标识执行屏蔽任务的步骤包括:根据屏蔽类型进行编译,生成屏蔽文件;根据屏蔽类型生成对应的屏蔽任务,启动多个线程,通过多个线程调用屏蔽文件对目标客户标识并发执行屏蔽任务。
在传统的方式中,如果想对目标客户群中的目标客户标识进行有效屏蔽,需要通过硬编码的方式逐一对每个过滤类型进行手动编译,操作不方便,也降低了屏蔽处理的效率。
本实施例中,服务器接收到业务终端上传的屏蔽类型之后,可以根据屏蔽类型进行自动编译,利用自动编译生成的屏蔽文件执行屏蔽任务。从而能够有效降低屏蔽处理的耗时,提高屏蔽处理的效率。具体的,服务器利用Drools(一个基于java的规则引擎)对屏蔽类型进行编译,以屏蔽规则脚本的形式存放在文件中,进而生成屏蔽文件。其中,屏蔽文件可以是drl文件。服务器将屏蔽文件加载至内存,启动多个线程,通过线程来调用内存中已加载的屏蔽文件,多个线程对目标客户标识并发执行屏蔽任务。进一步的,服务器还可以利用Drools对互斥活动进行编译,生成互斥文件。从而可以利用互斥文件对不能享受互斥活动的目标客户标识进一步进行屏蔽处理。
在一个实施例中,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识的步骤包括:调用屏蔽日志,屏蔽日志中记录了屏蔽任务执行状况;根据屏蔽任务执行状况查找断点任务以及未执行的屏蔽任务;当线程退出后再次启动时,利用多个线程从断点任务开始继续对未执行的屏蔽任务进行并发操作,得到未被屏蔽的目标客户标识。
本实施例中,服务器在执行屏蔽任务时记录了相应的屏蔽日志,屏蔽日志中记录了屏蔽任务执行状况。如果屏蔽任务在执行过程中出现异常,导致屏蔽任务中断不能继续执行,服务器将出现异常的屏蔽任务记录为断点任务。当服务器再次执行该活动标识对应的屏蔽任务时,服务器调用屏蔽日志,根据屏蔽日志中记载的屏蔽任务执行状况来查找断点任务以及未执行的屏蔽任 务。服务器利用多个线程从断点任务开始,继续对未执行的屏蔽任务进行并发操作,得到未被屏蔽的目标客户标识。由此省去了对所有屏蔽任务进行全量补执行的时间,而且通过查找断点任务,在断点任务开始继续执行,有效防止屏蔽任务的漏执行和误执行等,有效提高了客户数据屏蔽处理效率。
在一个实施例中,在利用多个目标客户标识生成目标客户群的步骤之后,还包括:向业务终端返回目标客户群定位成功的提示信息;根据目标客户标识检索对应的目标客户个人信息;对业务终端隐藏目标客户标识以及目标客户个人信息。
本实施例中,业务终端向服务器上传客户特征数据后,服务器根据客户特征数据在内存数据库中进行筛选,得到与客户特征数据对应的多个客户标识。服务器将筛选出的客户标识标记为目标客户标识,利用多个目标客户标识生成目标客户群。由此完成目标客户群的定位。服务器在目标客户群定位成功之后,生成目标客户群定位成功的提示信息,并且向业务终端返回该提示信息。
服务器根据目标客户标识可以在内存数据库或者关系型数据中检索对应的目标客户个人信息,由此得到目标客户群中多个目标客户的个人信息。由于业务终端发送的对目标客户群的定位请求尚未经过审核终端的审核,为了有效防止客户信息被泄露,服务器对业务终端隐藏目标客户群中的目标客户标识以及目标客户个人信息。服务器只是向业务终端返回目标客户群定位成功的提示信息,但是提示信息中并不包括目标客户标识以及目标客户个人信息。由此既可以使得业务人员了解到目标客户群的定位状况,也可以有效保护客户个人信息不被随意泄露。
在一个实施例中,该方法还包括:获取新增客户数据以及客户群列表;将新增客户数据添加至客户群列表中;在客户群列表中增加备注字段;接收业务终端对备注字段的重命名;利用重命名的备注字段对新增客户数据添加客户标签;根据客户特征数据对客户数据进行筛选的步骤包括:根据客户特征数据和客户标签对新增客户数据进行筛选,在新增客户数据中筛选出目标 客户标识。
本实施例中,新增客户数据包括来源于其他平台的客户数据以及新客户的数据等。由于对目标客户群进行筛选时只能根据特定的客户标签进行筛选,如果新增客户数据缺乏相应的客户标签,还需要对新增客户数据进行筛选的话,那么就需要研发人员手动编写代码来为新增客户数据增加相应的客户标签。由此导致新增客户数据的处理效率较低。
本实施例中,服务器在获取到新增客户数据后,将新增客户数据添加至客户群列表中。服务器在客户群列表中增加备注字段,其中备注字段无特定含义。业务人员利用业务终端对备注字段进行重命名,将备注字段修改为其所需的客户标签名称。客户标签可以用来表征客户特征,例如,客户标签为性别或险种等。服务器根据新增客户数据为重命名的备注字段添加相应的字段值。由此无需通过研发人员手动编写代码即可为新增客户数据添加了相应的客户标签。从而使得服务器可以根据客户特征数据和客户标签对新增客户数据进行筛选,继而在新增客户数据中筛选出目标客户标识。
在一个实施例中,如图5所示,提供了一种服务器500,包括通过系统总线连接的处理器501、内存储器502、非易失性存储介质503和网络接口504。其中,该服务器的非易失性存储介质503中存储有操作系统5031和计算机可读指令5032。服务器500的处理器501用于提供计算和控制能力,服务器500的内存储器502为计算机可读指令5032的运行提供环境,计算机可读指令5032被处理器501执行时,可使得处理器501执行一种客户数据屏蔽处理方法。服务器500的网络接口504用于据以与外部的终端通过网络连接通信,比如接收终端上传的屏蔽类型,向客户终端发送活动消息等。服务器500可以用独立的服务器或者是多个服务器组成的服务器集群来实现。本领域技术人员可以理解,图5中示出的结构,仅仅是与本申请方案相关的部分结构的框图,并不构成对本申请方案所应用于其上的服务器的限定,具体的服务器可以包括比图中所示更多或更少的部件,或者组合某些部件,或者具有不同的部件布置。
在一个实施例中,如图6所示,提供了一种客户数据屏蔽处理装置,包 括:接收模块602、筛选模块604、获取模块606、任务执行模块608、断点操作模块610和发送模块612,其中:
接收模块602,用于接收业务终端上传的客户特征数据。
筛选模块604,用于根据客户特征数据对客户数据进行筛选,得到目标客户群,目标客户群中包括目标客户标识。
接收模块602还用于接收业务终端上传的活动标识和对应的多个屏蔽类型。
获取模块606,用于根据活动标识获取对应的活动信息。
任务执行模块608,用于根据屏蔽类型生成屏蔽任务,调用线程对目标客户标识执行屏蔽任务。
断点操作模块610,用于若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识。
发送模块612,用于将活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
在一个实施例中,任务执行模块608还用于根据屏蔽类型进行编译,生成屏蔽文件;根据屏蔽类型生成对应的屏蔽任务,启动多个线程,通过多个线程调用屏蔽文件对目标客户标识并发执行屏蔽任务。
在一个实施例中,断点操作模块610还用于调用屏蔽日志,屏蔽日志中记录了屏蔽任务执行状况;根据屏蔽任务执行状况查找断点任务以及未执行的屏蔽任务;当线程退出后再次启动时,利用多个线程从断点任务开始继续对未执行的屏蔽任务进行并发操作,得到未被屏蔽的目标客户标识。
在一个实施例中,发送模块612还用于向业务终端返回目标客户群定位成功的提示信息;如图7所示,该装置还包括:检索模块614和隐藏模块616,其中:
检索模块614,用于根据目标客户标识检索对应的目标客户个人信息。
隐藏模块616,用于对业务终端隐藏目标客户标识以及目标客户个人信 息。
在一个实施例中,获取模块606还用于获取新增客户数据以及客户群列表;如图8所示,该装置还包括:
添加模块618,用于将新增客户数据添加至客户群列表中;在客户群列表中增加备注字段。
接收模块602还用于接收业务终端对备注字段的重命名。
添加模块还用于利用重命名的备注字段对新增客户数据添加客户标签。
筛选模块604还用于根据客户特征数据和客户标签对新增客户数据进行筛选,在新增客户数据中筛选出目标客户标识。
本领域普通技术人员可以理解实现上述实施例方法中的全部或部分流程,是可以通过计算机可读指令来指令相关的硬件来完成,所述的程序可存储于一非易失性计算机可读取存储介质中,该程序在执行时,可包括如上述各方法的实施例的流程。其中,非易失性计算机可读取存储介质可为磁碟、光盘、只读存储记忆体(Read-Only Memory,ROM)等。以上实施例的各技术特征可以进行任意的组合,为使描述简洁,未对上述实施例中的各个技术特征所有可能的组合都进行描述,然而,只要这些技术特征的组合不存在矛盾,都应当认为是本说明书记载的范围。
以上实施例仅表达了本申请的几种实施方式,其描述较为具体和详细,但并不能因此而理解为对发明专利范围的限制。应当指出的是,对于本领域的普通技术人员来说,在不脱离本申请构思的前提下,还可以做出若干变形和改进,这些都属于本申请的保护范围。因此,本申请专利的保护范围应以所附权利要求为准。

Claims (20)

  1. 一种客户数据屏蔽处理方法,所述方法包括:
    接收业务终端上传的客户特征数据;
    根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目标客户群中包括目标客户标识;
    接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
    根据所述活动标识获取对应的活动信息;
    根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
    若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
    将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
  2. 根据权利要求1所述的方法,其特征在于,所述根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务的步骤包括:
    根据所述屏蔽类型进行编译,生成屏蔽文件;及
    根据屏蔽类型生成对应的屏蔽任务,启动多个线程,通过多个线程调用所述屏蔽文件对所述目标客户标识并发执行屏蔽任务。
  3. 根据权利要求1所述的方法,其特征在于,所述当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识的步骤包括:
    调用屏蔽日志,所述屏蔽日志中记录了屏蔽任务执行状况;
    根据所述屏蔽任务执行状况查找断点任务以及未执行的屏蔽任务;及
    当线程退出后再次启动时,利用多个线程从所述断点任务开始继续对未执行的屏蔽任务进行并发操作,得到未被屏蔽的目标客户标识。
  4. 根据权利要求1所述的方法,其特征在于,在所述利用所述多个目标客户标识生成目标客户群的步骤之后,还包括:
    向所述业务终端返回所述目标客户群定位成功的提示信息;
    根据所述目标客户标识检索对应的目标客户个人信息;及
    对所述业务终端隐藏所述目标客户标识以及所述目标客户个人信息。
  5. 根据权利要求1所述的方法,其特征在于,所述方法还包括:
    获取新增客户数据以及客户群列表;
    将所述新增客户数据添加至客户群列表中;
    在所述客户群列表中增加备注字段;
    接收所述业务终端对所述备注字段的重命名;
    利用重命名的备注字段对所述新增客户数据添加客户标签;
    所述根据所述客户特征数据对客户数据进行筛选的步骤包括:及
    根据所述客户特征数据和所述客户标签对新增客户数据进行筛选,在所述新增客户数据中筛选出目标客户标识。
  6. 一种客户数据屏蔽处理装置,其特征在于,所述装置包括:
    接收模块,用于接收业务终端上传的客户特征数据;
    筛选模块,用于根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目标客户群中包括目标客户标识;
    所述接收模块还用于接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
    获取模块,用于根据所述活动标识获取对应的活动信息;
    任务执行模块,用于根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
    断点操作模块,用于若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
    发送模块,用于将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
  7. 根据权利要求6所述的装置,其特征在于,所述任务执行模块还用于 根据所述屏蔽类型进行编译,生成屏蔽文件;及根据屏蔽类型生成对应的屏蔽任务,启动多个线程,通过多个线程调用所述屏蔽文件对所述目标客户标识并发执行屏蔽任务。
  8. 根据权利要求6所述的装置,其特征在于,所述断点操作模块还用于调用屏蔽日志,所述屏蔽日志中记录了屏蔽任务执行状况;根据所述屏蔽任务执行状况查找断点任务以及未执行的屏蔽任务;及当线程退出后再次启动时,利用多个线程从所述断点任务开始继续对未执行的屏蔽任务进行并发操作,得到未被屏蔽的目标客户标识。
  9. 根据权利要求6所述的装置,其特征在于,所述发送模块还用于向所述业务终端返回所述目标客户群定位成功的提示信息;
    所述装置还包括:
    检索模块,用于根据所述目标客户标识检索对应的目标客户个人信息;及
    隐藏模块,用于对所述业务终端隐藏所述目标客户标识以及所述目标客户个人信息。
  10. 根据权利要求6所述的装置,其特征在于,所述获取模块还用于获取新增客户数据以及客户群列表;
    所述装置还包括:
    添加模块,用于将所述新增客户数据添加至客户群列表中;在所述客户群列表中增加备注字段;
    所述接收模块还用于接收所述业务终端对所述备注字段的重命名;
    所述添加模块还用于利用重命名的备注字段对所述新增客户数据添加客户标签;及
    所述筛选模块还用于根据所述客户特征数据和所述客户标签对新增客户数据进行筛选,在所述新增客户数据中筛选出目标客户标识。
  11. 一种服务器,包括存储器和一个或多个处理器,所述存储器中储存有计算机可读指令,所述计算机可读指令被所述处理器执行时,使得所述一 个或多个处理器执行以下步骤:
    接收业务终端上传的客户特征数据;
    根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目标客户群中包括目标客户标识;
    接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
    根据所述活动标识获取对应的活动信息;
    根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
    若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
    将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
  12. 根据权利要求11所述的服务器,其特征在于,所述计算机可读指令被所述处理器执行时,使得所述一个或多个处理器执行以下步骤:
    根据所述屏蔽类型进行编译,生成屏蔽文件;及
    根据屏蔽类型生成对应的屏蔽任务,启动多个线程,通过多个线程调用所述屏蔽文件对所述目标客户标识并发执行屏蔽任务。
  13. 根据权利要求11所述的服务器,其特征在于,所述计算机可读指令被所述处理器执行时,使得所述一个或多个处理器执行以下步骤:
    调用屏蔽日志,所述屏蔽日志中记录了屏蔽任务执行状况;
    根据所述屏蔽任务执行状况查找断点任务以及未执行的屏蔽任务;及
    当线程退出后再次启动时,利用多个线程从所述断点任务开始继续对未执行的屏蔽任务进行并发操作,得到未被屏蔽的目标客户标识。
  14. 根据权利要求11所述的服务器,其特征在于,所述计算机可读指令被所述处理器执行时,使得所述一个或多个处理器执行以下步骤:
    向所述业务终端返回所述目标客户群定位成功的提示信息;
    根据所述目标客户标识检索对应的目标客户个人信息;及
    对所述业务终端隐藏所述目标客户标识以及所述目标客户个人信息。
  15. 根据权利要求11所述的服务器,其特征在于,所述计算机可读指令被所述处理器执行时,使得所述一个或多个处理器执行以下步骤:
    获取新增客户数据以及客户群列表;
    将所述新增客户数据添加至客户群列表中;
    在所述客户群列表中增加备注字段;
    接收所述业务终端对所述备注字段的重命名;
    利用重命名的备注字段对所述新增客户数据添加客户标签;
    所述根据所述客户特征数据对客户数据进行筛选的步骤包括:及
    根据所述客户特征数据和所述客户标签对新增客户数据进行筛选,在所述新增客户数据中筛选出目标客户标识。
  16. 一个或多个存储有计算机可读指令的非易失性可读存储介质,所述计算机可读指令被一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:
    接收业务终端上传的客户特征数据;
    根据所述客户特征数据对客户数据进行筛选,得到目标客户群,所述目标客户群中包括目标客户标识;
    接收所述业务终端上传的活动标识和对应的多个屏蔽类型;
    根据所述活动标识获取对应的活动信息;
    根据所述屏蔽类型生成屏蔽任务,调用线程对所述目标客户标识执行屏蔽任务;
    若屏蔽任务的执行过程中出现异常,则将出现异常的屏蔽任务记录为断点任务,当线程退出后再次启动时,从断点任务开始执行屏蔽任务,得到未被屏蔽的目标客户标识;及
    将所述活动信息发送至未被屏蔽的目标客户标识对应的客户终端。
  17. 根据权利要求16所述的存储介质,其特征在于,所述计算机可读指令被一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:
    根据所述屏蔽类型进行编译,生成屏蔽文件;及
    根据屏蔽类型生成对应的屏蔽任务,启动多个线程,通过多个线程调用所述屏蔽文件对所述目标客户标识并发执行屏蔽任务。
  18. 根据权利要求16所述的存储介质,其特征在于,所述计算机可读指令被一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:调用屏蔽日志,所述屏蔽日志中记录了屏蔽任务执行状况;
    根据所述屏蔽任务执行状况查找断点任务以及未执行的屏蔽任务;及
    当线程退出后再次启动时,利用多个线程从所述断点任务开始继续对未执行的屏蔽任务进行并发操作,得到未被屏蔽的目标客户标识。
  19. 根据权利要求16所述的存储介质,其特征在于,所述计算机可读指令被一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:
    向所述业务终端返回所述目标客户群定位成功的提示信息;
    根据所述目标客户标识检索对应的目标客户个人信息;及
    对所述业务终端隐藏所述目标客户标识以及所述目标客户个人信息。
  20. 根据权利要求16所述的存储介质,其特征在于,所述计算机可读指令被一个或多个处理器执行时,使得所述一个或多个处理器执行以下步骤:
    获取新增客户数据以及客户群列表;
    将所述新增客户数据添加至客户群列表中;
    在所述客户群列表中增加备注字段;
    接收所述业务终端对所述备注字段的重命名;
    利用重命名的备注字段对所述新增客户数据添加客户标签;
    所述根据所述客户特征数据对客户数据进行筛选的步骤包括:及
    根据所述客户特征数据和所述客户标签对新增客户数据进行筛选,在所述新增客户数据中筛选出目标客户标识。
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