WO2018027618A1 - Data acquisition method for call recording technology and recording system - Google Patents
Data acquisition method for call recording technology and recording system Download PDFInfo
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- WO2018027618A1 WO2018027618A1 PCT/CN2016/094275 CN2016094275W WO2018027618A1 WO 2018027618 A1 WO2018027618 A1 WO 2018027618A1 CN 2016094275 W CN2016094275 W CN 2016094275W WO 2018027618 A1 WO2018027618 A1 WO 2018027618A1
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
- H04M1/656—Recording arrangements for recording a message from the calling party for recording conversations
Definitions
- the embodiment of the present invention is inconvenient for encountering important information records when performing a current voice call. It is necessary to provide a kind of record keyword, when the user automatically detects whether the keyword is included when using the telephone call, so that the phone can convert the voice record into text information, which is convenient for saving and using, and can also facilitate the timely and effective collection by the manufacturer.
- the use of related technology when the user automatically detects whether the keyword is included when using the telephone call.
- the embodiment of the invention further provides a recording system, the recording system comprising:
- the invention records the keyword, and when the user uses the telephone call to automatically detect whether the keyword is included, the phone can convert the voice record into text information, which is convenient for saving and using, and can also facilitate the timely and effective collection of relevant technologies by the manufacturer. Usage.
- step S104 Convert the call history related to the keyword into text and send the technical usage data to the data collection end preset by the manufacturer.
- FIG. 2 is a schematic structural diagram of a recording system according to an embodiment of the present invention, where the recording system includes:
- the output terminal is connected to detect the content of the user's call when the user uses the telephone to make a call;
- Technical data acquisition unit 25 its input end and the storage unit 24
- the output connection is used to send technical usage data to the data acquisition terminal preset by the manufacturer.
Abstract
The present invention relates to the field of mobile phone apps, and provides a data acquisition method for call recording technology and a recording system. The method comprises: recording a keyword of a call record of a user; detecting call content of the user when the user makes a call using a mobile phone; determining whether the call content of the user comprises the keyword; if not, maintaining the original status; or if yes, converting the keyword-related call record into a text for saving, and sending technology usage data to a data acquisition end preset by a manufacturer. According to the present invention, by recording a keyword, and automatically detecting whether call content comprises the keyword when a user makes a call using a mobile phone, the mobile phone can convert a voice record into text information, thereby facilitating saving and use, and the manufacturer can also conveniently acquire a use state of the related technology in timely and effective fashion.
Description
本发明属于手机 app 领域，尤其是涉及一种通话记录技术的数据采集方法以及记录系统。 The invention belongs to the field of mobile phone app, and particularly relates to a data collection method and a recording system for a call recording technology.
现在企业申请的专利数量越来越多，而且将专利用在市场上、产品中的情形也越来越多。 Nowadays, the number of patents applied by enterprises is increasing, and the use of patents in the market and products is increasing.
根据国家知识产权的数据库显示，OPPO公司在2014年申请的发明专利数为938个，而同期的腾讯公司的发明专利数为1447个。这两家公司的发明中，有关于用户体验和用户直接操作相关的发明专利约占总数的80%左右。当然包括其他以用户体验为主的公司的类似专利申请也是具有很大的数量级，比如小米公司等。
According to the national intellectual property database, the number of invention patents applied by OPPO in 2014 was 938, while the number of invention patents of Tencent in the same period was 1,447. Among the inventions of the two companies, about 80% of the total number of invention patents related to user experience and direct user operations. Of course, similar patent applications, including other companies based on user experience, are also of a large order of magnitude, such as Xiaomi.
考虑到技术使用的同时，专利的申请过程和授权后的维护过程都会产生人力、财力上的成本：如答复审查意见、缴纳授权费等，对于核心技术（如：CDMA的底层技术）或市场认同度比较高的技术（如：滑动解锁）而言，那么相关成本就可以忽略不计，对于这些技术的投入是值得的，但这类技术毕竟是少数，更多的技术经过市场验证后，其实并不能触及用户的痛点或痒点，而对这些技术的专利投入，就容易造成成本的浪费。
Considering the use of technology, the patent application process and the post-authorization maintenance process will generate human and financial costs: such as replying to review opinions, paying license fees, etc., for core technologies (such as CDMA underlying technology) or market identification. For relatively high-tech technologies (such as sliding unlocking), the related costs are negligible, and the investment in these technologies is worthwhile, but such technologies are a minority after all, and more technologies have been verified by the market. The user's pain points or itch points cannot be touched, and the patent investment in these technologies is likely to cause cost waste.
所以需要有一种方法能够通过实在的数据，及时评估相关技术的市场接受度或价值，同时，为了使得本人的上一个申请《 根据关键字自动记录通话的方法以及记录系统
》中的相关技术得到及时评估，特提出一种技术使用数据的采集/发送的方法。
Therefore, there is a need for a method to timely evaluate the market acceptance or value of related technologies through real data, and at the same time, in order to make my last application, the method of automatically recording calls according to keywords and the recording system.
The related technology in the paper is evaluated in time, and a method for collecting/sending data using technology is proposed.
本发明实施例针对当前进行语音通话时碰到重要信息记录不方便的情况
，需要提供一种通过记录关键字，当用户在使用电话通话时自动检测是否包含关键字，从而使电话能将语音记录转化为文本信息，便于保存和使用，同时也可以方便厂家及时有效的采集相关技术的使用情况。
The embodiment of the present invention is inconvenient for encountering important information records when performing a current voice call.
It is necessary to provide a kind of record keyword, when the user automatically detects whether the keyword is included when using the telephone call, so that the phone can convert the voice record into text information, which is convenient for saving and using, and can also facilitate the timely and effective collection by the manufacturer. The use of related technology.
本发明是这样实现的： 一种通话记录技术的数据采集方法 ，包括以下步骤： The present invention is implemented as follows: A data collection method for a call recording technology, comprising the following steps:
记录用户通话记录关键字； Record the user's call history keyword;
当用户使用电话通话时，检测用户通话内容； When the user uses a telephone call, the user's call content is detected;
判断用户通话内容中是否包含所述关键字； Determining whether the keyword is included in the content of the user's call;
若否，保持原状； If not, remain as it is;
若是，将与关键字相关的通话记录转化为文本保存，并向厂家预设的数据采集端发送技术使用数据。 If yes, convert the call record related to the keyword into text and send the technical usage data to the data collection end preset by the manufacturer.
本发明实施例还提供了记录系统，所述记录系统包括： The embodiment of the invention further provides a recording system, the recording system comprising:
记录单元，检测单元，判断单元，保存单元，技术数据采集单元，其中： a recording unit, a detecting unit, a judging unit, a saving unit, and a technical data collecting unit, wherein:
记录单元，用于记录用户通话记录关键字； a recording unit for recording a user call record keyword;
检测单元，其输入端与所述记录单元输出端连接，用于当用户使用电话通话时，检测用户通话内容； a detecting unit, wherein the input end is connected to the output end of the recording unit, and is configured to detect a content of the user's call when the user uses the telephone to make a call;
判断单元，其输入端与所述检测单元输出端连接，用于判断用户通话内容中是否包含所述关键字； a determining unit, wherein the input end is connected to the output end of the detecting unit, and is configured to determine whether the keyword is included in the content of the user's call;
保存单元，其输入端与所述判断单元输出端链接，用于当用户通话内容中是否包含所述关键字时，将与关键字相关的通话记录转化为文本保存；
a saving unit, wherein the input end is linked to the output of the determining unit, and is configured to convert the call record related to the keyword into a text save when the user includes the keyword in the content of the call;
技术数据采集单元，其输入端与所述保存单元的输出端连接，用于向厂家预设的数据采集端发送技术使用数据。
The technical data collection unit has an input end connected to the output end of the saving unit, and is configured to send technical usage data to a data collection end preset by the manufacturer.
该发明通过记录关键字，当用户在使用电话通话时自动检测是否包含关键字，从而使电话能将语音记录转化为文本信息，便于保存和使用，同时也可以方便厂家及时有效的采集相关技术的使用情况。
The invention records the keyword, and when the user uses the telephone call to automatically detect whether the keyword is included, the phone can convert the voice record into text information, which is convenient for saving and using, and can also facilitate the timely and effective collection of relevant technologies by the manufacturer. Usage.
图 1 是本发明实施例提供的一种通话记录技术的数据采集方法 的流程示意图 ； 1 is a schematic flowchart of a data collection method of a call recording technology according to an embodiment of the present invention;
图 2 是本发明实施例提供的记录系统的结构示意图。 FIG. 2 is a schematic structural diagram of a recording system according to an embodiment of the present invention.
为了使本发明的目的、技术方案及优点更加清楚明白，以下结合附图及实施例，对本发明进行进一步详细说明。应当理解，此处所描述的具体实施例仅仅用以解释本发明，并不用于限定本发明。
The present invention will be further described in detail below with reference to the accompanying drawings and embodiments. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
图 1 是本发明实施例提供的一种通话记录技术的数据采集方法 的流程示意图
，为了便于说明，只示出了与本发明实施例相关的部分。 FIG. 1 is a schematic flowchart of a data collection method of a call recording technology according to an embodiment of the present invention;
For the convenience of description, only parts related to the embodiment of the present invention are shown.
在步骤 S100 中 , 记录用户通话记录关键字； In step S100, the user call record keyword is recorded;
在本实用例中，可以设置例如'电话'，'地址'，'帐号'，'名字'等关键字。 In this embodiment, keywords such as 'telephone', 'address', 'account number', 'name', etc. can be set.
在步骤 S101 中 , 当用户使用电话通话时，检测用户通话内容； In step S101, when the user uses a telephone call, detecting the content of the user's call;
该技术为现有技术，可以将语音通话记录转化为文字保存。 This technology is prior art and can convert voice call records into text saves.
在步骤 S102 中 , 判断用户通话内容中是否包含所述关键字； In step S102, it is determined whether the keyword is included in the content of the user's call;
若否，进入步骤 S103 ，保持原状；若是，进入步骤 S104
，将与关键字相关的通话记录转化为文本保存，并向厂家预设的数据采集端发送技术使用数据。 If no, go to step S103 and leave the original state; if yes, go to step S104.
Convert the call history related to the keyword into text and send the technical usage data to the data collection end preset by the manufacturer.
如记录'电话'： 1388888888 ，这时候可直接选择该号码进行拨号。 For example, if you record 'telephone': 1388888888, you can directly select the number to dial.
所述技术使用数据为用户使用该技术的数据，即所述方法走完前几个步骤时产生的数据，所述数据包括用户使用该技术的次数（如在一定时间内是第几次使用该技术）；使用该技术的具体时间点；使用该技术前后用户的相关操作等有助于技术提供方更好的评价技术的市场价值，并根据所述反馈更好的改进技术的数据。
The technology uses data for the user to use the data of the technology, that is, the data generated when the method completes the first few steps, the data includes the number of times the user uses the technology (eg, the first time using the technology within a certain period of time) Technology); the specific time point of using the technology; the user's related operations before and after using the technology can help the technology provider to better evaluate the market value of the technology, and better improve the technical data according to the feedback.
该发明通过记录关键字，当用户在使用电话通话时自动检测是否包含关键字，从而使电话能将语音记录转化为文本信息，便于保存和使用，同时也可以方便厂家及时有效的采集相关技术的使用情况。
The invention records the keyword, and when the user uses the telephone call to automatically detect whether the keyword is included, the phone can convert the voice record into text information, which is convenient for saving and using, and can also facilitate the timely and effective collection of relevant technologies by the manufacturer. Usage.
图 2 是本发明实施例提供的记录系统的结构示意图，所述记录系统包括： 2 is a schematic structural diagram of a recording system according to an embodiment of the present invention, where the recording system includes:
记录单元 21 ，检测单元 22 ，判断单元 23 ，保存单元 24 ，技术数据采集单元 25
，其中： Recording unit 21, detecting unit 22, determining unit 23, saving unit 24, technical data collecting unit 25
,among them:
记录单元 21 ，用于记录用户通话记录关键字； a recording unit 21, configured to record a user call record keyword;
检测单元 22 ，其输入端与所述记录单元 21
输出端连接，用于当用户使用电话通话时，检测用户通话内容； a detecting unit 22, an input end thereof and the recording unit 21
The output terminal is connected to detect the content of the user's call when the user uses the telephone to make a call;
判断单元 23 ，其输入端与所述检测单元 22
输出端连接，用于判断用户通话内容中是否包含所述关键字； a determining unit 23, an input end thereof and the detecting unit 22
The output end is connected to determine whether the keyword is included in the content of the user's call;
保存单元 24 ，其输入端与所述判断单元 23 输出端链接，用于当用户通话内容中是； a saving unit 24, whose input end is linked with the output end of the judging unit 23, and is used when the user talks in the content;
技术数据采集单元 25 ，其输入端与所述保存单元 24
的输出端连接，用于向厂家预设的数据采集端发送技术使用数据。 Technical data acquisition unit 25, its input end and the storage unit 24
The output connection is used to send technical usage data to the data acquisition terminal preset by the manufacturer.
其工作原理是：用户在记录单元 21 ，记录用户通话记录关键字； The working principle is: the user is in the recording unit 21, and records the user's call record keyword;
检测单元 22 ，当用户使用电话通话时，检测用户通话内容；判断单元 23
，判断用户通话内容中是否包含所述关键字；保存单元 24 ，当用户通话内容中是否包含所述关键字时，将与关键字相关的通话记录转化为文本保存；技术数据采集单元 25
，向厂家预设的数据采集端发送技术使用数据。 The detecting unit 22 detects the content of the user's call when the user uses the telephone to make a call; the determining unit 23
Determining whether the keyword is included in the content of the user's call; the saving unit 24 converts the call record related to the keyword into text save when the user includes the keyword in the content of the call; the technical data collecting unit 25
Send technical usage data to the data acquisition terminal preset by the manufacturer.
该发明通过记录关键字，当用户在使用电话通话时自动检测是否包含关键字，从而使电话能将语音记录转化为文本信息，便于保存和使用，同时也可以方便厂家及时有效的采集相关技术的使用情况。
The invention records the keyword, and when the user uses the telephone call to automatically detect whether the keyword is included, the phone can convert the voice record into text information, which is convenient for saving and using, and can also facilitate the timely and effective collection of relevant technologies by the manufacturer. Usage.
以上仅为本发明的较佳实施例而已，并不用以限制本发明，凡在本发明的精神和原则之内所作的任何修改、等同替换和改进等，均应包含在本发明的保护范围之内。
The above are only the preferred embodiments of the present invention, and are not intended to limit the present invention. Any modifications, equivalents, and improvements made within the spirit and scope of the present invention should be included in the scope of the present invention. Inside.
Claims (2)
- 一种通话记录技术的数据采集方法，其特征在于，所述方法包括如下步骤： A data collection method for a call recording technology, characterized in that the method comprises the following steps:记录用户通话记录关键字；Record the user's call history keyword;当用户使用电话通话时，检测用户通话内容；When the user uses a telephone call, the user's call content is detected;判断用户通话内容中是否包含所述关键字；Determining whether the keyword is included in the content of the user's call;若否，保持原状；If not, remain as it is;若是，将与关键字相关的通话记录转化为文本保存，并向厂家预设的数据采集端发送技术使用数据。If yes, convert the call record related to the keyword into text and send the technical usage data to the data collection end preset by the manufacturer.
- 一种记录系统，其特征在于，所述记录系统包括：A recording system, characterized in that the recording system comprises:记录单元，检测单元，判断单元，保存单元，技术数据采集单元，其中：a recording unit, a detecting unit, a judging unit, a saving unit, and a technical data collecting unit, wherein:记录单元，用于记录用户通话记录关键字；a recording unit for recording a user call record keyword;检测单元，其输入端与所述记录单元输出端连接，用于当用户使用电话通话时，检测用户通话内容；a detecting unit, wherein the input end is connected to the output end of the recording unit, and is configured to detect a content of the user's call when the user uses the telephone to make a call;判断单元，其输入端与所述检测单元输出端连接，用于判断用户通话内容中是否包含所述关键字；a determining unit, wherein the input end is connected to the output end of the detecting unit, and is configured to determine whether the keyword is included in the content of the user's call;保存单元，其输入端与所述判断单元输出端链接，用于当用户通话内容中是否包含所述关键字时，将与关键字相关的通话记录转化为文本保存；a saving unit, wherein the input end is linked to the output of the determining unit, and is configured to convert the call record related to the keyword into a text save when the user includes the keyword in the content of the call;技术数据采集单元，其输入端与所述保存单元的输出端连接，用于向厂家预设的数据采集端发送技术使用数据。The technical data collection unit has an input end connected to the output end of the saving unit, and is configured to send technical usage data to a data collection end preset by the manufacturer.
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| PCT/CN2016/094275 WO2018027618A1 (en) | 2016-08-10 | 2016-08-10 | Data acquisition method for call recording technology and recording system |
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