WO2017215317A1

WO2017215317A1 - Call processing method and device

Info

Publication number: WO2017215317A1
Application number: PCT/CN2017/078951
Authority: WO
Inventors: 王晓艳; 赵晓萌; 王雯雯; 陈昊; 王浩磊
Original assignee: 中兴通讯股份有限公司
Priority date: 2016-06-14
Filing date: 2017-03-31
Publication date: 2017-12-21
Also published as: CN107509000B; CN107509000A

Abstract

Provided are a call processing method and device. The method comprises: receiving a call request issued, by means of a pre-determined network element, by a dialling terminal; determining, according to the received call request, that at least one of at least two dialled terminals corresponding to a called number of the call request is successfully off-hook; and feeding back a first response message to the pre-determined network element, wherein the first response message is used for notifying the pre-determined network element to establish a media channel for communicating with the at least one of the at least two dialled terminals. By means of the present disclosure, the problem in the relevant art of the heavy load of a pre-determined network element caused by using the pre-determined network element to process the whole process of a call processing service is solved, thereby achieving the effect of reducing the load of the pre-determined network element.

Description

Call processing method and device

Technical field

The present disclosure relates to the field of communications, and in particular to a call processing method and apparatus.

Background technique

In the related art, the call processing service (for example, the one-number service) provides a convenient service for the user to dial a number, and multiple phones are connected to the ringing mode of the same or synchronous ringing mode. The use of one number for multiple people saves costs to a certain extent. However, in the related art, the call processing service is implemented by a predetermined network element, and the predetermined network element is required to be high, and the predetermined network element needs to control the entire call service flow, resulting in a problem that the predetermined network element is heavily loaded.

Summary of the invention

The embodiment of the present disclosure provides a call processing method and apparatus, to at least solve the problem that the entire network of call services is controlled by a predetermined network element in the related art, resulting in a heavy load on the predetermined network element.

According to an embodiment of the present disclosure, a call processing method is provided, including: receiving a call request initiated by a calling terminal through a predetermined network element; determining, according to the received call request, at least two corresponding to a number of the call request call At least one of the called terminals is successfully off-hook; and the first response message is fed back to the predetermined network element, where the first response message is used to notify the predetermined network element to establish at least one of the at least two called terminals. The media channel through which communication takes place.

Optionally, after receiving the call request initiated by the calling terminal by using the predetermined network element, the method further includes: feeding back a second response message to the predetermined network element, where the second response message is used for feeding back the predetermined network element for successful reception. To the call request.

Optionally, determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook includes: according to the received call request, to the at least The two called terminals send an instruction, wherein the instruction is used to indicate that at least two called terminals are ringing; at least one of the at least two called terminals is detected within a predetermined time after transmitting the instruction In the case of aborting the ringing event, it is determined that at least one of the at least two called terminals successfully goes off-hook.

Optionally, the predetermined network element includes: a server.

According to another embodiment of the present disclosure, a call processing method is provided, including: forwarding a call request initiated by a calling terminal to a predetermined network element; and determining, by the predetermined network element, a number of the call request call according to the received call request. And receiving, by the at least one of the at least two called terminals, the first response message that is sent by the predetermined network element, where the first response message is used to notify the predetermined network element to establish at least two A media channel in which at least one of the called terminals communicates; and a media channel that communicates with at least one of the at least two called terminals according to the first response message.

Optionally, according to the first response message, establishing a media channel that communicates with at least one of the at least two called terminals includes: establishing a media channel that communicates with the at least one called terminal that successfully picks up the phone; and Or, establishing media that communicates with other called terminals other than at least one called terminal that successfully picks up the at least two called terminals aisle.

Optionally, the predetermined network element includes: a home gateway.

According to still another embodiment of the present disclosure, a call processing apparatus is provided, including: a first receiving module configured to receive a call request initiated by a calling terminal through a predetermined network element; and a determining module configured to be based on the received call The requesting, determining that at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook; the first feedback module is configured to feed back a first response message to the predetermined network element, where the first response message is A media channel configured to notify the predetermined network element to establish communication with at least one of the at least two called terminals.

Optionally, the device further includes: a second feedback module, configured to feed back a second response message to the predetermined network element, where the second response message is used to feed back the predetermined network element to successfully receive the call request.

Optionally, the determining module includes: an indicating unit, configured to send an instruction to the at least two called terminals according to the received call request, where the instruction is used to indicate that at least two called terminals are ringing; a determining unit, configured to determine, in a predetermined time after transmitting the instruction, that an event of at least one of the at least two called terminals stops ringing, determining that the at least two called terminals are At least one terminal successfully picks up the phone.

According to still another embodiment of the present disclosure, a call processing apparatus is provided, including: a forwarding module, configured to forward a call request initiated by a calling terminal to a predetermined network element; and a second receiving module configured to be in a predetermined network element according to Receiving a call request, determining that at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook, receiving the first response message fed back by the predetermined network element, wherein the first response The message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals; the establishing module is configured to establish at least one of the at least two called terminals according to the first response message. A media channel through which the called terminal communicates.

Optionally, the establishing module includes: a first establishing unit, configured to establish a media channel that communicates with at least one called terminal that successfully picks up the phone; and a second establishing unit, configured to establish and succeed with at least two called terminals A media channel that communicates with other called terminals other than the called terminal that are off-hook.

According to still another embodiment of the present disclosure, a storage medium is also provided. The storage medium is configured to store program code for performing the following steps: receiving a call request initiated by the calling terminal through a predetermined network element; and determining, according to the received call request, at least two called terminals corresponding to the number of the call request call At least one called terminal successfully picks up the phone; and feeds back a first response message to the predetermined network element, where the first response message is used to notify the predetermined network element to establish communication with at least one of the at least two called terminals. Media channel.

Optionally, the storage medium is further configured to store the program code for performing the following steps: after receiving the call request initiated by the calling terminal by the predetermined network element, the method further includes: feeding back a second response message to the predetermined network element, where The second response message is used to feed back to the predetermined network element to successfully receive the call request.

Optionally, the storage medium is further configured to store program code for performing: determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call successfully picks up the phone The method includes: sending an instruction to the at least two called terminals according to the received call request, wherein the instruction is used to indicate that at least two called terminals are ringing; within a predetermined time after sending the instruction, In a case where an event that at least one of the at least two called terminals stops ringing is detected, it is determined that at least one of the at least two called terminals successfully goes off-hook.

According to still another embodiment of the present disclosure, a storage medium is also provided. The storage medium is configured to store program code for performing the following steps: forwarding a call request initiated by the calling terminal to the predetermined network element; determining, at the predetermined network element, at least two corresponding to the number of the call request call according to the received call request Receiving, by the called terminal, the first response message that is sent by the predetermined network element, where the first response message is used to notify the predetermined network element to establish the connection with the at least two called terminals. At least one media channel that the called terminal communicates; according to the first response message, establishing a media channel that communicates with at least one of the at least two called terminals.

Optionally, the storage medium is further configured to store program code for performing the step of: establishing, according to the first response message, a media channel that communicates with at least one of the at least two called terminals: and/or Establishing a media channel for communicating with at least one called terminal that successfully picks up the handset; establishing a media channel for communicating with the called terminal other than the at least one called terminal that successfully picks up the at least two called terminals.

Receiving, by the present disclosure, a call request initiated by the calling terminal by using a predetermined network element; determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call successfully picks up the phone; And transmitting, to the predetermined network element, the first response message, where the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals. After the at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook, the predetermined network element is notified to establish the media channel, and the operations performed by the predetermined network element in the foregoing embodiment are: A basic call is initiated, and a media channel that communicates with at least one of the at least two called terminals according to the response message fed back by the third party is established, and the predetermined network element does not need to participate in the entire call processing service flow. Therefore, it is possible to solve the problem in the related art that the entire call service flow is controlled by a predetermined network element, resulting in a heavy load on the predetermined network element.

DRAWINGS

The drawings described herein are provided to provide a further understanding of the present disclosure, which is a part of the present disclosure, and the description of the present disclosure and the description thereof are not intended to limit the disclosure. In the drawing:

1 is a block diagram showing the hardware structure of a terminal of a call processing method according to an embodiment of the present disclosure;

2 is a flowchart 1 of a call processing method according to an embodiment of the present disclosure;

3 is a flowchart 2 of a call processing method according to an embodiment of the present disclosure;

4 is a flow chart of basic interaction communication between a home gateway and a predetermined network element;

5 is a flow chart of interaction communication between a home gateway and a softswitch service;

6 is a flow chart of interaction between a home gateway and a terminal service;

7 is a flow chart of implementing a business interaction communication based on a co-oscillation mode of a home gateway;

8 is a flow chart of a home gateway implementing a service interaction communication based on a forward mode;

9 is a structural block diagram 1 of a call processing apparatus according to an embodiment of the present disclosure;

FIG. 10 is a block diagram showing a preferred configuration of a call processing apparatus according to an embodiment of the present disclosure; FIG.

11 is a block diagram showing a preferred structure of a determining module 94 in a call processing apparatus according to an embodiment of the present disclosure;

12 is a block diagram 2 of a structure of a call processing apparatus according to an embodiment of the present disclosure;

FIG. 13 is a block diagram showing a preferred structure of a setup module 126 in a call processing apparatus according to an embodiment of the present disclosure.

detailed description

The present disclosure will be described in detail below with reference to the drawings in conjunction with the embodiments. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict.

It is to be understood that the terms "first", "second", and the like in the specification and claims of the present disclosure are used to distinguish similar objects, and are not necessarily used to describe a particular order or order.

Embodiment 1

The method embodiment provided in Embodiment 1 of the present application can be implemented in a terminal, a network element, or the like. Taking the operation on the home gateway as an example, FIG. 1 is a hardware structural block diagram of a terminal of a call processing method according to an embodiment of the present disclosure. As shown in FIG. 1, terminal 10 may include one or more (only one shown) processor 102 (processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA), A memory 104 for storing data, and a transmission device 106 for communication functions. It will be understood by those skilled in the art that the structure shown in FIG. 1 is merely illustrative and does not limit the structure of the above electronic device. For example, terminal 10 may also include more or fewer components than those shown in FIG. 1, or have a different configuration than that shown in FIG.

The memory 104 can be used to store software programs and modules of application software, such as program instructions/modules corresponding to the call processing method in the embodiment of the present disclosure, and the processor 102 executes various programs by running software programs and modules stored in the memory 104. Functional application and data processing, that is, the above method is implemented. Memory 104 may include high speed random access memory, and may also include non-volatile memory such as one or more magnetic storage devices, flash memory, or other non-volatile solid state memory. In some examples, memory 104 may further include memory remotely located relative to processor 102, which may be connected to terminal 10 via a network. Examples of such networks include, but are not limited to, the Internet, intranets, local area networks, mobile communication networks, and combinations thereof.

Transmission device 106 is for receiving or transmitting data via a network. The above specific network example may include a wireless network provided by a communication provider of the terminal 10. In one example, the transmission device 106 includes a Network Interface Controller (NIC) that can be connected to other network devices through a base station to communicate with the Internet. In one example, the transmission device 106 can be a Radio Frequency (RF) module for communicating with the Internet wirelessly.

In this embodiment, a call processing method running on the home gateway is provided. FIG. 2 is a flowchart 1 of a call processing method according to an embodiment of the present disclosure. As shown in FIG. 2, the process includes the following steps:

Step S202, receiving a call request initiated by the calling terminal by using a predetermined network element, where the predetermined network element may be a server;

Step S204, determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call successfully picks up the phone;

Step S206: The first response message is fed back to the predetermined network element, where the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals.

After the at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook, the predetermined network element is notified to establish a media channel, which is visible in the foregoing embodiment. Operation To: initiate a basic call, and establish a media channel that communicates with at least one of the at least two called terminals according to the response message fed back by the third party, without the predetermined network element participating in the entire call processing service flow. Therefore, the problem that the entire network service flow is controlled by the predetermined network element in the related art, resulting in a heavy load on the predetermined network element, thereby reducing the problem of heavy load of the predetermined network element, and eliminating the need for the predetermined network element to participate in the entire call processing service flow. It also reduces the maintenance cost of the business and improves the flexibility and ease of use of the business.

Optionally, after receiving the call request initiated by the calling terminal by using the predetermined network element, the method may further include: feeding back a second response message to the predetermined network element, where the second response message is used to feed back the predetermined network element. Received a call request. Through the above steps, it is avoided that the predetermined network element does not know whether the call request sent by the network element is successfully received, and the problem of repeatedly transmitting the call request is avoided.

Optionally, determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook may include: according to the received call request, to at least two The calling terminal sends an instruction, wherein the instruction is used to indicate that at least two called terminals are ringing; in a case that at least one of the at least two called terminals stops the ringing event within a predetermined time after the sending the command, Determining that at least one of the at least two called terminals successfully goes off-hook. Optionally, in this embodiment, the ringing of the called terminal may include two different ringing modes: the same and the same mode, and the same mode is ringing all the called terminals corresponding to the number of the call requesting call. In the synchronous mode, the called terminal corresponding to the number of the call request call is sequentially ringed, the number of called terminals in the same state and the same state, and the sequence of the called terminal in the case of the forward vibration are available for the user to configure.

For example, in the case where the transmitted command includes information indicating that the at least two called terminals are ringing in the same mode, a predetermined one of the at least two called terminals is detected within a predetermined time after the command is transmitted. In the case of aborting the ringing event, it is determined that the predetermined one of the at least two called terminals successfully goes off-hook. The predetermined terminal may be one or more, that is, as long as the called terminal stops ringing, it can be determined that the called terminal successfully picks up the phone. Through the above steps, ringing of each terminal of at least two called terminals can be avoided to determine the successful off-hook and reduce the waiting time of the user.

For another example, in the case that the transmitted command includes indication information indicating that at least two called terminals are ringing in a smooth mode, when the first called terminal of the at least two called terminals is instructed to ring, the command is sent. In the subsequent predetermined time, when the event that the first terminal stops ringing is detected, it is determined that the first terminal of the at least two called terminals successfully goes off-hook; when the sent instruction indicates the first of the at least two called terminals When the called terminal rings, within a predetermined time after the command is sent, if the first terminal stops ringing after the first terminal rings, the timer may be set. Determining whether the ringing times out, wherein the time set by the timer is less than the predetermined time, continuing to indicate that the second called terminal of the at least two called terminals rings, and so on, sequentially indicating the at least two of the called terminals The N called terminal rings until the event that the Nth terminal suspends the ringing is detected within a predetermined time after the command is sent, and it is determined that the Nth terminal of the at least two called terminals successfully picks up . Through the above steps, in the case that the first terminal is off-hook successfully, there is no need to ring other terminals, thereby reducing resource waste.

It should be noted that the embodiment of the present disclosure can be applied to the home gateway in the communication field to implement the voice number one service, and the home gateway realizes the voice number one service as an example, and the first number service is decentralized to the home gateway, through the family. The gateway realizes that the one-number service is different from the previous implementation of the predetermined network element. At this time, the one-number service can be implemented in the home gateway. From the signaling process, in the entire one-number service processing process, the predetermined network element is only The terminal initiates a basic call, not much The remaining service signaling interaction, that is, the embodiment of the present disclosure does not depend on the capability of the uplink softswitch (predetermined network element), and the softswitch side does not know that the home gateway implements the one-number service, and the signaling process is the same as a basic call. As long as basic communication is possible, the flexibility and ease of use of the service are improved, and the softswitch capability is very low.

The embodiment of the present disclosure can enable or disable the one-number service through a web page or a network management, select a ringing mode, implement a co-vibration or a smoothing service, select a number of terminals that are co-vibrating or oscillating, and select a ringing of the terminal. The order provides users with great flexibility and operability.

The terminal in the present disclosure can be used not only as a terminal of a home gateway for an FXS ordinary telephone but also as a terminal of a home gateway by DECT (wireless controller). For the ringing mode, separate FXS ringing, separate DECT ringing, FXS and DECT mixed ringing can be realized, and the number of terminals to be ringing can be arbitrarily selected, and the order of ringing can be arbitrarily selected.

In this embodiment, a call processing method running on the home gateway is provided. FIG. 3 is a second flowchart of a call processing method according to an embodiment of the present disclosure. As shown in FIG. 3, the process includes the following steps:

Step S302, the call request initiated by the calling terminal is forwarded to the predetermined network element, where the predetermined network element may be a home gateway;

Step S304, in the case that the predetermined network element determines, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call successfully picks up the phone, receiving the first feedback of the predetermined network element. a response message, wherein the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals;

Step S306, establishing, according to the first response message, a media channel that communicates with at least one of the at least two called terminals.

Through the above steps, the predetermined network element determines that at least one of the at least two called terminals corresponding to the number of the call request call is successfully off-hook, and notifies the predetermined network element to establish a media channel, as shown in the foregoing embodiment. The element only initiates a basic call, and can establish a media channel that communicates with at least one of the at least two called terminals according to the response message fed back by the predetermined network element, without the predetermined network element controlling the entire call processing service flow. Therefore, the problem that the entire network service flow is controlled by the predetermined network element in the related art, resulting in a heavy load on the predetermined network element, thereby reducing the problem of heavy load of the predetermined network element, and eliminating the need for the predetermined network element to participate in the entire call processing service flow. It also reduces the maintenance cost of the business and improves the flexibility and ease of use of the business.

Optionally, according to the first response message, establishing a media channel that communicates with at least one of the at least two called terminals may include multiple types, for example, may include at least one of: establishing and successfully picking up the phone At least one media channel in which the called terminal communicates; establishing a media channel that communicates with other called terminals other than the at least one called terminal that successfully picks up the at least two called terminals.

Through the foregoing steps, establishing a media channel that communicates with at least one called terminal that successfully picks up the phone, can directly and quickly establish a media channel; and establish at least one called terminal of the at least two called terminals except the successful off-hook. The media channels that other called terminals communicate with each other can flexibly establish media channels.

The following describes a preferred embodiment of the call processing method in conjunction with a third party (predetermined network element) as a home gateway and a predetermined network element as a softswitch (SoftSwitch, SS for short) scenario.

4 is a flow chart of basic interaction communication between a home gateway and a predetermined network element. As shown in FIG. 4, the process includes the following steps:

Step S402, the softswitch initiates a call to the home gateway, and the home gateway receives the INVITE message from the softswitch as the called party;

Step S404, in order to prevent the softswitch from retransmitting the INVITE message, immediately after receiving the INVITE message, immediately reply the softswitch with a 100Trying message to inform the softswitch that the home gateway has received the message;

Step S406: After receiving the INVITE message, the home gateway prompts the home gateway to ring the telephone and has an incoming call, and returns a 180Ring message to the softswitch.

Step S408, the softswitch returns a PRACK message to the home gateway to prevent the home gateway from retransmitting the 180Ring message.

Step S4010: If the home gateway is off-hook, send a 200 OK message to the softswitch, and tell the softswitch that the called party has agreed to the call;

In step S4012, in order to prevent the home gateway from retransmitting the 200 OK message, the softswitch returns an ACK message to the home gateway, and thus the media channel is established, and the calling party and the called party can perform a voice call.

FIG. 5 is a flow chart of interaction communication between a home gateway and a softswitch service. As shown in FIG. 5, the call processing service is a one-number service.

Step S502, the softswitch initiates a call to the home gateway, and the home gateway receives the INVITE message from the softswitch as the called party;

Step S504, in order to prevent the softswitch from retransmitting the INVITE message, immediately after receiving the INVITE message, immediately reply the softswitch with a 100Trying message to inform the softswitch that the home gateway has received the message;

Step S506, if the home gateway starts the one-number service, the one-number service is triggered;

Step S508, all the phones or optional voice messages that are connected to the home gateway are simultaneously ringing or sequentially ringing to remind the user that there is an incoming call message, and after a phone rings, a 180Ring message is sent to the softswitch;

Step S5010: The softswitch returns a PRACK message to the home gateway to prevent the home gateway from retransmitting the 180Ring message.

Step S5012: After a phone off the home gateway is off-hook, a soft message is sent to the softswitch to notify the softswitch that the called party has agreed to the call;

Step S5014, in order to prevent the home gateway from retransmitting the 200 OK message, the softswitch returns an ACK message to the home gateway, and thus the media channel is established, and the calling party and the called party can perform a voice call.

6 is a flow chart of home gateway and terminal service interaction communication. As shown in FIG. 6 , the call processing service is used as the one-number service. In this embodiment, the terminal under the home gateway may include FXS and DECT, and the number is related to the chip capability of the home gateway. For example, the terminal includes two. FXS and 6 DECT.

Step S602, when the softswitch initiates a call to the home gateway, the home gateway receives the INVITE message;

Step S604, the home gateway replies to the softswitch with a 100 Trying message, notifying the softswitch that the home gateway has received the message;

Step S606, if the home gateway starts the one-number service, the one-number service is triggered;

In step S608, the two FXS and the six DECTs that are connected to the home gateway can simultaneously ring or sequentially ring to remind the user that there is an incoming call message. For example, two FXSs can ring simultaneously, and the FXS1 can be activated first, and the FXS2 can be activated afterwards. It can ring simultaneously at 6 DECTs, and can ring in the order of DECT1, DECT2, DECT3, DECT4, DECT5, DECT6. After any FXS or DECT rings, it will send 180Ring message to the softswitch.

Step S6010: The softswitch returns a PRACK message to the home gateway to prevent the home gateway from retransmitting the 180Ring message.

Step S6012, after any one of FXS and DECT picks up the phone, a soft message is sent to the softswitch to notify the softswitch that the called party has agreed to the call;

Step S604, in order to prevent the home gateway from retransmitting the 200 OK message, the softswitch returns an ACK message to the home gateway, and thus the media channel is established, and the calling party and the called party can perform a voice call.

7 is a flow chart of a home gateway implementing a service interaction communication based on a co-oscillation mode. As shown in Figure 7, the call processing service is used as the one-number service.

Step S702, the home gateway receives a call (INVITE) message sent by the softswitch;

Step S704, in order to prevent retransmission of the softswitch, return a 100Trying message to the softswitch;

Step S706, the configuration of the one-way service switch of the home gateway database is checked. If the one-number communication is not enabled, the call is treated as a basic call;

Step S708, if the one-number service switch is turned on, continue to read the ringing mode in the database;

Step S7010: The ringing mode is the same vibration, and the same vibration list is obtained.

Step S7012: Create a multi-party data area and initiate a call to each terminal in the list according to the value in the same-vibration list;

Step S7014, all terminals in the same vibration list ring simultaneously;

Step S7016, the home gateway replies to the softswitch with a 180 Ring message;

Step S7018: Any terminal in the same vibration list picks up the phone, returns a 200 OK message to the soft switch, establishes a call with the soft switch, and releases the created multi-party data area, and only keeps one basic call;

In step S7020, the co-vibration service ends.

8 is a flow chart of a home gateway implementing a service interaction communication based on a forward mode. As shown in Figure 8, the call processing service is used as the one-number service.

Step S802, the home gateway receives the INVITE message sent by the softswitch.

Step S804, the home gateway returns a 100Trying message to the softswitch.

Step S806, the configuration of the one-way service switch of the home gateway database is checked. If the one-number communication is not enabled, the call is handled as a basic call.

Step S808, if the one-way service switch is turned on, continue to read the ringing mode.

Step S8010: If the ringing mode is a forward vibration, obtain a list of the forward vibrations;

Step S8012, creating a multi-party data area and initiating a call according to the value in the forward vibration list to the first terminal in the list;

Step S8014, if the first terminal is not online, continue to initiate a call to the second terminal;

Step S8016, if the first terminal is online, the first terminal rings;

Step S8018, the home gateway replies to the softswitch with a 180 Ring message;

Step S8020: If the first terminal does not go off-hook during the ringing process, the first terminal rings and times out;

Step S8022, continuing to initiate a call to the second terminal in the list, wherein the following process is the same as the first terminal processing;

Step S8024: If the first terminal picks up the phone within the ringing timer; the home gateway returns a 200 OK message to the SS, agrees to establish a call with the softswitch, releases the multi-party data area, and only keeps one basic call;

In step S8026, the smoothing service ends.

Through the description of the above embodiments, those skilled in the art can clearly understand that the method according to the above embodiment can be implemented by means of software plus a necessary general hardware platform, and of course, by hardware, but in many cases, the former is A better implementation. Based on such understanding, portions of the technical solutions of the present disclosure that contribute substantially or to the prior art may be embodied in the form of a software product stored in a storage medium (eg, ROM/RAM, disk, The optical disc includes a number of instructions for causing a terminal device (which may be a cell phone, a computer, a predetermined network element, or a network device, etc.) to perform the methods of various embodiments of the present disclosure.

Embodiment 2

In this embodiment, a call processing apparatus is provided, which is used to implement the foregoing embodiments and preferred embodiments, and has not been described again. As used below, the term "module" may implement a combination of software and/or hardware of a predetermined function. Although the apparatus described in the following embodiments is preferably implemented in software, hardware, or a combination of software and hardware, is also possible and contemplated.

FIG. 9 is a structural block diagram 1 of a call processing apparatus according to an embodiment of the present disclosure. As shown in FIG. 9, the apparatus includes:

The first receiving module 92 is configured to receive a call request initiated by the calling terminal by using a predetermined network element;

The determining module 94 is connected to the first receiving module 92, and is configured to determine, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook;

The first feedback module 96 is connected to the determining module 94, and is configured to feed back a first response message to the predetermined network element, where the first response message is used to notify the predetermined network element to establish that at least one of the at least two called terminals is A media channel called a terminal for communication.

10 is a block diagram of a preferred structure of a call processing apparatus according to an embodiment of the present disclosure. As shown in FIG. 10, the apparatus includes, in addition to all the modules shown in FIG. 9, a second feedback module 102 connected to the first The receiving module 92 is configured to feed back a second response message to the predetermined network element, where the second response message is used to feed back the predetermined network element to successfully receive the call request.

11 is a block diagram showing a preferred configuration of the determining module 94 in the call processing apparatus according to an embodiment of the present disclosure. As shown in FIG. 11, the determining module 94 includes an indicating unit 112 and a determining unit 114, which are separately described below.

The indicating unit 112 is configured to send an instruction to the at least two called terminals according to the received call request, where the instruction is used to indicate that at least two called terminals are ringing;

The determining unit 114 is configured to determine that at least one of the at least two called terminals succeeds in the event that an event that at least one of the at least two called terminals stops ringing is detected within a predetermined time after the sending of the command Go off-hook.

A call processing apparatus is also provided in this embodiment. FIG. 12 is a structural block diagram 2 of a call processing apparatus according to an embodiment of the present disclosure. As shown in FIG. 12, the apparatus includes:

The forwarding module 122 is configured to forward the call request initiated by the calling terminal to the predetermined network element;

The second receiving module 124 is connected to the forwarding module 122, and is configured to determine, at the predetermined network element, that at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook according to the received call request. Receiving, by the predetermined network element, a first response message, wherein the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals;

The establishing module 126 is connected to the second receiving module 124, and is configured to establish and at least according to the first response message. A media channel in which at least one of the two called terminals communicates with the called terminal.

FIG. 13 is a block diagram showing a preferred structure of a setup module 126 in a call processing apparatus according to an embodiment of the present disclosure. As shown in FIG. 13, the setup module 126 includes:

The first establishing unit 132 is configured to establish a media channel that communicates with at least one called terminal that successfully picks up the phone;

The second establishing unit 134 is configured to establish a media channel that communicates with other called terminals other than the at least one called terminal that successfully picks up the at least two called terminals.

It should be noted that each of the above modules may be implemented by software or hardware. For the latter, the foregoing may be implemented by, but not limited to, the foregoing modules are all located in the same processor; or, the above modules are in any combination. The forms are located in different processors.

Embodiments of the present disclosure also provide a storage medium. Optionally, in the embodiment, the foregoing storage medium may be configured to store program code for performing the following steps:

S1. Receive a call request initiated by the calling terminal by using a predetermined network element.

S2. Determine, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call successfully picks up the phone;

S3. The first response message is fed back to the predetermined network element, where the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals.

Optionally, the storage medium is further configured to store program code for performing the following steps: after receiving the call request initiated by the calling terminal by the predetermined network element, the method further includes:

S1. The second response message is fed back to the predetermined network element, where the second response message is used to feed back the predetermined network element to successfully receive the call request.

Optionally, the storage medium is further configured to store program code for performing: determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call successfully picks up The machine includes:

S1. Send, according to the received call request, an instruction to at least two called terminals, where the instruction is used to indicate that at least two called terminals are ringing;

S2. If an event that at least one of the at least two called terminals stops ringing is detected within a predetermined time after the sending of the command, determining that at least one of the at least two called terminals successfully goes off-hook.

S1, forwarding the call request initiated by the calling terminal to the predetermined network element;

S2. Receiving, by the predetermined network element, the first response of the predetermined network element feedback, if the at least one called terminal of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook according to the received call request. a message, wherein the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals;

S3. Establish, according to the first response message, a media channel that communicates with at least one of the at least two called terminals.

Optionally, the storage medium is further configured to store program code for performing the step of: establishing, according to the first response message, a media channel that communicates with at least one of the at least two called terminals:

S1, establishing a media channel that communicates with at least one called terminal that successfully picks up the phone; and/or,

S2. Establish a media channel that communicates with other called terminals of the at least two called terminals except the at least one called terminal that successfully picks up the phone.

Optionally, in this embodiment, the foregoing storage medium may include, but not limited to, a USB flash drive, a Read-Only Memory (ROM), a Random Access Memory (RAM), a mobile hard disk, and a magnetic memory. A variety of media that can store program code, such as a disc or a disc.

Optionally, in this embodiment, the processor performs, according to the stored program code in the storage medium, receiving a call request initiated by the calling terminal by using a predetermined network element; determining a number of the call request call according to the received call request. At least one of the at least two called terminals successfully picks up the phone; and feeds back a first response message to the predetermined network element, where the first response message is used to notify the predetermined network element to establish the connection with the at least two called terminals. At least one media channel that the called terminal communicates with.

Optionally, in this embodiment, the processor performs, according to the stored program code in the storage medium, after receiving the call request initiated by the calling terminal by using the predetermined network element, the method further includes: feeding back the second response to the predetermined network element. The message, wherein the second response message is used to feed back a predetermined request to the predetermined network element to successfully receive the call request.

Optionally, in this embodiment, the processor performs, according to the stored program code in the storage medium, determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call is called The successful off-hook of the terminal includes: sending, according to the received call request, an instruction to at least two called terminals, wherein the instruction is used to indicate that at least two called terminals are ringing; and at least two are detected within a predetermined time after the command is sent. In a case where at least one of the called terminals suspends the ringing event, it is determined that at least one of the at least two called terminals successfully goes off-hook.

Optionally, in this embodiment, the processor performs, according to the stored program code in the storage medium, forwarding the call request initiated by the calling terminal to the predetermined network element; determining, by the predetermined network element, the call according to the received call request. And receiving, by the predetermined network element, a first response message, where the at least one of the at least two called terminals corresponding to the number of the requested call is successfully off-hook, wherein the first response message is used to notify the predetermined network element Establishing a media channel for communicating with at least one of the at least two called terminals; establishing, according to the first response message, a media channel that communicates with at least one of the at least two called terminals.

Optionally, in this embodiment, the processor executes, according to the stored program code in the storage medium, to establish, according to the first response message, a media channel that communicates with at least one of the at least two called terminals. The method includes: establishing a media channel that communicates with at least one called terminal that successfully picks up the phone; and/or establishing, with other called terminals, at least one of the at least two called terminals except the at least one called terminal that successfully picks up the phone Media channel for communication.

For example, the specific examples in this embodiment may refer to the examples described in the foregoing embodiments and the optional embodiments, and details are not described herein again.

It will be apparent to those skilled in the art that the various modules or steps of the present disclosure described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device so that they can be stored in the storage device Executed by the computing device, and in some cases, the steps shown or described may be performed in an order different than that herein, or they may be fabricated into individual integrated circuit modules, or multiple of them. Or the steps are made into a single integrated circuit module. As such, the disclosure is not limited to any specific combination of hardware and software.

The above is only a preferred embodiment of the present disclosure, and is not intended to limit the disclosure, and various changes and modifications may be made to the present disclosure. Any modifications, equivalent substitutions, improvements, etc., made within the spirit and scope of the present disclosure are intended to be included within the scope of the present disclosure.

Industrial applicability

The present disclosure is applicable to the field of communications, and solves the problem in the related art that the entire call service flow is controlled by a predetermined network element, resulting in a heavy load on the predetermined network element.

Claims

A call processing method includes:

Receiving a call request initiated by the calling terminal by using a predetermined network element;

Determining, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call requesting call is successfully off-hook;

And transmitting, to the predetermined network element, a first response message, where the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals.
The method according to claim 1, wherein after receiving the call request initiated by the calling terminal by the predetermined network element, the method further includes:

And transmitting, to the predetermined network element, a second response message, where the second response message is used to feed back to the predetermined network element to successfully receive the call request.
The method according to claim 1 or 2, wherein, according to the received call request, determining that the at least one of the at least two called terminals corresponding to the number of the call request call succeeds Off-hook includes:

And sending, according to the received call request, an instruction to the at least two called terminals, where the instruction is used to indicate that at least two called terminals are ringing;

Determining that at least one of the at least two called terminals succeeds in the event that an event of at least one of the at least two called terminals aborting ringing is detected within a predetermined time after transmitting the instruction Go off-hook.
The method of claim 1 or 2, wherein the predetermined network element comprises: a server.
A call processing method includes:

Forwarding the call request initiated by the calling terminal to the predetermined network element;

Receiving the predetermined network element if the predetermined network element determines that at least one of the at least two called terminals corresponding to the number of the call request call successfully picks up the phone according to the received call request a first response message, wherein the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals;

And establishing, according to the first response message, a media channel that communicates with at least one of the at least two called terminals.
The method according to claim 5, wherein, according to the first response message, establishing a media channel that communicates with at least one of the at least two called terminals comprises:

Establishing a media channel that communicates with at least one called terminal that successfully picks up the handset; and/or,

Establishing a media channel that communicates with other called terminals other than at least one called terminal that successfully picks up the at least two called terminals.
The method of claim 5 or 6, wherein the predetermined network element comprises: a home gateway.
A call processing device comprising:

The first receiving module is configured to receive a call request initiated by the calling terminal by using a predetermined network element;

a determining module, configured to determine, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call request call successfully goes off-hook;

a first feedback module, configured to feed back a first response message to the predetermined network element, where the first response message is used to notify the predetermined network element to establish at least one of the at least two called terminals A media channel called a terminal for communication.
The apparatus according to claim 8, further comprising: a second feedback module configured to feed back a second response message to the predetermined network element, wherein the second response message is used to feed back the predetermined network element to successfully receive the call request.
The apparatus of claim 8 wherein said determining module comprises:

An indicating unit, configured to send an instruction to the at least two called terminals according to the received call request, where the instruction is used to indicate that at least two called terminals are ringing;

a determining unit, configured to determine, in a predetermined time after transmitting the instruction, that an event of at least one of the at least two called terminals stops ringing, determining that the at least two called terminals are At least one terminal successfully picks up the phone.
A call processing device comprising:

a forwarding module, configured to forward the call request initiated by the calling terminal to the predetermined network element;

The second receiving module is configured to: when the predetermined network element determines, according to the received call request, that at least one of the at least two called terminals corresponding to the number of the call requesting call successfully picks up the phone, receiving the predetermined network element a first response message, wherein the first response message is used to notify the predetermined network element to establish a media channel that communicates with at least one of the at least two called terminals;

And establishing a module, configured to establish, according to the first response message, a media channel that communicates with at least one of the at least two called terminals.
The apparatus of claim 11 wherein said establishing module comprises:

a first establishing unit, configured to establish a media channel that communicates with at least one called terminal that successfully picks up the phone;

And a second establishing unit, configured to establish a media channel that communicates with other called terminals of the at least two called terminals except the at least one called terminal that successfully picks up the phone.