WO2017200499A1 - Systèmes logiciels et matériels intégrés pour l'optimisation des coûts tout au long de la vie pour un équipement de stockage et un environnement sain et sûr - Google Patents

Systèmes logiciels et matériels intégrés pour l'optimisation des coûts tout au long de la vie pour un équipement de stockage et un environnement sain et sûr Download PDF

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Publication number
WO2017200499A1
WO2017200499A1 PCT/TR2017/050055 TR2017050055W WO2017200499A1 WO 2017200499 A1 WO2017200499 A1 WO 2017200499A1 TR 2017050055 W TR2017050055 W TR 2017050055W WO 2017200499 A1 WO2017200499 A1 WO 2017200499A1
Authority
WO
WIPO (PCT)
Prior art keywords
server
forklift
user
processor
database
Prior art date
Application number
PCT/TR2017/050055
Other languages
English (en)
Inventor
Ayse KAYHAN
Mustafa Metin SENGEL
Original Assignee
Still Arser Is Makinalari Servis Ve Ticaret Anonim Sirketi
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Still Arser Is Makinalari Servis Ve Ticaret Anonim Sirketi filed Critical Still Arser Is Makinalari Servis Ve Ticaret Anonim Sirketi
Publication of WO2017200499A1 publication Critical patent/WO2017200499A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Definitions

  • the invention relates to a web-based application recording the vehicle and spare parts sales, fleet leasing, maintenance, repair, and dealer management processes.
  • the invention particularly is an application that can easily be accessed web-based on mobile and other internet media, and users can easily log in through every media with the internet using their e-mail addresses, user names, and passwords.
  • the location of the forklift and battery cannot be monitored in real time, and especially in factories with big areas, the customers want to know the location of the forklifts,
  • the supplier sometimes rents an auxiliary machine from a rival company for a customer who is waiting spare parts for a rented forklift, and in this way, the customer meets a rival product and this poses a risk for the supplier,
  • insurance extension options (such as gold package, premium package etc.) are expected to be added to maintenance offers so that the customer would not have any other outside relationship and deal with all the works at a single point,
  • the invention is formed with the inspiration from the prior art situations and aims to solve the above said problems.
  • the main purpose of the invention is to complete the processes in short time and improve operational efficiency by enabling users to use the menus at the same time by means of a device with an internet connection, independent from their company, customer, dealer, or supplier status and according to their authorizations defined by their user names and passwords.
  • Another purpose of the invention is to provide support to different companies and departments from the same platform, provide multilanguage support, keep leasing and sales modules, and provide battery charge tracking and improved reporting options. Leasing and sales modules are among the menus used in the system. Providing improved reporting options enables the user to create customized reports as desired.
  • Another purpose of the invention is to enable tracking of long term leasing, short term leasing, used forklift, new sales, scrap, demode etc. breakdowns on department basis and enable reservation in accordance with customer demands. In this way, both the customer and the staff save from time.
  • the customers can use the system to reserve the desired model of equipment according their needs (by checking if it is rented, if rented, when will it be available, is it used, how old it is, operation hours etc.), and perform this operation in accordance with their own work plan. For reserved equipment, the customer is contacted and required arrangements are made.
  • Another purpose of the invention is to allow the customers and dealers to add and track desired number of vehicles by means of the system.
  • Another purpose of the invention is to ensure that the application is integrated with the forklift tracking system and thus enable the application to issue work order automatically by receiving the malfunctions sent by the machine via the forklift tracking system. In this way, while dealers go for a customer malfunction job, they go well-prepared and thus loss of time is minimized for the customer and customer satisfaction is increased.
  • Another purpose of the invention is to allow the customer complaints to be filled through the web site of the company and then transmitted to the system online and directed to relevant people through the system.
  • Another purpose of the invention is to allow online tracking of the maintenance periods of the forklift or battery through the system, allow reporting of the equipment that does not have maintenance, and allow the supplier company performing the maintenance to perform tracking through the system.
  • Another purpose of the invention is to allow the application software to be independent from the operating system and be operated also from web based personal computers, cell phones, and tablets.
  • Another purpose of the invention is to allow issuing of automatic maintenance orders from the system when the maintenance time of a machine comes, and provide an operational organization that does not depend on people, but on the system.
  • Another purpose of the invention is to allow visibility of mails and malfunction notifications to everybody within authorization.
  • Another purpose of the invention is to allow tracking of equipment history (which operations are made on the relevant equipment, and by who and when they are made) through the system.
  • Another purpose of the invention is to allow opening of malfunction records in the system in case of malfunctions of equipments recorded in the system such as vehicles, batteries, and attachments, notifying all authorized people about the malfunction at the same time, and allow the people within the same authorization group to follow the processes of intervening the malfunction, waiting for the spare parts, and repair of the malfunction.
  • Another purpose of the invention is to allow the dealer or the supplier to prepare a technical service form after determination of malfunction and before performing maintenance, repair, or other works, and perform the works if the company approves. Actual work is made on the field after completion of approval levels that may vary according to price, and prices of which may vary according to the level of everybody. This operation also enables operational cost control.
  • Another purpose of the invention is to allow performing sales tenders of used or other equipments through the server.
  • Another purpose of the invention is to allow receiving the operator information and tracking and progress payments of maintenance and repair technicians through the server.
  • Another purpose of the invention is to allow the progress payments of all equipments that are rented to be seen by billed people through the server by entering the progress payment page.
  • Another purpose of the invention is to ensure recording of all operational data in a single system.
  • Another purpose of the invention is to enable users to access the system anywhere and anytime through the internet with the support of mobile devices, within their authorizations and without the need for any local installation.
  • Another purpose of the invention is to eliminate communication costs and loss of time, since data are collected in a single source and are accessible.
  • Another purpose of the invention is to enable making smarter decisions for the future with the interpretation of the data collected in the system.
  • Another purpose of the invention is to ensure live monitoring of work processes and instant determination of difficult/bottleneck situations. Another purpose of the invention is to ensure live monitoring of the vehicles and their battery situations operating on site.
  • Another purpose of the invention is to ensure fast and safe automatic data exchange with other systems.
  • Another purpose of the invention is to ensure reduction of work process costs and improve their efficiencies.
  • Another purpose of the invention is to improve dealer, sub-contractor, and customer satisfaction.
  • Another purpose of the invention is to minimize vehicle and battery revision costs by means of electronic integration systems.
  • Another purpose of the invention is to provide system-specific dynamic and flexible auxiliary tools in order to form customized reports and outputs.
  • Another purpose of the invention is to allow the system administrator to design the desired reports and outputs.
  • Another purpose of the invention is to be able to design the data obtained from different tables, different areas, or calculations visually by using nested loops, queries, and filters in the report.
  • Another purpose of the invention is to develop applications with modules suitable for mobile devices to be used by field staff for faster and more effective use of the system.
  • Another purpose of the invention is to enable the field staff to send online or offline messages to system administrators through the software.
  • Another purpose of the invention is to allow the developed application have multilanguage support.
  • Figure 1 is a block diagram of a preferred embodiment of the integrated software and hardware systems for lifelong cost optimization for storage equipment and healthy and safe environment.
  • Figure 2 is a block diagram view of a preferred embodiment of the connection between the user and the server.
  • a system-specific dynamic and flexible reporting module is formed in order to form customized reports and outputs.
  • the server (2) allows forming desired reports and outputs by using this reporting module.
  • the information transmitted to the server (2) from the forklifts and batteries through the GPRS network is recorded by means of the server (2) in a database (61 ) found in the server (2) and reports are formed by applying nested loops, inquiries, and filters.
  • the developed application allow functionality provided by software like Crystal Reports found in the market, in terms of preparing user based reports.
  • Page processing time (the time period during which the information is received at said server and the report is formed) information is controlled in module basis by means of the software installed in the server (2), and the parts that operate slowly, the speed of the application, and the time period spent while the user fills the forms are determined, and improvement and process acceleration studies are made. In this way, the speed of the system use is maximized.
  • the errors occurring in the system (user, module causing the error, date-time, error description, values that cause the error) are recorded logarithmically in the database (21 ) found in the server (2) and these error messages are analyzed by software crew and the application is cleared from errors. Therefore, when a user encounters an error, the software crew can quickly find solution by using the minimum information gathered from the user.
  • the application allows notification of all kinds of situations to users via e-mail or message within their authorization.
  • intensive e-mail traffic it was observed that the attention for these messages is reduced.
  • this situation is notified to the user in the form of a notification message by means of widgets installed in the user devices (3) (personal computers or mobile devices etc.).
  • Confirmation that these messages are seen by the user are also recorded by the server (2) in the database (21 ) found in the server (2).
  • processors (1 ) are found for different types of forklifts and batteries and comunication protocols and server (2) software are developed. In this way, the location of the forklift and the battery can be tracked in real time by means of the processor (1 ) and the GPS module (12) and the GSM module (13) connected to the processor (1 ).
  • - Function (software code for each operation) library is formed so as to make the codes (software codes required for each operation) standard.
  • - Microsoft Visual Studio 2010 is preferred as the integrated development environment (IDE).
  • - SQL is used for development and management of database.
  • Microsoft SQL Server is used as the database.
  • TCPI/IP is used for the communication between the terminals (forklift and battery tracking device) and Electronic Data Interchange (EDI) standard is used for data exchange with other systems (such as server, computer, mobile devices etc.).
  • EDI Electronic Data Interchange
  • Cloud Computing basically ensures quick response to varying work requirements such as improving stability and safety and providing source management flexibility, and allows reduction of complexity.
  • Cloud Computing means providing basic needs of a user such as software, hardware, file saving and storage etc. in a present system by means of a remote computer through the internet.
  • the information found in the software of the server (2) database (21 ) and the user are shared and the present computing service is used through the internet.
  • the system according to the invention which enables elimination of new infrastructure and new personnel training etc. factors, has extended the limits of making real time operation on the internet by means of internet membership or payment per unit.
  • Software testing is one of the significant parts of software development lifecycle.
  • Software test is a structure that controls if the software meets the pre-determined needs or not, and produces the correct output or not. There are various test strategies and all of these try to reach certain targets (eliminate all the problems, ensure error-free operation of the software, and obtain the best output).
  • the software test methods to be worked on are as follows:
  • the Black-Box Test is a user test and does not deal with codes or design. In the Black-Box Test, the tests are on needs and functionality. Black-Box test is based on data selection suitable with functionality and the selected data showing the normal or abnormal behaviour of the program. In the Black-Box Test strategy, the user needs to know the requirements of the system and how he/she is going to respond to these requirements. 2. White-Box Test
  • the White- Box Test is also called as glass, open box, or clear box. In this test, the tester needs to analyze the code for finding the problematic part.
  • Remote tracking system is developed for the batteries of forklifts and electric forklifts within the scope of the invention.
  • Processors (1 ) are found for different types of forklifts and batteries and comunication protocols and server (2) software are developed. In this way, the location and situation of the forklift and the battery are monitored in real time.
  • the processor (1 ) mounted to the forklifts and batteries transmits the location information obtained by the relevant GPS module (12) and relevant sensor (1 1 ) information (impact, battery temperature etc.) to the server (2) through GPRS network via the GPS module (13).
  • commands such as engine stop commands wanted to be sent to the forklift are entered on the screen of the user device (3) by the user and then transmitted to the processor (1 ) found on the forklift, through the GPRS network via the server (2).
  • the integrated software and hardware systems for lifelong cost optimization for storage equipment and healthy and safe environment comprises:
  • a GPS module (12) that is connected to a processor (1 ) mounted to the forklift or battery, transmitting impact or battery temperature etc. information received from at least one sensor (1 1 ) mounted on the forklifts or batteries to said processor (1 ) which is connected to said sensor (1 1 ),
  • the location information obtained by means of said GPS module (12) and the information received from said sensor (1 1 ) transmitted from the forklift and batteries to said processor (1 ), is transmitted to said server (2) via GPRS network by means of base stations, using a
  • GSM module (5) connected to the processor (1 ),
  • the user forms a user ID and user password by means of a server (2) interface
  • the formed user ID and user password are recorded in a database
  • the formed report is displayed on a screen found on at least one user device (3) with internet access and connecting to said server (2) through the internet,
  • the commands wanted to be sent to the forklift are entered on the screen of said user device (3) by the user and then transmitted to said processor (1 ) found on the forklift, through the GPRS network via said server (2),
  • the supplier users enter forklift and battery information, and form sales or leasing module on said server (2) interface, in accordance with their authorization,
  • the forklift and battery information of the supplier users recorded in the database (21 ) of the server (2) are displayed on the screen of said user device (3) by the server (2),
  • the users can send e-mail or message to other users through said server (2) interface
  • the users can perform billing operations by means of said server (2) interface.

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Development Economics (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'invention concerne une application sur le web qui enregistre les processus de vente de véhicule et de pièces de rechange, les opérations de location, de maintenance, de réparation et de gestion du distributeur.
PCT/TR2017/050055 2016-05-18 2017-02-09 Systèmes logiciels et matériels intégrés pour l'optimisation des coûts tout au long de la vie pour un équipement de stockage et un environnement sain et sûr WO2017200499A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
TR2016/06684 2016-05-18
TR201606684 2016-05-18

Publications (1)

Publication Number Publication Date
WO2017200499A1 true WO2017200499A1 (fr) 2017-11-23

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PCT/TR2017/050055 WO2017200499A1 (fr) 2016-05-18 2017-02-09 Systèmes logiciels et matériels intégrés pour l'optimisation des coûts tout au long de la vie pour un équipement de stockage et un environnement sain et sûr

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WO (1) WO2017200499A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108022045A (zh) * 2017-12-01 2018-05-11 中国人民解放军国防科技大学 一种分布估计方法

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020178080A1 (en) * 2001-05-24 2002-11-28 Kelly Ly Web vehicle ordering system
US20150046106A1 (en) * 2013-05-16 2015-02-12 James R WADE Apparatus, system and method for a cloud based universal fleet monitoring system
EP2963613A1 (fr) * 2006-12-13 2016-01-06 Crown Equipment Corporation Système de gestion de flotte

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020178080A1 (en) * 2001-05-24 2002-11-28 Kelly Ly Web vehicle ordering system
EP2963613A1 (fr) * 2006-12-13 2016-01-06 Crown Equipment Corporation Système de gestion de flotte
US20150046106A1 (en) * 2013-05-16 2015-02-12 James R WADE Apparatus, system and method for a cloud based universal fleet monitoring system

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108022045A (zh) * 2017-12-01 2018-05-11 中国人民解放军国防科技大学 一种分布估计方法
CN108022045B (zh) * 2017-12-01 2021-05-14 中国人民解放军国防科技大学 一种分布估计方法

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