WO2017054558A1 - 一种组播诊断的方法及装置 - Google Patents

一种组播诊断的方法及装置 Download PDF

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Publication number
WO2017054558A1
WO2017054558A1 PCT/CN2016/090466 CN2016090466W WO2017054558A1 WO 2017054558 A1 WO2017054558 A1 WO 2017054558A1 CN 2016090466 W CN2016090466 W CN 2016090466W WO 2017054558 A1 WO2017054558 A1 WO 2017054558A1
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WIPO (PCT)
Prior art keywords
multicast
diagnostic
layer network
upper layer
report
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PCT/CN2016/090466
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English (en)
French (fr)
Inventor
王彦
徐国良
彭建
戴军
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中兴通讯股份有限公司
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Publication of WO2017054558A1 publication Critical patent/WO2017054558A1/zh

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
    • H04L9/40—Network security protocols
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/60—Network structure or processes for video distribution between server and client or between remote clients; Control signalling between clients, server and network components; Transmission of management data between server and client, e.g. sending from server to client commands for recording incoming content stream; Communication details between server and client 
    • H04N21/63—Control signaling related to video distribution between client, server and network components; Network processes for video distribution between server and clients or between remote clients, e.g. transmitting basic layer and enhancement layers over different transmission paths, setting up a peer-to-peer communication via Internet between remote STB's; Communication protocols; Addressing
    • H04N21/64—Addressing
    • H04N21/6405—Multicasting

Definitions

  • This document relates to, but is not limited to, the field of communication technologies, and in particular, to a method and apparatus for multicast diagnosis.
  • Ping is a command under Windows, Unix and Linux systems. Ping also belongs to a communication protocol, which is a network communication protocol (TCP/IP) protocol. As part of the "ping" command, you can check whether the network is connected, which can help us analyze and determine network faults. Diagnostics can locate Internet service faults, but the diagnosis of multicast faults has always been a technical gap.
  • TCP/IP network communication protocol
  • multicast services are spreading more and more.
  • the user needs to report the fault independently.
  • the operation and maintenance personnel come to the terminal to diagnose the terminal equipment and related networks, analyze the cause of the fault, and complete the fault repair.
  • the multicast service failure is caused by changes in the upper-layer network environment, such as the upgrade version of the router.
  • Such problems cannot be solved immediately after the on-site service, and the user needs to be re-authenticated after the environmental failure is repaired. This leads to problems such as passive fault diagnosis, low efficiency, and long time.
  • the embodiment of the invention provides a method and a device for multicast diagnosis, which can improve the efficiency of multicast fault diagnosis and shorten the diagnosis time.
  • the embodiment of the invention provides a method for multicast diagnosis, and the method includes:
  • the joining message is used to request the upper layer network to send a multicast stream.
  • the diagnostic instruction includes:
  • a terminal-based application or based on instructions generated in the user interface is a terminal-based application or based on instructions generated in the user interface.
  • the diagnostic command includes a multicast address, a diagnostic parameter that specifies a WAN connection of the WAN, and the sending, by the upper layer network, the multicast join message includes:
  • the generating the diagnostic report includes:
  • the generated diagnostic report is sent to the network management system.
  • the method further includes:
  • the multicast leaving message is sent to the upper layer network, and the channel status is set to be online, where the multicast leaving message is used to indicate that the upper layer network stops delivering multicast. flow.
  • the diagnostic report includes:
  • a generated report based on diagnostic status, and/or channel status, and/or multicast address, and/or timeout period, and/or number of multicast join messages, and/or number of multicast leave messages.
  • the embodiment of the invention further provides a device for multicast diagnosis, comprising:
  • the sending module is configured to: when receiving the diagnostic command, send a multicast join message to the upper layer network, where the multicast join message is used to request the upper layer network to send the multicast stream;
  • Generating a module configured to generate a diagnostic report according to the sending result of the multicast join message
  • the uploading module is configured to upload the generated diagnostic report to the specified network management system.
  • the sending module is configured to send a multicast join message to the upper layer network when receiving the terminal-based application or based on the diagnostic command generated in the user interface.
  • the diagnostic command includes a multicast address, a diagnostic parameter that specifies a WAN connection of the wide area network, and the sending module is configured to: when the diagnostic command is received, obtain the diagnostic parameter of the diagnostic command from the diagnostic command. ;
  • the generating module is configured to:
  • the multicast join message is successfully sent to the upper-layer network, detecting, according to the timeout period in the diagnostic command, whether the multicast stream delivered by the upper-layer network is received in the timeout period; If it is detected that the multicast stream is received within the timeout period, generating a diagnosis report indicating that the set top box is faulty; if it is detected that the multicast stream is not received within the timeout period, generating a fault that identifies the upper layer network Diagnostic report;
  • the uploading module is configured to send the generated diagnostic report to the network management system.
  • the generating module is configured to:
  • the message is added according to the diagnostic status, and/or channel status, and/or multicast address, and/or timeout period, and/or multicast. Number, and/or multicast leaving the number of packets, generating a diagnostic report characterizing the fault of the home gateway;
  • the upper layer network stops delivering the multicast stream; according to the diagnostic status, and/or channel status, and/or multicast address, and/or timeout period, and/or the number of multicast join messages, and/or multicast leave The number of messages, the diagnosis report indicating the failure of the set top box is generated;
  • the multicast stream is not received within the timeout period, according to the diagnostic status, and/or channel status, and/or multicast address, and/or timeout period, and/or multicast join message number And/or the number of packets leaving the multicast to generate a diagnostic report that identifies the fault of the upper layer network.
  • the device further includes a processing module
  • the processing module is configured to: if the generating module detects that the multicast stream sent by the upper layer network is received, send a multicast leaving message to the upper layer network, and set a channel status to online; The leave message is used to instruct the upper layer network to stop delivering the multicast stream.
  • the network when receiving the diagnostic command, sends a multicast join message to the upper layer network, generates a diagnosis report according to the sending result of the multicast join message, and uploads the diagnostic report to the designated network management system.
  • the operation and maintenance personnel can directly view the diagnosis report in the network management system, implement targeted maintenance processing, reduce the time for multicast diagnosis, and improve the efficiency of multicast fault diagnosis.
  • FIG. 1 is a flowchart of a method for multicast diagnosis according to an embodiment of the present invention
  • FIG. 2 is a flowchart of a user reporting multicast diagnosis according to an embodiment of the present invention
  • FIG. 3 is a flowchart of triggering multicast diagnosis on a user interface according to an embodiment of the present invention
  • FIG. 4 is a flowchart of triggering multicast diagnosis by a mobile phone App according to an embodiment of the present invention
  • FIG. 5 is a schematic structural diagram of an apparatus for multicast diagnosis according to an embodiment of the present invention.
  • the embodiment of the present invention provides a method for multicast diagnosis.
  • the method of the embodiment of the present invention can be applied to a home gateway.
  • the method of the embodiment of the present invention includes: when receiving a diagnostic command, sending a multicast join message to an upper layer network.
  • the diagnosis report is generated according to the sending result of the multicast join message, and the diagnosis report is uploaded to the designated network management system.
  • the operation and maintenance personnel of the embodiment of the present invention can directly view the diagnosis report in the network management system, so that the maintenance process can be performed in a targeted manner. This reduces the multicast diagnostic time and improves the efficiency of multicast fault diagnosis.
  • FIG. 1 is a flowchart of a multicast diagnosis method according to an embodiment of the present invention, where the method includes:
  • Step (S, Step) 101 when receiving the diagnostic command, sending a multicast join message to the upper layer network;
  • the method of the embodiment of the present invention can be applied to a home gateway, where the home gateway can hang the set top box and can upload data to the upper layer network and receive data of the upper layer network.
  • the home gateway can simulate the set top box to generate a multicast join message, so The diagnosis of the multicast environment is implemented by using the home gateway.
  • the following three manners can be used to detect the multicast environment.
  • Step 201 The user reports a fault; for example, the user can directly report the fault to the operator by using a telephone;
  • Step 202 The network management system triggers the multicast diagnosis. For example, after receiving the fault, the operator instructs the network management system to send a diagnostic command to the home gateway, where the diagnostic command includes the diagnostic parameter.
  • the home gateway After the home gateway receives the diagnostic command, the home gateway will get the diagnosis in the diagnostic command.
  • the parameter contains at least the multicast address and the specified wide area network (WAN) connection in the diagnostic parameters.
  • WAN wide area network
  • the home gateway After the home gateway obtains the diagnostic parameters, the home gateway reconfigures its own configuration parameters, such as reconfiguring the multicast address and reconfiguring the WAN connection, so that the configuration parameters in the home gateway are reconfigured.
  • the home gateway After the home gateway performs the reconfiguration, the home gateway generates a multicast join message in the simulated set top box, and sends a multicast join message to the reconfigured multicast address according to the specified WAN connection, and the multicast join message is used to request the upper layer.
  • the network delivers multicast streams.
  • Step 203 The home gateway diagnoses and reports the result, and performs fault processing according to the reported result;
  • the home gateway When the home gateway sends a multicast join message to the reconfigured multicast address, the home gateway detects whether the multicast join message is successfully sent to the upper layer network. If the multicast join message is not successfully sent to the upper-layer network, the home gateway generates a diagnosis report indicating the fault of the home gateway, and sends a diagnosis report indicating the fault of the home gateway to the designated network management system, so that the operation and maintenance personnel can view the home by viewing The diagnosis report of the gateway fault is informed that the home gateway in the user's home is faulty, so that the operation and maintenance personnel can perform timely and targeted maintenance, which not only saves the diagnosis time, but also improves the operation and maintenance efficiency.
  • the home gateway will detect whether the multicast stream sent by the upper-layer network is received in real time. If the multicast stream sent by the upper-layer network is received, the home gateway is received.
  • the upper layer network is determined to be normal, and the set top box connected to the home gateway is faulty, thereby generating a diagnosis report indicating the failure of the set top box, and transmitting a diagnosis report indicating the set top box failure to the network management system, so that the operation and maintenance personnel can perform timely maintenance processing on the set top box failure. .
  • the home gateway determines that the upper-layer network is faulty, and the set-top box connected to the home gateway is normal. At this time, the home gateway generates a diagnosis report indicating the fault of the upper-layer network, and the home gateway will A diagnostic report characterizing the upper layer network failure is sent to the network management system. Therefore, the operation and maintenance personnel can perform timely maintenance and repair for the upper layer network failure.
  • Step 204 When it is determined that the fault repair is completed, the process ends.
  • the timeout period is also included in the diagnostic command, and the home gateway will also reconfigure the timeout period.
  • the home gateway After the home gateway successfully sends the multicast join message to the upper layer network, the home gateway detects whether the multicast stream of the upper layer shuffling is received within the timeout period. If the multicast stream is received within the timeout period, The home gateway determines that the upper layer network is normal. If the multicast stream is not received within the timeout period, the home gateway determines that the upper layer network is faulty.
  • the diagnosis process ends, and the home gateway is based on the diagnostic status, and/or the multicast address, And/or the number of multicast join packets, and/or the number of multicast leave packets, to generate a diagnostic report that identifies the fault of the home gateway. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • the diagnosis process ends.
  • the channel status of the upper layer network is online, and the home gateway will be based on the diagnostic status, and/or channel status, and/or multicast address, and/or The timeout period, and/or the number of multicast join messages, and/or the number of multicast leave messages generate a diagnostic report that characterizes the failure of the set top box. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • the diagnosis process ends.
  • the channel status of the upper layer network is offline, and the home gateway will be based on the diagnostic status, and/or channel status, and/or multicast address, and/or The timeout period, and/or the number of multicast join messages, and/or the number of multicast leave messages generate a diagnostic report that identifies the upper layer network fault. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • the diagnosis report that generates the fault of the home gateway generally includes the diagnostic status.
  • the number of the multicast address, the number of multicast join packets, and the number of multicast leave messages may not be added to the diagnostic report; if necessary, the home gateway You can perform internal interface, process, configuration, etc. to further locate the cause of the fault and give suggestions, such as restarting or plugging in the uplink.
  • the diagnostic report of the set-top box failure and the diagnosis report of the upper-layer network fault generally include two conditions: the diagnostic status and the channel status. The diagnosis status and the channel status can distinguish whether the diagnosis report of the set-top box failure or the upper-layer network failure.
  • Step 301 Trigger a multicast diagnosis through a user interface.
  • the user may perform a corresponding operation in the user interface of the home gateway to trigger multicast diagnosis, that is, indicate that there is a fault in the user interface.
  • the home gateway directly reports the fault to the operator based on the operation of the user in the user interface. After receiving the fault, the quotient will instruct the network management system to issue a diagnostic command to the home gateway, and the diagnostic command includes the diagnostic parameters.
  • the home gateway After the home gateway receives the diagnostic command, the home gateway will obtain the diagnostic parameters in the diagnostic command, and at least the multicast address and the designated WAN connection are included in the diagnostic parameters.
  • the home gateway After the home gateway obtains the diagnostic parameters, the home gateway reconfigures its own configuration parameters, such as reconfiguring the multicast address and reconfiguring the WAN connection, so that the configuration parameters in the home gateway are reconfigured.
  • Step 302 The home gateway diagnoses and reports the diagnosis result, and performs processing according to the diagnosis result; and may include:
  • the home gateway After the home gateway performs the reconfiguration, the home gateway generates a multicast join message in the simulated set top box, and sends a multicast join message to the reconfigured multicast address according to the specified WAN connection, and the multicast join message is used to request the upper layer.
  • the network delivers multicast streams.
  • the home gateway When the home gateway sends a multicast join message to the reconfigured multicast address, the home gateway detects whether the multicast join message is successfully sent to the upper layer network. If the multicast join message is not successfully sent to the upper-layer network, the home gateway generates a diagnosis report indicating the fault of the home gateway, and sends a diagnosis report indicating the fault of the home gateway to the designated network management system, so that the operation and maintenance personnel can view the home by viewing The diagnosis report of the gateway fault is informed that the home gateway in the user's home is faulty, so that the operation and maintenance personnel can perform timely and targeted maintenance, which not only saves the diagnosis time, but also improves the operation and maintenance efficiency.
  • the home gateway will detect whether the multicast stream sent by the upper-layer network is received in real time. If the multicast stream sent by the upper-layer network is received, the home gateway is received.
  • the upper layer network is determined to be normal, and the set top box connected to the home gateway is faulty, thereby generating a diagnosis report indicating the failure of the set top box, and transmitting a diagnosis report indicating the set top box failure to the network management system, so that the operation and maintenance personnel can perform timely maintenance processing on the set top box failure. .
  • the home gateway determines that the upper-layer network is faulty, and the set-top box connected to the home gateway is normal. At this time, the home gateway generates a diagnosis report indicating the fault of the upper-layer network, and the home gateway will A diagnostic report characterizing the upper layer network failure is sent to the network management system. Therefore, the operation and maintenance personnel can perform timely maintenance and repair for the upper layer network failure.
  • Step 303 Determine to complete the fault repair and end the process.
  • the timeout period is also included in the diagnostic command, and the home gateway will also reconfigure the timeout period.
  • the home gateway After the home gateway successfully sends the multicast join message to the upper layer network, the home gateway detects whether the multicast stream of the upper layer shuffling is received within the timeout period. If the multicast stream is received within the timeout period, The home gateway determines that the upper layer network is normal. If the multicast stream is not received within the timeout period, the home gateway determines that the upper layer network is faulty.
  • the diagnosis process ends, and the home gateway is based on the diagnostic status, and/or the multicast address, And/or the number of multicast join packets, and/or the number of multicast leave packets, to generate a diagnostic report that identifies the fault of the home gateway. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • the diagnosis process ends.
  • the channel status of the upper layer network is online, and the home gateway will be based on the diagnostic status, and/or channel status, and/or multicast address, and/or The timeout period, and/or the number of multicast join messages, and/or the number of multicast leave messages generate a diagnostic report that characterizes the failure of the set top box. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • the diagnosis process ends.
  • the channel status of the upper layer network is offline, and the home gateway will be based on the diagnostic status, and/or channel status, and/or multicast address, and/or The timeout period, and/or the number of multicast join messages, and/or the number of multicast leave messages generate a diagnostic report that identifies the upper layer network fault. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • Step 401 The user triggers the multicast diagnosis by connecting the application with the home gateway; for example, the user can directly trigger the multicast diagnosis by performing corresponding operations in an application (App) connected to the mobile phone with the home gateway.
  • App application
  • Step 402 The home gateway performs multicast diagnosis.
  • the home gateway When the home gateway receives the indication sent by the mobile phone, the home gateway reports the fault to the operator. After receiving the fault, the operator instructs the network management system to issue a diagnostic command to the home gateway, and the diagnostic command includes the diagnostic parameter.
  • the home gateway After the home gateway receives the diagnostic command, the home gateway will obtain the diagnostic parameters in the diagnostic command, and at least the multicast address and the designated WAN connection are included in the diagnostic parameters.
  • the home gateway After the home gateway obtains the diagnostic parameters, the home gateway reconfigures its own configuration parameters, such as reconfiguring the multicast address and reconfiguring the WAN connection, so that the configuration parameters in the home gateway are reconfigured.
  • the home gateway After the home gateway performs the reconfiguration, the home gateway generates a multicast join message in the simulated set top box, and sends a multicast join message to the reconfigured multicast address according to the specified WAN connection, and the multicast join message is used to request the upper layer.
  • the network delivers multicast streams.
  • Step 403 The home gateway reports the multicast diagnosis result according to the multicast diagnosis, and performs fault processing according to the multicast diagnosis result.
  • the home gateway When the home gateway sends a multicast join message to the reconfigured multicast address, the home gateway detects whether the multicast join message is successfully sent to the upper layer network. If the multicast join message is not successfully sent to the upper-layer network, the home gateway generates a diagnosis report indicating the fault of the home gateway, and sends a diagnosis report indicating the fault of the home gateway to the designated network management system, so that the operation and maintenance personnel can view the home by viewing The diagnosis report of the gateway fault is informed that the home gateway in the user's home is faulty, so that the operation and maintenance personnel can perform timely and targeted maintenance, which not only saves the diagnosis time, but also improves the operation and maintenance efficiency.
  • the home gateway will detect whether the multicast stream sent by the upper-layer network is received in real time. If the multicast stream sent by the upper-layer network is received, the home gateway is received.
  • the upper layer network is determined to be normal, and the set top box connected to the home gateway is faulty, thereby generating a diagnosis report indicating the failure of the set top box, and transmitting a diagnosis report indicating the set top box failure to the network management system, so that the operation and maintenance personnel can perform timely maintenance processing on the set top box failure. .
  • the home gateway determines that the upper-layer network is faulty, and the set-top box connected to the home gateway is normal. At this time, the home gateway generates a diagnosis report indicating the fault of the upper-layer network, and the home gateway will A diagnostic report characterizing the upper layer network failure is sent to the network management system. Therefore, the operation and maintenance personnel can perform timely maintenance and repair for the upper layer network failure.
  • the timeout period is also included in the diagnostic command, and the home gateway will also reconfigure the timeout period.
  • the home gateway After the home gateway successfully sends the multicast join message to the upper layer network, the home gateway detects whether the multicast stream of the upper layer shuffling is received within the timeout period. If the multicast stream is received within the timeout period, The home gateway determines that the upper layer network is normal. If the multicast stream is not received within the timeout period, the home gateway determines that the upper layer network is faulty.
  • the diagnosis process ends, and the home gateway is based on the diagnostic status, and/or the multicast address, And/or the number of multicast join packets, and/or the number of multicast leave packets, to generate a diagnostic report that identifies the fault of the home gateway. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • the diagnosis process ends.
  • the channel status of the upper layer network is online, and the home gateway will be based on the diagnostic status, and/or channel status, and/or multicast address, and/or The timeout period, and/or the number of multicast join messages, and/or the number of multicast leave messages generate a diagnostic report that characterizes the failure of the set top box. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • the diagnosis process ends.
  • the channel status of the upper layer network is offline, and the home gateway will be based on the diagnostic status, and/or channel status, and/or multicast address, and/or The timeout period, and/or the number of multicast join messages, and/or the number of multicast leave messages generate a diagnostic report that identifies the upper layer network fault. In this way, the operation and maintenance personnel can more clearly understand the cause of the failure.
  • Step 404 When it is determined that the fault repair is completed, the process ends.
  • the method may include: after the end of the entire diagnosis process, the home gateway reports the diagnosis end information to the network management system, so that the entire diagnosis process ends.
  • the home gateway when the home gateway receives the diagnostic command, the home gateway sends a multicast join message to the upper layer network, and generates a diagnosis report according to the sending result of the multicast join message.
  • the diagnostic report is uploaded to the designated network management system, so that the operation and maintenance personnel can directly view the diagnosis report in the network management system, so that the maintenance process can be performed in a targeted manner, which reduces the multicast diagnosis time and improves the efficiency of multicast fault diagnosis. .
  • the multicast leaving message is sent to the upper layer network, and the channel status is set to online.
  • the multicast leaving message is used to indicate that the upper layer network stops delivering the multicast stream.
  • the embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores computer executable instructions, and the computer executable instructions are used to execute the method for multicast diagnosis.
  • a device for multicast diagnosis is provided in the embodiment of the present invention.
  • the device of the present invention further provides a device for multicast diagnosis, as shown in FIG. 5, which is a device for multicast diagnosis according to an embodiment of the present invention.
  • FIG. 5 Schematic diagram of the structure, the device includes:
  • the sending module 501 is configured to: when receiving the diagnostic command, send a multicast join message to the upper layer network, where the multicast join message is used to request the upper layer network to send the multicast stream;
  • the generating module 502 is configured to generate a diagnostic report according to the sending result of the multicast joining message.
  • the uploading module 503 is configured to upload the generated diagnostic report to the designated network management system. .
  • the sending module 501 is configured to send a multicast join message to the upper layer network when receiving the terminal-based application or based on the diagnostic command generated in the user interface.
  • the diagnostic command includes a multicast address, a diagnostic parameter that specifies a WAN connection of the wide area network
  • the sending module 501 is configured to: when the diagnostic command is received, obtain the diagnostic command from the diagnostic command. Diagnosing parameters; according to the diagnostic parameters, sending the multicast join message to the multicast address according to the specified WAN connection.
  • the generating module 502 is configured to
  • a diagnosis report indicating the fault of the home gateway is generated; if the uplink network multicast join message is successfully detected, according to the timeout period in the diagnostic command, the detection is performed. Whether the multicast stream delivered by the upper layer network is received within the timeout period; if it detects that the multicast stream is received within the timeout period, a diagnosis report indicating that the set top box is faulty is generated; if it is detected that the group is not received within the timeout period The broadcast stream generates a diagnostic report that identifies the fault of the upper layer network;
  • the uploading module 503 is configured to send the generated diagnostic report to the network management system.
  • the generating module 502 is configured to:
  • the message is added according to the diagnostic status, and/or channel status, and/or multicast address, and/or timeout period, and/or multicast. Number, and / Or the number of multicast leaving packets to generate a diagnostic report that identifies the fault of the home gateway;
  • the upper layer network stops delivering the multicast stream; according to the diagnostic status, and/or channel status, and/or multicast address, and/or timeout period, and/or the number of multicast join messages, and/or multicast leave The number of messages, the diagnosis report indicating the failure of the set top box is generated;
  • the diagnostic status, and/or channel status, and/or multicast address, and/or timeout period, and/or the number of multicast join messages, and/or The number of packets leaving the multicast is generated to generate a diagnostic report that identifies the fault of the upper-layer network.
  • the apparatus of the embodiment of the present invention further includes a processing module
  • the processing module is configured to: if the generating module detects that the multicast stream sent by the upper layer network is received, send the multicast leaving message to the upper layer network, and set the channel status to online; wherein the multicast leaving message is used to indicate The upper layer network stops delivering multicast streams.
  • each module/unit in the foregoing embodiment may be implemented in the form of hardware, for example, by implementing an integrated circuit to implement its corresponding function, or may be implemented in the form of a software function module, for example, being executed by a processor and stored in a memory. Programs/instructions to implement their respective functions.
  • the invention is not limited to any specific form of combination of hardware and software.
  • the foregoing technical solution reduces the time for multicast diagnosis and improves the efficiency of multicast fault diagnosis.

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Abstract

一种组播诊断的方法及装置，包括：在接收到诊断指令时，向上层网络发送组播加入报文，根据组播加入报文的发送结果，生成诊断报告，将生成的诊断报告上传至指定网管系统。本发明实施例，运维人员可以直接在网管系统中查看到诊断报告，实现了具有针对性的维修处理，减少了组播诊断的时间，提升了组播故障诊断的效率。

Description

一种组播诊断的方法及装置 技术领域
本文涉及但不限于通信技术领域，尤其涉及一种组播诊断的方法及装置。
背景技术
目前运营商固网业务发展迅速，家庭网关设备的使用率越来越高，用户群也越来越大。而家庭网关的三大主流业务是上网、组播和网管，虽然现在每一项业务都开展得比较成熟，但难免会出现故障。现阶段，局方运维人员通过网管系统的网络之间互连的协议IP ping(Ping是Windows、Unix和Linux系统下的一个命令，ping也属于一个通信协议，是网络通讯协议(TCP/IP)协议的一部分，利用“ping”命令可以检查网络是否连通，可以很好地帮助我们分析和判定网络故障)诊断能定位上网业务故障，但是组播故障的诊断一直是技术空白。
随着对多媒体需求的增加，组播业务开展得越来越广泛。在传统的运维流程中，一旦组播业务使用过程中出现问题，需要用户自主报障，由运维人员上门针对终端设备以及相关网络等进行诊断，分析定位故障原因，进而完成故障的修复。有时，组播业务故障是因为上层网络环境变化等引起的，如路由器升级版本等，这类问题即使上门服务也不能得到立即解决，需要修复环境故障后再让用户重新验证。这样就导致了组播故障诊断比较被动，效率较低，时间也比较长等问题。
发明内容
以下是对本文详细描述的主题的概述。本概述并非是为了限制权利要求的保护范围。
本发明实施例提供了一种组播诊断的方法及装置，能够提高组播故障诊断的效率，缩短诊断时间。
本发明实施例提供了一种组播诊断的方法，所述方法包括：
在接收到诊断指令时，向上层网络发送组播加入报文，其中，所述组播 加入报文用于请求所述上层网络下发组播流；
根据所述组播加入报文的发送结果，生成诊断报告；
将生成的所述诊断报告上传至指定网管系统。
可选的，所述诊断指令包括：
基于终端的应用程序或者基于用户界面中生成的指令。
可选的，所述诊断指令中包括组播地址、指定广域网WAN连接的诊断参数；所述向上层网络发送组播加入报文包括：
在接收到诊断指令时，从所述诊断指令中获取所述诊断指令中的诊断参数；
根据所述诊断参数，按照所述指定WAN连接向所述组播地址发送所述组播加入报文。
可选的，所述生成诊断报告包括：
若检测到向所述上层网络发送所述组播加入报文失败时，生成表征家庭网关故障的诊断报告；
若检测到向所述上层网络发送所述组播加入报文成功时，根据所述诊断指令中的超时时间，检测在所述超时时间内是否接收到所述上层网络下发的组播流；
若检测到在所述超时时间内接收到所述组播流，则生成表征机顶盒故障的诊断报告；
若检测到在所述超时时间内未接收到所述组播流，则生成表征上层网络故障的诊断报告；
将生成的所述诊断报告发送至所述网管系统。
可选的，所述方法还包括：
若接收到所述组播流，则向所述上层网络发送组播离开报文，并将频道状态设置为在线，其中所述组播离开报文用于指示所述上层网络停止下发组播流。
所述诊断报告包括：
根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成的报告。
本发明实施例还提供一种组播诊断的装置，包括：
发送模块，设置为在接收到诊断指令时，向上层网络发送组播加入报文，其中，所述组播加入报文用于请求所述上层网络下发组播流；
生成模块，设置为根据所述组播加入报文的发送结果，生成诊断报告；
上传模块，设置为将生成的所述诊断报告上传至指定网管系统。
可选的，所述发送模块是设置为，接收到基于终端的应用程序或者基于用户界面中生成的诊断指令时，向上层网络发送组播加入报文。
可选的，所述诊断指令中包括组播地址、指定广域网WAN连接的诊断参数，所述发送模块是设置为，接收到诊断指令时，从所述诊断指令中获取所述诊断指令的诊断参数；
根据所述诊断参数，按照所述指定WAN连接向所述组播地址发送所述组播加入报文。
可选的，所述生成模块是设置为：
若检测到向所述上层网络发送所述组播加入报文失败时，生成表征家庭网关故障的诊断报告；
若检测到向所述上层网络发送所述组播加入报文成功时，根据所述诊断指令中的超时时间，检测在所述超时时间内是否接收到所述上层网络下发的组播流；若检测到在所述超时时间内接收到所述组播流，则生成表征机顶盒故障的诊断报告；若检测到在所述超时时间内未接收到所述组播流，则生成表征上层网络故障的诊断报告；
所述上传模块是设置为，将生成的所述诊断报告发送至所述网管系统。
可选的，所述生成模块是设置为：
若检测到向所述上层网络发送所述组播加入报文失败时，根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成表征家庭网关故障的诊断报告；
若检测到在所述超时时间内接收到所述组播流，则向所述上层网络发送组播离开报文，并将频道状态设置为在线，其中，所述组播离开报文用于指示所述上层网络停止下发组播流；根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成所述表征机顶盒故障的诊断报告；
若检测到在所述超时时间内未接收到所述组播流，根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成表征上层网络故障的诊断报告。
可选的，所述装置还包括处理模块，
处理模块设置为：若生成模块检测到接收到上层网络下发的所述组播流，则向所述上层网络发送组播离开报文，并将频道状态设置为在线；其中，所述组播离开报文用于指示所述上层网络停止下发组播流。
在本发明实施例的技术方案中，在接收到诊断指令时，向上层网络发送组播加入报文，根据组播加入报文的发送结果，生成诊断报告，并将诊断报告上传至指定网管系统。本发明实施例，运维人员可以直接在网管系统中查看到诊断报告，实现了具有针对性的维修处理，减少了组播诊断的时间，提升了组播故障诊断的效率。
在阅读并理解了附图和详细描述后，可以明白其他方面。
附图概述
图1为本发明实施例中一种组播诊断的方法流程图；
图2为本发明实施例中用户上报组播诊断的流程图；
图3为本发明实施例中用户界面触发组播诊断的流程图；
图4为本发明实施例中手机App触发组播诊断的流程图；
图5为本发明实施例中一种组播诊断的装置的结构示意图。
本发明的实施方式
下文中将结合附图对本申请的实施例进行详细说明。需要说明的是，在 不冲突的情况下，本申请中的实施例及实施例中的特征可以相互任意组合。
本发明实施例提供了一种组播诊断的方法，本发明实施例方法可以应用到家庭网关中，本发明实施例方法包括：在接收到诊断指令时，向上层网络发送组播加入报文，根据组播加入报文的发送结果，生成诊断报告，并将诊断报告上传至指定网管系统；本发明实施例运维人员可以直接在网管系统中查看到诊断报告，从而可以针对性的进行维修处理，这样减少了组播诊断时间，提升了组播故障诊断的效率。
下面通过附图以及实施例对本发明实施例的技术方案做说明，应当理解，本发明实施例以及实施例中的技术特征只是对本发明技术方案的说明，而不是限定，在不冲突的情况下，本发明实施例以及实施例中的技术特征可以相互组合。
如图1所示为本发明实施例中一种组播诊断方法的流程图，该方法包括：
步骤(S，Step)101，在接收到诊断指令时，向上层网络发送组播加入报文；
S102，根据组播加入报文的发送结果，生成诊断报告；
S103，将生成的诊断报告发送至指定网管系统。
本发明实施例方法可以应用到一家庭网关中，该家庭网关可以下挂机顶盒，并且能够向上层网络上传数据以及接收上层网络的数据，该家庭网关可以模拟机顶盒生成组播加入报文，因此可以通过家庭网关来实现对整个组播环境进行诊断，在本发明实施例中可以通过包括如下三种方式来实现对组播环境的检测，
方式一：
如图2所示，在用户家中出现了组播无法播放的故障时，包括：
步骤201、用户上报故障；例如：用户可以直接通过电话向运营商上报故障；
步骤202、网管系统触发组播诊断；例如、运营商在收到故障之后，将指示网管系统向家庭网关下发诊断指令，在该诊断指令中包含了诊断参数。
在家庭网关接收到诊断指令之后，家庭网关将在诊断指令中获取到诊断 参数，在诊断参数中至少包含了组播地址以及指定广域网(WAN)连接。
家庭网关获取到诊断参数之后，家庭网关将自身的配置参数进行重配置，比如说将组播地址进行重配置以及WAN连接进行重配置，这样家庭网关中的配置参数都得到了重配置。
在进行家庭网关进行重配置之后，家庭网关将模拟机顶盒生成组播加入报文，并按照指定WAN连接向重配置的组播地址发送组播加入报文，该组播加入报文用于请求上层网络下发组播流。
步骤203、家庭网关诊断并上报结果，并根据上报结果进行故障处理；可以包括：
在家庭网关向重配置的组播地址发送组播加入报文时，家庭网关会实时的检测组播加入报文是否成功发送至上层网络。若是组播加入报文未成功发送至上层网络，则家庭网关将生成表征家庭网关故障的诊断报告，并将表征家庭网关故障的诊断报告发送至指定网管系统，这样运维人员可以通过查看表征家庭网关故障的诊断报告获知用户家庭中的家庭网关故障，从而运维人员可以针对性的及时的进行维修，不仅节省了诊断时间，并且提升了运维效率。
若是家庭网关成功的向上层网络发送了组播加入报文时，家庭网关将实时的检测是否接收到上层网络下发的组播流，若是接收到上层网络下发的组播流，则家庭网关将确定上层网络正常，而家庭网关下挂的机顶盒故障，从而生成表征机顶盒故障的诊断报告，并将表征机顶盒故障的诊断报告发送至网管系统，从而运维人员可以针对机顶盒故障进行及时的维修处理。
若是家庭网关未接收到上层网络下发的组播流时，家庭网关将确定上层网络故障，而家庭网关下挂的机顶盒正常，此时家庭网关将生成表征上层网络故障的诊断报告，家庭网关将表征上层网络故障的诊断报告发送至网管系统。从而运维人员可以针对上层网络故障进行及时的维修处理。
步骤204、确定完成故障修复时，结束流程。
可选的，在本发明实施例中，为了保证准确的对上层网络的故障进行定位，在诊断指令中还包含了超时时间，该家庭网关也将重配置该超时时间。 当家庭网关向上层网络成功的发送了组播加入报文之后，该家庭网关会在超时时间内检测是否接收到上层网络洗发的组播流，若是在超时时间内接收到组播流，则家庭网关确定上层网络正常，若是在超时时间内未接收到组播流，则家庭网关确定上层网络故障。
这里还需要说明的是，在本发明实施例中，当检测到家庭网关向上层网络发送组播加入报文失败时，该诊断流程结束，家庭网关将基于诊断状态、和/或组播地址、和/或组播加入报文数、和/或组播离开报文数，生成表征家庭网关故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
家庭网关在超时时间内接收到组播流时，诊断流程结束，此时上层网络的频道状态为在线，家庭网关将基于诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数生成表征机顶盒故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
家庭网关在超时时间内未接收到组播流时，诊断流程结束，此时上层网络的频道状态为离线，家庭网关将基于诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数生成表征上层网络故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
需要说明的是，生成表征家庭网关故障的诊断报告一般包含诊断状态即可，组播地址、组播加入报文数、组播离开报文数可以不用添加到诊断报告中；如果需要，家庭网关可以进行内部接口、进程、配置等检测，进一步定位故障原因，并给出建议，如重启或拔插上行线等。机顶盒故障的诊断报告和上层网络故障的诊断报告一般包括诊断状态和频道状态两项内容，通过诊断状态和频道状态可以区分是机顶盒故障的诊断报告，还是上层网络故障。
方式二：
如图3所示，在用户家中出现了组播无法播放的故障时，可以包括：
步骤301、通过用户界面触发组播诊断；例如、用户可以在家庭网关的用户界面中进行对应的操作来触发组播诊断，也就是在用户界面中指示存在故障。
家庭网关基于用户在用户界面中的操作，直接向运营商上报故障，运营 商在收到故障之后，将指示网管系统向家庭网关下发诊断指令，在该诊断指令中包含了诊断参数。
在家庭网关接收到诊断指令之后，家庭网关将在诊断指令中获取到诊断参数，在诊断参数中至少包含了组播地址以及指定WAN连接。
家庭网关获取到诊断参数之后，家庭网关将自身的配置参数进行重配置，比如说将组播地址进行重配置以及WAN连接进行重配置，这样家庭网关中的配置参数都得到了重配置。
步骤302、家庭网关诊断并上报诊断结果，并根据诊断结果进行处理；可以包括：
在进行家庭网关进行重配置之后，家庭网关将模拟机顶盒生成组播加入报文，并按照指定WAN连接向重配置的组播地址发送组播加入报文，该组播加入报文用于请求上层网络下发组播流。
在家庭网关向重配置的组播地址发送组播加入报文时，家庭网关会实时的检测组播加入报文是否成功发送至上层网络。若是组播加入报文未成功发送至上层网络，则家庭网关将生成表征家庭网关故障的诊断报告，并将表征家庭网关故障的诊断报告发送至指定网管系统，这样运维人员可以通过查看表征家庭网关故障的诊断报告获知用户家庭中的家庭网关故障，从而运维人员可以针对性的及时的进行维修，不仅节省了诊断时间，并且提升了运维效率。
若是家庭网关成功的向上层网络发送了组播加入报文时，家庭网关将实时的检测是否接收到上层网络下发的组播流，若是接收到上层网络下发的组播流，则家庭网关将确定上层网络正常，而家庭网关下挂的机顶盒故障，从而生成表征机顶盒故障的诊断报告，并将表征机顶盒故障的诊断报告发送至网管系统，从而运维人员可以针对机顶盒故障进行及时的维修处理。
若是家庭网关未接收到上层网络下发的组播流时，家庭网关将确定上层网络故障，而家庭网关下挂的机顶盒正常，此时家庭网关将生成表征上层网络故障的诊断报告，家庭网关将表征上层网络故障的诊断报告发送至网管系统。从而运维人员可以针对上层网络故障进行及时的维修处理。
步骤303、确定完成故障修复，结束流程。
可选，在本发明实施例中，为了保证准确的对上层网络的故障进行定位，在诊断指令中还包含了超时时间，该家庭网关也将重配置该超时时间。当家庭网关向上层网络成功的发送了组播加入报文之后，该家庭网关会在超时时间内检测是否接收到上层网络洗发的组播流，若是在超时时间内接收到组播流，则家庭网关确定上层网络正常，若是在超时时间内未接收到组播流，则家庭网关确定上层网络故障。
这里还需要说明的是，在本发明实施例中，当检测到家庭网关向上层网络发送组播加入报文失败时，该诊断流程结束，家庭网关将基于诊断状态、和/或组播地址、和/或组播加入报文数、和/或组播离开报文数，生成表征家庭网关故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
家庭网关在超时时间内接收到组播流时，诊断流程结束，此时上层网络的频道状态为在线，家庭网关将基于诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数生成表征机顶盒故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
家庭网关在超时时间内未接收到组播流时，诊断流程结束，此时上层网络的频道状态为离线，家庭网关将基于诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数生成表征上层网络故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
方式三：
如图4所示，在用户家中出现了组播无法播放的故障时，可以包括：
步骤401、用户通过与家庭网关连接应用触发组播诊断；例如、用户可以直接通过与家庭网关连接手机的应用(App)中进行对应的操作来触发组播诊断。
步骤402、家庭网关进行组播诊断；
家庭网关接收到手机发来的指示时，家庭网关向运营商上报故障，运营商在收到故障之后，将指示网管系统向家庭网关下发诊断指令，在该诊断指令中包含了诊断参数。
在家庭网关接收到诊断指令之后，家庭网关将在诊断指令中获取到诊断参数，在诊断参数中至少包含了组播地址以及指定WAN连接。
家庭网关获取到诊断参数之后，家庭网关将自身的配置参数进行重配置，比如说将组播地址进行重配置以及WAN连接进行重配置，这样家庭网关中的配置参数都得到了重配置。
在进行家庭网关进行重配置之后，家庭网关将模拟机顶盒生成组播加入报文，并按照指定WAN连接向重配置的组播地址发送组播加入报文，该组播加入报文用于请求上层网络下发组播流。
步骤403、家庭网关根据组播诊断上报组播诊断结果，根据组播诊断结果进行故障处理；
在家庭网关向重配置的组播地址发送组播加入报文时，家庭网关会实时的检测组播加入报文是否成功发送至上层网络。若是组播加入报文未成功发送至上层网络，则家庭网关将生成表征家庭网关故障的诊断报告，并将表征家庭网关故障的诊断报告发送至指定网管系统，这样运维人员可以通过查看表征家庭网关故障的诊断报告获知用户家庭中的家庭网关故障，从而运维人员可以针对性的及时的进行维修，不仅节省了诊断时间，并且提升了运维效率。
若是家庭网关成功的向上层网络发送了组播加入报文时，家庭网关将实时的检测是否接收到上层网络下发的组播流，若是接收到上层网络下发的组播流，则家庭网关将确定上层网络正常，而家庭网关下挂的机顶盒故障，从而生成表征机顶盒故障的诊断报告，并将表征机顶盒故障的诊断报告发送至网管系统，从而运维人员可以针对机顶盒故障进行及时的维修处理。
若是家庭网关未接收到上层网络下发的组播流时，家庭网关将确定上层网络故障，而家庭网关下挂的机顶盒正常，此时家庭网关将生成表征上层网络故障的诊断报告，家庭网关将表征上层网络故障的诊断报告发送至网管系统。从而运维人员可以针对上层网络故障进行及时的维修处理。
可选的，在本发明实施例中，为了保证准确的对上层网络的故障进行定位，在诊断指令中还包含了超时时间，该家庭网关也将重配置该超时时间。 当家庭网关向上层网络成功的发送了组播加入报文之后，该家庭网关会在超时时间内检测是否接收到上层网络洗发的组播流，若是在超时时间内接收到组播流，则家庭网关确定上层网络正常，若是在超时时间内未接收到组播流，则家庭网关确定上层网络故障。
这里还需要说明的是，在本发明实施例中，当检测到家庭网关向上层网络发送组播加入报文失败时，该诊断流程结束，家庭网关将基于诊断状态、和/或组播地址、和/或组播加入报文数、和/或组播离开报文数，生成表征家庭网关故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
家庭网关在超时时间内接收到组播流时，诊断流程结束，此时上层网络的频道状态为在线，家庭网关将基于诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数生成表征机顶盒故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
家庭网关在超时时间内未接收到组播流时，诊断流程结束，此时上层网络的频道状态为离线，家庭网关将基于诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数生成表征上层网络故障的诊断报告。这样运维人员能够更加清楚获取故障原因。
步骤404、确定完成故障修复时，结束流程；可以包括：在整个诊断流程结束之后，家庭网关将向网管系统上报诊断结束的信息，这样整个诊断流程结束。
基于上述的三种方式，在本发明实施例中，家庭网关在接收到诊断指令时，家庭网关会向上层网络发送组播加入报文，根据组播加入报文的发送结果，生成诊断报告，并将诊断报告上传至指定网管系统，这样运维人员可以直接在网管系统中查看到诊断报告，从而可以针对性的进行维修处理，这样减少了组播诊断时间，提升了组播故障诊断的效率。
本发明实施例方法还包括：
若接收到组播流，则向上层网络发送组播离开报文，并将频道状态设置为在线；其中，组播离开报文用于指示上层网络停止下发组播流。
本发明实施例还提供一种计算机存储介质，计算机存储介质中存储有计算机可执行指令，计算机可执行指令用于执行上述组播诊断的方法。
对应本发明实施例中的一种组播诊断的方法，本发明实施例中还提供了一种组播诊断的装置，如图5所示为本发明实施例中一种组播诊断的装置的结构示意图，该装置包括：
发送模块501，设置为在接收到诊断指令时，向上层网络发送组播加入报文，其中，组播加入报文用于请求上层网络下发组播流；
生成模块502，设置为根据组播加入报文的发送结果，生成诊断报告；
上传模块503，设置为将生成的诊断报告上传至指定网管系统。。
可选的，在本发明实施例中，发送模块501是设置为，接收到基于终端的应用程序或者基于用户界面中生成的诊断指令时，向上层网络发送组播加入报文。
可选的，在本发明实施例中，诊断指令中包括组播地址、指定广域网WAN连接的诊断参数，发送模块501是设置为，接收到诊断指令时，从诊断指令中获取所述诊断指令中的诊断参数；根据所述诊断参数，按照所述指定WAN连接向所述组播地址发送所述组播加入报文。
可选的，在本发明实施例中，生成模块502是设置为，
若检测到向上层网络发送所述组播加入报文失败时，生成表征家庭网关故障的诊断报告；若检测到向上层网络组播加入报文成功时，根据诊断指令中的超时时间，检测在超时时间内是否接收到所述上层网络下发的组播流；若检测到在超时时间内接收到组播流，则生成表征机顶盒故障的诊断报告；若检测到在超时时间内未接收到组播流，则生成表征上层网络故障的诊断报告；
上传模块503是设置为，将生成的诊断报告发送至网管系统。
可选的，在本发明实施例中，生成模块502是设置为：
若检测到向所述上层网络发送所述组播加入报文失败时，根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/ 或组播离开报文数，生成表征家庭网关故障的诊断报告；
若检测到在所述超时时间内接收到所述组播流，则向所述上层网络发送组播离开报文，并将频道状态设置为在线，其中，所述组播离开报文用于指示所述上层网络停止下发组播流；根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成所述表征机顶盒故障的诊断报告；
若检测到在超时时间内未接收到组播流，根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成表征上层网络故障的诊断报告。
可选的，本发明实施例装置还包括处理模块，
处理模块设置为：若生成模块检测到接收到上层网络下发的组播流，则向上层网络发送组播离开报文，并将频道状态设置为在线；其中，组播离开报文用于指示上层网络停止下发组播流。
尽管已描述了本申请的可选实施例，但本领域内的普通技术人员一旦得知了基本创造性概念，则可对这些实施例作出另外的变更和修改。所以，所附权利要求意欲解释为包括可选实施例以及落入本申请范围的所有变更和修改。
本领域普通技术人员可以理解上述方法中的全部或部分步骤可通过程序来指令相关硬件(例如处理器)完成，所述程序可以存储于计算机可读存储介质中，如只读存储器、磁盘或光盘等。可选地，上述实施例的全部或部分步骤也可以使用一个或多个集成电路来实现。相应地，上述实施例中的每个模块/单元可以采用硬件的形式实现，例如通过集成电路来实现其相应功能，也可以采用软件功能模块的形式实现，例如通过处理器执行存储于存储器中的程序/指令来实现其相应功能。本发明不限制于任何特定形式的硬件和软件的结合。
虽然本申请所揭露的实施方式如上，但所述的内容仅为便于理解本申请而采用的实施方式，并非用以限定本申请，如本发明实施方式中的具体的实 现方法。任何本申请所属领域内的技术人员，在不脱离本申请所揭露的精神和范围的前提下，可以在实施的形式及细节上进行任何的修改与变化，但本申请的专利保护范围，仍须以所附的权利要求书所界定的范围为准。
工业实用性
上述技术方案减少了组播诊断的时间，提升了组播故障诊断的效率。

Claims (12)

  1. 一种组播诊断的方法，所述方法包括：
    在接收到诊断指令时，向上层网络发送组播加入报文，其中，所述组播加入报文用于请求所述上层网络下发组播流；
    根据所述组播加入报文的发送结果，生成诊断报告；
    将生成的所述诊断报告上传至指定网管系统。
  2. 如权利要求1所述的方法，其中，所述诊断指令包括：
    基于终端的应用程序或者基于用户界面中生成的指令。
  3. 如权利要求1所述的方法，其中，所述诊断指令中包括组播地址、指定广域网WAN连接的诊断参数；所述向上层网络发送组播加入报文包括：
    在接收到诊断指令时，从所述诊断指令中获取所述诊断指令中的诊断参数；
    根据所述诊断参数，按照所述指定WAN连接向所述组播地址发送所述组播加入报文。
  4. 如权利要求1～3任一项所述的方法，其中，所述生成诊断报告包括：
    若检测到向所述上层网络发送所述组播加入报文失败时，生成表征家庭网关故障的诊断报告；
    若检测到向所述上层网络发送所述组播加入报文成功时，根据所述诊断指令中的超时时间，检测在所述超时时间内是否接收到所述上层网络下发的组播流；
    若检测到在所述超时时间内接收到所述组播流，则生成表征机顶盒故障的诊断报告；
    若检测到在所述超时时间内未接收到所述组播流，则生成表征上层网络故障的诊断报告；
    将生成的所述诊断报告发送至所述网管系统。
  5. 如权利要求1～3任一项所述的方法，所述方法还包括：
    若接收到所述组播流，则向所述上层网络发送组播离开报文，并将频道状态设置为在线；其中，所述组播离开报文用于指示所述上层网络停止下发组播流。
  6. 如权利要求1～3所述的方法，其中，所述诊断报告包括：
    根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成的报告。
  7. 一种组播诊断的装置，包括：
    发送模块，设置为在接收到诊断指令时，向上层网络发送组播加入报文，其中，所述组播加入报文用于请求所述上层网络下发组播流；
    生成模块，设置为根据所述组播加入报文的发送结果，生成诊断报告；
    上传模块，设置为将生成的所述诊断报告上传至指定网管系统。
  8. 如权利要求7所述的装置，其中，所述发送模块是设置为，接收到基于终端的应用程序或者基于用户界面中生成的诊断指令时，向上层网络发送组播加入报文。
  9. 如权利要求7所述的装置，其中，所述诊断指令中包括组播地址、指定广域网WAN连接的诊断参数，所述发送模块是设置为，接收到诊断指令时，从所述诊断指令中获取所述诊断指令的诊断参数；
    根据所述诊断参数，按照所述指定WAN连接向所述组播地址发送所述组播加入报文。
  10. 如权利要求7～9任一项所述的装置，其中，所述生成模块是设置为：
    若检测到向所述上层网络发送所述组播加入报文失败时，生成表征家庭网关故障的诊断报告；
    若检测到向所述上层网络发送所述组播加入报文成功时，根据所述诊断指令中的超时时间，检测在所述超时时间内是否接收到所述上层网络下发的组播流；若检测到在所述超时时间内接收到所述组播流，则生成表征机顶盒故障的诊断报告；若检测到在所述超时时间内未接收到所述组播流，则生成表征上层网络故障的诊断报告；
    所述上传模块是设置为，将生成的所述诊断报告发送至所述网管系统。
  11. 如权利要求7～9任一项所述的装置，其中，所述生成模块是设置为：
    若检测到向所述上层网络发送所述组播加入报文失败时，根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成表征家庭网关故障的诊断报告；
    若检测到在所述超时时间内接收到所述组播流，则向所述上层网络发送组播离开报文，并将频道状态设置为在线，其中，所述组播离开报文用于指示所述上层网络停止下发组播流；根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成所述表征机顶盒故障的诊断报告；
    若检测到在所述超时时间内未接收到所述组播流，根据诊断状态、和/或频道状态、和/或组播地址、和/或超时时间、和/或组播加入报文数、和/或组播离开报文数，生成表征上层网络故障的诊断报告。
  12. 如权利要求7～9所述的装置，所述装置还包括处理模块，
    处理模块设置为：若生成模块检测到接收到上层网络下发的所述组播流，则向所述上层网络发送组播离开报文，并将频道状态设置为在线；其中，所述组播离开报文用于指示所述上层网络停止下发组播流。
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