WO2017036051A1 - Procédé et système d'interrogation d'état de transfert d'appel - Google Patents

Procédé et système d'interrogation d'état de transfert d'appel Download PDF

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Publication number
WO2017036051A1
WO2017036051A1 PCT/CN2015/100273 CN2015100273W WO2017036051A1 WO 2017036051 A1 WO2017036051 A1 WO 2017036051A1 CN 2015100273 W CN2015100273 W CN 2015100273W WO 2017036051 A1 WO2017036051 A1 WO 2017036051A1
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WO
WIPO (PCT)
Prior art keywords
sim card
mobile terminal
call forwarding
query
call
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Application number
PCT/CN2015/100273
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English (en)
Chinese (zh)
Inventor
喻杨灿
Original Assignee
宇龙计算机通信科技(深圳)有限公司
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Publication of WO2017036051A1 publication Critical patent/WO2017036051A1/fr

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a call forwarding state query method and system.
  • the so-called 4G refers to the fourth generation mobile communication technology.
  • the call forwarding query is mainly implemented by sending a query command to the network.
  • the CS domain circuit switched domain
  • 4G has a great improvement in information transmission speed compared to 2G/3G, every time you enter the call transfer interface, you still need to send a query command to the network. If the network registers 4G, each query needs to fall back to 2G/3G. The voice service is performed, so that the network state is dropped from 4G to 2G/3G and finally to 4G. At the same time, the slow response of the network will result in the query time being too long, and it is always in the query interface. Therefore, when a user needs to set up call forwarding on a mobile terminal, there is a poor overall experience.
  • the object of the present invention is to provide a call forwarding state query method and system, which can effectively solve the problem that the signal hopping during query call transfer causes the waiting time to be too long.
  • the present invention provides the following technical solutions:
  • a call forwarding status query method includes:
  • the SIM card or the mobile terminal stores call forwarding information of the SIM card, reading call forwarding information of the SIM card stored in the SIM card or the mobile terminal;
  • the SIM card or the mobile terminal does not store the call forwarding information of the SIM card, send a call forwarding query instruction to the network side, and store the query result in the SIM card or the mobile terminal, and Returning the query result to the call forwarding application of the mobile terminal.
  • the method further includes:
  • the method further comprises:
  • performing the step of determining whether the SIM card or the mobile terminal where the SIM card is located stores call forwarding information of the SIM card.
  • the determining whether the SIM card is inserted into the mobile terminal for the first time specifically includes:
  • the SIM card is matched by the ICCID number and the call forwarding information of the SIM card.
  • a call forwarding status query system includes:
  • a human-machine interaction unit configured to respond to an operator operation, enter a call transfer inquiry interface, and query a call transfer status
  • a first determining unit configured to determine whether the SIM card or the mobile terminal where the SIM card is located is stored Call forwarding information of the SIM card
  • a reading unit configured to read a call of the SIM card or the SIM card stored in the mobile terminal when determining that the SIM card or the mobile terminal stores call forwarding information of the SIM card Transfer information;
  • a query unit configured to send a call transfer query instruction to the network side when the call forwarding information of the SIM card is not stored in the SIM card or the mobile terminal, and store the query result to the SIM card or And in the mobile terminal, returning the query result to the call forwarding application of the mobile terminal.
  • the method further comprises:
  • a second determining unit configured to determine, after the call forwarding query instruction is sent to the network side, whether the SIM card is registered to the 4G network;
  • a third determining unit configured to determine, when the second determining unit determines that the SIM card is registered to the 4G network, whether the call forwarding query is completed;
  • a network reporting unit configured to delay reporting the 2G/3G network status when determining that the call forwarding query is not completed
  • the query unit is further configured to: when determining that the call transfer query is completed, storing the query result in the SIM card or the mobile terminal, and returning the query result to the call forwarding application of the mobile terminal .
  • the method further comprises:
  • a fourth determining unit configured to determine, when the mobile terminal is powered on, whether the SIM card is inserted into the mobile terminal for the first time
  • An execution unit configured to: when determining that the SIM card is inserted into the mobile terminal for the first time, triggering the query unit to send a call transfer query instruction to the network side, when determining that the SIM card is not inserted into the mobile terminal for the first time, And triggering, by the first determining unit, whether the call forwarding information of the SIM card is stored in the mobile terminal where the SIM card or the SIM card is located.
  • the determining, by the fourth determining unit, whether the SIM card is inserted into the mobile terminal for the first time specifically includes:
  • the method further comprises:
  • a pairing module when call forwarding information of the SIM card is stored in the mobile terminal, The SIM card is matched by the ICCID number and the call forwarding information of the SIM card.
  • the call forwarding state query method saves the call forwarding information of the current SIM card in the mobile terminal to the mobile terminal or the SIM card, and the user first queries the call transfer state when entering the call forwarding query interface.
  • a local query that is, querying the call forwarding information of the SIM card stored in the SIM card or the mobile terminal
  • the network query is not required, and if the SIM card or the mobile terminal does not store the call forwarding information of the SIM card at this time
  • the call forwarding information of the current SIM card is queried through the network, and the call forwarding information of the current SIM card is stored locally.
  • the local query is only needed, and the network query does not need to be performed again. Therefore, the situation that the user needs to perform network query every time the call transfer inquiry is performed is avoided, thereby solving the problem that the signal hopping causes the waiting time to be too long each time the call is transferred, and the call forwarding query experience of the user is improved.
  • FIG. 1 is a flowchart of a call forwarding state query method according to an embodiment of the present invention
  • FIG. 2 is a flowchart of a call forwarding state query method according to another embodiment of the present invention.
  • FIG. 3 is a flowchart of a call forwarding state query method according to another embodiment of the present invention.
  • FIG. 4 is a schematic structural diagram of a call forwarding status query system according to an embodiment of the present invention.
  • the core of the invention is to provide a call forwarding state query method, which can solve each inquiry call.
  • the signal jump causes the waiting time to be too long.
  • FIG. 1 is a flowchart of a call forwarding state query method according to an embodiment of the present invention.
  • a specific embodiment of the present invention provides a call forwarding status query method, which can be used in a mobile terminal having a 4G network, and the method includes:
  • a mobile terminal such as a mobile phone usually has a call forwarding application, and the user can use the application after the user subscribes to the call forwarding service in the mobile network.
  • the types of call forwarding include: unconditional call forwarding, busy call forwarding, unanswered call forwarding, and no-signal call forwarding.
  • the user can perform various settings of call forwarding according to requirements.
  • the so-called call transfer inquiry interface is a call transfer setting interface, and the user can perform call forwarding status inquiry and the like on this interface.
  • type of call forwarding in this document refers to the type of call forwarding in call forwarding, and the type of call forwarding in the following is the same as this.
  • S12 Determine whether the call forwarding information of the SIM card is stored in the mobile terminal where the SIM card or the SIM card is located.
  • the call forwarding information of the SIM card acquired from the network side may be stored locally, that is, stored in the SIM card or the mobile terminal where the SIM card is located.
  • the user may not remember whether the call forwarding information of the SIM card is stored in the SIM card or the mobile terminal during the operation. Therefore, when the user performs the call forwarding query, the user first performs a local query, that is, whether the SIM card or the mobile terminal is queried. Pre-store the call forwarding information of the SIM card.
  • S14 If the SIM card or the mobile terminal does not store the call forwarding information of the SIM card, send a call forwarding query instruction to the network side, and store the query result in the SIM card or the location. In the mobile terminal, and returning the query result to the call forwarding application of the mobile terminal.
  • the call forwarding information of the SIM card is obtained from the network side, and then stored in the SIM card or the mobile terminal for later calling.
  • the query is transferred, it can be queried locally without having to query from the network side again.
  • the so-called call forwarding application that returns the query result to the mobile terminal that is, the user can directly view the query result through the call forwarding application of the mobile terminal without retiring from the current call forwarding application to re-enter the call query interface and re-query.
  • each subsequent call forwarding query interface when the same SIM card is queried on the same mobile terminal for the call forwarding state, each subsequent call forwarding query interface first performs a local query, that is, queries the SIM card or the mobile terminal for storage.
  • the call forwarding information of the SIM card does not need to be queried if the local query is successful; if the SIM card or the mobile terminal does not store the call forwarding information of the SIM card, for example, the SIM card is not inserted into the mobile terminal for the first time or the SIM card has not been performed yet.
  • the call forwarding query when the call forwarding interface is entered for inquiry, the call forwarding information of the current SIM card is queried through the network, and the call forwarding information of the current SIM card is stored locally, then the call forwarding of the SIM card is queried afterwards.
  • FIG. 2 is a flowchart of a call forwarding state query method according to another embodiment of the present invention.
  • another specific embodiment of the present invention provides a call forwarding state query method.
  • step S141 of the call forwarding status query method is: sending a call transfer query instruction to the network side. After step S141, the method further includes:
  • S142 Determine whether the mobile terminal and the SIM card are registered to the 4G network.
  • the call forwarding information of the queried SIM card is stored in the SIM card or the mobile terminal, that is, the call forwarding information of the SIM card is stored locally.
  • the types of call forwarding include: unconditional call forwarding, busy call forwarding, non-answering call forwarding, and no-signal call forwarding. It can be seen that each time a mobile terminal such as a mobile phone enters the call forwarding interface, a CS domain query command is sent to obtain various call forwarding states from the network side, and each type of call forwarding corresponds to a call forwarding state, and each type of call is used. The state of the transfer corresponds to a query command. Therefore, in the call forwarding state query in this embodiment, if the call forwarding information of the SIM card is obtained, multiple queries are sent, in order to ensure frequent network signal state during the query.
  • the network signal is delayed reporting, that is, when the 4G network signal is registered, the 2G/3G network signal is not reported to the application during the incomplete completion of the query process, that is, the query period is always in the 2G/3G network. Knowing that the call forwarding query is completed, the network hops from 2G/3G to 4G, thus avoiding the signal hopping when the call forwarding information corresponding to the type of call forwarding is acquired, and the call forwarding information corresponding to the type of another call forwarding is obtained. It also requires a signal transition.
  • FIG. 3 is a flowchart of a call forwarding state query method according to another embodiment of the present invention.
  • the call forwarding state query method when the mobile terminal is powered on, further includes:
  • S21 Determine whether the SIM card in the mobile terminal is inserted into the mobile terminal for the first time.
  • the determining whether the SIM card in the mobile terminal is inserted into the mobile terminal for the first time is specifically determining whether the mobile terminal stores an ICCID of a SIM card in the mobile terminal. That is, whenever a SIM card is inserted into the mobile terminal, the mobile terminal records the ICCID of the SIM card as a flag for determining whether the SIM card is inserted into the mobile terminal for the first time.
  • Step S141 issuing a call forwarding query instruction to the network side, and subsequent steps.
  • step S12 is performed: determining whether call forwarding information of the SIM card is stored in the SIM card or the mobile terminal, and a subsequent step.
  • the ICCID of the SIM card is the integrated circuit card identification code in the SIM card, which is the unique identification number in the current SIM card.
  • the present embodiment only preferably determines whether the mobile terminal stores the ICCID of the SIM card in the mobile terminal, and determines whether the SIM card in the mobile terminal is the first time to insert the mobile terminal. Other judgment standards are used, and the embodiment does not limit this, as the case may be.
  • the command when the user manually sets the call forwarding state through the mobile terminal, the command must be sent to the network by the command, and the call forwarding information returned by the network side must be stored in the mobile terminal or the SIM card.
  • the call may be set. The mobile terminal queries the network side every time it is turned on to update the locally stored call forwarding information.
  • the call forwarding status query method provided by an embodiment of the present invention, wherein the mobile terminal is preferably a mobile phone, and when the call forwarding information of the SIM card is stored in the mobile terminal such as the mobile phone In the middle, the SIM card is matched by the ICCID number and the call forwarding information of the SIM card.
  • the call forwarding information of the SIM card When the call forwarding information of the SIM card is stored in a mobile terminal such as a mobile phone, since one mobile phone may insert and store call forwarding information of multiple SIM cards, the current SIM card needs to read the SIM card correspondingly from the local SIM card. For the call forwarding information, the SIM card must be matched with the corresponding call forwarding information.
  • the SIM card is preferably matched by the ICCID number and the call forwarding information of the SIM card, so that the SIM card can be conveniently and accurately read.
  • Call forwarding information that is to say, when the mobile terminal such as a mobile phone stores the query result, it uses the ICCID of the SIM card to match and store it.
  • the call forwarding information of the queried SIM card is stored in the SIM itself, the above does not involve the above. problem.
  • FIG. 4 is a schematic structural diagram of a call forwarding state query system according to an embodiment of the present invention.
  • An embodiment of the present invention further provides a call forwarding status query system 1 including: a human-machine interaction unit 11 configured to enter a call transfer inquiry interface and query a call transfer status in response to an operator operation; the first determining unit 12, a call forwarding information for determining whether the SIM card or the mobile terminal where the SIM card is located is stored in the mobile terminal; the reading unit 13 is configured to determine that the SIM card or the mobile terminal stores the Reading the call forwarding information of the SIM card stored in the SIM card or the mobile terminal when the call forwarding information of the SIM card is used; the query unit 14 is configured to determine that the SIM card or the mobile terminal is not present When the call forwarding information of the SIM card is stored, the call forwarding query instruction is sent to the network side, and the query result is stored in the SIM card or the mobile terminal, and the query result is returned to the mobile terminal.
  • Call transfer application including: a human-machine interaction unit 11 configured to enter a call transfer inquiry interface and query a call transfer status in response to an operator operation; the first determining unit 12,
  • the call forwarding status query system provided by the embodiment of the present invention further includes: a second determining unit, configured to determine the SIM after the call forwarding query instruction is sent to the network side Whether the card is registered to the 4G network; the third determining unit is configured to determine, when the second determining unit determines that the SIM card is registered to the 4G network, whether the call forwarding query is completed; and the network reporting unit, when determining the call When the transfer query is not completed, the 2G/3G network status is delayed to be reported; wherein the query unit is further configured to store the query result in the SIM card or the mobile terminal when determining that the call transfer query is completed, and Returning the query result to the call forwarding application of the mobile terminal.
  • a second determining unit configured to determine the SIM after the call forwarding query instruction is sent to the network side Whether the card is registered to the 4G network
  • the third determining unit is configured to determine, when the second determining unit determines that the SIM card is registered to the 4G network, whether the call forwarding query is completed
  • the call forwarding status query system further includes: a fourth determining unit, configured to determine, when the mobile terminal is powered on, whether the SIM card is the first insertion a mobile terminal; an execution unit, configured to: when determining that the SIM card is inserted into the mobile terminal for the first time, triggering the query unit to send a call transfer query instruction to the network side, when determining that the SIM card is not inserted for the first time
  • the first determining unit is triggered to determine whether the call forwarding information of the SIM card is stored in the mobile terminal where the SIM card or the SIM card is located.
  • the determining, by the fourth determining unit, whether the SIM card is inserted into the mobile terminal for the first time specifically includes: determining whether the mobile terminal stores an ICCID of the SIM card.
  • the call forwarding status query system provided by the embodiment of the present invention further includes: a pairing module, configured to: when the call forwarding information of the SIM card is stored in the mobile terminal, The SIM card is matched by the ICCID number and the call forwarding information of the SIM card.
  • the call forwarding state query method provided by the present invention, after a SIM card has queried the call forwarding state on the same mobile terminal, and then enters the call forwarding query interface every time, first performs a local query. If successful, the network query is not performed, which not only effectively solves the problem of the signal hopping when the call forwarding is performed under the 4G network, but also enters the call forwarding setting interface again, and directly queries the locally saved call forwarding without performing network query.
  • the information can be saved, the query time is saved, and the call forwarding query experience of the user is improved.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephone Function (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé et un système d'interrogation d'état de transfert d'appel. Le procédé comprend les étapes suivantes : accès à une interface d'interrogation de transfert d'appel et interrogation d'un état de transfert d'appel ; détermination si des informations de transfert d'appel d'un carte SIM sont stockées dans la carte SIM ou sur un terminal mobile dans lequel se trouve la carte SIM ; si les informations de transfert d'appel de la carte SIM sont stockées dans la carte SIM ou le terminal mobile, lecture des informations de transfert d'appel de la carte SIM stockées dans la carte SIM ou le terminal mobile ; et si les informations de transfert d'appel de la carte SIM ne sont pas stockées dans la carte SIM ou le terminal mobile, délivrance d'une instruction d'interrogation de transfert d'appel à un côté réseau et stockage du résultat de l'interrogation dans la carte SIM ou le terminal mobile, puis renvoi du résultat de l'interrogation à une application de transfert d'appel du terminal mobile. Lorsque les états de transfert d'appel sont interrogés, une interrogation locale est effectuée en premier et, par conséquent, la situation d'une interrogation du réseau requise à chaque fois par une interrogation de transfert d'appel est évitée, ce qui permet de résoudre le problème d'un temps d'attente trop long à chaque fois provoqué par un saut du signal dans une interrogation du transfert d'appel.
PCT/CN2015/100273 2015-08-31 2015-12-31 Procédé et système d'interrogation d'état de transfert d'appel WO2017036051A1 (fr)

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CN201510548557.3A CN105208537B (zh) 2015-08-31 2015-08-31 一种呼叫转移状态查询方法及系统
CN201510548557.3 2015-08-31

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CN105208537B (zh) * 2015-08-31 2018-11-06 宇龙计算机通信科技(深圳)有限公司 一种呼叫转移状态查询方法及系统
CN106304000B (zh) * 2016-09-21 2020-10-27 惠州Tcl移动通信有限公司 一种通讯终端无条件呼叫转移的方法及系统
CN107277801A (zh) * 2017-04-28 2017-10-20 努比亚技术有限公司 呼叫转移状态的查询方法、移动终端及可读存储介质

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CN105208537A (zh) * 2015-08-31 2015-12-30 宇龙计算机通信科技(深圳)有限公司 一种呼叫转移状态查询方法及系统

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CN101080051A (zh) * 2006-05-24 2007-11-28 大唐移动通信设备有限公司 终端指示业务状态的方法
CN101014167A (zh) * 2007-01-11 2007-08-08 上海柯斯软件有限公司 基于sim卡的呼入电话分类接入的方法
US20130344855A1 (en) * 2012-06-21 2013-12-26 Li Li Methods and apparatus for automated communications forwarding
CN103781029A (zh) * 2012-10-18 2014-05-07 中兴通讯股份有限公司 呼叫请求处理方法和装置
CN105208537A (zh) * 2015-08-31 2015-12-30 宇龙计算机通信科技(深圳)有限公司 一种呼叫转移状态查询方法及系统

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