WO2017006347A1 - Procédé et système de mise en correspondance d'une entrée d'interface éditable dynamique entre des utilisateurs avec génération de rapport par un ivrs - Google Patents

Procédé et système de mise en correspondance d'une entrée d'interface éditable dynamique entre des utilisateurs avec génération de rapport par un ivrs Download PDF

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Publication number
WO2017006347A1
WO2017006347A1 PCT/IN2016/050213 IN2016050213W WO2017006347A1 WO 2017006347 A1 WO2017006347 A1 WO 2017006347A1 IN 2016050213 W IN2016050213 W IN 2016050213W WO 2017006347 A1 WO2017006347 A1 WO 2017006347A1
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WO
WIPO (PCT)
Prior art keywords
cvs
candidate
employer
advertisement
dashboard
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Application number
PCT/IN2016/050213
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English (en)
Inventor
Shreyas RAO
Original Assignee
Rao Shreyas
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Rao Shreyas filed Critical Rao Shreyas
Publication of WO2017006347A1 publication Critical patent/WO2017006347A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management

Definitions

  • the present invention relates (but not limited) to an automated employment recruitment system.
  • the system can be used for various applications where dynamic data of multiple users needs to be compared, consequently arrive at some comparative result with option of further automatic IVRS communication to generate reports, e.g. surveys. More particularly, the present invention relates to a method and system of short listing candidates for interviewing and selection.
  • Role of information technology is significant in hiring and recruiting candidates in a company, since huge amount of time is saved in searching various websites, on the part of candidates, as well as candidates, on the part of employers.
  • the employers in the companies post their advertisement for particular job on the stated websites, to which candidates respond by posting their resumes on same websites.
  • the employer hires an applicant tracking software that tracks the posted resumes on these websites and enlists the matched resumes, based on which the candidates are shortlisted for interviews.
  • the applicant tracking is usually done by a keyword matching, occupation etc.
  • the candidate experience is also associated with a recruiter of a plurality of recruiters, and a plurality of structured candidate experiences are stored.
  • a structured job description is created based on a free form job description associated with a hiring employer and with a recruiter of the plurality of recruiters.
  • a score is determined between each structured candidate experience and structured job description associated with a recruiter.
  • a match list is generated from the scores associated with the recruiter. The match list is displayed on a recruiter device.
  • US'242 is limited only to the employer side where the employer can identify suitable candidate with the help of applicant tracking system.
  • the present invention provides a system that enables both the candidate as well as an employer to update their respective contents for the purpose of quick and effective shortlisting.
  • the invention discloses a method to facilitate automated shortlisting of candidates comprising (a) creating a dynamic editable structured database of job description / advertisement by at least one employer through an employer dashboard, (b) creating a dynamic editable structured database of curriculum vitae (CV) by plurality of candidates through at least one candidate dashboard, (c) simultaneously storing and comparing the databases of job descriptions / advertisement as well as CVs in a dedicated server processor, wherein the job descriptions / advertisement as well as CVs are continuously updated / modified by the employers and candidates respectively, (d) displaying and enlisting matched job descriptions / advertisement on the candidate dashboard, (e) displaying and enlisting matched CVs on the employer dashboard, (f) validation of the candidate through the employer - candidate interaction based on matched result, and (g) generating reports for candidate suitability based on the interaction; wherein changes in the job description /
  • the present invention eliminates the need of the language parser for matching CVs with the advertisement. It rather creates structured data dynamically through USER input OR through machine input like artificial intelligence (AI) or INPUT from other programmed devices, detects dynamic changes and displays matched results to the employer as well as the candidate.
  • AI artificial intelligence
  • the present invention also discloses a system to facilitate automated shortlisting of candidates comprising (a) at least one employer dashboard to create a dynamic structured database of job description / advertisement and display matched CVs to plurality of employer, (b) at least one employee dashboard to create a dynamic structured database of curriculum vitae (CV) and display matched job description / advertisement to plurality of candidates, (c) a server processor to simultaneously store and compare the databases of job descriptions / advertisement as well as CVs and , and (d) an IVRS to validate the candidate through the employer - candidate interaction.
  • a system to facilitate automated shortlisting of candidates comprising (a) at least one employer dashboard to create a dynamic structured database of job description / advertisement and display matched CVs to plurality of employer, (b) at least one employee dashboard to create a dynamic structured database of curriculum vitae (CV) and display matched job description / advertisement to plurality of candidates, (c) a server processor to simultaneously store and compare the databases of job descriptions / advertisement as well as CVs and , and (d
  • the method to facilitate automated shortlisting of candidates comprises (a) Creating a dynamic structured database of job description / advertisement / classifieds by at least one employer through an employer dashboard, (b) creating a dynamic structured database of curriculum vitae (CV) by plurality of candidates through at least one candidate dashboard, (c) Simultaneously storing and comparing the databases of job descriptions / advertisement as well as CVs in a dedicated server processor, wherein the job descriptions / advertisement as well as CVs are continuously updated / modified by the employers and candidates respectively or in an automated manner, (d) Enlisting and Displaying matched job descriptions / advertisement on the candidate dashboard, (e) Enlisting and Displaying matched CVs on the employer dashboard, (f) Validation of the candidate through the employer - candidate interaction based on matched result, (g) Generating reports for candidate suitability based on the interaction, (h) Re-evaluating CVs of validated candidates to CVs in the database, and (i) Regenerating reports for candidate suitability based on re-e
  • Fig. 1 represents schematic of the method of the present invention.
  • Fig. 2 represents dynamic changes made to structured data.
  • Fig. 3 represents IVRS report generation and validation.
  • Fig. 1 illustrates the preferred embodiment of the present invention and demonstrates the working of the invention in case of large number of job descriptions and equal number of responses to the job descriptions in the form of CVs from candidates.
  • the present invention relates to a method to facilitate automated shortlisting of candidates comprising (a) creating a dynamic editable structured database of job description / advertisement (JDAl, ... ,JDBl, ... ,JDZn) by at least one employer ( ⁇ , ⁇ ,. , . , ⁇ ) through an employer dashboard, (b) creating a dynamic editable structured database of curriculum vitae (CV) by plurality of candidates (l,2,... ,n) through at least one candidate dashboard, (c) simultaneously storing and comparing the databases of job descriptions / advertisement (JDA1,.. ,JDB 1,..
  • the matching process is executed by the Matcher Module which is a part of the server processor.
  • the advertisement or job description (JDAl, ... ,JDBl, ... ,JDZn) is posted by the employer ( ⁇ , ⁇ , . , ⁇ ) on a website through an employer dashboard.
  • a candidate (l,2,... ,n) posts his / her CV through a candidate dashboard on the website.
  • the job description (JDA1, .. ,JDB1, .. ,JDZn) as well as CV is stored into a server processor.
  • the decision whether the posted CV matches to the posted job description is determined by the server processor.
  • the employer dashboard displays the list of CVs that match the job description whereas the candidate dashboard displays the list of job descriptions that match with the candidate's CV. If the CV is matched with the job description then the validation process begins at the discretion of the employer.
  • the employer communicates to the candidate through Interactive Voice Response (IVRS) or Voice over Internet Protocol (VoIP). Based on the interaction between the employer and the candidate, the IVRS generates validation report. This is repeated for number of job descriptions as well as CVs.
  • IVRS Interactive Voice Response
  • VoIP Voice over Internet Protocol
  • the employers ( ⁇ , ⁇ , . , . , ⁇ ) and the candidates (1,2, ... , n) may change the contents of their job description, advertisement or resume as per their needs. As soon as the changes are saved, system generates and serves relevant job description to the candidate dashboard and/or relevant resumes to the employer dashboard.
  • the structured data is created manually by USERS (user input), i.e. the employer creates ( ⁇ , ⁇ , . , . , ⁇ ) customized structured data when the employer builds his/her advertisement / job description (JDA1,.. ,JDB 1,.. ,JDZn).
  • the candidate (l,2,... ,n) creates customized structured data when he/she builds custom CV. Editable interfaces or forms are completely controlled by respective employers and candidates, which include job description / custom advertisement (JDA1 , ... , JDB 1 , ... , JDZn) for the employer (A,B, ... ,Z) and/or CVs for candidate (l,2,... ,n).
  • Editable interface includes all elements on the interface like heads, sub-heads, images and similar data to customize completely. For example, after posting the advertisement, if employer ( ⁇ , ⁇ , .. ,Z) is not satisfied with results, the background colour, job descriptions, designation etc may be changed and the process is executed again.
  • Fig. 2 demonstrates modification of editable interfaces in the system.
  • the editable interfaces are modified by the employers ( ⁇ , ⁇ ,. , . , ⁇ ) as well as the candidates (1,2,... ,n) and matched by the server processor to deliver results.
  • the moment the editable interface is "saved" structured data is created for the system to match.
  • the process of matching CVs with job description continues after the changes are made in either job description or CVs.
  • the matched results are served to both employers as well as candidates to store into their respective databases. Consequently, the structured data is created/edited/modified by the employers and candidates dynamically to generate results.
  • the present invention also discloses a system to facilitate automated shortlisting of candidates comprising (a) at least one employer dashboard to create a dynamic structured database of job description / advertisement (JDAl,... ,JDB l,... ,JDZn) and display matched CVs to plurality of employer ( ⁇ , ⁇ , . , . , ⁇ ) , (b) at least one employee dashboard to create a dynamic structured database of curriculum vitae (CV) and display matched job description / advertisement to plurality of candidates (l,2,... ,n), (c) a server processor to simultaneously store and compare the databases of job descriptions / advertisement as well as CVs and , and (d) an IVRS to validate the candidate through the employer - candidate interaction.
  • a server processor to simultaneously store and compare the databases of job descriptions / advertisement as well as CVs and .
  • IVRS is a telecommunication device that may be configured to deliver its service through physical connection / wireless connection / VOIP (through internet) and all possible combinations of these.
  • the IVRS includes, but not limited to, a computer phone system that houses and controls telecommunications resources / computer telephony hardware, a telephony API set, and a control center.
  • the control center is part of the system which can intercept the IVRS function to facilitate human dialogue as opposed to machine/robot/bot/AI type of interactions associated with the IVRS.
  • a bot is a software application which can interact with users using AI (artificial intelligence) and machine learning concepts to run automated tasks on the internet.
  • the telecommunications resources / computer telephony hardware includes, but not limited to, control cards and hosts IVR management and control software, IVRS software with dedicated built-in functions.
  • the system can also be provided to individual entities like a company or an individual with specific telephonic configurations (individual's own phone number) in addition to the "collective system" described. It can be used “privately” within companies / organizations for HR to identify internal talent for new job descriptions. When it is used within companies, the system has to be configured for that company in a customized way through their own devices, telephone systems etc.
  • a semantic (language comprehension) matching software links the advertisement /job description to candidate CV.
  • the employer as well as the candidate may refresh the job descriptions as well as CVs as per the requirement.
  • Fig. 3 demonstrates report generation related to suitability of candidate and validation of candidate through IVRS.
  • the IVRS has pre-programmed data which is usually a job description that it will read out to the candidate after calling him/her.
  • the IVRS checks availability of the candidate.
  • the candidate may opt to hear the job description or he may choose to listen at a later stage by storing the voice message on his / her side. If the candidate is interested in the job, his/her consent is recorded in the IVRS.
  • the input from the candidate would be through the telephone display in terms of numbers/letters for example, 1 for yes, 2 for no, 3 for interested.
  • the conversation is concluded and a "status report", to be presented to the initiator, is generated.
  • the initiator may be person like HR executive who started this process.
  • Candidate validation through IVRS functions through a telecommunication device, which are pre-programmed with current job descriptions and other communique and presented to the candidates through a telephone call controlled by the IVRS.
  • the candidates respond by selecting pre-assigned numbers, for example 1 for "yes” and 2 for "no".
  • the method of response by the candidate and overall IVRS interaction can be augmented by future developments in artificial intelligence (AI).
  • AI artificial intelligence
  • the IVRS is an option available on the employer's dashboard after relevant resumes are served to employer. The employer may have to choose to activate IVRS to talk to the candidate to check for initial interest.
  • the IVRS can deliver a concise job description, schedule interviews and generate reports and like, in addition to determining candidate interest status.
  • the IVRS works simultaneously as many employers are validating at the same time.
  • the method and system of the present invention is able to handle large number of data, typically 5000 employers and 5 lacs candidates.
  • the employer may disengage himself from the automated IVRS and connect to the command control center for manual validation as well.
  • the system allows switching between automated and manual processes as per the needs of the employer.
  • System of the present invention operates as combination between hardware and software. Custom tools are offered to users to build their own resumes, advertisements etc. which classifies the system as a platform.
  • the IVR equipment to serve all users using embedded technology allows a multitude of users to avail this infrastructure.
  • the system takes care of all hardware and software requirements of the users and they are served single instances of this service every time they log into their accounts. System hence provides (infrastructure + platform + application) as a service.
  • a method to facilitate automated shortlisting of candidates comprising(a) Creating a dynamic structured database of job description / advertisement / classifieds (JDAl, ... ,JDBl, ... ,JDZn) by at least one employer ( ⁇ , ⁇ , . , . , ⁇ ) through an employer dashboard,(b) creating a dynamic structured database of curriculum vitae (CV) by plurality of candidates (l,2,... ,n) through at least one candidate dashboard, (c) Simultaneously storing and comparing the databases of job descriptions / advertisement (JDA1,.. ,JDB 1,.. ,JDZn) as well as CVs in a dedicated server processor, wherein the job descriptions / advertisement (JDAl,...
  • the term "re-evaluation” is to be understood as comparing CVs of already validated candidates to the similar CVs of other candidates in the database.
  • the IVRS report generation system is further integrated into the "MATCHER module" to match already suitable candidates, who are validated and approved by IVRS and recorded into report, to similar candidate profiles in the database. New results for similar candidates are validated by IVRS again and corresponding reports generated. This would form a closed loop between IVRS engagement and the MATCHER module. This feature also has dynamic sensitivity to resume changes in the database as explained earlier and generates results accordingly.
  • the functions integration of the IVRS and MATCHER module may be achieved through a single [hardware + computing] unit where the IVRS and MATCHER functions could be built into a single control card or computer chip
  • the present invention additionally discloses a system to facilitate automated shortlisting of candidates comprising (i) at least one employer dashboard to create a dynamic structured database of job description / advertisement (JDAl,... ,JDBl, ... ,JDZn) and display matched CVs to plurality of employer ( ⁇ , ⁇ ,. , . , ⁇ ), (ii) at least one employee dashboard to create a dynamic structured database of curriculum vitae (CV) and display matched job description / advertisement to plurality of candidates (1,2, ...
  • a server processor to simultaneously store and compare the databases of job descriptions / advertisement as well as CVs, for the employer - candidate interaction and generation of the candidate suitability report, for re-evaluating CVs of validated candidates to CVs in the database, and for regenerating reports for candidate suitability based on re-evaluation.
  • An embedded system is a computer system with a "dedicated function" within a larger mechanical or electrical or electronic system, often with real-time computing constraints.
  • the Dynamic Editable Interface system in the form of an advertisement can be used by Employers wishing to purely promote their products/services within our system e.g. a manufacturer (Employer) of small parts may want to advertise to an OEM (Employer). A recruitment agency (Employer) might want to advertise to the HR department of a company (Employer). An educational institute (Employer) may want to advertise its training programs to other Employers (for their employees) and Candidates (skill upgradation). All such combinations in terms of Promotional activities is possible through The editable interface advertisement called dynamic or live targeting which receives input directly from USERS, Artificial intelligence systems, programmed devices like function & logic cards etc. The moment changes are saved, structured data is created for the system to match and relevant ADS are served in relevant dashboards.

Abstract

La présente invention concerne un procédé et un système pour inscrire sur une liste restreinte des candidats à des fins d'entrevue et de sélection. Traditionnellement, il n'existe pas de procédé disponible selon lequel un employeur ainsi que le candidat sont capables de modifier continuellement leurs informations respectives et être de cette façon continuellement informés sur un état courant de descriptions d'emploi/curriculum vitae appropriés. Le procédé selon l'invention permet de créer des données dynamiques éditables de descriptions d'emploi ainsi que de CV de candidat à leurs extrémités respectives et met en correspondance le CV avec la description de l'emploi en surveillant continuellement les changements apportés aux contenus desdites bases de données. Le système selon la présente invention met en œuvre ces actions et affiche les résultats de la mise en correspondance. L'IVRS du système valide le candidat pour une inscription sur une liste restreinte. Dans un autre mode de réalisation, l'intégration de l'IVRS et des fonctions de mise en correspondance fournissent des solutions systématiques de cycle de recrutement de bout en bout.
PCT/IN2016/050213 2015-07-08 2016-06-30 Procédé et système de mise en correspondance d'une entrée d'interface éditable dynamique entre des utilisateurs avec génération de rapport par un ivrs WO2017006347A1 (fr)

Applications Claiming Priority (2)

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IN964/MUM/2015 2015-07-08
IN964MU2015 2015-07-08

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8843388B1 (en) * 2009-06-04 2014-09-23 West Corporation Method and system for processing an employment application
US20150006422A1 (en) * 2013-07-01 2015-01-01 Eharmony, Inc. Systems and methods for online employment matching

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8843388B1 (en) * 2009-06-04 2014-09-23 West Corporation Method and system for processing an employment application
US20150006422A1 (en) * 2013-07-01 2015-01-01 Eharmony, Inc. Systems and methods for online employment matching

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