WO2016192568A1 - 一种多点监控报警方法和系统 - Google Patents

一种多点监控报警方法和系统 Download PDF

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Publication number
WO2016192568A1
WO2016192568A1 PCT/CN2016/083453 CN2016083453W WO2016192568A1 WO 2016192568 A1 WO2016192568 A1 WO 2016192568A1 CN 2016083453 W CN2016083453 W CN 2016083453W WO 2016192568 A1 WO2016192568 A1 WO 2016192568A1
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alarm
monitoring
alarm information
user
information
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PCT/CN2016/083453
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English (en)
French (fr)
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华起
刘浩
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北京奇虎科技有限公司
奇智软件（北京）有限公司
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Publication of WO2016192568A1 publication Critical patent/WO2016192568A1/zh

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    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/005—Alarm destination chosen according to a hierarchy of available destinations, e.g. if hospital does not answer send to police station
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems

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  • the present invention relates to the field of Internet cloud monitoring, and in particular to a multipoint monitoring and alarming method and system.
  • the control of the granularity of the monitoring is particularly important.
  • the granularity of the granularity of monitoring covers a wider range of monitoring objects, so that the manager of the monitored system can obtain more comprehensive monitoring.
  • the refined monitoring granularity will bring huge and complicated alarm information, which makes the reading workload of the alarm information increase and the readability is reduced, which causes the manager of the monitored system to extract the timely and effective Monitoring results of meaning.
  • the present invention has been made in order to provide a multipoint monitoring and alarming method and system that overcomes the above problems or at least partially solves the above problems.
  • a multipoint monitoring and alarming method comprising:
  • a plurality of monitoring points are set in the monitored system, wherein monitoring points are respectively set at different levels, and monitoring points of the same level monitor different monitoring objects of the level;
  • the alarm information after the de-reprocessing is sent to the user associated with the monitored system.
  • a multipoint monitoring and alarming system comprising:
  • the monitoring point setting unit is adapted to set a plurality of monitoring points in the monitored system, wherein monitoring points are respectively set at different levels, and monitoring points of the same level monitor different monitoring objects of the level;
  • the monitoring information receiving unit is adapted to receive the alarm information fed back by each monitoring point in the monitored system;
  • the de-reprocessing unit is adapted to perform de-duplication processing on the received alarm information
  • the alarm sending unit is adapted to send the alarm information after the de-duplication processing to the user associated with the monitored system.
  • a computer program comprising computer readable code causing the computing device to perform when the computer readable code is run on a computing device
  • the multipoint monitoring alarm method described above is performed.
  • a computer readable medium storing a computer program as described above is provided.
  • the control of the granularity of monitoring is particularly important.
  • the granularity of the granularity of monitoring covers a wider range of monitoring objects, so that users can obtain more comprehensive monitoring results; on the other hand, detailed monitoring
  • the granularity will bring huge and complicated alarm information, which makes the reading workload of the alarm information increase and the readability is reduced, which makes the user unable to extract meaningful monitoring results in time and effectively. Therefore, in the multi-point monitoring and alarming solution provided by the invention, by setting a plurality of monitoring points in the monitored system, the multi-directional, multi-level and multi-object monitoring of the monitored system is realized, and the monitoring is refined.
  • FIG. 1A shows a schematic diagram of a public cloud monitoring deployment in accordance with one embodiment of the present invention
  • FIG. 1B shows a schematic diagram of a private cloud monitoring deployment in accordance with one embodiment of the present invention
  • FIG. 1C shows a schematic diagram of a hybrid cloud monitoring deployment in accordance with one embodiment of the present invention
  • FIG. 2 shows a flow chart of a multipoint monitoring alarm method according to an embodiment of the present invention
  • FIG. 3 shows a schematic diagram of a multipoint monitoring alarm system in accordance with one embodiment of the present invention
  • FIG. 4 shows a schematic diagram of a multipoint monitoring alarm system in accordance with another embodiment of the present invention.
  • Figure 5 shows schematically a block diagram of a computing device for performing the method according to the invention
  • Figure 6 shows schematically a program code for holding or carrying a method implementing the method according to the invention. Storage unit.
  • IDC Internet Data Center
  • the system to be monitored performs public cloud monitoring deployment, private cloud monitoring deployment or hybrid cloud monitoring deployment in IDC, and can obtain HTTP monitoring, PING monitoring, and DNS monitoring provided by cloud monitoring. , server monitoring and other monitoring services, the monitoring results are fed back to the system administrator through the alarm information, so that it can timely and effectively know the abnormal situation of the managed system at all levels, and then timely respond.
  • 1A shows a schematic diagram of a public cloud monitoring deployment in accordance with one embodiment of the present invention
  • FIG. 1B shows a schematic diagram of a private cloud monitoring deployment in accordance with one embodiment of the present invention
  • FIG. 1C illustrates an embodiment in accordance with one embodiment of the present invention. Schematic diagram of hybrid cloud monitoring deployment.
  • FIG. 2 shows a flow chart of a multipoint monitoring alarm method in accordance with one embodiment of the present invention. As shown in Figure 2, the method includes:
  • step S210 a plurality of monitoring points are set in the monitored system, wherein monitoring points are respectively set at different levels, and each monitoring point of the same level monitors different monitoring objects of the level.
  • Step S220 Receive alarm information fed back by each monitoring point in the monitored system.
  • Step S230 performing deduplication processing on the received alarm information.
  • Step S240 the alarm information after the de-reprocessing is sent to the user associated with the monitored system.
  • step S230 of the method shown in FIG. 2 the de-duplication processing of the received alarm information includes: if a monitoring point sends the alarm information, the object monitored by the monitoring point The alarm information sent by each monitoring point in the next level is deduplicated as redundant alarm information.
  • the survival priority of one machine room is higher than the survival priority of each machine in the machine room, and the survival priority of one machine is higher than the survival priority of each function block in the machine.
  • the alarm information sent by each monitoring point in the next level of the object monitored by the monitoring point is deduplicated as redundant alarm information, including: if used for monitoring a computer room When the monitoring point sends the alarm information, the alarm information sent by each monitoring point in the equipment room for monitoring each machine in the equipment room is discarded as redundant alarm information; and/or, if used to monitor one machine When the monitoring point sends the alarm information, the alarm information sent by each monitoring point in the machine for monitoring each function block in the machine is discarded as redundant alarm information.
  • a plurality of monitoring points are set in a specified website system, and the plurality of monitoring points include: a monitoring point of the machine room A, a monitoring point of the machine A1 and the machine A2 in the machine room A, a CPU, a memory, a load, and a disk of the machine A1.
  • Monitoring points such as network card traffic, monitoring points of CPU A2, CPU, memory, load, disk, and network card traffic. If the machine room A stops working abnormally, and both machine A1 and machine A2 will be abnormal, then the monitoring of machine A1 and machine A2 is meaningless. Similarly, for each machine's CPU, memory, load, disk, network card. Monitoring of functions such as traffic is also meaningless.
  • the alarm information fed back by each monitoring point is received.
  • the alarm information sent by the monitoring point of the equipment room A is received, the alarm information of other monitoring points is discarded as redundant alarm information; when the computer room is not received.
  • the alarm information sent by the monitoring point of A is received, but the alarm information of the monitoring point of the machine A1 is received, the alarm information of the monitoring point of the CPU, memory, load, disk, and network card traffic of the machine A1 is used as the redundant alarm information. Lost; when the alarm message sent by the monitoring point of the room A is not received, but the alarm of the monitoring point of the machine A2 is received.
  • the alarm information of the monitoring point of the CPU, memory, load, disk, and network card traffic of the machine A2 is discarded as the redundant alarm information; and the alarm information is de-duplicated by the analogy, and then the de-duplication processing is performed.
  • the alarm message is sent to the user. It can be seen that the solution provided by the embodiment is deduplicated according to the survival linkage principle of the monitored object in the monitored system, which can minimize the number of alarm information and improve the readability of the alarm information.
  • step S210 includes setting a plurality of monitoring points in the monitored system, further comprising: dividing the monitoring object in the monitored system into multiple groups; and step S230 is receiving
  • the de-reprocessing of the alarm information includes: performing alarm processing on the alarm information sent by each monitoring point of the monitoring object belonging to the same group to generate an alarm message.
  • a plurality of monitoring points are set in a specified website system, the monitoring objects are divided into multiple groups, and 1000 machines are used as monitoring objects of one group, and alarm information corresponding to the monitoring points of the 1000 machines is integrated. Processing generates an alarm message. When one or more of the machines have an abnormality, the user will only receive one alarm message instead of multiple alarm messages, which effectively reduces the alarm information.
  • the alarm information will display information on which of the 1000 machines have abnormalities, and in the alarm information sent by e-mail, more specific abnormal analysis information can be provided.
  • sending the de-reprocessed alarm information to the user associated with the monitored system means: de-dusting the alarm information according to different rules. Sent to the user; the different rules are based on the needs of different aspects of the user, including but not limited to the following situations:
  • the above-mentioned alarm information after de-reprocessing can be sent to the user: different communication channels are used in different time periods, and the de-duplication processing is performed.
  • the alarm information is sent to the user associated with the monitored system.
  • the alarm information after de-processing is sent to the user by e-mail instead of SMS, so as not to bother the user and Users provide alarm information, which is more user-friendly and meets user needs.
  • the alarm information sending rule is set according to the alarm level of the alarm information, and the alarm level can be set by the user.
  • the method shown in FIG. 2 further includes: step S250, providing an alarm level setting interface, and receiving the user setting through the interface. Different alarm levels corresponding to different alarm levels.
  • the information sent to the user may be: according to the alarm level corresponding to the alarm information after the de-reprocessing, the corresponding communication channel is used to send the alarm information after the de-reprocessing to the user associated with the monitored system; wherein, the alarms of different alarm levels
  • the information corresponds to different communication channels.
  • the severity level alarm information is sent to the user through the mobile phone short message/instant communication message, so that the user can see in time
  • the alert information of the prompt level is sent to the user by email, so that the user can see.
  • the alarm information sending rule is set according to the alarm level of the alarm information and the role of the user, wherein the alarm level and the user role can be customized by the user, and the method shown in FIG. 2 further includes: step S260, providing an alarm level. Setting an interface, receiving different alarm levels corresponding to different alarm information set by the user through the interface; and providing a user role setting interface, and receiving an alarm receiving user corresponding to different alarm levels set by the user through the interface.
  • the above-mentioned alarm information after the de-reprocessing is sent to the user, including: the alarm corresponding to the alarm information after the de-duplication processing Level, the alarm information after de-processing is sent to the alarm receiving user corresponding to the alarm level.
  • the severity level alarm information is sent to the leader in the monitored system manager, so that the leader can macro control the system management situation; and the prompt level alarm information is sent to the monitored system manager.
  • Ordinary operation and maintenance personnel so that they can operate and maintain at any time.
  • the method shown in FIG. 2 further includes: step S270, providing an annotation adding interface, through which the annotation information corresponding to different alarm information set by the user is received.
  • the step S240 sends the de-reprocessed alarm information to the user associated with the monitored system, including: corresponding to the alarm information after the de-duplication processing.
  • the annotation information is sent to the user associated with the monitored system. In this way, when the user receives the alarm information, the content of the alarm information can be clearly seen according to the annotation information, which greatly improves the readability of the alarm information.
  • the multipoint monitoring alarm system 300 includes:
  • the monitoring point setting unit 310 is adapted to set a plurality of monitoring points in the monitored system, wherein different layers are The monitoring points are set separately, and each monitoring point of the same level monitors different monitoring objects of the level.
  • the monitoring information receiving unit 320 is adapted to receive the alarm information fed back by each monitoring point in the monitored system.
  • the de-duplication processing unit 330 is adapted to perform de-duplication processing on the received alarm information.
  • the alarm sending unit 340 is adapted to send the alarm information after the deduplication processing to the user associated with the monitored system.
  • the multi-point monitoring and alarming system shown in FIG. 3 by setting a plurality of monitoring points in the monitored system, the multi-directional, multi-level and multi-object monitoring of the monitored system is realized, and the monitoring granularity is refined. Then, by receiving the alarm information fed back by each monitoring point and de-duxing each alarm information, the enlarged and complicated alarm information brought by the refined monitoring granularity is effectively reduced without loss of information; The processed alarm information is sent to the user, which greatly reduces the workload of the user reading the alarm information, improves the readability and warning of the alarm information, and meets the user's needs.
  • the deduplication processing unit 330 of the system shown in FIG. 3 is adapted to send each monitoring point in the next level of the object monitored by the monitoring point when the alarm information is sent by one monitoring point.
  • the alarm information is deduplicated as redundant alarm information.
  • the de-duplication processing unit 330 is adapted to monitor each monitoring point in the equipment room for monitoring each machine in the equipment room when the monitoring point for monitoring a machine room sends the alarm information.
  • the transmitted alarm information is discarded as redundant alarm information; and/or is adapted to monitor the functional blocks in the machine when the alarm information is sent by the monitoring point for monitoring a machine.
  • the alarm information sent by each monitoring point is discarded as redundant alarm information.
  • the monitoring point setting unit 310 of the system shown in FIG. 3 is further adapted to divide the monitoring objects in the monitored system into multiple groups; and the de-duplication processing unit 330 is adapted to belong to the same group.
  • the alarm information sent by each monitoring point of the monitoring object is comprehensively processed to generate an alarm message.
  • the alarm sending unit 340 is adapted to use different communication channels in different time periods to send the de-reprocessed alarm information to the user associated with the monitored system.
  • the multipoint monitoring alarm system 400 includes a monitoring point setting unit 410, a monitoring information receiving unit 420, a deduplication processing unit 430, an alarm transmitting unit 440, and an interface setting unit 450.
  • the interface setting unit 450 of the system shown in FIG. 4 is adapted to provide an alarm level setting interface, and receive different alarm levels corresponding to different alarm information set by the user through the interface;
  • the alarm sending unit 440 is adapted to correspond to the alarm information after the deduplication processing
  • the alarm level is sent to the user associated with the monitored system by using the corresponding communication channel, wherein the alarm information of different alarm levels corresponds to different communication channels.
  • the functions of the other unit monitoring point setting unit 410, the monitoring information receiving unit 420, and the deduplication processing unit 430 are the same as those of the units in the system shown in FIG. 3, and details are not described herein again.
  • the interface setting unit 450 of the system shown in FIG. 4 is adapted to provide an alarm level setting interface, and receive different alarm levels corresponding to different alarm information set by the user through the interface; and provide user role settings.
  • the interface receives an alarm receiving user corresponding to different alarm levels set by the user through the interface; on the basis of the alarm sending unit 440, the alarm sending unit 440 is adapted to perform the de-duplication processing according to the alarm level corresponding to the alarm information after the de-duplication processing.
  • the alarm information is sent to the alarm receiving user corresponding to the alarm level.
  • the functions of the other unit monitoring point setting unit 410, the monitoring information receiving unit 420, and the deduplication processing unit 430 are the same as those of the units in the system shown in FIG. 3, and details are not described herein again.
  • the interface setting unit 450 of the system shown in FIG. 4 is adapted to provide an annotation adding interface, and receive annotation information corresponding to different alarm information set by the user through the interface; then, based on the alarm
  • the sending unit 440 is adapted to send the annotation information corresponding to the alarm information after the deduplication processing to the user associated with the monitored system.
  • the functions of the other unit monitoring point setting unit 410, the monitoring information receiving unit 420, and the deduplication processing unit 430 are the same as those of the units in the system shown in FIG. 3, and details are not described herein again.
  • the control of monitoring granularity is particularly important.
  • the granularity of monitoring covers a wider range of monitoring objects, so that users can learn more comprehensive monitoring results; on the other hand, refined
  • the monitoring granularity will bring huge and complicated alarm information, which makes the reading workload of the alarm information increase and the readability is reduced, which makes the user unable to extract meaningful monitoring results in time and effectively. Therefore, in the multi-point monitoring and alarming solution provided by the invention, by setting a plurality of monitoring points in the monitored system, the multi-directional, multi-level and multi-object monitoring of the monitored system is realized, and the monitoring granularity is refined.
  • the enlarged and complicated alarm information brought by the refined monitoring granularity is effectively reduced without loss of information;
  • the processed alarm information is sent to the user, which greatly reduces the workload of the user reading the alarm information, improves the readability and alertness of the alarm information, and solves the spear between the monitoring granularity and the readability of the alarm information during the monitoring and alarming process. Shield; and, in the technical solution provided by the present invention, the alarm information can be customized according to the user definition, which is more flexible and user-friendly, and meets the user's needs.
  • modules in the devices of the embodiments can be adaptively changed and placed in one or more devices different from the embodiment.
  • the modules or units or components of the embodiments may be combined into one module or unit or component, and further they may be divided into a plurality of sub-modules or sub-units or sub-components.
  • any combination of the features disclosed in the specification, including the accompanying claims, the abstract and the drawings, and any methods so disclosed, or All processes or units of the device are combined.
  • Each feature disclosed in this specification (including the accompanying claims, the abstract and the drawings) may be replaced by alternative features that provide the same, equivalent or similar purpose.
  • the various component embodiments of the present invention may be implemented in hardware, or in a software module running on one or more processors, or in a combination thereof.
  • a microprocessor or digital signal processor may be used in practice to implement some or all of the functionality of some or all of the components of the multipoint monitoring alarm system in accordance with embodiments of the present invention.
  • the invention can also be implemented as a device or device program (e.g., a computer program and a computer program product) for performing some or all of the methods described herein.
  • a program implementing the invention may be stored on a computer readable medium or may be in the form of one or more signals. Such signals may be downloaded from an Internet website, provided on a carrier signal, or provided in any other form.
  • Figure 5 illustrates a computing device in which the method in accordance with the present invention can be implemented.
  • the computing device conventionally includes a processor 510 and a computer program product or computer readable medium in the form of a memory 520.
  • the memory 520 may be an electronic memory such as a flash memory, an EEPROM (Electrically Erasable Programmable Read Only Memory), an EPROM, a hard disk, or a ROM.
  • Memory 520 has a memory space 530 for program code 531 for performing any of the method steps described above.
  • storage space 530 for program code may include various program code 531 for implementing various steps in the above methods, respectively.
  • the program code can be read from or written to one or more computer program products.
  • These computer program products include program code carriers such as hard disks, compact disks (CDs), memory cards or floppy disks. Such computer program products are typically portable or fixed storage units as described with reference to FIG.
  • the storage unit may have storage segments, storage spaces, and the like that are similarly arranged to memory 520 in the computing device of FIG.
  • the program code can be compressed, for example, in an appropriate form.
  • the storage unit includes computer readable code 531 ', ie, code readable by a processor, such as 510, that when executed by a computing device causes the computing device to perform each of the methods described above step.

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Abstract

一种多点监控报警方法和系统，该方法包括：在被监控系统中设置多个监控点，其中在不同层级分别设置监控点，同一层级的各监控点对该层级的不同监控对象进行监控（S210）；接收被监控系统中的各监控点反馈的报警信息（S220）；对接收到的报警信息进行去重处理（S230）；将去重处理后的报警信息发送给所述被监控系统关联的用户（S240）。该方法通过在被监控系统中设置多个监控点，细化了监控粒度；再通过对各报警信息进行去重处理，将细化的监控粒度所带来的放大、繁杂的报警信息进行了不损失信息的有效精简；再将去重处理后的报警信息发送给用户，大大降低了用户阅读报警信息的工作量，提高了报警信息的可读性和警示性，符合用户需求。

Description

一种多点监控报警方法和系统 技术领域
本发明涉及互联网云监控领域，具体涉及一种多点监控报警方法和系统。
背景技术
现有技术中，在对被监控系统实施监控的过程中，监控粒度的控制尤为重要，一方面，细化的监控粒度覆盖更广泛的监控对象，使得被监控系统的管理者获知更全面的监控结果；另一方面，细化的监控粒度将带来庞大、繁杂的报警信息，使得报警信息的阅读工作量提高、可读性降低，导致被监控系统的管理者无法从中及时有效地提取出有意义的监控结果。
因此，如何解决监控报警过程中监控粒度与报警信息可读性之间的矛盾，进一步提高监控报警的有效性，对于云监控技术的发展和被监控系统的管理者的需求来说，均具有重要的意义。
发明内容
鉴于上述问题，提出了本发明以便提供一种克服上述问题或者至少部分地解决上述问题的一种多点监控报警方法和系统。
依据本发明的一个方面，提供了一种多点监控报警方法，该方法包括：
在被监控系统中设置多个监控点，其中在不同层级分别设置监控点，同一层级的各监控点对该层级的不同监控对象进行监控；
接收被监控系统中的各监控点反馈的报警信息；
对接收到的报警信息进行去重处理；
将去重处理后的报警信息发送给所述被监控系统关联的用户。
依据本发明的另一个方面，提供了一种多点监控报警系统，该系统包括：
监控点设置单元，适于在被监控系统中设置多个监控点，其中在不同层级分别设置监控点，同一层级的各监控点对该层级的不同监控对象进行监控；
监控信息接收单元，适于接收被监控系统中的各监控点反馈的报警信息；
去重处理单元，适于对接收到的报警信息进行去重处理；
报警发送单元，适于将去重处理后的报警信息发送给所述被监控系统关联的用户。
据本发明的又一个方面，提供了一种计算机程序，其包括计算机可读代码，当所述计算机可读代码在计算设备上运行时，导致所述计算设备执 行如上所述的多点监控报警方法。
根据本发明的再一个方面，提供了一种计算机可读介质，其中存储了如上所述的计算机程序。
由上述可知，在实施监控的过程中，监控粒度的控制尤为重要，一方面，细化的监控粒度覆盖更广泛的监控对象，使得用户获知更全面的监控结果；另一方面，细化的监控粒度将带来庞大、繁杂的报警信息，使得报警信息的阅读工作量提高、可读性降低，导致用户无法从中及时有效地提取出有意义的监控结果。为此，在本发明所提供的多点监控报警方案中，通过在被监控系统中设置多个监控点，实现了对被监控系统的多方位、多层级、多对象的监控，细化了监控粒度；再通过接收各监控点反馈的报警信息并对各报警信息进行去重处理，将细化的监控粒度所带来的放大、繁杂的报警信息进行了不损失信息的有效精简；再将去重处理后的报警信息发送给用户，大大降低了用户阅读报警信息的工作量，提高了报警信息的可读性和警示性，符合用户需求。
上述说明仅是本发明技术方案的概述，为了能够更清楚了解本发明的技术手段，而可依照说明书的内容予以实施，并且为了让本发明的上述和其它目的、特征和优点能够更明显易懂，以下特举本发明的具体实施方式。
附图说明
通过阅读下文优选实施方式的详细描述，各种其他的优点和益处对于本领域普通技术人员将变得清楚明了。附图仅用于示出优选实施方式的目的，而并不认为是对本发明的限制。而且在整个附图中，用相同的参考符号表示相同的部件。在附图中：
图1A示出了根据本发明一个实施例的公有云监控部署的示意图；
图1B示出了根据本发明一个实施例的私有云监控部署的示意图；
图1C示出了根据本发明一个实施例的混合云监控部署的示意图；
图2示出了根据本发明一个实施例的一种多点监控报警方法的流程图；
图3示出了根据本发明一个实施例的一种多点监控报警系统的示意图；
图4示出了根据本发明另一个实施例的一种多点监控报警系统的示意图。
图5示意性地示出了用于执行根据本发明的方法的计算设备的框图；以及
图6示意性地示出了用于保持或者携带实现根据本发明的方法的程序代码 的存储单元。
具体实施例
下面将参照附图更详细地描述本公开的示例性实施例。虽然附图中显示了本公开的示例性实施例，然而应当理解，可以以各种形式实现本公开而不应被这里阐述的实施例所限制。相反，提供这些实施例是为了能够更透彻地理解本公开，并且能够将本公开的范围完整的传达给本领域的技术人员。
随着互联网的不断发展，互联网数据中心(Internet Data Center,IDC)应运而生，成为互联网产业中不可或缺的重要一环，为互联网内容提供商、企业、媒体和各类网站提供大规模、高质量、安全可靠的专业化服务器托管、空间租用、网络带宽以及ASP、EC等业务。
对于有监控需求的系统的管理者来说，待监控的系统在IDC中进行公有云监控部署、私有云监控部署或混合云监控部署，即可获得云监控提供的HTTP监控、PING监控、DNS监控、服务器监控等多项监控服务，监控结果通过报警信息反馈给系统的管理者，使其能够及时有效地获知所管理的系统在各个层面的异常情况，进而及时做出应对措施。图1A示出了根据本发明一个实施例的公有云监控部署的示意图，图1B示出了根据本发明一个实施例的私有云监控部署的示意图，图1C示出了根据本发明一个实施例的混合云监控部署的示意图，本文以图1A-1C所示的云监控部署为背景，对一种多点监控报警方法和系统进行详细说明。此外，由于对于IDC来说，被监控系统的管理者是直接用户，因此本文中所出现的“用户”均指：相应被监控系统的管理者。
图2示出了根据本发明一个实施例的一种多点监控报警方法的流程图。如图2所示，该方法包括：
步骤S210，在被监控系统中设置多个监控点，其中在不同层级分别设置监控点，同一层级的各监控点对该层级的不同监控对象进行监控。
步骤S220，接收被监控系统中的各监控点反馈的报警信息。
步骤S230，对接收到的报警信息进行去重处理。
步骤S240，将去重处理后的报警信息发送给被监控系统关联的用户。
可见，在图2所示的多点监控报警方法中，通过在被监控系统中设置多个监控点，实现了对被监控系统的多方位、多层级、多对象的监控，细化了监控粒度； 再通过接收各监控点反馈的报警信息并对各报警信息进行去重处理，将细化的监控粒度所带来的放大、繁杂的报警信息进行了不损失信息的有效精简；再将去重处理后的报警信息发送给用户，大大降低了用户阅读报警信息的工作量，提高了报警信息的可读性和警示性，符合用户需求。
对于一个被监控系统来说，处于上层级的对象的存活优先级高于处于下层级的对象的存活优先级，一个处于上层级的监控对象发生异常，将导致处于该监控对象的下一层级的所有对象的异常，即上层级对象与下层级对象的存活是联动的，通过上层级监控对象的异常就可以判断下层级监控对象的异常。因此，在本发明的一个实施例中，图2所示方法的步骤S230，对接收到的报警信息进行去重处理包括：如果一个监控点发送了报警信息，则将该监控点所监控对象的下一层级中的各监控点发送的报警信息，作为冗余报警信息进行去重处理。
在一个具体的实施例中，一个机房的存活优先级高于该机房中各台机器的存活优先级，一个机器的存活优先级高于该机器中的各功能块的存活优先级。则上述如果一个监控点发送了报警信息，则将该监控点所监控对象的下一层级中的各监控点发送的报警信息作为冗余报警信息进行去重处理包括：如果用于监控一个机房的监控点发送了报警信息，则将该机房中的用于监控该机房中的各台机器的各监控点发送的报警信息，作为冗余报警信息丢掉；和/或，如果用于监控一台机器的监控点发送了报警信息，则将该机器中的用于监控该机器中的各功能块的各监控点发送的报警信息，作为冗余报警信息丢掉。
例如，在指定网站系统中设置多个监控点，多个监控点中包括：机房A的监控点，对机房A中的机器A1和机器A2的监控点，机器A1的CPU、内存、负载、磁盘、网卡流量等的监控点，机器A2的CPU、内存、负载、磁盘、网卡流量等的监控点。如果机房A发生异常停止工作，机器A1和机器A2将均发生异常，则此时对机器A1和机器A2的监控是无意义的，同理，对于各机器的CPU、内存、负载、磁盘、网卡流量等功能的监控也是无意义的。在监控实施过程中，接收各监控点反馈的报警信息，当接收到机房A的监控点发送的报警信息时，则将其他监控点的报警信息均作为冗余报警信息丢掉；当未接收到机房A的监控点发送的报警信息，但接收到机器A1的监控点的报警信息时，则将机器A1的CPU、内存、负载、磁盘、网卡流量等的监控点的报警信息均作为冗余报警信息丢掉；当未接收到机房A的监控点发送的报警信息，但接收到机器A2的监控点的报警 信息时，则将机器A2的CPU、内存、负载、磁盘、网卡流量等的监控点的报警信息均作为冗余报警信息丢掉；以此类推对报警信息进行去重处理，再将去重处理后的报警信息发送给用户。可见，本实施例所提供的方案依据被监控系统中的监控对象的存活联动原则进行去重处理，能够最大限度降低报警信息的数量，提高报警信息的可读性。
在本发明的一个实施例中，图2所示的方法中，步骤S210在被监控系统中设置多个监控点还包括：将被监控系统中的监控对象划分为多组；则步骤S230对接收的报警信息进行去重处理包括：对属于同组的监控对象的各监控点发送的报警信息，进行综合处理生成一条报警信息。
例如，在指定网站系统中设置多个监控点，将监控对象划分为多组，将1000台机器作为一个组的监控对象，将对应于这1000台机器的各监控点发送的报警信息，进行综合处理生成一条报警信息，当其中的一台或多台机器发生异常时，用户只会接收到一条报警信息而不是多条报警信息，实现了报警信息的有效精简。在一个实施例中，该条报警信息中将显示1000台机器中有哪些台机器发生异常的信息，在通过电子邮件发送的报警信息中，还可以提供更具体的异常分析信息。
在本发明的一个实施例中，图2所示方法的步骤S240，将去重处理后的报警信息发送给被监控系统关联的用户是指：依据不同的规则，将去重处理后的报警信息发送给用户；其中，不同的规则是依据用户不同方面的需求来制定的，包括但不限于以下几种情况：
1、依据用户在不同的时间段的状态制定报警信息发送规则，则上述将去重处理后的报警信息发送给用户可以是：在不同的时间段采用不同的通信渠道，将去重处理后的报警信息发送给被监控系统关联的用户。
例如，大部分用户在凌晨、夜间是不工作的，则在这些时间段，通过电子邮件而不是手机短信的方式将去重处理后的报警信息发送给用户，这样既不打扰用户，又能为用户提供报警信息，更加人性化，符合用户需求。
2、依据报警信息的报警级别制定报警信息发送规则，该报警级别可以由用户自定义设置，则上述图2所示的方法进一步包括：步骤S250，提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别。
在用户设置了不同报警信息对应的报警级别后，则上述将去重处理后的报警 信息发送给用户可以是：根据去重处理后的报警信息对应的报警级别，采用相应的通信渠道，将去重处理后的报警信息发送给被监控系统关联的用户；其中，不同报警级别的报警信息对应不同的通信渠道，例如，严重级别的报警信息通过手机短信/即时通信消息发送给用户，使用户能够及时看到，提示级别的报警信息通过电子邮件发送给用户，使用户在需要时可以看到。
3、依据报警信息的报警级别以及用户的角色制定报警信息发送规则，其中，报警级别和用户角色均可以由用户自定义设置，则上述图2所示的方法进一步包括：步骤S260，提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别；以及提供用户角色设置接口，通过该接口接收用户设置的不同报警级别对应的报警接收用户。
在用户设置了不同报警信息对应的报警级别，以及设置了不同报警级别对应的用户角色后，则上述将去重处理后的报警信息发送给用户包括：根据去重处理后的报警信息对应的报警级别，将去重处理后的报警信息发送给该报警级别对应的报警接收用户。
例如，根据用户需求，将严重级别的报警信息发送给被监控系统管理者中的领导，以便该领导能够宏观把控系统管理情况；而将提示级别的报警信息发送给被监控系统管理者中的普通运维人员，以便随时进行运营维护。
在本发明的另一个实施例中，为了适应不同推送渠道的容量的限制，报警信息的内容具有简化性和专业性的特点，用户在接收到报警信息时，有时无法准确获知报警信息的正确含义，导致报警的无效性。为了进一步提高报警信息的可读性，图2所示的方法进一步包括：步骤S270，提供注释添加接口，通过该接口接收用户设置的不同报警信息对应的注释信息。
在用户设置了不同报警信息对应的注释信息后，则在本实施例中，步骤S240将去重处理后的报警信息发送给被监控系统关联的用户包括：将去重处理后的报警信息对应的注释信息一同发送给所述被监控系统关联的用户。这样用户在接收到报警信息时，根据注释信息可以一目了然报警信息的内容，大大提高了报警信息的可读性。
图3示出了根据本发明一个实施例的一种多点监控报警系统的示意图。如图3所示，该多点监控报警系统300包括：
监控点设置单元310，适于在被监控系统中设置多个监控点，其中在不同层 级分别设置监控点，同一层级的各监控点对该层级的不同监控对象进行监控。
监控信息接收单元320，适于接收被监控系统中的各监控点反馈的报警信息。
去重处理单元330，适于对接收到的报警信息进行去重处理。
报警发送单元340，适于将去重处理后的报警信息发送给被监控系统关联的用户。
可见，在图3所示的多点监控报警系统中，通过在被监控系统中设置多个监控点，实现了对被监控系统的多方位、多层级、多对象的监控，细化了监控粒度；再通过接收各监控点反馈的报警信息并对各报警信息进行去重处理，将细化的监控粒度所带来的放大、繁杂的报警信息进行了不损失信息的有效精简；再将去重处理后的报警信息发送给用户，大大降低了用户阅读报警信息的工作量，提高了报警信息的可读性和警示性，符合用户需求。
在本发明的一个实施例中，图3所示系统的去重处理单元330，适于在一个监控点发送了报警信息时，将该监控点所监控对象的下一层级中的各监控点发送的报警信息，作为冗余报警信息进行去重处理。
在一个具体的实施例中，去重处理单元330，适于在用于监控一个机房的监控点发送了报警信息时，将该机房中的用于监控该机房中的各台机器的各监控点发送的报警信息，作为冗余报警信息丢掉；和/或，适于在用于监控一台机器的监控点发送了报警信息时，将该机器中的用于监控该机器中的各功能块的各监控点发送的报警信息，作为冗余报警信息丢掉。
在本发明的一个实施例中，图3所示系统的监控点设置单元310，还适于将被监控系统中的监控对象划分为多组；则去重处理单元330，适于对属于同组的监控对象的各监控点发送的报警信息，进行综合处理生成一条报警信息。
在本发明的一个实施例中，报警发送单元340，适于在不同的时间段采用不同的通信渠道，将去重处理后的报警信息发送给所述被监控系统关联的用户。
图4示出了根据本发明另一个实施例的一种多点监控报警系统的示意图。如图4所示，该多点监控报警系统400包括：监控点设置单元410、监控信息接收单元420、去重处理单元430、报警发送单元440和接口设置单元450。
在本发明的一个实施例中，图4所示系统的接口设置单元450，适于提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别；则在此基础上，报警发送单元440，适于根据去重处理后的报警信息对应的 报警级别，采用相应的通信渠道，将去重处理后的报警信息发送给所述被监控系统关联的用户；其中，不同报警级别的报警信息对应不同的通信渠道。本实施例中，其他各单元监控点设置单元410、监控信息接收单元420以及去重处理单元430的功能与图3所示系统中各单元的功能对应相同，在此不再赘述。
在本发明的另一个实施例中，图4所示系统的接口设置单元450，适于提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别；以及提供用户角色设置接口，通过该接口接收用户设置的不同报警级别对应的报警接收用户；则在此基础上，报警发送单元440，适于根据去重处理后的报警信息对应的报警级别，将去重处理后的报警信息发送给该报警级别对应的报警接收用户。本实施例中，其他各单元监控点设置单元410、监控信息接收单元420以及去重处理单元430的功能与图3所示系统中各单元的功能对应相同，在此不再赘述。
在本发明的又一个实施例中，图4所示系统的接口设置单元450，适于提供注释添加接口，通过该接口接收用户设置的不同报警信息对应的注释信息；则在此基础上，报警发送单元440，适于将去重处理后的报警信息对应的注释信息一同发送给所述被监控系统关联的用户。本实施例中，其他各单元监控点设置单元410、监控信息接收单元420以及去重处理单元430的功能与图3所示系统中各单元的功能对应相同，在此不再赘述。
图3和图4所示的系统的各具体实施例与图2所示方法的各具体实施例对应相同，在此不再赘述。
综上所述，在实施监控的过程中，监控粒度的控制尤为重要，一方面，细化的监控粒度覆盖更广泛的监控对象，使得用户获知更全面的监控结果；另一方面，细化的监控粒度将带来庞大、繁杂的报警信息，使得报警信息的阅读工作量提高、可读性降低，导致用户无法从中及时有效地提取出有意义的监控结果。为此，本发明所提供的多点监控报警方案中，通过在被监控系统中设置多个监控点，实现了对被监控系统的多方位、多层级、多对象的监控，细化了监控粒度；再通过接收各监控点反馈的报警信息并对各报警信息进行去重处理，将细化的监控粒度所带来的放大、繁杂的报警信息进行了不损失信息的有效精简；再将去重处理后的报警信息发送给用户，大大降低了用户阅读报警信息的工作量，提高了报警信息的可读性和警示性，解决了监控报警过程中监控粒度与报警信息可读性之间的矛 盾；并且，在本发明提供的技术方案中，还可以根据用户定义来对报警信息进行自定义的处理，更具灵活性和人性化，符合用户需求。
需要说明的是：
在此提供的算法和显示不与任何特定计算机、虚拟装置或者其它设备固有相关。各种通用装置也可以与基于在此的示教一起使用。根据上面的描述，构造这类装置所要求的结构是显而易见的。此外，本发明也不针对任何特定编程语言。应当明白，可以利用各种编程语言实现在此描述的本发明的内容，并且上面对特定语言所做的描述是为了披露本发明的最佳实施方式。
在此处所提供的说明书中，说明了大量具体细节。然而，能够理解，本发明的实施例可以在没有这些具体细节的情况下实践。在一些实例中，并未详细示出公知的方法、结构和技术，以便不模糊对本说明书的理解。
类似地，应当理解，为了精简本公开并帮助理解各个发明方面中的一个或多个，在上面对本发明的示例性实施例的描述中，本发明的各个特征有时被一起分组到单个实施例、图、或者对其的描述中。然而，并不应将该公开的方法解释成反映如下意图：即所要求保护的本发明要求比在每个权利要求中所明确记载的特征更多的特征。更确切地说，如下面的权利要求书所反映的那样，发明方面在于少于前面公开的单个实施例的所有特征。因此，遵循具体实施方式的权利要求书由此明确地并入该具体实施方式，其中每个权利要求本身都作为本发明的单独实施例。
本领域那些技术人员可以理解，可以对实施例中的设备中的模块进行自适应性地改变并且把它们设置在与该实施例不同的一个或多个设备中。可以把实施例中的模块或单元或组件组合成一个模块或单元或组件，以及此外可以把它们分成多个子模块或子单元或子组件。除了这样的特征和/或过程或者单元中的至少一些是相互排斥之外，可以采用任何组合对本说明书(包括伴随的权利要求、摘要和附图)中公开的所有特征以及如此公开的任何方法或者设备的所有过程或单元进行组合。除非另外明确陈述，本说明书(包括伴随的权利要求、摘要和附图)中公开的每个特征可以由提供相同、等同或相似目的的替代特征来代替。
此外，本领域的技术人员能够理解，尽管在此所述的一些实施例包括其它实施例中所包括的某些特征而不是其它特征，但是不同实施例的特征的组合意味着处于本发明的范围之内并且形成不同的实施例。例如，在下面的权利要求书中， 所要求保护的实施例的任意之一都可以以任意的组合方式来使用。
本发明的各个部件实施例可以以硬件实现，或者以在一个或者多个处理器上运行的软件模块实现，或者以它们的组合实现。本领域的技术人员应当理解，可以在实践中使用微处理器或者数字信号处理器(DSP)来实现根据本发明实施例的多点监控报警系统中的一些或者全部部件的一些或者全部功能。本发明还可以实现为用于执行这里所描述的方法的一部分或者全部的设备或者装置程序(例如，计算机程序和计算机程序产品)。这样的实现本发明的程序可以存储在计算机可读介质上，或者可以具有一个或者多个信号的形式。这样的信号可以从因特网网站上下载得到，或者在载体信号上提供，或者以任何其他形式提供。
例如，图5示出了可以实现根据本发明的方法的计算设备。该计算设备传统上包括处理器510和以存储器520形式的计算机程序产品或者计算机可读介质。存储器520可以是诸如闪存、EEPROM(电可擦除可编程只读存储器)、EPROM、硬盘或者ROM之类的电子存储器。存储器520具有用于执行上述方法中的任何方法步骤的程序代码531的存储空间530。例如，用于程序代码的存储空间530可以包括分别用于实现上面的方法中的各种步骤的各个程序代码531。这些程序代码可以从一个或者多个计算机程序产品中读出或者写入到这一个或者多个计算机程序产品中。这些计算机程序产品包括诸如硬盘，紧致盘(CD)、存储卡或者软盘之类的程序代码载体。这样的计算机程序产品通常为如参考图6所述的便携式或者固定存储单元。该存储单元可以具有与图5的计算设备中的存储器520类似布置的存储段、存储空间等。程序代码可以例如以适当形式进行压缩。通常，存储单元包括计算机可读代码531’，即可以由例如诸如510之类的处理器读取的代码，这些代码当由计算设备运行时，导致该计算设备执行上面所描述的方法中的各个步骤。
本文中所称的“一个实施例”、“实施例”或者“一个或者多个实施例”意味着，结合实施例描述的特定特征、结构或者特性包括在本发明的至少一个实施例中。此外，请注意，这里“在一个实施例中”的词语例子不一定全指同一个实施例。
应该注意的是上述实施例对本发明进行说明而不是对本发明进行限制，并且本领域技术人员在不脱离所附权利要求的范围的情况下可设计出替换实施例。在权利要求中，不应将位于括号之间的任何参考符号构造成对权利要求的限制。单 词“包含”不排除存在未列在权利要求中的元件或步骤。位于元件之前的单词“一”或“一个”不排除存在多个这样的元件。本发明可以借助于包括有若干不同元件的硬件以及借助于适当编程的计算机来实现。在列举了若干装置的单元权利要求中，这些装置中的若干个可以是通过同一个硬件项来具体体现。单词第一、第二、以及第三等的使用不表示任何顺序。可将这些单词解释为名称。
此外，还应当注意，本说明书中使用的语言主要是为了可读性和教导的目的而选择的，而不是为了解释或者限定本发明的主题而选择的。因此，在不偏离所附权利要求书的范围和精神的情况下，对于本技术领域的普通技术人员来说许多修改和变更都是显而易见的。对于本发明的范围，对本发明所做的公开是说明性的，而非限制性的，本发明的范围由所附权利要求书限定。

Claims (18)

  1. 一种多点监控报警方法，其中，该方法包括：
    在被监控系统中设置多个监控点，其中在不同层级分别设置监控点，同一层级的各监控点对该层级的不同监控对象进行监控；
    接收被监控系统中的各监控点反馈的报警信息；
    对接收到的报警信息进行去重处理；
    将去重处理后的报警信息发送给所述被监控系统关联的用户。
  2. 如权利要求1所述的方法，其中，所述对接收到的报警信息进行去重处理包括：
    如果一个监控点发送了报警信息，则将该监控点所监控对象的下一层级中的各监控点发送的报警信息，作为冗余报警信息进行去重处理。
  3. 如权利要求2所述的方法，其中，所述如果一个监控点发送了报警信息，则将该监控点所监控对象的下一层级中的各监控点发送的报警信息作为冗余报警信息进行去重处理包括：
    如果用于监控一个机房的监控点发送了报警信息，则将该机房中的用于监控该机房中的各台机器的各监控点发送的报警信息，作为冗余报警信息丢掉；
    和/或，
    如果用于监控一台机器的监控点发送了报警信息，则将该机器中的用于监控该机器中的各功能块的各监控点发送的报警信息，作为冗余报警信息丢掉。
  4. 如权利要求1所述的方法，其中，
    所述在被监控系统中设置多个监控点还包括：将被监控系统中的监控对象划分为多组；
    所述对接收的报警信息进行去重处理包括：对属于同组的监控对象的各监控点发送的报警信息，进行综合处理生成一条报警信息。
  5. 如权利要求1所述的方法，其中，所述将去重处理后的报警信息发送给所述被监控系统关联的用户包括：
    在不同的时间段采用不同的通信渠道，将去重处理后的报警信息发送 给所述被监控系统关联的用户。
  6. 如权利要求1所述的方法，其中，该方法进一步包括：提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别；
    所述将去重处理后的报警信息发送给所述被监控系统关联的用户包括：根据去重处理后的报警信息对应的报警级别，采用相应的通信渠道，将去重处理后的报警信息发送给所述被监控系统关联的用户；
    其中，不同报警级别的报警信息对应不同的通信渠道。
  7. 如权利要求1所述的方法，其中，该方法进一步包括：提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别；以及提供用户角色设置接口，通过该接口接收用户设置的不同报警级别对应的报警接收用户；
    所述将去重处理后的报警信息发送给所述被监控系统关联的用户包括：根据去重处理后的报警信息对应的报警级别，将去重处理后的报警信息发送给该报警级别对应的报警接收用户。
  8. 如权利要求1-7中任一项所述的方法，其中，该方法进一步包括：提供注释添加接口，通过该接口接收用户设置的不同报警信息对应的注释信息；
    将去重处理后的报警信息发送给所述被监控系统关联的用户包括：将去重处理后的报警信息对应的注释信息一同发送给所述被监控系统关联的用户。
  9. 一种多点监控报警系统，其中，该系统包括：
    监控点设置单元，适于在被监控系统中设置多个监控点，其中在不同层级分别设置监控点，同一层级的各监控点对该层级的不同监控对象进行监控；
    监控信息接收单元，适于接收被监控系统中的各监控点反馈的报警信息；
    去重处理单元，适于对接收到的报警信息进行去重处理；
    报警发送单元，适于将去重处理后的报警信息发送给所述被监控系统关联的用户。
  10. 如权利要求9所述的系统，其中，
    所述去重处理单元，适于在一个监控点发送了报警信息时，将该监控点所监控对象的下一层级中的各监控点发送的报警信息，作为冗余报警信息进行去重处理。
  11. 如权利要求10所述的系统，其中，
    所述去重处理单元，适于在用于监控一个机房的监控点发送了报警信息时，将该机房中的用于监控该机房中的各台机器的各监控点发送的报警信息，作为冗余报警信息丢掉；和/或，适于在用于监控一台机器的监控点发送了报警信息时，将该机器中的用于监控该机器中的各功能块的各监控点发送的报警信息，作为冗余报警信息丢掉。
  12. 如权利要求9所述的系统，其中，
    所述监控点设置单元，还适于将被监控系统中的监控对象划分为多组；
    所述去重处理单元，适于对属于同组的监控对象的各监控点发送的报警信息，进行综合处理生成一条报警信息。
  13. 如权利要求9所述的系统，其中，
    所述报警发送单元，适于在不同的时间段采用不同的通信渠道，将去重处理后的报警信息发送给所述被监控系统关联的用户。
  14. 如权利要求9所述的系统，其中，该系统进一步包括：
    接口设置单元，适于提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别；
    所述报警发送单元，适于根据去重处理后的报警信息对应的报警级别，采用相应的通信渠道，将去重处理后的报警信息发送给所述被监控系统关联的用户；其中，不同报警级别的报警信息对应不同的通信渠道。
  15. 如权利要求9所述的系统，其中，该系统进一步包括：
    接口设置单元，适于提供报警级别设置接口，通过该接口接收用户设置的不同报警信息对应的不同报警级别；以及提供用户角色设置接口，通过该接口接收用户设置的不同报警级别对应的报警接收用户；
    所述报警发送单元，适于根据去重处理后的报警信息对应的报警级别，将去重处理后的报警信息发送给该报警级别对应的报警接收用户。
  16. 如权利要求9-15中任一项所述的系统，其中，该系统进一步包括：
    接口设置单元，适于提供注释添加接口，通过该接口接收用户设置的不同报警信息对应的注释信息；
    所述报警发送单元，适于将去重处理后的报警信息对应的注释信息一同发送给所述被监控系统关联的用户。
  17. 一种计算机程序，包括计算机可读代码，当所述计算机可读代码在计算设备上运行时，导致所述计算设备执行根据权利要求1-8中的任一个所述的多点监控报警方法。
  18. 一种计算机可读介质，其中存储了如权利要求17所述的计算机程序。
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