WO2016153348A1 - Système d'alerte, système et procédé de distribution et système de sonnette de porte - Google Patents

Système d'alerte, système et procédé de distribution et système de sonnette de porte Download PDF

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Publication number
WO2016153348A1
WO2016153348A1 PCT/NL2016/050200 NL2016050200W WO2016153348A1 WO 2016153348 A1 WO2016153348 A1 WO 2016153348A1 NL 2016050200 W NL2016050200 W NL 2016050200W WO 2016153348 A1 WO2016153348 A1 WO 2016153348A1
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WO
WIPO (PCT)
Prior art keywords
delivery
signal
communication
hand held
address
Prior art date
Application number
PCT/NL2016/050200
Other languages
English (en)
Inventor
Frederik Ekkel
Alfred Langerak
Original Assignee
Zipp Labs B.V.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from NL2014506A external-priority patent/NL2014506B1/en
Priority claimed from NL2015224A external-priority patent/NL2015224B1/en
Application filed by Zipp Labs B.V. filed Critical Zipp Labs B.V.
Publication of WO2016153348A1 publication Critical patent/WO2016153348A1/fr

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Classifications

    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/10—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using wireless transmission systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the invention relates to an alert system, such as a doorbell system.
  • WiFi based doorbell systems are known, provided with a video system.
  • a problem of such WiFi video doorbell systems is that it expensive and energy consuming. It may be prone to vandalism, especially since the relatively expensive equipment is largely provided outside a front door. Moreover privacy may be an issue when using such system because of the video system which may permanently monitor the area around the door.
  • a further problem is over crowdedness of the WiFi spectrum, especially the WiFi 2.4Ghz spectrum and so the performance of the connection over WiFi will not be perfect. This problem is becoming more serious now increasing numbers of devices are operated using WiFi.
  • An aim of the present disclosure is to provide a system and method for alerting, such as for example a doorbell system or a method for alerting a person of the fact that someone is at the door, at least reducing at least one of the problems of the prior art.
  • the present disclosure aims at providing a device, system and method for alerting, which provides increased flexibility.
  • At least one of these or other aims can be obtained at least in part with a device, system and/or method according to this disclosure.
  • an alert device can comprise electronic circuitry and at least a first antenna, wherein the circuitry is designed for sending out a first signal, for wireless
  • the alert device can for example be a doorbell or part of a doorbell system.
  • the device and especially the circuitry can further be designed for sending out at least a second signal for wireless communication with at least a second hand held communication device, wherein the second signal differs from the first signal, preferably in at least one of transmitting energy, transmitting frequency, coding and pulse length.
  • the device comprises a switch for switching between:
  • the first hand held device can be designed for recognizing the first signal when within communication range of said first signal.
  • the hand held device can comprise software and a transmitter for transmitting the second signal.
  • the software such as but not limited to an app, can be designed for presenting a switch or the like button on the screen of the first hand held device or for assigning a transmitting function to an existing button or have a dedicated switch, which switch is designed for transmitting the second signal via said transmitter as part of a circuitry.
  • the second signal can then be received by the second hand held communication device to be processed, for example as described hereafter.
  • the first hand held device can comprise software for receiving and recognizing the first signal.
  • Said software can again be but is not limited to an app, for example the app as described here above and/or hereafter.
  • the first signal can comprise or exist of a identifier for a or the second hand held communication device or the holder of said second hand held communication deice, such as for example a mobile phone number or IP address, which identifier is preferably coded.
  • the software can then be designed for recognizing the first signal and the identifier, for example by decoding, and estabhshing a communication link with the second hand held communication device or at least a device identified by said identifier,
  • Such communication link can be a direct communication link or an indirect communication link, as described hereafter, for example via a computer network.
  • a direct communication link can for example be provided for via a wireless network, such as for example but not limited to GSM, GPRS, UMTS, 3G, 4G or the like. If such
  • a switch can for example be or comprise a hardware component or components such as a push button and/or software components, such as for example an electronic switch.
  • a switch can for example comprise a sensor for sensing movement, sound, images or the like.
  • communication is for example made possible using two different modes and at least two different signals for communicating with at least two hand held communication devices, such as for example mobile phones, smart phones, smart watches or tablet computers.
  • the first signal can for example be transmitted on a permanent or semi permanent bases by the alert device, for example intermittently, at first intervals, such that it can be picked up by a mobile communication device brought within a transmission range of the first signal transmitted by the alert device.
  • the system can be used as or for a proximity system as will be described hereafter.
  • the first signal is transmitted at a relatively low energy level, having a relatively short transmission range. Communication between the first hand held communication device and the alert device may be one way
  • the second signal can be transmitted at will by activating the switch, for example physically or electronically, where after the second signal may be transmitted, for example during a relatively short period of time.
  • the second signal may be transmitted intermittently, for example at intervals which are shorter than intervals used in transmitting the first signal.
  • the second signal can be transmitted at a higher energy level, that is with a larger transmission and communication range than the first signal.
  • the second signal can therefore be picked up by second hand held communication device(s) which may be further away from the alert device than the first hand held communication devices have to be brought relative to the alert device for picking up the first signal.
  • the first and second signal differ in at least to aspects chosen from transmitting energy, transmitting frequency, coding and pulse length. Especially when a first of these aspects would be transmitting energy, differing in a second aspect too would allow easy differentiation between the two signals, even when a hand held communication device is brought within the communication range of the first signal.
  • a system using an alert device as described hand held communication devices may be used suitable for receiving and recognizing both the first signal and the second signal, for example by being provided with
  • both signals are Bluetooth or Bluetooth compatible signals they can both be picked up by a mobile communication device such as a mobile phone, smart phone, smart watch or tablet computer provided with a Bluetooth system.
  • a mobile communication device such as a mobile phone, smart phone, smart watch or tablet computer provided with a Bluetooth system.
  • the software on a hand held communication device can be set to recognize said code and therefore distinguish between the first and second signal.
  • the first and second signal can be made distinguishable from each other by changing the transmitting frequency, pulse length of the signal, transmitting interval, or any other suitable means.
  • Bluetooth or Bluetooth compatible signals are used for the first and second signals.
  • This evades the problems associated with a Wi- Fi as discussed, as Bluetooth uses a fast acknowledgement and frequency- hopping scheme to make the link robust, communication-wise and robust technology, requires relatively little energy and is relatively inexpensive.
  • mobile communication devices such as mobile phones, smart phones and (tablet) computers are provided standard with Bluetooth technology for short range communication. Pairing of such device with an alert device of the present disclosure is easily possible, in a known manner, for example by providing the hand held mobile devices with suitable software, such as but not limited to a dedicated app.
  • the first signal can be transmitted using a Bluetooth chip
  • the second signal can be transmitted using a Bluetooth chip and a range extenders as known in the art.
  • an alert system comprising an alert device as discussed, at least one first hand held communication device and at least one second hand held communication device.
  • the first hand held device is provided with software for recognizing the first signal when the first hand held device is within communication range of the first signal.
  • the second hand held device is provided with software for recognizing the second signal when the second hand held device is within communication range of the second signal.
  • the first and/or second hand held device can be suitable for recognizing or at least receiving both the first and second signal, wherein the software can be designed for distinguishing between the said signals.
  • an alert system of the disclosure by activating the switch a person can alert a holder of a second hand held communication device, for example of his presence near the switch, since the hand held device will pick up and recognize the second signal communicated to it by the alert device.
  • the alert signal can for example indicate that the person is at a door of a house or other premise.
  • Software on the hand held device can be based on recognizing the second signal activate the second device, for example by showing a message on a screen of the device and/or giving an audible and/or visible signal.
  • the alert system can easily be used as a doorbell system.
  • the user of the second hand held device can set his device, for example the volume or brightness to match his desire.
  • the first and second signal can be transmitted by the same device, for example a same physical device. However, they can also be sent out by two different devices, for example the first signal by a beacon and the second signal by a hand held device, especially a first hand held device which has received and recognized the first signal from the first device. Obviously the first and second devices can both be designed for sending out the second signal, such that a user of the system can chose to activate the first device, the alert device, for sending out said second signal or the first hand held device.
  • the alert device preferably can be provided with a unique code or set of codes for the first signal and/or the second signal, such that the individual alert device can be recognized by said code or codes.
  • a signal from another such alert device or another device will initiate an alert or be recognized by the first and/or second hand held communication device as belonging to the said alert device.
  • the hand held devices can for example be paired in a known manner to the alert device.
  • a first hand held communication device is for example paired to or otherwise been provided with the code of the first signal of the alert device, as will be described hereafter, it can recognize the first signal as belonging to said alert device.
  • Software on or of the first hand held communication device can then be triggered by said recognized code of the first signal to perform one or more predetermined actions, for example one of but not limited to alerting the holder of the first hand held device of said recognition, providing a communication link to a second hand held device paired to or otherwise associated to said alerting device, communicating to a computer system that said signal has been recognized or performing an action as defined in a delivery system as described hereafter.
  • a first hand held device recognizes the code of the first signal it can communicate to the second hand held device, for example directly or indirectly, for example through a computer system, in order to inform the user of the second hand held device that he is in the vicinity of the alert system and thus for example is at the door of the premise of the said holder of the second hand held communication device.
  • Software on the second hand held device can be designed for providing an alert signal based on an indication signal received from a computer system, wherein the indication signal is based on a recognition signal received from the first hand held device when a first signal of the circuitry has been recognized by said hand held device.
  • the alert device sending out the first signal can be designed for sending as or with the first signal an identifier for for example a second hand held communication device or computer address, such as a mobile phone number or IP address, or an address of a communication or social media network. Which identifier may be coded in the first signal in a known manner.
  • the first hand held device then comprises software for recognizing the identifier and acting on it.
  • the identifier is not made available to the user of the first hand held device in a manner that he can recognize or store it.
  • the software can for example be designed for providing a switch on the screen of the first hand held device or assigning the function of such switch to a button of the first hand held device which enables establishing a direct or indirect communication link with the second hand held communication device or computer identifiable by said identifier when activating said switch.
  • Such communication link can also be established automatically upon recognizing said identifier.
  • such switch is only presented when in the first hand held device an indication is provided that such switch should be presented when the first signal is recognized, for example because the user of the first hand held device has to deliver a massage or package to the holder of the second hand held communication device or computer or that he or she wishes to contact such user when near the alert device sending out the first signal, for example for a visit.
  • a switch is only presented to the user of a first hand held device, for example a delivery person, when such switch is relevant to said user at a given moment r under specific circumstances.
  • a first hand held device for example a delivery person
  • switches or such links are presented to him of addresses or addressees for which he has a delivery to make. This has the advantage that if such person is near a series of devices such as beacons sending out recognition signals such as first signals which may be recognized by the first hand held device, only one or a limited number of such switches may be presented to the user. This will enable the user easier choices to make, based on a delivery item held by him.
  • a computer system linked to the system information is made available on the bases of which it can be decided which switches or links should at any given moment be presented to the user of the first hand held device. For example based on the delivery route to be driven and items to be delivered by the user of the first hand held device.
  • the delivery route may for example be manually fed into the system or can be automatically be defined, as will be described hereafter.
  • a user can enter into the system that he is expecting a delivery to be made, for example at a certain time or time interval.
  • This can for example be entered into the computer system, through a site at which an item to be delivered is ordered, or the beacon can be designed for allowing entering such info into the system.
  • the options as described will be shown on his screen, for example a switch for sending a second signal, an available or non-available signal, a virtual doorbell, contact information, an alternative delivery address or delivery time or the like.
  • no info will be shown on said first hand held device, even though the signal is received and recognized.
  • the alert device such as the beacon can be designed for allowing to set the alert signal or first signal to at least two different settings.
  • First setting can be a setting in which the signal will transmit to a first hand held device receiving said signal that a delivery is expected and/or that information as discussed for example in the previous paragraph may be presented on said first hand held device.
  • Second setting can be a setting in which said info will not be shown on said first hand held device.
  • Said first and/or second settings may be dedicated to specific first hand held devices. For example some first hand held devices will always present said information on the first hand held device, irrespective of the first or second setting whereas other first hand held devices will only present such information when the signal is in the first setting.
  • the latter hand held devices may be provided with dedicated software.
  • the alert device or beacon may be provided with a hardware switch to switch between the first and second setting, and/or may be designed to be set electronically, for example by Blue Tooth, WiFi or the like.
  • a switch or the like for sending out a second signal When two or more of the above options for a switch or the like for sending out a second signal are presented to a user of a first hand held device, he can chose the appropriate one. If a switch is presented to him on the hand held device, several options can be provided to him, for example but not limited to an option for sending different second signals for different second hand held devices, an option for sending a non-available signal as discussed herein, an option for sending a request signal to the computer system or the like.
  • the invention further relates to a delivery system for items, such as consumer goods by delivery service, mail or the like, which preferably uses an alert device or alert system as disclosed.
  • a consumer ordering an item for example via a web shop through the Internet, will provide an addressee and a delivery address for delivery of the item.
  • the web shop will have the item packaged for transport and then a delivery service will have the item delivered to the address provided by the consumer, which may be his own address or different address.
  • a delivery vehicle such as a truck, car, bike or pedestrian will bring the item to the delivery address for delivery. If the addressee is present at the delivery address he or she may accept the item, meaning that the delivery is or at least can be completed.
  • the delivery vehicle will have to take the item back into the vehicle for either delivery at later moment in time or to be picked up by the addressee at a designated location, such as a post office or depot. This means that the delivery cannot be completed at the desired moment. Sometimes the delivery is completed by an unasked-for delivery at a nearby neighbor house, this without the consent of the addressee, and hence with a loss of trust in the delivery system.
  • An aim of the present disclosure is to provide a system and method for delivery at least reducing at least one of the problems of the prior art.
  • the present disclosure aims at providing a system and method for delivery of items to addressees, which provides increased flexibility to the delivery service provider and to the addressees.
  • An aim of the present disclosure is additionally or alternatively to provide a system and method for dehvery which reduces the number of times a dehvery cannot successfully be made.
  • At least one of these or other aims can be obtained at least in part with a system and/or method according to this disclosure.
  • a delivery system can comprising a database comprising data relating to at least one delivery to be made and at least one intended delivery address for an addressee for said delivery, and at least one delivery vehicle.
  • vehicle can be any suitable vehicle, such as for example but not limited to a car, van, truck, bike, motorbike, moped or a push cart or the like.
  • the dehvery vehicle and/or a delivery person designated to said vehicle is provided with a first communication system. At least one addressee is provided with a second communication system.
  • the delivery system may further comprising a computer system for providing data from the database to the first communication system. Said data can be formed by or can include data about the at least one delivery and said delivery address.
  • the second communication system is designed for communicating with the first communication system and/or with the dehvery person and/or with a computer system associated therewith, for providing an alternative delivery address for the delivery, especially during the delivery of said item and/or the computer system is designed for providing at least one
  • the dehvery system can further comprise a proximity detection system designed for detecting proximity of the delivery person and/or delivery vehicle to the delivery address.
  • a proximity detection system designed for detecting proximity of the delivery person and/or delivery vehicle to the delivery address.
  • the proximity detection system can comprise an algorithm for presenting a message to the delivery person via the first communication system and/or to the computer system when a proximity signal is provided by the proximity system.
  • the message can include presenting an image on a screen of the first communication system, allowing the delivery person to establish communication with the second communication system.
  • image can for example comprise an image representing a link sending a message to the second communication system which will warning for said proximity via the second communication system, for example auditively and/or visually and/or tactually, such as known from warning signals available with a mobile phone.
  • Such image can alternatively or additionally comprise an image representing a link for establishing a two way communication between the first and second communication systems, such that the delivery person and the addressee or another person designated to the second communication system can communicate with the delivery person, for example directly via speech or via email, texting, chat or the like communication means as for example available with smart phones.
  • Such beacon can be based on any radio frequency system, such as for example but not limited to Bluetooth®, Wi-Fi, Z-Wave or Zigbee, audio signals technology or visual technology, such as for example but not limited to using a data signal carried by a light beam, recognizable by using a camera and appropriate software of a smart phone, as developed by Philips, The Netherlands, or the like.
  • the beacon and the first communication system are paired, for example through the computer system, such that the beacon can only communicate with devices of the first communication system paired therewith. This means that in such embodiment only communication devices of the first
  • beacon can communicate with the beacon for the proximity system and/or only beacons "known” to the computer system can communicate with communication devices of the first communication system.
  • beacon can for example be formed by or comprise or be comprised by an alert device or alert system as described in this disclosure. In the same way a system as described can be used for recognizing other persons than delivery persons.
  • the proximity system can comprise one of a GPS type module provided in or for the first communication system for detecting the global position of the delivery vehicle and/or delivery person relative to the delivery address and a visual detection system designed for imaging the environment of a delivery vehicle and/or delivery person and comparing an image taken with an image representative for the delivery address.
  • a non-available signal can be sent directly to the first communication system, for example indicating to the delivery person that the addressee is not available, at least not at the intended delivery address, for receiving the delivery and/or providing an alternative delivery address and/or an alternative delivery time.
  • the computer system can be programmed to provide the at least one alternative delivery address to the first
  • a non-available signal can be provided for when for example the addressee has indicated in the second communication system that the dehvery cannot be made to the intended dehvery address or when for example an appropriate response to a door bell signal due to ringing of a door bell at the designated address is absent during a
  • the delivery system may allow the second communication system to provide a redirect signal indicating at least one alternative address for delivery to the first communication system.
  • a redirect signal can for example comprise an alternative dehvery address to be sent to the first communication system, i.e. especially to the delivery person or delivery vehicle or may be sent to the computer system of the delivery system, indicative for such alternative dehvery address, which can then be sent to the first communication system, i.e. especially to the delivery person or delivery vehicle.
  • the dehvery vehicle can comprise a tracking device, such as a
  • An approach signal can then be provided to the addressee and/or the second communication system when the vehicle enters into a predetermined range relative to the intended delivery address.
  • Such approach signal can estabhsh said proximity signal or be part thereof.
  • a non-availability signal can be issued to the computer system and/or first communication system, as discussed before.
  • a dehvery system may comprise a second
  • the stationary device can for example be mounted near a door at the intended address of delivery, such that it, and especially a screen thereof is visible from outside the intended address, such that a delivery person can approach the stationary device. This may comprise a door bell.
  • the stationary device can be designed such that an alternative address or several such addresses can be presented to the delivery person at the intended address. Thus when the dehvery is not or cannot be accepted at the intended address the delivery person is provided with at least one
  • the second communication system may comprise a hand held communication device, such as a smart phone, smart watch or tablet, which a person can carry with him/her.
  • the first communication system can comprise a hand held communication device. These communication devices can be the first and second hand held communication devices of an alert system as described.
  • a door bell system suitable for use in such system may comprise at least a door bell, which can be formed by or comprise or be comprised by an alert system as described.
  • the doorbell system may comprise a door bell control system and an electronic screen.
  • the door bell control system may comprise a memory, an input device and/or a communication unit.
  • the memory may be designed for containing address information.
  • the input device may be designed for receiving at least one address from outside the door bell system. In both cases an interface may be provided for presenting the at least one address on said screen retrieved from said memory and/or provided through said input device.
  • the door bell may be coupled to the door bell control system for activating the interface for presentation of the information on said screen.
  • the door bell system may comprise a communication unit for communicating with a hand held device, such as a smart phone or a laptop, preferably suitable for two way communication. This allows a holder of the hand held device to communicate with a person at or near the door bell, for example for providing an alternative address, and/or for exchanging other
  • the delivery system can comprise a hand held communication device and a stationary device comprising a signal unit providing a signal to the hand held device when a signal is provided from the stationary device, for example when a doorbell at an intended delivery address is rung, wherein the delivery system is designed such that:
  • alternative information can be sent from the hand held communication device to the stationary device, to be presented on a screen of the stationary device and/or to the first communication system;
  • At least one alternative delivery address is presented on the screen which is derived from the database or has been entered in the second communication device, especially in the stationary device.
  • the delivery system is designed such that at least one alternative delivery address and/or alternative information can be sent to the hand held communication device from the computer system and/or the second communication system, to be presented on a screen of the hand held device.
  • an addressee can for example actively propose at least one alternative delivery address to a delivery person, or alternatively or additionally can provide the delivery person with other information, in real time and/or can activate the dehvery system to present one or more alternative dehvery address(es) on said screen and/or the first
  • the communication device derived from the data base or for example from a memory in the stationary device.
  • a method according to this description can be a method for delivery of at least one item to at least one dehvery address of an addressee of the item, wherein an intended delivery address for said item is entered into a first communication system available to a delivery person; and wherein at least one alternative dehvery address for the item is provided to the dehvery person, prior to or during delivery of said item.
  • This allows the delivery person for example to avoid going to the intended delivery address and directly going to an alternative delivery address as provided to him/her.
  • a proximity signal can be provided to the first communication means and/or to a second communication means held by the addressee or a person associated to the addressee, such that a communication can be estabhshed between the first and second communication means and/or between the first communication means and the computer system, for providing an
  • the at least one alternative delivery address and/or delivery time may be provided:
  • a second communication system provided to the addressee, to the delivery person and/or
  • the second communication device may comprise a screen or the like at the intended delivery address on which the alternative delivery address and/or time may be presented to the delivery person.
  • the said alternative delivery address and/or time may be sent to the first communication device, such as but not limited to a hand held device held by the delivery person.
  • the alternative delivery address or addresses and/or time may be provided in real time or may be retrieved from for example a database of the delivery system or from a memory of the first and/or second communication system.
  • the alternative delivery address(es) and/or time may be retrieved from external database or databases, for example a social network database or agenda.
  • an approach signal can be communicated to the addressee, especially to the second communication system, when the delivery person enters a predetermined range relative to the primary delivery address, wherein the approach signal triggers the providing of the alternative delivery address or delivery time to the delivery person.
  • This allows the delivery person to amend his/her route based on the alternative delivery address and/or time provided, at a relatively early stage, saving time and driven kilometers, since he/she does not have to go to the intended delivery address at the intended delivery time.
  • Such approach signal can be a proximity signal as discussed before.
  • the alternative route is calculated automatically and presented to the delivery person.
  • the at least one alternative delivery address may be presented to the delivery person by a presentation device forming part of the first or second communication system, preferably on a screen, especially after signaling the delivery person's presence at or near the delivery address, for example by ringing a door bell, or a tracking signal of the vehicle or delivery person or the like or said proximity signal.
  • the at least one alternative delivery address or time can be presented to the dehvery person after ringing a door bell connected to a door bell system, wherein:
  • the addressee sets a forward signal in the door bell system prior to the delivery, which forward signal initiates the presentation of the at least one predetermined alternative delivery address;
  • the addressee upon ringing the door bell the addressee receives a signal from the door bell system via the second communication system, where after the at least one alternative dehvery address is presented to the delivery person, via said screen and/or via the first communication system.
  • a door bell has to be understood as at least meaning a system with which a first person can indicate to a second person his or her presence at or near the premises of the second person.
  • This may for example be a hardware door bell provided at or near a door, gate or other entry blocking element to a premise, or a virtual door bell, for example designed for wireless communication with a handheld or other electronic device held by the second person or a virtual doorbell presented on a hand held device of the delivery person when arriving within a predetermined proximity of the delivery address, for example using a proximity system as discussed.
  • a proximity signal is received by a first communication system from a series of systems at the same time, they may be presented as a group or series of groups or individually to the delivery person, such that he or she can select an appropriate one. Alternatively they may be coupled to items to be delivered by the delivery person at that given time, such that only the proximity signal or signals or image associated thereto associated with a delivery to be made is or are presented to the delivery person to chose from.
  • one alternative delivery address and/or time can be provided to a delivery person when the delivery cannot be made at the intended delivery address and/or a the delivery time.
  • several such alternative delivery addresses and/or times could be provided simultaneously or subsequently.
  • the delivery person is allowed to make a choice, for example based on his or her route for further deliveries to be made, experience of success at one or more of these alternative addresses, or for picking a second alternative address or time for delivery, should a first such alternative address also not be successful for delivery of the item.
  • Such rescheduling and choice of an alternative address and/or time could also be made automatically based on an algorithm provided in the delivery system.
  • a delivery system may provide an addressee or a person associated with the addressee of a delivery to be made to
  • a delivery person directly or indirectly, preferably during the delivering process of the delivery, in order to redirect the delivery person to a different delivery address and/or to a different delivery time.
  • Fig. 1 schematically shows a delivery system according to the description
  • Fig. 1A schematically shows an embodiment of a device for use in a system according to the disclosure
  • Fig. 2 schematically shows an alternative embodiment of a delivery system according to the description
  • Fig. 3 schematically shows an alternative embodiment of a device for use in a system according to the description
  • Fig. 4 schematically shows a further embodiment of a system using a beacon
  • Fig. 5 schematically shows a hand held device showing a link to a communication system of a system according to the disclosure, which link by way of example is shown as a virtual door bell;
  • Fig. 6 schematically shows a hand held device showing an alternative delivery address for an item to be delivered
  • Fig. 7 schematically an alternative representation of information on a hand held device for a delivery person
  • Fig. 8 schematically shows an alert system comprising an alert device, in this embodiment shown as a door bell system;
  • Fig. 9 schematically shows an alert system comprising an alert device, in this embodiment in an alternative embodiment of a doorbell system
  • Fig. 10 schematically shows circuitry of an alert device
  • Fig. 11 schematically shows antenna designs suitable for use in an alert device or alert system.
  • Fig. 8 to 11 disclose embodiments of an alert device 121 and an alert system 101, for example suitable in a delivery system 1 as described.
  • elements comparable to similar elements as disclosed in fig. 1 - 7 have the same or similar reference signs, especially such reference signs increased by 100.
  • Fig. 8 and 9 show an alert system 101 comprising an alert device 121 comprising electronic circuitry 130 and at least a first antenna 131, wherein the circuitry 130 is designed for sending out a first signal Si, for wireless communication with at least a first hand held communication device 7, 107.
  • the alert device 121 can send out at least a second signal S2 for wireless communication with at least a second hand held communication device 14, 114.
  • the device 121 comprises a switch 132 for switching between a first mode in which only the first signal S 1 is
  • the switch can be activated such that in a first mode only the first signal Si is transmitted and a second mode wherein only the second signal S2 is transmitted.
  • the first signal Si preferably is a relatively short range signal, for example several meters to tens of meters.
  • the second signal preferably has a higher energy level or at least a larger transmission range than the first signal.
  • the first and second signals SI, S2 are such that they can
  • Each alert device preferably can be recognized by the first and second signals Si, S2, by defining unique first and second signals, especially unique identification codes with the first and second signals Si, S2.
  • Each of the first and second signal Si, S2 can comprise at least the same unique identification code for identifying the alert device 121 from which the signal S i, S2 is received, and a code or code part distinguishing the first signal S i from the second signal S2.
  • circuitry 130 is shown suitable for an alert device 121, by way of example only.
  • the circuitry 130 comprises in this embodiment a Bluetooth device 133, for example a CC2541 Bluetooth radio chip provided by Texas Instruments (TI), and a range extender device 134, for example a CC2590 Range extender chip provided by Texas Instruments (TI), coupled to said Bluetooth device.
  • a switch 132 is provided in or at least for said circuitry 130, such that the range extender device 134 can be activated or deactivated by operating the switch 132.
  • the circuitry 130 can be provided for in many different ways, for example fully integrated, performing the same functions.
  • the second signal S2 differs from the first signal Si, such that the two signals Si, S2 can easily be distinguished from each other.
  • the first signal Si differs from the second signal S2 in at least one of transmitting energy, transmitting frequency, coding and pulse length.
  • the second signal S2 preferably differs from the first signal Si in at least two of transmitting energy, transmitting frequency, coding and pulse length. More preferably the second signal S2 is at least transmitted at a higher energy level than the first signal S i, such that the second signal S2 has a larger transmission range 125 A than the transmission range 125 of the first signal Si.
  • a code transmitted with the first signal S 1 is different from the or any code transmitted with or by the second signal S2, such that they can easily be recognized as the first and second signals Si, S2 respectively.
  • at least part of the first and second codes is unique to an individual alert device 121 or system 1, 101, such that the alert device or system can be uniquely recognized by said signals Si, S2.
  • At least part of the code transmitted with the second signal S2 can periodically be changed, in order to avoid that a second communication device 14, 114 may disregard a second signal S2 received for a second time, when the software on said device is set to disregard identical signals from an alert device 21, 121, such as a beacon when received within a set time frame after receiving the signal S2 for the first time.
  • an alert device 21, 121 such as a beacon
  • the circuitry can comprise a first antenna 131 for transmitting the first signal Si and a second antenna 131A for transmitting the second signal S2.
  • the second antenna 131A can be directional, such that the second signal is mainly transmitted to one main direction, for example mainly inward into a premise at the door of which the alert device 121 or a doorbell 16, 116 equipped with such device 121 is positioned.
  • the two antennas 131, 131 A can be integrated.
  • An alert system 1, 101 as disclosed in advantageous embodiments comprises an alert device 21, 121 as described, at least one first hand held communication device 7, 107 and at least one second hand held
  • the communication device 14, 114 here shown as mobile or smart phones or tablet computers.
  • the first hand held device 7, 107 is provided with software for recognizing at least the first signal Si transmitted by the alert device 21, 121 when the first hand held device 7, 107 is within communication range 125 of the first signal S i.
  • the second hand held device 14, 114 can be provided with software for recognizing at least the second signal S2 when transmitted by the alert device 121 when the second hand held device 14, 114 is within communication range 125A of the second signal S2.
  • This system 1, 101 can be used for example as follows, with reference to fig. 8 and 9, as a doorbell system. It should be recognized that obviously it could also be used in other situations in which a first person wishes to actively alert other person(s) of an event.
  • an alert device 21, 121 here shown as a doorbell 16, 116, is mounted near a door 12 of a premise 4, such as a house.
  • a person 4A associated to said premise 4, for example an owner, resident or employee has a hand held communication device 14, 114 provided with appropriate software, for example an app for receiving and recognizing at least the second signal S2 as described.
  • the switch 132 When a person 6, for example a visitor, delivery person, employee or any other person comes to the door 12 he can operate the switch 132, for example by pushing the doorbell 16, which may have a push button 17 in a known manner. This will temporarily set the circuitry 130 to transmit the second signal S2.
  • the software on his device 14, 114 will recognize the second signal S2 and will alert the person 4A of the presence of the person 6 at the door 12.
  • the software preferably is designed such that the person 4A can set the type of alert, for example visual, auditive or and/or recognizable by other senses, for example by vibration, similar to possible settings for mobile phones alerting for an incoming call or message. The person 4A can then decide to take
  • a system 1, 101 can further comprise a computer system 10, which can be designed for providing a communication link between the first hand held device 7, 107 and the second hand held device 14, 114 when the first signal Si has been recognized by the first hand held device 7, 107.
  • a computer system 10 can be formed by, part of or be integrated with a computer system 10 of a delivery system 1 as described.
  • the software on the second hand held device 14, 114 can be designed for providing an alert signal based on an indication signal received from the computer system 10.
  • the indication signal can be based on a recognition signal received by the computer system 10 from the first hand held device 7, 107 when a first signal S 1 of the circuitry 130 has been recognized by said hand held device 7, 107.
  • the software on said mobile device 14, 114 can for example be set to give different types of alerts for different persons 6, for example distinguishing between persons known to the system, e.g. paired to said alert device 21, 121, and persons not known to the system 1, 101. For example different persons 6 can be made
  • the communication link between the first and second hand held communication device 7, 107, 14, 114 can be any suitable type of
  • this embodiments will allow the person 4A not only to be alerted that someone has operated the switch 132 but also to allow said person 4A to recognize said person 6 and to directly or indirectly communicate with said person 6.
  • the computer system 10 may be set to alert the person 4A by sending an alert signal directly to his mobile device 14, 114 using another communication network, such as for example but not limited to WiFi, GSM, G3, G4 or the like, and/or via the Internet. Then again a direct or indirect communication link can be established between the first and second devices 7, 107, 14, 114 as described.
  • the computer system 10 can be set to recognize when a relevant second device 14, 114 is not within the transmission range of the second signal S2 or is otherwise not available for receiving the second signal S2 or does not respond to said signal S2 within a predetermined period of time, after which the computer system may inform the first hand held device 7, 107 of such fact and/or relay the signal to another mobile device 14', 114' as previously indicated by the owner 4A, or provide another information signal to the person 6 operating the switch, for example but not limited to by providing an alternative address for the person 6 to go to, another time frame to return to the address or proposing another means of communication.
  • first hand held communication device 7, 107 can comprise software for recognizing a first signal S i from an alert device 21, 121 or system 1, 101.
  • second hand held communication device 14, 114 can comprise software for recognizing a second signal S2 from an alert device 21, 121 or system 1, 101.
  • first and/or second mobile devices 7, 107, 14, 114 can comprise software for recognizing both first and second signals Si, S2. This allows for example for the system to register whether a second hand held device 14, 114 is within a communication range of the first signal Si and, if so, use the first signal S i for alerting the person 4A in stead of or next to the second signal S2.
  • the software on these devices 14, 114 may be designed to allow internal communication between some or all of these devices 14, 114. This can for example allow the holders 4A of these devices to inform each other about an alert, for example indicating that one of them will respond to the alert, such as by answering the door 12.
  • the system 1, 101 may be provided with a logging and data storage facility, allowing to log when the switch 132 is operated and by whom, presence or absence of a user of a second mobile device 14, 114 associated to said system 1, 101 and the like information.
  • Bluetooth Low Energy (BLE or Bluetooth 4.0) is especially suitable for this system, since it is standard build-in into smart phones.
  • Other wireless technologies like Zigbee, Z-wave and other frequencies like 868Mhz, 915Mhz or 433Mhz may however also be used , or other data signal transferring systems, for example auditive and/or visual as previously discussed.
  • the first and second signals S i, S2 can be any suitable type of signal, such as for example but not limited to based on Bluetooth®, Wi-Fi, Z-Wave or Zigbee, audio signals technology or visual technology, such as for example but not limited to using a data signal carried by a light beam, recognizable by using a camera and appropriate software of a smart phone, as developed by Philips, The Netherlands, or the like.
  • a system 1, 101 When used as a wireless digital doorbell system a system 1, 101 according to this disclosure can thus have two alert systems:
  • a button 132 can be a "hardware” button, as for example shown in the drawings.
  • the button 132 can be a "virtual” or software based button or switch.
  • a “button” shown on a touch screen of a hand held device or a physical button of the first hand held device which may be assigned to the specific task of button 132 by software and the recognition signal from the beacon.
  • Pressing the button 132 causes a Bluetooth wireless high power signal to be send to paired smart phone mobile devices 14, 114 in the vicinity (for example inside the house 12 or in the surrounding gardens).
  • the smart phones 14, 114 will show a message and an audible bell sound
  • Part of an alert device and system design may be a range boosting hardware design in order to maximize the transmission range of the second Bluetooth signal S2. It may need to pass several walls in order to cover the complete house 12 and the surrounding garden.
  • the transmitting range 125A of the second signal S2 may for example be about 100 meters or more (free line-of-sight), preferably of 300 meters or more, for example at least between about 100 and 500 meters.
  • the doorbell is also transmitting default a low power signal S i as a beacon 21.
  • a low power signal S i As a beacon 21.
  • the visitor 6 When the visitor 6 is in the possession of a smart phone 7, 107 with a bell companion App on it, his phone 7, 107 will notice the beacon signal Si from within a transmitting range 25, 125 of for example a couple of meters, and will send via the computer system 10, for example cloud based, or via another communication system a push message (announcement) to the paired smart phone mobile devices 14, 114 in the vicinity (inside the house 12 or elsewhere, i.e. within the second communication range 125A).
  • This push message will contain identification means such as a name of the visitor 6 and possibly a profile image.
  • This visitor may still ring the doorbell 16 via the button 17 and thus operate the switch 132. Since via the initial beacon 21, 121 interaction it is already known who the visitor 6 is, it is possible to launch a different sound on the smart phone 14, 114 on the receiving end (inside the house 12) based on the visitor 6. As an example a delivery courier 6 from for example PostNL or UPS could have a different 'bell-tone' than a normal visitor 6.
  • a camera and the technology of the smart phones 7, 107, 14, 114 on both sides may be used as the video doorbell 16.
  • Said message may be stored on a mobile device 7, 107, 14, 114, and//or on the computer system 10, wherein said information can for example be stored for a period of time, which period can for example be predefined or can be set by the user 14, 114.
  • the described smart doorbell system in this disclosure may provide for one, some or all of the following advantages. It is a relatively inexpensive solution, especially by using a Bluetooth beacon 21, 121 hardware whereas no separate receiver(s) is/are needed, since standard smart phones 7, 107, 14, 114 can act as receivers. Volume control is easy, just tune the volume of the phone 14, 114. Software such as an app can organize who is actually going to attend the door 12, whereas different 'bell- tones' can be assigned for different visitors 6, which may also allow different persons associated to the system to recognize whether a caller at the door may be there for him or her or for another person 4A.
  • the doorbell may announce visitors 6 (also) from a distance (via beacon 21, 121) when the visitor 6 has a paired phone 7, 107 and the appropriate software, such as an app.
  • the visitors identity for example by name and/or photo may be announced via a push message to people 4A in the house 11 and/or elsewhere.
  • the appropriate software such as an app may allow the system to function as a full video doorbell system whereby the alert device, especially the beacon 21, 121 bootstraps a connection between two or more mobile devices 7, 107, 14, 114 with a video connection and by using the camera and the network connection of the smart phones, without the necessity of using for example a home WiFi network.
  • An advantage of using Bluetooth can be that the Bluetooth 2.4Ghz signal uses frequency hopping and has less problems with a crowded WiFi 2.4Ghz space.
  • an alert device 21, 121 and a system 1, 101 provided therewith shall be described hereafter in relation to a doorbell system.
  • This example should by no means be considered limited the scope of the disclosure.
  • the alert system 1, 101 such as doorbell device 21, 121 and system can be based on Bluetooth low energy beacon technology.
  • the Apple iBeacon specification the Apple iBeacon specification
  • beacon technology (http://en.wikipedia.org/wiki/IBeacon) is used as example, but this does not be understood as limiting the scope to this solution.
  • Other types of beacon technology can be implement in this system.
  • an iBeacon is a Bluetooth low energy device 21, 121 emitting advertisement following a strict format, that being an Apple defined iBeacon prefix, followed by a variable UUID, and a major, minor pair.
  • the iBeacon specification also subscribes that the optimal transmit interval is 100ms e.g. 10 advertisements per second.
  • An example iBeacon advertisement frame could look like:
  • the doorbell in this disclosure can be an iBeacon with two embedded transmit profiles:
  • the second signal S2 or 'bell' profile which is executed when the switch 132 is operated, for example when the doorbell knob 17 is pressed
  • the hardware and transmission technology is switched into high-power mode.
  • an extra strong second signal S2 with also a higher interval (e.g. 50 times per second) than the first signal S i is transmitted.
  • an as high as possible a range is obtained to be able to alert all phones 14, 114 in the house Hand even around the house 11, for example in a garden behind the house 11.
  • the antenna design can be optimized.
  • Such optimization is known in the art.
  • TI Texas Instruments
  • TI delivers with it's Bluetooth chips application notes in order to optimize antenna design based on the application.
  • fig. 11 different possible antenna designs are shown, suitable for use in the present system 1, 101.
  • a design could comprise or consist of two separate circuits:
  • a second antenna design for Profile 2 including
  • This antenna design may be such that it is directional so that the signal get's boosted in the direction of the house 11 and not, or at least less towards the front and a street at which the house 11 is situated.
  • an alert system and device 1, 101, 21, 121 are described which can be used in a delivery system and method for delivering items to premises such as houses or the like.
  • Beacons such as the Apple iBeacon® is designed to prevent the beacon from creating events repeatedly for the same device within a given period of time. For example in order to avoid that when a user moves his mobile device around the beacon during such period he would get an alert signal repeatedly of his proximity to said beacon.
  • the software can be set to block detecting said beacon a second time within for example 30 seconds after having been detected a first time.
  • this would mean that operating the switch 132 a second time within said time frame would not result in another alert on the device 14, 114 of the user 4A, which could be problematic or at least disadvantageous.
  • part of the code transmitted by or with the second signal S2 could be changed periodically or when the switch 132 is operated a second time within such time frame, such that the software does recognize the second signal as coming from said beacon within triggering said blocking.
  • the software on the device 14, 114 can then be designed to recognize each of these second signals as coming from the same beacon 21, 121.
  • each operation of the switch 132 can then trigger the alert signal on the device 14, 114, even within such time frame.
  • the UUID is maintained the same for each signal S2, which may avoid additional costs.
  • the circuitry and especially the button or switch 17, 132 and the transmitters for the first and second signal were shown incorporated in a single device or housing. It will be clear that the circuitry and especially the transmitters for the first and second signal can be divided over at least two devices or housings.
  • the transmitter for the first signal can be provided in a first device or housing, such as for example but not limited to a doorbell and/or beacon 21, 121.
  • the transmitter for the second signal can be provided in or by the first hand held device 7, 107.
  • the first hand held device can receive and recognize the first signal and can comprise software, such as but not limited to an app, to act on the bases of such recognition, by for example directly or indirectly activating the second transmitter for sending out the second signal.
  • a switch 132 can be presented to the user of the first hand held device. Activating said switch 132 may then result in sending the second signal.
  • Other option may be provided to the user, as described here before and after, such as for example but not limited to presenting a non-available signal, an alternative delivery address or delivery time, a message or message service or the like.
  • the first hand held device may receive the first signal which contains or is formed by an identifier for for example a hand held device or a computer of a person associated with the first signal.
  • an identifier for for example a hand held device or a computer of a person associated with the first signal.
  • This can for example be a mobile phone number, an IP address, an identifier for a social network or the like.
  • This can be a coded identifier, such that the user of the first hand held device cannot read it, store it or the like actively.
  • an option can be presented to the user of the first hand held device to establish a
  • this can be a communication link via a mobile or otherwise wireless network such as but not limited to GSM, GPRS, UMTS, 3G, 4G or the like.
  • the communication link can be established directly or via a computer network of the system, as described herein.
  • a user such as an addressee may be provided with means to enter into the system that he expects a delivery. This can for example be done at a visit to a web shop ordering an item to be delivered, by the user or by the web shop. This can also be enabled by the computer system, for example through a link, a personal data page of said user or a equst form or the like. This information wil then be transferred to the first hand held device of a delivery person who will deliver said item.
  • the first hand held device of said delivery person may ignore said signal if no delivery at that address is expected.
  • the first hand held device 7, 107 may ignore said signal if no delivery at that address is expected.
  • the beacon 21, 121 may be provided with a hardware and/or software switch, such that it can be set for example via Blue Tooth or WiFi or a computer network, in either one of at least two modes or settings.
  • the first setting may be an indication that a delivery is expected at a certain time or time frame, the second setting that no such delivery is expected.
  • the setting may be transmitted with the signal S.
  • the first hand held device may ignore said signal S, whereas if the setting is the first setting, it will process the signal as discussed before and hereafter.
  • the software of the first hand held device may be designed to enable recognizing the said setting or not. In the latter case each said signal S received will provide for information shown on the first hand held device, irrespective of whether a delivery is expected or not.
  • a beacon 21, 121 may allow at least a third setting, which may be recognized by said software as a setting for specific types of deliveries.
  • a setting for whether or not a user wants to receive general items for example items have no specific addressee, such as for example door to door advertisement brochures, door to door newspapers, leaflets and the like.
  • Such setting can be comparable to an electronic version of a "Yes/No" sticker regarding advertisements on a letterbox.
  • Such alternative settings could be made available for individual or groups of types of items delivered.
  • an item or a delivery have to be understood as meaning one or more elements or items which by itself or together have to be delivered to a single intended address and addressee, "an item” to be delivered can therefore also be a plurality of items, unless specifically indicated differently, and may be similar to "a delivery" when the latter is used as a noun.
  • a communication system may comprise or be formed by any suitable communication devices for communicating data such as address data between two electronic devices.
  • a communication system can for example comprise a hand held device such as a mobile or smart phone, tablet or laptop computer, Wi-Fi or Bluetooth® based system, radio transmitter or similar system for communication, preferably wireless communication.
  • a communication within the meaning of this disclosure can also comprise stationary communication devices, which may communication via known or dedicated wire based or wireless protocols.
  • a delivery vehicle can be any vehicle suitable for transporting and delivering items, such as but not limited to a car, van, truck, bike, motorbike, moped, drone or a push cart or the like.
  • a delivery person should be understood as meaning at least one person involved with making a delivery of a delivery or item to a delivery address.
  • an intended delivery address should be understood as an address initially provided to a delivery service or an organization requesting such delivery service to make the delivery, for example an address of delivery entered by an addressee or consumer upon ordering an item.
  • An alternative address has to be understood as an address for delivery alternative to the intended delivery address or to another alternative delivery address.
  • deliveries can be made to a delivery address, which may be an intended delivery address. If delivery at the intended delivery address is not possible, for example because the addressee is not in a position to receive it, an alternative delivery address can be provided to the delivery person, so as to allow him to deliver the delivery cq item nevertheless.
  • the at least one alternative delivery address can be provided real time by the addressee, for example to a communication system of the delivery person or delivery vehicle or presented on a screen at the intended delivery address.
  • at least one alternative delivery address can be provided prior to or during a delivery route executed by the delivery person and/or vehicle.
  • Alternative delivery addresses can for example be provided from a database of the delivery system or can be entered into a communication system provided to the addressee.
  • the delivery system for example the communication system provided to the addressee, can comprise a door bell system having or connected to a screen, such that the at least one alternative delivery address can be presented on said screen to the delivery person.
  • Said screen can for example be provided at or near the intended delivery address or can be part of a device provided to the delivery person, such as but not limited to a hand held device such as a mobile phone smart phone or tablet.
  • the door bell system can comprise a hard ware door bell and/or a virtual door bell, for example presented on a hand held device such as a mobile phone, smart phone or tablet issued to the delivery person and/or in the delivery vehicle, for example via the described proximity system.
  • proximity is to be understood as a person, e.g. a delivery person and/or vehicle, e.g. a delivery vehicle being within a predetermined range from an intended delivery address.
  • a proximity signal can at least be understood as a signal generated when said proximity is obtained, that is at least comprising a signal generated, indicating that a vehicle e.g. a delivery vehicle and/or person, e.g. a delivery person enters into said predetermined range from a delivery address.
  • Such proximity signal can for example be generated by and/or received by a wireless beacon positioned at or near the relevant address, e.g. a delivery address, communicating with a device held by the relevant person, e.g. a delivery person or provided in the vehicle, e.g.
  • a delivery vehicle For example but not limited to a signal generated when a hand held device of the person, e.g. a delivery person is brought within said proximity of a wireless beacon provided at or near the address, e.g. a delivery address, which pair or have been paired with each other, such that it is recognized that the hand held device and therefor the person is within said proximity.
  • a wireless beacon provided at or near the address, e.g. a delivery address, which pair or have been paired with each other, such that it is recognized that the hand held device and therefor the person is within said proximity.
  • the position of the person and/or vehicle can be established using GPS type systems, with which the proximity can be defined.
  • a further example could be using a visual recognition system, such as but not limited to Layar ® or Google Glass®, with which the position of a delivery person and/or delivery vehicle could be assessed, for generating the proximity signal.
  • a proximity signal can also be a position signal or an approach signal.
  • a beacon especially a wireless beacon
  • a wireless beacon is to be understood as at least encompassing a device or element which periodically or constantly emits a signal, especially a wireless signal forming or including a code, especially a unique code, identifying said beacon to an apparatus designed for recognizing said signal.
  • an apparatus can be provided with software, such as an app, and a receiver for said signal, such that such apparatus can define the identity of the beacon and, for example via a database, for example the identity of the address where the beacon is provided, personal information of an addressee associated with such address and/or beacon and/or information associated with an item to be delivered at said address and/or to said addressee.
  • a proximity signal, position signal or approach signal can be used for early recognition of a delivery person and/or vehicle in the vicinity of an intended delivery address of or even for example recognizing such vehicle starting to move in the direction of an intended address for delivery of an item.
  • recognition will for example enable an addressee to move to the intended delivery address or prepare for receiving said item at said address or have it received by a third person, or for example indicate that he will not be in a position to receive the item at the intended delivery address and/or at an intended time of delivery, in which case an alternative address for delivery and/or an alternative time for delivery can be provided to the delivery person and/or delivery vehicle, as described herein.
  • the delivery route can be adjusted, preferably automatically, when a delivery address is changed during the execution of said delivery route, such that at all times the most efficient delivery route is defined for the delivery person cq delivery vehicle.
  • the software can be set such that only proximity signals, approach signals and/or position signals are generated or at least recognized of addressees and/or delivery addresses for which items to be delivered are carried by the delivery person or delivery vehicle.
  • the male form may be used, which should however be understood as that it can also be the female form.
  • Fig. 1 shows schematically shows a delivery system 1, comprising a computer 10 and a database 2 in which data is stored about items 3 to be delivered and intended delivery addresses 4 and addressees 4A to which the items are to be delivered. For each item 3 an intended delivery address and addressee 4A is stored in the database 2.
  • At least one vehicle 5, here shown as a van, by way of example only, is provided for delivering the items 3.
  • the vehicle 5 and/or a delivery person 6 assigned to said vehicle 5, for example a driver, is provided with a first communication system 7.
  • This first communication system 7 preferably at least comprises a hand held device and/or a vehicle mounted device 7A in which at least one and preferably a series of items 3 to be delivered and related intended delivery addresses are stored, to be communicated to the delivery person 6, for example by showing these data on a screen 8 of the first communication system 7, for example on the hand held device 7A and/or in the vehicle 5.
  • the communication system 7 can further be provided with or connected to a GPS system 9 for defining a delivery route, based on the delivery addresses as stored.
  • Such delivery route may be generated by the system 7 or the computer 10 or by any other suitable means in a known manner known in the art, for example using a device as provided by TomTom or Google maps.
  • An intended delivery address 4 can be any private and/or commercial property, here shown as a house 11 with a front door 12.
  • An addressee 4A is provided with a second communication system 13, which can provide a redirect signal, which may be or comprise an alternative delivery address 4B.
  • the second communication system 13 can comprise a hand held device 14 and/or a stationary device 15.
  • Such stationary device 15 can for example be mounted next to the door 12, at an outside of the house 11, such that it can be approached by a delivery person for use and/or inspection.
  • the hand held device 14 can for example be a mobile telephone, a smart phone or a tablet.
  • a stationary device 15 can comprise a door bell system 16 comprising a door bell 17, a doorbell control system 18 and an electronic screen 19 for presenting information.
  • the control system can comprise a memory 20 and an interface 23 for presenting information from the memory 20 onto the screen 19, visible to somebody approaching the door 12.
  • the doorbell system can comprise an input unit 31 for entering data into the doorbell system 16, for example via a key board or, using a communication unit 22, via a device held by the addressee 4A, such as a hand held device 14, for example a mobile phone, a smart phone or a tablet.
  • a device held by the addressee 4A such as a hand held device 14, for example a mobile phone, a smart phone or a tablet.
  • This can be done via a wired system or, preferably, wireless, such as by Wi-Fi, Bluetooth® or phone band, such as but not limited to GSM, or using an appropriate Internet protocol.
  • a system 1 can for example be used as follows.
  • a route for delivery is defined for the vehicle 5, based on the intended addresses for the items 3 to be delivered. Then the vehicle will move in the direction of the first address on the route, for delivery of the first item 3.
  • the intended address 4 i.e. the house 11 the delivery person will ring the doorbell 17. If the addressee 4A is in a position to accept the delivery he will open the door 12 and the item 3 can be delivered. However, if the addressee 4A is not in a position to accept the delivery, an alternative delivery address 4B can be provided to the delivery person 5.
  • the alternative delivery address can have been provided by the addressee prior to the delivery, visible on the screen 19.
  • the delivery person will read the alternative delivery address 4B and can add this alternative address to the route, for delivery of the item at the alternative delivery address.
  • ringing the doorbell 17 can set off a timer in the doorbell system 16.
  • a non-available signal may be generated by the doorbell system 16.
  • the non-available signal will set off the interface 23 for presenting an alternative delivery address 4B on the screen 19.
  • the non-available signal may be communicated by the communication unit to the device 14 held by the addressee 4A. This can be done after said predetermined period or may be done directly upon ringing of the doorbell 17.
  • the addressee 4A can then communicate with the communication device of the doorbell system 16, in order to set off the interface 23 for presenting an alternative delivery address 4B on the screen 19.
  • the alternative address 4B may then be retrieved from the memory 20 or may be entered directly into the input device by the addressee 4A, through the communication device.
  • the non-available signal may be communicated to the computer 10.
  • the computer 10 can then provide an alternative dehvery address, for example retrieved from the database, and can communicate this to the doorbell system for presentation on the screen 19.
  • the alternative dehvery address 4B can be provided to the first communication system 7, for example for presentation on a screen on a hand held device 7A of the dehvery person or into the GPS system.
  • the alternative dehvery address 4B can then be added to the route or can be used for recalculating the route in order to optimize the route, taking into consideration the alternative dehvery address 4B.
  • an auditive signal can be provided to the first communication system, such as the hand held device 7 A, in order to inform the dehvery person 6.
  • Fig. 2 shows a system similar to that of fig. 1.
  • the vehicle 5 is provided additionally with a tracking system 24, for example coupled to the GPS system.
  • the tracking system 24 can determine the position of the vehicle 5 and can provide an approach signal when the vehicle enters into a predetermined range relative to the intended delivery address.
  • This range may be a range in distance or estimate time to arrival at the intended delivery address 4.
  • this range has been represented as a circle 25 around the intended delivery address 4.
  • the approach signal can be provided to the addressee 4A, for example by sending it to the second communication system 13, especially to the device 13 held by the addressee and/or to the stationary device 15.
  • the addressee can send a non- available signal to the stationary device 15, for presenting an alternative delivery address on the screen, in any way as discussed here before with respect to fig. 1, or can make himself available for receipt of the delivery at the intended address.
  • Sending a non-available signal can be automatic or can be done actively by the addressee 4A.
  • the stationary device may be set to respond to the first
  • the communication device indicating whether the addressee will be available for receipt of the delivery cq item 3 or not.
  • an alternative delivery address will be provided to the first communication system, especially to the delivery person, and/or to the GPS and/or tracking device for recalculating the delivery route at an early stage, i.e. well prior to the vehicle arriving at the intended delivery address.
  • the route can also be (re)calculated by the computer.
  • Fig. 3 shows a doorbell system 16 system, comprising the doorbell
  • a camera 26 is provided, and a
  • a communication unit 22 suitable for communication at least with a hand held device 14, such as a mobile phone, smart phone or tablet.
  • This doorbell system 16 may be similar to that as described before, and allows the user of the hand held device to get images from the camera 26 presented to him on his hand held device.
  • a microphone 27 is also provided, allowing two-way communication with a person ringing the doorbell 17. If that person is for example a delivery person, again an alternative delivery address 4B may be provided to him, for example eon the screen 19 or on the first communication system, as described. Additionally or alternatively other information may be provided to said person, audibly and/or visually and based on for example the image shown to him and/or further
  • information provided the holder of the hand held device 14 can decide to take further action, such as remotely opening a door, gate or such closure, connecting the person at the door to another person such as for example a neighbor or informing official bodies such as the police, should such appear necessary.
  • Fig. 4 shows a further embodiment of a system, wherein schematically an intended address 4 is represented by a house 11 with a door 12, close to which a beacon 21 is provided.
  • This beacon 21 may be incorporated in a stationary device 15 or doorbell system 16 as described before, or can be provided by itself.
  • the beacon 21 is preferably a device which can communicate wireless with the first communication system 7 when within a communication range of said beacon 21.
  • the beacon 21 can be a known wireless Wi-Fi beacon or Bluetooth® beacon or another, preferably short range wireless beacon, communicating with a hand held device 7A of the delivery person 6 and/or a similar device in the delivery vehicle 5.
  • Such beacons and communication protocols are well known in the art.
  • the beacon 21 can be or provided with or be part of an alert device 21, 121 or alert system 1, 101 as previously described. This may be advantageous, for example because the alert signal within the premise 11 will be heard and recognized better, and will allow direct communication between the delivery person 6 and the addressee 4A in an easy manner.
  • the beacon 21 periodically, intermittently or constantly emits a signal, preferably a coded signal indicative for the beacon 21, such as a coded Wi-Fi or Bluetooth® signal.
  • the code is preferably unique to said beacon 21.
  • the beacon 21 and the relevant code is preferably known to the system 1, for example stored in the computer 10 or database 2.
  • the first communication system 7, such as the hand held device 7 A can then be provided with software such as an app which recognizes the beacon 21 by its signal and/or the code.
  • the signal can be understood as a proximity signal.
  • the beacon 21 can be set for different ranges, for example but not limited to a first range up to a few meters, a second range up to 10 to 15 meters and a third range up to about 75 to 100 meters.
  • an addressee 4A can set his beacon 21 for one of these ranges, depending on how soon he wants a proximity signal to be provided.
  • the ranges are indicated by Rl, R2 and R3 respectively.
  • the proximity signal can set the software in the first
  • a link L on the screen 8 of the hand held device 7A and/or in the vehicle 5, which can for example represent a virtual door bell 17.
  • the delivery person 6 can inform the addressee 4 of his proximity, for example through a physical bell at the intended address 4 and/or through a attention signal A, for example received on his computer of on a hand held device 14 of the second communication system 13, for example by sound, vibration and/or image, in fig. 5 represented by "WIZZ".
  • the link L on the screen 8 will only be shown when the relevant device 7A of the first communication system 7 can recognize the relevant beacon 21, for example by having been paired with it through the computer 10 and database 2, this event can only occur through the first communication system 7 and thus the addressee 4A will know that the signal A received comes from a known party.
  • the software such as an app of the first communication system may be set such that the identity of the device 7A communicating with the beacon 21 also becomes known to the addressee 4A.
  • a communication link may be established between the first and second communication systems 7, 13, for example between the hand held devices 7A and 14 or between the hand held device 14 and the device 15 or door bell system 16.
  • This can allow the addressee 4A to communicate with the deliver person 6, for example in order to provide him with instructions.
  • These instructions may include an alternative delivery address 4B and/or an alternative delivery time, or a refusal of the item 3 or the like.
  • the addressee can initiate that an
  • alternative delivery address and/or time is provided to the delivery person directly, for example as such link.
  • Said alternative delivery address 4B can for example be retrieved from the database 2 or the memory 23 of the fixed device 15 or door bell system 16. This can for example be initiated by issuing a non- availability signal to the first communication system 7 and/or the computer 10.
  • the non availability signal can be generated by the system when the addressee has indicated such in or to the system 1. For example by means of an input device 22 or via his hand held device 14.
  • the first communication system 7 communicates with the beacon 21, issuing the proximity signal, the non availability signal is generated or received by the first communication system.
  • this hand held device 14 can be provided with software, for example an app with which the system can automatically detect when the hand held device 14 is outside a predetermined range of the intended delivery address 4A, which will then set the system 1 to generate said non availability signal.
  • detection can for example be done through the beacon 21 or via GPS tracking of the hand held device 14 or other suitable means.
  • an alternative delivery address 4B can be provided directly on the screen 8 for the delivery person 6 and/or delivery vehicle 5, for example as shown in fig. 6 on the screen 8 of hand held device 7 A, in fig. 6 represented by "TEXT". This can be provided automatically on the screen 8, that is without involvement of the addressee, for example after receipt of the non-availability signal.
  • a series of links L and/or alternative delivery addresses 4B can be shown, for example as pictograms on a map, as schematically shown in fig. 7.
  • a map is shown on the screen 8, showing the intended delivery address 4 as well as a series of alternative delivery addresses 4B, associated with the intended delivery address 4 and/or the addressee 4A.
  • alternative delivery addresses 4B are shown within a certain range from the intended delivery address 4, for example a few hundred meters. In embodiments only alternative delivery addresses can be shown available for receiving the item 3.
  • all alternative delivery addresses 4B associated with the intended delivery address 4 and/or the addressee 4A within said range can be shown, of which for example by color differences or otherwise differentiating between such addresses available for receipt of items 3 and such addresses not available for such receipt. For example green for available and red for not available.
  • the relevant pictogram will be a hyperlink to the actual address information which may show up by initiating the (hyper)link or by a "mouse over" showing the information directly on the screen 8.
  • the delivery person can chose one of the alternative addresses 4B and add it to the delivery route.
  • the system 1 may show to the delivery person for some or all of the alternative delivery addresses 4B the
  • the delivery person 6 may be able to change the range within which alternative delivery addresses may be found, for example by zooming in or out on the screen 8.
  • the or each alternative address or link can be represented differently, for example on a map, by graphic images or as a list and/or as delivery alternative routes including different alternative delivery addresses
  • the screen 8 is preferably a touch screen.
  • a non availability signal can be sent directly by the second communication system 13 or by the computer 10, for example through the hand held device 14, to the first communication system 7, once the addressee 4 has indicated to the system 1 that he is or will not be available for receipt of an item 3 at the intended delivery address 4, at an estimated or indicated delivery time, to be processed by the computer 10 or to be shown on the hand held device 7 A.
  • Such non availability signal can for example be generated based on an agenda of the addressee 4A.
  • a non availability signal can then for example be defined by periods in such agenda from which it follows that the addressee will not be available for such receipt of an item.
  • an addressee may be provided with the opportunity to indicate such periods of non availability directly in the system 1, for example through a web site associated therewith.
  • the non availability signal indicating one or more periods in which the addressee will not be available for receipt of an item 3 can be set in the system 1, for example actively by the addressee or through an agenda of the addressee communicating with the system 1. This will allow the system for example to calculate a delivery route in which the relevant address can be approached at a period in which the addressee will be available for receipt, or by adding an alternative address 4B to the delivery route instead of the intended delivery address 4.
  • An approach signal or proximity signal as described can inform an addressee about an estimated time of arrival (ETA), which for the proximity signal may be relatively short, for example seconds or minutes, and for the approach signal may be longer, for example minutes to tens of minutes or even longer.
  • ETA can be communicated to the system 1, especially to the computer 10 and/or the first communication system 7, such that for example the position of the delivery person 6 and/or vehicle 5 can be assessed, that ETAs for one or more of the further addresses where deliveries have to be made in the relevant delivery route can be calculated and the route can be amended based on such ETAs and/or it can be assessed whether the addressee will be available at the intended delivery address at the ETA and, if not, an alternative dehvery address or delivery time can be provided.
  • a delivery person 6 and/or delivery truck may pass a series of beacons 21, some of which are not associated with items 3 to be dehvered during the dehvery route.
  • Proximity and/or approach signals from and/or to such beacons 21 may nevertheless be used by the system 1.
  • the position and/or progress of the vehicle and/or delivery person 6 can be calculated, allowing a periodical or constant calculation of ETA's for addresses along the delivery route.
  • the data about the progress of the vehicle 5 and/or delivery person 6 during several delivery routes can be stored in the system 1, for example in the database 2, to be used during future delivery routes, in order to more accurately define ETAs.
  • the system 1 can thus be self learning.
  • the data from the progress and/or position of the vehicle can be combined with further information available about for example traffic and/or traffic jams along the calculated route, road works, detours and the like for further optimizing the delivery route.
  • the proximity signal is provided by the beacon 21 being positioned at a dehvery address 4, actively issuing a signal, to be detected by the first communication system, especially the hand held device 7 A.
  • the beacon 21 can also be a passive element, such as a transponder, which provides a signal only when the hand held device 7A is brought into a predetermined proximity of the transponder.
  • a link 21A for some or all of these beacons 21 may come up, which means that the dehvery person 6 will have to chose the right one.
  • software of the system 1 may be designed such that the first communication system 7 will only provide a link for those dehvery addresses and/or addressees for whom the delivery person 6 or dehvery vehicle 5 is carrying an item 3 to be delivered.
  • Such link may again be provided on the screen 8 of the hand held device 7 A. This will significantly limit the number of links shown, even in a crowed area such as for example an apartment building. Again such links can be represented by a virtual door bell or an alternative delivery address or a communication link for establishing communication with the addressee.
  • an addressee can define a network of alternative dehvery addresses from which an alternative delivery address can be chosen by the system and/or the delivery person, depending on for example the further deliveries to be made, availability of people at these alternative dehvery addresses and the like.
  • an addressee can define a preferred order of the alternative delivery addresses.
  • the availability of people at such alternative delivery addresses 4B will be known or can be made known to the system 1, similar as that of the intended addressee 4.
  • the position of the delivery person 6 and/or vehicle 5 can be established using GPS type systems, with which the proximity can be defined, as described before.
  • a further example could be using a visual recognition system, such as but not limited to Layar ® or Google Glass®, with which the position of a delivery person 6 and/or delivery vehicle 5 could be assessed, for generating the proximity signal.
  • a delivery person can periodically or constantly take in images of the environment, which will be recognized through appropriate image recognition software of the system, such that the position of the dehvery person cq vehicle can be assessed.
  • the software can extract an image of the intended delivery address or of one or more positions along the delivery route with a known position relative to the intended delivery address, for example from Google® Map's street view or Layar® .
  • the software of the system 1 can then compare the images taken along the route by the delivery person and/or vehicle with these images of the intended delivery address and/or positions along the delivery route and when a match is found define the position of the delivery person and/or vehicle relative to the intended delivery address.
  • an item can be provided with a delivery code, such as a bar code or a QR code or the like, which can be scanned by the delivery person, for example with the hand held device 7, for example when a door bell 16 is not answered at the intended delivery address.
  • the scanned code can then provide the delivery person with an alternative delivery address or a link as discussed before, presented on the screen 8 of the hand held device 7 or vehicle 5.
  • the code can be generated by the system 1 based on information presented by a person ordering an item 3, for example through a website, such that the information is scrambled in said code and the information as such will not become available to the delivery person 6, but the link will allow him to establish a connection with the addressee, for example through a mobile phone number, for
  • the information may be scrambled into said code directly after entering the information into the website, such that only said code is stored in the database, wherein the software of the first communication system can translate said code into the desired link.
  • a system 1 can define a delivery route for a series of items to be delivered, based on e.g. at least one of:
  • traffic information data stored in the system about earlier delivery routes, alternative dehvery addresses provided and other information.
  • the delivery route can be changed, such as optimized, and/or an alternative dehvery route for the remaining items 3 to be delivered can be provided by the system 1, by recalculation, based on further information fed into the system and/or generated by the system 1, preferably real time, for example about at least one of:
  • a change in a calculated ETA for example due to an unexpected delay along the delivery route for the delivery person 6 and/or vehicle 5, due to for example but not limited to a traffic accident, road works, or a delay during the delivery of an item;
  • traffic information entered into the system for example but not limited to information about blocked roads, traffic jams and the like.
  • the delivery person can chose to progress with the originally calculated delivery route or follow the further alternative dehvery route for the remaining items as proposed by the system.
  • the execution of the dehvery route preferably the addressees of the items 3 to be delivered and/or, if alternative addresses are provided for some or all of the items, a contact person at the alternative address or addresses are preferably informed about the progress of the execution of the delivery route and/or of any changes in said delivery route. This can for example be done through a website or app which shows to an addressee of an item 3 the location of a vehicle 5 and/or delivery person 6 carrying said item 3 on a map, preferably real time.
  • the addressee 4A and/or the said contact person or persons of the alternative address(es) 4B can be provided with a login code identifying him as associated with a specific item or number of items 3. This will allow tracking of the item 3, preferably real time.
  • This website or app can be part of the second communication system, such that it will allow the addressee and/or said contact person to
  • a pick up request requesting a delivery person 6 and/or vehicle 5 to pick up one or more items 3 at an address 4, to be referred to as a pick up address, for example an item 3 previously delivered at such address 4, to be returned to a sender and/or to be delivered to a different address. If such pick up request is entered into the system 1 it can be incorporated into a delivery route.
  • pick up request When such pick up request is entered into the system 1 it can be processed, for example by incorporating it into a dehvery route which is to be executed later, or by incorporating it into a dehvery route during execution of such delivery route, which will lead to calculating an alternative deliver route or at least for a remaining part of said delivery route.
  • a series of alternative dehvery addresses can be provided to the dehvery person and/or the delivery truck, such that the delivery person can chose one of these addresses, for example an address fitting his route best, or can try one or several of these addresses for making the delivery. If a delivery of an item is made to an alternative delivery address, it is preferred that signal is sent to the addressee informing him of the delivery and the address at which it has been delivered. In embodiments alternative delivery addresses may be retrieved from a social network of which the addressee is a member.

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Abstract

L'invention concerne un dispositif d'alerte comprenant des circuits électroniques et au moins une première antenne, les circuits étant conçus pour envoyer un premier signal, pour une communication sans fil avec au moins un premier dispositif de communication portatif et au moins un second signal pour une communication sans fil avec au moins un second dispositif de communication portatif, le second signal étant différent du premier signal, de préférence dans l'énergie de transmission et/ou la fréquence de transmission et/ou le codage et/ou la longueur d'impulsion, le dispositif comprenant un commutateur permettant de commuter entre : - un premier mode dans lequel seul le premier signal est transmis et un second mode dans lequel le premier et le second signal sont transmis ; ou - un premier mode dans lequel seul le premier signal est transmis et un second mode dans lequel seul le second signal est transmis.
PCT/NL2016/050200 2015-03-23 2016-03-23 Système d'alerte, système et procédé de distribution et système de sonnette de porte WO2016153348A1 (fr)

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NL2014506A NL2014506B1 (en) 2015-03-23 2015-03-23 Alert system, delivery system and method and door bell system.
NL2015224A NL2015224B1 (en) 2015-07-24 2015-07-24 Alert system, delivery system and method and door bell system.
NL2015224 2015-07-24

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EP3337100A1 (fr) * 2016-12-15 2018-06-20 Vodafone GmbH Procédé permettant de fournir une communication entre une unité de sonnette d'une maison intelligente et un dispositif externe, produits-programmes informatiques et unité de sonnette
CN110858424A (zh) * 2018-08-24 2020-03-03 深圳市神州云海智能科技有限公司 一种彩票机器人的防盗方法、装置及彩票机器人
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