WO2016136195A1

WO2016136195A1 - Information processing device, information processing method, and program storage medium

Info

Publication number: WO2016136195A1
Application number: PCT/JP2016/000823
Authority: WO
Inventors: 大地木村; 俊輔河野; 文雄町田; 繁細野
Original assignee: 日本電気株式会社
Priority date: 2015-02-26
Filing date: 2016-02-17
Publication date: 2016-09-01
Also published as: JPWO2016136195A1; JP6806046B2

Abstract

In order to present information that indicates what evaluation indices are used to evaluate evaluation targets and what causal relationship exists between the evaluation indices used to evaluate the evaluation targets, an information processing device 1 is provided with an absolute-index unit 2, a relative-index unit 3, and a link generating unit 4. The absolute-index unit 2 sets, for each of a plurality of evaluation targets given in advance, an absolute evaluation index that is an index for evaluating the evaluation target, on the basis of information provided from outside. The relative-index unit 3 sets, on the basis of information provided from outside, a relative evaluation index that is an index for evaluating one evaluation target among the evaluation targets, which form a pair, from the other evaluation target. The link generating unit 4 generates a link that indicates a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index, on the basis of information provided from outside.

Description

Information processing apparatus, information processing method, and program storage medium

The present invention relates to a technique for visualizing the flow of things between stakeholders and the causal relationship between events.

A system that visualizes the flow of people, goods, and money between stakeholders and a system that visualizes the causal relationship between events are known.

For example, Patent Document 1 discloses a system that visualizes the flow of money, goods, complaints, people, information, services, values, and the like between stakeholders such as companies and customers.

Patent Document 2 discloses a system for visualizing the causal relationship between peripheral factors and accidents / failures.

JP 2003-157350 A JP 2014-056448 A

Companies have analyzed the current state of sales activities by referring to the information visualized by the above system, and have also considered ways to solve problems. In order to improve the quality of the analysis and examination of such information, as new company needs, what evaluation indicators each stakeholder evaluates and what causal relationship exists between the evaluation indicators. There is a need to understand. However, sufficient information that satisfies such needs cannot be obtained from the information visualized by the system.

The present invention has been devised to solve the above problems. That is, the main object of the present invention is to provide a technique for presenting information indicating what evaluation index is evaluated and what kind of causal relationship exists between the evaluation indices for evaluating the evaluation object. It is to be.

In order to achieve the above object, an information processing apparatus of the present invention provides:
For each of a plurality of evaluation objects given in advance, an absolute index unit that sets an absolute evaluation index that is an index for evaluating the evaluation object based on information supplied from the outside;
A relative indicator for setting a relative evaluation indicator, which is an indicator to be evaluated by looking at the other evaluation object from one of the evaluation objects to be paired, based on information supplied from the outside;
A link creating unit that generates a link representing a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on information supplied from the outside;
Is provided.

The information processing method of the present invention includes:
By computer
For each of a plurality of evaluation objects given in advance, based on information supplied from the outside, set an absolute evaluation index that is an index for evaluating the evaluation object,
A relative evaluation index, which is an index to be evaluated by looking at the other evaluation object from one of the evaluation objects forming a pair, is set based on information supplied from the outside,
Based on information supplied from the outside, a link representing a causal relationship between a plurality of evaluation indexes including the absolute evaluation index and the relative evaluation index is generated.

The program storage medium of the present invention includes:
A process for setting an absolute evaluation index, which is an index for evaluating the evaluation object, based on information supplied from the outside for each of a plurality of evaluation objects given in advance;
A process of setting a relative evaluation index, which is an index to be evaluated by looking at the other evaluation object from one of the evaluation objects to be paired, based on information supplied from the outside;
A computer program representing a processing procedure for causing a computer to execute a process of generating a link representing a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on information supplied from the outside is stored. Has been.

The main object of the present invention is also achieved by the information processing method of the present invention corresponding to the information processing apparatus of the present invention. The main object of the present invention is also achieved by an information processing apparatus of the present invention, a computer program for realizing the information processing method of the present invention, and a program storage medium for storing the computer program.

The present invention can present information indicating what evaluation index the evaluation object is evaluated and what kind of causal relationship exists between the evaluation indices for evaluating the evaluation object.

It is a figure showing the hardware constitutions of the information processing apparatus of embodiment which concerns on this invention. It is a figure showing the function structure of the information processing apparatus of embodiment which concerns on this invention. It is a figure showing the specific example of the evaluation object in embodiment. It is a figure showing the specific example of the evaluation parameter | index in embodiment. It is a figure showing an example of the aspect by which the evaluation object is represented on the screen for setting. It is a figure showing an example of the aspect by which the absolute evaluation parameter | index is set to evaluation object in the setting screen. It is a figure showing an example of the aspect which the setting of the evaluation parameter | index was completed in the setting screen. It is a figure showing an example of the screen for selection. FIG. 10 is a diagram illustrating an example of a mode in which a link creation range is limited to “evaluation target” on a creation screen. It is a figure showing an example of the aspect in which the link creation range was limited to "relative evaluation index" on the screen for creation. FIG. 10 is a diagram illustrating an example of a mode in which a link creation range is limited to “evaluation target + relative evaluation index” on a creation screen. It is a figure showing an example of the aspect in which the link creation range was limited to "a pair of evaluation object + relative evaluation index" on the screen for creation. It is a figure showing an example of the aspect by which the link was produced | generated in the screen for creation. It is a figure showing an example of a causal relationship figure. It is a flowchart showing the operation example of the information processing apparatus of embodiment. It is a block diagram showing the function structure of the information processing apparatus of other embodiment which concerns on this invention.

Embodiments according to the present invention will be described below with reference to the drawings.

S By analyzing sales activities and examining problem-solving methods, each stakeholder and various issues related to sales activities are identified for evaluation. If the index (evaluation index) for evaluating these evaluation targets is clarified, the quality of analysis and examination can be improved. For example, when the analysis target is a mall sales activity, each stakeholder involved in the mall sales activity is assumed to be a mall, a consumer (customer), a tenant, and a cleaning company. If it is clear that the evaluation index of each stakeholder (evaluation target) is sales, costs, etc., the quality of analysis of the mall's sales activities can be improved. However, in order to further improve the quality of analysis and examination, the causal relationship between evaluation indicators is clarified, and what factors cause an evaluation index to increase or decrease, and what other factors increase or decrease an evaluation index It is necessary to clarify whether such evaluation indicators are affected. The evaluation index is sometimes called a node or an element.

Hereinafter, the hardware configuration and functional configuration of an information processing apparatus having a causal relation drawing function capable of providing information useful for such analysis and examination will be described.

The information processing apparatus 100 according to the embodiment of the present invention has a hardware configuration as shown in FIG. That is, the information processing apparatus 100 includes a ROM (Read Only Memory) 10, a RAM (Random Access Memory) 11, a storage device 12, an input device 13, a display device 14, and a CPU (Central Processing Unit) 15. Prepare.

The ROM 10 stores a computer program (program) representing processing procedures for performing various initial settings, hardware inspection, program loading, and the like. The RAM 11 has a function of temporarily storing various computer programs executed by the CPU 15 and data necessary for executing these computer programs.

The storage device 12 is, for example, a hard disk, and stores various computer programs and data. The computer program stored in the storage device 12 includes an application program and a basic computer program such as an OS (Operating System).

The input device 13 includes an operation unit that is operated by a user to input information, and has a configuration for receiving information input by the operation unit. Examples of the input device 13 include a keyboard, a mouse, and a track pad. The input device 13 has a function of generating an input signal based on information input from the user and supplying the input signal to the CPU 15.

The display device 14 includes a screen such as a liquid crystal display, and has a configuration for displaying text data and image data supplied from the CPU 15.

The CPU 15 realizes various functions by executing the computer program read from the storage device 12 and written in the RAM 11. In this embodiment, the CPU 15 includes, as function units, an input unit 101, a reception unit 102, a display control unit 105, an absolute index unit 106, a relative index unit 107, a selection unit 109, and a link creation unit as illustrated in FIG. 110, a drawing unit 111, and a display unit 112 are realized. The target storage unit 103, the index storage unit 104, and the relationship storage unit 108 in FIG.

The input unit 101 has a function of supplying information input by a user using the input device 13 to a setting supply destination.

The accepting unit 102 has a function of supplying the information supplied from the input unit 101 to the display control unit 105 and storing the information in the target storage unit 103 or the index storage unit 104 according to the type of information. For example, when the received information represents an evaluation target input by the user, the reception unit 102 stores the evaluation target in the target storage unit 103. In addition, when the received information represents an evaluation index input by the user, the reception unit 102 stores the evaluation index in the index storage unit 104. FIG. 3A shows a specific example of an evaluation target. In the example of FIG. 3A, the evaluation targets are “mall”, “tenant”, “consumer”, and “cleaning company”. FIG. 3B shows a specific example of the evaluation index. In the example of FIG. 3B, the evaluation indexes are “number of visitors”, “sales”, “cost”, “number of tenants”, “tenant fee”, “attraction”, “cleanliness”, “number of cleanings”, “cleaning fee” Is.

The display unit 112 has a function of displaying various images on the display device 14. The display control unit 105 controls the display unit 112 to display an image on the display device 14. Further, the display control unit 105 has a function of generating a setting screen based on format data for generating a setting screen as shown in FIG. 4 using the evaluation target stored in the target storage unit 103. . Further, the display control unit 105 controls the display unit 112 to display the generated setting screen on the display device 14.

The absolute index unit 106 has a function of detecting a drag-and-drop operation by the user and setting the absolute evaluation index and responding to the detected drag-and-drop operation. That is, the absolute index unit 106 displays a list of evaluation indexes stored in the index storage unit 104 on the setting screen on a pop-up screen by instructing the display control unit 105. Specifically, the absolute index unit 106 causes the display control unit 105 and the display unit 112 to display a pop-up screen in which evaluation indexes as shown in FIG. 3B are arranged in a list format on the setting screen. Further, the absolute index unit 106 causes the display control unit 105 and the display unit 112 to display a message at the set position of the pop-up screen. The message is a message requesting that an evaluation index be selected from a list of evaluation indexes and assigned to any of the evaluation targets displayed on the setting screen.

Suppose that the evaluation index is selected (dragged) by the user operating the input device 13 according to the message on the pop-up screen of the setting screen, and the selected evaluation index is dropped to the evaluation target display position on the setting screen. The absolute index unit 106 detects the drag-and-drop operation, and sets the evaluation index selected by the user as an evaluation index (absolute evaluation index) for evaluating the evaluation target at the drop destination. Then, as shown in FIG. 5, the absolute index unit 106 instructs the display control unit 105 so that the set evaluation index is displayed on the setting screen in a manner associated with the drop target evaluation target. To do. Thereby, it is visualized by the control of the display unit 112 by the display control unit 105 that the evaluation index selected by the user is set as the absolute evaluation index of the drop destination.

The relative index unit 107 has a function of detecting a drag-and-drop operation by a user and setting a response to the detected drag-and-drop operation in order to set a relative evaluation index. That is, the relative index unit 107 instructs the display control unit 105 to display a list of evaluation indices stored in the index storage unit 104 on the setting screen on a pop-up screen. Specifically, the relative indicator unit 107 causes the display control unit 105 and the display unit 112 to display a pop-up screen in which evaluation indicators as shown in FIG. 3B are arranged in a list format on the setting screen. Further, the relative indicator unit 107 causes the display control unit 105 and the display unit 112 to display a message at the set position of the pop-up screen. The message is a display part (specifically a line with an arrow (arrow line)) that shows the relationship between the evaluation targets displayed on the setting screen by selecting an evaluation index from the evaluation index list. It is a message requesting assignment to any of the above.

The evaluation index is selected (dragged) by the user operating the input device 13 according to the message on the pop-up screen of the setting screen, and the selected evaluation index is dropped to an arrow line indicating the relationship between the evaluation targets on the setting screen. Suppose that

The relative index unit 107 detects the drag-and-drop operation, and sets the evaluation index selected by the user as the relative evaluation index of the evaluation target connected to the end of the arrow indicating the relationship between the evaluation targets. Then, as shown in FIG. 6, the relative index unit 107 is displayed on the display control unit 105 so that the set relative evaluation index is displayed on the setting screen in a manner associated with the drop destination arrow line. Instruct. Thereby, it is visualized by the control of the display unit 112 by the display control unit 105 that the evaluation index selected by the user is set as the relative evaluation index of the drop destination.

Specifically, for example, it is assumed that “attraction” is dropped on the arrow line in the direction from “tenant” to “mall” in FIG. In this case, the relative index unit 107 sets “attraction that the tenant feels about the mall” as shown in FIG. 6 as an evaluation index (relative evaluation index) that represents the evaluation of the mall with respect to the tenant. Note that the word “attraction” is supplemented with the word “tenant feels to the mall” because the word “attraction” alone makes it difficult for the user to understand the meaning of the word. Further, as illustrated in FIG. 6, the relative index unit 107 displays the word “attraction that tenant feels about the mall” superimposed on the arrow line from “tenant” to “mall” and displays it on the setting screen. Thereby, it is visualized that “attraction that the tenant feels for the mall” is set as a relative evaluation index of the mall with respect to the tenant.

When the absolute index unit 106 and the relative index unit 107 finish setting the evaluation index, the absolute index unit 106 and the relative index unit 107 store the setting contents of the evaluation index in the relationship storage unit 108.

The selection unit (selection operation reception unit) 109 has a function of causing the display control unit 105 and the display unit 112 to display a selection screen as shown in FIG. Prepare. The selection screen is a screen that allows the user to select a link creation range and input information on the selected link creation range. The link indicates a causal relationship between a plurality of evaluation indexes (an evaluation index including an absolute evaluation index and a relative evaluation index) set as an evaluation target, and is a solid line in the causal relationship diagram shown in FIG. It is represented by an arrow line.

The link creation unit 110 instructs the display control unit 105 to display on the display device 14 a screen for creating a link based on the selection information obtained by using the selection screen by the selection unit 109. The display control unit The creation screen is displayed by 105 and the display unit 112.

Hereinafter, specific functions of the selection unit 109 and the link creation unit 110 will be described.

As shown in FIG. 6, when many evaluation indexes are displayed, the screen display becomes complicated and it is difficult for the user to generate a link. Therefore, in order to facilitate link creation by simplifying the screen display, the selection unit 109 selects a link creation range by displaying a selection screen for inputting information that limits the link creation range. Let In the selection screen shown in FIG. 7, a message requesting the user to select a link creation range (a message “Please select a link creation range”) is displayed on the left side of the screen. . In addition, on the lower side of this message, the link creation range options are displayed in pairs with radio buttons. In the example of FIG. 7, the link creation range options are “evaluation target”, “relative evaluation index”, “evaluation target + relative evaluation index”, “pair of evaluation target + relative evaluation index”, and “entire range”. . On the selection screen, the user can alternatively select an option that meets the request by clicking a radio button by operating the input device 13.

For example, when the user selects “evaluation target”, the selection unit 109 selects one evaluation target from the evaluation targets displayed on the right portion of the selection screen as shown in FIG. Let the user choose. Note that the evaluation target displayed on the right portion of the selection screen is the evaluation target stored in the target storage unit 103. The user selects an evaluation target by clicking a radio button displayed in a pair with the evaluation target. Here, it is assumed that the user has selected “Mall”. In this case, the link creation unit (accepting means providing unit) 110 causes the display control unit 105 and the display unit 112 to display “mall” to be evaluated and the absolute evaluation index of “mall” as shown in FIG. Is displayed on the display device 14.

In addition, when the user selects “relative evaluation index”, the selection unit 109 causes the user to select two evaluation targets from the evaluation targets displayed on the right part of the selection screen. Here, it is assumed that the user has selected “mall” and “tenant”. In this case, the link creating unit 110 creates the display of the “mall” relative evaluation index and the “tenant” relative evaluation index as shown in FIG. 9A by the display control unit 105 and the display unit 112. The screen is displayed on the display device 14. When selection of the evaluation target is inappropriate (for example, when three evaluation targets are selected), the selection unit 109 causes the display control unit 105 and the display unit 112 to select the evaluation target inappropriately. A warning to the effect is displayed on the selection screen. Further, the link creation unit 110 does not display the creation screen until the evaluation target is appropriately selected.

When the user selects “evaluation target + relative evaluation index”, the selection unit 109 causes the user to select one evaluation target from the evaluation targets displayed on the right part of the selection screen. Here, if the user selects “tenant”, the link creation unit 110, as shown in FIG. 9B, the “tenant” to be evaluated, the absolute evaluation index of “tenant”, and “tenant” Is displayed on the display device 14 on the display device 14.

In addition, when the user selects “a pair of evaluation targets + relative evaluation index”, the selection unit 109 selects two evaluation targets from the evaluation targets displayed on the right part of the selection screen. Let Here, it is assumed that the user selects “mall” and “tenant”. In this case, as shown in FIG. 10, the link creation unit 110 creates the absolute evaluation index and the relative evaluation index of “Mall” and the absolute evaluation index and the relative evaluation index of “Tenant”. The display screen is displayed on the display device 14.

The link creation unit 110 causes the display device 14 to display a creation screen on which all evaluation targets and all evaluation indexes are displayed when the user selects “all range”.

The link creation unit 110 further has a function of generating a link based on information obtained using the creation screen. Hereinafter, a specific link creation method by the link creation unit 110 will be described.

Among the evaluation indicators displayed on the creation screen, the reason for the increase in “sales” due to an increase in the “number of visitors” is between “number of visitors” and “sales”, which are the absolute evaluation indicators of “mall”. A relationship exists. In this case, the user operates the input device 13 to generate a link indicating the causal relationship between “number of visitors” and “sales”, and “customer” is an absolute evaluation index of “mall”. “Number” is selected, and then “Sales” which is an absolute evaluation index of “Mall” is selected. Information representing the absolute evaluation index thus selected is supplied to the link creation unit 110 through the input unit 101. Based on the supplied information, the link creation unit 110 represents that “sales”, which is an absolute evaluation index of “mall”, increases as “number of visitors”, which is an absolute evaluation index of “mall”, increases. Generate a link. Then, the link creation unit 110 is an absolute evaluation index of “mall” from “number of visitors” that is an absolute evaluation index of “mall” as shown in FIG. 11 by the display control unit 105 and the display unit 112. Draw an arrow line to “sales” on the creation screen. This arrow line makes it possible to visualize that there is a causal relationship between “number of visitors” and “sales”, which are the absolute evaluation index of “mall,” that “sales” increases due to an increase in “number of visitors”. Is done.

There are positive and negative causal relationships in causal relationships. For example, a relationship in which the evaluation index on the result side increases as the evaluation index on the cause side increases as in the causal relationship between the “number of visitors” and “sales” is referred to as “positive causal relationship”. On the other hand, there is a relationship in which “cleanliness” decreases with an increase in “visitor count” between “visitor count” and “cleanliness”, which are absolute evaluation indexes of “mall”. In this way, the relationship in which the result-side evaluation index decreases as the cause-side evaluation index increases is called “negative causal relationship”.

リンク A link representing “negative causal relationship” is generated as follows.

For example, when generating a link representing “negative causal relationship” between “number of visitors” and “cleanliness”, which are absolute evaluation indexes of “mall”, Select “Number of Visitors” which is an absolute evaluation index of “Mall”. Next, the user selects “cleanliness”, which is an absolute evaluation index of “mall”. Further, the user inputs information indicating that a “negative causal relationship” exists between “number of visitors” and “cleanliness” (for example, a selection button for selecting “negative causal relationship” is created. Is displayed on the screen, and the selection button is selected). The information thus selected and input is supplied to the link creation unit 110 through the input unit 101.

Based on the supplied information, the link creating unit 110 indicates that “cleanliness”, which is an absolute evaluation index of “Mall”, decreases due to an increase in “number of visitors”, which is an absolute evaluation index of “Mall”. Is generated. Then, the link creation unit 110 uses the display control unit 105 and the display unit 112 to display an arrow line from “number of visitors”, which is an absolute evaluation index of “mall”, to “cleanliness” as shown in FIG. Draw a pair with a minus sign “-” on the creation screen. The arrow line paired with the minus sign “-” indicates that the “cleanliness” connected to the end of the arrow line decreases due to an increase in the “number of visitors” connected to the start of the arrow line. Represents. That is, an arrow line paired with a minus sign “−” indicates that a “negative causal relationship” exists between two evaluation indexes connected by the arrow line.

Note that when the link creation unit 110 finishes generating the link, the link creation unit 110 stores the generated link information in the relationship storage unit 108 as link information.

When the drawing unit 111 receives an instruction to output the causal relationship diagram by the operation of the input device 13 by the user, the causal relationship is based on the setting contents of the evaluation index and the link information stored in the relationship storage unit 108. Generate a diagram. Then, the plotting unit 111 causes the display control unit 105 and the display unit 112 to display the generated causal relationship diagram as illustrated in FIG.

The information processing apparatus 100 of this embodiment is configured as described above. Hereinafter, an example of the flow of processing executed by the information processing apparatus 100 will be described with reference to the flowchart of FIG. Note that the flowchart shown in FIG. 13 represents a processing procedure executed by the information processing apparatus 100.

For example, when the user operates the input device 13 to input an instruction to start processing for generating a causal relationship diagram, the input unit 101 supplies the instruction to the receiving unit 102. The accepting unit 102 starts processing according to the supplied instruction.

First, the reception unit 102 instructs the display control unit 105 to cause the display control unit 105 and the display unit 112 to display a message requesting the user to input an evaluation target on the display device 14.

The user operates the input device 13 in accordance with the displayed message and inputs information indicating the evaluation target (for example, “Mall”, “Tenant”, “Consumer”, “Cleaning company” in FIG. 3A). To do. In this case, the input unit 101 supplies information indicating that the input evaluation targets are “mall”, “tenant”, “consumer”, and “cleaning company” to the reception unit 102.

The receiving unit 102 receives information to be evaluated (step S1), and stores “mall”, “tenant”, “consumer”, and “cleaning company” in the target storage unit 103 as evaluation targets based on the received information. To do.

Next, the reception unit 102 causes the display device 14 to display a message requesting the user to input an evaluation index by the display control unit 105 and the display unit 112. Here, according to the displayed message, the user operates the input device 13 to display “number of visitors”, “sales”, “cost”, “tenant number”, “tenant fee” as evaluation indexes as shown in FIG. ”,“ Attraction ”,“ Cleanliness ”,“ Number of cleanings ”, and“ Cleaning fee ”. The input unit 101 supplies information indicating that the input evaluation index is “number of visitors”, “sales”,...

The accepting unit 102 accepts evaluation index information (step S2), and stores “number of visitors”, “sales”,... In the index storage unit 104 as evaluation indexes based on the received information.

Next, the display control unit 105 refers to the evaluation target stored in the target storage unit 103, generates a setting screen, and causes the display unit 112 to display the setting screen as shown in FIG. 14 (step S3).

Subsequently, the absolute index unit 106 displays the evaluation indexes (“number of visitors”, “sales”,...) Stored in the index storage unit 104 by the display control unit 105 and the display unit 112 in a pop-up screen form. Display on the setting screen. The pop-up screen also includes a message (a message requesting that an evaluation index alternatively selected from the displayed evaluation indices be assigned to any of the evaluation targets displayed on the setting screen). Is displayed. In accordance with the displayed message, the user drags “sales” from the list of evaluation indices on the setting screen by the operation of the input device 13 and drops it on the display position of “mall” to be evaluated, for example. The absolute index unit 106 detects this drag-and-drop operation, and in response to this detection, sets “sales” as an absolute evaluation index indicating the evaluation of “mall” (step S4). The fact that “sales” is set as an absolute evaluation index of “mall” is visualized by displaying “mall” and “sales” in association with each other as shown in FIG.

Note that the absolute index unit 106 executes the process of step S4 each time the drag and drop operation described above is detected. As a result, finally, as shown in FIG. 5, “sales”, “cost”, “number of tenants”, “number of visitors”, and “cleanliness” are absolute for the “mall” to be evaluated. Set as an evaluation index. For the “tenant” that is the evaluation target, “sales”, “number of visitors”, and “cost” are set as absolute evaluation indexes. Furthermore, “sales” and “cost” are set as absolute evaluation indexes for the “cleaning company” to be evaluated.

After that, when the input unit 101 receives a notification indicating that the setting of the absolute evaluation index is completed from the input device 13 by the operation by the user, the input unit 101 supplies the notification to the absolute index unit 106. Based on the supplied notification, the absolute index unit 106 determines that the setting of the absolute evaluation index is complete. Then, the absolute index unit 106 stores the setting contents of the absolute evaluation index in the relationship storage unit 108.

When the relative indicator 107 determines that the absolute evaluation indicator has been set, the relative indicator 107 displays a message on a pop-up screen displaying a list of evaluation indicators. The message is a message requesting that one evaluation index for evaluating the evaluation target is selected from the list of evaluation indexes and assigned to the evaluation target as a relative evaluation index. The user operates the input device 13 according to the displayed message, drags “attraction” from the list of evaluation indexes, and drops it on the arrow line from “tenant” displayed on the setting screen to “mall” And In this case, the relative index unit 107 detects the drag-and-drop operation, and sets “attraction” as a relative evaluation index representing the evaluation of “mall” for “tenant” (step S5). In addition, the relative indicator unit 107 causes the display control unit 105 and the display unit 112 to display on the setting screen a sentence “attraction tenant feels about a mall” on an arrow line from “tenant” to “mall”. (See FIG. 6). Thereby, it is visualized that “attraction” is set as a relative evaluation index of “mall” with respect to “tenant”.

The relative index unit 107 executes the process of step S5 each time a drag and drop operation is detected. As a result, finally, as shown in FIG. 6, “tenant fee paid by tenant to mall” is also set as a relative evaluation index representing the evaluation of “mall” with respect to “tenant”. In addition, “attraction that consumers feel for the mall” is set as a relative evaluation index representing the evaluation of “mall” with respect to “consumer”. Furthermore, “attraction that consumers feel for the tenant” is set as a relative evaluation index representing the evaluation of “tenant” with respect to “consumer”. Further, “the number of times the cleaning company performs cleaning in the mall (the number of cleanings)” is set as a relative evaluation index representing the evaluation of “mall” with respect to the “cleaning company”. Furthermore, “cleaning fee paid by the mall to the cleaning company” is set as a relative evaluation index representing the evaluation of the “cleaning company” with respect to the “mall”.

After that, when the input unit 101 receives a notification indicating that the setting of the relative evaluation index is completed from the input device 13 by the operation by the user, the input unit 101 supplies the notification to the relative index unit 107. The relative index unit 107 determines that the setting of the relative evaluation index is completed based on the supplied notification. Then, the relative index unit 107 stores the setting contents of the relative evaluation index in the relationship storage unit 108.

When the selection unit 109 determines that the setting of the relative evaluation index is completed by the relative index unit 107, the selection control unit 105 and the display unit 112 cause the display device 14 to display a selection screen as illustrated in FIG. 7 (step S6). ). On this selection screen, a message requesting the user to select a link creation range (a message “select a link creation range”) is displayed. In the lower part of this message, radio buttons and link creation range options ("evaluation target", "relative evaluation index", "evaluation target + relative evaluation index", "pair of evaluation target + relative evaluation index") , “All ranges”) are displayed in pairs. Thereby, the user can select any of the five options by operating the input device 13 and clicking the radio button.

Furthermore, a message for requesting the user to select an evaluation target for which a link is to be created is displayed on the selection screen (a message “Please select an evaluation target for which a link is to be created.”). . Further, on the lower side of this message, a radio button and an evaluation target (“mall”, “consumer”, “tenant”, “cleaning company”) stored in the target storage unit 103 form a pair. Displayed. Thereby, the user can select the evaluation target to be linked from the displayed options (evaluation target) by operating the input device 13 and clicking the radio button.

Here, the user operates the input device 13 to select “a pair of evaluation targets + relative evaluation index” as a link creation range as shown in FIG. 7, and further, “mall” and “tenant”. Is selected. In this case, the link creation range information set by the selection is supplied to the link creation unit 110 through the input unit 101.

The link creation unit 110 receives information on the link creation range (step S7), and based on the received link creation range, the display control unit 105 and the display unit 112 cause the creation screen as shown in FIG. It is displayed (step S8). On the creation screen, the absolute evaluation index of “Mall” (“Sales”, “Cost”...) And the absolute evaluation index of “Tenant” (“Sales”, “Number of visitors”...) Are displayed. . Furthermore, a relative evaluation index (“tenant fee paid to the mall by the tenant” and “attraction that the tenant feels about the mall”) is displayed on the creation screen. Among these evaluation indexes, there is a causal relationship between “number of visitors” and “sales” which are absolute evaluation indexes of “mall” that “sales” increases due to an increase in “number of visitors”.

In order to generate a link representing such a causal relationship, the user uses the input device 13 to select “the number of visitors” that is an absolute evaluation index of “mall”, and then the absolute value of “mall” Select “Sales” as the evaluation index. The link creation unit 110 receives information about the evaluation index selected by the user through the input unit 101, and generates a link based on the received information (step S9). The link generated in this case is a link indicating that “sales”, which is an absolute evaluation index of “mall”, increases as “number of visitors”, which is an absolute evaluation index of “mall”, increases.

Then, the link creation unit 110 is an absolute evaluation index of “mall” from “number of visitors” that is an absolute evaluation index of “mall” as shown in FIG. 11 by the display control unit 105 and the display unit 112. Draw an arrow line to “sales” on the creation screen. This arrow line makes it possible to visualize that there is a causal relationship between “number of visitors” and “sales”, which are the absolute evaluation index of “mall,” that “sales” increases due to an increase in “number of visitors”. Is done.

Also, there is a causal relationship between “number of visitors” and “sales”, which are absolute evaluation indexes of “tenants”, that “sales” increases due to an increase in “number of visitors”. In order to generate a link representing this causal relationship, the user uses the input device 13 to select “the number of customers” that is an absolute evaluation index of “tenant” on the selection screen, and then to “tenant” “Sales” which is an absolute evaluation index of “” is selected. In this case, the link creation unit 110 increases “the number of visitors”, which is an absolute evaluation index of “tenant”, by increasing “sales”, which is an absolute evaluation index of “tenant”, based on the user's selection. Create a link representing. Then, the link creation unit 110 is an absolute evaluation index of “tenant” from “visitor count” that is an absolute evaluation index of “tenant” as shown in FIG. 11 by the display control unit 105 and the display unit 112. Draw an arrow line to “sales” on the creation screen. This arrow line makes it possible to visualize that there is a causal relationship between “number of customers” and “sales”, which are absolute evaluation indicators for “tenants,” that “sales” increases due to an increase in “number of visitors”. Is done.

In addition, there is a causal relationship between “Number of Visitors” and “Cleanliness”, which are the absolute evaluation index of “Mall”, that “Cleanliness” decreases as “Number of Visitors” increases. When generating a link representing this causal relationship, the user selects “number of visitors” that is an absolute evaluation index of “Mall” on the selection screen, and then is an absolute evaluation index of “Mall”. Select “Cleanliness”. Then, the user uses the input device 13 to input information indicating that a “negative causal relationship” exists between “number of visitors” and “cleanliness”. Information by these users is supplied to the link creation unit 110 through the input unit 101. Based on the supplied information, the link creating unit 110 indicates that “cleanliness”, which is an absolute evaluation index of “Mall”, decreases due to an increase in “number of visitors”, which is an absolute evaluation index of “Mall”. Is generated. Then, as shown in FIG. 11, the link creation unit 110 uses the display control unit 105 and the display unit 112 to move an arrow line and a minus sign from “number of visitors”, which is an absolute evaluation index of “mall”, to “cleanliness”. Draw a pair of “-” on the creation screen.

Also, there is a causal relationship between the two relative evaluation indexes shown in FIG. Specifically, there is a causal relationship in which “tenant fee paid to the mall by the tenant” decreases “attraction that the tenant feels about the mall” decreases. When generating a link indicating this causal relationship, the user selects “tenant fee paid by tenant to mall”, and then selects “attraction that tenant feels to mall”. Then, the user uses the input device 13 to input information indicating that a “negative causal relationship” exists between these two relative evaluation indexes. When the information created by the users is supplied through the input unit 101, the link creating unit 110 increases the “tenant fee paid to the mall by the tenant” based on the supplied information, so that the “tenant feels to the mall”. Generate a link that represents a decrease in. Then, the link creation unit 110 uses the display control unit 105 and the display unit 112 to make a pair of an arrow line and a minus sign “−” from “tenant fee paid to the mall by tenant” to “attraction that the tenant feels about the mall” Is displayed on the creation screen.

Thereafter, when a notification that the generation of the link is completed is output from the input device 13 by a user operation, the link creation unit 110 receives the notification through the input unit 101. Then, the link creation unit 110 determines that the generation of the link using the creation screen has been completed based on the received notification, and stores the content of the generated link in the relationship storage unit 108 as link information.

Next, the link creation unit 110 causes the display device 14 to display a message asking whether or not the generation of all the links has been completed by the display control unit 105 and the display unit 112. Based on the notification input by the operation of the input device 13 by the user who has read this message, the link creation unit 110 determines whether or not the generation of all the links has been completed (step S10). If the link creation unit 110 determines that the link generation has not been completed, the link creation unit 110 repeats the processing from step S6.

On the other hand, assume that all links have been generated. In this case, when the link creation unit 110 determines that the generation of all the links has been completed based on the notification from the user, the link creation unit 110 requests the drawing unit 111 to generate a causal relationship diagram.

The drawing unit 111 generates a causal relationship diagram as shown in FIG. 12 based on the causal relationship information stored in the relationship storage unit 108 in accordance with the request from the link creating unit 110 (step S11). The causal relationship information is information necessary for generating the causal relationship diagram. Specifically, the information indicating the input evaluation target and the evaluation index, and the information indicating the setting contents of the absolute evaluation index and the relative evaluation index. And link information.

Next, the drawing unit 111 causes the display control unit 105 and the display unit 112 to display the generated causal relationship diagram on the display device 14 (step S12).

As described above, the information processing apparatus 100 according to this embodiment receives the evaluation target and the evaluation index input by the user using the input device 13. Then, the information processing apparatus 100 sets an absolute evaluation index and a relative evaluation index for each evaluation target based on a user instruction, and generates a link indicating a causal relationship between the set evaluation indexes. Further, the information processing apparatus 100 generates a causal relationship diagram based on the setting contents of the evaluation index and the content of the link, and displays the generated causal relationship diagram on the display device 14. According to such an information processing apparatus 100, it is possible to provide a user with information indicating what evaluation index is evaluated and what kind of causal relationship exists between the evaluation indices for evaluating the evaluation object. . As a result, the information processing apparatus 100 can contribute to improving the quality of analysis of sales activities and examination of problem solving methods.

In this embodiment, an evaluation target (node) to be considered for link generation is selected based on the relationship between the evaluation targets (stakeholders). That is, when generating a causal relationship diagram, if no information is used, it is necessary to consider whether or not a link should be generated for a combination of numbers proportional to the square of the number of evaluation indexes. However, in this embodiment, since the evaluation index to be considered is selected and only the selected evaluation index needs to be considered for the link, the number of processes related to link generation can be dramatically reduced.

In addition, since the evaluation index is selected based on the relationship between the evaluation targets, that is, whether the evaluation index is an absolute evaluation index or a relative evaluation index, the validity thereof is ensured. That is, the reasons for selecting the link creation range options as “evaluation object”, “relative evaluation index”, “evaluation object + relative evaluation index”, and “pair of evaluation object + relative evaluation index” are as follows.

When the “evaluation target” is set as the range, it is assumed that there is a high possibility that there is a causal relationship between the absolute evaluation indexes of the selected evaluation targets. When “relative evaluation index” is set as a range, it is inferred that there is a high possibility that there is a causal relationship between the two selected evaluation objects because they are relative to each other. When “evaluation object + relative evaluation index” is set as a range, it is considered that the absolute evaluation index of the evaluation object affects or is influenced by the relative evaluation index to other evaluation objects. Furthermore, it can be considered that the relative evaluation index for the evaluation objects A and B and the relative evaluation index for the evaluation objects A and C are connected through the evaluation object A. Therefore, it is assumed that there is a high possibility that there is a causal relationship between these evaluation indexes. When “a pair of evaluation objects + relative evaluation index” is set as a range, it can be considered that the evaluation objects A and B are related by the relative evaluation index for them. Therefore, it is presumed that there is a high possibility that there is a causal relationship between the absolute evaluation indexes of the evaluation indexes A and B. For these reasons, the validity of the link creation range is ensured while dramatically reducing the number of processes related to link generation.

In this embodiment, the selection of the evaluation index can be divided into parts as shown in FIG. For this reason, a plurality of users can consider the link in parallel for each part. As a result, when a large-scale causal relationship diagram is generated, the time required for generation can be shortened by performing parallel work with a large number of people.

In addition, although embodiment concerning this invention was described, this embodiment is an example and the application range of this invention is not restricted to this. That is, the embodiments according to the present invention can be applied in various ways, and all the embodiments are included in the scope of the present invention.

For example, in this embodiment, the file format of the causal relationship diagram output by the drawing unit 111 is a drawing file. Instead, the file format of the causal relationship diagram output by the drawing unit 111 is a text including information necessary for generating the causal relationship diagram (evaluation target and evaluation target name, evaluation index setting content, link content). It may be in the form. As described above, the file format of the causal relationship diagram output by the drawing unit 111 is not limited to the drawing file.

In this embodiment, the receiving unit 102 receives the evaluation target and the evaluation index output from the input device 13 such as a keyboard as the link creation target. In addition to this, the receiving unit 102 may acquire an evaluation target and an evaluation index stored in advance in an external storage device such as a database as a link creation target.

Further, in the setting screen and the creation screen shown in FIG. 5 and the like, the evaluation index is assigned to which evaluation object by displaying the image representing the evaluation index in an overlapping manner in the image area representing the evaluation object. The user can determine whether or not However, the display method that represents the relationship between the evaluation target and the evaluation index assigned to the evaluation target is not particularly limited as long as the user can clearly determine the relationship. For example, a different color may be assigned to each evaluation target, and an image representing the evaluation index may be assigned with that color so that the user can determine which evaluation target the evaluation index is assigned to.

In the example of FIG. 12, the arrow line connecting the evaluation objects and the arrow line representing the link are represented in a state that can be easily distinguished by different line types, but the arrow lines are represented by different colors. Therefore, it may be in a state where discrimination is easy.

Further, in this embodiment, as shown in FIG. 6, in order to simplify the contents of the screen display, the display of the arrow line to which the relative evaluation index is not assigned is omitted. Instead of this, for example, when there are few evaluation indicators being displayed, if the complication is suppressed without omitting the arrow line, the display of the arrow line to which no relative evaluation indicator is assigned is displayed. It does not have to be omitted.

Also, the name of the relative evaluation index may be edited by the user using the input device 13.

Further, the link creation unit 110 generates a positive causal link indicating that the result-side evaluation index increases due to the increase in the cause-side evaluation index, and then the user explicitly indicates the generated link. The link may be changed to a negative causal link.

Further, the link creation unit 110 indicates that when the cause-side evaluation index increases based on an explicit instruction from the user, the result-side evaluation index increases (or decreases) after the set period elapses ( A link indicating a causal relationship with a time delay) may be generated.

Further, the link creation unit 110 may perform control of display and non-display of an image representing an evaluation target and an arrow line connecting the evaluation targets according to a user's selection. However, the name of the evaluation target is displayed even when it is not displayed.

The information processing apparatus 100 may further include an evaluation index setting unit that sets an evaluation index (for example, “population”) that is not related to the evaluation of a specific evaluation target. In this case, the link creation unit 110 may generate a link between the evaluation index set by the evaluation index setting unit and the absolute evaluation index or the relative evaluation index representing the evaluation of a specific evaluation target.

In addition, when the user is instructed to add a link after generating the causal relationship diagram, the link creating unit 110 may add the link to the causal relationship diagram according to the instruction.

Also, the addition / correction of the evaluation target, the evaluation index, and the link may be performed at an appropriate timing according to the user's instruction (when the creation screen is displayed, after the causal relationship diagram is generated, etc.)

Also, the addition / correction of the link to the causal relationship diagram may be performed in a state where the link creation range is limited to a part of the causal relationship diagram.

Also, on the selection screen, when the user selects “relative evaluation index”, the user selects two evaluation objects from the plurality of displayed evaluation objects. In such a case, for example, the selection unit 109 may prevent the user from selecting a relative evaluation index inappropriate for selection when the user selects the first one. For example, the “cleaning company” has a relative evaluation index only between the “mall” (see FIG. 6). In this case, when the user selects “cleaning company” as the first evaluation target, the selection unit 109 may not select the “customer” and “tenant” radio boxes. Even when the user selects “a pair of evaluation targets + relative evaluation index”, the selection unit 109 may perform the same.

Also, the display mode for displaying a list of evaluation targets stored in the target storage unit 103 may be a table format or an icon format represented by an icon for each evaluation target.

Further, the setting screen is not limited to the display mode of FIG. 4 and may be, for example, a table format. In this case, for example, the name of the evaluation target is displayed at the beginning of the row and column of the table. When an evaluation index is set in the same evaluation target cell in both row and column, the evaluation index represents an absolute evaluation index to be evaluated. Further, when an evaluation index is set in a cell in which the evaluation target of the row and the column is different, the evaluation index represents a relative evaluation index with respect to the evaluation target of the column.

Note that the information processing apparatus 100 according to the present invention can realize the functions of the present invention by hardware, and can also be realized by applying a computer program. The causal relationship diagram generation method according to the present invention can be implemented using the information processing apparatus 100.

Further, the computer program executed by the information processing apparatus 100 is, for example, a computer-readable storage medium (CD-ROM (Compact Disc-Read-Only Memory), DVD (Digital Versatile Disc), MO (Magneto Optical Disc), etc. ). The computer program is read from the storage medium to the information processing apparatus 100 and executed by the information processing apparatus 100. The computer program may be taken into the information processing apparatus 100 by downloading through an information communication network such as the Internet.

FIG. 14 shows the configuration of an information processing apparatus according to another embodiment of the present invention. The information processing apparatus 1 includes an absolute index unit 2, a relative index unit 3, and a link creation unit 4. The absolute index unit 2, the relative index unit 3, and the link creation unit 4 are realized by a CPU, for example.

The absolute index unit 2 has a function of setting an absolute evaluation index, which is an index for evaluating the evaluation object, for each of a plurality of evaluation objects given in advance, based on information supplied from outside. The relative index unit 3 has a function of setting a relative evaluation index, which is an index to be evaluated by looking at the other evaluation object from one of the evaluation objects forming a pair, based on information supplied from the outside. Prepare. The link creation unit 4 has a function of generating a link representing a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on information supplied from the outside.

The information processing apparatus 1 according to this embodiment can present information indicating what evaluation index is evaluated and what kind of causal relationship exists between the evaluation indices for evaluating the evaluation object.

The present invention has been described above using the above embodiment as an exemplary example. However, the present invention is not limited to the above-described embodiment. That is, the present invention can apply various modes that can be understood by those skilled in the art within the scope of the present invention.

This application claims priority based on Japanese Patent Application No. 2015-036861 filed on February 26, 2015, the entire disclosure of which is incorporated herein.

Some or all of the above embodiments can be described as in the following supplementary notes, but are not limited thereto.

(Appendix 1)
A reception unit that receives a plurality of pieces of information indicating evaluation targets;
For each of the evaluation targets indicated by the plurality of information, an absolute evaluation index setting unit that sets an absolute evaluation index indicating the evaluation of the evaluation target;
A relative evaluation index setting unit that sets a relative evaluation index indicating an evaluation of the other evaluation object with respect to one evaluation object, for a pair of evaluation objects among the evaluation objects indicated by the plurality of information,
A link creating unit that generates a link indicating a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on a user instruction;
An information processing apparatus comprising:

(Appendix 2)
A selection operation receiving unit for receiving a selection operation for selecting a part of the plurality of evaluation indexes as a link creation target;
An accepting means providing unit that provides accepting means for accepting a link generation instruction indicating a causal relationship between evaluation indices, only for a part of the evaluation indices selected by the selection operation;
The information processing apparatus according to attachment 1, further comprising:

(Appendix 3)
Based on the setting contents of the absolute evaluation index and the relative evaluation index and the content of the link generated by the link creation unit, each evaluation object is evaluated with what evaluation index, and the evaluation object is Supplementary note 1 or 2, further comprising a causal relationship diagram output unit that generates a causal relationship diagram indicating what kind of causal relationship exists between the evaluation indexes to be evaluated, and outputs the generated causal relationship diagram to a display device. 2. The information processing apparatus according to 2.

(Appendix 4)
If the user instruction is an instruction to generate a link indicating a positive causal relationship in which the result-side evaluation index increases due to an increase in the cause-side evaluation index, the positive causal If a link indicating a relationship is generated and the user's instruction is an instruction to generate a link indicating a negative causal relationship that the result-side evaluation index decreases due to an increase in the cause-side evaluation index, the negative Create a link that shows the causal relationship of
The information processing apparatus according to any one of appendices 1 to 3, characterized in that:

(Appendix 5)
The selection operation accepting unit presents a link creation target option based on information indicating the evaluation target and information indicating whether the evaluation index is the absolute evaluation index or the relative evaluation index. The information processing apparatus according to attachment 2.

(Appendix 6)
The link creation target options include the absolute evaluation index set for one evaluation target among the evaluation targets indicated by the plurality of information, the relative evaluation index set between a pair of evaluation targets, and one The absolute evaluation index and the relative evaluation index set for the evaluation object, and the absolute evaluation index set for each of the pair of evaluation objects and the relative evaluation index set between the pair of evaluation objects The information processing apparatus according to appendix 5, characterized in that:

(Appendix 7)
A reception step for receiving a plurality of pieces of information indicating evaluation targets;
For each of the evaluation targets indicated by the plurality of information, an absolute evaluation index setting step for setting an absolute evaluation index indicating the evaluation of the evaluation target;
Based on a user's instruction, a relative evaluation index setting step for setting a relative evaluation index indicating an evaluation of the other evaluation object with respect to one evaluation object, for a pair of evaluation objects indicated by the plurality of information items, A link creating step for generating a link indicating a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index;
An information processing method comprising:

(Appendix 8)
Computer
A reception unit for receiving a plurality of pieces of information indicating evaluation targets
An absolute evaluation index setting unit that sets an absolute evaluation index indicating the evaluation of the evaluation object for each of the evaluation objects indicated by the plurality of information,
A relative evaluation index setting unit that sets a relative evaluation index indicating an evaluation of the other evaluation object with respect to one evaluation object, for a pair of evaluation objects among the evaluation objects indicated by the plurality of information,
A link creation unit that generates a link indicating a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on a user instruction;
A program characterized by functioning as

1,100 Information processing device 14 Display device 15 CPU
2,106 Absolute index part 3,107 Relative index part 109 Selection part 4,110 Link creation part 111 Drawing part

Claims

Absolute index means for setting an absolute evaluation index, which is an index for evaluating the evaluation object, based on information supplied from the outside for each of a plurality of evaluation objects given in advance;
Relative index means for setting a relative evaluation index, which is an index to be evaluated by looking at the other evaluation object from one of the evaluation objects to be paired, based on information supplied from outside,
Link creating means for generating a link representing a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on information supplied from the outside;
An information processing apparatus comprising:
It further comprises a selection means for acquiring information of options selected from a plurality of link creation range options set in advance,
The information processing apparatus according to claim 1, wherein the link creation unit generates a link representing a causal relationship between evaluation indexes in a link creation range selected by the selection unit.
Based on the setting contents of the absolute evaluation index and the relative evaluation index and the content of the link generated by the link creating means, an evaluation index for evaluating the evaluation object is displayed in a manner associated with the evaluation object. The information processing apparatus according to claim 1, further comprising a plotting unit that generates a causal relationship diagram in which a causal relationship between evaluation indexes for evaluating the evaluation target is displayed.
The link creating means includes a link representing a positive causal relationship in which the result-side evaluation index increases due to an increase in the cause-side evaluation index, and a negative result that the result-side evaluation index decreases due to an increase in the cause-side evaluation index. The information processing apparatus according to any one of claims 1 to 3, wherein the link is generated in a manner capable of discriminating a link representing a cause-and-effect relationship.
The options of the link creation range are the option of generating a link between the absolute evaluation indexes set for one evaluation object and the link between the relative evaluation indexes set between the evaluation objects forming a pair. An option for generating a link between the absolute evaluation index set for one evaluation object and the relative evaluation index, and a link between the absolute evaluation index set for each of the paired evaluation objects The information processing apparatus according to claim 2, further comprising: an option for generating a link between the relative evaluation indices set between the pair of evaluation targets.
By computer
For each of a plurality of evaluation objects given in advance, based on information supplied from the outside, set an absolute evaluation index that is an index for evaluating the evaluation object,
A relative evaluation index, which is an index to be evaluated by looking at the other evaluation object from one of the evaluation objects forming a pair, is set based on information supplied from the outside,
An information processing method for generating a link representing a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on information supplied from the outside.
A process for setting an absolute evaluation index, which is an index for evaluating the evaluation object, based on information supplied from the outside for each of a plurality of evaluation objects given in advance;
A process of setting a relative evaluation index, which is an index to be evaluated by looking at the other evaluation object from one of the evaluation objects to be paired, based on information supplied from the outside;
A computer program representing a processing procedure for causing a computer to execute a process of generating a link representing a causal relationship between a plurality of evaluation indices including the absolute evaluation index and the relative evaluation index based on information supplied from the outside is stored. Program storage medium.