WO2016109986A1 - Health management based online doctor-patient interaction system and interaction method - Google Patents

Health management based online doctor-patient interaction system and interaction method Download PDF

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Publication number
WO2016109986A1
WO2016109986A1 PCT/CN2015/070823 CN2015070823W WO2016109986A1 WO 2016109986 A1 WO2016109986 A1 WO 2016109986A1 CN 2015070823 W CN2015070823 W CN 2015070823W WO 2016109986 A1 WO2016109986 A1 WO 2016109986A1
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WO
WIPO (PCT)
Prior art keywords
patient
terminal
information
health
service platform
Prior art date
Application number
PCT/CN2015/070823
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French (fr)
Chinese (zh)
Inventor
张贯京
陈兴明
葛新科
张少鹏
方静芳
普拉纽克克里斯基捏
古列莎艾琳娜
伊万波达别特
Original Assignee
深圳市前海安测信息技术有限公司
深圳市易特科信息技术有限公司
深圳市贝沃德克生物技术研究院有限公司
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Application filed by 深圳市前海安测信息技术有限公司, 深圳市易特科信息技术有限公司, 深圳市贝沃德克生物技术研究院有限公司 filed Critical 深圳市前海安测信息技术有限公司
Publication of WO2016109986A1 publication Critical patent/WO2016109986A1/en

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Classifications

    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16ZINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS, NOT OTHERWISE PROVIDED FOR
    • G16Z99/00Subject matter not provided for in other main groups of this subclass

Definitions

  • the present invention relates to the field of medical technology, and in particular, to an online doctor-patient interaction system and an interaction method based on health management.
  • the main object of the present invention is to provide an online doctor-patient interaction system and an interaction method based on health management, aiming at solving the technical problems of low efficiency and poor quality of existing health management services.
  • the present invention provides an online doctor-patient interaction system based on health management, wherein the health management-based online doctor-patient interaction system includes a first terminal, a second terminal, and a service platform, wherein:
  • the first terminal interacts with the second terminal, and is configured to send prompt information for prompting the patient to enter the patient information through the information obtaining interface, and display the acquired patient information;
  • the second terminal interacts with the first terminal, and is configured to receive patient information entered by the patient on the input interface according to the prompt information;
  • the service platform is configured to extract feature information corresponding to the keyword in the patient information according to a keyword preset in the prompt information, and add the feature information to a health file of a patient and The location corresponding to the keyword is saved.
  • the first terminal is further configured to feed back, to the second terminal, an evaluation result and a guiding suggestion for the patient's condition according to the patient information;
  • the service platform is further configured to extract the evaluation result and the guiding suggestion and save it to the patient's health file.
  • the service platform is further configured to determine validity of the patient information when extracting feature information corresponding to the keyword in the patient information;
  • the extracted feature information is added to the location corresponding to the keyword in the health file of the patient and saved; otherwise, the service platform sends the prompt information to the second terminal again.
  • the patient may re-enter the patient information or prompt the patient information to be entered incorrectly.
  • the first terminal and the second terminal interact by means of text, voice, and video.
  • the service platform is further configured to return the added content corresponding to the feature information to the first terminal;
  • the first terminal is further configured to receive content corresponding to the feature information returned by the service platform, and confirm the foregoing.
  • the service platform is further configured to perform statistical and classified management on health records of different patients, and establish a health database.
  • the first terminal and the second terminal are further configured to acquire and display a health file of the patient after logging in to the service platform.
  • the health management-based online doctor-patient interaction system further includes a physical examination device, configured to collect physiological data of the patient, and send the physiological data after establishing a wireless connection with the second terminal.
  • the second terminal is configured to send the physiological data to the first terminal by the second terminal;
  • the service platform is further configured to save the physiological data to a health file of the patient.
  • the present invention also provides an interaction method applied to the above-mentioned health management-based online doctor-patient interaction system, the interaction method includes:
  • the first terminal interacts with the second terminal, and the first terminal sends the prompt information prompting the patient to enter the patient information through the information obtaining interface, and displays the obtained patient information;
  • the second terminal interacts with the first terminal, and the second terminal receives patient information entered by the patient on the input interface according to the prompt information;
  • the service platform extracts feature information corresponding to the keyword in the patient information according to the keyword preset in the prompt information, and adds the feature information to the health record of the patient corresponding to the keyword Location and save.
  • the interaction method further includes:
  • the first terminal feeds back the evaluation result and the guiding suggestion for the patient's condition to the second terminal according to the patient information;
  • the service platform extracts the evaluation results and guidance suggestions and saves them to the patient's health file.
  • the service platform determines the legality of the patient information when extracting feature information corresponding to the keyword in the patient information;
  • the extracted feature information is added to a location in the patient's health file corresponding to the keyword and saved;
  • the service platform sends a prompt message to the second terminal for the patient to re-enter the patient information, or prompts that the patient information is input incorrectly.
  • the first terminal and the second terminal interact by means of text, voice, and video.
  • the interaction method further includes: the service platform returning the content corresponding to the added feature information to the first terminal;
  • the first terminal receives the content corresponding to the feature information returned by the service platform, and confirms the content.
  • the interaction method further includes:
  • the service platform performs statistical and classified management on health records of different patients, and establishes a health database.
  • the interaction method further includes:
  • the first terminal and the second terminal acquire the health file of the patient and display it after logging in to the service platform.
  • the invention provides an online doctor-patient interaction system and an interaction method based on health management, and the service platform collects patient information of the patient, medical materials related to patient health, and doctors to the patient through the first terminal and the second terminal. Guided advice, doctors' assessment of the patient's condition, etc., and automatically form a complete and dynamic electronic health record on the service platform.
  • the doctor can more fully grasp the patient's health status, and the patient can also fully understand their health in a timely manner. Status and quality of service of the doctor.
  • the process of doctor-patient service and the management of health files are integrated into a platform for doctor-patient interaction, which can reduce the number of times patients go to and from the hospital, save time, improve medical efficiency, and improve service quality.
  • FIG. 1 is a schematic diagram of functional modules of a first embodiment of an online doctor-patient interaction system based on health management according to the present invention
  • FIG. 2 is a schematic diagram of a doctor-patient interaction interface of the patient in FIG. 1;
  • FIG. 3 is a schematic diagram of a doctor's doctor-patient interaction interface of FIG. 1;
  • Figure 4 is a schematic view of the health file of Figure 1;
  • FIG. 5 is a schematic diagram of functional modules of a second embodiment of an online doctor-patient interaction system based on health management according to the present invention.
  • FIG. 6 is a schematic flowchart diagram of an embodiment of an interaction method according to the present invention.
  • the present invention provides an online doctor-patient interaction system based on health management.
  • the health management-based online doctor-patient interaction system includes a first terminal 10, a second terminal 20, and a service platform. 30, where:
  • the first terminal 10 interacts with the second terminal 20 to send prompt information for prompting the patient to enter the patient information through the information acquisition interface, and display the acquired patient information;
  • the second terminal 20 interacts with the first terminal 10 to receive patient information entered by the patient on the input interface according to the prompt information;
  • the service platform 30 is configured to extract, according to the keyword preset in the prompt information, feature information corresponding to the keyword in the patient information, and add the feature information to the health file of the patient. The location corresponding to the keyword is saved.
  • the second terminal 20 and the first terminal 10 may be a computer or a mobile phone, etc.; the first terminal 10 is a doctor client, and the second terminal 20 is a patient client.
  • the patient inputs the user's account through the second terminal 20, and the second terminal 20 logs into the doctor-patient interaction system of the service platform 30 through the account, and the patient clicks on the doctor-patient interaction system to enter the input interface, as shown in FIG. 2, the second terminal 20 displays
  • the input interface includes: "My Health File”, “Contact Doctor”, “Upload Data” and other buttons.
  • the patient waits for the response of the first terminal 10 when clicking the "contact doctor” button on the input interface.
  • the first terminal 10 responds, the patient can interact with the doctor through the second terminal 20 and the first terminal 10.
  • the doctor logs in to the doctor-patient interaction system of the service platform 30 to enter the information acquisition interface.
  • the information acquisition interface displayed on the first terminal 10 includes a "search engine” and a "patient.
  • the first terminal 10 transmits to the second terminal 20 the prompt information prompting the patient to enter the patient information, and receives and displays the patient information acquired from the second terminal 20.
  • the first terminal 10 sends the prompt information to the second terminal 20 through the information acquisition interface for interacting with the second terminal 20 to prompt the user to input the corresponding patient information; the second terminal 20 Receiving the prompt information of the first terminal 10 and displaying it on the input interface, the patient inputs the corresponding patient information according to the prompt information, and the second terminal 20 receives the patient information that the patient responds and displays.
  • the manner in which the second terminal 20 acquires patient information of the patient includes, but is not limited to, by text, voice, video, and scanning, for example, by the patient and the doctor, describing the discomfort to the doctor by means of text, voice, or video. Reporting the implementation of treatment, asking your doctor for your own questions or requests, etc., patients can also send data such as medical information pictures to doctors by scanning.
  • the prompt information is the information input by the doctor through the information acquisition interface of the first terminal 10, or the information preset in the first terminal 10, and when interacting with the second terminal 20, according to the preset
  • the sequence and time interval are sent to the second terminal 20.
  • the doctor randomly asks the patient about the age and occupation
  • the doctor can input two words "What is your age?" and "What is your occupation?” through the information acquisition interface of the first terminal 10; of course, the doctor can also A plurality of questions are input in a prompt message, for example, "Your name, age, occupation" is input in a prompt message, and the patient inputs in order when answering the answer; in this embodiment, the first terminal 10 can also be used.
  • the preset prompt information automatically sends prompt information in a preset order, for example, “What is your name?”, “What is your age?”, “What is your occupation?”, etc. A series of tips.
  • the time interval for sending the prompt information needs to be set to ensure that the user has sufficient time to answer the question corresponding to the previous prompt information, and the time interval can be set to 30s or 1 minute.
  • the service platform 30 can directly obtain the prompt information of the first terminal 10 and the patient information of the second terminal 20 through the doctor-patient interaction system, and extract the keyword and the keyword in the patient information according to the keyword of the prompt information. Corresponding feature information is added to the location of the patient's health file corresponding to the keyword and saved.
  • the prompt information is “How old is your age”, and the keyword in the prompt information is “age”, so when the feature information is extracted, the information including the number in the patient information is extracted as the feature information; or
  • the prompt message is “What is your occupation?”, the keyword in the prompt information is “occupation”, and when the feature information is extracted, the information related to the occupation in the patient information is extracted as the feature information;
  • the corresponding feature information may be extracted in the order of the keywords, for example, the prompt information is “your name, age, occupation”, and the keyword of the prompt information is “name” , age, occupation”, in the extracted feature information, the information related to the name in the patient information, the information including the number, and the information related to the occupation are extracted as the feature information in order.
  • the service platform 30 determines the legality of the input patient information. If the feature information corresponding to the prompt information is not found in the patient information, the information is sent again. For the patient to re-enter the patient information, or to indicate that the patient information is entered incorrectly. For example, if the prompt message is "Your age is what", and the relevant information containing the number is not found in the patient information, the patient information is considered to be illegal information.
  • the service platform 30 determines that the patient information is invalid information, ignores the information, and does not extract. Characteristic information.
  • the doctor needs to obtain the personal information of the patient when interacting with the patient at a certain time, the request can be directly sent to the service platform 30, and the personal information of the patient at the time of registration can be obtained from the registration information of the service platform 30.
  • Both the information acquisition interface of the first terminal 10 and the "health file" in the input interface of the second terminal 20 include condition description information, diagnostic information, medication information, and evaluation results of the diagnosis information in the patient's past medical history.
  • Both the doctor and the patient can click on the “Health File” button to obtain the health record corresponding to the patient and display that the health file content is read-only and cannot be edited.
  • the health file includes the patient's personal information, service records, data curves, and medical images.
  • the service records of the health record include: description information of the patient's past medical history, diagnostic information, information on the use of drugs, and evaluation results of the diagnostic information.
  • the personal information contains the patient's name, gender, age, occupation and other information data curves generated by the patient after uploading physiological data, including body temperature, pulse, blood glucose, blood pressure and other physiological data curves, etc., from the date of recording to the end of service
  • physiological data including body temperature, pulse, blood glucose, blood pressure and other physiological data curves, etc.
  • a plurality of different physiological data curves can be displayed on a physiological data curve interface, and in the physiological data curve interface, abnormal data such as not in the healthy range of the physiological data curve are distinguished to indicate a reminder, for example, in different colors or prominent
  • the display is differentiated to remind, and the corresponding suggestion is given in the physiological data curve; in addition, if it is some physiological data curve of the patient's chronic disease, the patient is required to periodically upload the relevant physiological data to generate a physiological data curve, by analyzing the physiological Data curve and alert the patient when an abnormality occurs.
  • the service record includes the first record, that is, the subsequent service record.
  • the first record is the health-related history and current health record that the doctor received for the first time, including personal growth history, family history, etc.
  • the follow-up service record is the doctor. All records of the second and subsequent contact with the patient, including date, customer description, doctor evaluation, intervention plan, stage summary (monthly report), scroll up and down, keyword search.
  • the medical image is uploaded by the user through the second terminal 20.
  • the uploaded information includes an upload date, an inspection item, a picture attachment, and the like.
  • the patient takes a picture and clicks the upload button at the lower end of the contact doctor interface to transmit the medical image to the first terminal 10. .
  • the doctor can interact with the patient through text, voice, video, etc., including answering the patient's questions based on the patient information, giving medication guidance to the patient, providing the best diet and exercise program, introducing TCM health knowledge, and helping the patient develop well.
  • the service platform 30 can directly obtain the prompt information of the first terminal 10 and the patient information of the second terminal 20 through the doctor-patient interaction system, and extract the patient according to the keyword preset in the prompt information.
  • the feature information corresponding to the keyword in the information is added to the location corresponding to the keyword in the health file of the patient and saved.
  • the service platform 30 also extracts relevant evaluation results and guidance suggestions that the doctors feed back to the patient, and saves the extracted evaluation results and guiding suggestions to corresponding positions in the health file.
  • the service platform 30 sends the extracted feature information and the information that the feature information is added to the corresponding location in the health file to the first terminal 10, and is confirmed by the doctor, and the doctor can perform the received information.
  • the corresponding content can be modified, added or deleted, and returned to the service platform 30 through the first terminal 10 after the doctor confirms, and the service platform 30 saves the extracted feature information to the corresponding position in the health file.
  • the computer network technology is combined with the doctor-patient interaction to form a health management system for doctor-patient interaction, and a remote service for doctor-patient interaction is realized, and the doctor-patient interaction is not restricted by time and place, and the doctor-patient can be contacted and interacted at any time.
  • the patient platform information of the patient collected by the second terminal 20 and the first terminal 10, the medical information related to the patient's health, the guidance advice given by the doctor to the patient, and the evaluation result of the doctor's condition on the patient's condition are obtained by the service platform 30 of the present embodiment. And automatically form a complete and dynamic electronic health record on the service platform 30, the doctor can more fully grasp the health status of the patient, and the patient can timely and fully understand his health status and the quality of the doctor's service.
  • the process of doctor-patient service and the management of health files are integrated into a platform for doctor-patient interaction, which can reduce the number of times patients go to and from the hospital, save time, improve medical efficiency, and improve service quality.
  • the online management system based on health management further includes a physical examination device 40:
  • the physical examination device 40 is configured to collect physiological data of the patient; after establishing a wireless connection with the second terminal 20, transmitting the physiological data to the second terminal 20, for the second terminal 20 to perform the physiological
  • the data is sent to the first terminal 10, and the service platform 30 can also obtain the part of the physiological data and form part of the health file;
  • the physical examination device 40 may be wearable or non-wearable.
  • the physical examination device 40 has a wireless communication module, such as a Bluetooth module or an infrared module.
  • the physical examination device 40 detects the physiological data of the patient, and the physiological data includes It is not limited to the body temperature data, the pulse data, the blood glucose data, the blood pressure data, and the like, and then establishes a wireless connection with the second terminal 20 by using the wireless module, and transmits the detected physiological data to the second terminal 20, and the second terminal 20 sets the physiological data.
  • Sending to the first terminal 10, the doctor can view the physiological data of the patient on the first terminal 10, and can provide feedback information to the patient in combination with the physiological data, the health record of the patient, and the patient information.
  • the doctor-patient interaction system of the embodiment combined with the physical examination device 40 can improve the practicability of the doctor-patient interaction system and improve the service quality.
  • the second terminal 20 of the present embodiment is further configured to acquire personal information of the patient, and send the personal information to the first terminal 10;
  • the service platform 30 is further configured to generate an initial health file based on the patient's personal information and store it.
  • the second terminal 20 transmits the personal information of the patient to the first terminal 10, and the first terminal 10 receives the personal information of the patient and displays the service platform.
  • 30 Generate an initial health record based on personal information and store it. In the subsequent medical visit, the doctor can download the patient's initial health record directly from the service platform 30, and continuously update as the patient seeks medical treatment.
  • valuable data such as positive signs, abnormal data, and negative signs associated with the first diagnosis, automatically generate a medical record summary to facilitate interaction with the patient in the future or For diagnosis, refer to the medical record summary.
  • a complete and dynamic electronic health record is automatically formed on the service platform 30, and the doctor can more comprehensively grasp the health status of the patient, and the patient can timely and fully understand his or her health condition and the quality of service of the doctor.
  • the patient can also download the health file from the service platform 30 through the second terminal 20 and display it for the patient to view at any time, and the doctor can also pass the first terminal. 10 Download the health file from the service platform 30 and display it for viewing and reference by the doctor.
  • the service platform 30 can also perform statistics and classification on the health records of different patients, and establish a health database for subsequent inquiry or research.
  • the present invention also provides an interaction method for the above-mentioned health management-based online doctor-patient interaction system.
  • the interaction method includes:
  • Step S101 The first terminal interacts with the second terminal, and the first terminal sends the prompt information prompting the patient to enter the patient information through the information obtaining interface, and displays the obtained patient information;
  • Step S102 the second terminal interacts with the first terminal, and the second terminal receives patient information entered by the patient on the input interface according to the prompt information;
  • the first terminal and the second terminal may be a computer or a mobile phone, etc.; the first terminal is a doctor client, and the second terminal is a patient client.
  • the patient inputs his/her own account through the second terminal, and the second terminal logs into the doctor-patient interaction system of the service platform through the account, and the patient clicks on the doctor-patient interaction system to enter the input interface.
  • the input interface displayed by the second terminal includes: “My Health File”, “Contact Doctor”, “Upload Data” and other buttons.
  • the patient After entering the input interface, the patient waits for the response of the first terminal when clicking the "contact doctor” button on the input interface, and after the first terminal responds, the patient can interact with the doctor through the second terminal and the first terminal.
  • the doctor logs in to the doctor-patient interaction system of the service platform and enters the information acquisition interface.
  • the information acquisition interface displayed on the first terminal includes a “search engine” and a “patient list”.
  • the first terminal sends a prompt message prompting the patient to enter the patient information to the second terminal, and receives and displays the patient information acquired from the second terminal.
  • the first terminal sends the prompt information to the second terminal through the information acquisition interface for interacting with the second terminal, so as to prompt the user to input the corresponding patient information; the second terminal receives the first terminal.
  • the sent prompt information is displayed on the input interface, the patient inputs the corresponding patient information according to the prompt information, and the second terminal receives the patient information that the patient responds and displays.
  • the manner in which the second terminal acquires patient information of the patient includes, but is not limited to, text, voice, video, and scanning, for example, the patient and the doctor describe the discomfort and report to the doctor through text, voice, and video.
  • the patient can also send data such as medical information pictures to the doctor by scanning, etc., by submitting his or her own questions or requests to the doctor.
  • the prompt information is information input by the doctor through the information acquisition interface of the first terminal, or information preset in the first terminal, and when interacting with the second terminal, according to a preset sequence and time The interval is sent to the second terminal.
  • the doctor randomly asks the patient about the age and occupation
  • the doctor can input the message “What is your age?” and “What is your occupation?” through the information acquisition interface of the first terminal; of course, the doctor can also Enter multiple questions in the prompt information, such as entering "your name, age, occupation” in a prompt message, and the patient inputs in order when answering; in this embodiment, it may also be pre-predicted in the first terminal.
  • the prompt message is automatically sent in the preset order, for example, "What is your name?", "What is your age?", "What is your occupation?", etc., in order. Tip message.
  • the time interval for sending the prompt information needs to be set to ensure that the user has sufficient time to answer the question corresponding to the previous prompt information, and the time interval can be set to 30s or 1 minute.
  • the service platform can directly obtain the prompt information of the first terminal and the patient information of the second terminal through the doctor-patient interaction system, and extract the feature corresponding to the keyword in the patient information according to the keyword of the prompt information. Information, adding the feature information to a location in the patient's health file corresponding to the keyword and saving.
  • the prompt information is “How old is your age”, and the keyword in the prompt information is “age”, so when the feature information is extracted, the information including the number in the patient information is extracted as the feature information; or
  • the prompt message is “What is your occupation?”, the keyword in the prompt information is “occupation”, and when the feature information is extracted, the information related to the occupation in the patient information is extracted as the feature information;
  • the corresponding feature information may be extracted in the order of the keywords, for example, the prompt information is “your name, age, occupation”, and the keyword of the prompt information is “name” , age, occupation”, in the extracted feature information, the information related to the name in the patient information, the information including the number, and the information related to the occupation are extracted as the feature information in order.
  • the service platform when the service platform extracts the feature information, the legality of the input patient information is determined. If the feature information corresponding to the prompt information is not found in the patient information, the prompt information is sent again. For the patient to re-enter the patient information, or to indicate that the patient information is entered incorrectly. For example, if the prompt message is "Your age is what", and the relevant information containing the number is not found in the patient information, the patient information is considered to be illegal information.
  • the service platform determines that the patient information is invalid information, ignores the information, and does not extract the feature. information.
  • the doctor needs to obtain the personal information of the patient when interacting with the patient at a certain time, the request may be directly sent to the service platform, and the personal information of the patient at the time of registration may be obtained from the registration information of the service platform.
  • the "health file" in the information acquisition interface of the first terminal and the input interface of the second terminal include the condition description information, the diagnosis information, the use drug information, and the evaluation result of the diagnosis information in the patient's past medical history. Both the doctor and the patient can click on the “Health File” button to obtain the health record corresponding to the patient and display that the health file content is read-only and cannot be edited.
  • the health file includes the patient's personal information, service records, data curves, and medical images.
  • the service records of the health record include: description information of the patient's past medical history, diagnostic information, information on the use of drugs, and evaluation results of the diagnostic information.
  • valuable data such as positive signs, abnormal data, and negative signs associated with the first diagnosis
  • valuable data are automatically generated to automatically generate a medical record summary to facilitate subsequent administration to the patient. Refer to the medical record summary when interacting or diagnosing it.
  • the personal information contains the patient's name, gender, age, occupation and other information data curves generated by the patient after uploading physiological data, including body temperature, pulse, blood glucose, blood pressure and other physiological data curves, etc., from the date of recording to the end of service
  • physiological data including body temperature, pulse, blood glucose, blood pressure and other physiological data curves, etc.
  • a plurality of different physiological data curves can be displayed on a physiological data curve interface, and in the physiological data curve interface, abnormal data such as not in the healthy range of the physiological data curve are distinguished to indicate a reminder, for example, in different colors or prominent
  • the display is differentiated to remind, and the corresponding suggestion is given in the physiological data curve; in addition, if it is some physiological data curve of the patient's chronic disease, the patient is required to periodically upload the relevant physiological data to generate a physiological data curve, by analyzing the physiological Data curve and alert the patient when an abnormality occurs.
  • the service record includes the first record, that is, the subsequent service record.
  • the first record is the health-related history and current health record that the doctor received for the first time, including personal growth history, family history, etc.
  • the follow-up service record is the doctor. All records of the second and subsequent contact with the patient, including date, customer description, doctor evaluation, intervention plan, stage summary (monthly report), scroll up and down, keyword search.
  • the medical image is uploaded by the user through the second terminal, and the uploaded information includes an upload date, an inspection item, a picture attachment, and the like.
  • the patient takes a picture and clicks an upload button at the lower end of the contact doctor interface to transmit the medical image to the first terminal.
  • the doctor can interact with the patient through text, voice, video, etc., including answering the patient's questions based on the patient information, giving medication guidance to the patient, providing the best diet and exercise program, introducing TCM health knowledge, and helping the patient develop well.
  • Step S103 The service platform extracts feature information corresponding to the keyword in the patient information according to the keyword preset in the prompt information, and adds the feature information to the patient's health file and the The location of the keyword and save it.
  • the service platform can directly obtain the prompt information of the first terminal and the patient information of the second terminal through the doctor-patient interaction system, and extract the patient information according to the keyword preset in the prompt information.
  • the feature information corresponding to the keyword is added to the location of the patient's health file corresponding to the keyword and saved.
  • the service platform also extracts relevant evaluation results and guidance suggestions that the doctors feed back to the patient, and saves the extracted evaluation results and guiding suggestions to the corresponding positions in the health file.
  • the service platform sends the extracted feature information and the information that the feature information is added to the corresponding location in the health file to the first terminal, and the doctor confirms, and the doctor can edit the received information.
  • the corresponding content can be modified, added or deleted, and returned to the service platform through the first terminal after the doctor confirms, and the service platform saves the extracted feature information to the corresponding position in the health file.
  • the computer network technology is combined with the doctor-patient interaction to form a health management system for doctor-patient interaction, and a remote service for doctor-patient interaction is realized, and the doctor-patient interaction is not limited by time and place, and the doctor-patient can be contacted and interacted at any time;
  • the collected information of the patient's patient, the medical information related to the patient's health, the guidance advice given by the doctor to the patient, the doctor's evaluation result of the patient's condition, and the like are provided on the service platform by the first terminal and the second terminal. Automatically form a complete and dynamic electronic health record, the doctor can more fully grasp the health of the patient, and the patient can timely and fully understand their health status and the quality of the doctor's service.
  • the process of doctor-patient service and the management of health files are integrated into a platform for doctor-patient interaction, which can reduce the number of times patients go to and from the hospital, save time, improve medical efficiency, and improve service quality.
  • the interaction method further includes: the physical examination device collects physiological data of the patient; and after establishing a wireless connection with the second terminal, transmitting the physiological data.
  • the second terminal is configured to send the physiological data to the first terminal, and the service platform may also acquire the part of the physiological data and form part of the health file.
  • the physical examination device may be wearable or non-wearable.
  • the physical examination device has a wireless communication module, such as a Bluetooth module or an infrared module, and the physical examination data is used to detect the physiological data of the patient, and the physiological data includes but is not limited to the body temperature.
  • the data, the pulse data, the blood glucose data, the blood pressure data, and the like and then establish a wireless connection with the second terminal by using the wireless module, and send the detected physiological data to the second terminal, where the second terminal sends the physiological data to the first
  • the doctor can view the physiological data of the patient on the first terminal, and can provide feedback information to the patient in combination with the physiological data, the patient's health file, and the patient information.
  • the doctor-patient interaction system of the embodiment combined with the physical examination equipment can improve the practicability of the doctor-patient interaction system and improve the service quality.
  • the interaction method further includes: the second terminal acquiring personal information of the patient, and transmitting the personal information to the first terminal; the service platform is based on the patient Personal information generates an initial health record and stores it.
  • the patient when the patient seeks medical treatment through the doctor-patient interaction system for the first time, the patient sends personal information of the patient to the first terminal through the second terminal, and the first terminal receives the personal information of the patient and displays the service platform according to the personal information. Generate an initial health file and store it. In the follow-up visit, the doctor can download the patient's initial health record directly from the service platform and continuously update as the patient seeks medical treatment.
  • valuable data such as positive signs, abnormal data, and negative signs associated with the first diagnosis, automatically generate a medical record summary to facilitate interaction with the patient in the future or For diagnosis, refer to the medical record summary.
  • the patient in each subsequent medical treatment, automatically generates valuable medical records, such as positive signs, abnormal data, and negative signs associated with the first diagnosis, to automatically generate a medical record summary for the patient and Consult or refer to the doctor.
  • valuable medical records such as positive signs, abnormal data, and negative signs associated with the first diagnosis
  • a complete and dynamic electronic health record is automatically formed on the service platform, and the doctor can comprehensively grasp the health status of the patient, and the patient can timely and fully understand his or her health condition and the quality of the doctor's service.
  • the patient can also download the health file from the service platform through the second terminal and display it for the patient to view at any time.
  • the doctor can also download the health file from the service platform through the first terminal and display it for the doctor to view. And reference.
  • the service platform can also organize and sort out the health records of different patients and establish a health database for subsequent inquiry or research.

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Abstract

Disclosed in the present invention are a health management based online doctor-patient interaction system and interaction method, the system comprising a first terminal, a second terminal and a service platform, and the first terminal interacts with the second terminal for acquiring, via information, prompt information prompting a patient to input patient information transmitted by an interface, and displaying the acquired patient information; the second terminal interacts with the first terminal for receiving the patient information inputted by the patient on an input interface according to the prompt information; the service platform for extracting feature information corresponding to the key word in the patient information according to the preset key word in the prompt information, and adding the feature information in a location corresponding to the key word in the health file of the patient and saving. The present invention can improve efficiency and quality of health management service.

Description

基于健康管理的线上医患交互系统及交互方法  Online doctor-patient interaction system and interaction method based on health management
技术领域Technical field
本发明涉及医疗技术领域,尤其涉及一种基于健康管理的线上医患交互系统及交互方法。The present invention relates to the field of medical technology, and in particular, to an online doctor-patient interaction system and an interaction method based on health management.
背景技术Background technique
随着互联网技术的发展,其逐渐普及到各个领域,如日常生活领域、购物领域、医疗健康领域等。在医疗健康领域中,当医生和患者处于不同的地点时,医生了解患者的病情主要通过打电话、发短信等方式,然后医生将询问得到的信息进行整理,记录到病历本上或者记录到电脑的医疗系统上,医生给患者的建议及对患者执行情况的监督,也是通过打电话或发短信传达消息给患者。这种健康管理服务的方式,健康档案内容需要医生花时间重新整理记录,容易遗漏,且整理后的档案管理场所不确定,不方便查找,而医生传达消息给患者时,可能会由于患者未及时接到消息而造成管理服务的效率低下、质量得不到保证等问题。With the development of Internet technology, it has gradually spread to various fields, such as daily life, shopping, medical and health fields. In the field of medical health, when the doctor and the patient are in different locations, the doctor knows the patient's condition mainly by calling, texting, etc., and then the doctor will sort out the information obtained, record it on the medical record or record it to the computer. On the medical system, doctors give patients advice and supervision of patient performance, and also send messages to patients by phone or text message. This kind of health management service, the health file content requires the doctor to take the time to reorganize the record, easy to miss, and the file management place after the arrangement is uncertain, it is not convenient to find, and the doctor may not promptly report the message to the patient. The receipt of the news caused problems such as inefficient management and unguaranteed quality.
发明内容Summary of the invention
本发明的主要目的在于提供一种基于健康管理的线上医患交互系统及交互方法,旨在解决现有的健康管理服务效率低下,质量较差的技术问题。The main object of the present invention is to provide an online doctor-patient interaction system and an interaction method based on health management, aiming at solving the technical problems of low efficiency and poor quality of existing health management services.
为实现上述目的,本发明提供一种基于健康管理的线上医患交互系统,所述基于健康管理的线上医患交互系统包括第一终端、第二终端及服务平台,其中:To achieve the above objective, the present invention provides an online doctor-patient interaction system based on health management, wherein the health management-based online doctor-patient interaction system includes a first terminal, a second terminal, and a service platform, wherein:
所述第一终端与所述第二终端交互,用于通过信息获取界面发送提示患者录入病患信息的提示信息,并显示获取的所述病患信息;The first terminal interacts with the second terminal, and is configured to send prompt information for prompting the patient to enter the patient information through the information obtaining interface, and display the acquired patient information;
所述第二终端与所述第一终端交互,用于接收患者根据所述提示信息在输入界面录入的病患信息;The second terminal interacts with the first terminal, and is configured to receive patient information entered by the patient on the input interface according to the prompt information;
所述服务平台,用于根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。The service platform is configured to extract feature information corresponding to the keyword in the patient information according to a keyword preset in the prompt information, and add the feature information to a health file of a patient and The location corresponding to the keyword is saved.
优选地,所述第一终端还用于根据所述病患信息向所述第二终端反馈对患者病症的评估结果和指导建议;Preferably, the first terminal is further configured to feed back, to the second terminal, an evaluation result and a guiding suggestion for the patient's condition according to the patient information;
所述服务平台还用于提取所述评估结果和指导建议并保存至患者的健康档案中。The service platform is further configured to extract the evaluation result and the guiding suggestion and save it to the patient's health file.
优选地,所述服务平台还用于在提取所述病患信息中与所述关键字对应的特征信息时,判断所述病患信息的合法性;Preferably, the service platform is further configured to determine validity of the patient information when extracting feature information corresponding to the keyword in the patient information;
当所述病患信息合法时,将所提取的特征信息添加至患者的健康档案中与所述关键字对应的位置并保存;否则,所述服务平台再向所述第二终端发送提示信息以供患者重新输入病患信息,或提示所述病患信息输入有误。When the patient information is legal, the extracted feature information is added to the location corresponding to the keyword in the health file of the patient and saved; otherwise, the service platform sends the prompt information to the second terminal again. The patient may re-enter the patient information or prompt the patient information to be entered incorrectly.
优选地,所述第一终端与所述第二终端之间通过文字、语音、视频的方式进行交互。Preferably, the first terminal and the second terminal interact by means of text, voice, and video.
优选地,所述服务平台还用于将添加的所述特征信息对应的内容返回至所述第一终端;Preferably, the service platform is further configured to return the added content corresponding to the feature information to the first terminal;
所述第一终端还用于接收服务平台返回的所述特征信息对应的内容,对所述进行确认。 The first terminal is further configured to receive content corresponding to the feature information returned by the service platform, and confirm the foregoing.
优选地,所述服务平台还用于对不同患者的健康档案进行统计及分类管理,并建立健康数据库。Preferably, the service platform is further configured to perform statistical and classified management on health records of different patients, and establish a health database.
优选地,所述第一终端和第二终端还用于在登录所述服务平台后获取患者的健康档案并显示。Preferably, the first terminal and the second terminal are further configured to acquire and display a health file of the patient after logging in to the service platform.
优选地,所述基于健康管理的线上医患交互系统还包括体检设备,所述体检设备用于采集患者的生理数据,在与所述第二终端建立无线连接后,将所述生理数据发送给所述第二终端,以供所述第二终端将所述生理数据发送给所述第一终端;所述服务平台还用于将所述生理数据保存至患者的健康档案中。Preferably, the health management-based online doctor-patient interaction system further includes a physical examination device, configured to collect physiological data of the patient, and send the physiological data after establishing a wireless connection with the second terminal. And the second terminal is configured to send the physiological data to the first terminal by the second terminal; the service platform is further configured to save the physiological data to a health file of the patient.
此外,为实现上述目的,本发明还提供一种应用于上述的基于健康管理的线上医患交互系统的交互方法,所述交互方法包括:In addition, in order to achieve the above object, the present invention also provides an interaction method applied to the above-mentioned health management-based online doctor-patient interaction system, the interaction method includes:
第一终端与第二终端交互,所述第一终端通过信息获取界面发送提示患者录入病患信息的提示信息,并显示获取的所述病患信息;The first terminal interacts with the second terminal, and the first terminal sends the prompt information prompting the patient to enter the patient information through the information obtaining interface, and displays the obtained patient information;
第二终端与所述第一终端交互,所述第二终端接收患者根据所述提示信息在输入界面录入的病患信息;The second terminal interacts with the first terminal, and the second terminal receives patient information entered by the patient on the input interface according to the prompt information;
服务平台根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。The service platform extracts feature information corresponding to the keyword in the patient information according to the keyword preset in the prompt information, and adds the feature information to the health record of the patient corresponding to the keyword Location and save.
优选地,所述交互方法还包括:Preferably, the interaction method further includes:
所述第一终端根据所述病患信息向所述第二终端反馈对患者病症的评估结果和指导建议;The first terminal feeds back the evaluation result and the guiding suggestion for the patient's condition to the second terminal according to the patient information;
所述服务平台提取所述评估结果和指导建议并保存至患者的健康档案中。The service platform extracts the evaluation results and guidance suggestions and saves them to the patient's health file.
优选地,所述服务平台在提取所述病患信息中与所述关键字对应的特征信息时,判断所述病患信息的合法性;Preferably, the service platform determines the legality of the patient information when extracting feature information corresponding to the keyword in the patient information;
当所述病患信息合法时,将所提取的特征信息添加至患者的健康档案中与所述关键字对应的位置并保存;When the patient information is legal, the extracted feature information is added to a location in the patient's health file corresponding to the keyword and saved;
否则,所述服务平台再向所述第二终端发送提示信息以供患者重新输入病患信息,或提示所述病患信息输入有误。Otherwise, the service platform sends a prompt message to the second terminal for the patient to re-enter the patient information, or prompts that the patient information is input incorrectly.
优选地,所述第一终端与所述第二终端之间通过文字、语音、视频的方式进行交互。Preferably, the first terminal and the second terminal interact by means of text, voice, and video.
优选地,所述交互方法还包括:所述服务平台将添加的所述特征信息对应的内容返回至所述第一终端;Preferably, the interaction method further includes: the service platform returning the content corresponding to the added feature information to the first terminal;
所述第一终端接收服务平台返回的所述特征信息对应的内容,对所述进行确认。The first terminal receives the content corresponding to the feature information returned by the service platform, and confirms the content.
优选地,所述交互方法还包括:Preferably, the interaction method further includes:
所述服务平台对不同患者的健康档案进行统计及分类管理,并建立健康数据库。The service platform performs statistical and classified management on health records of different patients, and establishes a health database.
优选地,所述交互方法还包括:Preferably, the interaction method further includes:
所述第一终端和第二终端在登录所述服务平台后获取患者的健康档案并显示。The first terminal and the second terminal acquire the health file of the patient and display it after logging in to the service platform.
本发明一种基于健康管理的线上医患交互系统及交互方法,服务平台通过第一终端及第二终端将收集到的患者的病患信息、与患者健康相关的医学资料、医生给患者的指导建议、医生对患者病情的评估结果等信息,并在服务平台上自动形成完整的、动态的电子健康档案,医生能更全面地掌握患者的健康状况,患者也可以及时、充分了解自己的健康状况和医生的服务质量。本实施例将医患服务的过程、健康档案的管理等整合在一个医患交互的平台,能够减少患者往返医院就医的次数,节省时间并提高就医效率,提高服务质量。The invention provides an online doctor-patient interaction system and an interaction method based on health management, and the service platform collects patient information of the patient, medical materials related to patient health, and doctors to the patient through the first terminal and the second terminal. Guided advice, doctors' assessment of the patient's condition, etc., and automatically form a complete and dynamic electronic health record on the service platform. The doctor can more fully grasp the patient's health status, and the patient can also fully understand their health in a timely manner. Status and quality of service of the doctor. In this embodiment, the process of doctor-patient service and the management of health files are integrated into a platform for doctor-patient interaction, which can reduce the number of times patients go to and from the hospital, save time, improve medical efficiency, and improve service quality.
附图说明DRAWINGS
图1为本发明基于健康管理的线上医患交互系统第一实施例的功能模块示意图;1 is a schematic diagram of functional modules of a first embodiment of an online doctor-patient interaction system based on health management according to the present invention;
图2为图1中患者的医患交互界面的示意图;2 is a schematic diagram of a doctor-patient interaction interface of the patient in FIG. 1;
图3为图1中医生的医患交互界面的示意图;3 is a schematic diagram of a doctor's doctor-patient interaction interface of FIG. 1;
图4为图1中健康档案的示意图;Figure 4 is a schematic view of the health file of Figure 1;
图5为本发明基于健康管理的线上医患交互系统第二实施例的功能模块示意图;5 is a schematic diagram of functional modules of a second embodiment of an online doctor-patient interaction system based on health management according to the present invention;
图6为本发明交互方法一实施例的流程示意图。FIG. 6 is a schematic flowchart diagram of an embodiment of an interaction method according to the present invention.
本发明目的的实现、功能特点及优点将结合实施例,参照附图做进一步说明。The implementation, functional features, and advantages of the present invention will be further described in conjunction with the embodiments.
具体实施方式detailed description
应当理解,此处所描述的具体实施例仅仅用以解释本发明,并不用于限定本发明。It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
本发明提供一种基于健康管理的线上医患交互系统,参照图1,在一实施例中,该基于健康管理的线上医患交互系统包括第一终端10、第二终端20及服务平台30,其中:The present invention provides an online doctor-patient interaction system based on health management. Referring to FIG. 1 , in an embodiment, the health management-based online doctor-patient interaction system includes a first terminal 10, a second terminal 20, and a service platform. 30, where:
第一终端10与所述第二终端20交互,用于通过信息获取界面发送提示患者录入病患信息的提示信息,并显示获取的所述病患信息;The first terminal 10 interacts with the second terminal 20 to send prompt information for prompting the patient to enter the patient information through the information acquisition interface, and display the acquired patient information;
第二终端20与所述第一终端10交互,用于接收患者根据所述提示信息在输入界面录入的病患信息;The second terminal 20 interacts with the first terminal 10 to receive patient information entered by the patient on the input interface according to the prompt information;
服务平台30,用于根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。The service platform 30 is configured to extract, according to the keyword preset in the prompt information, feature information corresponding to the keyword in the patient information, and add the feature information to the health file of the patient. The location corresponding to the keyword is saved.
本实施例中,第二终端20及第一终端10可以是电脑或者手机等;第一终端10为医生客户端,第二终端20为病患客户端。In this embodiment, the second terminal 20 and the first terminal 10 may be a computer or a mobile phone, etc.; the first terminal 10 is a doctor client, and the second terminal 20 is a patient client.
患者通过第二终端20输入自己的帐号,第二终端20通过该账号登录服务平台30的医患交互系统,患者点击医患交互系统进入输入界面,如图2所示,第二终端20显示的输入界面包括:“我的健康档案”、“联系医生”、“上传数据”等按钮。进入输入界面后,患者在输入界面上点击“联系医生”按钮时,等待第一终端10的响应,第一终端10响应后,患者可通过第二终端20及第一终端10与医生进行交互。The patient inputs the user's account through the second terminal 20, and the second terminal 20 logs into the doctor-patient interaction system of the service platform 30 through the account, and the patient clicks on the doctor-patient interaction system to enter the input interface, as shown in FIG. 2, the second terminal 20 displays The input interface includes: "My Health File", "Contact Doctor", "Upload Data" and other buttons. After entering the input interface, the patient waits for the response of the first terminal 10 when clicking the "contact doctor" button on the input interface. After the first terminal 10 responds, the patient can interact with the doctor through the second terminal 20 and the first terminal 10.
医生通过第一终端10输入自己的帐号后登录服务平台30的医患交互系统,进入信息获取界面,如图3所示,第一终端10上显示的信息获取界面包括“搜索引擎”、“患者列表”、“健康档案及“联系患者”按钮。第一终端10向第二终端20发送提示患者录入病患信息的提示信息,并接收及显示从第二终端20获取的病患信息。After the first terminal 10 enters its own account, the doctor logs in to the doctor-patient interaction system of the service platform 30 to enter the information acquisition interface. As shown in FIG. 3, the information acquisition interface displayed on the first terminal 10 includes a "search engine" and a "patient. The list "", the "health file" and the "contact patient" button. The first terminal 10 transmits to the second terminal 20 the prompt information prompting the patient to enter the patient information, and receives and displays the patient information acquired from the second terminal 20.
本实施例中,在交互过程中,第一终端10通过用于与第二终端20交互的信息获取界面向第二终端20发送提示信息,以提示用户输入相应的病患信息;第二终端20接收第一终端10的发送的提示信息并显示于输入界面上,患者根据提示信息输入相应的病患信息,第二终端20接收患者所回应的病患信息并显示。第二终端20获取患者的病患信息的方式包括但不限定于通过文字、语音、视频及扫描等方式,例如由患者与医生之间通过文字、语音、视频的方式向医生描述自己的不适、报告治疗执行的情况、向医生提出自己的疑问或要求等,患者也可通过扫描的方式将医学资料图片等数据发送给医生等。In the embodiment, the first terminal 10 sends the prompt information to the second terminal 20 through the information acquisition interface for interacting with the second terminal 20 to prompt the user to input the corresponding patient information; the second terminal 20 Receiving the prompt information of the first terminal 10 and displaying it on the input interface, the patient inputs the corresponding patient information according to the prompt information, and the second terminal 20 receives the patient information that the patient responds and displays. The manner in which the second terminal 20 acquires patient information of the patient includes, but is not limited to, by text, voice, video, and scanning, for example, by the patient and the doctor, describing the discomfort to the doctor by means of text, voice, or video. Reporting the implementation of treatment, asking your doctor for your own questions or requests, etc., patients can also send data such as medical information pictures to doctors by scanning.
本实施例中,提示信息为医生通过第一终端10的信息获取界面所输入的信息,或为在第一终端10中预置的信息,在与第二终端20进行交互时,按照预设的顺序和时间间隔所发送至第二终端20。例如医生随机向患者询问年龄及职业时,医生可通过第一终端10的信息获取界面输入“您的年龄是多少?”、“您的职业是什么?”两条提示信息;当然医生也可以在一条提示信息中输入多个问题,如在一条提示信息中输入“您的姓名、年龄、职业”,而患者在回答时则按顺序进行输入;本实施例中,也可按照第一终端10中所预置的提示信息,按预设的顺序自动发送提示信息,例如按顺序向用户发送“您的姓名是什么?”、“您的年龄是多少?”、“您的职业是什么?”等一系列的提示信息。同时,需要对提示信息发送的时间间隔进行设置,以保证用户有充足的时间能够回答上一个提示信息所对应的问题,该时间间隔可以设置为30s或1分钟。In this embodiment, the prompt information is the information input by the doctor through the information acquisition interface of the first terminal 10, or the information preset in the first terminal 10, and when interacting with the second terminal 20, according to the preset The sequence and time interval are sent to the second terminal 20. For example, when the doctor randomly asks the patient about the age and occupation, the doctor can input two words "What is your age?" and "What is your occupation?" through the information acquisition interface of the first terminal 10; of course, the doctor can also A plurality of questions are input in a prompt message, for example, "Your name, age, occupation" is input in a prompt message, and the patient inputs in order when answering the answer; in this embodiment, the first terminal 10 can also be used. The preset prompt information automatically sends prompt information in a preset order, for example, “What is your name?”, “What is your age?”, “What is your occupation?”, etc. A series of tips. At the same time, the time interval for sending the prompt information needs to be set to ensure that the user has sufficient time to answer the question corresponding to the previous prompt information, and the time interval can be set to 30s or 1 minute.
服务平台30通过医患交互系统可直接获取第一终端10的提示信息及第二终端20的病患信息,根据所述提示信息的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。例如,提示信息为“您的年龄是多少”,该提示信息中的关键字则为“年龄”,因此在提取特征信息时,便会提取病患信息中包括数字的信息作为特征信息;或,提示信息为“您的职业是什么”,该提示信息中的关键字则为“职业”,在提取特征信息时便会提取病患信息中与职业相关的信息作为特征信息;如一条提示信息中包含多个关键字,则在提取特征信息时,可按关键字的顺序提取相对应的特征信息,例如提示信息为“您的姓名、年龄、职业”,该提示信息的关键字即为“姓名、年龄、职业”,在提取特征信息中按顺序提取病患信息中与名字相关的信息、包括数字的信息以及与职业相关的信息作为特征信息。The service platform 30 can directly obtain the prompt information of the first terminal 10 and the patient information of the second terminal 20 through the doctor-patient interaction system, and extract the keyword and the keyword in the patient information according to the keyword of the prompt information. Corresponding feature information is added to the location of the patient's health file corresponding to the keyword and saved. For example, the prompt information is “How old is your age”, and the keyword in the prompt information is “age”, so when the feature information is extracted, the information including the number in the patient information is extracted as the feature information; or The prompt message is “What is your occupation?”, the keyword in the prompt information is “occupation”, and when the feature information is extracted, the information related to the occupation in the patient information is extracted as the feature information; When multiple keywords are included, when the feature information is extracted, the corresponding feature information may be extracted in the order of the keywords, for example, the prompt information is “your name, age, occupation”, and the keyword of the prompt information is “name” , age, occupation", in the extracted feature information, the information related to the name in the patient information, the information including the number, and the information related to the occupation are extracted as the feature information in order.
本实施例中,服务平台30在提取特征信息时,对输入的病患信息进行合法性判断,如在病患信息中找不到与提示信息相对应的特征信息时,则再发送一遍提示信息,供患者重新输入病患信息,或提示该病患信息输入有误。例如,提示信息为“您的年龄是多少”,而在病患信息中未找到包含数字的相关信息,则认为该条病患信息是不合法的信息。In this embodiment, when the feature information is extracted, the service platform 30 determines the legality of the input patient information. If the feature information corresponding to the prompt information is not found in the patient information, the information is sent again. For the patient to re-enter the patient information, or to indicate that the patient information is entered incorrectly. For example, if the prompt message is "Your age is what", and the relevant information containing the number is not found in the patient information, the patient information is considered to be illegal information.
本实施例中,如患者通过第二终端20输入病患信息前,未接收到第一终端10发送的提示信息,则服务平台30判定该条病患信息为无效信息,忽略该信息,不提取其中的特征信息。此外,如医生在某一次与患者交互时,需要获取该患者的个人信息,则可直接向服务平台30发送请求,从服务平台30的注册信息中,获取该患者在注册时的个人信息。In this embodiment, if the patient does not receive the prompt information sent by the first terminal 10 before the patient inputs the patient information through the second terminal 20, the service platform 30 determines that the patient information is invalid information, ignores the information, and does not extract. Characteristic information. In addition, if the doctor needs to obtain the personal information of the patient when interacting with the patient at a certain time, the request can be directly sent to the service platform 30, and the personal information of the patient at the time of registration can be obtained from the registration information of the service platform 30.
第一终端10的信息获取界面与第二终端20的输入界面中的“健康档案”中均包括患者既往病史中的病情描述信息、诊断信息、使用药物信息及对诊断信息的评估结果。医生及患者均可以点击“健康档案”按钮获取患者对应的健康档案并显示,该健康档案内容是只读,不能进行编辑。如图4所示,健康档案中包括患者的个人信息、服务记录、数据曲线及医学影像等等。在健康档案的服务记录中包括:患者既往病史中的病情描述信息、诊断信息、使用药物信息及对诊断信息的评估结果等等。Both the information acquisition interface of the first terminal 10 and the "health file" in the input interface of the second terminal 20 include condition description information, diagnostic information, medication information, and evaluation results of the diagnosis information in the patient's past medical history. Both the doctor and the patient can click on the “Health File” button to obtain the health record corresponding to the patient and display that the health file content is read-only and cannot be edited. As shown in Figure 4, the health file includes the patient's personal information, service records, data curves, and medical images. The service records of the health record include: description information of the patient's past medical history, diagnostic information, information on the use of drugs, and evaluation results of the diagnostic information.
其中,个人信息中记录有患者的姓名、性别、年龄、职业等信息数据曲线由患者上传生理数据后生成,包括体温、脉搏、血糖、血压等生理数据曲线等,从记录之日起到停止服务为止,多个不同的生理数据曲线可在一个生理数据曲线界面显示,在生理数据曲线界面中,对于生理数据曲线中不在健康范围内等的异常数据进行区分以示提醒,例如以不同颜色或突出显示进行区分以提醒,并且在该生理数据曲线给出相应的建议等;另外,如果是患者的慢性病的一些生理数据曲线,则需要患者定期将相关的生理数据上传生成生理数据曲线,通过分析生理数据曲线,并在发生异常时提醒患者。Among them, the personal information contains the patient's name, gender, age, occupation and other information data curves generated by the patient after uploading physiological data, including body temperature, pulse, blood glucose, blood pressure and other physiological data curves, etc., from the date of recording to the end of service Up to now, a plurality of different physiological data curves can be displayed on a physiological data curve interface, and in the physiological data curve interface, abnormal data such as not in the healthy range of the physiological data curve are distinguished to indicate a reminder, for example, in different colors or prominent The display is differentiated to remind, and the corresponding suggestion is given in the physiological data curve; in addition, if it is some physiological data curve of the patient's chronic disease, the patient is required to periodically upload the relevant physiological data to generate a physiological data curve, by analyzing the physiological Data curve and alert the patient when an abnormality occurs.
服务记录包括首次记录即后续的服务记录,首次记录是医生第一次接待患者了解到的与健康相关的历史及当时的健康状况记录,包括个人成长史、家族史等,后续的服务记录是医生第二次及以后每一次联系患者的所有记录,内容包括日期、客户叙述、医生评估、干预计划、阶段总结(月报),可上下滚动、可关键字检索。The service record includes the first record, that is, the subsequent service record. The first record is the health-related history and current health record that the doctor received for the first time, including personal growth history, family history, etc. The follow-up service record is the doctor. All records of the second and subsequent contact with the patient, including date, customer description, doctor evaluation, intervention plan, stage summary (monthly report), scroll up and down, keyword search.
医学图像由用户通过第二终端20上传,上传的信息包括上传日期、检查项目、图片附件等,例如由患者拍下图片并点击联系医生界面下端的上传按钮,将医学图像传送至第一终端10。The medical image is uploaded by the user through the second terminal 20. The uploaded information includes an upload date, an inspection item, a picture attachment, and the like. For example, the patient takes a picture and clicks the upload button at the lower end of the contact doctor interface to transmit the medical image to the first terminal 10. .
医生与患者进行交互可同样通过文字、语音、视频等方式,包括根据病患信息回答患者的问题、对患者进行用药指导、提供最佳饮食及运动方案、介绍中医养生知识、帮助患者养成良好的生活习惯等等,从而减少疾病发生,促进已患疾病康复。The doctor can interact with the patient through text, voice, video, etc., including answering the patient's questions based on the patient information, giving medication guidance to the patient, providing the best diet and exercise program, introducing TCM health knowledge, and helping the patient develop well. The habits of life and so on, thereby reducing the incidence of disease and promoting the recovery of already suffering from the disease.
本实施例中,服务平台30通过医患交互系统可直接获取第一终端10的提示信息及第二终端20的病患信息,根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。In this embodiment, the service platform 30 can directly obtain the prompt information of the first terminal 10 and the patient information of the second terminal 20 through the doctor-patient interaction system, and extract the patient according to the keyword preset in the prompt information. The feature information corresponding to the keyword in the information is added to the location corresponding to the keyword in the health file of the patient and saved.
另外,服务平台30还同时提取医生向患者反馈的相关的评估结果和指导建议等,将所提取的评估结果和指导建议保存至健康档案中对应的位置。In addition, the service platform 30 also extracts relevant evaluation results and guidance suggestions that the doctors feed back to the patient, and saves the extracted evaluation results and guiding suggestions to corresponding positions in the health file.
优选地,服务平台30将所提取的特征信息以及该特征信息所添加在健康档案中对应位置后的信息发送给第一终端10,由医生进行确认,此时医生可对所接收到的信息进行编辑,即可修改、添加或删除相应的内容,在医生确认后通过第一终端10返回至服务平台30,服务平台30才将提取的特征信息保存至健康档案中对应的位置。Preferably, the service platform 30 sends the extracted feature information and the information that the feature information is added to the corresponding location in the health file to the first terminal 10, and is confirmed by the doctor, and the doctor can perform the received information. After editing, the corresponding content can be modified, added or deleted, and returned to the service platform 30 through the first terminal 10 after the doctor confirms, and the service platform 30 saves the extracted feature information to the corresponding position in the health file.
本实施例将计算机网络技术与医患交互结合,形成医患交互的健康管理系统,实现医患交互的远程服务,医患交互不受时间地点的限制,医患之间可随时联系互动。In this embodiment, the computer network technology is combined with the doctor-patient interaction to form a health management system for doctor-patient interaction, and a remote service for doctor-patient interaction is realized, and the doctor-patient interaction is not restricted by time and place, and the doctor-patient can be contacted and interacted at any time.
本实施例的服务平台30通过第二终端20及第一终端10收集到的患者的病患信息、与患者健康相关的医学资料、医生给患者的指导建议、医生对患者病情的评估结果等信息,并在服务平台30上自动形成完整的、动态的电子健康档案,医生能更全面地掌握患者的健康状况,患者也可以及时、充分了解自己的健康状况和医生的服务质量。本实施例将医患服务的过程、健康档案的管理等整合在一个医患交互的平台,能够减少患者往返医院就医的次数,节省时间并提高就医效率,提高服务质量。The patient platform information of the patient collected by the second terminal 20 and the first terminal 10, the medical information related to the patient's health, the guidance advice given by the doctor to the patient, and the evaluation result of the doctor's condition on the patient's condition are obtained by the service platform 30 of the present embodiment. And automatically form a complete and dynamic electronic health record on the service platform 30, the doctor can more fully grasp the health status of the patient, and the patient can timely and fully understand his health status and the quality of the doctor's service. In this embodiment, the process of doctor-patient service and the management of health files are integrated into a platform for doctor-patient interaction, which can reduce the number of times patients go to and from the hospital, save time, improve medical efficiency, and improve service quality.
在一优选的实施例中,如图5所示,在上述图1的实施例的基础上,基于健康管理的线上医患交互系统还包括体检设备40:In a preferred embodiment, as shown in FIG. 5, based on the embodiment of FIG. 1 above, the online management system based on health management further includes a physical examination device 40:
体检设备40用于采集患者的生理数据;在与所述第二终端20建立无线连接后,将所述生理数据发送给所述第二终端20,以供所述第二终端20将所述生理数据发送给所述第一终端10,服务平台30同样可获取到该部分生理数据,并形成健康档案的一部分;The physical examination device 40 is configured to collect physiological data of the patient; after establishing a wireless connection with the second terminal 20, transmitting the physiological data to the second terminal 20, for the second terminal 20 to perform the physiological The data is sent to the first terminal 10, and the service platform 30 can also obtain the part of the physiological data and form part of the health file;
本实施例中,体检设备40可以是穿戴式或非穿戴式的,体检设备40上具有无线通信模块,例如为蓝牙模块或者红外模块等,利用体检设备40检测患者的生理数据,生理数据包括但不限于体温数据、脉搏数据、血糖数据及血压数据等,然后利用无线模块与第二终端20建立无线连接,将检测到的生理数据发送给第二终端20,第二终端20将所述生理数据发送给所述第一终端10,医生可以在第一终端10上查看患者的生理数据,并可结合生理数据、患者的健康档案及患者信息给予患者反馈信息。本实施例的医患交互系统结合体检设备40,可提高医患交互系统的实用性,提高服务质量。In this embodiment, the physical examination device 40 may be wearable or non-wearable. The physical examination device 40 has a wireless communication module, such as a Bluetooth module or an infrared module. The physical examination device 40 detects the physiological data of the patient, and the physiological data includes It is not limited to the body temperature data, the pulse data, the blood glucose data, the blood pressure data, and the like, and then establishes a wireless connection with the second terminal 20 by using the wireless module, and transmits the detected physiological data to the second terminal 20, and the second terminal 20 sets the physiological data. Sending to the first terminal 10, the doctor can view the physiological data of the patient on the first terminal 10, and can provide feedback information to the patient in combination with the physiological data, the health record of the patient, and the patient information. The doctor-patient interaction system of the embodiment combined with the physical examination device 40 can improve the practicability of the doctor-patient interaction system and improve the service quality.
在一优选的实施例中,在上述图1的实施例的基础上,本实施例的第二终端20还用于获取患者的个人信息,将所述个人信息发送给所述第一终端10;所述服务平台30还用于根据患者的个人信息生成初始健康档案并存储。In a preferred embodiment, based on the embodiment of FIG. 1 above, the second terminal 20 of the present embodiment is further configured to acquire personal information of the patient, and send the personal information to the first terminal 10; The service platform 30 is further configured to generate an initial health file based on the patient's personal information and store it.
本实施例中,患者在第一次通过医患交互系统进行就医时,通过第二终端20发送患者的个人信息至第一终端10,第一终端10接收到患者的个人信息并显示,服务平台30根据个人信息生成初始健康档案并存储。患者在后续的就医中,医生可直接从服务平台30上下载患者的初始健康档案,并随着患者就医的次数不断地进行更新。在初次生成患者的健康档案时,将有价值的数据,如阳性体征、异常数据和第一次诊断时相关的阴性体征,自动生成病历小结,以方便在往后与该患者进行交互或为其诊断时,可参考病历小结。In this embodiment, when the patient seeks medical treatment through the doctor-patient interaction system for the first time, the second terminal 20 transmits the personal information of the patient to the first terminal 10, and the first terminal 10 receives the personal information of the patient and displays the service platform. 30 Generate an initial health record based on personal information and store it. In the subsequent medical visit, the doctor can download the patient's initial health record directly from the service platform 30, and continuously update as the patient seeks medical treatment. When the patient's health record is first generated, valuable data, such as positive signs, abnormal data, and negative signs associated with the first diagnosis, automatically generate a medical record summary to facilitate interaction with the patient in the future or For diagnosis, refer to the medical record summary.
本实施例在服务平台30上自动形成完整的、动态的电子健康档案,医生能更全面地掌握患者的健康状况,患者也可以及时、充分了解自己的健康状况和医生的服务质量。In this embodiment, a complete and dynamic electronic health record is automatically formed on the service platform 30, and the doctor can more comprehensively grasp the health status of the patient, and the patient can timely and fully understand his or her health condition and the quality of service of the doctor.
在一优选的实施例中,在上述图1的实施例的基础上,患者还可以通过第二终端20从服务平台30下载健康档案并显示,供患者随时进行查看,医生也可通过第一终端10从服务平台30下载健康档案并显示,供医生进行查看及参考。In a preferred embodiment, on the basis of the embodiment of FIG. 1 above, the patient can also download the health file from the service platform 30 through the second terminal 20 and display it for the patient to view at any time, and the doctor can also pass the first terminal. 10 Download the health file from the service platform 30 and display it for viewing and reference by the doctor.
另外,服务平台30还可对不同患者的健康档案进行统计及分类整理,并建立健康数据库,以供后续的查询或者研究之用。In addition, the service platform 30 can also perform statistics and classification on the health records of different patients, and establish a health database for subsequent inquiry or research.
本发明还提供一种应用于上述的基于健康管理的线上医患交互系统的交互方法,如图6所示,在一实施例中,该交互方法包括:The present invention also provides an interaction method for the above-mentioned health management-based online doctor-patient interaction system. As shown in FIG. 6, in an embodiment, the interaction method includes:
步骤S101,第一终端与第二终端交互,所述第一终端通过信息获取界面发送提示患者录入病患信息的提示信息,并显示获取的所述病患信息;Step S101: The first terminal interacts with the second terminal, and the first terminal sends the prompt information prompting the patient to enter the patient information through the information obtaining interface, and displays the obtained patient information;
步骤S102,所述第二终端与所述第一终端交互,所述第二终端接收患者根据所述提示信息在输入界面录入的病患信息;Step S102, the second terminal interacts with the first terminal, and the second terminal receives patient information entered by the patient on the input interface according to the prompt information;
本实施例中,第一终端及第二终端可以是电脑或者手机等;第一终端为医生客户端,第二终端为病患客户端。In this embodiment, the first terminal and the second terminal may be a computer or a mobile phone, etc.; the first terminal is a doctor client, and the second terminal is a patient client.
患者通过第二终端输入自己的帐号,第二终端通过该账号登录服务平台的医患交互系统,患者点击医患交互系统进入输入界面,如图2所示,第二终端显示的输入界面包括:“我的健康档案”、“联系医生”、“上传数据”等按钮。The patient inputs his/her own account through the second terminal, and the second terminal logs into the doctor-patient interaction system of the service platform through the account, and the patient clicks on the doctor-patient interaction system to enter the input interface. As shown in FIG. 2, the input interface displayed by the second terminal includes: "My Health File", "Contact Doctor", "Upload Data" and other buttons.
进入输入界面后,患者在输入界面上点击“联系医生”按钮时,等待第一终端的响应,第一终端响应后,患者可通过第二终端及第一终端与医生进行交互。After entering the input interface, the patient waits for the response of the first terminal when clicking the "contact doctor" button on the input interface, and after the first terminal responds, the patient can interact with the doctor through the second terminal and the first terminal.
医生通过第一终端输入自己的帐号后登录服务平台的医患交互系统,进入信息获取界面,如图3所示,第一终端上显示的信息获取界面包括“搜索引擎”、“患者列表”、“健康档案及“联系患者”按钮。第一终端向第二终端发送提示患者录入病患信息的提示信息,并接收及显示从第二终端获取的病患信息。After entering the account of the first terminal, the doctor logs in to the doctor-patient interaction system of the service platform and enters the information acquisition interface. As shown in FIG. 3, the information acquisition interface displayed on the first terminal includes a “search engine” and a “patient list”. The health file and the "contact patient" button. The first terminal sends a prompt message prompting the patient to enter the patient information to the second terminal, and receives and displays the patient information acquired from the second terminal.
本实施例中,在交互过程中,第一终端通过用于与第二终端交互的信息获取界面向第二终端发送提示信息,以提示用户输入相应的病患信息;第二终端接收第一终端的发送的提示信息并显示于输入界面上,患者根据提示信息输入相应的病患信息,第二终端接收患者所回应的病患信息并显示。第二终端获取患者的病患信息的方式包括但不限定于通过文字、语音、视频及扫描等方式,例如由患者与医生之间通过文字、语音、视频的方式向医生描述自己的不适、报告治疗执行的情况、向医生提出自己的疑问或要求等,患者也可通过扫描的方式将医学资料图片等数据发送给医生等。In this embodiment, in the interaction process, the first terminal sends the prompt information to the second terminal through the information acquisition interface for interacting with the second terminal, so as to prompt the user to input the corresponding patient information; the second terminal receives the first terminal. The sent prompt information is displayed on the input interface, the patient inputs the corresponding patient information according to the prompt information, and the second terminal receives the patient information that the patient responds and displays. The manner in which the second terminal acquires patient information of the patient includes, but is not limited to, text, voice, video, and scanning, for example, the patient and the doctor describe the discomfort and report to the doctor through text, voice, and video. The patient can also send data such as medical information pictures to the doctor by scanning, etc., by submitting his or her own questions or requests to the doctor.
本实施例中,提示信息为医生通过第一终端的信息获取界面所输入的信息,或为在第一终端中预置的信息,在与第二终端进行交互时,按照预设的顺序和时间间隔所发送至第二终端。例如医生随机向患者询问年龄及职业时,医生可通过第一终端的信息获取界面输入“您的年龄是多少?”、“您的职业是什么?”两条提示信息;当然医生也可以在一条提示信息中输入多个问题,如在一条提示信息中输入“您的姓名、年龄、职业”,而患者在回答时则按顺序进行输入;本实施例中,也可按照第一终端中所预置的提示信息,按预设的顺序自动发送提示信息,例如按顺序向用户发送“您的姓名是什么?”、“您的年龄是多少?”、“您的职业是什么?”等一系列的提示信息。同时,需要对提示信息发送的时间间隔进行设置,以保证用户有充足的时间能够回答上一个提示信息所对应的问题,该时间间隔可以设置为30s或1分钟。In this embodiment, the prompt information is information input by the doctor through the information acquisition interface of the first terminal, or information preset in the first terminal, and when interacting with the second terminal, according to a preset sequence and time The interval is sent to the second terminal. For example, when the doctor randomly asks the patient about the age and occupation, the doctor can input the message “What is your age?” and “What is your occupation?” through the information acquisition interface of the first terminal; of course, the doctor can also Enter multiple questions in the prompt information, such as entering "your name, age, occupation" in a prompt message, and the patient inputs in order when answering; in this embodiment, it may also be pre-predicted in the first terminal. The prompt message is automatically sent in the preset order, for example, "What is your name?", "What is your age?", "What is your occupation?", etc., in order. Tip message. At the same time, the time interval for sending the prompt information needs to be set to ensure that the user has sufficient time to answer the question corresponding to the previous prompt information, and the time interval can be set to 30s or 1 minute.
服务平台通过医患交互系统可直接获取第一终端的提示信息及第二终端的病患信息,根据所述提示信息的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。例如,提示信息为“您的年龄是多少”,该提示信息中的关键字则为“年龄”,因此在提取特征信息时,便会提取病患信息中包括数字的信息作为特征信息;或,提示信息为“您的职业是什么”,该提示信息中的关键字则为“职业”,在提取特征信息时便会提取病患信息中与职业相关的信息作为特征信息;如一条提示信息中包含多个关键字,则在提取特征信息时,可按关键字的顺序提取相对应的特征信息,例如提示信息为“您的姓名、年龄、职业”,该提示信息的关键字即为“姓名、年龄、职业”,在提取特征信息中按顺序提取病患信息中与名字相关的信息、包括数字的信息以及与职业相关的信息作为特征信息。The service platform can directly obtain the prompt information of the first terminal and the patient information of the second terminal through the doctor-patient interaction system, and extract the feature corresponding to the keyword in the patient information according to the keyword of the prompt information. Information, adding the feature information to a location in the patient's health file corresponding to the keyword and saving. For example, the prompt information is “How old is your age”, and the keyword in the prompt information is “age”, so when the feature information is extracted, the information including the number in the patient information is extracted as the feature information; or The prompt message is “What is your occupation?”, the keyword in the prompt information is “occupation”, and when the feature information is extracted, the information related to the occupation in the patient information is extracted as the feature information; When multiple keywords are included, when the feature information is extracted, the corresponding feature information may be extracted in the order of the keywords, for example, the prompt information is “your name, age, occupation”, and the keyword of the prompt information is “name” , age, occupation", in the extracted feature information, the information related to the name in the patient information, the information including the number, and the information related to the occupation are extracted as the feature information in order.
本实施例中,服务平台在提取特征信息时,对输入的病患信息进行合法性判断,如在病患信息中找不到与提示信息相对应的特征信息时,则再发送一遍提示信息,供患者重新输入病患信息,或提示该病患信息输入有误。例如,提示信息为“您的年龄是多少”,而在病患信息中未找到包含数字的相关信息,则认为该条病患信息是不合法的信息。In this embodiment, when the service platform extracts the feature information, the legality of the input patient information is determined. If the feature information corresponding to the prompt information is not found in the patient information, the prompt information is sent again. For the patient to re-enter the patient information, or to indicate that the patient information is entered incorrectly. For example, if the prompt message is "Your age is what", and the relevant information containing the number is not found in the patient information, the patient information is considered to be illegal information.
本实施例中,如患者通过第二终端输入病患信息前,未接收到第一终端发送的提示信息,则服务平台判定该条病患信息为无效信息,忽略该信息,不提取其中的特征信息。此外,如医生在某一次与患者交互时,需要获取该患者的个人信息,则可直接向服务平台发送请求,从服务平台的注册信息中,获取该患者在注册时的个人信息。In this embodiment, if the patient does not receive the prompt information sent by the first terminal before the patient inputs the patient information through the second terminal, the service platform determines that the patient information is invalid information, ignores the information, and does not extract the feature. information. In addition, if the doctor needs to obtain the personal information of the patient when interacting with the patient at a certain time, the request may be directly sent to the service platform, and the personal information of the patient at the time of registration may be obtained from the registration information of the service platform.
第一终端的信息获取界面与第二终端的输入界面中的“健康档案”中均包括患者既往病史中的病情描述信息、诊断信息、使用药物信息及对诊断信息的评估结果。医生及患者均可以点击“健康档案”按钮获取患者对应的健康档案并显示,该健康档案内容是只读,不能进行编辑。如图4所示,健康档案中包括患者的个人信息、服务记录、数据曲线及医学影像等等。在健康档案的服务记录中包括:患者既往病史中的病情描述信息、诊断信息、使用药物信息及对诊断信息的评估结果等等。本实施例中,在初次生成患者的健康档案时,将有价值的数据,如阳性体征、异常数据和第一次诊断时相关的阴性体征,自动生成病历小结,以方便在往后与该患者进行交互或为其诊断时,可参考病历小结。The "health file" in the information acquisition interface of the first terminal and the input interface of the second terminal include the condition description information, the diagnosis information, the use drug information, and the evaluation result of the diagnosis information in the patient's past medical history. Both the doctor and the patient can click on the “Health File” button to obtain the health record corresponding to the patient and display that the health file content is read-only and cannot be edited. As shown in Figure 4, the health file includes the patient's personal information, service records, data curves, and medical images. The service records of the health record include: description information of the patient's past medical history, diagnostic information, information on the use of drugs, and evaluation results of the diagnostic information. In this embodiment, when the patient's health record is first generated, valuable data, such as positive signs, abnormal data, and negative signs associated with the first diagnosis, are automatically generated to automatically generate a medical record summary to facilitate subsequent administration to the patient. Refer to the medical record summary when interacting or diagnosing it.
其中,个人信息中记录有患者的姓名、性别、年龄、职业等信息数据曲线由患者上传生理数据后生成,包括体温、脉搏、血糖、血压等生理数据曲线等,从记录之日起到停止服务为止,多个不同的生理数据曲线可在一个生理数据曲线界面显示,在生理数据曲线界面中,对于生理数据曲线中不在健康范围内等的异常数据进行区分以示提醒,例如以不同颜色或突出显示进行区分以提醒,并且在该生理数据曲线给出相应的建议等;另外,如果是患者的慢性病的一些生理数据曲线,则需要患者定期将相关的生理数据上传生成生理数据曲线,通过分析生理数据曲线,并在发生异常时提醒患者。Among them, the personal information contains the patient's name, gender, age, occupation and other information data curves generated by the patient after uploading physiological data, including body temperature, pulse, blood glucose, blood pressure and other physiological data curves, etc., from the date of recording to the end of service Up to now, a plurality of different physiological data curves can be displayed on a physiological data curve interface, and in the physiological data curve interface, abnormal data such as not in the healthy range of the physiological data curve are distinguished to indicate a reminder, for example, in different colors or prominent The display is differentiated to remind, and the corresponding suggestion is given in the physiological data curve; in addition, if it is some physiological data curve of the patient's chronic disease, the patient is required to periodically upload the relevant physiological data to generate a physiological data curve, by analyzing the physiological Data curve and alert the patient when an abnormality occurs.
服务记录包括首次记录即后续的服务记录,首次记录是医生第一次接待患者了解到的与健康相关的历史及当时的健康状况记录,包括个人成长史、家族史等,后续的服务记录是医生第二次及以后每一次联系患者的所有记录,内容包括日期、客户叙述、医生评估、干预计划、阶段总结(月报),可上下滚动、可关键字检索。The service record includes the first record, that is, the subsequent service record. The first record is the health-related history and current health record that the doctor received for the first time, including personal growth history, family history, etc. The follow-up service record is the doctor. All records of the second and subsequent contact with the patient, including date, customer description, doctor evaluation, intervention plan, stage summary (monthly report), scroll up and down, keyword search.
医学图像由用户通过第二终端上传,上传的信息包括上传日期、检查项目、图片附件等,例如由患者拍下图片并点击联系医生界面下端的上传按钮,将医学图像传送至第一终端。The medical image is uploaded by the user through the second terminal, and the uploaded information includes an upload date, an inspection item, a picture attachment, and the like. For example, the patient takes a picture and clicks an upload button at the lower end of the contact doctor interface to transmit the medical image to the first terminal.
医生与患者进行交互可同样通过文字、语音、视频等方式,包括根据病患信息回答患者的问题、对患者进行用药指导、提供最佳饮食及运动方案、介绍中医养生知识、帮助患者养成良好的生活习惯等等,从而减少疾病发生,促进已患疾病康复。The doctor can interact with the patient through text, voice, video, etc., including answering the patient's questions based on the patient information, giving medication guidance to the patient, providing the best diet and exercise program, introducing TCM health knowledge, and helping the patient develop well. The habits of life and so on, thereby reducing the incidence of disease and promoting the recovery of already suffering from the disease.
步骤S103,服务平台根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。Step S103: The service platform extracts feature information corresponding to the keyword in the patient information according to the keyword preset in the prompt information, and adds the feature information to the patient's health file and the The location of the keyword and save it.
本实施例中,服务平台通过医患交互系统可直接获取第一终端的提示信息及第二终端的病患信息,根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。In this embodiment, the service platform can directly obtain the prompt information of the first terminal and the patient information of the second terminal through the doctor-patient interaction system, and extract the patient information according to the keyword preset in the prompt information. The feature information corresponding to the keyword is added to the location of the patient's health file corresponding to the keyword and saved.
另外,服务平台还同时提取医生向患者反馈的相关的评估结果和指导建议等,将所提取的评估结果和指导建议保存至健康档案中对应的位置。In addition, the service platform also extracts relevant evaluation results and guidance suggestions that the doctors feed back to the patient, and saves the extracted evaluation results and guiding suggestions to the corresponding positions in the health file.
优选地,服务平台将所提取的特征信息以及该特征信息所添加在健康档案中对应位置后的信息发送给第一终端,由医生进行确认,此时医生可对所接收到的信息进行编辑,即可修改、添加或删除相应的内容,在医生确认后通过第一终端返回至服务平台,服务平台才将提取的特征信息保存至健康档案中对应的位置。Preferably, the service platform sends the extracted feature information and the information that the feature information is added to the corresponding location in the health file to the first terminal, and the doctor confirms, and the doctor can edit the received information. The corresponding content can be modified, added or deleted, and returned to the service platform through the first terminal after the doctor confirms, and the service platform saves the extracted feature information to the corresponding position in the health file.
本实施例将计算机网络技术与医患交互结合,形成医患交互的健康管理系统,实现医患交互的远程服务,医患交互不受时间地点的限制,医患之间可随时联系互动;In this embodiment, the computer network technology is combined with the doctor-patient interaction to form a health management system for doctor-patient interaction, and a remote service for doctor-patient interaction is realized, and the doctor-patient interaction is not limited by time and place, and the doctor-patient can be contacted and interacted at any time;
本实施例通过第一终端及第二终端将收集到的患者的病患信息、与患者健康相关的医学资料、医生给患者的指导建议、医生对患者病情的评估结果等信息,并在服务平台上自动形成完整的、动态的电子健康档案,医生能更全面地掌握患者的健康状况,患者也可以及时、充分了解自己的健康状况和医生的服务质量。本实施例将医患服务的过程、健康档案的管理等整合在一个医患交互的平台,能够减少患者往返医院就医的次数,节省时间并提高就医效率,提高服务质量。In this embodiment, the collected information of the patient's patient, the medical information related to the patient's health, the guidance advice given by the doctor to the patient, the doctor's evaluation result of the patient's condition, and the like are provided on the service platform by the first terminal and the second terminal. Automatically form a complete and dynamic electronic health record, the doctor can more fully grasp the health of the patient, and the patient can timely and fully understand their health status and the quality of the doctor's service. In this embodiment, the process of doctor-patient service and the management of health files are integrated into a platform for doctor-patient interaction, which can reduce the number of times patients go to and from the hospital, save time, improve medical efficiency, and improve service quality.
在一优选的实施例中,在上述图6的实施例的基础上,交互方法还包括:体检设备采集患者的生理数据;在与所述第二终端建立无线连接后,将所述生理数据发送给所述第二终端,以供所述第二终端将所述生理数据发送给所述第一终端,服务平台同样可获取到该部分生理数据,并形成健康档案的一部分。In a preferred embodiment, based on the foregoing embodiment of FIG. 6, the interaction method further includes: the physical examination device collects physiological data of the patient; and after establishing a wireless connection with the second terminal, transmitting the physiological data. And the second terminal is configured to send the physiological data to the first terminal, and the service platform may also acquire the part of the physiological data and form part of the health file.
本实施例中,体检设备可以是穿戴式或非穿戴式的,体检设备上具有无线通信模块,例如为蓝牙模块或者红外模块等,利用体检设备检测患者的生理数据,生理数据包括但不限于体温数据、脉搏数据、血糖数据及血压数据等,然后利用无线模块与第二终端建立无线连接,将检测到的生理数据发送给第二终端,第二终端将所述生理数据发送给所述第一终端,医生可以在第一终端上查看患者的生理数据,并可结合生理数据、患者的健康档案及患者信息给予患者反馈信息。本实施例的医患交互系统结合体检设备,可提高医患交互系统的实用性,提高服务质量。In this embodiment, the physical examination device may be wearable or non-wearable. The physical examination device has a wireless communication module, such as a Bluetooth module or an infrared module, and the physical examination data is used to detect the physiological data of the patient, and the physiological data includes but is not limited to the body temperature. The data, the pulse data, the blood glucose data, the blood pressure data, and the like, and then establish a wireless connection with the second terminal by using the wireless module, and send the detected physiological data to the second terminal, where the second terminal sends the physiological data to the first At the terminal, the doctor can view the physiological data of the patient on the first terminal, and can provide feedback information to the patient in combination with the physiological data, the patient's health file, and the patient information. The doctor-patient interaction system of the embodiment combined with the physical examination equipment can improve the practicability of the doctor-patient interaction system and improve the service quality.
在一优选的实施例中,在上述步骤S101之前,交互方法还包括:所述第二终端获取患者的个人信息,将所述个人信息发送给所述第一终端;所述服务平台根据患者的个人信息生成初始健康档案并存储。In a preferred embodiment, before the step S101, the interaction method further includes: the second terminal acquiring personal information of the patient, and transmitting the personal information to the first terminal; the service platform is based on the patient Personal information generates an initial health record and stores it.
本实施例中,患者在第一次通过医患交互系统进行就医时,通过第二终端发送患者的个人信息至第一终端,第一终端接收到患者的个人信息并显示,服务平台根据个人信息生成初始健康档案并存储。患者在后续的就医中,医生可直接从服务平台上下载患者的初始健康档案,并随着患者就医的次数不断地进行更新。在初次生成患者的健康档案时,将有价值的数据,如阳性体征、异常数据和第一次诊断时相关的阴性体征,自动生成病历小结,以方便在往后与该患者进行交互或为其诊断时,可参考病历小结。In this embodiment, when the patient seeks medical treatment through the doctor-patient interaction system for the first time, the patient sends personal information of the patient to the first terminal through the second terminal, and the first terminal receives the personal information of the patient and displays the service platform according to the personal information. Generate an initial health file and store it. In the follow-up visit, the doctor can download the patient's initial health record directly from the service platform and continuously update as the patient seeks medical treatment. When the patient's health record is first generated, valuable data, such as positive signs, abnormal data, and negative signs associated with the first diagnosis, automatically generate a medical record summary to facilitate interaction with the patient in the future or For diagnosis, refer to the medical record summary.
本实施例中,患者在后续的每一次就医中,均将健康档案中有价值的数据,如阳性体征、异常数据和第一次诊断时相关的阴性体征,自动生成病历小结,以供患者及医生查阅或参考。In this embodiment, in each subsequent medical treatment, the patient automatically generates valuable medical records, such as positive signs, abnormal data, and negative signs associated with the first diagnosis, to automatically generate a medical record summary for the patient and Consult or refer to the doctor.
本实施例在服务平台上自动形成完整的、动态的电子健康档案,医生能更全面地掌握患者的健康状况,患者也可以及时、充分了解自己的健康状况和医生的服务质量。In this embodiment, a complete and dynamic electronic health record is automatically formed on the service platform, and the doctor can comprehensively grasp the health status of the patient, and the patient can timely and fully understand his or her health condition and the quality of the doctor's service.
在一优选的实施例中,患者还可以通过第二终端从服务平台下载健康档案并显示,供患者随时进行查看,医生也可通过第一终端从服务平台下载健康档案并显示,供医生进行查看及参考。In a preferred embodiment, the patient can also download the health file from the service platform through the second terminal and display it for the patient to view at any time. The doctor can also download the health file from the service platform through the first terminal and display it for the doctor to view. And reference.
另外,服务平台还可对不同患者的健康档案进行统计及分类整理,并建立健康数据库,以供后续的查询或者研究之用。 In addition, the service platform can also organize and sort out the health records of different patients and establish a health database for subsequent inquiry or research.
以上仅为本发明的优选实施例,并非因此限制本发明的专利范围,凡是利用本发明说明书及附图内容所作的等效结构或等效流程变换,或直接或间接运用在其他相关的技术领域,均同理包括在本发明的专利保护范围内。The above are only the preferred embodiments of the present invention, and are not intended to limit the scope of the invention, and the equivalent structure or equivalent process transformations made by the description of the present invention and the drawings are directly or indirectly applied to other related technical fields. The same is included in the scope of patent protection of the present invention.

Claims (15)

  1. 一种基于健康管理的线上医患交互系统,其特征在于,所述基于健康管理的线上医患交互系统包括第一终端、第二终端及服务平台,其中: An online doctor-patient interaction system based on health management, wherein the health management-based online doctor-patient interaction system comprises a first terminal, a second terminal, and a service platform, wherein:
    所述第一终端与所述第二终端交互,用于通过信息获取界面发送提示患者录入病患信息的提示信息,并显示获取的所述病患信息;The first terminal interacts with the second terminal, and is configured to send prompt information for prompting the patient to enter the patient information through the information obtaining interface, and display the acquired patient information;
    所述第二终端与所述第一终端交互,用于接收患者根据所述提示信息在输入界面录入的病患信息;The second terminal interacts with the first terminal, and is configured to receive patient information entered by the patient on the input interface according to the prompt information;
    所述服务平台,用于根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。The service platform is configured to extract feature information corresponding to the keyword in the patient information according to a keyword preset in the prompt information, and add the feature information to a health file of a patient and The location corresponding to the keyword is saved.
  2. 如权利要求1所述的基于健康管理的线上医患交互系统,其特征在于,The health management-based online doctor-patient interaction system according to claim 1, wherein
    所述第一终端还用于根据所述病患信息向所述第二终端反馈对患者病症的评估结果和指导建议;The first terminal is further configured to feed back, to the second terminal, an evaluation result and a guiding suggestion for the patient's condition according to the patient information;
    所述服务平台还用于提取所述评估结果和指导建议并保存至患者的健康档案中。The service platform is further configured to extract the evaluation result and the guiding suggestion and save it to the patient's health file.
  3. 如权利要求1所述的基于健康管理的线上医患交互系统,其特征在于,所述服务平台还用于:The health management-based online doctor-patient interaction system according to claim 1, wherein the service platform is further configured to:
    在提取所述病患信息中与所述关键字对应的特征信息时,判断所述病患信息的合法性;Determining the legality of the patient information when extracting the feature information corresponding to the keyword in the patient information;
    当所述病患信息合法时,将所提取的特征信息添加至患者的健康档案中与所述关键字对应的位置并保存;否则,所述服务平台再向所述第二终端发送提示信息以供患者重新输入病患信息,或提示所述病患信息输入有误。When the patient information is legal, the extracted feature information is added to the location corresponding to the keyword in the health file of the patient and saved; otherwise, the service platform sends the prompt information to the second terminal again. The patient may re-enter the patient information or prompt the patient information to be entered incorrectly.
  4. 如权利要求1所述的基于健康管理的线上医患交互系统,其特征在于,所述第一终端与所述第二终端之间通过文字、语音、视频的方式进行交互。The health management-based online doctor-patient interaction system according to claim 1, wherein the first terminal and the second terminal interact by means of text, voice, and video.
  5. 如权利要求1所述的基于健康管理的线上医患交互系统,其特征在于, The health management-based online doctor-patient interaction system according to claim 1, wherein
    所述服务平台还用于将添加的所述特征信息对应的内容返回至所述第一终端;The service platform is further configured to return the content corresponding to the added feature information to the first terminal;
    所述第一终端还用于接收服务平台返回的所述特征信息对应的内容,对所述进行确认。The first terminal is further configured to receive content corresponding to the feature information returned by the service platform, and confirm the foregoing.
  6. 如权利要求1所述的基于健康管理的线上医患交互系统,其特征在于,The health management-based online doctor-patient interaction system according to claim 1, wherein
    所述服务平台还用于对不同患者的健康档案进行统计及分类管理,并建立健康数据库。The service platform is also used for statistical and classified management of health records of different patients, and a health database is established.
  7. 如权利要求1所述的基于健康管理的线上医患交互系统,其特征在于,The health management-based online doctor-patient interaction system according to claim 1, wherein
    所述第一终端和第二终端还用于在登录所述服务平台后获取患者的健康档案并显示。The first terminal and the second terminal are further configured to acquire and display a health file of the patient after logging in to the service platform.
  8. 如权利要求1所述的基于健康管理的线上医患交互系统,其特征在于,The health management-based online doctor-patient interaction system according to claim 1, wherein
    所述基于健康管理的线上医患交互系统还包括体检设备,所述体检设备用于采集患者的生理数据,在与所述第二终端建立无线连接后,将所述生理数据发送给所述第二终端,以供所述第二终端将所述生理数据发送给所述第一终端;所述服务平台还用于将所述生理数据保存至患者的健康档案中。The health management-based online doctor-patient interaction system further includes a physical examination device for collecting physiological data of the patient, and after establishing a wireless connection with the second terminal, transmitting the physiological data to the a second terminal, wherein the second terminal sends the physiological data to the first terminal; the service platform is further configured to save the physiological data to a health file of the patient.
  9. 一种应用于权利要求1所述的基于健康管理的线上医患交互系统的交互方法,其特征在于,所述交互方法包括:An interaction method for applying the health management-based online doctor-patient interaction system according to claim 1, wherein the interaction method comprises:
    第一终端与第二终端交互,所述第一终端通过信息获取界面发送提示患者录入病患信息的提示信息,并显示获取的所述病患信息;The first terminal interacts with the second terminal, and the first terminal sends the prompt information prompting the patient to enter the patient information through the information obtaining interface, and displays the obtained patient information;
    第二终端与所述第一终端交互,所述第二终端接收患者根据所述提示信息在输入界面录入的病患信息;The second terminal interacts with the first terminal, and the second terminal receives patient information entered by the patient on the input interface according to the prompt information;
    服务平台根据所述提示信息中预置的关键字,提取所述病患信息中的与所述关键字对应的特征信息,将所述特征信息添加至患者的健康档案中与所述关键字对应的位置并保存。The service platform extracts feature information corresponding to the keyword in the patient information according to the keyword preset in the prompt information, and adds the feature information to the health record of the patient corresponding to the keyword Location and save.
  10. 如权利要求9所述的交互方法,其特征在于,所述交互方法还包括:The interaction method according to claim 9, wherein the interaction method further comprises:
    所述第一终端根据所述病患信息向所述第二终端反馈对患者病症的评估结果和指导建议;The first terminal feeds back the evaluation result and the guiding suggestion for the patient's condition to the second terminal according to the patient information;
    所述服务平台提取所述评估结果和指导建议并保存至患者的健康档案中。The service platform extracts the evaluation results and guidance suggestions and saves them to the patient's health file.
  11. 如权利要求9所述的交互方法,其特征在于,所述服务平台在提取所述病患信息中与所述关键字对应的特征信息时,判断所述病患信息的合法性;The interaction method according to claim 9, wherein the service platform determines the legality of the patient information when extracting feature information corresponding to the keyword in the patient information;
    当所述病患信息合法时,将所提取的特征信息添加至患者的健康档案中与所述关键字对应的位置并保存;When the patient information is legal, the extracted feature information is added to a location in the patient's health file corresponding to the keyword and saved;
    否则,所述服务平台再向所述第二终端发送提示信息以供患者重新输入病患信息,或提示所述病患信息输入有误。Otherwise, the service platform sends a prompt message to the second terminal for the patient to re-enter the patient information, or prompts that the patient information is input incorrectly.
  12. 如权利要求9所述的交互方法,其特征在于,所述第一终端与所述第二终端之间通过文字、语音、视频的方式进行交互。The interaction method according to claim 9, wherein the first terminal and the second terminal interact by means of text, voice, and video.
  13. 如权利要求9所述的交互方法,其特征在于,所述交互方法还包括:The interaction method according to claim 9, wherein the interaction method further comprises:
    所述服务平台将添加的所述特征信息对应的内容返回至所述第一终端;Returning, by the service platform, the content corresponding to the added feature information to the first terminal;
    所述第一终端接收服务平台返回的所述特征信息对应的内容,对所述进行确认。The first terminal receives the content corresponding to the feature information returned by the service platform, and confirms the content.
  14. 如权利要求9所述的交互方法,其特征在于,所述交互方法还包括:The interaction method according to claim 9, wherein the interaction method further comprises:
    所述服务平台对不同患者的健康档案进行统计及分类管理,并建立健康数据库。The service platform performs statistical and classified management on health records of different patients, and establishes a health database.
  15. 如权利要求9所述的交互方法,其特征在于,所述交互方法还包括:The interaction method according to claim 9, wherein the interaction method further comprises:
    所述第一终端和第二终端在登录所述服务平台后获取患者的健康档案并显示。The first terminal and the second terminal acquire the health file of the patient and display it after logging in to the service platform.
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