WO2016084477A1 - Dispositif de traitement d'informations, procédé de traitement d'informations, et programme - Google Patents

Dispositif de traitement d'informations, procédé de traitement d'informations, et programme Download PDF

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Publication number
WO2016084477A1
WO2016084477A1 PCT/JP2015/078029 JP2015078029W WO2016084477A1 WO 2016084477 A1 WO2016084477 A1 WO 2016084477A1 JP 2015078029 W JP2015078029 W JP 2015078029W WO 2016084477 A1 WO2016084477 A1 WO 2016084477A1
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WIPO (PCT)
Prior art keywords
user
information processing
operation instruction
processing apparatus
determination unit
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PCT/JP2015/078029
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English (en)
Japanese (ja)
Inventor
田中　勝之
石橋　義人
和俊 芹田
雅博 宇野
裕二 井手
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ソニー株式会社
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Publication of WO2016084477A1 publication Critical patent/WO2016084477A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04B—TRANSMISSION
    • H04B13/00—Transmission systems characterised by the medium used for transmission, not provided for in groups H04B3/00 - H04B11/00

Definitions

  • the present disclosure relates to an information processing apparatus, an information processing method, and a program.
  • NFC near field communication
  • Data exchange by NFC communication is performed by bringing the NFC communication interface unit of each device close to each other.
  • an operation of bringing the devices close to each other is necessary, and it is necessary to activate each device in a state where data can be exchanged.
  • the access area of the NFC communication interface section is narrow, and it is necessary to accurately bring the devices close together in order to exchange data.
  • NFC communication is usually connected by electromagnetically coupling NFC communication loop antennas provided in two communication devices to each other.
  • NFC communication loop antennas provided in two communication devices to each other.
  • each loop antenna is overlapped by about half (that is, a position where the circumference of one loop antenna is at the center of the circle of the other loop antenna)
  • almost no communication is possible. That is, when the area of the other loop antenna outside and inside the circle is almost the same as one loop antenna, the magnetic fields cancel each other, and communication becomes impossible.
  • the two loop antennas overlap each other so as to overlap by a predetermined ratio (for example, about 80%).
  • a predetermined ratio for example, about 80%
  • Patent Document 1 describes a technique that facilitates data exchange between devices by combining human body communication and NFC communication.
  • the present disclosure proposes a new and improved information processing apparatus, information processing method, and program capable of preventing a malfunction in which data is erroneously exchanged by human body communication.
  • a first operation is performed by an operation determination unit that determines a user's operation input based on a signal of an intermediary communication method that communicates via a communication medium capable of transmitting an electrical signal, and the operation determination unit.
  • a display processing unit that displays an operation instruction object for causing the user to perform a specified operation on the display unit, and after the operation instruction object is displayed, the user performs the operation instruction object.
  • an information processing apparatus is provided that includes a process execution unit that executes a process requested by the user.
  • an operation determination unit that determines a user's operation input based on a signal of an intermediary communication method that communicates via a communication medium capable of transmitting an electrical signal, and a first operation by the operation determination unit
  • the processing unit that notifies the user of an operation instruction for performing the specified operation, and the second operation performed by the user after the operation instruction matches the specified operation.
  • An information processing apparatus includes a process execution unit that executes a process requested by a user when determined by the determination unit.
  • the information processing apparatus determines a user's operation input based on a signal of an intermediary communication method that communicates via a communication medium capable of transmitting an electrical signal.
  • an operation instruction object for causing the user to perform a specified operation is displayed on the display unit, and after the operation instruction object is displayed, the user operates the operation instruction object.
  • an information processing method is provided that includes executing a process requested by the user.
  • the operation determination unit that determines the user's operation input based on the signal of the mediation communication method that communicates the computer via the communication medium capable of transmitting the electrical signal, and the operation determination unit
  • a display processing unit that displays an operation instruction object for causing the user to perform a specified operation on the display unit, and an operation instruction object after the operation instruction object is displayed
  • a program that functions as an information processing apparatus, comprising: a process execution unit that executes a process requested by the user when the operation determination unit determines that the second operation performed by the user and the designated operation match. Is provided.
  • FIG. 11 is an explanatory diagram illustrating still another example of the first operation and the second operation performed by the user in the malfunction prevention process, and illustrates an example in which a process requested by the user is executed by operation determination.
  • 11 is an explanatory diagram illustrating still another example of the first operation and the second operation performed by the user in the malfunction prevention process, and illustrates an example in which the process requested by the user is not executed due to the operation determination. It is explanatory drawing which shows the mode at the time of goods purchase with a vending machine. It is a flowchart which shows the process at the time of the goods purchase with a vending machine. It is a hardware block diagram which shows the hardware configuration of the information processing apparatus which concerns on the embodiment.
  • FIG. 1 is an explanatory diagram for explaining an overview of the malfunction prevention function of the information processing apparatus according to the present embodiment.
  • the information processing apparatus performs a malfunction prevention process for preventing a malfunction in which data is exchanged unintentionally by a user when data is exchanged between devices by human body communication.
  • data exchange is performed when a human body approaches or comes into contact between devices capable of human body communication.
  • a product is purchased at a vending machine using an electronic money service using a non-contact IC chip built in a smartphone or wearable terminal.
  • a reader / writer of a non-contact IC chip is mounted on a vending machine, the user usually makes a payment by holding a communication device incorporating the non-contact IC chip over the reader / writer of the vending machine. Can be purchased.
  • the non-contact IC chip of the communication device and the reader / writer of the vending machine via human body communication if the human body is close to or in contact with the communication device and the vending machine, these Data exchange between them becomes possible. The user can execute the settlement process without performing the operation of holding the communication device over the reader / writer of the vending machine.
  • the information processing apparatus requests an explicit operation input from the user when receiving a data exchange request through human body communication so that processing not intended by the user is not executed.
  • the information processing apparatus determines that the user intends to execute the process, and executes the process.
  • the information processing apparatus displays operation instruction information for causing the user to perform a predetermined operation by the control unit. Display in the area.
  • the user performs the second operation based on the display instruction information displayed in the display area.
  • the information processing apparatus determines whether or not the second operation of the user detected in the detection region is an operation designated by the control unit, and when the operation matches the designated operation, the information processing apparatus Execute the process.
  • the information processing apparatus when there is an operation input for causing a user to execute a predetermined process through human body communication, the information processing apparatus performs an operation instruction for determining whether the user has intentionally input the operation. Output information. As a result, it is possible to prevent the user from performing an operation input unintentionally through human body communication and causing a malfunction.
  • FIG. 2 is a functional block diagram illustrating a functional configuration of the information processing apparatus 200 according to the present embodiment.
  • FIG. 2 shows an example in which data exchange by human body communication is performed between the communication device 100 and the information processing device 200 held by the user.
  • the communication device 100 is assumed to be a device that can be held by the user, such as a mobile phone, a smartphone, or a wearable terminal. Note that the communication device 100 may be any device that can be in contact with or close to the human body when the user intends to process it, such as a necklace, a key chain, and various accessories, even if the communication device 100 is not always in contact with the human body.
  • the information processing apparatus 200 is assumed to be an apparatus installed at a predetermined location, for example, an automatic vending machine.
  • the communication device 100 exchanges with the information processing device 200 by human body communication.
  • the communication device 100 includes a human body communication unit 110, an NFC communication unit 120, a control unit 130, and a storage unit 140.
  • the human body communication unit 110 communicates with other communication devices using the human body as a communication medium. As shown in FIG. 2, the human body communication unit 110 includes a communication electrode 112, a reference electrode 114, and a human body communication transmission / reception circuit 116.
  • the communication electrode 112 is electrostatically coupled to the human body, and transmits / receives signals for human body communication using the reference electrode 114 as a reference point and using a potential difference from the reference point. For example, the communication electrode 112 transmits a signal received from the human body communication transmitting / receiving circuit 116 to the second communication device 200 via the human body. The communication electrode 112 receives a signal from the information processing apparatus 200 via the human body and supplies the signal to the human body communication transmitting / receiving circuit 116.
  • the reference electrode 114 is an electrode used as a reference point when the human body communication transmitting / receiving circuit 116 acquires a potential difference from the communication electrode 112.
  • the human body communication unit 110 transmits and receives signals for human body communication based on the potential difference between the communication electrode 112 and the reference electrode 114, but the present disclosure is not limited to such an example.
  • a signal for human body communication may be transmitted and received based on a potential difference between the circuit ground and the communication electrode.
  • the communication electrode 112 may be used as a reference electrode
  • the reference electrode 114 may be used as a communication electrode.
  • the human body communication transmitting / receiving circuit 116 generates a potential difference between the communication electrode 112 and the reference electrode 114, and transmits a signal for human body communication with another communication device.
  • the human body communication transmitting / receiving circuit 116 receives a signal transmitted from another communication device via the human body, and receives a signal using a potential difference between the communication electrode 112 and the reference electrode 114.
  • the human body communication transmitting / receiving circuit 116 generates a signal for human body communication based on an instruction from the control unit 130.
  • the human body communication transmitting / receiving circuit 116 can convert a signal for human body communication and a signal for NFC communication, and transmit / receive information to / from the NFC communication unit 120.
  • the human body communication transmitting / receiving circuit 116 can also transmit / receive information to / from other communication devices via the NFC communication unit 120.
  • the human body communication transmitting / receiving circuit 116 converts a signal supplied from an NFC communication unit 120 described later into a signal for the human body communication unit, and transmits the converted signal to another communication device via the communication electrode 112.
  • the NFC communication unit 120 transmits and receives a signal for NFC communication with the information processing apparatus 200 based on an instruction from the control unit 130.
  • the NFC communication unit 120 generates a magnetic field by sending a current to a loop antenna (both not shown) by an NFC transmission / reception circuit, and transmits a signal.
  • the NFC communication unit 120 demodulates and receives a signal in response to a change in the magnetic field generated by another communication device.
  • the NFC communication unit 120 can also transmit / receive information to / from the information processing apparatus 200 via the human body communication unit 110.
  • the NFC communication unit 120 can transmit data to other communication devices via the human body communication unit 110 by changing the load on the loop antenna according to the data to be transmitted.
  • the control unit 130 controls the operation of the communication device 100 as a whole.
  • the control unit 130 controls the human body communication unit 110 and the NFC communication unit 120.
  • the control unit 130 performs activation and stop of the human body communication unit 110 and the NFC communication unit 120, an instruction to transmit data by each communication unit, and the like.
  • the storage unit 140 stores data transmitted to and received from the information processing apparatus 200. Examples of data stored in the storage unit 140 include user information of a user who is the owner of the communication device 100, content data such as music data and image data, data related to electronic money, and the like.
  • the communication device 100 includes, for example, an output unit (not shown) that displays data and outputs sound, a band, a ring, and the like that make it easy for the user to hold the communication device 100.
  • an output unit (not shown) that displays data and outputs sound, a band, a ring, and the like that make it easy for the user to hold the communication device 100.
  • a hook or the like may be further provided.
  • the information processing apparatus 200 includes, for example, a human body communication unit 210, an NFC communication unit 220, a control unit 230, a storage unit 240, and a display unit 250.
  • the human body communication unit 210 communicates with other communication devices using the human body as a communication medium. As shown in FIG. 2, the human body communication unit 210 includes a communication electrode 212, a reference electrode 214, and a human body communication transmitting / receiving circuit 216.
  • the communication electrode 212 is electrostatically coupled to the human body, and uses the reference electrode 214 as a reference point to transmit and receive signals for human body communication using a potential difference from the reference point. For example, the communication electrode 212 transmits the signal received from the human body communication transmitting / receiving circuit 216 to the communication device 100 via the human body. Further, the communication electrode 212 receives a signal from the communication device 100 via the human body and supplies the signal to the human body communication transmitting / receiving circuit 216.
  • the reference electrode 214 is an electrode used as a reference point when the human body communication transmitting / receiving circuit 216 acquires a potential difference from the communication electrode 212.
  • the human body communication unit 210 may transmit and receive signals for human body communication based on the potential difference between the communication electrode 212 and the reference electrode 214, and communicate with the circuit ground instead of the reference electrode 214. A signal for human body communication may be transmitted and received based on the potential difference with the electrode.
  • the communication electrode 212 may be used as a reference electrode
  • the reference electrode 214 may be used as a communication electrode.
  • the human body communication transmitting / receiving circuit 216 generates a potential difference between the communication electrode 212 and the reference electrode 214, and transmits a signal for human body communication with another communication device.
  • the human body communication transmitting / receiving circuit 216 receives a signal transmitted from another communication device via the human body, and receives a signal using a potential difference between the communication electrode 212 and the reference electrode 214.
  • the human body communication transmission / reception circuit 216 generates a signal for human body communication based on an instruction from the control unit 230. Further, the human body communication transmitting / receiving circuit 216 can convert a signal for human body communication and a signal for NFC communication, and transmit / receive information to / from the NFC communication unit 220.
  • the human body communication transmission / reception circuit 216 can also transmit / receive information to / from other communication devices via the NFC communication unit 220.
  • the human body communication transmitting / receiving circuit 216 converts a signal supplied from the NFC communication unit 220 described later into a signal for the human body communication unit, and transmits the converted signal to another communication device via the communication electrode 212.
  • the NFC communication unit 220 transmits and receives a signal for NFC communication with the communication device 100 based on an instruction from the control unit 230.
  • the NFC communication unit 220 generates a magnetic field by sending a current to a loop antenna (both not shown) by an NFC transmission / reception circuit, and transmits a signal.
  • the NFC communication unit 220 demodulates and receives a signal in response to a change in the magnetic field generated by another communication device.
  • the NFC communication unit 220 can also transmit / receive information to / from other communication devices via the human body communication unit 210.
  • the NFC communication unit 220 can transmit data to other communication devices via the human body communication unit 210 by changing the load on the loop antenna according to the data to be transmitted.
  • the control unit 230 controls the operation of the information processing apparatus 200 as a whole.
  • the control unit 230 includes an operation determination unit 232, a display processing unit 234, and a process execution unit 236.
  • the operation determination unit 232 determines the content of an operation performed by the user based on operation information acquired through human body communication.
  • the operation determination unit 232 receives the operation information (first operation information) of the first operation performed by the user to execute the predetermined process from the human body communication unit 210
  • the operation determination unit 232 causes the display processing unit 234 to In order to confirm that the operation 1 is intentionally performed by the user, operation instruction information is output.
  • the operation determination unit 232 receives operation information (second operation information) of the second operation performed by the user based on the operation instruction information from the human body communication unit 210
  • the operation determination unit 232 matches the operation instructed by the second operation. It is determined whether or not to do.
  • the operation determination unit 232 determines that the second operation matches the instructed operation
  • the operation determination unit 232 causes the process execution unit 236 to start executing the process requested by the user.
  • the operation determination unit 232 performs not only the operation information acquired through human body communication but also the operation performed by the user based on the operation information acquired by the information processing apparatus 200 using another sensor such as a touch panel. You may be comprised so that the content can be determined.
  • the display processing unit 234 displays an operation instruction object on the display unit 250 based on the operation instruction information from the operation determination unit 232.
  • the operation instruction object displayed on the display unit 250 is a figure or a character. The user performs a predetermined operation while viewing the operation instruction object displayed on the display unit 250.
  • the process execution unit 236 executes a process requested by the user.
  • the process execution unit 236 executes a process requested by the user based on the determination result of the operation determination unit 232.
  • the storage unit 240 stores information necessary for performing each process executed in the information processing apparatus 200, data transmitted to and received from the communication apparatus 100, and the like.
  • the data stored in the storage unit 240 includes, for example, information related to an operation instruction object output to the display unit 250 as operation instruction information, data necessary for payment processing with electronic money, and the like.
  • the display unit 250 is an information output unit that displays information based on display processing by the display processing unit 234.
  • the display unit 250 includes a liquid crystal display, an organic EL display, a touch panel display, or the like. In the present embodiment, the display unit 250 is provided in the same area as the human body communication unit 210.
  • a simple liquid crystal formed by laminating a display unit 250, a driving unit 202, a liquid crystal unit 204, and a transparent electrode unit (ITO layer) 206 in this order toward the display surface.
  • the transparent electrode portion 206 of the simple liquid crystal panel is used in combination as an electrode for human body communication. In this case, it cannot be detected which position the user is in contact with. Further, when the transparent electrode unit 206 is used in combination in the display unit 250 and the human body communication unit 210, the liquid crystal display may be affected.
  • an electrode 208 for human body communication may be further disposed on the transparent electrode portion 206 of the simple liquid crystal panel shown in FIG. Since the electrode 208 is provided on the display surface side of the display unit 250, the electrode 208 is formed of a transparent electrode such as ITO.
  • the electrodes 208 are small pieces (for example, a size of about 1 cm 2 to several cm 2 ), and a plurality of electrodes 208 are arranged on the surface of the transparent electrode portion 206. Thereby, the position of the finger of the user who is performing human body communication can be detected. On the other hand, when the user does not hold the communication device 100, the position of the operating tool cannot be detected correctly.
  • a projected capacitive touch panel as the display unit 250 and use a plurality of transparent electrodes arranged in a specific pattern constituting the touch panel as electrodes for human body communication.
  • the information processing apparatus 200 sets the detection area of the human body communication unit 210 and the display area of the display unit 250 as the same area, the present technology is not limited to such an example.
  • the detection area of the human body communication unit 210 on which the user performs operation input and the display area of the display unit 250 may be the same or may be provided at different locations. Further, a part of the display area may be the same area as the detection area, and a plurality of the areas may be provided.
  • FIG. 5 is a flowchart showing malfunction prevention processing by human body communication by the information processing apparatus 200 according to the present embodiment.
  • FIG. 6 is an explanatory diagram illustrating an example of the first operation and the second operation performed by the user in the malfunction prevention processing.
  • FIG. 7 is an explanatory diagram illustrating an example of the operation instruction object.
  • FIG. 8 is an explanatory diagram illustrating another example of the first operation and the second operation performed by the user in the malfunction prevention process.
  • 9 to 11 are explanatory diagrams showing still another example of the first operation and the second operation performed by the user in the malfunction prevention processing.
  • the information processing apparatus 200 it is detected whether or not the user has pressed the screen of the display unit 250 (S100). Whether or not the screen of the display unit 250 has been pressed can be detected by configuring the display unit 250 as a touch panel, for example. At this time, if an electrode for human body communication is arranged on the display surface side of the touch panel, the touch panel can detect the proximity, contact, or pressing state of the operation body such as a finger, and the operation of the operation body can be confirmed. it can. At this time, continuous tracking by human body communication is also possible by the electrode for human body communication on the touch panel.
  • step S100 is repeated until it is determined in step S100 that the screen has been pressed.
  • the operation determination unit 232 outputs operation instruction information for displaying the operation instruction object on the display unit 250 to the display processing unit 234.
  • the display processing unit 234 displays an operation instruction object on the display unit 250 based on the operation instruction information (S110).
  • the operation determination unit 232 confirms whether or not the second operation based on the display operation object has been performed within a predetermined time (S120, S130). The operation determination unit 232 determines whether or not there is an operation input from the user before a predetermined time elapses after the display operation object is displayed. If no user operation input is detected within a predetermined time, an error notification is given to the user, for example, via the display unit 250 or a speaker (not shown) (S160), and the process ends. To do.
  • the operation determination unit 232 determines whether or not the operation performed by the user is the same as the specified operation (S140). In step S140, if the operation performed by the user does not match the specified operation, an error notification is given to the user through, for example, the display unit 250 or a speaker (not shown) (S160). The process ends. On the other hand, when the operation performed by the user matches the specified operation, the operation determination unit 232 instructs the process execution unit 236 to execute the process requested by the user, and the process execution unit 236 performs the process. Processing is executed (S150).
  • the information processing apparatus 200 displays the operation instruction object and causes the user to perform the second operation. By confirming this, it is confirmed whether or not there is a process execution request. The second operation cannot be performed unless the user visually observes the operation instruction object. As a result, the user's intention to execute the process can be clearly confirmed, and malfunction can be prevented.
  • FIG. 6 shows an example of a user intention confirmation method using the operation instruction object.
  • the operation instruction object 310 is displayed in the display region 300 by the first operation, and the user's intention is confirmed by performing an operation such as drawing the displayed operation instruction object 310 by the user.
  • the display area 300 is also a detection area for detecting a user operation. In such an initial state, it is assumed that the user touches the display area 300 with the finger as the first operation.
  • the operation determination unit 232 of the information processing device 200 outputs operation instruction information to the display processing unit 234.
  • the display processing unit 234 displays the operation instruction object 310 at a predetermined position in the display area 300 based on the operation instruction information, as shown in the center of FIG.
  • the user When the operation instruction object 310 is displayed in the display area 300, the user performs a specified operation on the operation instruction object 310.
  • the operation content specified for the operation instruction object 310 may be previously notified to the user, and the operation content to be specified is notified by voice, text, etc. together with the display of the operation instruction object 310. May be.
  • a circular operation instruction object 310 is displayed as shown in the center of FIG. 6, an operation of touching the object is designated.
  • the user can indicate that he / she wants to execute the processing requested by the user by performing a specified operation on the displayed operation instruction object 310.
  • the user's operation input is detected by performing communication with the communication device 100 through human body communication.
  • the process requested by the user is executed by the process execution unit 236.
  • the shape of the operation instruction object displayed in the display area 300 may be other than the circular operation instruction object 310 shown in FIG.
  • the operation instruction object may be, for example, a ring-shaped object 320 as shown in FIG. 7, an arrow object 330 as shown in FIG. 8, a circular arrow object 340 as shown in FIG.
  • the operation performed on the operation instruction object 310 by the user may be other than the operation of touching the object.
  • an operation of pressing the object with a predetermined pressing force or lightly pressing with a force smaller than the predetermined pressing force may be used.
  • an operation of tracing the object in the direction of the arrow may be designated.
  • one operation instruction object is displayed in the display area 300, but the present disclosure is not limited to such an example.
  • a plurality of operation instruction objects may be displayed in the display area 300, and each operation instruction object may be caused to perform a specified operation such as, for example, operating in a specified order.
  • a process of simultaneously pressing or moving a plurality of operation instruction objects may be specified.
  • the next operation instruction object is displayed, and the specified operation is performed for a plurality of operation instruction objects. Also good.
  • a complicated operation to be performed as compared with the simple pressing process described above with reference to FIG.
  • the operation instruction object is displayed in the display area 300 to prompt the user to perform the next operation.
  • the present disclosure is not limited to this example, and for example, a processing unit (not shown) of the control unit 230. ), The user may be notified of the operation instruction object 310 only by voice or text. In this case, the operation instruction object 310 does not necessarily have to be displayed, and the user may perform a specified operation according to the notification content such as voice.
  • FIG. 8 shows another example of a user intention confirmation method using operation instruction objects.
  • a plurality of operation instruction objects 352, 354, and 356 are displayed in the display area 300 by the first operation.
  • Each operation instruction object 352, 354, 356 is associated with a predetermined process.
  • a user's intention is confirmed by performing a specified operation on an object associated with a process that the user wants to execute.
  • the display area 300 is also a detection area for detecting a user operation. In such an initial state, it is assumed that the user touches the display area 300 with the finger as the first operation.
  • the operation determination unit 232 of the information processing device 200 outputs operation instruction information to the display processing unit 234.
  • the display processing unit 234 displays a plurality of operation instruction objects 352, 354, and 356 at predetermined positions in the display area 300 based on the operation instruction information, as shown in the center of FIG.
  • operation instruction objects 352, 354, and 356 When operation instruction objects 352, 354, and 356 are displayed in display area 300, the user performs a specified operation on an object associated with a process to be executed among operation instruction objects 352, 354, and 356. . While the user performs an operation on the operation instruction objects 352, 354, and 356, the user's operation input is detected by performing communication with the communication device 100 through human body communication.
  • the operation content specified for the operation instruction objects 352, 354, and 356 may be previously notified to the user, and the operation content specified together with the display of the operation instruction objects 352, 354, and 356 May be notified.
  • the operation determination unit 232 specifies, for example, the operation instruction objects 352, 354, and 356 displayed at positions where the user stopped moving.
  • the operation determination unit 232 associates the selected object with the processing execution unit 236. Execute the process. For example, in the example on the lower side of FIG. 8, processing associated with the operation instruction object 354 is executed.
  • an operation of tracing an object associated with a process to be executed and stopping the movement on the object is specified.
  • the present disclosure is not limited to such an example. For example, when a certain object is pressed with a predetermined pressing force or more among a plurality of operation instruction objects displayed in the display area 300, it may be determined that the object is selected.
  • the process associated with the object is performed. It is not limited to such an example.
  • a decision button 358 that is different from the operation instruction object is displayed, and after a specified action is performed on a certain object, the decision button 358 displayed in the display area 300 is displayed.
  • the object may be selected when is pressed. As a result, the number of steps for confirming the user's intention is increased, so that it is possible to prevent malfunction.
  • the process associated with the selected operation instruction object is executed only when the time from when one operation instruction object is selected until the decision button 358 is pressed is within a predetermined time. May be.
  • the decision button 358 may be displayed when the operation instruction objects 352, 354, and 356 are displayed in the display area 300, and one object is selected from the operation instruction objects 352, 354, and 356. It may be displayed later.
  • FIGS. 9 to 11 show another example of a user intention confirmation method using operation instruction objects.
  • a plurality of operation instruction objects 361, 362, 363, and 364 are displayed in the display area 300 by the first operation.
  • the operation instruction objects 361 and 363 and the operation instruction objects 362 and 364 are the same figure.
  • the user's intention is confirmed by specifying a figure to be selected for the user from the displayed operation instruction objects 361, 362, 363, and 364 and performing an operation of selecting the corresponding object.
  • the display area 300 is also a detection area for detecting a user operation. In such an initial state, it is assumed that the user touches the display area 300 with the finger as the first operation.
  • the operation determination unit 232 of the information processing device 200 outputs operation instruction information to the display processing unit 234.
  • the display processing unit 234 displays a plurality of operation instruction objects 361, 362, 363, and 364 at predetermined positions in the display area 300 based on the operation instruction information, as shown in the lower side of FIG.
  • the display processing unit 234 instructs the user to select a circular object based on the operation instruction information.
  • the circular objects are operation instruction objects 361 and 363. Therefore, the user can execute processing requested by the user by sequentially selecting the operation instruction objects 361 and 363.
  • the selection of an object is performed by touching the display area 300, for example. At this time, in order to make it easier for the user to recognize that the object has been selected, the selected object may be hidden as shown in the center and lower side of FIG. Also good.
  • the processing requested by the user is executed by touching circular operation instruction objects 361 and 363 among the four operation instruction objects 361, 362, 363 and 364. Become.
  • the user's intention can be confirmed by correctly selecting the designated graphic object.
  • the user when the user is instructed to select a circular object, if a circular object and a non-circular object are selected at the same time, the user's selection operation may be incorrect. In this case, for example, the plurality of objects selected at the same time may be returned to the original state as if all the objects were not selected, and the user may be allowed to select them again.
  • the user's intention can be confirmed by selecting a specified object from a plurality of operation instruction objects.
  • the user performs an operation of selecting an object.
  • the present disclosure is not limited to this example, and for example, an operation of tracing an operation instruction object may be performed.
  • FIG. 12 is explanatory drawing which shows the mode at the time of goods purchase with a vending machine.
  • FIG. 13 is a flowchart showing processing at the time of product purchase in the vending machine.
  • FIG. 12 shows an example of a beverage vending machine 400.
  • the vending machine 400 includes, for example, a product display unit 410 displaying a list of products to be sold, and a payment unit 420 including a card reader unit 424 that exchanges data with a cash input unit 422 and an electronic money card.
  • the card reader unit 424 is configured to be capable of human body communication, and in addition to data exchange with an electronic money card, for example, a communication device 500 (such as a mobile phone or Smartphones, wearable terminals, etc.) can also exchange data.
  • the vending machine 400 includes a product selection unit 430 that includes product selection buttons for selecting products, a display 440 that displays advertisements such as product guides and operation methods, and products from which purchased products are discharged. And an extraction unit 450.
  • the vending machine 400 when a user purchases a product with the vending machine 400, the user has a communication device 500 such as a wearable terminal or a smartphone capable of human body communication, and brings a human body (for example, a hand) close to or in contact with the card reader unit 424. . By this operation, human body communication is performed, and user attribute information is transmitted from the communication device 500 to the vending machine 400.
  • the vending machine 400 may be operated by bringing the communication electrode unit of the communication device 500 close to the card reader unit 424 without using a human body.
  • the vending machine 400 displays products displayed on the product display unit 410 and information displayed on the display 440 based on the received user attribute information. Alternatively, based on the user's attribute information, the product selection button of the product recommended for the user may be turned on, or the display of the product selection button may be changed. Thereby, goods and information suitable for the user are provided to the user.
  • the vending machine 400 performs a malfunction prevention process by the information processing apparatus 200 according to the present embodiment, and confirms that the user has an intention to purchase the product. For example, when the user leans on the vending machine, the human body is paid close to the card reader unit 424 by human body communication, and when the product selection button is pressed, the product may be purchased unintentionally. In the malfunction prevention processing according to the present embodiment, it is possible to prevent such processing unintended by the user.
  • the vending machine 400 determines whether or not the user has inserted cash from the cash input unit 422 (S200). When it is determined that cash has been inserted, normal merchandise sales processing is performed (S212), and the process waits until the user presses the merchandise selection button. When the product selection button is pressed, the product selected from the product take-out unit 450 is discharged, and if there is a change, the change is taken out.
  • step S200 it is determined whether or not the product selection button has been pressed (S202). When the product selection button is not pressed before payment, the processing from step S200 is repeated. On the other hand, when the product selection button is pressed prior to payment, it is confirmed whether or not there is any cash inserted into the payment unit 420 or payment by electronic money. As for cash, it can be confirmed whether or not there is payment by being inserted into the cash input unit 422. On the other hand, confirmation of the presence / absence of payment by electronic money is performed by the following steps S204 to S208.
  • a device such as the communication device 500 or an electronic money card is searched by human body communication via the card reader unit 424 (S204). Then, the device detection result in step S204 is determined (S206), and when no device is detected, normal sales processing with cash (S212) is performed. On the other hand, when the device is detected, it is determined whether or not the balance of the electronic money possessed by the device is sufficient, that is, whether or not the balance is equal to or greater than the commodity amount (S208). When the balance is insufficient, the display 440 or a speaker (not shown) notifies the user that the balance is insufficient (S210), and normal sales processing with cash (S212) is performed. In step S206, when determining whether to detect a device such as the communication device 500 or an electronic money card, the processing may be repeated for a predetermined time.
  • step S214 when it is determined in step S208 that the balance is sufficient, the user is caused to perform a specified action and confirm the intention of purchasing the product (S214).
  • the action instruction in step S214 is performed using an operation instruction object as shown in FIGS. 6 to 11, for example.
  • the operation instruction object is displayed on the product selection button, the card reader unit 424, the display 440, or the like.
  • the user performs a specified action within a predetermined time on a product selection button configured to be capable of human body communication or on the card reader unit 424.
  • the operation instruction object may be displayed in a large area or may be displayed in a small area such as a product selection button of the vending machine 400, but the same processing can be performed.
  • the display area is small, it is difficult to request a complex action, but for example, tracing from left to right (or tracing from right to left), pressing the right end (or left end) long (pressing short, double-clicking) You may make it perform actions, such as.
  • steps S216 and S2108 it is confirmed whether or not an operation input has been made by the user before a predetermined time has elapsed from the action instruction in step S214.
  • step S216 if there is no operation input from the user until a predetermined time has elapsed from the action instruction in step S214, an error notification is sent to the user (S220), and the processing from step S200 is performed again.
  • the operation determination unit 232 determines whether or not the same action as the specified action has been performed (S222). If it is determined in step S222 that the operation input from the user is different from the specified action, the user is assumed not to purchase the product, notifies the user of an error (S220), and repeats the processing from step S200. Do.
  • step S222 if it is determined in step S222 that the operation input from the user is the same as the specified action, a settlement process using electronic money is performed (S224), and the selected product is discharged from the product take-out unit 450. Then, the process ends.
  • the information processing apparatus 200 can prevent a malfunction that a vending machine 400 mistakenly sells a product by human body communication.
  • FIG. 14 is a hardware configuration diagram illustrating a hardware configuration of the information processing apparatus 200 according to the present embodiment.
  • the information processing apparatus 200 can be realized by a processing apparatus such as a computer as described above.
  • the information processing apparatus 200 includes a CPU (Central Processing Unit) 901, a ROM (Read Only Memory) 902, a RAM (Random Access Memory) 903, and a host bus 904a.
  • the information processing apparatus 200 includes a bridge 904, an external bus 904b, an interface 905, an input device 906, an output device 907, a storage device 908, a drive 909, a connection port 911, and a communication device 913. Prepare.
  • the CPU 901 functions as an arithmetic processing unit and a control unit, and controls the overall operation in the information processing apparatus 200 according to various programs. Further, the CPU 901 may be a microprocessor.
  • the ROM 902 stores programs used by the CPU 901, calculation parameters, and the like.
  • the RAM 903 temporarily stores programs used in the execution of the CPU 901, parameters that change as appropriate during the execution, and the like. These are connected to each other by a host bus 904a including a CPU bus.
  • the host bus 904a is connected to an external bus 904b such as a PCI (Peripheral Component Interconnect / Interface) bus via a bridge 904.
  • an external bus 904b such as a PCI (Peripheral Component Interconnect / Interface) bus
  • PCI Peripheral Component Interconnect / Interface
  • the host bus 904a, the bridge 904, and the external bus 904b do not necessarily have to be configured separately, and these functions may be mounted on one bus.
  • the input device 906 includes an input means for inputting information by the user such as a mouse, keyboard, touch panel, button, microphone, switch, and lever, and an input control circuit that generates an input signal based on the input by the user and outputs the input signal to the CPU 901. Etc.
  • the output device 907 includes, for example, a liquid crystal display (LCD) device, an OLED (Organic Light Emitting Diode) device and a display device such as a lamp, and an audio output device such as a speaker.
  • LCD liquid crystal display
  • OLED Organic Light Emitting Diode
  • the storage device 908 is an example of a storage unit of the information processing device 200, and is a device for storing data.
  • the storage device 908 may include a storage medium, a recording device that records data on the storage medium, a reading device that reads data from the storage medium, a deletion device that deletes data recorded on the storage medium, and the like.
  • the storage device 908 drives a hard disk and stores programs executed by the CPU 901 and various data.
  • the drive 909 is a storage medium reader / writer, and is built in or externally attached to the information processing apparatus 200.
  • the drive 909 reads information recorded on a mounted removable recording medium such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, and outputs the information to the RAM 903.
  • the connection port 911 is an interface connected to an external device, and is a connection port with an external device capable of transmitting data by USB (Universal Serial Bus), for example.
  • the communication device 913 is a communication interface configured by a communication device or the like for connecting to the communication network 5, for example.
  • the communication device 913 may be a wireless LAN (Local Area Network) compatible communication device, a wireless USB compatible communication device, or a wire communication device that performs wired communication.
  • the designation operation for the operation instruction object there is no particular mention of the designation operation for the operation instruction object.
  • user attribute information is acquired through human body communication, based on the user attribute information.
  • the difficulty level of the designated operation may be changed.
  • user attribute information include age, gender, nationality, and the like.
  • the designated operation for the operation instruction object is relatively simple such as touch.
  • the language or the like may be changed depending on the nationality of the user.
  • An operation determination unit that determines a user's operation input based on a signal of an intermediary communication method that communicates via a communication medium capable of transmitting an electrical signal;
  • a display processing unit for displaying an operation instruction object for causing the display unit to perform a specified operation when the operation determination unit determines that the first operation has been performed; After the operation instruction object is displayed, when the operation determination unit determines that the second operation performed by the user on the operation instruction object matches the designated action, the process requested by the user is executed.
  • a process execution unit; An information processing apparatus comprising: (2) The first operation is an operation for a user to request execution of a predetermined process, The information processing apparatus according to (1), wherein the second operation is an operation for clearly indicating that the user intends to execute the process. (3) When the first operation is performed, one operation instruction object is displayed on the display unit, The information processing apparatus according to (1) or (2), wherein the operation determination unit determines whether the second operation performed on the operation instruction object matches the specified operation. . (4) When the first operation is performed, a plurality of the operation instruction objects each associated with a predetermined process are displayed on the display unit, The operation determination unit determines whether or not the second operation performed on the selected operation instruction object among the plurality of operation instruction objects matches the designated action.
  • the process execution unit causes the operation determination unit to execute a process associated with the selected operation instruction object when it is determined that a specified operation has been performed on the selected operation instruction object.
  • the information processing apparatus according to (1) or (2). (5) When the first operation is performed, a plurality of the operation instruction objects are displayed on the display unit, The operation determination unit determines whether or not a specified operation for selecting an object that matches an object specified from the plurality of operation instruction objects has been performed by the second operation, The information processing apparatus according to (1) or (2), wherein the operation determination unit determines whether the second operation performed on the operation instruction object matches the specified operation. . (6) 6. The information processing apparatus according to any one of (1) to (5), wherein the operation instruction object is changed according to a size of a display area to be displayed.
  • the information processing apparatus according to any one of (1) to (6), wherein a specified operation for the operation instruction object is changed according to a size of a display area to be displayed.
  • the operation determination unit acquires user attribute information via the communication medium, The information processing apparatus according to any one of (1) to (7), wherein a difficulty level of a designated operation for the operation instruction object is changed based on the attribute information of the user.
  • the communication medium is a human body.
  • An operation determination unit that determines a user's operation input based on a signal of an intermediary communication method that communicates via a communication medium capable of transmitting an electrical signal;
  • a processing unit for notifying an operation instruction for causing the user to perform a specified operation when the operation determination unit determines that the first operation has been performed;
  • a process execution unit that executes a process requested by the user when the operation determination unit determines that the second operation performed by the user matches the specified operation after the operation instruction;
  • An information processing apparatus comprising: (11) The information processing apparatus according to (10), wherein the operation instruction is notified by voice.
  • the first operation is an operation for a user to request execution of a predetermined process
  • the operation determination unit acquires user attribute information via the communication medium,
  • An operation determination unit that determines a user's operation input based on a signal of an intermediary communication method that communicates via a communication medium capable of transmitting an electrical signal;
  • a display processing unit for displaying an operation instruction object for causing the display unit to perform a specified operation when the operation determination unit determines that the first operation has been performed; After the operation instruction object is displayed, when the operation determination unit determines that the second operation performed by the user on the operation instruction object matches the designated action, the process requested by the user is executed.
  • a process execution unit A program for causing an information processing apparatus to function.

Abstract

L'invention concerne un dispositif de traitement d'informations qui évite les erreurs donnant lieu à un échange de données incorrect par des communications intra-corporelles. Le dispositif de traitement d'informations comprend : une unité de détermination d'opération qui détermine des entrées d'opérations d'utilisateurs, sur la base de signaux utilisant un procédé de communications à médiation et communiqués par l'intermédiaire d'un support de communications qui est capable de transmettre des signaux électriques ; une unité de traitement d'affichage qui, lorsqu'il a été déterminé par l'unité de détermination d'opération qu'une première opération a été effectuée, amène une unité d'affichage à afficher un objet d'instruction d'opération destiné à amener un utilisateur à effectuer une action désignée ; et une unité d'exécution de traitement qui exécute le traitement demandé par un utilisateur, si l'unité de détermination d'opération a déterminé que, après l'affichage de l'objet d'instruction d'opération, une seconde opération effectuée par l'utilisateur par rapport à l'objet d'instruction d'opération correspond à une action désignée.
PCT/JP2015/078029 2014-11-28 2015-10-02 Dispositif de traitement d'informations, procédé de traitement d'informations, et programme WO2016084477A1 (fr)

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JP2014241394 2014-11-28

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2018225865A1 (fr) * 2017-06-08 2018-12-13 株式会社ｅＮＦＣ Dispositif de traitement d'informations, système de traitement d'informations et procédé de traitement d'informations

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Publication number Priority date Publication date Assignee Title
JP2005078319A (ja) * 2003-08-29 2005-03-24 Toshiba Corp 乗車券処理装置
JP2006318067A (ja) * 2005-05-10 2006-11-24 Oki Electric Ind Co Ltd データ入力装置および携帯型データ通信装置
JP2010278967A (ja) * 2009-06-01 2010-12-09 Mitsubishi Electric Corp 画面表示変換装置
JP2011128809A (ja) * 2009-12-16 2011-06-30 Rohm Co Ltd 情報入力装置および情報出力装置

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2005078319A (ja) * 2003-08-29 2005-03-24 Toshiba Corp 乗車券処理装置
JP2006318067A (ja) * 2005-05-10 2006-11-24 Oki Electric Ind Co Ltd データ入力装置および携帯型データ通信装置
JP2010278967A (ja) * 2009-06-01 2010-12-09 Mitsubishi Electric Corp 画面表示変換装置
JP2011128809A (ja) * 2009-12-16 2011-06-30 Rohm Co Ltd 情報入力装置および情報出力装置

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2018225865A1 (fr) * 2017-06-08 2018-12-13 株式会社ｅＮＦＣ Dispositif de traitement d'informations, système de traitement d'informations et procédé de traitement d'informations

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