WO2015188481A1 - 未读消息的处理方法、装置及系统 - Google Patents
未读消息的处理方法、装置及系统 Download PDFInfo
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- WO2015188481A1 WO2015188481A1 PCT/CN2014/086327 CN2014086327W WO2015188481A1 WO 2015188481 A1 WO2015188481 A1 WO 2015188481A1 CN 2014086327 W CN2014086327 W CN 2014086327W WO 2015188481 A1 WO2015188481 A1 WO 2015188481A1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/42—Mailbox-related aspects, e.g. synchronisation of mailboxes
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- the present invention relates to the field of communications, and in particular, to a method, an apparatus, and a system for processing an unread message.
- the invention discloses a method for processing unread messages in instant messaging, which satisfies the requirement for users to quickly view and process unread messages, supports synchronization of unread messages among multiple terminals, reduces network traffic, and improves The ease of use of instant messaging software.
- the embodiment of the invention provides a method, a device and a system for processing an unread message, so as to at least solve the problem caused by the unread message processing mode in the related art.
- a method for processing an unread message comprising: synchronizing an overview of an unread message with a server; the client receiving a user setting to view one or more of the unread messages a viewing instruction; the client obtaining details of the one or more unread messages from the server according to the viewing instruction.
- the method further includes: the client receiving an unread message update notification sent by the server; or the client establishing a connection with the server.
- the method further includes: synchronizing the updated unread message with the server by the client.
- the profile of the unread message includes at least one of: a number of the unread messages, a queue of the unread messages, a digest of the unread messages.
- a method for processing an unread message comprising: a server synchronizing an overview of an unread message to a client; the server receiving the client setting to view one or more Viewing an indication of an unread message; the server transmitting details of the one or more unread messages to the client according to the viewing indication, and updating an overview of the unread message.
- the method further includes: the server receiving the unread message; the server determining whether the user corresponding to the client is online; if online, the server is to the client The end sends an unread message update notification; if not online, the server stores the details of the unread message and updates the profile of the unread message.
- the profile of the unread message includes at least one of: a number of the unread messages, a queue of the unread messages, a digest of the unread messages.
- a processing apparatus for an unread message which is located at a client, and includes: a first synchronization module, configured to synchronize an overview of an unread message with a server; and a first receiving module configured to Receiving a viewing instruction set by the user to view one or more of the unread messages; an obtaining module configured to retrieve details of the one or more unread messages from the server in accordance with the viewing instruction.
- a processing device for an unread message located at a server, comprising: a second synchronization module, configured to synchronize an overview of an unread message to a client; and a second receiving module, setting Providing a viewing indication that the client is set to view one or more of the unread messages; the sending module is configured to send details of the one or more unread messages to the client according to the viewing indication And update the overview of unread messages.
- a processing system for an unread message including the above-mentioned processing device for an unread message at a client, and a processing device for the unread message located at the server are provided.
- the client and the server synchronize the overview of the unread message; the client receives the viewing instruction set by the user to view one or more of the above unread messages; the client acquires one or more of the above ones from the server according to the above viewing instruction.
- the manner of not reading the details of the message solves the problem caused by the unread message processing method in the related art. Since the user selectively receives the details of the unread message, the use of the network traffic is reduced, and since This will receive all the unread messages, so that the user can watch the details of a part of the unread messages in one terminal, and then use other terminals to log in and continue to watch other unread messages, which is convenient for the user to use.
- FIG. 1 is a flow chart of a method for processing an unread message according to an embodiment of the present invention
- FIG. 2 is a flow chart of another method of processing an unread message according to an embodiment of the present invention.
- FIG. 3 is a structural block diagram of an apparatus for processing an unread message according to an embodiment of the present invention.
- FIG. 4 is a structural block diagram of another apparatus for processing an unread message according to an embodiment of the present invention.
- FIG. 5 is a structural block diagram of a processing system for an unread message according to an embodiment of the present invention.
- FIG. 6 is a flow chart of a method of processing an unread message in instant messaging in accordance with a preferred embodiment of the present invention.
- FIG. 1 is a flowchart of a method for processing an unread message according to an embodiment of the present invention. As shown in FIG. 1, the method includes the following steps:
- Step S102 the client synchronizes with the server for an overview of the unread message
- Step S104 the client receives a viewing instruction set by the user to view one or more of the above unread messages
- Step S106 The client acquires details of the one or more unread messages from the server according to the foregoing viewing instruction.
- the server has an overview of the unread message
- the client obtains an overview of the unread message by synchronizing with the server, and then views the details of one or more unread messages according to the user's viewing instruction, thereby realizing the user.
- Actively selecting to view unread messages does not passively receive all unread messages, and solves the problem caused by the unread message processing method in the related art. Since the user optionally receives the details of the unread messages, the lowering is performed. The use of network traffic, and because it does not receive all unread messages, so that the user can view the details of a part of the unread messages in one terminal, you can use other terminals to log in and continue to watch other un Read the message for the convenience of the user.
- the synchronization of the profile of the unread message between the client and the server can be performed, but is not limited to, when the following two situations occur: one is that the client receives the unread message update notification sent by the server; the other is the client and the server. establish connection.
- the server may update the profile of the unread message after displaying the details of the one or more unread messages. So the client can now synchronize with the server to get an overview of the updated unread messages.
- the profile of the unread message may include, but is not limited to, at least one of the following: the number of unread messages, the queue of unread messages, the digest of unread messages, and the like.
- FIG. 2 is a flowchart of another method for processing an unread message according to an embodiment of the present invention. As shown in FIG. 2, the method includes The following steps:
- Step S202 the server synchronizes the profile of the unread message to the client
- Step S204 The server receives a viewing indication that the client is set to view one or more of the above unread messages.
- Step S206 the server sends the details of the one or more unread messages to the client according to the above viewing indication, and updates the profile of the unread message.
- the server synchronizes the profile of the unread message with the client, and then sends the details of one or more unread messages according to the user's viewing instruction, so that the user actively selects to view the unread message, which is not passive.
- Receiving all the unread messages solves the problem caused by the unread message processing method in the related art. Since the user selectively receives the details of the unread messages, the use of network traffic is reduced, and since This will receive all the unread messages, so that the user can watch the details of a part of the unread messages in one terminal, and then use other terminals to log in and continue to watch other unread messages, which is convenient for the user to use.
- the synchronization of the profile of the unread message between the client and the server can be performed, but is not limited to, when the following two situations occur: one is that the client receives the unread message update notification sent by the server; the other is the client and the server. establish connection.
- the synchronization of the profile of the unread message by the server and the client may be performed, but not limited to, when the server receives the unread message; the server determines whether the user corresponding to the client is online; if online, the server sends the client to the client.
- the unread message update notification is sent; if not online, the server stores the details of the unread message described above and updates the profile of the unread message.
- the profile of the unread message may include, but is not limited to, at least one of the following: the number of unread messages, the queue of unread messages, the digest of unread messages, and the like.
- a processing device for the unread message is provided, which is located at the client, and the device is configured to implement the foregoing embodiment and the preferred embodiment, and has been performed.
- the term "module” may implement a combination of software and/or hardware of a predetermined function.
- the apparatus described in the following embodiments is preferably implemented in software, hardware, or a combination of software and hardware, is also possible and contemplated.
- FIG. 3 is a structural block diagram of an apparatus for processing an unread message according to an embodiment of the present invention.
- the apparatus includes a first synchronization module 32, a first receiving module 34, and an obtaining module 36.
- the module is described in detail:
- the first synchronization module 32 is configured to synchronize an overview of the unread message with the server;
- the first receiving module 34 is connected to the first synchronization module 32, and is configured to receive a viewing instruction set by the user to view one or more of the unread messages;
- the obtaining module 36 is connected to the first receiving module 34 and configured to acquire details of the one or more unread messages from the server according to the viewing command.
- FIG. 4 is another unread message according to an embodiment of the present invention.
- the structural block diagram of the processing device, as shown in FIG. 4, includes the second synchronization module 42, the second receiving module 44, and the transmitting module 46. The following describes each module in detail:
- the second synchronization module 42 is configured to synchronize the profile of the unread message to the client;
- the second receiving module 44 is connected to the second synchronization module 42 and is configured to receive the client setting to view one or more of the unread messages.
- the sending module 46 is connected to the second receiving module 44, and is configured to send the details of the one or more unread messages to the client according to the viewing instruction, and update the profile of the unread message.
- FIG. 5 is a structural block diagram of a processing system for an unread message according to an embodiment of the present invention. As shown in FIG. 5, the system includes the above FIG.
- the processing device 30 shown in the client for unread messages also includes the processing device 40 of the unread message located at the server as described above.
- a method for processing an unread message in instant messaging is provided.
- the method satisfies the requirement for a user to quickly view and process an unread message, and supports synchronization of the number of unread messages between multiple terminals, thereby reducing Network traffic improves the ease of use of instant messaging software.
- the corresponding structure of the method is as follows: including a server offline message storage module, a server unread message notification module, a client unread message synchronization module, and an unread message acquisition module.
- the preferred embodiment implements synchronization of the number of unread messages between multiple clients through message management of the server; and reduces network traffic by separately obtaining the number of messages and the details of the message.
- FIG. 6 is a flowchart of a method for processing an unread message in instant messaging according to a preferred embodiment of the present invention. As shown in FIG. 6, the method includes:
- Step S602 sending a new instant message
- Step S604 it is determined whether the user is online, and if so, proceeds to step S606, otherwise proceeds to step S610;
- Step S606 the server sends an unread notification to the client of the user
- Step S608 the client updates the local unread message queue
- Step S610 the server stores an offline message
- Step S612 updating the user-unread message queue of the server side
- Step S614 discovering that the user is online
- Step S616 the client synchronizes the unread message queue, and proceeds to step S608;
- Step S620 the client obtains the message details from the server, the server proceeds to step S622, and the client proceeds to step S624;
- Step S622 the server side updates the user unread message queue
- step S624 the client updates the local unread message queue.
- a storage medium in which the above software is stored, including but not limited to an optical disk, a floppy disk, a hard disk, an erasable memory, and the like.
- modules or steps of the present invention described above can be implemented by a general-purpose computing device that can be centralized on a single computing device or distributed across a network of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein.
- the steps shown or described are performed, or they are separately fabricated into individual integrated circuit modules, or a plurality of modules or steps thereof are fabricated as a single integrated circuit module.
- the invention is not limited to any specific combination of hardware and software.
- the method, device, and system for processing an unread message provided by the embodiment of the present invention have the following beneficial effects: since the user selectively receives the details of the unread message, the use of the network traffic is reduced. Moreover, since all the unread messages are not received in this way, the user can watch the details of a part of the unread messages in one terminal, and then use other terminals to log in and continue to watch other unread messages, which is convenient for the user to use. .
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Abstract
本发明公开了一种未读消息的处理方法、装置及系统，其中，该方法包括：客户端与服务器同步未读消息的概况；客户端接收用户设置为查看一个或多个上述未读消息的查看指令；客户端根据上述查看指令从上述服务器获取上述一个或多个未读消息的详情。通过本发明，解决了相关技术中的未读消息处理方式导致的问题，由于是由用户可选地接收未读消息的详情，所以降低了网络流量的使用，并且由于并没有以此将全部未读消息都接收下来，从而能够令用户在一个终端观看了一部分未读消息的详情之后，还可以使用其他终端登录后继续观看其他的未读消息，方便用户使用。
Description
本发明涉及通信领域，具体而言，涉及一种未读消息的处理方法、装置及系统。
本发明公开了一种即时通讯中未读消息的处理方法，该方法满足了用户快速查看和处理未读消息的需求，支持多种终端间未读消息数的同步，减少了网络流量，提高了即时通讯软件的易用性。
目前对于即时通讯(例如短消息，QQ消息，微信消息等)中的未读消息，相关技术中通常是在用户上线的时候将未读消息全部发送给客户端，这样的做法虽然时效性较强，但是存在一定的缺陷：一是这种处理方式用户无法选择是否接收这些消息，而只能被动地全部接收，这会导致网络流量的使用量较大；二是这种处理方式对于用户采用多个终端登录同一账号的情况不很适用，因为一旦用户在一个终端上登录账号并接收到未读消息之后，再使用其他终端登录该账号时，就无法在查看到这些未读消息了。
针对相关技术中的未读消息处理方式导致的问题，目前尚未提出有效的解决方案。
发明内容
本发明实施例提供了一种未读消息的处理方法、装置及系统，以至少解决相关技术中的未读消息处理方式导致的问题。
根据本发明的一个实施例，提供了一种未读消息的处理方法，包括：客户端与服务器同步未读消息的概况；所述客户端接收用户设置为查看一个或多个所述未读消息的查看指令；所述客户端根据所述查看指令从所述服务器获取所述一个或多个未读消息的详情。
在客户端与服务器同步未读消息的概况之前，还包括：所述客户端接收到所述服务器发来的未读消息更新通知；或者，所述客户端与所述服务器建立连接。
在所述客户端根据所述查看指令从所述服务器获取所述一个或多个未读消息的详情之后，还包括：所述客户端与服务器同步更新后的未读消息的概况。
所述未读消息的概况包括以下至少之一：所述未读消息的数量，所述未读消息的队列，所述未读消息的摘要。
根据本发明的另一实施例，提供了一种未读消息的处理方法，包括：服务器将未读消息的概况同步给客户端；所述服务器接收所述客户端设置为查看一个或多个所述未读消息的查看指示；所述服务器根据所述查看指示将所述一个或多个未读消息的详情发送给所述客户端，并更新未读消息的概况。
在服务器将未读消息的概况同步给客户端之前，还包括：所述服务器接收到未读消息；所述服务器判断所述客户端对应的用户是否在线；如果在线，所述服务器向所述客户端发送未读消息更新通知；如果不在线，所述服务器存储所述未读消息的详情，并更新未读消息的概况。
所述未读消息的概况包括以下至少之一：所述未读消息的数量，所述未读消息的队列，所述未读消息的摘要。
根据本发明的另一实施例，还提供了一种未读消息的处理装置，位于客户端，包括：第一同步模块，设置为与服务器同步未读消息的概况；第一接收模块，设置为接收用户设置为查看一个或多个所述未读消息的查看指令；获取模块，设置为根据所述查看指令从所述服务器获取所述一个或多个未读消息的详情。
根据本发明的再一实施例，还提供了一种未读消息的处理装置，位于服务器，包括：第二同步模块，设置为将未读消息的概况同步给客户端；第二接收模块，设置为接收所述客户端设置为查看一个或多个所述未读消息的查看指示；发送模块，设置为根据所述查看指示将所述一个或多个未读消息的详情发送给所述客户端，并更新未读消息的概况。
根据本发明的还一实施例，提供了一种未读消息的处理系统，包括上述位于客户端的未读消息的处理装置，还包括上述位于服务器的未读消息的处理装置。
通过本发明，采用客户端与服务器同步未读消息的概况；客户端接收用户设置为查看一个或多个上述未读消息的查看指令；客户端根据上述查看指令从上述服务器获取上述一个或多个未读消息的详情的方式，解决了相关技术中的未读消息处理方式导致的问题，由于是由用户可选地接收未读消息的详情，所以降低了网络流量的使用，并且由于并没有以此将全部未读消息都接收下来，从而能够令用户在一个终端观看了一部分未读消息的详情之后，还可以使用其他终端登录后继续观看其他的未读消息，方便用户使用。
此处所说明的附图用来提供对本发明的进一步理解，构成本申请的一部分，本发明的示意性实施例及其说明用于解释本发明，并不构成对本发明的不当限定。在附图中：
图1是根据本发明实施例的一种未读消息的处理方法的流程图；
图2是根据本发明实施例的另一种未读消息的处理方法的流程图；
图3是根据本发明实施例的一种未读消息的处理装置的结构框图；
图4是根据本发明实施例的另一种未读消息的处理装置的结构框图；
图5是根据本发明实施例的未读消息的处理系统的结构框图；
图6是根据本发明优选实施例的即时通讯中未读消息的处理方法的流程图。
下文中将参考附图并结合实施例来详细说明本发明。需要说明的是，在不冲突的情况下，本申请中的实施例及实施例中的特征可以相互组合。
在本实施例中，提供了一种未读消息的处理方法，图1是根据本发明实施例的一种未读消息的处理方法的流程图，如图1所示，该方法包括如下步骤：
步骤S102，客户端与服务器同步未读消息的概况；
步骤S104，客户端接收用户设置为查看一个或多个上述未读消息的查看指令；
步骤S106，客户端根据上述查看指令从上述服务器获取上述一个或多个未读消息的详情。
本实施例通过上述步骤，服务器上存在未读消息的概况，客户端通过与服务器同步得到未读消息的概况，然后按照用户的查看指令查看其中一个或多个未读消息的详情，实现了用户主动选择查看未读消息，并不是被动地将全部未读消息接收下来，解决了相关技术中的未读消息处理方式导致的问题，由于是由用户可选地接收未读消息的详情，所以降低了网络流量的使用，并且由于并没有以此将全部未读消息都接收下来，从而能够令用户在一个终端观看了一部分未读消息的详情之后，还可以使用其他终端登录后继续观看其他的未读消息，方便用户使用。
优选地，客户端与服务器进行未读消息的概况的同步可以但不限于在以下两种情况发生时进行：一是客户端接收到服务器发来的未读消息更新通知；二是客户端与服务器建立连接。
优选地，在上述客户端根据上述查看指令从上述服务器获取上述一个或多个未读消息的详情之后，由于服务器会在展示上述一个或多个未读消息的详情之后，更新未读消息的概况，因此客户端此时可以与服务器进行同步，以获得更新后的未读消息的概况。
优选地，上述未读消息的概况可以包括但不限于以下至少之一：未读消息的数量，未读消息的队列，未读消息的摘要等。
在本实施例中，还提供了另一种未读消息的处理方法，图2是根据本发明实施例的另一种未读消息的处理方法的流程图，如图2所示，该方法包括如下步骤：
步骤S202，服务器将未读消息的概况同步给客户端；
步骤S204，服务器接收客户端设置为查看一个或多个上述未读消息的查看指示；
步骤S206，服务器根据上述查看指示将上述一个或多个未读消息的详情发送给客户端，并更新未读消息的概况。
本实施例通过上述步骤，服务器与客户端同步未读消息的概况，然后按照用户的查看指令发送其中一个或多个未读消息的详情，实现了用户主动选择查看未读消息，并不是被动地将全部未读消息接收下来，解决了相关技术中的未读消息处理方式导致的问题，由于是由用户可选地接收未读消息的详情，所以降低了网络流量的使用，并且由于并没有以此将全部未读消息都接收下来，从而能够令用户在一个终端观看了一部分未读消息的详情之后，还可以使用其他终端登录后继续观看其他的未读消息，方便用户使用。
优选地，客户端与服务器进行未读消息的概况的同步可以但不限于在以下两种情况发生时进行：一是客户端接收到服务器发来的未读消息更新通知；二是客户端与服务器建立连接。
优选地，服务器与客户端进行未读消息的概况的同步可以但不限于在以下情况发生时进行：服务器接收到未读消息；服务器判断客户端对应的用户是否在线；如果在线，服务器向客户端发送未读消息更新通知；如果不在线，服务器存储上述未读消息的详情，并更新未读消息的概况。
优选地，上述未读消息的概况可以包括但不限于以下至少之一：未读消息的数量，未读消息的队列，未读消息的摘要等。
对应于上述第一种未读消息的处理方法，在本实施例中，还提供了一种未读消息的处理装置，位于客户端，该装置设置为实现上述实施例及优选实施方式，已经进行过说明的不再赘述。如以下所使用的，术语“模块”可以实现预定功能的软件和/或硬件的组合。尽管以下实施例所描述的装置较佳地以软件来实现，但是硬件，或者软件和硬件的组合的实现也是可能并被构想的。
图3是根据本发明实施例的一种未读消息的处理装置的结构框图，如图3所示，该装置包括第一同步模块32、第一接收模块34和获取模块36，下面对各个模块进行详细说明：
第一同步模块32，设置为与服务器同步未读消息的概况；第一接收模块34，与第一同步模块32相连，设置为接收用户设置为查看一个或多个上述未读消息的查看指令；获取模块36，与第一接收模块34相连，设置为根据上述查看指令从上述服务器获取上述一个或多个未读消息的详情。
对应于上述另一种未读消息的处理方法，在本实施例中还提供了另一种未读消息的处理装置，位于服务器，图4是根据本发明实施例的另一种未读消息的处理装置的结构框图，如图4所示，该装置包括第二同步模块42、第二接收模块44和发送模块46，下面对各个模块进行详细说明：
第二同步模块42，设置为将未读消息的概况同步给客户端；第二接收模块44，与第二同步模块42相连，设置为接收上述客户端设置为查看一个或多个上述未读消息的查看指示；发送模块46，与第二接收模块44相连，设置为根据上述查看指示将上述一个或多个未读消息的详情发送给上述客户端，并更新未读消息的概况。
在本实施例中，还提供了一种未读消息的处理系统，图5是根据本发明实施例的未读消息的处理系统的结构框图，如图5所示，该系统包括上述如图3所示的位于客户端的未读消息的处理装置30，还包括上述如图4所示的位于服务器的未读消息的处理装置40。
下面结合优选实施例进行说明，以下优选实施例结合了上述实施例及其优选实施方式。
在本优选实施例中，提供了一种即时通讯中未读消息的处理方法，该方法满足了用户快速查看和处理未读消息的需求，支持多种终端间未读消息数的同步，减少了网络流量，提高了即时通讯软件的易用性。该方法对应的结构如下：包括服务端离线消息存储模块、服务端未读消息通知模块、客户端未读消息同步模块、未读消息获取模块。
本优选实施例通过服务端的消息管理实现多种客户端间未读消息数的同步；通过将消息数和消息详情分开获取，减少了网络流量。
图6是根据本发明优选实施例的即时通讯中未读消息的处理方法的流程图，如图6所示，该方法包括：
步骤S602，发来一条新的即时消息；
步骤S604，判断用户是否在线，如果是，进入步骤S606，否则进入步骤S610；
步骤S606，服务器向用户的客户端发送未读通知；
步骤S608，客户端更新本地未读消息队列；
步骤S610，服务器存储离线消息；
步骤S612，更新服务器端的用户未读消息队列；
步骤S614，发现用户上线；
步骤S616，客户端同步未读消息队列，转到步骤S608；
步骤S618，用户查看未读消息；
步骤S620，客户端从服务器获取消息详情，此时服务器进入步骤S622，客户端进入步骤S624；
步骤S622，服务器端更新用户未读消息队列；
步骤S624，客户端更新本地未读消息队列。
在另外一个实施例中，还提供了一种软件，该软件用于执行上述实施例及优选实施例中描述的技术方案。
在另外一个实施例中，还提供了一种存储介质，该存储介质中存储有上述软件，该存储介质包括但不限于光盘、软盘、硬盘、可擦写存储器等。
显然，本领域的技术人员应该明白，上述的本发明的各模块或各步骤可以用通用的计算装置来实现，它们可以集中在单个的计算装置上，或者分布在多个计算装置所组成的网络上，可选地，它们可以用计算装置可执行的程序代码来实现，从而，可以将它们存储在存储装置中由计算装置来执行，并且在某些情况下，可以以不同于此处的顺序执行所示出或描述的步骤，或者将它们分别制作成各个集成电路模块，或者将它们中的多个模块或步骤制作成单个集成电路模块来实现。这样，本发明不限制于任何特定的硬件和软件结合。
以上所述仅为本发明的优选实施例而已，并不用于限制本发明，对于本领域的技术人员来说，本发明可以有各种更改和变化。凡在本发明的精神和原则之内，所作的任何修改、等同替换、改进等，均应包含在本发明的保护范围之内。
如上所述，本发明实施例提供的一种未读消息的处理方法、装置及系统，具有以下有益效果：由于是由用户可选地接收未读消息的详情，所以降低了网络流量的使用，并且由于并没有以此将全部未读消息都接收下来，从而能够令用户在一个终端观看了一部分未读消息的详情之后，还可以使用其他终端登录后继续观看其他的未读消息，方便用户使用。
Claims (10)
- 一种未读消息的处理方法，包括：客户端与服务器同步未读消息的概况；所述客户端接收用户设置为查看一个或多个所述未读消息的查看指令；所述客户端根据所述查看指令从所述服务器获取所述一个或多个未读消息的详情。
- 根据权利要求1所述的方法，其中，在客户端与服务器同步未读消息的概况之前，还包括：所述客户端接收到所述服务器发来的未读消息更新通知；或者，所述客户端与所述服务器建立连接。
- 根据权利要求1所述的方法，其中，在所述客户端根据所述查看指令从所述服务器获取所述一个或多个未读消息的详情之后，还包括：所述客户端与服务器同步更新后的未读消息的概况。
- 根据权利要求1至3中任一项所述的方法，其中，所述未读消息的概况包括以下至少之一：所述未读消息的数量，所述未读消息的队列，所述未读消息的摘要。
- 一种未读消息的处理方法，包括：服务器将未读消息的概况同步给客户端；所述服务器接收所述客户端设置为查看一个或多个所述未读消息的查看指示；所述服务器根据所述查看指示将所述一个或多个未读消息的详情发送给所述客户端，并更新未读消息的概况。
- 根据权利要求5所述的方法，其中，在服务器将未读消息的概况同步给客户端之前，还包括：所述服务器接收到未读消息；所述服务器判断所述客户端对应的用户是否在线；如果在线，所述服务器向所述客户端发送未读消息更新通知；如果不在线，所述服务器存储所述未读消息的详情，并更新未读消息的概况。
- 根据权利要求5或6所述的方法，其中，所述未读消息的概况包括以下至少之一：所述未读消息的数量，所述未读消息的队列，所述未读消息的摘要。
- 一种未读消息的处理装置，位于客户端，包括：第一同步模块，设置为与服务器同步未读消息的概况；第一接收模块，设置为接收用户设置为查看一个或多个所述未读消息的查看指令；获取模块，设置为根据所述查看指令从所述服务器获取所述一个或多个未读消息的详情。
- 一种未读消息的处理装置，位于服务器，包括：第二同步模块，设置为将未读消息的概况同步给客户端；第二接收模块，设置为接收所述客户端设置为查看一个或多个所述未读消息的查看指示；发送模块，设置为根据所述查看指示将所述一个或多个未读消息的详情发送给所述客户端，并更新未读消息的概况。
- 一种未读消息的处理系统，包括如权利要求8所述的位于客户端的未读消息的处理装置，还包括如权利要求9所述的位于服务器的未读消息的处理装置。
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