WO2015172441A1 - Procede et dispositif d'alerte d'appel en absence - Google Patents

Procede et dispositif d'alerte d'appel en absence Download PDF

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Publication number
WO2015172441A1
WO2015172441A1 PCT/CN2014/084014 CN2014084014W WO2015172441A1 WO 2015172441 A1 WO2015172441 A1 WO 2015172441A1 CN 2014084014 W CN2014084014 W CN 2014084014W WO 2015172441 A1 WO2015172441 A1 WO 2015172441A1
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WO
WIPO (PCT)
Prior art keywords
missed
message
database
missed call
short message
Prior art date
Application number
PCT/CN2014/084014
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English (en)
Chinese (zh)
Inventor
张亚奎
曾伟
漆动波
Original Assignee
中兴通讯股份有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 中兴通讯股份有限公司 filed Critical 中兴通讯股份有限公司
Publication of WO2015172441A1 publication Critical patent/WO2015172441A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a method and device for alerting a missed call. Background technique
  • the current missed call reminder system in order to prevent database exceptions, usually do a two-machine backup of the database system, and the corresponding data is mounted on the magnetic array.
  • the magnetic array data is reloaded by double-machine switching to the database system, thereby ensuring that the database is restored to normal, but the method has strong dependence on the database, and has the following drawbacks:
  • Both the dual-system backup of the database system and the data-mounted magnetic array require additional hardware resources, which increases the system cost.
  • the system services are all interrupted, thus affecting the user experience; Moreover, it is very likely that the data cannot be repaired in a short time due to the damage of the magnetic array, resulting in a long interruption of the system business.
  • the current missed call reminding system only provides a missed call reminding service for the registered users of the missed reminder service (ie, the user who subscribed to the missed reminder service), and for the non-registered user (ie, the potential customer), it merely uses the advertisement. SMS or gift experience period to expand the business, which is not conducive to operators to further promote the missed call reminder business. Summary of the invention
  • an embodiment of the present invention provides a missed call lifting method and apparatus having the same inventive concept.
  • the embodiment of the present invention provides a missed call reminding method, and the missed call reminding method includes the following steps:
  • the database When the database is abnormal and receives a missed request of the core network, the data interaction with the database is stopped, and the first missed message is generated;
  • the step of generating the first missed message further includes: sending the first missed message to the short message Center, for the short message center to send the first missed message to the registered called user; when the database is normal and receives the missed request of the core network, according to whether the called user has registered to generate a second missed call
  • the method further includes: sending the second missed message or the third missed message to the short message center, where the short message center or the third missed call is sent by the short message center The message is sent to the called user.
  • the generating includes:
  • the first missed message and the second missed message respectively include a calling number, a calling time, and a number of dialing times;
  • the third missed message includes a dialing time and/or a number of dialing times, and an advertisement information for ordering the missed reminder service.
  • the second missed message or the third missed message is sent to the short message center, so that the short message center sends the second missed message or the third missed message to the called user.
  • the method includes: when the non-registered user receives the third missed message, and needs to obtain the second missed message, sending the corresponding obtaining information to the short message center, so that the short message center forwards the obtained message ;
  • the non-registered user is dynamically set according to a preset number segment and a preset number of users.
  • the embodiment of the present invention further provides a missed call reminding device, which includes a database monitoring module, a missed call request receiving module, a missed call message generating module, and a missed message sending module; wherein, the database monitoring module is used by Monitoring the abnormal state of the database;
  • the missed call request receiving module is configured to receive a missed call request of the core network
  • the missed message generating module is configured to: when the database monitoring module detects a database abnormality, and the missed call receiving module receives the missed request of the core network, stops data interaction with the database, and generates the first The missed message; and when the database monitoring module detects that the database is normal, and the missed call receiving module receives the missed request of the core network, according to whether the called user has registered to generate a second missed message or The third missed message.
  • the missed message generating module when the database monitoring module detects that the database is normal, and the missed call receiving module receives the missed call request of the core network, when the called user is a registered user, the missed message generating module generates The second missed message; when the called user is a non-registered user, the missed message generating module generates the third missed message.
  • the missed call reminding device further includes a missed message sending module, an acquired information receiving module, and an acquired information verifying module, where
  • the missed message sending module is configured to send the first missed message to a short message center, so that the short message center sends the first missed message to the registered called user;
  • the second missed message or the third missed message is sent to the short message center, so that the short message center or the third missed message is sent to the called user by the short message center;
  • the acquiring information receiving module is configured to receive the obtaining information forwarded by the short message center;
  • the acquiring information verifying module is configured to: when the obtaining information receiving module receives the obtaining information, perform the obtaining information Check the treatment and get the verification result;
  • the missed message sending module is further configured to: send the second missed message to the short message center according to the check result, so that the short message center sends the second missed message to the non-registered user.
  • the non-registered user is dynamically set according to a preset number segment and a preset number of users.
  • the missed call reminding method proposed by the embodiment of the present invention first monitors the abnormal state of the database; when the database is abnormal and receives the missed request of the core network, the data interaction with the database is stopped, and the first generation is generated. A missed message; when the database is normal and receives a missed call request from the core network, a second missed message or a third missed message is generated according to whether the called user has registered.
  • the missed call alert service can be implemented normally, the interruption of the missed call alert service due to the abnormality of the database is avoided, the disaster tolerance capability of the missed call alert service is improved, and the invention can save the database backup. Resources, which reduces costs.
  • the invention can provide differentiated missed call reminding service according to different user groups, and enhance the promotion ability of the missed call reminding service.
  • FIG. 1 is a schematic flow chart of an embodiment of a missed call reminding method according to an embodiment of the present invention
  • FIG. 2 is a schematic flow chart of another embodiment of a missed call reminding method according to an embodiment of the present invention.
  • FIG. 3 is a block diagram of an embodiment of a missed call reminding apparatus according to an embodiment of the present invention.
  • FIG. 4 is a block diagram showing another embodiment of a missed call reminding apparatus according to an embodiment of the present invention.
  • FIG. 1 is a schematic flow chart of an embodiment of a method for reminding a missed call according to the present invention.
  • the missed call reminding method in this embodiment includes the following steps:
  • Step S01 monitoring an abnormal state of the database
  • the running state of the database includes a normal state and an abnormal state.
  • the missed call reminding method firstly monitors the abnormal state of the database. When it is detected that the database has an abnormality, the process proceeds to step S02; when it is detected that the database does not have an abnormality, that is, the database is in the normal running state, the process proceeds to step S03. .
  • Step S02 Stopping the database when the database is abnormal and the missed request of the core network is received Data interaction, generating a first missed message
  • step S01 when step S01 detects that an abnormality occurs in the database, and at this time, the missed request of the core network is received, then any data interaction with the database in which the abnormality occurs is stopped (ie, the database is not operated), The required configuration is read from the configuration file, and the data required to be exchanged is stored in the physical memory of the operating system.
  • a corresponding first data packet is generated, and the first data packet carries the emergency mode identifier, which is generated in this embodiment.
  • the first data packet is processed to generate a first missed message, where the first missed message is detailed missed message, and the content of the detailed missed message includes a calling number and a call. Time and number of calls.
  • Step S021 The first missed message is sent to the short message center, so that the short message center sends the first missed message to the registered called user.
  • the first missed message (including the main message) is included.
  • the number, time and number of calls are sent to the SMS center for the SMS center to send the detailed missed message to the called user.
  • the triggering, generating, and delivering to the called user of the missed call alert message are used in the simplest manner, and only the missed alert message is correct.
  • the message is sent to the SMS center, and the user can obtain the missed reminder message (including the calling number, time of dialing and number of calls).
  • the missed call reminding method provided in this embodiment stops any data interaction with the database when the database abnormality is detected and the missed call request of the core network is received. Therefore, the embodiment implements the database-free operation mode, thereby Simplified the process handling mechanism of the missed call alert service.
  • Step S03 When the database is normal and receives a missed request of the core network, according to whether the called user has registered to generate a second missed message or a third missed message;
  • a corresponding second data packet is generated; and then, according to whether the called user registers, the generated second data packet is generated. Processing is performed to generate a second missed message or a third missed message.
  • the second missed speech The information includes the calling number, the calling time and the number of dialing times; the third missed message includes only the calling time and/or the number of dialing times, and the advertising information of the subscription missed reminding service.
  • the called user is divided into a registered user and a non-registered user.
  • the registered user is a user who has subscribed to the missed call alert service to the operator
  • the non-registered user is a user who has not subscribed to the missed call alert service to the operator.
  • the second data packet is generated, the second data packet is processed according to the type of the called user.
  • the called user is a registered user of the missed call alert service, the second data is used.
  • the packet is processed to generate the second missed message; when the called user is a non-registered user of the missed call alert service, the second data packet is processed to generate the third missed message, because the third leak message
  • the message includes the time of the call and/or the number of calls, and the advertisement information of the missed call alert service, so that the third missed message can cause the non-registered user to obtain the interest of the recent detailed missed call information, thereby guiding the non-registered user. Order the missed call to remind the business.
  • Step S031 The second missed message or the third missed message is sent to the short message center, so that the short message center sends the second missed message or the third missed message to the called user.
  • the second missed message or the third missed message is sent to the short message center for the short message center to send the second missed message.
  • a third missed message is sent to the called user.
  • the non-registered user in the embodiment is dynamically set according to rules such as a preset number segment and a preset number of users, so that the embodiment can satisfy the requirement of the user load capacity and the maximum range. Promote missed calls to remind the business.
  • the missed call reminding method proposed in this embodiment firstly monitors the abnormal state of the database; when the database is abnormal and receives the missed request of the core network, the data interaction with the database is stopped, and the first missed message is generated, and the The first missed message is sent to the short message center, so that the short message center sends the first missed message to the registered called user; when the database is normal and receives the missed request of the core network, according to the Whether the user has been registered to generate a second missed message or a third missed message, and the second missed message or the third missed message is sent to the short message center, so that the short message center can use the second missed call. Eliminate The message or the third missed message is sent to the called user.
  • the missed call alert service when the database is abnormal, the missed call alert service can be implemented normally, the interruption of the missed call alert service caused by the abnormality of the database is avoided, and the disaster tolerance capability of the missed call alert service is improved, and the embodiment can save The database backs up resources, which reduces costs.
  • the embodiment can provide a differentiated missed call reminding service according to different user groups, and improve the promotion capability of the missed call reminding service.
  • FIG. 2 is a schematic flow chart of another embodiment of a missed call reminding method according to an embodiment of the present invention. After the step S031 in the first embodiment, the embodiment further includes:
  • Step S04 When the non-registered user receives the third missed message and needs to obtain the second missed message, the corresponding obtaining information is sent to the short message center, so that the short message center can uplink the obtained message. Forward
  • the non-registered user when the non-registered user receives the third missed message, and the non-registered user needs to obtain the current detailed missed message (that is, the above-mentioned need to obtain the calling number, the calling time, and the number of dialing times)
  • the non-registered user When the second missed message is sent, the non-registered user needs to send the corresponding uplink obtaining information (hereinafter referred to as a get message) to the short message center, so that the short message center forwards the get message.
  • a get message uplink obtaining information
  • Step S05 When receiving the obtained information (that is, the above get message) forwarded by the short message center, performing verification processing on the obtained information, and obtaining a verification result;
  • the present embodiment when receiving the get message forwarded by the short message center, the present embodiment performs judgment and verification processing on the get message, and obtains a verification result.
  • Step S06 Send the second missed message to the short message center according to the verification result, so that the short message center sends the second missed message to the non-registered user.
  • the correct verification result is obtained, and then the calling number is included according to the correct verification result.
  • the detailed missed message ie, the second missed message
  • the short message center for the short message center to send the detailed missed message (the second missed message) to the non-registered user.
  • the missed call reminding method proposed in this embodiment firstly monitors the abnormal state of the database; when the database is abnormal and receives the missed request of the core network, the data interaction with the database is stopped, and the first missed message is generated, and the The first missed message is sent to the short message center, so that the short message center sends the first missed message to the registered called user; when the database is normal and receives the missed request of the core network, according to the Whether the user has been registered to generate a second missed message or a third missed message, and the second missed message or the third missed message is sent to the short message center, so that the short message center can use the second missed call.
  • the message or the third missed message is sent to the called user; when the non-registered user receives the second missed message, and the non-registered user needs to obtain the current detailed missed message (ie, the second missed message), The non-registered user needs to send the corresponding acquisition information (get message) to the short message center, so that the short message center can forward the get message in the uplink; when the received short message center forwards When the get message is sent, the get message is verified and the check result is obtained. Finally, according to the check result, the detailed missed message (that is, the second missed message) is sent to the short message center for The short message center sends the detailed missed message (the second missed message) to the non-registered user.
  • the detailed missed message that is, the second missed message
  • the missed call reminding method provided in this embodiment can implement the missed call alert service when the database is abnormal, and avoid the interruption of the missed call alert service due to the abnormality of the database, thereby improving the disaster tolerance capability of the missed call alert service. Moreover, the embodiment can save database backup resources, thereby reducing costs. At the same time, the embodiment can provide differentiated missed call reminding service according to different user groups and different user groups, and improve the promotion ability of the missed call reminding service.
  • FIG. 3 is a block diagram of an embodiment of the missed call alerting device of the present invention.
  • the missed call reminding apparatus 100 in this embodiment includes: a database monitoring module 101, a missed call request receiving module 102, a missed call message generating module 103, and a missed message sending module 104; wherein, the database monitoring module 101 uses Monitoring the abnormal state of the database;
  • the running state of the database includes a normal state and an abnormal state.
  • the database monitoring module 101 in this embodiment is configured to monitor the running state of the database.
  • the missed call request receiving module 102 is configured to receive a missed call request of the core network;
  • the missed message generating module 103 is configured to: when the database monitoring module detects a database abnormality, and the missed call receiving module receives the missed request of the core network, stops data interaction with the database, and generates a first leak And when the database monitoring module detects that the database is normal, and the missed call receiving module receives the missed request of the core network, according to whether the called user has registered to generate a second missed message or the first Three missed messages;
  • each module stops executing with the database in which the abnormality occurs. Any data interaction (that is, each module does not operate the database), the configuration required by each module is read from the configuration file, and the data required for interaction is stored in the physical memory of the operating system.
  • the missed call message generating module 103 when the database monitoring module 101 detects that an abnormality occurs in the database, and the missed call request receiving module 102 receives the missed call request of the core network, the missed call message generating module 103 generates a corresponding first data packet, the first The data packet carries the emergency mode identifier, and processes the first data packet to generate a first missed message; the database monitoring module 101 monitors that the database is in a normal state, and the missed call receiving module 102 receives the leakage of the core network.
  • the missed message generating module 103 When the message is requested, the missed message generating module 103 generates a corresponding second data packet, and processes the second data packet to generate a second missed message or a third missed message.
  • the missed message generating module 103 pairs the second The data packet is processed to generate a second missed message.
  • the missed message generating module 103 processes the second data packet to generate a third missed message.
  • the first missed message and the second missed message both contain detailed missed messages, and the content includes the calling number, the calling time, and the number of times of dialing; the third missed message includes only the calling time and/or the calling. The number of times, and the advertising information for ordering the missed call reminder service.
  • the missed message sending module 104 is configured to send the first missed message to the short message center, so that the short message center sends the first missed message to the registered called user; and The message or the third missed message is sent to the SMS center for the SMS center to use the second missed message or the first message Three missed messages are sent to the called user.
  • the non-registered user in the embodiment is dynamically set according to rules such as a preset number segment and a preset number of users, so that the embodiment can satisfy the requirement of the user load capacity and the maximum range. Promote missed calls to remind the business.
  • the database monitoring module 101 and the missed message generating module 103 can be implemented by hardware such as a CPU or a DSP; the missed call receiving module 102 and the missed message sending module 104 can be received by hardware such as a CPU or a DSP. Hardware implementation.
  • the missed call reminding device proposed in this embodiment firstly monitors the abnormal state of the database by the database monitoring module; when the database monitoring module detects the database abnormality, and the missed call receiving module receives the missed request of the core network, each module is Stop the data interaction with the database, and the missed message generating module generates the first missed message (including the calling number, the dialing time, and the number of dialing times), and then the first missed message is sent to the short message by the missed message sending module.
  • the center is sent to the called user by the short message center; when the database monitoring module detects that the database is in a normal state, and the missed call receiving module receives the missed request of the core network, the missed message generating module generates the second Missed messages (including calling number, time of dialing and number of calls) or third missed messages (including calling time and/or number of calls, and advertising information for ordering missed reminders), and then by the missed message sending module
  • the second missed message or the third missed message is sent to the SMS center for the SMS center to It is sent to the called user.
  • the missed call reminding device provided in this embodiment can implement the missed call alert service normally when the database is abnormal, and avoids the interruption of the missed call alert service due to the abnormality of the database, and improves the disaster tolerance capability of the missed call alert service. Moreover, the embodiment can save database backup resources, thereby reducing costs. At the same time, the embodiment can provide differentiated missed call reminding service according to different user groups, and enhance the promotion ability of the missed call reminding service.
  • FIG. 4 is a block diagram showing another embodiment of a missed call reminding apparatus according to an embodiment of the present invention.
  • the leakage alerting device 100 of the present embodiment further includes: an acquisition information receiving module 105 and an acquisition information verification module 106, wherein
  • the acquiring information receiving module 105 is configured to receive the obtained information forwarded by the short message center; Specifically, in this embodiment, when the non-registered user receives the third missed message, and the non-registered user needs to obtain the current detailed missed message (that is, the need to obtain the calling number, the calling time, and the number of calls) The non-registered user needs to send a corresponding uplink obtaining information (hereinafter referred to as a get message) to the short message center, so that the short message center forwards the get message in the uplink, in the embodiment.
  • the acquisition information receiving module 105 is configured to receive the get message forwarded by the short message center.
  • the acquisition information verification module 106 is configured to perform verification processing on the acquisition information (get message) when the acquisition information receiving module 105 receives the acquisition information of the non-registered user (ie, the get message), and obtain the verification. result.
  • the missed message sending module 104 in this embodiment is further configured to send the current detailed missed call information (that is, the second missed message) to the short message center according to the check result of the get message verification module 106.
  • the short message (the second missed message) is sent to the non-registered user by the short message center.
  • the above-mentioned acquisition information receiving module 105 can be implemented by hardware such as an I/O interface, a configuration DSP or a CPU; and the above-mentioned acquisition information verification module 106 can be implemented by hardware such as a DSP or a CPU.
  • the missed call reminding device proposed in this embodiment firstly monitors the abnormal state of the database by the database monitoring module; when the database monitoring module detects the database abnormality, and the missed call receiving module receives the missed request of the core network, each module is Stop the data interaction with the database, and the missed message generating module generates the first missed message (including the calling number, the dialing time, and the number of dialing times), and then the first missed message is sent to the short message by the missed message sending module.
  • the center is sent to the called user by the short message center; when the database monitoring module detects that the database is in a normal state, and the missed call receiving module receives the missed request of the core network, the missed message generating module generates the second Missed messages (including calling number, time of dialing and number of calls) or third missed messages (including calling time and/or number of calls, and advertising information for ordering missed reminders), and then by the missed message sending module
  • the second missed message or the third missed message is sent to the SMS center for the SMS center to send it.
  • the called user when the non-registered user receives the third missed message, and the non-registered user needs to obtain the current detailed missed message (ie, obtains the second missed message), the non-registered user needs to send Correspondingly obtaining information (get message) to the SMS center, so that the short message center can forward the get message upstream; and then, when obtaining
  • the message receiving module receives the get message forwarded by the short message center
  • the message verification module obtains the check processing of the get message, and obtains the verification result.
  • the missed message sending module sends the current detail according to the verification result.
  • the missed message ie, the second missed message mentioned above
  • the missed message is sent to the short message center for the short message center to send to the non-registered user.
  • the missed call reminding device provided in this embodiment can implement the missed call alert service normally when the database is abnormal, and avoids the interruption of the missed call alert service due to the abnormality of the database, and improves the disaster tolerance capability of the missed call alert service. Moreover, the embodiment can save database backup resources, thereby reducing costs. At the same time, the embodiment can provide differentiated missed call reminding service according to different user groups and different user groups, and improve the promotion ability of the missed call reminding service.

Abstract

L'invention concerne un procédé et un dispositif d'alerte d'appel en absence, le procédé consistant à : mettre en oeuvre une surveillance afin de détecter l'état anormal d'une base de données ; lorsque la base de données est anormale et qu'une demande d'appel en absence d'un réseau fédérateur est reçue, arrêter l'interaction de données avec la base de données et produire un premier message d'appel en absence ; lorsque la base de données est normale et que la demande d'appel manqué du réseau fédérateur est reçue, produire un deuxième message d'appel en absence ou un troisième message d'appel en absence selon que l'utilisateur appelé est enregistré ou non. Lorsque la base de données est anormale, la présente invention met normalement en oeuvre un service d'alerte d'appel en absence, ce qui permet d'éviter d'interrompre le service d'alerte d'appel en absence en raison de l'anomalie de la base de données ; en outre, la présente invention concerne un service d'alerte d'appel en absence différencié en fonction de groupes d'utilisateurs différents, ce qui permet d'améliorer la capacité de généralisation du service d'alerte d'appel en absence.
PCT/CN2014/084014 2014-05-12 2014-08-08 Procede et dispositif d'alerte d'appel en absence WO2015172441A1 (fr)

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