WO2015117322A1

WO2015117322A1 - Method and device for retrieving information

Info

Publication number: WO2015117322A1
Application number: PCT/CN2014/086771
Authority: WO
Inventors: 沈艳玲
Original assignee: 中兴通讯股份有限公司
Priority date: 2014-07-25
Filing date: 2014-09-17
Publication date: 2015-08-13
Also published as: CN105279202A

Abstract

Disclosed are a method and device for retrieving information. The method comprises: detecting whether a preset keyword is mentioned during a call; and in the case where the preset keyword is mentioned, searching for the content corresponding to the preset keyword in a webpage, so as to present the retrieved content to a user. By means of the present invention, the content during the call is extracted, and it is judged whether a preset keyword is mentioned in the call content; if the preset keyword is mentioned, it is determined that a suggestion needs to be provided for a user; and the corresponding content is searched for in a webpage according to the keyword. In the method, the conversation information during the call of the user is fully used, and guidance suggestions for travel or consumption, etc. can be provided according to the conversation information, thereby improving the user experience and solving the problem of a lesser user experience caused by the fact that a better usage experience cannot be obtained because an existing terminal cannot provide suggestions for the user when in use.

Description

Method and device for searching information

Technical field

The present invention relates to the field of communications, and in particular, to a method and apparatus for retrieving information.

Background technique

With the popularity of smart phones, the relationship between people's lives and the Internet is getting closer and closer. Nowadays, the living standards have improved. They often use friends, such as phone calls or video chats, to eat, sing, travel and other dating activities, but often Do not know where to go when it appears.

The existing terminal cannot provide suggestions to the user during use, and cannot obtain a good user experience, resulting in a lower user experience.

Summary of the invention

The embodiment of the present invention provides a method and an apparatus for retrieving information, so as to at least solve the problem that the terminal cannot provide suggestions to the user during use, and cannot obtain a good use experience, resulting in a low user experience.

In order to solve the above technical problem, in one aspect, the present invention provides a method for retrieving information, including: detecting whether a preset keyword is mentioned during a call; and referring to the preset keyword, in a webpage Searching for content corresponding to the preset keyword to present the retrieved content to the user.

Optionally, before the searching for the content corresponding to the preset keyword in the webpage to present the retrieved content to the user, the method further includes: displaying the detected preset keyword on the screen, Waiting for the user to confirm whether the detected preset keyword is accurate; if yes, searching for the content corresponding to the preset keyword in the webpage; if not, prompting the user to modify the preset keyword as a new keyword To search for the corresponding content in the webpage according to the new keyword.

Optionally, before the waiting for the user to confirm whether the retrieved preset keyword is accurate, the method further includes: sending the prompt information to confirm to the user whether to perform a webpage search of the keyword; if yes, waiting for the user to confirm the search Whether the preset keyword to be obtained is accurate; if not, the conversion of the voice content during the call to text information is stopped.

Optionally, detecting whether the preset keyword is mentioned during the call includes: converting the voice content during the call into text information, and detecting whether the preset keyword is included in the text information.

Optionally, after converting the voice content during the call to the text information, the method further includes: storing the text information in a predetermined memory, and deleting the predetermined content if the stored text information does not satisfy the predetermined condition Conditional text information, wherein the predetermined condition comprises: the storage time is within a predetermined time period, or the storage capacity is greater than a predetermined storage capacity.

Optionally, the preset keyword is stored in one or more locations: the preset keyword is stored in a local preset database; and the preset keyword is stored in a database of a real-time updated network server; The preset keyword is stored in a third-party software preset by the terminal.

In another aspect, the present invention provides an apparatus for retrieving information, comprising: a voice recognition module configured to identify content during a call; and a control module configured to detect whether a preset keyword is mentioned in the identified call content And referring to the preset keyword, searching for a content corresponding to the preset keyword in a webpage; and a display module configured to present the retrieved content on a screen.

Optionally, the control module is further configured to display, by using the display module, the detected preset keyword on the screen, to wait for the user to confirm whether the retrieved preset keyword is accurate; Searching for the content corresponding to the preset keyword in the webpage; if not, prompting the user to modify the preset keyword as a new keyword by the display module, so as to be in the webpage according to the new keyword Search for its corresponding content.

Optionally, the control module is further configured to send, by using the display module, prompt information to confirm to the user whether to perform a webpage search of the keyword; if yes, wait for the user to confirm whether the retrieved preset keyword is Accurate; if not, triggering the speech recognition module to stop converting the speech content during the conversation into text information.

Optionally, the device further includes: the control module, configured to: if the voice content during the call is converted into text information, detecting whether the text information includes a preset keyword, and includes In the case of the preset keyword, the webpage searches for the content corresponding to the preset keyword; the storage module is configured to store the text information, and delete the stored text information if the predetermined condition is not met. The text information that does not satisfy the predetermined condition, wherein the predetermined condition includes: the storage time is within a predetermined time period, or the storage capacity is greater than a predetermined storage capacity.

The invention extracts the content during the call, determines whether the call content refers to the preset keyword, and if the preset keyword is mentioned, it is determined that the user needs to be provided with the suggestion, and the corresponding content is searched according to the keyword on the keyword. The method fully utilizes the conversation information during the conversation of the user, and can provide travel according to the conversation information. Or the guidance of consumption and other suggestions, improve the user experience, solve the problem that the existing terminal can not provide suggestions to the user during use, can not get a better use experience, resulting in lower user experience.

DRAWINGS

1 is a flow chart of a method for retrieving information in an embodiment of the present invention;

2 is a schematic structural diagram of an apparatus for retrieving information in an embodiment of the present invention;

3 is a schematic diagram of a preferred structure of an apparatus for retrieving information in an embodiment of the present invention;

4 is a schematic diagram of an apparatus for retrieving information provided in a mobile terminal in a preferred embodiment of the present invention;

Figure 5 is a flow chart of a method of retrieving information in a preferred embodiment of the present invention;

6 is a flow diagram of a method for retrieving information to identify user requirements in a preferred embodiment of the present invention.

detailed description

In order to solve the problem that the existing terminal cannot provide suggestions to the user during use, the user experience cannot be obtained, and the user experience is low, the present invention provides a method and a device for searching information, which are described below with reference to the accompanying drawings. The invention will be further described in detail by way of examples. It is understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.

An embodiment of the present invention provides a method for retrieving information. The process is as shown in FIG. 1 and includes steps S102 to S104:

S102. Detect whether a preset keyword is mentioned during a call;

S104. Referring to the preset keyword, the webpage searches for the content corresponding to the preset keyword to present the retrieved content to the user.

In the embodiment of the present invention, the content during the call is extracted, and it is determined whether the content of the call refers to the preset keyword. If the preset keyword is mentioned, it is determined that the user needs to provide a suggestion, and the webpage search is corresponding according to the keyword. Content, the method makes full use of the conversation information during the conversation of the user, and provides guidance suggestions such as travel or consumption according to the conversation information, improves the user experience, and solves the problem that the existing terminal cannot provide the user during the use process, and cannot Get a better experience and lead to lower user experience.

The preset keywords may be stored in different locations, for example, the preset keywords are stored in a local preset database, or the preset keywords are stored in a database of the real-time updated network server, or the preset key is The words are stored in the third-party software preset by the terminal. The above keywords can be group purchases, discounts, offers, clothing or singing, as long as they reflect the needs of the user.

In the implementation process, before searching for the content corresponding to the preset keyword in the webpage to display the detected content to the user, the detected preset keyword may also be displayed on the screen, waiting for the user to confirm the retrieval. Whether the preset keyword is accurate; when the user confirms that the searched preset keyword is accurate, the user searches for the content corresponding to the preset keyword in the webpage; and the user confirms that the searched preset keyword is inaccurate Next, the user is prompted to modify the preset keyword as a new keyword to search for the corresponding content in the webpage according to the new keyword. Since the user is talking, in this embodiment, the manner presented to the user is presented to the user through the display screen. Of course, it can also be presented by voice or the like.

In order to further consider the user experience, before waiting for the user to confirm whether the retrieved preset keyword is accurate, the user may also be inquired, that is, the prompt information is sent to confirm to the user whether to perform a webpage search of the keyword; if yes, the user wishes The terminal can provide some suggestions, and further wait for the user to confirm whether the retrieved preset keyword is accurate; if not, the user does not need the service, and then stops converting the voice content during the call into text information. Of course, it is also possible to directly set whether the keyword webpage search function is enabled during the call in the terminal. If the function is directly set, the process of sending the prompt information to the user to confirm whether to perform the webpage search of the keyword can be canceled.

In the foregoing process, detecting whether the preset keyword is mentioned during the call may be: converting the voice content during the call into text information, and detecting whether the text information includes a preset keyword; and including the preset keyword In the case, the webpage is searched for the content corresponding to the preset keyword. After converting the voice content in the call to the text information, the converted text information may also be stored, that is, the text information is stored in a predetermined memory, and when the stored text information does not satisfy the predetermined condition, the deletion is performed. The text information that does not satisfy the predetermined condition, wherein the predetermined condition includes: the storage time is within a predetermined time period, or the storage capacity is greater than the predetermined storage capacity. The stored procedure can be used for subsequent keyword statistics, and can also be used to cache text information when the user's speech rate is faster and the keyword retrieval is slower.

The embodiment of the present invention further provides a device for retrieving information. The structure of the device is as shown in FIG. 2, and includes: a voice recognition module 10 configured to identify content during a call; a control module 20, and a voice recognition module 10 Coupling, configured to detect whether the preset keyword is mentioned in the recognized call content, and in the case of referring to the preset keyword, searching for the content corresponding to the preset keyword in the webpage; the display module 30, and the control Module 20 is coupled and arranged to present the retrieved content on a screen.

During the implementation, the control module 20 is further configured to display the detected preset keyword on the screen through the display module, to wait for the user to confirm whether the retrieved preset keyword is accurate; if yes, start searching for the pre-page in the webpage. The content corresponding to the keyword is set; if not, the user is prompted by the display module to modify the preset keyword to be a new keyword, so as to search the webpage for the corresponding content according to the new keyword.

Further, the control module 20 may further be configured to send the prompt information through the display module to confirm to the user whether to perform a webpage search of the keyword; if yes, wait for the user to confirm whether the retrieved preset keyword is accurate; if not, then The triggered voice recognition module stops converting the voice content during the call into text information.

As shown in FIG. 3, the control module of the device is further configured to detect whether the text information includes a preset keyword in the case of converting the voice content during the call into the text information, and includes the preset keyword. In this case, the webpage searches for the content corresponding to the preset keyword; the device may further include a storage module 40 coupled with the voice recognition module 10 and the control module 20, configured to store the text information, and when the stored text information does not satisfy the reservation In the case of a condition, the text information that does not satisfy the predetermined condition is deleted, wherein the predetermined condition includes: the storage time is within a predetermined time period, or the storage capacity is greater than the predetermined storage capacity.

The embodiment of the present invention further provides a terminal, where the terminal includes the device for retrieving information according to any one of the above items. Since the user mostly uses a tablet, a mobile phone, etc. for video or voice calls, the terminal is preferably a mobile terminal. In the mobile terminal, the device for retrieving information can be integrated into a function of the mobile terminal. The above device is set as an independent third party software installed in the mobile terminal, and details are not described herein again.

Preferred embodiment

People can eat, sing, travel and other dating activities by calling or video chatting, but often there is no need to know where to go. If the mobile phone can recognize the user's needs during the call, the relevant business information and group purchase activity can be queried according to the keyword, and displayed to the user, so that the user can obtain the information in time for the user's reference, and discuss with the friend to make a reasonable activity at any time. plan.

How to identify the needs of users, timely provide business information and group purchase activities to the user's reference, to facilitate users to develop a reasonable plan of activities, so that the public can appreciate the superiority of the Internet, become a topic of terminal product research.

The method provided by the embodiment of the invention can identify the user requirements during the call, provide some business information and group purchase activities according to the user's needs, and timely feedback to the user, so that the user can formulate a reasonable activity plan, and provide the user with a series of convenient group purchases, ordering meals, and the like. Service, let users really appreciate the convenience that the Internet brings to life.

In order to solve the above technical problem, the present invention provides a method of retrieving information capable of recognizing user requirements by voice, which includes the following process:

The speech in the call is recognized as text; whether the text contains information such as eating, singing, traveling, etc.; if the information is detected, the related information can be queried according to the user's needs and sent to the user for presentation.

In the process of recognizing the voice in the call as a text, the call may include a voice call and a video call, and the voice recognition may select the local end or the opposite voice to identify, and of course, may select voice recognition for all the calls.

In the process of detecting whether the text contains information such as eating, singing, traveling, etc., the identified keyword combination may be displayed to the user, prompting the user whether to retrieve the keyword information, and if so, the user may initiate a search operation if the search The keyword is inaccurate, and the user may be allowed to modify the search keyword; wherein, the search method of searching for keywords such as dining, singing, and traveling includes: searching a local keyword database, or retrieving a real-time updated network server keyword database, or Call some third-party software presets on the phone for retrieval.

The search results are presented to the user, either by displaying the search results on the screen and/or by voice.

A preferred embodiment of the present invention further provides a terminal, where the terminal includes:

The voice recognition module is configured to convert the voice content of the call into text content in a call state; the storage module is configured to store a database of information such as dining, singing, and traveling on the local and/or network side; the control module receives the voice recognition The converted text information transmitted by the module is compared in the database, and the prompt information of the corresponding result is transmitted to the display module; the display module is set to receive the prompt information of the corresponding result transmitted by the control module, and is correspondingly presented.

Preferably, the storage module includes a storage unit for the text information recognized by the voice, and when the storage content exceeds the storage limit, the expired storage information is deleted. Of course, the storage module can be integrated in the control module, that is, in the form of a unit, the control module includes a storage unit for the text information recognized by the voice, and when the storage content exceeds the storage limit, the expired storage information is deleted.

The above embodiments will be further described below with reference to the accompanying drawings.

The voice recognition module of the embodiment identifies a user in a call, and the user includes a user terminal connected to each other through a network, and the user terminal is a mobile device terminal, and may include a mobile terminal such as a mobile phone and a tablet computer. The user terminal displays the search keyword according to the voice content recognized by the voice, searches the merchant information and the group purchase activity related database according to the keyword, and the database includes local and network related data information, and can be updated in real time.

4 is a schematic diagram of an apparatus for retrieving information in a mobile terminal according to an embodiment of the present invention. The storage module of the mobile terminal exists in a unitized form in a control module, and the apparatus may include the following modules:

The call module includes a voice call and a video call;

a voice recognition module, configured to convert the voice content of the call into text and connected to the control module;

The control module is configured to determine whether the retrieval keyword is accurate, the selection of the retrieval method, and whether to initiate the operation of retrieving the database, etc., and the retrieval end transmits the retrieval result to the display module;

A display module configured to display search keywords, search methods, and search results.

The control module records the retrieval keyword, matches the retrieval method and the retrieval database, and further includes a speech recognition storage unit configured to save the speech content of the speech recognition, and is set to extract the retrieval keyword of the display module, and the storage unit can also It is set to delete the invalid speech recognition text when the text content after speech recognition exceeds the storage limit set by the user.

FIG. 5 is a flowchart of a method for retrieving information according to an embodiment of the present invention. As shown in FIG. 5, the method in this embodiment may include S11 to S14:

S11, voice recognition of the call content, and convert the call content into text;

S12. After receiving the text information after the voice recognition, extract the search keyword to the user, and prompt the user whether to use the current keyword search, if the confirmation continues, otherwise the user may choose to modify the search keyword;

S13. The user selects a search method and initiates a search or cancel operation.

S14. The search result is displayed to the user.

In step S11, the terminal may set a certain storage limit to store the text information after the voice recognition.

In step S12, after receiving the text information recognized by the voice recognition module, displaying the search keyword may specifically include three steps:

1. Display the search keyword to the user, and the user confirms whether the current keyword is accurate;

2. If the search keyword is displayed accurately, go to S13;

3. If the search keyword is inaccurate, the user can modify or cancel the search keyword.

In step S13, if the user starts the search operation after selecting the search mode, if the user cancels the search, the search operation is not initiated. If the user chooses to search in the database of the web server that is updated in real time, the search is performed according to the keywords in the database of the web server.

In step S14, the search ends and the search result is displayed to the user.

In summary, the embodiment of the present invention identifies the user's needs for dining, singing, and traveling through voice recognition technology, and facilitates the user to formulate a travel plan in time.

As shown in FIG. 6 , a flowchart for identifying a user requirement by using a method for retrieving information according to an application example of the present invention is as follows:

Step S110: The user terminal converts the voice in the call into a text through the voice recognition module, and saves the text information.

Step S120: The user receives the text information recognized by the voice recognition module through the control module, and extracts the search keyword to display to the user;

Step S130: The user confirms whether the search keyword is accurate; if the search keyword is accurate, step S140 is performed; otherwise, step S150 is performed.

Step S140: The user selects a search mode to directly initiate a search operation;

Step S150, the user may choose to modify the search keyword, and then initiate a search operation;

Step S160: Display the search result to the user, and the display manner is related to the search mode selected by the user.

A person skilled in the art can understand the steps in the above method, and can also execute related hardware by a program according to the above steps. The program can be stored in a computer readable storage medium, such as a read only memory, a magnetic disk or an optical disk. Alternatively, the steps of the above embodiments may also be implemented using one or more integrated circuits. Correspondingly, each module/unit in the foregoing embodiment may be implemented in the form of hardware or in the form of a software function module. The invention is not limited to any specific form of combination of hardware and software.

In summary, the method and the terminal provided by the present invention realize the requirements of the user to eat, sing, travel, etc. during the call, and obtain the keyword display to the user whether to initiate the search for the business information and the group purchase activity, and display the search result to the user in time. It is convenient for users to make reasonable activity plans. It is especially suitable for young students or business people who often engage in activity gatherings.

While the preferred embodiments of the present invention have been disclosed for purposes of illustration, those skilled in the art will recognize that various modifications, additions and substitutions are possible, and the scope of the invention should not be limited to the embodiments described above.

Industrial applicability

As described above, the method and apparatus for retrieving information provided by the embodiments of the present invention have the following beneficial effects: realizing the need for the user to eat, sing, travel, etc. during the call, and obtaining the keyword display to the user whether to initiate the search for the merchant information and Group purchase activities, and display the search results to users in time, to facilitate users to develop a reasonable plan of activities.

Claims

A method of retrieving information, including:

Detect whether a preset keyword is mentioned during the call;

In the case where the preset keyword is mentioned, the content corresponding to the preset keyword is searched in the webpage to present the retrieved content to the user.
The method of claim 1, wherein the searching for the content corresponding to the preset keyword in the webpage to present the retrieved content to the user further comprises:

Displaying the detected preset keyword on the screen to wait for the user to confirm whether the detected preset keyword is accurate;

If yes, searching for a content corresponding to the preset keyword in the webpage;

If not, the user is prompted to modify the preset keyword as a new keyword to search for a corresponding content in the webpage according to the new keyword.
The method of claim 2, wherein before the waiting for the user to confirm whether the retrieved preset keyword is accurate, the method further comprises:

Sending a prompt message to confirm to the user whether to perform a webpage search of the keyword;

If yes, waiting for the user to confirm whether the retrieved preset keyword is accurate;

If no, the conversion of the voice content during the call to text information is stopped.
The method of claim 1, wherein detecting whether the preset keyword is mentioned during the call comprises:

Converting the voice content during the call into text information, and detecting whether the preset keyword is included in the text information.
The method of claim 4, wherein after converting the voice content during the call to the text information, the method further comprises:

The text information is stored in a predetermined memory, and when the stored text information does not satisfy the predetermined condition, the text information that does not satisfy the predetermined condition is deleted, wherein the predetermined condition includes: the storage time is within a predetermined time period Within, or the storage capacity is greater than the predetermined storage capacity.
The method of any of claims 1 to 5, wherein the preset keywords are stored in one or more of the following locations:

The preset keyword is stored in a local preset database;

The preset keyword is stored in a database of a web server that is updated in real time;

The preset keyword is stored in a third-party software preset by the terminal.
A device for retrieving information, comprising:

a voice recognition module, configured to identify content during a call;

a control module, configured to detect whether a preset keyword is mentioned in the recognized call content, and in a case where the preset keyword is mentioned, search for a content corresponding to the preset keyword in a webpage;

A display module configured to render the retrieved content on the screen.
The apparatus according to claim 7, wherein

The control module is further configured to display, by using the display module, the detected preset keyword on the screen, to wait for the user to confirm whether the retrieved preset keyword is accurate;

If yes, searching for a content corresponding to the preset keyword in the webpage; if not, prompting the user to modify the preset keyword as a new keyword by the display module, according to the new keyword Search the web page for its corresponding content.
The apparatus according to claim 7, wherein

The control module is further configured to send prompt information by the display module to confirm to the user whether to perform a webpage search of the keyword; if yes, wait for the user to confirm whether the retrieved preset keyword is accurate; And triggering the voice recognition module to stop converting the voice content during the call into text information.
The apparatus according to any one of claims 7 to 9, further comprising:

The control module is further configured to: if the voice content during the call is converted into text information, detecting whether the text information includes a preset keyword, and if the preset keyword is included, Searching for a content corresponding to the preset keyword in a webpage;

a storage module configured to store the text information, and if the stored text information does not satisfy the predetermined condition, delete text information that does not satisfy the predetermined condition, wherein the predetermined condition includes: the storage time is within a predetermined time period Within, or the storage capacity is greater than the predetermined storage capacity.