WO2015109688A1 - Intelligent express processing terminal and processing method therefor - Google Patents

Intelligent express processing terminal and processing method therefor Download PDF

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Publication number
WO2015109688A1
WO2015109688A1 PCT/CN2014/077253 CN2014077253W WO2015109688A1 WO 2015109688 A1 WO2015109688 A1 WO 2015109688A1 CN 2014077253 W CN2014077253 W CN 2014077253W WO 2015109688 A1 WO2015109688 A1 WO 2015109688A1
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unit
terminal
information
courier
processing
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PCT/CN2014/077253
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French (fr)
Chinese (zh)
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应远明
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杭州诺亚方舟网络科技有限公司
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Publication of WO2015109688A1 publication Critical patent/WO2015109688A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the invention relates to the field of logistics receiving and dispatching, in particular to an intelligent express processing terminal and a processing method thereof.
  • the invention aims at the shortcomings of low express delivery efficiency in the prior art, and provides an intelligent express delivery terminal and a system thereof.
  • An intelligent express processing terminal comprising a terminal dispatching cabinet, an end host and a terminal processor,
  • Terminal dispatch cabinet including express storage compartment and door lock control unit;
  • the terminal host includes a display unit, an input unit, and an information reading unit;
  • a terminal processor comprising a communication unit and a control processing unit
  • the terminal host is set on the terminal dispatching cabinet
  • the terminal processor is set in the terminal dispatching cabinet
  • the display unit is a cathode ray tube display or an LCD display or an LED display
  • the input unit is a key input module or a touch screen module
  • the information reading unit is The radio frequency card reader or the barcode scanner, the door lock control unit, the display unit, the input unit, the information reading unit and the communication unit are respectively connected to the control processing unit.
  • a door lock control unit is arranged in each express storage compartment, and the door lock control unit controls opening and closing of the express storage compartment;
  • the terminal unit is provided with a display unit, an input unit and an information reading unit information reading unit to read the courier or The identity information of the recipient, the display unit displays the information, and the input unit inputs the information.
  • the display unit is a cathode ray tube display or an LCD display or an LED display.
  • the cathode ray tube display technology is mature, the cost is low, and the eye stimulation is small;
  • the LCD display or the LED display body is thin, takes up small space, and has small radiation, and each type of display has its own advantages, and can display the working state of the intelligent express processing terminal, and has the person Machine interaction function, friendly interface.
  • the input unit is a key input module or a touch screen module.
  • the key input can facilitate the user to input password or address information, etc., and the input is quick and convenient; the touch screen module is convenient to input, and when the password is input, the characters can be arranged in disorder, and the security is high.
  • the information reading unit is a radio frequency card reader or a barcode scanner, and the radio frequency card reader or the barcode scanner can read the identity information of the pickup person, or pick up the voucher information or secret order, and the identification is convenient and rapid, and the accuracy of the delivery of the delivery is improved. effectiveness.
  • the intelligent express delivery terminal can centrally distribute, effectively reduce the delivery cost, improve the efficiency, and reduce the repeated distribution cost; the information reading unit reads the information, and the control processing unit and the communication unit cooperate to process, precise, fast and safe, and avoids the component error.
  • the smart express terminal is set in the community or school, avoiding the criminals posing as couriers to the door, reducing the potential safety hazards of the community.
  • the number of courier storage cells is greater than or equal to two.
  • the terminal dispatching cabinet includes a plurality of express storage compartments, and the express storage compartment has different size and shape, and can be adapted to packages of different shapes and sizes, and has a wide application range.
  • the terminal host further comprises an information collecting unit, wherein the information collecting unit comprises a storage unit and a video collecting unit, wherein the storage unit is disposed inside the terminal host, the video collecting unit is disposed on the top of the terminal sending cabinet or the terminal host surface, the video collecting unit and the storage
  • the units are each connected to a control processing unit.
  • the information collecting unit disposed on the top of the terminal dispatching cabinet or the surface of the terminal host can collect video information, and the storage unit can store and record the collected information, so as to facilitate the process of recording the parts picking process, and the dispatching and picking process has a record to follow. Safe and convenient.
  • the terminal host further includes a voice interaction unit, and the voice interaction unit includes a voice collection unit and a voice broadcast unit.
  • the voice collection unit and the voice broadcast unit are disposed on the surface of the terminal host, and are respectively connected to the control processing unit.
  • the voice broadcast unit broadcasts the processing process, and the human-machine interaction is friendly; the voice collection unit can take the voice information of the courier or the recipient in the process of dispatching or picking up, and record the working condition of the device.
  • An intelligent express processing method for applying intelligent express processing terminals including a smart dispatch process:
  • A The courier reads the parcel information and the recipient information through the information reading unit, the control processing unit receives and processes, generates the voucher information, and the communication unit sends the voucher information to the recipient;
  • the courier scans the courier information through the information reading unit, and the control processing unit processes the information to the door lock control unit, the idle courier storage cell is opened, the courier puts the parcel, and closes the courier storage cell;
  • the picker scans the voucher information through the information reading unit, or the identity information of the retriever, or the voucher information input through the input unit, to control the processing unit authentication;
  • the voice broadcast unit broadcasts the processing progress
  • the display unit displays the processing progress
  • the control processing unit controls the video collection unit and the voice collection unit to collect the information, and stores the information in the storage unit.
  • the information reading unit reads the courier identity information or the courier identity code information, and controls the processing unit to pass the authentication, and then opens the idle courier storage cell; the information reading unit scans the courier face bar code to obtain the parcel recipient information, and controls After the processing unit processes, the QR code pick-up voucher information or the password pick-up voucher information is generated, and the communication module sends the pick-up voucher information to the receiving mobile phone number; the courier puts the parcel into the free courier storage cell and closes the courier storage cell.
  • the express delivery is temporarily stored in the express storage compartment, and the express delivery operation is completed.
  • the recipient receives the receipt voucher information, goes to the smart courier processing terminal, scans the voucher voucher through the information reading unit, or reads the pickup person identity information through the information reading unit, or inputs the voucher information through the input unit,
  • the control processing unit receives the pick-up information and starts the authentication; the authentication succeeds, the control processing unit controls the door lock control unit, the express storage cell is opened, the pick-up person picks up the goods; the authentication is unsuccessful, and the control processing unit controls the door lock control unit
  • the courier storage compartment remains closed.
  • the picking process is simple and convenient, and the courier does not need to deliver the parcel in person, which saves the delivery time of the courier, reduces the distribution cost, improves the delivery efficiency, and delivers accurate, fast and safe parts, saving manpower and material resources.
  • the authentication is unsuccessful, the corresponding courier storage grid will not be opened, completely eliminating the possibility of courier delivery errors and lost pieces, and sending the pieces accurately. , safe and efficient.
  • Delivery and delivery of express delivery can be centralized and batch processing, reducing distribution personnel and reducing labor costs.
  • Centralized delivery improves delivery efficiency, reduces re-delivery rates, reduces recurring delivery costs, and reduces logistics costs.
  • control processing unit processes and generates the voucher information and sends it to the recipient, which is accurate, fast and safe, avoids the possibility of manually notifying the recipient, and the delivery is accurate. Efficient.
  • the process of sending parts is carried out at the terminal dispatching cabinet.
  • the terminal dispatching cabinet is set at the door of the densely populated community, school, etc. according to the needs.
  • the courier does not need to enter the community or the school to ensure the community or
  • the internal order of the school avoids the incorporation of lawless elements, guarantees security, and is conducive to maintaining social stability.
  • FIG. 1 is a schematic structural diagram of an intelligent express processing terminal of the present invention
  • terminal dispatching cabinet 2—terminal host, 3-terminal processor, 11—delivery storage compartment, 12-door lock control unit, 21—display unit, 22—Input unit, 23—Information reading unit, 24-Information collection unit, 25—Voice interaction unit, 31—Communication unit, 32—Control processing unit, 241—Storage unit, 242—Video acquisition unit, 251—Voice collection Unit, 252 - voice broadcast unit.
  • An intelligent express processing terminal includes a terminal dispatching cabinet 1, a terminal host 2, and a terminal processor 3;
  • the terminal dispatching cabinet 1 comprises a courier storage compartment 11 and a door lock control unit 12;
  • the terminal host 2 includes a display unit 21, an input unit 22, and an information reading unit 23;
  • the terminal processor 3 includes a communication unit 31 and a control processing unit 32;
  • the terminal host 2 is disposed on the terminal dispatching cabinet 1, and the terminal processor 3 is disposed in the terminal dispatching cabinet 1, and the door lock control unit 12, the display unit 21, the input unit 22, the information reading unit 23, and the communication unit 31 are respectively The control processing unit 32 is connected.
  • the express storage compartment 11 includes three volumes of storage compartments.
  • the display unit 21 is an LCD display
  • the input unit 22 is a key input module
  • the information reading unit 23 is a radio frequency card reader.
  • the terminal host 2 further includes an information collecting unit 24 and a voice interaction unit 25.
  • the information collection unit 24 includes a storage unit 241 and a video collection unit 242.
  • the storage unit 241 is disposed inside the terminal host 2, and the video collection unit 242 is disposed on the top of the terminal component cabinet 1 or the surface of the terminal host 2, and the storage unit 241 and the video collection unit 242. They are respectively connected to the control processing unit 32.
  • the voice interaction unit 25 includes a voice collection unit 251 and a voice announcement unit 252.
  • the voice collection unit 251 and the voice announcement unit 252 are disposed on the surface of the terminal host 2, and are respectively connected to the control processing unit 32.
  • Embodiment 2 is the same as Embodiment 1, except that the courier storage compartment 11 includes two volumes of storage cells.
  • the display unit 21 is a cathode ray tube display, and the input unit 22 is a touch screen module.
  • the information reading unit 23 is a barcode scanner.
  • Embodiment 3 is the same as Embodiment 1, except that the display unit 21 is an LED display.
  • An intelligent express processing method for applying a smart express processing terminal includes a smart dispatching and picking process:
  • the courier scans the package information and the recipient information through the information reading unit 23, extracts the recipient mobile phone number and the recipient identity information, and the control processing unit 32 receives and processes the generated voucher information, and the communication unit 31 sends Pick up the voucher information to the recipient's mobile phone;
  • the courier scans the courier identity information through the information reading unit 23
  • the control processing unit 32 processes the door lock control unit 12
  • the idle courier storage compartment 11 is opened, the courier puts the parcel, and closes the courier storage compartment 11;
  • the picker scans the pickup voucher information through the information reading unit 23, and the control processing unit 32 authenticates;
  • the voice broadcast unit 252 broadcasts the processing progress
  • the display unit 21 displays the processing progress
  • the control processing unit 32 controls the video collection unit 242 and the voice collection unit 252 to collect information and store it in the storage unit.
  • Embodiment 5 is the same as Embodiment 4 except that the courier reads the package information and the recipient information through the information reading unit 23, extracts the recipient's landline number and the recipient identity information, and the control processing unit 32 receives And processing, generating the pickup voucher information, the communication unit 31 dials the recipient landline number, and the control processing unit 32 controls the voice broadcast unit 252 to broadcast the pickup voucher information.
  • Embodiment 6 is the same as Embodiment 4 except that the pick-up person inputs the pickup voucher information through the input unit 22, and the control processing unit 32 authenticates.

Abstract

The present invention relates to the field of logistics posting and delivery. Disclosed are an intelligent express processing terminal and a processing method therefor. The intelligent express processing terminal comprises a terminal delivery cabinet (1), a terminal host (2), and a terminal processor (3). The terminal delivery cabinet (1) comprises an express storage cell (11) and a door lock control unit (12). The terminal host (2) comprises a display unit (21), an input unit (22), and an information reading unit (23). The terminal processor (3) comprises a communications unit (31) and a control processing unit (32). The door lock control unit (12), the display unit (21), the input unit (22), the information reading unit (23) and the communications unit (31) are separately connected to the control processing unit (32). The present invention has a high delivery efficiency, breaks through the limitation that a courier needs to deliver in a face-to-face manner in traditional parcel delivery, and completely solves the problem that parcels are taken mistakenly and lost.

Description

一种智能快递处理终端及其处理方法 Intelligent express processing terminal and processing method thereof 技术领域 Technical field
本发明涉及物流收寄和派送领域,尤其涉及了一种智能快递处理终端及其处理方法。  The invention relates to the field of logistics receiving and dispatching, in particular to an intelligent express processing terminal and a processing method thereof.
背景技术 Background technique
随着电子商务的快速发展和人们生活节奏的加快,网购越来越受到人们的青睐。伴随着网购的发展传统的物流快递行业暴露出越来越多的缺点。传统的快递行业需要快递员人工送货上门,经常遇到收件人不在家,快递投递失败;快递投递失败次数多,导致快递派件速度降低,快件滞留、快递错拿丢件现象时有发生。此外,传统的快递派送还存在不法分子冒充快递人员的可能,带来较大的安全隐患。 With the rapid development of e-commerce and the accelerated pace of people's lives, online shopping has become more and more popular. With the development of online shopping, the traditional logistics express industry has exposed more and more shortcomings. The traditional express delivery industry requires courier to deliver goods manually. It often encounters that the recipient is not at home, and the delivery of the courier fails. The number of courier delivery failures is high, resulting in a decrease in the speed of express delivery, and the phenomenon of courier detention and courier misplacement occurs. . In addition, the traditional express delivery also has the possibility that criminals pretend to be courier personnel, which brings greater security risks.
发明内容  Summary of the invention
本发明针对现有技术中快递投递效率低的缺点,提供了一种智能快递终端及其系统。The invention aims at the shortcomings of low express delivery efficiency in the prior art, and provides an intelligent express delivery terminal and a system thereof.
为了解决上述技术问题,本发明通过下述技术方案得以解决:In order to solve the above technical problems, the present invention is solved by the following technical solutions:
一种智能快递处理终端,包括终端派件柜、终端主机和终端处理器,An intelligent express processing terminal, comprising a terminal dispatching cabinet, an end host and a terminal processor,
终端派件柜,包括快递存储格和门锁控制单元;Terminal dispatch cabinet, including express storage compartment and door lock control unit;
终端主机,包括显示单元、输入单元和信息读取单元;The terminal host includes a display unit, an input unit, and an information reading unit;
终端处理器,包括通讯单元和控制处理单元;a terminal processor, comprising a communication unit and a control processing unit;
终端主机设在终端派件柜上,终端处理器设在终端派件柜内,显示单元为阴极射线管显示器或LCD显示器或LED显示器,输入单元为按键输入模块或触屏模块,信息读取单元为射频读卡器或条形码扫描仪,门锁控制单元、显示单元、输入单元、信息读取单元和通讯单元分别与控制处理单元相连。The terminal host is set on the terminal dispatching cabinet, the terminal processor is set in the terminal dispatching cabinet, the display unit is a cathode ray tube display or an LCD display or an LED display, and the input unit is a key input module or a touch screen module, and the information reading unit is The radio frequency card reader or the barcode scanner, the door lock control unit, the display unit, the input unit, the information reading unit and the communication unit are respectively connected to the control processing unit.
每个快递存储格内都设置门锁控制单元,门锁控制单元控制快递存储格的开启和关闭;终端主机上设置有显示单元、输入单元和信息读取单元信息读取单元读取快递员或收件人的身份信息,显示单元显示信息,输入单元录入信息。显示单元为阴极射线管显示器或LCD显示器或LED显示器。阴极射线管显示器技术成熟,成本低,对眼睛刺激小;LCD显示器或LED显示器机身薄,占用空间小,辐射小,不同类型显示器各有优点,能显示智能快递处理终端的工作状态,具备人机交互功能,界面友好。输入单元为按键输入模块或触屏模块。按键输入能方便使用者输入密码或地址信息等,输入迅速方便;触屏模块输入方便,在输入密码时,能实现字符乱序排列,安全性高。信息读取单元为射频读卡器或条形码扫描仪,射频读卡器或条形码扫描仪能读取取件人身份信息,或取货凭证信息或密令,识别方便,迅速,提高快递派送准确率和效率。智能快递终端可以集中配送,有效降低派送成本,提高效率,缩减了重复配送成本;信息读取单元读取信息,控制处理单元和通讯单元协同处理,精准快速安全,避免了派件错误。此外,智能快递终端设置在小区或学校,避免了不法分子冒充快递人员上门,降低了小区安全隐患。A door lock control unit is arranged in each express storage compartment, and the door lock control unit controls opening and closing of the express storage compartment; the terminal unit is provided with a display unit, an input unit and an information reading unit information reading unit to read the courier or The identity information of the recipient, the display unit displays the information, and the input unit inputs the information. The display unit is a cathode ray tube display or an LCD display or an LED display. The cathode ray tube display technology is mature, the cost is low, and the eye stimulation is small; the LCD display or the LED display body is thin, takes up small space, and has small radiation, and each type of display has its own advantages, and can display the working state of the intelligent express processing terminal, and has the person Machine interaction function, friendly interface. The input unit is a key input module or a touch screen module. The key input can facilitate the user to input password or address information, etc., and the input is quick and convenient; the touch screen module is convenient to input, and when the password is input, the characters can be arranged in disorder, and the security is high. The information reading unit is a radio frequency card reader or a barcode scanner, and the radio frequency card reader or the barcode scanner can read the identity information of the pickup person, or pick up the voucher information or secret order, and the identification is convenient and rapid, and the accuracy of the delivery of the delivery is improved. effectiveness. The intelligent express delivery terminal can centrally distribute, effectively reduce the delivery cost, improve the efficiency, and reduce the repeated distribution cost; the information reading unit reads the information, and the control processing unit and the communication unit cooperate to process, precise, fast and safe, and avoids the component error. In addition, the smart express terminal is set in the community or school, avoiding the criminals posing as couriers to the door, reducing the potential safety hazards of the community.
作为优选,快递存储格的数量大于等于二。终端派件柜包括多个快递存储格,快递存储格大小形状不同,能适合于不同形状体积的包裹,适用范围广。Preferably, the number of courier storage cells is greater than or equal to two. The terminal dispatching cabinet includes a plurality of express storage compartments, and the express storage compartment has different size and shape, and can be adapted to packages of different shapes and sizes, and has a wide application range.
作为优选,终端主机还包括信息采集单元,信息采集单元包括存储单元和视频采集单元,存储单元设置于终端主机内部,视频采集单元设置于终端派件柜顶部或终端主机表面,视频采集单元和存储单元分别与控制处理单元相连。设置在终端派件柜顶部或终端主机表面的信息采集单元,能采集视频信息,存储单元能存储记录所采集的信息,方便记录派件取件过程,派件和取件过程有记录可循,安全方便。Preferably, the terminal host further comprises an information collecting unit, wherein the information collecting unit comprises a storage unit and a video collecting unit, wherein the storage unit is disposed inside the terminal host, the video collecting unit is disposed on the top of the terminal sending cabinet or the terminal host surface, the video collecting unit and the storage The units are each connected to a control processing unit. The information collecting unit disposed on the top of the terminal dispatching cabinet or the surface of the terminal host can collect video information, and the storage unit can store and record the collected information, so as to facilitate the process of recording the parts picking process, and the dispatching and picking process has a record to follow. Safe and convenient.
作为优选,终端主机还包括语音交互单元,语音交互单元包括语音采集单元和语音播报单元,语音采集单元和语音播报单元设置在终端主机表面,分别与控制处理单元相连。语音播报单元播报处理进程,人机交互友好;语音采集单元能录取派件或取件过程中快递员或收件人的语音信息,记录设备工作情况。Preferably, the terminal host further includes a voice interaction unit, and the voice interaction unit includes a voice collection unit and a voice broadcast unit. The voice collection unit and the voice broadcast unit are disposed on the surface of the terminal host, and are respectively connected to the control processing unit. The voice broadcast unit broadcasts the processing process, and the human-machine interaction is friendly; the voice collection unit can take the voice information of the courier or the recipient in the process of dispatching or picking up, and record the working condition of the device.
一种应用智能快递处理终端的智能快递处理方法,包括智能派件过程:An intelligent express processing method for applying intelligent express processing terminals, including a smart dispatch process:
A:快递员通过信息读取单元读取包裹信息和收件人信息,控制处理单元接收并处理,生成取货凭证信息,通讯单元发送取货凭证信息至收件人;A: The courier reads the parcel information and the recipient information through the information reading unit, the control processing unit receives and processes, generates the voucher information, and the communication unit sends the voucher information to the recipient;
B:快递员通过信息读取单元扫描快递员信息,控制处理单元处理后传递信息至门锁控制单元,空闲的快递存储格开启,快递员放入包裹,关闭快递存储格;B: The courier scans the courier information through the information reading unit, and the control processing unit processes the information to the door lock control unit, the idle courier storage cell is opened, the courier puts the parcel, and closes the courier storage cell;
C:取件人通过信息读取单元扫描取货凭证信息,或取件人身份信息,或通过输入单元输入的取货凭证信息,控制处理单元鉴权;C: The picker scans the voucher information through the information reading unit, or the identity information of the retriever, or the voucher information input through the input unit, to control the processing unit authentication;
D:鉴权成功,控制处理单元控制门锁控制单元,快递存储格开启,取件人取货;鉴权不成功,控制处理单元控制门锁控制单元,快递存储格保持关闭;D: The authentication is successful, the control processing unit controls the door lock control unit, the courier storage cell is opened, the picker picks up the goods; if the authentication is unsuccessful, the control processing unit controls the door lock control unit, and the courier storage cell remains closed;
在步骤A或B或C或D的过程中,语音播报单元播报处理进程,显示单元显示处理进程,控制处理单元控制视频采集单元和语音采集单元采集信息,并存储在存储单元内。In the process of step A or B or C or D, the voice broadcast unit broadcasts the processing progress, the display unit displays the processing progress, and the control processing unit controls the video collection unit and the voice collection unit to collect the information, and stores the information in the storage unit.
信息读取单元读取快递员身份信息或快递员身份代码信息,控制处理单元鉴权通过后,开启空闲的快递存储格;信息读取单元扫描快递面单条码,获得包裹收件人信息,控制处理单元处理后,生成二维码取货凭证信息或密码取货凭证信息,通讯模块发送取货凭证信息至收件手机号码;快递员将包裹放入空闲的快递存储格,关闭快递存储格后,快递被暂存在快递存储格,快递派件操作完成。The information reading unit reads the courier identity information or the courier identity code information, and controls the processing unit to pass the authentication, and then opens the idle courier storage cell; the information reading unit scans the courier face bar code to obtain the parcel recipient information, and controls After the processing unit processes, the QR code pick-up voucher information or the password pick-up voucher information is generated, and the communication module sends the pick-up voucher information to the receiving mobile phone number; the courier puts the parcel into the free courier storage cell and closes the courier storage cell. The express delivery is temporarily stored in the express storage compartment, and the express delivery operation is completed.
收件人收到取货凭证信息,前往智能快递处理终端,通过信息读取单元扫描取货凭证,或通过信息读取单元读取取件人身份信息,或通过输入单元输入取货凭证信息,控制处理单元接收取件人信息,开始鉴权;鉴权成功,控制处理单元控制门锁控制单元,快递存储格开启,取件人取货;鉴权不成功,控制处理单元控制门锁控制单元,快递存储格保持关闭。该取件过程操作简单,快捷方便,快递员不需要当面派送包裹,节约了快递员的派件时间,降低了配送成本,提高了派送效率,派件精准快速安全,节约了人力物力。此外,通过运算控制器处理并直接将取货凭证信息发送给收件人,鉴权不成功,相应的快递存储格即不会开启,完全杜绝了快递派送错误和丢件的可能,派件准确,安全高效。The recipient receives the receipt voucher information, goes to the smart courier processing terminal, scans the voucher voucher through the information reading unit, or reads the pickup person identity information through the information reading unit, or inputs the voucher information through the input unit, The control processing unit receives the pick-up information and starts the authentication; the authentication succeeds, the control processing unit controls the door lock control unit, the express storage cell is opened, the pick-up person picks up the goods; the authentication is unsuccessful, and the control processing unit controls the door lock control unit The courier storage compartment remains closed. The picking process is simple and convenient, and the courier does not need to deliver the parcel in person, which saves the delivery time of the courier, reduces the distribution cost, improves the delivery efficiency, and delivers accurate, fast and safe parts, saving manpower and material resources. In addition, through the operation controller processing and directly sending the receipt voucher information to the recipient, the authentication is unsuccessful, the corresponding courier storage grid will not be opened, completely eliminating the possibility of courier delivery errors and lost pieces, and sending the pieces accurately. , safe and efficient.
本发明由于采用了以上技术方案,具有显著的技术效果:The invention has the remarkable technical effects by adopting the above technical solutions:
1.快递的派送和收件能够集中化批量化处理,减少了配送人员,降低人力成本。1. Delivery and delivery of express delivery can be centralized and batch processing, reducing distribution personnel and reducing labor costs.
2.集中派送提高了派送效率,降低了重复配送率,降低了重复派送成本,物流费用降低。2. Centralized delivery improves delivery efficiency, reduces re-delivery rates, reduces recurring delivery costs, and reduces logistics costs.
3.信息读取单元读取包裹面单信息后,控制处理单元处理并生成取货凭证信息并发送给收件人,准确快速安全,避免了人工通知收件人可能出现的错误,快递派送准确高效。3. After the information reading unit reads the parcel face information, the control processing unit processes and generates the voucher information and sends it to the recipient, which is accurate, fast and safe, avoids the possibility of manually notifying the recipient, and the delivery is accurate. Efficient.
4.派件取件过程都在终端派件柜处进行,终端派件柜根据需要设置在人员密集的小区、学校等处的门口,快递快递员不需要进入到小区或学校内部,保证小区或学校内部秩序,避免不法分子混入,保证安全,有利于维护社会稳定。4. The process of sending parts is carried out at the terminal dispatching cabinet. The terminal dispatching cabinet is set at the door of the densely populated community, school, etc. according to the needs. The courier does not need to enter the community or the school to ensure the community or The internal order of the school avoids the incorporation of lawless elements, guarantees security, and is conducive to maintaining social stability.
附图说明  DRAWINGS
图1是本发明的一种智能快递处理终端的结构示意图;1 is a schematic structural diagram of an intelligent express processing terminal of the present invention;
图2是一种智能快递处理终端系统的智能派件和取件过程。2 is a smart dispatching and picking process of a smart express processing terminal system.
附图中各数字标号所指代的部位名称如下:1—终端派件柜、2—终端主机、3—终端处理器、11—快递存储格、12—门锁控制单元、21—显示单元、22—输入单元、23—信息读取单元、24—信息采集单元、25—语音交互单元、31—通讯单元、32—控制处理单元、241—存储单元、242—视频采集单元、251—语音采集单元、252—语音播报单元。The names of the parts indicated by the numerical symbols in the drawing are as follows: 1—terminal dispatching cabinet, 2—terminal host, 3-terminal processor, 11—delivery storage compartment, 12-door lock control unit, 21—display unit, 22—Input unit, 23—Information reading unit, 24-Information collection unit, 25—Voice interaction unit, 31—Communication unit, 32—Control processing unit, 241—Storage unit, 242—Video acquisition unit, 251—Voice collection Unit, 252 - voice broadcast unit.
具体实施方式  detailed description
下面结合附图与实施例对本发明作进一步详细描述。The present invention will be further described in detail below with reference to the accompanying drawings and embodiments.
实施例1Example 1
一种智能快递处理终端,如图1所示,包括终端派件柜1、终端主机2和终端处理器3;An intelligent express processing terminal, as shown in FIG. 1, includes a terminal dispatching cabinet 1, a terminal host 2, and a terminal processor 3;
终端派件柜1,包括快递存储格11和门锁控制单元12;The terminal dispatching cabinet 1 comprises a courier storage compartment 11 and a door lock control unit 12;
终端主机2,包括显示单元21、输入单元22、信息读取单元23;The terminal host 2 includes a display unit 21, an input unit 22, and an information reading unit 23;
终端处理器3,包括通讯单元31和控制处理单元32;The terminal processor 3 includes a communication unit 31 and a control processing unit 32;
终端主机2设在终端派件柜1上,终端处理器3设在终端派件柜1内,门锁控制单元12、显示单元21、输入单元22、信息读取单元23和通讯单元31分别与控制处理单元32相连。The terminal host 2 is disposed on the terminal dispatching cabinet 1, and the terminal processor 3 is disposed in the terminal dispatching cabinet 1, and the door lock control unit 12, the display unit 21, the input unit 22, the information reading unit 23, and the communication unit 31 are respectively The control processing unit 32 is connected.
其中,快递存储格11包括三种体积的存储格。显示单元21为LCD显示器,输入单元22为按键输入模块,信息读取单元23为射频读卡器。Among them, the express storage compartment 11 includes three volumes of storage compartments. The display unit 21 is an LCD display, the input unit 22 is a key input module, and the information reading unit 23 is a radio frequency card reader.
终端主机2还包括信息采集单元24和语音交互单元25。信息采集单元24包括存储单元241和视频采集单元242,存储单元241设置于终端主机2内部,视频采集单元242设置于终端派件柜1顶部或终端主机2表面,存储单元241和视频采集单元242分别与控制处理单元32相连。语音交互单元25包括语音采集单元251和语音播报单元252,语音采集单元251和语音播报单元252设置在终端主机2表面,分别与控制处理单元32相连。The terminal host 2 further includes an information collecting unit 24 and a voice interaction unit 25. The information collection unit 24 includes a storage unit 241 and a video collection unit 242. The storage unit 241 is disposed inside the terminal host 2, and the video collection unit 242 is disposed on the top of the terminal component cabinet 1 or the surface of the terminal host 2, and the storage unit 241 and the video collection unit 242. They are respectively connected to the control processing unit 32. The voice interaction unit 25 includes a voice collection unit 251 and a voice announcement unit 252. The voice collection unit 251 and the voice announcement unit 252 are disposed on the surface of the terminal host 2, and are respectively connected to the control processing unit 32.
实施例2Example 2
实施例2与实施例1相同,不同之处在于:快递存储格11包括两种体积的存储格。显示单元21为阴极射线管显示器,输入单元22为触屏模块。信息读取单元23为条形码扫描仪。Embodiment 2 is the same as Embodiment 1, except that the courier storage compartment 11 includes two volumes of storage cells. The display unit 21 is a cathode ray tube display, and the input unit 22 is a touch screen module. The information reading unit 23 is a barcode scanner.
实施例3Example 3
实施例3与实施例1相同,不同之处在于:显示单元21为LED显示器。Embodiment 3 is the same as Embodiment 1, except that the display unit 21 is an LED display.
实施例4Example 4
一种应用智能快递处理终端的智能快递处理方法,如图2所示,包括智能派件和取件过程:An intelligent express processing method for applying a smart express processing terminal, as shown in FIG. 2, includes a smart dispatching and picking process:
A:快递员通过信息读取单元23扫描包裹信息和收件人信息,提取收件人手机号码和收件人身份信息,控制处理单元32接收并处理,生成取货凭证信息,通讯单元31发送取货凭证信息至收件人手机;A: The courier scans the package information and the recipient information through the information reading unit 23, extracts the recipient mobile phone number and the recipient identity information, and the control processing unit 32 receives and processes the generated voucher information, and the communication unit 31 sends Pick up the voucher information to the recipient's mobile phone;
B:快递员通过信息读取单元23扫描快递员身份信息,控制处理单元32处理后控制门锁控制单元12,空闲的快递存储格11开启,快递员放入包裹,关闭快递存储格11;B: the courier scans the courier identity information through the information reading unit 23, the control processing unit 32 processes the door lock control unit 12, the idle courier storage compartment 11 is opened, the courier puts the parcel, and closes the courier storage compartment 11;
C:取件人通过信息读取单元23扫描取货凭证信息,控制处理单元32鉴权;C: the picker scans the pickup voucher information through the information reading unit 23, and the control processing unit 32 authenticates;
D:鉴权成功,控制处理单元32控制门锁控制单元12,相应快递存储格11开启,取件人取货;鉴权不成功,控制处理单元32控制门锁控制单元12,快递存储格11保持关闭;D: The authentication succeeds, the control processing unit 32 controls the door lock control unit 12, the corresponding express storage compartment 11 is opened, the picker picks up the goods; the authentication is unsuccessful, the control processing unit 32 controls the door lock control unit 12, and the express storage compartment 11 Keep off;
在步骤A或B或C或D的过程中,语音播报单元252播报处理进程,显示单元21显示处理进程,控制处理单元32控制视频采集单元242和语音采集单元252采集信息,并存储在存储单元内。In the process of step A or B or C or D, the voice broadcast unit 252 broadcasts the processing progress, the display unit 21 displays the processing progress, and the control processing unit 32 controls the video collection unit 242 and the voice collection unit 252 to collect information and store it in the storage unit. Inside.
实施例5Example 5
实施例5与实施例4相同,不同之处在于:快递员通过信息读取单元23读取包裹信息和收件人信息,提取收件人座机号码和收件人身份信息,控制处理单元32接收并处理,生成取货凭证信息,通讯单元31拨通收件人座机号码,控制处理单元32控制语音播报单元252播报取货凭证信息。Embodiment 5 is the same as Embodiment 4 except that the courier reads the package information and the recipient information through the information reading unit 23, extracts the recipient's landline number and the recipient identity information, and the control processing unit 32 receives And processing, generating the pickup voucher information, the communication unit 31 dials the recipient landline number, and the control processing unit 32 controls the voice broadcast unit 252 to broadcast the pickup voucher information.
实施例6Example 6
实施例6与实施例4相同,不同之处在于:取件人通过输入单元22输入取货凭证信息后,控制处理单元32鉴权。Embodiment 6 is the same as Embodiment 4 except that the pick-up person inputs the pickup voucher information through the input unit 22, and the control processing unit 32 authenticates.
总之,以上所述仅为本发明的较佳实施例,凡依本发明申请专利范围所作的均等变化与修饰,皆应属本发明专利的涵盖范围。In summary, the above description is only the preferred embodiment of the present invention, and all changes and modifications made by the scope of the present invention should be covered by the present invention.

Claims (5)

  1. 一种智能快递处理终端,其特征在于,包括: An intelligent express processing terminal, comprising:
    终端派件柜(1),包括快递存储格(11)和门锁控制单元(12);Terminal dispatch cabinet (1), including express storage compartment (11) and door lock control unit (12);
    终端主机(2),包括显示单元(21)、输入单元(22)、信息读取单元(23);The terminal host (2) includes a display unit (21), an input unit (22), and an information reading unit (23);
    终端处理器(3),包括通讯单元(31)和控制处理单元(32);a terminal processor (3) comprising a communication unit (31) and a control processing unit (32);
    终端主机(2)设在终端派件柜(1)上,终端处理器(3)设在终端派件柜(1)内,显示单元(21)为阴极射线管显示器或LCD显示器或LED显示器,输入单元(22)为按键输入模块或触屏模块,信息读取单元(23)为射频读卡器或条形码扫描仪,门锁控制单元(12)、显示单元(21)、输入单元(22)、信息读取单元(23)和通讯单元(31)分别与控制处理单元(32)相连。The terminal host (2) is disposed on the terminal dispatching cabinet (1), the terminal processor (3) is disposed in the terminal dispatching cabinet (1), and the display unit (21) is a cathode ray tube display or an LCD display or an LED display. The input unit (22) is a key input module or a touch screen module, and the information reading unit (23) is a radio frequency card reader or a barcode scanner, a door lock control unit (12), a display unit (21), and an input unit (22) The information reading unit (23) and the communication unit (31) are respectively connected to the control processing unit (32).
  2. 根据权利要求1所述的一种智能快递处理终端,其特征在于:快递存储格(11)的数量≥2。 The intelligent express processing terminal according to claim 1, characterized in that the number of the express storage cells (11) is ≥2.
  3. 根据权利要求1所述的一种智能快递处理终端,其特征在于:终端主机(2)还包括信息采集单元(24),信息采集单元(24)包括存储单元(241)和视频采集单元(242),存储单元(241)设置于终端主机(2)内部,视频采集单元(242)设置于终端派件柜(1)顶部或终端主机(2)表面,存储单元(241)和视频采集单元(242)分别与控制处理单元(32)相连。The intelligent express processing terminal according to claim 1, wherein the terminal host (2) further comprises an information collecting unit (24), and the information collecting unit (24) comprises a storage unit (241) and a video collecting unit (242). The storage unit (241) is disposed inside the terminal host (2), and the video collection unit (242) is disposed on the top of the terminal component cabinet (1) or the surface of the terminal host (2), the storage unit (241) and the video collection unit ( 242) respectively connected to the control processing unit (32).
  4. 根据权利要求3所述的一种智能快递处理终端,其特征在于:终端主机(2)还包括语音交互单元(25),语音交互单元(25)包括语音采集单元(251)和语音播报单元(252),语音采集单元(251)和语音播报单元(252)设置在终端主机(2)表面,分别与控制处理单元(32)相连。The intelligent express processing terminal according to claim 3, wherein the terminal host (2) further comprises a voice interaction unit (25), and the voice interaction unit (25) comprises a voice collection unit (251) and a voice broadcast unit ( 252), the voice collecting unit (251) and the voice broadcast unit (252) are disposed on the surface of the terminal host (2), and are respectively connected to the control processing unit (32).
  5. 一种应用权利要求4所述的智能快递处理终端的智能快递处理方法,其特征在于,包括智能派件和取件过程:An intelligent express processing method for applying the intelligent express processing terminal according to claim 4, characterized in that it comprises a smart dispatching and picking process:
    A:快递员通过信息读取单元(23)读取包裹信息和收件人信息,控制处理单元(32)接收并处理,生成取货凭证信息,通讯单元(31)发送取货凭证信息至收件人;A: The courier reads the parcel information and the recipient information through the information reading unit (23), the control processing unit (32) receives and processes, generates the voucher information, and the communication unit (31) sends the voucher information to the receipt. Member people;
    B:快递员通过信息读取单元(23)扫描快递员信息,控制处理单元(32)处理后传递信息至门锁控制单元(12),开启空闲的快递存储格(11),快递员放入包裹,关闭快递存储格(11);B: The courier scans the courier information through the information reading unit (23), and the control processing unit (32) processes the information and transmits the information to the door lock control unit (12), and opens the idle courier storage cell (11), the courier puts Parcel, close the courier storage compartment (11);
    C:取件人通过信息读取单元(23)扫描取货凭证,或通过信息读取单元(23)读取身份信息,或输入单元(22)输入的取货凭证信息,控制处理单元(32)鉴权;C: The picker scans the pickup voucher through the information reading unit (23), or reads the identity information through the information reading unit (23), or the voucher information input by the input unit (22), and controls the processing unit (32) ) authentication;
    D:鉴权成功,控制处理单元(32)控制门锁控制单元(12),快递存储格(11)开启,取件人取货;鉴权不成功,控制处理单元(32)控制门锁控制单元(12),快递存储格(11)保持关闭;D: The authentication is successful, the control processing unit (32) controls the door lock control unit (12), the courier storage cell (11) is opened, the picker picks up the goods; the authentication is unsuccessful, and the control processing unit (32) controls the door lock control Unit (12), the courier storage compartment (11) remains closed;
    在步骤A或B或C或D的过程中,语音播报单元(252)播报处理进程,显示单元(21)显示处理进程,控制处理单元(32)控制视频采集单元(242)和语音采集单元(251)采集信息,并存储在存储单元(241)内。In the process of step A or B or C or D, the voice broadcast unit (252) broadcasts the processing progress, the display unit (21) displays the processing progress, and the control processing unit (32) controls the video collection unit (242) and the voice collection unit ( 251) The information is collected and stored in the storage unit (241).
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