WO2014179951A1 - Method and apparatus for improving service quality - Google Patents

Method and apparatus for improving service quality Download PDF

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Publication number
WO2014179951A1
WO2014179951A1 PCT/CN2013/075334 CN2013075334W WO2014179951A1 WO 2014179951 A1 WO2014179951 A1 WO 2014179951A1 CN 2013075334 W CN2013075334 W CN 2013075334W WO 2014179951 A1 WO2014179951 A1 WO 2014179951A1
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WO
WIPO (PCT)
Prior art keywords
user equipment
service quality
service
quality improvement
request
Prior art date
Application number
PCT/CN2013/075334
Other languages
French (fr)
Chinese (zh)
Inventor
吴问付
Original Assignee
华为技术有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 华为技术有限公司 filed Critical 华为技术有限公司
Priority to CN201811386685.2A priority Critical patent/CN109451539B/en
Priority to PCT/CN2013/075334 priority patent/WO2014179951A1/en
Priority to CN201380073065.2A priority patent/CN105144778B/en
Publication of WO2014179951A1 publication Critical patent/WO2014179951A1/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W28/00Network traffic management; Network resource management
    • H04W28/16Central resource management; Negotiation of resources or communication parameters, e.g. negotiating bandwidth or QoS [Quality of Service]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/02Details
    • H04L12/14Charging, metering or billing arrangements for data wireline or wireless communications
    • H04L12/1403Architecture for metering, charging or billing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/02Details
    • H04L12/14Charging, metering or billing arrangements for data wireline or wireless communications
    • H04L12/1403Architecture for metering, charging or billing
    • H04L12/1407Policy-and-charging control [PCC] architecture
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/66Policy and charging system
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80Rating or billing plans; Tariff determination aspects
    • H04M15/8016Rating or billing plans; Tariff determination aspects based on quality of service [QoS]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80Rating or billing plans; Tariff determination aspects
    • H04M15/8083Rating or billing plans; Tariff determination aspects involving reduced rates or discounts, e.g. time-of-day reductions or volume discounts
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24Accounting or billing

Definitions

  • the present invention relates to the field of mobile communications, and in particular, to a method and apparatus for improving service quality. Background technique
  • QoS Quality of Service
  • GBR Guaranteed Bit Rate
  • the quality of service of each user equipment needs to be guaranteed.
  • user equipment A and user equipment B are performing a video call
  • user equipment A finds that the video is not smooth, that is, the quality of service experience is poor. This situation can arise from the following situations:
  • user equipment A has insufficient bandwidth in the wireless network
  • the bandwidth of the user equipment B in the wireless network is insufficient
  • the embodiment of the present invention provides a service quality improvement method, in which a user equipment that affects the quality of service can be requested according to a service quality that is sent by one user equipment during the execution of the wireless service in multiple user equipments.
  • the quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
  • the embodiment of the present invention provides a service quality improvement method, where the method includes: receiving a first quality of service promotion request sent by a first user equipment, where the first quality of service request is used to request to improve a first user a quality of service between the device and the second user equipment, where the first quality of service request is carried in the user identifier of the first user equipment and the second user equipment; Service quality requirements;
  • the method further includes:
  • the determining the quality of service requirement according to the first quality of service promotion request includes:
  • the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment
  • Determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment specifically:
  • the determining the quality of service requirement according to the first quality of service promotion request includes:
  • the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment
  • the embodiment of the present invention provides a service quality improvement method, where the method includes: a policy and a charging function entity receiving a first service quality improvement request sent by a first user equipment, where the first quality of service promotion request is used
  • the user service identifier of the first user equipment and the second user equipment is carried in the first service quality improvement request by requesting to improve the quality of service between the first user equipment and the second user equipment;
  • the policy and charging function entity determines a service quality requirement according to the first quality of service promotion request
  • the policy and charging function entity determines a policy and a charging control rule according to the quality of service requirement, and then sends the policy and charging to the gateway accessed by the first user equipment and the second user equipment. Controlling rules to improve the quality of service for the first user equipment and the second user equipment.
  • the policy and charging function entity receives a first quality of service promotion request sent by the first user equipment, where the first service promotion request is received by the application server After the first QoS request is sent to the policy and charging function entity through an open platform or a service gateway, or
  • the first service promotion request is sent by the open platform or the service gateway to the policy and charging function entity after receiving the first quality of service promotion request.
  • the method further includes:
  • the determining the quality of service requirement according to the first quality of service promotion request specifically: The subscription service of a user equipment and the second user equipment determines the quality of service requirement.
  • the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment
  • Determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment specifically:
  • the determining the quality of service requirement according to the first quality of service promotion request specifically: The subscription service of a user equipment determines the quality of service requirement.
  • the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment, Determining, according to the subscription service of the first user equipment, the quality of service requirement, specifically:
  • the embodiment of the present invention provides a service quality improvement apparatus, where the apparatus includes: a receiving unit, configured to receive a first quality of service promotion request sent by a first user equipment, where the first quality of service promotion request is used to And improving the quality of service between the first user equipment and the second user equipment, where the first service quality improvement request carries the user identifiers of the first user equipment and the second user equipment;
  • a determining unit configured to determine a quality of service requirement according to the first quality of service promotion request
  • a sending unit configured to send the quality of service requirement to the first user equipment and the second user equipment Entity determining, by the policy and charging function entity, a policy and a charging control rule, where the policy and the charging function entity send the gateway to the gateway accessed by the first user equipment and the second user equipment
  • the policy and charging control rules are described to improve the quality of service for the first user equipment and the second user equipment.
  • the sending unit is further configured to send, after determining the quality of service requirement according to the service quality improvement request, to the second user equipment. a second quality of service promotion request to request the second user equipment to accept the quality of service promotion request;
  • the receiving unit is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request; And sending, by the second user equipment, the quality of service requirement to the policy and charging function entity of the first user equipment and the second user equipment.
  • the determining unit is specifically configured to:
  • the first service quality improvement request carries a target service quality requirement of the first user equipment
  • the determining unit is specifically configured to:
  • the determining unit is specifically configured to:
  • the first service quality improvement request carries a target service quality requirement of the first user equipment
  • the determining unit is specifically configured to:
  • the method further includes: the query unit is configured to receive the first quality of service promotion request sent by the first user equipment And sending a user information query request to the open platform or the service gateway to obtain the subscription service and the real-time service quality of the first user equipment and/or the second user equipment.
  • the method further includes: a query unit, configured to send, by receiving, by the first user equipment The first service quality improvement request is sent to the open platform or the service gateway to obtain the service quality information used by the first user equipment or the second user equipment in the mobile network.
  • the embodiment of the present invention provides a service quality improvement apparatus, where the apparatus includes: a receiving unit, configured to receive a first quality of service promotion request sent by a first user equipment, where the first quality of service improvement request is used to And improving the quality of service between the first user equipment and the second user equipment, where the first service quality improvement request carries the user identifiers of the first user equipment and the second user equipment;
  • a determining unit configured to determine a quality of service requirement according to the first quality of service promotion request
  • a processing unit configured to determine a policy and a charging control rule according to the quality of service requirement
  • a sending unit configured to send the first The user equipment and the gateway accessed by the second user equipment send the policy and charging control rule to improve the quality of service for the first user equipment and the second user equipment.
  • the first service promotion request is sent by the application server to the policy and by using an open platform or a service gateway after receiving the first quality of service promotion request Billing function entity, or,
  • the first service promotion request is sent by the open platform or the service gateway to the policy and charging function entity after receiving the first quality of service promotion request.
  • the sending unit is further configured to: after the determining the quality of service requirement according to the quality of service promotion request, send a second quality of service improvement to the second user equipment Requesting, to request the second user equipment to accept the quality of service promotion request;
  • the receiving unit is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request;
  • the second user equipment receives the service quality improvement request And sending the quality of service requirement to the policy and charging function entity of the first user equipment and the second user equipment.
  • the determining unit is specifically configured to:
  • the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment
  • the determining unit is specifically configured to:
  • the determining unit is specifically configured to:
  • the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment
  • the determining unit is specifically configured to:
  • a fifth aspect of the present invention provides a service quality improvement apparatus, where the apparatus includes: a network interface;
  • Memory An application physically stored in the memory, the application comprising instructions operable to cause the processor and the system to perform the following process:
  • the embodiment of the present invention provides a service quality improvement apparatus, where the apparatus includes: receiving a first quality of service promotion request sent by a first user equipment, where the first quality of service improvement request is used to request to improve a first user a quality of service between the device and the second user equipment, where the first quality of service enhancement request carries an identification identifier of the first user equipment and the second user equipment;
  • the device and the second user device enhance the quality of service.
  • the application server or the quality of service decision network element or the policy and charging function entity receives the service quality improvement request sent by a user equipment that establishes a connection with another user equipment, a quality of service request, determining a quality of service requirement; determining, by the policy and charging function entity, a quality of service promotion policy, and then transmitting the quality of service improvement to the first user equipment and the access network gateway of the second user equipment Strategy,
  • the first user equipment and the second user equipment are used to improve the quality of service, so that in the process of performing wireless service execution by multiple user equipments, no matter which end of the user equipment affecting the quality of service, the user equipment can be based on one user equipment.
  • the service quality improvement request is sent to improve the quality of service between multiple user equipments that are performing wireless services, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving two-way video such as video chat.
  • FIG. 1 is a flowchart of an embodiment of a method for improving quality of service provided by the present invention
  • FIG. 2 is an interaction state diagram of an embodiment of a method for improving quality of service provided by an embodiment of the present invention
  • FIG. 3 is an interaction state diagram of another embodiment of a service quality improvement method according to an embodiment of the present invention.
  • FIG. 4 is a flowchart of still another embodiment of a method for improving quality of service provided by the present invention
  • FIG. 5 is an interaction state diagram of still another embodiment of a method for improving quality of service provided by an embodiment of the present invention
  • Figure 6 is a structural diagram of still another embodiment of the service quality improvement apparatus provided by the present invention
  • Figure 7 is a structural diagram of still another embodiment of the service quality improvement apparatus provided by the present invention
  • Figure 8 is a service provided by the present invention
  • Fig. 9 is a structural view of still another embodiment of the service quality improving device provided by the present invention.
  • FIG. 1 is a flowchart of a service quality improvement method provided by the embodiment.
  • the execution entity may be an application server having a service quality decision function.
  • the video server, the FTP server, the mail server, the WEB server, etc. may also be a separate quality of service decision network element.
  • One function of the service quality decision network element is to determine the user equipment according to the service quality improvement request of the user equipment.
  • the quality of service that can be used in a wireless network, such as a service gateway in a mobile network, an open platform in a mobile network, or an SDP (Service Delivery Platform) in a mobile network.
  • the method includes:
  • the first service quality improvement request sent by the first user equipment is received, where the first user equipment and the second user equipment have established a service connection, and the first quality of service improvement request is used to improve the first user equipment and the second a quality of service between the user equipments, where the first quality of service enhancement request carries the user identifiers of the first user equipment and the second user equipment;
  • the first service quality improvement request may also be referred to as a service acceleration request; the service quality may be a network parameter that affects a user experience, such as a bandwidth requirement and a delay requirement.
  • the service connection that has been established by the first user equipment and the second user equipment includes, but is not limited to, services such as file transmission, video call, and voice call, and therefore, the quality of service content is different according to different service contents, for example,
  • the smoothness of video data is most important to the user experience.
  • wireless bandwidth needs to be guaranteed.
  • the quality of service is the bandwidth width.
  • the degree of delay is important to the user experience.
  • the length of the delay is the most important quality of service. Therefore, when a user is performing a service process, if the service quality is found to be poor, the user equipment may send a request for improving the quality of service to the quality of service decision network element. In this embodiment, the first service quality improvement request is performed.
  • the service quality determining network element identifies the user equipment, and needs to carry the identification information of the user equipment that establishes the service connection in the first quality of service request, for example, IMEI (international mobile Equipment identity, international mobile subscriber identity, IMSI (international mobile subscriber identity), MSISDN (mobile station international ISDN number), URL (uniform resource locator)
  • the temporary user identifier, etc. may further carry the target quality of service requirement requested by the first user equipment, so that the quality of service decision network element determines the quality of service requirements of the first user equipment and the second user equipment, such as required wireless bandwidth.
  • the sign-off service includes, but is not limited to, whether a bandwidth improvement package is applied, for example, a video service acceleration package, or a bandwidth amount corresponding to a bandwidth improvement package.
  • the service quality requirement may be determined by referring to several factors at the same time.
  • the policy and charging function entity PCRF that sends the quality of service requirement to the first user equipment and the second user equipment, where the policy and charging function entity determines the policy and charging of the quality of service requirement Control (PCC, policy and charging control) rule (rule), after which the policy and charging function entity sends the policy and charging to the gateway accessed by the first user equipment and the second user equipment Controlling rules to improve the quality of service for the first user equipment and the second user equipment.
  • PCRF quality of service requirement Control
  • policy and charging control rule rule
  • the Policy and Charging Rule Function determines the policy and charging control rules, which contain business information (such as video chat, etc.). Video service type), service flow filter (such as source IP address, source port number, destination IP address, destination port number, and protocol type).
  • the corresponding policy and the charging control rule are sent to the gateway GGSN/PGW accessed by each user equipment, and the wireless gateway to which each user equipment belongs establishes a dedicated bearer for each user equipment, thereby improving the service of the user equipment. Quality, guarantee the quality of service between user equipment.
  • the application server receives the first QoS request sent by the first user equipment, and then includes:
  • the user information query request is sent to the network element in the mobile network (for example, the service delivery platform SDP or the open platform, etc.) to obtain the quality of service used by the first user equipment or the second user equipment in the mobile network.
  • the network element in the mobile network for example, the service delivery platform SDP or the open platform, etc.
  • the subscription service of the first user equipment or the second user equipment and the quality of service used in the mobile network may also be obtained in one user information inquiry request.
  • the method further includes:
  • FIG. 2 is The interactive state diagram of this embodiment.
  • the user equipment A and the user equipment B are in the service process of the video call, it is found that the ongoing video call is not smooth, so the user of the user equipment A wants to improve the service quality used between the user equipment A and the user equipment B.
  • QoS Quality of Service
  • the user equipment sends a first QoS Enhancement Request to the application server or to the QoS decision network element to request to improve the quality of service between the user equipment A and the user equipment B.
  • the quality of service refers to the uplink and downlink bandwidth of the wireless link between user equipment A and user equipment B.
  • the first quality of service enhancement request is referred to as a QoS promotion request or may also be referred to as a service acceleration request.
  • the user equipment A carries the user identifiers of the user equipment A and the user equipment B in the first service quality improvement request.
  • the user equipment A carries the user equipment A and the user equipment B in the first quality of service improvement request.
  • the target service quality for example, user equipment A wants to maintain 2M uplink and downlink bandwidth between user equipment A and user equipment B.
  • the QoS decision network element is an entity that has a QoS function that can be used by the user equipment in the wireless network according to the QoS promotion request of the user equipment.
  • the QoS decision network element may be an open platform or a service.
  • the service delivery platform (SDP), or the application programming interface gateway (API GW), is not limited in this embodiment.
  • the QoS decision network element may be an independent network element or may be independent.
  • the functional entity may also be a separate functional module in the application server, which is not limited in this embodiment.
  • the user equipment A may also send the first quality of service promotion request to the application server as shown in 201a.
  • the application server sends the first quality of service promotion request to the QOS decision network element, as shown in step 201.
  • the user equipment A directly sends a QoS promotion request to the QoS decision network element.
  • the QoS decision network element performs the QoS determination, determines the service quality requirement according to the first quality of service request, and determines the uplink and downlink service quality requirements of the user equipment A and the user equipment B. In this embodiment, specifically, Downstream bandwidth requirements.
  • the QoS decision network element may determine the quality of service requirement according to the subscription service of the first user equipment and the second user equipment.
  • the QOS decision network element can determine the QoS requirements of user equipment A and user equipment B according to the video data suite of user equipment A and user equipment B:
  • the QoS decision network element determines that the first service quality improvement request of the user equipment A cannot be accepted, and returns the QoS promotion request failure information to the application server, or directly returns the QoS promotion request failure information to the user.
  • Device A, and indicating that the first quality of service promotion request is rejected in the QoS promotion request failure message is that user equipment A does not have a video acceleration data package service.
  • the QOS decision network element determines that the first quality of service promotion request of the user equipment A cannot be accepted, and returns the QoS promotion request failure information to the application server, or directly returns the QoS promotion request failure.
  • the information is sent to the user equipment A, and the reason for rejecting the first quality of service promotion request in the QoS promotion request failure information is that the user equipment B does not have the video acceleration data package service.
  • the uplink and downlink bandwidth requirements of user equipment A and user equipment B are determined according to the video acceleration data packages of user equipment A and user equipment B. For example, the bandwidth of the video acceleration data package of user equipment A is 3M, and the bandwidth of the video acceleration data package of user equipment B is 4M, and the uplink and downlink bandwidth requirements of user equipment A and user equipment B are determined to be 3M.
  • the subscription service of the first user equipment does not have a service acceleration package, it is determined that the service quality improvement process cannot be performed, and the service quality improvement request failure information is returned to the first user equipment; or, if the subscription service of the second user equipment has no service acceleration Package, it is determined that the service quality cannot be performed And the quantity of the first user equipment and the second user equipment are The service acceleration package determines the quality of service of the first user equipment and the second user equipment.
  • the QoS decision network element determines the user equipment A and the reference service quality requirement.
  • the uplink and downlink bandwidth requirements of the user equipment B for example, the bandwidth of the video acceleration data package of the user equipment A is 3M, the bandwidth of the video acceleration data package of the user equipment B is 4M, and the user equipment A requests the user equipment A and the user equipment B.
  • the QoS decision network element determines that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 2M; if the bandwidth of the video acceleration data package of user equipment A is 3M, the user equipment B The bandwidth of the video acceleration data package is 4M, and the user equipment A requests the bandwidth of the target quality of service requirement used between the user equipment A and the user equipment B to be 5M, and the QoS decision network element determines the uplink and downlink of the user equipment A and the user equipment B.
  • the bandwidth requirement is 3M.
  • the QoS decision network element may also determine the quality of service requirement according to the subscription service of the first user equipment.
  • the QOS decision network element may determine the QoS requirements of user equipment A and user equipment B according to the video data package of user equipment A:
  • the QoS decision network element determines that the first service quality improvement request of the user equipment A cannot be accepted, and returns the QoS promotion request failure information to the application server, or directly returns the QoS promotion request failure information to the user.
  • Device A, and indicating that the first quality of service promotion request is rejected in the QoS promotion request failure message is that user equipment A does not have a video acceleration data package service.
  • the uplink and downlink bandwidth requirements of the user equipment A and the user equipment B are determined according to the video acceleration data package of the user equipment A. For example, user set The bandwidth of the video acceleration data package of standby A is 3M, and it is determined that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 3M.
  • the QoS decision network element determines the user equipment A and the reference service quality requirement.
  • the uplink and downlink bandwidth requirements of the user equipment B for example, the bandwidth of the video acceleration data package of the user equipment A is 3M, and the user equipment A requests the user service equipment A and the user equipment B to use the target quality of service requirement as the bandwidth 2M, then the QoS decision The network element determines that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 2M; if the bandwidth of the video acceleration data package of user equipment A is 3M, user equipment A requests the target service used between user equipment A and user equipment B.
  • the bandwidth of the quality requirement is 5M, and the QoS decision network element determines that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 3M.
  • the subscription service of the first user equipment does not have a service acceleration package, it is determined that the service quality improvement process cannot be performed, and the service quality improvement request failure information is returned to the first user equipment;
  • the service quality of the first user equipment and the second user equipment is determined according to the service acceleration package of the first user equipment.
  • the second service quality improvement request may be sent to the user equipment B.
  • the second quality of service improvement request is sent. It is called QoS promotion request push information.
  • the QoS decision network element may directly push the QoS promotion request push information to the user equipment B, or may first send the service push request information to the push server, requesting the push server to send the QoS promotion push information to the user equipment B.
  • the push server sends the QoS promotion request push information to the user equipment B; and the QoS promotion request push information asks the user equipment B whether to accept the service.
  • User equipment B may choose to accept or reject the QoS promotion request, and directly accept or reject the information to the QoS decision network element by returning the QoS to the QOS decision network element or by pushing the server.
  • the QoS decision network element determines whether the user equipment A and the user equipment B improve the quality of service according to the operations of 202 and 203. For example, in 203, the user equipment A or the user equipment B cannot be the user equipment because the subscription service is not processed. A and user equipment B improve the quality of service, or even if the user equipment A or the user equipment B handles the subscription service, but the user equipment B refuses to accept the service quality improvement, the QOS decision network element is also unable to be the user equipment A and the user equipment B. Improve the quality of service, that is, the QOS decision network element refuses to improve the quality of service for user equipment A and user equipment B.
  • the QOS decision network element can improve the quality of service.
  • the QOS decision network element returns the QoS to accept or reject the information to the user equipment A according to the results of 203 and 204. If the quality of service is denied for the user equipment A and the user equipment B, the user equipment A and the user equipment B are also required to be carried. Reasons for improving service quality.
  • the service quality requirement determined in step 203 is sent to the PCRF A to request the uplink and downlink bandwidth requirements of the user equipment A.
  • the message carries a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information.
  • the PCRF determines the policy and charging control rules of user equipment A.
  • the PCRF A after determining the PCC rule, the PCRF A sends the PCC rule of the user equipment A to the GGSN/PGW A, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment A.
  • the PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
  • GGSN/PGW A initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment A according to the received PCC rule.
  • the uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary.
  • the bearer information informs PCRF A.
  • PCRF A returns QoS Response to QoS decision network element, and carries the network to the user Device A's QoS information.
  • the service quality requirement determined in step 203 is sent to the PCRF B to request the uplink and downlink bandwidth requirements of the user equipment B.
  • the message carries a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information.
  • PCRF B determines the policy and charging control rules of user equipment B.
  • the PCRF B After determining the PCC rule, the PCRF B sends the PCC rule of the user equipment B to the GGSN/PGW B, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment B.
  • the PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
  • the GGSN/PGW B initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of the user equipment b according to the received PCC rule.
  • the uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary.
  • the bearer information informs PCRF B.
  • PCRF B returns QoS Response to the QoS decision network element, and carries the QoS information allocated by the network to user equipment B.
  • PCRF A and PCRF B are not limited to the same PCRF, and GGSN/PGW A and GGSN/PGW B are the same gateway.
  • the QoS decision network element can implement the wireless service execution process in multiple user equipments, and the user equipment that can affect the quality of service can be requested according to the quality of service sent by one user equipment.
  • the quality of service between multiple user devices that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user devices that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
  • FIG. 3 is an embodiment of the foregoing embodiment, in which an application server is used as an execution entity, taking two user devices A and B that are performing a video call as an example. In a video call, video data transmission is performed. The degree of fluency is the most important factor for users to judge the quality of service.
  • Figure 3 is the book. An interactive state diagram of an embodiment.
  • the user equipment sends a first QoS Enhancement Request (QoS Enhancement Request) to the application server, and requests to improve the quality of service between the user equipment A and the user equipment B.
  • QoS Enhancement Request QoS Enhancement Request
  • the quality of service refers to the uplink and downlink bandwidth of the wireless link between user equipment A and user equipment B.
  • the first quality of service promotion request is referred to as a QoS promotion request or may also be referred to as a service acceleration request.
  • the user equipment A carries the user identifiers of the user equipment A and the user equipment B in the first service quality improvement request.
  • the user equipment A carries the user equipment A and the user equipment B in the first quality of service improvement request.
  • the target service quality for example, user equipment A wants to maintain 2M uplink and downlink bandwidth between user equipment A and user equipment B.
  • the application server After receiving the first quality of service promotion request sent by the user equipment A, the application server needs to obtain the subscription service of the user equipment A and/or the service quality used by the user equipment A in the wireless network. For example, the application server may send the user information query request information to the open platform, or the service delivery platform (SDP), the application programming interface gateway (API GW), the service gateway or the service server, and query.
  • the application server receives the video data package of the user device A returned by the open platform and/or the QoS information used by the user device A in the wireless network to the application server.
  • the application server needs to obtain the subscription service of user equipment B and/or the quality of service used by user equipment B in the wireless network. For example, the application server sends the user information query request information to the open platform, or SDP, API GW, queries the video data package of the user equipment B and/or the QoS of the user equipment B in the wireless network; the open platform returns the video of the user equipment B. Data plan and / or user settings Prepare B QoS information in the wireless network to the application server.
  • the application server may also obtain the video data package of the user equipment A and the user equipment B and/or the QoS used by the user equipment A and the user equipment B in the wireless network in one user information inquiry request, and then the application server sends the QoS.
  • the user information query request carries the identifiers of the user equipment A and the user equipment B, indicating that the video data package of the user equipment A and the user equipment B and/or the QoS used by the user equipment A and the user equipment B in the wireless network are required to be queried; Returning the video data package of user equipment A and user equipment B and/or the QoS information used by user equipment A and user equipment B in the wireless network to the application server.
  • the application server performs the QoS determination, determines the service quality requirement according to the first quality of service improvement request, and determines the uplink and downlink service quality requirements of the user equipment A and the user equipment B.
  • the uplink and downlink bandwidth requirements are specifically required. .
  • the method for determining the quality of service requirement by the application server according to the first service quality improvement request may be the same as the embodiment shown in FIG. 2, and details are not described herein.
  • the second service quality improvement request may be sent to the user equipment B.
  • the second service quality improvement request is called QoS promotion request push information.
  • the application server may directly push the QoS promotion request push information to the user equipment B, or may first send the service push request information to the push server, request the push server to send the QoS promotion push information to the user equipment B, and push the server to receive
  • the QoS promotion request push information is sent to the user equipment B; the QoS promotion request push information is used to query whether the user equipment B accepts the service.
  • User equipment B may choose to accept or reject the QoS promotion request, and directly accept or reject the information to the application server by sending the QoS back to the application server or by pushing the server.
  • the application server determines whether the user equipment A and the user equipment B improve the quality of service according to the operations of 302 and 303. For example, in 302, since the user equipment A or the user equipment B does not handle the subscription service, the user equipment A and User equipment B improves the quality of service, or even If the user equipment A or the user equipment B handles the subscription service, but the user equipment B refuses to accept the service quality improvement, the application server cannot improve the service quality for the user equipment A and the user equipment B, that is, the application server rejects the user equipment A and User Equipment B improves service quality.
  • the application server returns the QoS to accept or reject the information to the user equipment A according to the results of 302 and 303. If the service quality is denied for the user equipment A and the user equipment B, the application server also needs to carry the refusal to upgrade the user equipment A and the user equipment B. The reason for the quality.
  • the service quality requirement determined in step 303 is sent to the PCRF A to request the uplink and downlink bandwidth requirements of the user equipment A.
  • the message described includes a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information.
  • the PCRF determines the policy and charging control rules of user equipment A according to the content in the above message.
  • the PCRF A After determining the PCC rule, the PCRF A sends the PCC rule of the user equipment A to the GGSN/PGW A, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment A.
  • the PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
  • GGSN/PGW A initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment A according to the received PCC rule.
  • the uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary.
  • the bearer information informs PCRF A.
  • the PCRFA returns the QoS Response to the QoS decision network element, and carries the QoS information allocated by the network to the user equipment A.
  • the service quality requirement determined in step 203 is sent to the PCRF B requesting the uplink and downlink bandwidth requirements of the user equipment B by using a message.
  • the message described includes a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information.
  • the PCRF B determines the policy and charging control rule of the user equipment B according to the content in the above message.
  • the PCRFB sends the PCC rule of the user equipment B to the GGSN/PGW B, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment B.
  • the PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
  • GGSN/PGW B initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment b according to the received PCC rule.
  • the uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary.
  • the bearer information informs PCRF B.
  • PCRF B returns QoS Response to the QoS decision network element, and carries the QoS information allocated by the network to user equipment B.
  • PCRF A and PCRF B are not limited to the same PCRF, and GGSN/PGW A and GGSN/PGW B are the same gateway.
  • the application server can implement the wireless service execution process in multiple user equipments. Regardless of the user equipment that affects the quality of service, the user equipment can perform the service quality improvement request sent by one user equipment, and the promotion is being performed.
  • the quality of service between multiple user equipments of a wireless service thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
  • FIG. 4 another embodiment of the present invention provides a service quality improvement method
  • FIG. 5 is a flowchart of the embodiment.
  • the execution body of this embodiment is For the policy and charging function entity PCRF, as shown in FIG. 4, the method provided in this embodiment includes: 401: A policy and charging function entity receives a first quality of service promotion request sent by a first user equipment, where the first quality of service is The request is used to improve the quality of service between the first user equipment and the second user equipment, where the first quality of service enhancement request carries the user identifiers of the first user equipment and the second user equipment,
  • the quality of service may be a network parameter that affects a user experience, such as a bandwidth requirement and a delay requirement.
  • the service connection that the first user equipment and the second user equipment have established includes However, it is not limited to services such as file transmission, video call, and voice call. Therefore, the quality of service content is different according to different service contents. For example, in a video call service, video data fluency is most important to the user experience, in order to ensure The smooth transmission of video data requires wireless bandwidth. In this case, the quality of service is the bandwidth. In the voice call service, the degree of delay is important to the user experience. To ensure the quality of the call, the length of the delay is the most important quality of service.
  • the user equipment may send a request for improving the quality of service to the quality of service decision network element.
  • the first service quality improvement request is performed.
  • the service quality determining network element can identify the user equipment, and the first service quality request needs to carry the identification information of the user equipment that establishes the service connection, and can also carry the target service quality requirement of the first user equipment, which is convenient.
  • the quality of service decision network element determines the quality of service requirements of the first user equipment and the second user equipment, such as the required wireless bandwidth.
  • the first service promotion request is sent by the application server to the policy and charging function entity through the open platform after receiving the first quality of service promotion request, or the first service promotion request is After receiving the first quality of service promotion request, the open platform sends the information to the policy and charging function entity.
  • the policy and charging function entity determines a service quality requirement according to the first quality of service promotion request.
  • the sign-off service includes, but is not limited to, whether a bandwidth improvement package (for example, a video service acceleration package, etc.) or a bandwidth amount corresponding to the bandwidth improvement package is processed.
  • a bandwidth improvement package for example, a video service acceleration package, etc.
  • a bandwidth amount corresponding to the bandwidth improvement package is processed.
  • the service quality requirement may be determined by referring to several factors at the same time. 403.
  • the policy and charging function entity determines a service quality improvement policy, and then sends the service quality improvement policy to the first user equipment and the gateway accessed by the second user equipment, to be the first user.
  • the device and the second user device enhance the quality of service.
  • the policy and the policy for the traffic control decision and the flow charging control function are required.
  • the Policy and Charging Rule Function determines the policy and charging work rules, including service information, service flow filter, and so on. And the corresponding policy and charging work rules are sent to the gateway GGSN/PGW accessed by each user equipment, and the gateway to which each user equipment belongs establishes a dedicated bearer for each user equipment, thereby improving the service quality of the user equipment. , to ensure the quality of service between user equipment.
  • the policy and charging function entity after determining the quality of service requirement according to the service quality request, further includes:
  • FIG. 5 is The interactive state diagram of this embodiment.
  • the user equipment A and the user equipment B are in the service process of the video call, the ongoing video call is not smooth, so the user of the user equipment A wants to improve the service quality used between the user equipment A and the user equipment B.
  • QoS Quality of Service
  • user equipment A sends a first QoS Enhancement Request to the PCRF, and requests to improve the quality of service between the user equipment A and the user equipment B.
  • the quality of service refers to user equipment A and user equipment B.
  • the first quality of service enhancement request is referred to as a QoS promotion request or may also be referred to as a service acceleration request.
  • the user equipment A carries the user identifiers of the user equipment A and the user equipment B in the first QoS request.
  • the user equipment A carries the user equipment A and the user equipment B in the first QoS request.
  • the target service quality for example, user equipment A wants to maintain 2M uplink and downlink bandwidth between user equipment A and user equipment B.
  • the user equipment A may select to send the first quality of service promotion request to the application server, and the application server forwards the first quality of service improvement request to the PCRF through the open platform or the service gateway, and improves the first quality of service.
  • the user equipment A sends the first quality of service promotion request to the open platform or the service gateway, and the open platform or the service gateway sends the first quality of service request to the PCRF.
  • An open platform can also be called a Service Delivery Platform (SDP), or an API GW.
  • the user equipment A sends a QoS promotion request to the open platform or the service gateway, and the open platform or the service gateway sends a QoS promotion request to the PCRF to request to improve the QoS between the user equipment A and the user equipment B.
  • the QoS Enhancement Request carries the user identifiers of the user equipment A and the user equipment B.
  • the QoS Enhancement Request carries the QoS that is expected to be used between the user equipment A and the user equipment B.
  • the PCRF performs the QoS determination, determines the quality of service requirement according to the first quality of service improvement request, and determines the uplink and downlink quality of service requirements of the user equipment A and the user equipment B.
  • the uplink and downlink bandwidths are used. demand.
  • the method for determining the quality of service requirement by the PCRF according to the first quality of service promotion request may be the same as the embodiment shown in FIG. 2, and details are not described herein. 503.
  • the second service quality improvement request may be sent to the user equipment B.
  • the second quality of service improvement request is referred to as QoS. Promote request push information.
  • the PCRF may first send the service push request information to the push server, request the push server to send the QoS promotion push information to the user equipment B, and the push server sends the QoS promotion request push information to the user equipment B after receiving the request; or, if the PCRF has the push function, Then, the PCRF directly sends the QoS promotion request push information to the user equipment B, and requests the user equipment B to accept the service through the QoS promotion request push information.
  • User equipment B may choose to accept or reject the QoS promotion request, and directly accept or reject the information to the PCRF by sending the QoS back to the PCRF or through the push server.
  • the PCRF determines, according to operations of 502 and 503, whether it is user equipment A and user equipment.
  • the user equipment A or the user equipment B improves the quality of service. For example, in 502, the user equipment A or the user equipment B cannot upgrade the service quality for the user equipment A or the user equipment B because the user equipment A or the user equipment B does not handle the subscription service, or even if the user equipment A or the user equipment B is contracted.
  • the service but the user equipment B refuses to accept the service quality improvement, the application server cannot improve the service quality for the user equipment A and the user equipment B, that is, the application server refuses to improve the service quality for the user equipment A and the user equipment B.
  • the PCRF returns the QoS to accept or reject the information to the user equipment A. If the user equipment A and the user equipment B are refused to improve the quality of service, the user needs to carry the refusal to improve the quality of service for the user equipment A and the user equipment B. s reason.
  • the PCRF can send QoS to enhance the acceptance or rejection information to the open platform, the open platform sends the QoS promotion accept or reject the information to the application server, and the application server sends the QoS promotion accept or reject information to the user equipment.
  • the PCRF sends a QoS promotion accept or reject message to the open platform, and the open platform sends a QoS promotion to accept or reject the information to the user equipment A.
  • the PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
  • GGSN/PGW A initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment A according to the received PCC rule.
  • the uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary.
  • the bearer information informs the PCRF.
  • the PCRF After determining the PCC rule, the PCRF sends the PCC rule to the GGSN/PGW B, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment B.
  • the PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
  • GGSN/PGW B initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment B according to the received PCC rule.
  • the uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and the dedicated bearer is The information is informed to the PCRF.
  • the policy and charging function entity can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service.
  • the quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
  • the embodiment of the present invention further provides a service quality improvement apparatus, and the service promotion apparatus of FIG. 6 may be an application server having a service quality decision function, or a separate service decision network element, as shown in FIG. 6. It can be seen that the device comprises:
  • the receiving unit 601 is configured to receive a first quality of service promotion request sent by the first user equipment, where the first quality of service promotion request is used to request to improve quality of service between the first user equipment and the second user equipment, where Carrying the first user equipment and the second in a service quality improvement request User ID of the user device;
  • a determining unit 602 configured to determine a quality of service requirement according to the first quality of service request
  • a sending unit 603 configured to send the quality of service requirement to the first user equipment and the second user equipment a function entity, where the policy and charging function entity determines a policy and a charging control rule, and then sends, by the policy and charging function entity, a gateway that is accessed by the first user equipment and the second user equipment
  • the policy and charging control rule are to improve the quality of service for the first user equipment and the second user equipment.
  • the sending unit 601 is further configured to: after determining the quality of service requirement according to the quality of service promotion request, send a second quality of service promotion request to the second user equipment, to request the location Said second user equipment accepts said service quality improvement request;
  • the receiving unit 602 is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request; And sending, by the second user equipment, the service quality requirement to the policy and charging function entity of the first user equipment and the second user equipment, where the second user equipment receives the service quality improvement request.
  • the determining unit 602 is specifically configured to:
  • the first quality of service promotion request carries the target quality of service requirement of the first user equipment
  • the determining unit 602 determines the quality of service requirement according to the subscription service of the first user equipment and the second user equipment and the target quality of service requirement.
  • the determining unit 602 is specifically configured to:
  • the determining unit 602 is specifically configured to:
  • the service quality improvement apparatus can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service.
  • the quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
  • the embodiment of the present invention further provides a service quality improvement apparatus, and the structure thereof is as shown in FIG. 7.
  • the apparatus may be a policy and charging function entity, as shown in FIG.
  • the device includes:
  • the receiving unit 701 is configured to receive a first quality of service promotion request sent by the first user equipment, where the first quality of service promotion request is used to request to improve the quality of service between the first user equipment and the second user equipment, where Carrying the user identifier of the first user equipment and the second user equipment in a service quality improvement request;
  • the determining unit 702 is configured to determine a quality of service requirement according to the first quality of service promotion request, and the processing unit 703 is configured to determine a policy and a charging control rule according to the quality of service requirement, where the sending unit 704 is configured to The gateway that is accessed by the first user equipment and the second user equipment sends the policy and charging control rule to improve the quality of service for the first user equipment and the second user equipment.
  • the first service promotion request is sent by the application server to the policy and charging function entity through an open platform or a service gateway after receiving the first quality of service promotion request.
  • the first service promotion request is an open platform or the service gateway receives the first service After the quality improvement request is sent to the policy and charging function entity.
  • the sending unit 703 is further configured to: after determining the quality of service requirement according to the quality of service request, send a second quality of service promotion request to the second user equipment, to request the location Said second user equipment accepts said service quality improvement request;
  • the receiving unit 701 is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request; the determining unit 702 may Determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment; or carrying the target quality of service requirement of the first user equipment The service quality requirement is determined according to the subscription service of the first user equipment and the second user equipment and the target quality of service requirement.
  • the determining unit 702 may determine the quality of service requirement according to the subscription service of the first user equipment, or may carry the target quality of service requirement that also carries the first user equipment in the first quality of service promotion request.
  • the service quality requirement is determined according to the subscription service of the first user equipment and the target quality of service requirement.
  • the service quality improvement apparatus can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service.
  • the quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
  • the embodiment of the present invention further provides a service quality improvement apparatus, and the service promotion apparatus of FIG. 8 may be an application server with a service quality decision function, or may be a separate service decision network element.
  • this embodiment includes a network interface 81, a processor 82, a memory 83, and a system bus 84.
  • System bus 84 is used to connect network interface 61, processor 62, and memory 63.
  • Network interface 81 is used to communicate with the network.
  • the memory 8 3 may be a persistent storage such as a hard disk drive and a flash memory, and the memory 83 has a software module and a device driver.
  • the software modules are capable of executing the various functional modules of the above described method of the present invention; the device drivers can be network and interface drivers.
  • the service quality improvement apparatus can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service.
  • the quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
  • the embodiment of the present invention further provides a service quality improvement apparatus.
  • the apparatus may be a policy and charging function entity.
  • the apparatus includes the network. Interface 91, processor 92, memory 93, and system bus 94.
  • the system bus 94 is used to connect the network interface 91, the processor 92, and the memory 93.
  • Network interface 91 is used to communicate with the network.
  • the memory 93 may be a persistent storage such as a hard disk drive and a flash memory, and the memory 93 has a software module and a device driver.
  • the software modules are capable of performing the various functional modules of the above described method of the present invention; the device drivers can be network and interface drivers.
  • the device and the second user device enhance the quality of service.
  • the service quality improvement apparatus provided by the embodiment of the present invention can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service. Improve the quality of service between multiple user devices that are performing wireless services.
  • RAM random access memory
  • ROM read only memory
  • electrically programmable ROM electrically erasable programmable ROM
  • registers hard disk, removable disk, CD-ROM, or any other form of storage known in the art. In the medium.

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Abstract

An embodiment of the present invention provides a method for improving service quality. The method comprises: receiving a first service quality improving request sent by a first user equipment, the first service quality improving request being used for requesting improving service quality between the first user equipment and a second user equipment, the first service quality improving request carrying identification identities and service quality types of the first user equipment and the second user equipment; determining a service quality demand according to the first service quality improving request; and sending the service quality demand to a policy and charging function entity of the first user equipment and the second user equipment; and after the policy and charging function entity makes a policy and charging control rule, the policy and charging function entity sends the policy and charging control rule to a gateway accessed by the first user equipment and the second user equipment, so as to improve the service quality of the first user equipment and the second user equipment. By using the method provided in the embodiment of the present invention, the service quality between multiple user equipments currently executing a radio service can be improved.

Description

服务质量提升方法及装置 技术领域  Service quality improvement method and device
本发明涉及移动通信领域, 具体涉及到一种服务质量提升方法及装置。 背景技术  The present invention relates to the field of mobile communications, and in particular, to a method and apparatus for improving service quality. Background technique
随着移动网络发展和用户需求, 移动运营商会为用户提供服务质量 With the development of mobile networks and user needs, mobile operators will provide quality of service to users.
( QoS, Quality of Service )提升业务, 所述的服务质量例如是无线带宽、 时 延、 文件传输速率等。 在用户发觉用户携带的用户设备服务质量较差时, 向 运营商请求提升服务质量, 例如提高用户设备的下行带宽, 运营商根据移动 用户的需求, 提升移动用户的用户设备的下行带宽。 例如, 通过网关 GPRS 支持节点( Gateway GPRS Support Node , GGSN )或分组数据网关( Packet Data Network Gateway, PGW ) 为该用户设备提供保证比特速率 (Guaranteed Bit Rate, GBR )专有承载, 从而为用户设备提高下行带宽。 (QoS, Quality of Service) enhances the service, such as wireless bandwidth, delay, file transfer rate, and the like. When the user finds that the service quality of the user equipment carried by the user is poor, the service provider is requested to improve the service quality, for example, to improve the downlink bandwidth of the user equipment, and the operator improves the downlink bandwidth of the user equipment of the mobile user according to the requirements of the mobile user. For example, a Gateway GPRS Support Node (GGSN) or a Packet Data Network Gateway (PGW) is used to provide a Guaranteed Bit Rate (GBR) dedicated bearer for the user equipment, thereby serving as a user equipment. Increase downstream bandwidth.
但是, 当无线业务涉及两个或者两个以上的用户设备时, 每个用户设备 的服务质量都需要保证。 例如当用户设备 A和用户设备 B正在进行视频通话 时, 用户设备 A发觉视频不流畅时, 也就是服务质量体验较差。 这种情况可 能由以下几种情况产生:  However, when the wireless service involves two or more user equipments, the quality of service of each user equipment needs to be guaranteed. For example, when user equipment A and user equipment B are performing a video call, user equipment A finds that the video is not smooth, that is, the quality of service experience is poor. This situation can arise from the following situations:
第一, 用户设备 A在无线网络中的带宽不足;  First, user equipment A has insufficient bandwidth in the wireless network;
第二, 用户设备 B在无线网络中的带宽不足;  Second, the bandwidth of the user equipment B in the wireless network is insufficient;
第三, 用户设备 A和用户设备 B在无线网络中的带宽均不足, 那么基于 现有技术的方案, 只能解决第一种情况, 造成的服务质量体验较差的问题, 而不能解决后两种情况造成的问题。 发明内容 Third, the bandwidth of the user equipment A and the user equipment B in the wireless network are insufficient. Therefore, based on the prior art solution, only the first situation can be solved, and the service quality experience is poor, and the latter two cannot be solved. The problem caused by the situation. Summary of the invention
本发明实施例提供一种服务质量提升方法, 以实现在多个用户设备进行 无线业务执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均能根 据一个用户设备发送的服务质量提升请求, 提升正在执行无线业务的多个用 户设备之间的服务质量, 从而保证正在执行无线业务的多个用户设备之间的 端到端带宽需求, 从而提高视频聊天等双向视频应用的用户体验。  The embodiment of the present invention provides a service quality improvement method, in which a user equipment that affects the quality of service can be requested according to a service quality that is sent by one user equipment during the execution of the wireless service in multiple user equipments. The quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
第一方面, 本发明实施例提供了一种服务质量提升方法, 所述方法包括: 接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量请 求用以请求提高第一用户设备和第二用户设备之间的服务质量, 所述第一服 务质量提升请求中携带所述第一用户设备和所述第二用户设备的用户标识; 根据所述第一服务质量提升请求, 确定服务质量需求;  In a first aspect, the embodiment of the present invention provides a service quality improvement method, where the method includes: receiving a first quality of service promotion request sent by a first user equipment, where the first quality of service request is used to request to improve a first user a quality of service between the device and the second user equipment, where the first quality of service request is carried in the user identifier of the first user equipment and the second user equipment; Service quality requirements;
将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体, 由所述策略和计费功能实体确定策略和计费控制规则, 由所 述策略和计费功能实体向所述第一用户设备和所述第二用户设备接入的网关 发送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备提升 所述服务质量。  Sending the quality of service requirement to the policy and charging function entity of the first user equipment and the second user equipment, and determining, by the policy and charging function entity, a policy and charging control rule, where The fee function entity sends the policy and charging control rule to the gateway accessed by the first user equipment and the second user equipment to improve the quality of service for the first user equipment and the second user equipment.
结合本发明实施例的第一方面, 在第一种可能的实施方式中, 在所述根 据所述服务质量提升请求, 确定服务质量需求之后, 还包括:  With reference to the first aspect of the embodiments of the present invention, in a first possible implementation manner, after determining the quality of service requirement according to the service quality improvement request, the method further includes:
向第二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备 接受所述服务质量提升请求;  Sending a second quality of service promotion request to the second user equipment, to request the second user equipment to accept the quality of service promotion request;
接收所述第二用户设备对所述第二服务质量提升请求的回应, 所述回应 中包含接受或者拒绝所述服务质量提升请求的信息;  Receiving, by the second user equipment, a response to the second quality of service promotion request, where the response includes receiving or rejecting the service quality improvement request information;
在所述第二用户设备接收所述服务质量提升请求的情况下, 将所述服务 质量需求发送给所述第一用户设备和第二用户设备的策略和计费功能实体。 结合本发明实施例的第一方面或第一种可能的实施方式, 在第二种可能 的实施方式中, 所述根据所述第一服务质量提升请求, 确定服务质量需求, 具体包括: And sending, by the second user equipment, the quality of service request to the policy and charging function entity of the first user equipment and the second user equipment. With reference to the first aspect or the first possible implementation manner of the embodiment of the present invention, in the second possible implementation manner, the determining the quality of service requirement according to the first quality of service promotion request includes:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。  And determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment.
结合第一方面的第二种可能的实施方式, 在第三种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备请求的目标服 务质量需求;  With reference to the second possible implementation manner of the first aspect, in a third possible implementation manner, the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment;
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求, 具体包括:  Determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment, specifically:
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。  And determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment and the target service quality requirement.
结合第一方面, 或第一方面的第一种可能的实施方式, 在第四种可能的 实施方式中, 所述根据所述第一服务质量提升请求, 确定服务质量需求, 具 体包括:  With reference to the first aspect, or the first possible implementation manner of the first aspect, in the fourth possible implementation manner, the determining the quality of service requirement according to the first quality of service promotion request includes:
根据所述第一用户设备的签约业务确定所述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment.
结合第一方面的第五种可能的实施方式, 在第六种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备请求的目标服 务质量需求;  With reference to the fifth possible implementation manner of the first aspect, in a sixth possible implementation manner, the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment,
所述的根据所述第一用户设备的签约业务确定所述服务质量需求, 具体 包括:  Determining, according to the subscription service of the first user equipment, the quality of service requirement, specifically:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment and the target quality of service requirement.
结合第一方面的几种可能实施方式中的任意一种可能的实施方式, 在第 七种可能的实施方式中, 所述接收第一用户设备发送的第一服务质量提升请 求, 之后, 还包括: With reference to any one of the possible implementation manners of the first aspect, in a seventh possible implementation manner, the receiving, by the first user equipment, After that, it also includes:
向开放平台或者业务网关发送用户信息查询请求, 以获取所述第一用户 设备和 /或所述第二用户设备的签约业务。  Sending a user information query request to the open platform or the service gateway to obtain the subscription service of the first user equipment and/or the second user equipment.
结合第一方面的几种可能实施方式中的任意一种可能的实施方式, 在第 八种可能的实施方式中, 所述接收第一用户设备发送的第一服务质量提升请 求, 之后, 还包括:  With reference to any one of the possible implementation manners of the first aspect, in an eighth possible implementation, the receiving, by the first user equipment, the first quality of service promotion request, and then :
向开放平台或者业务网关发送用户信息查询请求, 以获取所述第一用户 设备或者所述第二用户设备在移动网络中使用的服务质量信息。  Sending a user information query request to the open platform or the service gateway to obtain the service quality information used by the first user equipment or the second user equipment in the mobile network.
第二方面, 本发明实施例提供一种服务质量提升方法, 所述方法包括: 策略和计费功能实体接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提升请求用以请求提高第一用户设备和第二用户设备之间 的服务质量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第 二用户设备的用户标识;  In a second aspect, the embodiment of the present invention provides a service quality improvement method, where the method includes: a policy and a charging function entity receiving a first service quality improvement request sent by a first user equipment, where the first quality of service promotion request is used The user service identifier of the first user equipment and the second user equipment is carried in the first service quality improvement request by requesting to improve the quality of service between the first user equipment and the second user equipment;
所述策略和计费功能实体根据所述第一服务质量提升请求, 确定服务质 量需求;  The policy and charging function entity determines a service quality requirement according to the first quality of service promotion request;
所述策略和计费功能实体根据所述服务质量需求, 确定策略和计费控制 规则, 之后, 向所述第一用户设备和所述第二用户设备接入的网关发送所述 策略和计费控制规则, 以为所述第一用户设备和第二用户设备提升所述服务 质量。  The policy and charging function entity determines a policy and a charging control rule according to the quality of service requirement, and then sends the policy and charging to the gateway accessed by the first user equipment and the second user equipment. Controlling rules to improve the quality of service for the first user equipment and the second user equipment.
结合第二方面, 在第一种可能的实施方式中, 所述策略和计费功能实体 接收第一用户设备发送的第一服务质量提升请求中, 所述第一服务提升请求 是应用服务器在接收到所述第一服务质量提升请求之后, 通过开放平台或者 业务网关发送给所述策略和计费功能实体的, 或者,  With reference to the second aspect, in a first possible implementation, the policy and charging function entity receives a first quality of service promotion request sent by the first user equipment, where the first service promotion request is received by the application server After the first QoS request is sent to the policy and charging function entity through an open platform or a service gateway, or
所述第一服务提升请求是开放平台或者业务网关在接收到所述第一服务 质量提升请求之后, 发送给所述策略和计费功能实体的。 结合第二方面, 在第二种可能的实施方式中, 在所述根据所述服务质量 提升请求, 确定服务质量需求之后, 还包括: The first service promotion request is sent by the open platform or the service gateway to the policy and charging function entity after receiving the first quality of service promotion request. With reference to the second aspect, in a second possible implementation manner, after determining the quality of service requirement according to the service quality improvement request, the method further includes:
向第二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备 接受所述服务质量提升请求;  Sending a second quality of service promotion request to the second user equipment, to request the second user equipment to accept the quality of service promotion request;
接收所述第二用户设备对所述第二服务质量提升请求的回应, 所述回应 中包含接受或者拒绝所述服务质量提升请求的信息;  Receiving, by the second user equipment, a response to the second quality of service promotion request, where the response includes receiving or rejecting the service quality improvement request information;
在所述第二用户设备接收所述服务质量提升请求的情况下, 根据所述服 务质量需求, 确定服务质量提升策略。  And in the case that the second user equipment receives the service quality improvement request, determining a service quality improvement policy according to the service quality requirement.
结合第二方面的第一或第二种可能的实施方式, 在第三种可能的实施方 式中, 所述根据所述第一服务质量提升请求, 确定服务质量需求, 具体包括: 根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。  With reference to the first or second possible implementation manner of the second aspect, in a third possible implementation, the determining the quality of service requirement according to the first quality of service promotion request, specifically: The subscription service of a user equipment and the second user equipment determines the quality of service requirement.
结合第二方面的第三种可能的实施方式, 在第四种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备请求的目标服 务质量需求;  With reference to the third possible implementation manner of the second aspect, in a fourth possible implementation manner, the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment;
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求, 具体包括:  Determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment, specifically:
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。  And determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment and the target service quality requirement.
结合第二方面的第一或第二种可能的实施方式, 在第五种可能的实施方 式中, 所述根据所述第一服务质量提升请求, 确定服务质量需求, 具体包括: 根据所述第一用户设备的签约业务确定所述服务质量需求。  With reference to the first or second possible implementation manner of the second aspect, in the fifth possible implementation, the determining the quality of service requirement according to the first quality of service promotion request, specifically: The subscription service of a user equipment determines the quality of service requirement.
结合第二方面的第五种可能的实施方式, 在第六种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备请求的目标服 务质量需求; 所述的根据所述第一用户设备的签约业务确定所述服务质量需求, 具体 包括: With reference to the fifth possible implementation manner of the second aspect, in a sixth possible implementation, the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment, Determining, according to the subscription service of the first user equipment, the quality of service requirement, specifically:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment and the target quality of service requirement.
第三方面, 本发明实施例提供一种服务质量提升装置, 所述装置包括: 接收单元, 用于接收第一用户设备发送的第一服务质量提升请求, 所述 第一服务质量提升请求用以提高第一用户设备和第二用户设备之间的服务质 量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第二用户设 备的用户标识;  In a third aspect, the embodiment of the present invention provides a service quality improvement apparatus, where the apparatus includes: a receiving unit, configured to receive a first quality of service promotion request sent by a first user equipment, where the first quality of service promotion request is used to And improving the quality of service between the first user equipment and the second user equipment, where the first service quality improvement request carries the user identifiers of the first user equipment and the second user equipment;
确定单元, 用于根据所述第一服务质量提升请求, 确定服务质量需求; 发送单元, 用于将所述服务质量需求发送给所述第一用户设备和第二用 户设备的策略和计费功能实体, 由所述策略和计费功能实体确定策略和计费 控制规则, 之后, 由所述策略和计费功能实体向所述第一用户设备和所述第 二用户设备接入的网关发送所述策略和计费控制规则, 以为所述第一用户设 备和第二用户设备提升所述服务质量。  a determining unit, configured to determine a quality of service requirement according to the first quality of service promotion request, and a sending unit, configured to send the quality of service requirement to the first user equipment and the second user equipment Entity determining, by the policy and charging function entity, a policy and a charging control rule, where the policy and the charging function entity send the gateway to the gateway accessed by the first user equipment and the second user equipment The policy and charging control rules are described to improve the quality of service for the first user equipment and the second user equipment.
结合本发明实施例的第三方面, 在第一种可能的实施方式中, 所述发送 单元还用以在所述根据所述服务质量提升请求, 确定服务质量需求之后, 向 第二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备接受所 述服务质量提升请求;  With reference to the third aspect of the embodiments of the present invention, in a first possible implementation, the sending unit is further configured to send, after determining the quality of service requirement according to the service quality improvement request, to the second user equipment. a second quality of service promotion request to request the second user equipment to accept the quality of service promotion request;
所述接收单元还用于接收所述第二用户设备对所述第二服务质量提升请 求的回应, 所述回应中包含接受或者拒绝所述服务质量提升请求的信息; 所述发送单元在所述第二用户设备接收所述服务质量提升请求的情况 下, 将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体。  The receiving unit is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request; And sending, by the second user equipment, the quality of service requirement to the policy and charging function entity of the first user equipment and the second user equipment.
结合本发明实施例的第三方面或第一种可能的实施方式, 在第二种可能 的实施方式中, 所述确定单元具体用于: In conjunction with the third aspect or the first possible implementation of the embodiments of the present invention, in the second possibility In an implementation manner, the determining unit is specifically configured to:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。  And determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment.
结合第三方面的第二种可能的实施方式, 在第三种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备的目标服务质 量需求;  With reference to the second possible implementation manner of the third aspect, in a third possible implementation manner, the first service quality improvement request carries a target service quality requirement of the first user equipment;
所述确定单元具体用于:  The determining unit is specifically configured to:
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。  And determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment and the target service quality requirement.
结合第三方面, 或第三方面的第一种可能的实施方式, 在第四种可能的 实施方式中, 所述确定单元具体用于:  With reference to the third aspect, or the first possible implementation manner of the third aspect, in a fourth possible implementation manner, the determining unit is specifically configured to:
根据所述第一用户设备的签约业务确定所述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment.
结合第三方面的第五种可能的实施方式, 在第六种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备的目标服务质 量需求;  With reference to the fifth possible implementation manner of the third aspect, in a sixth possible implementation manner, the first service quality improvement request carries a target service quality requirement of the first user equipment;
所述确定单元具体用于:  The determining unit is specifically configured to:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment and the target quality of service requirement.
结合第三方面的几种可能实施方式中的任意一种可能的实施方式, 在第 七种可能的实施方式中, 还包括查询单元用于在接收第一用户设备发送的第 一服务质量提升请求, 之后, 向开放平台或者业务网关发送用户信息查询请 求, 以获取所述第一用户设备和 /或所述第二用户设备各自的签约业务和实时 服务质量。  With reference to any one of the possible implementation manners of the third aspect, in a seventh possible implementation, the method further includes: the query unit is configured to receive the first quality of service promotion request sent by the first user equipment And sending a user information query request to the open platform or the service gateway to obtain the subscription service and the real-time service quality of the first user equipment and/or the second user equipment.
结合第三方面的几种可能实施方式中的任意一种可能的实施方式, 在第 八种可能的实施方式中, 还包括一查询单元, 用于在接收第一用户设备发送 的第一服务质量提升请求, 之后, 向开放平台或者业务网关发送用户信息查 询请求, 以获取所述第一用户设备或者所述第二用户设备在移动网络中使用 的服务质量信息。 With reference to any one of the possible implementation manners of the third aspect, in an eighth possible implementation, the method further includes: a query unit, configured to send, by receiving, by the first user equipment The first service quality improvement request is sent to the open platform or the service gateway to obtain the service quality information used by the first user equipment or the second user equipment in the mobile network.
第四方面, 本发明实施例提供一种服务质量提升装置, 所述装置包括: 接收单元, 用以接收第一用户设备发送的第一服务质量提升请求, 所述 第一服务质量提升请求用以提高第一用户设备和第二用户设备之间的服务质 量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第二用户设 备的用户标识;  In a fourth aspect, the embodiment of the present invention provides a service quality improvement apparatus, where the apparatus includes: a receiving unit, configured to receive a first quality of service promotion request sent by a first user equipment, where the first quality of service improvement request is used to And improving the quality of service between the first user equipment and the second user equipment, where the first service quality improvement request carries the user identifiers of the first user equipment and the second user equipment;
确定单元, 用以根据所述第一服务质量提升请求, 确定服务质量需求; 处理单元, 用以根据所述服务质量需求, 确定策略和计费控制规则; 发送单元, 用以向所述第一用户设备和所述第二用户设备接入的网关发 送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备提升所 述服务质量。  a determining unit, configured to determine a quality of service requirement according to the first quality of service promotion request, a processing unit, configured to determine a policy and a charging control rule according to the quality of service requirement, and a sending unit, configured to send the first The user equipment and the gateway accessed by the second user equipment send the policy and charging control rule to improve the quality of service for the first user equipment and the second user equipment.
结合第四方面, 在第一种可能的实施方式中, 所述第一服务提升请求是 应用服务器在接收到所述第一服务质量提升请求之后, 通过开放平台或者业 务网关发送给所述策略和计费功能实体的, 或者,  With reference to the fourth aspect, in a first possible implementation, the first service promotion request is sent by the application server to the policy and by using an open platform or a service gateway after receiving the first quality of service promotion request Billing function entity, or,
所述第一服务提升请求是开放平台或者业务网关在接收到所述第一服务 质量提升请求之后, 发送给所述策略和计费功能实体的。  The first service promotion request is sent by the open platform or the service gateway to the policy and charging function entity after receiving the first quality of service promotion request.
结合第四方面, 在第二种可能的实施方式中, 所述发送单元还用以在所 述根据所述服务质量提升请求, 确定服务质量需求之后, 向第二用户设备发 送第二服务质量提升请求, 以请求所述第二用户设备接受所述服务质量提升 请求;  With reference to the fourth aspect, in a second possible implementation manner, the sending unit is further configured to: after the determining the quality of service requirement according to the quality of service promotion request, send a second quality of service improvement to the second user equipment Requesting, to request the second user equipment to accept the quality of service promotion request;
所述接收单元还用于接收所述第二用户设备对所述第二服务质量提升请 求的回应, 所述回应中包含接受或者拒绝所述服务质量提升请求的信息; 所述发送单元在所述第二用户设备接收所述服务质量提升请求的情况 下, 将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体。 The receiving unit is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request; The second user equipment receives the service quality improvement request And sending the quality of service requirement to the policy and charging function entity of the first user equipment and the second user equipment.
结合第四方面的第一或第二种可能的实施方式, 在第三种可能的实施方 式中, 所述确定单元具体用于:  In conjunction with the first or second possible implementation of the fourth aspect, in a third possible implementation, the determining unit is specifically configured to:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。  And determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment.
结合第四方面的第三种可能的实施方式, 在第四种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备请求的目标服 务质量需求;  With reference to the third possible implementation manner of the fourth aspect, in a fourth possible implementation, the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment;
所述确定单元具体用于:  The determining unit is specifically configured to:
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。  And determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment and the target service quality requirement.
结合第四方面的第一或第二种可能的实施方式, 在第五种可能的实施方 式中, 所述确定单元具体用于:  In conjunction with the first or second possible implementation of the fourth aspect, in a fifth possible implementation, the determining unit is specifically configured to:
根据所述第一用户设备的签约业务确定所述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment.
结合第四方面的第五种可能的实施方式, 在第六种可能的实施方式中, 所述第一服务质量提升请求中携带还携带有所述第一用户设备请求的目标服 务质量需求;  With reference to the fifth possible implementation manner of the fourth aspect, in a sixth possible implementation manner, the first service quality improvement request carries the target service quality requirement that is requested by the first user equipment;
所述确定单元具体用于:  The determining unit is specifically configured to:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment and the target quality of service requirement.
第五方面, 本发明实施例提供一种服务质量提升装置, 所述装置包括: 网络接口;  A fifth aspect of the present invention provides a service quality improvement apparatus, where the apparatus includes: a network interface;
处理器;  Processor
存储器; 物理存储在所述存储器中的应用程序, 所述应用程序包括可用于使所述 处理器和所述系统执行以下过程的指令: Memory An application physically stored in the memory, the application comprising instructions operable to cause the processor and the system to perform the following process:
接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提 升请求用以提高第一用户设备和第二用户设备之间的服务质量, 所述第一服 务质量提升请求中携带所述第一用户设备和所述第二用户设备的用户标识; 根据所述第一服务质量提升请求, 确定服务质量需求;  Receiving a first quality of service improvement request sent by the first user equipment, where the first quality of service improvement request is used to improve the quality of service between the first user equipment and the second user equipment, where the first quality of service improvement request is carried a user identifier of the first user equipment and the second user equipment; determining a quality of service requirement according to the first quality of service promotion request;
将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体, 由所述策略和计费功能实体确定策略和计费控制规则, 之后, 由所述策略和计费功能实体向所述第一用户设备和所述第二用户设备接入的 网关发送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备 提升所述服务质量。  Sending the quality of service requirement to the policy and charging function entity of the first user equipment and the second user equipment, determining, by the policy and charging function entity, a policy and charging control rule, and then, by the policy And the charging function entity sends the policy and charging control rule to the gateway accessed by the first user equipment and the second user equipment, to improve the quality of service for the first user equipment and the second user equipment .
第六方面, 本发明实施例提供一种服务质量提升装置, 所述装置包括: 接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提 升请求用以请求提高第一用户设备和第二用户设备之间的服务质量, 所述第 一服务质量提升请求中携带所述第一用户设备和所述第二用户设备的识别标 识;  According to a sixth aspect, the embodiment of the present invention provides a service quality improvement apparatus, where the apparatus includes: receiving a first quality of service promotion request sent by a first user equipment, where the first quality of service improvement request is used to request to improve a first user a quality of service between the device and the second user equipment, where the first quality of service enhancement request carries an identification identifier of the first user equipment and the second user equipment;
根据所述第一服务质量提升请求, 确定服务质量需求;  Determining a service quality requirement according to the first service quality improvement request;
根据所述服务质量需求确定策略和计费控制规则, 之后, 向所述第一用 户设备和所述第二用户设备接入的网关发送所述策略和计费控制规则, 以为 所述第一用户设备和第二用户设备提升所述服务质量。  Determining the policy and the charging control rule according to the service quality requirement, and then sending the policy and charging control rule to the gateway accessed by the first user equipment and the second user equipment, to be the first user The device and the second user device enhance the quality of service.
通过本发明实施例提供的服务质量提升方法, 应用服务器或者服务质量 决策网元或者策略和计费功能实体在接收到与其他用户设备建立连接的一个 用户设备发送的服务质量提升请求之后, 根据该服务质量请求, 确定服务质 量需求; 再由策略和计费功能实体确定服务质量提升策略, 之后, 向所述第 一用户设备和所述第二用户设备的接入网网关发送所述服务质量提升策略, 以为所述第一用户设备和第二用户设备提升所述服务质量, 从而实现在多个 用户设备进行无线业务执行过程中, 无论影响服务质量的主体在哪一端用户 设备, 均能根据一个用户设备发送的服务质量提升请求, 提升正在执行无线 业务的多个用户设备之间的服务质量, 从而保证正在执行无线业务的多个用 户设备之间的端到端带宽需求, 从而提高视频聊天等双向视频应用的用户体 验。 附图说明 According to the method for improving the quality of service provided by the embodiment of the present invention, after the application server or the quality of service decision network element or the policy and charging function entity receives the service quality improvement request sent by a user equipment that establishes a connection with another user equipment, a quality of service request, determining a quality of service requirement; determining, by the policy and charging function entity, a quality of service promotion policy, and then transmitting the quality of service improvement to the first user equipment and the access network gateway of the second user equipment Strategy, The first user equipment and the second user equipment are used to improve the quality of service, so that in the process of performing wireless service execution by multiple user equipments, no matter which end of the user equipment affecting the quality of service, the user equipment can be based on one user equipment. The service quality improvement request is sent to improve the quality of service between multiple user equipments that are performing wireless services, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving two-way video such as video chat. The user experience of the app. DRAWINGS
为了更清楚地说明本发明实施例中的技术方案, 下面将对实施例或现 有技术描述中所需要使用的附图作筒单地介绍, 显而易见地, 下面描述中 的附图仅仅是本发明的一些实施例, 对于本领域普通技术人员来讲, 在不 付出创造性劳动性的前提下, 还可以根据这些附图获得其他的附图。  In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings used in the embodiments or the description of the prior art will be briefly described below. Obviously, the drawings in the following description are merely the present invention. Some of the embodiments can be obtained by those skilled in the art from the drawings without any inventive labor.
图 1是本发明提供的服务质量提升方法的一种实施例的流程图; 图 2 是本发明实施例提供的服务质量提升方法一种实施例的交互状态 图;  1 is a flowchart of an embodiment of a method for improving quality of service provided by the present invention; FIG. 2 is an interaction state diagram of an embodiment of a method for improving quality of service provided by an embodiment of the present invention;
图 3是本发明实施例提供的服务质量提升方法另一种实施例的交互状态 图;  3 is an interaction state diagram of another embodiment of a service quality improvement method according to an embodiment of the present invention;
图 4是本发明提供的服务质量提升方法的又一种实施例的流程图; 图 5是本发明实施例提供的服务质量提升方法又一种实施例的交互状态 图;  4 is a flowchart of still another embodiment of a method for improving quality of service provided by the present invention; FIG. 5 is an interaction state diagram of still another embodiment of a method for improving quality of service provided by an embodiment of the present invention;
图 6是本发明提供的服务质量提升装置的又一种实施例的结构图; 图 7是本发明提供的服务质量提升装置的又一种实施例的结构图; 图 8是本发明提供的服务质量提升装置的又一种实施例的结构图; 图 9是本发明提供的服务质量提升装置的又一种实施例的结构图。 具体实施方式 以下结合附图, 对本发明实施例做进一步详细叙述。 Figure 6 is a structural diagram of still another embodiment of the service quality improvement apparatus provided by the present invention; Figure 7 is a structural diagram of still another embodiment of the service quality improvement apparatus provided by the present invention; Figure 8 is a service provided by the present invention; A structural view of still another embodiment of the mass lifting device; Fig. 9 is a structural view of still another embodiment of the service quality improving device provided by the present invention. detailed description The embodiments of the present invention are further described in detail below with reference to the accompanying drawings.
本发明第一实施例提供了一种服务质量提升方法, 图 1是该实施例提供 的服务质量提升方法的流程图, 在该实施例中, 执行主体可以是具有服务质 量决策功能的应用服务器, 例如视频服务器, FTP服务器, 、 邮件服务器, 、 WEB服务器等, 也可以是单独的服务质量决策网元, 所述服务质量决策网元 的一个功能是根据用户设备的服务质量提升请求, 决定用户设备在无线网络 中能够使用的服务质量, 如, 移动网络中的业务网关、 移动网络中的开放平 台或者移动网络中的 SDP ( Service Delivery Platform, 业务交付平台)等。 如 图 1所示, 所述方法包括:  The first embodiment of the present invention provides a service quality improvement method, and FIG. 1 is a flowchart of a service quality improvement method provided by the embodiment. In this embodiment, the execution entity may be an application server having a service quality decision function. For example, the video server, the FTP server, the mail server, the WEB server, etc. may also be a separate quality of service decision network element. One function of the service quality decision network element is to determine the user equipment according to the service quality improvement request of the user equipment. The quality of service that can be used in a wireless network, such as a service gateway in a mobile network, an open platform in a mobile network, or an SDP (Service Delivery Platform) in a mobile network. As shown in FIG. 1, the method includes:
101 , 接收第一用户设备发送的第一服务质量提升请求, 所述第一用户设 备与第二用户设备已经建立业务连接, 所述第一服务质量提升请求用以提高 第一用户设备和第二用户设备之间的服务质量, 所述第一服务质量提升请求 中携带所述第一用户设备和所述第二用户设备的用户标识;  101. The first service quality improvement request sent by the first user equipment is received, where the first user equipment and the second user equipment have established a service connection, and the first quality of service improvement request is used to improve the first user equipment and the second a quality of service between the user equipments, where the first quality of service enhancement request carries the user identifiers of the first user equipment and the second user equipment;
具体而言, 所述的第一服务质量提升请求, 也可以被称之为业务加速请 求; 所述的服务质量可以是带宽需求、 时延需求等影响用户体验的网络参数。 所述的第一用户设备和第二用户设备已经建立的业务连接包括但不限定于文 件传输、 视频通话、 语音通话等业务, 因此根据不同的业务内容, 所述的服 务质量内容也不同, 例如在视频通话业务中, 视频数据流畅程度对用户体验 最重要, 为了保证视频数据传输流畅, 就需要保证无线带宽, 在该种情况下, 服务质量即为带宽宽度。 在语音通话业务中, 延时程度对用户体验重要, 为 了保证通话质量, 延时长短即作为最主要的服务质量。 因此, 当一个用户在 进行业务进程时, 如果发现服务质量较差, 则可以通过用户设备向服务质量 决策网元发送提高服务质量的请求, 在本实施例中, 为第一服务质量提升请 求, 为例便于服务质量决策网元识别用户设备, 需要在第一服务质量请求中, 携带建立业务连接的用户设备的标识信息、 例如 IMEI ( international mobile equipment identity, 国际移动设备标识 )、 IMSI ( international mobile subscriber identity, 国际移动用户识别码 ) 、 MSISDN ( mobile station international ISDN number, 移动台国际 ISDN号码) 、 URL ( uniform resource locator, 通用资 源定位器)或者临时用户识别码等, 此外还可以携带有所述第一用户设备请 求的目标服务质量需求, 便于服务质量决策网元确定第一用户设备和第二用 户设备的服务质量需求, 例如所需要的无线带宽。 Specifically, the first service quality improvement request may also be referred to as a service acceleration request; the service quality may be a network parameter that affects a user experience, such as a bandwidth requirement and a delay requirement. The service connection that has been established by the first user equipment and the second user equipment includes, but is not limited to, services such as file transmission, video call, and voice call, and therefore, the quality of service content is different according to different service contents, for example, In the video call service, the smoothness of video data is most important to the user experience. In order to ensure smooth video data transmission, wireless bandwidth needs to be guaranteed. In this case, the quality of service is the bandwidth width. In the voice call service, the degree of delay is important to the user experience. To ensure the quality of the call, the length of the delay is the most important quality of service. Therefore, when a user is performing a service process, if the service quality is found to be poor, the user equipment may send a request for improving the quality of service to the quality of service decision network element. In this embodiment, the first service quality improvement request is performed. For example, the service quality determining network element identifies the user equipment, and needs to carry the identification information of the user equipment that establishes the service connection in the first quality of service request, for example, IMEI (international mobile Equipment identity, international mobile subscriber identity, IMSI (international mobile subscriber identity), MSISDN (mobile station international ISDN number), URL (uniform resource locator) The temporary user identifier, etc., may further carry the target quality of service requirement requested by the first user equipment, so that the quality of service decision network element determines the quality of service requirements of the first user equipment and the second user equipment, such as required wireless bandwidth.
102, 根据所述第一服务质量提升请求, 确定服务质量需求;  102. Determine a quality of service requirement according to the first quality of service promotion request.
具体的, 在接收到第一用户设备发送的第一服务质量提升请求之后, 根 据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质量需 求; 或者,  Specifically, after receiving the first quality of service promotion request sent by the first user equipment, determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment; or
根据所述第一用户设备的签约业务确定所述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment.
更具体的所述的签约业务包括但不限定于是否办理了带宽提升套餐, 例 如, 视频业务加速套餐等, 或者办理的带宽提升套餐对应的带宽量等。  More specifically, the sign-off service includes, but is not limited to, whether a bandwidth improvement package is applied, for example, a video service acceleration package, or a bandwidth amount corresponding to a bandwidth improvement package.
进一步地, 如果第一服务质量提升请求中携带有第一用户设备请求的目 标服务质量需求, 则可以同时参考几种因素, 来确定服务质量需求。  Further, if the first service quality improvement request carries the target service quality requirement requested by the first user equipment, the service quality requirement may be determined by referring to several factors at the same time.
103 ,将所述服务质量需求发送给所述第一用户设备和第二用户设备的策 略和计费功能实体 PCRF ,由所述策略和计费功能实体确定所述服务质量需求 的策略和计费控制 (PCC, policy and charging control )规则 (rule ) , 之后, 由所述策略和计费功能实体向所述第一用户设备和所述第二用户设备接入的 网关发送所述策略和计费控制规则, 以为所述第一用户设备和所述第二用户 设备提升所述服务质量。  103. The policy and charging function entity PCRF that sends the quality of service requirement to the first user equipment and the second user equipment, where the policy and charging function entity determines the policy and charging of the quality of service requirement Control (PCC, policy and charging control) rule (rule), after which the policy and charging function entity sends the policy and charging to the gateway accessed by the first user equipment and the second user equipment Controlling rules to improve the quality of service for the first user equipment and the second user equipment.
具体而言, 在确定了服务质量需求之后, 例如, 确定可以为第一用户设 备和第二用户设备提升设定的无线带宽之后, 需要通过用于策略控制决定和 流计费控制功能的策略和计费功能实体( Policy and Charging Rule Function , PCRF )确定策略和计费控制规则, 其中包含业务信息(例如视频聊天等实时 视频业务类型) , 业务流 filter (例如源 IP地址、 源端口号、 目的 IP地址、 目的端口号和协议类型)等。 并将相应的策略和计费控制规则发送给每个用 户设备接入的网关 GGSN/PGW等, 由每个用户设备所属的无线网关为每个 用户设备建立专有承载, 从而提升用户设备的服务质量, 保证用户设备之间 的业务质量。 Specifically, after determining the quality of service requirement, for example, after determining that the set wireless bandwidth can be upgraded for the first user equipment and the second user equipment, the policy and the policy for the traffic control decision and the flow charging control function are required. The Policy and Charging Rule Function (PCRF) determines the policy and charging control rules, which contain business information (such as video chat, etc.). Video service type), service flow filter (such as source IP address, source port number, destination IP address, destination port number, and protocol type). The corresponding policy and the charging control rule are sent to the gateway GGSN/PGW accessed by each user equipment, and the wireless gateway to which each user equipment belongs establishes a dedicated bearer for each user equipment, thereby improving the service of the user equipment. Quality, guarantee the quality of service between user equipment.
如果该方法的执行主体为应用服务器, 则所述应用服务器接收第一用户 设备发送的第一服务质量提升请求, 之后, 还包括:  If the executor of the method is an application server, the application server receives the first QoS request sent by the first user equipment, and then includes:
向移动网络中的网元(如, 业务交付平台 SDP或者开放平台等)发送用 户信息查询请求, 以获取所述第一用户设备或者所述第二用户设备的签约业 务, 之后再根据所述第一用户设备和所述第二用户设备的签约业务确定所述 服务质量需求。 和 /或  Sending a user information query request to the network element (for example, the service delivery platform SDP or the open platform, etc.) in the mobile network, to obtain the subscription service of the first user equipment or the second user equipment, and then according to the The subscription service of a user equipment and the second user equipment determines the quality of service requirement. and / or
向移动网络中的网元(如, 业务交付平台 SDP或者开放平台等)发送用 户信息查询请求, 以获取所述第一用户设备或者所述第二用户设备在移动网 络中使用的服务质量。  The user information query request is sent to the network element in the mobile network (for example, the service delivery platform SDP or the open platform, etc.) to obtain the quality of service used by the first user equipment or the second user equipment in the mobile network.
当然, 也可以在一次用户信息查询请求中获取第一用户设备或者第二用 户设备的签约业务和在移动网络中使用的服务质量。  Of course, the subscription service of the first user equipment or the second user equipment and the quality of service used in the mobile network may also be obtained in one user information inquiry request.
在一种可能的实施方式中, 在根据所述服务质量请求, 确定服务质量需 求之后, 还包括:  In a possible implementation manner, after determining the quality of service requirement according to the quality of service request, the method further includes:
向第二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备 接受所述服务质量提升请求;  Sending a second quality of service promotion request to the second user equipment, to request the second user equipment to accept the quality of service promotion request;
接收所述第二用户设备对所述第二服务质量提升请求的回应, 所述回应 中包含接受或者拒绝所述服务质量提升请求的信息;  Receiving, by the second user equipment, a response to the second quality of service promotion request, where the response includes receiving or rejecting the service quality improvement request information;
将所述第二用户设备的所述回应, 发送给所述第一用户设备;  Sending the response of the second user equipment to the first user equipment;
在所述第二用户设备接收所述服务质量提升请求的情况下, 将所述服务 质量需求发送给所述第一用户设备和第二用户设备的策略和计费功能实体。 以下以正在进行视频通话的两个用户设备 A和 B为例进行说明上述实施 例的一种实施方式, 在视频通话中, 视频数据传输流畅程度是用户判断服务 质量的最重要因素, 图 2是本实施例的交互状态图。 And sending, by the second user equipment, the quality of service request to the policy and charging function entity of the first user equipment and the second user equipment. In the following, an embodiment of the foregoing embodiment is described by taking two user equipments A and B that are in a video call as an example. In a video call, the smoothness of video data transmission is the most important factor for the user to judge the quality of service, and FIG. 2 is The interactive state diagram of this embodiment.
201 , 用户设备 A与用户设备 B正处于视频通话的业务进程中时, 发现 正在进行的视频通话并不流畅, 因此用户设备 A的用户希望提升用户设备 A 和用户设备 B之间使用的服务质量(Quality of Service, QoS ) , 则用户设备 Α发送第一服务质量提升请求(QoS Enhancement Request )到应用服务器或 者到 QoS决策网元,请求提升用户设备 A和用户设备 B之间的服务质量,在 本实施例中,所述服务质量是指用户设备 A和用户设备 B之间的无线链路的 上、 下行带宽。 第一服务质量提升请求称之为 QoS提升请求或者也可以称之 为业务加速请求。 用户设备 A在第一服务质量提升请求中携带标识用户设备 A和用户设备 B的用户标识, 可选地, 用户设备 A在第一服务质量提升请求 中携带用户设备 A和用户设备 B之间使用的目标服务质量, 例如用户设备 A 希望用户设备 A和用户设备 B之间维持 2M的上下行带宽。  201. When the user equipment A and the user equipment B are in the service process of the video call, it is found that the ongoing video call is not smooth, so the user of the user equipment A wants to improve the service quality used between the user equipment A and the user equipment B. (Quality of Service, QoS), the user equipment sends a first QoS Enhancement Request to the application server or to the QoS decision network element to request to improve the quality of service between the user equipment A and the user equipment B. In this embodiment, the quality of service refers to the uplink and downlink bandwidth of the wireless link between user equipment A and user equipment B. The first quality of service enhancement request is referred to as a QoS promotion request or may also be referred to as a service acceleration request. The user equipment A carries the user identifiers of the user equipment A and the user equipment B in the first service quality improvement request. Optionally, the user equipment A carries the user equipment A and the user equipment B in the first quality of service improvement request. The target service quality, for example, user equipment A wants to maintain 2M uplink and downlink bandwidth between user equipment A and user equipment B.
在该实施例中, QoS决策网元是具有根据用户设备的 QoS提升请求, 决定用户设备在无线网络中能够使用的 QoS功能的实体, QoS决策网元可 以为开放平台、也可以称之为业务交付平台( Service Delivery Platform, SDP ) , 或者应用软件编程接口网关 ( Application programming Interface Gateway, API GW ) , 在本实施例中不作为限定, QoS决策网元可以是独立的网元, 也 可以是独立的功能实体, 也可以是在应用服务器中的一个独立的功能模块, 在本实施例中不作为限制。  In this embodiment, the QoS decision network element is an entity that has a QoS function that can be used by the user equipment in the wireless network according to the QoS promotion request of the user equipment. The QoS decision network element may be an open platform or a service. The service delivery platform (SDP), or the application programming interface gateway (API GW), is not limited in this embodiment. The QoS decision network element may be an independent network element or may be independent. The functional entity may also be a separate functional module in the application server, which is not limited in this embodiment.
用户设备 A也可以如 201a中所示,先向应用服务器发送第一服务质量提 升请求, 在 201b中, 应用服务器再将第一服务质量提升请求发送给 QOS决 策网元, 也可直接如步骤 201中, 用户设备 A直接发 QoS提升请求到 QoS 决策网元。 202, QoS决策网元执行 QoS确定, 根据所述第一服务质量请求, 确定 服务质量需求, 确定用户设备 A和用户设备 B的上行和下行服务质量需求, 在本实施例中, 具体为上、 下行带宽需求。 The user equipment A may also send the first quality of service promotion request to the application server as shown in 201a. In the application, the application server sends the first quality of service promotion request to the QOS decision network element, as shown in step 201. The user equipment A directly sends a QoS promotion request to the QoS decision network element. 202. The QoS decision network element performs the QoS determination, determines the service quality requirement according to the first quality of service request, and determines the uplink and downlink service quality requirements of the user equipment A and the user equipment B. In this embodiment, specifically, Downstream bandwidth requirements.
更具体的, QoS决策网元可以根据所述第一用户设备和所述第二用户设 备的签约业务确定所述服务质量需求。  More specifically, the QoS decision network element may determine the quality of service requirement according to the subscription service of the first user equipment and the second user equipment.
具体的, QOS决策网元可以根据用户设备 A和用户设备 B的视频数据套 餐来确定用户设备 A和用户设备 B的 QoS需求:  Specifically, the QOS decision network element can determine the QoS requirements of user equipment A and user equipment B according to the video data suite of user equipment A and user equipment B:
如果用户设备 A没有视频加速数据套餐,则 QoS决策网元确定不能接受 户设备 A的第一服务质量提升请求,并返回 QoS提升请求失败信息到应用服 务器, 或者直接返回 QoS提升请求失败信息到用户设备 A, 并且在 QoS提升 请求失败信息中指示拒绝第一服务质量提升请求的原因是用户设备 A没有视 频加速数据套餐服务。  If the user equipment A does not have the video acceleration data package, the QoS decision network element determines that the first service quality improvement request of the user equipment A cannot be accepted, and returns the QoS promotion request failure information to the application server, or directly returns the QoS promotion request failure information to the user. Device A, and indicating that the first quality of service promotion request is rejected in the QoS promotion request failure message is that user equipment A does not have a video acceleration data package service.
类似的,如果用户设备 B没有视频加速数据套餐,则 QOS决策网元确定 不能接受户设备 A的第一服务质量提升请求,并返回 QoS提升请求失败信息 到应用服务器, 或者直接返回 QoS提升请求失败信息到用户设备 A, 并且在 QoS提升请求失败信息中指示拒绝第一服务质量提升请求的原因是用户设备 B没有视频加速数据套餐服务。  Similarly, if the user equipment B does not have a video acceleration data package, the QOS decision network element determines that the first quality of service promotion request of the user equipment A cannot be accepted, and returns the QoS promotion request failure information to the application server, or directly returns the QoS promotion request failure. The information is sent to the user equipment A, and the reason for rejecting the first quality of service promotion request in the QoS promotion request failure information is that the user equipment B does not have the video acceleration data package service.
如果用户设备 A和用户设备 B都有视频加速数据套餐, 则根据用户设备 A和用户设备 B的视频加速数据套餐确定用户设备 A和用户设备 B的上行和 下行带宽需求。 例如, 用户设备 A的视频加速数据套餐的带宽为 3M, 用户 设备 B的视频加速数据套餐的带宽为 4M, 则确定用户设备 A和用户设备 B 的上行和下行带宽需求为 3M。  If both user equipment A and user equipment B have video acceleration data packages, the uplink and downlink bandwidth requirements of user equipment A and user equipment B are determined according to the video acceleration data packages of user equipment A and user equipment B. For example, the bandwidth of the video acceleration data package of user equipment A is 3M, and the bandwidth of the video acceleration data package of user equipment B is 4M, and the uplink and downlink bandwidth requirements of user equipment A and user equipment B are determined to be 3M.
如果所述第一用户设备的签约业务没有业务加速套餐,则确定不能执行服 务质量提升处理, 返回服务质量提升请求失败信息到第一用户设备; 或者, 如果第二用户设备的签约业务没有业务加速套餐,则确定不能执行服务质 量提升处理, 返回服务质量提升请求失败信息到第一用户设备; 或者, 如果第一用户设备和第二用户设备的签约业务都有业务加速套餐, 则根 据第一用户设备和第二用户设备的业务加速套餐确定第一用户设备和第二用 户设备的服务质量。 If the subscription service of the first user equipment does not have a service acceleration package, it is determined that the service quality improvement process cannot be performed, and the service quality improvement request failure information is returned to the first user equipment; or, if the subscription service of the second user equipment has no service acceleration Package, it is determined that the service quality cannot be performed And the quantity of the first user equipment and the second user equipment are The service acceleration package determines the quality of service of the first user equipment and the second user equipment.
在这个 QoS需求的确定过程中,如果用户设备 A在第一服务质量提升请 求中携带了第一用户设备的目标服务质量需求, 则 QoS决策网元还参考该目 标服务质量需求确定用户设备 A和用户设备 B的上行和下行带宽需求,例如, 用户设备 A的视频加速数据套餐的带宽为 3M, 用户设备 B的视频加速数据 套餐的带宽为 4M, 用户设备 A请求用户设备 A和用户设备 B之间使用目标 服务质量需求为带宽 2M, 则 QoS决策网元确定用户设备 A和用户设备 B的 上行和下行带宽需求为 2M; 如果用户设备 A的视频加速数据套餐的带宽为 3M, 用户设备 B的视频加速数据套餐的带宽为 4M, 用户设备 A请求用户设 备 A和用户设备 B之间使用的目标服务质量需求的带宽为 5M, 则 QoS决策 网元确定用户设备 A和用户设备 B的上行和下行带宽需求为 3M。  In the process of determining the QoS requirement, if the user equipment A carries the target quality of service requirement of the first user equipment in the first quality of service improvement request, the QoS decision network element further determines the user equipment A and the reference service quality requirement. The uplink and downlink bandwidth requirements of the user equipment B, for example, the bandwidth of the video acceleration data package of the user equipment A is 3M, the bandwidth of the video acceleration data package of the user equipment B is 4M, and the user equipment A requests the user equipment A and the user equipment B. If the target service quality requirement is 2M, the QoS decision network element determines that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 2M; if the bandwidth of the video acceleration data package of user equipment A is 3M, the user equipment B The bandwidth of the video acceleration data package is 4M, and the user equipment A requests the bandwidth of the target quality of service requirement used between the user equipment A and the user equipment B to be 5M, and the QoS decision network element determines the uplink and downlink of the user equipment A and the user equipment B. The bandwidth requirement is 3M.
在另一种可能的实施方式中, QoS决策网元也可以根据所述第一用户设 备的签约业务确定所述服务质量需求。  In another possible implementation manner, the QoS decision network element may also determine the quality of service requirement according to the subscription service of the first user equipment.
具体的, 在该实施例中, Q0S决策网元可以根据用户设备 A的视频数据 套餐来确定用户设备 A和用户设备 B的 QoS需求:  Specifically, in this embodiment, the QOS decision network element may determine the QoS requirements of user equipment A and user equipment B according to the video data package of user equipment A:
如果用户设备 A没有视频加速数据套餐,则 QoS决策网元确定不能接受 户设备 A的第一服务质量提升请求,并返回 QoS提升请求失败信息到应用服 务器, 或者直接返回 QoS提升请求失败信息到用户设备 A, 并且在 QoS提升 请求失败信息中指示拒绝第一服务质量提升请求的原因是用户设备 A没有视 频加速数据套餐服务。  If the user equipment A does not have the video acceleration data package, the QoS decision network element determines that the first service quality improvement request of the user equipment A cannot be accepted, and returns the QoS promotion request failure information to the application server, or directly returns the QoS promotion request failure information to the user. Device A, and indicating that the first quality of service promotion request is rejected in the QoS promotion request failure message is that user equipment A does not have a video acceleration data package service.
如果用户设备 A有视频加速数据套餐, 则根据用户设备 A的视频加速数 据套餐确定用户设备 A和用户设备 B的上行和下行带宽需求。 例如, 用户设 备 A的视频加速数据套餐的带宽为 3M, 则确定用户设备 A和用户设备 B的 上行和下行带宽需求为 3M。 If the user equipment A has a video acceleration data package, the uplink and downlink bandwidth requirements of the user equipment A and the user equipment B are determined according to the video acceleration data package of the user equipment A. For example, user set The bandwidth of the video acceleration data package of standby A is 3M, and it is determined that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 3M.
在这个 QoS需求的确定过程中,如果用户设备 A在第一服务质量提升请 求中携带了第一用户设备的目标服务质量需求, 则 QoS决策网元还参考该目 标服务质量需求确定用户设备 A和用户设备 B的上行和下行带宽需求,例如, 用户设备 A的视频加速数据套餐的带宽为 3M, 用户设备 A请求用户设备 A 和用户设备 B之间使用目标服务质量需求为带宽 2M, 则 QoS决策网元确定 用户设备 A和用户设备 B的上行和下行带宽需求为 2M; 如果用户设备 A的 视频加速数据套餐的带宽为 3M , 用户设备 A请求用户设备 A和用户设备 B 之间使用的目标服务质量需求的带宽为 5M, 则 QoS决策网元确定用户设备 A和用户设备 B的上行和下行带宽需求为 3M。  In the process of determining the QoS requirement, if the user equipment A carries the target quality of service requirement of the first user equipment in the first quality of service improvement request, the QoS decision network element further determines the user equipment A and the reference service quality requirement. The uplink and downlink bandwidth requirements of the user equipment B, for example, the bandwidth of the video acceleration data package of the user equipment A is 3M, and the user equipment A requests the user service equipment A and the user equipment B to use the target quality of service requirement as the bandwidth 2M, then the QoS decision The network element determines that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 2M; if the bandwidth of the video acceleration data package of user equipment A is 3M, user equipment A requests the target service used between user equipment A and user equipment B. The bandwidth of the quality requirement is 5M, and the QoS decision network element determines that the uplink and downlink bandwidth requirements of user equipment A and user equipment B are 3M.
也就是说, 如果所述第一用户设备的签约业务没有业务加速套餐, 则确定 不能执行服务质量提升处理, 返回服务质量提升请求失败信息到第一用户设 备; 或者,  That is, if the subscription service of the first user equipment does not have a service acceleration package, it is determined that the service quality improvement process cannot be performed, and the service quality improvement request failure information is returned to the first user equipment; or
如果第一用户设备的签约业务有业务加速套餐, 则根据第一用户设备的 业务加速套餐确定第一用户设备和第二用户设备的服务质量。  If the subscription service of the first user equipment has a service acceleration package, the service quality of the first user equipment and the second user equipment is determined according to the service acceleration package of the first user equipment.
203 , QoS决策网元决策出可以提升用户设备 A和用户设备 B之间的 QoS 后, 还可以发送第二服务质量提升请求到用户设备 B , 在本实施例中, 将第 二服务质量提升请求称为 QoS提升请求推送信息。如果 QoS决策网元具有推 送功能, QoS决策网元可以直接向用户设备 B推送 QoS提升请求推送信息, 也可以先发送业务推送请求信息到推送服务器, 请求推送服务器发送 QoS提 升推送信息到用户设备 B , 推送服务器收到请求后发送 QoS提升请求推送信 息到用户设备 B;通过 QoS提升请求推送信息询问用户设备 B是否接受业务。  203. After the QoS decision network element determines that the QoS between the user equipment A and the user equipment B can be improved, the second service quality improvement request may be sent to the user equipment B. In this embodiment, the second quality of service improvement request is sent. It is called QoS promotion request push information. If the QoS decision network element has a push function, the QoS decision network element may directly push the QoS promotion request push information to the user equipment B, or may first send the service push request information to the push server, requesting the push server to send the QoS promotion push information to the user equipment B. After receiving the request, the push server sends the QoS promotion request push information to the user equipment B; and the QoS promotion request push information asks the user equipment B whether to accept the service.
用户设备 B可以选择接受或者拒绝 QoS提升请求, 直接向 QOS决策网 元或者通过推送服务器回 QoS提升接受或者拒绝信息到 QoS决策网元。 204, QoS决策网元根据 202和 203的操作,确定是否为用户设备 A和用 户设备 B提升服务质量, 例如, 在 203中, 由于用户设备 A或者用户设备 B 未办理签约业务则不能为用户设备 A和用户设备 B提升服务质量, 或者即使 为用户设备 A或者用户设备 B办理了签约业务,但用户设备 B拒绝接受服务 质量提升, 则 QOS决策网元也为不能为用户设备 A和用户设备 B提升服务 质量, 也就是说 QOS决策网元拒绝为用户设备 A和用户设备 B提升服务质 量。 User equipment B may choose to accept or reject the QoS promotion request, and directly accept or reject the information to the QoS decision network element by returning the QoS to the QOS decision network element or by pushing the server. The QoS decision network element determines whether the user equipment A and the user equipment B improve the quality of service according to the operations of 202 and 203. For example, in 203, the user equipment A or the user equipment B cannot be the user equipment because the subscription service is not processed. A and user equipment B improve the quality of service, or even if the user equipment A or the user equipment B handles the subscription service, but the user equipment B refuses to accept the service quality improvement, the QOS decision network element is also unable to be the user equipment A and the user equipment B. Improve the quality of service, that is, the QOS decision network element refuses to improve the quality of service for user equipment A and user equipment B.
只有在用户设备 A和用户设备 B都具有签约业务,并且用户设备 B也接 受服务质量提升请求的情况下, QOS决策网元才能够提升服务质量。  Only when both user equipment A and user equipment B have contracted services, and user equipment B also accepts the service quality improvement request, the QOS decision network element can improve the quality of service.
QOS决策网元根据 203和 204的结果, 回 QoS提升接受或者拒绝信息到 用户设备 A, 如果是拒绝为用户设备 A和用户设备 B提升服务质量, 还需要 携带拒绝为用户设备 A和用户设备 B提升服务质量的原因。  The QOS decision network element returns the QoS to accept or reject the information to the user equipment A according to the results of 203 and 204. If the quality of service is denied for the user equipment A and the user equipment B, the user equipment A and the user equipment B are also required to be carried. Reasons for improving service quality.
205a, 在 QOS决策网元确定接受为用户设备 A和用户设备 B提升服务 质量时, 将步骤 203中确定的所述服务质量需求通过消息发送到 PCRF A请 求用户设备 A的上行和下行带宽需求, 在所述的消息中, 携带具体的视频聊 天等实时视频业务类型, 业务流 filter, 上行带宽, 下行带宽信息。 PCRF根 据上述消息中的内容, 确定用户设备 A的策略和计费控制规则。  205a, when the QOS decision network element determines to accept the user equipment A and the user equipment B to improve the quality of service, the service quality requirement determined in step 203 is sent to the PCRF A to request the uplink and downlink bandwidth requirements of the user equipment A, The message carries a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information. Based on the content in the above message, the PCRF determines the policy and charging control rules of user equipment A.
206a, 在确定 PCC规则之后, PCRF A将用户设备 A的 PCC规则发给 GGSN/PGW A, 请求无线网络提升用户设备 A的上 /下行带宽需求。 PCC规 则中包括实时视频业务信息(视频聊天等实时视频业务类型, 业务流 filter ) , 上行带宽, 下行带宽信息。  206a, after determining the PCC rule, the PCRF A sends the PCC rule of the user equipment A to the GGSN/PGW A, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment A. The PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
207 a, GGSN/PGW A根据收到的 PCC规则, 发起专有承载建立流程建 立用户设备 A的 GBR专有承载, 这个专有承载的上行和下行带宽就是应用 服务器请求的带宽, 并将专有承载信息告知 PCRF A。  207 a, GGSN/PGW A initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment A according to the received PCC rule. The uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary. The bearer information informs PCRF A.
208a, PCRF A回 QoS Response到 QoS决策网元, 携带网络分配给用户 设备 A的 QoS信息。 208a, PCRF A returns QoS Response to QoS decision network element, and carries the network to the user Device A's QoS information.
205b , 在 QOS决策网元确定接受为用户设备 A和用户设备 B提升服务 质量时, 将步骤 203中确定的所述服务质量需求通过消息发送到 PCRF B请 求用户设备 B的上行和下行带宽需求, 在所述的消息中, 携带具体的视频聊 天等实时视频业务类型, 业务流 filter, 上行带宽, 下行带宽信息。 PCRF B 根据上述消息中的内容, 确定用户设备 B的策略和计费控制规则。  205b, when the QOS decision network element determines to accept the user service device A and the user equipment B to improve the service quality, the service quality requirement determined in step 203 is sent to the PCRF B to request the uplink and downlink bandwidth requirements of the user equipment B. The message carries a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information. Based on the content of the above message, PCRF B determines the policy and charging control rules of user equipment B.
206b , 在确定 PCC规则之后, PCRF B将用户设备 B的 PCC规则发给 GGSN/PGW B , 请求无线网络提升用户设备 B的上 /下行带宽需求。 PCC规 则中包括实时视频业务信息(视频聊天等实时视频业务类型, 业务流 filter ) , 上行带宽, 下行带宽信息。  206b. After determining the PCC rule, the PCRF B sends the PCC rule of the user equipment B to the GGSN/PGW B, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment B. The PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
207 b, GGSN/PGW B根据收到的 PCC规则, 发起专有承载建立流程建 立用户设备 b的 GBR专有承载,这个专有承载的上行和下行带宽就是应用服 务器请求的带宽, 并将专有承载信息告知 PCRF B。  207 b, the GGSN/PGW B initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of the user equipment b according to the received PCC rule. The uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary. The bearer information informs PCRF B.
208b, PCRF B回 QoS Response到 QoS决策网元,携带网络分配给用户 设备 B的 QoS信息。  208b, PCRF B returns QoS Response to the QoS decision network element, and carries the QoS information allocated by the network to user equipment B.
本实施例中不限定 PCRF A和 PCRF B为同一个 PCRF, GGSN/PGW A 和 GGSN/PGW B为同一个网关。  In this embodiment, PCRF A and PCRF B are not limited to the same PCRF, and GGSN/PGW A and GGSN/PGW B are the same gateway.
通过上述的实施例, 服务质量决策网元可以实现在多个用户设备进行无 线业务执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均能根据 一个用户设备发送的服务质量提升请求, 提升正在执行无线业务的多个用户 设备之间的服务质量, 从而保证正在执行无线业务的多个用户设备之间的端 到端带宽需求, 从而提高视频聊天等双向视频应用的用户体验。  With the foregoing embodiment, the QoS decision network element can implement the wireless service execution process in multiple user equipments, and the user equipment that can affect the quality of service can be requested according to the quality of service sent by one user equipment. The quality of service between multiple user devices that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user devices that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
如图 3所示, 图 3是以应用服务器作为执行主体, 以正在进行视频通话 的两个用户设备 A和 B为例进行说明上述实施例的一种实施方式, 在视频通 话中, 视频数据传输流畅程度是用户判断服务质量的最重要因素, 图 3是本 实施例的交互状态图。 As shown in FIG. 3, FIG. 3 is an embodiment of the foregoing embodiment, in which an application server is used as an execution entity, taking two user devices A and B that are performing a video call as an example. In a video call, video data transmission is performed. The degree of fluency is the most important factor for users to judge the quality of service. Figure 3 is the book. An interactive state diagram of an embodiment.
301 , 用户设备 A与用户设备 B正处于视频通话的业务进程中时, 发现 正在进行的视频通话并不流畅, 因此用户设备 A的用户希望提升用户设备 A 和用户设备 B之间使用的服务质量(Quality of Service, QoS ) , 则用户设备 Α发送第一服务质量提升请求(QoS Enhancement Request )到应用服务器, 请求提升用户设备 A和用户设备 B之间的服务质量, 在本实施例中, 所述服 务质量是指用户设备 A和用户设备 B之间的无线链路的上、 下行带宽。 第一 服务质量提升请求称之为 QoS提升请求或者也可以称之为业务加速请求。 用 户设备 A在第一服务质量提升请求中携带标识用户设备 A和用户设备 B的用 户标识, 可选地, 用户设备 A在第一服务质量提升请求中携带用户设备 A和 用户设备 B之间使用的目标服务质量,例如用户设备 A希望用户设备 A和用 户设备 B之间维持 2M的上下行带宽。  301. When user equipment A and user equipment B are in the process of video call, the ongoing video call is not smooth, so the user of user equipment A wants to improve the quality of service used between user equipment A and user equipment B. (Quality of Service, QoS), the user equipment sends a first QoS Enhancement Request (QoS Enhancement Request) to the application server, and requests to improve the quality of service between the user equipment A and the user equipment B. In this embodiment, The quality of service refers to the uplink and downlink bandwidth of the wireless link between user equipment A and user equipment B. The first quality of service promotion request is referred to as a QoS promotion request or may also be referred to as a service acceleration request. The user equipment A carries the user identifiers of the user equipment A and the user equipment B in the first service quality improvement request. Optionally, the user equipment A carries the user equipment A and the user equipment B in the first quality of service improvement request. The target service quality, for example, user equipment A wants to maintain 2M uplink and downlink bandwidth between user equipment A and user equipment B.
应用服务器在接收到用户设备 A发送的第一服务质量提升请求之后, 需 要获取用户设备 A的签约业务和 /或用户设备 A在无线网络中使用的服务质 量。 例如, 应用服务器可以发送用户信息查询请求信息到开放平台, 或、 业 务交付平台 (Service Delivery Platform, SDP ) , 应用软件编程接口网关 ( Application Programming Interface Gateway, API GW ) , 业务网关或者业务 服务器, 查询用户设备 A的视频数据套餐和 /或用户设备 A在无线网络中使 用的 QoS。  After receiving the first quality of service promotion request sent by the user equipment A, the application server needs to obtain the subscription service of the user equipment A and/or the service quality used by the user equipment A in the wireless network. For example, the application server may send the user information query request information to the open platform, or the service delivery platform (SDP), the application programming interface gateway (API GW), the service gateway or the service server, and query. The video data plan of user equipment A and/or the QoS used by user equipment A in the wireless network.
之后, 应用服务器接收开放平台返回的用户设备 A 的视频数据套餐和 / 或用户设备 A在无线网络中使用的 QoS信息到应用服务器。  Thereafter, the application server receives the video data package of the user device A returned by the open platform and/or the QoS information used by the user device A in the wireless network to the application server.
应用服务器需要获取用户设备 B的签约业务和 /或用户设备 B在无线网络 中使用的服务质量。 例如, 应用服务器发送用户信息查询请求信息到开放平 台, 或、 SDP, API GW, 查询用户设备 B的视频数据套餐和 /或用户设备 B 在无线网络中的 QoS;开放平台返回用户设备 B的视频数据套餐和 /或用户设 备 B在无线网络中的 QoS信息到应用服务器。 The application server needs to obtain the subscription service of user equipment B and/or the quality of service used by user equipment B in the wireless network. For example, the application server sends the user information query request information to the open platform, or SDP, API GW, queries the video data package of the user equipment B and/or the QoS of the user equipment B in the wireless network; the open platform returns the video of the user equipment B. Data plan and / or user settings Prepare B QoS information in the wireless network to the application server.
当然, 应用服务器也可以在一次用户信息查询请求中获取用户设备 A和 用户设备 B的视频数据套餐和 /或用户设备 A和用户设备 B在无线网络中使 用的 QoS, 这时, 应用服务器发送的用户信息查询请求中携带用户设备 A和 用户设备 B的标识,指示需要查询用户设备 A和用户设备 B的视频数据套餐 和 /或用户设备 A和用户设备 B在无线网络中使用的 QoS;开放平台返回用户 设备 A和用户设备 B的视频数据套餐和 /或用户设备 A和用户设备 B在无线 网络中使用的 QoS信息到应用服务器。  Of course, the application server may also obtain the video data package of the user equipment A and the user equipment B and/or the QoS used by the user equipment A and the user equipment B in the wireless network in one user information inquiry request, and then the application server sends the QoS. The user information query request carries the identifiers of the user equipment A and the user equipment B, indicating that the video data package of the user equipment A and the user equipment B and/or the QoS used by the user equipment A and the user equipment B in the wireless network are required to be queried; Returning the video data package of user equipment A and user equipment B and/or the QoS information used by user equipment A and user equipment B in the wireless network to the application server.
302, 应用服务器执行 QoS确定, 根据第一服务质量提升请求, 确定服务 质量需求, 确定用户设备 A和用户设备 B的上行和下行服务质量需求, 在本 实施例中, 具体为上、 下行带宽需求。  The application server performs the QoS determination, determines the service quality requirement according to the first quality of service improvement request, and determines the uplink and downlink service quality requirements of the user equipment A and the user equipment B. In this embodiment, the uplink and downlink bandwidth requirements are specifically required. .
具体而言, 应用服务器根据第一服务质量提升请求, 确定服务质量需求 的方法可以和图 2所示的实施例相同, 不多赘述。  Specifically, the method for determining the quality of service requirement by the application server according to the first service quality improvement request may be the same as the embodiment shown in FIG. 2, and details are not described herein.
303 , 应用服务器决策出可以提升用户设备 A和用户设备 B之间的 QoS 后, 还可以发送第二服务质量提升请求到用户设备 B , 在本实施例中, 将第 二服务质量提升请求称为 QoS提升请求推送信息。 如果应用服务器具有推送 功能, 应用服务器可以直接向用户设备 B推送 QoS提升请求推送信息, 也可 以先发送业务推送请求信息到推送服务器, 请求推送服务器发送 QoS提升推 送信息到用户设备 B, 推送服务器收到请求后发送 QoS提升请求推送信息到 用户设备 B; 通过 QoS提升请求推送信息询问用户设备 B是否接受业务。  303. After the application server determines that the QoS between the user equipment A and the user equipment B is improved, the second service quality improvement request may be sent to the user equipment B. In this embodiment, the second service quality improvement request is called QoS promotion request push information. If the application server has the push function, the application server may directly push the QoS promotion request push information to the user equipment B, or may first send the service push request information to the push server, request the push server to send the QoS promotion push information to the user equipment B, and push the server to receive After the request, the QoS promotion request push information is sent to the user equipment B; the QoS promotion request push information is used to query whether the user equipment B accepts the service.
用户设备 B可以选择接受或者拒绝 QoS提升请求, 直接向应用服务器或 者通过推送服务器回 QoS提升接受或者拒绝信息到应用服务器。  User equipment B may choose to accept or reject the QoS promotion request, and directly accept or reject the information to the application server by sending the QoS back to the application server or by pushing the server.
304,应用服务器根据 302和 303的操作,确定是否为用户设备 A和用户 设备 B提升服务质量, 例如, 在 302中, 由于用户设备 A或者用户设备 B未 办理签约业务则不能为用户设备 A和用户设备 B提升服务质量, 或者即使为 用户设备 A或者用户设备 B办理了签约业务,但用户设备 B拒绝接受服务质 量提升, 则应用服务器也不能为用户设备 A和用户设备 B提升服务质量, 也 就是说应用服务器拒绝为用户设备 A和用户设备 B提升服务质量。 304. The application server determines whether the user equipment A and the user equipment B improve the quality of service according to the operations of 302 and 303. For example, in 302, since the user equipment A or the user equipment B does not handle the subscription service, the user equipment A and User equipment B improves the quality of service, or even If the user equipment A or the user equipment B handles the subscription service, but the user equipment B refuses to accept the service quality improvement, the application server cannot improve the service quality for the user equipment A and the user equipment B, that is, the application server rejects the user equipment A and User Equipment B improves service quality.
应用服务器根据 302和 303的结果, 回 QoS提升接受或者拒绝信息到用 户设备 A, 如果是拒绝为用户设备 A和用户设备 B提升服务质量, 还需要携 带拒绝为用户设备 A和用户设备 B提升服务质量的原因。  The application server returns the QoS to accept or reject the information to the user equipment A according to the results of 302 and 303. If the service quality is denied for the user equipment A and the user equipment B, the application server also needs to carry the refusal to upgrade the user equipment A and the user equipment B. The reason for the quality.
305a, 在应用服务器确定接受为用户设备 A和用户设备 B提升服务质量 时, 将步骤 303中确定的所述服务质量需求通过消息发送到 PCRF A请求用 户设备 A的上行和下行带宽需求, 在所述的消息中, 携带具体的视频聊天等 实时视频业务类型, 业务流 filter, 上行带宽, 下行带宽信息。 PCRF根据上 述消息中的内容, 确定用户设备 A的策略和计费控制规则。  305a, when the application server determines to accept the user equipment A and the user equipment B to improve the quality of service, the service quality requirement determined in step 303 is sent to the PCRF A to request the uplink and downlink bandwidth requirements of the user equipment A. The message described includes a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information. The PCRF determines the policy and charging control rules of user equipment A according to the content in the above message.
306a, 在确定 PCC规则之后, PCRF A将用户设备 A的 PCC规则发给 GGSN/PGW A, 请求无线网络提升用户设备 A的上 /下行带宽需求。 PCC规 则中包括实时视频业务信息(视频聊天等实时视频业务类型, 业务流 filter ) , 上行带宽, 下行带宽信息。  306a. After determining the PCC rule, the PCRF A sends the PCC rule of the user equipment A to the GGSN/PGW A, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment A. The PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
307 a, GGSN/PGW A根据收到的 PCC规则, 发起专有承载建立流程建 立用户设备 A的 GBR专有承载, 这个专有承载的上行和下行带宽就是应用 服务器请求的带宽, 并将专有承载信息告知 PCRF A。  307 a, GGSN/PGW A initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment A according to the received PCC rule. The uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary. The bearer information informs PCRF A.
308 a, PCRFA回 QoS Response到 QoS决策网元, 携带网络分配给用户 设备 A的 QoS信息。  308 a, the PCRFA returns the QoS Response to the QoS decision network element, and carries the QoS information allocated by the network to the user equipment A.
305b , 在应用服务器确定接受为用户设备 A和用户设备 B提升服务质量 时, 将步骤 203中确定的所述服务质量需求通过消息发送到 PCRF B请求用 户设备 B的上行和下行带宽需求, 在所述的消息中, 携带具体的视频聊天等 实时视频业务类型, 业务流 filter, 上行带宽, 下行带宽信息。 PCRF B根据上 述消息中的内容, 确定用户设备 B的策略和计费控制规则。 306b, 在确定 PCC规则之后, PCRFB将用户设备 B的 PCC规则发给 GGSN/PGW B , 请求无线网络提升用户设备 B的上 /下行带宽需求。 PCC规 则中包括实时视频业务信息(视频聊天等实时视频业务类型, 业务流 filter ) , 上行带宽, 下行带宽信息。 305b, when the application server determines to accept the user equipment A and the user equipment B to improve the quality of service, the service quality requirement determined in step 203 is sent to the PCRF B requesting the uplink and downlink bandwidth requirements of the user equipment B by using a message. The message described includes a real-time video service type such as a video chat, a service flow filter, an uplink bandwidth, and a downlink bandwidth information. The PCRF B determines the policy and charging control rule of the user equipment B according to the content in the above message. 306b, after determining the PCC rule, the PCRFB sends the PCC rule of the user equipment B to the GGSN/PGW B, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment B. The PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
307 b, GGSN/PGW B根据收到的 PCC规则, 发起专有承载建立流程建 立用户设备 b的 GBR专有承载,这个专有承载的上行和下行带宽就是应用服 务器请求的带宽, 并将专有承载信息告知 PCRF B。  307 b, GGSN/PGW B initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment b according to the received PCC rule. The uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary. The bearer information informs PCRF B.
308b, PCRF B回 QoS Response到 QoS决策网元,携带网络分配给用户 设备 B的 QoS信息。  308b, PCRF B returns QoS Response to the QoS decision network element, and carries the QoS information allocated by the network to user equipment B.
本实施例中不限定 PCRF A和 PCRF B为同一个 PCRF, GGSN/PGW A 和 GGSN/PGW B为同一个网关。  In this embodiment, PCRF A and PCRF B are not limited to the same PCRF, and GGSN/PGW A and GGSN/PGW B are the same gateway.
通过上述的实施例, 应用服务器可以实现在多个用户设备进行无线业务 执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均能根据一个用 户设备发送的服务质量提升请求, 提升正在执行无线业务的多个用户设备之 间的服务质量, 从而保证正在执行无线业务的多个用户设备之间的端到端带 宽需求, 从而提高视频聊天等双向视频应用的用户体验。  Through the foregoing embodiments, the application server can implement the wireless service execution process in multiple user equipments. Regardless of the user equipment that affects the quality of service, the user equipment can perform the service quality improvement request sent by one user equipment, and the promotion is being performed. The quality of service between multiple user equipments of a wireless service, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
如图 4所示, 本发明另一种实施例提供了一种服务质量提升方法, 图 5 是该实施例的流程图, 与图 1所示的实施例的区别在于, 本实施例的执行主 体为策略和计费功能实体 PCRF, 由图 4可见, 本实施例提供的方法包括: 401 , 策略和计费功能实体接收第一用户设备发送的第一服务质量提升请 求, 所述第一服务质量请求用以提高第一用户设备和第二用户设备之间的服 务质量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第二用 户设备的用户标识,  As shown in FIG. 4, another embodiment of the present invention provides a service quality improvement method, and FIG. 5 is a flowchart of the embodiment. The difference from the embodiment shown in FIG. 1 is that the execution body of this embodiment is For the policy and charging function entity PCRF, as shown in FIG. 4, the method provided in this embodiment includes: 401: A policy and charging function entity receives a first quality of service promotion request sent by a first user equipment, where the first quality of service is The request is used to improve the quality of service between the first user equipment and the second user equipment, where the first quality of service enhancement request carries the user identifiers of the first user equipment and the second user equipment,
具体而言, 所述的服务质量可以是带宽需求、 时延需求等影响用户体验 的网络参数。 所述的第一用户设备和第二用户设备已经建立的业务连接包括 但不限定于文件传输、 视频通话、 语音通话等业务, 因此根据不同的业务内 容, 所述的服务质量内容也不同, 例如在视频通话业务中, 视频数据流畅程 度对用户体验最重要, 为了保证视频数据传输流畅, 就需要保证无线带宽, 在该种情况下, 服务质量即为带宽宽度。 在语音通话业务中, 延时程度对用 户体验重要, 为了保证通话质量, 延时长短即作为最主要的服务质量。 因此, 当一个用户在进行业务进程时, 如果发现服务质量较差, 则可以通过用户设 备向服务质量决策网元发送提高服务质量的请求, 在本实施例中, 为第一服 务质量提升请求, 为例便于服务质量决策网元识别用户设备, 需要在第一服 务质量请求中, 携带建立业务连接的用户设备的标识信息, 此外还可以携带 有所述第一用户设备的目标服务质量需求, 便于服务质量决策网元确定第一 用户设备和第二用户设备的服务质量需求, 例如所需要的无线带宽。 Specifically, the quality of service may be a network parameter that affects a user experience, such as a bandwidth requirement and a delay requirement. The service connection that the first user equipment and the second user equipment have established includes However, it is not limited to services such as file transmission, video call, and voice call. Therefore, the quality of service content is different according to different service contents. For example, in a video call service, video data fluency is most important to the user experience, in order to ensure The smooth transmission of video data requires wireless bandwidth. In this case, the quality of service is the bandwidth. In the voice call service, the degree of delay is important to the user experience. To ensure the quality of the call, the length of the delay is the most important quality of service. Therefore, when a user is performing a service process, if the service quality is found to be poor, the user equipment may send a request for improving the quality of service to the quality of service decision network element. In this embodiment, the first service quality improvement request is performed. For example, the service quality determining network element can identify the user equipment, and the first service quality request needs to carry the identification information of the user equipment that establishes the service connection, and can also carry the target service quality requirement of the first user equipment, which is convenient. The quality of service decision network element determines the quality of service requirements of the first user equipment and the second user equipment, such as the required wireless bandwidth.
其中, 所述第一服务提升请求是应用服务器在接收到所述第一服务质量 提升请求之后, 通过开放平台发送给所述策略和计费功能实体的, 或者, 所述第一服务提升请求是开放平台在接收到所述第一服务质量提升请求 之后, 发送给所述策略和计费功能实体的。  The first service promotion request is sent by the application server to the policy and charging function entity through the open platform after receiving the first quality of service promotion request, or the first service promotion request is After receiving the first quality of service promotion request, the open platform sends the information to the policy and charging function entity.
402, 所述策略和计费功能实体根据所述第一服务质量提升请求, 确定服 务质量需求;  402. The policy and charging function entity determines a service quality requirement according to the first quality of service promotion request.
具体的, 在接收到第一用户设备发送的第一服务质量提升请求之后, 根 据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质量需 求; 或者,  Specifically, after receiving the first quality of service promotion request sent by the first user equipment, determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment; or
根据所述第一用户设备的签约业务确定所述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment.
更具体的所述的签约业务包括但不限定于是否办理了带宽提升套餐 (如, 视频业务加速套餐等) , 或者办理的带宽提升套餐对应的带宽量等。  More specifically, the sign-off service includes, but is not limited to, whether a bandwidth improvement package (for example, a video service acceleration package, etc.) or a bandwidth amount corresponding to the bandwidth improvement package is processed.
进一步地, 如果第一服务质量提升请求中携带有第一用户设备请求的目 标服务质量需求, 则可以同时参考几种因素, 来确定服务质量需求。 403 , 所述策略和计费功能实体确定服务质量提升策略, 之后, 向所述第 一用户设备和所述第二用户设备接入的网关发送所述服务质量提升策略, 以 为所述第一用户设备和第二用户设备提升所述服务质量。 Further, if the first quality of service promotion request carries the target quality of service requirement requested by the first user equipment, the service quality requirement may be determined by referring to several factors at the same time. 403. The policy and charging function entity determines a service quality improvement policy, and then sends the service quality improvement policy to the first user equipment and the gateway accessed by the second user equipment, to be the first user. The device and the second user device enhance the quality of service.
具体而言, 在确定了服务质量需求之后, 例如, 确定可以为第一用户设 备和第二用户设备提升设定的无线带宽之后, 需要通过用于策略控制决定和 流计费控制功能的策略和计费功能实体( Policy and Charging Rule Function , PCRF )确定策略和计费工作规则, 其中包含业务信息、 业务流 filter等。 并 将相应的策略和计费工作规则发送给每个用户设备接入的网关 GGSN/PGW 等, 由每个用户设备所属的网关为每个用户设备建立专有承载, 从而提升用 户设备的服务质量, 保证用户设备之间的业务质量。  Specifically, after determining the quality of service requirement, for example, after determining that the set wireless bandwidth can be upgraded for the first user equipment and the second user equipment, the policy and the policy for the traffic control decision and the flow charging control function are required. The Policy and Charging Rule Function (PCRF) determines the policy and charging work rules, including service information, service flow filter, and so on. And the corresponding policy and charging work rules are sent to the gateway GGSN/PGW accessed by each user equipment, and the gateway to which each user equipment belongs establishes a dedicated bearer for each user equipment, thereby improving the service quality of the user equipment. , to ensure the quality of service between user equipment.
在一种可能的实施方式中, 策略和计费功能实体在所述根据所述服务质 量请求, 确定服务质量需求之后, 还包括:  In a possible implementation manner, the policy and charging function entity, after determining the quality of service requirement according to the service quality request, further includes:
向第二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备 接受所述服务质量提升请求;  Sending a second quality of service promotion request to the second user equipment, to request the second user equipment to accept the quality of service promotion request;
接收所述第二用户设备对所述第二服务质量提升请求的回应, 所述回应 中包含接受或者拒绝所述服务质量提升请求的信息;  Receiving, by the second user equipment, a response to the second quality of service promotion request, where the response includes receiving or rejecting the service quality improvement request information;
将所述第二用户设备的所述回应, 发送给所述第一用户设备;  Sending the response of the second user equipment to the first user equipment;
在所述第二用户设备接收所述服务质量提升请求的情况下, 根据所述服 务质量需求, 确定服务质量提升策略。  And in the case that the second user equipment receives the service quality improvement request, determining a service quality improvement policy according to the service quality requirement.
以下以正在进行视频通话的两个用户设备 A和 B为例进行说明上述实施 例的一种实施方式, 在视频通话中, 视频数据传输流畅程度是用户判断服务 质量的最重要因素, 图 5是本实施例的交互状态图。  In the following, an embodiment of the foregoing embodiment is described by taking two user equipments A and B that are in a video call as an example. In a video call, the smoothness of video data transmission is the most important factor for the user to judge the quality of service, and FIG. 5 is The interactive state diagram of this embodiment.
501 , 用户设备 A与用户设备 B正处于视频通话的业务进程中时, 发现 正在进行的视频通话并不流畅, 因此用户设备 A的用户希望提升用户设备 A 和用户设备 B之间使用的服务质量(Quality of Service, QoS ) , 则用户设备 A发送第一服务质量提升请求( QoS Enhancement Request )到 PCRF, 请求提 升用户设备 A和用户设备 B之间的服务质量, 在本实施例中, 所述服务质量 是指用户设备 A和用户设备 B之间的无线链路的上、 下行带宽。 第一服务质 量提升请求称之为 QoS提升请求或者也可以称之为业务加速请求。 用户设备 A在第一服务质量提升请求中携带标识用户设备 A和用户设备 B 的用户标 识, 可选地, 用户设备 A在第一服务质量提升请求中携带用户设备 A和用户 设备 B之间使用的目标服务质量,例如用户设备 A希望用户设备 A和用户设 备 B之间维持 2M的上下行带宽。 501, when the user equipment A and the user equipment B are in the service process of the video call, the ongoing video call is not smooth, so the user of the user equipment A wants to improve the service quality used between the user equipment A and the user equipment B. (Quality of Service, QoS), user equipment A sends a first QoS Enhancement Request to the PCRF, and requests to improve the quality of service between the user equipment A and the user equipment B. In this embodiment, the quality of service refers to user equipment A and user equipment B. The upstream and downstream bandwidth of the wireless link. The first quality of service enhancement request is referred to as a QoS promotion request or may also be referred to as a service acceleration request. The user equipment A carries the user identifiers of the user equipment A and the user equipment B in the first QoS request. Optionally, the user equipment A carries the user equipment A and the user equipment B in the first QoS request. The target service quality, for example, user equipment A wants to maintain 2M uplink and downlink bandwidth between user equipment A and user equipment B.
如图 5中步骤 501a,用户设备 A可以选择将第一服务质量提升请求发送到 应用服务器, 应用服务器再将第一服务质量提升请求通过开放平台或者业务 网关转发给 PCRF,通过第一服务质量提升请求,请求 PCRF提升用户设备 A 和用户设备 B之间的 QoS。  As shown in step 501a of FIG. 5, the user equipment A may select to send the first quality of service promotion request to the application server, and the application server forwards the first quality of service improvement request to the PCRF through the open platform or the service gateway, and improves the first quality of service. Request, request PCRF to improve QoS between User Equipment A and User Equipment B.
或者, 如步骤 501b所示, 用户设备 A发送第一服务质量提升请求到开 放平台或者业务网关, 开放平台或者业务网关再将第一服务质量请求发送到 PCRF。 开放平台也可以称之为业务交付平台 ( Service Delivery Platform, SDP ) , 或者 API GW。 用户设备 A发送 QoS提升请求到开放平台或者业务 网关, 开放平台或者业务网关发送 QoS提升请求到到 PCRF, 请求提升用户 设备 A和用户设备 B之间的 QoS。 QoS Enhancement Request中携带用户设 备 A和用户设备 B的用户标识, 可选地, QoS Enhancement Request中携带希 望用户设备 A和用户设备 B之间使用的 QoS。  Alternatively, as shown in step 501b, the user equipment A sends the first quality of service promotion request to the open platform or the service gateway, and the open platform or the service gateway sends the first quality of service request to the PCRF. An open platform can also be called a Service Delivery Platform (SDP), or an API GW. The user equipment A sends a QoS promotion request to the open platform or the service gateway, and the open platform or the service gateway sends a QoS promotion request to the PCRF to request to improve the QoS between the user equipment A and the user equipment B. The QoS Enhancement Request carries the user identifiers of the user equipment A and the user equipment B. Optionally, the QoS Enhancement Request carries the QoS that is expected to be used between the user equipment A and the user equipment B.
502, PCRF执行 QoS确定, 根据所述第一服务质量提升请求, 确定服务 质量需求, 确定用户设备 A和用户设备 B的上行和下行服务质量需求, 在本 实施例中, 具体为上、 下行带宽需求。  502. The PCRF performs the QoS determination, determines the quality of service requirement according to the first quality of service improvement request, and determines the uplink and downlink quality of service requirements of the user equipment A and the user equipment B. In this embodiment, specifically, the uplink and downlink bandwidths are used. demand.
具体而言, PCRF根据第一服务质量提升请求,确定服务质量需求的方法 可以和图 2所示的实施例相同, 不多赘述。 503 , PCRF决策出可以提升用户设备 A和用户设备 B之间的 QoS后, 还可以发送第二服务质量提升请求到用户设备 B , 在本实施例中, 将第二服 务质量提升请求称为 QoS提升请求推送信息。 PCRF可以先发送业务推送请 求信息到推送服务器,请求推送服务器发送 QoS提升推送信息到用户设备 B , 推送服务器收到请求后发送 QoS提升请求推送信息到用户设备 B; 或者, 如 果 PCRF具有推送功能, 则 PCRF直接发送 QoS提升请求推送信息到用户设 备 B , 通过 QoS提升请求推送信息询问用户设备 B是否接受业务。 Specifically, the method for determining the quality of service requirement by the PCRF according to the first quality of service promotion request may be the same as the embodiment shown in FIG. 2, and details are not described herein. 503. After the PCRF determines that the QoS between the user equipment A and the user equipment B can be improved, the second service quality improvement request may be sent to the user equipment B. In this embodiment, the second quality of service improvement request is referred to as QoS. Promote request push information. The PCRF may first send the service push request information to the push server, request the push server to send the QoS promotion push information to the user equipment B, and the push server sends the QoS promotion request push information to the user equipment B after receiving the request; or, if the PCRF has the push function, Then, the PCRF directly sends the QoS promotion request push information to the user equipment B, and requests the user equipment B to accept the service through the QoS promotion request push information.
用户设备 B可以选择接受或者拒绝 QoS提升请求, 直接向 PCRF或者通 过推送服务器回 QoS提升接受或者拒绝信息到 PCRF。  User equipment B may choose to accept or reject the QoS promotion request, and directly accept or reject the information to the PCRF by sending the QoS back to the PCRF or through the push server.
504, PCRF根据 502和 503的操作, 确定是否为用户设备 A和用户设备 504. The PCRF determines, according to operations of 502 and 503, whether it is user equipment A and user equipment.
B提升服务质量, 例如, 在 502中, 由于用户设备 A或者用户设备 B未办理 签约业务则不能为用户设备 A和用户设备 B提升服务质量, 或者即使为用户 设备 A或者用户设备 B办理了签约业务,但用户设备 B拒绝接受服务质量提 升, 则应用服务器也不能为用户设备 A和用户设备 B提升服务质量, 也就是 说应用服务器拒绝为用户设备 A和用户设备 B提升服务质量。 B improves the quality of service. For example, in 502, the user equipment A or the user equipment B cannot upgrade the service quality for the user equipment A or the user equipment B because the user equipment A or the user equipment B does not handle the subscription service, or even if the user equipment A or the user equipment B is contracted. The service, but the user equipment B refuses to accept the service quality improvement, the application server cannot improve the service quality for the user equipment A and the user equipment B, that is, the application server refuses to improve the service quality for the user equipment A and the user equipment B.
PCRF根据 502和 503的结果, 回 QoS提升接受或者拒绝信息到用户设 备 A, 如果是拒绝为用户设备 A和用户设备 B提升服务质量, 还需要携带拒 绝为用户设备 A和用户设备 B提升服务质量的原因。  According to the results of 502 and 503, the PCRF returns the QoS to accept or reject the information to the user equipment A. If the user equipment A and the user equipment B are refused to improve the quality of service, the user needs to carry the refusal to improve the quality of service for the user equipment A and the user equipment B. s reason.
PCRF可以发送 QoS提升接受或者拒绝信息到开放平台, 开放平台发送 QoS提升接受或者拒绝信息到应用服务器, 应用服务器发送 QoS提升接受或 者拒绝信息到用户设备八。  The PCRF can send QoS to enhance the acceptance or rejection information to the open platform, the open platform sends the QoS promotion accept or reject the information to the application server, and the application server sends the QoS promotion accept or reject information to the user equipment.
或者, PCRF发送 QoS提升接受或者拒绝信息到开放平台, 开放平台发 送 QoS提升接受或者拒绝信息到用户设备 A。  Alternatively, the PCRF sends a QoS promotion accept or reject message to the open platform, and the open platform sends a QoS promotion to accept or reject the information to the user equipment A.
505 , 在 PCRF确定接受为用户设备 A和用户设备 B提升服务质量时, 根据 502中确定的所述服务质量需求, 确定策略和计费控制规则。 506 a, 在确定 PCC规则之后, PCRF将 PCC规则发给 GGSN/PGW A, 请求无线网络提升用户设备 A的上 /下行带宽需求。 PCC规则中包括实时视频 业务信息 (视频聊天等实时视频业务类型, 业务流 filter ) , 上行带宽, 下行 带宽信息。 505. Determine, when the PCRF determines to accept the user equipment A and the user equipment B to improve the quality of service, determine the policy and charging control rule according to the quality of service requirement determined in 502. 506 a. After determining the PCC rule, the PCRF sends the PCC rule to the GGSN/PGW A, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment A. The PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
507 a, GGSN/PGW A根据收到的 PCC规则, 发起专有承载建立流程建 立用户设备 A的 GBR专有承载, 这个专有承载的上行和下行带宽就是应用 服务器请求的带宽, 并将专有承载信息告知 PCRF。  507 a, GGSN/PGW A initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment A according to the received PCC rule. The uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and is proprietary. The bearer information informs the PCRF.
506 b , 在确定 PCC规则之后, PCRF将 PCC规则发给 GGSN/PGW B , 请求无线网络提升用户设备 B的上 /下行带宽需求。 PCC规则中包括实时视频 业务信息 (视频聊天等实时视频业务类型, 业务流 filter ) , 上行带宽, 下行 带宽信息。  506 b. After determining the PCC rule, the PCRF sends the PCC rule to the GGSN/PGW B, requesting the wireless network to increase the uplink/downlink bandwidth requirement of the user equipment B. The PCC rules include real-time video service information (real-time video service type such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.
507b, GGSN/PGW B根据收到的 PCC规则,发起专有承载建立流程建立 用户设备 B的 GBR专有承载, 这个专有承载的上行和下行带宽就是应用服 务器请求的带宽, 并将专有承载信息告知 PCRF。  507b, GGSN/PGW B initiates a dedicated bearer setup procedure to establish a GBR-specific bearer of user equipment B according to the received PCC rule. The uplink and downlink bandwidth of the dedicated bearer is the bandwidth requested by the application server, and the dedicated bearer is The information is informed to the PCRF.
通过上述的实施例, 策略和计费功能实体可以实现在多个用户设备进行 无线业务执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均能根 据一个用户设备发送的服务质量提升请求, 提升正在执行无线业务的多个用 户设备之间的服务质量, 从而保证正在执行无线业务的多个用户设备之间的 端到端带宽需求, 从而提高视频聊天等双向视频应用的用户体验。  Through the foregoing embodiments, the policy and charging function entity can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service. The quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
相应的, 本发明实施例还提供了一种服务质量提升装置, 图 6该服务提 升装置, 该种装置可以是具有服务质量决策功能的应用服务器, 也可以单独 的服务决策网元, 由图 6可见, 所述装置包括:  Correspondingly, the embodiment of the present invention further provides a service quality improvement apparatus, and the service promotion apparatus of FIG. 6 may be an application server having a service quality decision function, or a separate service decision network element, as shown in FIG. 6. It can be seen that the device comprises:
接收单元 601 ,用于接收第一用户设备发送的第一服务质量提升请求,所 述第一服务质量提升请求用以请求提高第一用户设备和第二用户设备之间的 服务质量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第二 用户设备的用户标识; The receiving unit 601 is configured to receive a first quality of service promotion request sent by the first user equipment, where the first quality of service promotion request is used to request to improve quality of service between the first user equipment and the second user equipment, where Carrying the first user equipment and the second in a service quality improvement request User ID of the user device;
确定单元 602, 用于根据所述第一服务质量请求, 确定服务质量需求; 发送单元 603 ,用于将所述服务质量需求发送给所述第一用户设备和第二 用户设备的策略和计费功能实体, 由所述策略和计费功能实体确定策略和计 费控制规则, 之后, 由所述策略和计费功能实体向所述第一用户设备和所述 第二用户设备接入的网关发送所述策略和计费控制规则, 以为所述第一用户 设备和第二用户设备提升所述服务质量。  a determining unit 602, configured to determine a quality of service requirement according to the first quality of service request, and a sending unit 603, configured to send the quality of service requirement to the first user equipment and the second user equipment a function entity, where the policy and charging function entity determines a policy and a charging control rule, and then sends, by the policy and charging function entity, a gateway that is accessed by the first user equipment and the second user equipment The policy and charging control rule are to improve the quality of service for the first user equipment and the second user equipment.
在一种可能的实施方式中, 所述发送单元 601还用以在所述根据所述服 务质量提升请求, 确定服务质量需求之后, 向第二用户设备发送第二服务质 量提升请求, 以请求所述第二用户设备接受所述服务质量提升请求;  In a possible implementation manner, the sending unit 601 is further configured to: after determining the quality of service requirement according to the quality of service promotion request, send a second quality of service promotion request to the second user equipment, to request the location Said second user equipment accepts said service quality improvement request;
所述接收单元 602还用于接收所述第二用户设备对所述第二服务质量提 升请求的回应,所述回应中包含接受或者拒绝所述服务质量提升请求的信息; 所述发送单元 601在所述第二用户设备接收所述服务质量提升请求的情 况下, 将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略 和计费功能实体。  The receiving unit 602 is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request; And sending, by the second user equipment, the service quality requirement to the policy and charging function entity of the first user equipment and the second user equipment, where the second user equipment receives the service quality improvement request.
在一种可能的实施方式中, 所述确定单元 602具体用于:  In a possible implementation, the determining unit 602 is specifically configured to:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。  And determining the service quality requirement according to the subscription service of the first user equipment and the second user equipment.
或者, 在所述第一服务质量提升请求中携带还携带有所述第一用户设备 的目标服务质量需求的情况下  Or, if the first quality of service promotion request carries the target quality of service requirement of the first user equipment,
所述确定单元 602根据所述第一用户设备和所述第二用户设备的签约业 务以及所述目标服务质量需求, 确定所述服务质量需求。  The determining unit 602 determines the quality of service requirement according to the subscription service of the first user equipment and the second user equipment and the target quality of service requirement.
在另一种可能的实施方式中, 所述确定单元 602具体用于:  In another possible implementation manner, the determining unit 602 is specifically configured to:
根据所述第一用户设备的签约业务确定所述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment.
当所述第一服务质量提升请求中携带还携带有所述第一用户设备的目标 服务质量需求时; Carrying the target of the first user equipment by carrying the first quality of service improvement request When the quality of service is required;
所述确定单元 602具体用于:  The determining unit 602 is specifically configured to:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。  Determining the quality of service requirement according to the subscription service of the first user equipment and the target quality of service requirement.
通过本发明实施例提供的服务质量提升装置, 可以实现在多个用户设备 进行无线业务执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均 能根据一个用户设备发送的服务质量提升请求, 提升正在执行无线业务的多 个用户设备之间的服务质量, 从而保证正在执行无线业务的多个用户设备之 间的端到端带宽需求, 从而提高视频聊天等双向视频应用的用户体验。  The service quality improvement apparatus provided by the embodiment of the present invention can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service. The quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
相应的, 本发明实施例还提供了一种服务质量提升装置, 其结构如图 7 所示, 在该实施例中所述的装置可以是一种策略和计费功能实体, 由图 7可 见, 所述装置包括:  Correspondingly, the embodiment of the present invention further provides a service quality improvement apparatus, and the structure thereof is as shown in FIG. 7. In the embodiment, the apparatus may be a policy and charging function entity, as shown in FIG. The device includes:
接收单元 701 ,用以接收第一用户设备发送的第一服务质量提升请求,所 述第一服务质量提升请求用以请求提高第一用户设备和第二用户设备之间的 服务质量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第二 用户设备的用户标识;  The receiving unit 701 is configured to receive a first quality of service promotion request sent by the first user equipment, where the first quality of service promotion request is used to request to improve the quality of service between the first user equipment and the second user equipment, where Carrying the user identifier of the first user equipment and the second user equipment in a service quality improvement request;
确定单元 702,用以根据所述第一服务质量提升请求,确定服务质量需求; 处理单元 703 , 用以根据所述服务质量需求, 确定策略和计费控制规则; 发送单元 704,用以向所述第一用户设备和所述第二用户设备接入的网关 发送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备提升 所述服务质量。  The determining unit 702 is configured to determine a quality of service requirement according to the first quality of service promotion request, and the processing unit 703 is configured to determine a policy and a charging control rule according to the quality of service requirement, where the sending unit 704 is configured to The gateway that is accessed by the first user equipment and the second user equipment sends the policy and charging control rule to improve the quality of service for the first user equipment and the second user equipment.
在一种可能的实施方式中, 所述第一服务提升请求是应用服务器在接收 到所述第一服务质量提升请求之后, 通过开放平台或者业务网关发送给所述 策略和计费功能实体的, 或者,  In a possible implementation, the first service promotion request is sent by the application server to the policy and charging function entity through an open platform or a service gateway after receiving the first quality of service promotion request. Or,
所述第一服务提升请求是开放平台或者业务网关在接收到所述第一服务 质量提升请求之后, 发送给所述策略和计费功能实体的。 The first service promotion request is an open platform or the service gateway receives the first service After the quality improvement request is sent to the policy and charging function entity.
在另一种可能的实施方式中, 所述发送单元 703还用以在所述根据所述 服务质量请求, 确定服务质量需求之后, 向第二用户设备发送第二服务质量 提升请求, 以请求所述第二用户设备接受所述服务质量提升请求;  In another possible implementation manner, the sending unit 703 is further configured to: after determining the quality of service requirement according to the quality of service request, send a second quality of service promotion request to the second user equipment, to request the location Said second user equipment accepts said service quality improvement request;
所述接收单元 701还用于接收所述第二用户设备对所述第二服务质量提 升请求的回应,所述回应中包含接受或者拒绝所述服务质量提升请求的信息; 所述确定单元 702可以根据所述第一用户设备和所述第二用户设备的签 约业务确定所述服务质量需求; 或者是在第一服务质量提升请求中携带还携 带有所述第一用户设备的目标服务质量需求的情况下根据所述第一用户设备 和所述第二用户设备的签约业务以及所述目标服务质量需求, 确定所述服务 质量需求。  The receiving unit 701 is further configured to receive, by the second user equipment, a response to the second quality of service promotion request, where the response includes information that accepts or rejects the quality of service promotion request; the determining unit 702 may Determining the quality of service requirement according to the subscription service of the first user equipment and the second user equipment; or carrying the target quality of service requirement of the first user equipment The service quality requirement is determined according to the subscription service of the first user equipment and the second user equipment and the target quality of service requirement.
所述确定单元 702可以根据所述第一用户设备的签约业务确定所述服务 质量需求; 或者是在第一服务质量提升请求中携带还携带有所述第一用户设 备的目标服务质量需求的情况下根据所述第一用户设备的签约业务以及所述 目标服务质量需求, 确定所述服务质量需求。  The determining unit 702 may determine the quality of service requirement according to the subscription service of the first user equipment, or may carry the target quality of service requirement that also carries the first user equipment in the first quality of service promotion request. The service quality requirement is determined according to the subscription service of the first user equipment and the target quality of service requirement.
通过本发明实施例提供的服务质量提升装置, 可以实现在多个用户设备 进行无线业务执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均 能根据一个用户设备发送的服务质量提升请求, 提升正在执行无线业务的多 个用户设备之间的服务质量, 从而保证正在执行无线业务的多个用户设备之 间的端到端带宽需求, 从而提高视频聊天等双向视频应用的用户体验。  The service quality improvement apparatus provided by the embodiment of the present invention can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service. The quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
相应的, 本发明实施例还提供了一种服务质量提升装置, 图 8该服务提 升装置, 该种装置可以是具有服务质量决策功能的应用服务器, 也可以是单 独的服务决策网元, 由图 8可见, 本实施例包括网络接口 81、 处理器 82、 存 储器 8 3以及系统总线 84。  Correspondingly, the embodiment of the present invention further provides a service quality improvement apparatus, and the service promotion apparatus of FIG. 8 may be an application server with a service quality decision function, or may be a separate service decision network element. 8 It can be seen that this embodiment includes a network interface 81, a processor 82, a memory 83, and a system bus 84.
系统总线 84用于连接网络接口 61、 处理器 62和存储器 63。 网络接口 81用于与网络通信。 System bus 84 is used to connect network interface 61, processor 62, and memory 63. Network interface 81 is used to communicate with the network.
存储器 8 3可以是永久存储器, 例如硬盘驱动器和闪存, 存储器 8 3中具 有软件模块和设备驱动程序。 软件模块能够执行本发明上述方法的各种功能 模块; 设备驱动程序可以是网络和接口驱动程序。  The memory 8 3 may be a persistent storage such as a hard disk drive and a flash memory, and the memory 83 has a software module and a device driver. The software modules are capable of executing the various functional modules of the above described method of the present invention; the device drivers can be network and interface drivers.
在启动时, 这些软件组件被加载到存储器 8 3中, 然后被处理器 82访问 并执行如下指令:  At startup, these software components are loaded into memory 83, then accessed by processor 82 and executed as follows:
接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提 升请求用以提高第一用户设备和第二用户设备之间的服务质量, 所述第一服 务质量提升请求中携带所述第一用户设备和所述第二用户设备的用户标识; 根据所述第一服务质量提升请求, 确定服务质量需求;  Receiving a first quality of service improvement request sent by the first user equipment, where the first quality of service improvement request is used to improve the quality of service between the first user equipment and the second user equipment, where the first quality of service improvement request is carried a user identifier of the first user equipment and the second user equipment; determining a quality of service requirement according to the first quality of service promotion request;
将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体, 由所述策略和计费功能实体确定策略和计费控制规则, 之后, 由所述策略和计费功能实体向所述第一用户设备和所述第二用户设备接入的 网关发送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备 提升所述服务质量。  Sending the quality of service requirement to the policy and charging function entity of the first user equipment and the second user equipment, determining, by the policy and charging function entity, a policy and charging control rule, and then, by the policy And the charging function entity sends the policy and charging control rule to the gateway accessed by the first user equipment and the second user equipment, to improve the quality of service for the first user equipment and the second user equipment .
通过本发明实施例提供的服务质量提升装置, 可以实现在多个用户设备 进行无线业务执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均 能根据一个用户设备发送的服务质量提升请求, 提升正在执行无线业务的多 个用户设备之间的服务质量, 从而保证正在执行无线业务的多个用户设备之 间的端到端带宽需求, 从而提高视频聊天等双向视频应用的用户体验。  The service quality improvement apparatus provided by the embodiment of the present invention can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service. The quality of service between multiple user equipments that are performing wireless services is improved, thereby ensuring end-to-end bandwidth requirements between multiple user equipments that are performing wireless services, thereby improving the user experience of two-way video applications such as video chat.
相应的, 本发明实施例还提供了一种服务质量提升装置, 在该实施例中 所述的装置可以是一种策略和计费功能实体, 由图 9可见, 所述装置本实施 例包括网络接口 91、 处理器 92、 存储器 93以及系统总线 94。  Correspondingly, the embodiment of the present invention further provides a service quality improvement apparatus. In this embodiment, the apparatus may be a policy and charging function entity. As shown in FIG. 9, the apparatus includes the network. Interface 91, processor 92, memory 93, and system bus 94.
系统总线 94用于连接网络接口 91、 处理器 92和存储器 93。  The system bus 94 is used to connect the network interface 91, the processor 92, and the memory 93.
网络接口 91用于与网络通信。 存储器 93可以是永久存储器, 例如硬盘驱动器和闪存, 存储器 9 3中具 有软件模块和设备驱动程序。 软件模块能够执行本发明上述方法的各种功能 模块; 设备驱动程序可以是网络和接口驱动程序。 Network interface 91 is used to communicate with the network. The memory 93 may be a persistent storage such as a hard disk drive and a flash memory, and the memory 93 has a software module and a device driver. The software modules are capable of performing the various functional modules of the above described method of the present invention; the device drivers can be network and interface drivers.
在启动时, 这些软件组件被加载到存储器 9 3中, 然后被处理器 92访问 并执行如下指令:  At startup, these software components are loaded into memory 93, then accessed by processor 92 and executed as follows:
接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提 升请求用以请求提高第一用户设备和第二用户设备之间的服务质量, 所述第 一服务质量提升请求中携带所述第一用户设备和所述第二用户设备的识别标 识;  Receiving a first quality of service promotion request sent by the first user equipment, where the first quality of service improvement request is used to request to improve quality of service between the first user equipment and the second user equipment, where the first quality of service improvement request is Carrying an identification identifier of the first user equipment and the second user equipment;
根据所述第一服务质量提升请求, 确定服务质量需求;  Determining a service quality requirement according to the first service quality improvement request;
根据所述服务质量需求确定策略和计费控制规则, 之后, 向所述第一用 户设备和所述第二用户设备接入的网关发送所述策略和计费控制规则, 以为 所述第一用户设备和第二用户设备提升所述服务质量。  Determining the policy and the charging control rule according to the service quality requirement, and then sending the policy and charging control rule to the gateway accessed by the first user equipment and the second user equipment, to be the first user The device and the second user device enhance the quality of service.
通过本发明实施例提供的服务质量提升装置, 可以实现在多个用户设备 进行无线业务执行过程中, 无论影响服务质量的主体在哪一端用户设备, 均 能根据一个用户设备发送的服务质量提升请求, 提升正在执行无线业务的多 个用户设备之间的服务质量。  The service quality improvement apparatus provided by the embodiment of the present invention can implement the service quality improvement request sent by one user equipment in the process of performing wireless service execution by multiple user equipments, regardless of the user equipment that affects the quality of service. Improve the quality of service between multiple user devices that are performing wireless services.
专业人员应该还可以进一步意识到, 结合本文中所公开的实施例描述的 各示例的单元及算法步骤, 能够以电子硬件、 计算机软件或者二者的结合来 实现, 为了清楚地说明硬件和软件的可互换性, 在上述说明中已经按照功能 一般性地描述了各示例的组成及步骤。 这些功能究竟以硬件还是软件方式来 执行, 取决于技术方案的特定应用和设计约束条件。 专业技术人员可以对每 个特定的应用来使用不同方法来实现所描述的功能, 但是这种实现不应认为 超出本发明的范围。  A person skilled in the art should further appreciate that the elements and algorithm steps of the various examples described in connection with the embodiments disclosed herein can be implemented in electronic hardware, computer software, or a combination of both, in order to clearly illustrate hardware and software. Interchangeability, the composition and steps of the various examples have been generally described in terms of function in the above description. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the solution. A person skilled in the art can use different methods for implementing the described functions for each particular application, but such implementation should not be considered to be beyond the scope of the present invention.
结合本文中所公开的实施例描述的方法或算法的步骤可以用硬件、 处理 器执行的软件模块, 或者二者的结合来实施。 软件模块可以置于随机存储器The steps of the method or algorithm described in connection with the embodiments disclosed herein may be implemented in hardware, processing The software module executed by the device, or a combination of the two. Software modules can be placed in random access memory
( RAM ) 、 内存、 只读存储器(ROM ) 、 电可编程 R0M、 电可擦除可编程 R0M、 寄存器、 硬盘、 可移动磁盘、 CD-ROM, 或技术领域内所公知的任意其它形式 的存储介质中。 (RAM), memory, read only memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, removable disk, CD-ROM, or any other form of storage known in the art. In the medium.
以上所述的具体实施方式, 对本发明的目的、 技术方案和有益效果进行 了进一步详细说明, 所应理解的是, 以上所述仅为本发明的具体实施方式而 已, 并不用于限定本发明的保护范围, 凡在本发明的精神和原则之内, 所做 的任何修改、 等同替换、 改进等, 均应包含在本发明的保护范围之内。  The above described embodiments of the present invention are further described in detail, and the embodiments of the present invention are intended to be illustrative only. The scope of the protection, any modifications, equivalents, improvements, etc., made within the spirit and scope of the invention are intended to be included within the scope of the invention.

Claims

权 利 要 求 书 claims
1、 一种服务质量提升方法, 其特征在于, 包括: 1. A service quality improvement method, characterized by including:
接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量请 求用以请求提高第一用户设备和第二用户设备之间的服务质量, 所述第一服 务质量提升请求中携带所述第一用户设备和所述第二用户设备的用户标识; 根据所述第一服务质量提升请求, 确定服务质量需求; Receive a first service quality improvement request sent by the first user equipment. The first service quality improvement request is used to request to improve the service quality between the first user equipment and the second user equipment. The first service quality improvement request carries User identities of the first user equipment and the second user equipment; Determine service quality requirements according to the first service quality improvement request;
将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体, 由所述策略和计费功能实体确定策略和计费控制规则, 由所 述策略和计费功能实体向所述第一用户设备和所述第二用户设备接入的网关 发送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备提升 所述服务质量。 The service quality requirements are sent to the policy and charging function entities of the first user equipment and the second user equipment, and the policy and charging function entities determine the policy and charging control rules. The charging function entity sends the policy and charging control rules to the gateway accessed by the first user equipment and the second user equipment, so as to improve the service quality for the first user equipment and the second user equipment.
2、 如权利要求 1所述的服务质量提升方法, 其特征在于, 在所述根据所 述服务质量提升请求, 确定服务质量需求之后, 还包括: 2. The service quality improvement method according to claim 1, characterized in that, after determining the service quality requirements according to the service quality improvement request, it further includes:
向第二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备 接受所述服务质量提升请求; Send a second service quality improvement request to the second user equipment to request the second user equipment to accept the service quality improvement request;
接收所述第二用户设备对所述第二服务质量提升请求的回应, 所述回应 中包含接受或者拒绝所述服务质量提升请求的信息; Receive a response from the second user equipment to the second service quality improvement request, where the response includes information on accepting or rejecting the service quality improvement request;
在所述第二用户设备接收所述服务质量提升请求的情况下, 将所述服务 质量需求发送给所述第一用户设备和第二用户设备的策略和计费功能实体。 When the second user equipment receives the service quality improvement request, the service quality requirement is sent to the policy and charging function entities of the first user equipment and the second user equipment.
3、 如权利要求 1至 2任一项所述的服务质量提升方法, 其特征在于, 所 述根据所述第一服务质量提升请求, 确定服务质量需求, 具体包括: 3. The service quality improvement method according to any one of claims 1 to 2, characterized in that, determining the service quality requirements according to the first service quality improvement request specifically includes:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。 The service quality requirement is determined according to the subscribed services of the first user equipment and the second user equipment.
4、 如权利要求 3所述的服务质量提升方法, 其特征在于, 所述第一服务 质量提升请求中携带还携带有所述第一用户设备请求的目标服务质量需求; 根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求, 具体包括: 4. The service quality improvement method according to claim 3, wherein the first service quality improvement request also carries the target service quality requirement requested by the first user equipment; Determining the service quality requirement according to the contracted services of the first user equipment and the second user equipment specifically includes:
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。 The service quality requirement is determined according to the contracted services of the first user equipment and the second user equipment and the target service quality requirement.
5、 如权利要求 1至 2任一项所述的服务质量提升方法, 其特征在于, 所 述根据所述第一服务质量提升请求, 确定服务质量需求, 具体包括: 5. The service quality improvement method according to any one of claims 1 to 2, characterized in that determining the service quality requirements according to the first service quality improvement request specifically includes:
根据所述第一用户设备的签约业务确定所述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment.
6、 如权利要求 5所述的服务质量提升方法, 其特征在于, 所述第一服务 质量提升请求中携带还携带有所述第一用户设备请求的目标服务质量需求; 所述的根据所述第一用户设备的签约业务确定所述服务质量需求, 具体 包括: 6. The service quality improvement method according to claim 5, wherein the first service quality improvement request also carries the target service quality requirement requested by the first user equipment; The contracted service of the first user equipment determines the service quality requirements, which specifically include:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment and the target service quality requirement.
7、 如权利要求 1-6任一项所述的服务质量提升方法, 其特征在于, 所述 接收第一用户设备发送的第一服务质量提升请求, 之后, 还包括: 7. The service quality improvement method according to any one of claims 1 to 6, characterized in that, after receiving the first service quality improvement request sent by the first user equipment, it further includes:
向开放平台或者业务网关发送用户信息查询请求, 以获取所述第一用户 设备和 /或所述第二用户设备的签约业务。 Send a user information query request to the open platform or service gateway to obtain the subscription service of the first user equipment and/or the second user equipment.
8、 如权利要求 1-6任一项所述的服务质量提升方法, 其特征在于, 所述 接收第一用户设备发送的第一服务质量提升请求, 之后, 还包括: 8. The service quality improvement method according to any one of claims 1 to 6, characterized in that, after receiving the first service quality improvement request sent by the first user equipment, it further includes:
向开放平台或者业务网关发送用户信息查询请求, 以获取所述第一用户 设备或者所述第二用户设备在移动网络中使用的服务质量信息。 Send a user information query request to the open platform or service gateway to obtain the service quality information used by the first user equipment or the second user equipment in the mobile network.
9、 一种服务质量提升方法, 其特征在于, 包括: 9. A service quality improvement method, characterized by including:
策略和计费功能实体接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提升请求用以请求提高第一用户设备和第二用户设备之间 的服务质量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第 二用户设备的用户标识; The policy and charging function entity receives a first service quality improvement request sent by the first user equipment. The first service quality improvement request is used to request to improve the service quality between the first user equipment and the second user equipment. A service quality improvement request carries the first user equipment and the third 2. The user identification of the user equipment;
所述策略和计费功能实体根据所述第一服务质量提升请求, 确定服务质 量需求; The policy and charging function entity determines the service quality requirements according to the first service quality improvement request;
所述策略和计费功能实体根据所述服务质量需求, 确定策略和计费控制 规则, 之后, 向所述第一用户设备和所述第二用户设备接入的网关发送所述 策略和计费控制规则, 以为所述第一用户设备和第二用户设备提升所述服务 质量。 The policy and charging function entity determines the policy and charging control rules according to the service quality requirements, and then sends the policy and charging to the gateway accessed by the first user equipment and the second user equipment. Control rules to improve the service quality for the first user equipment and the second user equipment.
10、 如权利要求 9所述的服务质量提升方法, 其特征在于, 所述策略和 计费功能实体接收第一用户设备发送的第一服务质量提升请求中, 所述第一 服务提升请求是应用服务器在接收到所述第一服务质量提升请求之后, 通过 开放平台或者业务网关发送给所述策略和计费功能实体的, 或者, 10. The service quality improvement method according to claim 9, characterized in that, when the policy and charging function entity receives a first service quality improvement request sent by the first user equipment, the first service quality improvement request is an application After receiving the first service quality improvement request, the server sends it to the policy and charging function entity through the open platform or service gateway, or,
所述第一服务提升请求是开放平台或者业务网关在接收到所述第一服务 质量提升请求之后, 发送给所述策略和计费功能实体的。 The first service improvement request is sent by the open platform or the service gateway to the policy and charging function entity after receiving the first service quality improvement request.
11、 如权利要求 9所述的服务质量提升方法, 其特征在于, 在所述根据 所述服务质量提升请求, 确定服务质量需求之后, 还包括: 11. The service quality improvement method according to claim 9, characterized in that, after determining the service quality requirements according to the service quality improvement request, it further includes:
向第二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备 接受所述服务质量提升请求; Send a second service quality improvement request to the second user equipment to request the second user equipment to accept the service quality improvement request;
接收所述第二用户设备对所述第二服务质量提升请求的回应, 所述回应 中包含接受或者拒绝所述服务质量提升请求的信息; Receive a response from the second user equipment to the second service quality improvement request, where the response includes information on accepting or rejecting the service quality improvement request;
在所述第二用户设备接收所述服务质量提升请求的情况下, 根据所述服 务质量需求, 确定服务质量提升策略。 When the second user equipment receives the service quality improvement request, a service quality improvement strategy is determined according to the service quality requirement.
12、 如权利要求 9至 11任一项所述的服务质量提升方法, 其特征在于, 所述根据所述第一服务质量提升请求, 确定服务质量需求, 具体包括: 12. The service quality improvement method according to any one of claims 9 to 11, wherein the determining the service quality requirements according to the first service quality improvement request specifically includes:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。 The service quality requirement is determined according to the subscribed services of the first user equipment and the second user equipment.
13、 如权利要求 12所述的服务质量提升方法, 其特征在于, 所述第一服 务质量提升请求中携带还携带有所述第一用户设备请求的目标服务质量需 求; 13. The service quality improvement method according to claim 12, wherein the first service quality improvement request also carries the target service quality requirement requested by the first user equipment;
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求, 具体包括: Determining the service quality requirements according to the contracted services of the first user equipment and the second user equipment specifically includes:
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。 The service quality requirement is determined according to the contracted services of the first user equipment and the second user equipment and the target service quality requirement.
14、 如权利要求 9至 11任一项所述的服务质量提升方法, 其特征在于, 所述根据所述第一服务质量提升请求, 确定服务质量需求, 具体包括: 14. The service quality improvement method according to any one of claims 9 to 11, characterized in that, determining the service quality requirements according to the first service quality improvement request specifically includes:
根据所述第一用户设备的签约业务确定所述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment.
15、 如权利要求 14所述的服务质量提升方法, 其特征在于, 所述第一服 务质量提升请求中携带还携带有所述第一用户设备请求的目标服务质量需 求; 15. The service quality improvement method according to claim 14, wherein the first service quality improvement request carries the target service quality requirement requested by the first user equipment;
所述的根据所述第一用户设备的签约业务确定所述服务质量需求, 具体 包括: Determining the service quality requirement based on the contracted service of the first user equipment specifically includes:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment and the target service quality requirement.
16、 一种服务质量提升装置, 其特征在于, 包括: 16. A service quality improvement device, characterized by including:
接收单元, 用于接收第一用户设备发送的第一服务质量提升请求, 所述 第一服务质量提升请求用以提高第一用户设备和第二用户设备之间的服务质 量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第二用户设 备的用户标识; A receiving unit configured to receive a first service quality improvement request sent by the first user equipment. The first service quality improvement request is used to improve the service quality between the first user equipment and the second user equipment. The first service The quality improvement request carries the user identifiers of the first user equipment and the second user equipment;
确定单元, 用于根据所述第一服务质量提升请求, 确定服务质量需求; 发送单元, 用于将所述服务质量需求发送给所述第一用户设备和第二用 户设备的策略和计费功能实体, 由所述策略和计费功能实体确定策略和计费 控制规则, 之后, 由所述策略和计费功能实体向所述第一用户设备和所述第 二用户设备接入的网关发送所述策略和计费控制规则, 以为所述第一用户设 备和第二用户设备提升所述服务质量。 a determining unit, configured to determine service quality requirements according to the first service quality improvement request; a sending unit, configured to send the service quality requirements to the policy and charging functions of the first user equipment and the second user equipment Entity, the policy and charging function entity determines the policy and charging control rules, and then, the policy and charging function entity sends the policy and charging control rules to the gateway accessed by the first user equipment and the second user equipment, so as to provide the first user equipment and The second user equipment improves the service quality.
17、 如权利要求 16所述的服务质量提升装置, 其特征在于, 所述发送单 元还用以在所述根据所述服务质量提升请求, 确定服务质量需求之后, 向第 二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备接受所述 服务质量提升请求; 17. The service quality improvement apparatus according to claim 16, wherein the sending unit is further configured to send a second request to the second user equipment after determining the service quality requirement according to the service quality improvement request. A service quality improvement request, to request the second user equipment to accept the service quality improvement request;
所述接收单元还用于接收所述第二用户设备对所述第二服务质量提升请 求的回应, 所述回应中包含接受或者拒绝所述服务质量提升请求的信息; 所述发送单元在所述第二用户设备接收所述服务质量提升请求的情况 下, 将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体。 The receiving unit is also configured to receive a response from the second user equipment to the second service quality improvement request, where the response includes information on accepting or rejecting the service quality improvement request; the sending unit When the second user equipment receives the service quality improvement request, the second user equipment sends the service quality requirement to the policy and charging function entities of the first user equipment and the second user equipment.
18、 如权利要求 16或 17任一项所述的服务质量提升装置, 其特征在于, 所述确定单元具体用于: 18. The service quality improvement device according to any one of claims 16 or 17, characterized in that the determining unit is specifically used to:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。 The service quality requirement is determined according to the subscribed services of the first user equipment and the second user equipment.
19、 如权利要求 18所述的服务质量提升装置, 其特征在于, 所述第一服 务质量提升请求中携带还携带有所述第一用户设备的目标服务质量需求; 所述确定单元具体用于: 19. The service quality improvement apparatus according to claim 18, wherein the first service quality improvement request also carries the target service quality requirement of the first user equipment; the determination unit is specifically configured to :
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。 The service quality requirement is determined according to the contracted services of the first user equipment and the second user equipment and the target service quality requirement.
20、 如权利要求 16或 17任一项所述的服务质量提升装置, 其特征在于, 所述确定单元具体用于: 20. The service quality improvement device according to any one of claims 16 or 17, characterized in that the determining unit is specifically used to:
根据所述第一用户设备的签约业务确定所述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment.
21、 如权利要求 20所述的服务质量提升装置, 其特征在于, 所述第一服 务质量提升请求中携带还携带有所述第一用户设备的目标服务质量需求; 所述确定单元具体用于: 21. The service quality improvement device according to claim 20, characterized in that, the first service The service quality improvement request also carries the target service quality requirement of the first user equipment; the determining unit is specifically configured to:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment and the target service quality requirement.
22、 如权利要求 16至 21任一项所述的服务质量提升装置, 其特征在于, 还包括查询单元用于在接收第一用户设备发送的第一服务质量提升请求, 之 后, 向开放平台或者业务网关发送用户信息查询请求, 以获取所述第一用户 设备和 /或所述第二用户设备各自的签约业务和实时服务质量。 22. The service quality improvement device according to any one of claims 16 to 21, further comprising a query unit configured to, after receiving the first service quality improvement request sent by the first user equipment, send the query to the open platform or The service gateway sends a user information query request to obtain the respective subscription services and real-time service quality of the first user equipment and/or the second user equipment.
23、 如权利要求 16至 21任一项所述的服务质量提升装置, 其特征在于, 还包括一查询单元,用于在接收第一用户设备发送的第一服务质量提升请求, 之后, 向开放平台或者业务网关发送用户信息查询请求, 以获取所述第一用 户设备或者所述第二用户设备在移动网络中使用的服务质量信息。 23. The service quality improvement device according to any one of claims 16 to 21, further comprising a query unit configured to, after receiving the first service quality improvement request sent by the first user equipment, open the The platform or service gateway sends a user information query request to obtain the service quality information used by the first user equipment or the second user equipment in the mobile network.
24、 一种服务质量提升装置, 其特征在于, 包括: 24. A service quality improvement device, characterized by including:
接收单元, 用以接收第一用户设备发送的第一服务质量提升请求, 所述 第一服务质量提升请求用以提高第一用户设备和第二用户设备之间的服务质 量, 所述第一服务质量提升请求中携带所述第一用户设备和所述第二用户设 备的用户标识; The receiving unit is configured to receive a first service quality improvement request sent by the first user equipment. The first service quality improvement request is used to improve the service quality between the first user equipment and the second user equipment. The first service The quality improvement request carries the user identifiers of the first user equipment and the second user equipment;
确定单元, 用以根据所述第一服务质量提升请求, 确定服务质量需求; 处理单元, 用以根据所述服务质量需求, 确定策略和计费控制规则; 发送单元, 用以向所述第一用户设备和所述第二用户设备接入的网关发 送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备提升所 述服务质量。 The determining unit is used to determine the service quality requirement according to the first service quality improvement request; the processing unit is used to determine the policy and charging control rules according to the service quality requirement; the sending unit is used to send the first service quality improvement request to the first service quality improvement request. The gateway accessed by the user equipment and the second user equipment sends the policy and charging control rules to improve the service quality for the first user equipment and the second user equipment.
25、 如权利要求 24所述的服务质量提升装置, 其特征在于, 所述第一服 务提升请求是应用服务器在接收到所述第一服务质量提升请求之后, 通过开 放平台或者业务网关发送给所述策略和计费功能实体的, 或者, 所述第一服务提升请求是开放平台或者业务网关在接收到所述第一服务 质量提升请求之后, 发送给所述策略和计费功能实体的。 25. The service quality improvement device according to claim 24, wherein the first service improvement request is sent by the application server to the service provider through an open platform or a service gateway after receiving the first service quality improvement request. policy and accounting functional entities, or, The first service improvement request is sent by the open platform or the service gateway to the policy and charging function entity after receiving the first service quality improvement request.
26、 如权利要求 14所述的服务质量提升装置, 其特征在于, 所述发送单 元还用以在所述根据所述服务质量提升请求, 确定服务质量需求之后, 向第 二用户设备发送第二服务质量提升请求, 以请求所述第二用户设备接受所述 服务质量提升请求; 26. The service quality improvement apparatus according to claim 14, wherein the sending unit is further configured to send the second user equipment to the second user equipment after determining the service quality requirement according to the service quality improvement request. A service quality improvement request, to request the second user equipment to accept the service quality improvement request;
所述接收单元还用于接收所述第二用户设备对所述第二服务质量提升请 求的回应, 所述回应中包含接受或者拒绝所述服务质量提升请求的信息; 所述发送单元在所述第二用户设备接收所述服务质量提升请求的情况 下, 将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体。 The receiving unit is also configured to receive a response from the second user equipment to the second service quality improvement request, where the response includes information on accepting or rejecting the service quality improvement request; the sending unit When the second user equipment receives the service quality improvement request, the second user equipment sends the service quality requirement to the policy and charging function entities of the first user equipment and the second user equipment.
27、 如权利要求 24至 26任一项所述的服务质量提升装置, 其特征在于, 所述确定单元具体用于: 27. The service quality improvement device according to any one of claims 24 to 26, characterized in that the determining unit is specifically used to:
根据所述第一用户设备和所述第二用户设备的签约业务确定所述服务质 量需求。 The service quality requirement is determined according to the subscribed services of the first user equipment and the second user equipment.
28、 如权利要求 27所述的服务质量提升装置, 其特征在于, 所述第一服 务质量提升请求中携带还携带有所述第一用户设备请求的目标服务质量需 求; 28. The service quality improvement apparatus according to claim 27, wherein the first service quality improvement request also carries the target service quality requirement requested by the first user equipment;
所述确定单元具体用于: The determination unit is specifically used for:
根据所述第一用户设备和所述第二用户设备的签约业务以及所述目标服 务质量需求, 确定所述服务质量需求。 The service quality requirement is determined according to the contracted services of the first user equipment and the second user equipment and the target service quality requirement.
29、 如权利要求 24至 26任一项所述的服务质量提升装置, 其特征在于, 所述确定单元具体用于: 29. The service quality improvement device according to any one of claims 24 to 26, characterized in that the determining unit is specifically used to:
根据所述第一用户设备的签约业务确定所述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment.
30、 如权利要求 29所述的服务质量提升方法, 其特征在于, 所述第一服 务质量提升请求中携带还携带有所述第一用户设备请求的目标服务质量需 求; 30. The service quality improvement method according to claim 29, characterized in that: the first service The service quality improvement request also carries the target service quality requirement requested by the first user equipment;
所述确定单元具体用于: The determination unit is specifically used for:
根据所述第一用户设备的签约业务以及所述目标服务质量需求, 确定所 述服务质量需求。 The service quality requirement is determined according to the contracted service of the first user equipment and the target service quality requirement.
31、 一种服务质量提升装置, 其特征在于, 包括: 31. A service quality improvement device, characterized by including:
网络接口; Network Interface;
处理器; processor;
存储器; memory;
物理存储在所述存储器中的应用程序, 所述应用程序包括可用于使所述 处理器和所述系统执行以下过程的指令: An application program physically stored in the memory, the application program including instructions that may be used to cause the processor and the system to perform the following processes:
接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提 升请求用以提高第一用户设备和第二用户设备之间的服务质量, 所述第一服 务质量提升请求中携带所述第一用户设备和所述第二用户设备的用户标识; 根据所述第一服务质量提升请求, 确定服务质量需求; Receive a first service quality improvement request sent by the first user equipment. The first service quality improvement request is used to improve the service quality between the first user equipment and the second user equipment. The first service quality improvement request carries User identities of the first user equipment and the second user equipment; Determine service quality requirements according to the first service quality improvement request;
将所述服务质量需求发送给所述第一用户设备和第二用户设备的策略和 计费功能实体, 由所述策略和计费功能实体确定策略和计费控制规则, 之后, 由所述策略和计费功能实体向所述第一用户设备和所述第二用户设备接入的 网关发送所述策略和计费控制规则, 以为所述第一用户设备和第二用户设备 提升所述服务质量。 The service quality requirement is sent to the policy and charging function entities of the first user equipment and the second user equipment, and the policy and charging function entities determine the policy and charging control rules. After that, the policy and charging function entities determine the policy and charging control rules. and the charging function entity sends the policy and charging control rules to the gateway accessed by the first user equipment and the second user equipment, so as to improve the service quality for the first user equipment and the second user equipment. .
32、 一种服务质量提升装置, 其特征在于, 包括: 32. A service quality improvement device, characterized by including:
网络接口; Network Interface;
处理器; processor;
存储器; memory;
物理存储在所述存储器中的应用程序, 所述应用程序包括可用于使所述 处理器和所述系统执行以下过程的指令: Applications physically stored in the memory, including applications that can be used to enable the The processor and the system execute instructions to:
接收第一用户设备发送的第一服务质量提升请求, 所述第一服务质量提 升请求用以请求提高第一用户设备和第二用户设备之间的服务质量, 所述第 一服务质量提升请求中携带所述第一用户设备和所述第二用户设备的识别标 识; Receive a first service quality improvement request sent by the first user equipment, the first service quality improvement request is used to request to improve the service quality between the first user equipment and the second user equipment, in the first service quality improvement request Carrying the identification identifiers of the first user equipment and the second user equipment;
根据所述第一服务质量提升请求, 确定服务质量需求; Determine service quality requirements according to the first service quality improvement request;
根据所述服务质量需求确定策略和计费控制规则, 之后, 向所述第一用 户设备和所述第二用户设备接入的网关发送所述策略和计费控制规则, 以为 所述第一用户设备和第二用户设备提升所述服务质量。 Determine the policy and charging control rules according to the service quality requirements, and then send the policy and charging control rules to the gateway accessed by the first user equipment and the second user equipment to provide the first user with The device and the second user device improve the service quality.
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