WO2014127634A1

WO2014127634A1 - Voice mailbox implementation method and device, and intelligent peripheral

Info

Publication number: WO2014127634A1
Application number: PCT/CN2013/083947
Authority: WO
Inventors: 熊卉玥; 周旭强
Original assignee: 中兴通讯股份有限公司
Priority date: 2013-02-20
Filing date: 2013-09-22
Publication date: 2014-08-28
Also published as: CN103997576B; CN103997576A

Abstract

Disclosed are a voice mailbox implementation method and device, and an intelligent peripheral. The method comprises: according to the same parameter used during sound recording and voice management, selecting the same voice unit to perform a voice recording operation and/or a voice management operation; and performing the voice recording operation and the voice management operation through the voice unit. By means of the present invention, a voice mailbox service is implemented in the case of having a plurality of voice units.

Description

The present invention relates to the field of communications, and in particular to a method, an apparatus, and an intelligent peripheral for implementing a voice mail box. BACKGROUND For a traditional intelligent network system, an intelligent peripheral (IP) is used to provide an intelligent voice service to a user, a Mobile Switching Center (MSC) or a service switching point (Service Switching). Point, referred to as SSP) voice services can be centralized on intelligent peripherals. As a voice service, voicemail service provides recording and management functions. The call that the user failed to answer in time can be transferred to the voice mailbox and the caller can leave a message. Or when the called party is busy or does not answer the call, the system automatically transfers to the voice mailbox, prompting the user to leave a message, and the called user can listen to the message afterwards. Similar to the function of voice mail, the traditional telephone service is mainly realized by a smart user terminal, such as: The voice recorder records the user's voice message. However, in this solution, the user needs to configure a smart user terminal. The use of intelligent peripherals to realize the recording and management of voice mail can avoid the use of intelligent user terminals, reducing costs and facilitating the promotion of services. Since voice recording and voice operations are dynamic, unlike normal voice services, they are statically loaded. When recording and playback are specified in the same voice unit, voice operations can be performed correctly. Otherwise, the recording may not be found the next time after recording. In the case where the intelligent peripheral has multiple speech units, how to specify the speech unit without the problem of repeated recording, an effective solution has not been proposed yet. SUMMARY OF THE INVENTION The present invention provides a method, an apparatus, and an intelligent peripheral for implementing a voice mail box to solve the above problems. According to an aspect of the present invention, a method for implementing a voice mail box is provided, including: selecting a same voice unit to perform a recording operation and a voice management operation according to the same parameters used in recording and voice management; performing the recording by the voice unit Operation and the voice management operation. Preferably, selecting the voice unit according to the parameter comprises: matching the parameter with a plurality of voice units according to a correspondence between a parameter and a voice unit; determining the voice unit according to a result of the matching. Preferably, before the selecting the voice unit according to the parameter, the method further includes: acquiring the parameter from a message that is sent by the service switching center and carrying the parameter, where the parameter is generated by the service control point according to the service logic. Preferably, the service switching center comprises: an SSP, an MSC. Preferably, the parameter comprises: an auxiliary routing address determined by the service control point according to the service logic. According to another aspect of the present invention, an apparatus for implementing a voice mail box is provided, including: a selection module configured to select a same voice unit to perform a recording operation and a voice management operation according to the same parameters used in recording and voice management; It is arranged to perform the recording operation and/or the voice management operation by the voice unit. Preferably, the selecting module comprises: a matching unit, configured to match the parameter with a plurality of voice units according to a correspondence between the parameter and the voice unit; and the determining unit is configured to determine the voice unit according to the result of the matching. Preferably, the device further includes: an obtaining module, configured to obtain the parameter from a message carrying the parameter sent by the service switching center, where the parameter is generated by the service control point according to the service logic. According to still another aspect of the present invention, an intelligent peripheral device is provided, comprising: a selection module configured to perform a recording operation and a voice management operation for the same voice unit according to the same parameters used in recording and voice management; It is arranged to perform the recording operation and/or the voice management operation by the voice unit. Preferably, the selecting module comprises: a matching unit, configured to match the parameter with a plurality of voice units according to a correspondence between the parameter and the voice unit; and the determining unit is configured to determine the voice unit according to the result of the matching. Through the embodiment of the present invention, the same voice unit is selected to perform a recording operation and a voice management operation according to the same parameters used in recording and voice management, and a recording operation and/or a voice management operation are performed through the selected voice unit. The recording and voice management operations of the voice mail are completed in the same voice unit, thereby implementing the voice mail service with multiple voice units. BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are set to illustrate,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, 1 is a block diagram showing an apparatus for implementing a voice mail box according to an embodiment of the present invention; FIG. 2 is a flowchart of a method for implementing a voice mail box according to an embodiment of the present invention; A schematic diagram of a network structure; and FIG. 4 is a signaling flow diagram of a voice mailbox in accordance with an embodiment of the present invention. BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described in detail with reference to the accompanying drawings. It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict. According to an embodiment of the present invention, an apparatus for implementing a voice mail box is provided. 1 is a structural block diagram of an apparatus for implementing a voice mail box according to an embodiment of the present invention. As shown in FIG. 1, the apparatus mainly includes: a selecting module 10 and an executing module 20. The selection module 10 is configured to select the same voice unit to perform a recording operation and a voice management operation according to the same parameters used in the recording and voice management; the executing module 20 is connected to the selection module 10, and is configured to execute by using the selected voice unit. Recording operations and/or voice management operations. Through the embodiment of the present invention, the selection module 10 selects the same voice unit to perform the recording operation voice management operation according to the same parameters used in the recording and voice management, and the execution module 20 performs the recording operation and/or the voice management operation through the selected voice unit. The voice recording and voice management operations of the voice mail are completed in the same voice unit, thereby implementing the voice mail service with multiple voice units. In an embodiment of the present invention, when the recording is performed, after the parameter is obtained, the voice unit corresponding to the parameter is searched for recording operation; in the voice management, after the parameter is obtained, the record is searched for A voice unit corresponding to the parameter, through which the voice management operation is performed. Because the above parameters are recorded The same parameters used in tone and voice management, enabling voice and voice management operations on the same voice unit. In a preferred embodiment of the embodiment of the present invention, the correspondence between the above parameters and the phonetic unit can be established. When receiving the recording request, according to the corresponding relationship between the parameter and the voice unit, the voice unit is selected to perform the recording operation; when receiving the voice management request, the voice unit is selected to perform the voice management operation according to the correspondence between the parameter and the voice unit. Since the above parameters are the same parameters used in recording and voice management, it is possible to perform voice recording and voice management operations on the same voice unit. In order to achieve the above preferred embodiment, the present invention further provides a structure of a preferred selection module. The selection module 10 includes: a matching unit configured to match the parameter with a plurality of voice units according to a correspondence between a parameter and a voice unit; A determining unit, configured to determine a speech unit based on the result of the matching. In the embodiment of the present invention, before the voice unit is selected according to the above parameters, the foregoing parameters are also acquired. In a preferred embodiment of the present invention, the apparatus may further include: an obtaining module, configured to obtain the parameter from a message carrying the parameter sent by the service switching center, where the parameter is determined by the service control point according to the service Logical generation. In an embodiment of the present invention, the service switching center may be an MSC, an SSP, and other switching devices. According to an embodiment of the present invention, an intelligent peripheral device is further provided, and the smart peripheral device may include the foregoing device provided by the embodiment of the present invention, and the specific structure thereof is not described herein. According to an embodiment of the present invention, a device and an intelligent peripheral device corresponding to the embodiments of the present invention further provide a method for implementing a voice mailbox. 2 is a flowchart of a method for implementing a voice mail box according to an embodiment of the present invention. As shown in FIG. 2, the method mainly includes steps S202 to S204. Step S202, selecting the same voice unit to perform a recording operation and a voice management operation according to the same parameters used in the recording and voice management. Step S204, performing a recording operation and/or a voice management operation by the above voice unit. According to the embodiment of the present invention, the same voice unit is selected to perform a recording operation and a voice management operation according to the same parameters used in the recording and voice management, and the recording operation and/or the voice management operation are performed through the selected voice unit. The voice recording and voice management operations of the voice mail are completed in the same voice unit, thereby implementing the voice mail service with multiple voice units. In an embodiment of the present invention, when recording, the voice unit corresponding to the parameter used in the recording may be recorded, and after the voice management is acquired, the recorded voice unit corresponding to the parameter is searched for. The voice management operation is performed by the voice unit. Since the above parameters are the same parameters used in recording and voice management, it is possible to perform voice recording and voice management operations on the same voice unit. In a preferred embodiment of the embodiment of the present invention, the correspondence between the above parameters and the phonetic unit can be established. When receiving the recording request, according to the corresponding relationship between the parameter and the voice unit, the voice unit is selected to perform the recording operation; when receiving the voice management request, the voice unit is selected to perform the voice management operation according to the correspondence between the parameter and the voice unit. Since the above parameters are the same parameters used in recording and voice management, it is possible to perform voice recording and voice management operations on the same voice unit. In order to implement the above preferred embodiment of the embodiment of the present invention, when the voice unit is selected according to the foregoing parameter, the parameter may be matched with the plurality of voice units according to the correspondence between the parameter and the voice unit; and the voice unit is determined according to the result of the matching. In the embodiment of the present invention, before the voice unit is selected according to the above parameters, the foregoing parameters are also acquired. In an embodiment of the present invention, the parameter may be obtained from a message carrying the foregoing parameter sent by the service switching center, where the parameter is generated by the service control point according to the service logic. In an embodiment of the present invention, the service switching center may be an MSC, an SSP, or another device with service switching capability. In an embodiment of the embodiment of the present invention, the foregoing parameters include: an auxiliary routing address determined by the service control point according to the service logic. Of course, in the embodiment of the present invention, the foregoing parameters are not limited to the foregoing auxiliary routing address. In actual applications, other parameters may be used, as long as the adopted parameters are the same parameters in recording and voice management, and have common access. value. The above embodiments of the embodiments of the present invention are described below by way of specific embodiments. 3 is a schematic diagram of a network structure according to an embodiment of the present invention. As shown in FIG. 3, the figure shows the location relationship of each component of the system and the protocol type used by the interaction signaling. Specifically, the system includes: a Service Control Point (SCP), an Intelligent Peripheral (IP), a Service Switching Point (SSP), and a calling terminal and a called terminal. The service control point is responsible for the control of the service, instructing the service switching point SSP to establish a temporary connection, indicating the intelligent peripheral IP recording or voice management, and the intelligent network application protocol (Intelligent Network Application Protocol) between the intelligent peripheral IP and the service switching point SSP. , referred to as INAP for signaling interaction. Intelligent peripherals, responsible for recording and voice management operations; interacting with the service control point through the INAP signaling, and the service switching point SSP through the Integrated Services Digital Network User Part (ISUP) Perform signaling interactions. The service switching point is responsible for calling, receiving the call from the calling terminal, triggering the intelligent service, receiving the command of the service control point, calling the intelligent peripheral, and performing the ISUP with the intelligent peripheral, the calling terminal and the called terminal. Signaling interaction. During recording, the service control point sends an indication according to the service logic, requesting the service switching point to call to the intelligent peripheral; the intelligent peripheral receives the call, establishes a connection between the intelligent peripheral and the service control point; the service control point sends to the intelligent peripheral Record the request and send a message notification to the user; the intelligent peripheral receives the recording request and saves the message. Specifically, the service control point sends an establishment temporary connection (ETC), where the message includes an auxiliary routing address, and the service switching point calls to the intelligent peripheral according to the auxiliary routing address. The called number of the call received by the intelligent peripheral contains the secondary routing address and is saved. The intelligent peripheral receives the recording request, matches the saved auxiliary routing address with the internal drawing lines of all the voice units, and the matching is successful, and the recording is specified in the language unit; if the matching fails, a language unit is randomly designated for recording. During voice management, the service control point sends a language management request to the intelligent peripheral; the intelligent peripheral receives the language management request and plays or deletes the message as required. Specifically, the secondary routing address delivered by the service control point is exactly the same as the secondary routing address when recording. The intelligent peripheral receives the voice management request, matches the above-mentioned auxiliary routing address with the instruction line of all the internal voice units, and the matching is successful, and specifies the voice management operation on the language unit; the matching fails, and a language unit is randomly designated. Perform voice management operations. Voice management operations include voice playback, voice deletion, and more. The phonetic line of the speech unit is similar to the index, which is a string of numbers from 0-9. Different voice units can be configured with the same pilot line. The voice unit used to provide voice recording and voice management functions must be configured with different pilot lines. The above method of the embodiment of the present invention will be described in detail below with reference to FIG. 4 is a signaling flow chart of a voice mail box according to an embodiment of the present invention. As shown in FIG. 4, the flow simulates a process of calling a message recording, and then calling a called party to allow the called party to manage the voice. The process specifically includes the following steps: Step 1. The calling user initiates a call and sends an IAM to the SSP. Step 2: The SSP triggers the intelligent network service, and sends an IDP (Start DP) message to the SCP. Step 3: The SCP sends an ETC message to the SSP according to the service logic, where the auxiliary routing address is carried, which is recorded as the assting address, the correlation identifier (CorrelationID), and the service control function identifier (Service Control Function ID, SCFID for short. Step 4, SSP sending The IAM message is sent to the intelligent peripheral, where the called number in the IAM is asstingAddress 1, or the asstingAddress 1 + SCFID + the relevant ID. Step 5, the intelligent peripheral decomposes the assting Addressl from the called number in the IAM message and saves, and sends the auxiliary command at the same time. Request (ARI) to the SCP Step 6. The SCP sends a recording notification (VmsRecord) to the intelligent peripheral according to the business logic. The intelligent peripheral sends and receives VmsRecord, compares the asstingAddressl and the lead line m, and then selects the voice unit m to record. Specifically, there are multiple voice units on the intelligent peripheral: voice unit 1, voice unit 2 to voice unit n. Each voice unit is configured with its own corresponding lead line 1, and the lead line 2 to the lead line n. Since voice recording and voice operations are dynamic, unlike normal voice services , is statically loaded, recording and playback can only specify the same voice unit, otherwise there may be cases where the tone cannot be found next time after recording. In the embodiment of the present invention, the voice unit for the voice mail service is used. Configure the non-repeatable indicator line and match the auxiliary route address configuration. Step 7. After the intelligent peripheral recording is completed, return the recording and return (VmsRecordResult) message to the SCP. Step 8. The SCP sends the cut-off forward connection (DFC) to SSP. The SSP disconnects from the intelligent peripheral. Step 9. The SCP sends a request to report the BSCM event (RRBE), apply for accounting (AC), connect (CONNECT) to the SSP, and the SSP sends the called number according to the SSP. To call the called user, send the IAM message to the called end office, and after the called party rings, send back the ACM, and the called party responds and sends back the ANM. Step 10: The SSP receives the ANM and reports the ERB response event to the SCP. Step 11: The SCP enters the voice management process according to the service logic, and sends a new ETC message to the SSP, where the value of the auxiliary route address carried is consistent with the assting address, and the logical identifier (legID) is 2, indicating that the called party and the smart need to be established. Set the connection between. Step 12: The SSP sends an IAM message to the intelligent peripheral, where the called number in the IAM is asstingAddressl, or the asstingAddressl+SCFID+ related ID. Step 13, the intelligent peripheral decomposes the assistanting address from the called number in the IAM message and saves, and sends an auxiliary instruction request (ARI) to the SCP. In step 14, the SCP sends a broadcast message according to the business logic and collects a user information message (VmsPromptAndCollectUserlnformation) to the intelligent peripheral. The smart setting device finds the voice unit m through the asstingAddressl, selects the voice unit m to play the message and receives the user button. Step 15: After the user information is collected, the voice result report (VmsResultReport) is sent back to the SCP. In step 16, the SCP sends a voice deletion message (VmsDeleteMessage) to the intelligent peripheral. The intelligent peripheral deletes the recording file in the voice unit m. Step 17. After the recording file is correctly deleted, the intelligent peripheral sends back the voice deletion end (VmsDeleteMessageResult) to the SCP. Step 18: The SCP sends the DFC to the SSP. The SSP disconnects from the intelligent peripheral. By adopting the method of the embodiment of the invention, the problem of selecting a speech unit in the case where there are multiple speech units in the intelligent peripheral in the voice mail recording and management service is solved. Avoid the problem of duplicate storage and save resources of intelligent peripherals. From the above description, it can be seen that the present invention achieves the following technical effects: selecting the same voice unit to perform a recording operation and a voice management operation according to the same parameters used in recording and voice management, and performing a recording operation by the selected voice unit and/or Or voice management operation, so that the voice mail recording and voice management operations are completed in the same voice unit, thereby implementing the voice mail service with multiple voice units. Obviously, those skilled in the art should understand that the above modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device and, in some cases, may be different from the order herein. Perform the steps shown or described, or separate them into individual integrated circuit modules, or Multiple of these modules or steps are fabricated as a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software. The above are only the preferred embodiments of the present invention, and are not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Claims

Claim

1. A method for implementing a voice mail box, comprising:

Select the same voice unit to perform recording operations and voice management operations based on the same parameters used in recording and voice management;

The recording operation and/or the voice management operation is performed by the voice unit.

2. The method according to claim 1, wherein the selecting the speech unit according to the parameter comprises: matching the parameter with a plurality of speech units according to a correspondence between a parameter and a speech unit; determining according to a result of the matching The speech unit.

The method according to claim 1 or 2, wherein before the selecting the voice unit according to the parameter, the method further comprises:

The parameter is obtained from a message carrying the parameter sent by the service switching center, where the parameter is generated by the service control point according to the service logic.

The method according to claim 3, wherein the service switching center comprises: a service switching point SSP, a mobile switching center MSC.

The method according to claim 1 or 2, wherein the parameter comprises: an auxiliary routing address determined by the service control point according to the service logic.

6. A device for implementing voicemail, comprising:

The selection module is set to perform the recording operation and the voice management operation by selecting the same voice unit according to the same parameters used in the recording and voice management;

An execution module is configured to perform the recording operation and the voice management operation by the voice unit.

The device according to claim 6, wherein the selection module comprises:

a matching unit, configured to match the parameter with a plurality of voice units according to a correspondence between the parameter and the voice unit;

A determining unit is configured to determine the speech unit based on the result of the matching. The device according to claim 6 or 7, further comprising:

The obtaining module is configured to obtain the parameter from a message carrying the parameter sent by the service switching center, where the parameter is generated by the service control point according to the service logic. An intelligent peripheral IP, including:

And an execution module configured to perform the recording operation and/or the voice management operation by the voice unit. The IP according to claim 9, wherein the selection module comprises:

A determining unit is configured to determine the speech unit based on the result of the matching.