CN103997576A - Realization method and apparatus for voice mail box, and intelligent peripheral unit - Google Patents

Realization method and apparatus for voice mail box, and intelligent peripheral unit Download PDF

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Publication number
CN103997576A
CN103997576A CN201310054609.2A CN201310054609A CN103997576A CN 103997576 A CN103997576 A CN 103997576A CN 201310054609 A CN201310054609 A CN 201310054609A CN 103997576 A CN103997576 A CN 103997576A
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China
Prior art keywords
voice
unit
parameter
recording
voice unit
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CN201310054609.2A
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CN103997576B (en
Inventor
熊卉玥
周旭强
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ZTE Corp
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ZTE Corp
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Priority to CN201310054609.2A priority Critical patent/CN103997576B/en
Priority to PCT/CN2013/083947 priority patent/WO2014127634A1/en
Publication of CN103997576A publication Critical patent/CN103997576A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2207/00Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks

Abstract

The invention discloses a realization method and apparatus for a voice mail box, and an intelligent peripheral unit. T method comprises the following steps: selecting a same voice unit execution recording operation and/or voice management operation according to an identical parameter used by recording and voice management; and executing the recording operation and the voice management operation by using the voice unit. According to the invention, the voice mail box service is realized under the circumstances of usage of multiple voice units.

Description

The implementation method of voice mail, device and ip intelligent peripherals
Technical field
The present invention relates to the communications field, in particular to a kind of implementation method, device and ip intelligent peripherals of voice mail.
Background technology
For traditional intelligent net system, ip intelligent peripherals (Intelligent Peripheral, referred to as IP) purposes be to user, to provide intelligent sound service specially, (the Mobile Switching Center of mobile switching centre, referred to as MSC) or the speech business of Service Switching Point (Service Switching Point, referred to as SSP) can focus on ip intelligent peripherals and complete.
Voicemail service is a kind of as speech business, and recording and management function are provided.The incoming call that user can be failed to answer is in time transferred in voice mail, and allows caller message.Or when Called Busy or acomia answering, system proceeds to voice mail automatically, prompting user message, called subscriber can listen to message information afterwards.
Being similar to the function of voice mail, is mainly to realize by intelligent subscriber terminal in traditional telephone service, as: the lower user's of dtelegraphone record tone information.But this scheme, user need configure an intelligent subscriber terminal.And realize the recording of voice mail and manage this scheme with ip intelligent peripherals, can avoid using intelligent subscriber terminal, reduced cost, be more conducive to the popularization of business.
Because the recording of voice mail and voice operating are dynamic, be different from common voice service, be static loading, when recording and playback only specify in same voice unit, could correctly carry out voice operating.Otherwise may occur, after recording, can not find the situation of voice next time.
In the situation that ip intelligent peripherals has more voice unit, how, there is not again the problem that repeats to record in specified speech unit, not yet proposes at present effective solution.
Summary of the invention
For cannot realize the problem of voice mail when thering is a plurality of voice unit, the invention provides a kind of implementation method, device and ip intelligent peripherals of voice mail, at least to address the above problem.
According to an aspect of the present invention, provide a kind of implementation method of voice mail, having comprised: the identical parameters of using during according to recording and voice management has selected same voice unit to carry out recording operation and voice management operation; By described voice unit, carry out described recording operation and described voice management operates.
Preferably, according to described parameter, select described voice unit, comprising: according to parameter, with the corresponding relation of voice unit, described parameter is mated with a plurality of voice units; According to the result of coupling, determine described voice unit.
Preferably, before selecting described voice unit according to described parameter, also comprise: the message that carries described parameter sending from service switching center, obtain described parameter, wherein, described parameter is generated according to service logic by service control point.
Preferably, described service switching center comprises: SSP, MSC.
Preferably, described parameter comprises: the auxiliary route address that service control point is definite according to service logic.
According to another aspect of the present invention, provide a kind of implement device of voice mail, having comprised: select module, the identical parameters of using when according to recording and voice management selects same voice unit to carry out recording operation and voice management operates; Executive Module, for carrying out described recording operation by described voice unit and/or described voice management operates.
Preferably, described selection module comprises: matching unit, for described parameter being mated with a plurality of voice units with the corresponding relation of voice unit according to parameter; Determining unit, for determining described voice unit according to the result of coupling.
Preferably, described device also comprises: acquisition module, for the message that carries described parameter sending from service switching center, obtain described parameter, and wherein, described parameter is generated according to service logic by service control point.
According to a further aspect of the invention, provide a kind of ip intelligent peripherals, having comprised: select module, the identical parameters of using when according to recording and voice management has been selected to carry out recording operation and voice management operates for same voice unit; Executive Module, for carrying out described recording operation by described voice unit and/or described voice management operates.
Preferably, described selection module comprises: matching unit, for described parameter being mated with a plurality of voice units with the corresponding relation of voice unit according to parameter; Determining unit, for determining described voice unit according to the result of coupling.
By the present invention, the identical parameters of using during according to recording and voice management selects same voice unit to carry out recording operation and voice management operation, by voice unit execution recording operation and/or the voice management of selecting, operate, the recording of voice mail and voice management are operated in same voice unit and complete, and then realized Voice Mail Service in the situation that thering is a plurality of voice unit.
Accompanying drawing explanation
Accompanying drawing described herein is used to provide a further understanding of the present invention, forms the application's a part, and schematic description and description of the present invention is used for explaining the present invention, does not form inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 is according to the structured flowchart of the implement device of the voice mail of the embodiment of the present invention;
Fig. 2 is according to the flow chart of the implementation method of the voice mail of the embodiment of the present invention;
Fig. 3 is according to the schematic diagram of the network configuration of the embodiment of the present invention; And
Fig. 4 is the signaling process figure according to the voice mail of the embodiment of the present invention.
Embodiment
Hereinafter with reference to accompanying drawing, also describe the present invention in detail in conjunction with the embodiments.It should be noted that, in the situation that not conflicting, embodiment and the feature in embodiment in the application can combine mutually.
According to the embodiment of the present invention, provide a kind of implement device of voice mail.
Fig. 1 is according to the structured flowchart of the implement device of the voice mail of the embodiment of the present invention, and as shown in Figure 1, this device mainly comprises: select module 10 and Executive Module 20.Wherein, select module 10, the identical parameters of using when according to recording and voice management selects same voice unit to carry out recording operation and voice management operates; Executive Module 20, is connected with selecting module 10, for above-mentioned voice unit execution recording operation and/or voice management by selecting, operates.
Pass through the embodiment of the present invention, the identical parameters of using when selecting module 10 according to recording and voice management selects same voice unit execution recording operation voice management to operate, and operated by voice unit execution recording operation and/or the voice management of selecting by Executive Module 20, the recording of voice mail and voice management are operated in same voice unit and complete, and then realized Voice Mail Service in the situation that thering is a plurality of voice unit.
In an execution mode of the embodiment of the present invention, when recording, get after above-mentioned parameter, search the voice unit corresponding with this parameter and carry out recording operation; When voice management, get after above-mentioned parameter, search the voice unit corresponding with this parameter of record, by this voice unit, carry out voice management and operate.The identical parameters of using while being recording and voice management due to above-mentioned parameter, thus realized recording and the voice management operation of carrying out voice mail on same voice unit.
In a preferred implementation of the embodiment of the present invention, can set up the corresponding relation of above-mentioned parameter and voice unit.When receiving recording request, according to the corresponding relation of above-mentioned parameter and voice unit, select voice unit to carry out recording operation; When receiving voice management request, according to the corresponding relation of above-mentioned parameter and voice unit, select voice unit to carry out voice management operation.The identical parameters of using while being recording and voice management due to above-mentioned parameter, thus realized recording and the voice management operation of carrying out voice mail on same voice unit.
In order to realize above-mentioned preferred implementation, the present invention also provides a kind of structure of preferred selection module, selects module 10 to comprise: matching unit, for above-mentioned parameter being mated with a plurality of voice units with the corresponding relation of voice unit according to parameter; Determining unit, for determining voice unit according to the result of coupling.
In embodiments of the present invention, before selecting voice unit according to above-mentioned parameter, also will obtain above-mentioned parameter.In a preferred implementation of the embodiment of the present invention, said apparatus can also comprise: acquisition module, for the message that carries above-mentioned parameter sending from service switching center, obtain this parameter, wherein, this parameter is generated according to service logic by service control point.
In an execution mode of the embodiment of the present invention, above-mentioned service switching center can be MSC, SSP and other switching equipment.
According to the embodiment of the present invention, a kind of ip intelligent peripherals is also provided, this ip intelligent peripherals can comprise the said apparatus that the embodiment of the present invention provides, its concrete structure, does not repeat them here.
According to the embodiment of the present invention, corresponding to said apparatus and the ip intelligent peripherals of the embodiment of the present invention, also provide a kind of implementation method of voice mail.
Fig. 2 is according to the flow chart of the implementation method of the voice mail of the embodiment of the present invention, and as shown in Figure 2, the method mainly comprises that step S202 is to step S204.
Step S202, the identical parameters of using during according to recording and voice management selects same voice unit to carry out recording operation and voice management operation.
Step S204, operates by above-mentioned voice unit execution recording operation and/or voice management.
Pass through the embodiment of the present invention, the identical parameters of using during according to recording and voice management selects same voice unit to carry out recording operation and voice management operation, by voice unit execution recording operation and/or the voice management of selecting, operate, the recording of voice mail and voice management are operated in same voice unit and complete, and then realized Voice Mail Service in the situation that thering is a plurality of voice unit.
In an execution mode of the embodiment of the present invention, when recording, voice unit corresponding to parameter using in the time of can recording recording, when voice management, get after above-mentioned parameter, search the voice unit corresponding with this parameter of record, by this voice unit, carry out voice management and operate.The identical parameters of using while being recording and voice management due to above-mentioned parameter, thus realized recording and the voice management operation of carrying out voice mail on same voice unit.
In a preferred implementation of the embodiment of the present invention, can set up the corresponding relation of above-mentioned parameter and voice unit.When receiving recording request, according to the corresponding relation of above-mentioned parameter and voice unit, select voice unit to carry out recording operation; When receiving voice management request, according to the corresponding relation of above-mentioned parameter and voice unit, select voice unit to carry out voice management operation.The identical parameters of using while being recording and voice management due to above-mentioned parameter, thus realized recording and the voice management operation of carrying out voice mail on same voice unit.
In order to realize the above-mentioned preferred implementation of the embodiment of the present invention, according to above-mentioned, while selecting voice unit according to parameter, can with the corresponding relation of voice unit, this parameter mated with a plurality of voice units according to parameter; According to the result of coupling, determine voice unit.
In embodiments of the present invention, before selecting voice unit according to above-mentioned parameter, also will obtain above-mentioned parameter.In an execution mode of the embodiment of the present invention, the message that carries above-mentioned parameter that can send from service switching center, obtain this parameter, wherein, this parameter is generated according to service logic by service control point.
In an execution mode of the embodiment of the present invention, above-mentioned service switching center can be that MSC, SSP and other possess the equipment of operation exchange ability.
At an execution mode of the embodiment of the present invention, above-mentioned parameter comprises: the auxiliary route address that service control point is definite according to service logic.Certainly, in embodiments of the present invention, above-mentioned parameter is not limited to above-mentioned auxiliary route address, in actual applications, can adopt other parameters, as long as the parameter adopting is identical parameter when recording and voice management, has common value.
Below by specific embodiment, the above-mentioned execution mode of the embodiment of the present invention is described.
Fig. 3 is according to the schematic diagram of the network configuration of the embodiment of the present invention, as shown in Figure 3, and the protocol type that the position relationship of each part of this figure display system and mutual signaling are used.Particularly, this system comprises: Service Control Point, ip intelligent peripherals (IP), Service Switching Point and calling terminal and terminal called.
Service control point, the control of the business of being responsible for, indicating services exchange point SSP sets up interim connection, indicating intelligent peripheral hardware IP recording or voice management, and by intelligent network application protocol (Intelligent Network Application Protocol, referred to as INAP), carry out Signalling exchange between ip intelligent peripherals IP, service switching point.
Ip intelligent peripherals, is responsible for recording and voice management operation; And between service control point, pass through INAP Signalling exchange, and by ISUP (Integrated Services Digital Network User Part, referred to as ISUP), carry out Signalling exchange between service switching point.
Service Switching Point, is responsible for calling, receives the calling that calling terminal is sent, and trigger intelligent business receives the instruction of service control point, calls out to ip intelligent peripherals, and by ISUP, carries out Signalling exchange between ip intelligent peripherals, calling terminal, terminal called.
During recording, service control point issues indication according to service logic, requires Service Switching Point to call out to ip intelligent peripherals; Ip intelligent peripherals receipt of call, sets up the connection between ip intelligent peripherals and service control point; Service control point sends recording request to ip intelligent peripherals, and sends message notification to user; Ip intelligent peripherals is received recording request, preserves message.
Concrete, service control point issues sets up interim connect (ETC), and message comprises auxiliary route address, Service Switching Point according to auxiliary route address call to ip intelligent peripherals.The called number of the calling that ip intelligent peripherals receives comprises auxiliary route address, and preserves.Ip intelligent peripherals is received recording request, with the auxiliary route address of preserving and the pilot of all voice units of inside, matches, and the match is successful, specifies in this linguistic unit and record; It fails to match, arbitrarily specifies a linguistic unit to record.
During voice management, service control point sends language management request to ip intelligent peripherals; Ip intelligent peripherals is received language management request, as requested, plays or delete message.
Concrete, the auxiliary route address that service control point issues and the auxiliary route address while recording are identical.Ip intelligent peripherals is received voice management request, with above-mentioned auxiliary route address and the pilot of all voice units of inside, matches, and the match is successful, specifies in the enterprising lang sound of this linguistic unit bookkeeping; It fails to match, arbitrarily specifies a linguistic unit to carry out voice management operation.Voice management operation comprises speech play, voice deletion etc.
The pilot of voice unit is similar to index, the character string that it is comprised of the numeral of 0-9.The configurable identical pilot of different voice units.For the recording of voice mail and the voice unit of voice management function are provided, must the different pilot of configuration.
Below in conjunction with Fig. 4, the said method of the embodiment of the present invention is described in detail.
Fig. 4 is the signaling process figure according to the voice mail of the embodiment of the present invention, as shown in Figure 4, this flowsheeting calling message recording, then call out calledly, allow the called flow process that voice are managed.This flow process specifically comprises the steps:
Step 1, calling subscriber initiates call, sends IAM to SSP.
Step 2, SSP triggering intelligent network service, sends IDP(and starts DP) message is to SCP.
Step 3, SCP, according to service logic, issues ETC message to SSP, wherein carry auxiliary route address, be designated as assistingAddress1, correlated identities (CorrelationID), (Service Control Function ID, referred to as SCFID for Service controll Function Identification.
Step 4, SSP sends IAM message to ip intelligent peripherals, and wherein the called number in IAM is assistingAddress1, or assistingAddress1+SCFID+ correlation ID.
Step 5, ip intelligent peripherals decomposites assistingAddress1 and preserves from IAM message in called number, send house-keeping instruction request (ARI) to SCP simultaneously.
Step 6, SCP, according to service logic, sends recorded announcement (VmsRecord) to ip intelligent peripherals.Ip intelligent peripherals transmitting-receiving VmsRecord, after comparison assistingAddress1 is consistent with pilot m, selected voice unit m carries out recording operation.
Concrete, on ip intelligent peripherals, there are a plurality of voice units: voice unit 1, voice unit 2 is to voice unit n.Each voice unit has configured the pilot 1 of own correspondence, and pilot 2 is to pilot n.Because the recording of voice mail and voice operating are dynamic, be different from common voice service, be static loading, recording and playback can only be specified same voice unit, otherwise after may occurring recording, can not find the situation of sound next time.In embodiments of the present invention, to the unrepeatable pilot of the configuration of the voice unit for voicemail service, and consistent with auxiliary route address configuration.
Step 7, after ip intelligent peripherals has been recorded, returns to recording and returns to (VmsRecordResult) message to SCP.
Step 8, SCP issues and cuts off forward connection (DFC) to SSP.SSP disconnect with ip intelligent peripherals between be connected.
Step 9, SCP issues request report BSCM event (RRBE), and Apply Charging (AC) connects (CONNECT) to SSP, SSP goes to call out called subscriber according to the called number issuing, and sends IAM message to called end office, after called terminal ringing, loopback ACM, after called party answer, loopback ANM.
Step 10, SSP receives ANM, to SCP, reports ERB to reply event.
Step 11, SCP, according to service logic, enters voice management flow process, issue new ETC message to SSP, the auxiliary route address value and the assistingAddress1 that wherein carry are consistent, and logical identifier (legID) is 2, and expression need to be set up the connection between called and ip intelligent peripherals.
Step 12, SSP sends IAM message to ip intelligent peripherals, and wherein the called number in IAM is assistingAddress1, or assistingAddress1+SCFID+ correlation ID.
Step 13, ip intelligent peripherals decomposites assistingAddress1 and preserves from IAM message in called number, send house-keeping instruction request (ARI) to SCP simultaneously.
Step 14, SCP, according to service logic, sends to play and leaves a message and collect user profile message (VmsPromptAndCollectUserInformation) to ip intelligent peripherals.Ip intelligent peripherals finds voice unit m by assistingAddress1, selects voice unit m to play and leaves a message and receive user key-press.
Step 15, after user information collection completes, SCP is given in loopback sound result report (VmsResultReport).
Step 16, SCP issues voice and deletes message (VmsDeleteMessage) to ip intelligent peripherals.Ip intelligent peripherals is deleted the recording file in voice unit m.
Step 17, after the correct deletion of recording file, ip intelligent peripherals loopback voice are deleted and are finished (VmsDeleteMessageResult) to SCP.
Step 18, SCP issues DFC to SSP.SSP disconnect with ip intelligent peripherals between be connected.
Adopt embodiment of the present invention method, solved in voice mail recording and management service, ip intelligent peripherals exists in the situation of more voice unit, the selection problem of voice unit.Avoid the problem of repeated storage, saved the resource of ip intelligent peripherals.
From above description, can find out, the present invention has realized following technique effect: the identical parameters of using during according to recording and voice management selects same voice unit to carry out recording operation and voice management operation, by voice unit execution recording operation and/or the voice management of selecting, operate, the recording of voice mail and voice management are operated in same voice unit and complete, and then realized Voice Mail Service in the situation that thering is a plurality of voice unit.
Obviously, those skilled in the art should be understood that, above-mentioned each module of the present invention or each step can realize with general calculation element, they can concentrate on single calculation element, or be distributed on the network that a plurality of calculation elements form, alternatively, they can be realized with the executable program code of calculation element, thereby, they can be stored in storage device and be carried out by calculation element, and in some cases, can carry out shown or described step with the order being different from herein, or they are made into respectively to each integrated circuit modules, or a plurality of modules in them or step are made into single integrated circuit module to be realized.Like this, the present invention is not restricted to any specific hardware and software combination.
These are only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any modification of doing, be equal to replacement, improvement etc., within all should being included in protection scope of the present invention.

Claims (10)

1. an implementation method for voice mail, is characterized in that, comprising:
The identical parameters of using during according to recording and voice management selects same voice unit to carry out recording operation and voice management operation;
By described voice unit, carry out described recording operation and/or described voice management operates.
2. method according to claim 1, is characterized in that, according to described parameter, selects described voice unit, comprising:
According to parameter, with the corresponding relation of voice unit, described parameter is mated with a plurality of voice units;
According to the result of coupling, determine described voice unit.
3. method according to claim 1 and 2, is characterized in that, before selecting described voice unit, also comprises according to described parameter:
The message that carries described parameter sending from service switching center, obtain described parameter, wherein, described parameter is generated according to service logic by service control point.
4. method according to claim 3, is characterized in that, described service switching center comprises: service switching point, moving exchanging center MSC.
5. method according to claim 1 and 2, is characterized in that, described parameter comprises: the auxiliary route address that service control point is definite according to service logic.
6. an implement device for voice mail, is characterized in that, comprising:
Select module, the identical parameters of using when according to recording and voice management selects same voice unit to carry out recording operation and voice management operates;
Executive Module, for carrying out described recording operation by described voice unit and described voice management operates.
7. device according to claim 6, is characterized in that, described selection module comprises:
Matching unit, for mating described parameter with the corresponding relation of voice unit according to parameter with a plurality of voice units;
Determining unit, for determining described voice unit according to the result of coupling.
8. according to the device described in claim 6 or 7, it is characterized in that, also comprise:
Acquisition module, obtains described parameter for the message that carries described parameter sending from service switching center, and wherein, described parameter is generated according to service logic by service control point.
9. an ip intelligent peripherals IP, is characterized in that, comprising:
Select module, the identical parameters of using when according to recording and voice management selects same voice unit to carry out recording operation and voice management operates;
Executive Module, for carrying out described recording operation by described voice unit and/or described voice management operates.
10. IP according to claim 9, is characterized in that, described selection module comprises:
Matching unit, for mating described parameter with the corresponding relation of voice unit according to parameter with a plurality of voice units;
Determining unit, for determining described voice unit according to the result of coupling.
CN201310054609.2A 2013-02-20 2013-02-20 Implementation method, device and the ip intelligent peripherals of voice mail Active CN103997576B (en)

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PCT/CN2013/083947 WO2014127634A1 (en) 2013-02-20 2013-09-22 Voice mailbox implementation method and device, and intelligent peripheral

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Citations (2)

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US6301349B1 (en) * 1998-06-04 2001-10-09 Bellsouth Intellectual Property Corporation Method and system to connect an unanswered forwarded communication directly to a voice mail service
CN1909679A (en) * 2005-08-02 2007-02-07 西安大唐电信有限公司 Intelligent peripheral based on intelligent net and its realizing method

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US7006487B1 (en) * 2000-06-30 2006-02-28 Cisco Technology, Inc. Voice frame network gatekeeper-to-intelligent peripheral interface method and apparatus
CN101137075B (en) * 2007-10-08 2011-12-28 中兴通讯股份有限公司 Voice broadcasting method and system for supporting flexible date broadcasting sequence

Patent Citations (2)

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Publication number Priority date Publication date Assignee Title
US6301349B1 (en) * 1998-06-04 2001-10-09 Bellsouth Intellectual Property Corporation Method and system to connect an unanswered forwarded communication directly to a voice mail service
CN1909679A (en) * 2005-08-02 2007-02-07 西安大唐电信有限公司 Intelligent peripheral based on intelligent net and its realizing method

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