WO2014125373A2 - Open procedure-oriented electronic commerce method and system thereof - Google Patents

Open procedure-oriented electronic commerce method and system thereof Download PDF

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Publication number
WO2014125373A2
WO2014125373A2 PCT/IB2014/000649 IB2014000649W WO2014125373A2 WO 2014125373 A2 WO2014125373 A2 WO 2014125373A2 IB 2014000649 W IB2014000649 W IB 2014000649W WO 2014125373 A2 WO2014125373 A2 WO 2014125373A2
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transaction
agreement
parties
party
module
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PCT/IB2014/000649
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French (fr)
Chinese (zh)
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WO2014125373A3 (en
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朱锐泷
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Zhu Ruilong
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions

Definitions

  • the invention relates to the field of electronic commerce technology, in particular to a process-oriented open electronic commerce system and a method thereof. Background technique
  • the delivery service party cannot display its company name, service content, price, etc. to the parties before the transaction. There is no clear transaction agreement between the parties.
  • the user generally has no space for self-selection.
  • the seller arranges that many times the buyer does not even know if the item is delivered by the courier if he does not ask the seller.
  • the parties using the delivery service in the transaction cannot perform the peer evaluation of the delivery time of the delivery service, the quality of the service, whether the goods are lost, or not, and it is difficult to effectively constrain the delivery service.
  • the payment system and payment method of the existing e-commerce platform do not support multi-party payment for one transaction.
  • the existing payment system does not support the payment of the corresponding money to the clothing and footwear provider and The service provider is delivered, and often it is paid to the clothing and footwear provider, who then pays the delivery service separately.
  • the root cause lies in the existing e-commerce system and method, does not support multi-party transactions and multi-party payment, so that transactions and payments related to logistics express services in transactions are forcibly excluded from the e-commerce system.
  • a transaction involves a relatively long time span and includes multiple confirmations and evaluations of multiple products and services during the transaction, it may also involve multiple parties simultaneously participating in the transaction.
  • Some e-commerce systems and methods are difficult to help the parties to the transaction to achieve reliable control of the process, quality and safety of the transaction.
  • the parties to the transaction can usually rely on the post-transaction evaluation to constrain the other party, which is relatively thin.
  • the value of the e-commerce restraint system based on evaluation is getting more and more Limit.
  • the present invention provides a completely new approach to providing transaction parties with more, more flexible, more transparent, and more stringent constraints through transactional engagements and transaction protection processes. It makes the transaction safer, more secure and more flexible.
  • various special transactions in various fields and industries can be carried out on the e-commerce platform by adding various special transaction agreements through self-negotiation, which greatly expands the application field of e-commerce. .
  • This kind of pre-trade agreement, continuous monitoring and adjustment during the transaction process, and a new transaction constraint system that can be evaluated after the transaction makes it possible to expand e-commerce to more demanding and more complex non-retail industries.
  • the technical problem to be solved by the present invention is to provide a process-oriented open e-commerce method and system thereof, so as to realize a novel e-commerce mode, realizing multi-party transaction, multi-party payment, segmentation transaction, node payment, node evaluation , flexible agreement, fair competition support, and comprehensive control over the process, quality and safety of transactions, especially multi-party transactions and long time spans ( weeks to years, or even longer), enabling e-commerce to Not only can it better serve the retail industry, but it can also be extended to other more complex business areas.
  • the goods described below refer to all transactions that can be traded on an e-commerce platform, including but not limited to: products, services, virtual goods, virtual currency, etc. Summary of the invention and technical solutions
  • a process-oriented open e-commerce system comprising a database, characterized in that it further comprises a transaction agreement module for the parties to the transaction to make specific agreements on various contents, details and requirements of the transaction, the module including the transaction agreement input part And the trading agreement display and modification part, before the transaction starts or / and the transaction completion process, the parties participating in the transaction input or/and adjust the content of the transaction agreement through the transaction agreement module and submit it to the system for saving,
  • the transaction agreement is effective
  • the content of the transaction agreement is a general agreement content preset by the system or/and autonomously agreed by the parties to the transaction according to the specific circumstances of the transaction. content.
  • the content that the transaction agreement can input includes but is not limited to: text, data, time, picture, video, and so on.
  • the general agreed content of the system preset can be the content common to all transactions, or it can be According to the characteristics of different industries and transaction types, the contents are common in the industry or such transactions.
  • a process-oriented open e-commerce system characterized in that the transaction agreement module described in the product page or/and the order page or/and the claim 1 further includes a system-provided or/and user-added first A list of three parties, by which the user selects two or more parties to participate in a two-party transaction or a multi-party transaction involving two or more parties simultaneously, two or more parties
  • the transaction is completed directly or through the nodes set in the transaction agreement is divided into multiple transaction phases in sequence. For example, when a user finds a good courier logistics service, they can add it to their third party list through the Add button on the page, and then when the user orders the product, they can be on the detailed page or order of the product at any time.
  • Page or transaction agreement related page select the express logistics service from its third party list to deliver the goods, which constitutes a typical tripartite transaction, and the parties can also propose more finely in the transaction agreement as needed.
  • Transaction requirements such as payment time, delivery time, specific performance parameters of the goods, arrival time, damage compensation amount, etc., and submitted to the system, for high-end goods, especially luxury goods, such pre-agreed is very important to protect the rights of customers. Necessary, while still providing a good user experience. When the parties agree and confirm the agreement, the transaction agreement will take effect and the transaction will officially begin. Therefore, the three parties can reciprocate transactions, agree on fairness, and evaluate each other.
  • a process-oriented open e-commerce system characterized in that it further comprises a transaction at which the corresponding node or/and each transaction at the end of each transaction confirms or/and evaluates the transaction phase or/and the transaction.
  • a confirmation and evaluation module comprising an evaluation of the completion of the transaction engagement and/or the transaction content and details and/or the transaction related personnel of the transaction parties and/or the transaction related personnel who perform the transaction operation in place of the transaction party.
  • the transaction related personnel include but are not limited to: online shop customer service personnel, relevant technical personnel of the transaction parties, responsible persons, agents designated by the parties to the transaction, personnel responsible for the delivery of goods and logistics, and personnel designated in other transaction agreements, and Other staff members who are directly or indirectly involved in the transaction.
  • a process-oriented open e-commerce system characterized in that it further comprises a transaction protection program for terminating a transaction in a timely manner when a transaction phase is not normally completed, and protecting or compensating the interests of the parties to the transaction.
  • the parties to the transaction may also agree in advance on various more flexible transaction protection measures in the transaction agreement.
  • a method for reporting and investigating feedback information for collecting and presenting various types of reporting information for transactions or/and parties, and corresponding surveys or/and feedback information is also included.
  • the module includes a report information input sub-module and an information presentation sub-module, and a user comment sub-module.
  • a process-oriented open e-commerce system characterized in that a confidential transaction is supported, that is, when a transaction agreement of the transaction has a user submitting a confidential transaction, and all other users participating in a transaction have no objection, the transaction All information including all transactions of the transaction user is only open to the transaction user and authorized users, other users have no right to access.
  • the evaluation information of the transaction can be displayed by the parties to the transaction in the transaction agreement.
  • the system records the statistics by default, but does not publicly display the details and evaluation content.
  • a process-oriented open e-commerce method characterized in that the steps include:
  • the two-party transaction firstly agrees on the transaction details and content by the parties involved in the transaction, in the case that the transaction agreement is submitted to the trading platform and the parties involved in the transaction agree on the submitted transaction agreement,
  • the transaction agreement takes effect and the transaction begins;
  • the multi-party transaction begins directly when the buyer takes the goods to generate the order, or the parties involved in the transaction first agree on the transaction details and content, submit the transaction agreement to the trading platform and participate in the transaction.
  • the parties agree to the transaction agreement the transaction agreement takes effect and the transaction begins; a process-oriented e-commerce method, characterized in that
  • the content of the transaction agreement includes the content of the general agreement preset by the system or / and the content agreed by the parties to the transaction according to the specific circumstances of the transaction;
  • the parties to the transaction may make various agreements on the transaction, including but not limited to, the completion time of the transaction, the personnel involved, the specific content and details of the transaction, whether and how to set the node division stage of the transaction, how to pay, default Punishment, etc.
  • the parties to the transaction confirm and evaluate the actual completion of the transaction at the respective nodes or/and transactions at each stage of the transaction according to the transaction agreement, and then perform node payment at each stage of the transaction or/and at the end of the transaction according to the transaction agreement. And/or multi-party payment, the payment is based on the transaction agreement and confirmation of the completion of each transaction agreement.
  • the step b2 comprises:
  • the parties evaluate and judge the completion of the transaction agreement and the overall status of the transaction at the node according to the transaction agreement.
  • the payment system separately performs the transaction on the parties according to the agreement. The necessary node to pay, then the transaction automatically enters the next stage;
  • the parties to the transaction may finalize and evaluate the transaction.
  • the payment system shall, according to the agreement, complete the final payment and other fund transfer separately for the parties to the transaction, and record the relevant information to the parties and related parties. Personnel performance or credit file.
  • a process-oriented open-type e-commerce system characterized by further comprising a payment module, configured to perform two-party payment or/and multi-party payment on the aforementioned two-party transaction or/and multi-party transaction, wherein the payment is in each The node time of the transaction stage or / and the end time of the transaction or / and other time of the transaction agreement, according to the transaction agreement and the confirmation of the completion of the transaction agreement by the parties, the payment of the relevant payment of the transaction or the relevant sink to all parties to the transaction Draw.
  • a payment module configured to perform two-party payment or/and multi-party payment on the aforementioned two-party transaction or/and multi-party transaction, wherein the payment is in each The node time of the transaction stage or / and the end time of the transaction or / and other time of the transaction agreement, according to the transaction agreement and the confirmation of the completion of the transaction agreement by the parties, the payment of the relevant payment of the transaction or the relevant sink to all parties to the transaction Draw.
  • the user can be supported to find multiple items in one transaction; select multiple sellers; confirm multiple transaction agreements; complete multiple payments (multi-node, multi-account payment); conduct multiple evaluations, conduct complex e-commerce transactions
  • the entire transaction process is regulated to ensure the quality and safety of the transaction.
  • An e-commerce system for classifying and selecting commodities based on statistics of various classification evaluation indicators characterized in that it comprises an evaluation indicator preset module, and the module pre-trades according to different industries or/and commodity categories Setting one or more classification evaluation indicators for the transaction party to classify and evaluate the transaction content and details and/or the transaction service personnel or/and the transaction related personnel who perform the transaction operation in place of the transaction party, and also include a matching office
  • the classification evaluation performs statistical evaluation module, and the module performs classification statistics and ranking according to the classification evaluation index to help the user select the best product or/and further form the commodity or/and the transaction party includes relevant personnel and/or A performance or credit file of a transaction-related person in place of the transaction by the counterparty.
  • the delivery time can be preset, whether the goods are in good condition, whether the goods are lost, whether it is sent to the door or downstairs or the door of the community, the service of the courier, or even the courier’s illegal charges are classified evaluation indicators, and according to The user's evaluation performs classification statistics and ranking to help the user select the optimal service provider, and for tourism, it is possible to preset whether there is forced shopping or the like as a preset indicator.
  • the user's evaluation of the online store customer service can be classified and statistically, and the performance file of the online store customer service can be further formed to help the store owner to improve the operation of the online store.
  • the evaluation item may include a part of the system that is preset according to the industry and a part that the user evaluates by himself.
  • the beneficial effects of the above technical solution of the present invention are as follows: through this new transaction mode and payment method, the e-commerce platform can realize multi-party transactions, that is, multiple transactions can be equally traded in one transaction, which can not only make the transaction be forced A large number of transactions isolated from the e-commerce system can be carried out within the framework of the e-commerce system, making the transaction itself more transparent and convenient. All parties can equally fair and equal competition, and can also break down complex transactions through mutual agreement.
  • FIG. 1 is a flow chart of a method for an embodiment of a process-oriented open e-commerce method according to the present invention.
  • the present invention provides a process-oriented open e-commerce system for the deficiencies of the existing e-commerce system, including a database, a user module, a commodity module, a contract module, a transaction module, a core engine module, a transaction confirmation and evaluation module, and a payment module. Report the publicity module, etc.
  • the user performs related operations through a web browser or other client software on a handheld smart terminal such as a computer or a tablet or a mobile phone, after the user reads the goods or/and the merchant or/and the user in the database through the core engine module; You can form a two-in-one transaction involving two or more parties by selecting a list and clicking the order button.
  • a party transaction or a multi-party transaction, and a transaction agreement, the two-party transaction or the multi-party transaction can be completed directly or through a transaction agreement to set a node, and the transaction is divided into multiple transaction phases, wherein the direct completion mode can be regarded as the transaction. There is only one trading stage.
  • each party of the two-party transaction and/or the three-party transaction may also negotiate more detailed transaction agreements through the transaction agreement module, and after submitting the system, and the participating parties unanimously confirm the agreement, the transaction agreement Effective, the transaction is officially launched, and the parties perform their respective duties in accordance with the transaction agreement, completing the transaction.
  • the parties can also make a more detailed agreement on whether the transaction is divided into stages, how to set up the nodes to divide the transaction stage, and the transaction content that should be completed in each stage and the responsibilities of the parties to the transaction.
  • the parties to the transaction confirm and evaluate the actual completion of the transaction at the corresponding node or/and the transaction at each stage of the transaction according to the transaction agreement, and then in the transaction according to the transaction agreement.
  • the node or/and the transaction corresponding to the phase is finally subjected to node payment and/or multi-party payment, the payment being based on the transaction agreement and confirmation of the completion of each transaction agreement.
  • a process-oriented open e-commerce method the steps include:
  • Two or more users establish a two-party transaction or a multi-party transaction that includes two or more parties;
  • the parties involved in the transaction make a transaction agreement to the two or more parties, and the transaction agreement is one or more.
  • the content of the transaction agreement includes the general agreed content of the system or/and each transaction The content that the party has autonomously agreed upon according to the specific circumstances of the transaction;
  • the parties can make a detailed agreement on whether the transaction is divided into stages, how to set up the nodes to divide the transaction stage, and the transaction content that should be completed in each stage and the responsibilities of the parties to the transaction, and submit it to the system for preservation.
  • the transaction agreement shall take effect and the transaction shall begin;
  • step d comprises:
  • the parties evaluate and judge the completion of the transaction agreement and the overall status of the transaction at the node according to the transaction agreement.
  • the payment system separately performs the transaction on the parties according to the agreement. The necessary node to pay, then the transaction automatically enters the next stage;
  • the parties to the transaction have the right to implement, or request the platform operator to implement the aforementioned transaction protection measures, and transfer to the final transaction total evaluation, and record the relevant information to the transaction.
  • the parties to the transaction may finalize and evaluate the transaction, and the payment system is based on It is agreed to complete the final payment and other fund transfer separately for the parties to the transaction, and record the relevant information to the performance or credit file of the parties and related personnel.
  • a transaction that is not completed directly in the stage can be considered to contain only one transaction stage.

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Abstract

An open procedure-oriented electronic commerce system and method. The system comprises a database, a user module, a product module, an agreement module, a transaction module, a core engine, an evaluation module, a payment module, a reporting and publishing module, etc. The method comprises: by means of transaction agreements, after different parties confirm, reaching agreements regarding the transaction including general agreements and/or customized agreements, and establishing multiple new types of transactions including multiple-party transactions and multiple-stage transactions. By overcoming the limitation of two-party only transactions of the current electronic commerce, different parties can conduct fair transactions and competition, thereby enabling the electronic commerce system to be more open. Transactions can also be divided into stages after parties have negotiated and agreed, so that a complex transaction can be completed and evaluated in stages, and payments can be made in stages, thereby lowering transaction risks. Flexible transaction agreements also enable transaction detail agreements to be customized by transaction parties, thereby upgrading the user capability from post-transaction evaluations to pre-transaction agreement.

Description

一种面向过程的开放型电子商务方法及其系统 技术领域  Process-oriented open e-commerce method and system thereof
本发明涉及电子商务技术领域, 特别是指一种面向过程的开放型电子商务 系统及其方法。 背景技术  The invention relates to the field of electronic commerce technology, in particular to a process-oriented open electronic commerce system and a method thereof. Background technique
近年来, 电子商务已经成为互联网上最为重要的应用之一,但现有的电子 商务系统和电子商务方法往往只能进行简单的两方交易,即一个交易中往往只 有两个交易方, 并且无法对交易过程进行更细致更严格的控制, 因而难以处理 有较长时间跨度的,交易内容比较复杂, 且对细节有特殊要求的, 有三个甚至 更多交易方共同参与的复杂交易, 而这样的交易在现实中是大量存在的, 比如 工程项目和大型成套设备采购等, 即使是在既有的电子商务交易中, 由多个交 易方一起构成的三方乃至更多方共同参与的交易也是普遍存在的,但既有的电 子商务平台却很难处理好。  In recent years, e-commerce has become one of the most important applications on the Internet, but existing e-commerce systems and e-commerce methods often only perform simple two-party transactions, that is, there are often only two parties in a transaction, and More detailed and stricter control over the trading process, so it is difficult to deal with complex transactions with a long time span, complex transaction content, and special requirements for details, with three or more parties involved in the transaction. Transactions are in existence in reality, such as engineering projects and procurement of large-scale complete sets of equipment. Even in the existing e-commerce transactions, transactions involving three parties and more parties formed by multiple parties are common. However, the existing e-commerce platform is difficult to handle.
以衣服、 鞋帽、 电器、 家具之类的最常见电商交易为例, 任何一笔此类交 易中, 都包含了购买该商品, 和对该商品进行递送服务两项内容, 因此这些电 商交易的实质都是一个由货物的卖方、买方和递送服务方共同构成的, 有三个 交易方一起参与的多方交易。而既有的电商平台由于其先天的局限性, 不能处 理三方及以上交易, 因而只能将这些多方交易强行处理成两方交易, 即将递送 服务排斥在电商平台之外, 虽然能将部分物流信息显示到平台上,但递送服务 方在既有电子商务系统和方法层面, 并不构成一个对等的交易方。递送服务方 在交易前并不能自主对等地向交易各方展示其公司名称, 服务内容, 价格等, 各方间也不存在明确的交易约定, 用户一般也没有自主选择的空间, 只能听由 卖家安排,很多时候买家如果不询问卖家甚至都不知道这件东西由哪家快递负 责递送。在交易中使用递送服务的各方无法对该递送服务的递送时间、服务品 质、 货物有无丢失, 是否完好等进行对等评价, 也就难以对递送服务方的服务 进行有效的约束。 Take the most common e-commerce transactions such as clothes, shoes, hats, appliances, furniture, etc., in any such transaction, including the purchase of the product, and the delivery of the product, so these e-commerce The essence of the transaction is a combination of the seller of the goods, the buyer and the delivery service. There are three parties involved in the transaction. However, due to its inherent limitations, the existing e-commerce platform cannot handle three-party transactions and above, so these multi-party transactions can only be forcibly processed into two-party transactions, that is, the delivery service is excluded from the e-commerce platform, although it can be partially The logistics information is displayed on the platform, but the delivery service provider does not constitute a peer transaction party at the level of the existing e-commerce system and method. The delivery service party cannot display its company name, service content, price, etc. to the parties before the transaction. There is no clear transaction agreement between the parties. The user generally has no space for self-selection. By The seller arranges that many times the buyer does not even know if the item is delivered by the courier if he does not ask the seller. The parties using the delivery service in the transaction cannot perform the peer evaluation of the delivery time of the delivery service, the quality of the service, whether the goods are lost, or not, and it is difficult to effectively constrain the delivery service.
与此同时,既有电子商务平台的支付系统和支付方法也不支持对一个交易 进行多方支付。 比如在前述交易中, 虽然购买衣服鞋帽和递送服务的款项一般 都是由买方在电子商务平台上支付,但既有的支付系统并不支持将对应的款项 分别支付给衣服鞋帽提供方和递送服务方,而往往是将其都支付给服装鞋帽提 供方, 再由后者另行支付给递送服务方。这使得相当部分卖家甚至设法从递送 费中牟利, 比如一方面不断压低递送服务方价格, 另一方面却向买家收取较高 的递送费。而其根源就在于既有电子商务系统和方法, 不支持多方交易和多方 支付,使得交易中物流快递服务相关交易和支付被强行排斥在电子商务体系之 外。  At the same time, the payment system and payment method of the existing e-commerce platform do not support multi-party payment for one transaction. For example, in the aforementioned transaction, although the purchase of clothes, shoes, hats and delivery services is generally paid by the buyer on the e-commerce platform, the existing payment system does not support the payment of the corresponding money to the clothing and footwear provider and The service provider is delivered, and often it is paid to the clothing and footwear provider, who then pays the delivery service separately. This has allowed quite a few sellers to even try to profit from delivery charges, such as constantly lowering the price of the delivery service provider and charging the buyer a higher delivery fee. The root cause lies in the existing e-commerce system and method, does not support multi-party transactions and multi-party payment, so that transactions and payments related to logistics express services in transactions are forcibly excluded from the e-commerce system.
另一方面, 既有的电子商务系统和方法,还难以在交易进行中对交易进程 及其细节进行有效控制, 买方往往在付款后只能干等, 只有等到交易最后才可 对产品和服务进行确认及评价, 是一种面向最后结果的电子商务模式。对部分 零售商品确实可行,但对工业领域商业领域的众多非零售业务而言, 如果不能 对交易细节和过程进行有效监督和控制, 想坐着干等一个满意的结果,往往是 行不通的。  On the other hand, existing e-commerce systems and methods are difficult to effectively control the transaction process and its details during the transaction. Buyers can only wait after payment, and only wait until the end of the transaction to confirm the products and services. And evaluation, is an e-commerce model for the final result. Some retail products are indeed feasible, but for many non-retail businesses in the industrial sector, if you can't effectively monitor and control the details and processes of the transaction, it is often impossible to sit and wait for a satisfactory result.
尤其如果一项交易涉及到比较长的时间跨度,并且在交易过程中还包含多 种不同产品及服务的多次收发确认和评价,特别还可能同时涉及多个交易方同 时参与交易,那目前既有的电子商务系统和方法就很难帮助交易各方达成对该 交易的进程、 质量、 安全的可靠控制。  In particular, if a transaction involves a relatively long time span and includes multiple confirmations and evaluations of multiple products and services during the transaction, it may also involve multiple parties simultaneously participating in the transaction. Some e-commerce systems and methods are difficult to help the parties to the transaction to achieve reliable control of the process, quality and safety of the transaction.
特别地, 既有电子商务系统和电子商务方法中, 交易各方之间通常只能单 纯依靠交易后的评价来对对方进行约束, 比较单薄。 而且由于目前刷信誉、刷 销量的做法越来越普遍, 使得基于评价的电子商务约束体系其价值愈来愈有 限。 本发明提供了一种全新的方法, 通过交易约定和交易保护流程, 来为交易 各方提供更多、 更灵活、 更透明、 也更严格的约束。 使得交易更安全稳妥也更 灵活透明,同时也使得各领域各行业的各种特殊交易都可以通过自行协商添加 各种特殊的交易约定而在电商平台上进行, 大大扩展了电子商务的应用领域。 这种交易前进行约定、交易过程中可不断监控和调整, 交易后还可评价的新的 交易约束体系, 使电子商务扩展到要求更高, 更复杂的非零售行业成为可能。 技术问题 In particular, in both the e-commerce system and the e-commerce method, the parties to the transaction can usually rely on the post-transaction evaluation to constrain the other party, which is relatively thin. And because the current practice of brushing credit and brushing sales is becoming more and more common, the value of the e-commerce restraint system based on evaluation is getting more and more Limit. The present invention provides a completely new approach to providing transaction parties with more, more flexible, more transparent, and more stringent constraints through transactional engagements and transaction protection processes. It makes the transaction safer, more secure and more flexible. At the same time, various special transactions in various fields and industries can be carried out on the e-commerce platform by adding various special transaction agreements through self-negotiation, which greatly expands the application field of e-commerce. . This kind of pre-trade agreement, continuous monitoring and adjustment during the transaction process, and a new transaction constraint system that can be evaluated after the transaction, makes it possible to expand e-commerce to more demanding and more complex non-retail industries. technical problem
本发明要解决的技术问题是提供一种面向过程的开放型电子商务方法及 其系统, 以实现一种新型的电子商务模式, 实现对多方交易, 多方支付, 分段 交易, 节点支付, 节点评价, 灵活约定, 公平竞争的支持, 并达成对交易, 特 别是多方交易和时间跨度较长 (数周到数年, 甚至更长) 的复杂交易的进程、 质量和安全进行全面控制, 使得电子商务可以不但能更好地服务于零售行业, 还能拓展至其他更复杂的商业领域。以下所述商品指可在电商平台上供交易的 所有交易品,包括但不限于:产品、 服务、 虚拟物品、 虚拟货币等。 发明内容与技术方案  The technical problem to be solved by the present invention is to provide a process-oriented open e-commerce method and system thereof, so as to realize a novel e-commerce mode, realizing multi-party transaction, multi-party payment, segmentation transaction, node payment, node evaluation , flexible agreement, fair competition support, and comprehensive control over the process, quality and safety of transactions, especially multi-party transactions and long time spans ( weeks to years, or even longer), enabling e-commerce to Not only can it better serve the retail industry, but it can also be extended to other more complex business areas. The goods described below refer to all transactions that can be traded on an e-commerce platform, including but not limited to: products, services, virtual goods, virtual currency, etc. Summary of the invention and technical solutions
一种面向过程的开放型电子商务系统, 包括数据库, 其特征在于, 还包括 一个交易约定模块, 供交易各方对交易的各种内容、 细节和要求做具体约定, 该模块包括交易约定输入部分和交易约定显示与修改部分, 在交易开始前或 / 和交易完成过程中, 参与交易的各方,通过所述交易约定模块对交易约定的内 容进行输入或 /和调整并提交至系统保存, 在参与所述交易的各方对所述交易 约定一致同意情况下, 所述交易约定生效, 所述交易约定内容为系统预设的通 用约定内容或 /和由交易各方根据交易具体情况自主约定的内容。  A process-oriented open e-commerce system, comprising a database, characterized in that it further comprises a transaction agreement module for the parties to the transaction to make specific agreements on various contents, details and requirements of the transaction, the module including the transaction agreement input part And the trading agreement display and modification part, before the transaction starts or / and the transaction completion process, the parties participating in the transaction input or/and adjust the content of the transaction agreement through the transaction agreement module and submit it to the system for saving, In the case that the parties involved in the transaction agree to the transaction agreement, the transaction agreement is effective, and the content of the transaction agreement is a general agreement content preset by the system or/and autonomously agreed by the parties to the transaction according to the specific circumstances of the transaction. content.
其中,交易约定可以输入的内容包括但不限于: 文字、 数据、 时间、 图片、 视频等。 系统预设的通用约定内容可以是所有交易都通用的内容,也可以是系 统根据不同行业和交易类型的特点而分别预设的,在该行业或该类交易中通用 的内容。 一种面向过程的开放型电子商务系统, 其特征在于, 在商品页面或 /和订 单页面或 /和权力要求 1 中所述的交易约定模块中还包括系统提供的或 /和用 户自行添加的第三交易方列表,用户通过选取列表中的商品以形成一笔由两个 或两个以上交易方同时参与的包含一项或一项以商品的两方交易或多方交易, 所述两方或多方交易直接完成或通过交易约定中设置的节点被划分成多个交 易阶段依次完成。 比如, 当用户发现一个不错的快递物流服务时,就可以通过页面的添加按 钮将其加入到自己的第三交易方列表中, 然后当用户订购商品时, 可以随时在 该产品的详细页或订购页或交易约定相关页面,从自己的第三交易方列表选取 该快递物流服务, 为这件商品进行递送, 由此构成一个典型的三方交易, 各方 还可以根据需要在交易约定中提出更细的交易要求,比如付款时间、发货时间、 商品的具体性能参数、 到货时间、 损坏赔偿金额等, 并提交给系统, 对高端商 品尤其是奢侈品,这样的预先约定对保障客户的权益非常必要,同时还能提供 良好的用户体验。 当各方对约定均认可并确认时, 交易约定即生效, 交易正式 开始。 由此三个交易方可以对等交易, 公平约定, 互相评价。 各方还可以通过 第三方交易列表添加其他商品和服务, 以构成四方甚至更多方交易。 一种面向过程的开放型电子商务系统, 其特征在于, 还包括在每个交易 阶段对应的节点或 /和每个交易结束时对该交易阶段或 /和该交易进行确 认或 /和评价的交易确认及评价模块, 所述评价包括对交易约定完成情况 或 /和交易内容与细节或 /和交易各方相关人员和 /或代替所述交易方进 行交易操作的交易相关人员的评价。 所述交易相关人员包括但不限于: 网店客服人员、 交易各方相关技 术人员、 负责人、 交易各方指定的代理人、 负责商品物流递送相关人员, 以及其他交易约定中指定的人员, 和其他直接或间接参与到交易中的各 方工作人员。 一种面向过程的开放型电子商务系统, 其特征在于, 还包括用于某个交 易阶段未正常按约完成时, 及时终止交易, 并对交易各方利益进行保护 或赔偿的交易保护程序。 Among them, the content that the transaction agreement can input includes but is not limited to: text, data, time, picture, video, and so on. The general agreed content of the system preset can be the content common to all transactions, or it can be According to the characteristics of different industries and transaction types, the contents are common in the industry or such transactions. A process-oriented open e-commerce system, characterized in that the transaction agreement module described in the product page or/and the order page or/and the claim 1 further includes a system-provided or/and user-added first A list of three parties, by which the user selects two or more parties to participate in a two-party transaction or a multi-party transaction involving two or more parties simultaneously, two or more parties The transaction is completed directly or through the nodes set in the transaction agreement is divided into multiple transaction phases in sequence. For example, when a user finds a good courier logistics service, they can add it to their third party list through the Add button on the page, and then when the user orders the product, they can be on the detailed page or order of the product at any time. Page or transaction agreement related page, select the express logistics service from its third party list to deliver the goods, which constitutes a typical tripartite transaction, and the parties can also propose more finely in the transaction agreement as needed. Transaction requirements, such as payment time, delivery time, specific performance parameters of the goods, arrival time, damage compensation amount, etc., and submitted to the system, for high-end goods, especially luxury goods, such pre-agreed is very important to protect the rights of customers. Necessary, while still providing a good user experience. When the parties agree and confirm the agreement, the transaction agreement will take effect and the transaction will officially begin. Therefore, the three parties can reciprocate transactions, agree on fairness, and evaluate each other. Each party can also add other goods and services through a third-party transaction list to form a four-party or even more party transaction. A process-oriented open e-commerce system, characterized in that it further comprises a transaction at which the corresponding node or/and each transaction at the end of each transaction confirms or/and evaluates the transaction phase or/and the transaction. A confirmation and evaluation module, the evaluation comprising an evaluation of the completion of the transaction engagement and/or the transaction content and details and/or the transaction related personnel of the transaction parties and/or the transaction related personnel who perform the transaction operation in place of the transaction party. The transaction related personnel include but are not limited to: online shop customer service personnel, relevant technical personnel of the transaction parties, responsible persons, agents designated by the parties to the transaction, personnel responsible for the delivery of goods and logistics, and personnel designated in other transaction agreements, and Other staff members who are directly or indirectly involved in the transaction. A process-oriented open e-commerce system, characterized in that it further comprises a transaction protection program for terminating a transaction in a timely manner when a transaction phase is not normally completed, and protecting or compensating the interests of the parties to the transaction.
与交易约定配合, 交易各方还可以事先在交易约定中自主约定各种 更灵活的交易保护措施。 作为优选,还包括一种用于收集和公示各种对交易或 /和交易方的各种 举报信息、 及相应的调查或 /和反馈信息的举报和调查反馈信息公示模 块。 该模块包括举报信息输入子模块和信息公示子模块, 以及用于用户 评论子模块。 一种面向过程的开放型电子商务系统, 其特征在于, 支持保密交易, 即当所述交易的交易约定中有用户提出保密交易, 而参与某项交易的所 有其他用户均不反对时, 该交易全部内容包括交易用户的所有信息均只 对交易用户和授权用户开放, 其他用户无权访问。  In conjunction with the trading agreement, the parties to the transaction may also agree in advance on various more flexible transaction protection measures in the transaction agreement. Preferably, a method for reporting and investigating feedback information for collecting and presenting various types of reporting information for transactions or/and parties, and corresponding surveys or/and feedback information is also included. The module includes a report information input sub-module and an information presentation sub-module, and a user comment sub-module. A process-oriented open e-commerce system, characterized in that a confidential transaction is supported, that is, when a transaction agreement of the transaction has a user submitting a confidential transaction, and all other users participating in a transaction have no objection, the transaction All information including all transactions of the transaction user is only open to the transaction user and authorized users, other users have no right to access.
其中对交易的评价信息可以由交易各方在交易约定中约定是否对外 显示, 系统默认记入统计, 但不公开显示明细和评价内容。 一种面向过程的开放型电子商务方法, 其特征在于, 步骤包括:  The evaluation information of the transaction can be displayed by the parties to the transaction in the transaction agreement. The system records the statistics by default, but does not publicly display the details and evaluation content. A process-oriented open e-commerce method, characterized in that the steps include:
a l、 两个或两个以上用户建立一项包含两个或两个以上交易方的两 方交易或多方交易; Al, two or more users create a two containing two or more parties Party transaction or multiparty transaction;
b l、 所述两方交易先由参与交易的各方对交易细节和内容进行约定, 在向交易平台提交交易约定且参与所述交易的各方对提交的交易约定一 致同意的情况下, 所述交易约定生效, 交易开始; 所述多方交易当买方 拍下商品生成订单时直接开始, 或先由参与交易的各方对交易细节和内 容进行约定, 在向交易平台提交交易约定且参与所述交易的各方对交易 约定一致同意的情况下, 所述交易约定生效, 交易开始; 一种面向过程的电子商务方法, 其特征在于,  Bl, the two-party transaction firstly agrees on the transaction details and content by the parties involved in the transaction, in the case that the transaction agreement is submitted to the trading platform and the parties involved in the transaction agree on the submitted transaction agreement, The transaction agreement takes effect and the transaction begins; the multi-party transaction begins directly when the buyer takes the goods to generate the order, or the parties involved in the transaction first agree on the transaction details and content, submit the transaction agreement to the trading platform and participate in the transaction. In the case where the parties agree to the transaction agreement, the transaction agreement takes effect and the transaction begins; a process-oriented e-commerce method, characterized in that
a2、 所述交易约定的内容包括系统预设的通用约定内容或 /和由交易 各方根据交易具体情况自主约定的内容;  A2. The content of the transaction agreement includes the content of the general agreement preset by the system or / and the content agreed by the parties to the transaction according to the specific circumstances of the transaction;
在交易约定中, 交易各方可对交易做各种约定, 包括但不限于, 交 易完成时间、 参与的人员、 交易的具体内容与细节、 是否及如何对交易 设置节点划分阶段, 如何支付, 违约处罚等。  In the transaction agreement, the parties to the transaction may make various agreements on the transaction, including but not limited to, the completion time of the transaction, the personnel involved, the specific content and details of the transaction, whether and how to set the node division stage of the transaction, how to pay, default Punishment, etc.
b2、 交易各方根据交易约定在交易的各阶段对应的节点或 /和交易最 后对该交易的实际完成情况进行确认和评价, 随后根据交易约定在交易 的各阶段或 /和交易最后进行节点支付和 /或多方支付, 所述支付以交易 约定和对各项交易约定完成情况的确认为根据。 作为优选, 所述步骤 b2包括:  B2. The parties to the transaction confirm and evaluate the actual completion of the transaction at the respective nodes or/and transactions at each stage of the transaction according to the transaction agreement, and then perform node payment at each stage of the transaction or/and at the end of the transaction according to the transaction agreement. And/or multi-party payment, the payment is based on the transaction agreement and confirmation of the completion of each transaction agreement. Preferably, the step b2 comprises:
b2_l、 在该阶段的节点处, 各方对照交易约定, 在此处对交易约定的完成 情况和交易整体状态进行评价和判断,当确认交易正常时,支付系统依据约定, 对交易各方分别进行必要的节点支付, 然后交易自动进入下一阶段;  B2_l. At the node of the stage, the parties evaluate and judge the completion of the transaction agreement and the overall status of the transaction at the node according to the transaction agreement. When the transaction is confirmed to be normal, the payment system separately performs the transaction on the parties according to the agreement. The necessary node to pay, then the transaction automatically enters the next stage;
b2_2、 如果在此节点出现一般性问题, 则交易各方在协商一致的情况下, 通过对未来阶段交易约定的细节内容做调整或增加, 来解决或弥补之前的问 题, 确保交易完成; b2_3、如果在此节点出现重大问题比如某方违约,则交易各方均有权实施, 或请求平台运营方实施前述交易保护措施, 并转入最后的交易总评价, 同时将 相关信息记录至交易各方, 及各责任人档案; B2_2. If there is a general problem at this node, the parties to the transaction will solve or make up the previous problem by making adjustments or additions to the details of the future stage transaction agreement in the case of consensus, and ensure that the transaction is completed; B2_3. If there is a major problem at this node, such as a party defaulting, the parties to the transaction have the right to implement, or request the platform operator to implement the aforementioned transaction protection measures, and transfer to the final transaction total evaluation, and record the relevant information to the transaction. The parties, and the files of the responsible persons;
b2_4、 交易进入下一阶段;  B2_4, the transaction enters the next stage;
b2_5、 重复步骤 b2_l ;  B2_5, repeat step b2_l;
b2_6、 重复步骤 b2_2;  B2_6, repeat step b2_2;
b2_7、 重复步骤 b2_3;  B2_7, repeat step b2_3;
b2_8、 交易进入下一阶段;  B2_8, the transaction enters the next stage;
b2_9、 交易结束, 交易各方可对交易进行最后的确认和评价, 支付系统依 据约定,对交易各方分别完成最后的支付和其他资金汇划, 并将相关信息记录 至交易各方及各相关人员的绩效或信用档案。 B2_9. At the end of the transaction, the parties to the transaction may finalize and evaluate the transaction. The payment system shall, according to the agreement, complete the final payment and other fund transfer separately for the parties to the transaction, and record the relevant information to the parties and related parties. Personnel performance or credit file.
一种面向过程的幵放型的电子商务系统, 其特征在于, 还包括支付 模块, 用于对前述的两方交易或 /和多方交易进行两方支付或 /和多方支 付, 所述支付在每个交易阶段的节点时间或 /和交易结束时间或 /和交易 约定的其他时间, 依据交易约定和各方对交易约定完成情况的确认, 向 交易的所有各方进行交易相关款项的支付或相关汇划。 由此, 可以支持用户在一个交易内寻找多个商品; 选择多个卖家; 确认多 个交易约定; 完成多次支付 (多节点, 多账户支付); 进行多次评价, 在进行 复杂电子商务交易的同时,对整个交易过程进行监管, 从而确保交易的质量和 安全。 一种基于多种分类评价指标的统计而对商品进行分类选优的电子商 务系统, 其特征在于, 包括一个评价指标预设模块, 该模块根据不同的 行业或 /和商品类别, 对其交易预设一个或一个以上的分类评价指标, 供 交易方对所述交易内容和细节或 /和交易服务人员或 /和代替所述交易方 进行交易操作的交易相关人员进行分类评价, 还包括一个对所述分类评 价进行统计的评价统计模块, 该模块根据所述分类评价指标进行分类统 计和排序, 以帮助用户选择最佳商品或 /和进一步形成该商品或 /和该交 易方包括相关人员和 /或代替所述交易方进行交易操作的交易相关人员 的绩效或信用档案。 比如对快递物流, 可以预设递送时间, 商品是否完好, 商品是否丢 失, 是送至门口还是楼下抑或是小区门口, 快递员的服务, 甚至快递员 是否违规收费等为分类评价指标, 并根据用户的评价进行分类统计和排 名, 以帮助用户选择最优服务提供商, 而对于旅游, 则可以预设是否存 在强迫购物等等为预设指标。 于此同时, 对于很多交易, 还可通过用户 对网店客服的评价进行分类统计, 进一步形成该网店客服的绩效档案, 以帮助网店店主提升网店的运营。 所述评价项, 可以包括系统根据行业 预设的部分和用户自行评价的部分。 本发明的上述技术方案的有益效果如下:通过这种新的交易模式和支付方 式, 电商平台能够实现多方交易, 即在一个交易中可有多个交易方平等交易, 不但可以使得本来被强行隔离在电子商务系统之外的大量交易得以在电子商 务系统框架内进行, 让交易本身变得更加透明和便捷, 各方都能平等交公平平 等竞争, 还可通过各方约定, 将复杂交易分解为多个交易阶段, 分段完成、 分 段评价、分段支付从而降低交易风险,并让交易各方都能对交易过程进行控制, 使交易过程更加安全可靠,更为未来可能的各种新型交易组合和新型交易业态 提供了平台。 A process-oriented open-type e-commerce system, characterized by further comprising a payment module, configured to perform two-party payment or/and multi-party payment on the aforementioned two-party transaction or/and multi-party transaction, wherein the payment is in each The node time of the transaction stage or / and the end time of the transaction or / and other time of the transaction agreement, according to the transaction agreement and the confirmation of the completion of the transaction agreement by the parties, the payment of the relevant payment of the transaction or the relevant sink to all parties to the transaction Draw. Thus, the user can be supported to find multiple items in one transaction; select multiple sellers; confirm multiple transaction agreements; complete multiple payments (multi-node, multi-account payment); conduct multiple evaluations, conduct complex e-commerce transactions At the same time, the entire transaction process is regulated to ensure the quality and safety of the transaction. An e-commerce system for classifying and selecting commodities based on statistics of various classification evaluation indicators, characterized in that it comprises an evaluation indicator preset module, and the module pre-trades according to different industries or/and commodity categories Setting one or more classification evaluation indicators for the transaction party to classify and evaluate the transaction content and details and/or the transaction service personnel or/and the transaction related personnel who perform the transaction operation in place of the transaction party, and also include a matching office The classification evaluation performs statistical evaluation module, and the module performs classification statistics and ranking according to the classification evaluation index to help the user select the best product or/and further form the commodity or/and the transaction party includes relevant personnel and/or A performance or credit file of a transaction-related person in place of the transaction by the counterparty. For example, for express logistics, the delivery time can be preset, whether the goods are in good condition, whether the goods are lost, whether it is sent to the door or downstairs or the door of the community, the service of the courier, or even the courier’s illegal charges are classified evaluation indicators, and according to The user's evaluation performs classification statistics and ranking to help the user select the optimal service provider, and for tourism, it is possible to preset whether there is forced shopping or the like as a preset indicator. At the same time, for many transactions, the user's evaluation of the online store customer service can be classified and statistically, and the performance file of the online store customer service can be further formed to help the store owner to improve the operation of the online store. The evaluation item may include a part of the system that is preset according to the industry and a part that the user evaluates by himself. The beneficial effects of the above technical solution of the present invention are as follows: through this new transaction mode and payment method, the e-commerce platform can realize multi-party transactions, that is, multiple transactions can be equally traded in one transaction, which can not only make the transaction be forced A large number of transactions isolated from the e-commerce system can be carried out within the framework of the e-commerce system, making the transaction itself more transparent and convenient. All parties can equally fair and equal competition, and can also break down complex transactions through mutual agreement. For multiple trading stages, segmentation completion, segmentation evaluation, and segmentation payment to reduce transaction risk, and allowing all parties to the transaction to control the transaction process, making the transaction process more secure and reliable, and more possible new models in the future. Trading portfolio and new trading formats A platform is provided.
同时, 通过交易约定和交易保护程序, 也使得各领域各行业的各种特殊交 易,可以通过交易各方自行协商添加各种灵活特殊的交易约定而在电子商务体 系内进行, 使电子商务扩展到更复杂更广阔的商业领域成为可能,更让用户对 交易的约束从事后评价,升级到交易前进行约定、 交易过程进行监控和调整, 交易进行评价, 出现问题可进入交易保护流程的新的交易约束体系, 使电子商 务扩展到要求更高, 更复杂的非零售行业成为可能。 更为目前被刷信誉, 刷流 量等违规手法困扰而难以有效应对的既有电子商务平台提供了一种新的电子 商务解决方案。  At the same time, through the transaction agreement and transaction protection procedures, various special transactions in various fields and industries can be carried out in the e-commerce system through the negotiation of various flexible and special transaction agreements, so that e-commerce can be extended to More complex and broader business areas are possible, allowing users to post-evaluate the constraints of the transaction, escalate to the pre-trade agreement, monitor and adjust the transaction process, evaluate the transaction, and enter new transactions with transactions that can enter the transaction protection process. The constraint system makes it possible to extend e-commerce to more demanding and more complex non-retail industries. The existing e-commerce platform provides a new e-commerce solution that is currently plagued by irregularities such as reputation, brush flow and other irregularities.
附图说明 DRAWINGS
图 1 为本发明的一种面向过程的开放型电子商务方法实施例的方法流程 图。 实施方式  FIG. 1 is a flow chart of a method for an embodiment of a process-oriented open e-commerce method according to the present invention. Implementation
为使本发明要解决的技术问题、技术方案和优点更加清楚, 下面将结合附 图及具体实施例进行详细描述。  In order to make the technical problems, technical solutions, and advantages of the present invention more clear, the following detailed description will be made in conjunction with the accompanying drawings and specific embodiments.
本发明针对现有电子商务系统的不足提供一种面向过程的开放型电子商 务系统, 包括数据库、 用户模块、 商品模块、 约定模块、 交易模块、 核心引擎 模块、 交易确认与评价模块、 支付模块, 举报公示模块等。 用户通过计算机或平板电脑或手机等手持智能终端上的 web 浏览器或其 他客户端软件进行相关操作,当用户通过核心引擎模块读取到数据库中的商品 或 /和商家或 /和用户后; 用户可以通过选取列表和点击订购按钮以形成一笔 由两个或两个以上交易方同时参与的包含一项或一项以上交易内容的两 方交易或多方交易, 并进行交易约定, 所述两方交易或多方交易可以直 接完成或通过交易约定来设置节点, 将交易划分成多个交易阶段依次完 成, 其中直接完成方式可以视为该交易只有一个交易阶段。 此外,所述两方交易和 /或三分交易的各交易方,还可以通过交易约定模块 协商进行更多更细的交易约定,在提交系统,且参与交易各方一致确认同意后, 交易约定生效, 交易正式启动, 各方依据交易约定履行各自职责, 完成交易内 The present invention provides a process-oriented open e-commerce system for the deficiencies of the existing e-commerce system, including a database, a user module, a commodity module, a contract module, a transaction module, a core engine module, a transaction confirmation and evaluation module, and a payment module. Report the publicity module, etc. The user performs related operations through a web browser or other client software on a handheld smart terminal such as a computer or a tablet or a mobile phone, after the user reads the goods or/and the merchant or/and the user in the database through the core engine module; You can form a two-in-one transaction involving two or more parties by selecting a list and clicking the order button. A party transaction or a multi-party transaction, and a transaction agreement, the two-party transaction or the multi-party transaction can be completed directly or through a transaction agreement to set a node, and the transaction is divided into multiple transaction phases, wherein the direct completion mode can be regarded as the transaction. There is only one trading stage. In addition, each party of the two-party transaction and/or the three-party transaction may also negotiate more detailed transaction agreements through the transaction agreement module, and after submitting the system, and the participating parties unanimously confirm the agreement, the transaction agreement Effective, the transaction is officially launched, and the parties perform their respective duties in accordance with the transaction agreement, completing the transaction.
在交易约定中, 各方还可以对交易是否划分阶段, 如何设置节点以划分交 易阶段, 以及各阶段应完成的交易内容和所述交易各方职责做更详细约定。 In the transaction agreement, the parties can also make a more detailed agreement on whether the transaction is divided into stages, how to set up the nodes to divide the transaction stage, and the transaction content that should be completed in each stage and the responsibilities of the parties to the transaction.
当交易被设置节点以分段进行时, 交易各方根据交易约定在交易的 各阶段对应的节点或 /和交易最后对该交易的实际完成情况进行确认和 评价, 随后根据交易约定在交易的各阶段对应的节点或 /和交易最后进行 节点支付和 /或多方支付, 所述支付以交易约定和对各项交易约定完成情况的 确认为根据。 如图 1所示, 一种面向过程的开放型电子商务方法, 步骤包括:  When the transaction is set by the node to be segmented, the parties to the transaction confirm and evaluate the actual completion of the transaction at the corresponding node or/and the transaction at each stage of the transaction according to the transaction agreement, and then in the transaction according to the transaction agreement. The node or/and the transaction corresponding to the phase is finally subjected to node payment and/or multi-party payment, the payment being based on the transaction agreement and confirmation of the completion of each transaction agreement. As shown in FIG. 1, a process-oriented open e-commerce method, the steps include:
a、 两个或两个以上用户建立一项包含两个或两个以上交易方的两方 交易或多方交易;  a. Two or more users establish a two-party transaction or a multi-party transaction that includes two or more parties;
b、 参与交易的各方对交所述两方或多方交易进行交易约定, 所述交易约 定为一条或多条, 所述交易约定的内容包括系统预设的通用约定内容或 /和由 交易各方根据交易具体情况自主约定的内容;  b. The parties involved in the transaction make a transaction agreement to the two or more parties, and the transaction agreement is one or more. The content of the transaction agreement includes the general agreed content of the system or/and each transaction The content that the party has autonomously agreed upon according to the specific circumstances of the transaction;
在交易约定中, 各方可以对交易是否划分阶段, 如何设置节点以划分交易 阶段, 以及各阶段应完成的交易内容和所述交易各方职责做详细约定, 并提交 系统保存。 C、 在参与所述交易的各方一致同意的情况下, 所述交易约定生效, 交易 开始; In the transaction agreement, the parties can make a detailed agreement on whether the transaction is divided into stages, how to set up the nodes to divide the transaction stage, and the transaction content that should be completed in each stage and the responsibilities of the parties to the transaction, and submit it to the system for preservation. C. In the case of unanimous consent of the parties involved in the transaction, the transaction agreement shall take effect and the transaction shall begin;
d、 交易各方根据交易约定在交易的各阶段对应的节点或 /和交易最 后对该交易的实际完成情况进行确认和评价, 随后根据交易约定在交易 的各阶段或 /和交易最后进行节点支付和 /或多方支付,所述支付以交易约定 的具体要求和对各项交易约定完成情况的确认为根据。 作为优选, 所述步骤 d包括:  d. The parties to the transaction confirm and evaluate the actual completion of the transaction at the corresponding node or/and the transaction at each stage of the transaction according to the transaction agreement, and then perform node payment at each stage of the transaction or/and at the end of the transaction according to the transaction agreement. And/or multi-party payment, the payment is based on the specific requirements of the transaction agreement and the confirmation of the completion of each transaction agreement. Advantageously, said step d comprises:
dl、 在该阶段的节点处, 各方对照交易约定, 在此处对交易约定的完成情 况和交易整体状态进行评价和判断, 当确认交易正常时, 支付系统依据约定, 对交易各方分别进行必要的节点支付, 然后交易自动进入下一阶段;  Dl. At the node of this stage, the parties evaluate and judge the completion of the transaction agreement and the overall status of the transaction at the node according to the transaction agreement. When the transaction is confirmed to be normal, the payment system separately performs the transaction on the parties according to the agreement. The necessary node to pay, then the transaction automatically enters the next stage;
d2、 如果在此节点出现一般性问题, 则交易各方在协商一致的情况下, 通 过对未来阶段交易约定的细节内容做调整或增补, 来解决或弥补之前的问题, 确保交易完成;  D2. If there is a general problem at this node, the parties to the transaction will solve or make up the previous problem by making adjustments or additions to the details of the future stage transaction agreement in the case of consensus, and ensure that the transaction is completed;
d3、 如果在此节点出现重大问题比如某方违约, 则交易各方均有权实施, 或请求平台运营方实施前述交易保护措施, 并转入最后的交易总评价, 同时将 相关信息记录至交易各方, 及各责任人档案;  D3. If there is a major problem at this node, such as a party defaulting, the parties to the transaction have the right to implement, or request the platform operator to implement the aforementioned transaction protection measures, and transfer to the final transaction total evaluation, and record the relevant information to the transaction. The parties, and the files of the responsible persons;
d4、 交易进入下一阶段;  D4, the transaction enters the next stage;
d5、 重复步骤 dl; d6、 重复步骤 d2;  D5, repeating step dl; d6, repeating step d2;
d7、 重复步骤 d3; d8、 交易进入下一阶段;  D7, repeat step d3; d8, the transaction enters the next stage;
d9、 交易结束, 交易各方可对交易进行最后的确认和评价, 支付系统依据 约定,对交易各方分别完成最后的支付和其他资金汇划, 并将相关信息记录至 交易各方及各相关人员的绩效或信用档案。 D9. At the end of the transaction, the parties to the transaction may finalize and evaluate the transaction, and the payment system is based on It is agreed to complete the final payment and other fund transfer separately for the parties to the transaction, and record the relevant information to the performance or credit file of the parties and related personnel.
其中, 不划分阶段直接完成的交易, 可以视为只包含一个交易阶段。  Among them, a transaction that is not completed directly in the stage can be considered to contain only one transaction stage.
以上所述是本发明的优选实施方式,应当指出,对于本技术领域的普通技术人 员来说, 在不脱离本发明所述原理的前提下, 还可以做出若干改进和润饰, 这 些改进和润饰也应视为本发明的保护范围。 The above is a preferred embodiment of the present invention, and it should be noted that those skilled in the art can make several improvements and retouchings without departing from the principles of the present invention. It should also be considered as the scope of protection of the present invention.

Claims

权 利 要 求 书 claims
1、 一种面向过程的开放型电子商务系统, 包括数据库, 其特征在于, 还 包括一个交易约定模块, 供交易各方对交易的各种内容、细节和要求做具体约 定, 该模块包括交易约定输入部分和交易约定显示与修改部分,在交易开始前 或 /和交易完成过程中, 参与交易的各方, 通过所述交易约定模块对交易约定 的内容进行输入或 /和调整并提交至系统保存, 在参与所述交易的各方对所述 交易约定一致同意情况下, 所述交易约定生效, 所述交易约定内容为系统预设 的通用约定内容或 /和由交易各方根据交易具体情况自主约定的内容。 1. A process-oriented open e-commerce system, including a database, which is characterized in that it also includes a transaction agreement module for each party to make specific agreements on the various contents, details and requirements of the transaction. This module includes a transaction agreement In the input part and the transaction agreement display and modification part, before the transaction starts or/and during the completion of the transaction, the parties involved in the transaction input or/and adjust the content of the transaction agreement through the transaction agreement module and submit it to the system for storage. , when all parties involved in the transaction unanimously agree to the transaction agreement, the transaction agreement becomes effective, and the transaction agreement content is the general agreement content preset by the system or/and is independently determined by the transaction parties according to the specific circumstances of the transaction. content of the agreement.
2、 根据权利要求 1所述的一种面向过程的开放型电子商务系统, 其特征 在于,在商品页面或 /和订单页面或 /和权力要求 1中所述的交易约定模块中还 包括系统提供的或 /和用户自行添加的第三交易方列表, 用户通过选取列表中 的商品以形成一笔由两个或两个以上交易方同时参与的包含一项或一项以商 品的两方交易或多方交易,所述两方或多方交易直接完成或通过交易约定中设 置的节点被划分成多个交易阶段依次完成。 2. A process-oriented open e-commerce system according to claim 1, characterized in that the product page or/and the order page or/and the transaction agreement module described in claim 1 also includes a system provided or/and a list of third-party trading parties added by the user. The user selects the goods in the list to form a two-party transaction involving one or more goods involving two or more parties at the same time. In multi-party transactions, the two-party or multi-party transactions are completed directly or are divided into multiple transaction stages and completed sequentially through nodes set in the transaction agreement.
3、 根据权利要求 2所述的一种面向过程的开放型电子商务系统, 其特征 在于, 还包括在每个交易阶段对应的节点或 /和每个交易结束时对该交易 阶段或 /和该交易进行确认或 /和评价的交易确认及评价模块, 所述评价 包括对交易约定完成情况或 /和交易内容与细节或 /和交易各方相关人员 和 /或代替所述交易方进行交易操作的交易相关人员的评价。 3. A process-oriented open e-commerce system according to claim 2, further comprising: at the node corresponding to each transaction stage or/and at the end of each transaction, the transaction stage or/and the transaction stage. A transaction confirmation and evaluation module for confirming or/and evaluating a transaction. The evaluation includes the completion of the transaction agreement or/and the content and details of the transaction or/and relevant personnel of the transaction parties and/or those who perform transaction operations on behalf of the transaction parties. Comments from people involved in the transaction.
4、 根据权利要求 3所述的一种面向过程的开放型电子商务系统, 其特征 在于, 还包括用于某个交易阶段未正常按约完成时, 及时终止交易, 并对 交易各方利益进行保护或赔偿的交易保护程序。 4. A process-oriented open e-commerce system according to claim 3, characterized in that, when a certain transaction stage is not completed normally as agreed, the transaction is terminated in a timely manner and the interests of all parties to the transaction are evaluated. Transaction protection procedures for protection or indemnification.
5、 根据权利要求 1至 4所述的一种面向过程的开放型电子商务系统, 其 特征在于,还包括一种用于收集和公示各种对交易或 /和交易方的各种举报 信息、 及相应的调查或 /和反馈信息的举报和调查反馈信息公示模块。 该 模块包括举报信息输入子模块和信息公示子模块。 5. A process-oriented open e-commerce system according to claims 1 to 4, characterized in that it also includes a system for collecting and publicizing various reporting information on transactions or/and transaction parties, And corresponding investigation or/and feedback information reporting and investigation feedback information disclosure module. This module includes a reporting information input sub-module and an information disclosure sub-module.
6、 根据权利要求 1所述的一种面向过程的开放型电子商务系统, 其 特征在于, 支持保密交易, 即当所述交易的交易约定中有用户提出保密 交易, 而参与所述交易的所有其他用户均不反对时, 该交易全部内容包 括交易用户的所有信息均只对交易用户和授权用户开放, 其他用户无权 访问。 6. A process-oriented open e-commerce system according to claim 1, characterized in that it supports confidential transactions, that is, when a user proposes a confidential transaction in the transaction agreement, all parties involved in the transaction When no other users object, the entire contents of the transaction, including all information of the transaction user, will only be open to the transaction user and authorized users, and other users will not have the right to access.
7、 一种面向过程的开放型电子商务方法, 其特征在于, 步骤包括: al、 两个或两个以上用户建立一项包含两个或两个以上交易方的两 方交易或多方交易; 7. A process-oriented open e-commerce method, characterized in that the steps include: al. Two or more users establish a two-party transaction or a multi-party transaction involving two or more transaction parties;
b l、 所述两方交易先由参与交易的各方对交易细节和内容进行约定, 在向交易平台提交交易约定且参与所述交易的各方对提交的交易约定一 致同意的情况下, 所述交易约定生效, 交易开始; 所述多方交易当买方 拍下商品生成订单时直接开始, 或先由参与交易的各方对交易细节和内 容进行约定, 在向交易平台提交交易约定且参与所述交易的各方对交易 约定一致同意的情况下, 所述交易约定生效, 交易开始; b l. The above-mentioned two-party transaction shall first be agreed upon by all parties involved in the transaction on the details and content of the transaction. When the transaction agreement is submitted to the trading platform and all parties involved in the transaction unanimously agree to the submitted transaction agreement, the above-mentioned The transaction agreement takes effect and the transaction begins; the multi-party transaction starts directly when the buyer takes the goods and generates an order, or the parties involved in the transaction first agree on the transaction details and content, and then submit the transaction agreement to the trading platform and participate in the transaction When all parties agree to the transaction agreement, the transaction agreement takes effect and the transaction begins;
8、 根据权利要求 7所述的面向过程的电子商务方法, 其特征在于, a2、 所述交易约定的内容包括系统预设的通用约定内容或 /和由交易 各方根据交易具体情况自主约定的内容; 8. The process-oriented e-commerce method according to claim 7, characterized in that, a2. The content of the transaction agreement includes the general agreement content preset by the system or/and the agreement independently agreed by the parties to the transaction according to the specific conditions of the transaction. content;
b2、 交易各方根据交易约定在交易的各阶段对应的节点或 /和交易最 后对该交易的实际完成情况进行确认和评价, 随后根据交易约定在交易 的各阶段或 /和交易最后进行节点支付和 /或多方支付, 所述支付以交易 约定和对各项交易约定完成情况的确认为根据。 b2. The parties to the transaction confirm and evaluate the actual completion of the transaction at the corresponding nodes at each stage of the transaction or/and at the end of the transaction according to the transaction agreement, and then make node payments at each stage of the transaction or/and at the end of the transaction according to the transaction agreement. and/or multi-party payment, said payment is in the form of a transaction Agreements and confirmation of the completion of various transaction agreements shall be the basis.
9、 根据权利要求 8 所述的一种面向过程的开放型电子商务方法, 其特 征在于, 所述步骤 b2包括: 9. A process-oriented open e-commerce method according to claim 8, characterized in that the step b2 includes:
b2_l、 在该阶段的节点处, 各方对照交易约定, 在此处对交易约定的完成 情况和交易整体状态进行评价和判断,当确认交易正常时,支付系统依据约定, 对交易各方分别进行必要的节点支付, 然后交易自动进入下一阶段; b2_l. At the node of this stage, the parties compare the transaction agreement and evaluate and judge the completion of the transaction agreement and the overall status of the transaction. When the transaction is confirmed to be normal, the payment system will conduct separate evaluations on all parties to the transaction according to the agreement. The necessary nodes pay, and then the transaction automatically enters the next stage;
b2_2、 如果在此节点出现一般性问题, 则交易各方在协商一致的情况下, 通过对未来阶段交易约定的细节内容做调整或增加, 来解决或弥补之前的问 题, 确保交易完成; b2_2. If a general problem occurs at this node, the parties to the transaction, with consensus, will solve or make up for the previous problems by adjusting or adding details to the transaction agreement in the future stage to ensure the completion of the transaction;
b2_3、如果在此节点出现重大问题比如某方违约,则交易各方均有权实施, 或请求平台运营方实施前述交易保护措施, 并转入最后的交易总评价, 同时将 相关信息记录至交易各方, 及各责任人档案; b2_3. If a major problem occurs at this node, such as a breach of contract by a party, all parties to the transaction have the right to implement, or request the platform operator to implement the aforementioned transaction protection measures, and transfer them to the final overall transaction evaluation, and record the relevant information to the transaction Files of all parties and responsible persons;
b2_4、 交易进入下一阶段; b2_4. The transaction enters the next stage;
b2_5、 重复步骤 b2_l ; b2_5, repeat step b2_l;
b2_6、 重复步骤 b2_2; b2_6, repeat step b2_2;
b2_7、 重复步骤 b2_3; b2_8、 交易进入下一阶段; b2_7. Repeat steps b2_3; b2_8. The transaction enters the next stage;
b2_9、 交易结束, 交易各方对交易进行最后的确认和评价, 支付系统依据 约定,对交易各方分别完成最后的支付和其他资金汇划, 并将相关信息记录至 交易各方及各相关人员的绩效或信用档案。 b2_9. When the transaction ends, all parties to the transaction make final confirmation and evaluation of the transaction. The payment system completes the final payment and other fund transfers to the parties to the transaction according to the agreement, and records the relevant information to the parties to the transaction and all relevant personnel. performance or credit file.
10、 根据权利要求 1所述的一种面向过程的开放型的电子商务系统, 其特征在于, 还包括支付模块, 用于对要求 1〜9 中所述的两方交易或 / 和多方交易进行两方支付或 /和多方支付, 所述支付在每个交易阶段的节 点时间或 /和交易结束时间或 /和交易约定的其他时间, 依据交易约定和 各方对交易约定完成情况的确认, 向交易的所有各方进行交易相关款项 的支付或相关汇划。 10. A process-oriented open e-commerce system according to claim 1, It is characterized in that it also includes a payment module for performing two-party payment or/and multi-party payment for the two-party transaction or/and multi-party transaction described in requirements 1 to 9, and the payment is performed at the node time of each transaction stage or /And the transaction closing time or/and other times agreed in the transaction, based on the transaction agreement and the confirmation of the completion of the transaction agreement by all parties, payment or related transfers of transaction-related funds will be made to all parties to the transaction.
11、 一种基于多种分类评价指标的统计而对商品进行分类选优的电 子商务系统, 其特征在于, 包括一个评价指标预设模块, 该模块根据不 同的行业或 /和商品类别, 对其交易预设一个或一个以上的分类评价指 标, 供交易方对所述交易内容和细节或 /和交易服务人员或 /和代替所述 交易方进行交易操作的交易相关人员进行分类评价, 还包括一个对所述 分类评价进行统计的评价统计模块, 该模块根据所述分类评价指标进行 分类统计和排序, 以帮助用户选择最佳商品或 /和进一步形成该商品或 / 和该交易方包括相关人员和 /或代替所述交易方进行交易操作的交易相 关人员的绩效或信用档案。 11. An e-commerce system that classifies and selects products based on the statistics of multiple classification evaluation indicators. It is characterized by including an evaluation indicator preset module that classifies the products according to different industries or/and product categories. The transaction presets one or more classification evaluation indicators for the transaction party to classify and evaluate the transaction content and details or/and transaction service personnel or/and transaction-related personnel who perform transaction operations on behalf of the transaction party, and also includes a An evaluation statistics module that performs statistics on the classification evaluation. This module performs classification statistics and ranking according to the classification evaluation indicators to help the user select the best product or/and further form the product or/and the transaction party, including relevant personnel and /or the performance or credit profile of transaction-related personnel who perform transaction operations on behalf of the said transaction party.
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