WO2014082399A1 - Method and system for management of mobile terminal - Google Patents

Method and system for management of mobile terminal Download PDF

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Publication number
WO2014082399A1
WO2014082399A1 PCT/CN2013/072444 CN2013072444W WO2014082399A1 WO 2014082399 A1 WO2014082399 A1 WO 2014082399A1 CN 2013072444 W CN2013072444 W CN 2013072444W WO 2014082399 A1 WO2014082399 A1 WO 2014082399A1
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mobile terminal
data
server
suspected
time period
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PCT/CN2013/072444
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French (fr)
Chinese (zh)
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刘伟
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北京网秦天下科技有限公司
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Publication of WO2014082399A1 publication Critical patent/WO2014082399A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/70Protecting specific internal or peripheral components, in which the protection of a component leads to protection of the entire computer
    • G06F21/88Detecting or preventing theft or loss
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F2221/00Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/21Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F2221/2143Clearing memory, e.g. to prevent the data from being stolen

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  • Engineering & Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Security & Cryptography (AREA)
  • Software Systems (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephone Function (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Provided in the present invention are a method and system for management of a mobile terminal. The method comprises: a backup and erase step, if the mobile terminal is determined to satisfy set condition 1, then a server-side identifies the mobile terminal as suspected-to-be-lost, backs up data of the mobile terminal to the server-side, and then erase the data of the mobile terminal; and, a clearing step, if the mobile terminal is determined to satisfy set condition 2, then the server-side indentifies the mobile terminal is confirmed-to-be-lost, and clears all of the data of the mobile terminal. By identifying the mobile terminal respectively as suspected-to-be-lost and confirmed-to-be-lost, and by performing different processes on the basis of the type of lost, the present invention allows for convenient and effective management of the mobile terminal, and ensures the security of the data of the mobile terminal.

Description

移动终端管理方法和系统  Mobile terminal management method and system
技术领域  Technical field
本发明属于移动终端技术领域, 尤其涉及一种移动终端管理方法和系统。  The present invention belongs to the technical field of mobile terminals, and in particular, to a mobile terminal management method and system.
背景技术 Background technique
随着智能手机、 平板电脑等移动终端与人们的生活、 工作和学习结合得越 来越紧密, 随之而来的设备管理也不断挑战传统 IT运营管理。在面临移动终端 丟失以及人员流动的情况下, 现有移动终端安全管理技术无法有效地对移动终 端中的数据进行安全、 有效的统一管理。  As mobile terminals such as smartphones and tablets are increasingly integrated with people's lives, work, and learning, the resulting device management continues to challenge traditional IT operations management. In the face of mobile terminal loss and personnel mobility, existing mobile terminal security management technologies cannot effectively and securely and uniformly manage data in mobile terminals.
发明内容 Summary of the invention
有鉴于此, 本发明的目的是提供一种移动终端管理方法和系统, 为移动终 端管理者提供管理方法, 保证数据的安全, 满足安全需要。  In view of this, an object of the present invention is to provide a mobile terminal management method and system, which provides a management method for a mobile terminal manager to ensure data security and meet security requirements.
本发明提供一种移动终端管理方法, 用于包括服务器端和至少一个移动终 端的移动终端管理系统中, 其中, 该方法包括:  The present invention provides a mobile terminal management method, which is used in a mobile terminal management system including a server end and at least one mobile terminal, where the method includes:
备份及擦除步骤, 如果判定移动终端满足设定条件 1 , 则服务器端将所述 移动终端标识为处于疑似丟失状态, 并将所述移动终端中的数据备份到服务器 端, 之后擦除所述移动终端中的数据;  a backup and erasure step, if it is determined that the mobile terminal satisfies the setting condition 1, the server identifies the mobile terminal as being in a suspected lost state, and backs up the data in the mobile terminal to the server, and then erases the Data in the mobile terminal;
清除步骤, 如果判定移动终端满足设定条件 2 , 则服务器端将所述移动终 端标识为处于确认丟失状态, 并清除所述移动终端中的全部数据。  The clearing step, if it is determined that the mobile terminal satisfies the setting condition 2, the server identifies the mobile terminal as being in the confirmed lost state, and clears all data in the mobile terminal.
在本发明的实施例中,设定条件 1可以包括人工挂失为疑似丟失和 /或预定 时间段 1 内移动终端没有主动操作; 设定条件 2可以包括人工挂失为确认丟失 和 /或预定时间段 2内移动终端没有主动操作; 其中,预定时间段 1不长于预定 时间段 2。 在本发明的实施例中, 主动操作可以包括: 解锁、 登录、 上传数据、 下载 数据。 在本发明的一些实施例中, 该方法进一步包括, 如果通过所述移动终端尝 试解锁的错误次数超过预定次数, 对所述移动终端直接启动清除全部数据。 In an embodiment of the present invention, setting condition 1 may include manual loss reporting as a suspected loss and/or no active operation of the mobile terminal within a predetermined time period 1; setting condition 2 may include manual loss reporting to confirm loss and/or predetermined time period 2 The mobile terminal does not actively operate; wherein the predetermined time period 1 is not longer than the predetermined time period 2. In an embodiment of the present invention, the active operations may include: unlocking, logging in, uploading data, and downloading data. In some embodiments of the invention, the method further comprises, if the number of errors attempted to be unlocked by the mobile terminal exceeds a predetermined number of times, directly clearing all data to the mobile terminal.
在本发明的一些实施例中, 该方法还包括: 恢复步骤, 当处于疑似丟失状 态的移动终端主动访问所述服务器端和 /或被人工消除疑似丟失状态,则将所述 服务器端备份的所述移动终端的数据自动恢复到所述移动终端中, 并将所述移 动终端标识为找回 态。  In some embodiments of the present invention, the method further includes: a recovery step of backing up the server side when the mobile terminal in the suspected lost state actively accesses the server and/or manually eliminates the suspected lost state The data of the mobile terminal is automatically restored to the mobile terminal, and the mobile terminal is identified as a retrieved state.
在本发明的一些实施例中, 清除步骤之后, 当移动终端主动操作和 /或人工 消除移动终端的确认丟失状态,移动终端需要重新进行激活才能访问服务器端。  In some embodiments of the present invention, after the clearing step, when the mobile terminal actively operates and/or manually eliminates the confirmed lost state of the mobile terminal, the mobile terminal needs to be reactivated to access the server.
本发明还提供一种移动终端管理系统,包括服务器端和至少一个移动终端, 其特征在于, 该系统包括:  The present invention further provides a mobile terminal management system, including a server end and at least one mobile terminal, wherein the system includes:
备份及擦除模块, 用于如果判定移动终端满足设定条件 1 , 则将所述移动 终端标识为处于疑似丟失状态, 并将所述移动终端中的数据备份到所述服务器 端, 之后擦除所述移动终端中的数据;  a backup and erasure module, configured to identify the mobile terminal as being in a suspected lost state if the mobile terminal is determined to meet the set condition 1, and back up data in the mobile terminal to the server, and then erase Data in the mobile terminal;
清除模块, 用于如果判定移动终端满足设定条件 2 , 则将所述移动终端标 识为处于确认丟失状态, 并清除所述移动终端中的全部数据。  And a clearing module, configured to: if the mobile terminal is determined to meet the set condition 2, identify the mobile terminal as being in a confirmed lost state, and clear all data in the mobile terminal.
在本发明的实施例中,设定条件 1可以包括人工挂失为疑似丟失和 /或预定 时间段 1 内移动终端没有主动操作; 设定条件 2可以包括人工挂失为确认丟失 和 /或预定时间段 2内移动终端没有主动操作; 其中,预定时间段 1不长于预定 时间段 2。  In an embodiment of the present invention, setting condition 1 may include manual loss reporting as a suspected loss and/or no active operation of the mobile terminal within a predetermined time period 1; setting condition 2 may include manual loss reporting to confirm loss and/or predetermined time period 2 The mobile terminal does not actively operate; wherein the predetermined time period 1 is not longer than the predetermined time period 2.
在本发明的实施例中, 主动操作可以包括: 解锁、 登录、 上传数据、 下载 数据。  In an embodiment of the invention, the active operations may include: unlocking, logging in, uploading data, downloading data.
在本发明的一些实施例中, 该系统进一步用于, 如果通过所述移动终端尝 试解锁的错误次数超过预定次数, 对移动终端直接启动清除全部数据。  In some embodiments of the invention, the system is further configured to initiate clearing of all data directly to the mobile terminal if the number of errors that the mobile terminal attempts to unlock exceeds a predetermined number of times.
在本发明的一些实施例中, 该系统还包括恢复模块, 用于当处于疑似丟失 状态的移动终端主动访问服务器端和 /或被人工消除疑似丟失状态,则将服务器 端备份的移动终端的数据自动恢复到移动终端中, 并将移动终端标识为找回状 态。 根据上述的系统, 其中, 清除模块执行操作之后, 当移动终端主动操作和 / 或被人工消除确认丟失状态, 移动终端需要重新进行激活才能访问服务器端。 In some embodiments of the present invention, the system further includes a recovery module, configured to: when the mobile terminal in the suspected lost state actively accesses the server and/or manually eliminates the suspected lost state, the data of the mobile terminal backed up by the server Automatically restore to the mobile terminal and identify the mobile terminal as the retrieval status. According to the above system, after the clearing module performs the operation, when the mobile terminal actively operates and/or is manually eliminated to confirm the lost state, the mobile terminal needs to be reactivated to access the server.
本发明提供的移动终端管理方法和系统, 通过对丟失的移动终端分别标记 为疑似丟失和确认丟失, 并依据不同丟失类别进行不同的处理, 能更方便有效 的管理移动终端, 保证移动终端数据的安全。 The mobile terminal management method and system provided by the present invention can more conveniently and effectively manage the mobile terminal and ensure the data of the mobile terminal by marking the lost mobile terminal as suspected loss and acknowledgment loss, and performing different processing according to different loss categories. Safety.
附图说明 DRAWINGS
为了使本领域普通技术人员理解本发明并付诸于实践, 现在结合附图说明 本发明的示例性实施例。 本领域普通技术人员应当理解, 本发明的教导不应受 到所示实施例的任何形式的限制。 在附图中:  Exemplary embodiments of the present invention will now be described in conjunction with the accompanying drawings in which FIG. Those of ordinary skill in the art will appreciate that the teachings of the present invention should not be limited in any form. In the drawing:
图 1示出了才艮据本发明的移动终端管理方法的流程图;  1 is a flow chart showing a method of managing a mobile terminal according to the present invention;
图 3是根据本发明的移动终端管理系统的框图。 3 is a block diagram of a mobile terminal management system in accordance with the present invention.
具体实施方式 detailed description
为了使本发明实施例的目的、 技术方案和优点更加清楚明白, 下面结合附 图对本发明实施例做进一步详细说明。 应该理解, 本发明的示意性实施例及其 说明用于解释本发明, 但并不作为对本发明的限定。  In order to make the objects, technical solutions and advantages of the embodiments of the present invention more clearly, the embodiments of the present invention are further described in detail below with reference to the accompanying drawings. The illustrative embodiments of the invention and the description thereof are intended to be illustrative of the invention and are not intended to be limiting.
参见图 1 , 示出了才艮据本发明的移动终端管理方法的流程图。 该方法可以 用在包括服务器端和至少一个移动终端的移动终端管理系统中。 该方法具体如 下: Referring to Fig. 1, there is shown a flow chart of a mobile terminal management method according to the present invention. The method can be used in a mobile terminal management system including a server side and at least one mobile terminal. The method is as follows:
步骤 S110, 判断移动终端是否满足设定条件 1 , 如果满足, 则服务器端将 该移动终端的状态标识为疑似丟失,并将该移动终端中的数据备份到服务器端, 之后擦除移动终端中的数据。 在疑似丟失状态下, 移动终端中的相关数据会被 擦除, 比如: 企业数据, 但是其他一些数据不会被擦除; 步骤 S120, 判断移动终端是否满足设定条件 2 , 如果满足, 则服务器端将 该移动终端的状态标识为确认丟失, 并清除移动终端中的全部数据。 在本发明 的一些实施例中, 取决于预先设置, 服务器端可以先将移动终端中的部分或者 全部数据备份到服务器然后再清除移动终端的全部数据, 或者可以在不备份的 情况下直接清除移动终端中的全部数据。 Step S110, determining whether the mobile terminal satisfies the setting condition 1. If yes, the server identifies the state of the mobile terminal as a suspected loss, and backs up the data in the mobile terminal to the server, and then erases the mobile terminal. data. In the suspected lost state, the relevant data in the mobile terminal will be erased, such as: enterprise data, but other data will not be erased; Step S120: Determine whether the mobile terminal satisfies the setting condition 2. If yes, the server identifies the status of the mobile terminal as confirming loss, and clears all data in the mobile terminal. In some embodiments of the present invention, depending on the preset, the server may first back up some or all of the data in the mobile terminal to the server and then clear all the data of the mobile terminal, or may directly clear the mobile without backing up. All data in the terminal.
在使用本发明方法进行移动终端管理之前, 需要每个移动终端与用户 ID 或邮件地址等绑定, 并注册到服务器端。 移动终端和服务器进行通讯的方式包 括但不限于互联网、 3G网络等。 Before using the method of the present invention for mobile terminal management, each mobile terminal needs to be bound with a user ID or an email address, and registered to the server. The manner in which the mobile terminal communicates with the server includes, but is not limited to, the Internet, a 3G network, and the like.
该方法具体流程如下:  The specific process of this method is as follows:
步骤 S210, 服务器端判断移动终端是否满足设定条件 1。  Step S210, the server determines whether the mobile terminal satisfies the setting condition 1.
其中, 设定条件 1可以包括用户对移动终端进行人工挂失为疑似丟失, 或 是预定时间段 1 内移动终端没有主动操作。 该主动操作包括但不限于, 解锁、 登录、 上传数据、 下载数据。 比如, 如果移动终端在 24小时内没有上传任何数 据到服务器端, 则服务器端将认定该移动终端为疑似丟失, 并对其进行标识。  The setting condition 1 may include the user manually reporting the mobile terminal as a suspected loss, or the mobile terminal does not actively operate within the predetermined time period 1. The active operations include, but are not limited to, unlocking, logging in, uploading data, and downloading data. For example, if the mobile terminal does not upload any data to the server within 24 hours, the server will determine that the mobile terminal is suspected to be lost and identify it.
如果在步骤 S210中判定满足设定条件 1 , 则在步骤 S220中, 服务器端将 移动终端的状态标识为疑似丟失。该情况下,服务器端还可以在步骤 S230中对 移动终端的数据进行备份,以及在步骤 S240中将备份过的数据从移动终端中擦 除。  If it is determined in step S210 that the setting condition 1 is satisfied, then in step S220, the server side identifies the state of the mobile terminal as a suspected loss. In this case, the server may also back up the data of the mobile terminal in step S230, and erase the backed up data from the mobile terminal in step S240.
本发明实施例中, 备份的数据将被保存在服务器端上与移动终端相关联的 账户文件下。 如果移动终端的全部数据已经都保存在服务器端, 可以不进行数 据备份操作。  In the embodiment of the present invention, the backed up data will be saved under the account file associated with the mobile terminal on the server side. If all data of the mobile terminal has been saved on the server side, no data backup operation can be performed.
在疑似丟失状态下, 移动终端中的相关数据会被擦除, 比如: 企业数据, 但是其他一些数据不会被擦除。  In the suspected lost state, the relevant data in the mobile terminal will be erased, such as: enterprise data, but other data will not be erased.
在疑似丟失状态下, 如果服务器端接收到移动终端的主动访问, 或用户人 工消除移动终端的疑似丟失(步骤 S250 ), 则服务器端将备份过的数据自动恢 复到原移动终端中, 服务器端将移动终端的状态标识为找回 (步骤 S260 )。 步骤 S270 , 服务器端判断移动终端是否满足设定条件 2。 在本实施例中, 步骤 S270是在移动设备被标识为疑似丟失的状态下执行的。然而本发明不限于 此。 在另一些实施例中, 步骤 S270和步骤 S210可以并行地执行。 是预定时间段 2内移动终端没有主动操作, 该主动操作包括但不限于, 解锁、 登录、 上传数据、 下载数据, 比如, 移动终端在 3天内没有上传任何数据到服 务器端, 服务器端将认定该移动终端为确认丟失, 并对其进行标识。 这里所用 的预定时间段 2比步骤 S210中的预定时间段 1时间要长。预定时间段 1和预定 时间段 1可以由用户或是服务器端进行配置。 In the suspected lost state, if the server receives the active access of the mobile terminal, or the user manually eliminates the suspected loss of the mobile terminal (step S250), the server automatically restores the backed up data. In the original mobile terminal, the server identifies the status of the mobile terminal as a retrieval (step S260). Step S270, the server determines whether the mobile terminal satisfies the setting condition 2. In the present embodiment, step S270 is performed in a state where the mobile device is identified as suspected to be lost. However, the invention is not limited thereto. In other embodiments, step S270 and step S210 can be performed in parallel. The mobile terminal does not actively operate in the predetermined time period 2, and the active operation includes, but is not limited to, unlocking, logging in, uploading data, and downloading data. For example, the mobile terminal does not upload any data to the server within 3 days, and the server end determines the The mobile terminal confirms the loss and identifies it. The predetermined time period 2 used here is longer than the predetermined time period 1 in step S210. The predetermined time period 1 and the predetermined time period 1 can be configured by the user or the server.
如果在步骤 S270中判定满足设定条件 2 , 则在步骤 S280中, 服务器端将 移动终端的状态标识为确认丟失。 该情况下, 服务器端可以清除移动终端中的 全部数据(步骤 S290 )。  If it is determined in step S270 that the setting condition 2 is satisfied, then in step S280, the server side identifies the state of the mobile terminal as confirming the loss. In this case, the server side can clear all the data in the mobile terminal (step S290).
在一些实施例中, 如果用户通过移动终端尝试输入密码解锁, 错误次数超 过预定次数, 比如: 预定次数为 3次, 则服务器端直接启动清除移动终端全部 数据的操作。  In some embodiments, if the user attempts to enter the password to unlock through the mobile terminal, the number of errors exceeds a predetermined number of times, for example, the predetermined number of times is three, and the server directly starts the operation of clearing all the data of the mobile terminal.
本发明的实施例中, 在服务器端对移动终端进行全部数据清除的方式包括 但不限于自动格式化, 在清除数据之后, 当移动终端重新主动操作, 或用户人 工消除移动终端的确认丟失, 移动终端需要重新进行激活才能访问服务器端。  In the embodiment of the present invention, the manner of performing all data clearing on the mobile terminal to the mobile terminal includes, but is not limited to, automatic formatting. After the data is cleared, when the mobile terminal re-actively operates, or the user manually eliminates the confirmation loss of the mobile terminal, the mobile The terminal needs to be reactivated to access the server.
一般情况下, 当移动终端在疑似丟失的状态下, 通过移动终端主动访问服 务器端或用户人工消除移动终端的疑似丟失状态, 可以将服务器端备份的数据 自动恢复到原移动终端中。 但是在移动终端被确认丟失后, 移动终端中的数据 一旦被清除则通常无法再恢复。 参见图 3 , 示出了根据本发明实施例的移动终端管理系统的框图。 该系统 包括月良务器端 31 0和至少一个移动终端 320-i , 其中 i=l , '··, η。 本实施例中, η表示移动终端的数量, 其中 η可以是任意非零整数。 服务器端 310包括: 备 份及擦除模块 311 , 用于在判断移动终端 320-i满足设定条件 1的情况下, 将 移动终端 320-i标识为疑似丟失, 并将移动终端 320-i的数据备份到服务器端 310,之后擦除移动终端 320-n的数据;清除模块 312 ,用于在判断移动终端 320-i 满足设定条件 2的情况下, 将移动终端 320-i标识为确认丟失, 并清除移动终 端 320-n的全部数据。 In general, when the mobile terminal actively contacts the server or the user manually eliminates the suspected lost state of the mobile terminal in a state of suspected loss, the data backed up by the server can be automatically restored to the original mobile terminal. However, after the mobile terminal is confirmed to be lost, the data in the mobile terminal cannot be recovered once it is cleared. Referring to Figure 3, a block diagram of a mobile terminal management system in accordance with an embodiment of the present invention is shown. The system includes a server end 31 0 and at least one mobile terminal 320-i, where i = l , '··, η. In this embodiment, η represents the number of mobile terminals, where η can be any non-zero integer. The server 310 includes: And the erasing module 311, configured to identify the mobile terminal 320-i as suspected to be lost, and back up the data of the mobile terminal 320-i to the server 310, if it is determined that the mobile terminal 320-i satisfies the setting condition 1. Then, the data of the mobile terminal 320-n is erased; the clearing module 312 is configured to identify the mobile terminal 320-i as confirming the loss and clear the mobile terminal 320 if it is determined that the mobile terminal 320-i satisfies the setting condition 2. -n all data.
其中, 设定条件 1可以包括用户对移动终端 320-i进行人工挂失为疑似丟 失, 或是预定时间段 1内移动终端 320-n没有主动操作。 该主动操作包括但不 限于, 解锁、 登录、 上传数据、 下载数据, 比如, 移动终端 320-i在 24小时内 没有上传任何数据到服务器端 310 , 服务器端 310将认定该移动终端 320-i为 疑似丟失, 并对其进行标识。 设定条件 2可以包括用户对移动终端 320-i进行 人工挂失为确认丟失, 或是预定时间段 2内移动终端 320-i没有主动操作, 比 如,移动终端 320-i在 3天内没有上传任何数据到服务器端 310 ,服务器端 310 将认定该移动终端 320-i为确认丟失, 并对其进行标识。 这里所用的预定时间 段 2比预定时间段 1时间要长。 预定时间段 2和预定时间段 1可以由用户或是 服务器端 310进行配置。  The setting condition 1 may include the user manually reporting the mobile terminal 320-i as a suspected loss, or the mobile terminal 320-n does not actively operate within the predetermined time period 1. The active operation includes, but is not limited to, unlocking, logging in, uploading data, downloading data. For example, the mobile terminal 320-i does not upload any data to the server terminal 310 within 24 hours, and the server terminal 310 will recognize the mobile terminal 320-i as Suspected to be lost and identified. The setting condition 2 may include the user manually reporting the mobile terminal 320-i as a loss of confirmation, or the mobile terminal 320-i does not actively operate within the predetermined time period 2, for example, the mobile terminal 320-i does not upload any data within 3 days. To the server 310, the server 310 will recognize the mobile terminal 320-i as acknowledging the loss and identifying it. The predetermined time period 2 used here is longer than the predetermined time period 1 time. The predetermined time period 2 and the predetermined time period 1 can be configured by the user or the server side 310.
服务器端 310进一步用于, 如果用户通过移动终端 320-i尝试输入密码解 锁, 错误次数超过预定次数, 比如: 预定次数为 3次, 则对移动终端 320-n直 接启动清除全部数据。  The server 310 is further configured to: if the user attempts to input a password unlock through the mobile terminal 320-i, the number of errors exceeds a predetermined number of times, for example, the predetermined number of times is three times, and the mobile terminal 320-n directly initiates clearing all data.
服务器端 310还包括: 恢复模块 313 , 用于当处于疑似丟失状态的移动终 端 320-i主动访问服务器端 310或是人工消除疑似丟失的情况下, 将服务器端 备份过的数据自动恢复到原移动终端 320-i中, 并将移动终端 320-i标识为找 回。  The server 310 further includes: a recovery module 313, configured to automatically restore the data backed up by the server to the original mobile when the mobile terminal 320-i in the suspected lost state actively accesses the server 310 or manually eliminates the suspected loss. In the terminal 320-i, the mobile terminal 320-i is identified as a retrieval.
本发明的实施例中, 在服务器端 310对移动终端 320-i进行全部数据清除 的方式包括但不限于自动格式化, 在清除数据之后, 当移动终端 320-i重新主 动操作, 或用户人工消除移动终端 320-i的确认丟失, 移动终端 320-i需要重 新进行激活才能访问服务器端 310。 以上所述的具体实施例, 对本发明的目的、 技术方案和有益效果进行了进 一步详细说明, 所应理解的是, 以上所述仅为本发明的具体实施例而已, 并不 用于限定本发明的保护范围,凡在本发明的精神和原则之内,所做的任何修改、 等同替换、 改进等, 均应包含在本发明的保护范围之内。 In the embodiment of the present invention, the manner in which the server 310 performs all data clearing on the mobile terminal 320-i includes, but is not limited to, automatic formatting. After the data is cleared, when the mobile terminal 320-i re-actively operates, or the user manually eliminates The confirmation of the mobile terminal 320-i is lost, and the mobile terminal 320-i needs to be reactivated to access the server 310. The above described specific embodiments of the present invention are further described in detail, and are intended to be illustrative of the embodiments of the present invention. All modifications, equivalents, improvements, etc., made within the spirit and scope of the invention are intended to be included within the scope of the invention.

Claims

权 利 要求 书 Claim
1、一种移动终端管理方法,用于包括 ^良务器端和至少一个移动终端的移动 终端管理系统中, 其特征在于, 所述方法包括: A mobile terminal management method, comprising: a mobile terminal management system comprising: a server terminal and at least one mobile terminal, wherein the method comprises:
备份及擦除步骤, 如果判定移动终端满足设定条件 1 , 则服务器端将所述 移动终端标识为处于疑似丟失状态, 并将所述移动终端中的数据备份到服务器 端, 之后擦除所述移动终端中的数据;  a backup and erasure step, if it is determined that the mobile terminal satisfies the setting condition 1, the server identifies the mobile terminal as being in a suspected lost state, and backs up the data in the mobile terminal to the server, and then erases the Data in the mobile terminal;
清除步骤, 如果判定移动终端满足设定条件 2 , 则服务器端将所述移动终 端标识为处于确认丟失状态, 并清除所述移动终端中的全部数据。  The clearing step, if it is determined that the mobile terminal satisfies the setting condition 2, the server identifies the mobile terminal as being in the confirmed lost state, and clears all data in the mobile terminal.
2、 根据权利要求 1所述的方法, 其特征在于, 2. The method of claim 1 wherein
所述设定条件 1包括人工挂失为疑似丟失和 /或预定时间段 1内所述移动终 端没有主动操作;  The setting condition 1 includes manual loss reporting as a suspected loss and/or no active operation of the mobile terminal within a predetermined time period 1;
所述设定条件 2包括人工挂失为确认丟失和 /或预定时间段 2内所述移动终 端没有主动操作;  The setting condition 2 includes manual loss reporting to confirm loss and/or the mobile terminal does not actively operate within the predetermined time period 2;
其中, 所述预定时间段 1不长于预定时间段 2。  The predetermined time period 1 is not longer than the predetermined time period 2.
3、 根据权利要求 2所述的方法, 其特征在于, 所述主动操作包括: 解锁、 登录、 上传数据、 和 /或下载数据。  3. The method according to claim 2, wherein the active operation comprises: unlocking, logging in, uploading data, and/or downloading data.
4、根据权利要求 1-3中任一项所述的方法, 其特征在于, 所述清除步骤进 一步包括: 如果通过所述移动终端尝试解锁的错误次数超过预定次数, 对所述 移动终端直接启动清除全部数据。 The method according to any one of claims 1 to 3, wherein the clearing step further comprises: directly starting the mobile terminal if an error number of attempts to unlock by the mobile terminal exceeds a predetermined number of times Clear all data.
5、 根据权利要求 1所述的方法, 其特征在于, 所述方法还包括, 恢复步骤,当处于疑似丟失状态的移动终端主动访问所述服务器端和 /或被 人工消除疑似丟失状态, 则将所述服务器端备份的所述移动终端的数据自动恢 复到所述移动终端中, 并将所述移动终端标识为找回状态。 5. The method according to claim 1, wherein the method further comprises: a recovery step, when the mobile terminal in the suspected lost state actively accesses the server and/or is manually eliminated from the suspected lost state, The data of the mobile terminal backed up by the server is automatically restored. Re-entering the mobile terminal and identifying the mobile terminal as a retrieving state.
6、根据权利要求 1所述的方法, 其特征在于, 当处于确认丟失状态的移动 终端主动操作和 /或被人工消除确认丟失状态,所述移动终端需要重新进行激活 才能访问所述 Λ良务器端。 The method according to claim 1, wherein when the mobile terminal in the confirmed lost state actively operates and/or is manually eliminated to confirm the lost state, the mobile terminal needs to be reactivated to access the service. End.
7、 一种移动终端管理系统, 包括服务器端和至少一个移动终端, 其特征在 于, 所述系统包括: A mobile terminal management system, comprising a server end and at least one mobile terminal, wherein the system comprises:
备份及擦除模块, 用于如果判定移动终端满足设定条件 1 , 则将所述移动 终端标识为处于疑似丟失状态, 并将所述移动终端中的数据备份到所述服务器 端, 之后擦除所述移动终端中的数据;  a backup and erasure module, configured to identify the mobile terminal as being in a suspected lost state if the mobile terminal is determined to meet the set condition 1, and back up data in the mobile terminal to the server, and then erase Data in the mobile terminal;
清除模块, 用于如果判定移动终端满足设定条件 2 , 则将所述移动终端标 识为处于确认丟失状态, 并清除所述移动终端中的全部数据。  And a clearing module, configured to: if the mobile terminal is determined to meet the set condition 2, identify the mobile terminal as being in a confirmed lost state, and clear all data in the mobile terminal.
8、 根据权利要求 7所述的系统, 其特征在于, 8. The system of claim 7 wherein:
所述设定条件 1包括人工挂失为疑似丟失和 /或预定时间段 1内所述移动终 端没有主动操作;  The setting condition 1 includes manual loss reporting as a suspected loss and/or no active operation of the mobile terminal within a predetermined time period 1;
所述设定条件 2包括人工挂失为确认丟失和 /或预定时间段 2内所述移动终 端没有主动操作;  The setting condition 2 includes manual loss reporting to confirm loss and/or the mobile terminal does not actively operate within the predetermined time period 2;
其中, 所述预定时间段 1不长于预定时间段 2。  The predetermined time period 1 is not longer than the predetermined time period 2.
9、 根据权利要求 8所述的系统, 其特征在于, 所述主动操作包括: 解锁、 登录、 上传数据、 和 /或下载数据。  9. The system of claim 8, wherein the active operation comprises: unlocking, logging in, uploading data, and/or downloading data.
10、 根据权利要求 7-9中任一项所述的系统, 其特征在于, 所述清除模块 进一步用于, 如果通过所述移动终端尝试解锁的错误次数超过预定次数, 对所 述移动终端直接启动清除全部数据。 The system according to any one of claims 7 to 9, wherein the clearing module is further configured to directly apply to the mobile terminal if the number of errors attempted to be unlocked by the mobile terminal exceeds a predetermined number of times Start clearing all data.
11、 根据权利要求 7所述的系统, 其特征在于, 所述系统还包括, 恢复模块,用于当处于疑似丟失状态的移动终端主动访问所述服务器端和 / 或被人工消除疑似丟失状态, 则将服务器端备份的所述移动终端的数据自动恢 复到所述移动终端中, 并将所述移动终端标识为找回状态。 The system according to claim 7, wherein the system further comprises: a recovery module, configured to: when the mobile terminal in a suspected lost state actively accesses the server end and/or is manually eliminated from the suspected lost state, Then, the data of the mobile terminal backed up by the server is automatically restored to the mobile terminal, and the mobile terminal is identified as a retrieval state.
12、 根据权利要求 7所述的系统, 其特征在于, 当处于确认丟失状态的移 动终端主动操作和 /或被人工消除确认丟失状态,所述移动终端需要重新进行激 活才能访问所述服务器端。 The system according to claim 7, characterized in that, when the mobile terminal in the confirmed lost state actively operates and/or is manually eliminated to confirm the lost state, the mobile terminal needs to be reactivated to access the server.
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