WO2014041623A1 - Système de distribution d'interface utilisateur d'installation - Google Patents

Système de distribution d'interface utilisateur d'installation Download PDF

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Publication number
WO2014041623A1
WO2014041623A1 PCT/JP2012/073277 JP2012073277W WO2014041623A1 WO 2014041623 A1 WO2014041623 A1 WO 2014041623A1 JP 2012073277 W JP2012073277 W JP 2012073277W WO 2014041623 A1 WO2014041623 A1 WO 2014041623A1
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WIPO (PCT)
Prior art keywords
facility
user interface
mobile terminal
area
distribution system
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Application number
PCT/JP2012/073277
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English (en)
Japanese (ja)
Inventor
桂一 廣木
森田　豊久
Original Assignee
株式会社日立システムズ
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 株式会社日立システムズ filed Critical 株式会社日立システムズ
Priority to PCT/JP2012/073277 priority Critical patent/WO2014041623A1/fr
Priority to SG11201501861VA priority patent/SG11201501861VA/en
Priority to JP2014535273A priority patent/JPWO2014041623A1/ja
Publication of WO2014041623A1 publication Critical patent/WO2014041623A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to information processing technology.
  • the present invention relates to a technology that provides a user interface (UI), a function, and service processing for use to a user of a facility or device in the real world.
  • UI user interface
  • the present invention relates to a service providing method using a graphical user interface (GUI) in a user's mobile terminal.
  • GUI graphical user interface
  • portable terminals portable information processing terminal devices
  • input / output devices input / output means, UI
  • smartphones and tablet PCs equipped with a touch panel (touch display) capable of configuring a GUI are often used.
  • a system that provides services etc. using the UI of a dedicated mobile terminal has come out.
  • a GUI-based service having an interactive property utilizing an image, a moving image, a sound, or the like is provided.
  • an individual guidance system (guide system) in a museum or the like, and an order system using a touch panel menu table in a store such as an izakaya are seen.
  • Patent Document 1 Japanese Patent Application Laid-Open No. 2005-316851
  • Patent Document 2 Japanese Patent Application Laid-Open No. 11-318680
  • Patent Document 1 (“Guide System”, etc.) describes a guide system that allows museum visitors to visit while discovering the relationship between different exhibits and works of art. . Patent Document 1 describes that a guide information generation device outputs information on exhibits to a user's mobile terminal.
  • Patent Document 2 (“Order System”) describes an order system in which customers can easily order without being directly involved with store staff, and can also automate settlement.
  • Patent Document 2 an order system using a touch panel in a restaurant is described. It is described that when the order side (customer) inputs the order data, it is transferred to the display / confirmation means and accounting means of the receiver side (store).
  • Patent Document 3 (“portable information terminal” or the like) describes a portable information terminal that can exchange software that can be used at a current position and an adjacent position.
  • JP 2005-316851 A Japanese Patent Laid-Open No. 11-318680 JP 2005-86426 A
  • a dedicated terminal cannot be introduced in a facility with a large number of users or a facility with a short usage time per user.
  • facilities such as elevators and trains
  • facilities that can provide services using dedicated mobile terminals are limited.
  • the main object of the present invention is to provide services for use of facilities and the like by using a user's mobile terminal (its UI) in various facilities and the like. It is to realize a costly system. In particular, it is not necessary for the facility operator to introduce and maintain a dedicated device, etc., and maintenance costs can be reduced, thereby realizing a low-cost system. As a result, the number of scenes (targets) in which the above services can be used, including facilities that could not provide the above services due to cost, etc., will be increased, and the convenience on the user side will be realized. .
  • a representative form of the present invention is a facility UI distribution system or the like that provides a service for using a facility user to the facility or the equipment in the facility. It has the structure shown in above.
  • This system distributes a program for configuring a UI (in other words, a program for adding a function) (service software) for providing a service for using a facility to a user's mobile terminal.
  • a program for configuring a UI in other words, a program for adding a function
  • service software for providing a service for using a facility to a user's mobile terminal.
  • the distribution device is related to a user's mobile terminal, a communication unit that communicates with a facility or facility equipment or a facility operator, a predetermined area associated with the facility or facility equipment, and the area.
  • a management unit that stores and manages the program, an area determination unit that determines whether or not the user's portable terminal exists in the area, a distribution unit that distributes the program to the user's portable terminal that exists in the area, Receives information issued in response to a user's operation on a UI configured by a program executed on the user's mobile terminal, and provides information to the facility operator or facility equipment related to the program
  • a service providing unit that notifies
  • the service providing unit receives information on a service request issued in response to a user's operation on a UI configured by a program executed on the user's mobile terminal, and is associated with the program
  • the service request information or the predetermined information associated with the service request is sent to the operator or the equipment in the facility, and the response information to the service request is sent to the mobile terminal program, Output to UI.
  • the distribution device includes an invalidation unit that invalidates a function added by a UI configured by a program distributed to a mobile terminal, and the invalidation unit includes a user's mobile terminal in the area. If it does not exist, a process of invalidating the program of the portable terminal is performed.
  • a service for using the facility can be provided.
  • a costly system can be realized.
  • FIG. 2 is a diagram illustrating a functional block configuration example of a system according to Embodiment 1.
  • FIG. FIG. 3 is a diagram illustrating an operation of the system according to the first embodiment. It is a figure which shows the structure of the whole system of Embodiment 2 of this invention.
  • 6 is a diagram illustrating a configuration example of a facility (bus) / area of a system according to a second embodiment.
  • FIG. 10 is a diagram illustrating a processing flow of the area management apparatus according to the second embodiment. It is a figure which shows the processing flow of the SSW delivery apparatus of Embodiment 2.
  • FIG. FIG. 10 is a diagram illustrating a processing flow of the service providing apparatus according to the second embodiment.
  • 6 is a diagram illustrating a GUI example by SSW of the mobile terminal of Embodiment 2.
  • FIG. It is a figure which shows the structure of the whole system of Embodiment 3 of this invention.
  • 10 is a diagram illustrating a GUI example by a first SSW of the mobile terminal according to Embodiment 3.
  • FIG. FIG. 10 is a diagram illustrating a GUI example by a second SSW of the mobile terminal according to the third embodiment. It is a figure which shows the structure of the whole system of Embodiment 4 of this invention.
  • FIG. 11 is a diagram illustrating a GUI example by a first SSW of the mobile terminal according to the fourth embodiment.
  • FIG. 10 is a diagram illustrating a GUI example by a second SSW of the mobile terminal according to the fourth embodiment.
  • the system of the present embodiment uses the mobile terminal 200 of the user U having a GUI function (for example, a touch display) for the facility 300 in the real world. Then, a UI (GUI) and a service for using the facility 300 are provided. The user U enters and leaves the facility 300 and receives the service of the facility 300 and the like. An area (facility usable area) is set according to the facility 300 (site, etc.). This system (facility UI distribution apparatus 100) determines (detects) the mobile terminal 200 of the user (U) existing in an area (facility usable area) associated with the facility 300.
  • a UI for example, a touch display
  • the system distributes service software (abbreviated as SSW), which is a predetermined program, corresponding to the area (facility 300) to the mobile terminal 200 in the area.
  • SSW is a program for configuring a predetermined GUI for using the facility 300 on the mobile terminal 200 (in other words, adding a predetermined function).
  • SSW data (D0) corresponding to the service of the facility 300 is managed.
  • the SSW is automatically distributed to the mobile terminal 200, and the GUI (facility UI 600) is configured and displayed by executing the SSW 500 on the mobile terminal 200.
  • the user U can input, through the facility UI 600, a request for receiving the service of the facility 300, an operation for using a device (facility device 310) in the facility 300, and the like.
  • the input operation of the user U at the facility UI 600 is performed by the predetermined operator (P) of the facility 300 and the facility equipment 310 through the processing of the SSW 500 of the portable terminal 200 and the processing of the present system (facility UI distribution device 100). To be notified. Thereby, the user U can receive the service of the facility 300 and the like.
  • the SSW 500 (facility UI 600) is automatically invalidated.
  • the facility UI distribution apparatus 100 is installed in the facility 300, for example.
  • the facility 300 does not need to introduce a dedicated terminal or the like and distribute it to the user U, and can realize a system service or the like at a low cost.
  • the user U does not need to manage the SSW and the convenience of using the facility 300 can be obtained.
  • the system (facility UI distribution system for portable terminals) according to the first embodiment of the present invention will be described with reference to FIGS.
  • the first embodiment shows a basic configuration for an arbitrary facility 300 (a predetermined facility based on a contract) in the real world.
  • configurations applied to a specific facility 300 are shown.
  • FIG. 1 shows a configuration of a system (facility UI distribution system for mobile terminals) according to the first embodiment.
  • This system has a configuration including a facility UI distribution device 100, a mobile terminal 200 of the user U, and a facility (facility and area) 300.
  • This system (facility UI distribution apparatus 100) is installed in the facility 300 by the facility operator P, for example.
  • the mobile terminal 200 is an information processing terminal device having a common standard that is generally distributed, such as a smartphone or a tablet PC, owned by the user U.
  • the facility and area 300 is an arbitrary facility (predetermined facility based on a contract or the like) and an area (facility usable area) related thereto, and includes a facility operator (P) and facility equipment 310.
  • the facility operator P is a person corresponding to the facility 300, for example, a person who is in the facility 300 and provides a service, or a person who is not in the facility 300 but manages the service of the facility 300 or the like.
  • the facility device 310 is a device corresponding to the facility 300, and performs a specific service provision or mechanical operation.
  • the facility UI distribution device 100 includes an area determination unit 1, an SSW distribution unit (function addition unit) 2, a service providing unit (facility notification unit) 3, a communication unit 4, a management unit 5, an invalidation unit 6, and the like.
  • the communication unit 4 performs communication processing with the mobile terminal 200 and the facility 300 using a predetermined standard (for example, wireless, Web, etc.). Communication address information for the communication is set by the management unit 5.
  • the management unit 5 stores and manages information such as association between facilities and areas, association between facilities (areas) and SSW (functions), SSW data (D0), and the like.
  • the area determination unit 1 determines whether the mobile terminal 200 of the user U is in (enters) the facility 300 (area) and does not (exit).
  • the area determination unit 1 detects the ID (mobile terminal ID) and position of the mobile terminal 200, for example.
  • the SSW distribution unit (function addition unit) 2 sets the facility (area) 300 to the facility (area) 300.
  • the associated SSW (D0) is distributed to the mobile terminal 200.
  • the SSW 500 is executed, and a predetermined facility UI (function) 600 is configured (added).
  • a confirmation / approval operation by the user U may be interposed before the execution of the SSW 500.
  • SSW 500 By executing SSW 500, for example, the corresponding GUI information is displayed on the screen of the touch display of the mobile terminal 200.
  • the user U can perform a predetermined operation corresponding to a predetermined function in the facility UI 600 (for example, a touch input operation of a button requesting a predetermined facility service).
  • a predetermined operation for example, a touch input operation of a button requesting a predetermined facility service.
  • processing is performed in the SSW 500 according to the operation, and communication from the SSW 500 to the service providing unit 3 is performed, and information such as a service request corresponding to the operation / processing is transmitted. Is done.
  • the service providing unit 3 receives and receives information such as the service request from the SSW 500 of the mobile terminal 200.
  • the service providing unit 3 receives at least one of the information such as the received service request and the information generated from the system (the service providing unit 3) corresponding to the information, such as the request to the facility 300.
  • the facility 300 (facility operator P or facility device 310) is notified.
  • the facility operator P or the facility equipment 310 that has received the notification can recognize that there is a service request from the user U (mobile terminal 200), and provides the requested service to the user U. be able to.
  • the service providing unit 3 that has received the service request or the like transmits a response to the service request or the like to the SSW 500 of the mobile terminal 200.
  • the response is, for example, information indicating that the service request has been received and notified to the facility 300.
  • the SSW 500 of the portable terminal 200 may output (display) the response result to the facility UI 600.
  • the response may be transmitted to the SSW 500 of the mobile terminal 200 and output to the facility UI 600.
  • the notification destination (facility operator P, facility equipment 310) when notifying the facility 300 from the service providing unit 3 can be set by the management unit 5.
  • One or more specific facility operators P may be notified, one or more specific facility equipment 310 may be notified, or both of them may be notified simultaneously.
  • the facility operator P for example, it may be notified to a portable terminal possessed by the facility operator P, etc., or information display output or voice output may be performed through another device in the facility.
  • the facility device 310 may be directly connected to the facility device 310 to transmit the notification information.
  • the facility device 310 may be configured to automatically execute a predetermined process (a process corresponding to a service provided by the facility) when the notification information is received. For example, if the request is for a restaurant order, an order reception process is performed.
  • the area determination unit 1 confirms that the mobile terminal 200 is not in the area. ) Is detected and detected.
  • the invalidation unit 6 invalidates the function (facility UI 600) by the SSW 500 of the portable terminal 200.
  • the function (facility UI 600) is invalidated outside the area by performing control to validate the operation of the SSW 500 in the portable terminal 200 only within a predetermined area. .
  • the invalidation means by the invalidation unit 6 may be, for example, deletion or uninstallation of the SSW 500 temporarily stored in the portable terminal 200, or the SSW data in the portable terminal 200 may be left as it is. It may be invalidated by setting usage authority or expiration date. Existing program validation / invalidation techniques may be applied.
  • the management unit 5 not only sets an area corresponding to the facility 300 (its space area), but also circles up to a predetermined distance around the center of some device in the facility 300 (for example, a certain facility device 310). Such a range may be set as an area.
  • the area determination unit 1 determines that the mobile terminal 200 of the user U has entered or exited the area (has approached or moved away from the facility device 310).
  • FIG. 2 shows a more detailed configuration (functional block configuration) of the system of the first embodiment.
  • the system of the first embodiment in FIG. 2 has a configuration including the facility UI distribution apparatus 100, the mobile terminal 200 and the RFID 400 of the user U, and the target facility 300 (P, 310).
  • the facility UI distribution device 100 has an area (facility usable area) management device 10, an SSW distribution device 20, and a service providing device 30. All of the facility UI distribution apparatuses 100 (10, 20, 30) are installed in the facility 300, for example. Alternatively, a configuration in which all or part of the facility UI distribution device 100 (10, 20, 30) is installed outside the facility 300 (such as on a communication network) is also possible.
  • Each device is configured by a computer such as a server, and each unit is configured by software program processing, for example. Each device and each unit may be appropriately separated / integrated.
  • the RFID (medium) 400 may be carried separately from the mobile terminal 200, may be attached / connected to the mobile terminal 200, or may be built in the mobile terminal 200 itself.
  • the RFID 400 stores information such as the mobile terminal ID of the mobile terminal 200 in the storage unit 401.
  • the mobile terminal ID (terminal ID) is information such as symbols and numbers that can uniquely identify the mobile terminal 200 of each individual user U.
  • the terminal ID may be, for example, a telephone number, a mail address, or another communication address. In this system, the terminal ID functions as a communication address, and communication (establishment of communication connection, etc.) can be made to the mobile terminal 200 having the terminal ID by designating the terminal ID.
  • the mobile terminal 200 has a basic function 210 (including OS, GUI function, etc.) originally provided, an SSW 500 distributed and executed by the present system, and a facility UI 600 that is a UI (function) configured by the SSW 500.
  • the basic function 210 includes a control unit 201, a storage unit 202, a communication unit 203, an input / output I / F (interface) unit 204, an input / output device 205, and the like.
  • the control unit 201 includes a CPU and the like, and the storage unit 202 includes a ROM, a RAM, and the like.
  • the communication unit 203 is an interface unit that can communicate wirelessly with the facility UI distribution apparatus 100 side.
  • the input / output I / F unit 204 is an interface unit of the input / output device 205 and is a component of the GUI function.
  • the input / output device 205 includes an input device such as a key and an input / output device such as a touch display.
  • the area management device 10 includes a communication unit 11, an ID detection unit 12, an ID list transmission unit 13, and the like.
  • the communication unit 11 performs processing for communicating with the SSW distribution device 20 and the like.
  • the ID detection unit 12 performs a process of detecting the terminal ID of the mobile terminal 200 (RFID 400) entering / exiting the area (corresponding to the area determination unit 1 in FIG. 1 and the RFID reader 14 in FIG. 3).
  • the ID list transmission unit 13 performs a process of transmitting (notifying) to the SSW distribution device 20 a list of terminal IDs of the mobile terminals 200 in the area (facility 300) (list of terminal IDs that have entered and exited).
  • the SSW distribution device 20 includes a communication unit 21, a terminal communication unit 22, an SSW storage unit 23, an ID list reception unit 24, an SSW distribution unit 25, and the like.
  • the communication unit 21 performs processing for communicating with the area management device 10 and the like.
  • the terminal communication unit 22 performs processing for communicating with the mobile terminal 200.
  • the SSW storage unit 23 stores SSW data (D0) and the like in advance.
  • the ID list receiving unit 24 performs a process of receiving a list of terminal IDs from the ID list transmitting unit 13 of the area management device 20.
  • the SSW distribution unit 25 performs a process of distributing SSW data (D0) to the mobile terminal 200 in the area.
  • the service providing apparatus 30 includes a communication unit 31, a terminal communication unit 32, an SSW information distribution unit 33, a facility notification unit 34, and the like.
  • the communication unit 31 performs processing for communicating with the SSW distribution device 20 and the like.
  • the terminal communication unit 32 performs processing for communicating with the mobile terminal 200.
  • the SSW information distribution unit 33 communicates with the SSW 500, receives and receives information such as a service request from the SSW 500, and transmits a response to the SSW 500.
  • the facility notification unit 34 performs processing for notifying the facility 300 of information as described above.
  • the service providing device 30 (SSW information distribution unit 33) may be regarded as a server program when the SSW 500 is regarded as a client program.
  • the area management device 10 manages the relationship between the facility 300 and the area, detects the terminal ID of the mobile terminal 200 when the mobile terminal 20 enters or exits the area, and notifies the SSW distribution device 20 of the terminal ID.
  • the SSW distribution device 10 receives the list of portable terminal IDs notified from the area management device 10 and distributes the SSW to the portable terminals 200 located in the area.
  • the service providing apparatus 30 receives a service request from the SSW 500 (facility UI 600) of the mobile terminal 200, the service providing apparatus 30 notifies the request to the facility 300 (P, 310) and responds to the SSW 500 of the mobile terminal 200 accordingly.
  • Distribute information such as. In the notification, information such as the terminal ID of the portable terminal 200 that has transmitted the request may be notified together.
  • FIG. 3 shows the operation of the system of the first embodiment.
  • the area management apparatus 10 includes an RFID reader 14 corresponding to the ID detection unit 12 and an ID list storage unit 15 that stores the above-described ID list (D3).
  • the portable terminal ID (402) in the adjacent RFID 400 can be read by the RFID reader 14.
  • the ID list storage unit 15 stores an ID list (D3) that is a list of in-area terminal IDs.
  • the ID detection unit 12 stores a terminal ID in the ID list storage unit 15, and the ID list transmission unit 13 transmits the ID list (D 3) in the ID list storage unit 15 to the SSW distribution device 20.
  • the SSW distribution device 20 stores SSW data (D1) and a usage key (D2) in the SSW storage unit 23.
  • the SSW distribution device 20 provides the use key (D2) of the SSW to the mobile terminal 200 located in the area as necessary (for example, at regular intervals). You may perform the process to deliver.
  • the usage key (D2) is key information with a time limit that is used for control for enabling / disabling the SSW (D1). If there is no usage key (D2), the SSW (D1) cannot be executed.
  • the portable terminal 200 stores the distributed SSW (D1) and usage key (D2) in the SSW temporary storage unit 220.
  • the operations are shown in order (A1 and the like indicate operations).
  • the RFID reader 14 of the area management apparatus 10 detects the RFID 400 of the mobile terminal 200 in the area. Then, (A2) the terminal ID (402) in the RFID 400 is read, and (A3) the information is stored in the ID list (D3) of the ID list storage unit 15.
  • the area management device 10 transmits (notifies) the information of the ID list (D3) to the SSW distribution device 20.
  • the SSW distribution device 20 distributes the SSW to the mobile terminal 200 in the area corresponding to the terminal ID in the received ID list, and if necessary, the SSW (D1) in the SSW storage unit 23 The corresponding usage key (D2) is read, and (A6) the data (eg, D1 and D2) is distributed to the mobile terminal 200 by the SSW distribution unit 25.
  • the portable terminal 200 stores the distributed data (eg, D1 and D2) in the SSW temporary storage unit 220.
  • the mobile terminal 200 (the basic function 210) reads and executes the SSW (D1) of the SSW temporary storage unit 220. Execution is permitted when there is a usage key (D2).
  • the facility UI 600 is configured by executing the SSW 500.
  • the user U performs a predetermined input operation in order to receive the service of the facility 300 in the facility UI 600.
  • the SSW 500 performs processing according to the input operation, and transmits information such as a service request to the SSW information distribution unit 33 of the service providing apparatus 30.
  • the SSW information distribution unit 33 receives information such as a service request, and transmits a response indicating that the service request is accepted to the SSW 500.
  • the SSW information distribution unit 33 cooperates with the facility notification unit 34 to notify information such as a request according to the service request of A9 to a predetermined notification destination (P, 310) of the corresponding facility 300. .
  • a response to A11 may be transmitted from the facility 300 side to the service providing apparatus 30 side, and linked to the response of A10.
  • the system (facility UI distribution system for portable terminals) according to the second embodiment of the present invention will be described with reference to FIGS.
  • the target facility 300 is applied to a bus and a bus getting-on / off system.
  • FIG. 4 shows the system configuration of the second embodiment. Basically, it is the same as the configuration of the first embodiment (FIGS. 2, 3 and the like), and the difference is the processing contents of the SSW (D1, 500A) corresponding to the bus and the bus getting on / off system as the facility 300A .
  • the facility UI 600A by the SSW 500A is a bus UI.
  • the facility UI distribution device 100 (10, 20, 30) is installed in, for example, a bus car that is all a facility 300A.
  • the SSW storage unit 23 of the SSW distribution device 20 stores and manages SSW (D1) and setting information created by the bus operating company of the facility 300A or a contractor of the system under a contract with the facility 300A.
  • FIG. 5 shows a bus that is the facility 300A and a bus getting-on / off system.
  • a bus crew such as a bus driver
  • the RFID reader 14 14-1, 14-2
  • the facility available area is the entire bus vehicle or a range including it.
  • the RFID reader 14 of the area management apparatus 10 is located at a position such as each entrance (5001, 5002) so that the bus passenger can carry the RFID 400 and the portable terminal 200 and detect the RFID 400 when entering and exiting the area (bus). Has been placed.
  • FIG. 9 shows a configuration example of the bus UI 600A.
  • the screen of the bus UI 600 ⁇ / b> A shown in FIG. 9 serves as an interface for informing the bus crew (P) or the facility device 310 of the intention to get off.
  • the RFID 400 may be configured as a card medium with a payment function using electronic money, for example. Bus passengers can use the card to settle fare payments on the bus.
  • the mobile terminal ID may be exchanged with the RFID reader 14 (area management apparatus 10) or the facility device 310 linked to the RFID reader 14 (short-range wireless communication) simultaneously with the payment processing using the card.
  • the facility device 310 is a device having, for example, bus operation information / fare display and a fare payment acceptance function.
  • the SSW 500 makes a corresponding request (get-off) to the service providing device 30 (33). Request).
  • the service providing device 30 (34) receives the request, the service providing device 30 (34) notifies the crew member (P) in the bus or the facility equipment 310 that there is a bus passenger who intends to get off.
  • the SSW distributes information such as the getting-off state to a plurality of passengers in the bus as a service corresponding to the characteristics of the bus getting-on / off system. That is, when the service providing device 30 receives a request (intention to get off) from the SSW 500A of a certain passenger's mobile terminal 200, the service providing device 30 accepts and receives the request (ie, there is a stop / get off at the next bus stop). The information shown is notified to the SSW 500A of all the mobile terminals 200 existing in the bus, and the corresponding information is displayed on the facility UI 600A.
  • the use key (D2) is required for using the SSW 500 (bus UI 600A) in the portable terminal 200.
  • the portable terminal 200 that does not have a valid usage key (D2) cannot configure the bus UI 600A or cannot send a valid request to the service providing apparatus 30.
  • the usage key (D2) is automatically distributed, for example, at regular intervals, but the usage key (D2) expires after a certain period of time.
  • the passenger who gets off the bus (the user's U mobile terminal 200 that gets out of the area) sends a request to the bus that has already got off the bus. This can be prevented.
  • FIG. 6 shows a processing flow of the area management apparatus 10 according to the second embodiment (S601 and the like indicate processing steps).
  • the RFID reader 14 is activated first.
  • the RFID reader 14 detects / determines whether there is an RFID 400 (the portable terminal 200 of the bus passenger (U)) entering the facility available area (bus).
  • the RFID 400 the portable terminal 200 of the bus passenger (U)
  • the area management device 10 acquires the mobile terminal ID from the RFID 400 and uses the information as the ID. Add to list (D3).
  • the RFID reader 14 detects and determines whether there is an RFID 400 (bus terminal (U) portable terminal 200) exiting from the area (bus).
  • the area management device 10 acquires the mobile terminal ID from the RFID 400 and deletes the information from the ID list (D3) To do.
  • the area management device 10 notifies the SSW distribution device 20 of the terminal IDs in the ID list (D3) of the ID list storage unit 15. (S607) The area management device 10 ends the process at this point in the case of terminating the process, and waits in S608 and returns to the RFID determination (S602) if the process is not terminated.
  • FIG. 7 shows a processing flow of the SSW distribution device 20 of the second embodiment.
  • the SSW distribution device 20 receives (S701) ID list information (list of terminal IDs in the area) from the area management device 10. (S702) If the list received in S701 includes one or more terminal IDs (S702), the SSW distribution device 20 (S702-Y), (S703) a terminal that has not yet communicated from the list One ID is selected and communication is performed with respect to the mobile terminal 200 corresponding to the terminal ID.
  • S705 When the mobile terminal 200 communicated in S703 does not have an SSW (when an SSW is not yet distributed) (S704-N), (S705) the SSW distribution device 20 (SSW distribution unit 25) The SSW data (D1) in the SSW storage unit 23 is distributed. (S706) After S705, the SSW distribution device 20 distributes the usage key (D2) for making the SSW (D1) of S705 available for a certain period to the portable terminal 200. Also, when the SSW has already been distributed in S704, the corresponding usage key is distributed in S705 (that is, the available state is continued / extended).
  • S707-Y When there is a terminal ID that has not yet communicated in the list received in S701 (S707-Y), the SSW distribution apparatus 20 returns to the process of communicating with the mobile terminal 200 (S703). Similarly, when processing is repeated and communication is made with the mobile terminals 200 of all terminal IDs included in the list (S707-N), (S708) whether the SSW distribution device 20 has communicated with the mobile terminals 200 in the list. Reset the status. After S708, or when the terminal ID is 0 in S702 (S709), the SSW distribution device 20 determines whether or not to end the process. If the process is not ended, the process waits in S710 and the first process ( Return to S701).
  • FIG. 8 shows a processing flow of the service providing apparatus 30 according to the second embodiment.
  • the service providing apparatus 30 starts the process (S801), it starts accepting communication from the SSW 500 of the mobile terminal 200.
  • the service providing apparatus 30 receives the above-described request (such as a service request) from the SSW 500 (S802-Y), (S803) the service providing apparatus 30 sends an S802 request to the bus crew (P) or the facility equipment 310. Requests and information (for example, willing to get off) corresponding to is notified. (S804) Thereafter, the service providing apparatus 30 notifies the SSW 500 of the corresponding mobile terminal 200 of a response indicating that the S802 request has been accepted.
  • the service providing apparatus 30 notifies the SSW 500 of the corresponding mobile terminal 200 of a response indicating that the S802 request has been accepted.
  • the service providing apparatus 30 determines whether or not to end the process. If the process is not ended, the service providing apparatus 30 stands by in S806 and returns to the first process (S801).
  • FIG. 9 shows a state (screen example) of the facility (bus) UI 600A by the SSW 500A of the mobile terminal 200 according to the second embodiment.
  • a GUI as shown in the figure is configured and displayed on the screen (901) of the touch display of the portable terminal 200.
  • an exit button 902 and the like are displayed on this screen (GUI) 901, an exit button 902 and the like are displayed.
  • An exit button 902 is displayed.
  • the get-off button 902 is a button for informing the bus crew or the device (310) of the intention of the user U (passenger) to get off the bus. This button is an example of a get-off button that is a physical interface of an actual bus.
  • a pointing device such as a touch display or a mouse is mounted as the input / output device 205.
  • the get-off button 902 is pressed on this screen 901 (touch or click)
  • the SSW 500A transmits the above request to the service providing apparatus 30.
  • FIG. 10 shows a system configuration of the third embodiment.
  • the target facility 300B is applied to a floor movement management system in a building (office building).
  • a building office building
  • an elevator operation system 331 and a door opening / closing system 332 are included as a floor movement management system in a building (corresponding to the facility equipment 310).
  • the elevator operation system 311 manages the operation of the elevator for moving between floors.
  • the door opening / closing system 312 manages opening / closing of each door on each floor.
  • the facility available area is in the building.
  • the area includes a first area (R11) including the periphery of the elevator managed by the elevator operation system 331, and a second area including the periphery of each door of each floor managed by the door opening / closing system 332. (R12).
  • All of the facility UI distribution apparatuses 100 (10, 20, 30) are installed in the facility 300B (building), for example.
  • this system fracility UI distribution device 100
  • an appropriate SSW is distributed according to the position (area) of a user U (building user) in the building.
  • the facility UI 600B (building UI) corresponding to the SSW is configured, and the user U is effectively assisted in moving in the building.
  • the first SSW (SSW1)
  • the second SSW (SSW2) is distributed.
  • the facility UI 600B configured by the first SSW is a GUI that enables operation of the elevator operation system 311 in the first area R11.
  • the facility UI 600B configured by the second SSW is a GUI that enables operation of the door opening / closing system 312 in the second area R12.
  • Each SSW (SSW1, SSW2) is managed in the SSW storage unit 23 of the SSW distribution device 20.
  • each SSW is distributed according to the position (area) of the user U.
  • the first and second users U enter the building.
  • the SSW may be distributed together.
  • the distribution source SSW may be integrated into one, and the GUI corresponding to the position (area) of the user U at that time may be configured by executing the SSW on the mobile terminal 200.
  • a system corresponding to only one of the elevator operation system 311 and the door opening / closing system 312 may be used.
  • the configuration of areas (R11, R12) in the building is set in this system (the management unit 5).
  • the SSW distribution apparatus 20 stores and manages SSW data created by a building administrator or the like in the SSW storage unit 23.
  • data of SSW (SSW1, SSW2) corresponding to the areas (R11, R12) is managed.
  • the area management device 10 includes an in-area terminal determination unit 16.
  • the mobile terminal 200 of the user U has an in-building positioning unit 430.
  • the in-building positioning unit 430 is a positioning function that performs a process of measuring (positioning) the position of the mobile terminal 200 in the building.
  • the positioning function of the in-building positioning unit 430 may be realized in cooperation with the building system, or may have a corresponding positioning function on the building (facility 300B) side instead of the mobile terminal 200 side.
  • the in-building positioning unit 430 on the mobile terminal 200 side notifies the in-area terminal determination unit 16 of the area management device 10 of information including the position information of the mobile terminal 200 in the building and the terminal ID similar to the above ( Operation B1).
  • the in-area terminal determination unit 16 determines whether the position of the mobile terminal 200 falls within a predetermined area (R11, R12) using the notification information of B1. As a result of this determination, the terminal SW (list) of the mobile terminal 200 in the area is notified to the SSW distribution device 20 as described above. In Embodiment 3, since there are a plurality of areas (R11, R12), information indicating which area is also notified.
  • the SSW distribution device 20 Based on information such as the terminal ID and the area from the area management device 10, the SSW distribution device 20 gives an appropriate SSW corresponding to the area where the mobile terminal 200 is located to the mobile terminal 200 having the terminal ID. Distribution is performed similarly (operation B2). The portable terminal 200 temporarily stores the distributed SSW and executes (500B), thereby configuring a facility UI 600B corresponding to the SSW 500B.
  • the first SSW constitutes a first GUI for operating the elevator operation system 331 (elevator operation).
  • FIG. 11 shows a screen example of the first GUI.
  • the second SSW constitutes a second GUI for operating the door opening / closing system 332 (door opening / closing).
  • FIG. 12 shows a screen example of the second GUI.
  • the SSW 500B transmits a corresponding request to the service providing apparatus 30 as described above (operation B3). Then, the service providing apparatus 30 notifies the facility 300B (311, 312) of information according to the content of the request from the SSW 500B (operation B4). For example, in the case of a request from the first SSW (for example, floor number and opening / closing information), the elevator operation system 311 is notified of the information (corresponding control command). For example, in the case of a request from the second SSW (for example, a password for opening / closing a door and unlocking information), the door opening / closing system 312 is notified of the information (a corresponding control command). Each system (311, 312) operates according to the notified information. Thereby, the user U can move by an elevator or pass through a door.
  • the first SSW for example, floor number and opening / closing information
  • the elevator operation system 311 is notified of the information (corresponding control command).
  • the door opening / closing system 312 is notified of the information (
  • FIG. 11 shows a first GUI (screen) by the first SSW of the mobile terminal 200.
  • This screen 1401 displays buttons (e.g. floor buttons 1402, open / close 1403) for operating the elevator.
  • the first SSW issues a request corresponding to the button operation.
  • FIG. 12 shows a second GUI (screen) by the second SSW of the mobile terminal 200.
  • This screen 1501 displays buttons (such as a password input button 1502, an unlock button 1503) for operating the door.
  • the second SSW issues a request corresponding to the button operation.
  • a processing example of the facility UI distribution device 100 (10, 20, 30) in the third embodiment is as follows.
  • the area management device 10 first starts accepting communication from the mobile terminal 200.
  • the area management apparatus 10 receives the position information and the terminal ID transmitted from the in-building positioning unit 430 of the mobile terminal 200, if the position based on the position information is within the first area R11, the area management apparatus 10 It memorize
  • the terminal ID is stored in the ID list (D3) as the second area terminal. If it is not in any area, the area management device 10 deletes the received terminal ID from the list.
  • the area management apparatus 10 notifies the SSW distribution apparatus 20 of information such as the terminal ID and area in the ID list (D3). If the process is not interrupted at this point, the area management apparatus 10 returns to the initial process.
  • the SSW distribution device 20 first receives information such as the terminal ID and area in the area from the area management device 10. When there is a terminal in the first area, the SSW distribution device 20 distributes the first SSW (SSW1) to the mobile terminal 200. When there is a terminal in the second area, the SSW distribution device 20 distributes the second SSW (SSW2) to the mobile terminal 200. If the process is not terminated here, the SSW distribution device 20 returns to the initial process.
  • SSW1 first SSW
  • SSW2 second SSW
  • the service providing apparatus 30 starts accepting communication from the SSW (SSW1, SSW2) distributed to the mobile terminal 200.
  • the service providing apparatus 30 When there is a request from the first SSW (SSW1), the service providing apparatus 30 notifies the elevator operation system 311 of information (control command) corresponding to the request, and the first SSW of the mobile terminal 200 is notified. Then, a response such as acceptance of the request is transmitted.
  • the service providing apparatus 30 When there is a request from the second SSW (SSW2), the service providing apparatus 30 notifies the door opening / closing system 312 of information (control command) corresponding to the request, and the second SSW of the portable terminal 200 is notified. In response, a response such as acceptance of the request is notified. If the process is not terminated here, the service providing apparatus 30 returns to the initial state.
  • FIG. 13 shows a system configuration of the fourth embodiment.
  • the target facility 300C is applied to a store such as a restaurant and its order system.
  • This store ordering system uses this system (facility UI distribution device 100) to distribute a program (SSW) that enables an ordering service or the like to a store user U (mobile terminal 200).
  • the store has an order system 340 (corresponding to the facility equipment 310). It also has a facility operator P and a store clerk.
  • a plurality of stores are identified by T1, T2, and the like.
  • the SSW corresponding to the store is distributed. For example, a first SSW (SSW1) for the first store T1, a second SSW (SSW2) for the second store T2, and the like are included.
  • the facility UI distribution device 100 is provided corresponding to each facility 300C (store).
  • the facility UI distribution device 100 (10, 20, 30) is installed in each facility 300C (store).
  • the facility UI distribution apparatus 100 may be integrated into one.
  • the service providing device 30 is installed for each facility 300C (store), and the area management device 10 and the SSW distribution device 20 are unified into one, for example, on a communication network.
  • the mobile terminal 200 of the user U has a GPS processing unit 440.
  • the GPS processing unit 440 is a positioning function that performs positioning of the mobile terminal 200 using a known GPS.
  • the area management apparatus 10 has an in-store terminal determination unit 17.
  • the in-store terminal determination unit 17 acquires position information and a terminal ID from the GPS processing unit 440 of the mobile terminal 200 (operation C1).
  • the in-store terminal determination unit 17 determines which store among the plurality of stores the user U (mobile terminal 200) is based on the position information of the user U (mobile terminal 200) by GPS.
  • the SSW distribution device 20 selects the SSW to be distributed from the SSW prepared for each store according to the position information (the store where the user U is located), and distributes the selected SSW to the mobile terminal 200 (operation C2).
  • the facility UI (store UI) 600C corresponding to the SSW 500C is configured by the execution (C) of the SSW on the mobile terminal 200. That is, a GUI including a store clerk call button or a food order button corresponding to the store is displayed. This effectively assists the store user (U) in using the store.
  • 14 and 15 show a configuration example of the store UI 600C of the mobile terminal 200.
  • FIG. SSW created in advance by a store (facility 300C) or the like is registered in the SSW distribution device 20.
  • the functions of the SSW that can be registered are not particularly limited, and as shown in the GUI screen examples (FIGS. 14 and 15), the store clerk calling function and the food order function can be freely set as required by the store. .
  • Each registered SSW (eg, SSW1, SSW2) is related to the service providing device 30 for each individual store.
  • the SSW 500C of the portable terminal 200 issues a predetermined request to the corresponding service providing apparatus 30 based on the operation at the facility UI 600C (operation C3), and further provides information from the service providing apparatus 30 to the corresponding order system 340. Is notified (operation C4). As a result, the user U can call and order the clerk.
  • FIG. 14 shows a case of the salesclerk call function as an example of the first GUI (screen).
  • This screen 2101 has a store clerk call button 2102.
  • the SSW 500 ⁇ / b> C issues a request corresponding to the operation.
  • the information is transmitted to the store clerk (P) or the order system 340 through this system.
  • FIG. 15 shows a case of an order function as an example of the second GUI (screen).
  • This screen 2201 has an order button 2202 for each food item in the menu.
  • the SSW 500C issues a request corresponding to the operation. Then, it is transmitted to the store clerk (P) or order system 340 through this system.
  • a processing example of the facility UI distribution device 100 (10, 20, 30) in the fourth embodiment is as follows. The case where the first store T1 has the first service providing device 30 and the second store T2 has the second service providing device 30 will be described.
  • the area management device 10 first starts accepting communication from the mobile terminal 200.
  • the area management apparatus 10 receives the position information by GPS and the terminal ID transmitted from the mobile terminal 200, if the received position information is inside the first store T1 (the corresponding first area), The terminal ID is stored in the list (D3) as the first in-store terminal.
  • the terminal ID is stored in the list (D3) as the second in-store terminal.
  • the area management device 10 deletes the terminal ID from the list (D3).
  • the area management apparatus 10 notifies the SSW distribution apparatus 20 of information such as the terminal ID and the store in the list (D3). If the process is not interrupted at this point, the area management apparatus 10 returns to the initial process.
  • the SSW distribution device 20 first receives information such as the terminal ID in the store and the store from the area management device 20. For example, when the mobile terminal 200 is in the first store (T1), the SSW distribution device 20 distributes the first SSW (SSW1) to the mobile terminal 200. Similarly, when the mobile terminal 200 is in the second store T2, the second SSW (SSW2) is distributed. If the process is not terminated here, the SSW distribution device 20 returns to the initial process.
  • the first service providing device 30 of the first store T1 first starts accepting communication from the first SSW distributed to the mobile terminal 200.
  • the first service providing device 30 sends the request to the operator (P) and the ordering system 340 in the first store T1.
  • Information corresponding to the request is notified, and a request acceptance or the like is returned to the first SSW of the mobile terminal 200. If the process is not terminated here, the first service providing apparatus 30 returns to the initial process. The same applies to the processing of the second service providing device 30 of the second store T2.
  • a service for using the facility 300 or the like is provided by using the mobile terminal 200 (its UI) of the user U in various facilities 300 or the like. can do.
  • the mobile terminals 200 that are generally available can be used, there is no need to introduce / maintain a dedicated device for the facility 300 side, and the introduction / maintenance operation cost can be suppressed, and a low-cost system can be realized.
  • the added value of the facility 300 can be increased.
  • the user can easily use the facility 300.
  • the UI of the mobile terminal 200 can be made to play the role of a device such as an input / output device (button, lever, touch panel, etc.) that should originally be installed in the facility 300 (for example, the facility device 310). Therefore, the input / output device (facility equipment 310) can be reduced, and the equipment space in the facility 300 can be reduced. In addition, restrictions on design in the facility 300 can be relaxed to increase design freedom. Further, compared with a conventional method in which a facility operator prepares a dedicated mobile terminal and distributes (lends) it to the facility user, it is possible to omit inventory management of the mobile terminal and countermeasures against theft by the facility operator.
  • a device such as an input / output device (button, lever, touch panel, etc.) that should originally be installed in the facility 300 (for example, the facility device 310). Therefore, the input / output device (facility equipment 310) can be reduced, and the equipment space in the facility 300 can be reduced. In addition, restrictions on design in the facility 300
  • the UI configured and provided by the SSW in this system is not limited to a GUI (visual interface), and other means such as an audio interface may be used in combination.
  • the present invention can be used in various facilities in the real world.
  • it can be used for vehicles such as buses and trains, buildings such as office buildings, public facilities, and private stores.

Abstract

La présente invention concerne un système à bas coût apte à fournir des services pour utiliser une installation ou analogue par utilisation d'un terminal mobile. Le système a un dispositif de distribution (100) qui distribue un programme (SSW) pour configurer une interface utilisateur (UI) pour fournir un service au terminal mobile (200) d'un utilisateur de façon à utiliser une installation (300). Le dispositif de distribution gère le SSW et une zone associée à l'installation, détermine si le terminal mobile de l'utilisateur est ou non dans la zone, et distribue le SSW au terminal mobile qui est dans la zone. Ensuite, le dispositif de distribution reçoit des informations transmises conformément à une opération d'utilisateur à l'UI (600) configurée par le SSW (500) sur le terminal mobile, et notifie les informations soit à l'opérateur d'installation soit à l'équipement d'installation à l'intérieur de l'installation.
PCT/JP2012/073277 2012-09-12 2012-09-12 Système de distribution d'interface utilisateur d'installation WO2014041623A1 (fr)

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PCT/JP2012/073277 WO2014041623A1 (fr) 2012-09-12 2012-09-12 Système de distribution d'interface utilisateur d'installation
SG11201501861VA SG11201501861VA (en) 2012-09-12 2012-09-12 Facility-user-interface distributing system
JP2014535273A JPWO2014041623A1 (ja) 2012-09-12 2012-09-12 施設ユーザインタフェース配信システム

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