WO2014030529A1 - Action predict device, action predict method, and information processing system - Google Patents

Action predict device, action predict method, and information processing system Download PDF

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Publication number
WO2014030529A1
WO2014030529A1 PCT/JP2013/071054 JP2013071054W WO2014030529A1 WO 2014030529 A1 WO2014030529 A1 WO 2014030529A1 JP 2013071054 W JP2013071054 W JP 2013071054W WO 2014030529 A1 WO2014030529 A1 WO 2014030529A1
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Prior art keywords
information
card
prediction
behavior
station
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PCT/JP2013/071054
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French (fr)
Japanese (ja)
Inventor
恵 前田
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株式会社 東芝
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Priority to SG11201500704UA priority Critical patent/SG11201500704UA/en
Priority to JP2014531571A priority patent/JPWO2014030529A1/en
Publication of WO2014030529A1 publication Critical patent/WO2014030529A1/en

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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07BTICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B15/00Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points

Definitions

  • Embodiments described herein relate generally to a behavior prediction apparatus, a behavior prediction method, and an information processing system.
  • An IC card is a portable card in which an integrated circuit that realizes a recording function for recording information and an arithmetic function for information processing is incorporated.
  • an IC card including a smart card it is generically called an IC card including a smart card.
  • Specific services using such an IC card include, for example, automatic ticket gate processing for public transportation such as trains and buses, or fee processing for goods sales at stores and vending machines.
  • IC cards can record events such as entering / exiting station ticket gates or getting on / off buses as history information when a user performs contact (including proximity) operations using a public transportation station ticket gate or bus fee settlement machine. it can. Also, sales events at stores and vending machines can be recorded as history information.
  • the history information includes the contents of the event, the usage fee, the usage date and time, and the like. The contents of the event correspond to the purpose and use of the IC card, such as entrance / exit at a ticket gate, merchandise sales or deposit (charge).
  • history information recorded by an IC card is stored in a database.
  • the user can query the history information stored in the database.
  • history information can be utilized to provide an effective service to the user.
  • the behavior prediction apparatus includes means for acquiring usage history information recorded according to use of an IC card, database means for storing the usage history information, and behavior prediction means.
  • the behavior prediction means predicts the behavior of the IC card user using the usage history information stored in the database means, and generates guidance information for the user of the IC card based on the predicted behavior. Prediction information for generating.
  • FIG. 1 is a block diagram for explaining the configuration of the behavior prediction apparatus and system according to the embodiment.
  • FIG. 2 is a diagram illustrating an example of an IC card usage history according to the embodiment.
  • FIG. 3 is a flowchart for explaining a first specific example related to the embodiment.
  • FIG. 4 is a flowchart for explaining a second specific example related to the embodiment.
  • the behavior prediction apparatus 10 has a configuration that is applied to a service system that uses an IC card 20.
  • the service system according to the present embodiment includes an action prediction device 10, a traffic IC card read / write device 21, a product sales IC card read / write device 31, a mobile terminal 40, and a network (Internet) 50.
  • the behavior prediction device 10 is a device realized by a computer (hardware and software), and includes a product sales history information database (product sales history DB) 11, a public transportation use history information database (transportation use history DB) 12, and a use.
  • product sales history DB product sales history information database
  • transportation use history DB public transportation use history information database
  • a person movement history information database (movement history DB) 13 a control unit 14, a calculation unit 15, and a communication unit 16 are included.
  • the DBs 11 to 13 may be managed by a server connected to the network 50 and accessed by the behavior prediction apparatus 10 via the network 50.
  • the product sales history DB 11 accumulates product sales history information 11A when the user uses the IC card 20 and pays a fee for purchasing a product at a store such as a supermarket or a convenience store.
  • the transportation use history DB 12 accumulates the bus use history information 12A when the user uses the bus which is a public transport and the train use history information 12B when the train is used using the IC card 20.
  • the movement history DB 13 accumulates movement history information when walking, using a bicycle, or using a car using a mobile terminal 40 having a GPS (global positioning system) function such as a smartphone or a mobile phone.
  • the movement history information includes GPS history information 13A, walking history information 13B, car usage history information 13C, and bicycle usage history information 13D when the GPS function (position detection function) is used.
  • the control unit 14 is a controller that controls the entire behavior prediction apparatus 10 and controls input / output of information between the calculation unit 15 and each of the DBs 11 to 13.
  • the control unit 14 controls input / output of information between the communication unit 16 and each of the DBs 11 to 13.
  • the calculating part 15 is a prediction process part which performs an action prediction process so that it may mention later.
  • the control unit 14 and the calculation unit 15 are realized by a microprocessor.
  • the communication unit 16 is a communication interface that is connected to the network 50 and performs information communication with each of the traffic IC card read / write device 21, the product sales IC card read / write device 31, or the mobile terminal 40.
  • the information communication medium of the network 50 may be either wired communication or wireless communication.
  • a roadside device that performs vehicle dedicated communication DSRC: Dedicated Short Range Communication
  • the behavior predicting device 10 transmits a mobile terminal 40 or an in-vehicle terminal (not shown) through the roadside device. 2
  • a roadside machine is a device that is installed on a road and performs wireless communication with a vehicle traveling on the road.
  • the traffic system IC card read / write device 21 is a device incorporated in, for example, an automatic ticket gate of a train, and writes or reads train use history information and the like with respect to the corresponding IC card 20.
  • the traffic IC card read / write device 21 includes a reading unit 22, a recording unit (writing unit) 23, a display unit 24, a control unit 25, an arithmetic processing unit 26, a communication unit 27, and a power supply 28.
  • the traffic IC card read / write device 21 may be incorporated in a device other than the automatic ticket gate.
  • the reading unit 22 reads train use history information and the like from the IC card 20.
  • the writing unit 23 writes (records) train use history information and the like on the IC card 20.
  • the control unit 25 is a controller that controls the entire apparatus 21.
  • the arithmetic processing unit 26 executes information processing for displaying traffic guidance information on the display of the display unit 24 in cooperation with the behavior prediction device 10.
  • the control unit 25 and the arithmetic processing unit 26 are realized by a microprocessor.
  • the communication unit 27 is a communication interface that is connected to the network 50 and performs information communication with the behavior prediction apparatus 10.
  • the product sales IC card read / write device 31 is a device that is installed in a store such as a convenience store or a supermarket, for example, and writes or reads product sales use history information or the like with respect to the corresponding IC card 20.
  • the merchandise IC card read / write device 31 includes a reading unit 32, a recording unit (writing unit) 33, a display unit 34, a control unit 35, an arithmetic processing unit 36, a communication unit 37, and a power source 38.
  • the reading unit 32 reads product sales history information and the like from the IC card 20.
  • the writing unit 33 writes (records) product sales history information and the like on the IC card 20.
  • the control unit 35 is a controller that controls the entire apparatus 31.
  • the arithmetic processing unit 36 performs information processing for displaying product guidance information on the display of the display unit 34 in cooperation with the behavior prediction device 10.
  • the control unit 35 and the arithmetic processing unit 36 are realized by a microprocessor.
  • the communication unit 37 is a communication interface that is connected to the network 50 and performs information communication with the behavior prediction apparatus 10.
  • the mobile terminal 40 is a portable information device such as a smartphone or a mobile phone.
  • the mobile terminal 40 includes a control unit 41, a reading unit 42, a GPS processing unit 43, an input unit 44, a display unit 45, a recording unit (writing unit) 46, an IC chip 47, and a communication unit 48.
  • the mobile terminal 40 may be configured to include a gyro sensor (not shown) for estimating the movement state of the user.
  • the control unit 41 is a controller that is realized by a microprocessor that controls the entire mobile terminal 40 and executes various types of information processing.
  • the reading unit 42 reads information from a storage device included in the IC chip 47.
  • the writing unit 46 writes information to a storage device included in the IC chip 47.
  • the GPS processing unit 43 is a module that implements a GPS function that generates position information of the mobile terminal 40.
  • the IC chip 47 includes a storage device for storing information and is replaceable.
  • the communication unit 48 is a communication interface that is connected to the network 50 and performs information communication with the behavior prediction apparatus 10.
  • the system of the present embodiment includes a vehicle congestion state analysis device 17 that analyzes a congestion state in a vehicle such as a train or a bus.
  • the vehicle congestion state analysis device 17 analyzes the congestion state in the vehicle and stores the analysis result as vehicle congestion state information 17A.
  • the behavior prediction device 10 receives the vehicle congestion status information 17A from the vehicle congestion status analysis device 17, and executes processing for providing guidance information related to the vehicle congestion status, as will be described later.
  • the system of the present embodiment includes a weather information database 18 that accumulates weather information indicating weather forecasts and weather conditions distributed from the outside. As will be described later, the behavior prediction apparatus 10 inputs weather information from the weather information database 18 and uses it when creating guidance information.
  • the system of the present embodiment has a vehicle traffic situation information database 19 that accumulates vehicle traffic situation information indicating the traffic situation of a vehicle traveling on a road such as an expressway distributed from the outside.
  • the behavior prediction device 10 inputs vehicle traffic situation information from the vehicle traffic situation information database 19 and uses it when creating guidance information.
  • FIG. 2 is a diagram illustrating an example of usage history information of the IC card 20 according to the present embodiment.
  • the IC card 20 is a portable card medium in which an integrated circuit that realizes a recording function for recording information and an arithmetic function for performing information processing is incorporated.
  • the IC card 20 may be an IC chip 47 built in the mobile terminal 40.
  • usage history information is recorded each time a user performs an event such as entering / exiting a ticket gate of a transportation facility or getting on and off a bus using an IC card 20.
  • the usage history information includes items of usage date, usage time, type, usage location, and remaining amount.
  • the usage history information includes a GPS item indicating position information acquired by GPS (global positioning system) and a weather item indicating weather information acquired from the weather information database 18.
  • GPS item is an item indicating position information generated by the GPS processing unit 43 when the IC card 20 is the IC chip 47 of the mobile terminal 40.
  • the type indicates entry or participation of a station ticket gate at a transportation facility, merchandise sales at a store, or payment (charge).
  • the place of use indicates the entrance station, departure station, and store name of the transportation facility.
  • the type means that if the transportation is a bus, the entry is a ride and the entry is a drop-off.
  • the user charges the IC card 20 at the terminal of the store (AA) on the date of April 20, for example.
  • a circle is recorded.
  • the product is sold as the type on the IC card 20, and the remaining amount after deducting the payment amount is 23,300 yen. Is recorded.
  • the user can enter the IC card 20 as a type by contacting (including proximity) the IC card 20 with an automatic ticket gate installed at a train entrance station (BB), which is a public transportation system. Recorded (April 20). Furthermore, by contacting the IC card 20 with an automatic ticket gate installed at the train station (CC), the IC card 20 is entered as a type, and the remaining amount after deducting the boarding fee is recorded as 2,010 yen. The In the same manner, when the user touches the IC card 20 with an automatic ticket gate installed at an entrance station (CC, DD) of the train, the IC card 20 is recorded with an entry as a type. In addition, by contacting the IC card 20 with an automatic ticket gate installed at a train station (DD, CC, BB), the IC card 20 is recorded as a type and the remaining amount after deducting the boarding fee is recorded. .
  • a service for presenting effective guidance information to a user using the usage history information of the IC card 20 is realized by the behavior prediction apparatus 10 and the system as shown in FIG.
  • the first specific example is a process of presenting guidance information for guiding a non-congested vehicle that is close to a ticket gate of a participating station when a user uses a public transportation train.
  • the system provides the traffic service. Processing to be realized is started (YES in steps S1 and S2).
  • the merchandise processing is processing by the merchandise IC card read / write device 31 when the user purchases a product using the IC card 20 in the store (NO in step S2).
  • the transportation IC card read / write device 21 writes the use date, use time, type, use place, etc. as use history information to the IC card 20 (step S3).
  • the traffic IC card read / write device 21 may write GPS location information and weather information (for example, current weather conditions) as usage history information.
  • weather information for example, current weather conditions
  • the position information generated by the GPS processing unit 43 may be recorded in the GPS item of the usage history information. . That is, as shown in FIG. 2, the entrance station (BB) is recorded on the IC card 20 as the usage location of the usage history information.
  • the traffic IC card read / write device 21 displays usage history information such as the remaining amount recorded on the IC card 20 on the display of the display unit 24.
  • the traffic IC card read / write device 21 transmits the usage history information including the IC card number and the entrance station (BB) read from the IC card 20 from the communication unit 27 to the behavior prediction device 10 via the network 50. (Step S4).
  • processing of the behavior prediction apparatus 10 will be described.
  • the behavior prediction device 10 When the behavior prediction device 10 receives information from the traffic system IC card read / write device 21, the behavior prediction device 10 accumulates use history information as train use history information 12B in the transport use history DB 12 (step S11). Furthermore, the behavior prediction apparatus 10 reads train use history information 12B corresponding to the IC card number (step S12). The IC card number corresponds to the transportation use history DB 12 on a one-to-one basis with the train use history information 12B.
  • the behavior prediction apparatus 10 uses the calculation unit 15 to statistically process tendencies (frequency) between the entrance station and the exit station from the user's past train use history information 12B. That is, the frequency of the participating station that participates in the entering station (BB) where the user enters is calculated.
  • the behavior prediction apparatus 10 executes a prediction process for extracting a participating station (CC) most closely related to the entering station (BB) as a predicted participating station based on the statistical result (step S13).
  • the behavior prediction apparatus 10 acquires the vehicle congestion situation information 17A from the vehicle congestion situation analysis apparatus 17 (step S14).
  • the vehicle congestion status analysis device 17 analyzes the congestion status in the vehicle based on the weight of each vehicle for each train specified by the train timetable, for example. Each vehicle in the train is provided with a weight sensor.
  • the vehicle congestion state analysis device 17 can determine the weight of each vehicle by monitoring the detection result of the weight sensor.
  • the vehicle congestion state analysis device 17 may be a method of analyzing the congestion state in the vehicle based on, for example, video processing from a monitoring camera installed in each vehicle.
  • the behavior prediction apparatus 10 refers to the weather information from the weather information database 18 and acquires the weather information (for example, the current weather situation) of the predicted station (CC).
  • the behavior prediction device 10 receives prediction information including the predicted predicted station (CC), its weather information and vehicle congestion status information indicating the congestion status in each vehicle of the train specified by the train timetable from the communication unit 16.
  • the data is transmitted to the traffic IC card read / write device 21 via the network 50 (step S15). That is, as will be described later, the behavior prediction apparatus 10 generates and transmits prediction information for generating guidance information for guiding an uncrowded vehicle that is close to the ticket gate of the participating station.
  • the processing of the traffic IC card read / write device 21 will be described.
  • the traffic IC card read / write device 21 When the traffic IC card read / write device 21 receives predicted information including the predicted station (CC), its weather information and vehicle congestion status information from the behavior prediction device 10, the traffic IC card read / write device 21 presents guidance information on the display of the display unit 24. Execute (Steps S5 and S6). That is, the traffic IC card read / write device 21 identifies the train on which the user gets on the basis of the timetable of the train heading to the predicted participation station (CC). Further, the traffic IC card read / write device 21 generates guidance information indicating a vehicle in an uncongested state that is close to the ticket gate of the predicted participation station (CC) and is not congested based on the vehicle congestion state information, Present on 24 displays. The traffic system IC card read / write device 21 may include meteorological information indicating the weather condition (sunny or rainy) near the predicted station (CC) in the guidance information.
  • the user can check the guidance information presented on the display of the traffic IC card read / write device 21 when passing through the automatic ticket gate at the entrance station (BB). Therefore, when the predicted participating station (CC) is the participating station, the user can select a vehicle that is close to the ticket gate and is not relatively crowded. In addition, the weather conditions near the predicted station (CC) can be confirmed. Thereby, it is possible to realize a service that presents effective guidance information to the user.
  • the traffic IC card read / write device 21 is configured to execute a process of generating and presenting guidance information based on the prediction information from the behavior prediction device 10, but the present invention is not limited to this.
  • the behavior prediction device 10 may generate the guidance information and provide it to the traffic IC card reader / writer 21.
  • the behavior prediction apparatus 10 sends prediction information or guidance information from the communication unit 16 to the mobile terminal 40 via the network 50. May be configured to transmit.
  • the mobile terminal 40 generates guidance information from the transmitted prediction information and presents it on the display of the display unit 45.
  • the mobile terminal 40 presents the transmitted guide information on the display of the display unit 45. Therefore, since the user can check the guidance information on the display of the mobile terminal 40, for example, a vehicle that is close to the ticket gate of the predicted departure station (CC) at the platform of the entrance station (BB) and is not relatively crowded. Can be selected.
  • the second specific example is a process of presenting guidance information related to merchandise sales at stores in the vicinity of a participating station when a user uses a public transportation train.
  • the system provides the traffic service. Processing to be realized is started (YES in steps S21 and S22).
  • the merchandise processing is processing by the merchandise IC card read / write device 31 when the user purchases a product using the IC card 20 at the store (NO in step S22).
  • the traffic IC card read / write device 21 writes the usage date, usage time, type, usage location, etc., as usage history information to the IC card 20 (step S23). Further, the traffic IC card read / write device 21 may write GPS location information and weather information (for example, current weather conditions) as usage history information. Further, when the user uses the IC chip 47 of the mobile terminal 40 instead of the IC card 20, the position information generated by the GPS processing unit 43 may be recorded in the GPS item of the usage history information. .
  • the entry station (BB) is recorded on the IC card 20 as the use place of the use history information.
  • the traffic IC card read / write device 21 transmits usage history information including the IC card number and the entrance station (BB) read from the IC card 20 from the communication unit 27 to the behavior prediction device 10 via the network 50 (step S24). ).
  • the behavior prediction device 10 When the behavior prediction device 10 receives information from the traffic IC card read / write device 21, the behavior prediction device 10 accumulates use history information as train use history information 12B in the transport use history DB 12 (step S31). Furthermore, the behavior prediction apparatus 10 reads the train use history information 12B corresponding to the IC card number (step S32). As described above, the behavior prediction device 10 performs statistical processing on the tendency (frequency) between the entry station and the entry station from the user's past train use history information 12B, and for the entry station (BB) where the user entered. Calculate the frequency of participating stations. The behavior prediction apparatus 10 performs a prediction process of extracting a participating station (CC) most strongly related to the entering station (BB) as a predicted participating station based on the statistical result (step S33).
  • CC participating station
  • BB entering station
  • the behavior prediction device 10 refers to the weather information from the weather information database 18 after the user's predicted departure station (CC) is calculated, and weather information in the vicinity of the predicted departure station (CC) (for example, current weather) (Situation etc.) is acquired (step S34). Furthermore, the behavior prediction apparatus 10 refers to the product sales history DB 11 and acquires the product sales history information 11A corresponding to the predicted entry station (step S35).
  • the merchandise sales history information 11A is information when the user uses the IC card 20 to pay a fee for purchasing a product at a store such as a supermarket or a convenience store. As shown in FIG. ) And other items.
  • the behavior prediction apparatus 10 reads and writes the traffic information IC card from the communication unit 16 via the network 50 to the predicted information including the predicted predicted station (CC), the weather information, and the sales history information 11A corresponding to the predicted station. It transmits to the apparatus 21 (step S36). That is, as will be described later, the behavior predicting apparatus 10 is a store sales information (such as special sales information described later) near a participating station that is frequently used by a user in the past and predicted to be visited by the user. Prediction information for generating guidance information for guiding is generated and transmitted.
  • sales information such as special sales information described later
  • the traffic IC card read / write device 21 receives prediction information including the predicted participation station (CC) and product sales information from the behavior prediction device 10 (step S25), the process of presenting the guidance information on the display of the display unit 24.
  • the traffic system IC card read / write device 21 is based on the weather information (here, the current weather status) near the predicted station (CC) included in the prediction information transmitted from the behavior prediction device 10. Is determined to be rain or snow (step S26).
  • the traffic IC card read / write device 21 is predicted to stop near the predicted participation station (CC). For example, guide information indicating the sale information of the store is generated from the store sales information, and is displayed on the display of the display unit 24 (NO in step S26, S28).
  • the card read / write device 21 provides guidance indicating a store selling rain gear (such as an umbrella) near the predicted participating station (CC). Information is generated and presented on the display of the display unit 24 (YES in step S26, S27).
  • the user can check the guidance information presented on the display of the traffic IC card read / write device 21 when passing through the automatic ticket gate at the entrance station (BB). Therefore, when the predicted participating station (CC) is the participating station, the user can confirm in advance the sale information of stores near the station.
  • the weather condition near the predicted participating station (CC) is rain or snow, it is possible to check in advance a store that sells rain gear (such as an umbrella). Thereby, it is possible to realize a service that presents effective guidance information to the user.
  • the behavior prediction device 10 may also generate guidance information indicating bargain information of a store near the predicted entry station and provide the information to the traffic IC card reader / writer 21. Good.
  • the behavior prediction apparatus 10 sends prediction information or information from the communication unit 16 to the mobile terminal 40 via the network 50. It may be configured to transmit the guide information.
  • the mobile terminal 40 generates guidance information from the transmitted prediction information and presents it on the display of the display unit 45.
  • the mobile terminal 40 presents the transmitted guide information on the display of the display unit 45. Therefore, since the user can check the guide information on the display of the mobile terminal 40, it is possible to check the sale information of the store near the participating station in advance.
  • This embodiment is configured to display the guidance information on the display of the traffic system IC card read / write device 21 or the mobile terminal 40 when presenting effective guidance information to the user.
  • the present invention is not limited to this, and a configuration in which guide information is presented on an electronic bulletin board or a digital signage device provided in a station may be used.
  • the user can make a prediction at the predicted entry station.
  • personal information such as age, gender, health status, etc. corresponding to the IC card number within a range that does not specify an individual, the user can make a prediction at the predicted entry station.
  • a configuration that presents meaningful information may be added.
  • personal information may be estimated from image analysis by a camera, or an operation tendency of a GPS, a gyro sensor, or the like, without being input by a user.
  • the behavior prediction apparatus 10 transmits guidance information to the mobile terminal 40 of the user who is on the traveling vehicle via the network 50 and presents it on the display of the display unit 45.
  • the behavior prediction apparatus 10 acquires vehicle traffic situation information for each section of the expressway from the vehicle traffic situation information database 19 in response to an inquiry from the mobile terminal 40.
  • the behavior prediction apparatus 10 acquires weather information for each section of the expressway from the weather information database 18.
  • the behavior prediction apparatus 10 can generate guidance information including vehicle traffic situation information and weather information of a section of an expressway designated by the mobile terminal 40 and transmit it to the mobile terminal 40 via the network 50. Therefore, the user can check the vehicle traffic condition and the weather condition for each section on the display of the display unit 45 while traveling on the highway with the vehicle. Thereby, it is possible to realize a service that presents effective guidance information to a user who is on a vehicle traveling on an expressway.

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  • Business, Economics & Management (AREA)
  • Finance (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Devices For Checking Fares Or Tickets At Control Points (AREA)
  • Train Traffic Observation, Control, And Security (AREA)
  • Traffic Control Systems (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

An action predict device of this embodiment comprises: a communication unit which acquires usage history information which is recorded according to usage of an IC card; databases which accumulate the usage history information; and an action predict unit. The action predict unit, using the usage history information accumulated in the databases, predicts an action of a user of the IC card, and, on the basis of the predicted action, generates predict information for generating guidance information with respect to the user of the IC card.

Description

行動予測装置、行動予測方法及び情報処理システムBehavior prediction apparatus, behavior prediction method, and information processing system
 本発明の実施形態は、行動予測装置、行動予測方法及び情報処理システムに関する。 Embodiments described herein relate generally to a behavior prediction apparatus, a behavior prediction method, and an information processing system.
 近年、IC(integrated circuit)カードまたはスマートカードを利用した各種のサービスが提供または提案されている。ICカードは、情報を記録する記録機能や情報処理を行なう演算機能を実現する集積回路が組み込まれた携帯可能なカードである。以下、スマートカード等を含めて、ICカードと総称する。このようなICカードを利用した具体的なサービスとしては、例えば電車やバスなどの公共交通機関の自動改札処理、または店舗や自動販売機での物販に伴う料金処理などがある。 In recent years, various services using IC (integrated circuit) cards or smart cards have been provided or proposed. An IC card is a portable card in which an integrated circuit that realizes a recording function for recording information and an arithmetic function for information processing is incorporated. Hereinafter, it is generically called an IC card including a smart card. Specific services using such an IC card include, for example, automatic ticket gate processing for public transportation such as trains and buses, or fee processing for goods sales at stores and vending machines.
 ICカードは、利用者が公共交通機関の駅改札やバスの料金精算機で接触(近接を含む)操作することにより、駅改札の出入り又はバスの乗降などのイベントを履歴情報として記録することができる。また、店舗や自動販売機での物販のイベントも、履歴情報として記録することができる。履歴情報には、イベントの内容、利用金額、および利用日時などが含まれる。イベントの内容とはICカードの利用目的や用途に相当し、例えば駅改札口の入出場、物販または入金(チャージ)などである。 IC cards can record events such as entering / exiting station ticket gates or getting on / off buses as history information when a user performs contact (including proximity) operations using a public transportation station ticket gate or bus fee settlement machine. it can. Also, sales events at stores and vending machines can be recorded as history information. The history information includes the contents of the event, the usage fee, the usage date and time, and the like. The contents of the event correspond to the purpose and use of the IC card, such as entrance / exit at a ticket gate, merchandise sales or deposit (charge).
特開2012-28015号公報JP 2012-28015 A
 一般的には、ICカードにより記録された履歴情報はデータベースに蓄積されている。利用者は、データベースに蓄積された履歴情報を照会することは可能である。しかしながら、通常では多くの利用者は、必ずしもそれらの履歴情報を必要としていない。従って、履歴情報を活用して、利用者に有効なサービスを提供できれば有用である。 Generally, history information recorded by an IC card is stored in a database. The user can query the history information stored in the database. However, many users usually do not necessarily need such history information. Therefore, it is useful if history information can be utilized to provide an effective service to the user.
 そこで、ICカードにより提供される履歴情報を活用して、利用者に有効なサービスの提供を実現するという課題を解決する。 Therefore, using the history information provided by the IC card, we solve the problem of providing effective services to users.
 本実施形態の行動予測装置は、ICカードの利用に応じて記録される利用履歴情報を取得する手段と、前記利用履歴情報を蓄積するデータベース手段と、行動予測手段とを具備する。前記行動予測手段は、前記データベース手段に蓄積された利用履歴情報を使用して前記ICカードの利用者の行動を予測し、当該予測行動に基づいて前記ICカードの利用者に対する案内情報を生成するための予測情報を生成する。 The behavior prediction apparatus according to the present embodiment includes means for acquiring usage history information recorded according to use of an IC card, database means for storing the usage history information, and behavior prediction means. The behavior prediction means predicts the behavior of the IC card user using the usage history information stored in the database means, and generates guidance information for the user of the IC card based on the predicted behavior. Prediction information for generating.
図1は、実施形態に関する行動予測装置及びシステムの構成を説明するためのブロック図である。FIG. 1 is a block diagram for explaining the configuration of the behavior prediction apparatus and system according to the embodiment. 図2は、実施形態に関するICカードの利用履歴の一例を示す図である。FIG. 2 is a diagram illustrating an example of an IC card usage history according to the embodiment. 図3は、実施形態に関する第1の具体例を説明するためのフローチャートである。FIG. 3 is a flowchart for explaining a first specific example related to the embodiment. 図4は、実施形態に関する第2の具体例を説明するためのフローチャートである。FIG. 4 is a flowchart for explaining a second specific example related to the embodiment.
 以下図面を参照して、実施形態を説明する。 Embodiments will be described below with reference to the drawings.
[行動予測装置及びシステムの構成]
 図1に示すように、本実施形態に関する行動予測装置10は、ICカード20を利用するサービスシステムに適用する構成を備えている。本実施形態に関するサービスシステムは、行動予測装置10、交通系ICカード読み書き装置21、物販系ICカード読み書き装置31、移動体端末40及びネットワーク(インターネット)50から構成される。
[Configuration of Action Prediction Device and System]
As shown in FIG. 1, the behavior prediction apparatus 10 according to the present embodiment has a configuration that is applied to a service system that uses an IC card 20. The service system according to the present embodiment includes an action prediction device 10, a traffic IC card read / write device 21, a product sales IC card read / write device 31, a mobile terminal 40, and a network (Internet) 50.
 行動予測装置10はコンピュータ(ハードウェアとソフトウェア)により実現される装置であり、物販履歴情報データベース(物販履歴DB)11と、公共交通機関利用履歴情報データベース(交通機関利用履歴DB)12と、利用者移動履歴情報データベース(移動履歴DB)13と、制御部14と、演算部15と、通信部16とを有する。 The behavior prediction device 10 is a device realized by a computer (hardware and software), and includes a product sales history information database (product sales history DB) 11, a public transportation use history information database (transportation use history DB) 12, and a use. A person movement history information database (movement history DB) 13, a control unit 14, a calculation unit 15, and a communication unit 16 are included.
 なお、各DB11~13は、ネットワーク50に接続されたサーバにより管理されて、ネットワーク50を介して行動予測装置10によりアクセスされる構成でもよい。 The DBs 11 to 13 may be managed by a server connected to the network 50 and accessed by the behavior prediction apparatus 10 via the network 50.
 物販履歴DB11は、利用者がICカード20を使用して、スーパーやコンビニ等の店舗で商品購入に伴う料金支払いをした際の物販履歴情報11Aを蓄積する。交通機関利用履歴DB12は、利用者がICカード20を使用して、公共交通機関であるバスを利用した際のバス利用履歴情報12A及び電車を利用した際の電車利用履歴情報12Bを蓄積する。移動履歴DB13は、スマートフォンや携帯電話等のGPS(global positioning system)機能を備えた移動体端末40を使用して、徒歩、自転車利用、自動車利用を行った際の移動履歴情報を蓄積する。移動履歴情報には、GPS機能(位置検出機能)を利用した際のGPS履歴情報13A、徒歩履歴情報13B、自動車利用履歴情報13C、及び自転車利用履歴情報13Dが含まれる。 The product sales history DB 11 accumulates product sales history information 11A when the user uses the IC card 20 and pays a fee for purchasing a product at a store such as a supermarket or a convenience store. The transportation use history DB 12 accumulates the bus use history information 12A when the user uses the bus which is a public transport and the train use history information 12B when the train is used using the IC card 20. The movement history DB 13 accumulates movement history information when walking, using a bicycle, or using a car using a mobile terminal 40 having a GPS (global positioning system) function such as a smartphone or a mobile phone. The movement history information includes GPS history information 13A, walking history information 13B, car usage history information 13C, and bicycle usage history information 13D when the GPS function (position detection function) is used.
 制御部14は、行動予測装置10の全体を制御するコントローラであり、演算部15と各DB11~13との情報の入出力を制御する。また、制御部14は、通信部16と各DB11~13との情報の入出力を制御する。演算部15は、後述するように、行動予測処理を実行する予測処理部である。なお、制御部14及び演算部15はマイクロプロセッサにより実現される。通信部16はネットワーク50に接続して、交通系ICカード読み書き装置21、物販系ICカード読み書き装置31、または移動体端末40のそれぞれと情報通信を行なう通信インターフェースである。 The control unit 14 is a controller that controls the entire behavior prediction apparatus 10 and controls input / output of information between the calculation unit 15 and each of the DBs 11 to 13. The control unit 14 controls input / output of information between the communication unit 16 and each of the DBs 11 to 13. The calculating part 15 is a prediction process part which performs an action prediction process so that it may mention later. The control unit 14 and the calculation unit 15 are realized by a microprocessor. The communication unit 16 is a communication interface that is connected to the network 50 and performs information communication with each of the traffic IC card read / write device 21, the product sales IC card read / write device 31, or the mobile terminal 40.
 なお、ネットワーク50の情報通信媒体は有線通信又は無線通信のいずれでもよい。また、車両用の挟域通信(DSRC:Dedicated Short Range Communication)を行う路側機がネットワーク50に接続されている場合、行動予測装置10は、当該路側機を通じて移動体端末40や車載端末(図示せず)との間で情報通信を行う構成でもよい。路側機は道路に設置されて、道路を走行する車両との間で無線通信を行なう装置である。 Note that the information communication medium of the network 50 may be either wired communication or wireless communication. In addition, when a roadside device that performs vehicle dedicated communication (DSRC: Dedicated Short Range Communication) is connected to the network 50, the behavior predicting device 10 transmits a mobile terminal 40 or an in-vehicle terminal (not shown) through the roadside device. 2) may be configured to perform information communication. A roadside machine is a device that is installed on a road and performs wireless communication with a vehicle traveling on the road.
 交通系ICカード読み書き装置21は、例えば電車の自動改札機に組み込まれて、対応するICカード20に対して電車利用履歴情報などを書き込み又は読み出す装置である。交通系ICカード読み書き装置21は、読取り部22と、記録部(書込み部)23と、表示部24と、制御部25と、演算処理部26と、通信部27と、電源28とを含む。なお、交通系ICカード読み書き装置21は、自動改札機以外の機器に組み込まれた構成でもよい。 The traffic system IC card read / write device 21 is a device incorporated in, for example, an automatic ticket gate of a train, and writes or reads train use history information and the like with respect to the corresponding IC card 20. The traffic IC card read / write device 21 includes a reading unit 22, a recording unit (writing unit) 23, a display unit 24, a control unit 25, an arithmetic processing unit 26, a communication unit 27, and a power supply 28. The traffic IC card read / write device 21 may be incorporated in a device other than the automatic ticket gate.
 読取り部22はICカード20に対して電車利用履歴情報などを読み出す。書込み部23はICカード20に対して電車利用履歴情報などを書き込む(記録する)。制御部25は、装置21の全体を制御するコントローラである。演算処理部26は、後述するように、行動予測装置10と連携して交通系の案内情報を表示部24のディスプレイに表示するための情報処理を実行する。なお、制御部25及び演算処理部26はマイクロプロセッサにより実現される。通信部27はネットワーク50に接続して、行動予測装置10と情報通信を行なう通信インターフェースである。 The reading unit 22 reads train use history information and the like from the IC card 20. The writing unit 23 writes (records) train use history information and the like on the IC card 20. The control unit 25 is a controller that controls the entire apparatus 21. As will be described later, the arithmetic processing unit 26 executes information processing for displaying traffic guidance information on the display of the display unit 24 in cooperation with the behavior prediction device 10. The control unit 25 and the arithmetic processing unit 26 are realized by a microprocessor. The communication unit 27 is a communication interface that is connected to the network 50 and performs information communication with the behavior prediction apparatus 10.
 物販系ICカード読み書き装置31は、例えばコンビニやスーパーなどの店舗に設置されて、対応するICカード20に対して物販利用履歴情報などを書き込みまたは読み出す装置である。物販系ICカード読み書き装置31は、読取り部32と、記録部(書込み部)33と、表示部34と、制御部35と、演算処理部36と、通信部37と、電源38とを含む。 The product sales IC card read / write device 31 is a device that is installed in a store such as a convenience store or a supermarket, for example, and writes or reads product sales use history information or the like with respect to the corresponding IC card 20. The merchandise IC card read / write device 31 includes a reading unit 32, a recording unit (writing unit) 33, a display unit 34, a control unit 35, an arithmetic processing unit 36, a communication unit 37, and a power source 38.
 読取り部32はICカード20に対して物販利用履歴情報などを読み出す。書込み部33はICカード20に対して物販利用履歴情報などを書き込む(記録する)。制御部35は、装置31の全体を制御するコントローラである。演算処理部36は、後述するように、行動予測装置10と連携して物販系の案内情報を表示部34のディスプレイに表示するための情報処理を実行する。なお、制御部35及び演算処理部36はマイクロプロセッサにより実現される。通信部37はネットワーク50に接続して、行動予測装置10と情報通信を行なう通信インターフェースである。 The reading unit 32 reads product sales history information and the like from the IC card 20. The writing unit 33 writes (records) product sales history information and the like on the IC card 20. The control unit 35 is a controller that controls the entire apparatus 31. As will be described later, the arithmetic processing unit 36 performs information processing for displaying product guidance information on the display of the display unit 34 in cooperation with the behavior prediction device 10. The control unit 35 and the arithmetic processing unit 36 are realized by a microprocessor. The communication unit 37 is a communication interface that is connected to the network 50 and performs information communication with the behavior prediction apparatus 10.
 移動体端末40は、例えばスマートフォンや携帯電話等の携帯情報機器である。移動体端末40は、制御部41と、読取り部42と、GPS処理部43と、入力部44と、表示部45と、記録部(書込み部)46と、ICチップ47と、通信部48とを有する。なお、移動体端末40は、利用者の移動状態を推定するためのジャイロセンサ(図示せず)を備えた構成でもよい。 The mobile terminal 40 is a portable information device such as a smartphone or a mobile phone. The mobile terminal 40 includes a control unit 41, a reading unit 42, a GPS processing unit 43, an input unit 44, a display unit 45, a recording unit (writing unit) 46, an IC chip 47, and a communication unit 48. Have The mobile terminal 40 may be configured to include a gyro sensor (not shown) for estimating the movement state of the user.
 制御部41は移動体端末40の全体を制御し、各種の情報処理を実行するマイクロプロセッサにより実現されるコントローラである。読取り部42はICチップ47に含まれる記憶デバイスから情報を読み取る。書込み部46はICチップ47に含まれる記憶デバイスに情報を書き込む。GPS処理部43は、移動体端末40の位置情報を生成するGPS機能を実現するモジュールである。ICチップ47は情報を記憶する記憶デバイスを含み、交換可能である。通信部48はネットワーク50に接続して、行動予測装置10と情報通信を行なう通信インターフェースである。 The control unit 41 is a controller that is realized by a microprocessor that controls the entire mobile terminal 40 and executes various types of information processing. The reading unit 42 reads information from a storage device included in the IC chip 47. The writing unit 46 writes information to a storage device included in the IC chip 47. The GPS processing unit 43 is a module that implements a GPS function that generates position information of the mobile terminal 40. The IC chip 47 includes a storage device for storing information and is replaceable. The communication unit 48 is a communication interface that is connected to the network 50 and performs information communication with the behavior prediction apparatus 10.
 さらに、本実施形態のシステムは、電車またはバスなどの車両内の混雑状況を解析する車両混雑状況解析装置17を有する。車両混雑状況解析装置17は車両内の混雑状況を解析し、その解析結果を車両混雑状況情報17Aとして記憶する。行動予測装置10は、車両混雑状況解析装置17から車両混雑状況情報17Aを入力し、後述するように、車両混雑状況に関する案内情報を提供する処理を実行する。また、本実施形態のシステムは、外部から配信される気象予測や気象状況を示す気象情報を蓄積する気象情報データベース18を有する。行動予測装置10は、後述するように、気象情報データベース18から気象情報を入力し、案内情報の作成処理時に利用する。さらに、本実施形態のシステムは、外部から配信される高速道路などの道路上を走行する車両の渋滞状況を示す車両渋滞状況情報を蓄積する車両渋滞状況情報データベース19を有する。行動予測装置10は、後述するように、車両渋滞状況情報データベース19から車両渋滞状況情報を入力し、案内情報の作成処理時に利用する。 Furthermore, the system of the present embodiment includes a vehicle congestion state analysis device 17 that analyzes a congestion state in a vehicle such as a train or a bus. The vehicle congestion state analysis device 17 analyzes the congestion state in the vehicle and stores the analysis result as vehicle congestion state information 17A. The behavior prediction device 10 receives the vehicle congestion status information 17A from the vehicle congestion status analysis device 17, and executes processing for providing guidance information related to the vehicle congestion status, as will be described later. In addition, the system of the present embodiment includes a weather information database 18 that accumulates weather information indicating weather forecasts and weather conditions distributed from the outside. As will be described later, the behavior prediction apparatus 10 inputs weather information from the weather information database 18 and uses it when creating guidance information. Furthermore, the system of the present embodiment has a vehicle traffic situation information database 19 that accumulates vehicle traffic situation information indicating the traffic situation of a vehicle traveling on a road such as an expressway distributed from the outside. As will be described later, the behavior prediction device 10 inputs vehicle traffic situation information from the vehicle traffic situation information database 19 and uses it when creating guidance information.
 図2は、本実施形態に関するICカード20の利用履歴情報の一例を示す図である。 FIG. 2 is a diagram illustrating an example of usage history information of the IC card 20 according to the present embodiment.
 ICカード20は、情報を記録する記録機能や情報処理を行なう演算機能を実現する集積回路が組み込まれた携帯可能なカード媒体である。なお、ICカード20は、移動体端末40に内蔵されたICチップ47でもよい。 The IC card 20 is a portable card medium in which an integrated circuit that realizes a recording function for recording information and an arithmetic function for performing information processing is incorporated. The IC card 20 may be an IC chip 47 built in the mobile terminal 40.
 図2に示すように、利用者がICカード20を使用して、交通機関の駅改札の出入り又はバスの乗降などのイベントを行なう度に、利用履歴情報が記録される。利用履歴情報は、利用月日、利用時間、種別、利用場所、残額の項目を有する。さらに、利用履歴情報は、GPS(global positioning system)により取得される位置情報を示すGPS項目、及び気象情報データベース18から取得される気象情報を示す気象項目を有する。特に、GPS項目は、ICカード20が移動体端末40のICチップ47の場合に、GPS処理部43により生成される位置情報を示す項目である。 As shown in FIG. 2, usage history information is recorded each time a user performs an event such as entering / exiting a ticket gate of a transportation facility or getting on and off a bus using an IC card 20. The usage history information includes items of usage date, usage time, type, usage location, and remaining amount. Further, the usage history information includes a GPS item indicating position information acquired by GPS (global positioning system) and a weather item indicating weather information acquired from the weather information database 18. In particular, the GPS item is an item indicating position information generated by the GPS processing unit 43 when the IC card 20 is the IC chip 47 of the mobile terminal 40.
 利用履歴情報の項目において、種別は、交通機関での駅改札の入場または出場、店舗での物販、入金(チャージ)を示す。利用場所は、交通機関の入場駅、出場駅、店舗名を示す。種別は、交通機関がバスの場合には、入場が乗車であり、出場が降車を意味する。なお、図2に示す例では、利用者は、例えば4月20日の日付で、店舗(AA)の端末でICカード20にチャージ(入金)することで、ICカード20には残額として3千円が記録される。また、利用者は、例えば同日に当該店舗(AA)で商品を購入してICカード20で料金を支払うと、ICカード20には種別として物販、支払額を差し引いた残額として2千3百円が記録される。 In the usage history information item, the type indicates entry or participation of a station ticket gate at a transportation facility, merchandise sales at a store, or payment (charge). The place of use indicates the entrance station, departure station, and store name of the transportation facility. The type means that if the transportation is a bus, the entry is a ride and the entry is a drop-off. In the example shown in FIG. 2, the user charges the IC card 20 at the terminal of the store (AA) on the date of April 20, for example. A circle is recorded. In addition, for example, when a user purchases a product at the store (AA) on the same day and pays a fee with the IC card 20, the product is sold as the type on the IC card 20, and the remaining amount after deducting the payment amount is 23,300 yen. Is recorded.
 さらに、利用者は、公共交通機関である電車の入場駅(BB)に設置されている自動改札機でICカード20を接触(近接を含む)することにより、ICカード20には種別として入場が記録される(4月20日)。さらに、電車の出場駅(CC)に設置されている自動改札機でICカード20を接触することにより、ICカード20には種別として出場、乗車料金を差し引いた残額として2千10円が記録される。以下同様にして、利用者が電車の入場駅(CC,DD)に設置されている自動改札機でICカード20を接触することにより、ICカード20には種別として入場が記録される。また、電車の出場駅(DD,CC,BB)に設置されている自動改札機でICカード20を接触することにより、ICカード20には種別として出場、乗車料金を差し引いた残額が記録される。 Furthermore, the user can enter the IC card 20 as a type by contacting (including proximity) the IC card 20 with an automatic ticket gate installed at a train entrance station (BB), which is a public transportation system. Recorded (April 20). Furthermore, by contacting the IC card 20 with an automatic ticket gate installed at the train station (CC), the IC card 20 is entered as a type, and the remaining amount after deducting the boarding fee is recorded as 2,010 yen. The In the same manner, when the user touches the IC card 20 with an automatic ticket gate installed at an entrance station (CC, DD) of the train, the IC card 20 is recorded with an entry as a type. In addition, by contacting the IC card 20 with an automatic ticket gate installed at a train station (DD, CC, BB), the IC card 20 is recorded as a type and the remaining amount after deducting the boarding fee is recorded. .
[本実施形態の動作]
 以下図3及び図4のフローチャートを参照して、本実施形態の行動予測装置及びシステムの動作を説明する。
[Operation of this embodiment]
The operation of the behavior prediction apparatus and system of this embodiment will be described below with reference to the flowcharts of FIGS.
 本実施形態は、図1に示すような行動予測装置10及びシステムにより、ICカード20の利用履歴情報を使用して、利用者に有効な案内情報を提示するサービスを実現する。 In the present embodiment, a service for presenting effective guidance information to a user using the usage history information of the IC card 20 is realized by the behavior prediction apparatus 10 and the system as shown in FIG.
 先ず、図3のフローチャートを参照して、サービスを実現するための第1の具体例を説明する。 First, a first specific example for realizing a service will be described with reference to the flowchart of FIG.
 第1の具体例は、利用者が公共交通機関の電車を利用する場合に、出場駅の改札に近く、かつ非混雑な車両を案内するための案内情報を提示する処理である。 The first specific example is a process of presenting guidance information for guiding a non-congested vehicle that is close to a ticket gate of a participating station when a user uses a public transportation train.
 図3に示すように、システムは、利用者が入場駅の自動改札機に組み込まれた交通系ICカード読み書き装置21に対して、ICカード20を接触(近接)させると、交通系のサービスを実現する処理を開始する(ステップS1,S2のYES)。なお、物販系の処理とは、利用者が店舗でICカード20を使用して商品を購入する場合に、物販系ICカード読み書き装置31による処理である(ステップS2のNO)。 As shown in FIG. 3, when the user brings the IC card 20 into contact (proximity) with the traffic IC card read / write device 21 incorporated in the automatic ticket gate at the entrance station, the system provides the traffic service. Processing to be realized is started (YES in steps S1 and S2). The merchandise processing is processing by the merchandise IC card read / write device 31 when the user purchases a product using the IC card 20 in the store (NO in step S2).
 交通系ICカード読み書き装置21は、ICカード20に対して利用履歴情報として、利用月日、利用時間、種別、利用場所などを書き込む(ステップS3)。ここで、交通系ICカード読み書き装置21は、利用履歴情報として、GPSによる位置情報及び気象情報(例えば現時点の天気状況など)を書き込んでもよい。また、利用者がICカード20の代わりに、移動体端末40のICチップ47を使用する場合には、GPS処理部43により生成される位置情報を利用履歴情報のGPS項目に記録してもよい。即ち、図2に示すように、利用履歴情報の利用場所として、入場駅(BB)がICカード20に記録される。なお、交通系ICカード読み書き装置21は、表示部24のディスプレイにICカード20に記録されている残額などの利用履歴情報を表示する。 The transportation IC card read / write device 21 writes the use date, use time, type, use place, etc. as use history information to the IC card 20 (step S3). Here, the traffic IC card read / write device 21 may write GPS location information and weather information (for example, current weather conditions) as usage history information. Further, when the user uses the IC chip 47 of the mobile terminal 40 instead of the IC card 20, the position information generated by the GPS processing unit 43 may be recorded in the GPS item of the usage history information. . That is, as shown in FIG. 2, the entrance station (BB) is recorded on the IC card 20 as the usage location of the usage history information. The traffic IC card read / write device 21 displays usage history information such as the remaining amount recorded on the IC card 20 on the display of the display unit 24.
 次に、交通系ICカード読み書き装置21は、ICカード20から読み込んだICカード番号及び入場駅(BB)を含む利用履歴情報を、通信部27からネットワーク50を介して行動予測装置10に送信する(ステップS4)。以下、行動予測装置10の処理を説明する。 Next, the traffic IC card read / write device 21 transmits the usage history information including the IC card number and the entrance station (BB) read from the IC card 20 from the communication unit 27 to the behavior prediction device 10 via the network 50. (Step S4). Hereinafter, processing of the behavior prediction apparatus 10 will be described.
 行動予測装置10は、交通系ICカード読み書き装置21から情報を受信すると、利用履歴情報を交通機関利用履歴DB12に電車利用履歴情報12Bとして蓄積する(ステップS11)。さらに、行動予測装置10は、ICカード番号に対応する電車利用履歴情報12Bを読み込む(ステップS12)。なお、ICカード番号は、交通機関利用履歴DB12に電車利用履歴情報12Bと一対一で対応するものとする。 When the behavior prediction device 10 receives information from the traffic system IC card read / write device 21, the behavior prediction device 10 accumulates use history information as train use history information 12B in the transport use history DB 12 (step S11). Furthermore, the behavior prediction apparatus 10 reads train use history information 12B corresponding to the IC card number (step S12). The IC card number corresponds to the transportation use history DB 12 on a one-to-one basis with the train use history information 12B.
 行動予測装置10は、演算部15により、利用者の過去の電車利用履歴情報12Bから入場駅と出場駅との傾向(頻度)を統計処理する。即ち、利用者が入場した入場駅(BB)に対して出場する出場駅の頻度を算出する。行動予測装置10は、当該統計結果に基づいて入場駅(BB)に最も関連が強い出場駅(CC)を予測出場駅として抽出する予測処理を実行する(ステップS13)。 The behavior prediction apparatus 10 uses the calculation unit 15 to statistically process tendencies (frequency) between the entrance station and the exit station from the user's past train use history information 12B. That is, the frequency of the participating station that participates in the entering station (BB) where the user enters is calculated. The behavior prediction apparatus 10 executes a prediction process for extracting a participating station (CC) most closely related to the entering station (BB) as a predicted participating station based on the statistical result (step S13).
 次に、行動予測装置10は、車両混雑状況解析装置17から車両混雑状況情報17Aを取得する(ステップS14)。車両混雑状況解析装置17は、例えば、電車の時刻表で特定する電車毎の各車両の重量に基づいて車両内の混雑状況を解析する。電車の各車両には重量センサが設けられている。車両混雑状況解析装置17は重量センサの検出結果を監視することにより、各車両の重量を求めることが可能である。また、車両混雑状況解析装置17は、例えば、各車両に設置された監視カメラからの映像処理に基づいて車両内の混雑状況を解析する方法でもよい。また、行動予測装置10は、気象情報データベース18から気象情報を参照し、予測出場駅(CC)の気象情報(例えば現時点の天気状況など)を取得する。 Next, the behavior prediction apparatus 10 acquires the vehicle congestion situation information 17A from the vehicle congestion situation analysis apparatus 17 (step S14). The vehicle congestion status analysis device 17 analyzes the congestion status in the vehicle based on the weight of each vehicle for each train specified by the train timetable, for example. Each vehicle in the train is provided with a weight sensor. The vehicle congestion state analysis device 17 can determine the weight of each vehicle by monitoring the detection result of the weight sensor. In addition, the vehicle congestion state analysis device 17 may be a method of analyzing the congestion state in the vehicle based on, for example, video processing from a monitoring camera installed in each vehicle. In addition, the behavior prediction apparatus 10 refers to the weather information from the weather information database 18 and acquires the weather information (for example, the current weather situation) of the predicted station (CC).
 行動予測装置10は、予測した予測出場駅(CC)、その気象情報及び電車の時刻表で特定する電車の各車両内の混雑状況を示す車両混雑状況情報を含む予測情報を、通信部16からネットワーク50を介して交通系ICカード読み書き装置21に送信する(ステップS15)。即ち、行動予測装置10は、後述するように、出場駅の改札に近く、かつ非混雑な車両を案内するための案内情報を生成するための予測情報を生成して送信する。以下、交通系ICカード読み書き装置21の処理を説明する。 The behavior prediction device 10 receives prediction information including the predicted predicted station (CC), its weather information and vehicle congestion status information indicating the congestion status in each vehicle of the train specified by the train timetable from the communication unit 16. The data is transmitted to the traffic IC card read / write device 21 via the network 50 (step S15). That is, as will be described later, the behavior prediction apparatus 10 generates and transmits prediction information for generating guidance information for guiding an uncrowded vehicle that is close to the ticket gate of the participating station. Hereinafter, the processing of the traffic IC card read / write device 21 will be described.
 交通系ICカード読み書き装置21は、行動予測装置10から予測出場駅(CC)、その気象情報及び車両混雑状況情報を含む予測情報を受信すると、案内情報を表示部24のディスプレイに提示する処理を実行する(ステップS5,S6)。即ち、交通系ICカード読み書き装置21は、予測出場駅(CC)に向かう電車の時刻表に基づいて、利用者が乗車する電車を特定する。さらに、交通系ICカード読み書き装置21は、予測出場駅(CC)の改札に近く、かつ車両混雑状況情報に基づいて混雑していない非混雑状況の車両を示す案内情報を生成して、表示部24のディスプレイに提示する。交通系ICカード読み書き装置21は、当該案内情報の中に、予測出場駅(CC)の近傍の天気状況(晴又は雨など)を示す気象情報を含ませてもよい。 When the traffic IC card read / write device 21 receives predicted information including the predicted station (CC), its weather information and vehicle congestion status information from the behavior prediction device 10, the traffic IC card read / write device 21 presents guidance information on the display of the display unit 24. Execute (Steps S5 and S6). That is, the traffic IC card read / write device 21 identifies the train on which the user gets on the basis of the timetable of the train heading to the predicted participation station (CC). Further, the traffic IC card read / write device 21 generates guidance information indicating a vehicle in an uncongested state that is close to the ticket gate of the predicted participation station (CC) and is not congested based on the vehicle congestion state information, Present on 24 displays. The traffic system IC card read / write device 21 may include meteorological information indicating the weather condition (sunny or rainy) near the predicted station (CC) in the guidance information.
 このような一連の処理により、利用者は、入場駅(BB)の自動改札機を通過するときに、交通系ICカード読み書き装置21のディスプレイに提示された案内情報を確認できる。従って、利用者は、予測出場駅(CC)が出場駅の場合には、その改札に近く、かつ相対的に混雑していない車両を選定できる。また、予測出場駅(CC)の近傍の天気状況を確認できる。これにより、利用者に有効な案内情報を提示するサービスを実現することができる。 By such a series of processes, the user can check the guidance information presented on the display of the traffic IC card read / write device 21 when passing through the automatic ticket gate at the entrance station (BB). Therefore, when the predicted participating station (CC) is the participating station, the user can select a vehicle that is close to the ticket gate and is not relatively crowded. In addition, the weather conditions near the predicted station (CC) can be confirmed. Thereby, it is possible to realize a service that presents effective guidance information to the user.
 なお、本実施形態では、交通系ICカード読み書き装置21は、行動予測装置10からの予測情報に基づいて案内情報を生成して提示する処理を実行する構成であるが、これに限ることなく、行動予測装置10が案内情報まで生成して交通系ICカード読み書き装置21に提供する構成でもよい。 In this embodiment, the traffic IC card read / write device 21 is configured to execute a process of generating and presenting guidance information based on the prediction information from the behavior prediction device 10, but the present invention is not limited to this. The behavior prediction device 10 may generate the guidance information and provide it to the traffic IC card reader / writer 21.
 利用者がICカード20の代わりに、移動体端末40のICチップ47を使用する場合には、行動予測装置10は、通信部16からネットワーク50を介して移動体端末40に予測情報または案内情報を送信する構成でもよい。この場合、移動体端末40は、送信された予測情報から案内情報を生成し、表示部45のディスプレイに提示する。また、移動体端末40は、送信された案内情報を表示部45のディスプレイに提示する。従って、利用者は、移動体端末40のディスプレイで案内情報を確認できるため、例えば入場駅(BB)のホームで予測出場駅(CC)の改札に近く、かつ相対的に混雑していない車両を選定できる。 When the user uses the IC chip 47 of the mobile terminal 40 instead of the IC card 20, the behavior prediction apparatus 10 sends prediction information or guidance information from the communication unit 16 to the mobile terminal 40 via the network 50. May be configured to transmit. In this case, the mobile terminal 40 generates guidance information from the transmitted prediction information and presents it on the display of the display unit 45. In addition, the mobile terminal 40 presents the transmitted guide information on the display of the display unit 45. Therefore, since the user can check the guidance information on the display of the mobile terminal 40, for example, a vehicle that is close to the ticket gate of the predicted departure station (CC) at the platform of the entrance station (BB) and is not relatively crowded. Can be selected.
 次に、図4のフローチャートを参照して、サービスを実現するための第2の具体例を説明する。第2の具体例は、利用者が公共交通機関の電車を利用する場合に、出場駅の近傍に存在する店舗の物販に関する案内情報を提示する処理である。 Next, a second specific example for realizing the service will be described with reference to the flowchart of FIG. The second specific example is a process of presenting guidance information related to merchandise sales at stores in the vicinity of a participating station when a user uses a public transportation train.
 図4に示すように、システムは、利用者が入場駅の自動改札機に組み込まれた交通系ICカード読み書き装置21に対して、ICカード20を接触(近接)させると、交通系のサービスを実現する処理を開始する(ステップS21,S22のYES)。なお、物販系の処理とは、利用者が店舗でICカード20を使用して商品を購入する場合に、物販系ICカード読み書き装置31による処理である(ステップS22のNO)。 As shown in FIG. 4, when the user brings the IC card 20 into contact (proximity) with the traffic IC card read / write device 21 incorporated in the automatic ticket gate at the entrance station, the system provides the traffic service. Processing to be realized is started (YES in steps S21 and S22). The merchandise processing is processing by the merchandise IC card read / write device 31 when the user purchases a product using the IC card 20 at the store (NO in step S22).
 次に第1の具体例の場合と同様に、交通系ICカード読み書き装置21は、ICカード20に対して利用履歴情報として、利用月日、利用時間、種別、利用場所などを書き込む(ステップS23)。また、交通系ICカード読み書き装置21は、利用履歴情報として、GPSによる位置情報及び気象情報(例えば現時点の天気状況など)を書き込んでもよい。また、利用者がICカード20の代わりに、移動体端末40のICチップ47を使用する場合には、GPS処理部43により生成される位置情報を利用履歴情報のGPS項目に記録してもよい。 Next, as in the case of the first specific example, the traffic IC card read / write device 21 writes the usage date, usage time, type, usage location, etc., as usage history information to the IC card 20 (step S23). ). Further, the traffic IC card read / write device 21 may write GPS location information and weather information (for example, current weather conditions) as usage history information. Further, when the user uses the IC chip 47 of the mobile terminal 40 instead of the IC card 20, the position information generated by the GPS processing unit 43 may be recorded in the GPS item of the usage history information. .
 ここでは、利用履歴情報の利用場所として、入場駅(BB)がICカード20に記録される。交通系ICカード読み書き装置21は、ICカード20から読み込んだICカード番号及び入場駅(BB)を含む利用履歴情報を、通信部27からネットワーク50を介して行動予測装置10に送信する(ステップS24)。 Here, the entry station (BB) is recorded on the IC card 20 as the use place of the use history information. The traffic IC card read / write device 21 transmits usage history information including the IC card number and the entrance station (BB) read from the IC card 20 from the communication unit 27 to the behavior prediction device 10 via the network 50 (step S24). ).
 行動予測装置10は、交通系ICカード読み書き装置21から情報を受信すると、利用履歴情報を交通機関利用履歴DB12に電車利用履歴情報12Bとして蓄積する(ステップS31)。さらに、行動予測装置10は、ICカード番号に対応する電車利用履歴情報12Bを読み込む(ステップS32)。行動予測装置10は、前述したように、利用者の過去の電車利用履歴情報12Bから入場駅と出場駅との傾向(頻度)を統計処理し、利用者が入場した入場駅(BB)に対して出場する出場駅の頻度を算出する。行動予測装置10は、当該統計結果に基づいて入場駅(BB)に最も関連が強い出場駅(CC)を予測出場駅として抽出する予測処理を実行する(ステップS33)。 When the behavior prediction device 10 receives information from the traffic IC card read / write device 21, the behavior prediction device 10 accumulates use history information as train use history information 12B in the transport use history DB 12 (step S31). Furthermore, the behavior prediction apparatus 10 reads the train use history information 12B corresponding to the IC card number (step S32). As described above, the behavior prediction device 10 performs statistical processing on the tendency (frequency) between the entry station and the entry station from the user's past train use history information 12B, and for the entry station (BB) where the user entered. Calculate the frequency of participating stations. The behavior prediction apparatus 10 performs a prediction process of extracting a participating station (CC) most strongly related to the entering station (BB) as a predicted participating station based on the statistical result (step S33).
 次に、行動予測装置10は、利用者の予測出場駅(CC)が算出した後に、気象情報データベース18から気象情報を参照し、予測出場駅(CC)の近傍の気象情報(例えば現時点の天気状況など)を取得する(ステップS34)。さらに、行動予測装置10は物販履歴DB11を参照して、予測出場駅に対応する物販履歴情報11Aを取得する(ステップS35)。物販履歴情報11Aとは、利用者がICカード20を使用して、スーパーやコンビニ等の店舗で商品購入に伴う料金支払いをした際の情報であり、図2に示すように、利用場所(AA)などの項目を含む。 Next, the behavior prediction device 10 refers to the weather information from the weather information database 18 after the user's predicted departure station (CC) is calculated, and weather information in the vicinity of the predicted departure station (CC) (for example, current weather) (Situation etc.) is acquired (step S34). Furthermore, the behavior prediction apparatus 10 refers to the product sales history DB 11 and acquires the product sales history information 11A corresponding to the predicted entry station (step S35). The merchandise sales history information 11A is information when the user uses the IC card 20 to pay a fee for purchasing a product at a store such as a supermarket or a convenience store. As shown in FIG. ) And other items.
 行動予測装置10は、予測した予測出場駅(CC)、その気象情報及びその予測出場駅に対応する物販履歴情報11Aを含む予測情報を、通信部16からネットワーク50を介して交通系ICカード読み書き装置21に送信する(ステップS36)。即ち、行動予測装置10は、後述するように、出場駅の近くで、利用者が過去に利用した利用頻度が高く、利用者が立ち寄ると予測される店舗の物販情報(後述する特売情報など)を案内するための案内情報を生成するための予測情報を生成して送信する。 The behavior prediction apparatus 10 reads and writes the traffic information IC card from the communication unit 16 via the network 50 to the predicted information including the predicted predicted station (CC), the weather information, and the sales history information 11A corresponding to the predicted station. It transmits to the apparatus 21 (step S36). That is, as will be described later, the behavior predicting apparatus 10 is a store sales information (such as special sales information described later) near a participating station that is frequently used by a user in the past and predicted to be visited by the user. Prediction information for generating guidance information for guiding is generated and transmitted.
 次に、交通系ICカード読み書き装置21は、行動予測装置10から予測出場駅(CC)及び物販情報を含む予測情報を受信すると(ステップS25)、案内情報を表示部24のディスプレイに提示する処理を実行する。ここで、交通系ICカード読み書き装置21は、行動予測装置10から送信された予測情報に含まれる予測出場駅(CC)の近傍の気象情報(ここでは現時点の天気状況)に基づいて、天気状況が雨又は雪であるか否かを判定する(ステップS26)。 Next, when the traffic IC card read / write device 21 receives prediction information including the predicted participation station (CC) and product sales information from the behavior prediction device 10 (step S25), the process of presenting the guidance information on the display of the display unit 24. Execute. Here, the traffic system IC card read / write device 21 is based on the weather information (here, the current weather status) near the predicted station (CC) included in the prediction information transmitted from the behavior prediction device 10. Is determined to be rain or snow (step S26).
 予測出場駅(CC)の天気状況が雨又は雪ではなく晴又は曇りの場合には、交通系ICカード読み書き装置21は、予測出場駅(CC)の近くで、利用者が立ち寄ると予測される店舗の物販情報で、例えばその店舗の特売情報などを示す案内情報を生成して、表示部24のディスプレイに提示する(ステップS26のNO,S28)。 When the weather condition of the predicted participation station (CC) is clear or cloudy instead of rain or snow, the traffic IC card read / write device 21 is predicted to stop near the predicted participation station (CC). For example, guide information indicating the sale information of the store is generated from the store sales information, and is displayed on the display of the display unit 24 (NO in step S26, S28).
 一方、予測出場駅(CC)の近傍の天気状況が雨又は雪の場合には、カード読み書き装置21は、予測出場駅(CC)の近くで雨具(傘など)を販売する店舗などを示す案内情報を生成して、表示部24のディスプレイに提示する(ステップS26のYES,S27)。 On the other hand, when the weather condition near the predicted participating station (CC) is rain or snow, the card read / write device 21 provides guidance indicating a store selling rain gear (such as an umbrella) near the predicted participating station (CC). Information is generated and presented on the display of the display unit 24 (YES in step S26, S27).
 このような一連の処理により、利用者は、入場駅(BB)の自動改札機を通過するときに、交通系ICカード読み書き装置21のディスプレイに提示された案内情報を確認できる。従って、利用者は、予測出場駅(CC)が出場駅の場合には、その駅の近くにある店舗の特売情報などを前もって確認することができる。また、予測出場駅(CC)の近傍の天気状況が雨又は雪の場合には、雨具(傘など)を販売する店舗などを前もって確認することができる。これにより、利用者に有効な案内情報を提示するサービスを実現することができる。 By such a series of processes, the user can check the guidance information presented on the display of the traffic IC card read / write device 21 when passing through the automatic ticket gate at the entrance station (BB). Therefore, when the predicted participating station (CC) is the participating station, the user can confirm in advance the sale information of stores near the station. In addition, when the weather condition near the predicted participating station (CC) is rain or snow, it is possible to check in advance a store that sells rain gear (such as an umbrella). Thereby, it is possible to realize a service that presents effective guidance information to the user.
 なお、前述の第1の具体例と同様に、行動予測装置10が予測出場駅の近くにある店舗の特売情報などを示す案内情報まで生成して交通系ICカード読み書き装置21に提供する構成でもよい。また、利用者がICカード20の代わりに、移動体端末40のICチップ47を使用する場合には、行動予測装置10は、通信部16からネットワーク50を介して移動体端末40に予測情報または案内情報を送信する構成でもよい。この場合、移動体端末40は、送信された予測情報から案内情報を生成し、表示部45のディスプレイに提示する。また、移動体端末40は、送信された案内情報を表示部45のディスプレイに提示する。従って、利用者は、移動体端末40のディスプレイで案内情報を確認できるため、出場駅の近くにある店舗の特売情報などを前もって確認することができる。 Note that, similarly to the first specific example described above, the behavior prediction device 10 may also generate guidance information indicating bargain information of a store near the predicted entry station and provide the information to the traffic IC card reader / writer 21. Good. In addition, when the user uses the IC chip 47 of the mobile terminal 40 instead of the IC card 20, the behavior prediction apparatus 10 sends prediction information or information from the communication unit 16 to the mobile terminal 40 via the network 50. It may be configured to transmit the guide information. In this case, the mobile terminal 40 generates guidance information from the transmitted prediction information and presents it on the display of the display unit 45. In addition, the mobile terminal 40 presents the transmitted guide information on the display of the display unit 45. Therefore, since the user can check the guide information on the display of the mobile terminal 40, it is possible to check the sale information of the store near the participating station in advance.
 本実施形態は、利用者に有効な案内情報を提示する場合に、交通系ICカード読み書き装置21または移動体端末40のディスプレイに案内情報を表示する構成である。これに限ることなく、駅に設けられた電子掲示板やデジタルサイネージ装置等に案内情報を提示する構成でもよい。 This embodiment is configured to display the guidance information on the display of the traffic system IC card read / write device 21 or the mobile terminal 40 when presenting effective guidance information to the user. However, the present invention is not limited to this, and a configuration in which guide information is presented on an electronic bulletin board or a digital signage device provided in a station may be used.
 また、個人を特定しない範囲で、ICカード番号に対応する利用者の年齢、性別、健康状態等の個人情報を利用者が事前に入力しておくことで、前記の予測出場駅で利用者により意味のある情報を提示する構成を追加してもよい。なお、個人情報は利用者が入力せずに、カメラによる画像解析や、GPS、ジャイロセンサー等の動作傾向から推定を行っても良い。 In addition, by entering the user's personal information such as age, gender, health status, etc. corresponding to the IC card number within a range that does not specify an individual, the user can make a prediction at the predicted entry station. A configuration that presents meaningful information may be added. Note that personal information may be estimated from image analysis by a camera, or an operation tendency of a GPS, a gyro sensor, or the like, without being input by a user.
 本実施形態は、主として利用者が電車などの公共交通機関に適用する場合について説明したが、利用者の車両が高速道路を走行する場合についても適用できる。この場合、行動予測装置10は、例えば、走行している車両に搭乗している利用者の移動体端末40に対してネットワーク50を介して案内情報を送信し、表示部45のディスプレイに提示することができる。具体的には、例えば、行動予測装置10は、移動体端末40からの問い合わせに応じて、車両渋滞状況情報データベース19から、当該高速道路の区間毎の車両渋滞状況情報を取得する。また、行動予測装置10は、気象情報データベース18から当該高速道路の区間毎の気象情報を取得する。 This embodiment has been described mainly for the case where the user applies to public transportation such as a train, but it can also be applied to the case where the user's vehicle travels on a highway. In this case, for example, the behavior prediction apparatus 10 transmits guidance information to the mobile terminal 40 of the user who is on the traveling vehicle via the network 50 and presents it on the display of the display unit 45. be able to. Specifically, for example, the behavior prediction apparatus 10 acquires vehicle traffic situation information for each section of the expressway from the vehicle traffic situation information database 19 in response to an inquiry from the mobile terminal 40. The behavior prediction apparatus 10 acquires weather information for each section of the expressway from the weather information database 18.
 行動予測装置10は、移動体端末40から指定された高速道路の区間の車両渋滞状況情報及び気象情報を含む案内情報を生成して、ネットワーク50を介して移動体端末40に送信できる。従って、利用者は車両で高速道路を走行中に、区間毎の車両渋滞状況や気象状況を、表示部45のディスプレイで確認できる。これにより、高速道路を走行する車両に搭乗している利用者に対して、有効な案内情報を提示するサービスを実現することができる。 The behavior prediction apparatus 10 can generate guidance information including vehicle traffic situation information and weather information of a section of an expressway designated by the mobile terminal 40 and transmit it to the mobile terminal 40 via the network 50. Therefore, the user can check the vehicle traffic condition and the weather condition for each section on the display of the display unit 45 while traveling on the highway with the vehicle. Thereby, it is possible to realize a service that presents effective guidance information to a user who is on a vehicle traveling on an expressway.
 本発明のいくつかの実施形態を説明したが、これらの実施形態は、例として提示したものであり、発明の範囲を限定することは意図していない。これら新規な実施形態は、その他の様々な形態で実施されることが可能であり、発明の要旨を逸脱しない範囲で、種々の省略、置き換え、変更を行うことができる。これら実施形態やその変形は、発明の範囲や要旨に含まれるとともに、特許請求の範囲に記載された発明とその均等の範囲に含まれる。 Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

Claims (16)

  1.  ICカードの利用に応じて記録される利用履歴情報を取得する手段と、
     前記利用履歴情報を蓄積するデータベース手段と、
     前記データベース手段に蓄積された利用履歴情報を利用して前記ICカードの利用者の行動を予測し、当該予測行動に基づいて前記ICカードの利用者に対する案内情報を生成するための予測情報を生成する行動予測手段と
    を具備する行動予測装置。
    Means for obtaining usage history information recorded according to the use of the IC card;
    Database means for accumulating the usage history information;
    Predicting information for predicting the behavior of the IC card user using the usage history information stored in the database means and generating guidance information for the IC card user based on the predicted behavior A behavior prediction device comprising behavior prediction means.
  2.  前記行動予測手段により生成された予測情報を、前記案内情報を生成して表示する情報提示装置に提供する情報提供手段をさらに有する請求項1に記載の行動予測装置。 The behavior prediction device according to claim 1, further comprising information providing means for providing the prediction information generated by the behavior prediction means to an information presentation device that generates and displays the guidance information.
  3.  前記利用履歴情報には、気象状況を示す気象情報を含む請求項1または請求項2に記載の行動予測装置。 The behavior prediction apparatus according to claim 1 or 2, wherein the usage history information includes weather information indicating a weather situation.
  4.  前記行動予測手段は、
     前記データベース手段に蓄積された利用履歴情報として、前記ICカードを使用して交通機関を利用した場合の入場駅と出場駅の対応関係を含む交通機関利用履歴情報を使用し、前記ICカードの利用者の行動として入場駅から予想出場駅を予測し、当該予想出場駅を示す予測情報を生成する請求項1から請求項3のいずれか1項に記載の行動予測装置。
    The behavior prediction means includes
    Use of the IC card as the use history information stored in the database means includes use of the transport card history information including the correspondence between the entrance station and the exit station when the IC card is used to use the transport. The behavior prediction device according to any one of claims 1 to 3, wherein a predicted participation station is predicted from an entrance station as a person's action, and prediction information indicating the predicted participation station is generated.
  5.  前記行動予測手段は、
     前記ICカードの利用者が入場する入場駅に到着する電車の各車両の混雑状況を解析する車両の混雑状況解析装置からの車両混雑状況情報に基づいて、前記予想出場駅の改札に近くかつ非混雑状況の車両を予測し、前記予想出場駅及び予測車両を示す予測情報を生成する請求項4に記載の行動予測装置。
    The behavior prediction means includes
    Based on the vehicle congestion status information from the vehicle congestion status analysis device that analyzes the congestion status of each vehicle on the train arriving at the entrance station where the IC card user enters, it is close to the expected entry station ticket gate and The behavior prediction apparatus according to claim 4, wherein a vehicle in a congested situation is predicted, and prediction information indicating the predicted participation station and the predicted vehicle is generated.
  6.  前記行動予測手段は、
     前記データベース手段に蓄積された利用履歴情報として前記ICカードを使用した物販履歴情報を使用し、前記予想出場駅の近くある店舗での物販情報を予測し、前記予想出場駅及び前記物販情報を示す予測情報を生成する請求項4に記載の行動予測装置。
    The behavior prediction means includes
    The sales history information using the IC card is used as the usage history information accumulated in the database means, the sales information at a store near the expected participation station is predicted, and the expected participation station and the sales information are indicated. The behavior prediction device according to claim 4 which generates prediction information.
  7.  前記情報提供手段は、
     ネットワークを介して接続される前記情報提示装置として前記ICカードの読み書き装置または移動端末に前記行動予測手段により生成された予測情報を送信する請求項2に記載の行動予測装置。
    The information providing means includes
    The behavior prediction device according to claim 2, wherein the prediction information generated by the behavior prediction unit is transmitted to a reading / writing device of the IC card or a mobile terminal as the information presentation device connected via a network.
  8.  前記行動予測手段により生成された予測情報に基づいて前記案内情報を生成する手段を含む請求項1、3、4、5、6のいずれか1項に記載の行動予測装置。 The behavior prediction apparatus according to any one of claims 1, 3, 4, 5, and 6, including means for generating the guidance information based on the prediction information generated by the behavior prediction means.
  9.  道路上を走行する車両の渋滞状況を示す車両渋滞状況情報を蓄積するデータベース手段を有し、
     前記行動予測手段は、
     前記車両渋滞状況情報を参照し、前記ICカードの利用者に対する案内情報を生成するための予測情報として、前記利用者の車両が走行する道路の車両の渋滞状況を示す情報を含む前記予測情報を生成する請求項1に記載の行動予測装置。
    Database means for accumulating vehicle traffic situation information indicating the traffic situation of vehicles traveling on the road;
    The behavior prediction means includes
    The prediction information including information indicating the traffic condition of a vehicle on the road on which the user's vehicle travels is used as prediction information for generating guidance information for the user of the IC card with reference to the vehicle traffic condition information. The behavior prediction device according to claim 1 to generate.
  10.  ICカードの利用に応じて記録される利用履歴情報を取得する手段と、
     前記利用履歴情報を蓄積するデータベース手段と、
     前記データベース手段に蓄積された利用履歴情報を使用して前記ICカードの利用者の行動を予測し、当該予測行動に基づいて前記ICカードの利用者に対する案内情報を生成するための予測情報を生成する行動予測手段と、
     前記情報通信手段により前記行動予測手段により生成された予測情報を提供する情報提供手段と、
     前記情報提供手段により提供される予測情報に基づいて前記案内情報を生成して表示する情報提示装置と
    を具備する情報処理システム。
    Means for obtaining usage history information recorded according to the use of the IC card;
    Database means for accumulating the usage history information;
    Predicting information for predicting the behavior of the IC card user using the usage history information stored in the database means and generating guidance information for the IC card user based on the predicted behavior Action prediction means to
    Information providing means for providing prediction information generated by the behavior prediction means by the information communication means;
    An information processing system comprising: an information presentation device that generates and displays the guidance information based on prediction information provided by the information providing means.
  11.  前記利用履歴情報には、気象状況を示す気象情報を含む請求項10に記載の情報処理システム。 The information processing system according to claim 10, wherein the usage history information includes weather information indicating a weather situation.
  12.  前記情報提示装置は、前記ICカードを使用して交通機関を利用するためのICカード読み書き装置であって、
     前記行動予測手段は、前記データベース手段に蓄積された利用履歴情報として、前記ICカードを使用して交通機関を利用した場合の入場駅と出場駅の対応関係を含む交通機関利用履歴情報を使用し、前記ICカードの利用者の行動として入場駅から予想出場駅を予測し、当該予想出場駅を示す予測情報を生成し、
     前記情報提供手段は、前記予測情報を前記ICカード読み書き装置に提供する請求項10または請求項11に記載の情報処理システム。
    The information presenting device is an IC card read / write device for using the IC card to use transportation,
    The behavior predicting means uses, as the use history information accumulated in the database means, transport use history information including the correspondence between the entrance station and the exit station when using the IC card and using the transport facility. , Predicting the expected participation station from the entrance station as the behavior of the user of the IC card, generating prediction information indicating the expected participation station,
    The information processing system according to claim 10 or 11, wherein the information providing unit provides the prediction information to the IC card read / write device.
  13.  前記行動予測手段は、
     前記ICカードの利用者が入場する入場駅に到着する電車の各車両の混雑状況を解析する車両の混雑状況解析装置からの車両混雑状況情報に基づいて、前記予想出場駅の改札に近くかつ非混雑状況の車両を予測し、前記予想出場駅及び予測車両を示す予測情報を生成する請求項10から請求項12のいずれか1項に記載の情報処理システム。
    The behavior prediction means includes
    Based on the vehicle congestion status information from the vehicle congestion status analysis device that analyzes the congestion status of each vehicle on the train arriving at the entrance station where the IC card user enters, it is close to the expected entry station ticket gate and The information processing system according to any one of claims 10 to 12, which predicts a congested vehicle and generates prediction information indicating the predicted participation station and the predicted vehicle.
  14.  前記行動予測手段は、
     前記データベース手段に蓄積された利用履歴情報として前記ICカードを使用した物販履歴情報を使用し、前記予想出場駅の近くある店舗での物販情報を予測し、前記予想出場駅及び前記物販情報を示す予測情報を生成する請求項10から請求項12のいずれか1項に記載の情報処理システム。
    The behavior prediction means includes
    The sales history information using the IC card is used as the usage history information accumulated in the database means, the sales information at a store near the expected participation station is predicted, and the expected participation station and the sales information are indicated. The information processing system according to any one of claims 10 to 12, which generates prediction information.
  15.  道路上を走行する車両の渋滞状況を示す車両渋滞状況情報を蓄積するデータベース手段を有し、
     前記行動予測手段は、
     前記車両渋滞状況情報を参照し、前記ICカードの利用者に対する案内情報を生成するための予測情報として、前記利用者の車両が走行する道路の車両の渋滞状況を示す情報を含む前記予測情報を生成する請求項10に記載の情報処理システム。
    Database means for accumulating vehicle traffic situation information indicating the traffic situation of vehicles traveling on the road;
    The behavior prediction means includes
    The prediction information including information indicating the traffic condition of a vehicle on the road on which the user's vehicle travels is used as prediction information for generating guidance information for the user of the IC card with reference to the vehicle traffic condition information. The information processing system according to claim 10 to be generated.
  16.  ICカードの利用に応じて記録される利用履歴情報を使用して、ICカードの利用者の行動を予測する行動予測装置に適用する行動予測方法であって、
     ICカードの利用に応じて前記利用履歴情報を取得し、
     前記利用履歴情報を使用して前記ICカードの利用者の行動を予測し、
     前記予測行動に基づいて前記ICカードの利用者に対する案内情報を生成するための予測情報を生成する行動予測方法。
    A behavior prediction method applied to a behavior prediction device that predicts the behavior of a user of an IC card using usage history information recorded according to the use of the IC card,
    Acquire the usage history information according to the use of the IC card,
    Predicting the behavior of the IC card user using the usage history information,
    A behavior prediction method for generating prediction information for generating guidance information for a user of the IC card based on the prediction behavior.
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