WO2013097176A1 - Procédé de surveillance d'indice d'expérience utilisateur et machine virtuelle de surveillance - Google Patents
Procédé de surveillance d'indice d'expérience utilisateur et machine virtuelle de surveillance Download PDFInfo
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- WO2013097176A1 WO2013097176A1 PCT/CN2011/085021 CN2011085021W WO2013097176A1 WO 2013097176 A1 WO2013097176 A1 WO 2013097176A1 CN 2011085021 W CN2011085021 W CN 2011085021W WO 2013097176 A1 WO2013097176 A1 WO 2013097176A1
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- WIPO (PCT)
- Prior art keywords
- virtual machine
- monitoring
- monitoring virtual
- user experience
- configuration information
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
- G06F11/3438—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment monitoring of user actions
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2201/00—Indexing scheme relating to error detection, to error correction, and to monitoring
- G06F2201/815—Virtual
Definitions
- the present invention relates to the field of information technology, and in particular, to a user experience indicator monitoring method and a monitoring virtual machine.
- a virtual machine refers to one or more virtualized computer systems with complete hardware system functions divided on a physical server.
- the virtual machine runs in the remote data center room, and various applications are installed on the virtual computer to provide users with various application services such as desktop office and call agent. Therefore, this type of virtual machine is used. It can also be called a service virtual machine.
- a user experience class test tool (such as a benchmark test tool;) can be deployed in the service virtual machine, and the user experience indicator of the application on the service virtual machine can be detected by the test tool, and then When the user experience indicator is low, you can perform corresponding processing such as resource scheduling or maintenance to improve the user experience.
- a user experience indicator monitoring method and a monitoring virtual machine provided by the embodiments of the present invention can effectively monitor user experience indicators of the service virtual machine.
- a method for monitoring user experience indicators including:
- the monitoring virtual machine obtains the identification and configuration information of the service virtual machine on the virtualization platform; the monitoring virtual machine configures the configuration information of the any service virtual machine on the virtualization platform to the configuration of the monitoring virtual machine.
- the monitoring virtual machine collects user experience indicators of the monitoring virtual machine running application, and reports the user experience indicator and the identifier of the any service virtual machine on the virtualization platform. To the operation management platform;
- the monitoring virtual machine is created on a physical server where the service virtual machine is located, and the monitoring virtual machine and the any service virtual machine are linked to the virtualization platform; the monitoring The virtual machine running application is the same as the application loaded by any of the service virtual machines.
- a monitoring virtual machine including:
- An obtaining unit configured to obtain identifiers and configuration information of any service virtual machine on the virtualization platform;
- a configuration unit configured to configure configuration information of the any service virtual machine on the virtualization platform as the monitoring virtual machine Configuration information;
- a collecting unit configured to collect user experience indicators of the monitoring virtual machine running application after the configuration information of the monitoring virtual machine is configured
- the reporting unit is configured to report the user experience indicator and the identifier of the any service virtual machine on the virtualization platform to the operation management platform;
- the monitoring virtual machine is created on a physical server where the service virtual machine is located, and the monitoring virtual machine and the any service virtual machine are linked to the virtualization platform; the monitoring virtual machine runs.
- the application is the same as the application loaded by any of the service virtual machines.
- a user experience indicator monitoring system includes: a monitoring virtual machine and an operation management platform; wherein the monitoring virtual machine includes:
- An obtaining unit configured to obtain identifiers and configuration information of any service virtual machine on the virtualization platform;
- a configuration unit configured to configure configuration information of the any service virtual machine on the virtualization platform as the monitoring virtual machine Configuration information;
- a collecting unit configured to collect user experience indicators of the monitoring virtual machine running application after the configuration information of the monitoring virtual machine is configured
- the reporting unit is configured to report the user experience indicator and the identifier of the any service virtual machine on the virtualization platform to the operation management platform;
- the operation management platform is configured to receive an identifier of the service virtual machine that is reported by the monitoring virtual machine on the virtualization platform, and use the user experience indicator as the virtual service Machine user experience indicators;
- the monitoring virtual machine is created on a physical server where the service virtual machine is located, and the monitoring virtual machine and the any service virtual machine are linked to the virtualization platform; the monitoring virtual machine runs.
- the application is the same as the application loaded by any of the service virtual machines.
- the monitoring virtual machine can be created on the physical server where any service virtual machine is located, and the monitoring virtual machine and the service virtual machine are connected through the virtualization platform, so that the monitoring is performed.
- the control virtual machine can obtain the identification and configuration information of the service virtual machine, and configure the configuration information of the service virtual machine to monitor the configuration information of the virtual machine, and collect the user experience indicator in the monitoring virtual machine running application. And reporting the user experience indicator and the identifier of the service virtual machine on the virtualization platform to the operation management platform, so that the operation management platform can use the user experience indicator as a user experience indicator of the service virtual machine.
- the embodiment of the present invention does not need to provide a service virtual machine in the service virtual machine, and does not need to provide services to the user. Therefore, the user experience indicator of the service virtual machine can be effectively monitored, and the workload of the service virtual machine can be reduced, which is easy for the user to accept.
- FIG. 1 is a flowchart of a user experience indicator monitoring method according to an embodiment of the present invention
- FIG. 2 is a flowchart of another user experience indicator monitoring method according to an embodiment of the present invention
- FIG. 4 is a structural diagram of a user experience indicator monitoring system according to an embodiment of the present invention.
- the method for monitoring user experience indicators and the monitoring virtual machine provided by the embodiments of the present invention can effectively monitor the user experience indicators of the service virtual machine and reduce the workload of the service virtual machine, which is easy for the user to accept. The details are described below separately.
- FIG. 1 is a method for monitoring user experience indicators according to an embodiment of the present invention, which can be applied to a desktop cloud, an Internet data center (IDC), and an enterprise data center (Enterprise Data Center). , EDO, etc.
- the method can include the following steps: 101.
- the monitoring virtual machine obtains the identification and configuration information of any service virtual machine on the virtualization platform; wherein the monitoring virtual machine is created on the physical server where the service virtual machine is located, and the virtual machine is monitored with the month.
- the service virtual machine links to the virtualization platform.
- the monitoring virtual machine can receive the identification and configuration information of any service virtual machine actively sent by the virtualization platform.
- the virtualization platform is a virtualization management system for creating a service virtual machine in a physical server. For the created service virtual machine, its configuration information is stored on the virtualization platform.
- the virtualization platform may send the identifier and configuration information of each service virtual machine to the monitoring virtual machine in a polling manner, or may be manually triggered by the maintenance personnel to send the identifier and configuration information of any service virtual machine to the monitoring virtual machine.
- the specific form of the monitoring virtual machine link virtualization platform may be the same as the specific form of the any service virtual machine link virtualization platform.
- the configuration information of the service virtual machine includes at least a core, a memory, and a preempted bandwidth of a central processing unit (CPU) of the service virtual machine.
- CPU central processing unit
- the monitoring virtual machine configures configuration information of any service virtual machine on the virtualization platform to monitor configuration information of the virtual machine.
- the monitoring virtual machine after the monitoring virtual machine configures the configuration information of any service virtual machine on the virtualization platform to monitor the configuration information of the virtual machine, the monitoring virtual machine can simulate the real system of the service virtual machine. surroundings.
- the monitoring virtual machine collects the user experience indicators of the monitoring virtual machine running application; wherein the monitoring virtual machine running application is the same as the application loaded by the any service virtual machine.
- a monitoring virtual machine is created on the physical device for the virtualization service, and the specifications of the created monitoring virtual machine can be customized.
- the specifications of the created monitoring virtual machine may be consistent with the specifications of the user-defined service virtual machine, which is not limited by the embodiment of the present invention.
- the specific implementation manner of creating a monitoring virtual machine on the physical server where the service virtual machine is located is the same as the specific implementation manner of creating the service virtual machine on the physical server, which is not described in detail in the embodiment of the present invention.
- a monitoring virtual machine is created on a physical server where the service virtual machine is located. After that, you can further deploy user experience test tools such as Benchmark tools and VSI on the created monitoring VMs.
- the user experience class test tool collects user experience indicators in the monitoring virtual machine running application.
- the application can be run immediately, and the user experience test tool is used. Collect user experience metrics in the monitoring virtual machine running application.
- the maintenance personnel may manually trigger the monitoring virtual machine to run the application, and the user experience test is performed.
- the tool collects and monitors user experience metrics in the virtual machine running application.
- the monitoring virtual machine configures the configuration information of any service virtual machine on the virtualization platform to monitor the configuration information of the virtual machine, and then starts the timing, and runs the application when the timing reaches the set value, and is performed by the user experience class.
- the test tool automatically collects user experience metrics in the monitoring virtual machine running application.
- the user experience indicator described may include a typing response speed, a response speed of the mouse movement, or a duration of opening the document.
- the monitoring virtual machine can run a script or execute program to collect user experience metrics in the running application after its configuration information is configured.
- the user experience metrics of the running application can be collected by a user experience class test tool deployed in the monitoring virtual machine to collect user experience metrics for running the application, thereby inferring the user experience metrics that the service virtually runs the application.
- the monitoring virtual machine reports the foregoing user experience indicator and the identifier of the service virtual machine to an operation management (OM) platform.
- OM operation management
- the monitoring virtual machine may collect the collected user experience indicators by using a Simple Network Management Protocol (SNMP) or a Simple Object Access Protocol (SOAP).
- SNMP Simple Network Management Protocol
- SOAP Simple Object Access Protocol
- the ID of any service VM is reported to the operation management platform.
- the operation management platform is mainly used to manage multiple physical servers.
- the service VM IDs of each physical server are different from each other.
- the operation management platform may use the user experience indicator as the user experience indicator of the service virtual machine and report it to the indicator.
- Baseline score The module is evaluated by the indicator baseline analysis module to evaluate whether the user experience indicator in the running application of the service virtual machine on the physical server is good.
- the monitoring virtual machine can be created on the physical server where any service virtual machine is located, and the monitoring virtual machine is connected to the service virtual machine through the virtualization platform, so that the monitoring virtual machine can obtain the
- the configuration information of any service virtual machine is configured to monitor the configuration information of the virtual machine
- the user experience indicator in the running application of the monitoring virtual machine is collected, and the user experience is collected.
- the indicator and the identifier of the service virtual machine on the virtualization platform are reported to the operation management platform, so that the operation management platform can use the user experience indicator as a user experience indicator of the service virtual machine.
- the method shown in Figure 1 does not need to be in the service virtual machine and the monitoring virtual machine does not need to provide services to the user. Therefore, the user experience indicator of the service virtual machine can be effectively monitored, and the workload of the service virtual machine can be reduced, which is easy for the user to accept.
- FIG. 2 is another method for monitoring user experience indicators according to an embodiment of the present invention, which is applied to a desktop cloud.
- it is also required to create a monitoring virtual machine on the physical server where the service virtual machine is located, and the monitoring virtual machine and the service virtual machine in the physical server are linked to the virtualization platform, and the monitoring virtual
- the running application of the machine is the same as the application loaded by the service virtual machine, and the user experience class testing tool is deployed on the monitoring virtual machine.
- the application for monitoring the running of the virtual machine may be obtained by the maintenance personnel copying the application loaded by the service virtual machine when the virtual machine is created; or the monitoring virtual machine may be created together when the monitoring virtual machine is created.
- the application that is running the method may include the following steps:
- the operation management platform sends a startup command to the monitoring virtual machine through a protocol such as SNMP or SOAP, and triggers the monitoring virtual machine to start.
- a protocol such as SNMP or SOAP
- the foregoing step 201 is optional. That is to say, the monitoring virtual machine can be in a working state for a long time without being triggered by the operation management platform. Alternatively, the monitoring virtual machine can also be manually initiated by the user, or the monitoring virtual machine can also be started automatically when the timer expires.
- the monitoring virtual machine obtains the identifier and configuration information of the service virtual machine on the virtualization platform, and configures the configuration information of the service virtual machine on the virtualization platform to monitor the configuration information of the virtual machine.
- the user experience class test tool deployed in the monitoring virtual machine can run a script program or an execution program to collect user experience indicators of the running application.
- user experience indicators include typing response speed, response speed of mouse movement, duration of document opening, and the like.
- the monitoring virtual machine reports the collected user experience indicators and the identifiers of the service virtual machines on the virtualization platform to the operation management platform through the SNMP or the SOAP protocol.
- the monitoring virtual machine runs normally, and the service virtual machine on the physical server runs normally, and is not affected by the operation of the monitoring virtual machine.
- the operation management platform uses the user experience indicator as a user experience indicator of the service virtual machine corresponding to the identifier, and reports the indicator to the indicator baseline analysis module.
- the indicator baseline analysis module determines whether the user experience indicator is lower than a preset baseline indicator, and if yes, performs step 207 and/or step 208.
- the indicator baseline analysis module determines that the user experience index is lower than the preset baseline indicator, indicating that the user experience is relatively poor, and vice versa, indicating that the user experience is satisfactory, and the indicator baseline analysis module does not need to perform any operations. Accordingly, if the user experience is satisfactory, the monitoring virtual machine may continue to perform the above steps 203 and 204, or suspend the above steps 203 and 204.
- the indicator baseline analysis module sends a notification message to the dynamic resource scheduling module, and triggers the dynamic resource scheduling module to perform resource scheduling on the service virtual machine to re-satisfy the user experience.
- the indicator baseline analysis module may send a notification message to the dynamic resource scheduling module, and trigger the dynamic resource scheduling module to expand the service virtual.
- the configuration of the machine such as expanding the number of cores and/or memory of the CPU, to meet user experience specifications.
- the indicator baseline analysis module may send a notification message to the dynamic resource scheduling module to trigger the dynamic resource scheduling module to decrease.
- the dynamic resource scheduling module may also trigger the execution of the migration of the service virtual machine, thereby reducing the business negative on the physical server. Load to meet user experience metrics while balancing system-wide load.
- the operation management platform alarm may be notified.
- the operation management platform alarm can notify the system to deploy the system through interface display and SMS notification to re-satisfy the user experience.
- the monitoring virtual machine can be created on the physical server where the service virtual machine is located, and the monitoring virtual machine and the service virtual machine are linked to the virtualization platform, so that the monitoring virtual machine can collect the user experience of running the application. Indicators are reported to the operations management platform.
- the embodiment of the present invention does not need to deploy a user experience class test tool in the service virtual machine to detect the user experience indicator of the application on the service virtual machine, thereby reducing the service virtual machine user experience indicator and reducing the service virtual machine. Workload is easy for users to accept.
- FIG. 3 is a structural diagram of a monitoring virtual machine according to an embodiment of the present invention, which can be applied to the fields of desktop cloud, IDC, and EDC.
- the monitoring virtual machine shown in FIG. 3 is created on a physical server where any service virtual machine is located, and the monitoring virtual machine and the service virtual machine are linked to a virtualization platform, and the application running by the monitoring virtual machine is The application loaded by any service virtual machine is the same.
- the monitoring virtual machine may include:
- the obtaining unit 301 is configured to obtain identifiers and configuration information of any service virtual machine on the virtualization platform.
- the configuration information of the service virtual machine includes at least the core number of the CPU, the memory, and the reserved bandwidth.
- the configuration unit 302 is configured to configure configuration information of the any service virtual machine on the virtualization platform to monitor configuration information of the virtual machine.
- the collecting unit 303 is configured to collect user experience indicators of the monitoring virtual machine running application after the configuration information of the monitoring virtual machine is configured.
- the user experience indicators include the typing response speed, the response speed of the mouse movement, or the duration of the document opening.
- the reporting unit 304 is configured to report the user experience indicator and the identifier of the service virtual machine on the virtualization platform to the operation management platform.
- the obtaining unit 301 is specifically configured to receive identifiers and configuration information of any service virtual machine sent by the virtualization platform.
- the collecting unit 303 is specifically configured to run a script program or an executing program to collect a user experience indicator for monitoring a virtual machine running application after the configuration information of the monitoring virtual machine is configured.
- the application for monitoring the running of the virtual machine may be triggered after the configuration of the configuration information of the virtual machine is configured; or the monitoring time is started after the configuration of the virtual machine is configured, and the timing is reached.
- the operation is triggered when the value is set; or after the configuration information of the virtual machine is configured, the maintenance personnel trigger the operation.
- the upper unit 304 is specifically configured to report the collected user experience indicator and the identifier of the service virtual machine on the virtualization platform to the operation management platform through a protocol such as SNMP or SOAP. So that the operation management platform can use the user experience indicator as a user experience indicator of any of the service virtual machines.
- the monitoring virtual machine shown in FIG. 3 may further include: a starting unit 305, configured to receive a startup command sent by the operation management platform through a protocol such as SNMP or SOAP, and trigger the startup monitoring virtual machine to work.
- a starting unit 305 configured to receive a startup command sent by the operation management platform through a protocol such as SNMP or SOAP, and trigger the startup monitoring virtual machine to work.
- the monitoring virtual machine shown in Figure 3 can reduce the workload of the service virtual machine and reduce the system cost while effectively monitoring the user experience indicators of the service virtual machine.
- FIG. 4 is a structural diagram of a user experience indicator monitoring system according to an embodiment of the present invention, which can be applied to desktop cloud, IDC, and EDC.
- the user experience indicator monitoring system may include:
- the monitoring virtual machine 401 is created on a physical server where any service virtual machine is located, and the monitoring virtual machine 401 and the any service virtual machine are linked to the virtualization platform, and the application running by the monitoring virtual machine is virtualized with any of the services.
- the application loaded by the machine is the same.
- monitoring virtual machine 401 The structure and function of the monitoring virtual machine 401 are described in detail in the foregoing embodiments, and the embodiments of the present invention are not described herein.
- the operation management platform 402 is further configured to issue a startup command to the monitoring virtual machine 401 through SNMP or SOAP writing, and trigger the monitoring virtual machine 401 to start.
- the user experience indicator monitoring system shown in FIG. 4 may further include:
- the indicator baseline analysis module 403 is configured to receive the user experience indicator reported by the operation management platform 402, and determine whether the user experience indicator is lower than a preset baseline indicator, and if yes, send a notification message to the dynamic resource scheduling module 404;
- the dynamic resource scheduling module 404 is configured to receive the notification message sent by the indicator baseline analysis module 403, and perform resource scheduling on the service virtual machine to satisfy the user experience.
- the indicator baseline analysis module 403 is further configured to notify the operation management platform 402 of the alarm after determining that the user experience indicator is lower than the preset baseline indicator;
- the operations management platform 402 is also used to re-satisfy the user experience based on the notification generator deployment of the metric baseline analysis module 403.
- the user experience indicator monitoring system shown in Figure 4 can effectively reduce the workload of the service virtual machine while effectively monitoring the user experience indicators of the service virtual machine, which is easy for the user to accept.
- the program may be stored in a computer readable storage medium, and the storage medium may include: Flash disk, read-only memory (ROM), random access memory (RAM), disk or optical disk.
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Abstract
La présente invention concerne un procédé de surveillance d'indice d'expérience utilisateur et une machine virtuelle de surveillance. Le procédé consiste en ce qui suit : une machine virtuelle de surveillance acquiert un identificateur et des informations de configuration d'une machine virtuelle de service arbitraire sur une plate-forme de virtualisation ; configurer les informations de configuration de la machine virtuelle de service arbitraire sur la plate-forme de virtualisation en tant qu'informations de configuration de la machine virtuelle de surveillance ; la machine virtuelle de surveillance collecte un indice d'expérience utilisateur d'une application en cours d'exécution de la machine virtuelle de surveillance après que la configuration des informations de configuration de celle-ci est terminée, et communique l'indice d'expérience utilisateur et l'identificateur de la machine virtuelle de service arbitraire sur la plate-forme de virtualisation à une plate-forme de gestion de fonctionnement, la machine virtuelle de surveillance étant créée sur un serveur physique sur lequel la machine virtuelle de service arbitraire est située, la machine virtuelle de surveillance et la machine virtuelle de service arbitraire sont liées à la plate-forme de virtualisation, et l'application en cours d'exécution de la machine virtuelle de surveillance est identique à une application chargée sur la machine virtuelle de service arbitraire. Les modes de réalisation de la présente invention peuvent réduire la charge de travail de la machine virtuelle de service et peuvent être acceptés par l'utilisateur.
Priority Applications (2)
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PCT/CN2011/085021 WO2013097176A1 (fr) | 2011-12-30 | 2011-12-30 | Procédé de surveillance d'indice d'expérience utilisateur et machine virtuelle de surveillance |
CN201180003194.5A CN102713860B (zh) | 2011-12-30 | 2011-12-30 | 一种用户体验指标监控方法及监控虚拟机 |
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PCT/CN2011/085021 WO2013097176A1 (fr) | 2011-12-30 | 2011-12-30 | Procédé de surveillance d'indice d'expérience utilisateur et machine virtuelle de surveillance |
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Cited By (1)
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EP3489828A1 (fr) * | 2017-11-24 | 2019-05-29 | Wipro Limited | Procédé et système pour résoudre des événements d'anomalies survenant dans un environnement virtuel en temps réel |
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CN103902422B (zh) * | 2012-12-25 | 2017-05-10 | 中国电信股份有限公司 | 对用户操作行为进行监控的方法、装置与云电脑系统 |
CN105843671B (zh) * | 2016-03-22 | 2018-11-16 | 西安电子科技大学 | 基于云平台的虚拟机资源安全监控及风险预处理系统 |
CN106406982A (zh) * | 2016-10-21 | 2017-02-15 | 郑州云海信息技术有限公司 | 一种虚拟化平台监控的方法 |
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US20110239214A1 (en) * | 2010-03-29 | 2011-09-29 | Frields Paul W | Mechanism for Utilizing a Virtual Machine Cloud for Automated Test System Deployment |
CN102222034A (zh) * | 2011-07-15 | 2011-10-19 | 浙江大学 | 基于程序轮廓分析的虚拟化平台性能评测方法 |
CN102254120A (zh) * | 2011-08-09 | 2011-11-23 | 成都市华为赛门铁克科技有限公司 | 恶意代码的检测方法、系统及相关装置 |
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CN101488098B (zh) * | 2009-02-13 | 2011-11-30 | 华中科技大学 | 基于虚拟计算技术的多核计算资源管理系统 |
CN102279771B (zh) * | 2011-09-02 | 2013-07-10 | 北京航空航天大学 | 一种虚拟化环境中自适应按需资源分配的方法及系统 |
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- 2011-12-30 WO PCT/CN2011/085021 patent/WO2013097176A1/fr active Application Filing
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US20110239214A1 (en) * | 2010-03-29 | 2011-09-29 | Frields Paul W | Mechanism for Utilizing a Virtual Machine Cloud for Automated Test System Deployment |
CN102222034A (zh) * | 2011-07-15 | 2011-10-19 | 浙江大学 | 基于程序轮廓分析的虚拟化平台性能评测方法 |
CN102254120A (zh) * | 2011-08-09 | 2011-11-23 | 成都市华为赛门铁克科技有限公司 | 恶意代码的检测方法、系统及相关装置 |
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EP3489828A1 (fr) * | 2017-11-24 | 2019-05-29 | Wipro Limited | Procédé et système pour résoudre des événements d'anomalies survenant dans un environnement virtuel en temps réel |
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CN102713860A (zh) | 2012-10-03 |
CN102713860B (zh) | 2014-07-30 |
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