WO2013095498A1 - Impression pour tâches de téléphone mobile - Google Patents

Impression pour tâches de téléphone mobile Download PDF

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Publication number
WO2013095498A1
WO2013095498A1 PCT/US2011/066792 US2011066792W WO2013095498A1 WO 2013095498 A1 WO2013095498 A1 WO 2013095498A1 US 2011066792 W US2011066792 W US 2011066792W WO 2013095498 A1 WO2013095498 A1 WO 2013095498A1
Authority
WO
WIPO (PCT)
Prior art keywords
document
release code
print
mobile phone
network
Prior art date
Application number
PCT/US2011/066792
Other languages
English (en)
Inventor
Murilo Juchem
Ranjeetha Venkatesh
Viju T JOSE
Poojari S. BHASKAR
Geetha Manjunath
Original Assignee
Hewlett-Packard Development Company, L.P.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Hewlett-Packard Development Company, L.P. filed Critical Hewlett-Packard Development Company, L.P.
Priority to PCT/US2011/066792 priority Critical patent/WO2013095498A1/fr
Publication of WO2013095498A1 publication Critical patent/WO2013095498A1/fr

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1202—Dedicated interfaces to print systems specifically adapted to achieve a particular effect
    • G06F3/1203—Improving or facilitating administration, e.g. print management
    • G06F3/1204—Improving or facilitating administration, e.g. print management resulting in reduced user or operator actions, e.g. presetting, automatic actions, using hardware token storing data
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1238—Secure printing, e.g. user identification, user rights for device usage, unallowed content, blanking portions or fields of a page, releasing held jobs
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1267—Job repository, e.g. non-scheduled jobs, delay printing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1278—Dedicated interfaces to print systems specifically adapted to adopt a particular infrastructure
    • G06F3/1292—Mobile client, e.g. wireless printing
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/103—Formatting, i.e. changing of presentation of documents
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1202—Dedicated interfaces to print systems specifically adapted to achieve a particular effect
    • G06F3/1222—Increasing security of the print job
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1223—Dedicated interfaces to print systems specifically adapted to use a particular technique
    • G06F3/1237—Print job management
    • G06F3/1244—Job translation or job parsing, e.g. page banding
    • G06F3/1247—Job translation or job parsing, e.g. page banding by conversion to printer ready format
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/12—Digital output to print unit, e.g. line printer, chain printer
    • G06F3/1201—Dedicated interfaces to print systems
    • G06F3/1278—Dedicated interfaces to print systems specifically adapted to adopt a particular infrastructure
    • G06F3/1285—Remote printer device, e.g. being remote from client or server
    • G06F3/1288—Remote printer device, e.g. being remote from client or server in client-server-printer device configuration

Definitions

  • Figure 1 is a block diagram illustrating a system according to various embodiments.
  • Figure 2 is a block diagram illustrating a system according to various embodiments.
  • Figure 3 is a flow diagram of operation in a system according to various embodiments.
  • Figure 4 is a flow diagram of operation in a system according to various embodiments.
  • a low-end mobile phone refers to a device that can make and receive telephone calls over a radio link while moving around a geographic area by connecting to a cellular network.
  • "low-end" mobile phones lack a web browser or other functionality to enable Internet protocol suite communications (e.g., TCP/IP, UDP, HTTP, email, etc.). In other words, low-end mobile phones do not support Internet connectivity in the traditional sense.
  • "low-end" mobile phones may include features and/or functionality such as a digital camera, Bluetooth connectivity, games, alarm clock, or other applications that do not use Internet protocol suite communications.
  • Mobile cloud printing solution may consist of smartphones with printing apps, operating system printing capabilities, or email-based printing services, relying on server-side resources to render content and deliver it to printers. Handling and transmitting this content makes use of computing, storage, and networking capabilities present in this class of devices (e.g., smartphones, tablets, notebooks, desktop computers, etc.). The relative lack of computing capabilities on low-end mobile phones directly impacts the ability of applying web-based (e.g., smartphone) printing solutions.
  • web-based e.g., smartphone
  • low-end phones may be used to perform a variety of tasks ' , such as paying bills or buying train tickets. These transactions with business systems often occur via text messaging (e.g. Short Message Service or SMS) and/or voice calls. As described herein, these business transactions and other phone interactions are leveraged to provide a printing solution to low-end mobile phones.
  • a user calls a voice service (e.g., Interactive Voice Response or IVR) or sends a text message to perform a business transaction or request information (e.g. , paying a bill, buying a movie ticket, requesting an account statement, etc.). The user subsequently receives a message (e.g., text message) after a completed business transaction.
  • a voice service e.g., Interactive Voice Response or IVR
  • IVR Interactive Voice Response
  • the user subsequently receives a message (e.g., text message) after a completed business transaction.
  • the message includes a release code (e.g., a Personal Identification Number or PIN) for the printing a document generated for the business transaction.
  • a release code e.g., a Personal Identification Number or PIN
  • the user finally goes to a printing location (e.g., public printing station) that supports printing the document and provides the release code (e.g., enters the code on a keypad on the printer) to obtain a printout of the document for the business transaction.
  • a printing location e.g., public printing station
  • the release code e.g., enters the code on a keypad on the printer
  • FIG. 1 is a block diagram illustrating a system according to various
  • Document rendering module 110 receives document output (e.g., extensible Markup Language or XML data, other metadata, business documents, PDF documents, text, images, etc.) resulting from a task performed by a user on a low-end mobile phone and converts the document output into a print-ready document.
  • the print-ready document may include text and/or images. For example, a user might purchase a train ticket or pay a utility bill over the phone (e.g., via voice call or text message).
  • the resulting transaction generates (e.g., via business CRM software such as that available from SAP AG of Walldorf, Germany) a business document or other document output.
  • This output is converted into print-ready format (e.g., Portable Document Format (PDF) or other suitable raster format) by document rending module 1 10.
  • PDF Portable Document Format
  • Release code module 120 generates a release code for the print-ready document to be sent to the low-end mobile phone (e.g., via text message).
  • a communications module 130 provides the print-ready document over a network (e.g., the Internet) to a network-connected printer in response to receiving the release code as a print request.
  • a network e.g., the Internet
  • the user could enter the release code directly on a keypad of the network-connected printer to which the user desires to print the document.
  • the release code is then transmitted to system 100 as a print request.
  • the user could provide the release code via the user's low-end mobile phone (e.g., via text message) to system 100 including an indication (e.g., a network address, email address, etc.) of the network-connected printer to which the user desires to print the document.
  • an indication e.g., a network address, email address, etc.
  • Figure 2 is a block diagram illustrating a system according to various aspects
  • Figure 2 includes particular components, modules, etc. according to various embodiments. However, in different embodiments, more, fewer, and/or other components, modules, arrangements of components/modules, etc. may be used according to the teachings described herein. In addition, various components, modules, etc. described herein may be implemented as one or more software modules, hardware modules, special-purpose hardware (e.g., application specific hardware, application specific integrated circuits (ASICs), embedded controllers, hardwired circuitry, etc.), or some combination of these.
  • special-purpose hardware e.g., application specific hardware, application specific integrated circuits (ASICs), embedded controllers, hardwired circuitry, etc.
  • FIG. 2 Various modules and/or components illustrated in Figure 2 may be implemented as a non-transitory computer-readable storage medium containing instructions executed by a processor (e.g., processor 228) and stored in a memory (e.g., storage 222) for performing the operations and functions discussed herein.
  • a processor e.g., processor 2228
  • a memory e.g., storage 222
  • a mobile phone gateway 212 receives phone interactions from a low-end mobile phone 240. These phone interactions are received via a telephony signaling protocol (e.g., Signaling System No. 7 (SS7) or other suitable protocol). Examples of phone interactions over a telephony signaling protocol include USSD (Unstructured Supplementary Service Data) sessions, text messaging (e.g., Short Message Service or SMS), voice communication (e.g., IVR), or touch tone phone inputs on the phone keypad.
  • SS7 Signaling System No. 7
  • Examples of phone interactions over a telephony signaling protocol include USSD (Unstructured Supplementary Service Data) sessions, text messaging (e.g., Short Message Service or SMS), voice communication (e.g., IVR), or touch tone phone inputs on the phone keypad.
  • USSD Unstructured Supplementary Service Data
  • mobile phone gateway 212 converts the low-end mobile phone interactions to web interactions and/or instructions.
  • web interactions could be interactions typically performed by a user on a web browser or they could be instructions performed by a web service to interact with content hosted on the World Wide Web.
  • Task module 214 performs the web interactions to generate document. In one example, a user might dial a particular number sequence to engage a service for facilitating web interactions.
  • low-end mobile phone 240 receives a menu of content source options (e.g., Google Docs, available from Google, Inc. of Mountain View, CA, or Dropbox, Inc. of San Francisco, CA).
  • the user receives a request for his/her Dropbox password.
  • the user receives a menu of folder or file ' options, from which the user again makes a selection (e.g., pressing "1 ,” “2,” or “3,” etc.).
  • Mobile phone gateway 212 converts these selections to web instructions and task module 214 executes the instructions (perhaps via interaction with third party service 260).
  • Mobile phone gateway 212 might provide a menu of printer options from which the user can select. In alternative embodiments, the user might provide the address (e.g., IP address, email address, etc.) or name of the printer to system 210.
  • document rendering module 220 renders the selected document for printing and communications module 216 sends the print-ready document to printer 250 over a network (e.g., the Internet).
  • an application or service allows particular web interactions to be mapped to phone interactions.
  • SiteOnMobile an online tool available from Hewlett-Packard Development Company of Palo Alto, CA is an example of such a service.
  • SiteOnMobile allows for browsing through a website using a computing device with a web browser and identifying particular actions (e.g., clicking on particular link, selecting a particular item from a dropdown list, etc.) to be packaged into mobile phone interactions, thereby allowing a user to repeat the interactions using a low-end mobile phone.
  • Such services or applications can be leveraged to generate printable content, which can then be provided to system 210 and converted into print-ready format by rendering module 220.
  • release code module 224 generates a release code corresponding to a print-ready document generated by document rendering module 220.
  • the release code could be PI or any other suitable identifier linked to the print-ready document.
  • the release code is provided to mobile phone 240 (e.g., via text message).
  • Storage 222 stores print-ready documents and may be encrypted storage. Print-ready documents may be stored temporarily until the release code is received as a print request or they may be stored persistently such that the release code may be submitted multiple times to generate a new print job each time a print request contains the code.
  • a release code When a release code is input directly into a network-connected printer 250 communicatively connected to system 210, the document corresponding to the release code is retrieved from storage 222 and sent to printer 250.
  • the release code may also be received from mobile device 240 as a print request.
  • the phone number for mobile phone 240 may be associated with a list of one or more network-connected printers associated with system 210.
  • printer allocation module 226 selects a printer based on the phone number of mobile phone 240. For example, a user may have registered printer 240 with system 210 and identified the phone number of mobile phone 240 on a "whitelist" of phone numbers that can send print jobs to printer 240. If more than one printer is available based on the mobile phone number, printer allocation module 226 selects a printer in view of various rules, priorities, user preferences, etc.
  • the user could send the release code (e.g., as a text message) together with an indication (e.g., IP address, printer email address, etc.) of a particular network-connected printer as a print request.
  • printer allocation module 226 routes the print job via communications module 216 to the printer identified in the request.
  • Figure 3 is a flow diagram of operation in a system according to various embodiments.
  • Figure 3 includes particular operations and execution order according to certain embodiments. However, in different embodiments, other operations, omitting one or more of the depicted operations, and/or proceeding in other orders of execution may also be used according to teachings described herein.
  • a system receives 310 a document or other data output resulting from a user task performed on a low-end mobile phone. Examples of tasks include, but are not limited to, purchasing tickets (e.g., train, movie, bus, concert, etc.), paying bills, requesting account statements, etc.
  • the system converts 320 the document or other data output (images, etc.) into a print-ready format.
  • documents may be converted to Portable Document Format (PDF) or other suitable format for raster image processing, which may also be performed by the system or directly on a printing device.
  • PDF Portable Document Format
  • a global release code can be any type of identifier linked to a print-ready document.
  • Examples of global release codes may include, but are not limited to, PI s, passwords, or any other identifier that can be entered on a printing device or sent by a low-end mobile phone to retrieve a print-ready document.
  • the document may be maintained in storage and converted to a print-ready document after receiving the release code as part of a print request.
  • the global release code is sent 340 to the low-end mobile phone from which the original task was performed. This allows the user to initiate a print job by sending the global release code back to the system (e.g., by sending the code back to the system using the mobile phone or by inputting the code to a printing device).
  • the system retrieves the corresponding print-ready document (or retrieves and then converts the document to print-ready format) and transmits 350 the print-ready document to a printer over a network.
  • This enables a variety of printing options to a user. For example, if the user has his/her own network-connected printer at home, the print request can be sent to the user's home printer from anywhere.
  • Figure 4 is a flow diagram of operation in a system according to various embodiments.
  • Figure 4 includes particular operations and execution order according to certain embodiments. However, in different embodiments, other operations, omitting one or more of the depicted operations, and/or proceeding in other orders of execution may also be used according to teachings described herein.
  • a system receives 410 phone interactions from a low-end mobile phone. These interactions could be one or more text messages, a voice call (e.g., via an IVR system), touch-tone phone inputs, or other suitable low-end mobile phone communication mechanisms.
  • the system converts 420 these phone interactions to web interactions.
  • the phone interactions are translated into instructions that can be performed by a web browser or a web service (e.g., retrieving content hosted on a particular website, providing authentication credentials to login into an online account or service, etc.).
  • the system performs 430 the web interactions generated from the phone interactions to generate document output.
  • Document output could be a word processing document, a PDF, metadata describing a document (e.g., XML) or other content that can be used to create a document or other printable output.
  • Document output is converted 440 to print-ready format and a release code is generated 450 for the print-ready document.
  • the system sends (e.g., via text message) 460 the global release code to the mobile phone from which the original phone interactions were performed by the user.
  • the system sends (e.g., via text message) 460 the global release code to the mobile phone from which the original phone interactions were performed by the user.
  • the global release code could be sent to a different mobile device than the one originating the transaction or it could be sent elsewhere, such as, for example, an email address.
  • the user When the user is ready to get a printout of the document generated from his/her task performed on the low-end mobile phone, he/she sends the global release code to the system as a print request. In some embodiments, merely sending the code to the system is sufficient to constitute a print request. In other embodiments, the code is accompanied by other information and/or data to indicate a print request. For example, the user might send a text message from the low-end mobile phone with a print request label or command followed by the global release code (e.g., "Print: 123456," where 123456 is the global release code). In the text message example, the user might include the address or identity of a particular network-enabled printer connected to the system for printing the document. Or, the server system might do a lookup on the mobile phone number that sent the global release code to identify a particular network printer that is linked to the mobile phone number.
  • the global release code e.g., "Print: 123456”
  • the user might enter the global release code
  • the network printer might have a "print" button or icon that, when selected, requests the user to input a global release code.
  • the print request is sent to the server system and the corresponding document is retrieved from storage.
  • the storage may be encrypted storage.
  • the server system transmits 470 the document in print-ready format to the appropriate network printer (e.g., the printer from which the request was received or other printer identified in the print request).
  • the appropriate network printer e.g., the printer from which the request was received or other printer identified in the print request.

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Human Computer Interaction (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Computational Linguistics (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Artificial Intelligence (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

La présente invention porte sur un module de rendu de documents qui reçoit un document en sortie résultant d'une tâche exécutée par un utilisateur sur un téléphone mobile et qui convertit le document en sortie en un document prêt à l'impression. Un module de code de libération génère un code de libération destiné à être envoyé au téléphone mobile, le code de libération étant destiné au document prêt à l'impression. Un module de communications fournit le document prêt à l'impression à une imprimante connectée au réseau en réponse à la réception du code de libération sous la forme d'une demande d'impression.
PCT/US2011/066792 2011-12-22 2011-12-22 Impression pour tâches de téléphone mobile WO2013095498A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
PCT/US2011/066792 WO2013095498A1 (fr) 2011-12-22 2011-12-22 Impression pour tâches de téléphone mobile

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/US2011/066792 WO2013095498A1 (fr) 2011-12-22 2011-12-22 Impression pour tâches de téléphone mobile

Publications (1)

Publication Number Publication Date
WO2013095498A1 true WO2013095498A1 (fr) 2013-06-27

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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2015047033A1 (fr) * 2013-09-30 2015-04-02 Samsung Electronics Co., Ltd. Système et procédé permettant de fournir un service d'impression en nuage
EP2958007A1 (fr) * 2014-06-05 2015-12-23 Samsung Electronics Co., Ltd. Procédé d'impression de trouble utilisant un système de réponse automatique et système d'impression en nuage pour réaliser celui-ci
US9361053B2 (en) 2013-01-31 2016-06-07 Hewlett-Packard Development Company, L.P. Confidential-sender email addresses for printing
CN105849689A (zh) * 2013-09-30 2016-08-10 三星电子株式会社 用于提供云打印服务的系统和方法
US9858516B2 (en) 2013-03-07 2018-01-02 Hewlett-Packard Development Company, L.P. Secure printing
US20230075845A1 (en) * 2021-08-31 2023-03-09 Canon Kabushiki Kaisha Print system and control method

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US20040137928A1 (en) * 2003-01-13 2004-07-15 Biundo Marc C. Cellular phone printing configuration short message system message
US6922258B2 (en) * 2001-05-30 2005-07-26 Polaroid Corporation Method and apparatus for printing remote images using a mobile device and printer
US7385721B2 (en) * 2003-03-21 2008-06-10 Toshiba Corporation Wireless wide area network printing
US20090021776A1 (en) * 2007-07-19 2009-01-22 Simon Dolan Method and apparatus for printing from a mobile device

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US6922258B2 (en) * 2001-05-30 2005-07-26 Polaroid Corporation Method and apparatus for printing remote images using a mobile device and printer
US20040137928A1 (en) * 2003-01-13 2004-07-15 Biundo Marc C. Cellular phone printing configuration short message system message
US7385721B2 (en) * 2003-03-21 2008-06-10 Toshiba Corporation Wireless wide area network printing
US20090021776A1 (en) * 2007-07-19 2009-01-22 Simon Dolan Method and apparatus for printing from a mobile device

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9361053B2 (en) 2013-01-31 2016-06-07 Hewlett-Packard Development Company, L.P. Confidential-sender email addresses for printing
US9858516B2 (en) 2013-03-07 2018-01-02 Hewlett-Packard Development Company, L.P. Secure printing
WO2015047033A1 (fr) * 2013-09-30 2015-04-02 Samsung Electronics Co., Ltd. Système et procédé permettant de fournir un service d'impression en nuage
US9311038B2 (en) 2013-09-30 2016-04-12 Samsung Electronics Co., Ltd. System and method for providing cloud printing service
CN105849689A (zh) * 2013-09-30 2016-08-10 三星电子株式会社 用于提供云打印服务的系统和方法
US9602683B2 (en) 2013-09-30 2017-03-21 Samsung Electronics Co., Ltd. System and method for providing cloud printing service
US9661160B2 (en) 2013-09-30 2017-05-23 S-Printing Solution Co., Ltd. System and method for providing cloud printing service
CN105849689B (zh) * 2013-09-30 2019-04-19 惠普打印机韩国有限公司 用于提供云打印服务的系统和方法
EP2958007A1 (fr) * 2014-06-05 2015-12-23 Samsung Electronics Co., Ltd. Procédé d'impression de trouble utilisant un système de réponse automatique et système d'impression en nuage pour réaliser celui-ci
US9465569B2 (en) 2014-06-05 2016-10-11 Samsung Electronics Co., Ltd. Cloud print method using automatic response system and cloud print system for performing the same
US20230075845A1 (en) * 2021-08-31 2023-03-09 Canon Kabushiki Kaisha Print system and control method
US11842105B2 (en) * 2021-08-31 2023-12-12 Canon Kabushiki Kaisha Print system and control method for printing in a store

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