WO2013034186A1 - Procédé, produit programme d'ordinateur et serveur d'application de conférence pour planifier une conférence audio ou vidéo - Google Patents

Procédé, produit programme d'ordinateur et serveur d'application de conférence pour planifier une conférence audio ou vidéo Download PDF

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Publication number
WO2013034186A1
WO2013034186A1 PCT/EP2011/065525 EP2011065525W WO2013034186A1 WO 2013034186 A1 WO2013034186 A1 WO 2013034186A1 EP 2011065525 W EP2011065525 W EP 2011065525W WO 2013034186 A1 WO2013034186 A1 WO 2013034186A1
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WO
WIPO (PCT)
Prior art keywords
mail
audio
update
meeting request
sender
Prior art date
Application number
PCT/EP2011/065525
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English (en)
Inventor
Christian Olrog
Original Assignee
Telefonaktiebolaget L M Ericsson (Publ)
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telefonaktiebolaget L M Ericsson (Publ) filed Critical Telefonaktiebolaget L M Ericsson (Publ)
Priority to PCT/EP2011/065525 priority Critical patent/WO2013034186A1/fr
Publication of WO2013034186A1 publication Critical patent/WO2013034186A1/fr

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1818—Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties

Definitions

  • the invention relates to a method for scheduling an audio or video conference at a conference application server capable of setting up audio or video conferences that can be accessed via Internet link addresses, telephone numbers, or other addressing schemes.
  • the invention relates further to a computer program product for carrying out the method and to a conference
  • a drawback of the former approach is that each person that desires to schedule an audio or video conference and invite participants thereto must do so from a terminal which has a dedicated plug in program
  • a further drawback of the former approach is that the plug in program needs to be installed in each terminal, e.g. mobile phone, PDA, computer, etc., the person normally uses in order to not unnecessarily restrict the person' s normal usage pattern with respect to the terminals, i.e. the person should be capable of
  • a drawback of Internet based scheduling is that
  • addresses of participants cannot be taken automatically from the address book of the calendar and mail program but have to be entered manually.
  • the Internet page may allow for saving
  • a method is provided, according to which a meeting request e-mail comprising a subject, a scheduled date and time for the meeting, an identification of the sender of the meeting request e-mail, and the identification of at least a further recipient of the meeting request e-mail, which
  • the meeting request e- mail is interpreted as a request to set up an audio or video conference at the scheduled date and time and with the sender and the at least one recipient as participants. At least one Internet link address, telephone number, or other address via which the participants can access the audio or video conference is provided.
  • An update to the meeting request e-mail is prepared and sent to the participants of the audio or video conference, wherein the update comprises the subject, the scheduled date and time for the meeting, the at least one Internet link address, and the
  • the update shall falsely indicate the sender of the meeting e-mail request as also the sender of the update.
  • the update sent will be interpreted as an update to the meeting request e-mail.
  • the update is only sent to the at least further recipient of the meeting request e-mail.
  • some other communication linked to the meeting e-mail request such as a further meeting request e-mail linked to the original meeting request e-mail, has to be sent to the sender of the meeting request e-mail in order to inform the sender about the at least one Internet link address, telephone number, or other address, via which the sender can access the audio or video conference.
  • an information message is prepared and sent, e.g. via e-mail, to the participants of the audio or video conference, wherein the information messages are linked to the meeting request e-mail and comprise the at least one Internet link address, telephone number, or other address.
  • At least one PIN code is provided in the update, wherein the participants can access the audio or video conference via the at least one Internet link address, telephone number, or other address firstly after having presented the PIN code, and the update comprises also the at least one PIN code.
  • the participants can access the audio or video conference via the at least one Internet link address, telephone number, or other address firstly after having presented the PIN code, and the update comprises also the at least one PIN code.
  • the participants may be given individual Internet link addresses, telephone numbers, or other addresses, wherein each of the participants of the audio or video conference can access the audio or video conference via his/her individual Internet link
  • participant participants can likewise be identified and/or given different user rights.
  • the at least further recipient of the meeting request e-mail will be given this individual PIN code, Internet link address, telephone number, or other address in the update, whereas the sender of the meeting request e- mail will be given an individual PIN code, Internet link address, telephone number, or other address in other kind of message linked to the meeting request e- mail such that he/she will not reveal his/her
  • individual PIN code, Internet link address, telephone number, or other address when sending a further update to the meeting request e-mail in order to e.g. change the time or date of the audio or video conference.
  • Such individual PIN code, Internet link address, telephone number, or other address may be referred to as a moderator individual PIN code, Internet link address, telephone number, or other address.
  • the yet further update is identical with the further update received from the sender except for that the yet further update comprises for each of the participants his/her individual PIN code.
  • the authorization may comprise an
  • an inquiry is prepared and sent to the sender regarding the type of the audio or video conference, the configuration of the audio or video conference, and/or the payment for the audio or video conference.
  • a response is received from the sender regarding the type of the audio or video
  • the audio or video conference is set up and/or the billing is made according to the response.
  • the inquiry may be sent and the response may be received as ordinary e-mails. Alternatively, the inquiry is sent and the response is received as a new meeting request e-mail and an update thereof.
  • the sender is enabled to set up further details of the audio or video
  • a method is provided, according to which a meeting request e-mail comprising a subject, a scheduled date and time for the meeting, and an identification of the sender of the meeting request e-mail is received from a terminal having an e- mail program with in-person meeting scheduling and updating functionality installed therein.
  • the meeting request e-mail has no further recipients.
  • the meeting request e-mail is interpreted as a request to set up an audio or video conference at the scheduled date and time.
  • At least one Internet link address, telephone number, or other address via which participants of the audio or video conference can access the audio or video conference is provided.
  • An update to the meeting request e-mail is prepared and sent to the sender, wherein the update comprises the subject, the scheduled date and time for the meeting, the at least one
  • the result of the method is similar to the result of the method of the first aspect. The difference is that at the initiation of the scheduling of the audio or video conference no further recipients of the meeting request e-mail, i.e. persons invited to the audio or video conference, are
  • a further update to the meeting request e-mail is received from the sender, which comprises the identification of at least one further recipient which is invited to the audio or video conference.
  • the update sent to the sender may be exchanged for other kind of message associated with the meeting request e-mail.
  • the further update received from the sender with the identification of at least one further recipient which is invited to the audio or video conference is then followed by a yet further update prepared and sent to the at least further recipient and optionally to the sender, thereby informing them about the Internet link address, telephone number, or other address, via which they can access the audio or video conference.
  • a computer program product is provided, which product is loadable into the
  • a conference application server capable of setting up audio or video conferences that can be accessed via Internet link addresses, telephone numbers, or other addresses.
  • the conference application server comprises three modules: a receiving module, an interpreting module and a preparation and sending module.
  • the receiving module is provided for receiving from a terminal having an e-mail program with in-person meeting scheduling and updating functionality installed therein, a meeting request e- mail comprising a subject, a scheduled date and time for the meeting, an identification of the sender of the meeting request e-mail, and the identification of at least a further recipient of the meeting request e- mail, which recipient is invited to the audio or video conference.
  • the interpreting module is provided for interpreting the meeting request e-mail as a request to set up an audio or video conference at the scheduled date and time and with the sender and the at least one recipient as participants.
  • the providing module is provided for providing at least one Internet link address, telephone number, or other address, via which the participants can access the audio or video
  • the preparation and sending module is provided for preparing and sending (i) an update to the meeting request e-mail to the participants of the audio or video conference, (ii) an update to the meeting request e-mail to the at least further recipient of the meeting request e-mail and another message to the sender of the meeting request e-mail, or (iii)
  • the update if being used, comprises the subject, the scheduled date and time for the meeting, the at least one Internet link address, telephone number, or other address, and the identification of the sender of the meeting request e-mail as an indication of the sender of the update such that the update sent will be
  • the other message if being used, is linked to the meeting request e-mail and comprises the at least one Internet link address, telephone number, or other address.
  • the information messages if being used, are linked to the meeting request e-mail and comprise the at least one Internet link address, telephone number, or other address.
  • a conference application server capable of setting up audio or video conferences that can be accessed via Internet link addresses, telephone numbers, or other addresses.
  • the conference application server comprises three modules: a receiving module, an interpreting module and a preparation and sending module.
  • the receiving module is provided for receiving from a terminal having an e-mail program with in-person meeting scheduling and updating functionality installed therein, a meeting request e- mail comprising a subject, a scheduled date and time for the meeting, and an identification of the sender of the meeting request e-mail.
  • the interpreting module is provided for interpreting the meeting request e-mail as a request to set up an audio or video conference at the scheduled date and time.
  • the providing module is provided for providing at least one Internet link address, telephone number, or other address via which participants of the audio or video conference can access the audio or video conference.
  • the preparation and sending module is provided for preparing and sending (i) an update to the meeting request e-mail or (ii) a message to the sender, the update comprising the subject, the scheduled date and time for the meeting, the at least one Internet link address, telephone number, or other address, and the identification of the sender of the meeting request e-mail as an indication of the sender of the update such that the update sent will be interpreted as an update to the meeting request e-mail.
  • the receiving module is further provided for receiving a further update to the meeting request e- mail from the sender, the received further update comprising the identification of at least one further recipient of the further update to the meeting request e-mail, which recipient is invited to the audio or video conference; and the preparation and sending module is further provided, if the message is prepared and sent to the sender, for preparing and sending (i) a yet further update to the meeting request e-mail to the at least one further recipient of the further update to the meeting request e-mail, or (ii) an information message to the at least one further recipient of the further update to the meeting request e-mail.
  • the yet further update comprises the at least one
  • the information message is linked to the yet further update to the meeting request e-mail and comprises the at least one Internet link address, telephone number, or other address.
  • One advantage of the above aspects is that they provide for a simplified operation for the person scheduling the audio or video conference.
  • a further advantage of the above aspects is that they are fast, reliable, precise, flexible, and of low cost.
  • FIG. 1 illustrates schematically a communication network including a conference application server according to an embodiment
  • Fig. 2 is a flow scheme of a method according to an embodiment .
  • FIG. 1 illustrates schematically a communication network terminal including terminals 12, 16 and a conference application server 13 connected to one another via the Internet 14.
  • the terminals 12, 16 are personal computers, PDAs, mobile phones, or other communication terminals, each having a respective e-mail client with in-person meeting scheduling and updating functionality 12a, 16a installed therein.
  • An example of a computer file format having this functionality is iCalendar.
  • the format allows Internet users to send meeting requests and tasks to other Internet users, via e-mail. Recipients of the iCalendar data file (with the supporting
  • the application can respond to the sender easily or counter propose another meeting date/time.
  • the format is supported by a large number of products, including Google Calendar, Apple iCal, IBM Lotus Notes, Yahoo! Calendar, and partially also by Microsoft Outlook.
  • the conference application server 13 is typically a computer and has a computer program product 13a
  • FIG. 2 is a flow scheme of a method for scheduling an audio or video conference at a conference application server capable of setting up audio or video conferences that can be accessed via Internet link addresses according to an embodiment of the invention, which is preferably implemented in the application server 13.
  • a person 11 having access to the terminal 11 initiates the scheduling of an audio or video conference by preparing a meeting request e-mail and sending it to the conference application server 13 and to one or several further recipients 15, which are invited to the audio or video conference.
  • the meeting request e-mail comprises a subject, a scheduled date and time for the meeting, an identification of the sender 11 of the meeting request e-mail, and the identification of the recipients of the meeting request e-mail.
  • the scheduled date and time for the meeting corresponds to the scheduled date and time for the audio or video
  • the meeting request e-mail may also contain an indication that it refers to a scheduled audio or video conference in order for the one or several recipients 15 of the e-mail to understand this.
  • the meeting request e-mail is, in a step 21 of Fig. 2, received at the conference application server 13.
  • the meeting request e-mail is first received by the receiving module of the computer program product 13a. Next, the meeting request e-mail is handled over to the
  • interpreting module which, in a step 22, interprets it as a request to set up an audio or video conference at the scheduled date and time and with the sender 11 and the one or several recipients 15 as participants.
  • This interpretation may be a default interpretation for each incoming meeting request e-mail or the interpretation may be caused by a particular code in the meeting request e-mail.
  • an authorization may optionally be performed by the optional authorizing module by means of, in a step 23, checking whether the sender 11 is authorized to request the setting up of the audio or video
  • the conference application server 13 proceeds only if the sender 11 is authorized.
  • the providing module provides, in a step 24, at least one Internet link address via which the
  • the providing module provides, in the step 24, at least one telephone number or address of any other suitable addressing scheme, via which the participants can access the audio or video conference.
  • the providing module also provides, in a step 25, at least one PIN code, wherein the
  • the preparation and sending module of the computer program product 13a continues, in a step 26, by
  • the update comprises the subject, the scheduled date and time for the meeting, the at least one Internet link address, telephone number, or other address for accessing the audio or video conference, optionally the at least one PIN code, and the
  • the conference application server 13 makes the recipients to believe that the update is sent from the sender 11 and will thus be interpreted as an update to the original meeting request e-mail.
  • This modification of the sender identification is readily made by a person skilled in the art and is required to support those e-mail/calendar programs in which only the sender of the meeting request e-mail is available for sending updates thereof. If necessary (e.g. to handle SPF, Sender Policy Framework) the required steps to allow the conferencing application server 13 to send messages on behalf of the sender 11 should be performed at system setup.
  • the conference application server 13 sends the update via a server associated with the sender 11.
  • the update may also contain an indication that the meeting request e-mail refers to a scheduled audio or video conference.
  • the update is only sent from the conference application server 13 to the one or several recipients 15 of the meeting request e-mail.
  • the conference application server 13 sends in a separate communication information regarding e.g. the at least one Internet link address and the optional at least one PIN code to the sender 11 of the meeting request e-mail. This may be made by in a new meeting request e-mail having a link to the original meeting request e-mail so that they can be matched with one another (e.g. for identification in case the sender has sent or will send further meeting request e-mails to the conference application server 13 in order to schedule further audio or video conferences) .
  • no update is sent from the conference application server 13.
  • an information message is prepared and sent to the participants, wherein the information message is linked to the meeting request e-mail and comprises the at least one Internet link address, telephone number, or other address and the optional at least one PIN code.
  • the linking may be made simply by stating in the information message that it is linked to (or replaces in part) the meeting request e-mail.
  • An inquiry may be prepared and sent from the conference application server 13 to the sender 11 regarding the type of the audio or video conference, the
  • the sender can thus respond to the inquiry and hence the conference application server 13 receives a response regarding the type of the audio or video conference, the configuration of the audio or video conference, and/or the payment for the audio or video conference.
  • the application server 13 sets up the audio or video conference and/or effectuates the billing
  • the inquiry may be sent and the response may be
  • the inquiry is sent and the response is received as a new meeting request e-mail and an update thereof linked to the original meeting request e-mail.
  • the configuration of the audio or video conference, and/or the payment for the audio or video conference are/is set up in advance for a period of time and thus the conference application server 13 will use such default selections during that period of time.
  • a moderator PIN code may be provided by the conference application server 13 for the sender 11 of the meeting request e-mail, wherein the sender 11 can access the audio or video conference firstly after having presented the moderator PIN code.
  • the moderator PIN code is prepared and sent from the conference application server to the sender in a unicast message, preferably in a new meeting request e-mail linked to the meeting request e-mail sent by the sender 11.
  • a moderator Internet link address may be provided by the conference application server 13 for the sender 11 of the meeting request e-mail, wherein the sender 11 can access the audio or video conference via the moderator Internet link address 11.
  • moderator Internet link address may be prepared and sent to the sender 11 in a similar manner as the moderator PIN code is sent to the sender 11. It shall be appreciated that that in step 25, the conference application server 13 may provide an
  • the update which is prepared and sent to the participants of the audio or video conference in step 26 comprises for each of the participants his/her individual PIN code.
  • an individual PIN code is most desirable.
  • the use of individual PIN codes for accessing the audio or video conference opens up possibilities for giving different participants different user rights during the audio or video conference. The different user rights are handled via the individual PIN codes via which the participants access the audio or video conference; a given PIN code is associated with a give user right.
  • the moderator PIN code may be used for similar purpose.
  • the conference application server 13 may provide an individual Internet link address for each of the participants of the audio or video conference
  • each of the participants of the audio or video conference can access the audio or video
  • the update which is prepared and sent to the participants of the audio or video conference in step 26 comprises for each of the participants his/her individual Internet link address. Also, the use of different Internet link addresses for different
  • participant participants can be used to give different participants different user rights during the audio or video
  • the sender 11 sends a further update to the meeting request e-mail after the update to the meeting request e-mail has been sent from the conference application server 13 to the participants of the audio or video conference.
  • This further update is received by the one or several recipients 15 and, in a step 27, by the conference application server 13.
  • Such update may for instance contain a new updated scheduled date and time for the audio or video conference, or a new list of recipients 15 (some may be cancelled and/or some may be added) .
  • this update cannot contain the individual PIN codes or Internet link addresses - if such are used, since the sender 11 is not aware of these (and individual codes (or individual text messages) can neither be handled in a typical e-mail client) .
  • the receiving and preparation and sending modules of the computer program product 13a installed in the application server 13 in response to such further update from the sender 11 prepares and sends, in a step 28, a yet further update to the meeting request e-mail to the participants of the audio or video conference, wherein the yet further update is identical with the further update received from the sender 11 except for that the yet further update comprises for each of the participants (except the sender 11) his/her individual PIN code if individual PIN codes are used and his/her individual Internet link address if individual Internet link addresses are used.
  • this update as all updates from the conference application server 13, comprises the identification of the sender 11 of the meeting request e-mail as a false indication of the sender of the update, i.e. the conference application server makes the recipients to believe that it is the sender 11 which has sent this update.
  • the update sent in step 26 is only sent to the to the one or several recipients 15 of the meeting request e-mail, the update sent in step 27 has to be an update to the original meeting request e-mail sent by the sender 11.
  • the meeting request e-mail may comprise at least one attachment.
  • the conference application server 13 during the audio or video conference, opens the at least one attachment in a virtual conference room and/or each of the participants is enabled to download the at least one attachment from the virtual conference room.
  • the scheduling method differs from the method described with reference to Fig. 2 in some aspects.
  • the sender can chose to send the meeting request e-mail only to the conference application server 13. This means that the update thereof sent from the conference application server 13 in step 26 is only sent to the sender 11 or information is provided to the sender 11 in another manner. Subsequent thereto, the sender 11 prepares and sends an update to the meeting request e-mail to the conference application server 11 and to one or several added recipients, which are invited to the audio or video conference. This further update is received by the conference application server 13 e.g. as the further update received in step 27 in Fig. 2.
  • the scheduling method ends here, but otherwise the application server prepares and sends a yet further update to the meeting request e-mail which may also contain for each
  • this update from the conference application server 13 shall be marked as coming from the sender 11 such that the recipients thereof will interpret the e-mail as an update to the meeting request e-mail. This step corresponds to step 28 of Fig. 2.
  • the update sent to the sender 11 in response to the meeting request e-mail is exchanged for another message possibly including the Internet link address for accessing the audio or video meeting. If all information is included in this message, the yet further update sent by the application server 13 in response to the further update sent by the sender 11 with the one or several added recipients may only be sent to the one or several added recipients. Otherwise, the yet further update may be sent to all participants with the sender 11 as the marked sender such that the yet further update will be interpreted as an update to the meeting request e-mail.
  • the yet further update is also be exchanged for yet another kind of message from the conference application server 13 to the participants (if the
  • the yet further update is linked to the meeting request e-mail and the update thereof and comprises the Internet link address for accessing the audio or video meeting.
  • the invention encompasses conference application servers comprising the above computer program products loaded into their internal memories as well as conference application servers provided for performing the methods disclosed above.

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  • Engineering & Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

L'invention porte sur un procédé pour planifier une conférence audio ou vidéo au niveau d'une application de conférence qui comprend les étapes suivantes consistant à : (i) recevoir (21), en provenance d'un terminal (12) dans lequel est installé un programme de courriel à fonction de planification et de mise à jour de réunion en personne (12a), un courriel de demande de réunion comprenant un sujet, une date et une heure planifiées pour la réunion, une identification de l'expéditeur (11) du courriel de demande de réunion, et l'identification d'au moins un autre destinataire du courriel de demande de réunion, lequel destinataire est invité à la conférence audio ou vidéo ; (ii) interpréter (22) le courriel de demande de réunion comme étant une demande d'établissement d'une conférence audio ou vidéo à la date et l'heure planifiées et avec l'expéditeur et le ou les destinataires en tant que participants ; (iii) fournir (24) au moins une adresse de lien Internet, un numéro de téléphone ou une autre adresse par laquelle les participants peuvent accéder à la conférence audio ou vidéo ; et (iv) préparer et envoyer (26) une mise à jour au courriel de demande de réunion aux participants de la conférence audio ou vidéo. La mise à jour comprend le sujet, la date et l'heure planifiées pour la réunion, la ou les adresses de lien Internet, numéros de téléphone ou autres adresses, et l'identification de l'expéditeur du courriel de demande de réunion en tant qu'indication de l'expéditeur de la mise à jour.
PCT/EP2011/065525 2011-09-08 2011-09-08 Procédé, produit programme d'ordinateur et serveur d'application de conférence pour planifier une conférence audio ou vidéo WO2013034186A1 (fr)

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PCT/EP2011/065525 WO2013034186A1 (fr) 2011-09-08 2011-09-08 Procédé, produit programme d'ordinateur et serveur d'application de conférence pour planifier une conférence audio ou vidéo

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PCT/EP2011/065525 WO2013034186A1 (fr) 2011-09-08 2011-09-08 Procédé, produit programme d'ordinateur et serveur d'application de conférence pour planifier une conférence audio ou vidéo

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