WO2012151986A1

WO2012151986A1 - Service processing apparatus, system and method

Info

Publication number: WO2012151986A1
Application number: PCT/CN2011/083835
Authority: WO
Inventors: 孙爱芳
Original assignee: 中兴通讯股份有限公司
Priority date: 2011-09-20
Filing date: 2011-12-12
Publication date: 2012-11-15
Also published as: CN103023672B; CN103023672A

Abstract

Disclosed are a service processing apparatus, system and method. The apparatus comprises: a receiving module, configured to receive a service request from a user, the service request being used to request acquisition of data information of a service on a ubiquitous terminal device; a service deployment and control module, configured to deploy and control the service on the ubiquitous terminal device according to the service request; and an acquisition module, configured to acquire the data information of the deployed and controlled service. The present invention can realize universality of the service processing method.

Description

TECHNICAL FIELD The present invention relates to the field of communications, and in particular to a service processing apparatus, system, and method. At present, for terminal equipment management (Device Management, DM for short), TR-069-based home terminal equipment management is mainly used in the related art. Furthermore, the Broadband Forum has also developed the general data model TR-106 for the characteristics of many types of home terminal equipment and large differences in functions. However, since the TR-106 is related to the terminal type and cannot be used alone to model the management information of the heterogeneous terminal of the ubiquitous network, it is difficult to implement the versatility of the service processing method. SUMMARY OF THE INVENTION The present invention provides a service processing apparatus, system, and method, to at least solve the problem that the ubiquitous network in the related art cannot model the management information of the heterogeneous terminal, and it is difficult to implement the versatility of the service processing method. In order to achieve the above object, according to an aspect of the present invention, a service processing apparatus is provided. The service processing apparatus according to the present invention comprises: a receiving module, configured to receive a service request from a user, wherein the service request is used to request acquisition of data information of a service on the ubiquitous terminal device; and the service deployment and control module is set to be based on the service request Deploying and controlling services on the ubiquitous terminal device; acquiring modules, configured to obtain data information of the deployed and controlled services. The service deployment and control module includes: a splitting unit configured to split services on the ubiquitous terminal device according to the service request; the service deployment and control unit is configured to deploy and control the split service. The service processing device further includes: a policy center module, configured to select a collaborative terminal according to the service request, where the collaborative terminal is used to cooperatively process the split service; the service deployment and control unit is further configured to adopt the selected collaborative terminal, and the split terminal Business deployment and control. The service processing device further includes: a device and a network monitoring module, configured to monitor characteristics of the selected coordinated terminal and a network state thereof; the service deployment and control unit is further configured to adopt the selected collaboration according to the selected cooperative terminal characteristics and the network state thereof. The terminal deploys and controls the split services. In order to achieve the above object, according to another aspect of the present invention, a service processing system is provided. The service processing system according to the present invention includes a service processing device and a terminal control center, wherein the service processing device includes: a receiving module configured to receive a service request from a user, wherein the service request is used to request data of a service on the ubiquitous terminal device The service deployment and control module is configured to deploy and control services on the ubiquitous terminal device according to the service request; the acquiring module is configured to obtain data information of the deployed and controlled services through the terminal control center. The service deployment and control module includes: a splitting unit configured to split services on the ubiquitous terminal device according to the service request; the service deployment and control unit is configured to deploy and control the split service. The service processing device further includes: a policy center module, configured to select a collaborative terminal according to the service request, where the collaborative terminal is used to cooperatively process the split service; the service deployment and control unit is further configured to adopt the selected collaborative terminal, and the split terminal Business deployment and control. The service processing device further includes: a device and a network monitoring module, configured to monitor characteristics of the selected coordinated terminal and a network state thereof; the service deployment and control unit is further configured to adopt the selected collaboration according to the selected cooperative terminal characteristics and the network state thereof. The terminal deploys and controls the split services. The terminal control center includes: a search unit configured to search for data information of the deployed and controlled service in its own storage unit; and a basic processing unit configured to acquire data of the deployed and controlled service if the search unit does not search for The information is passed to the acquisition module. In order to achieve the above object, according to still another aspect of the present invention, a service processing method is provided. The service processing method according to the present invention includes: receiving a service request from a user, wherein the service request is used to request acquisition of data information of a service on the ubiquitous terminal device; and deploying the service on the ubiquitous terminal device according to the service request Control; Get data information for deployed and controlled business. The invention solves the problem that the ubiquitous network cannot model the management information of the heterogeneous terminal in the related technology by deploying and controlling the service, and it is difficult to realize the versatility of the service processing method, thereby realizing the versatility of the service processing method. . BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are set to illustrate,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, In the drawing: 1 is a block diagram showing a structure of a service processing apparatus according to an embodiment of the present invention; FIG. 2 is a block diagram showing a structure of a service processing apparatus according to an embodiment of the present invention; FIG. 3 is a block diagram 2 of a structure of a service processing apparatus according to an embodiment of the present invention; 4 is a structural block diagram of a service processing apparatus according to an embodiment of the present invention; FIG. 5 is a structural block diagram of a service processing apparatus according to a preferred embodiment of the present invention; FIG. 6 is a structural block diagram of a service processing system according to an embodiment of the present invention; 7 is a structural block diagram of a terminal control center TCC according to a preferred embodiment of the present invention; FIG. 8 is a schematic structural diagram of a service processing system according to a preferred embodiment of the present invention; FIG. 9 is a flowchart of a service processing method according to an embodiment of the present invention; Figure 10 is a flow diagram of a method of service processing in accordance with a preferred embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS It should be noted that the embodiments in the present application and the features in the embodiments may be combined with each other without conflict. The invention will be described in detail below with reference to the drawings in conjunction with the embodiments. The present invention provides a service processing apparatus. FIG. 1 is a structural block diagram of a service processing apparatus according to an embodiment of the present invention. As shown in FIG. 1, the system includes a receiving module 11, a service deployment and control module 12, and an obtaining module 13. The structure is described in detail below. The receiving module 11 is configured to receive a service request from a user, where the service request is used to request to obtain data information of a service on the ubiquitous terminal device; the service deployment and control module 12 is connected to the receiving module 11 and configured to be received according to the receiving module 11 Receiving the service request from the user, deploying and controlling the service on the ubiquitous terminal device; the obtaining module 13 is connected to the service deployment and control module 12, and configured to obtain the data of the service deployed and controlled by the service deployment and control module 12. information. In the related art, the ubiquitous network cannot model the management information of the heterogeneous terminal, and it is difficult to implement the versatility of the service processing method. In the embodiment of the present invention, the versatility of the service processing method can be implemented by deploying and controlling the service. In order to more clearly describe the present invention, the above-described business processing apparatus will be described in detail below with reference to the accompanying drawings. FIG. 2 is a structural block diagram of a service processing apparatus according to an embodiment of the present invention. As shown in FIG. 2, the service deployment and control module 12 includes a splitting unit 122 and a service deployment and control unit 124. The structure will be described in detail below with reference to FIG. 2. The splitting unit 122 is connected to the receiving module 11 and configured to split the service on the ubiquitous terminal device according to the service request from the user received by the receiving module 11; the service deployment and control unit 124 is connected to the splitting unit 122. , configured to deploy and control the services split by the splitting unit 122. In the preferred embodiment, the service can be divided by service splitting, so as to adapt to different service process control, and improve service processing efficiency and quality. FIG. 3 is a block diagram showing the structure of a service processing apparatus according to an embodiment of the present invention. As shown in FIG. 3, the service processing apparatus further includes: a policy center module 14 connected to the receiving module 11 and configured to receive a service request according to the receiving module 11. The collaborative terminal is selected to cooperate with the split service. The service deployment and control unit 124 is further configured to use the coordinated terminal selected by the policy center module 14 to deploy and control the split service. The preferred embodiment adds a collaborative terminal for processing the split service, so that when each coordinated terminal performs different split services according to its service characteristics, the service processing efficiency and quality can be improved. 4 is a structural block diagram 3 of a service processing apparatus according to an embodiment of the present invention. As shown in FIG. 4, the service processing apparatus further includes: a device and network monitoring module 15, connected to the policy center module 14, and configured as a monitoring policy center module 14. The characteristics of the selected collaborative terminal and its network state; the service deployment and control unit 124 is further configured to split the collaborative terminal pair selected by the policy center module 14 according to the characteristics of the collaborative terminal monitored by the device and the network monitoring module 15 and its network status. The business is deployed and controlled. Considering that the characteristics of the cooperative terminal and the state of the network are in a changing state, the preferred embodiment first considers the characteristics of the cooperative terminal and whether the network state is in a state suitable for processing the service before the cooperative terminal processes the split service. In this way, the error of the cooperative terminal processing the split service can be reduced, thereby improving the efficiency and quality of the service processing. The implementation process of the embodiment of the present invention will be described in detail below with reference to examples. FIG. 5 is a structural block diagram of a service processing apparatus according to a preferred embodiment of the present invention. As shown in FIG. 5, a terminal integrated management node (Terminal Integrated Management Node, TIMN for short) includes a unified management platform module 51, a TIMN storage unit 52, and a TIMN. Information interaction unit 53. The structure is described in detail below. The unified management platform module 51 includes a device and network monitoring unit 511, a service deployment and control unit 512, a policy center unit 513, a user service management unit 514, and an expandable function unit 515. The functions of each unit are described below. (1) The device and network monitoring unit 511 is responsible for monitoring the ubiquitous terminal devices and the networks and constituent networks they use.

(2) The service deployment and control unit 512 is responsible for deploying and controlling the ubiquitous terminal device service according to the user requirements, providing the user with the download service and managing the ubiquitous terminal device service; the user can deploy the service through the TIMN through the public communication network. The control unit enables self-service management of remote, own terminal devices and their constituent networks.

(3) The policy center unit 513 is responsible for policy deployment and control of the ubiquitous terminal device according to user requirements to meet the user's business needs and the best user experience.

(4) The user service management unit 514 is responsible for managing the services required by the user, including but not limited to statistics of user preferences and usage of service types, and the general services managed by the ubiquitous terminal include but are not limited to configuration, solid software, Management of faults, performance, etc.

(5) Scalable functional unit 515 refers to the extension of the unified management platform function according to the new requirements of users.

The TIMN storage unit 52 is responsible for storing and buffering the unified management platform module data and the user requirement data, so as to perform information interaction with the terminal control center (TTC) through the TIMN information interaction unit, and the stored data is presented to the user. Take a backup.

The TIMN information interaction unit 53 is responsible for performing information interaction with the TCC information interaction unit, so as to complete management and monitoring of the ubiquitous terminal device and its constituent network through the TCC, and is responsible for receiving user requests and parsing the input user requests, and the identification includes However, it is not limited to the characteristics of the user requesting the service type and the service size, and the integration of each TCC information data is performed to form a complete user service and provided to the user. The present invention provides a service processing system. FIG. 6 is a structural block diagram of a service processing system according to an embodiment of the present invention. As shown in FIG. 6, the service processing device 61 and the terminal control center 62 are included, wherein the service processing device 61 includes The receiving module 611 is configured to receive a service request from a user, where the service request is used to request to obtain data information of a service on the ubiquitous terminal device; the service deployment and control module 612 is connected to the receiving module 611, and is configured to be according to the receiving module. The 611 receives the service request from the user, and deploys and controls the service on the ubiquitous terminal device; the obtaining module 613 is connected to the service deployment and control module 612, and is configured to acquire the service deployment and control module 612 through the terminal control center. The data information of the controlled service; the terminal control center 62, connected to the obtaining module 613, comprising: a searching unit 622, configured to search for data information of the deployed and controlled services in its own storage unit; the basic processing unit 624, connected to the search Unit 622, set to not searched by search unit 622 Under conditions, to obtain data and control information services deployment and sent to the acquisition module. The implementation process of the embodiment of the present invention will be described in detail below with reference to examples. FIG. 7 is a structural block diagram of a terminal control center TCC according to a preferred embodiment of the present invention. As shown in FIG. 7, the TCC information interaction unit 71, the TCC storage unit 72, and the basic management unit 73 are included, wherein the TCC information interaction unit 71 is responsible for TIMN information interaction, assisting TIMN to realize remote management of terminal devices and their constituent networks; TCC storage unit 72 is responsible for buffering management information from TIMNs, and simultaneously storing ubiquitous terminals and information data constituting the network; basic management unit 73 is responsible for completing Local maintenance and management of ubiquitous terminal devices and their constituent networks. FIG. 8 is a schematic structural diagram of a service processing system according to a preferred embodiment of the present invention. As shown in FIG. 8, the method includes: a terminal unified management node TIMN, a terminal control center TCC, and a ubiquitous terminal device and a network thereof. The structure is described in detail below.

(1) TIMN is a platform for implementing unified management of a large number of heterogeneous complex terminal devices and their constituent networks. Through interaction with TCCs, monitoring, service deployment and control, user service management, and policy centers of terminal devices and their constituent networks are realized. Features, and support for user remote self-service management. Through TIMN, operators can realize unified management of public communication networks, terminal devices and their constituent networks; terminal equipment vendors can release updated device software packages and configuration parameters; users can implement remote, own terminals through public communication networks. Self-service management of devices and their constituent networks.

(2) The TCC is located on the terminal side, completes local maintenance of the terminal equipment and its composed network, and assists the TIMN in remote management of the terminal equipment and its constituent networks.

(3) A ubiquitous terminal device and its constituent network refer to all terminal devices in the ubiquitous network and include, but are not limited to, a personal area network, an office network, and other local area networks. The ubiquitous network terminal data is divided into a ubiquitous device object domain, a network object domain, a service object domain, and the like according to management requirements. The ubiquitous device object domain refers to devices in all ubiquitous networks, including but not limited to devices at the sensing layer, the network layer, and the application layer, and terminals. The manner in which the terminal data is embodied includes but is not limited to the attributes of the device, including functions. Parameters, device packages, and configuration parameters. The network object domain refers to network attributes including but not limited to ubiquitous network devices, including network type, network load level, and network quality of service (QoS). The service object domain refers to the services that the ubiquitous network device faces, including but not limited to mobile communication services, sensor network services, office domain services, and other local area network services. Further, the general services ubiquitously managed by the network terminal include configuration management, solid software management, fault management, performance management, and the like, and these service requirements can be regarded as service components of the terminal management. The preferred embodiment is to perform local maintenance on the terminal device and its composed network through the TCC located on the terminal side, and assist the TIMN to implement remote management of the terminal device and its constituent network, and through the TIMN unified management platform and its interaction with the TCC. The functions of monitoring, service deployment and control, user service management, and policy center of the terminal device and its constituent networks are realized, and the user can also remotely manage the self-service, thereby implementing management of the ubiquitous network terminal. The present invention also provides a service processing method. FIG. 9 is a flowchart of a service processing method according to an embodiment of the present invention. As shown in FIG. 9, the following steps S902 to S906 are included. Step S902: Receive a service request from a user, where the service request is used to request to obtain data information of a service on the ubiquitous terminal device. Step S904, deploying and controlling services on the ubiquitous terminal device according to the service request. Step S906, acquiring data information of the deployed and controlled services. The implementation process of the embodiment of the present invention will be described in detail below with reference to examples. FIG. 10 is a flowchart of a service processing method according to a preferred embodiment of the present invention. As shown in FIG. 10, the following steps S1002 to S1028 are included. Step S1002: The user initiates a service request for the ubiquitous terminal device and its constituent network. In step S1004, the user service request is directly input into the TIMN by including, but not limited to, a keyboard directly input or via the Internet or a mobile terminal. Step S1006: After receiving the user service request, the TIMN information interaction unit parses the request, and identifies characteristics such as service type and service size. In step S1008, the parsed processed data is transferred to the TIMN storage unit. Step S1010, the TIMN storage unit triggers each unit included in the unified management platform module by means including but not limited to event notification. Step S1012: Each unit performs related operations according to the stored data according to the functions of the data, as follows: The device and the network control unit identify the destination device and its constituent network according to the service characteristics of the user request; the policy center unit requests the service according to the user. The cooperative terminal used by the feature decision; the service deployment and control unit performs service deployment and cooperative control on the collaborative terminal according to the characteristics of the collaborative terminal and the state of the network used by the collaborative terminal, wherein the cooperative terminal feature and the network state used by the collaborative terminal are acquired. Way is included but not The device and the network control unit are provided to the service deployment and control unit by means of event notification. The service deployment and control unit performs service deployment, which is to split the user request service, for example, into an audio part and a video part, and the collaborative terminal is responsible for the service. Part of the service download, the collaborative control refers to the control of the collaborative terminal in the process of downloading the service, including but not limited to time synchronization, prioritization, etc.; the user service management unit manages the user request service, including but not limited to statistical user preferences. And use parameters such as business type. In step S1014, the unified management platform module data information is stored in the TIMN storage unit for caching. Step S1016: The unified management platform module data buffered by the TIMN storage unit is transmitted to each TCC located on the terminal side through the TCC information interaction unit. In step S1018, the TCC located on the terminal side stores the data received by the TCC information interaction unit into the TCC storage unit. Step S1020: The TCC storage unit searches the stored terminal device and its composed network information data. Steps S1022 to S1028, if the data required by the user already exists, the data searched by the TCC is directly transmitted to the TIMN through the TCC information interaction unit, and is processed by the TIMN information interaction unit to be integrated into the user, and then presented to the user; otherwise, from the TIMN The unified management platform module data is downloaded to the terminal device and its constituent network information data by the TCC basic processing unit, and the downloaded information data is buffered into the TCC storage unit, and then transmitted to the TIMN through the TCC information interaction unit, and the TIMN information interaction unit is used. The business is integrated and processed and presented to the user. The Web Ontology Language (OWL) description language can bring rich semantic information to the network management information and support inference based on ontology rules. The preferred embodiment will use OWL as the description of the ubiquitous terminal management information. Language to support the automation and intelligence of ubiquitous terminal management services. By adopting the architecture composed of TIMN and TCC to realize ubiquitous network terminal management, it not only provides a general management information extraction method for terminals, but also breaks through the limitations of traditional terminal management mostly for device-level monitoring and maintenance, slave devices and networks. The service-to-user multiple layers comprehensively consider the unified management requirements of various types of terminal equipment, and propose a unified management method for ubiquitous terminals that supports universal communication services and personal-oriented service quality assurance, and solves the problem of multi-heterogeneous network convergence. Unified management of diverse terminals in the network. In summary, according to the above embodiments of the present invention, a service processing apparatus, system and method are provided. The invention solves the problem that the ubiquitous network cannot be used for the heterogeneous terminal in the related technology by deploying and controlling the service. The information is modeled, and it is difficult to implement the versatility of the business processing method, so that the versatility of the business processing method can be realized. In addition, the service processing method is not limited to specific types regardless of the specific service type and user type. The terminal type and the environment in which the terminal is located provide a general management information extraction method for the terminal, provide important and comprehensive information support for the terminal management activity, and support the terminal intelligent adaptation and cooperative scheduling mechanism of the universal communication service. Obviously, those skilled in the art should understand that the above modules or steps of the present invention can be implemented by a general-purpose computing device, which can be concentrated on a single computing device or distributed over a network composed of multiple computing devices. Alternatively, they may be implemented by program code executable by the computing device, such that they may be stored in the storage device by the computing device, or they may be separately fabricated into individual integrated circuit modules, or they may be Multiple modules or steps are made into a single integrated circuit module. Thus, the invention is not limited to any specific combination of hardware and software. The above is only the preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes can be made to the present invention. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and scope of the present invention are intended to be included within the scope of the present invention.

Claims

Claim

A service processing device comprising:

a receiving module, configured to receive a service request from a user, where the service request is used to request to obtain data information of a service on the ubiquitous terminal device;

a service deployment and control module, configured to deploy and control the service on the ubiquitous terminal device according to the service request;

The obtaining module is configured to obtain data information of the deployed and controlled service.

2. The device according to claim 1, wherein the service deployment and control module comprises:

a splitting unit, configured to split the service on the ubiquitous terminal device according to the service request;

The service deployment and control unit is configured to deploy and control the split service.

The device according to claim 2, wherein the service processing device further comprises: a policy center module, configured to select a coordinated terminal according to the service request, wherein the collaborative terminal is configured to cooperatively process the split Business;

The service deployment and control unit is further configured to deploy and control the split service by using the selected coordinated terminal.

4. The apparatus according to claim 3, wherein

The service processing device further includes: a device and a network monitoring module, configured to monitor characteristics of the selected coordinated terminal and a network state thereof;

The service deployment and control unit is further configured to deploy and control the split service by using the selected coordinated terminal according to the selected cooperative terminal and its network status.

A service processing system, comprising a service processing device and a terminal control center, wherein the service processing device comprises:

The service deployment and control module is configured to deploy and control the service on the ubiquitous terminal device according to the service request; And an obtaining module, configured to acquire, by the terminal control center, data information of the deployed and controlled service.

The system according to claim 5, wherein the service deployment and control module comprises:

7. The system according to claim 6, wherein

The service processing device further includes: a policy center module, configured to select a coordinated terminal according to the service request, where the collaborative terminal is configured to cooperatively process the split service;

The system according to claim 7, wherein the service processing device further comprises: a device and a network monitoring module, configured to monitor characteristics of the selected coordinated terminal and a network state thereof;

The system according to any one of claims 5 to 8, wherein the terminal control center comprises: a search unit configured to search for data information of the deployed and controlled service in its own storage unit;

And a basic processing unit, configured to acquire data information of the deployed and controlled service and transmit the data to the acquiring module if the search unit does not search.

10. A business processing method, including:

Receiving a service request from a user, where the service request is used to request to obtain data information of a service on the ubiquitous terminal device;

And deploying and controlling the service on the ubiquitous terminal device according to the service request; acquiring data information of the deployed and controlled service.