WO2011151655A1 - Identification d'appelant téléphonique - Google Patents

Identification d'appelant téléphonique Download PDF

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Publication number
WO2011151655A1
WO2011151655A1 PCT/GB2011/051053 GB2011051053W WO2011151655A1 WO 2011151655 A1 WO2011151655 A1 WO 2011151655A1 GB 2011051053 W GB2011051053 W GB 2011051053W WO 2011151655 A1 WO2011151655 A1 WO 2011151655A1
Authority
WO
WIPO (PCT)
Prior art keywords
pictogram
caller
identity
data
handset
Prior art date
Application number
PCT/GB2011/051053
Other languages
English (en)
Inventor
Simon Marks
Original Assignee
Clear Caller Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Clear Caller Limited filed Critical Clear Caller Limited
Publication of WO2011151655A1 publication Critical patent/WO2011151655A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
    • H04M1/2474—Telephone terminals specially adapted for disabled people
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H04M1/575—Means for retrieving and displaying personal data about calling party
    • H04M1/576—Means for retrieving and displaying personal data about calling party associated with a pictorial or graphical representation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72475—User interfaces specially adapted for cordless or mobile telephones specially adapted for disabled users
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72475—User interfaces specially adapted for cordless or mobile telephones specially adapted for disabled users
    • H04M1/72481—User interfaces specially adapted for cordless or mobile telephones specially adapted for disabled users for visually impaired users
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M19/00—Current supply arrangements for telephone systems
    • H04M19/02—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone
    • H04M19/04—Current supply arrangements for telephone systems providing ringing current or supervisory tones, e.g. dialling tone or busy tone the ringing-current being generated at the substations
    • H04M19/048—Arrangements providing optical indication of the incoming call, e.g. flasher circuits

Definitions

  • the present invention relates to telephone caller identification and telephone handsets operable to implement telephone caller identification.
  • a user may be informed of an incoming call directed to their telephone handset by a suitable alert.
  • this may comprise one or more of an audible alert, a vibratory alert and a visual alert.
  • the visual alert may include illumination of the part of the handset and in suitably equipped handsets the display of the caller's number and/or the name associated with the caller's number in the handset memory.
  • a telephone handset suitable for visually indicating the identity of an incoming caller for a visually impaired user on a display screen
  • the handset comprising: a call receiving unit suitable for receiving an incoming call; a call identifying unit operable to determine the identity of the incoming caller based on the number of the incoming call; a pictogram look up engine operable to perform a look up in a pictogram data store based on the caller identity, retrieve a pictogram associated with the caller and output the pictogram to a display screen in such a format that the display of pictogram takes up all or substantially all of the display screen.
  • a method of visually indicating the identity of an incoming caller of a telephone handset for a visually impaired user on a display screen comprising the steps of: receiving the incoming call; determining the identity of the incoming caller based on the number associated with the incoming call; performing a look up in a pictogram data store based on the number to thereby retrieve an associated pictogram; and output the retrieved pictogram to the display screen in such a format that the display of the pictogram covers all or substantially all of the display screen.
  • a whole (or substantially whole) screen image of a pictogram related to the identity of the caller rather than a name can help the visually impaired since such a symbol is relatively larger and thus easier to identify than a series of letters making up a name. Additionally, the provision of such a symbol may be of benefit to other users who wish to be able to tell at a glance the identity of the caller or other users who wish the identity of the caller to remain masked to bystanders. Furthermore, the use of symbols rather than text for caller identity ensures the invention is readily applicable to use with different languages or alphabets.
  • the incoming call is a voice call.
  • the call is a data message.
  • Such messages may be text based (e.g. SMS or the like), or multimedia messages (e.g. MMS or the like).
  • Such messages may also include emails.
  • the pictogram is preferably displayed as an incoming call alert. As such, the pictogram may be displayed along with any other alert provided by the handset.
  • Pictograms may be associated with caller identities by way of a pictogram association engine.
  • the pictogram association engine may be provided in the handset or may be provided at a remote location. If the pictogram association engine is provided at a remote location it may be in intermittent or constant communication with the handset via connection means provided within the handset.
  • the pictogram association engine may automatically associate pictograms with caller identities. Alternatively, the pictogram association engine may provide a selection of proposed associations that may be accepted or rejected manually.
  • the pictogram association engine may be operable to communicate to the pictogram look up engine and pictogram data store the approved associations.
  • the pictogram association engine may be provided with a user interface.
  • the user interface may be presented on the display screen of the handset or on the display screen of another device in communication with the pictogram association engine.
  • Such other device may be an internet enabled computer, a locally connected computer or similar.
  • the connection means may be operable using any suitable communications network.
  • the communications network would be a cellular communications network running to an agreed standard. Examples would include, but are not limited to 3G, GPRS, GSM and the like. Additionally or alternatively, the network may be any other suitable form of wireless network such as a WiFi network, Bluetooth or the like.
  • Pictograms associated with identified callers may be stored in the pictogram data store in an appropriate format.
  • the pictogram association engine may be connected to a pictogram library.
  • the pictogram library may comprise a data store comprising a plurality of predetermined pictograms.
  • the predetermined pictograms may each be based on a single letter or symbol or on a combination of one or more letters and/or symbols.
  • the predetermined pictograms are preferably comprised of two colours only.
  • Each predetermined pictogram may be provided in multiple formats, the different formats optimised for different possible handsets.
  • the pictogram association engine may be operable to associate pictograms with all stored caller identities in a handset or with only selected caller identities.
  • the selected identities can be selected manually or automatically. In the event the caller identities are selected automatically, the selection may be based upon any suitable criteria.
  • the pictogram association engine may be operable to access the call log records of the handset and may select frequent identified callers.
  • the pictogram association engine is preferably operable to associate pictograms from the pictogram library with specific caller identities heuristically.
  • the heuristic criteria to be applied may be stored in a pictogram logic store connected to pictogram association engine.
  • the nature of the pictograms associated with caller identities may be related to the caller identities thereby helping a (visually impaired or otherwise) user recognise the caller identity from the associated pictogram.
  • the heuristic criteria may include any one or more of the following: one or more prominent letters in the caller identities, meaning of all or part of caller identity (e.g. presenting pictogram in green if the caller identity includes the string green or a synonym thereof), speed dial or keypad shortcut associated with a caller identity, frequency of calls received and/or made to a caller identity, relation to a caller identity (e.g. work contacts, family, friends).
  • the heuristic criteria for associating pictograms with caller identities is based upon the first letter of the caller identity.
  • conflicts more than one caller identity with the same first letter
  • the pictogram association engine is preferably operable to associate pictograms with operational data stored in a telephone handset.
  • the operational data may be operational data relating to applications active or selectable for activation.
  • the operational data may additionally or alternatively comprise phone status data.
  • the phone status data may include, but is not limited to: signal strength, battery level, time, date, warning alerts or similar.
  • Phone status data pictograms may be displayed periodically, and/or in response to changes in phone status and/or in response to user requests. In embodiments wherein the phone status pictograms are displayed in response to user request, successive requests may cause the handset to cycle through display of a sequence of different phone status data pictograms.
  • the pictogram association engine may be in communication with an account management engine.
  • the account management engine may be operable to back up details of pictograms and associations relating to a particular handset remotely.
  • the account management engine may also be operable to charge a user via a suitable payment gateway.
  • a pictogram management system for associating pictograms with identity data or operational data stored in a telephone handset, the system comprising: data connection means for connecting to said handset and accessing identity data or operational data from said handset; a pictogram association engine operable to analyse the selected accessed identity data or operational data heuristically, retrieve a pictogram matching the heuristic criteria from a pictogram library for each selected item of identity data or operational data, and associate said retrieved pictogram with said matched item of identity data or operational data.
  • the system of the third aspect of the present invention may incorporate any and or all aspects of the previous aspects of the present invention as desired or as appropriate.
  • a method of associating a pictogram with identity data or operational data stored in a telephone handset comprising the steps of: accessing the stored identity data or operational data; analysing the selected accessed identity data or operational data heuristically; retrieving a pictogram from a pictogram library matching the heuristic criteria for each selected item of identity data or operational data; and associating said retrieved pictogram with the matched item of identity data or operational data.
  • the method of the fourth aspect of the present invention may incorporate any or all features of the previous aspects of the present invention as desired or as appropriate.
  • the identity data may be caller identity data.
  • the operational data may be operational data relating to applications active or selectable for activation.
  • the operational data may additionally or alternatively comprise phone status data.
  • the phone status data may include, but is not limited to: signal strength, battery level, time, date, warning alerts or similar.
  • Phone status data pictograms may be displayed periodically, and/or in response to changes in phone status and/or in response to user requests. In embodiments wherein the phone status pictograms are displayed in response to user request, successive requests may cause the handset to cycle through display of a sequence of different phone status data pictograms.
  • Figure la is a schematic block diagram of a cellular phone handset according to the present invention
  • Figure lb is a schematic block diagram of a pictogram management system for operation in connection with the handset of figure 1;
  • Figure 2 is a schematic flow diagram illustrating one method of associating pictograms with caller identities according to the present invention.
  • the present invention relates to an adapted telephone handset 100 suitable for enabling a visually impaired person to identify an incoming caller by way of a pictogram display and a corresponding system 200 for managing the association of pictograms with particular caller identities.
  • a pictogram display suitable for enabling a visually impaired person to identify an incoming caller by way of a pictogram display and a corresponding system 200 for managing the association of pictograms with particular caller identities.
  • the invention may be useful to other non-visually impaired users who wish to be able to identify incoming callers readily at a glance or who wish the identity of incoming callers to be known to themselves but to be masked from onlookers.
  • figure la there is shown a schematic illustration of a handset 100 according to the present invention.
  • figure la and the following description only shows features of the handset 100 involved in providing the caller identity functionality of the present invention.
  • the handset may incorporate any or all other features of known telephone handsets, if desired or if appropriate.
  • an incoming call is received via a call receiving unit 101.
  • a call identifying unit 102 is operable to extract details of the number from which the incoming call originates and compare these caller identity details with caller identity details stored in a caller identity store 103 to thereby determine the identity of the incoming caller.
  • a pictogram look up engine 104 is then operable to perform a look up in a pictogram data store 105 based on the caller identity. In the event that there is a pictogram stored in the pictogram store 105 associated with the caller identity, this pictogram is output to display screen 106 for display.
  • the pictogram is suitably formatted such that its display on the screen 106 takes up all or substantially all of the screen.
  • identification of incoming callers is facilitated for visually impaired and other users of the handset 100.
  • each caller identity in the caller identity store 103 may have a distinctly different associated pictogram. More typically, a user may only have associated pictograms for a subset of the caller identities in the caller identity store 103, say the most frequent callers or those callers of most importance to the user. Callers without a specific pictogram assigned and callers whose identity is note contained in the caller identity store 103 may result in no pictogram being displayed or an unidentified caller pictogram being displayed.
  • Each pictogram is typically identical to or based upon a standard letter, symbol or upon a combination of one or more letters and/or symbols. Each pictogram is also typically comprised of only two strongly contrasting colours. The pictograms may be static or animated, as desired or as appropriate. These factors can further increase the legibility of the pictogram to visually impaired and other users.
  • each associated pictogram may be based on a prominent letter in the name of a caller. Typically, this would be the first letter of their first name but might alternatively be the first letter of their surname or a middle initial.
  • the pictogram is based on a symbol that sound like is in another way pronounced of the caller's name or a letter or syllable in the caller's name. It is additionally or alternatively possible for the pictogram to be based on a speed dial or keypad short cut associated with the caller identity.
  • pictogram associations may be applied manually by a user of the handset by selecting suitable pictograms for one or more caller identities from a pictogram library.
  • pictograms may be assigned to caller identities by way of a pictogram association engine. Typically, this would be by way of the pictogram association engine providing proposed associations of pictograms to one or more caller identities for review and approval by a user.
  • the pictogram association engine may operate entirely without user intervention.
  • the pictogram association engine may be implemented on the handset 100 but is more preferably implemented on a remote pictogram management system 200 in communication with the handset 100. In such cases both the handset 100 and the pictogram management system 200 are provided with suitable data connection means 110, 210 capable of allow communication therebetween via a suitable link or network.
  • the pictogram association engine 201 is provided as part of the pictogram management system 200 and is connected to a pictogram library 202.
  • the pictogram library 202 is a store of a plurality of potentially useable pictograms. Typically, the library stores multiple versions of each pictogram each version optimised for display on a particular handset or in a particular colour.
  • the pictogram association engine 201 may be able to interrogate the handset 100 via the data connection means 110, 210. It may then look up the properties of the handset 100 in a Wireless Uniform Resource File (WURFL) 203 and determine the appropriate pictogram versions for use.
  • WURFL Wireless Uniform Resource File
  • the pictogram association engine 201 is operable to propose pictogram associations heuristically.
  • the heuristic criteria to be applied may be stored in a logic store 204. Typically, the heuristic criteria may be applied both to selecting which caller identities need an associated pictogram and to which pictogram should be associated with each selected caller identity.
  • the heuristic criteria may include the most prominent letters in the caller identities, the meaning or sound of all or part of the callers identities, the frequency of calls to/from a particular caller identity and the user's relation to a caller identity. In this context, details of call frequency can be obtained by interrogation of the call log 107 within the handset 100 via the data connection means 110, 210.
  • a remotely accessible user interface 205 is provided.
  • this interface may be accessed via a personal computer. This allows the user (who may be visually impaired) to view the proposed picto grams, proposed pictogram associations and the user interface clearly on a large screen.
  • the interface 205 may be accessed from any suitable connectable device.
  • the handset 100 and the device used to access the interface 205 have independent connections to the pictogram management system 200. It is however possible, if desired or appropriate, for the handset to be connected to the device used to access the interface 205 directly via a wired or wireless link. In such an alternative arrangement, it would be possible for the connected device to be configured to operate directly as a pictogram management system 200 for one or more handsets 100.
  • the pictogram management system 200 may provide an account management engine 206 which can be operable to store details of any pictograms assigned or proposed by the pictogram association engine 201. This can act as an online back up of the pictogram association and may also act as an online back up of caller identity details.
  • the account management engine 206 may further be connected to a suitable payment gateway 207 to enable users to be charged as necessary.
  • the pictogram look up engine 104 may be implemented as an application running on the handset 100. Such an application could be downloaded from a remote server.
  • the pictogram management system 200 may be implemented as an application on a server and the user interface 205 may be a website.
  • the user of handset 100 may view the website 205 and decide to set up the pictogram caller identity system.
  • the pictogram management system 200 would then send a message to the handset 100 containing a link to enable download of the pictogram look up engine application 104.
  • the pictogram look up engine application 104 Once the pictogram look up engine application 104 is installed, it uploads to the pictogram management system 200 the stored caller identities from the handset 100 and any additional information required to apply the heuristic criteria.
  • the pictogram association engine performs its heuristic analysis and proposes, via the website 205, a number of suggested pictogram associations for caller identities for approval or amendment by the user.
  • the pictograms and the associations are downloaded to the handset 100. Future incoming calls to the handset 100 can then be identified by way of pictogram.
  • the user can achieve this via the website 205.
  • the alterations will then be down loaded to their handset 100.
  • the current pictogram association details can be readily downloaded from the pictogram management system 200. In the event that the user has a different model of handset, this can be detected by the WURFL 203 and suitable versions of the relevant pictograms may be provided.
  • the pictogram association engine application 201 starts up.
  • the user is provided with a choice to assign pictogram associations to their contents at this time or not. If the user chooses not to assign pictogram associations, the pictogram association engine application 201 shuts down 13; if the user chooses to assign pictogram associations, the pictogram association engine application 201 generates a help screen informing a user about the process 14.
  • the pictogram association engine application 201 can also generate a prompt 15 if the pictogram association engine application 201 has been run for this user previously. The prompt 15 will allow the user to select whether to set up only those identities currently without assigned pictogram associations.
  • the pictogram association engine application 201 displays the first caller identity allows at 17 the user to choose whether to assign a pictogram association. If the user chooses to assign a pictogram association, the pictogram association engine application 201 performs a heuristic analysis on the caller identity at 18 and displays a proposed pictogram association to the user. The user is then prompted at 19 to indicate whether they approve this proposed association. If the user approves, the pictogram association engine application 201 reverts to 16 and displays the next caller identity. If the user does not approve the association, the pictogram association engine application 201 enables the user to select an alternative pictogram for association from the pictogram library 202.
  • the pictogram association engine application 201 Once all caller identities have had a pictogram (or no pictogram) assigned or after the user has otherwise exited the pictogram association engine application 201, the relevant pictograms and their association details are downloaded to the handset 100.
  • one or more pictograms may be assigned to operational data.
  • the operational data may relate to the phone status and might thus provide a user with information as to battery level, signal level or similar.
  • the pictogram may be based on the name of the operational property and/or a known symbol for the operational property.
  • the operational data may further relate to identification of applications running or available to run. In such cases, the pictogram may be based upon the name of or the icon representing the application.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Human Computer Interaction (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)

Abstract

La présente invention porte sur un combiné téléphonique adapté (100) approprié pour permettre à une personne ayant une déficience visuelle d'identifier un appelant entrant au moyen d'un dispositif d'affichage de pictogramme et sur un système correspondant (200) pour la gestion de l'association de pictogrammes à des identités d'appelant particulières. Dans le combiné téléphonique (100), un appel entrant est reçu par l'intermédiaire d'une unité de réception d'appel (101). Une unité d'identification d'appel (102) est apte à extraire des détails du numéro dont provient l'appel entrant et à comparer ces détails d'identité d'appelant avec des détails d'identité d'appelant stockés dans une identité d'appelant (mémoire 103) pour déterminer ainsi l'identité de l'appelant entrant. Un moteur de recherche de pictogrammes (104) est ensuite apte à réaliser une recherche dans une mémoire de données de pictogrammes (105) sur la base de l'identité d'appelant. Dans le cas où il existe un pictogramme stocké dans la mémoire de pictogrammes (105) associé à l'identité d'appelant, ce pictogramme est émis sur un dispositif d'affichage (écran 106) pour un affichage. Le pictogramme est formaté de manière appropriée de telle sorte que son affichage sur l'écran (106) occupe l'ensemble ou sensiblement l'ensemble de l'écran. La fourniture d'un tel pictogramme de grande taille plutôt que le seul affichage d'un nom contenant plusieurs lettres dans une police relativement petite permet de faciliter l'identification d'appelants entrants pour les personnes ayant une déficience visuelle et les autres utilisateurs du combiné téléphonique (100). Pour permettre aux utilisateurs du combiné téléphonique d'effectuer une distinction entre différents appelants entrants, chaque identité d'appelant dans la mémoire d'identités d'appelant (103) peut avoir un pictogramme associé nettement différent.
PCT/GB2011/051053 2010-06-03 2011-06-03 Identification d'appelant téléphonique WO2011151655A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB1009291.4 2010-06-03
GBGB1009291.4A GB201009291D0 (en) 2010-06-03 2010-06-03 Telephone caller identification

Publications (1)

Publication Number Publication Date
WO2011151655A1 true WO2011151655A1 (fr) 2011-12-08

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GB (2) GB201009291D0 (fr)
WO (1) WO2011151655A1 (fr)

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GB2349775A (en) * 1999-03-19 2000-11-08 Nec Corp Producing colour illumination to uniquely identify calling sources
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Also Published As

Publication number Publication date
GB201109336D0 (en) 2011-07-20
GB2480922A (en) 2011-12-07
GB2480922B (en) 2012-11-14
GB201009291D0 (en) 2010-07-21

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